We use cookies to improve the user experience, analyze traffic and display relevant ads.
Details Accept
Enter position

Overview of salaries statistics in the category "HR & Recruitment in "

Receive statistics information by mail

Overview of salaries statistics in the category "HR & Recruitment in "

7 058 $ Average monthly salary

Average salary in branch "HR & Recruitment" in the last 12 months in

Currency: CAD USD Year: 2024
The bar chart shows the change in the average wages in .

Recommended vacancies

New Grad Jobs 2021
Fortinet, Ottawa, ON
DescriptionAre you the next FORTIHIRE? Fortinet Teams are looking for NEW GRADS (2021) for a variety of skill domains such as: •Software Developers •Embedded Software Engineers •Web Developers •Software Dev QA Engineers •Release QA Engineers •...and more With the ever growing global demand to secure networks in the face of emerging new threats and data breaches, there is a greater need to provide end-to-end, next generation Security products for integrated and customized solutions to secure enterprises on different scales. If you are up for a challenge and a career in our Industry, Fortinet is at the forefront and offers you the opportunity to get a dream start to your career ! In 2018 we added 250+ new team members across Canada and 2000+ globally. This growth is continuing in 2021 and our R&D teams in Burnaby offer great opportunities for New Grads. We value the talent new grads add to our teams every year and we respect academic excellence and Innovation. The Ottawa location is home to the FortiCam/Recorder, FortiMail/Mail Cloud, Anti-Spam backend and FortiVoice/Phone teams. These are flagship products at Fortinet with areas of focus on backend development and some full stack web development. This office is located in the Bells Corner region of Ottawa with spacious and beautiful new offices! What you can expect? •Competitive salaries and stock/RSU •Career progression and ability to move into different teams at Fortinet •Open and diverse culture •To learn more about the cyber and network security landscape We would like to invite NEW GRADs of 2021 to register by applying to this posting and uploading your resume and unofficial transcripts so that our HR team is able to review your profile. Please note that this posting is specifically meant for new graduates only who have recently graduated and those who are about to graduate and available for full time opportunities between now and the remainder of 2021. Whether you are interested in a Software developer role or QA or C Programmer or Web Developer or Hardware Engineer, we encourage you to apply here and our recruitment team will contact you further for initial screening. Feel free to reach out to our recruitment team on LinkedIn. We will carefully review your application and contact you by following up with a call or email. Thank you for your response and we are looking forward to talk to you. LI-MIMIFortinet (NASDAQ: FTNT) secures the largest enterprise, service provider, and government organizations around the world. Fortinet empowers its customers with intelligent, seamless protection across the expanding attack surface and the power to take on ever-increasing performance requirements of the borderless network - today and into the future. Only the Fortinet Security Fabric architecture can deliver security features without compromise to address the most critical security challenges, whether in networked, application, cloud or mobile environments. Fortinet ranks number one in the most security appliances shipped worldwide and more than 450,000 customers trust Fortinet to protect their businesses.
Technology Consultant CAN
Staples Canada, Ottawa, ON
Position Summary: The Technology Consultant delivers on daily financial / non financial goals in Capital Goods (Divisions 1, 2, 3). Primarily a sales position, they will spend the majority of their time with customers, maximizing sales and earnings. The Technology Consultant will work actively with direct supervisor to develop and reinforce the selling culture, leverage customer relationships to drive sales, and maintain high merchandising standards. Responsible to ensure customer satisfaction both in store and post sales. Assists in providing guidance, training and coaching to associates as required on company initiatives, sales programs and product knowledge. Primary Responsibilities: • Maximizes sales opportunities with every customer by using current selling techniques and company programs. • Leads selling in the technology and furniture departments and cultivates a selling culture with associates working in the departments in order to achieve current goals and targets. • Provides assistance to associates in the department through training and coaching with regular follow up. • Partners with direct supervisor (or management) to achieve short and long term goals for the technology and furniture departments. • Effectively resolves customer concerns and escalates to management when appropriate. • Performs follow up calls to solicit feedback on sales, promote additional products and services where applicable. • Ensures proper follow-up on all special orders and transfers placed in the department. • Provides management with relevant sales information, stock levels and communicates any product problems. • Ensures that all security devices (ex. EAS tags, Alpha boxes etc) are placed onto appropriate product as indicated by loss prevention policies as needed. • Maintains company merchandising standards, including current pricing, signage, plan-o-grams, promotional planners, ad set-ups and displays. In D and E Volume stores, this associate will action and maintain these processes. • Prepares quotes on systems and related products when required. • Capable to follow RUSCOMP procedures effectively. • Provides coverage and assistance in all areas of the store where business needs require and as associate training supports, including Tech Services. • Understands and adheres to all privacy policies, coaches others to do so as well. • Properly secures company assets and physical inventory and follows all loss prevention and key control procedures. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Accountable to understand general company policies and provide guidance to staff as needed. • Ensures associates check and understand all sources of communication for information (white boards, bulletin boards, portal, etc). • Identifies and communicates suggestions for improvements in all areas of business. • Ensures the general cleanliness of workstations, lunchroom and washrooms according to company standards is maintained. • Responsible for the safe and proper use of all store equipment and are required to inform management of any maintenance issues regarding the equipment. • Promotes and maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. Basic: • Demonstrates strong selling ability. • Demonstrates leadership ability. • Capacity to communicate with clients effectively using a variety of mediums. • Ability to resolve clients concerns in a diplomatic manner. • Ability to make decisions with integrity that supports company guidelines and makes good business sense. • Ability to plan, organize and prioritize efficiently to effectively to handle their daily responsibilities and serve our customers. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. Preferred: Experience: • Technology sales experience. • 1-2 years in a leadership or supervisory role with direct accountability for achieving sales and service targets is preferred. Education: • Completion of post-secondary education in a technical field is preferred. Additional Information: • Conditions of the work environment are such that minor stress and physical discomfort may occur. • A moderate amount of physical effort is required while placing merchandise, however, you are capable of choosing when to stop and relax. • Movement of freight by use of ladders and stock pickers is required. • Required to work a varying work schedule in order to meet the needs of the business. This would include working evenings and weekends as directed by management. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Customer Service Representative CAN
Staples Canada, Ottawa, ON
Position Summary: Highly focused on sales generation of merchandise/services within the Service Centre and Copy Centre while demonstrating a high degree of customer awareness and ensuring exceptional customer satisfaction with an accurate, expedient return/exchange/purchase process. Responsible for knowing and understanding the operations of the Copy Centre. Demonstrates a high degree of customer awareness while accurately and expediently processing customers at the checkout. Responsible for processing all general purchases with a focus on generating add-on sales. Primary Responsibilities: • Ensures exceptional customer satisfaction with accuracy and professionalism while processing purchases and customer orders. • Takes opportunities for add-on sales to customer. • Assists in the resolution of customer complaints, returns and exchanges. • Responds to and directs where necessary, customer inquiries related to copy and technology services. • Answers telephones and qualifies and directs customers as required. • Responsible to take and make copy orders accurately. • Follows all correct cash register operations, as well as maintaining SKU integrity when entering services into the register. • Maintains loss prevention and privacy standards by completing appropriate paperwork when presented with refunds or exchanges for data products. • Accepts proper forms of prescribed tender. • Properly secures company funds and physical inventory at all cash stations. • Ensures accuracy of customer orders by spot checking throughout processing. • Completes and balances all daily cash register paperwork and obtains verification. • Follows proper customer order procedures including special and pre-paid orders, ensuring order forms are completed and priced correctly. • Stocks and maintains front-end racks/shelves and merchandise areas as assigned. • Monitors stock levels of front end paper, supplies, register rolls, shopping bags, etc. • Accountable for signing in/out and logging in/out of own till when required. • Has a complete understanding of all company policies and procedures relevant to this position, as outlined in the training checklist. • Maintains general cleanliness of all workstations, lunchroom and washrooms as assigned, according to company standards. • Identifies and communicates suggestions for improvements in all areas of business. • Checks all sources of communication for information (white boards, bulletin boards, portal, etc). • Associate is expected to maintain a safe working environment and follow all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. Basic: • Ability to resolve customer concerns in a diplomatic manner. • Ability to engage customers in a friendly and professional manner. • Capacity to communicate with customers effectively using a variety of mediums. • Ability to plan, organize and prioritize efficiently while working in both the Service Desk and Copy Centre areas to effectively serve our customers. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. Preferred: Experience: • Three months to one year of previously related experience is preferred. Education: • Working towards or successful completion of high school is preferred. Additional Information: • Conditions of the work environment are such that minor stress or physical discomfort may occur. • You are required to stand in a stationary position for periods of time generally not exceeding two consecutive hours. This would occur while working a cash register. • You will be exposed to moderately disagreeable levels of noise generated by the copy equipment. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Customer Service Representative CAN
Staples Canada, Nepean, ON
Position Summary: Highly focused on sales generation of merchandise/services within the Service Centre and Copy Centre while demonstrating a high degree of customer awareness and ensuring exceptional customer satisfaction with an accurate, expedient return/exchange/purchase process. Responsible for knowing and understanding the operations of the Copy Centre. Demonstrates a high degree of customer awareness while accurately and expediently processing customers at the checkout. Responsible for processing all general purchases with a focus on generating add-on sales. Primary Responsibilities: • Ensures exceptional customer satisfaction with accuracy and professionalism while processing purchases and customer orders. • Takes opportunities for add-on sales to customer. • Assists in the resolution of customer complaints, returns and exchanges. • Responds to and directs where necessary, customer inquiries related to copy and technology services. • Answers telephones and qualifies and directs customers as required. • Responsible to take and make copy orders accurately. • Follows all correct cash register operations, as well as maintaining SKU integrity when entering services into the register. • Maintains loss prevention and privacy standards by completing appropriate paperwork when presented with refunds or exchanges for data products. • Accepts proper forms of prescribed tender. • Properly secures company funds and physical inventory at all cash stations. • Ensures accuracy of customer orders by spot checking throughout processing. • Completes and balances all daily cash register paperwork and obtains verification. • Follows proper customer order procedures including special and pre-paid orders, ensuring order forms are completed and priced correctly. • Stocks and maintains front-end racks/shelves and merchandise areas as assigned. • Monitors stock levels of front end paper, supplies, register rolls, shopping bags, etc. • Accountable for signing in/out and logging in/out of own till when required. • Has a complete understanding of all company policies and procedures relevant to this position, as outlined in the training checklist. • Maintains general cleanliness of all workstations, lunchroom and washrooms as assigned, according to company standards. • Identifies and communicates suggestions for improvements in all areas of business. • Checks all sources of communication for information (white boards, bulletin boards, portal, etc). • Associate is expected to maintain a safe working environment and follow all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. Basic: • Ability to resolve customer concerns in a diplomatic manner. • Ability to engage customers in a friendly and professional manner. • Capacity to communicate with customers effectively using a variety of mediums. • Ability to plan, organize and prioritize efficiently while working in both the Service Desk and Copy Centre areas to effectively serve our customers. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. Preferred: Experience: • Three months to one year of previously related experience is preferred. Education: • Working towards or successful completion of high school is preferred. Additional Information: • Conditions of the work environment are such that minor stress or physical discomfort may occur. • You are required to stand in a stationary position for periods of time generally not exceeding two consecutive hours. This would occur while working a cash register. • You will be exposed to moderately disagreeable levels of noise generated by the copy equipment. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Technology Consultant CAN
Staples Canada, Nepean, ON
Position Summary: The Technology Consultant delivers on daily financial / non financial goals in Capital Goods (Divisions 1, 2, 3). Primarily a sales position, they will spend the majority of their time with customers, maximizing sales and earnings. The Technology Consultant will work actively with direct supervisor to develop and reinforce the selling culture, leverage customer relationships to drive sales, and maintain high merchandising standards. Responsible to ensure customer satisfaction both in store and post sales. Assists in providing guidance, training and coaching to associates as required on company initiatives, sales programs and product knowledge. Primary Responsibilities: • Maximizes sales opportunities with every customer by using current selling techniques and company programs. • Leads selling in the technology and furniture departments and cultivates a selling culture with associates working in the departments in order to achieve current goals and targets. • Provides assistance to associates in the department through training and coaching with regular follow up. • Partners with direct supervisor (or management) to achieve short and long term goals for the technology and furniture departments. • Effectively resolves customer concerns and escalates to management when appropriate. • Performs follow up calls to solicit feedback on sales, promote additional products and services where applicable. • Ensures proper follow-up on all special orders and transfers placed in the department. • Provides management with relevant sales information, stock levels and communicates any product problems. • Ensures that all security devices (ex. EAS tags, Alpha boxes etc) are placed onto appropriate product as indicated by loss prevention policies as needed. • Maintains company merchandising standards, including current pricing, signage, plan-o-grams, promotional planners, ad set-ups and displays. In D and E Volume stores, this associate will action and maintain these processes. • Prepares quotes on systems and related products when required. • Capable to follow RUSCOMP procedures effectively. • Provides coverage and assistance in all areas of the store where business needs require and as associate training supports, including Tech Services. • Understands and adheres to all privacy policies, coaches others to do so as well. • Properly secures company assets and physical inventory and follows all loss prevention and key control procedures. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Accountable to understand general company policies and provide guidance to staff as needed. • Ensures associates check and understand all sources of communication for information (white boards, bulletin boards, portal, etc). • Identifies and communicates suggestions for improvements in all areas of business. • Ensures the general cleanliness of workstations, lunchroom and washrooms according to company standards is maintained. • Responsible for the safe and proper use of all store equipment and are required to inform management of any maintenance issues regarding the equipment. • Promotes and maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. Basic: • Demonstrates strong selling ability. • Demonstrates leadership ability. • Capacity to communicate with clients effectively using a variety of mediums. • Ability to resolve clients concerns in a diplomatic manner. • Ability to make decisions with integrity that supports company guidelines and makes good business sense. • Ability to plan, organize and prioritize efficiently to effectively to handle their daily responsibilities and serve our customers. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. Preferred: Experience: • Technology sales experience. • 1-2 years in a leadership or supervisory role with direct accountability for achieving sales and service targets is preferred. Education: • Completion of post-secondary education in a technical field is preferred. Additional Information: • Conditions of the work environment are such that minor stress and physical discomfort may occur. • A moderate amount of physical effort is required while placing merchandise, however, you are capable of choosing when to stop and relax. • Movement of freight by use of ladders and stock pickers is required. • Required to work a varying work schedule in order to meet the needs of the business. This would include working evenings and weekends as directed by management. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Customer Service Representative CAN
Staples Canada, Kanata, ON
Position Summary: Highly focused on sales generation of merchandise/services within the Service Centre and Copy Centre while demonstrating a high degree of customer awareness and ensuring exceptional customer satisfaction with an accurate, expedient return/exchange/purchase process. Responsible for knowing and understanding the operations of the Copy Centre. Demonstrates a high degree of customer awareness while accurately and expediently processing customers at the checkout. Responsible for processing all general purchases with a focus on generating add-on sales. Primary Responsibilities: • Ensures exceptional customer satisfaction with accuracy and professionalism while processing purchases and customer orders. • Takes opportunities for add-on sales to customer. • Assists in the resolution of customer complaints, returns and exchanges. • Responds to and directs where necessary, customer inquiries related to copy and technology services. • Answers telephones and qualifies and directs customers as required. • Responsible to take and make copy orders accurately. • Follows all correct cash register operations, as well as maintaining SKU integrity when entering services into the register. • Maintains loss prevention and privacy standards by completing appropriate paperwork when presented with refunds or exchanges for data products. • Accepts proper forms of prescribed tender. • Properly secures company funds and physical inventory at all cash stations. • Ensures accuracy of customer orders by spot checking throughout processing. • Completes and balances all daily cash register paperwork and obtains verification. • Follows proper customer order procedures including special and pre-paid orders, ensuring order forms are completed and priced correctly. • Stocks and maintains front-end racks/shelves and merchandise areas as assigned. • Monitors stock levels of front end paper, supplies, register rolls, shopping bags, etc. • Accountable for signing in/out and logging in/out of own till when required. • Has a complete understanding of all company policies and procedures relevant to this position, as outlined in the training checklist. • Maintains general cleanliness of all workstations, lunchroom and washrooms as assigned, according to company standards. • Identifies and communicates suggestions for improvements in all areas of business. • Checks all sources of communication for information (white boards, bulletin boards, portal, etc). • Associate is expected to maintain a safe working environment and follow all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. Basic: • Ability to resolve customer concerns in a diplomatic manner. • Ability to engage customers in a friendly and professional manner. • Capacity to communicate with customers effectively using a variety of mediums. • Ability to plan, organize and prioritize efficiently while working in both the Service Desk and Copy Centre areas to effectively serve our customers. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. Preferred: Experience: • Three months to one year of previously related experience is preferred. Education: • Working towards or successful completion of high school is preferred. Additional Information: • Conditions of the work environment are such that minor stress or physical discomfort may occur. • You are required to stand in a stationary position for periods of time generally not exceeding two consecutive hours. This would occur while working a cash register. • You will be exposed to moderately disagreeable levels of noise generated by the copy equipment. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Technology Consultant CAN
Staples Canada, Kanata, ON
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you do As the Technology Sales Consultant, you're a champion of the customer experience on the retail floor. You enable our work, learn, and grow culture for our customers and associates. Passionate about technology, you continuously grow your knowledge by committing to ongoing self-development and interact with your team by sharing your expertise. You help our customers achieve their working & learning goals by sharing your knowledge, experiences, and enthusiasm on the latest tech products, services, and trends. Specifically, you will: •Connect, share and partner with customers to identify solutions that cater to their needs and add value. •Be an expert with our product and services to identify and recommend referral opportunities. Reconnect and follow up with customers to solicit feedback on sales; promote additional products and services that create value. •Lead selling for the technology and workspaces departments, and cultivate a selling culture with associates to achieve goals and targets. •Prepare quotes on technology systems and related products when required. •Provide coverage and assistance in all areas of the store where business needs require, including Tech Services. •Communicate to store leaders, relevant sales information, inventory levels and any product issues. •Ensure adherence to company merchandising standards, including current pricing, signage, planograms, promotional planners, advertising set-ups and displays. •Operational excellence and customer experience are important aspects of your role. You will operate cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, fellow associates, and our customers as a key priority. Some of what you need •Technology sales experience. •1-2 years in a leadership or supervisory role with direct accountability for achieving sales and service targets is preferred. •Completion of post-secondary education in a technical field is preferred. •Proven track record of achieving customer service excellence and sales results •Technology savvy •Curious •Approachable •Passionate •Solutions Finder Some of what you will get •Associate discount •Health and Dental benefits •RRSP/DPSP •Learning & Development programs •And more... Additional Information •A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. •Movement of freight by use of ladders and stock pickers is required. •We'll also ask you to work a variety of shifts including evenings and weekends. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Intermediate Human Resource Consultant to develop resourcing strategies linked to HR Plans, job marketing strategy and tools
S.i. Systems, Ottawa, ON
Our valued Public sector client is in need of an Intermediate Human Resource Consultant to develop resourcing strategies linked to HR Plans, job marketing strategy and tools Our client has a requirement for the provision of IT Business, Innovation, Transformation, Project Management, Human resources, and Instructional/ Training resources in support of the functional development, maintenance and production support for legacy systems as well as any new systems that may come under development, and related work. Tasks include but are not limited to: Providing operational HR services; Developing resourcing strategies linked to HR Plans, job marketing strategy and tools; Providing advice on and/or performing analysis of the HR strategic direction and assisting in the development of HR options, aligning and integrating the HR plans with the strategic direction of the organization's business plan; Participating in the development of potential HR models and assisting in the implementation of HR requirements and a transition plan to meet HR needs; Developing, implementing and providing advice on policies, programs and procedures regarding human resource services and programs; Assisting in the development of HR strategies to meet business needs; Developing and monitoring framework, conducting monitoring activities and preparing monitoring reports; Planning Human Resources in areas such as organizational development, organizational planning and design, human resources utilization, job analysis, performance planning, auditing and evaluating and forecasting; Apply
Sr. Systems Administrator (Network) to support, maintain, upgrade and patch of F5 Big-IP solutions - Government Client
S.i. Systems, Ottawa, ON
Our valued public sector client is looking for a Senior Systems Administrator to provide support for the GCMS/eServices Portfolio. System Administrator (Network Manager) - Responsibilities include but are not limited to: Monitor performance of F5 devices, including the performance of the load balanced server pools and its members; Provide administration and support of F5 Big-IP LTM Objects; Create and configure new Virtual Servers and server pools; Execute analysis, design, development and support of F5 Big-IP iRules; Apply problem solving skills to troubleshoot and resolve technical problems on F5 Big-IP solutions; Monitor database errors for production problems and interface errors; Create tickets and document any new errors; Monitor exception logs using various tools; Work with business analysts, project managers, developers, and clients/stakeholders to maintain and improve software performance; Troubleshoot and fix environmental issues reported against Non-Production and Production environments; Analyze system performance and errors and recommend improvements; Provide advice to co-workers and managers for knowledge transfer; Provide briefings and status reports to management; Develop build books and installation documents Apply
Sr. Systems Administrator (Integration) to install, configure, monitor, upgrade and maintain of Microsoft IIS Web Servers - Government Client.
S.i. Systems, Ottawa, ON
Our valued public sector client is looking for a Systems Administrator to provide support for the GCMS/eServices Portfolio. System Administrator (Integration) - Responsibilities include but are not limited to: Monitor exception logs from integration application servers such as IIS, MS Biztalk,WebLogic, WebSphere MQ; Migrate application code and packages to application servers; Troubleshoot and fix environmental issues reported against Non-Production and Production environment Application servers; Analyze system performance and errors from application servers and recommend improvements; Monitor database errors for production problems and interface errors; Create tickets and document any new errors; Install, monitor, upgrade and maintain software; Work with business analysts, project managers, developers, and clients/stakeholders to maintain and improve software performance; Apply problem solving skills to troubleshoot and resolve technical problems; Provide advice to co-workers and managers for knowledge transfer; Provide briefings and status reports to management; Develop build books and installation documents; Apply
Sr. Systems Administrator (Java) to install, monitor, upgrade, patch and maintain of Linux or Unix servers in an Enterprise environment - Government Client
S.i. Systems, Ottawa, ON
Our valued public sector client is looking for a Senior Systems Administrator to provide support for GCMS/eServices Portfolio. System Administrator (Java) - Responsibilities include but are not limited to: Monitor exception logs on Apache Web Servers running on Linux; Monitor exception logs on Tomcat application servers running MS Windows; Troubleshoot and fix environmental issues reported against Non-Production and Production environments for Web Applications hosted on Apache web servers and Tomcat application servers; Analyze system performance and errors and recommend improvements for Java solutions hosted on Apache web servers running on Linux and Tomcat application servers running on MS Windows; Monitor database errors for production problems and interface errors; Create tickets and document any new errors; Install, monitor, upgrade and maintain software; Work with business analysts, project managers, developers, and clients/stakeholders to maintain and improve software performance; Apply problem solving skills to troubleshoot and resolve technical problems; Provide advice to co-workers and managers for knowledge transfer; Provide briefings and status reports to management; Develop build books and installation documents; Apply
Sr. Siebel Systems Analyst to develop architecture, frameworks and strategies to meet application requirements - Government Client
S.i. Systems, Ottawa, ON
Our valued public sector client is looking for a Senior Siebel Systems Analyst to provide support for the GCMS/eServices portfolio. ERP System Analyst - Level 3 Responsibilities include but are not limited to: Assist in developing architectures, frameworks and strategies, either for an organization or for a major application area, to meet the business and application requirements (overarching principles/designs); Assist/create standards for functional documentation (system use cases, business process maps, functional design documents, view mockups, etc.) for Siebel CRM (Customer Relationship Management) applications and eServices (online applications) and Integration components (web service interfaces); Lead functional elaboration sessions/JADs between Business Experts and technical teams for the purpose of developing prescribed System Use Case and Functional Design Documents that support Business Processes; Coordinate and integrate with other functional and technical teams running JAD sessions for other areas of the application including system interfaces, forms, and managerial/operational reporting; Coordinate information from JAD sessions to develop Business Process Models, System Use Cases, Functional Design Documents, Siebel Operational and Managerial Report Functional Design Documents, and Adobe pre-populated and fillable form design documents; Provide recommendations on progress, direction, and process improvements as well as performance considerations related to specific designs to Senior Management on an as needed basis; Ensure the quality of functional design content from multiple teams into departmental COTS requirements management application; Coordinate COTS BI Tool user access and schema changes with developers, and create ad hoc reports; Coach, mentor and ensure the knowledge transfer to employees; Provide briefings and status reports to management; Apply
Senior Change Manager to support an Ongoing IM/IT Modernization Initiative
S.i. Systems, Ottawa, ON
Our valued public sector client is seeking a Senior Change Manager to support an Ongoing IM/IT Modernization Initiative Tasks (Including but not limited to): Measuring and monitoring established parameters to assess change management plan progress Developing and maintaining specific change management plans with respect to training and orientation of staff and employees for each major change to Projects Reporting on the early adoption, effective utilization, and proficiency to new change initiatives for impacted Stakeholders, business units, and team members; Providing support for the assessment of change impact and requirements Creating presentations, presenting to various Stakeholders, and facilitating meetings and discussions Communicating deviations in performance from established change standards and executing pre-defined strategies for corrective actions; Establishing and maintaining engagement with specialists from the human resources, training and communication groups to ensure a smooth transition to change and organization-wide successful implementation of change initiatives Providing implementation support for management and steering committee(s), including logistical support and facilitation of meetings or workshops; Documenting Stakeholder needs and conducting Stakeholder analysis to identify communication requirements and appropriate governance; Transferring functional and technical knowledge to the Project team and client staff through individual and group training, demonstrations, written instructions and documents on an ongoing basis throughout the life of the Project; Developing a variety of change management documents, including Stakeholder analysis Apply
Sr Business Consultant to support HR and Pay stabilization measures and to improve end to end HR to Pay processes
S.i. Systems, Ottawa, ON
Our valued public sector client requires the services of a Secret cleared Senior Business Consultant to support the regular business cycle as well as to align with HR to Pay stabilization measures and with the overall goal of stabilizing and improving end to end HR to Pay. Tasks: Analyze, evaluate, develop business processes (financial, operational, systems, etc.) Identify organizational and/or project business opportunities for improvement and streamlining of business processes; Identify and evaluate critical success parameters, factors and performance measurements; Assist other stakeholders in development and implementation of business improvement processes and programs. Apply
Snr. (10+ years) Business Analyst to Assist with Multiple IM/IT Initiatives for Custom Build and COTS Application Projects
S.i. Systems, Ottawa, ON
S.i. Systems valued public sector client is currently seeking a Senior, Enhanced Reliability Cleared, Business Analyst to assist them on their multiple ongoing IM/IT initiatives that include both custom build and COTS application projects. The Successful Candidate Must Have: Minimum 10 years experience performing the following tasks as a Business Analyst: Business Requirements Work Plan Strategic requirements Scope Documents Process flows/diagrams Conceptual data models Options Analysis Product Backlog and supporting analysis and documentation Business Requirements Documents User Acceptance Test Plans A Current and Valid CBAP Certification (or another IIBA recognized certification) Valid Enhanced Reliability Clearance Nice to Have's: Experience working in an Agile software development environment by planning and conducting business analysis activities, and supporting the project team as necessary Experience developing models and diagrams to represent end-to-end (from the very beginning of a process, data flow, or series of sequences to the very end of that process, data flow or sequences) client business processes and environments, operations and practices in context with proposed changes or opportunities. Experience analyzing potential option solutions and working with COTS vendors to assess proposed solutions to identify the one that best meets the business need Tasks Include, But are not Limited to: Providing guidance and advice and enabling change by defining needs and providing recommendations that deliver value to stakeholders; Providing business analysis mentoring for team members, as required; Contributing to an agile team environment by planning and conducting business analysis activities, and supporting the project team as necessary; Producing business analysis documentation in a timely manner that includes the information and level of detail appropriate to the complexity of the business and the phase in the development cycle; Developing models and diagrams to represent end-to-end client business processes and environments, operations and practices in context with proposed changes or opportunities; Facilitating meetings, workshops, and general communication between the business and other stakeholders to gather requirements and articulate the business and stakeholder needs; Analyzing potential option solutions and working with COTS vendors to assess proposed solutions to identify the one that best meets the business need. Apply
Senior SAP BASIS consultant to maintain and enhance a Departmental Financial Management System in the public sector
S.i. Systems, Ottawa, ON
Our valued public sector client is in need of a Senior, Enhanced Reliability cleared, SAP BASIS consultant to maintain and enhance a Departmental Financial Management System in the public sector. The objective of this requirement is to maintain and enhance the client's implementation of the applications, information and technology infrastructure needed to support the management and administration of the Department. To this effect, support services are required to maintain and enhance the Departmental Financial Management System (DFMS), which is on the SAP software. Responsibilities include but are not limited to: Install, monitor, upgrade and maintain SAP hardware and software components working with Project Managers, technical resources, developers, and clients/stakeholders to maintain and improve software performance; Install, configure, build, test, and document the necessary SAP components and the required infrastructure components for the projects identified; Analyze and propose solutions to implementation strategies; Apply problem solving skills to troubleshoot and resolve technical problems; Ensure timely and reliable system administration procedures, such as backup and/or recovery; and Analyze system performance and recommend improvements. Apply
Senior SAP Workflow consultant to maintain and enhance a Departmental Financial Management System in the public sector
S.i. Systems, Ottawa, ON
Our valued public sector client is in need of a Senior, Enhanced Reliability cleared, SAP Workflow consultant to maintain and enhance a Departmental Financial Management System in the public sector. The objective of this requirement is to maintain and enhance the client's implementation of the applications, information and technology infrastructure needed to support the management and administration of the Department. To this effect, support services are required to maintain and enhance the Departmental Financial Management System (DFMS), which is on the SAP software. Responsibilities include but are not limited to: Review and enhance Workflow configuration in ECC 6.0 and HANA environments; Conduct unit and integration testing of Workflow functionality; Implementation and ongoing support of Workflow processes; Optimize existing Workflow processes; Design, develop and deliver detailed Functional/Technical Design documentation; Design, develop and deliver documents detailing Workflow specifications; Design, develop, test and document SAP Workflow solutions based on requirements; Ensure the reusability of Workflow components whenever possible; Provide training and guidance on the use of workflow components; Define operational and maintenance procedures as they pertain to the workflow components; Identify, document, configure, and integrate all workflow requirements; Transfer functional and technical knowledge to the IRCC project team through information sessions, written instructions, and documents; Assist with problem solving from an ABAP (Advanced Business Application Programming) perspective; Work with the SAP Security and Authorization team to identify, create, or change user authorization roles; Recommend appropriate changes to the existing architecture and provide alternative solutions, methodologies and strategies; and Translate SAP functional and business requirements into technical requirements. Apply
Senior SAP BPC consultant to maintain and enhance a Departmental Financial Management System in the public sector
S.i. Systems, Ottawa, ON
Our valued public sector client is in need of a Senior, Enhanced Reliability cleared, SAP BPC consultant to maintain and enhance a Departmental Financial Management System in the public sector. The objective of this requirement is to maintain and enhance the client's implementation of the applications, information and technology infrastructure needed to support the management and administration of the Department. To this effect, support services are required to maintain and enhance the Departmental Financial Management System (DFMS), which is on the SAP software. Responsibilities include but are not limited to: Review existing processes, organizational structure, and enterprise structure; Additionally, identify the risks associated with migrating to target architecture and technologies and make recommendations for risk mitigation; Carry out detailed configuration and modification to the SAP application; Automate aggregations, allocations, and other manual processes to speed up planning cycles; Implement pre-packaged industry and functional content for all types of planning; Build forecast models as well as update and adjust as needed; Integrate data from both SAP and non-SAP sources; Conduct unit and integration testing; Work with the Basis team to bridge the gap between Functional and Technical teams; Transfer functional and technical knowledge to the IRCC project team through information sessions, written instructions, and documents; Assist with problem solving from an ABAP (Advanced Business Application Programming) perspective; Work with the SAP Security and Authorization team to identify, create, or change user authorization roles; Research current methods against industry best practices and provide recommendations that best fit the overall business needs of the department; and Translate SAP functional and business requirements into technical requirements. Apply
Senior Secret cleared Project Executive with experience in completing digital transformation in a Data analytics environment for a Federal Government Initi
S.i. Systems, Ottawa, ON
Our valued public sector Client, is looking for a Senior Secret cleared Project Executive with experience in completing digital transformation in a Data analytics environment for a Federal Government Initiative. Our Public sector client Current departmental data is fragmented geographically and across different technologies. As a result, there is no straightforward method to discover data beyond personal connections to the team responsible for that data. Furthermore, there is no standard process to access the data and data governance is inconsistent and limited. The public sector client wants to Implement an Enterprise Data Hub (EDH) as a Minimal Viable Product (MVP). The EDH is based on a federated data architecture with an organizational approach designed to facilitate data discovery, sharing and analysis across the department.Task include, but not limited to:Provide oversight on the project and resources, identify risk, escalate issues, and provide regular status reports to the Project Authority.Provide advice and guidance on best practices for the value management of major business transformation projectsProvide advice and guidance on industry best practices for service delivery models to support achievement of the program objectives, benefits, and outcomesProvide independent strategic advice, guidance and support to senior management on a range of issues affecting the organization's ability to achieve the program objectives, benefits, and outcomesMeet with other organizational executives to ensure all organizational (internal and external) stakeholders are committed and moving forward on project and organizational goalsLiaise or support the liaison with other parties, which could include. OGDs, 3rd party vendors and integrators, etc.Develop and provide program/project review management frameworksMust have:Secret Level Clearance (Level 2)10 years as a Project Executive Nice to Have:3 projects overseeing a data and analytics digital transformation that has national implicationsOne of the following certifications: MSP, PGMP, PMP, or Prince 2 Apply
Int SharePoint Systems Administrator to design, implement, and customize SharePoint-based solutions
S.i. Systems, Ottawa, ON
Our valued client is looking for an Int SharePoint Systems Administrator to design, implement, and customize SharePoint-based solutions!initial 6 month contract, hybrid in Ottawa (2 days a week onsite) Responsibilities:Design, implement, and customize SharePoint-based solutions for Collaboration, Content Management, and Workflows in both SharePoint on-premise and SharePoint Online environments.Develop appropriate workflow strategies based on organizational requirements and design Out of box (OOB) and custom form solutions.Design, develop, document, and maintain Power Apps and other solutions in the Microsoft 365 online platform.Assist with migrating from SharePoint on-premise to SharePoint Online, including migrating SharePoint Designer workflows to Power Automate flows and InfoPath forms to PowerApps SharePoint forms.Provide end-user training and support for SharePoint on-premise, SharePoint Online, and Power Platform solutions.Collaborate with project teams and clients to develop and maintain SharePoint-related infrastructure.Analyze, document, and escalate critical issues to appropriate support groups, resolving technical support issues via telephone, MS Teams and on-site as neededMonitor the SharePoint infrastructure, including servers, databases, and services. Ensure regular backups are done and create/implement disaster recovery procedures.Apply patches, updates, and security fixes to the SharePoint environment, following SharePoint governance policies and best practices.Manage user permissions, access controls, and security settings within SharePoint.Troubleshoot and resolve issues related to SSL certs, SP Log files, IIS Server bindings, App Pools, etc., using PowerShell scripting when necessary.Create PowerShell scripts to resolve issues and generate ad hoc reports.Lead the design, configuration, and testing of SharePoint Online custom web components, document libraries, enterprise lists, and site collections.Act as a subject matter expert for SharePoint Online solutions, collaborating with business stakeholders to understand requirements and provide innovative solutions.Provide support and troubleshooting services for SharePoint and related Office 365 software products.Identify and recommend best practices to comply with accessibility standards in designing and using SharePoint Online.Collaborate with IT teams to integrate SharePoint with other systems and applications. Must Have Skills:3+ years of technical experience working with SharePoint Online & Office 365 as a SharePoint Administrator2+ years of experience with the Power Platform, including Power Apps and Power Automate.Experience in gathering user requirements and ensuring that those requirements are met within a SharePoint sitesProficient in .NET Web Services, TSQL, and/or C# programming languages.Creating forms and production processes and developing solutions linking various Microsoft 365 services.Nice to Have Skills:Scripting experience (VB, C#, PowerShell) Experience with the integration of Power Platform and Office 365 Familiarity with Office 365 and SharePoint Migration Tool Apply