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Manager, Asset Protection
Tolko Industries Ltd., Vernon, BC
Manager, Asset ProtectionVernon, BC or Remote#IND123Are you passionate about risk management? Does promoting a culture of safety and risk awareness excite you? If the answer is yes we would love to connect.Reporting to the Vice President, Strand Based Business and working closely with the Chief Executive Officer, the Manager, Asset Protection is responsible for leading risk mitigation strategies. Responsibilities include management of a comprehensive insurance risk management program with a focus on risk identification in Tolko’s manufacturing and woodlands operations. The position ensures that operational risk policies, procedures, and standards are implemented and maintained across the business.The Manager, Asset Protection will interact with third-party risk services consultants as required. As a senior leader, the role will be responsible for developing the annual risk management plans with an emphasis on safety and promoting a culture of risk awareness.The Manager, Asset Protection will work closely with operational groups to ensure coordination between project activities and appropriate insurance coverage. This position will coordinate extensively with the Executive Team and operational management while implementing risk management policies and procedures to protect the Company’s Physical Asset Protection strategies and minimize liability exposures.Ideally based in Vernon. A remote work arrangement will be considered for the right candidate. This position will require travel to operations in British Columbia, Alberta and Saskatchewan.What We’re Looking For:Mechanical Engineering degree or related specific education preferredCanadian Risk Management designation is considered an asset10+ years of experience in risk management/Wood Products OperationsExperience working for or with insurances companies with a direct focus on manufacturing risk is preferredStrong leadership and interpersonal skillsAbility to succeed in a role that has influence without authorityExperience with leading change and managing conflictContract experience and legal contract knowledgeWhat We Offer:An unyielding commitment to your personal safetyCompetitive pay and exceptional benefitsThe opportunity to work with the best and brightest in the industryA positive, dynamic, and inclusive work environmentAn open, innovative culture with diverse opportunitiesA commitment to investing in our people through training and developmentThe chance to live (and play) where you workWant to know what it’s like to work for Tolko? Click hereWho We Are:With state-of-the-art operations across western Canada, Tolko is a leading manufacturer of a wide range of forest products for customers around the world. For over 65 years, our family-owned company has been recognized by customers and business partners for being reliable, flexible, efficient and offering quality products. With the third generation of family leadership, we’re continuing that legacy today in our divisions throughout western Canada and joint ventures in the Southern United States.At Tolko, our values, vision and mission aren’t just what we believe. They’re how we work, live and serve our customers every day. Fundamental to our success is a diverse and committed workforce that thrives on change, building relationships, and a drive toward excellence.Grow Here, Achieve More:When you join Tolko, you’ll develop your skills and be encouraged to pursue diverse opportunities with a company that’s built on integrity, respect, and provides employees with the inclusive environment, support and opportunity to build great lives.We’re more than an industry leader. We’re the place where you succeed as our most valuable resource!COVID-19: Tolko prioritizes employees’ health and safety while contributing an essential service. Tolko has taken steps to ensure our workplace is safe and resistant to COVID-19 transmission – implementing procedures to ensure physical distancing, extra cleaning and sanitization of work areas.  Tolko adheres to all new requirements of federal and provincial health authorities.If this position sounds like a fit for you, we’d love to hear from you! Applications will be accepted at www.tolko.com until the position is filled.We thank all candidates for their interest; however only those selected for an interview will be contacted.To protect the privacy of your personal information, please ensure that when you apply, you are directed to Tolko’s job board at https://recruiting.ultipro.ca or you are accessing Tolko job opportunities through our website at www.tolko.com/careers.Follow us on LinkedIn, Facebook, and Twitter to stay up to date on Tolko news and job postings.
Group Product Manager - Home Financing
BMO Financial Group, Toronto, ON
Application Deadline: 04/29/2024 Address: 33 Dundas Street West Job Family Group: Customer Solutions Researches, defines, aligns, develops and accountable on the performance management and analytics with P&L (profit and loss) accountability for the mortgage broker channel. Carries out market research, forecasting, and competitive analysis, and assesses problems to develop and implement solutions. Develops and delivers key business insights required for business enablement and growth. Manages product risks in compliance with legal, regulatory, and risk compliance, and reporting. Collaborates with internal partners across the enterprise to define the key performance metrics for managing the performance of the broker channel. In this role the incumbent will have accountability of BMOs broker channel acquisition performance with focus on channel development, external partner relationship management, analytics, pricing and portfolio management. Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do. Develops business analytics and insights (e.g. portfolio profitability tracking, customer analytics, revenue forecasts, operations metrics, trend analytics, and predictive modelling). Breaks down strategic problems and analyzes data and information to provide insights and recommendations. Ability to use Ensures alignment between values and behaviour that fosters diversity and inclusion. Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders. Ensures alignment between stakeholders. Acts as a subject matter expert on relevant regulations and policies. Designs, implements, manages, and enhances our product offering for the broker channel throughout the product lifecycle. Leads the execution of strategic initiatives for the broker channel to deliver on business and financial goals in collaboration with internal and external stakeholders Leads, develops, and manages strategies for reporting and forecasting and/or analytics teams within the business. Works in partnership with treasury, corporate funding, and external partners on additional requirements. Conducts independent analysis and assessment to resolve strategic issues. Leads/oversees and develops vendor relationships and external partnerships and provides guidelines for execution; ensures that all agreements are met as per requirements Determines and provides recommendations on product lifecycle. Develops business cases by identifying needs, analyzing potential options, and assessing expected returns on investment Designs and produces regular and ad-hoc reports, and dashboards. Completes internal and regulatory reporting, and attestations. Conducts complex market research, competitive intelligence, and data analysis. Influences and/or determines credit product risk parameters and metrics. Identifies existing and potential risks and develops risk management controls and processes. Monitors key product performance and growth metrics to identify trends and recommend action plans. Creates the marketing strategy, including offers and campaigns, and works with Marketing and other partners to execute. Develops, implements, and manages product documentation, templates, and requirements to ensure they accurately reflect product and systems functionality. Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives. Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution. Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders. Develops and implements action plans that meet financial and growth metrics. Develops problem evaluation frameworks and defines research approach. Assesses customer/consumer and channels analysis and develops recommendations. Resolves internal, complex or higher risk customer escalations or policy exceptions, which may include interactions with clients and sales. Continuously improves processes to identify issues and deliver optimal customer experience. Works with partners to develop salesforce training and materials and manages change. Broader work or accountabilities may be assigned as needed. Qualifications: Typically, 7+ years of relevant experience and post-secondary degree in Business or a related field of study or an equivalent combination of education and experience. Desirable to have experience in mortgage broker industry Desirable to have experience in RESL product management Strong experience with consumer / commercial credit applicable to retail and business financing products. Strong experience working with retail and business product fundamentals, including product design, functionality, and related policies and procedures Strong knowledge of product delivery infrastructure systems and underlying product interdependencies. In-depth retail and business banking environmental awareness / understanding. In-depth risk management associated with new and existing product development and management. Strong knowledge of process coordination and management. Deep knowledge of various measurement technologies such as: analytics and visualization software such as Base SAS, SAS EG, Power BI Expert in using specialized query and database tools SAS, SQL, and various reporting tools including, but not limited to PowerBI, TIBCO Spotfire, TIBCO BPM, SQL, SAS and Tableau Strong knowledge of banking product management and associated industry and regulatory requirements. Verbal & written communication skills - Expert. Analytical and problem-solving skills - Expert. Influence skills - In-depth / Expert. Collaboration & team skills; with a focus on cross-group collaboration - Expert. Building business cases - in-depth Researching market trends in-depth/Expert Relationship management in-depth/Expert Capital management - good Analytics and reporting Expert Product marketing in-depth Negotiation skills good Software and systems architecture knowledge good/in-depth Financial Understanding good/in-depth Able to manage ambiguity. Data driven decision making - In-depth / Expert. Compensation and Benefits: $84,000.00 - $156,000.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Senior Legal Counsel, Capital Markets
BMO Financial Group, Toronto, ON
Application Deadline: 05/10/2024 Address: 100 King Street West Job Family Group: Legal Provides legal advice and services to BMO Financial Groups client-focused high-performing Commodity/Metals business that operates globally in a dynamic trading and regulatory environment. The candidate would support the business with a focus on: Obtaining legal opinions from external counsel in new jurisdictions Working closely with the BMO Legal Team and the line of business to negotiate documents that govern metals-related transactions including financing (metal loans, leases, consignments, prepaid forwards, deferred payment forwards), derivatives, trading of physically settled metal, metals storage and transportation, supply and offtake agreements and give up agreements Working closely with the BMO Legal Team and the line of business on other metals-related capital markets initiatives and policies Supports the capital markets business based on knowledge of legal principles, practices and procedures, and knowledge of the financial services industry and its environment. Influences and negotiates to achieve business objectives. Works to achieve organizational goals while minimizing legal risk. Responsibilities Include: Delivers legal advice, instructs external counsel and ensures compliance with internal policies and procedures. Drafts and negotiates metals documentation including OTC derivative confirmations, leases, consignments, confidentiality agreements, collateral agreements, and ancillary documentation. Participates in the design of legal advice strategies and approaches for capital markets activities and making recommendations to minimize legal issues, create efficiencies and contribute to growth. Operates at an enterprise-wide level and serves as the prime subject matter expert and a specialist resource to senior leaders and other internal/external stakeholders (including sales and trading, tax, corporate banking and cross-business risk) on relevant laws, regulations and policies. Identifies, exercises judgment and resolves complex, confidential and sensitive matters. Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group. Resolves daily issues and/or escalates with appropriate analysis and/or recommendations. Implements areas of improvement to ensure consistency with marketplace. Geographic scope: up to global, with assistance of local counsel in each jurisdiction. Applies expertise and thinks creatively to address unique or ambiguous situations, identify risks and mitigants, and finds solutions to problems that can be complex and non-routine. Implements changes in response to shifting trends. Broader work or accountabilities may be assigned as needed. Qualifications: Typically, 7 years of legal practice or an equivalent combination of education and experience. Legal practice expertise in contract law, OTC metal derivatives, metals financing transactions, metals give-up agreements and other metals transactions. Ability to draft and negotiate metals documentation including (i) metals leases, consignments, loans, purchase agreements, master trading agreements, storage agreements, deposit agreements, inventory agreements, and transportation agreements, and (ii) OTC commodity derivatives documentation including ISDAs, CSAs, control agreements, confidentiality agreements, collateral agreements, risk participation agreements, give-up agreements, confirmations and ancillary documentation. Degree in law (LLB or JD) and license to practice law in relevant jurisdiction. Knowledge in legal field, typically with a functional or business line specialization. Knowledge of business and regulatory environment in which BMO Financial Group operates. Strong organizational skills and ability to prioritize wide variety of matters simultaneously. Negotiation skills - In depth / Expert. Verbal and written communication skills - In-depth / Expert. Analytical and problem solving skills - In-depth / Expert. Influence skills - In-depth / Expert. Negotiation skills - In-depth / Expert. Collaboration and team skills; with a focus on cross-group collaboration - In-depth / Expert. Results-oriented, driven and self-motivated with a commitment to excellence. Seasoned professional with a combination of education, experience and industry knowledge. #BMOLRC Compensation and Benefits: $109,200.00 - $202,800.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Regional Investigations Manager |Canada West
Hudson's Bay Company, Vancouver, BC
ROLE SUMMARY The Regional Investigations Manager is responsible for leading Asset Protection in internal investigations. The Investigator takes complex investigations head-on through establishing solid partnerships with store and Asset Protection leadership, and law enforcement agencies and utilizes cutting-edge methods to identify and deter internal dishonesty. The Investigator is responsible for assisting with a strategy to combat shortages across our brand within an assigned region and takes a proactive approach to resolving losses within all assigned stores through training and awareness.   This role will also be responsible for monitoring all transactions utilizing available exception reporting software, AP technologies, and programs in our Hudson’s Bay stores to minimize risk. This position will also identify, distinguish, and analyze multiple components of the business that require further identification and investigate of any problem, and provide conclusions using high-level quantitative skills. Responsibilities include querying, reviewing, and understanding shrink, markdowns, returns, and sales/financial data, identifying trends in business and the retail industry, and understanding key operations processes with the stores. The Regional Investigations Manager will also provide support to the DVP of Asset Protection, Sr. District Asset Protection Managers, Inventory Control, and Finance in protecting company assets by communicating and assembling potential cases and/or providing additional data to support the areas in protecting the company assets While the primary focus is to mitigate risk, maintain continuity of operations, and safeguard the organization, this position is also responsible for communicating with and articulating the asset protection vision within the company and serves as an influencer across the industry. KEY RESPONSIBILITIES ● Interview associates in accordance with Wicklander-Zulawski (WZ) and the Company’s best practices. ● Monitor and utilize available software, exception reports, CCTV, AP technologies, programs in our Hudson’s Bay stores, and employee tips to generate cases. ● Identify potential acts of internal dishonesty through behavior observation and internal referrals. ● Work with outside agencies such as Law Enforcement, courts, and legal to bring cases to resolution. ● Thoroughly build and document cases to support findings and resolution. ● Teach fact-finding/investigation techniques to AP Associates. ● Partner with District/Store Management to build AP awareness. ● Utilize market resources to build cases. ● Perform data gathering tasks and analytics to assist in building cases. ● Develop new and innovative queries/research techniques to detect theft, fraudulent activity, and policy violations (i.e. return fraud). ● Produce documents for AP teams and leadership, to review and analyze. ● Offer excellent customer service while maintaining a friendly and approachable demeanor. ● Perform other duties as assigned by Asset Protection leadership. ORGANIZATIONAL LEADERSHIP ● Influences and serves as the main AP Investigations liaison to Store Leadership and Asset Protection Team within the assigned Region. ● Collaborates with: o AP Field Leadership o Inventory Management o HR/AR/Risk Management/Legal o Solution Providers (Executive Leadership) o Distribution & Logistics o Operations / Corporate Offices o Strategic Sourcing o Finance KEY EXPERIENCES ● 5+ years in Asset Protection/Loss Prevention Investigations with a focus on internal dishonesty. ● 2-year College Diploma in Police Foundations or a University degree in a related subject (Criminology/Law) ● Wicklander-Zulawski & Associates Interview and Interrogation Techniques certification ● Strong understanding of all provincial and federal laws (Criminal Code of Canada, FINTRAC, and Freedom of Information Act) ● Multi-store investigation experience preferred ● High-quality analytical skills, management experience, and the ability to influence at all levels. ● Strategic orientation with the ability to lead tactics as required. ● Strong negotiator and consensus builder. ● Strong Excel, Access, and Word Experience with database applications and query tools such as Microsoft Access ● Excellent analytical, organizational, and written/verbal communication skills ● Ability to conceptualize data and create ways to effectively communicate information ● Excellent conceptual and critical thinking skills. ● Ability to work with highly sensitive and confidential information and communicate within strict guidelines. ● Valid BC Driver’s license ● Willingness to Travel as Required 30%+ Thank you for your interest In The Bay. We look forward to reviewing your application. The Bay provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HBC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. The Bay welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
Manager, Accounting Information & Self-Funded Activities
Douglas College, New Westminster, BC
Position DetailsPosition Information Position Title Manager, Accounting Information & Self-Funded Activities Posting Number 02130SA Location New Westminster Campus Grade or Pay Level A - Pay Band 11 Salary Range Min: $89,455; Control Point: $119,273; Max: $131,201. Placement within a salary band is typically up to the Control Point based upon a review of skills, experience and internal equity. The College may place over the Control point in limited circumstance. Position Type Administration - Regular Posting Type Internal/External Regular/Temporary Regular Employment Type Full-Time Posting Category Administration Start Date 03/18/2024 End Date Day of the Week Mondays to Fridays Shift 8:30 am- 4:30 pm Work Arrangements Regular hours of work are 8:30 am to 4:30 pm, Monday to Friday. Occasional travel to Douglas College's Coquitlam campus as required.Douglas College (DC) is committed to supporting a healthy work/life balance for Employees. As per the DC Administration Policy A70 Work from Home, College employees may be eligible to work from home on a part-time basis, subject to operational requirements and approval by their Responsible Administrator (RA). What Douglas Offers DO what you love. Be good at it. That's how Douglas College defines a great career. It's a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC's Top Employers. We love what we do. And we're looking for passionate, motivated people to join us in making one of Canada's best colleges even better. The Role The Manager, Accounting Information & Self-Funded Activities is responsible for the overall financial and enrolment information for self-funded activities. The Manager Accounting Information & Self-Funded Activities plans, develops, implements, administers, maintains and evaluates budgeting, financial, enrolment and training systems required to support self-funded areas. This includes providing leadership, direction and advice to administrators, faculty and staff.ResponsibilitiesUnder the direction of the Associate Director, Finance, the Manager, Accounting Information & Self-Funded Activities is responsible for: •Manages and coordinates financial and enrolment information for College self-funded activities. This includes planning, designing, developing and evaluating financial, enrolment and budgeting systems as well as costing models; •Represents the College with outside funding agents and external auditors, each of whom have different and customized requirements. This includes: •ensuring compliance with contracts •providing information in required formats •demonstrating presence of and compliance with effective internal controls •designing and implementing systems and reporting adjustments as required, and •building a supportive working relationship engendering trust and confidence •Prepares and integrates the overall budget for all self-funded activity;•Identifies, evaluates and monitors the risk and exposure (including legal, financial and corporate) to the College with respect to the selection and ongoing operations of self-funded areas;•Develops and implements financial operating procedures for self-funded activities;•Provides leadership and guidance to line managers in all financial and enrolment aspects of self-funded activities and ensures managers receive assistance as required to manage their self-funded activities effectively and to ensure College self-funded activities are coordinated smoothly;•Plans and develops systems, models and reporting tools to assess and monitor financial viability of self-funded activities;•Reviews, analyzes and monitors financial and enrolment activity for all self-funded areas on an ongoing basis to identify major variances, trends, problem areas, etc.;•Prepares or supervises the preparation of financial statements, expenditure reports and related financial, enrolment and customized auditing reports for external organizations and liaise as required with Ministry or partner organization officials concerning this data;•Provides leadership, training and mentoring regarding financial, enrolment and budgeting aspects as required to all personnel involved in self-funded activities (administrators, faculty and staff);•Plans and coordinates the external financial audits. This includes: •liaison with College management, Ministry and partner officials and the external auditors •ensuring that all financial records adhere to contract guidelines, generally accepted accounting principles, and public sector accounting standards •adjusting systems and procedures as required to meet external requirements and ensure funding continuation •Provides management training and guidance to Finance personnel as required. This includes recruiting, selecting and evaluating staff using methods that are consistent with College policy and the terms of existing collective agreements;•Leads and supervises unionized support staff including recruitment and selection, training, performance planning, evaluating and disciplining where appropriate;•Provides training, training opportunities and guidance to staff to enable them to perform their job duties and stay current in their position;•Directs professional development and continuous improvement in each of their direct reports;•Provides input and technical support to the management negotiating team in preparation for bargaining;•Represents management in the grievance process, as appropriate;•Exercises signing authority on behalf of the College for all expenditures; and•Acts as Associate Director, Finance or on behalf of Associate Director, Finance as and when need arises.•Performs other related duties as required. To Be Successful in this Role You Will Need EDUCATION , EXPERIENCE AND SKILLS To be successful in this role you will need: •Completion of a recognized professional accounting designation (CA, CGA , CMA , CPA );•A university degree from a recognized institution;•Minimum of five (5) years of experience in a managerial position of a similar capacity;•Minimum two (2) years of supervisory experience required in a unionized environment, preferably in a public sector entity;•An equivalent combination of education and experience may be considered;•Demonstrated management experience at a mid to senior level in a large business or post-secondary educational setting including experience in supervision and administrative management;•Demonstrated ability to supervise and lead including the ability to mentor and develop staff, train employees, organize and assign work; •Ability to be a team player;•Demonstrated ability to lead and support the work of others;•Demonstrated knowledge, ability and progressive experience in the design, development, management and maintenance of data collection and budgeting systems in a computerized environment;•Demonstrated ability to identify, evaluate and integrate revenue, expense and enrolment information from throughout the self-funded areas and determine the impact, current and future, on overall College financial and enrolment performance;•Demonstrated ability to identify, evaluate and manage the risk (legal, financial and corporate) presented by current and potential activities/contracts; •Demonstrated ability to design and deliver customized training to administrators, faculty and staff involved in self-funded activities;•Demonstrated decision-making capacity together with an ability to ensure effective decision-making within a collegial environment;•Excellent written, verbal and interpersonal communications skills together with proven experience in resolving conflict; and•Strong technical abilities and financial systems experience, including Microsoft Office and ERP systems; •Satisfactory completion of a criminal record check;Link to Full Position Profile Equity Statement Douglas College is committed to being a workplace that is free of discrimination, that values diversity and is representative, at all job levels, of the communities we serve. Needs a Criminal Records Check No Posting Detail Information Open Date 02/20/2024 Close Date Open Until Filled Yes Special Instructions to Applicant Interested applicants must submit their application and all required documents online on the Douglas College Career Site [www.douglascollegecareers.ca].This position will remain open until filled with a first review date of March 6, 2024.Please ensure your resume clearly explains how you meet the required knowledge, skills and abilities of the position for which you are applying.All candidates selected for interview will need to bring original certificates and diplomas of educational credentials noted on their resume. Quick Link for Direct Access to Posting https://www.douglascollegecareers.ca/postings/11936
Branch Manager In Training
BMO, Mississauga, ON
Application Deadline: 04/11/2024Address: 100 City Centre Dr, Unit 1-111Job Family Group:Retail Banking Sales & ServiceGuides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank's policies and processes.Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.Ensures alignment between values and behaviour that fosters diversity and inclusion.Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.Attracts, retains, and enables the career development of top talent.Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.Creates innovative business development strategies, including collaborating with BMO partners to grow the business and maximize branch revenues, sales, and customer satisfaction, and minimize operating losses.Develops and executes a branch business plan to maximize business growth and wallet share and achieve customer retention and acquisition objectives.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer.Conducts cold calls to prospective customers to develop new customer relationships.Develops and maintains a network in the community to enhance the Bank's visibility and builds a strong referral source for new potential business.Supports the Bank's community involvement and participates in community activities.Maintains a high-touch relationship with key branch customers and prospects within the market.Resolves customer related issues using knowledge of bank services, products, and processes.Fulfills sales and service activities for the customer in accordance with approved procedures.Recommends and implements solutions based on analysis of issues and implications for the business.Assists in the development of strategic plans.Builds the business plan for the branch.Influences and negotiates to achieve business objectives.Identifies emerging issues and trends to inform decision-making.Implements, reviews, and revises work plans.Helps determine business priorities and best sequence for execution of business/group strategy.Conducts independent analysis and assessment to resolve strategic issues.Works with internal stakeholders and colleagues to leverage sales, fulfillment, and referral opportunities to improve share of wallet, acquire new customers, and provide full financial services to customers.Ensures alignment between stakeholders.Monitors sales and service performance against plan to identify gaps, issues, and best practices, and develop and implement action plans that close performance gaps and resolve issues.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Communicates goals, plans, and assignments to achieve financial and customer service goals.Leads the implementation of new programs, products and processes within the branch.Coordinates the implementation of national and regional sales and service initiatives.Monitors the service request and problem resolution processes for adherence to national standards.Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.Plans and controls unit operating expenses in accordance with forecasts.Manages transactional outcomes for customer calls or defers to appropriate internal business groups.Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.Builds effective relationships with internal/external stakeholders.Maintains the confidentiality of customer and Bank information.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with all legal and regulatory requirements for the jurisdiction.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Provides specialized consulting, analytical and technical support.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently and regularly handles non-routine situations.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Previous supervisory or management experience.In-depth knowledge of retail banking products and services.In-depth knowledge of competitive marketplace and trends in product offerings.In-depth knowledge of all branch operational processes and policies.In-depth knowledge of branch technologies, processes, and performance metrics.In-depth knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.Deep knowledge and technical proficiency gained through extensive education and business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.Compensation and Benefits:$68,000.00 - $126,000.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Senior Program Manager, Third Party Risk and Vendor Management
BMO, Toronto, ON
Application Deadline: 03/28/2024Address: 100 King Street WestJob Family Group:ProcurementThe Senior Program Manager, Third Party Risk and Vendor Management contributes to the achievement of People and Culture's short and long-term objectives through effective management of third party risk and the effective execution of vendor contract renewals. Reporting to the Head, Vendor Management, the role manages third party risk and seeks to maximize the value of existing and new relationships through the development of effective strategies for a portfolio of the division's most complex vendors. The role builds strong partnerships with the domain leaders, vendor service owners, Procurement, Risk Specialties Areas, Finance and Technology. Builds strong partnerships with senior leaders across the division, understanding the short and long term strategies for their programs, services and the vendors that support their delivery. Understands the connections between functional areas and seeks opportunities to maximize value.Maintains a thorough and up to date understanding of the Bank's Third Party Risk programs and Regulatory Guidance, recommending process changes within the Vendor Management Office to align with requirements.Manages the execution of the Third Party Risk programs through effective partnerships with GTPRM, Risk Specialty Areas, Legal, Operational Risk and the Service Owners for the vendors. Ensures on-going compliance with Third Party Risk programs, partnering in the resolution of issues, tracking outstanding issues, and documenting outcomes. Ensures service owners and the Accountable Executives are kept up to date on the status of GTPRM programs, identifying any issues, and plans to achieve resolution.Effectively plans for upcoming contract renewals in partnership with service owners and Procurement Sourcing. Builds and maintains roadmaps for renewals, collaborates with Procurement Sourcing to execute the market assessment process, including RFPs, partnering with the service owners to understand requirements and review results. In partnership with Procurement Sourcing and the service owners, identifies opportunities to maximize value at renewal, builds and executes negotiation strategies. Tracks financial objectives and associated outcomes from negotiations. Ensures the Accountable Executive and service owners are aware of status throughout the negotiation. Reviews the final outcome of negotiations with the Accountable Executive and service owner, obtaining approval to proceed.Leads the approval process for new vendors and vendor renewals, ensuring all GTPRM and Operational Risk programs are complete, partnering with Risk areas to follow the Bank's contract approval processes, preparing approval materials including Board materials, as required.Partners with Procurement Sourcing, Legal, and Risk Specialties in the development of new vendor contracts and updates to existing contracts. Negotiate terms with the vendors, ensuring contracts protect the Bank and adhere to the Bank's requirements.Establishes and maintains joint governance routines with Service Owners and vendors, ensuring all aspects of the vendor relationship are monitored and contract obligations are met. Ensures data integrity for vendors on the Bank's Procurement systems, partnering with Procurement to update vendor records and information as required.Acts as point of contact for domains when a new vendor is being considered, following the Bank's processes to review and assess the vendor prior to establishing a new relationship.Partners with service owners and Technology to onboard new vendors, supporting the required reviews of vendor technology solutions in accordance with the Bank's requirements. Supports the assessment of technology changes for existing vendors.Drives consistency and efficiency by documenting best practices and processes for contract renewals, RFPs, contract development and technology assessments. Contributes to the development and maintenance of the Vendor Management Office's database, providing reporting as required.Builds, develops and maintains a network of key relationships both at a tactical and strategic level within the various lines of business, Technology, Procurement, Procurement Risk, and Finance.Maintains an awareness and understanding of relevant industry trends in contract negotiations, competitive landscape, pricing and the economic environment. Qualifications: Strong relationship management and partnership skillsStrong strategy and negotiation skillsA business mindset, with the ability to develop and execute strategiesBroad knowledge of Third Party Risk and the Bank's GTPRM Programs and PoliciesDetail oriented and works well under pressureBachelors or equivalent degreeBroad knowledge of Bank structure, services organization and Banking Group interrelationshipsCompensation and Benefits:$84,000.00 - $156,000.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Branch Manager
BMO, Edmonton, AB
Application Deadline: 03/31/2024Address: 82nd Ave & 83rd St, #102Job Family Group:Retail Banking Sales & ServiceGuides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank's policies and processes.Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.Ensures alignment between values and behaviour that fosters diversity and inclusion.Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.Attracts, retains, and enables the career development of top talent.Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.Creates innovative business development strategies, including collaborating with BMO partners to grow the business and maximize branch revenues, sales, and customer satisfaction, and minimize operating losses.Develops and executes a branch business plan to maximize business growth and wallet share and achieve customer retention and acquisition objectives.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer.Conducts cold calls to prospective customers to develop new customer relationships.Develops and maintains a network in the community to enhance the Bank's visibility and builds a strong referral source for new potential business.Supports the Bank's community involvement and participates in community activities.Maintains a high-touch relationship with key branch customers and prospects within the market.Resolves customer related issues using knowledge of bank services, products, and processes.Fulfills sales and service activities for the customer in accordance with approved procedures.Recommends and implements solutions based on analysis of issues and implications for the business.Assists in the development of strategic plans.Builds the business plan for the branch.Influences and negotiates to achieve business objectives.Identifies emerging issues and trends to inform decision-making.Implements, reviews, and revises work plans.Helps determine business priorities and best sequence for execution of business/group strategy.Conducts independent analysis and assessment to resolve strategic issues.Works with internal stakeholders and colleagues to leverage sales, fulfillment, and referral opportunities to improve share of wallet, acquire new customers, and provide full financial services to customers.Ensures alignment between stakeholders.Monitors sales and service performance against plan to identify gaps, issues, and best practices, and develop and implement action plans that close performance gaps and resolve issues.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Communicates goals, plans, and assignments to achieve financial and customer service goals.Leads the implementation of new programs, products and processes within the branch.Coordinates the implementation of national and regional sales and service initiatives.Monitors the service request and problem resolution processes for adherence to national standards.Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.Plans and controls unit operating expenses in accordance with forecasts.Manages transactional outcomes for customer calls or defers to appropriate internal business groups.Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.Builds effective relationships with internal/external stakeholders.Maintains the confidentiality of customer and Bank information.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with all legal and regulatory requirements for the jurisdiction.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Provides specialized consulting, analytical and technical support.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently and regularly handles non-routine situations.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Previous supervisory or management experience.In-depth knowledge of retail banking products and services.In-depth knowledge of competitive marketplace and trends in product offerings.In-depth knowledge of all branch operational processes and policies.In-depth knowledge of branch technologies, processes, and performance metrics.In-depth knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.Deep knowledge and technical proficiency gained through extensive education and business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.Compensation and Benefits:$68,000.00 - $126,000.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Manager, Security Team - Repost
Winnipeg Regional Health Authority, Winnipeg, MB
Requisition ID: 351725 Position Number: 20063106 Posting End Date: Open Until Filled City: Winnipeg Employer: Winnipeg Regional Health Authority Site: WRHA Corporate Department / Unit: Facilities Support Job Stream: Non-Clinical Union: Non Union Anticipated Start Date: ASAP FTE: 1.00 Anticipated Shift: Days;Standby coverage as required Daily Hours Worked: 7.75 Annual Base Hours: 2015 Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care. Position Overview The WRHA Security Team is dedicated to the provision of a safe environment in which the public may receive, and the hospital staff may dispense, medical care; and to promote Security awareness within the health care facility. It is our function to protect patients, visitors and employees from harm or reasonable fear of harm and to maintain an acceptable level of order, control and safety with the hospital and grounds. Provide protection for personal and hospital property from theft, misuse and vandalism as well as enforce the various hospital rules, regulations and policies, and applicable laws and by-laws. MAIN FUNCTION: Under the general direction of the Director, Facilities Support Services, the Manager, WRHA Security Team is responsible to support overall security services operations including access control procedures, security response to contingencies and other emergencies and physical safeguards for designated WRHA hospitals, and hospitals requiring ISO or QP designated security officers. The incumbent's position is to ensure the department’s daily operational activities are carried out in a reasonable fashion and that adequate security coverage/measures are maintained. The incumbent will be responsible for utilizing security data, KPI’s and incident reviews as the basis for analysing the effectiveness of operational policies and procedures to meet the changing security landscape. This analysis will form the basis of all recommended changes to established policy and procedures. Human resources management including collective agreement interpretation, discipline processes, grievance processes, job description preparation, job evaluation, training needs assessments, performance appraisals, absenteeism review and hiring. Responsible for recruiting, managing, disciplining, and evaluating the performance of security officers and ensuring they receive on-going and proper orientation and training in all areas of hospital security procedures. Experience Five years previous experience in a hospital or institutional security department, at the supervisory level, preferably in a unionized environment. Must have experience in leading at the department level including budgeting (operating and capital funds), site security service coordination, department strategic and operational leadership planning and leading supervisory/management staff. Education (Degree/Diploma/Certificate) Successfully complete the Healthcare Institutional Safety Officer training, and demonstrate competency in order to be designated as per the Police Services Act, Institutional Safety Officer program. Must also be able to demonstrate ongoing competency and capacity in order to maintain that designation as per the program requirements. Complete high school education, Manitoba standards, required. Bachelor’s degree in Administration, Criminology, Justice or other relevant discipline required. SPECIAL TRAINING: Must be conversant with Microsoft Office applications and be comfortable working with Security and electronic camera systems. Must have demonstrated knowledge of laws, regulations and codes applicable to law enforcement. Successfully complete the Healthcare Institutional Safety Officer training, and demonstrate competency in order to be designated as per the Police Services Act, Institutional Safety Officer program. Must also be able to demonstrate ongoing competency and capacity in order to maintain that designation as per the program requirements. Certification/Licensure/Registration Must be eligible for ISO Certification through the Provincial Attorney General's Department. Designation as a Certified Healthcare Protection Administrator by IAHSS or Certified Protection Professional by ASIS preferred. Possess and maintain a valid Manitoba Security Guard License. Valid Class 5 driver’s license. Qualifications and Skills Demonstrated management and organizational skills required. Must have or be able to acquire within a reasonable period of time a thorough knowledge of occupational hazards and safety precautions and regulations applicable to the area of supervision. Completion of relevant security related courses required with Federal, Provincial, Municipal or Military Police training an asset. Physical Requirements Minimum physical requirements aligned with requirements established for safe response to resistance training requirements and national standards. Regular re-testing will occur. Minimum vision and hearing requirements aligned with requirements established for safe response to resistance training requirements and national standards. Regular re-testing will occur. Qualifications will include minimum physical ability, vision standard, hearing standard and testing process. These tests will be a pre-requisite part of the ISO training program. Regular testing throughout employment will also be a requirement. These requirements will align with national standards aligned with Manitoba Justice and employer requirements. This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment. Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services. Effective April 1, 2024, Golden West Centennial Lodge will also be part of the WRHA legal entity. Interviewed candidates may be called upon to participate in a skills assessment. Any application received after the closing time will not be included in the competition. We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.
Relationship Manager in Training
BMO Financial Group, Leduc, AB
Application Deadline: 04/24/2024 Address: 4706 - 50th Avenue Job Family Group: Commercial Sales & Service Provides technical expertise for proactive credit analysis, structuring, pricing, and overall transactions assessment within the assigned portfolio / jurisdiction. Provides advisory supports to the team to provide insights on the accuracy and consistency of decisions relative to risk strategies, policies, and appetite. Identifies deficiencies and recommends corrective action plans. Makes credit and pricing decisions and recommendations in accordance with sound credit-granting principles in compliance with Bank policies and procedures. Identifies prospective customers, and/or refers customers with Personal Banking and/or more complex needs to appropriate personnel. Understands the local market and proactively develops relationships with centres of influence. Develops internal and external networks and referral sources to ensure ongoing growth of BMO's business. Answers inquiries and provides accurate information about business banking products and services. Responds to information requests and follows established protocols. Resolves or escalates issues. Develops and maintains long-term, profitable relationships and expands organizations wallet share within the assigned portfolio. Breaks down strategic problems, and analyses data and information to provide insights and recommendations. Monitors and tracks performance, and addresses any issues. Designs and produces regular and ad-hoc reports, and dashboards. Coordinates the management of databases; ensures alignment and integration of data in adherence with data governance standards. Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation, and sustainment of initiatives. Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels. Provides advice and support with a focus on unique and complex credit transactions; provides day-to-day technical support for team members. Independently examines credit transactions and related reporting (e.g. exception reports) for adherence to transactional policies and procedures. Develops risk profiles, credit structuring of lending proposals, and completes credit investigations. Examines individual transactions for the designated portfolio and aggregates portfolio information to monitor, analyze, and report on the quality of credit activities and risk-related decisions. Understands customer needs and offers financial solutions that meet customer goals. Understands the local market and proactively develops relationships with centres of influence. Develops internal and external networks and referral sources to ensure ongoing growth of BMO's business. Recommends and implements solutions based on analysis of issues and implications for the business. Delivers exceptional customer service to build trust by providing expertise, responsive service, and support. Assists in the development of strategic plans. Identifies emerging issues and trends to inform decision-making. Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs. Provides input into the planning and implementation of operational programs. Provides advice and guidance to assigned business/group on implementation of solutions. Ensures alignment between stakeholders. Supports the execution of strategic initiatives in collaboration with internal and external stakeholders. Helps determine business priorities and best sequence for execution of business/group strategy. Conducts independent analysis and assessment to resolve strategic issues. Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation, and sustainment of initiatives. Executes work to deliver timely, accurate, and efficient service. Develops, maintains, and executes a business plan, including relationship management strategies, to achieve customer retention objectives. Develops client rapport and instils confidence to develop credibility and earn their trust as relationship manager. Identifies business needs, designs/develops tools and training and coaching programs to address observed trends and skill gaps; may include delivery of training to audiences. Follows security and safeguarding procedures and applies due diligence in accordance with Banks policies and ethical standards for the prevention of loss due to fraud, robbery, counterfeiting, money laundering, or defalcation. Adheres to business banking lending processes, policies, procedures, legal, regulatory, audit, and ethical requirements. Maintains the confidentiality of customer and Bank information in compliance with Bank policies and procedures. Identifies risks and takes appropriate actions, including all documentation and other regulatory requirements to maintain operational integrity. Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus. Exercises judgment to identify, diagnose, and solve problems within given rules. Works independently on a range of complex tasks, which may include unique situations. Broader work or accountabilities may be assigned as needed. Qualifications: Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience. Successful completion of CMS Compass Program or equivalent knowledge and experience required. Strong knowledge of business banking products, lending processes and loan documentation, and supporting policies, procedures, and technologies. Strong experience with customer sales and service. Technical proficiency gained through education and/or business experience. Verbal & written communication skills - In-depth. Collaboration & team skills - In-depth. Analytical and problem solving skills - In-depth. Influence skills - In-depth. Data driven decision making - In-depth. Compensation and Benefits: $54,500.00 - $101,500.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Relationship Manager in Training
BMO Financial Group, Vegreville, AB
Application Deadline: 04/22/2024 Address: 5102 - 50th Street Job Family Group: Commercial Sales & Service Provides technical expertise for proactive credit analysis, structuring, pricing, and overall transactions assessment within the assigned portfolio / jurisdiction. Provides advisory supports to the team to provide insights on the accuracy and consistency of decisions relative to risk strategies, policies, and appetite. Identifies deficiencies and recommends corrective action plans. Makes credit and pricing decisions and recommendations in accordance with sound credit-granting principles in compliance with Bank policies and procedures. Identifies prospective customers, and/or refers customers with Personal Banking and/or more complex needs to appropriate personnel. Understands the local market and proactively develops relationships with centres of influence. Develops internal and external networks and referral sources to ensure ongoing growth of BMO's business. Answers inquiries and provides accurate information about business banking products and services. Responds to information requests and follows established protocols. Resolves or escalates issues. Develops and maintains long-term, profitable relationships and expands organizations wallet share within the assigned portfolio. Breaks down strategic problems, and analyses data and information to provide insights and recommendations. Monitors and tracks performance, and addresses any issues. Designs and produces regular and ad-hoc reports, and dashboards. Coordinates the management of databases; ensures alignment and integration of data in adherence with data governance standards. Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation, and sustainment of initiatives. Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels. Provides advice and support with a focus on unique and complex credit transactions; provides day-to-day technical support for team members. Independently examines credit transactions and related reporting (e.g. exception reports) for adherence to transactional policies and procedures. Develops risk profiles, credit structuring of lending proposals, and completes credit investigations. Examines individual transactions for the designated portfolio and aggregates portfolio information to monitor, analyze, and report on the quality of credit activities and risk-related decisions. Understands customer needs and offers financial solutions that meet customer goals. Understands the local market and proactively develops relationships with centres of influence. Develops internal and external networks and referral sources to ensure ongoing growth of BMO's business. Recommends and implements solutions based on analysis of issues and implications for the business. Delivers exceptional customer service to build trust by providing expertise, responsive service, and support. Assists in the development of strategic plans. Identifies emerging issues and trends to inform decision-making. Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs. Provides input into the planning and implementation of operational programs. Provides advice and guidance to assigned business/group on implementation of solutions. Ensures alignment between stakeholders. Supports the execution of strategic initiatives in collaboration with internal and external stakeholders. Helps determine business priorities and best sequence for execution of business/group strategy. Conducts independent analysis and assessment to resolve strategic issues. Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation, and sustainment of initiatives. Executes work to deliver timely, accurate, and efficient service. Develops, maintains, and executes a business plan, including relationship management strategies, to achieve customer retention objectives. Develops client rapport and instils confidence to develop credibility and earn their trust as relationship manager. Identifies business needs, designs/develops tools and training and coaching programs to address observed trends and skill gaps; may include delivery of training to audiences. Follows security and safeguarding procedures and applies due diligence in accordance with Banks policies and ethical standards for the prevention of loss due to fraud, robbery, counterfeiting, money laundering, or defalcation. Adheres to business banking lending processes, policies, procedures, legal, regulatory, audit, and ethical requirements. Maintains the confidentiality of customer and Bank information in compliance with Bank policies and procedures. Identifies risks and takes appropriate actions, including all documentation and other regulatory requirements to maintain operational integrity. Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus. Exercises judgment to identify, diagnose, and solve problems within given rules. Works independently on a range of complex tasks, which may include unique situations. Broader work or accountabilities may be assigned as needed. Qualifications: Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience. Successful completion of CMS Compass Program or equivalent knowledge and experience required. Strong knowledge of business banking products, lending processes and loan documentation, and supporting policies, procedures, and technologies. Strong experience with customer sales and service. Technical proficiency gained through education and/or business experience. Verbal & written communication skills - In-depth. Collaboration & team skills - In-depth. Analytical and problem solving skills - In-depth. Influence skills - In-depth. Data driven decision making - In-depth. Compensation and Benefits: $51,800.00 - $96,500.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Assistant Branch Manager
BMO, Edmonton, AB
Application Deadline: 03/31/2024Address: 10803 23rd AvenueJob Family Group:Retail Banking Sales & ServiceGuides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank's policies and processes.Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.Ensures alignment between values and behaviour that fosters diversity and inclusion.Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.Attracts, retains, and enables the career development of top talent.Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer.Coordinates service requests and problem resolution processes to ensure accurate completion and follow-up that meets or exceeds customer expectations, or escalates for resolution.Develops and maintains a network in the community to enhance the Bank's visibility and builds a strong referral source for new potential business.Supports the Bank's community involvement and participates in community activities.Resolves customer related issues using knowledge of bank services, products, and processes.Fulfills sales and service activities for the customer in accordance with approved procedures.Provides input into area business and market plans to optimize new and existing business opportunities within the community.Establishes relationships with business partners (e.g. CDC, MasterCard, Symcor, etc.) to maintain knowledge of interdependent systems and related policies and procedures.Reviews results and performance measures against plans and standards (e.g. sales targets, service targets, referral targets) to address gaps and develop plans.Analyzes data and information to provide insights and recommendations.Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.Manages transactional outcomes for customer calls or defers to appropriate internal business groups.Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.Builds effective relationships with internal/external stakeholders.Maintains the confidentiality of customer and Bank information.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with all legal and regulatory requirements for the jurisdiction.Focus may be on a business/group.Thinks creatively and proposes new solutions.Exercises judgment to identify, diagnose, and solve problems within given rules.Works mostly independently.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.1-3 years of banking or customer service/sales or equivalent experience.Previous supervisory or management experience - preferred.General knowledge of retail banking products and services.General knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.Working knowledge of competitive marketplace and trends in product offerings.Working knowledge of branch operational processes and policies.Working knowledge of branch technologies, processes, and performance metrics.Specialized knowledge from education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Compensation and Benefits:$44,500.00 - $82,500.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Human Capital Business Partner Manager
PwC, Toronto, ON
A career in our Human Resources, within Internal Firm Services, will provide you with the opportunity to make a difference at PwC by helping to fully leverage the skills and talents of all our people. You'll focus on helping the local offices in driving the Firm's people strategy, creating a unique people experience for each individual, and supporting our Firm wide values by working with the core competencies that measure and drive individual and Firm wide success in the marketplace.Our Human Resources teams support initiatives and programmes including, customer support, business operations, data and analytics, technology systems, recruitment services and on-boarding, workforce mobility, contingent workforce, and people and programmes support. Meaningful work you'll be part of As a Human Capital Business Partner Ma nager in Tax , you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to: • Serve as a trusted advisor to partners/leaders with a focus on accelerating the development of our people • Collaborate with partners/leaders to identify issues and develop and execute action plans across all areas of our people strategy including diversity, development, performance management, and rewards and recognition • Coach partners and managers to increase their leadership effectiveness (e.g., advancing Enhanced Working Practices (EWP) through education/training, consulting on performance or other employee relations issues, building familiarity/comfort/trust to enhance our inclusive mindset) • Work collaboratively with the Tax HCBP Senior Managers, Tax HCBP Managers and xLoS HCBP Managers to drive a "one-firm" approach • Consistently implement the firm's talent strategy and leverage tools and best practices developed by the Centres of Excellence ( e.g. Resource Management, Talent and Development, Total Rewards, Global Mobility, Inclusion and Diversity) • Support partners/leaders as they prepare for annual performance review meetings ( e.g. identifying performance concerns, finalizing compensation, promotion candidates, diversity initiatives and career conversations) • Consult and mentor leaders through the talent acquisition process and on issues related to legal, procedural, compliance, employee relations, problem resolution, total rewards and performance management • Perform other responsibilities related to the day-to-day management of our people including departures/off boarding activities (consulting with other HCBPs as required ), collaborating with Ethics & Compliance on employee relations matters, acquisitions, Investigations and retention discussions and solutions • Ad-hoc support and projects as requested by the HCBP Senior Managers and Director Experiences and skills you'll use to solve • Relevant experience in a series of progressive HR roles, ideally within a professional services firm/matrix organization • Possession of an undergraduate degree with demonstrated on-going learning efforts, Certified Human Resources Professional (CHRP) designation an asset • An in-depth understanding of human resources management: recruitment, compensation and benefits, performance management, talent management, staff development, employee relations and employee communications and its link to business strategy • Demonstrated ability to build and manage critical relationships with key leaders and internal business partners with a commitment to exceptional internal and external client service • Excellent project management and prioritization skills in managing multiple deadlines and complex projects. Is able to move effortlessly between strategic topics and day to day HC activities • Proven ability to coach senior individuals and influence as appropriate to manage stakeholder expectations and ensure successful outcomes • Strong critical thinking skill s and abil ity to assess situations strategically, navigate new and changing situations, and develop a collaborative approach • Fast learner and strong technical skills and open to implementing next generation HR skills (process automation, people/data analytics, other digital skills) • A demonstrated commitment to valuing differences and working alongside and/or coaching diverse people and perspectives PwC BC Region Pay Range Information The salary range* for this position is $ 80,100 - $ 133,600 , plus individuals may be eligible for an annual bonus payment. Actual compensation within the range will be dependent upon your skills, experienc e, qualificati ons and geographic locat ion . * Please note that the salary range for this position is reflected for our British Columbia region . Given our national recruiting approach, we recruit (and may hire) in other regions and therefore the salary range may differ depending on the work location . PwC is committed to competitive compensation and sharing salary ranges in accordance with applicable pay transparency legislation as they arise. Why you'll love PwC We're inspiring and empowering our people to change the world. Powered by the latest technology, you'll be a part of amazing teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about us at http://pwc.com/ca/whypwc . Your Application to PwC We embrace new technology to deliver securely and differently for our candidates. To protect your personal information, apply at http://pwc.com/ca/careers and visit http://pwc.com/ca/applytopwc to learn more about what your recruitment experience could look like. The most connected firm through activity based working PwC Canada is committed to cultivating an inclusive, hybrid work environment - one that is collaborative, supportive and productive. We work in-person and virtually, as is best suited for our clients, teams and people. We want you to be intentional with your work, how you do it and where it's done. PwC offices are hubs of connectivity and learning. We strongly encourage our people to prioritise in-person work, whether it's in the office or at a client site. This means we expect you to be in-person (either with clients or in the office) at least half of your time. We know that hybrid work is all about balance, and capturing the benefits of in-person work is essential to your growth at the firm. Exact expectations for your team can be discussed with your interviewer. At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We're committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.We're committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.
Branch Manager in Training
BMO Financial Group, Kamloops, BC
Application Deadline: 04/20/2024 Address: 1180 Columbia St W, Unit 101-F Job Family Group: Retail Banking Sales & Service Boldly Grow the Good. Join BMO's customer satisfaction award winning Personal Banking team as a Branch Manager in Training for the BC North East & Yukon Market where you'll learn through our online, self-directed education, mentorship, and live branch coaching observations with other successful leaders in the market over a 12 month period and become a leader of a branch of your own. This team and the leadership group cares about you and your development which means you can pave the way to drive your skills, learning and career growth with BMO! Bring your creative winning spirit and energy to lead, collaborate, inspire and coach the front-line sales and service teams along with creating and executing on business planning, community engagement, and branch operational engagements and initiatives. This is a chance to accelerate your career and live in the marvel of nature in Northern British Columbia, a thriving economy, and a bounty of opportunities balanced with a comfortable, relaxed lifestyle. Please NOTE: For the first 12-24 months, this role requires 100% flexibility to work at any branches in the BC North, East and Yukon Region where the successful candidate will go through training to lead, inspire, and grow a branch team and their career as a Branch Manager with BMO. You will guide, direct, and coach employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Banks policies and processes. Develops and executes a branch business plan to maximize business growth and wallet share and achieve customer retention and acquisition objectives. Contributes to the achievement of business objectives by conducting sales calls, establishing a personal referral network, and other business development activities. Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer. Conducts cold calls to prospective customers to develop new customer relationships. Develops and maintains a network in the community to enhance the Banks visibility and builds a strong referral source for new potential business. Supports the Banks community involvement and participates in community activities. Maintains a high-touch relationship with key branch customers and prospects within the market. Resolves customer related issues using knowledge of bank services, products, and processes. Fulfills sales and service activities for the customer in accordance with approved procedures. Builds the business plan for the branch. Influences and negotiates to achieve business objectives. Identifies emerging issues and trends to inform decision-making. Implements, reviews, and revises work plans. Helps determine business priorities and best sequence for execution of business/group strategy. Conducts independent analysis and assessment to resolve strategic issues. Ensures alignment between stakeholders. Establishes relationships with business partners (e.g. CDC, MasterCard, Symcor, etc.) to maintain knowledge of interdependent systems and related policies and procedures. Monitors sales and service performance against plan to identify gaps, issues, and best practices, and develop and implement action plans that close performance gaps and resolve issues. Breaks down strategic problems, and analyses data and information to provide insights and recommendations. Communicates goals, plans, and assignments to achieve financial and customer service goals. Leads the implementation of new programs, products and processes within the branch. Coordinates the implementation of national and regional sales and service initiatives. Monitors the service request and problem resolution processes for adherence to national standards. Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements. Plans and controls unit operating expenses in accordance with forecasts. Manages transactional outcomes for customer calls or defers to appropriate internal business groups. Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution. Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations. Builds effective relationships with internal/external stakeholders. Maintains the confidentiality of customer and Bank information. Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering. Complies with all legal and regulatory requirements for the jurisdiction. Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus. Exercises judgment to identify, diagnose, and solve problems within given rules. Works independently on a range of complex tasks, which may include unique situations. Broader work or accountabilities may be assigned as needed. Qualifications: Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience. Previous supervisory or management experience - preferred. In-depth knowledge of retail banking products and services. Advanced knowledge of competitive marketplace and trends in product offerings. Working knowledge of branch operational processes and policies. Working knowledge of branch technologies, processes, and performance metrics. Working knowledge of applicable regulations, audit standards, and related policies, procedures, and directives. Technical proficiency gained through education and/or business experience. Verbal & written communication skills - In-depth. Collaboration & team skills - In-depth. Analytical and problem solving skills - In-depth. Influence skills - In-depth. Data driven decision making - In-depth. Compensation and Benefits: $51,800.00 - $96,500.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Sr. Manager- Global Operations, GSRC
Amazon, Bangalore, Any, India
DESCRIPTIONThe Global Operations Leader will be responsible to lead a team of operational associates, front line managers, senior operational leaders, process improvement specialists, SMEs and program managers (direct span of ~500). This individual must create and execute leadership development plans for their team. They need to assess the existing team capabilities, hire, develop, engage and retain top talent in their team.Key job responsibilitiesProgram charter and strategy: Owns the program charter, vision and designs the operational delivery framework. Owns the program vision and contributes to the long term vision (3 YP, OP) for C-Ops• Navigates ambiguity: Identifies and evaluates ambiguous regulatory needs, and designs operational workflows to drive clear outcomes in support. Breaks down goals at team and individual levels and defines clear success metrics. Measures overall performance against goals. For all deficiencies, identifies a plan for corrective and preventive actions. In some cases work with technology teams to come up with a long term scalable solution. • Is a "Total quality" ambassador: Deliver on-time and quality work related to the projects and broader initiatives. Creates a quality culture across the function and acts as a "total quality" ambassador within C-Ops. • Balances risk with efficiency: Analyze process metrics and review them weekly and monthly to discover trends to justify the allocation of appropriate resources to areas where the risk is highest. Owns WBR / MBR / QBR metrics and review. Establish frameworks to balance risk with efficiency• Drives continuous process improvement culture: Work with operational teams, lead Gemba walks, and understand the voice of the associates to identify the gaps in the current process. Ensure open communication on status of progress and resolution against the open points. Drive culture of continuous improvement, and orchestrate initiatives across function and applies specific quality/process improvement tools. Organizes Kaizen / Six sigma /ACES events to drive process/ quality improvements across functions/ programs, across C-Ops• Develops and drives inclusive people strategy: Possesses adequate knowledge on leading people, running operations, work with stakeholders in different geographies and time zones. Creates mechanisms to measure, benchmark, and retain talent at various levels across functions. Builds strategy in partnership with the Recruiting team to attract talent at function and/or site level.A day in the lifeThe Global Operations Leader must be an effective communicator and send clear, concise and consistent written and verbal messages. The person will be required to identify best practices and incorporate these best practices into our standards to continuously improve processes. The person must possess excellent program management skills, relevant operational background, experience in data analysis and must have led a large team. The individual must have ability to work with cross-functional teams including senior leadership in India and abroad. About the teamThe Operations Risk Compliance (GSRC) organization keeps our customers and partners safe, protect associates, and ensure legal and regulatory compliance for Amazon. Global Solutions and Risk Compliance (GSRC) is the operational arm of the organization. GSRC partners with worldwide program teams to classify products and ensure Amazon's product listings follow regulatory and legal compliance guidelines. GSRC supports regulatory compliance requirements for Amazon's worldwide programs such as Dangerous Goods, Global Trade Services, Food Safety and Extended Producer Responsibility, Transport Risk Compliance and Environment Assurance Program. GSRC has offices across India, China, Poland, Romania, Netherlands, Jordan, and Costa Rica and supports compliance related needs for worldwide Amazon marketplaces.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDBASIC QUALIFICATIONSRelevant experience in leading a large team of program managers and operational team members. The candidate may have experience in an operational environment in manufacturing, production, FMCG / Retail or services sector Experience implementing lean principles and process improvement in an operational environment. Experience managing multiple direct reports located across the region and also managing key stakeholders in multiple regions. Experience working alongside product and technology teams and drive innovation and large scale system implementation across the organization.PREFERRED QUALIFICATIONSExperience in handling large scale operational team in back office operations, manufacturing plant, retail or service industry MBA or an equivalent Master's program in general management Excellent written and verbal communication skills, including comfort interfacing with senior leaders. Ability to develop and implement department vision, goals and strategies. Ability to hire and develop a strong team that delivers results Strong analytical skills with demonstrated problem solving ability. Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy.Salary: . Date posted: 03/21/2024 09:18 AM
Legal Support Services Assistant
Swim Recruiting, Vancouver, BC
Join a successful & growing Law firm in Downtown. This is truly a fantastic opportunity to join a career-driven organization!Who - the Company:Our client is an extremely successful firm with a tremendous corporate cultureWhat - the Role:Reporting to and supporting the Manager, Legal Support Services, the Legal Support Services Assistant is responsible for handling a wide range of administrative priorities. This position will be responsible for assisting in document control, filing, scanning, expense reporting, coordination of meetings, file opening and closings, correspondence, liaising with Billing Coordinators, and providing back up coverage to other team members as well as a range of ad-hoc administrative tasks. A full job description will be provided by Swim to interested candidates.  Who - the Candidate:We are seeking an exceptional Legal Support Services Assistant with a strong business sense and sense of urgency! This is a unique opportunity to join a very progressive and career-oriented organization, so we are looking for like-minded individuals. This role requires a mature and professional attitude, excellent organizational and communication skills. The incumbent must also have the ability to work independently, manage multiple tasks, competing priorities and meet strict deadlines under pressure. This role requires a minimum of 1 year of Legal Assistant experience, ideally derived from a large law firm as well as a LAA certificate/qualification. Excellent written and communication skills, attention to detail, systems working knowledge, and proficiency using MS Office 365.Where:Downtown Vancouver. Based in the office during probation and availing of a hybrid work model of 2 days remote work per week following.How Much:Competitive salary in the range of $43,000 - $55,000 dependent on experience, along with excellent benefits, vacation, and other generous rewards.When & How to Apply:This search is moving extremely quickly! If you already have a Recruiter at SWIM, please reach out very soon. If you do not yet have a contact at Swim Recruiting, please hit 'APPLY NOW' and send us your resume.
Assistant Food and Beverage Operations Manager
Marriott International, Kelowna, Any
Additional Information Salary Range $49,000-$60,000Job Number 24051413Job Category Food and Beverage & CulinaryLocation Delta Hotels Grand Okanagan Resort, 1310 Water Street, Kelowna, BC, Canada VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYSupervises Food and Beverage (F&B)/culinary daily operations, and monitors compliance with all F&B policies, standards, and procedures. Assists in the ordering of F&B supplies, cleaning supplies, and uniforms. Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met. Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis. Maintains the operating budget, and verifies that standards and legal obligations are followed.CANDIDATE PROFILEEducation and Experience • High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.CORE WORK ACTIVITIESAssisting in Managing Day-to-Day Operations • Orders Food and Beverage (F&B) supplies, cleaning supplies and uniforms. • Supervises daily F&B/culinary shift operations and monitors compliance with all F&B policies, standards and procedures. • Supports and supervises an effective monthly self inspection program. • Operates all department equipment as necessary and reports malfunctions. • Supervises staffing levels to verify that guest service, operational needs, and financial objective are met. • Encourages and builds mutual trust, respect, and cooperation among team members. • Develops specific goals and plans to prioritize, organize, and accomplish work. • Maintains the operating budget, and verifies that standards and legal obligations are followed. • Celebrates and fosters decisions that result in successes as well as failures. • Communicates areas that need attention to staff and follows up to verify understanding. • Coordinates cleaning program in all F&B areas (e.g.,General clean), identifying trends and making recommendation for improvements. • Follows property specific second effort and recovery plan. • Maintains availablility and is approachable to all team members. • Demonstrates knowledge of the brand specific service culture.Providing Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Serves as a role model to demonstrate appropriate behaviors. • Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis. • Takes proactive approaches when dealing with guest concerns. • Sets a positive example for guest relations. • Stays readily available/approachable for all guests. • Reviews comment cards and guest satisfaction results with employees. • Responds in a timely manner to customer service department request.Additional Responsibilities • Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. • Analyzes information and evaluates results to choose the best solution and solve problems. • Performs hourly job function if necessary. • Extends professionalism and courtesy to team members at all times. • Maintains budgets, operating statements and payroll progress report. • Performs other duties, as assigned, to meet business needs.The salary range for this position is $ 49,000.00 to $ 60,000.00 annually.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Notification to Applicants: Delta Hotels Grand Okanagan Resort takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email [email protected] and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don't. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what's most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 03/23/2024 03:37 PM
Human Capital Business Partner Manager
PwC,
A career in our Human Resources, within Internal Firm Services, will provide you with the opportunity to make a difference at PwC by helping to fully leverage the skills and talents of all our people. You'll focus on helping the local offices in driving the Firm's people strategy, creating a unique people experience for each individual, and supporting our Firm wide values by working with the core competencies that measure and drive individual and Firm wide success in the marketplace.Our Human Resources teams support initiatives and programmes including, customer support, business operations, data and analytics, technology systems, recruitment services and on-boarding, workforce mobility, contingent workforce, and people and programmes support. Meaningful work you'll be part of As a Human Capital Business Partner Ma nager in Tax , you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to: • Serve as a trusted advisor to partners/leaders with a focus on accelerating the development of our people • Collaborate with partners/leaders to identify issues and develop and execute action plans across all areas of our people strategy including diversity, development, performance management, and rewards and recognition • Coach partners and managers to increase their leadership effectiveness (e.g., advancing Enhanced Working Practices (EWP) through education/training, consulting on performance or other employee relations issues, building familiarity/comfort/trust to enhance our inclusive mindset) • Work collaboratively with the Tax HCBP Senior Managers, Tax HCBP Managers and xLoS HCBP Managers to drive a "one-firm" approach • Consistently implement the firm's talent strategy and leverage tools and best practices developed by the Centres of Excellence ( e.g. Resource Management, Talent and Development, Total Rewards, Global Mobility, Inclusion and Diversity) • Support partners/leaders as they prepare for annual performance review meetings ( e.g. identifying performance concerns, finalizing compensation, promotion candidates, diversity initiatives and career conversations) • Consult and mentor leaders through the talent acquisition process and on issues related to legal, procedural, compliance, employee relations, problem resolution, total rewards and performance management • Perform other responsibilities related to the day-to-day management of our people including departures/off boarding activities (consulting with other HCBPs as required ), collaborating with Ethics & Compliance on employee relations matters, acquisitions, Investigations and retention discussions and solutions • Ad-hoc support and projects as requested by the HCBP Senior Managers and Director Experiences and skills you'll use to solve • Relevant experience in a series of progressive HR roles, ideally within a professional services firm/matrix organization • Possession of an undergraduate degree with demonstrated on-going learning efforts, Certified Human Resources Professional (CHRP) designation an asset • An in-depth understanding of human resources management: recruitment, compensation and benefits, performance management, talent management, staff development, employee relations and employee communications and its link to business strategy • Demonstrated ability to build and manage critical relationships with key leaders and internal business partners with a commitment to exceptional internal and external client service • Excellent project management and prioritization skills in managing multiple deadlines and complex projects. Is able to move effortlessly between strategic topics and day to day HC activities • Proven ability to coach senior individuals and influence as appropriate to manage stakeholder expectations and ensure successful outcomes • Strong critical thinking skill s and abil ity to assess situations strategically, navigate new and changing situations, and develop a collaborative approach • Fast learner and strong technical skills and open to implementing next generation HR skills (process automation, people/data analytics, other digital skills) • A demonstrated commitment to valuing differences and working alongside and/or coaching diverse people and perspectives PwC BC Region Pay Range Information The salary range* for this position is $ 80,100 - $ 133,600 , plus individuals may be eligible for an annual bonus payment. Actual compensation within the range will be dependent upon your skills, experienc e, qualificati ons and geographic locat ion . * Please note that the salary range for this position is reflected for our British Columbia region . Given our national recruiting approach, we recruit (and may hire) in other regions and therefore the salary range may differ depending on the work location . PwC is committed to competitive compensation and sharing salary ranges in accordance with applicable pay transparency legislation as they arise. Why you'll love PwC We're inspiring and empowering our people to change the world. Powered by the latest technology, you'll be a part of amazing teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about us at http://pwc.com/ca/whypwc . Your Application to PwC We embrace new technology to deliver securely and differently for our candidates. To protect your personal information, apply at http://pwc.com/ca/careers and visit http://pwc.com/ca/applytopwc to learn more about what your recruitment experience could look like. The most connected firm through activity based working PwC Canada is committed to cultivating an inclusive, hybrid work environment - one that is collaborative, supportive and productive. We work in-person and virtually, as is best suited for our clients, teams and people. We want you to be intentional with your work, how you do it and where it's done. PwC offices are hubs of connectivity and learning. We strongly encourage our people to prioritise in-person work, whether it's in the office or at a client site. This means we expect you to be in-person (either with clients or in the office) at least half of your time. We know that hybrid work is all about balance, and capturing the benefits of in-person work is essential to your growth at the firm. Exact expectations for your team can be discussed with your interviewer. At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We're committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.We're committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.
Program Manager - Payment Compliance
GoDaddy.com, All Cities, Any, India
Location Details:Remote, India At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days)and some work entirely remotely. This is a remote position, so you'll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. Join Our Team We are seeking a Program Manager for Payment Compliance to oversee compliance within the GoDaddy Commerce Division! This role is crucial as we grow our services and develop new solutions for our merchants. Collaborate with Product, Engineering, Risk, Legal, and Operations teams to guarantee adherence to card scheme and payment network rules, staying informed of any changes and adhering to industry standards in the Payments sector. What you'll get to do... Payment Compliance Strategy: Develop and implement a detailed strategy covering all payment certifications (L1, L2, L3, and TQM) and incorporating policies, rules, and regulations of various payment networks (Visa, MasterCard, American Express, Discover, Interac, JCB, Unionpay, Bancomat, etc.), along with assessments for possible violations and their consequences, translating them into clear requirements Certification Process Management: Own the certification process (L1, L2, L3, TQM) for all payment terminals, payment schemes and acquirers. Coordinate with development teams, vendors, to implement required features, conduct testing, and submit certification documentation Vendor Management: Lead all aspects of relationships with third-party terminal vendors and payment acquirers to ensure alignment with compliance standards, Coordinate with vendors and acquirers for necessary documentation, oversee testing processes, and timely updates and renewals of certifications Testing Coordination: Coordinate testing efforts across multiple teams, track test results, and ensure timely resolution of any issues or failures identified during testing Manage Compliance Programs: Take ownership of compliance programs for new features and initiatives from inception to launch, collaborating Engineering teams they meet regulatory standards Compliance Monitoring and Reporting: Supervise the status of certifications for all terminals and payment processors, including tracking expiration dates and ensuring timely renewals. Provide regular reports to management on compliance status, risks, and issues Serve as Liaison: Serve as the main contact for all compliance matters within the organisation, encouraging teamwork and communication between different teams to successfully meet compliance goals Regulatory Compliance: Stay up-to-date with changes in payment industry regulations and standards, ensuring compliance with relevant requirements. Update processes and procedures as needed to address regulatory changes and industry standard processes Cross-Functional Collaboration: Work closely with internal teams, vendors, schemes, payment acquirers, and processors to ensure everyone is aligned with compliance requirements and priorities. Also, advocate for vital resources and support to achieve compliance goals among all stakeholders Risk Management: Identify and mitigate potential risks related to payment compliance, including certification violations, certification delays, and non-compliance penalties. Develop strategies to minimise risks and ensure ongoing compliance with regulatory and industry standards Your experience should include ... 7+ years of experience in payments compliance management, project management, payments technology, or regulatory affairs 5+ years experience with an eCommerce merchant/marketplace specifically in In-Person and eCommerce Payment areas Strong knowledge of payment specifications (EMV L1, EMV L2, CL L2s, L3, TQM, etc.), payment flows, money movement across credit card, alternate payments, bank transfers, etc. You might also have... Knowledge of various collaboration tools such as JIRA, Confluence, Arena, etc Creative problem-solving skills and ability to optimally communicate and translate feedback, needs, and solutions We've got your back... We offer a range of benefits that may include paid time off, retirement savings (e.g., 401k, pension schemes), incentive eligibility, equity grants, participation in an employee stock purchase plan, and other family-friendly benefits including parental leave. GoDaddy's benefits vary based on individual role and location and can be reviewed in more detail during the interview process. We also embrace our diverse culture and offer a range of Employee Resource Groups ( Culture ). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. About us... GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us . At GoDaddy, we know diverse teams build better products-period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that's not enough to build true equity and belonging in our communities. That's why we priorities integrating diversity, equity, inclusion and belonging principles into the core of how we work every day-focusing not only on our employee experience, but also our customer experience and operations. It's the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page . GoDaddy is proud to be an equal opportunity employer . GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy. Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to [email protected]. GoDaddy doesn't accept unsolicited resumes from recruiters or employment agencies.Salary: . Date posted: 03/22/2024 10:05 PM
Senior Relationship Manager
BMO, Vancouver, BC
Application Deadline: 05/03/2024Address:595 Burrard StreetAs a Senior Relationship Manager, you will be supporting our Dealer Finance Commercial banking team on complex lending while focusing on relationship management and business development for our BC region. This role collaborates with various regions such as Cash Management, Private Wealth, and other Commercial Banking partners. Please note this is a hybrid opportunity and requires working at our office in Vancouver, BC on a regular basis.Facilitates growth initiatives for the Bank through significant business development and excellent management of key client relationships. Maintains an outstanding and continuous record of significant revenue generation from sales and syndications. Ensures the required internal control standards, including adherence to audit, regulatory and compliance policies.Leads and executes business development plans to that business goals are achieved or exceeded.Provides strategic input into business decisions as a trusted advisor.Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group.Acts as a subject matter expert on relevant regulations and policies.Advises on sales strategy based on a deep understanding of the market, relevant industry verticals, market competitors, client needs and business growth opportunities.Conducts independent analysis and assessment to resolve strategic issues.Develops the business case by identifying needs, analysing potential options and assessing expected return on investment.Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution.May network with industry contacts to gain competitive insights and best practices.Coordinates the management of databases; ensures alignment and integration of data in adherence with data governance standards.Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.Manages the risk of the assigned complex portfolio in a timely and precise manner.Directly manage the annual review process, interim reviews, specified quarterly reports and resolution of exceptions.Maintains accurate documentation and ensure adherence to prescribed policies and procedures and overall safety of the Bank's position.Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.Acts as daily sales contact for clients on sales related questions such as product information, pricing, implementation timeframes and requirements.Gathers data to advance sale process and completes all required documentation.Assists team in pre-sales activities such as pitch preparation, client research, preparation of prospect and client files for further action.Tracks implementation requests to keep the process on track with timelines.Tracks Internal reports and recommends improvements to sales support materials based on findings and feedback.Compiles pre-call and post call information packages by accessing internal systems and bank personnel to validate client holdings, pricing, and volumes.Provides research and data gathering to sales team to facilitate solution to the client's/prospect's business and needs.Assists with sales and service administration and processing ensuring client experience is seamless and opportunities are identified and met.Maintains current client information on Bank system/files to ensure client history is accurate and complete.Ensures accurate billing to clients.Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.Implements changes in response to shifting trends.Broader work or accountabilities may be assigned as needed.Qualifications:Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience. MBA and/or CPA designation would be an asset.If a Credit Qualifiable job, Credit Qualifications and associated credit knowledge and skills according to the established qualification standards.Demonstrated history of successful business development, including ability to network in external marketsDemonstrated knowledge of relevant industry verticals and market's competitive environmentExperience in contact negotiations with both clients and legal counselExperience drafting responses to complex RFPsExperience with Sales Strategy and Sales referral process developmentRisk Management - In-depthSales and Service Management -In-depthRelationship Management - In-depthChange Leadership - WorkingConflict Management & Resolution -In-depthResource Planning - WorkingBusiness Acumen - In-depthFinancial and Working Capital Understanding - In-depthStrategic Thinking - WorkingSeasoned professional with a combination of education, experience and industry knowledge.Verbal & written communication skills - In-depth / Expert.Analytical and problem solving skills - In-depth / Expert.Influence skills - In-depth / Expert.Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.Able to manage ambiguity.Data driven decision making - In-depth / Expert.Grade:8Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.