Overview of salaries statistics of the profession "Manager in "

Position Summary: Highly focused on sales generation of merchandise/services within the Service Centre and Copy Centre while demonstrating a high degree of customer awareness and ensuring exceptional customer satisfaction with an accurate, expedient return/exchange/purchase process. Responsible for knowing and understanding the operations of the Copy Centre. Demonstrates a high degree of customer awareness while accurately and expediently processing customers at the checkout. Responsible for processing all general purchases with a focus on generating add-on sales. Primary Responsibilities: • Ensures exceptional customer satisfaction with accuracy and professionalism while processing purchases and customer orders. • Takes opportunities for add-on sales to customer. • Assists in the resolution of customer complaints, returns and exchanges. • Responds to and directs where necessary, customer inquiries related to copy and technology services. • Answers telephones and qualifies and directs customers as required. • Responsible to take and make copy orders accurately. • Follows all correct cash register operations, as well as maintaining SKU integrity when entering services into the register. • Maintains loss prevention and privacy standards by completing appropriate paperwork when presented with refunds or exchanges for data products. • Accepts proper forms of prescribed tender. • Properly secures company funds and physical inventory at all cash stations. • Ensures accuracy of customer orders by spot checking throughout processing. • Completes and balances all daily cash register paperwork and obtains verification. • Follows proper customer order procedures including special and pre-paid orders, ensuring order forms are completed and priced correctly. • Stocks and maintains front-end racks/shelves and merchandise areas as assigned. • Monitors stock levels of front end paper, supplies, register rolls, shopping bags, etc. • Accountable for signing in/out and logging in/out of own till when required. • Has a complete understanding of all company policies and procedures relevant to this position, as outlined in the training checklist. • Maintains general cleanliness of all workstations, lunchroom and washrooms as assigned, according to company standards. • Identifies and communicates suggestions for improvements in all areas of business. • Checks all sources of communication for information (white boards, bulletin boards, portal, etc). • Associate is expected to maintain a safe working environment and follow all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. Basic: • Ability to resolve customer concerns in a diplomatic manner. • Ability to engage customers in a friendly and professional manner. • Capacity to communicate with customers effectively using a variety of mediums. • Ability to plan, organize and prioritize efficiently while working in both the Service Desk and Copy Centre areas to effectively serve our customers. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. Preferred: Experience: • Three months to one year of previously related experience is preferred. Education: • Working towards or successful completion of high school is preferred. Additional Information: • Conditions of the work environment are such that minor stress or physical discomfort may occur. • You are required to stand in a stationary position for periods of time generally not exceeding two consecutive hours. This would occur while working a cash register. • You will be exposed to moderately disagreeable levels of noise generated by the copy equipment. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

Position Summary: The Copy & Print Centre (CPC) Representative offers knowledge to support copy and print clients, applies intermediate technical proficiency and understands the goals for each shift. Follows CPC processes and procedures and maintains operational integrity of CPC. Routes sales and production through appropriate channels and understands the unique needs of Business and Consumer clients. Has knowledge of solutions that meet the client's needs and recommends products and services that support these needs. Maintains established client relationships by providing outstanding customer care. Primary Responsibilities: • Urgently responds to customers in queue. • Provides accurate information to clients about CPC products and services, production capabilities, and order turnaround. • Executes production tasks such as processing customer orders in an efficient, accurate manner and paying close attention to detail and instructions, and managing the project while following proper production procedures (set up, quality control, and finishing). • Executes non-production tasks. This could include CPC online dashboard maintenance, CPC appearance standards, and maintaining supplies. • Promotes the right production and sales channels that best support client needs. • Assesses who the customer is and applies the right service principles. • Refers high potential clients and more complex orders to appropriate CPC Associate • Assesses the client's requirements and make recommendations that add value to the client's project. • Asks the client if there's an upcoming project we can help them with. • Follows all correct cash register operations, and properly secures company funds and physical inventory at cash stations. • Has a complete understanding of all company policies and procedures related to their position, as outlined in the training checklist. • Identifies and communicates suggestions for improvements in the CPC. • Checks all sources of communication for information (white boards, bulletin boards, portals etc.). • Maintains general cleanliness of CPC workstations, according to company standards. • Associate is expected to maintain a safe working environment and follow all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal bags (parcels, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. Basic: • Demonstrated selling ability. • Good technical proficiency with computers and Microsoft software applications would be an asset. • Comfort and knowledge working with print and finishing equipment would be an asset. • Ability to resolve clients concerns in a diplomatic manner. • Ability to engage clients in a friendly and professional manner. • Capacity to communicate with clients effectively using a variety of mediums. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. Preferred: Experience: • 1-2 Years of Retail customer service is preferred. • Prior experience in a retail/commercial printing environment an asset Education: • Working towards or successful completion of high school is preferred. Additional Information: • Conditions of the work environment are such that minor stress or physical discomfort may occur. • You are required to stand in a stationary position for periods of time. This would occur while working on various orders. • You will be exposed to moderately disagreeable levels of noise generated by the copiers and the ringing of the telephone and internal paging system. • A moderate amount of physical effort is required while stocking paper and copy supplies, you are capable of choosing when to stop and relax. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

Youtube Video A career as a Banking Advisor at National Bank is a varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and colleagues. You’ll adopt a friendly approach and use your analytical skills in order to offer a people-centric experience for branch clients. This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your responsibilities, particularly by performing mutual fund transactions. Your job Listen to clients’ needs and resolve complex situations. Give advice and offer appropriate solutions for Personal and Small Business clients to meet their transaction, investment, personal financing, made-to-measure insurance and estate planning needs. Support your clients through the mortgage renewal or renegotiation process. Ensure client satisfaction and engagement. Refer your clients to your specialist colleagues for their specific needs. Ensure adherence to compliance and risk management rules. Your team The branch is open one evening a week and Saturdays. A number of work schedules are possible and will vary depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and other areas. Our team values passionate people and bold ideas. We work together to ensure our clients reach their goals and colleagues do what they love. We rely on our colleagues to share knowledge and help each other. After gaining the necessary experience in your role as a Banking Advisor, many options will be available to you. For example, you could advance in the same role, get promoted or move to another region or branch. We offer many career opportunities and encourage internal mobility. Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to support your ongoing learning. You’ll also have access to colleagues with a wide range of expertise, experience and backgrounds to enrich all aspects of your development. Prerequisites Hold a college diploma (DEC) or equivalent Hold a mutual fund representative (MFR) licence - If not, you must obtain this licence within three months of hiring with a full refund once you have successfully obtained it Advisory service experience, inclusive attitude and openness to diversity   Your benefitsIn addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.Health and wellness program, including many optionsFlexible group insuranceGenerous pension planEmployee Share Ownership PlanEmployee and Family Assistance ProgramPreferential banking servicesOpportunities to get involved in community initiativesTelemedicine serviceVirtual sleep clinicThese are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.We're putting people firstWe're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?Come live your ambitions with us!

Merchandising Service Manager Language English Français (CA) Apply Now By joining the RONA family, you’ll enjoy many benefits, such as: An inclusive and safe working environment Promotion of work-life balance Exclusive employee discounts Benefits: insurance (certain conditions apply), annual salary review, etc. Opportunities for advancement within the company An employer that’s involved in the community Teamwork and ongoing training A comprehensive training program for all new hires A student incentive program And much more! At RONA, over 22,000 employees let their passion blossom every day. Our teams from the RONA+, RONA, Réno-Dépôt, and Dick’s Lumber banners across Canada are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. So if you’re looking to do what you love, we could be a perfect match.Our expectations :The Merchandising Service Manager (MSM) is primarily responsible for overseeing store execution of all merchandising, project, and merchandising servicing activities and to ensure a clean, safe, accessible, and appealing shopping experience for customers.The Merchandising Service Manager works closely with deployment, field, and store leaders to confirm project priorities, scheduling, and needs (e.g., materials, supplies, time) while also providing ongoing project execution updates and feedback. This includes supervising the work of and assigning Merchandising Service team members to projects and project teams, monitoring resources, and reallocating work when needed. The MSM reviews and completes tasks assigned in RONA systems, completes special projects, conducts surveys.The Merchandising Service Manager ensures store merchandise is stocked, fronted, and priced according to planograms, reset instructions, and store-specific merchandising standards (e.g., stock, displays, promotion space). In addition, the MSM assesses performance of store Merchandising service, resets, merchandise service, and customer experience projects. The MSM will also be responsible for understanding the individual service needs for the stores in their assigned area and ensuring the execution of those identified needs, including deciding when to make exceptions to a project plan, based on individual store needs and layout.The Merchandising Service Manager oversees the performance of Merchandising Service team members, including hiring and training new team members, monitoring individual and team performance, analyzing performance metrics, and providing corrective action and developmental feedback opportunities. The Merchandising Service Manager is responsible for providing excellent customer service by greeting customers, fulfilling customer requests, identifying customer needs, and handling customer concerns. The MSM is required to maintain a safe and secure work environment by conducting daily safety reviews, noting hazards, keeping store areas clean and organized, and monitoring for potential theft or security risks.Your role : Resets and merchandise servicing (Resets and bay servicing) Provides direction to Merchandising Service Associates (MSA) regarding project priorities, scheduling, expectations, and needs (e.g., materials, supplies, time) Confirms that all resets and bay integrity efforts are completed, in working order, and according to RONA specifications, planograms, and merchandising and safety standards Oversees that proof of reset completion is properly documented Leads associates in pre- and post-walks to confirm project details and expectations Confirms completion of all WIRE tasks Leads efforts of buyback items and ensures they are pulled, prepped, and ready for shipping Oversees that merchandise, including top stock, is stocked, fronted, fully packed down, and priced in assigned area according to planogram Oversees efforts to move beams and grids, rotate stock, build products, and display products and product support materials as appropriate per reset and/or project instructions and processes Oversees the proper processing of damaged products Confirms that both daily routine and department specific service tasks are completed Confirms that all signage, reorder stickers, pricing, and product information is accurate Works with Receiving departments to ensure each assigned store has a staging process for reset product and product support materials Summarizes and communicates project information, updates, and feedback on project execution with store team, field leaders, and corporate teams Communicates logistical issues to the Field Merchandising and Service Manager and identifies opportunities to improve efficiency across the district Identifies and solves merchandising and/or planogram issues in assigned stores, leveraging knowledge and understanding of the overall Merchandising service and servicing strategy; communicates opportunities for improvement to the Field Merchandising and Service Manager to be shared across the district, region, and enterprise, as appropriate Utilizes available tools and metrics to help ensure in-store service needs are met Coordinates with Field Merchandising and Service Manager to ensure all supporting materials are available to complete the project prior to project execution date Customer service Greets and acknowledges all customers in a friendly, professional manner and provides quick, responsive customer service Notifies Manager/Manager on Duty (MOD) of customer complaints, dissatisfaction, and policy violations Store safety and cleanliness Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection Promotes adherence to good housekeeping standards and ensures programs, such as Zone Recovery, are executed daily to guarantee that the store (including work areas) is clean and organized at all times Confirms compliance with all safety procedures and takes ownership of any safety hazards Advocates Loss Prevention safety requirements including top stock safety, reinstalling safety cables, use of a tether line on power equipment, spotters, and use of safety devices Ensures execution accountability is aligned with corporate direction and store and district needs Ensures completion of all job aids and adherence to policies Team leadership Administers the onboarding, training, and career development of Merchandise Service Associates, including Asset Protection training, ongoing positional training, and on-the-job coaching and mentoring during major resets to promote safety, accountability, and efficiency Responsible for evaluating MSA execution, and ensuring the productivity standards are respected Creates tailored developments plans for MSAs by analyzing metric and individual strengths, weaknesses, and needs Administers performance management for MSAs including handling disciplinary actions in coordination with Human Resources Conducts MSA candidate interviews with Field Merchandising and Service Manager Manages project and travel expenses Manages weekly payroll Ensures Merchandising Service Associates are kept on their assigned tasks within each store. Identifies and resolves project and/or store-level issues using available resources The qualifications we are looking for : High School Diploma or equivalent Two (2) years of customer service or retail experience in a fast-paced retail environment OR one (1) year of experience in a store from the RONA network One (1) year of management experience as a team lead or leading others in a formal or informal capacity One (1) year of merchandising experience including reading planogram, setting up and tearing down displays Project management experience Ability to work overnight and weekends as required Experience operating power equipment such as lifts, order pickers, and similar equipment (preferred) Working knowledge of basic tools needed for the job, such as hand tools, drills, and saws (preferred) RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status. Apply Now

Replenisher, Store Language English Français (CA) Apply Now By joining the RONA family, you’ll enjoy many benefits, such as: An inclusive and safe working environment Promotion of work-life balance Exclusive employee discounts Benefits: insurance (certain conditions apply), annual salary review, etc. Opportunities for advancement within the company An employer that’s involved in the community Teamwork and ongoing training A comprehensive training program for all new hires A student incentive program And much more! At RONA, over 22,000 employees let their passion blossom every day. Our teams from the RONA+, RONA, Réno-Dépôt, and Dick’s Lumber banners across Canada are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. So if you’re looking to do what you love, we could be a perfect match.Our expectations :Ensure an optimal inventory for the centrally-stocked big box stores.Your role : Ensure optimal stock replenishing according to store needs by analysing, correcting and perform work on the E3 software, including preparation and analysis of base parameters; Analyze, review and encode all promotional orders; Carry out and follow-up promotional orders directly with suppliers while making sure that all commercial conditions stated on the purchase order are respected; Ensure product resupply according to each store’s receiving, storing and rotation capacities; Inform customers of supplier delays and inform merchandiser when an intervention is needed; Respect in-stock objectives, inventory budgets and in-store rotation of all products under his responsibility; Evaluate supplier service level and delivery delay for stores and inform merchandiser when an intervention is necessary; Carry out any other relevant task. The qualifications we are looking for : Strong analytical skills and attention to detail Able to balance multiple priorities effectively Effectively work with multiple business partners Comfortably operate computers, spreadsheet software and inventory tracking software Able to anticipate sales trends and prepare accordingly Strong decision making ability Comfortable with mathematics Experience in an ordering or inventory control role is a great asset RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status. Apply Now