Overview of salaries statistics of the profession "Donor Services Associate in "

PURPOSE OF JOB Tech Services Specialist is responsible to effectively promote and sell Tech services and products, executing both in-store and in-home/business. They will install, configure, upgrade, troubleshoot and repair computer hardware and operating systems, partnering with the Warranty Depot/Matrix teams as required. They are responsible for establishing and maintaining sales and service excellence by assigning the highest priority to customer satisfaction and demonstrating quality in every aspect of work. Provides guidance, training and coaching to associates as required on company initiatives, sales programs and product knowledge. Dependent on store sales volume this role will effectively balance their time in Tech Services as well as direct sales floor activities. PRIMARY DUTIES AND RESPONSIBILITIES • Maximizes sales opportunities with every customer by using current selling techniques and company programs. • Leads and promotes selling of technology services/products and supports a selling culture in order to achieve current goals and targets. • Arranges service appointments, performs In Store/In Home/Business computer upgrades, repairs and setups and follows up with customers. • Ensures high quality execution of all technology services to minimize rework. • Provides training and coaching to associates on technology services and on the sales floor in Capital goods. • Effectively resolves customer concerns and escalates to management when appropriate. • Performs follow up calls to solicit feedback on sales, promote additional products and services. • Facilitates repairs to be done by the Warranty Depot or third party repair facilities to ensure satisfactory customer service standard. • Executes ETS procedures effectively. • Updates management on ongoing work that may require action or follow up in their absence. • Prioritizes time between Tech Services and the sales floor based on business needs and as directed. • Provides coverage and assistance in the technology department where business needs require and as associate training supports. • Understands and adheres to all privacy and information management policies and procedures. • Properly secures company and customer assets and physical inventory and follows all loss prevention procedures. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Checks all sources of communication for information (white boards, bulletin boards, HUB, etc). • Identifies and communicates suggestions for improvements in all areas of business. • Maintains general cleanliness of all tech room and workstations as assigned, according to company standards. • Maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. • Where store market has been approved and sales volume supports, associate may fulfill In Home Service for multiple locations. Associate is required to review and sign off on agreement of the 'In Home Services' Guidebook and ensure their full understanding of this program prior to supporting this. KNOWLEDGE / SKILL REQUIREMENTS • Verifiable and demonstrated skill in performing services/upgrades to all types of computers. • Demonstrates strong selling ability. • Ability to make appropriate product recommendations to customers. • Capacity to communicate with customers effectively using a variety of mediums. This involves the ability to take full ownership of the customer relationship and the ability to resolve customer concerns in a diplomatic manner. • Demonstrates leadership, and the ability to effectively train and coach. • Ability to make appropriate product recommendations to customers and at times do so 'in the moment'. • Ability to make decisions with integrity that supports company guidelines and makes good business sense. • Ability to plan, organize and prioritize efficiently and effectively to handle their daily responsibilities and serve our customers. Ability to deal with multiple priorities and tasks at one time. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. • Able to work flexible schedule. PHYSICAL DEMANDS / WORKING CONDITIONS • Conditions of the work environment are such that minor stress and physical discomfort may occur. • A moderate amount of physical effort is required while handling technology equipment. RECOMMENDED QUALIFICATIONS Experience: • 1-2 years of previous related experience is preferred. • Technical system diagnostic and upgrades/repair experience is preferred. • Valid drivers' license is preferred. Education: • Working towards or successful completion of high school is preferred. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

Who we are Staples Canada is The Working and Learning Company. We are dynamic, inspiring partners to our customers and the communities in which we live. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. Some of what you do As the Services Supervisor, you oversee the Services departments (cash, print & marketing and technology services) and are responsible for achieving business results based on your robust sales and services targets, while ensuring our complete internal and external service offerings are effectively being supported through a creative and consultative sales approach. You and your team find ways to inspire our customers; you build loyalty and trust; and add value to the customer in ways that are meaningful to them to help them work, learn, and grow. • Maximizes sales and margin in the services area in the store, including cash, print & marketing and technology services through the coaching and development of the Services associates. • Oversee the front office and cash management. • Support operational excellence. • Ensure general cleanliness for a positive customer and associate experience. Some of what you need • 3-4 years retail or services industry experience • 1-3 years of supervisory / coaching experience • Proven track record of achieving customer service excellence and sales results • Be a dynamic, inspiring partner to our customers and for our associates • Curious • Approachable • Passionate • Solutions Finder Other Job Title Suggestions • Retail Supervisor, Services Additional Information: • Conditions of the work environment are such that minor stress or physical discomfort may occur. • Exposure to moderately disagreeable levels of noise generated by the copy equipment and the ringing of the telephone and internal paging system. • Required to work a varying work schedule in order to meet the needs of the business. This would include working evenings and weekends. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. At solutionshop, we partner with customers to help them find the right solutions to be successful, such as services like Design, Print, Tech Support, Digital Marketing, as well as Shipping.We are looking for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you do As the Services Supervisor, you will lead the Services areas and solutionshop in the store; including cash, printing and technology services. You will partner with and support Associates working in the cash and service areas. You demonstrate a high degree of customer engagement and find ways to maximize sales while effectively assisting customers. With every day being fast-paced, challenging, rewarding and meaningful, you will be inspired to bring your 'A-Game' everyday! Specifically, you will: •Partner with other store leaders to set sales goals and targets. •Communicate regularly with the team to solidify their connection between store financial success and bonus programs. •Connect, share and partner with customers to sell solutions and add-on sales. •Partner with other store leaders to oversee coordination and execution of services, maximizing productivity. •Execute, communicate and ensure understanding of flyer and promotional items. •Maximize sales opportunities by nurturing the sales capabilities of associates and promoting behaviours to Connect, Share, and Partner. •Drive a culture of referrals and 'omni-entreprise' mindset where associates are aware of and sell to any service path offering from Staples •Facilitates front-office procedures; responsible for counting the safe, preparing and making daily bank deposits, completing paperwork and keypunching cashier totals on a daily basis •Operational excellence and customer experience are important aspects of your role. You will operate cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, fellow associates, and our customers as a key priority. Some of what you need •3-4 Years of Retail customer service is preferred. •1-3 years in a supervisory role with direct accountability for achieving sales and service targets is preferred. •Successful completion of high school is preferred. •Ability to achieve customer service excellence and sales results •Curious •Approachable •Passionate •Solutions Finder Some of what you will get •Associate discount •Health and Dental benefits •RRSP/DPSP •Learning & Development programs •And more... Additional Information •Exposure to moderate levels of noise generated by the print equipment. •You are required to stand in a stationary position for periods of time. This would occur while working on various orders. •We'll also ask you to work a variety of shifts including evenings and weekends. Other Job Title Suggestions • Retail Supervisor, Services #bringyourpassion Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. At solutionshop, we partner with customers to help them find the right solutions to be successful, such as services like Design, Print, Tech Support, Digital Marketing, as well as Shipping.We are looking for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you do As the Tech Services Representative, you're a champion of the customer experience on the retail floor and the Tech Services centre. You enable our work, learn, and grow culture for our customers and associates. Passionate about technology, you continuously grow your knowledge by committing to ongoing self-development and share your expertise with your team members. You will be responsible for installing, configuring, upgrading, troubleshooting and repairing computer hardware and operating systems. You help our customers achieve their working & learning goals by sharing your knowledge, experiences, and enthusiasm on the latest tech products, services, and trends. Specifically, you will: •Connect, share and partner with customers to identify solutions that cater to their needs and add value. •Be an expert with our product and services to identify and recommend referral opportunities. Reconnect and follow up with customers to solicit feedback on sales; promote additional products and services that create value. •Arrange service appointments, perform In-Store/In-Home computer upgrades, repairs and setups and follow up with customers. •Facilitate repairs to be done by the Warranty Depot or third-party repair partners, to ensure an optimal customer experience. •Provide training to associates on services knowledge. •Operational excellence and customer experience are important aspects of your role. You will operate cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, fellow associates, and our customers as a key priority. Some of what you need •6 months to 1 year of previously related experience is preferred. •Technical system diagnostic and upgrades/repair experience is preferred. •Working towards or successful completion of high school is preferred. •Demonstrated skills in performing services/upgrades to all types of computers. •Ability to communicate with and engage customers effectively using a variety of mediums. •Proven track record of achieving customer service excellence and sales results •Ownership of / access to transportation •Technology savvy •Curious •Approachable •Passionate •Solutions Finder Some of what you will get •Associate discount •Health and Dental benefits •RRSP/DPSP •Learning & Development programs •And more... Additional Information •A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. •We'll also ask you to work a variety of shifts including evenings and weekends. •Valid drivers' license and a vehicle is an asset in some locations for this role. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

PURPOSE OF JOB Tech Services Specialist is responsible to effectively promote and sell Tech services and products, executing both in-store and in-home/business. They will install, configure, upgrade, troubleshoot and repair computer hardware and operating systems, partnering with the Warranty Depot/Matrix teams as required. They are responsible for establishing and maintaining sales and service excellence by assigning the highest priority to customer satisfaction and demonstrating quality in every aspect of work. Provides guidance, training and coaching to associates as required on company initiatives, sales programs and product knowledge. Dependent on store sales volume this role will effectively balance their time in Tech Services as well as direct sales floor activities. PRIMARY DUTIES AND RESPONSIBILITIES • Maximizes sales opportunities with every customer by using current selling techniques and company programs. • Leads and promotes selling of technology services/products and supports a selling culture in order to achieve current goals and targets. • Arranges service appointments, performs In Store/In Home/Business computer upgrades, repairs and setups and follows up with customers. • Ensures high quality execution of all technology services to minimize rework. • Provides training and coaching to associates on technology services and on the sales floor in Capital goods. • Effectively resolves customer concerns and escalates to management when appropriate. • Performs follow up calls to solicit feedback on sales, promote additional products and services. • Facilitates repairs to be done by the Warranty Depot or third party repair facilities to ensure satisfactory customer service standard. • Executes ETS procedures effectively. • Updates management on ongoing work that may require action or follow up in their absence. • Prioritizes time between Tech Services and the sales floor based on business needs and as directed. • Provides coverage and assistance in the technology department where business needs require and as associate training supports. • Understands and adheres to all privacy and information management policies and procedures. • Properly secures company and customer assets and physical inventory and follows all loss prevention procedures. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Checks all sources of communication for information (white boards, bulletin boards, HUB, etc). • Identifies and communicates suggestions for improvements in all areas of business. • Maintains general cleanliness of all tech room and workstations as assigned, according to company standards. • Maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. • Where store market has been approved and sales volume supports, associate may fulfill In Home Service for multiple locations. Associate is required to review and sign off on agreement of the 'In Home Services' Guidebook and ensure their full understanding of this program prior to supporting this. KNOWLEDGE / SKILL REQUIREMENTS • Verifiable and demonstrated skill in performing services/upgrades to all types of computers. • Demonstrates strong selling ability. • Ability to make appropriate product recommendations to customers. • Capacity to communicate with customers effectively using a variety of mediums. This involves the ability to take full ownership of the customer relationship and the ability to resolve customer concerns in a diplomatic manner. • Demonstrates leadership, and the ability to effectively train and coach. • Ability to make appropriate product recommendations to customers and at times do so 'in the moment'. • Ability to make decisions with integrity that supports company guidelines and makes good business sense. • Ability to plan, organize and prioritize efficiently and effectively to handle their daily responsibilities and serve our customers. Ability to deal with multiple priorities and tasks at one time. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. • Able to work flexible schedule. PHYSICAL DEMANDS / WORKING CONDITIONS • Conditions of the work environment are such that minor stress and physical discomfort may occur. • A moderate amount of physical effort is required while handling technology equipment. RECOMMENDED QUALIFICATIONS Experience: • 1-2 years of previous related experience is preferred. • Technical system diagnostic and upgrades/repair experience is preferred. • Valid drivers' license is preferred. Education: • Working towards or successful completion of high school is preferred. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. At solutionshop, we partner with customers to help them find the right solutions to be successful, such as services like Design, Print, Tech Support, Digital Marketing, as well as Shipping.We are looking for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do As the Copy & Print Centre Representative supporting solutionshop, you consult and provide recommendations on solutions for your customer partners by utilizing all the business development service options that will help them achieve their working and learning goals. You filter sales and production through appropriate channels, and understand the unique needs of our consumer and business customers. You use your knowledge of products and solutions to find ways to inspire our customers, building loyalty and trust; and adding value in ways that are meaningful to them. You help customers to work, learn, and grow. Specifically, you will: •Contribute to the sales and margin goals in the services area of the store, including print, digital marketing, shipping and tech services. •Own the appearance and standards of the solutions shop, and partner with the solutions shop team to maintain supplies. •Review the online dash board and filter the processing of customer orders in an efficient, accurate manner. •Pay close attention to detail and instructions, and manage projects while following proper production procedures (set-up, quality control, and finishing). •Connect, Share, and Partner with customers to discover sales opportunities. •Create a best-in-class customer experience especially when managing customer queues. •Operational excellence and customer experience are important aspects of your role. You will operate cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, fellow associates, and our customers as a key priority. Some of what you need •1-2 Years of Retail customer service. •Prior experience in a retail/commercial printing environment is preferred. •Working towards or successful completion of high school is preferred. •Proven track record of achieving customer service excellence and sales results •Technology savvy •Curious •Approachable •Passionate •Solutions finder Some of what you will get •Associate discount •Flex Benefits •RRSP/DPSP •Learning & Development programs •And more... Additional Information •A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. •There will be exposure to moderately levels of noise generated by the print equipment. •You will be required to stand in a stationary position for periods of time. This would occur while working on various orders. •We'll also ask you to work a variety of shifts including evenings and weekends. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

PURPOSE OF JOB Tech Services Specialist is responsible to effectively promote and sell Tech services and products, executing both in-store and in-home/business. They will install, configure, upgrade, troubleshoot and repair computer hardware and operating systems, partnering with the Warranty Depot/Matrix teams as required. They are responsible for establishing and maintaining sales and service excellence by assigning the highest priority to customer satisfaction and demonstrating quality in every aspect of work. Provides guidance, training and coaching to associates as required on company initiatives, sales programs and product knowledge. Dependent on store sales volume this role will effectively balance their time in Tech Services as well as direct sales floor activities. PRIMARY DUTIES AND RESPONSIBILITIES • Maximizes sales opportunities with every customer by using current selling techniques and company programs. • Leads and promotes selling of technology services/products and supports a selling culture in order to achieve current goals and targets. • Arranges service appointments, performs In Store/In Home/Business computer upgrades, repairs and setups and follows up with customers. • Ensures high quality execution of all technology services to minimize rework. • Provides training and coaching to associates on technology services and on the sales floor in Capital goods. • Effectively resolves customer concerns and escalates to management when appropriate. • Performs follow up calls to solicit feedback on sales, promote additional products and services. • Facilitates repairs to be done by the Warranty Depot or third party repair facilities to ensure satisfactory customer service standard. • Executes ETS procedures effectively. • Updates management on ongoing work that may require action or follow up in their absence. • Prioritizes time between Tech Services and the sales floor based on business needs and as directed. • Provides coverage and assistance in the technology department where business needs require and as associate training supports. • Understands and adheres to all privacy and information management policies and procedures. • Properly secures company and customer assets and physical inventory and follows all loss prevention procedures. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Checks all sources of communication for information (white boards, bulletin boards, HUB, etc). • Identifies and communicates suggestions for improvements in all areas of business. • Maintains general cleanliness of all tech room and workstations as assigned, according to company standards. • Maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. • Where store market has been approved and sales volume supports, associate may fulfill In Home Service for multiple locations. Associate is required to review and sign off on agreement of the 'In Home Services' Guidebook and ensure their full understanding of this program prior to supporting this. KNOWLEDGE / SKILL REQUIREMENTS • Verifiable and demonstrated skill in performing services/upgrades to all types of computers. • Demonstrates strong selling ability. • Ability to make appropriate product recommendations to customers. • Capacity to communicate with customers effectively using a variety of mediums. This involves the ability to take full ownership of the customer relationship and the ability to resolve customer concerns in a diplomatic manner. • Demonstrates leadership, and the ability to effectively train and coach. • Ability to make appropriate product recommendations to customers and at times do so 'in the moment'. • Ability to make decisions with integrity that supports company guidelines and makes good business sense. • Ability to plan, organize and prioritize efficiently and effectively to handle their daily responsibilities and serve our customers. Ability to deal with multiple priorities and tasks at one time. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. • Able to work flexible schedule. PHYSICAL DEMANDS / WORKING CONDITIONS • Conditions of the work environment are such that minor stress and physical discomfort may occur. • A moderate amount of physical effort is required while handling technology equipment. RECOMMENDED QUALIFICATIONS Experience: • 1-2 years of previous related experience is preferred. • Technical system diagnostic and upgrades/repair experience is preferred. • Valid drivers' license is preferred. Education: • Working towards or successful completion of high school is preferred. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. At solutionshop, we partner with customers to help them find the right solutions to be successful, such as services like Design, Print, Tech Support, Digital Marketing, as well as Shipping.We are looking for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you do As the Tech Services Representative, you're a champion of the customer experience on the retail floor and the Tech Services centre. You enable our work, learn, and grow culture for our customers and associates. Passionate about technology, you continuously grow your knowledge by committing to ongoing self-development and share your expertise with your team members. You will be responsible for installing, configuring, upgrading, troubleshooting and repairing computer hardware and operating systems. You help our customers achieve their working & learning goals by sharing your knowledge, experiences, and enthusiasm on the latest tech products, services, and trends. Specifically, you will: •Connect, share and partner with customers to identify solutions that cater to their needs and add value. •Be an expert with our product and services to identify and recommend referral opportunities. Reconnect and follow up with customers to solicit feedback on sales; promote additional products and services that create value. •Arrange service appointments, perform In-Store/In-Home computer upgrades, repairs and setups and follow up with customers. •Facilitate repairs to be done by the Warranty Depot or third-party repair partners, to ensure an optimal customer experience. •Provide training to associates on services knowledge. •Operational excellence and customer experience are important aspects of your role. You will operate cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, fellow associates, and our customers as a key priority. Some of what you need •6 months to 1 year of previously related experience is preferred. •Technical system diagnostic and upgrades/repair experience is preferred. •Working towards or successful completion of high school is preferred. •Demonstrated skills in performing services/upgrades to all types of computers. •Ability to communicate with and engage customers effectively using a variety of mediums. •Proven track record of achieving customer service excellence and sales results •Ownership of / access to transportation •Technology savvy •Curious •Approachable •Passionate •Solutions Finder Some of what you will get •Associate discount •Health and Dental benefits •RRSP/DPSP •Learning & Development programs •And more... Additional Information •A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. •We'll also ask you to work a variety of shifts including evenings and weekends. •Valid drivers' license and a vehicle is an asset in some locations for this role. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. At solutionshop, we partner with customers to help them find the right solutions to be successful, such as services like Design, Print, Tech Support, Digital Marketing, as well as Shipping.We are looking for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you do As the Tech Services Representative, you're a champion of the customer experience on the retail floor and the Tech Services centre. You enable our work, learn, and grow culture for our customers and associates. Passionate about technology, you continuously grow your knowledge by committing to ongoing self-development and share your expertise with your team members. You will be responsible for installing, configuring, upgrading, troubleshooting and repairing computer hardware and operating systems. You help our customers achieve their working & learning goals by sharing your knowledge, experiences, and enthusiasm on the latest tech products, services, and trends. Specifically, you will: •Connect, share and partner with customers to identify solutions that cater to their needs and add value. •Be an expert with our product and services to identify and recommend referral opportunities. Reconnect and follow up with customers to solicit feedback on sales; promote additional products and services that create value. •Arrange service appointments, perform In-Store/In-Home computer upgrades, repairs and setups and follow up with customers. •Facilitate repairs to be done by the Warranty Depot or third-party repair partners, to ensure an optimal customer experience. •Provide training to associates on services knowledge. •Operational excellence and customer experience are important aspects of your role. You will operate cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, fellow associates, and our customers as a key priority. Some of what you need •6 months to 1 year of previously related experience is preferred. •Technical system diagnostic and upgrades/repair experience is preferred. •Working towards or successful completion of high school is preferred. •Demonstrated skills in performing services/upgrades to all types of computers. •Ability to communicate with and engage customers effectively using a variety of mediums. •Proven track record of achieving customer service excellence and sales results •Ownership of / access to transportation •Technology savvy •Curious •Approachable •Passionate •Solutions Finder Some of what you will get •Associate discount •Health and Dental benefits •RRSP/DPSP •Learning & Development programs •And more... Additional Information •A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. •We'll also ask you to work a variety of shifts including evenings and weekends. •Valid drivers' license and a vehicle is an asset in some locations for this role. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

About Us: Talize is a proudly Canadian owned and operated national for-profit retailer offering quality resale apparel and housewares at unbeatable prices. As Canada's newest and most unique shopping experience we offer new, like-new, and vintage items all under one roof. That means fantastic deals on brand names and designer fashions, and housewares! Duties and Responsibilities: Leadership Support the Retail Floor Manager by coordinating the efforts of Retail Floor Team Members to ensure daily department standards are achieved. Assist the Retail Floor Manager with the selection, screening, interviewing, hiring, and onboarding of Retail Floor Team Members. Lead in the training of Retail Floor Team Members in point of sale operations, customer service, merchandising, loss prevention, company policies and recovery duties - among other tasks. Work as an integral part of the management team by providing support, attending meetings and sharing information. Employee Relations Support the Retail Floor Manager with providing direction to Retail Floor Team Members regarding company policies and procedures. Recognize and report Retail Floor Team Member policy infractions to the Retail Floor Manager and General Manager. Assist in the implementation of employee recognition programs and events. Health and Safety Monitor all register areas, the retail floor, fitting rooms and washrooms to ensure they are kept in an organized and clean manner in accordance to company housekeeping standards. Take precautionary measures and follow company guidelines against external and internal theft. Take appropriate action when external and internal theft occurs. Provide a safe workplace environment by identifying and properly removing any hazards and reporting hazards to the General Manager and Joint Health and Safety Committee. Immediately report and document employee or customer accidents to the Retail Floor Manager or General Manager. Departmental Responsibilities Routinely complete floor walks to determine priorities and delegate tasks to Retail Floor Team Members. Accurately handle all register transactions including exchanges, refunds, cancellations, tax exemption, etc. Promptly provide pricing verification for merchandise when tags are missing or when a price is in question at the register. Ensure that all customer needs are addressed, such as: answering customer inquiries, solving customer complaints, and processing customer transactions in a timely manner. Inspect register areas and the retail floor to verify they are stocked, and merchandise is properly sorted. Manage store funds securely and process cash deposits in a timely manner. Assist the Retail Floor Manager with the preparation and execution of sale days. Other Duties Maintain professionalism while communicating with peers, managers and customers. Collaborate with store management to ensure operations and production work as a team toward the same goals - this may include sharing some responsibilities between the two departments. Responsible for opening and closing the store. Perform additional job-related duties as requested by the Retail Floor Manager or General Manager . Experience: 2+ years of experience working in retail. 1+ years of experience in a leadership role. Previous work in a thrift retail environment is considered an asset. Core Competencies: Customer Oriented- Provide creative approaches to improve customer experience. Attention to Detail- Monitor the store to ensure that team members have maintained a visually appealing store, through the proper displaying of merchandise. Job Recognition- Recognize when to escalate appropriate or specific situations to the Retail Floor Manager . Reliability- Shows commitment, dependability and accountability in one's work, and follows through on all designated tasks and projects regardless of interruption. Team Building- Work to develop, maintain, and promote positive working relationships within the Retail department to promote inclusivity. Communication- Be clear and articulate when speaking to a group or an individual, assuring that the intended message is fully comprehended. Physical Requirements: Ability to stand and walk for the duration of shift. Constant bending, reaching, and using hands for repetitive actions. Lifting and carrying items up to 50lbs without assistance throughout shift . Pushing and pulling merchandise containers on wheels weighing up to 500lbs. Work Environment: Exposure to dust - all of designated shift. Exposure to periodic temperature fluctuations and noise levels. Work schedule hours will include days, evenings, weekends and holidays. Interaction with customers, clients and the public at large. Talize Inc. is an equal opportunity employer and is committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. If you require any type of accommodation, please let the hiring manager know, and we will work with you to meet your needs.

Home Careers @ Guelph Current Opportunities Associate Vice President, Advancement Associate Vice President, Advancement Forbes includes U of G Among Canada’s Best Employers Associate Vice President, Advancement University of Guelph The University of Guelph has partnered with the leadership advisory firm of KCI for this recruitment. Find the detailed posting description here: Associate Vice President, Advancement KCI Search + Talent has been retained to conduct this search on behalf of University of Guelph. For more information about this opportunity, please contact Tara George or Samantha David at KCI Search+ Talent by email at [email protected]. All inquiries and applications will be held in strict confidence. Search form Search Human ResourcesSearchSearch Current Opportunities Animal Housing Pharmacy Technician Registered Veterinary Technician (Large Animal Ward) Client Services Clerk Dispatcher Food and Hospitality Services Assistant Casual Campus Safety Attendant Hospital Assistant Radiation Therapist (RT) Registered Veterinary Technician Medical Device Reprocessing Technician Assistant Vice-President, School of Continuing Studies Associate Vice President, Advancement (current page) Child and Adolescent Therapist Communication Manager Custodian Educational Developer, Anti-oppressive and Inclusive Pedagogies Educational Developer, Indigenous Knowledges and Pedagogies Experiential Learning Partnership and Educational Developer Manager, Academic and Living Learning Communities Manager, Environmental Health & Safety (EHS) Compliance & Continuous Improvement Media Relations Officer Operations Director, Agricultural Genomics Action Centre Pension and Benefits Assistant Pharmacy Technician Portfolio Manager Project Manager Second Class Operating Engineer Senior Laboratory Technician Vice President, Research and Innovation Printer-friendly versionPDF version Share this page Share on Facebook Share on Twitter Share on LinkedIn Print this page

Director of Development, Major Gifts Requisition ID 2023-11537 Department Advancement Employment Type Permanent Time Type Full-Time Hiring Range $108,021 - $135,026 Job Category Advancement Job Location : Location CA-ON-Waterloo Overview Accountable to the AVP Development Programs, the Director is responsible for leading and providing oversight to the major giving unit, driving major gift fundraising and sponsorship activities through the Office of Advancement. The Director works within the framework of Waterloo’s Office of Advancement, and the office of the Vice-President Advancement, to ensure that Waterloo has a coordinated overall strategic advancement plan. The Director is also responsible for overseeing academic support unit (ASU) Advancement contributions to and compliance with Waterloo initiatives. The Director’s overall objective is to enhance the fundraising capability and success at the major giving level. through the strategic planning, development and implementation of development programs in support of priority areas. To this end, the Director is accountable for strategic planning of the ASUs Development Activities, including annual fundraising plans, providing team leadership, overseeing major gifts fundraising activity, managing a personal portfolio of major and principal gift prospects and donors, and overseeing the overall Donor strategy development for the portfolio. The Director, Development provides leadership in developing and evaluating strategic, donor centric fundraising approaches that complement and enhance programs within Advancement and across the university (for example, leadership giving, planned giving, principal gifts, Faculty fundraising campaigns, non-academic support units) as well as advancement service areas (including systems, gift processing, records, donor relations & stewardship, advancement communications and research). Responsibilities Strategic Direction, Planning and Priority Setting for Major Giving Activity:Provides oversight to the development and execution of annual strategic plans across the major giving unit, including projections regarding dollars raised, visits, stewardship activities, and other performance metricsEstablishes and implements coordinated short and long range goals and objectives for Development activitiesEstablishes internal policies and operating procedures necessary to achieve objectivesMonitors and evaluates the development program effectiveness against priorities and performance targets; effects changes required for improvementProvides input to capital and other university-wide fundraising campaigns and project themesEnsures ASU/university-wide development programs are in-line with overall university goals and objectivesDevelops and implements fundraising strategies for ASU/university-wide funding priorities in consultation with team members and counsel, for example for increasing the average gift, for renewing and upgrading donors and for building the major gifts pipelineInitiates and directs research on individuals identified as having significant donor potentialAccountable for the assigned operating budgetTeam Leadership & ManagementProvides direct management, supervisory responsibilities, and establishes priorities for major giving team members as the team grows to meet the needs of the universityDirects management activities and special projects; Directs recruiting, onboarding, training, and evaluation of program staff and ensures resources are in place for ongoing mentorship and professional development of major giving team membersCultivates a ‘One Advancement’ team model, encourages collaboration within the team and across AdvancementSupervises development officers deployed university-wide to support evolving priorities, working collaboratively with leaders in various Faculties or ASUs to support unit fundraising effortsLeads the development and implementation of a multi-year plan to build the university’s donor pipeline, with particular attention to capacity within the major giving unit, to include goal setting, budgeting, and resource plans in support of overall objectivesAssists in the development, implementation and evaluation of operating procedures and policies related to the efficient and effective operation of the major giving team with a goal to maximize fundraiser productivityAssesses and develops staff potential through assignment of responsibilities and formal training opportunitiesFundraising and Donor RelationsWorks collaboratively within Advancement to move prospects through the pipelineInitiates relationships with potentially generous donors, develops and cultivates commitment and works towards its translation into financial and volunteer supportPromotes the needs of the unit at fundraising and other special events through public speaking engagements and personal contactPlans and hosts campus visits for major donors and potential major donorsEstablishes and monitors donor recognition and acknowledgement programsDevelops Terms of Reference for endowment and trust donationsAssumes primary responsibility for a significant portfolio of major gift prospects and donorsDevelops and implements tailored action plans, solicitation strategies and proposals for each prospectMakes face-to-face calls both with and without key volunteers and University leadershipPrepare notes for prospect tracking and clearance systemWorks with AVP EDI, AVP Indigenous Initiatives, Vice Provost, Students, Vice Provost CEE, Director, Athletics & Recreation, Director, Velocity, and others across the university to clarify fundraising priorities and develop strategies to cultivate, solicit, support and manage volunteer and donor involvement with Advancement activitiesBuilds/reinforces base & pipeline for major and principal gifts prospects and donors - collaboratively with colleagues across the University in multi-track & PG prospects (clearance, strategy, stewardship)Alumni RelationsCoordinates with Alumni Relations as needed to leverage engagement activity for Development purposesParticipates in strategy development and promotion of campus-wide alumni outreach, as required/appropriateUniversity RelationsDevelops the infrastructure and linkage to ASUs for fundraising strategies in all priority unitsWorks with Directors, AVPs, and others in advancing individual, corporate and foundation donors in support of their funding prioritiesAdvises Directors, AVPs of established Advancement plans and policies with an aim toward providing consultation for developing appropriate effective programs at the departmental levelPlans and develops strategies and advises on pilot projects for Directors, AVPs to test the effectiveness of new strategies and techniques, recommends new programs Qualifications Undergraduate University degree required, Master’s degree an asset, preferably from the University of WaterlooCertified Fund Raising Executive (CFRE) certification8+ years of progressively responsible fundraising experience with a proven track record of success, including volunteer management, demonstrated major gift solicitations and campaign experience with a proven track record of achievement and success with raising funds at a level in the top 5% for their sector, with a minimum of $1M annually for the team they have led, or $250K individuallyExperience producing strategic plans which consist of measurable objectives and the associated costsExperience monitoring and revising strategic plansManagement experience demonstrating the ability to deal with a diversity of Human Resources related issuesExperience with complex giving vehicles and planned givingDemonstrated experience using planning/project management tools to manage projects, timelines, and communicationsExperience dealing with budget-settingPrevious experience managing high performing fundraising teamsExperience in a university environment is an asset Equity Statement The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is co-ordinated within the Office of Indigenous Relations. The University values the diverse and intersectional identities of its students, faculty, and staff. The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. The University of Waterloo seeks applicants who embrace our values of equity, anti-racism and inclusion. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis and/or Inuk (Inuit), Black, racialized, a person with a disability, women and/or 2SLGBTQ+. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. The University of Waterloo is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources at [email protected] or 519-888-4567, ext. 45935. Options Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com

  Sunnybrook Health Sciences Centre, in Toronto, Canada, a fully affiliated academic Health Sciences facility of the University of Toronto, is inviting applications for the Chief of Odette Cancer Program, Sunnybrook Health Sciences Centre and Regional Vice President, Toronto Central North, Ontario Health (Cancer Care Ontario). Effective start date is January 1, 2024, or as mutually agreed upon.   Sunnybrook has an ambitious vision to Invent the Future of Health Care. Sunnybrook’s Strategic Plan 2021-25 emphasizes the essential role that Sunnybrook plays, not only through its tertiary regional and provincial programs, but also supporting the community needs within the North Toronto Ontario Health Team (OHT).  Our strategic plan identifies four strategic directions that include personalized and precise treatments; integrated and sustainable models of care across the health system; improving quality and creating a better care experience; and building high performing teams.   To learn more about our strategic plan, please visit: https://sunnybrook.ca/content/?page=strategic-plan-2021-25&rr=strategicplan   The Odette Cancer Program is a regional cancer program, fully affiliated with both Ontario Health (Cancer Care Ontario), and the University of Toronto.  It serves as the Regional Cancer Centre for Toronto Central North region offering complex, multi-disciplinary (surgical, medical and radiation oncology) regionalized care for breast, brain and spine, head and neck, lung, hepato-pancreatico-biliary, genito-urinary and gyne-oncological cancers, as well as rare tumours such as neuroendocrine tumours. We are also home to the Temerty Breast Centre and the Susan Leslie Clinic for Neuroendocrine Cancers. These services are offered in partnership with all Ontario regions, but particularly in the north-east Greater Toronto Area (GTA). The centre has also innovated with highly specialized radiation treatments including the Cancer Ablation Therapy program (CAT) that comprises Canada’s first MRI-LINAC, Canada’s only MRI-brachytherapy operating room, and a Gamma Knife ICON. Our Surgical Oncology program is a high quality and high volume program that has focused on health services research, clinical trials as well as innovative technological advances (example:  Magnetic seed localization)  Comprehensive general cancer care is also delivered with a priority to the local catchment area in the north Toronto community. Outpatient care is delivered through the Odette Cancer Centre.  In 2022/23, the cancer program delivered over 40,000 systemic treatments, over 76,000 radiation treatments, and 3,000 complex cancer surgeries. A major focus of development over the next five years is to accelerate the growth of our personalized oncology program including expansion of our early phase clinical trial portfolio and development of cell-based therapies.   The Regional Vice President (RVP) plays an integral role in the coordination of cancer care across Ontario by acting in a dual role jointly accountable to the President & CEO of Ontario Health (Cancer Care Ontario) and the President & CEO of Sunnybrook (or their assigned designates). A principle of this dual relationship is to be complementary, and therefore support provincial, regional, and organizational planning. Through leadership at Ontario Health (Cancer Care Ontario) and the Regional Cancer Program, the RVP is responsible for executing at the provincial and regional level the vision, mission, and goals of Ontario Health (Cancer Care Ontario) and of Sunnybrook. The RVP is responsible for championing and influencing system transformation to drive performance of the cancer system and the region.   As a premier academic health sciences centre, Sunnybrook is committed to high quality inter-professional education. It provides unique educational experiences for more than 4,000 trainees each year and is the home of one of the University’s four Academies for undergraduate medical education in addition to providing superb postgraduate and fellowship training in virtually all disciplines.   Sunnybrook Research Institute (SRI) is the research arm of Sunnybrook Health Sciences Centre and has internationally acclaimed programs in basic and applied research. SRI scientists work to understand and prevent disease, and to develop treatments that enhance and extend life. Each year, SRI conducts about $100 million in research developing innovations in care for the more than 1.3 million patients.  For more information about SRI, please visit www.sunnybrook.ca/research.    The Odette Cancer Program produces high quality research across platforms. Between 35-43 million dollars of grant funding is awarded annually to researchers, many with national and international reputations. Since 2014 the number of active clinical trials has risen with 400 clinical trials currently active and renewed infrastructure funding through 3 CTN (Canadian Cancer Clinical Trials Network).   Philanthropy is an essential enabler of our vision to Invent the Future of Health Care. The Chief of the Odette Cancer Program will work in closer partnership with the Sunnybrook Foundation to identify key philanthropic priorities, and to engage with potential donors to advance these priorities and make them a reality.   Candidates must hold an MD degree and have certification from the Royal College of Physicians and Surgeons of Canada (or equivalent qualifications), and will be qualified to hold a clinical full time academic appointment at the University of Toronto at the rank of Associate Professor or Full Professor in an appropriate clinical department. The successful candidate will be a transformational leader with outstanding interpersonal skills.  The candidate will have the vision to advance integration with Sunnybrook strategic priorities as well as with the broader community;  commitment to forging partnerships with other institutions, community agencies and our North Toronto OHT to support the development of integrated delivery systems; experience working in diverse populations; values inclusiveness, equity and diversity, and in nurturing an ethos of culturally-sensitive care; strong leadership capabilities, commitment to inter-professional and family integrated care, significant experience as an effective and generous mentor to trainees and faculty at all stages of their careers; a record of peer-reviewed research; leadership in undergraduate, postgraduate, fellowship, continuing medical education or patient education; and/or leadership in model service delivery as a creative professional academic activity   Estimated remuneration (combination of clinical earnings and administrative stipend) will be in the range of $500-700K/annum, commensurate with academic rank, qualifications and experience.   To apply: Applications will be accepted until October 25, 2023, however, the position will remain open until filled or recruitment is closed.  Review of applications will begin immediately.  Interested candidates must submit (1) letter of interest, (2) statement on contributions to equity, diversity and inclusion (EDI) [300-words maximum], (3) up-to-date curriculum vitae and (4) names and contact information of three referees.  Examples of contributions to EDI include faculty and/or leadership development initiatives; development of inclusive pedagogies; research, scholarship and/or teaching with a focus on underrepresented and historically marginalized communities; public engagement activities that reach out to marginalized communities; mentoring of students, staff and/or faculty from underrepresented groups.    Application package should be submitted to:  Don Lang, Chair, Search Committee, c/o Ms. Rajni Sandhu, Office of Medical Professional Practice, Sunnybrook Health Sciences Centre, 2075 Bayview Avenue, Room DG29, Toronto, Ontario, M4N 3M5 Canada. Email:  [email protected]   For more information about Sunnybrook, please visit our website at www.sunnybrook.ca   All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.   Diversity Statement Sunnybrook Health Sciences Centre and the University of Toronto embrace Diversity and are building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.   Accessibility Statement Sunnybrook Health Sciences Centre and the University of Toronto strive to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission. We are committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.  If you require accommodation for disability during any stage of the recruitment process, please indicate this on your Internal Application/Transfer Form.

Sunnybrook Health Sciences Centre, in Toronto, Canada, a fully affiliated academic Health Sciences facility of the University of Toronto, is inviting applications for its Chief of St. John’s Rehabilitation Program.  The anticipated start date is July 1, 2024, or as mutually agreed upon.   Sunnybrook has an ambitious vision to Invent the Future of Health Care. Sunnybrook’s Strategic Plan 2021-25 emphasizes the essential role that Sunnybrook plays, not only through its tertiary regional and provincial programs, but also supporting the community needs of the North Toronto Ontario Health Team.  Our strategic plan identifies four strategic directions that include personalized and precise treatments; integrated and sustainable models of care across the health system; improving quality and creating a better care experience; and building high performing teams.   To learn more about our strategic plan, please visit: https://sunnybrook.ca/content/?page=strategic-plan-2021-25&rr=strategicplan   St. John’s Rehabilitation Program at Sunnybrook is a 178 bed rehabilitation centre that provides care for adults recovering from life changing illness or injury. Aligned with Sunnybrook’s corporate vision, the vision of the St. John’s Rehabilitation Program is to Invent the Future of Rehabilitation Care. Complex services include amputees, cardiac, stroke, trauma and Ontario’s only burn rehabilitation centre.  Other areas of focus include cancer, oncology, neurology and musculoskeletal rehabilitation. The program delivers individually customized rehabilitation services that focus on the whole person – mind, body and soul.   As a premier academic health sciences centre, Sunnybrook is committed to high quality inter-professional education. It provides unique educational experiences for more than 4,000 trainees each year and is the home of one of the University’s four Academies for undergraduate medical education in addition to providing superb postgraduate and fellowship training in virtually all disciplines.   Sunnybrook Research Institute (SRI) is the research arm of Sunnybrook Health Sciences Centre and has internationally acclaimed programs in basic and applied research.  SRI scientists work to understand and prevent disease, and to develop treatments that enhance and extend life.   Each year, SRI conducts about $100 million in research developing innovations in care for more than 1.3 million patients. For more information about SRI, please visit www.sunnybrook.ca/research   Philanthropy is an essential enabler of Sunnybrook’s vision to Invent the Future of Health Care. The Chief of the St. John’s Rehabilitation Program will play an active role in the fundraising to achieve the Program’s ambition in close partnership with the Sunnybrook Foundation and our standards for ethical and coordinated practice. This includes working broadly amongst colleagues to establish key philanthropic priorities that flow from and align with the strategic direction, and modelling a culture of gratitude with Program staff that enables Foundation partners to maximize fundraising efforts with potential donors to advance these priorities and make them a reality.   The John and Sally Eaton Chair in Rehabilitation Research is an endowed chair between Sunnybrook Health Sciences Centre and the University of Toronto held at St. John’s Rehabilitation. For over a decade, The Eaton Family’s generosity has elevated research and care at St. John’s Rehabilitation providing a sustainable source of research funding leveraged to attract additional grant support. The current chairholder’s term ends in June 2024. The chair term is five years and is renewable for a second term. While the recruitment process of the Eaton Chair is separate from the recruitment of the Chief of the St. John’s Rehabilitation Program, the incoming Chief would be eligible to be considered for the Chair role.   The successful candidate will be a transformational leader with outstanding interpersonal skills.  The candidate will have the vision to advance integration with Sunnybrook strategic priorities as well as with the broader community; commitment to forging partnerships with other institutions, community agencies and our North Toronto Ontario Health Team to support the development of integrated delivery systems; experience working in diverse populations; values inclusiveness, equity and diversity, and in nurturing an ethos of culturally-sensitive care; strong leadership capabilities, significant experience as an effective and generous mentor to trainees and faculty at all stages of their careers; a record of peer-reviewed research; leadership in undergraduate, postgraduate, fellowship, continuing medical education or patient education; and/or leadership in model service delivery as a creative professional academic activity.   Candidates must hold an MD and have certification from the Royal College of Physicians and Surgeons of Canada or the College of Family Physicians of Canada (or equivalent qualification from another jurisdiction), have significant experience in rehabilitation medicine, and be eligible to hold a clinical full time academic appointment at the University of Toronto at the rank of Associate or Full Professor in an appropriate clinical department.   Estimated remuneration (combination of clinical earnings and administrative stipend) will be in the range of $250,000 -$350,000, commensurate with academic rank, qualifications and experience.   To apply: Applications will be accepted until April 15, 2024, however the position will remain open until filled or recruitment is closed.  Review of applications will begin immediately.  Interested candidates must submit (1) letter of interest, (2) statement on contributions to equity, diversity and inclusion (EDI) [300-words maximum], (3) up-to-date curriculum vitae and (4) names and contact information of three referees.  Examples of contributions to EDI include faculty and/or leadership development initiatives; development of inclusive pedagogies; research, scholarship and/or teaching with a focus on underrepresented and historically marginalized communities; public engagement activities that reach out to marginalized communities; mentoring of students, staff and/or faculty from underrepresented groups.    Application package should be submitted to:  Martha Tory, Chair, Search Committee, c/o Ms. Rajni Sandhu, Office of Medical Professional Practice, Sunnybrook Health Sciences Centre, 2075 Bayview Avenue, Room DG29, Toronto, Ontario, M4N 3M5 Canada. Email:  [email protected]   All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.   Diversity Statement Sunnybrook Health Sciences Centre and the University of Toronto embrace Diversity and are building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.   Accessibility Statement Sunnybrook Health Sciences Centre and the University of Toronto strive to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission. We are committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.  If you require accommodation for disability during any stage of the recruitment process, please indicate this on your Internal Application/Transfer Form.  

Sunnybrook Health Sciences Centre, in Toronto, Canada, a fully affiliated academic Health Sciences facility of the University of Toronto, is inviting applications for the Chief of Hurvitz Brain Sciences Program. Effective start date is July 15, 2024, or as mutually agreed upon.   Sunnybrook has an ambitious vision to Invent the Future of Health Care. Sunnybrook’s Strategic Plan 2021-25 emphasizes the essential role that Sunnybrook plays, not only through its tertiary regional and provincial programs, but also supporting the community needs within the North Toronto Ontario Health Team (OHT).  Our strategic plan identifies four strategic directions that include personalized and precise treatments; integrated and sustainable models of care across the health system; improving quality and creating a better care experience; and building high performing teams.  To learn more about our strategic plan, please visit: https://sunnybrook.ca/content/?page=strategic-plan-2021-25&rr=strategicplan   Sunnybrook’s Hurvitz Brain Sciences Program is driving innovation and treatment in brain health.  Aligned with Sunnybrook’s corporate vision, the vision of the Hurvitz Brain Sciences Program is to Invent the Future of Brain Health. The Program has identified three major strategic themes that include Brain Injury, Degeneration, Repair; Brain Therapeutics; and System Integration.   Our interdisciplinary team of experts is dedicated to clinical care and pioneering investigation of some of the most challenging brain conditions of our time including; stroke, dementia, mood and anxiety disorders, Alzheimer’s disease and ALS. The Program also encompasses Vision and Hearing Services.  The Harquail Centre for Neuromodulation is one of the world’s first to offer a complete range of neuromodulation strategies in the new Garry Hurvitz Brain Sciences Centre. Opening in 2024, the centre will be a hub of innovation and care delivery including new spaces for inpatient mental health beds (adult and adolescent) and a number of outpatient services related to brain care.   As a premier academic health sciences centre, Sunnybrook is committed to high quality inter-professional education. It provides unique educational experiences for more than 4,000 trainees each year and is the home of one of the University’s four Academies for undergraduate medical education in addition to providing superb postgraduate and fellowship training in virtually all disciplines.   There are deep connections between the Hurvitz Brain Sciences Program and the Sunnybrook Research Institute (SRI), including (but not limited to) brain injury and degeneration and neuromodulation. Sunnybrook Research Institute (SRI) is the research arm of Sunnybrook Health Sciences Centre and has internationally acclaimed programs in basic and applied research. SRI scientists work to understand and prevent disease, and to develop treatments that enhance and extend life.  Each year, SRI conducts about $100 million in research developing innovations in care for more than 1.3 million patients.  For more information about SRI, please visit www.sunnybrook.ca/research   Philanthropy is an essential enabler of our vision to Invent the Future of Health Care. The Chief of Hurvitz Brain Sciences Program will lead fundraising to achieve the Program’s ambition in close partnership with the Sunnybrook Foundation and our standards for ethical and coordinated practice. This includes working broadly amongst colleagues to establish key philanthropic priorities that align with the strategic direction, and modelling a culture of gratitude with Program staff that enables Foundation partners to maximize fundraising efforts with potential donors to advance these priorities and make them a reality.    The successful candidate will be a transformational leader with outstanding interpersonal skills.  The candidate will have the vision to advance integration with Sunnybrook strategic priorities as well as with the broader community; commitment to forging partnerships with other institutions, community agencies and our North Toronto Ontario Health Team to support the development of integrated delivery systems; experience working in diverse populations; values inclusiveness, equity and diversity, and in nurturing an ethos of culturally-sensitive care; strong leadership capabilities, significant experience as an effective and generous mentor to trainees and faculty at all stages of their careers; a record of peer-reviewed research; leadership in undergraduate, postgraduate, fellowship, continuing medical education or patient education; and/or leadership in model service delivery as a creative professional academic activity.   Candidates must hold an MD and have certification from the Royal College of Physicians and Surgeons of Canada or equivalent qualification and be eligible to hold a clinical full time academic appointment at the University of Toronto at the rank of Associate or Full Professor in an appropriate clinical department.       To apply: Applications will be accepted until April 15 2024, however the position will remain open until filled or recruitment is closed.  Review of applications will begin immediately.  Interested candidates must submit (1) letter of interest, (2) statement on contributions to equity, diversity and inclusion (EDI) [300-words maximum], (3) up-to-date curriculum vitae and (4) names and contact information of three referees.  Examples of contributions to EDI include faculty and/or leadership development initiatives; development of inclusive pedagogies; research, scholarship and/or teaching with a focus on underrepresented and historically marginalized communities; public engagement activities that reach out to marginalized communities; mentoring of students, staff and/or faculty from underrepresented groups.    Application package should be submitted to:  Don Lang, Chair, Search Committee, c/o Ms. Rajni Sandhu, Office of Medical Professional Practice, Sunnybrook Health Sciences Centre, 2075 Bayview Avenue, Room DG29, Toronto, Ontario, M4N 3M5 Canada. Email:  [email protected]   All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.     Diversity Statement Sunnybrook Health Sciences Centre and the University of Toronto embrace Diversity and are building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.   Accessibility Statement Sunnybrook Health Sciences Centre and the University of Toronto strive to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission. We are committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.  If you require accommodation for disability during any stage of the recruitment process, please indicate this on your Internal Application/Transfer Form.  

Sunrise of Mississauga "It makes me feel good knowing that we make the residents’ lives better. We laugh with them, cry with them, sing and dance with them - we brighten their day. Working here is an unbelievable privilege and it will be something I carry with me for the rest of my life!"- Sunrise Team Member At Sunrise, our Associate Director of Sales is responsible for supporting and assisting the Sales & Marketing team in achieving the Community’s sales and revenue goals. Responsibilities:- Assisting the Director of Sales in managing the community’s sales & marketing database- Maintaining appropriate sales collateral- Coordinating and obtaining all required move-in paperwork and preparing the resident’s Administrative file- Conducting resident’s orientation and ensuring each resident’s move-in to their new home at Sunrise is smooth and successful following our Sunrise shared values- May include conducting presentations with customers Qualifications:- One (1) year experience in a sales administrative support role (preferred)- Previous customer service experience including demonstration of customer service skill set- Ability to handle multiple priorities- Possess excellent communication skills, including phone, written and verbal skills for effective communication and the ability to facilitate small group presentations- Competent in organizational and time management skills- Demonstrates good judgment, problem solving and decision making skills- Demonstration of proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel)- The ability to work a flexible schedule that may include evenings and weekends Sunrise Senior Living has championed quality of life in senior care for more than 30 years. We believe team members are our greatest resource and are looking for people who share our commitment to provide quality care for seniors and their families. It's no surprise that many of the world's leading experts in Senior Living entrust their career to Sunrise. At Sunrise, you will…Make a Difference Every DayWe are passionate about our mission - to champion quality of life for all seniors. We deliver high-quality care with a personal touch and encourage our residents to enjoy life to the fullest. Be Part of a Uniquely Supportive CommunityThe care-focused environment we create for residents extends to our team members. We offer programs, rewards, and benefits to help you live your best. Ignite Your PotentialWe believe potential has no limits. We offer best-in-class leadership development programs designed to grow our leaders. We are committed to helping our team members achieve their career goals. Apply today to learn why Sunrise Senior Living is a certified Great Place to Work Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable). Upon request, Sunrise Senior Living will provide accommodation to a job applicant with a disability during its recruitment process. If you require accommodation during this process please contact [email protected]

Administrative Manager Requisition ID 2024-11836 Department Department of French Studies Employment Type Permanent Time Type Full-Time Hiring Range $54,119 - $67,649 Job Category Administration Job Location : Location CA-ON-Waterloo Overview Accountable to the academic Chair or Director for human resources administration, financial oversight, the management of facilities and equipment and health and safety responsibilities required to support the teaching and research missions of the department. The Administrative Manager provides leadership by educating all department members of relevant policies, guidelines and practices related to financial, recruitment, space, and health and safety matters. As the senior administrative staff member in the Department, the Administrative Manager provides continuity as academic leadership changes and oversees all administrative functions of the department in partnership with the Chair Responsibilities Academic program delivery support and administrative management:Advises Department members of schedules, deadlines, and documents to be submitted to the ChairManages confidential voting processes for selection of members to the Department’s elected committeesProvides support and assistance to new faculty and sessional instructors as requiredServes as a resource to departmental committees and provides administrative support as needed to ensure successful operationManages the document submission process for certification, program proposals and surveysIn consultation with the Chair and Associate Chairs, assists with the development of the teaching schedule and timetablePrepares contracts for continuing faculty, temporary staff, sessional instructors and adjunctsPrepares agendas for department meetings; follows up on relevant business as requiredManages department resources and facilities (space, equipment and furnishing purchases and maintenance)Oversees administrative, financial and resource support for the undergraduate and graduate programs, as applicableEstablishes procedures for maintenance of departmental records, course evaluations and student advisingServes as a resource within the department for the interpretation of UW policies, Faculty guidelines and department practices and provides leadership in the regular review and updating of departmental administrative policies and proceduresServes as Health and Safety Coordinator and Fire Warden: liaise and provide reporting to the Faculty Health and Safety Coordinator and Safety Office as required; participate in annual Joint Health and Safety Inspections process; ensure completion of Health and Safety training by department employees; recruit Fire Wardens within the department; conduct reporting on risks and incidents to the Faculty Health and Safety Coordinator and Safety Office; ensure lab supervisors conduct monthly inspections (if applicable); ensure all necessary safety documentation for travel abroad, field schools, etc., and completed and communicatedHuman Resources Management:Implements recruitment, evaluation, promotion, and professional development processes for direct reportsConducts Annual Staff Performance Review(s)if applicableMaintains personnel files, work schedules and vacation records for faculty and staff in accordance with University policiesEnsures processes are in place for recruitment, evaluation and pay of temporary employees, co-op, casual employees, visitors and, post-doctoral fellows, and graduate studentsFinancial Planning and Management:Works in partnership with the Chair and other kay stakeholders to develop budget priorities and strategies and process improvementsEnsures funds are available to support the department’s operations and oversee monthly and casual payroll, expense and travel claimsMonitors appropriate use of department accounts for accuracy and consistency with UW policiesCompletes purchase requisitions or uses the P-card as required for faculty, staff and department purchasesProvides advice and reviews all department expenses; operation, faculty professional expense; endowment, research expenses and causal payroll prior to Chair’s authorizationReconciles department expenditure, including P-card, on a monthly basisLiaises with the Office of Research for departmental activities; monitors expenditures and commitments on faculty research grants and projects under the framework of Research Financial ComplianceParticipates with Executive Officer and Faculty Financial Officer in developing best practices in budget managementFaculty appointments, annual review Department/Academic Program Reviews, sabbaticals, and tenure and promotion:Manages faculty recruiting procedures in partnership with the Chair and the DACAReceives and processes all applications; creates candidate files and monitors file progress and completeness; acknowledges applicants; contacts refereesOrganizes application interview schedules and agendas with Chair and Committee; arranges travel and accommodation plansWorks with the Chair to organize and prepare a draft of the UARC reportProvides faculty members with information related to sabbatical application deadlines; reviews andensures Request for Leave of Absence applications are complete prior to submitting to the Chair and Dean of Arts Office for approval In consultation with the Chair, develops, distributes, and collects all documents related to the annual faculty activity report processSupports the department DTPC as requiredPrepares tenure and promotion packages consistent with university requirements; works with the Chair in preparing briefs as required for DPTC review; submits formal documents the Dean’s officeCommunication, student engagement and community outreach/special events:Oversees department wide communications including mailing lists and social media platforms;Engages with and maintains relationships with alumni for speaker invitations, alumni stories, awards and donor prospectsWorks with the Outreach, and the Undergraduate and Graduate committees to initiate new events and improve upon current events, communications and recruitments strategiesOrganizes and promotes key department events, including lecture series and colloquiaIn smaller units, other roles include Undergraduate and Graduate Coordinator and Advisor (see job descriptions for a full listing of accountabilities):Advises prospective graduate students on admission requirements, application procedures, alternative programs or preparation materials to meet eligibility requirementsEvaluates applications by reviewing transcripts and educational institutions, calculating admission averages, reviewing reference letters, confirming proficiency certifications and GRE scoresPrepares recommendation for admission and offer letters for the Associate Chair, Associate Dean and Graduate Studies Postdoctoral Affairs (GSPA) for approvalAdvises current graduate students on a wide range of procedural and academic matters, including but not limited to program and milestone requirements, course selection, program status and changes, enrolment issues, co-operative education, cross registration, exam regulations, academic deadlines, petitions for extensions, graduate thesis submission and defensesIssues funding letters to students to verify funding each termConducts final review of students’ transcripts to ensure all program and submission requirements have been met for programs completionConfirms final update for graduation on QuestMonitors and advises activity with endowment funds with regards to scholarships; trips and other expensesOversee and advises students for internship trip abroad training and fundingAttends meetings of the Graduate Affairs Group (GAG) and department Graduate OperationsProcesses graduate scholarships and payment of awardsServes as Scholarship CoordinatorManages student engagement communications, events, trips and invited guests/lecturers/professionalsGraduate calendar and Graduate Affairs Group representative in consultation with the Associate Chair, Graduate StudiesServes as the department timetable representative for the Undergraduate and Graduate programs:Assists the development of the undergraduate & graduate course schedule each term;Enters on Infosilem the departmental timetable for graduate and undergraduate courses each term in consultation with the Chair;Reviews the final undergraduate and graduate course schedule for accuracy and meeting department needsServes as the department calendar representative for the academic programs in consultation with the Associate Chairs:Compiles course and program changes for submission to the Undergraduate and Graduate Calendars;Prepares submissions for the Undergraduate Affairs Group (UGAG) and Graduate Affairs Group (GAG) Qualifications Undergraduate degree or equivalent combination of education and experience3-5 years’ experience in an administrative position required, administrative experience in an academic environment preferred3 years’ experience related to human resources management and supervision of staff preferred with demonstrated experience successfully coaching staffDemonstrated experience working with budgets including analysis, budgeting, and forecastingExperience with management of facilities, space and health and safetyExperience leading through change processesExperience with conflict management including interactions with individuals who may be experiencing mental health concernsWell-developed organizational, analytical, customer services and communication skills (oral and written)Demonstrated discretion and respect for confidential information and processesStrong interpersonal skills with the ability to interact in a positive and supportive mannerAptitude for attention to detail and accuracy are essentialProven capacity to muti-task and handle a high volume of workAdvanced skill level using Microsoft Office and ExcelIntermediate skills level using PowerPointOther technical skills: Quest, OnBase, Infosilem, SharePoint, Outlook, WCMS, Workday, PowerBIFamiliarity with financial management systems such as Unit4, Concur, and Power BI reportsFamiliarity with web management and social media tools, is preferredThorough knowledge of university policies and proceduresWorking hours: regular hours with occasional evening work Equity Statement The University of Waterloo is committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. We acknowledge that we live and work on the traditional territory of the Neutral, Anishinaabeg and Haudenosaunee peoples. The University of Waterloo is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. The University values the diverse and intersectional identities of its students, faculty, and staff. The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. The University of Waterloo seeks applicants who embrace our values of equity, anti-racism and inclusion. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis and/or Inuit/Inuk, Black, racialized, a person with a disability, women and/or 2SLGBTQ+. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. The University of Waterloo is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources at [email protected] or 519-888-4567, ext. 45935. Options Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com

Events Manager Requisition ID 2024-11861 Department School of Accounting and Finance Employment Type Temporary Time Type Full-Time Hiring Range $59,127 -$ 73,909 Job Category Event Management Job Location : Location CA-ON-Waterloo Overview The Events Manager is accountable for all facets of the School of Accounting and Finance (SAF) events. This includes event strategy, planning and coordination, marketing and communications, logistics, administration, budgeting, and evaluation. Events include but are not limited to faculty/staff/student awards events, co-op events, donor recognition, alumni events, student recruitment events, Advisory Council, etc. Responsibilities Event Marketing and Communications including but not limited to: Developing the annual strategic plan for a roster of events that support the strategic objectives of the School of Accounting and Finance Developing and implementing an integrated communications plan for the promotion of events using both print and electronic media; manages and monitors web-based communication (promotion, registration, post-event feedback, etc.). Providing effective communication within the SAF to promote upcoming events and initiatives.Working with the Marketing & Communications (MarComm) team to develop and implement marketing and promotional materials. Identifying and overseeing online registration system for all events.Event Programming Executing a calendar of events that includes award banquets, receptions, staff appreciation events, donor appreciation events, gift announcements and other special events that support the strategic objectives of the SAF Developing implementing, promoting, and evaluating current and new SAF-wide events.Supporting Advancement in developing and executing donor recognition and alumni events.Assisting the undergraduate recruitment team lead with event support, as required.Managing supplier relationships to ensure quality, budget and delivery objectives are met.Administering significant event budgets ($10,000 to $50,000 per event).Providing superior customer service to internal and external stakeholders.Human Resources Administration, including but not limited to: Assigning and monitoring workload of assigned co-op student(s), as required.Recruit, train, and manage student volunteers to help with planning and delivery of events Engage students by empowering them to take on various responsibilities with respect to the set-up, execution, and clean-up of special eventsEnsures volunteers are provided with effective training and development programs and equipped with the right tools and resources to meet deliverables Ensures student input and feedback are gathered for student-focused events as part of the post event evaluation processRisk management and administrative functions, including but not limited to:Ensuring all events/programs comply with FIPPA and AODA requirements, including requesting and maintaining consent forms (Image/Voice Release forms, Photography/Videography notices) from student participants and volunteersEnsuring all events/programs have comprehensive Emergency Action Plans (EAP)Work with partners to ensure risk is mitigated at all events (Campus Response, Safety Office, Police Services)Serving as a resource to SAF team leads with regard to special events in the SAFProviding direction and advice to student groups within the SAF regarding student-run events Maintaining a database of vendors, suppliers, and clientsCreating event reportsOther duties as assigned by the Associate Director, Marketing & Communications Qualifications University undergraduate degree preferred or equivalent combination of education and experience. Additional education or training in events management or public relations an asset.Minimum of 4 years of event management experience with demonstrated experience in managing and promoting large-scale and high-profile events. Demonstrated track record of event management as part of the marketing, communications and/or public relations team. Disciplined approach to planning and project execution with exceptional attention to accuracy and detail. Independent judgment in areas of time management, task prioritization and decision-making. Proven ability to multi-task, manage a large volume, conflicting priorities, and deadlines. Exceptional verbal and written communications skills. Project management experience with a demonstrated ability to manage concurrent projects under tight deadlines. Proven leadership and volunteer management experience. Experience developing, monitoring, and managing budgets. Proven success in managing multiple and complex projects involving many stakeholders. Experience with technology platforms, such as MS Teams, WebEx, Zoom and other 3rd party event software. Scheduling and coordination expertise with a focus on virtual event logistics and experience deeply rooted in best practices.Reporting expertise for pre- and post-events including registration, attendance, general product metrics and event surveys.Independent judgement in areas of time management, task prioritization and decision making. Goal oriented, self-motivated with demonstrated ability to take initiative to work independently and effectively as part of a team. Strong communication skills - oral and written. Attention to detail and accuracy is essential. Well-developed organizational, analytical, interpersonal, and customer service skills. Knowledge of Microsoft suite of products and UW’s web content management system required; knowledge of Raiser’s Edge and Advancement Tracker is an asset. Equity Statement The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is co-ordinated within the Office of Indigenous Relations. The University values the diverse and intersectional identities of its students, faculty, and staff. The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. The University of Waterloo seeks applicants who embrace our values of equity, anti-racism and inclusion. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis and/or Inuk (Inuit), Black, racialized, a person with a disability, women and/or 2SLGBTQ+. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. The University of Waterloo is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources at [email protected] or 519-888-4567, ext. 45935. Options Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com

Administrative Manager Requisition ID 2024-11874 Department Political Science Employment Type Permanent Time Type Full-Time Hiring Range $59,127 - $73,909 Job Category Administration Job Location : Location CA-ON-Waterloo Overview Accountable to the academic Chair or Director for human resources administration, financial oversight, the management of facilities and equipment and health and safety responsibilities required to support the teaching and research missions of the department. The Administrative Manager provides leadership by educating all department members of relevant policies, guidelines and practices related to financial, recruitment, space, and health and safety matters. As the senior administrative staff member in the Department, the Administrative Manager provides continuity as academic leadership changes and oversees all administrative functions of the department in partnership with the Chair. Responsibilities Academic program delivery support and administrative managementAdvises Department members of schedules, deadlines, and documents to be submitted to the ChairManages confidential voting processes for selection of members to the Department’s elected committees for report to the ChairProvides support and assistance to new faculty and sessional instructors as requiredEnsures the operation of the committees (such as DACA, DTPC); serving as a resource to committeesManages the document submission process for certification, program proposals and surveysIn collaboration with the Chair and Associate Chairs, develops the department teaching schedule and timetablePrepares contracts for continuing faculty, temporary staff, sessional instructors and adjunctsPrepares and maintains minutes and agendas for department meetings; follows up on relevant business as requiredManages department resources and facilities (space, equipment and furnishing purchases and maintenance, telephone maintenance)Oversees administrative, financial and resource support of the undergraduate and graduate programsEstablishes procedures for maintenance of departmental records, course evaluations and student advisingServes as a resource within the department for the interpretation of policies, guidelines and practices and provides leadership in the regular review and updating of departmental administrative policies and procedures Human Resources ManagementSupervises and supports the Administrative Coordinator Graduate studies and the Administrative Coordinator & Advisor Undergraduate studies (in smaller departments this may be the same person)Implements recruitment, evaluation, promotion, and professional development processes for all staff in the departmentMaintains personnel files, work schedules and vacation records for faculty and staff in accordance with University policiesEstablishes work schedules and assigns dutiesConducts annual staff performance reviews Ensures processes are in place for recruitment, evaluation and pay of temporary employees, co-op and graduate studentsFinancial planning and managementWorks in partnership with the Chair to develop budget priorities and strategies and process improvementsEnsures funds are available to support the department’s operations and oversees monthly and causal payroll, expense and travel claimsMonitors appropriate use of department accounts for accuracy and consistency with UW policiesCompletes purchase requisitions or uses the P-card as required for faculty and staff purchasesProvides advice and reviews all department expenses: operating, faculty professional expenses, endowment, research expenses and casual payroll prior to Chair’s authorizationReconciles department expenditure, including P-card, on a monthly basisLiaises with the Office of Research for departmental activities; monitors expenditures and commitments on faculty research grants and projects under the framework of Research Financial ComplianceParticipates with Executive Officer and Financial Officer in developing more efficient approaches to budget management throughout the FacultyFaculty appointments, annual review and tenure and promotionManages faculty recruiting procedures in partnership with the Chair and the DACAReceives and processes all applications; creates candidate files and monitors file progress and completeness; acknowledges applicants, contacts refereesOrganizes applicant interview schedules and agendas with Chair and Committee; arranges travel and accommodation plansWorks with the Chair to organize and prepare a draft of the UARC reportIn consultation with the Chair, develops, distributes and collects all documents related to the annual faculty activity report processSupports the department DTPC as requiredPrepares tenure and promotion packages consistent with university requirements; works with the Chair in preparing briefs as require for DTPC review; submits formal documents to the Dean’s officeCommunication, student engagement and community outreach/special eventsOversees department wide communications including mailing lists, maintaining the website and social media platformsEngages with and maintains relationships with alumni for speaker invitations, alumni stories, awards and donor prospectsWorks with the Outreach, Undergraduate and Graduate committees to initiate new events and improve upon current events, communications and recruitment strategiesOrganizes and promotes key department events, including lecture series and colloquiums Qualifications Completion of a college diploma required, undergraduate degree preferred, in related field such as business administrationAn equivalent combination of education and/or experience will be considered3-5 years’ experience in an administrative position required, administrative experience in an academic environment preferred3 years’ experience related to human resources management and supervision of staff preferred with demonstrated experience successfully coaching staffDemonstrated experience working with budgets including analysis, budgeting, and forecastingExperience with management of facilities, space and health and safetyExperience leading through change processesWell-developed organizational, analytical, customer service and communication skills (oral and written)Demonstrated discretion and respect for confidential information and processesStrong interpersonal skills with the ability to interact in a positive and supportive mannerAptitude for attention to detail and accuracy are essentialProven capacity to multi-task and handle a high volume of workAdvanced skill level using Microsoft Office and ExcelIntermediate skill level using PowerPointFamiliarity with financial management systemsFamiliarity with web management tools an asset Equity Statement The University of Waterloo is committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. We acknowledge that we live and work on the traditional territory of the Neutral, Anishinaabeg and Haudenosaunee peoples. The University of Waterloo is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. The University values the diverse and intersectional identities of its students, faculty, and staff. The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. The University of Waterloo seeks applicants who embrace our values of equity, anti-racism and inclusion. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis and/or Inuk (Inuit), Black, racialized, a person with a disability, women and/or 2SLGBTQ+. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. The University of Waterloo is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources at [email protected] or 519-888-4567, ext. 45935. Options Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com

Faculty Relations Coordinator Requisition ID 2024-11947 Department AVP, Faculty Planning & Policy Employment Type Permanent Time Type Full-Time Hiring Range $59,127 - $73,909 Job Category Administration Overview The Faculty Relations Coordinator is accountable to the Director, Faculty Relations for ensuring the accuracy, progression and timeliness of the University’s faculty appointment process in hiring the most qualified faculty members. This position is also responsible for the administration of sabbatical and leave of absence applications, administrative appointments and other faculty related procedural matters. Working with a high degree of autonomy they serve as the administrative liaison between the Office of the AVP, Faculty Planning and Policy and the six Faculty Dean’s Offices. Relying on relevant policies, procedures and precedents, they provide advice and support on these and a range of other administrative matters. The Coordinator works closely with the Deans’ Faculty Relations Officers and Executive Officers and offers support on special projects and strategic initiatives. This position is an integral component of a highly collaborative team. The incumbent demonstrates initiative, personal accountability, outstanding time management skills and excellent judgment in prioritizing duties, responsibilities, tasks, and projects to ensure accurate and timely completion. The incumbent also welcomes and fosters a collaborative work environment with all staff with a high level of precision, demonstrating attention to detail, efficiency, and a commitment to excellent client service. Professional writing skills and attention to detail are essential to this position. Responsibilities Academic and Administrative ManagementManages and facilitates the faculty appointment and reappointment process in a timely manner according to UW’s policies, procedures and guidelines for tenured hires, full time/part time probationary hires and definite term hiresFacilitates advertising for all faculty positions through the Canadian Association of University Teachers (CAUT) in keeping with Policy 76Processes applications for sabbatical and other leaves for approval by the Provost/AVP, Faculty Planning and Policy; ensuring documentation is complete and accurate; calculates and verifies sabbatical leave entitlements for faculty members serving the UW communityIn collaboration with the Director, Faculty Relations develops and continuously improves processes and procedures related to faculty for use across faculties to ensure uniform service and quality performanceWorks closely with the Office of Research to ensure university and government rules and regulations are followed for the recruitment and hiring of Canada Research Chairs, maintaining our high standards of fairness and inclusivityMonitors and processes faculty requests for reduced loads and reduced loads to retirement, adhering to Policy 59 with regards to age, service and length of arrangementMaintains faculty member files with records of cross appointments and other administrative arrangements as service to the universitySupports the University Tenure and Promotion and Committee preparing applicants’ files and reports to Senate and the Board of GovernorsServes as the lead organizer for the annual New Faculty Orientation for the UniversityLiaison and ReportingServes as liaison between the Office of the AVP, Faculty Planning and Policy and Deans’ Offices on faculty advertising, faculty appointments, faculty leaves, and other procedures related to faculty members using detailed knowledge of the Memorandum of Agreement (MOA)Advises and supports Faculty Deans’ assistants on effective and up to date hiring processes and related best practices providing clarity, oversight, training and updates to numerous faculty related proceduresMaintains records of all academic and administrative appointments and reappointments, faculty rank and status, sabbaticals and other leaves, retirements, resignations, etc.Prepares reports to Board of Governors on behalf of the Provost related to leaves • Ensures proper documentation is provided to relevant stakeholders to avoid delays in processing • Serves as a resource to the chair of the Deans’ Administrative Group (DAG)Records and DatabaseMaintains all UW faculty files securely and in accordance with policy and proceduresMaintains the faculty hiring database for faculty appointments; ensures integrity of data and recommends amendments to the database as appropriateMaintains a current listing of all Deans, Associate Deans, Academic Chairs and Directors and respective assistantsServes as a resource in the transition to an institutional new Faculty Information SystemConfidential SupportHandles confidential materials with discretion throughout faculty-related processesFinancial ResponsibilityResponsible for administering payment for advertising of faculty positions as per Policy 76 using a P-card Qualifications University degree or equivalent experience and educationThe incumbent will have thorough knowledge of the university, its policies and procedures as they relate to faculty, and a proven ability to manage large volumes of work, conflicting priorities, and competing deadlinesExcellent communication, problem solving, technical and writing skillsExperience implementing innovative administrative processesA minimum of 3-5 years’ experience in an office work environment that includes providing senior executive level support to multiple individualsCollaborative team player comfortable leading as well as executing and taking constructive input from multiple sourcesAbility to provide support to the Faculty Relations and Executive Officers in the Faculties by earning the trust and confidence of themCommunicates effectively, precisely, and professionally with internal and external sourcesAbility to manage tight deadlines and stressDemonstrated outstanding interpersonal and relationship-building skills, tact, judgment and diplomacy and positive and helpful attitudeDemonstrated ability to take initiative and work independently in a fast-paced and challenging environmentOrganizational and planning skills, with ability to think logically and to anticipate issuesIndependent judgment in areas of time management and task prioritizationAbility to balance competing demands on tight deadlines within a results-oriented environmentDemonstrated experience with filing systems and ability to manage large files, including requesting, indexing and organizing documents with unwavering attention to detailDemonstrated ability to effectively handle large volumes of work; ability to calculate procedural timelines and ensure adherence to sameFamiliarity with UW policies, guidelines, and proceduresAbility to handle confidential materials with discretionAdvanced experience with Microsoft Office programs, SharePoint, and Adobe Acrobat Professional. Familiarity with Access would be an assetExperience with client management systems would be an asset Equity Statement The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg, and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is co-ordinated within theOffice of Indigenous Relations. The University values the diverse and intersectional identities of its students, faculty, and staff. The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. The University of Waterloo seeks applicants who embrace our values of equity, anti-racism and inclusion. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis and/or Inuk (Inuit), Black, racialized, a person with a disability, women and/or 2SLGBTQ+. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. The University of Waterloo is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources at [email protected] or 519-888-4567, ext. 45935. Options Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com