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Overview of salaries statistics in the category "Legal in "

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Overview of salaries statistics in the category "Legal in "

4 829 $ Average monthly salary

Average salary in branch "Legal" in the last 12 months in

Currency: CAD USD Year: 2024
The bar chart shows the change in the average wages in .

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Bookkeeper (NOC 12200)
International Fastline Forwarding Inc., Richmond, BC, CA
International Fastline Forwarding Inc. is a provider of both domestic and international shipping solutions. We offer a complete range of efficient transportation, logistics, and supply chain management services to meet the changing demands of businesses both internationally and domestically. The company’s core products and services include International Transportation (Ocean, Air) with Customs Brokerage, Door Delivery, Trucking, Warehousing, Insurance and other logistic services.As a Bookkeeper, you will direct report to the Financial Controller. You will be responsible for handling the full set of accounts.Duties:- Manage accounting functions, including General Ledger, Accounts Payables, and Account Reconciliation.- Prepare accounts receivable and settlement, ensuring completeness and correctness of sales recorded.- Maintain daily bank record and bank reconciliation.- Verify supplier invoice.- Handle petty cash and organize all accounting files.- Responsible for month/year-end closing schedules, ensuring timely financial reporting.- Perform annual budget and forecast processes.- Establish effective work relations with external partners such as banks, audit, and legal authorities.- Handle ad-hoc tasks and assignments.Requirements:- College or Degree in Accounting, or in any relevant field.- 3 years of accounting experience.- Good knowledge of Microsoft Office products (Word, Excel, PowerPoint, Outlook).- Team player with the ability to communicate and collaborate with multiple parties.- Independent, responsible, self-motivated, willing to learn and able to work under pressure.- Good command of both written and spoken English.Job type:Permanent, Full-time job; 35 hours/weekLocation: 2 in Vancouver and 1 in TorontoInterested candidates please apply immediately by email to with your resume, we are eager to speak to you! We offer a competitive annual wage ($47,520 to $50,000) along with a benefits package!
Service Advisor - OpenRoad Toyota Richmond
OpenRoad Auto Group, Richmond, BC
UNLIMITED POSSIBILITIES AHEADPosition:Service AdvisorStatus:Full-TimeDealership:OpenRoad Toyota RichmondDepartment:ServiceWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 20 automotive brands across 25 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching, Tool Purchase Subsidy Internal and external, training & development opportunities for skill development and growth Be part of a collaborative, friendly and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive extended health and dental plan tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Handle customer inquiries promptly and accurately, listen to vehicle concerns and write repair orders. Ensure repair orders and all paperwork is legibly and accurately completed, with all customer requests or points of concern documented. Obtain all customer (including signature) and vehicle data and fill in required spaces on all repair orders. Process all paperwork as jobs are completed. Review all repairs and changes with the customer upon delivery of the vehicle. Assist in scheduling customer vehicles for service work by allowing adequate time for repairs/maintenance and securing additional time as required. Monitor work-in-progress to ensure that repairs are being performed properly and time schedule is being met as promised. Notify customers if delays are expected or additional work is needed. Use service files to suggest additional repairs or services if required. Estimate costs and completion times, do not hesitate to ask the Service Manager for assistance. Identify and give special attention to repeat repairs, and assign the original technician on all comeback jobs. Notify customers when backorder parts become available. Determine warranty coverage and verify repair date, mileage, etc. Resolve all customer complaints for a win/win outcome. Implement/suggest preventative measures to reduce the number of complaints. Perform walk-around inspection on all customer vehicles noting damage such as scratches, dents, missing hubcaps, etc. Arrange for alternate transportation as needed and manage loaner vehicles. Work to improve dealership CSI and general customer satisfaction in accordance with OpenRoad's philosophies, policies, and procedures. Maintain paperwork and ensure the reception area is in a clean and orderly fashion. Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Working knowledge of automotive equipment. Knowledge of techniques of customer satisfaction and retention. Ability to maintain records and prepare reports using a computerized equipment maintenance system. Ability to work cooperatively with all levels of the organization. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to operate assigned equipment. Ability to make sound decisions in a manner consistent with the essential job functions. A valid British Columbia driver's license, with a clean driving record. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3360 We are an equal-opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!
Service Advisor - OpenRoad Richmond Region
OpenRoad Auto Group, Richmond, BC
UNLIMITED POSSIBILITIES AHEADPosition:Service AdvisorStatus:Full-TimeDealership: Richmond Auto MallDepartment:ServiceWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives Internal and external, training & development opportunities for skill development and growth Be part of a collaborative, friendly and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive extended health and dental plan tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Handle customer inquiries promptly and accurately, listen to vehicle concerns and write repair orders. Ensure repair orders and all paperwork is legibly and accurately completed, with all customer requests or points of concern documented. Obtain all customer (including signature) and vehicle data and fill in required spaces on all repair orders. Process all paperwork as jobs are completed. Review all repairs and changes with the customer upon delivery of the vehicle. Assist in scheduling customer vehicles for service work by allowing adequate time for repairs/maintenance and securing additional time as required. Monitor work-in-progress to ensure that repairs are being performed properly and time schedule is being met as promised. Notify customers if delays are expected or additional work is needed. Use service files to suggest additional repairs or services if required. Estimate costs and completion times, do not hesitate to ask the Service Manager for assistance. Identify and give special attention to repeat repairs, and assign the original technician on all comeback jobs. Notify customers when backorder parts become available. Determine warranty coverage and verify repair date, mileage, etc. Resolve all customer complaints for a win/win outcome. Implement/suggest preventative measures to reduce the number of complaints. Perform walk-around inspection on all customer vehicles noting damage such as scratches, dents, missing hubcaps, etc. Arrange for alternate transportation as needed and manage loaner vehicles. Work to improve dealership CSI and general customer satisfaction in accordance with OpenRoad's philosophies, policies, and procedures. Maintain paperwork and ensure the reception area is in a clean and orderly fashion. Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Working knowledge of automotive equipment. Knowledge of techniques of customer satisfaction and retention. Ability to maintain records and prepare reports using a computerized equipment maintenance system. Ability to work cooperatively with all levels of the organization. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to operate assigned equipment. Ability to make sound decisions in a manner consistent with the essential job functions. A valid British Columbia driver's license, with a clean driving record. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3805 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!
Chief Medical Officer
WorkSafeBC, Richmond, BC
Overview Are you an experienced physician ready to take the next step in your career? We're looking for a collaborative and forward-thinking Chief Medical Officer to provide strategic leadership for the direction of medical care of injured workers. In this role, you'll foster strategic partnerships with stakeholders to minimize the toll of workplace injury, deliver oversight for best practice health care and professional practice, and elevate WorkSafeBC in occupational medicine within British Columbia and across Canada. At the heart of this role lies a commitment to championing the well-being of injured workers through the delivery of innovative and evidence-informed treatment pathways focused on positive recovery and safe return to work. Upholding a strong focus on education, engagement, and evidence-based practices is fundamental to ensuring the highest quality of care. How you'll make a difference: You'll help people injured at work recover, return to work safely, and regain quality of life. Where you'll work At WorkSafeBC, we offer a model that combines the convenience of working remotely with the dynamism of working in one of our offices, based on the operational needs of the position. In this role, you will work primarily from our Richmond office, with some flexibility to work from your home in B.C. Let us know in your cover letter which of the following locations you'd like to designate as your local office: Richmond, Victoria, or Kelowna. We offer a flexible Monday to Friday work week with a part-time schedule. What you'll do Determine issues of medical significance to WorkSafeBC claims management and enhance collaboration between medical and psychological/mental health services to achieve best outcomes for injured workers. Support WorkSafeBC initiatives, proactively identify opportunities to improve health care for injured workers and employers in the province and take a lead role in establishing and maintaining positive relationships with the health care community. Ensure service ability and accountability. Be responsible for the communication, engagement, outreach, and education to external stakeholders, including worker groups, employer groups, and physicians, to establish relationships that promote best practice in health care delivery and return to work and rehabilitation practices. Represent WorkSafeBC in a public forum and conduct media interviews. Act as senior advisor on medical matters and liaise with internal directors and managers to collaborate on program development and operational activities. Is this a good fit for you? We're looking for someone who can: Lead by example, resolve conflict, and accept responsibility for your actions and actions of those you guide Create an environment that motivates, promotes trust and curiosity, and encourages and supports your team, enabling them to fully contribute and reach their potential Listen to understand, facilitate meetings and conversations to influence and persuade others, clearly articulate ideas, and confidently present and summarize information that is appropriate to the intended audience Achieve positive outcomes despite stressors - demonstrating a high level of personal resilience and applying strong organizational and time management skills Make decisions, proactively identify problems, gather and analyze relevant information, and use good judgement in resolving issues and determining a course of action Make presentations to internal and external stakeholders and the media Travel as required to meet operational and management needs Your background and experience: A medical degree and registration in good standing with the College of Physicians and Surgeons of British Columbia A minimum of ten years of clinical experience In addition, the following qualifications are preferred: A master's degree in health or business administration or experience in either a management or an administrative capacity Experience in fostering stakeholder relationships and building partnerships to advance health care strategies Specialized training in occupational medicine, sports medicine, orthopedics, or psychiatry Certification or experience in a disability management field Important to know Before we can finalize an offer of employment, you must: Consent to a criminal record check and meet the legal requirements under the Criminal Records Review Act to work with children and/or vulnerable adults Confirm you're legally entitled to work in Canada WorkSafeBC's COVID-19 Employee Mandatory Vaccine Policy is no longer in effect, however we reserve the right to re-implement it in response to changes in the public health landscape, including public health orders. We are committed to the protection, health, and safety of our employees and our Communicable Disease Prevention Program and related protocols remain in effect. Who we are At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We're honoured to serve the 2.49 million workers and 263,000 registered employers in our province. What's it like to work at WorkSafeBC? It's challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for. Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflects the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self. Learn more: Discover who we are . Our benefits As a member of our team, you'll have access to services and benefits that help you get the most out of work - and life. Along with a competitive salary, your total compensation package includes: A defined benefit pension plan that provides you with a lifetime monthly pension when you retire. Four weeks of vacation in your first year, with regular increases based on years of service. A benefits package that includes customizable options for health care and dental benefits, additional days off, and a health care spending account. Optional leave arrangements. Development opportunities (tuition reimbursement, leadership development, and more). Reimbursement towards two annual professional memberships (e.g., College and association). Learn more: Find out what we offer . Salary: $257,650 - $285,497/annually Want to apply? Applications are invited immediately, however must be received no later than 4:30 p.m. on the closing date of the competition. Please submit your CV along with a cover letter outlining your interest in the role, preferred office location (Richmond, Kelowna or Victoria) and experiences that would make you a suitable candidate. Please note that we will be starting assessments prior to the closing date. We encourage all qualified applicants to apply. If you require an accommodation in the assessment process, please email the Recruitment Testing Accommodation (SM) at the time you submit your application.
Market Leader, Financial Planning
BMO, Richmond, BC
Application Deadline: 04/11/2024Address: 11000 No 5 RoadJob Family Group:Retail Banking Sales & ServiceProvides financial and investment planning and advice to deliver a solution in the best interests of the customer. Determines client needs and provides solutions though the sales of managed products and services (e.g. mutual funds, retirement savings plans, and similar products). Provides other solutions indirectly through referrals to business partners.Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.Ensures alignment between values and behaviour that fosters diversity and inclusion.Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.Attracts, retains, and enables the career development of top talent.Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.Develops internal and external networks and referral sources to grow business in the assigned portfolio / jurisdiction.Oversees the implementation and delivery of business development strategies and sales initiatives.Enhances presence in the marketplace by collaborating with internal and external stakeholders to create integrated business development strategies.Takes a lead in proactively engaging with new and existing customers and prospects by providing needs-based assessments to grow loyalty and identify immediate/future opportunities.Implements business development strategies to acquire new business (outbound calling campaigns and cultivating branch referrals).Engages customers to grow BMO's business by reaching out, generating appointments, and building new relationships within the community.Identifies opportunities during customer conversations to generate referrals for personal and commercial banking products (e.g. personal banking, lending, and investments).Supports the achievement of sales and performance targets.Ensures the execution of relationship management activities to deliver exceptional customer experiences.Resolves or escalates issues to meet customer expectations in a timely manner.Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group.Acts as a subject matter expert on relevant regulations and policies.May network with industry contacts to gain competitive insights and best practices.Helps determine business priorities and best sequence for execution of business / group strategy.Conducts independent analysis and assessment to resolve strategic issues.Acts as the prime subject matter expert for internal/external stakeholders.Monitors and tracks performance, and addresses any issues.Executes change management plans effectively to ensure focus on delivering business results.Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.Introduces clients to investment strategies and works with clients to set goals and make real financial progress using appropriate guidance tools.Probes to understand customer personal investment and banking needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.Looks for ways to contribute to the ongoing improvement of the overall business results and customer experience delivered.Maintains current knowledge of personal investment products, practices, and trends and integrates into customer conversations.May work at multiple branches and through various channels based on market needs to deliver the desired customer experience and achieve overall business objectives.Builds effective relationships with internal/external stakeholders.Protects the Bank's assets and complies with all regulatory, legal, and ethical requirements.Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.Implements changes in response to shifting trends.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 7-10 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.CFP designation preferred or one of the following:Personal Financial Planner (PFP) designation,Wealth Management Essentials (WME) + Financial Planning Supplement, Professional Financial Planning Course (PFPC),Financial Planning I & II (FP I & II).Canadian Securities Course - Licensed to sell mutual funds excluding QC or IQPF in Quebec.Expert business development experience with successful track record.Seasoned professional with a combination of education, experience and industry knowledge.Verbal & written communication skills - In-depth / Expert.Analytical and problem solving skills - In-depth / Expert.Influence skills - In-depth / Expert.Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.Able to manage ambiguity.Data driven decision making - In-depth / Expert.Compensation and Benefits:$84,000.00 - $156,000.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Personal Banker
BMO, Richmond, BC
Application Deadline: 04/29/2024Address: 5300 No. 3 Road, Unit 322Job Family Group:Retail Banking Sales & ServiceBoldly Grow the Good and Be a part of BMO's excellent Personal Banker team where you will be provided with an online and in-person training program that you can apply along with your own sales and customer service experiences to deliver exceptional service to BMO's existing and prospective customers. This is a chance to accelerate your career and live in the top 10 most desirable places in the world with world-class nature/city, a thriving economy, and a bounty of opportunities balanced with a comfortable, relaxed lifestyle.Join a buzzing team who are serving the community with terrific service and providing outstanding banking solutions to achieve above standard service and branch recognition! This team also cares about you and your development which means you can pave the way to drive your skills, learning and career growth with BMO.We are growing and hiring for multiple locations throughout the Lower Mainland. Secondary language fluency in Mandarin, Cantonese, Farsi, Punjabi, Hindi, Tagalog, Korean, or French are strong assets, not mandatory. Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.Takes a lead in proactively engaging with existing customers and prospects by providing needs-based assessments to grow loyalty and identify immediate / future opportunities.Engages customers to complete needs assessments that identify financial solutions and preferred banking channels while recommending tailored solutions addressing both sales and service needs (e.g. everyday banking, retail investments, lending solutions, home financing (including business-for-self applications)), and small business solutions).Offers clients advice and guidance on available digital and self-serve options with the goal of making banking easy, simple, and fast.Supports customer transactions needs based on customer traffic.Engages customers to grow BMO's business by reaching out, generating appointments, and building new relationships within the community.Addresses questions and resolves issues raised through consumer credit audits and quality checks to ensure accurate data entry and lending application recommendations in compliance with legal and regulatory requirements and lending policies and processes.Applies the risk management framework to the portfolio to protect the Bank's assets and maintain the quality of the lending portfolio in compliance with requirements for the lending process and established yield, quality, diversification, and risk guidelines.Makes credit recommendations for personal lending transactions, including home financing, in accordance with sound credit granting principles and with the Bank's policies and procedures.Acts as a key member of a collaborative and versatile branch and market team.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.Organizes work information to ensure accuracy and completeness.Takes the initiative to find creative approaches that make each customer's experience feel personal.Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.Contributes to business results and the overall experience delivered in the branch.May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest.Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with legal and regulatory requirements for the jurisdiction.Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.Analyzes issues and determines next steps.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.Canada only: Registration to sell investment products completed - as appropriate for the jurisdiction.Appropriate lending qualifications and designations.Working knowledge of personal and small business customer needs and solutions.Working knowledge of retail investments and lending products.Experience in financial services is an asset.Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.Experience in a consultative customer service or sales role, with a drive to deliver a personal customer experience.Passionate commitment to helping our customers.Drive to deliver a personal customer experience.A focus on results and the ability to thrive in a consultative sales and team-based environment.Resourceful self-starter with courage and confidence to approach customers.Readiness to collaborate and work in different capacities as part of a team.Strong interpersonal skills, including the ability to build rapport and connections with customers.An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.Specialized knowledge.Verbal & written communication skills - Good.Organization skills - Good.Collaboration & team skills - Good.Analytical and problem solving skills - Good.Compensation and Benefits:$37,500.00 - $69,500.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Personal Banker
BMO Financial Group, Richmond, BC
Application Deadline: 04/29/2024 Address: 5300 No. 3 Road, Unit 322 Job Family Group: Retail Banking Sales & Service Boldly Grow the Good and Be a part of BMO's excellent Personal Banker team where you will be provided with an online and in-person training program that you can apply along with your own sales and customer service experiences to deliver exceptional service to BMO's existing and prospective customers. This is a chance to accelerate your career and live in the top 10 most desirable places in the world with world-class nature/city, a thriving economy, and a bounty of opportunities balanced with a comfortable, relaxed lifestyle. Join a buzzing team who are serving the community with terrific service and providing outstanding banking solutions to achieve above standard service and branch recognition! This team also cares about you and your development which means you can pave the way to drive your skills, learning and career growth with BMO. We are growing and hiring for multiple locations throughout the Lower Mainland. Secondary language fluency in Mandarin, Cantonese, Farsi, Punjabi, Hindi, Tagalog, Korean, or French are strong assets, not mandatory. Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives. Takes a lead in proactively engaging with existing customers and prospects by providing needs-based assessments to grow loyalty and identify immediate / future opportunities. Engages customers to complete needs assessments that identify financial solutions and preferred banking channels while recommending tailored solutions addressing both sales and service needs (e.g. everyday banking, retail investments, lending solutions, home financing (including business-for-self applications)), and small business solutions). Offers clients advice and guidance on available digital and self-serve options with the goal of making banking easy, simple, and fast. Supports customer transactions needs based on customer traffic. Engages customers to grow BMOs business by reaching out, generating appointments, and building new relationships within the community. Addresses questions and resolves issues raised through consumer credit audits and quality checks to ensure accurate data entry and lending application recommendations in compliance with legal and regulatory requirements and lending policies and processes. Applies the risk management framework to the portfolio to protect the Bank's assets and maintain the quality of the lending portfolio in compliance with requirements for the lending process and established yield, quality, diversification, and risk guidelines. Makes credit recommendations for personal lending transactions, including home financing, in accordance with sound credit granting principles and with the Banks policies and procedures. Acts as a key member of a collaborative and versatile branch and market team. Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice. Organizes work information to ensure accuracy and completeness. Takes the initiative to find creative approaches that make each customers experience feel personal. Looks for ways to contribute to the ongoing improvement of the overall branch customer experience. Contributes to business results and the overall experience delivered in the branch. May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts. Follows through on risk and compliance processes and policies to ensure we safeguard our customers assets, maintain their privacy, and act in their best interest. Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry. Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations. Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering. Complies with legal and regulatory requirements for the jurisdiction. Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements. Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees. Analyzes issues and determines next steps. Broader work or accountabilities may be assigned as needed. Qualifications: Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience. Canada only: Registration to sell investment products completed - as appropriate for the jurisdiction. Appropriate lending qualifications and designations. Working knowledge of personal and small business customer needs and solutions. Working knowledge of retail investments and lending products. Experience in financial services is an asset. Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications. Experience in a consultative customer service or sales role, with a drive to deliver a personal customer experience. Passionate commitment to helping our customers. Drive to deliver a personal customer experience. A focus on results and the ability to thrive in a consultative sales and team-based environment. Resourceful self-starter with courage and confidence to approach customers. Readiness to collaborate and work in different capacities as part of a team. Strong interpersonal skills, including the ability to build rapport and connections with customers. An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges. Specialized knowledge. Verbal & written communication skills - Good. Organization skills - Good. Collaboration & team skills - Good. Analytical and problem solving skills - Good. Compensation and Benefits: $37,500.00 - $69,500.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Laboratory Assistant
LifeLabs, Richmond, BC
Improve lives. Love your job. Grow your career. At LifeLabs, we are focused on our vision of building a healthier Canada! We are the largest community diagnostics laboratory in Canada with over 382 collection centres, 16 laboratories and service over 20 million patients each year. Caring, Agile, Customer Driven, One Team - We live our values every day in what we do to help our patients and healthcare providers. With over 6,000 employees, we all make a difference and that’s why our people are so important to us. This is an exciting time to join our LifeLabs team, grow your career with us and support numerous business initiatives, innovations, best practice and business development opportunities. LifeLabs is currently looking for a Laboratory Assistant to join our team in Richmond, BC. As a Laboratory Assistant you will be responsible for the specimen collection process, from greeting patients through to preparation of specimens for transportation. This is an important role in patient care and our business, and will let you see the difference that you make in patients’ lives. This is a Part Time Regular Float role suitable for an individual with a flexible schedule, and includes the opportunity to pick up additional shifts at other LifeLabs locations. The successful candidate will be working a minimum of 20 hours up to 37.5 hours/week at various LifeLabs locations in the Richmond, Vancouver, and Burnaby BC region. Day/Times: The successful candidate will be working at various PSC's in the Vancouver/ Richmond/Burnaby region. The successful candidate must be available to work 7 days a week and will be given 2 days off a week that may not be consecutive days. The successful candidate will be required to work alone at certain times of the day while staff are on their breaks. Hours: 20-37.5 hours weekly Start date: ASAP In this role you will: Greet and request required information from patients, explain the specimen collection process, and ensure patients have followed necessary test protocol prior to specimen collection. Perform phlebotomies, connect/disconnect holter monitors, 24 hour blood pressure monitoring, and perform ECG tracings. Perform special test collections, such as medical/legal drug screens, paternity tests, and clinical trials, and complete related documentation. Maintain client relationships, including responding to inquiries and following up on requests. Complete data entry of required patient demographics, requisition information, and other information related to processing test results. Prepare specimens for transportation and testing. The right person for this role will be focused on great customer/patient service, and be able to relate to patients and clients even in stressful situations. Some key qualities include: empathy, flexibility, adaptability to change, and problem solving skills. Other requirements include: Completion of a recognized Medical Laboratory Assistant program or equivalent related experience such as working as a healthcare professional with REQUIRED previous training or experience in phlebotomy (blood draws), intravenous infusion and/or intravenous therapy (e.g. nurses, infusion therapist, cardiac technologist etc.). ECG training or experience is an asset. Proficient data entry skills. Excellent communication, interpersonal and customer service skills. Ability to work independently and as part of a team. Ability to maintain the strictest standards of patient privacy and confidentiality. Ability to effectively relate to patients and health care providers. Ready to make a difference? Apply today! This is an in-person role. Hiring Range: 25.27 - 30.05 The hiring range has been established, however, the final salary recommendation will be determined based off the level of experience, education requirement, external market conditions and internal equity. Employee Benefits: In this position, you will be eligible to participate LifeLabs’ group benefits plan which is available to LifeLabs employees in accordance with the terms and conditions of those plans. Retirement Savings Plan: The LifeLabs plans provide members with an easy way to save for retirement. By participating in the plan, you receive contributions made to your account on your behalf from LifeLabs. Vacation Entitlement: In this position, you will be entitled to vacation. We promote a healthy work-life balance and expect your full vacation to be taken each year. Employee Wellness: LifeLabs offers an award-winning Wellness Program focused on supporting your total health and well-being under our physical, emotional, and financial wellness pillars. We have been recognized in the industry for our focus on mental health supports. Employee Giving program: Designed to support any employee who donates, fundraises or volunteers for a Canadian Registered Charity or Non-Profit Organization. We are committed to the ongoing development of our diversity, equity, and inclusion (DEI) program and have taken steps to strengthen our commitment to our team members and customers, to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves. At LifeLabs, we know that we are Stronger Together and that we will benefit from the unique perspectives and experiences that each team member offers. Vaccinations are highly encouraged at LifeLabs’. Vaccinations may be mandatory for selected employees if regulated by provincial or regional governments, or through employer-led vaccination policies in the facilities we service. Please ensure you ask if this position requires the successful candidate to be fully vaccinated with the current Government approved COVID-19 vaccinations. Make a difference - join the LifeLabs team today! Job Segment: Laboratory, Lab Assistant, Data Entry, Patient Care, Science, Part Time, Administrative, Healthcare
Education & Certification Specialist
WorkSafeBC, Richmond, BC
Overview Do you have experience in workplace training and development? Are you excited about having the opportunity to make a difference in ensuring the health and safety of British Columbians? We're looking for an Education and Certification Specialist to maintain occupational training and certification standards, develop and revise content for certification standards, and evaluate certification programs. You will play a vital role in our Certification Services department where you'll have the opportunity to support occupational health and safety education, training, and certification that makes a difference in the lives of workers and employers in British Columbia. The Education and Certification Specialist supports the strategic priorities of the Prevention Divisional Services and Credentialing by overseeing, researching, and monitoring the effectiveness of certification, training and credentialing programs mandated by the Workers Compensation Act and Occupational Health & Safety Regulations and providing recommendations as required. In this role you will coordinate surveys, studies and investigations relating to certification, licensing, occupational credentials, and all other related aspects tied to Prevention Divisional Services and Credentialing strategies and initiatives. In conducting the above functions, the Education and Certification Specialist will employ management best practices and quality standards; technology protocols and requirements; ethical and legal regulations; and organizational policies, practices and guidelines. Where you'll work WorkSafeBC, we offer a hybrid work model that combines the convenience of working remotely with the dynamism of working in one of our offices, based on the operational needs of the position. In this role, you'll work primarily on-site at our Richmond office and occasionally from your B.C. Home. What you'll do Assess, plan, negotiate, organize, monitor, and evaluate all programs and projects related to certification, credentialing, and training support. Define external education, training or certification technology requirements. Develop or analyze assessment strategies that effectively address a variety of unique curriculum approaches and training outcomes. Conduct a job task analysis (JTA) or facilitate developing a curriculum (DACUM) session to ensure that identified competencies are defensible, and meet industry needs, and/or industry standards. Develop quality control and assurance processes and coordinate the implementation by training providers, for content areas cited in the Workers Compensation Act, Occupational Health & Safety Regulation, or Guidelines, requiring standards acceptable to WorkSafeBC. Is this a good fit for you? We're looking for someone who can: Ensure that all products and programs comply with the following: training industry quality standards; ethical and legal regulations; organizational policies, practices and guidelines; and formalized technical writing and editing standards and conventions. Use project management tools and applications to manage project deliverables. Identify and work to resolve problems and issues with a high degree of complexity, including managing complaints related to training providers and ensuring training providers meet contract obligations with respect to the design and delivery of training programs. Escalates issues as required. Use, and develop when required, a systematic methodology for analysis, design, development, implementation (delivery), evaluation, and maintenance on all projects and programs, and implements an evidence-based 'systems' approach to all certification, credentialing and training initiatives. Design and delivers presentations to internal and external stakeholders. Ensure that WorkSafeBC policies and regulations appropriately reflect certification practices and industry needs. Recommends revisions to the Regulation, Guidelines and policies as required. Travel for this position as it may be required on an as needed basis. BC Driver's license is required. Your background and experience A Master's degree in Adult Education, Educational Leadership or a similar specialty and a minimum of 3 years of real time directly related experience in the development and/or management of workplace education programs, including trades or vocational training, labour education, quality assurance, audit, or other similar programs. OR An undergraduate degree in education, the social sciences or a similar specialty AND A Provincial Instructor Diploma (PID). A min. of five (5) years (real time) directly related experience in the development and/or management of workplace education programs, including trades or vocational training, labour education, quality assurance, audit, or other similar programs. We'll consider an equivalent combination of education and experience Important to know Before we can finalize any offer of employment, you must: Confirm you're legally entitled to work in Canada WorkSafeBC's COVID-19 Employee Mandatory Vaccine Policy (the "Policy") is suspended effective January 9, 2023, however we reserve the right to re-implement it in response to changes in the public health landscape, including public health orders. We are committed to the protection, health, and safety of our employees and our Communicable Disease Prevention Program and related protocols remain in effect. Who we are At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We're honoured to serve the 2.49 million workers and 263,000 registered employers in our province. What's it like to work at WorkSafeBC? It's challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for. Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflects the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self. Learn more: Discover who we are . Our benefits As a member of our team, you'll have access to services and benefits that help you get the most out of work - and life. Along with a competitive salary of 43.58 - 54.91 , your total compensation package includes: Defined benefit pension plan that provides you with a lifetime monthly pension when you retire 3 weeks of vacation in your first year, with regular increases based on years of service Extensive health care and dental benefits Optional leave and earned-time-off arrangements Development opportunities (tuition reimbursement, leadership development, and more) Learn more: Find out what we offer . Salary: $43.58 - $54.91/hourly Want to apply? Please note that we will be starting assessments prior to the closing date. We encourage all qualified applicants to apply . If you require an accommodation in the assessment process, please email Recruitment Testing Accommodation (SM) when you submit your application.
Customer Service Representative
BMO, Richmond, BC
Application Deadline: 04/04/2024Address: 8180 No 2 Road, Unit 192Job Family Group:Retail Banking Sales & ServiceDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.Identifies customer needs and initiates referrals to BMO colleagues.Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.Contributes to meeting branch business results and the customer experience.Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.Acts as a key member of a collaborative and versatile branch and market team.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.Organizes work information to ensure accuracy and completeness.Takes the initiative to find creative approaches that make each customer's experience feel personal.Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.Contributes to business results and the overall experience delivered in the branch.May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest.Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with legal and regulatory requirements for the jurisdiction.Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.Completes standardized tasks under supervision.Performs initial problem solving within given rules/limits & escalates when required.Broader work or accountabilities may be assigned as needed.Qualifications:No prior experience necessary; post-secondary degree or certification in related field of study is desirable.High-level knowledge of personal, commercial and partner offers, and how each can best serve customers' individual needs.Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.Highly skilled at helping people who don't find digital applications intuitive to gain confidence in how to use them and to understand their benefits.Projects a professional presence.Basic knowledge of specialized sales and business banking solutions to refer to specialists.Passionate commitment to helping customers.A focus on delivering a personal experience to customers.Resourceful self-starter with courage and confidence to approach customers.Readiness to collaborate and work in different capacities as part of a team.Strong interpersonal skills, including the ability to build rapport and connections with customers.An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.Basic knowledge learned on the job.Verbal & written communication skills - Basic (in business environment).Organization skills - Basic (in business environment).Collaboration & team skills - Basic (in business environment).Compensation and Benefits:$32,600.00 - $44,000.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Laboratory Assistant
LifeLabs, Richmond, BC
Improve lives. Love your job. Grow your career. At LifeLabs, we are focused on our vision of building a healthier Canada! We are the largest community diagnostics laboratory in Canada with over 382 collection centres, 16 laboratories and service over 20 million patients each year. Caring, Agile, Customer Driven, One Team - We live our values every day in what we do to help our patients and healthcare providers. With over 6,000 employees, we all make a difference and that’s why our people are so important to us. This is an exciting time to join our LifeLabs team, grow your career with us and support numerous business initiatives, innovations, best practice and business development opportunities. LifeLabs is currently looking for a Laboratory Assistant to join our team in Richmond, Vancouver, and Burnaby, BC. As a Laboratory Assistant you will be responsible for the specimen collection process, from greeting patients through to preparation of specimens for transportation. This is an important role in patient care and our business, and will let you see the difference that you make in patients’ lives. This is a Part Time Regular Float role suitable for an individual with a flexible schedule, and includes the opportunity to pick up additional shifts at other LifeLabs locations. The successful candidate will be working a minimum of 20 hours up to 37.5 hours/week at various LifeLabs locations in the Richmond, Vancouver, and Burnaby, BC region. Day/Times: The successful candidate will be working at various PSC's in the Vancouver/ Richmond/Burnaby region. The successful candidate must be available to work 7 days a week and will be given 2 days off a week that may not be consecutive days. The successful candidate will be required to work alone at certain times of the day while staff are on their breaks. Hours: 20-37.5 hours weekly. Flexible shifts. Start date: ASAP In this role you will: Greet and request required information from patients, explain the specimen collection process, and ensure patients have followed necessary test protocol prior to specimen collection. Perform phlebotomies, connect/disconnect holter monitors, 24 hour blood pressure monitoring, and perform ECG tracings. Perform special test collections, such as medical/legal drug screens, paternity tests, and clinical trials, and complete related documentation. Maintain client relationships, including responding to inquiries and following up on requests. Complete data entry of required patient demographics, requisition information, and other information related to processing test results. Prepare specimens for transportation and testing. The right person for this role will be focused on great customer/patient service, and be able to relate to patients and clients even in stressful situations. Some key qualities include: empathy, flexibility, adaptability to change, and problem solving skills. Other requirements include: Completion of a recognized Medical Laboratory Assistant program or equivalent related experience such as working as a healthcare professional with REQUIRED previous training or experience in phlebotomy (blood draws), intravenous infusion and/or intravenous therapy (e.g. nurses, infusion therapist, cardiac technologist etc.). ECG training or experience is an asset. Proficient data entry skills. Excellent communication, interpersonal and customer service skills. Ability to work independently and as part of a team. Ability to maintain the strictest standards of patient privacy and confidentiality. Ability to effectively relate to patients and health care providers. Ready to make a difference? Apply today! This is an in-person role. Hiring Range: 25.27 - 30.05 The hiring range has been established, however, the final salary recommendation will be determined based off the level of experience, education requirement, external market conditions and internal equity. Employee Benefits: In this position, you will be eligible to participate LifeLabs’ group benefits plan which is available to LifeLabs employees in accordance with the terms and conditions of those plans. Retirement Savings Plan: The LifeLabs plans provide members with an easy way to save for retirement. By participating in the plan, you receive contributions made to your account on your behalf from LifeLabs. Vacation Entitlement: In this position, you will be entitled to vacation. We promote a healthy work-life balance and expect your full vacation to be taken each year. Employee Wellness: LifeLabs offers an award-winning Wellness Program focused on supporting your total health and well-being under our physical, emotional, and financial wellness pillars. We have been recognized in the industry for our focus on mental health supports. Employee Giving program: Designed to support any employee who donates, fundraises or volunteers for a Canadian Registered Charity or Non-Profit Organization. We are committed to the ongoing development of our diversity, equity, and inclusion (DEI) program and have taken steps to strengthen our commitment to our team members and customers, to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves. At LifeLabs, we know that we are Stronger Together and that we will benefit from the unique perspectives and experiences that each team member offers. Vaccinations are highly encouraged at LifeLabs’. Vaccinations may be mandatory for selected employees if regulated by provincial or regional governments, or through employer-led vaccination policies in the facilities we service. Please ensure you ask if this position requires the successful candidate to be fully vaccinated with the current Government approved COVID-19 vaccinations. Make a difference - join the LifeLabs team today! Job Segment: Laboratory, Lab Assistant, EKG, Data Entry, Science, Healthcare, Part Time, Administrative
Laboratory Assistant
LifeLabs, Richmond, BC
Improve lives. Love your job. Grow your career. At LifeLabs, we are focused on our vision of building a healthier Canada! We are the largest community diagnostics laboratory in Canada with over 382 collection centres, 16 laboratories and service over 20 million patients each year. Caring, Agile, Customer Driven, One Team - We live our values every day in what we do to help our patients and healthcare providers. With over 6,000 employees, we all make a difference and that’s why our people are so important to us. This is an exciting time to join our LifeLabs team, grow your career with us and support numerous business initiatives, innovations, best practice and business development opportunities. LifeLabs is currently looking for a Laboratory Assistant to join our team in Richmond, Burnaby, and Vancouver BC. As a Laboratory Assistant you will be responsible for the specimen collection process, from greeting patients through to preparation of specimens for transportation. This is an important role in patient care and our business, and will let you see the difference that you make in patients’ lives. This is a Part Time Regular Float role suitable for an individual with a flexible schedule, and includes the opportunity to pick up additional shifts at other LifeLabs locations. The successful candidate will be working a minimum of 20 hours up to 37.5 hours/week at various LifeLabs locations in the Richmond, Burnaby, and Vancouver BC regions. Day/Times: The successful candidate will be working at various PSC's in the Vancouver/ Richmond/Burnaby region. The successful candidate must be available to work 7 days a week and will be given 2 days off a week that may not be consecutive days. The successful candidate will be required to work alone at certain times of the day while staff are on their breaks. Hours: 20-37.5 hours weekly. Flexible shifts. Start date: ASAP In this role you will: Greet and request required information from patients, explain the specimen collection process, and ensure patients have followed necessary test protocol prior to specimen collection. Perform phlebotomies, connect/disconnect holter monitors, 24 hour blood pressure monitoring, and perform ECG tracings. Perform special test collections, such as medical/legal drug screens, paternity tests, and clinical trials, and complete related documentation. Maintain client relationships, including responding to inquiries and following up on requests. Complete data entry of required patient demographics, requisition information, and other information related to processing test results. Prepare specimens for transportation and testing. The right person for this role will be focused on great customer/patient service, and be able to relate to patients and clients even in stressful situations. Some key qualities include: empathy, flexibility, adaptability to change, and problem solving skills. Other requirements include: Completion of a recognized Medical Laboratory Assistant program or equivalent related experience such as working as a healthcare professional with REQUIRED previous training or experience in phlebotomy (blood draws), intravenous infusion and/or intravenous therapy (e.g. nurses, infusion therapist, cardiac technologist etc.). ECG training or experience is an asset. Proficient data entry skills. Excellent communication, interpersonal and customer service skills. Ability to work independently and as part of a team. Ability to maintain the strictest standards of patient privacy and confidentiality. Ability to effectively relate to patients and health care providers. Ready to make a difference? Apply today! This is an in-person role. Hiring Range: 25.27 - 30.05 The hiring range has been established, however, the final salary recommendation will be determined based off the level of experience, education requirement, external market conditions and internal equity. Employee Benefits: In this position, you will be eligible to participate LifeLabs’ group benefits plan which is available to LifeLabs employees in accordance with the terms and conditions of those plans. Retirement Savings Plan: The LifeLabs plans provide members with an easy way to save for retirement. By participating in the plan, you receive contributions made to your account on your behalf from LifeLabs. Vacation Entitlement: In this position, you will be entitled to vacation. We promote a healthy work-life balance and expect your full vacation to be taken each year. Employee Wellness: LifeLabs offers an award-winning Wellness Program focused on supporting your total health and well-being under our physical, emotional, and financial wellness pillars. We have been recognized in the industry for our focus on mental health supports. Employee Giving program: Designed to support any employee who donates, fundraises or volunteers for a Canadian Registered Charity or Non-Profit Organization. We are committed to the ongoing development of our diversity, equity, and inclusion (DEI) program and have taken steps to strengthen our commitment to our team members and customers, to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves. At LifeLabs, we know that we are Stronger Together and that we will benefit from the unique perspectives and experiences that each team member offers. Vaccinations are highly encouraged at LifeLabs’. Vaccinations may be mandatory for selected employees if regulated by provincial or regional governments, or through employer-led vaccination policies in the facilities we service. Please ensure you ask if this position requires the successful candidate to be fully vaccinated with the current Government approved COVID-19 vaccinations. Make a difference - join the LifeLabs team today! Job Segment: Laboratory, Lab Assistant, Data Entry, EKG, Science, Administrative, Healthcare, Part Time
Laboratory Assistant
LifeLabs, Richmond, BC
Improve lives. Love your job. Grow your career. At LifeLabs, we are focused on our vision of building a healthier Canada! We are the largest community diagnostics laboratory in Canada with over 382 collection centres, 16 laboratories and service over 20 million patients each year. Caring, Agile, Customer Driven, One Team - We live our values every day in what we do to help our patients and healthcare providers. With over 6,000 employees, we all make a difference and that’s why our people are so important to us. This is an exciting time to join our LifeLabs team, grow your career with us and support numerous business initiatives, innovations, best practice and business development opportunities. LifeLabs is currently looking for a Laboratory Assistant to join our team in Richmond and Vancouver, BC. As a Laboratory Assistant you will be responsible for the specimen collection process, from greeting patients through to preparation of specimens for transportation. This is an important role in patient care and our business, and will let you see the difference that you make in patients’ lives. This is a Part Time Regular Float role suitable for an individual with a flexible schedule, and includes the opportunity to pick up additional shifts at other LifeLabs locations. The successful candidate will be working a minimum of 20 hours up to 37.5 hours/week at various LifeLabs locations in the Richmond and Vancouver, BC region. Day/Times: The successful candidate will be working at various PSC's in the Vancouver and Richmond region. The successful candidate must be available to work 7 days a week and will be given 2 days off a week that may not be consecutive days. The successful candidate will be required to work alone at certain times of the day while staff are on their breaks. Hours: 20-37.5 hours weekly In this role you will: Greet and request required information from patients, explain the specimen collection process, and ensure patients have followed necessary test protocol prior to specimen collection. Perform phlebotomies, connect/disconnect holter monitors, 24 hour blood pressure monitoring, and perform ECG tracings. Perform special test collections, such as medical/legal drug screens, paternity tests, and clinical trials, and complete related documentation. Maintain client relationships, including responding to inquiries and following up on requests. Complete data entry of required patient demographics, requisition information, and other information related to processing test results. Prepare specimens for transportation and testing. The right person for this role will be focused on great customer/patient service, and be able to relate to patients and clients even in stressful situations. Some key qualities include: empathy, flexibility, adaptability to change, and problem solving skills. Other requirements include: Completion of a recognized Medical Laboratory Assistant program or equivalent related experience such as working as a healthcare professional with REQUIRED previous training or experience in phlebotomy (blood draws), intravenous infusion and/or intravenous therapy (e.g. nurses, infusion therapist, cardiac technologist etc.). ECG training or experience is an asset. Proficient data entry skills. Excellent communication, interpersonal and customer service skills. Ability to work independently and as part of a team. Ability to maintain the strictest standards of patient privacy and confidentiality. Ability to effectively relate to patients and health care providers. Ready to make a difference? Apply today! This is an in-person role. Hiring Range: 25.27 - 30.05‬ The hiring range has been established, however, the final salary recommendation will be determined based off the level of experience, education requirement, external market conditions and internal equity. Employee Benefits: In this position, you will be eligible to participate LifeLabs’ group benefits plan which is available to LifeLabs employees in accordance with the terms and conditions of those plans. Retirement Savings Plan: The LifeLabs plans provide members with an easy way to save for retirement. By participating in the plan, you receive contributions made to your account on your behalf from LifeLabs. Vacation Entitlement: In this position, you will be entitled to vacation. We promote a healthy work-life balance and expect your full vacation to be taken each year. Employee Wellness: LifeLabs offers an award-winning Wellness Program focused on supporting your total health and well-being under our physical, emotional, and financial wellness pillars. We have been recognized in the industry for our focus on mental health supports. Employee Giving program: Designed to support any employee who donates, fundraises or volunteers for a Canadian Registered Charity or Non-Profit Organization. We are committed to the ongoing development of our diversity, equity, and inclusion (DEI) program and have taken steps to strengthen our commitment to our team members and customers, to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves. At LifeLabs, we know that we are Stronger Together and that we will benefit from the unique perspectives and experiences that each team member offers. Vaccinations are highly encouraged at LifeLabs’. Vaccinations may be mandatory for selected employees if regulated by provincial or regional governments, or through employer-led vaccination policies in the facilities we service. Please ensure you ask if this position requires the successful candidate to be fully vaccinated with the current Government approved COVID-19 vaccinations. Make a difference - join the LifeLabs team today! Job Segment: Laboratory, Lab Assistant, EKG, Phlebotomy, Science, Healthcare, Part Time
Service Administrator - OpenRoad Acura Richmond
OpenRoad Auto Group, Richmond, BC
UNLIMITED POSSIBILITIES AHEAD.Position:Service AdministratorStatus:Full-TimeDealership: OpenRoad Acura RichmondDepartment: ServiceWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and external, training & development opportunities for skill-development and growth Be part of a collaborative, friendly and progressive work-culture with an emphasis on transparency, innovation, relationship and empowerment Comprehensive extended health and dental plan, tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Assisting and supervising daily duties of Lot Associate Assisting and supervising daily operations of Appointment Coordinators and communications with the CCC appointment bookings Controlling inputting and outputting of mobility fleet, ensuring the correct number of vehicles are inputted. Ensuring quality control of said vehicles Dispatching working into the main workshop Building and implementing processes. Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 2 years of experience in customer relations. Strong organizational and people skills. Some knowledge of automotive equipment parts and accessories. Good computer skills and ability to maintain records using a computerized appointment system. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to make sound decisions in a manner consistent with the essential job functions. Ability to work constructively with members from all departments within the dealership. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3946 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!We thank all those that have applied. Only those considered for the position will be contacted.
Paralegal
WorkSafeBC, Richmond, BC
Overview Do you have litigation or administrative tribunal experience? We're looking for an experienced Paralegal to join our legal services team. Consider joining our strong, committed team who value hard work but understand the need for a healthy lifestyle. We are embracing the recent change in the way people live and work, including working at home part of the week. We are proud to work for an organization with a mandate to improve the health and safety of workplaces across the province . How you'll make a difference: You'll ensure WorkSafeBC is serving stakeholders across B.C. effectively Where you'll work WorkSafeBC, we offer a hybrid work model that combines the convenience of working remotely with the dynamism of working in one of our offices, based on the operational needs of the position. What you'll do Review files to identify preliminary issues and triage files as appropriate Initiate and respond to inquiries from internal and external stakeholders Conduct legal research on a variety of subjects to identify appropriate statutes, precedent, or policy and present opinions and findings to legal counsel in legal briefs or memoranda Assist in creating and maintaining departmental policies and procedures Assign legal administrative work and provide administrative supervision and guidance on legal procedures, policies, and practices to departmental support staff Is this a good fit for you? We're looking for someone who can: Take initiative to proactively identify issues and recommend possible solutions Independently plan, organize, and prioritize a demanding workload in a changing legal and corporate environment Take responsibility for project/legal files to ensure all tasks are completed Mentor and provide guidance to departmental support staff Communicate accurately and effectively, both orally and in writing, using clear and concise language, while maintaining confidentiality Research and prepare accurate chronologies and summaries of facts by analyzing documents to determine relevance Provide knowledge in preparing cases for administrative hearings Stay current with legal policy and procedure changes Your background and experience A two-year paralegal diploma A minimum of three years of paralegal experience Working knowledge of litigation or administrative tribunal practices and Rules of Evidence An equivalent combination of education and experience may be considered . Important to know Before we can finalize any offer of employment, you must: Successfully meet the legal requirements under the Criminal Records Review Act to work with children and/or vulnerable adults. Confirm you're legally entitled to work in Canada WorkSafeBC's COVID-19 Employee Mandatory Vaccine Policy (the "Policy") is suspended effective January 9, 2023, however we reserve the right to re-implement it in response to changes in the public health landscape, including public health orders. We are committed to the protection, health, and safety of our employees and our Communicable Disease Prevention Program and related protocols remain in effect. Who we are? At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We're honoured to serve the 2.49 million workers and 263,000 registered employers in our province. What's it like to work at WorkSafeBC? It's challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for. Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflects the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self. Learn more: Discover who we are . Our benefits As a member of our team, you'll have access to services and benefits that help you get the most out of work - and life. Along with a competitive salary, your total compensation package includes: Defined benefit pension plan that provides you with a lifetime monthly pension when you retire 4 weeks of vacation in your first year, with regular increases based on years of service Benefits package that includes customizable options for health care and dental benefits, additional days off, and a health care spending account Optional leave arrangements Development opportunities (tuition reimbursement, leadership development, and more) Learn more: Find out what we offer . Salary: $35.82 - $44.46/hourly Want to apply? In addition to your resume, please submit your most up-to-date cover letter. Applications are welcomed immediately, however must be received no later than 4:30 p.m. PST on the closing date. Please note that we will be starting assessments prior to the closing date. We encourage all qualified applicants to apply. If you require an accommodation in the assessment process, please email Recruitment Testing Accommodation (SM) when you submit your application.
Quality Assurance Supervisor - Physiotherapist, Occupational Therapist, or Kinesiologist
WorkSafeBC, Richmond, BC
Overview Are you a physiotherapist, occupational therapist, or kinesiologist with experience in rehabilitation program development and evaluation? We're looking for a Quality Assurance Supervisor to join our team to review external service provider programs that help provide quality service and support for injured workers. You'll connect with clinical service providers throughout the province and prepare reports on your findings, participate on committees to relay recommendations on external providers, and work as a clinical resource. This Quality Assurance Supervisor position is a temporary assignment of approximately one year - a great opportunity to try a new role, move on after your assignment, or explore avenues to stay. How you'll make a difference: You'll ensure we offer effective and evidence-based access to programs and services to help people recover when they've been injured at work. Where you'll work WorkSafeBC, we offer a hybrid work model that combines the convenience of working remotely with the dynamism of working in one of our offices, based on the operational needs of the position. In this role, you'll have opportunities to work from home along with scheduled days in our Richmond office. What you'll do Field inquiries from both internal and external customers pertaining to the service delivery of your assigned programs Investigate, action, and develop recommendations on service complaints related to your assigned programs Conduct virtual and onsite visits to external service providers of clinical services to review WorkSafeBC funded services being provided for injured workers and to confirm contractual compliance; this may include interviews with injured workers to discuss their experience with the service Assess relevant information regarding services and prepare reports on findings including outcome measures, compliance with expected standards, areas that require improvement, and major deficiencies and recommendations on improvements required or service provider status Is this a good fit for you? We're looking for someone who can: Work as a resource and expert on your assigned programs to both internal and external stakeholders, answering a variety of questions and assisting with concerns Work collaboratively in team settings (in person and virtually) with a solution-focused mindset Apply clinical knowledge on evidence-based practice for quality assurance on assigned program services Develop and present educational sessions for external service providers and internal WorkSafeBC staff, both in group and individual settings Maintain the currency of your professional skills by appropriate continuing education, such as accessing professional journals and attendance at lectures, conferences, courses, and professional meetings Travel to locations in BC and stay overnight as required Your background and experience A master's degree in physiotherapy and current registration with the College of Physical Therapists of British Columbia, or a master's degree in occupational therapy and current registration with the College of Occupational Therapists of British Columbia, and a minimum of three years of healthcare industry experience, of which two years is recent experience as a practicing physiotherapist or occupational therapist, or A bachelor's degree in kinesiology and current membership with the BC Association of Kinesiologists, and a minimum of six years of healthcare industry experience, of which two years is recent experience as a practicing kinesiologist A valid BC drivers' license Important to know Before we can finalize any offer of employment, you must: Successfully meet the legal requirements under the Criminal Records Review Act to work with children and/or vulnerable adults Confirm you're legally entitled to work in Canada WorkSafeBC's COVID-19 Employee Mandatory Vaccine Policy (the "Policy") is suspended effective January 9, 2023, however we reserve the right to re-implement it in response to changes in the public health landscape, including public health orders. We are committed to the protection, health, and safety of our employees and our Communicable Disease Prevention Program and related protocols remain in effect. Who are we? At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We're honoured to serve the 2.49 million workers and 263,000 registered employers in our province. What's it like to work at WorkSafeBC? It's challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for. Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflects the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self. Learn more: Discover who we are. Our benefits As a member of our team, you'll have access to services and benefits that help you get the most out of work - and life. Along with a competitive salary, your total compensation package includes: Defined benefit pension plan that provides you with a lifetime monthly pension when you retire 3 weeks of vacation in your first year, with regular increases based on years of service Extensive health care and dental benefits Optional leave and earned-time-off arrangements Development opportunities (tuition reimbursement, leadership development, and more) Reimbursement towards two annual professional memberships (e.g., College and association) Learn more : Find out what we offer . Salary : $52.35 - $54.41/hourly; $98,687 - $102,570/annually Want to apply? Applications are welcomed immediately, however must be received no later than 4:30 p.m. PST on the closing date. Please note that we will be starting assessments prior to the closing date. We encourage all qualified applicants to apply . If you require an accommodation in the assessment process, please email Recruitment Testing Accommodation (SM) when you submit your application.
Customer Services Representative
Coast Capital Savings, Richmond, BC
Location: Cambie Branch Job Type: Part Time myWork Options: In-person, Hybrid Starting Salary Range: $22.35-$26.56 Background Screening Requirement: Enhanced Criminal Record Check (every 5 years) Credit Check (every 5 years) Social Media Check (every 5 years) Identity Verification Education Verification Employment Verification References What's the job? On any given shift you will be the face of Coast Capital in the branch and balance a friendly advice and service approach with demonstrated ability to proactively listen and identify opportunities to deepen member relationships. By providing our members with support and financial advice, we help them Build a Better Future, Together. While this job is posted as a Customer Service Representative, internally, we title it a Member Service Representative, always putting members at the centre of everything we do. This is a part-time position with a minimum of 15 hours per week, up to 30 hours per week depending on branch staffing need. Our Cambie branch is open Monday to Saturday and we are looking for candidates who have open availability on those days, with a requirement for Monday availability. What you'll get to do: Be the first friendly face our members see at Coast Capital by exhibiting our Coast Capital values; We build connection. We act with courage. We re-imagine. Build relationships with member and deliver an outstanding member experience by meeting their initial needs and proactively identifying future opportunities through money chats and so much more! Educating members on our alternate channels (online banking and mobile platforms) to deliver a memorable member experience Contribute to team results through listening, spotting opportunities and partnering with other Coast Capital team members to best meet our members financial needs Build a strong understanding of how Coast Capital Savings assists in providing financial well-being to our members Create a positive member experience by proactively taking ownership of resolving and preventing member banking issues. Be the first line of defense by being on the lookout for any counterfeit money or illegal transactions that may occur. Who are we looking for? To be successful as a Member Service Representative in a Coast Capital branch, you must be positive, team-oriented individual with the following knowledge, skills and abilities. Communication - You have strong verbal English communication skills and are comfortable having sensitive conversations with members. A second language you're comfortable using is a bonus. Active Listening - You listen to your customer and ensure you identify the challenge they may have so you can work towards a positive outcome. Empathy - You understand a bank account is more than numbers on a screen and you can show understanding and respect for whatever situation a member might be in. Initiative - You don't sit and wait for something to do. You see something that needs to be done, and do it. Problem Solving - You find job satisfaction by identifying a member problem and work towards solving it with them. Curiosity - You are a life-long learner who loves to grow their understanding of the financial world. Advisory - You are comfortable identifying opportunities and suggesting Coast Capital products to our members by referring them to other specialists within our organization. Adaptability - You happily handle whatever situation comes your way. Motivation - You are a self-motivated, positive and are looking to grow your career in customer service and/or banking. Integrity - You follow the documented process and do the right thing, every time. Even when no one is watching. Legal Eligibility - You are legally entitled to work for any employer. Please note for those candidates interested in applying for a Canadian Permanent residency, this position falls under a C National Occupation Code (NOC). Equity, Diversity & Inclusion at Coast Capital Don't meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone - including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you're excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital. At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community. We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact [email protected] or call 778-391-5836. We will work with you to meet your needs. Why join Coast Capital Savings? Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities. Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we're doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive. A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership. Work where you're most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role. Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle. Retirement options. We also take care of our employees once they retire. That's why we offer the choice of a defined contribution or defined benefit pension plan or RSP's. Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits. Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We're human, which means we like to have fun with events, celebrations, and recognition throughout the year. An award winning culture. We're a Platinum member of Canada's Best Managed Companies and are regularly recognized by Canada's Most Admired Corporate Cultures and the BC Top Employers Awards. We reinvest 10% back into the community. When we do well, our communities do well. That's why since 2000 we've invested over $90 million into our member's communities. Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice. D&I at Coast At Coast Capital, we value diversity, equity and inclusion. We're not all the same and we like it that way. We don't just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
Customer Service Representative
BMO, Richmond, BC
Application Deadline: 04/11/2024Address: 165 - 6971 Elmbridge WayJob Family Group:Retail Banking Sales & ServiceDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.Identifies customer needs and initiates referrals to BMO colleagues.Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.Contributes to meeting branch business results and the customer experience.Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.Acts as a key member of a collaborative and versatile branch and market team.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.Organizes work information to ensure accuracy and completeness.Takes the initiative to find creative approaches that make each customer's experience feel personal.Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.Contributes to business results and the overall experience delivered in the branch.May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest.Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with legal and regulatory requirements for the jurisdiction.Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.Completes standardized tasks under supervision.Performs initial problem solving within given rules/limits & escalates when required.Broader work or accountabilities may be assigned as needed.Qualifications:No prior experience necessary; post-secondary degree or certification in related field of study is desirable.High-level knowledge of personal, commercial and partner offers, and how each can best serve customers' individual needs.Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.Highly skilled at helping people who don't find digital applications intuitive to gain confidence in how to use them and to understand their benefits.Projects a professional presence.Basic knowledge of specialized sales and business banking solutions to refer to specialists.Passionate commitment to helping customers.A focus on delivering a personal experience to customers.Resourceful self-starter with courage and confidence to approach customers.Readiness to collaborate and work in different capacities as part of a team.Strong interpersonal skills, including the ability to build rapport and connections with customers.An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.Basic knowledge learned on the job.Verbal & written communication skills - Basic (in business environment).Organization skills - Basic (in business environment).Collaboration & team skills - Basic (in business environment).Compensation and Benefits:$33,850.00 - $44,000.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Customer Services Representative - Cambie Branch
Coast Capital Savings, Richmond, BC
Location: Cambie Branch Job Type: Part Time myWork Options: In-person Starting Salary Range: $22.35-$26.56 Background Screening Requirement: Enhanced Criminal Record Check (every 5 years) Credit Check (every 5 years) Social Media Check (every 5 years) Identity Verification Education Verification Employment Verification References What's the job? On any given shift you will be the face of Coast Capital in the branch and balance a friendly advice and service approach with demonstrated ability to proactively listen and identify opportunities to deepen member relationships. By providing our members with support and financial advice, we help them Build a Better Future, Together. While this job is posted as a Customer Service Representative, internally, we title it a Member Service Representative, always putting members at the centre of everything we do. This is a part-time position with a minimum of 15 hours per week, up to 30 hours per week depending on branch staffing need. Our Cambie branch is open Monday to Saturday and we are looking for candidates who have open availability on those days, with a requirement for Monday availability. For this position, we are looking for candidates who are billingual in English and Punjabi. What you'll get to do: Be the first friendly face our members see at Coast Capital by exhibiting our Coast Capital values; We build connection. We act with courage. We re-imagine. Build relationships with member and deliver an outstanding member experience by meeting their initial needs and proactively identifying future opportunities through money chats and so much more! Educating members on our alternate channels (online banking and mobile platforms) to deliver a memorable member experience Contribute to team results through listening, spotting opportunities and partnering with other Coast Capital team members to best meet our members financial needs Build a strong understanding of how Coast Capital Savings assists in providing financial well-being to our members Create a positive member experience by proactively taking ownership of resolving and preventing member banking issues. Be the first line of defense by being on the lookout for any counterfeit money or illegal transactions that may occur. Who are we looking for? To be successful as a Member Service Representative in a Coast Capital branch, you must be positive, team-oriented individual with the following knowledge, skills and abilities. Communication - You have strong verbal English and Punjabi communication skills and are comfortable having sensitive conversations with members. A second language you're comfortable using is a bonus. Active Listening - You listen to your customer and ensure you identify the challenge they may have so you can work towards a positive outcome. Empathy - You understand a bank account is more than numbers on a screen and you can show understanding and respect for whatever situation a member might be in. Initiative - You don't sit and wait for something to do. You see something that needs to be done, and do it. Problem Solving - You find job satisfaction by identifying a member problem and work towards solving it with them. Curiosity - You are a life-long learner who loves to grow their understanding of the financial world. Advisory - You are comfortable identifying opportunities and suggesting Coast Capital products to our members by referring them to other specialists within our organization. Adaptability - You happily handle whatever situation comes your way. Motivation - You are a self-motivated, positive and are looking to grow your career in customer service and/or banking. Integrity - You follow the documented process and do the right thing, every time. Even when no one is watching. Legal Eligibility - You are legally entitled to work for any employer. Please note for those candidates interested in applying for a Canadian Permanent residency, this position falls under a C National Occupation Code (NOC). Equity, Diversity & Inclusion at Coast Capital Don't meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone - including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you're excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital. At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community. We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact [email protected] or call 778-391-5836. We will work with you to meet your needs. Why join Coast Capital Savings? Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities. Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we're doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive. A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership. Work where you're most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role. Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle. Retirement options. We also take care of our employees once they retire. That's why we offer the choice of a defined contribution or defined benefit pension plan or RSP's. Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits. Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We're human, which means we like to have fun with events, celebrations, and recognition throughout the year. An award winning culture. We're a Platinum member of Canada's Best Managed Companies and are regularly recognized by Canada's Most Admired Corporate Cultures and the BC Top Employers Awards. We reinvest 10% back into the community. When we do well, our communities do well. That's why since 2000 we've invested over $90 million into our member's communities. Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice. D&I at Coast At Coast Capital, we value diversity, equity and inclusion. We're not all the same and we like it that way. We don't just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
Director Claims Intake & Adjudication Services
WorkSafeBC, Richmond, BC
Overview Are you a forward-thinking leader with experience in people management and a track record of successful team results? If so, consider joining our management team in Claims Intake & Adjudication Services. We have an opportunity for a collaborative leader with a results-oriented mindset that will lead and inspire a large team to achieve divisional goals. Reporting to the Head of Claims and Rehabilitation Services, the Director, Claims Intake & Adjudication Services will provide leadership and direction to ensure the effective implementation of WorkSafeBC and Divisional strategies, business plans and policies in the delivery of quality, client focused service. As a member of the Divisional management team, the position participates in Divisional strategy and policy development, planning and decision-making activities. The areas of responsibility which include over 450 staff are: Specialized Adjudication Services, encompassing such complex claims as Activity-Related Soft Tissue Disorders (ASTD), mental health, and occupational disease claims, among others Adjudication Services, including Adjudication and Hearing Loss Services Claims Intake Services (including Teleclaim Adjudication, Claims Call Centre, Wage Rate Adjudication, Records Management, and operational and integration aspects of externally contracted services) As a member of the divisional management team, you'll be responsible for ensuring the effective implementation of WorkSafeBC and divisional strategies, business plans and policies in the delivery of quality, client focused service. In this role, your work will be aligned with our core values and your role will bring these values to life every day through your behaviors, those are the actions we take and how we support our staff and deliver client centric service that reflects our vision, promise, and values. Where you'll work At WorkSafeBC, we offer a hybrid work model that combines the convenience of working remotely with the dynamism of working in one of our offices, based on the operational needs of the position. In this role, you will work primarily from our Richmond office with some flexibility to work from your home in B.C. How you'll make a difference : You'll make important and fair decisions when people get injured at work. What you'll do Provide overall direction for the Claims Intake and Adjudication Services department Provide strategic leadership and direction to the management team within the department to ensure organizational and divisional goals are met and programs, policies, plans and services are successfully implemented Participate in divisional strategy and policy development, planning and decision-making activities to ensure the delivery of quality, client focused services Promote teamwork and collaboration in delivering client centered services and achieving business objectives, results and priorities Set performance goals and provide coaching, developmental planning, and ensure training is provided to meet performance expectations Foster a supportive and healthy and constructive staff and labour relations environment within the department by supporting open communication and dealing proactively with issues. Promoting teamwork and recognizing employees' contributions Act as an ambassador for WorkSafeBC and the division, both internally and externally with various stakeholders Is this a good fit for you? We're looking for someone who: Builds strong relationships and promote a quality, service-oriented approach to providing services to external and internal clients Communicates with confidence and courage, listen well, and approach difficult conversations with assurance Solves problems, think of innovative solutions, make decisions, determine a course, and take action Researches, analyzes and prepares detailed written reports Makes formal presentations to Divisional or Board management and external agencies Creates an environment that encourages and supports the development and success of individuals on your team, enabling them to contribute to the team and reach their maximum potential Exhibits excellent interpersonal skills and a high level of professionalism to provide empathetic, tactful, respectful, and courteous service Open to travel around the province as required by the business Your background and experience A post-secondary degree in a related discipline Minimum of ten years of industry-related experience in a leadership role including experience managing people Project management experience is required We'll consider an equivalent combination of education and experience. Important to know Before we can finalize any offer of employment, you must c onsent and successfully meet the legal requirements under the Criminal Records Review Act to work with children and/or vulnerable adults. WorkSafeBC's COVID-19 Employee Mandatory Vaccine Policy (the "Policy") is suspended effective January 9, 2023, however we reserve the right to re-implement it in response to changes in the public health landscape, including public health orders. We are committed to the protection, health, and safety of our employees and our Communicable Disease Prevention Program and related protocols remain in effect. Who we are At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We're honoured to serve the 2.49 million workers and 263,000 registered employers in our province. What's it like to work at WorkSafeBC? It's challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for. Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experience that reflects the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self. Learn more: Discover who we are . Our benefits As a member of our team, you'll have access to services and benefits that help you get the most out of work - and life. Along with a competitive salary, your total compensation package includes: Defined benefit pension plan that provides you with a lifetime monthly pension when you retire 4 weeks of vacation in your first year, with regular increases based on years of service Benefits package that includes customizable options for health care and dental benefits, additional days off, and a health care spending account Optional leave arrangements Development opportunities (tuition reimbursement, leadership development, and more) Learn more: Find out what we offer . Annual Salary: $179,861 - $218,531 Want to apply? Applications are welcomed immediately, however must be received no later than 4:30 p.m. PST on the closing date. Please note that we will be starting assessments prior to the closing date. Cover letters are welcomed but not mandatory. We encourage all qualified applicants to apply . If you require an accommodation in the assessment process, please email Recruitment Testing Accommodation (SM) when you submit your application.