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Technical Support Expert - FortiSOAR
Fortinet, Burnaby, BC
DescriptionFortinet is looking for an experienced Technical Support Expert to join our Burnaby office to provide exceptional customer service and technical help for our loyal customers. You are familiar with the Security Operation Center environment and know well how to deploy and customize SOC tools, including implementing all the integrations required to make the job of SOC Analysts effective. You are able to design scripts to accomplish a wide variety of tasks and are able to implement and customize the automation of responses to security threats. You are able to assess the needs of a SOC environment and provide advice as to what steps should be taken to outfit a SOC environment. FortiSOAR -- Security Orchestration Automation and Response You would provide support as part of two related services we offer to our customers who purchase FortiSOAR - www.fortinet.com/products/fortisoar •Best Practices Service Advise customers on best practices as to how to deploy FortiSOAR in their SOC environment. Show them the general principles by offering demonstrations and guiding to relative best practice information. •Technical Support Help troubleshoot problems that arise as the product is used, be it data ingestion or playbook execution. If a bug is identified, work closely with QA and Development teams to resolve it. Job Responsibilities: •Provide direct technical web and telephone support •Troubleshoot FortiSOAR •Guide customer in assessment of what is needed to effectively use FortiSOAR using best practices based upon an understanding of their environment •Demonstrate product features and design principles •Provide input into the development and improvement of technical documentation •Reproduce customer environments using lab equipment and report bugs •Recommend alternative solutions or workarounds •Manage cases until case closure, taking the initiative to follow up internally as required to obtain changes or solutions needed to resolve the customer's issue •Provide knowledge transfer to peers Job Experience Required: •4+ years' experience in a security analyst, support or SOC role (or equivalent) •Experience interacting with APIs, particularly for automated ingestion of data and triggering responses. Familiar with the use of connectors to integrate with other products. •Strong troubleshooting and problem-solving skills •Previous experience providing technical support, preferably in network security / SOC environment •Comfortable working on and having strong understanding of Unix OS. Preferably Unix/Linux administration responsibilities (e.g., using YAML to update components) and troubleshooting (system files, processes, permissions). •In-depth experience with 1 or more SOAR or SIEM tools •Ability to automate cyber security processes through scripting and tools based upon repeatable workflows by designing playbooks •Know how to tune SOC tools to meet security objectives •Strong English skills both written and verbal. Experience in any of the following areas would be an asset: •SQL Database structure & queries •Python scripting using tools like Jinja •VM/Cloud Environments (preferably VMWare, AWS) •Fortinet product experience #GD #LI-JH1
Electrical Construction Administrator, Buildings
WSP Canada, Vancouver, BC
Working collaboratively, several of our groups are partnering to deliver some of the most historic, cutting-edge Buildings projects. We are currently seeking an Electrical Contract Administrator to join our Buildings Mechanical & Electrical Engineering division, in our Vancouver, BC office.You will be responsible for the Contract Administration related to Health Care, Educational, Institutional and Commercial construction projects. You will work together with clients, municipalities and contractors on constructability reviews, quality assurance and resolving construction issues. This is an exciting opportunity with career growth potential targeted to learn the skills necessary towards management and leadership in the Building Division. RESPONSIBILITIES Work alongside Project Manager(s) Oversee and manage the electrical contract administration process on all types and sizes of projects; Liaise with project stakeholders (building owners, contractors, architects, engineers, facility management) on an ongoing basis; Maintain regular communication with clients regarding project status, site issues, project quality; Work with project team to resolve design and constructability issues; Review pre-tender design documents with Project Managers to identify potential risk and develop potential solutions; Perform periodic site reviews to review/assess project progress, general compliance with contract documents, quality assurance and identify deficiencies; Preparation of monthly payment certificates and progress reports; Management, tracking and preparations of Contemplated Change Notice, Change Orders, Site Instructions, Cash Allowance Draws. Respond to Contractor's RFI's in a timely manner; Evaluate and recommend change request and quotations; Preparation of Engineering Certifications; Complete tasks in line with WSP's safety policies/procedures and legislative requirements; Other duties as assigned/required. QUALIFICATIONS CCCA, CET or C.Tech designation with Contract Administration and Site Review experience on large projects, specifically in buildings-related electrical systems; Work in a fast-paced environment with minimal direct oversight; Have strong understanding of the British Columbia Building Code (including background with Electrical, HVAC, Plumbing), Health Care Standards and building controls, mechanical and electrical systems. Effectively communicate project issues to project managers and team members in a timely and clear fashion. Possess a strong interpersonal style and approach that earns customer trust and builds creditability while getting strong performance of subcontractors and others involved in the fulfillment of a project. Good attention to detail and accuracy of work. Experienced in project planning, risk management, cost management, schedule management and constructability review of contract documents (drawings and specifications). Computer skills including word, excel, PDF markup and windows applications; Knowledge of REVIT & CAD will be an asset.CompensationExpected Salary (all locations): $72,600 - $123,400WSP Canada is providing the compensation range that the company in good faith believes it will pay for this position based on the successful applicant's education, experience, knowledge, skills, abilities in addition to the specific geographic location. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Administrator, Shareholder Relations
Hatch, Mississauga, Ontario
As part of our Shared Services group, comprised of Finance, Marketing, Communications, Human Resources, Commercial, Legal and Facilities, we support the business achieve their goals through a range of strong technical capabilities. We ensure delivery of services through the skills of our people, methodologies, and systems.This position will involve working as part of a team of four individuals. This is a hourly position for up to 12 months. The candidate will report to the Manager, Shareholder Relations and will be required to work closely and cohesively with all team members. The candidate will need to possess strong communication skills, both written and oral. Most importantly, the candidate must work in a professional and discreet manner as the Shareholder Relations group is a highly confidential department responsible for administering day-to-day share related transactions of a privately owned company. ResponsibilitiesFiling both electronic and manual documentsMemo preparation and deliveryRespond to shareholder emails and requests for informationBank depositsUpdating and creation of Excel based Shareholder cost summaries and other reports as neededAssist the Shareholder Relations team with the administrative aspects of major projects as they occurAssist Manager, Shareholder Relations with special reporting as needed QualificationsWillingness to work in a team environment and work as necessary to meet deadlinesThe candidate must be professional, discreet , detail-oriented and highly organized2 to 3 years of office experienceAccounting familiarity is an assetStrong knowledge of Word and ExcelWorking knowledge of PowerPoint and SharePointSAP knowledge is an assetDocuSign knowledge is an asset No staffing agencies please. Why join us?Work with great people to make a differenceCollaborate on exciting projects to develop innovative solutionsTop employerWhat we offer you? Flexible work environmentLong term career developmentThink globally, work locally
Team Lead - Mechanical Engineering (Buildings)
WSP Canada, Toronto, ON
Embark on an exhilarating career journey with WSP! We are on the lookout for a dynamic Lead Plumbing Engineer! Picture this: 3 days a week in our Thornhill Office at the forefront of a whirlwind of exciting projects that require quick turnaround. These projects involve existing retrofit work, using your technical application of plumbing, drainage, and fire protection design expertise across commercial, institutional, residential, and industrial sectors. You will be leading a team of four technical staff members, doling out exciting project assignments, and providing unwavering support as the team tackles daily challenges. You will also be engaged in on-site project visits, face-to face interaction with clients, and have the chance to flex your technical capabilities and knowledge in an advisory role. Why WSP? A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer, Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada; Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things; A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey.We offer attractive pay, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future.#WeAreWSPA day in the life: Provide design, calculations, and technical support for the layout of plumbing and fire protection systems for building projects Size and layout domestic water, sanitary, storm, vent, and natural gas piping Size and layout sprinkler and standpipe systems based on hydraulic requirements of the systems Size and select domestic water booster pump sets, fire pumps, and sump pumps based on the hydraulic requirements of the associated systems Size domestic hot water heating equipment based on storage and recovery capacities Attend design meetings and coordinate design related work with other disciplines or consultants Conduct site investigations and prepare accompanying reports Convert markups into working CAD or Revit MEP drawings Review shop drawings and reply to requests for information submitted by contractors during construction phase Conduct routine site reviews during construction as part of the obligation to complete general reviews per OBC and to assure adherence to contract documentsWe'd love to hear from you if you have... Professional Engineer licensed in Ontario at a minimum. 10-15 years of experience in the design of plumbing, medical gases, and fire protection systems Well versed and familiar with applicable codes and NFPA standards for sprinkler and and standpipe systems including, but not limited to, the Ontario Building Code, NFPA 13-Standard for the Installation of Sprinkler Systems, NFPA-14-Standard for the Installation of Standpipe and Hose Systems, and NFPA 20-Standard for the Installation of Stationary Pumps for Fire Protection Strong working knowledge of AutoCAD MEP and Revit MEP Experienced with hydraulic calculation software Ability to travel to various project sites as required Willingness to be challenged with the resolve to "see projects to the end" WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Contract Administrator- Mechanical Systems (Buildings Construction))
WSP Canada, Thornhill, ON
WSP is on the lookout for a dynamic Mechanical Contract Administrator to join the Buildings team. You will be at the forefront of healthcare, commercial, and residential construction projects, taking charge of the Contract Administration responsibilities that make a real impact. You will be a key player in constructability reviews, ensuring top-notch quality assurance, and swiftly resolving construction challenges. This opportunity is a chance to propel your career to new heights! WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Senior Engineer/Team Lead - Calgary Materials
WSP Canada, Calgary, AB
WSP is currently seeking an Senior Engineer - Team Lead for our Calgary Materials office. The ideal candidate will be capable of overseeing a group of engineers and technologists, and ensuring delivery of geotechnical, materials testing and environmental management services to local industry. Scope: Reporting to the Group Manager for Alberta Materials, the Team Lead will be responsible for the operational management and long-term development of the team, clients and related business development, oversight on technical quality, and delivery on projects. These responsibilities will be delivered within a framework that manages risks and prioritizes safety. We are seeking an individual with a strong operational background and excellent communication and interpersonal skills. The successful candidate will have the ability to thrive in a dynamic, challenging environment and provide sound leadership. S/he will be a key player in the organization, and have input in the overall direction of the Calgary Materials office. A Day in the Life Provide leadership and oversee the office, and ensure consistent high quality deliverables which satisfy client expectations Build, mentor and maintain a high level of team performance Lead business development with new and existing clients, establish and maintain client relationships - Develop and implement new business and marketing goals Prioritize project workloads and the management of internal resources Effectively communicate, reinforce and model company policies and procedures Effectively communicate with staff, clients and management Lead and provide oversight to multi-disciplinary project teams, in order to deliver high quality projects on time and within budget Participate in marketing efforts; prepare and present technical proposals - Participate in the scientific analysis/preparation or review of technical reports - Provide Safety LeadershipQualifications/Skills Bachelor degree in Geotechnical or Civil engineering (or equivalent); Advanced degree is highly desirable Currently registered or immediately eligible for registration with APEGA A minimum of 8-10 years' relevant experience in the consulting sector Demonstrated ability to manage operations and develop a team internally Demonstrated ability to establish and maintain client relationships Effective communication and interpersonal skills, management and leadership qualities Project management experience in a consulting environment, including ability with: project budgeting, cost forecasting Strong oral and written communication skills in English Demonstrated business management capabilities #WeAreWSP #LI-GBL WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Operations Administrator
BMO Financial Group, London, ON
Application Deadline: 04/26/2024 Address: 255 Queens Ave, Suite 1900 Job Family Group: Wealth Sales & Service Supports the branch and/or region in achieving business objectives by providing effective operational support and management of sales compliance and regulatory requirements. Manages client documentation for correspondence and set-up. Collaborates with internal and external stakeholders in order to deliver on business objectives. Supervises the day-to-day operational activities by coordinating the work flow of less-experienced staff. Organizes and files records of office activities and business transactions. Administers a filing system to ensure the availability of reports, forms, and other documentation. Creates, maintains, and enters information into databases. Assists with the coordination and processing of work orders for equipment warranties, maintenance, and repairs (e.g. documents, tracks, and communicates maintenance requests to appropriate areas for execution). Maintains office supplies inventory and orders. Schedules meetings and coordinates meeting facilities and set-up. Liaises with internal and external partners to coordinate changes to premises (e.g. relocations, office planning) with minimal interruptions to business operations. Identifies and escalates all irregularities and discrepancies to management. Performs various operational activities to meet business objectives, client needs, and maintain overall service levels. Provides administrative/operational support including financial and transactional processing and reporting, account processing and documentation, compliance processing, and other related activities; ensures proper documentation and administration of decisions. Meets high quality service standards to maximize relationship retention and growth. Identifies and escalates all irregularities and discrepancies to management and compliance as per guidelines. Follows through on risk and compliance processes and policies to ensure we safeguard our customers assets, maintain their privacy, act in their best interests, and ensure an effectively run function. Protects the Bank's assets and complies with all regulatory, legal and ethical requirements. Completes complex & diverse tasks within given rules/limits. Analyzes issues and determines next steps; escalates as required. Broader work or accountabilities may be assigned as needed. Qualifications: Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience. Basic specialized knowledge. Verbal & written communication skills - Good. Organization skills - Good. Collaboration & team skills - Good. Analytical and problem solving skills - Good. Compensation and Benefits: $31,600.00 - $46,200.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Branch Administrator
Urban Systems Ltd., Nelson, BC
About the OpportunityOur Nelson branch is looking to add an enthusiastic Branch Administrator to help support our multiple growing branches in the Kootenays. Do you like a variety of tasks throughout your day? Are you able to pivot in the face of changing priorities? If organization is your mainstay, you are energized by working in a fast-paced environment, and you have a strong MS Office skill set, let’s connect!More specifically, as a Branch Administrator, some of your key responsibilities will be:First impressions – create a welcoming space for clients, guests, and staff.Coordinate meetings, events, and staff functions – book meeting rooms, arrange for catering, and set up and take down as needed for meetings.Office coordination – order and restock general office supplies, keep common areas tidy and organized, coordinate outgoing mail and courier services, and general office maintenance and organization.Financial coordination – support accounting processes such as, but not limited to, Visa Reconciliation, Bank Deposits, Accounts Payable, Accounts Receivable, Invoice Coding, Petty Cash & Account Management and Reconciliation.Health and Safety – play a key role in day-to-day office health and safety as well as inspections and initiativesOther administrative and office support tasks as required.Our Kootenay offices are closely tied, and though this position is based in Nelson, there will be occasional travel and administrative support required for our Cranbrook office. About YouAre you a self-starter eager to learn new things and provide outstanding customer service to our internal teams and external clients? Our ideal candidate has an Office Administration certificate and a minimum of two years of experience or equivalent education/experience in Business Administration or a related field.The core skills that will help you succeed here include:High Quality and Detail Oriented – You take personal pride in delivering outstanding quality work for project leaders and team members.Accountable/Dependable – You take personal responsibility for the quality and timeliness of work and achieve results. You follow accounting and administrative processes accurately and meet business deadlines.Teamwork – You promote cooperation and commitment with teams towards common goals, build positive relationships, and contribute to positive group interactions.Communication – You convey information clearly and effectively. Including active listening, clear articulation, adaptability to different audiences and situations, and fostering understanding & collaboration.Adaptable/Flexible – You maintain accuracy, a positive attitude, and an open mind in the event of changes in business needs, conditions, or work responsibilities.Energy/Stress – You consistently demonstrate a high level of energy and handle demanding workloads, competing demands, distractions, and interruptions with professionalism and ease.Critical Thinker – You analyze information objectively and make informed decisions. You consider diverse perspectives and effectively solve complex problems through logical reasoning.Planning/Organization – You understand the steps necessary to achieve goals and prioritize key actions while anticipating the impacts of the actions and the needs of others. About UsUrban Systems is an employee-owned interdisciplinary community consulting firm with deep Canadian roots. We are united in our mission to transform communities everywhere into vibrant places where people want to live today, tomorrow, and forever.At Urban Systems, vibrant communities are everything—including our own work community. Since 1975, we have grown to more than 700 people with 18 offices across Canada. Every day, our purpose-driven team works closely with our clients and their communities to deliver impactful work. We are proud to work with diverse clients, including Indigenous communities, all levels of government, commercial and residential land developers, and the natural resource sector.We care for our communities and for our people. It’s our differences that make us exciting, and our shared belief in Urban Systems that binds us together. We’re searching for the creative and passionate and the curious and courageous to join us in creating meaningful and generational change in communities. Our Commitment to YouAre you looking for a meaningful challenge and to create impact in your community? Join a tight-knit team of professionals at Urban Systems and be part of our mission to build vibrant communities across Canada. Here’s what you can expect as part of our team: Competitive Compensation and Benefits. You’ll receive competitive compensation, extended health, dental, vision care coverage, and more. This position will have a salary range of $55,000 - $65,000 per year based on a 40-hour work week. The range is negotiable based on your skillset and experience.Paid Time Off. We encourage all team members to take time off to recharge and spend time with loved ones. Enjoy 3 weeks of paid vacation to start, in addition to statutory days off throughout the year.Learn and grow. Your professional growth & development is supported here. You are encouraged to take initiative and shape your career through coaching, in-house learning, technical courses, and more.Work with Inter-Disciplinary Teams. Amazing things happen when you mix creativity, curiosity, teamwork, and a strong desire to collaborate and innovate. You will be part of diverse, inter-disciplinary teams to deliver important projects for our clients and their communities.Flexible Hours & Work Environment. You have a life outside of work. We offer flexibility in your work schedule and work environment to help you do your best work and meet your commitments.Saving for the Future. To help you achieve your long-term retirement goals, we offer a Long-Term Matching Program that matches your contributions to an RRSP or TFSA.Support through Transitions. You will be supported through life’s moments and transitions, big or small, including generous top-up for parental leave. Create Lasting Community Impact. 98% of Urban Systems employees believe that the work we do is important. Join a team of like-minded leaders and work together to bring impactful community projects to life! How to ApplyIf this describes your background, skills and attributes, please visit our website for more information and submit your resume and cover letter. If it doesn’t describe you exactly, but you feel you are well suited to this opportunity, we encourage you to apply.Urban Systems is an equal opportunity employer. We strive to create an inclusive culture for all employees. Our clients come from all walks of life, and so do you. We believe that diversity and unity amongst our teams leads to building vibrant communities. Deadline for applications: Tuesday, April 9th at 9:00 am PST
Property Administrator
Colliers International, Vancouver, Any
Make your next move an expert one. At Colliers it's not our success that sets us apart, it's how we achieve it. Our people are passionate, take ownership and always do what's right for our clients, people and communities. Why Colliers? Our enterprising environment needs your expertise to facilitate Colliers' continued growth as an industry leader. Our nimble, decentralized culture can provide you with a wealth of opportunities to learn about our business and quickly gain experience to accelerate your career.This position is a Property Administrator role in Vancouver offices. About youStrong client relationships are meaningful to you. You enjoy playing a central role in customer care by bringing outstanding interpersonal skills, attention to detail, and a positive demeanor to everything you do.As a Property Administrator, you will be involved in all aspects of assisting the Property Manager. Your outstanding communication and organizational skills mean that you are able to respond to tenant inquiries, you exude integrity and your customer service skills are second to none. You also assist the property manager with regular reporting, budgets, tenant correspondence and planning of events. In This RoleYou develop and maintain positive relationships with property owners, tenants, vendors and contractors.You respond in a timely manner to tenants' needs to meet lease obligations.You support the property manager by preparing regular ownership reports with accuracy and timely.You effectively lead all administrative tasks, including work orders, service requests, rent and expense payments, property maintenance and vendor compliance requirements.What You'll BringMinimum of 2 years' experience in a similar role within commercial real estate.Strong decision-making capabilities to provide high-level service to tenants needs.Excellent customer service skills, proactive, results-oriented, and resourceful.Ability to meet deadlines without compromising accuracy, excellent product quality and attention to detail.Bonus skills and experienceFamiliarity with real estate software such as Yardi, MRI, etc.Experience with contracts and leasing agreements.Approximate Salary Range for Role: $39,576.00 to $65,000.00 Our salary ranges are determined by role, level, and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all Canada locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. #LI-KR1#Li-OnsiteMake your next move an expert one and join us as we lead the industry into the future. Direct applicants only please, no agencies. Colliers is an equal opportunity employer and values diversity in its workforce. Colliers encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process. If you require a disability-related accommodation in order to participate in the recruitment process, please contact the recruitment team by email at [email protected]: . Date posted: 03/19/2024 08:12 AM
Commercial Support Associate - Commercial Banking
BMO, Vancouver, BC
Application Deadline: 04/02/2024Address:595 Burrard StreetProvides exceptional, daily operational service support to grow the Bank's market share and maximize profitability of client relationships. Ensures client problem resolution is prompt and effective, and that enhancement opportunities are identified and closed or referred during client service interactions. Typically meets client service needs through a pooled call center environment or a dedicated one-on-one relationship with sensitive, complex and/or top tiered clients.Demonstrates an in-depth understanding of product and service, by providing needed information or directing clients to the appropriate source.Coordinates and executes specific activities for the implementation of strategic initiatives; includes tracking metrics and milestones.Gathers and formats data into regular and ad-hoc reports, and dashboards.Explores and identifies enhancements and cross-sell opportunities and bringing these opportunities to the appropriate line of business contact.Actively listens to clients' concerns and diagnoses clients' service needs.Facilitates timely client problem-resolution, engages cross-functional representatives or groups as appropriate.Responds to client concerns in a professional manner to convey ownership, competence, respect for the client relationship.Accurately documents client requests using the group's tracking systems.Facilitates action to close gaps between client expectations and client experiences in the performance of the Bank and its products.Applies consistent and timely follow ups to demonstrate a commitment to customer satisfaction and high standards of responsiveness.Serves as an advocate for individual clients and escalating issues as necessary to facilitate the timely resolution of service problems.Supports the development of tailored messaging, which may include writing, editing and distributing communications.Tracks collection of client service feesCollaborates with internal and external stakeholders in order to deliver on business objectives.Executes work to deliver timely, accurate, and efficient service.Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.Analyzes issues and determines next steps.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.If a Credit Qualifiable job, Credit Qualifications and associated credit knowledge and skills according to the established qualification standards.Specialized knowledge.Verbal & written communication skills - Good.Organization skills - Good.Collaboration & team skills - Good.Analytical and problem solving skills - Good.Grade:4Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Insurance Customer Service Broker - RIBO Required - Commercial Lines
Hiring Help, Waterloo, ON
Our client is currently looking for a Customer Service Broker in Commercial Lines Insurance.You must have a minimum of 3 years CL insurance experience, and have the ability to prioritize, manage projects, and multi-task. The insurance world is an ever-changing environment; therefore, we require someone to be adaptable to ever changing situations. We are looking for an individual with a friendly and outgoing disposition, but one that can navigate according to situations as they occur.   Responsibilities:Provide exceptional customer service by following all procedures and protocolsReview policy renewals for accuracy and proper rating/coverageAssess commercial insurance needs through policy reviewsOrder reports to confirm driving records which include Autoplus and MVR reportsEstimate and prepare fully completed applications for commercial auto insuranceMake fundamental recommendations for existing clientsCompleting and sending submissions to various insurance companiesFollow up with various insurance providers on new submissionsComplete policy changes on various insurance company portals, while conversing with the clients on the phone / in officeCommunicate with insurance companies regarding underwriting requirementsComplete renewal letters with recommendations when requiredComplete new market search if required for remarketingTake claims from clients and report to insurance companies and follow guidelines for client follow-upFollow up with clients regarding registered letter cancellations and returned paymentsUpsell and cross sell where appropriate  Requirements:MUST have a  RIBO license in good standing 3 years of experience in a brokerage as a CL CSRStrong ability to work in a fast-paced environmentEffective communicator, with the innate ability to work through situations with clients / co-workers Please forward your resume in confidence today. Only those candidates selected for an interview will be contacted
Sales Administrator - OpenRoad Toyota Peace Arch
OpenRoad Auto Group, Surrey, BC
UNLIMITED POSSIBILITIES AHEAD.Position:Sales AdministratorStatus:Full-TimeDealership: Surrey HondaDepartment:SalesWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and external, training & development opportunities for skill development and growth Be part of a collaborative, friendly and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive extended health and dental plan tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Responsible for inventory, including monthly orders, and locating vehicles from other dealers. Stocking in all new units in a timely and efficient manner. Working alongside the Finance & Insurance Office to ensure vehicles get to the appropriate person for the remaining procedures. Tracking and checking all added costs for new and used vehicle deals such as costs of accessories. Confirm all added costs are put into each vehicle sale to ensure the commission is calculated without error. Responsible for dealership demos and D Plates- registration, insurance, and updates. Assist the bank with quarterly inventory count and updating of demo changes. Supporting the sales team by assisting the Product Advisors in updating their incoming sold units, and advising them on the time frame and possibility of locating a vehicle. Follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Good interpersonal skills; ability to communicate with others and to assimilate and understand information while maintaining a great deal of professionalism. The ability to work effectively with all levels of the organization. Strong computer skills (internet & MS Office), with the ability to maintain records using a computerized system. Ability to make sound decisions in a manner consistent with the essential job functions. Previous Reynolds & Reynolds experience A valid British Columbia Driver's License with a good driving record. Administrative / Receptionist experience required. Internal Candidates MUST apply by filling out the Internal Endorsement Form on SharePoint. Failure to complete the form will cause a delay in your application.We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!We thank all those that have applied. Only those considered for the position will be contacted.
Associate - Essbase Administrator, Bangalore
JPMorgan Chase, Bengaluru, Any, India
You are a strategic thinker passionate about driving solutions in Essbase . You have found the right team.We are looking for a self-motivated and driven individual with knowledge of Essbase, SQL, Unix shell scripting, MAXL.Job Responsibilities: Maintenance of existing ASO and BSO cubes Automate data load processes through unix shell scripting and MDX/Maxl Work with stakeholders directly on requirement gathering for development and enhancements Drive end to end development for your cubes Troubleshoot data issues while working in partnership with upstream teams Proactively address user queries (functional and technical)Required qualifications, capabilities and skills : Bachelors/Masters degree in Computer Science 8+ years of post-qualification experience on Essbase Good conceptual knowledge of Essbase, preferable experience in 21c or version 11 Knowledge and experience working on both ASO and BSO cubes, calc scripts, mdx scripts, maxl, Essbase security, basic PL/SQL knowledge, unix shell scripting Strong analytical and problem solving skills Highly motivated self-starter, keen attention to detail, and work well under pressure and tight deadlines Should be flexible to work in US shift (2pm - 11pm IST) Preferred qualifications, capabilities and skills: Computer Science background with Essbase knowledge Experience on both ASO and BSO Essbase cubes Experience on Unix Shell ScriptingAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Salary: . Date posted: 03/21/2024 10:31 PM
Security Team Lead Full Time Headwaters
Paladin Security, Orangeville, ON
Overview Paladin Security: Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you! Job Skills / RequirementsPosition: Security Team Lead Site: HeadwatersCity: Orangeville, ONStatus: Full-TimeHours: Monday to Friday (0700-1500hrs)Pay Rate: $28.27/hr Are you interested in starting a career in a fast paced and growing industry? As a provider of security services to clients with complex security needs, Paladin Security Group is offering an exciting career opportunity for you to give back to your community, while developing skills for future careers. Our training programs are also a leader in the security industry, and they will help prepare you for advancements, as well as build your resume for a potential career in law enforcement.Job Description: In this key role, you will oversee a state-of-the-art healthcare Control Centre. Your role will be to monitor numerous systems including fire and life safety, access control and CCTV. You will assist in tracking and deployment of security staff and handle a variety of dispatch duties including incident call taking. Will report directly into the Dispatch Team Lead.Essential Job Functions:•Provides leadership, direction, and ongoing coaching and training.•Ensures all standing orders and scheduled daily activities are carried out as required for each shift.•Ensures site staff adhere to all Paladin Security and hospital security policies and procedures.•Plans and implements shift work schedules.•Ensures all Security Guards have received the mandatory training.•Motivates staff and issues commendations.•Disciplines staff when necessary and ensures proper documentation is passed onto head office.•Attendance Management•Performs security audits.•Documents and investigates security incidents and complaints.•Communicates any concerns/issues with Client Service ManagerRequirements:•At least one year security experience in a team lead role preferred•Post-Secondary education in a law enforcement/security program from a recognized college preferred•Working knowledge of the Trespass to Property Act and Mental Health Act•Superior written and verbal communication skills•Demonstrated punctuality and reliability, tact, and diplomacy.•International Association of Healthcare Security Services (IAHSS) certificate would be an asset•Valid Ontario Security License•Immunization Record including MMR. Varicella, and 2 TB tests•First Aid & CPR Level C•Vaccination StatusHighlights:•Extensive Paid Industry Training•Employer Paid Benefits•Opportunities for Growth & AdvancementAdditional Information / BenefitsPaladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs. We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.This job reports to the Client Service Manager This is a Full-Time position 1st Shift, 2nd Shift, 3rd Shift. Number of Openings for this position: 1
Expert(e) en soutien technique -Windows /Technical Support Expert - Windows
Microsoft Canada, Toronto, ON
English Text To Follow Avec plus de 18 000 employés dans le monde, l'organisation Microsoft Customer Experience & Success (CE&S) est responsable de la stratégie, de la conception et de la mise en œuvre de l'expérience client de bout en bout de Microsoft. Venez rejoindre CE&S et nous aider à construire un avenir où les clients viennent à nous non seulement parce que nous fournissons des produits et services de pointe, mais aussi parce que nous fournissons une expérience client différenciée et connectée.   Au sein de CE&S, l'organisation de service et de support à la clientèle (CSS) renforce la confiance de chaque personne et organisation en offrant une expérience de support transparente. En CSS, nous aidons les clients et les partenaires à résoudre leurs problèmes rapidement, à prévenir les problèmes futurs et  démontrer de nouvelles façons de tirer le meilleur parti de leur investissement Microsoft.  Applications & Infrastructure - le groupe le plus important et qui est en mode de croissance la plus rapide en CSS - fournit aux clients commerciaux de Microsoft une expertise technique opportune pour relever leurs défis critiques et les aider à faire progresser des solutions mondiales, inter-infonuagique qui permettent à leurs employés d'avancer et autonomisent le monde.  Dans l'équipe Service à la clientèle et support (CSS), nous recherchons des personnes passionnées par le succès client. En tant qu'expert(e) en support technique - Windows vous posséderez, dépannerez et résoudrez les problèmes techniques des clients. Cette opportunité vous permettra d'accélérer votre croissance de carrière en perfectionnant vos compétences en résolution de problèmes, en collaboration et en recherche, et en développant vos compétences techniques.  Ce rôle est flexible en ce que vous pouvez travailler jusqu'à 100% à partir de la maison.  La mission de Microsoft est de donner à chaque personne et à chaque organisation de la planète les moyens d'atteindre plus. En tant qu'employés, nous nous réunissons avec un état d'esprit de croissance, innovons pour responsabiliser les autres et collaborons pour atteindre nos objectifs communs. Chaque jour, nous nous appuyons sur nos valeurs de respect, d'intégrité et de responsabilité pour créer une culture d'inclusion où tout le monde peut s'épanouir au travail et au-delà. With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we help customers and partners resolve their issues quickly, prevent future problems from occurring, and demonstrate new ways to achieve more from their Microsoft investment.Applications & Infrastructure - the largest and fastest growing group in CSS - provides Microsoft’s commercial customers with timely technical expertise to address their business-critical challenges and partners with them to advance global, cross-cloud solutions that enable their people and empower the world.In the Customer Service & Support (CSS) team we are looking for someone with a passion for delivering customer success. As a Technical Support Expert - Windows you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth by honing your problem-solving, collaboration and research skills, and developing your technical proficiency.This role is flexible in that you can work up to 100% from home.Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.  Individual Contributor
Billing Administrator
Canfor, Vancouver, BC
Posting ID: 26857 Position Type: Temporary City: Vancouver, BC, Canada Location: Vancouver H/O - Canfor/CWPM_1000 You have a keen eye for detail, demonstrating a remarkable ability to meticulously ensure the accuracy and precision of every document. You deeply understand the importance of teamwork and flourish in collaborative environments. Flexible and motivated, you adeptly handle fluctuating workloads and are consistent in meeting tight deadlines. You have excellent communication ability, allowing you to 'invoice' your ideas, thoughts, and information clearly and effectively. As the Billing Administrator, your main responsibilities will encompass the management of export document requirements for both domestic and international shipments. You will handle full-cycle billing for sales originating from Vendor Managed Inventory (VMI), and address invoice adjustments resulting from discrepancies and claims. As a crucial member of the Global Finance Shared Services department, you will join a dynamic team that places a strong emphasis on enhancing the efficiency of billing processes through continuous process improvement initiatives. Responsibilities are based on qualifications, with experienced candidates handling VMI tasks and invoice adjustments, while others focus on Export Documentation for shipments. This role is for a 9-month temporary contract position. The life of the Billing Administrator includes: Invoice Adjustments, Vendor Manage Inventory Sales, Receiving and Reconciliation. Assist with Offshore Documentation Manage communications with various functional groups to ensure adherence to company policies and procedures in processing export transaction Improve systems and procedures and initiate corrective actions For this role come equipped with: A minimum of two years of commercial trade experience Experience working with ERP systems Strong attention to detail Proficient with MS Excel and other MS Office applications Ideally, you have a diploma in International Trade, Transportation, and Logistics as well as working knowledge of international trade, freight forwarding, and letter of credit. If you are highly organized, detail-oriented, and looking to gain experience in billing while having the opportunity to grow within Canfor, click that "apply" button today! The salary range for this position is: $60,000.00-$75,000.00 Please Note: The range provided is for base salary only. In addition to base salary, Canfor proudly offers its employees a comprehensive and competitive total rewards package. It features programs such as performance-based incentive plans, recognition programs, benefits, paid leaves, pension plans with base and matching contributions, savings options and robust health & well-being initiatives. We also continually invest in the development of our talent to help them thrive professionally and personally. Above all, we are proud to offer our employees a value proposition that promotes diversity, equity and inclusion and fosters an environment where talent and performance is recognized and rewarded. Don't check off every single bullet point? At Canfor, we prioritize the right fit for our organization over a strict checklist of criteria. We encourage applications from individuals whose backgrounds may not perfectly align. Our people-focused approach prioritizes safety, embraces diversity, valuing everyone's unique qualities. We believe that inclusion and diversity are crucial for our productivity, creativity, innovation, and competitive edge. Our recruitment process is fair and equitable, based on qualifications and experience. We appreciate all candidates' interest but will contact only those selected for interviews. Our hiring for various positions is ongoing and includes different screening processes such as behavioral assessments, references, and criminal record checks, depending on the role and location. Job Segment: Business Process, Temporary, Claims, Equity, ERP, Management, Contract, Technology, Finance, Insurance
Team Lead-Line Haul
Amazon, Salem, Tennessee, India
DESCRIPTIONAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Amazon is seeking Team Lead for its transportation operations. In this role you will working closely with fulfillment centers (FCs) and sort centers (SCs), last mile (LMs) logistic partners and other stakeholders for smooth management of line haul operations across Amazon's middle mile network. The Team lead will be the first POC for any operational escalation and will engage with the right stakeholders to resolve the issue & prevent recurrence. Apart from handling people PA, the Team lead will also drive deployment of solutions coming out from various improvement initiatives viz. VRID hygiene, Accruals improvement, In-transit loss reduction, Developing safety culture for Drivers, Truck Utilization improvement, New projects (Totes, PFS) etc. at zonal level. In BAU, he/she will be rostered in shifts for keeping a tab on operations & work on improvement projects. Essential Functions • Carrier manager for coordination with NOC & carriers • GB development initiatives • Driving improvement KATA Opportunities: o Truck utilization o Carrier arrival performance at destination o Accident Prepare bridge for WBR • BAU Ad-hoc Planning & analysis • Coordinate with SLP & carrier to reduce in-transit losses • Engage with Safety to improve yard & road safety • Drive R4D training & adoption with Manage and raise MR PO process • Resolution of invoice queries (both Vendor/Amazon) • PO Fund additions for on-time payments • Maintain distance annexure & route codes • Accruals Preparation • Drive R4C adoption to improve carrier experience o Pre-registration compliance o LTR coding o Load board o Self-invoicing o Driver assignment for R4D • Align vehicle fleet plan with stakeholders (FC, SC, LM, SF) • Input preparation for Automated Planning (such as MRO) o Distance & Transit time inputs for all OD pairs o Prepare manual vehicle plan as an input o Run tool to optimize routes o Analyze tool output for execution feasibility o Re-configure vehicle run plan o Work with NDC for necessary truck filter changes • Lane level cube analysis to improve planning accuracy • Prime Now & WHT Management o Fleet planning based on forecast o Accruals preparation o Launch of new arc movements • Data analysis & Execution of New Projects - SFC, Totes, etc. • New SC, FC, Station Launches o Pilot run & feasibility check o Prepare vehicle fleet plan o Carrier allocation • ART Event execution o GB training and ramp up before peak o Re-routing of vehicles to increase vehicle turns o In-transit break-down recovery/rescue planning o Mechanic arrangement at Origins o Vendor Control Tower ManningWe are open to hiring candidates to work out of one of the following locations:Salem, TN, INDBASIC QUALIFICATIONS- Bachelor's degree- Speak, write, and read fluently in English- Experience with Microsoft Office products and applicationsPREFERRED QUALIFICATIONS- Knowledge of city topography and road networkSalary: . Date posted: 03/27/2024 08:56 AM
Expert(e) en support technique -Windows / Technical Support Expert - Windows
Microsoft Canada, Toronto, ON
English Text To Follow Avec plus de 18 000 employés dans le monde, l'organisation Microsoft Customer Experience & Success (CE&S) est responsable de la stratégie, de la conception et de la mise en œuvre de l'expérience client de bout en bout de Microsoft. Venez rejoindre CE&S et nous aider à construire un avenir où les clients viennent à nous non seulement parce que nous fournissons des produits et services de pointe, mais aussi parce que nous fournissons une expérience client différenciée et connectée.   Au sein de CE&S, l'organisation de service et de support à la clientèle (CSS) renforce la confiance de chaque personne et organisation en offrant une expérience de support transparente. En CSS, nous aidons les clients et les partenaires à résoudre leurs problèmes rapidement, à prévenir les problèmes futurs et  démontrer de nouvelles façons de tirer le meilleur parti de leur investissement Microsoft.  Applications & Infrastructure - le groupe le plus important et qui est en mode de croissance la plus rapide en CSS - fournit aux clients commerciaux de Microsoft une expertise technique opportune pour relever leurs défis critiques et les aider à faire progresser des solutions mondiales, inter-infonuagique qui permettent à leurs employés d'avancer et autonomisent le monde.  Dans l'équipe Service à la clientèle et support (CSS), nous recherchons des personnes passionnées par le succès client. En tant qu'expert(e) en support technique - Windows vous posséderez, dépannerez et résoudrez les problèmes techniques des clients. Cette opportunité vous permettra d'accélérer votre croissance de carrière en perfectionnant vos compétences en résolution de problèmes, en collaboration et en recherche, et en développant vos compétences techniques.  Ce rôle est flexible en ce que vous pouvez travailler jusqu'à 100% à partir de la maison.  La mission de Microsoft est de donner à chaque personne et à chaque organisation de la planète les moyens d'atteindre plus. En tant qu'employés, nous nous réunissons avec un état d'esprit de croissance, innovons pour responsabiliser les autres et collaborons pour atteindre nos objectifs communs. Chaque jour, nous nous appuyons sur nos valeurs de respect, d'intégrité et de responsabilité pour créer une culture d'inclusion où tout le monde peut s'épanouir au travail et au-delà.  With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we help customers and partners resolve their issues quickly, prevent future problems from occurring, and demonstrate new ways to achieve more from their Microsoft investment. Applications & Infrastructure - the largest and fastest growing group in CSS - provides Microsoft’s commercial customers with timely technical expertise to address their business-critical challenges and partners with them to advance global, cross-cloud solutions that enable their people and empower the world.In the Customer Service & Support (CSS) team we are looking for someone with a passion for delivering customer success. As a Technical Support Expert - Windows you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth by honing your problem-solving, collaboration and research skills, and developing your technical proficiency.This role is flexible in that you can work up to 100% from home.Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Individual Contributor
Technical Support Cybersecurity Engineer
Microsoft Canada, Vancouver, BC
With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we help customers and partners resolve their issues quickly, prevent future problems from occurring, and demonstrate new ways to achieve more from their Microsoft investment. Applications & Infrastructure - the largest and fastest growing group in CSS - provides Microsoft’s commercial customers with timely technical expertise to address their business-critical challenges and partners with them to advance global, cross-cloud solutions that enable their people and empower the world.In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Cybersecurity Engineer you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth by honing your problem-solving, collaboration and research skills, and developing your technical proficiency.Cloud Focus: These customers and products are our future even if they cannibalize our presentCloud Speed: Cloud products change much faster than on-premises products, so readiness requires a new mentalityCloud Ownership: We own the switches, the drives, the servers, and the service code – we should be able to fix anything that happensOne Microsoft: Support boundaries are (almost) obsolete in the cloud, so let’s not use them to negatively impact the Cloud ExperienceCloud Evangelism: The Cloud is new and can seem scary, so we need to encourage customer and engineers to adopt itThis role is flexible in that you can work up to 100% from home within the Vancouver area. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.   Individual Contributor
Toronto Pearson Airport - Commercial Vehicle Administrator - Full Time- Temporary
Paladin Security, Mississauga, ON
Overview Paladin Security: Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you! Job Skills / RequirementsPosition: Commercial Vehicle AdministratorSite: GTAA - Toronto Pearson International Airport City: Mississauga, ON Status: Full Time- TemporaryHours: Monday- Friday (0800-1600hrs)Pay Rate: $19.11/hr.Site Description: Toronto Pearson International Airport is the fourth-largest entry point in North America. It is Canada's largest and busiest airports with approximately 456,000 flights and 44 million passengers travelling annually. Toronto Pearson is a hub for the movement of people and goods across the country, continent and globally. Toronto Pearson continues to grow with the increasing number of passengers annually by partnering with new airlines and connecting passengers to different regions of the world. Toronto Pearson is home to some world class shops, restaurants and handy services to cater to everyone's needs. The GTAA is the operator and manager of Toronto Pearson International Airport with a 15-member Board of Directors comprised of professionals from the world of aviation and business sectors as well as local citizens.Job Description: This position is to report directly to the Representative of the GTAA on a day-to-day basis.• Process permit and license applications including preparing and reviewing documents;• Administers the taxicab and limousine driver testing program including marking test paper;• Facilitates the process of collecting, tracking and reconciliation of all fee payments regarding the commercial vehicle administration;• Assist with preparation of legal documents for the transfer of the taxi and limousine permits;• Maintain all electronic files related to Permit Holders, drivers and vehicle information located in the CVTA System• Process and print the drivers ID cards• Prepare and maintains correspondence and other records to complaints, investigations and disciplinary actions;• Assist in the inspection of new and existing taxis, limos and peak period vehicles and ensure each vehicle is in accordance with the Conditions of Permit;• Administer and maintain the Enforcement Program to ensure all vendors are in compliance with Terms and Conditions of their agreement (i.e. issuance of plates, transponders etc.);• Liaison with IEO and MPO when required; and• Responds to and provides assistance to Drivers as and when required;• Weekly, monthly inspections of the CVHA & PARD buildings and submit report to GTAA representatives with findings; and• Proficient in computer skills and Microsoft office????( word smith).In addition of the above mentioned duties, the CVA, through Inspector and MPO, is also responsible for the following• Inspections of commercial vehicles• Placing decals / OBII devices on commercial vehicle• Troubleshoot tablet / hardware issues• Assist drivers as when required• Ensure that the commercial vehicles are inspected randomly as well as periodically• Other related duties as required.Prerequisites: At the time of the interview, applicants must be able to produce proof of completion of the following:•A Valid Ontario Security Guard License•Minimum of 1-year customer service experience preferably in an Airport environment or similar enforcement/ customer service role.•Ability to effectively communicate in English (both oral and written form). •No more than 2 minor convictions, no major convictions, and no more than 6 demerits in the last three years.•Grade 12 High School Diploma or acceptable equivalent. Additional Information / BenefitsPaladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid HolidaysThis job reports to the Client Service Manager This is a Temporary / Seasonal position 1st Shift. Number of Openings for this position: 1