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DescriptionFortinet is looking for an Enterprise Web Developer to join a high-performing product engineering team specialized in design and development of enterprise grade security products. They will work closely with project leads, managers and stakeholders to plan, prototype, develop, test and release new product features through an iterative process. The ideal candidate is not only technical, but also energetic and passionate about working for Fortinet and developing our products. This is a great opportunity to learn in an innovative, fast-paced environment while expanding your knowledge in the multidisciplinary field of web development and network security. Job Responsibilities: • Translate high-level business requirements into tactical project definitions across multiple applications. • Scope initiatives accurately and prioritize work items appropriately. • Create system / component prototypes quickly and efficiently. • Design, develop and deploy high availability, high scalability, and secure systems. • Perform unit testing, develop appropriate artifacts/documentation, and facilitate final delivery. • Support production issues, including independently completing root-cause analysis and diagnosis. • Work closely with other developers to triage and eliminate bugs. • Work in an iterative and Agile environment on a cross functional team. • Provide design and development feedback, while working collaboratively in determining the best solution for the user. Job Experience Required: • Significant hands-on experience with web application development. • A solid understanding of modern cloud DevOps strategies, code workflows, CI/CD pipelines, Git. • Expertise in developing, debugging, and performance tuning open-source LAMP applications (e.g., Moodle, WordPress, Drupal), themes and contributed modules. • A good grasp of security principles, network infrastructure and API architectures. • Proficiency with PHP frameworks, such as Phalcon, Laravel etc. • Proficiency with JavaScript / React framework. • Proficiency with RESTful Web Services and relevant tools. • Proficiency with MySQL and PostgreSQL. • Experience scaling applications on popular Cloud-based services, such as AWS EC2. • High levels of self-motivation and stamina. • Focus on delivering results with benefits to the customer. • Strong interpersonal, verbal and written communication skills. • Great team player looking to work with like-minded individuals. Educational Requirement: • Bachelor's degree in computer science, software engineering or related field, or an equivalent combination of training and experience is desirable. • Certifications in networking (NSE/CCIE/CCNP/CCSP), cloud platforms and or other relevant certifications would be highly desirable.

Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. At solutionshop, we partner with customers to help them find the right solutions to be successful, such as services like Design, Print, Tech Support, Digital Marketing, as well as Shipping.We are looking for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you do As the Tech Services Representative, you're a champion of the customer experience on the retail floor and the Tech Services centre. You enable our work, learn, and grow culture for our customers and associates. Passionate about technology, you continuously grow your knowledge by committing to ongoing self-development and share your expertise with your team members. You will be responsible for installing, configuring, upgrading, troubleshooting and repairing computer hardware and operating systems. You help our customers achieve their working & learning goals by sharing your knowledge, experiences, and enthusiasm on the latest tech products, services, and trends. Specifically, you will: •Connect, share and partner with customers to identify solutions that cater to their needs and add value. •Be an expert with our product and services to identify and recommend referral opportunities. Reconnect and follow up with customers to solicit feedback on sales; promote additional products and services that create value. •Arrange service appointments, perform In-Store/In-Home computer upgrades, repairs and setups and follow up with customers. •Facilitate repairs to be done by the Warranty Depot or third-party repair partners, to ensure an optimal customer experience. •Provide training to associates on services knowledge. •Operational excellence and customer experience are important aspects of your role. You will operate cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, fellow associates, and our customers as a key priority. Some of what you need •6 months to 1 year of previously related experience is preferred. •Technical system diagnostic and upgrades/repair experience is preferred. •Working towards or successful completion of high school is preferred. •Demonstrated skills in performing services/upgrades to all types of computers. •Ability to communicate with and engage customers effectively using a variety of mediums. •Proven track record of achieving customer service excellence and sales results •Ownership of / access to transportation •Technology savvy •Curious •Approachable •Passionate •Solutions Finder Some of what you will get •Associate discount •Health and Dental benefits •RRSP/DPSP •Learning & Development programs •And more... Additional Information •A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. •We'll also ask you to work a variety of shifts including evenings and weekends. •Valid drivers' license and a vehicle is an asset in some locations for this role. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

International Fastline Forwarding Inc. is a provider of both domestic and international shipping solutions. We offer a complete range of efficient transportation, logistics, and supply chain management services to meet the changing demands of businesses both internationally and domestically. The company’s core products and services include: International Transportation (Ocean, Air) with Customs Brokerage, Door Delivery, Trucking, Warehousing, Insurance and other logistic services.International Fastline Logistics Team is expanding and we are seeking a Regional Administrative Manager Toronto Office to organize and coordinate administration duties and office procedures. Our Regional Administrative Manager should be able to ensure the smooth running of the Toronto office and help to improve company procedures and day-to-day operation.Reporting directly to company Director in Vancouver, this role will create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, providing information to employees, hiring and firing, and communication between the Toronto office and headquarter in Vancouver, BC.Responsibilities:- Serve as the point person for office duties including: Maintenance, Mailing, Supplies, Equipment, Bills,- Schedule meetings with headquarter in Vancouver, BC;- Organize the office layouts and order stationery and equipment;- Maintain the office condition and arrange necessary repairs;- Partner with HR to update and maintain office policies as necessary;- Organize office operations and procedures;- Coordinate with IT department on all office equipment;- Ensure that all items are invoiced and paid on time;- Manage contract and price negotiation with office vendors, service providers and office lease;- Manage office G & A budget, ensure accurate and timely reporting;- Assist in the onboarding process for new hires;- Address employees queries regarding office management issues;- Manage and liaise with facility management vendors, including cleaning, catering and security services.Qualifications:· Bachelor’s degree in Business Administration or related administrative services field;· Knowledge of Office Administrator responsibilities, systems and procedures;· A minimum of 3 years’ experience in a similar leadership role;· Excellent time management, problem solving, attention to detail and organizational skills;· A creative mind with an ability to suggest improvement;· Strong technology skills including MS Office suite.Please send a current resume and cover letter outlining an overview of how you will leverage your previous expertise to ensure success in this role.The position will be full time (35 hours/week) and permanent with an hourly wage of $46.15/hour.Please submit your resume to apply . ONLY candidates chosen for an interview will be contacted. Please do not contact the company directly. No agencies please.

AECL acknowledges with gratitude that we operate on territories that have, since time immemorial, been the traditional lands of Indigenous peoples in Canada.Is AECL right for you?As a federal Crown corporation, Atomic Energy of Canada Limited (AECL) delivers innovative solutions to address urgent challenges posed by climate change, health care, environmental remediation, and security. To enable nuclear science and technology and manage the Government of Canada's radioactive waste liabilities, AECL has been delivering on this mandate through a Government-owned, Contractor-operated (GoCo) business model, whereby a private-sector organization, Canadian Nuclear Laboratories (CNL), is responsible for managing and operating AECL's sites on its behalf, pursuant to long term agreements. AECL's objectives under the GoCo model include accelerating Environmental Remediation Management, managing the Federal Nuclear Science and Technology Work Plan in support of government priorities and needs, and building a world-class nuclear laboratory that fulfils government priorities and grows commercial revenues, while reducing or containing costs and risks to Canada.What you will do:Reporting to the Manager of Indigenous Relations, you will support AECL with various aspects of Indigenous engagement. In this role, you will have the opportunity to work on a variety of tasks and develop your skills in many areas relating to Indigenous, public and/or community engagement as well as communications. As the Indigenous Relations Coordinator, you communicate and coordinator activities between AECL and Indigenous communities - and document these engagements. You are proactive and participate in the realization of the Indigenous Relations team's objectives while identifying risks and work to implement preventive measures to mitigate them; you will have the opportunity to collaborate with talented people.One additional aspect of this role is working with Canadian Nuclear Laboratories (CNL) colleagues to track commitments and performance and assist in oversight of their performance.What you bring:- University Degree or an acceptable combination of education and experience in Public Affairs, Communications, Public Policy, Political Science, Indigenous Studies, Philosophy, or related field with 1-2 years of experience- Excellent listening skills combined with excellent spoken and written communication skills - Excellent interpersonal skills to work with a broad range of Indigenous nations, communities and organizations, as well as internal and external stakeholders- Indigenous cultural awareness with an excellent ability to adapt plans, strategies, tasks, and approaches based on learnings, engagement, and ongoing relationship-building.- Superior organizational skills: managing and organizing many documents, maintaining records for reporting purposes, and tracking tasks and deliverables- Initiative and judgement: demonstrated ability to take appropriate actions, within sphere of authority, even and especially when explicit direction is not present or clear- Excellent time management skills to deliver on ongoing files and ad hoc requests, often within very limited time constraints- Experience in Indigenous, public and/or community engagement is an asset- Experience in communications or policy roles is an assetWhat we bring:- Comprehensive medical and dental benefits for you and your dependents through the Government of Canada.- Participation in the Public Service Pension Plan (an indexed, defined-benefit pension plan) to help you plan for retirement.- Vacation, personal and floating days to be used in support of your physical and mental wellbeing.- A confidential Employee Assistance Program to help with challenges you or your family may be facing.- A flexible hybrid work model that lets you balance both working from home and nurturing in-person connections by coming into the office or on-site.What you can expect:- This posting is for a full-time temporary position that will be two (2) years in duration. You will be based out of AECL's Ottawa or Chalk River, Ontario office locations.- Please note the selected candidate must successfully meet Government of Canada security clearance requirements.- While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.- Preference may be given to individuals who are bilingual. At AECL, we are committed to building an authentic workplace; promoting diversity, equity, inclusion and accessible matters to us. We welcome applications from women, visible minorities, Indigenous Peoples, persons with disabilities, and persons of any gender identity, expression, and sexual orientations. Preference may be given to members of a designated group to address identified under-representation. We encourage candidates to self-identify. AECL provides support and reasonable accommodations in its recruitment processes to applicants with disabilities including accommodations that consider an applicant's accessibility needs. If you have a disability that requires an accommodation during our recruitment process, let us know how we can assist you by emailing [email protected] AECL: www.aecl.ca @AECL @AECL_EACL @atomicenergycanada

Box Bus has Immediate openings for full-time or part-time, permanent drivers with a Minivan or Small Cargo van owner-operators only for last-mile delivery in Markham and nearby cities. Please note we do not provide vans for you to drive.This position requires you to have your own Small Cargo van or Minivan. (No cars, pickups or SUVs) Ideal vehicles are Transit Connect, Dodge Pro Master Econ, Nissan NV200, Toyota Sienna or Caravan/Montana/Pacifica. You are driving your own van so N licenses are acceptable.Deliveries are within Markham and nearby cities, but in one tight, dense zone each day, not all over the place. 8:30 am start times, 5-10 hour days. Shifts are available every day of the week. Part-time and Full-time where you customize which days are available.Busy days have 100+ stops for $300+/dayWorks out to ~$30-40/hour, more for top performers.Essential worker position, so you'll have work even if another lockdown occurs.Requirements:Safety Vest (Class 2) (100% Mandatory at Warehouse, not on road, but I advise wearing a vest while delivering.)Must provide a vehicle for the work. Minivan or Light, small cargo van.Winter / All-Weather Tires (Not All-Season October-April)Can safely get in and out of your van multiple times a day.Have a smartphone with a data plan.Have a valid (standard license for cars) driver's license.Able to pass a criminal background check.Excellent English communication skills.Preferred:1+ year of courier experience in the GTA.Customer service background.A can-do attitude.Time management skills.Apply now!

Our public sector client requires an Enhanced Reliability Cleared Intermediate MS Dynamics Developer to support the modernization projects as well as the maintenance of its legacy systems in the public sector. Responsibilites: a. Translate functional and business requirements into technical requirements and design specifications. b. Participate in application support activities by troubleshooting and correcting issues and defects, reporting to management and liaising with business and end-user clients. c. Develop front and back ends of websites. d. Analyze, code, test, and document programs. e. Create and modify screens and reports. f. Execute custom software requests g. Design methods and procedures for small computer systems, and sub-system of larger systems. h. Develop, test and implement small computer systems, and sub-systems of larger systems. i. Produce forms, manuals, programs, data files, and procedures for systems and/or applications. Must Have: Experience using an integrated development environment to create and edit the source code Experience creating and maintaining source code that interacts with an RDBMS (Relational Database Management System) (e.g., Oracle, Microsoft SQL); Experience developing test plans for unit and integration testing Experience working in a development team through the system development lifecycle (SDLC) from inception through to operations. Experience using Microsoft application development tools with RDBMS databases Experience in application development or application maintenance, utilizing the Microsoft power platform and Microsoft Dynamics 365 Apply

Our public sector client requires an Enhanced Reliability Cleared Senior Database Modeller / IM Modeller to support the modernization projects as well as the maintenance of its legacy systems in the public sector. Responsibilities: a. Design, develop and maintain Logical Data Models. b. Analyze proposed changes to databases from the context of the Logical Data Model. c. Provide technical expertise in the use and optimization of data modeling techniques to team members. d. Provide technical assistance, guidance and direction in terms of data analysis andmodeling to team members. e. Provide assistance to project team and business users relating to data issues and data analysis concepts. f. Participate in the development of data modeling and metadata policies and procedures. g. Participate in data analysis as a result of new/updated requirements. h. Apply approved changes to logical data models. i. Comply with corporate data architectures, strategies and frameworks, including enterprise data warehouse activities. j. Analyze and evaluate alternative data architecture solutions to meet business problems/requirements to be incorporated into the corporate data architecture. k. Review corporate architecture strategies and directions, data requirements, and business information needs and devise data structures to support them. l. Improve modeling efficiency through recommendations on how to better utilize current metadata repositories. m. Comply with corporate repository metadata directions. n. Provide input to and participate in refinement of data architectures. o. Define access strategies. p. Construct, monitor and report on work plans and schedules. q. Provide subject matter expertise to ensure data products meet enterprise technology standards for conducting, sustaining, and adapting to the business mission. r. Provide data architectural expertise to transition the current data warehouse application to a cloud platform. s. Assess the feasibility of migrating from the current state to the Unified Data Platform (UDP) architecture and enabling technologies, identify the risks associated with migrating to the target business architecture and technologies, and make recommendations for risk mitigation. t. Recommend prioritization of architecture evolution initiatives; produce and implement an architecture evolution plan. Must Have: Five years experience developing and maintaining data model and management solutions Experience producing a data architecture evolution plan Experience with RDBMS databases, Oracle and SQLServer Experience designing and maintaining database systems and data warehouse applications using Oracle 11g or higher Nice to Have: Experience providing support to Middleware applications Apply

About the roleJoin the Indigenous Policy and Relations Team in the Senior Specialist role. This is exceptional opportunity will allow you to lead the development and implementation of the functional strategy at a national level for internal and/or external stakeholders. In this position, you will lead intelligence-gathering efforts and provide strategic input into policy, programs, and other government priorities on reconciliation. In addition, you will play a critical role in ensuring positive relationships with housing experts and key associations along with identifying opportunities to inform and communicate policy and key corporate messages and collaborate, therefore helping us make housing affordable for everyone in Canada. Members of the following employment equity deserving groups will be prioritized for this job: Indigenous Peoples. What you'll do: Analyze client needs, government priorities, market trends and information to create opportunities in the development of new policies, programs, products and client solutions that align with CMHC's strategy. Lead activities to accelerate and establish CMHC's reconciliation action plan across the inner workings of the Corporation. Build sound relationships and partnerships, collaborate and share intelligence as well as identify and implement opportunities on housing transformation matters both internally and externally. Provide advice to realign policies, housing finance, programs, data/analytics, research, and practices to restore and support recognition of Indigenous rights and self-determination. Provide clear direction to internal team members by contributing to key sector plans and establishing shared goals, objectives and/or target and bridge the different perspectives and priorities that will arise due to conflicting views. Recommend, lead and/or guide complex projects to promote social and economic development opportunities for Indigenous communities and businesses. Create briefing notes for senior management including analytical and industry insight. Research and report marketplace and competitive information for strategic planning and review as well as acting as a catalyst for organizational change by building a shared vision with colleagues and influence the translation of vision into action. What you should have: Seven (7) years of cumulative related experience working directly with Indigenous communities, governments and associations. In-depth knowledge of the Truth and Reconciliation Commission Calls to Action, and the United Nations Declaration on the Rights of Indigenous Peoples (UNDA). Knowledge of First Nation, Inuit and Metis housing priorities, economic and political trends, to conduct analysis, solve abstract and complex issues and to capture and balance a multitude of other factors that define public policy and business operating environments. In-depth knowledge and expertise in a reconciliation environment, navigating complex political, financing, and housing ecosystems and facilitating the implementation of strategic or transformation initiatives. Experience building and maintaining constructive and consultative working relationships with government, communities, associations, and financial sector stakeholders to improve housing outcomes. Strong project management skills and the ability to work independently and collaboratively; capable of handling multiple projects and deadlines simultaneously. It would be great if you also had: Bachelor's degree or college diploma in a relevant field such as Indigenous Studies or Business Administration.

Box Bus has Immediate openings for full-time or part-time, permanent drivers with a Minivan or Small Cargo van owner-operators only for last-mile delivery in Markham and nearby cities. Please note we do not provide vans for you to drive.This position requires you to have your own Small Cargo van or Minivan. (No cars, pickups or SUVs) Ideal vehicles are Transit Connect, Dodge Pro Master Econ, Nissan NV200, Toyota Sienna or Caravan/Montana/Pacifica. You are driving your own van so N licenses are acceptable.Deliveries are within Markham and nearby cities, but in one tight, dense zone each day, not all over the place. 8:30 am start times, 5-10 hour days. Shifts are available every day of the week. Part-time and Full-time where you customize which days are available.Busy days have 100+ stops for $300+/dayWorks out to ~$30-40/hour, more for top performers.Essential worker position, so you'll have work even if another lockdown occurs.Requirements:Safety Vest (Class 2) (100% Mandatory at Warehouse, not on road, but I advise wearing a vest while delivering.)Must provide a vehicle for the work. Minivan or Light, small cargo van.Winter / All-Weather Tires (Not All-Season October-April)Can safely get in and out of your van multiple times a day.Have a smartphone with a data plan.Have a valid (standard license for cars) driver's license.Able to pass a criminal background check.Excellent English communication skills.Preferred:1+ year of courier experience in the GTA.Customer service background.A can-do attitude.Time management skills.Apply now!

- Administer bedside and personal care- Administer medications- Assist clients with bathing and other aspects of personal hygiene- Assist in regular exercise, e.g., walk- Change non-sterile dressings- Feed or assist in feeding- Launder clothing and household linens- Mend clothing and linens- Perform light housekeeping and cleaning duties- Provide companionship- Provide personal care- Shop for food and household supplies- Prepare and serve nutritious mealsJob Requirements:Languages:- English- Cantonese- MandarinEducation:- College/CEGEP or equivalent experienceExperience:- 2 years to less than 3 yearsCertificates, licences, memberships, and courses:- CPR Certificate- First Aid Certificate- Personal Support Worker CertificateSecurity and Safety:- Criminal record checkJob Criteria:- Start Date: As soon as possible- Position Type: Full-Time Permanent- Position Vacancies: 100

*Qualifications: Machinist Certificate of Qualification preferred.*Skillset: 10+ years' experience in a machine shop environment or engineering department of a manufacturer with heavy machining capabilities. 3+ years' experience as a lead hand or supervisor. Good understanding of machinery and equipment and material tolerances. Good time management and problem solving skills. Skilled at conflict resolution, people management and production planning. Competence with computer software.*Responsibilities: Direct machine shop employees in day to day production activities. Track all machine shop jobs to ensure on budget and prepare mitigation plans if project is tracking over budget. Assist with scheduling jobs through machine shop to maintain on time delivery to customer. Coordinate with fabrication shop to ensure parts are available when required. Main technical machining representative for the company active as liaison with customer and others. Manage machine shop consumables and shop supplies. Recommend new equipment or processes to maximize labour productivity. Recruit and hire machine shop employees. Conduct performance evaluations; perform progressive discipline actions when necessary.

Mgr, Contact Centre Operations Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and seeking passionate individuals to develop and implement innovative financial solutions and experiences. The bank offers unique cash-back benefits and financing options for Rogers purchases using cutting-edge technology. Interested? Take the next step and consider this opportunity to make a meaningful impact with Rogers Bank.Reporting to the Sr. Manager of Contact Centre Operations and working with the Customer & Regulatory Operations team, the Manager, Contact Centre Operations, supports Rogers Bank in delivering customer satisfaction and operational efficiency. The successful candidate will also take on key roles in reporting and analysis, budgeting, workforce management, forecasting and the selection and oversight of vendors.The role is designed to help the Bank deliver the most cost-effective and customer focused customer service possible.What you will do: Capacity Planning & Budgeting Analyzing and forecasting contact arrival patterns across multiple channels, historical volumes, seasonal trends, marketing initiatives and other inputs to predict future demand Match demand for service via phone calls, emails, webchat, and social media with supply in the form of schedules for each line of business Build and manage the budget for contact centres and the department Interface with internal partners to ensure that our operations team is well-informed about initiatives that affect future plans and adapt accordingly Identify and deliver recommendations balancing opportunity with risk Resource Allocation Ensure that vendors deliver the required production hours for each line of business. Analyze staffing trends and make recommendations to improve service delivery capabilities. Optimize performance and cost by maintaining Agent yield, making strategic intra-day movements, and achieving desired Service Level Consistency. Indirectly lead workforce management teams at our vendor locations. Reporting and Analytics Produce insightful channel performance reports, utilizing contact centre management software and in some cases raw data collected ad hoc. Analyze performance against line of business KPIs and recommend tactics to address any concerns. Oversee vendors' team performance, ensuring that a continuous improvement model is in place and adhered to. Daily, weekly, monthly, quarterly, and annual audit functions. Special Projects Support the development and deployment of RFPs and participate in the vendor selection and/or implementation exercise Other duties as assigned. What you will bring: University degree, College diploma or equivalent experience 5 years of progressive experience in capacity planning, workforce management Vendor management experience Exceptional analytical (qualitative and quantitative) and problem-solving skills with an ability to define and prioritize critical issues Strong influencing skills Detail oriented, organized, and self-sufficient Exceptional organizational and time management skills. Ability to adapt and reprioritize in a fast-paced, changing work environment and work on multiple complex initiatives simultaneously. Recent experience with modern contact centre routing, IVR and reporting platforms Effective project management skills As part of the recruitment process, the selected candidate will be required to complete a background check which includes credit and criminal checks. Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 1 Mount Pleasant (083), Toronto, ON Travel Requirements: Up to 10% Posting Category/Function: Banking & Operations Requisition ID: 301455 #LI-JC1At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Rogers BankLocation: Toronto, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Call Center, Bank, Banking, Operations Manager, Pre-Sales, Customer Service, Finance, Operations, Sales Apply now »

OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. KPMG leading managed services practice is a key growth area within Canada and provides a comprehensive suite of managed services, from across a variety of business pillars including Risk and Regulation, Cyber Services, Financial Crimes and Third Party Risk Management to join our growing team as a Senior Consultant, Business Enablement within KPMG's Managed Security Services practice. This is an exciting opportunity for talented, energetic people to join a practice that is experiencing significant growth. We are looking for candidates who have demonstrated academic, business and technical excellence, strong all-around capabilities, and fit with our diverse culture. Individuals who can work in a dynamic, fluid and entrepreneurial environment will excel, and will find a wide range of opportunities within our growing practice. It is an excellent opportunity for those that are looking to work in a firm and department with great career progression opportunities and wanting to be part of building a premier managed service team. What you will doYou will support senior leadership with the development and deployment of new managed services solutions. Solution Development: Develop project plans Manage activities and internal stakeholders in delivery of the solution Develop solution specific dashboards Support marketing and communications development Key Practice Activities: Maintain and update monthly leadership dashboard Track practice investments and financial status Track solution sales, cross sales and opportunities Support internal risk management activities What you bring to the role 2-3 years of consulting experience with a background in risk and or managed services Project management experience Strong verbal and written skills Strong presentation skills Experience with Power BI Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . If you have a question about accessible employment at KPMG, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process, we encourage you to visit our accessibility page .

Mgr, Collection Optimization Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and seeking passionate individuals to develop and implement innovative financial solutions and experiences. The bank offers unique cash-back benefits and financing options for Rogers purchases using cutting-edge technology. Interested? Take the next step and consider this opportunity to make a meaningful impact with Rogers Bank.Credit Operations is looking for a dynamic, influential and results driven leader as Manager, Collection Optimization reporting directly to the Sr Mgr Collection Strategy & Credit Ops. This position involves utilizing analytics and PMML models to drive our collection strategy and coordinate the implementation of collection activities (SMS, email, dial) to achieve the best possible outcome.This opportunity is for individuals who like to solve complex trade off problems and thinking outside the box in a fast paced and always evolving market. Our customers are at the forefront of everything we do and the incumbent will be responsible to test new tactics to align "personalized" treatment based on customer behavior. The successful candidate will play a key role in helping our organization achieve our strategic goals while balancing business constraints.What you'll be doing: • Manage all collection strategy execution as designed from concept, development and refinement. • Exploratory A/B testing to improve and deploy treatment that is best aligned to desired outcome. • Continues monitoring to ensure all collection activity is compliant to CRTC WCoC/ICoC requirements and CASL. • Oversee and collaborate with Analyst, Manager and above in the Collection Strategy, Performance, Capacity Planning and Dialer teams to execute desired treatment as per strategy design. • Role is highly dependent on a subject matter expert that understands implications and impact of changes to channel type and frequency. Must be able to balance business constraints and goals (costs, capacity and desired outcome - lower churn/bad debt reduction/dollars collected) to improve collection outcome. • Provide input and support to build business cases that impact collection strategy and present them when seeking approval. • Collaborate on execution of new scores / models in order to optimize target segments • Support end to end loss mitigation campaign process which includes but not limited to monitoring of performance results, maintain optimal target customer segments and adjust communication channel to keep engagement and response high • Knowledge share, expand SME across the team, create backup and continuity in program support.What you'll bring: • 3+ years experience in Dialer/Digital strategy execution within credit operations or risk management in banking/telecommunications industry is required. • 3+ years experience with SAS/SQL and ALI (Contact AI/CallTech and OnQ) is required. • 1+ years of management experience is preferred. • Experience balancing call centre metrics and business KPIs is preferred. • Post-secondary degree in Business, Finance, Statistics, Mathematics or other quantitative field is preferred • Experience with Experian Software (PCCM Dynamic and MarketSwitch Optimization/Power Curve) is preferred. • Ability to distill and communicate complex analytic recommendations to both technical and non-technical stakeholders, both orally and in written presentation • Strategic thinking: capable of providing clear, balanced advice/counsel on a broad range of strategic and complex management, product and go to market issues. • Metrics driven, with strong risk management and analytical capabilities in situations of increasing complexity. • Results oriented. Demonstrated ability to effectively manage multiple projects and priorities simultaneously.As part of the recruitment process, the selected candidate will be required to complete a background check which includes credit and criminal checks. Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 333 Bloor Street East (824), Toronto, ON Travel Requirements: Up to 10% Posting Category/Function: Call Centre Operations & Credit Operations and Fraud Management Requisition ID: 301453 #LI-JC1At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:CorporateLocation: Toronto, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Call Center, Testing, Bank, Banking, Developer, Customer Service, Technology, Finance

Date Posted: 02/16/2024Req ID: 36024Faculty/Division: Temerty Faculty of MedicineDepartment: Office of Access and OutreachCampus: St. George (Downtown Toronto)Position Number: 00056029Description: About us:Home to over 40 departments and institutes, the University of Toronto's Temerty Faculty of Medicine lies at the heart of the Toronto Academic Health Science Network and is a global leader in ground-breaking research and education, spanning clinical medicine, basic science and the rehabilitation sciences sectors.Your opportunity:The Office of Access and Outreach creates pathways for future learners and communitieswho face systemic barriers to connect with Temerty Faculty of Medicine educational opportunities, with the goal of increasing representation in our academic programs. We do this by centering the communities we work with within the development and implementation process of our programs. To do this work, we need to build authentic, transparent, trauma-informed relationships with community. Our work also supports Recommendation Eight in the Temerty Faculty of Medicine EDI Action plan, to expand pathway, recruitment, and retention programming for learners and faculty members across all academic programs.As Special Projects Officer, you will play an integral role in the development of the Black Student Application Program (BSAP) and the Indigenous Student Application Program (ISAP) across Temerty Medicine. Superior planning and consultation skills will be essential for this new role, as you work towards developing pathway committees for Research and Health Sciences and Rehab Sciences, and leading the implementation of BSAP and ISAP pathways in close collaboration with community partners and internal stakeholders, including students, faculty and staff. You will also develop a framework with the intent of sharing wise practices across academic areas to maintain and reinforce a culture of excellence.Your responsibilities will include:Building and strengthening relationships with stakeholders and partners of strategic importanceAdvising on best practices and strategies for effective change managementDeveloping and implementing community engagement strategies and plansResearching, analyzing and recommending solutions to project challengesDeveloping, revising and operationalizing business processes that support unit activities and objectivesPreparing detailed data analysis to support decision making regarding important administrative policyEssential Qualifications:Bachelor's Degree or acceptable combination of equivalent experienceMinimum 5 years of experience advancing EDIIA projects and outreach programsProfessional experience in understanding of EDIIA issues in a higher education or a hospital environment, and proven experience navigating institutions to implement meaningful solutionsDemonstrated experience working with Indigenous, Black and equity-deserving populationsDemonstrated project management experience, including process development, implementation and evaluationExperience developing project plans, reports, and communications and community engagement plansExperiencing supporting committees and acting as an advisory resourceExperience leading workshops and seminars, and presenting to diverse audiencesAdvanced proficiency with MS Office 365, including MS Teams and video conferencing platformsSuperior communication, interpersonal, organizational and problem solving skillsStrong oral presentation and facilitation skillsCritical thinker with solid research and analytical skillsSelf-starter with proven experience managing multiple projects in a multi-stakeholder environmentAbility to analyze and synthesize information from multiple sources and provide recommendationsAbility to develop and maintain effective relationships with executive level stakeholdersEffective tact, discretion and good judgement in dealing with highly confidential and sensitive situationsTo be successful in this role you will be:ApproachableCommunicatorInsightfulOrganizedProblem solverResourceful This is a 2-year term position.Closing Date: 03/06/2024, 11:59PM ETEmployee Group: USW Appointment Type: Budget - Term Schedule: Full-TimePay Scale Group & Hiring Zone:USW Pay Band 13 -- $83,150 with an annual step progression to a maximum of $106,336. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol. Job Category: Administrative / ManagerialRecruiter: Dinuka PereraLived Experience StatementCandidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.Diversity StatementThe University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see http://uoft.me/UP.Accessibility StatementThe University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.If you require any accommodations at any point during the application and hiring process, please contact [email protected].

Tasks: Care for petsAssist clients with bathing and other aspects of personal hygieneAssist in regular exercise, e.g., walkAssume full responsibility for household (in absence of householder)Launder clothing and household linensMend clothing and linensPerform light housekeeping and cleaning dutiesProvide companionshipShop for food and household suppliesPrepare and serve nutritious mealsCookAccompany clients to appointments and social outings

Overview Paladin Security: Making the World a Safer and Friendlier Place because we CARE ! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you! Job Skills / RequirementsPosition: Team LeaderSite: St. Clair College SCCACity: WindsorStatus: Part-TimeHours: Saturday and Sunday (1500-0300) Site Description: St. Clair College's mission is to strive to create respectful and welcoming educational environment that will assist individuals in developing skills, knowledge and values to support chosen careers, or support their involvement in their community; provide students with an accessible, dynamic and supportive learning environment which adapts to their changing requirements for quality lifelong learning; and provide leadership and develop partnerships that support our community by a continual thrust towards competition.Current St. Clair College Students are not eligible for this position Job Description: The successful candidate for this position will be required to ensure that their team is actively engaged with the college community. This means to have the members of their team completing assigned tasks properly and in a timely manner.The candidate that is awarded this position should be self-motivated, a proven leader and dedicated to a career in security. This individual will also be required to complete duties as assigned and step in to assist members of their respective team with the daily functions of the security department. Requirements: •Must possess Valid Ontario Security Guard License.•Valid First Aid & CPR - Level C Certification•Valid G Class Ontario Driver's License & Drivers Abstract•Diploma in Police Foundations, Protection Security & Investigations, Criminology, or Border Services preferred. •Proficient in English, written and oral•Proof of double COVID-19 vaccination•Physical Demands include excessive walking and standing.•Patrol area on foot and vehicle as assigned, to ensure personal, building, and equipment security.•Utilize radio and computer applications for communicating site activities.•Watch for and report irregularities by completing incident reports, such as security breaches, facility and safety hazards, and emergency situations; contact emergency responders, such as police, fire, and/or ambulance personnel, as required.•Superior written and verbal communication skills.•Must possess excellent computer skills.•Demonstrated punctuality and reliability, tact, and diplomacy.•Perform miscellaneous job-related duties as assigned.•Must have not been removed from a St. Clair College site•Must pass a Vulnerable Sector CheckHighlights: •Opportunities for Growth & Advancement•Extensive Paid Industry Training#IND28Certification Requirements (All) Standard First Aid, CPR Level C Valid Ontario Security LicenseAdditional Information / BenefitsPaladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.This job reports to the Client Service Manager This is a Part-Time position 2nd Shift. Number of Openings for this position: 1

Job SummaryAs part of RBC's Group Risk Management Enterprise Risk Resilience team, the Associate Director, Technology Risk will be responsible for providing challenge and oversight on our technology Infrastructure platform technology operations. This includes providing an opinion on RBCs Technology risk posture, developing / overseeing Technology Key Risk Indicators to measure and monitor risk and contributing to the development of enterprise policies and standards governing Technology Operations Infrastructure Risk. You will support Operational Risk Management leadership within Group Risk Management in delivering various oversight and challenge processes including: tracking and reporting on status and quality of key Technology Risk programs; developing and utilizing effective risk appetite metrics that provide insights into current risk level; identifying issues with policy compliance through analysis and testing of controls; monitoring and assessing technology incidents; and performing thematic reviews to investigate issues and providing value add recommendations.Job Description#LI-hybrid#techpjWhat will you do?Leverage data driven insights and provide opinions to challenge on key risk indicators.Support the completion of thematic reviews, scenario analysis, external event analysis, new change initiative assessments and development of risk profiles that can be leveraged to report to senior management, board and regulatorsAs second line of defense, work closely with first line to provide effective and technology oversight and challenge for T&O Operational and IT risk programs such as Risk and Control Self-Assessments, Operational Risk Event Reviews, IT Risk Assessments, Integrated Risk Profiles to validate the business is operating within Risk Appetite.Maintain knowledge of emerging technologies, threats/vulnerabilities and risk management practices and its implications to the business platform.Maintain assigned Domain Risk Profiles to provide a strong fact based opinion on the Technology Risk profileOperate a one front door policy by ensuring effective support of business requests and follow through.Develop and maintain key internal and external relationships in order to provide advice and oversight on standard compliance, support operational risk program adherence and effective incident reportingProvide oversight and challenge on the management of significant technology incidentsSupport technology related regulatory examinations / requests / assessments / reportingRecommend changes to Cyber & IT Risk policies/standards to maintain currency in ensuring relevance to emerging technologies and delivery modelsWhat do you need to succeed?Must Have:Strong knowledge and working experience in IT and operational risk management processes, methods and tools in a mid-large size regulated organization (Banking, Finance, Insurance, Healthcare).Strong knowledge of technology standards, risks, threats, prevention measures, and best practices.Experience in developing and supporting infrastructure and technology operations in areas such as DevOps, architecture, disaster recovery, operational resilience, IT Asset Management, incident and problem managementGood Technical knowledge and experience covering all layers of IT Infrastructure and systems, the operating systems (e.g. Unix, Windows, zOS,) and database systems (e.g. Oracle, SQL Server, Sybase, IBM DB2) and middleware (e.g. Tomcat, JBOSS, IIS)Strong knowledge on modern enterprise tech and methodologies, (Cloud, APIs, DevOps)Nice-to-Have:Working knowledge of various IT risk frameworks, methodologies, leading industry/assurance standards and regulations, as well as attestation reporting frameworks, such as NIST, COBIT, SOC2 reporting frameworkSolid understanding of emerging technology (GenAI, MLOps)Strong knowledge of technology standards, and best practices.Working knowledge of GRC tools (e.g., Archer, ServiceNow, etc.)What is in it for you?We thrive on the challenge to be our best, progressive thinking, to keep growing, and working together to build and deliver trusted reporting to help our stakeholders succeed and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamA world-class training program in financial servicesFlexible work/life balance optionsOpportunities to do challenging work#LI-hybrid#techpjJob SkillsEnterprise Wide Risk Management, Information Technology Security, IT Architecture, IT Incident Management, IT Systems Management, IT Technologies, Key Risk Indicators, Network Architecture, Risk Control, Risk Management, Risk Measurement, Risk Reporting, Risk Scoring, Systems Resiliency, Systems Software, Technology Infrastructure Management, Technology Risk, Technology Tools, TelecommunicationsAdditional Job DetailsAddress:20 KING ST W:TORONTOCity:TORONTOCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:GROUP RISK MANAGEMENTJob Type:RegularPay Type:SalariedPosted Date:2023-12-05Application Deadline:2024-05-03Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

The Opportunity: Reporting to the VP of Labour Relations, the Director of Labour Relations is a member of the HR Labour Relations team and works closely with Maple Leaf Foods’ 25 manufacturing and distribution locations to support all aspects of Employee and Labour Relations. This position is responsible for the strategic and tactical execution of the Employee and Labour Relations strategy and operational plan for the network. Any MLF team member interested in being considered for this role are encouraged to apply online by April 09. Applications received beyond that date are not guaranteed consideration. Snapshot of a Day-in-the-Life: Oversee, manage, lead, coach, guide and mentor plant-based HR staff on Labour Relations matters including building effective union relations, investigations, performance matters, complaints, grievances, labour relations related legislation and any other union-related issues. Participate in the development of the Maple Leaf LR/ER strategic and tactical plan, as well as contributing, along with all members of the HR leadership team, the formulation of HR’s operational and strategic goals and objectives. Act as Maple Leaf Foods spokesperson for the negotiation of Collective Agreements; negotiate and draft settlement agreements, implement, interpret and administer Collective Agreements. Create a team based and integrated approach to Labour and Employee Relations. Work with appropriate stakeholders with respect to grievance, complaints and conflict resolutions and represent Maple Leaf Foods at arbitration/board hearings when necessary. Responsible for creating, implementing and continually managing LR/ER/HR KPIs. Ensure appropriate development labour relations skills through the planning, development and implementation of training seminars and information sessions. Leverage best practices across the network to establish Maple Leaf standards for attendance management, discipline, policies and any other labour-related topics. Support various locations with positive employee relations activities to ensure strong communications and relations between management and workers. Advise on behalf of HR and Labour Relations for Corporate initiatives to ensure worker-related perspectives are considered. Lead and provide counsel on special projects as requested. What You’ll Bring: 7-10 years working experience in Human Resources and Labour Relations in a unionized environment, with an emphasis on significant multi-site collective agreement locations. Demonstrated knowledge/experience of leading collective agreement negotiations. Demonstrated ability to provide advice and counsel to business while using ability to influence. Broad knowledge of employment legislation: Labour Relations Act, Human Rights Code, Employment Standards Act, etc. Strong leadership skills with emphasis on coaching, teamwork, development and influencing others Excellent verbal and written communications with excellent interpersonal skills Ability to analyze data, identify trends and opportunities, translate these into clear and effective goals while maintaining a continuous improvement mindset. Strong business acumen and labour analytics experience. University Degree or completion of a College Diploma Program in Human Resources or related discipline. Human Resources Leader (CHRL) or Master of Industrial Relations (MIR) desirable. What We Offer at Maple Leaf Foods: Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America. An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best. A hybrid work model that embraces remote work for eligible roles, helping team members achieve work-life balance-combining the best of both spending time working remotely, benefitting from focus time, and purposeful collaboration in the office setting. Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment. Defined Contribution Pension Plan with company matching that starts on your first day of employment. Learning and development opportunities, including workshops, ‘speaker series’ events, and resources that allow you to develop your skills and progress your career. Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional certification, or trades programs. Supporting our deep commitment to community impact, we offer up to two paid days annually to volunteer at a cause of your choice. About Us: We’re a carbon neutral food company on a purposeful journey to Raise the Good in Food through better nutrition, safer food and workplaces, more humane animal care, and environmental sustainability efforts that protect our planet. We care about our communities and commit to reducing food insecurity in Canada. Join us on the journey. Let’s build a better future, together. We’re passionate about food. For more than 100 years, we’ve made delicious, healthy protein that Canadians love under iconic national and regional brands, like Maple Leaf, Schneiders, and Greenfield Natural Meat Co. We’re on a journey to become the most sustainable protein company - not just in Canada - but on earth. We are carbon neutral. We are one of the only food companies in Canada to set science-based targets. We aim to reduce our environmental footprint by 50% by 2025. We’re a global food company with more than 13,500 team members. We operate sites in 20+ locations across Canada. We also have locations in the U.S. and Mexico, and do business in Asia. A diverse and inclusive work environment Championing diversity and inclusion is a critical component to advancing our collective purpose and vision and living the Maple Leaf Leadership Values. We believe in building, investing in, recognizing, and rewarding remarkable people who value an inclusive workplace, embrace all forms of diversity, and commit to including every voice in our collaborative environment. We’re so much stronger when we know we’re accepted and valued for who we are and what we each bring to the workplace. We embrace a strong, values-based culture Our eight Leadership Values are our north star. They guide the decisions we make for all our stakeholders: our consumers, our customers, our people, our communities, our shareholders, and the environment. Doing What’s Right Shared Value High Performance Diverse and Inclusive Teams Disciplined Decision Making Our Accountability Intense Curiosity Transparency and Humility We thank all applicants for their interest in exploring employment opportunities with Maple Leaf Foods; however, only those selected for an interview will be contacted. Applicants may be subject to a background check and must meet the security criteria designated for the position. Championing diversity and inclusion is a critical component to advancing our collective purpose and vision, living the Maple Leaf Leadership Values, and delivering winning results. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired; please contact our Talent Attraction Team at [email protected]. Disclaimer: Please note that salaries posted on sites other than the MLF Careers Page are not a reflection of Maple Leaf Foods and are an estimated salary range provided by that particular job board. Maple Leaf Foods offers competitive wages and an attractive total rewards package, which will be discussed during an interview with our Talent Team. #LI-Hybrid

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementRemoteJob DescriptionSupportSupport Distribution partners in the acquisition of new business; participate and present in finalist presentations and implementation meetings on the Mid-Market Segments. Assist internal partners in acquiring new business by serving as a liaison; take part as a subject-matter expert in the short-list presentations and ongoing meetings for implementing new business.Respond to benefit plan inquiries and resolve escalated and complex inquiries from Plan Sponsors, Plan Advisors/Consultants, and internal department contacts. Owning and respecting the unique demands of each customer while being considerate of the time frame ensuring a thorough response.Champion for a successful outcome for all involved, the Service Relationship Specialist role is responsible for the successful resolution and negotiation of all service escalations. Advocate for a favorable conclusion for all parties. All service escalations must be successfully resolved and negotiate by the Service Relationship Specialist.Initiate Amendment requests ensuring that information is complete and outstanding requirements are obtained in a timely manner to meet deadlines and meet effective dates of plan changes. Collaborate with our Customer Experience/Operations teams to facilitate information-sharing and identify key issues with our online customer.Assist with general internal initiatives related to Group Benefits services, products, and procedures.Facilitate multiple meetings with our Plan Advisors/Consultants and Plan Sponsors as well as internal teams.Take on special projects and/or research assignments for client needs.AdviseAs the face of Manulife, you build and maintain successful and lasting relationships with existing and potential partners. Understand the intricacies and complexities of each Plan Sponsor's Group Benefits designs and the sophistication of the Advisors/Consulting houses. Prepare and analyze and interpret client reports for review. Generate client reports using web analytics platforms via various reporting tools, requiring analysis and comparison of many reports to ensure we are fulfilling our customer’s needs. Provide expertise on Manulife’s digital experience for group benefits clients (Web, mobile, voice), and highlight key features and functionality.Support group benefits clients in driving adoption of our digital tools and experiences among their plan members Provide reporting on digital uptake/usage to help group benefits clients understand overall plan health and identify areas of opportunity for education/engagement. You drive results by reviewing special requests and helping promote and sell products and services based on client needs and your unit’s business objectives and strategies.Establish and maintain client relationships by identifying current or potential needs and promoting client retention.Providing recommendations on plan design, service options, technology solutions and any ongoing administration needs to the client.Applies understanding of legislative and privacy guidelines to assist in client meetings.EducateDeliver presentations to employee groups to facilitate enrolment and/or introduce their Group Benefits (in person or remote). Meet with plan administrators to train and educate them on effective methods of plan administration.Lead customer workshops and training around product updates & new features Maintain direct contact with clients/advisors, proactively planning your client meetings to ensure regular connections are made.When new products are launched in Group Benefits, take the Lead together with the Account Executive to learn, present and speak to these new services. Become the expert in delivering and educating clients on these services and how it affects their population and what amendments are required to their plans if any.Using our Seismic Tools to put presentations together to present and deliver our services to clients.Clients rely heavily on the Service Relationship Specialist on how to manage new services and products that are launched, or on any new legislative initiatives.Coaching mindset and abilities enabling to define solutions and delivering outcomes. Shared Responsibilities:Works with a Team of Account Executives and collaborates with other Service Relationship Specialists.Assist new Service Relationship Specialists with Job Shadowing and Buddy system to ensure all members of the team can successfully represent Manulife Group Benefits Services.This job description does not represent a comprehensive listing of job duties that are required of the employee performing this role. We reserve the right to change duties or assign additional duties at any time with or without notice.Job Requirements:Minimum three to five years of work experience in Group Benefits. In-depth knowledge and understanding of the Group Benefits products and services.Building and strengthening existing client and consultant/advisor relationships.Proven ability to take initiative, be a strong self-manager and display integrity.GBA designation or working towards the designation an asset.Good knowledge of underwriting concepts. Strong technical and demonstrated analytical skills using Microsoft Office products, Excel and/or PowerPoint, Web Analytics platforms, to arrange and display relevant information during customer business reviews.Excellent presentation skills and the ability to influence decision makers in various areas of organization.Supports, participates, and presents in Mid-Market Finalist Presentations to attain new and keep existing Business out to Market.Strong customer-facing skills including expectation management, communication skills, information management.Ability to work independently and in a team setting, self-starter, innovative thinking with a keen eye for results and driven by quality.Outstanding analytical, strategic, and problem-solving thinking ability - enabling the candidate to recognize issues, outline possible implications and suggest solutions.Relationship-oriented; must be comfortable working with a wide range of individuals at different levels, managing across, up, and down and self-manage to meet timelines of multiple priorities.Capability to determine sensitive client needs or issues.Must have a valid driver’s license and a personal automobile.Competencies:Proven ability to determine business priorities, meet goals, manage high volumes of work.Excellent analytical, problem solving, interpersonal, organizational and time management skills.Negotiation and influencing skills.Strong attention to detail.Champion of superior service delivery and customer service, oral and written communication skills.Good understanding and knowledge of Manulife’s administrative systems.Independent, self-motivated individual with ability to manage multiple tasks and deadlines simultaneously.Strategic and creative thinker focused on finding solutions to unique Plan Sponsor needs.Persuasive communicator with an ability to clearly articulate ideas and present information.Collaborating internally across multiple departments.Ability to be flexible and empathetic and ability to manage conflicts.Proficient in the use of modern technology.Know and understand the growth and persistency strategies.Presenting together with the Account Executives at Client Service Meetings. Taking initiative to prepare and structure these meetings.Service Relationship Specialist attends all meetings for client’s re-enrolment of flex benefits with our Admin Advantage Teams and helps facilitate and ensure all tasks are brought to completion.Attend ongoing service meetings, maintaining and facilitating action logs with head office areas.Excellent planning and project management skills with a confirmed ability to complete projects within tight timeframes.Must be fully bilingual both oral and written (in Quebec only).Decision Authorities: This role directly impacts the Sales, Profitability and Persistency of the overall Distribution offices.Keeping existing clients by ensuring any potential service issues are resolved promptly and putting checks in place to prevent issues from reoccurring.Educating Clients on Manulife’s Group Benefits services that they would benefit from.Key Challenges:Managing high volumes of work within tight time frames and balancing competing priorities.Working with many Advisors/Consultants and Account Executives and balancing their demands, needs and expectations.When a service issue is identified, these could have a financial implication, it is critical that the issue be managed to resolution while ensuring that service and quality are maintained.Working Conditions:Occasional travel will be required within your region to Client Meetings, Wellness Fairs, Employee Sessions.This role will occasionally require working outside traditional business hours to meet client needs. Example - employee sessions for night shift workers.Work Smart options are available.About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationToronto, OntarioSalary range is expected to be between$56,400.00 CAD - $94,000.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.