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Tech Support Specialist - Work from home (Bilingual French/English)
Staples Canada, Laval, QC
PURPOSE OF JOB This Technical Customer Support position is a frontline Call Centre/Chat role that will assist in facilitating solutions of all services and troubleshooting technology, computer hardware, peripheral and software related issues to both external customers as well as store associates. For technical calls, this role requires applying a systematic review, accurate diagnosis and problem solving of hardware and software related issues. Recommends tech service paths to customers based on information to provide the customer with the most convenient service. The Services Advisor Representative will utilize information on file or through previous experience to respond to technical inquiries from Customers. They will make recommendations and facilitate accepted solutions through correct service paths to customers to resolve their services request and/or repair their device including Remote, in store or on-site IT Solutions. They will be responsible for selling and sharing the value of services including services subscriptions. The objective of this position is to provide the highest level of customer service and enhance the product ownership experience through the resolution of service and technical related issues. PRIMARY DUTIES AND RESPONSIBILITIES • Receives inbound calls/chats from customers for information on services, tech services and/or advanced troubleshooting of technical products using defined problem-solving methodology • Actively engage in service solutions sales. Facilitate appropriate solutions to ensure customer loyalty. Check for existing cases and construct individual case reference files and updates case management data base / logs, documents new case or updates case information • For remote IT pathway can explain benefits of offers to customers • Charge customers remotely (via link) for services • Checks for subscription validation in customer files in ETS • Assists customers in connecting to remote platform • Assists in managing remote que and handing off tickets to available technicians • Schedule customers in booking tool for tech repair services • Document product concerns; track and forward to Team Manager • Filter problem using listening and probing skills to determine root cause. • Provide information, data and direction to the path options as required. • Research for relevant product / repair information. • Perform follow ups on existing cases and close cases as appropriate. • Diagnoses end user problems using systematic listening and probing approach • Consults internal tools, computerized data base, manuals, circulars or internal resources for information on resolution procedures • Provides information and direction as required for simple problem resolution • Initiates dispatch procedure for hardware pickup / shipment as appropriate for limited product line • Review updates regularly to remain current with product offerings • Is required to remain current on new developments and changes through ongoing circular, e-mail, manual review; attends training updates as required by industry certifications or company requirement PHYSICAL DEMANDS / WORKING CONDITIONS • Ability to cover business needs to support program (confirm hours; eventually 24/7) RECOMMENDED QUALIFICATIONS Knowledge / Skill Requirements: • Excellent communication (oral and written), interpersonal, organizational, and presentation skills. • Professional and courteous manner. • Ability to work independently and within a Team environment from home and office with minimal supervision. • Ability to multi-task and work in a very fast paced environment. • Extraordinary customer service orientation • Must be adaptable to change • Proven incident and problem solving (troubleshooting) skills with an emphasis on a timely resolution • Ability to coordinate and communicate effectively with other business partners to maintain exceptional high service levels in a demanding environment • Maintains constructive working relationships despite differing perspectives • Ability to negotiate skillfully in difficult situations with both internal and external groups • Thinks critically and anticipates, recognizes, identifies and develops solutions to problems in a timely manner • Ability to take initiative with strong learning skills and easily adapts to new or different changing situations, requirements or priorities • Computer literate with Windows, MAC, iOS, Android based Operating Systems experience. • Technical understanding of Internet, search engine, and networking required. • Familiar with AS400 environment • Proficient using MS Office, excel, word, PowerPoint, etc. • Strong working knowledge of computer hardware and software issues • Bi-Lingual English/French. • Familiarity with remote diagnostic software and ability to use it effectively for the purposes of fulfilling job requirements. Experience: • 1 year of help desk or 1 year technical troubleshooting plus a minimum of 2 years customer service experience preferred. Education: • Post secondary education in a related field preferred • A+ certification preferred Staples is committed to providing accommodation to people with disabilities throughout the job application and interview process to the point of undue hardship. If you require an accommodation during the application or interview process, please contact a Customer Care Representative at 1-866-782-7537 #bringyourpassion
Operational Support Specialist
Staples Canada, Toronto, ON
Team Lead, Operational Support Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do As the Lead for the Operational Support team, you will help achieve departmental goals through day to day task coordination, the creation of training and communication materials, assisting with escalations and helping the team to meet their KPI targets. You will also support management staff through the coordination and follow through for tasks related to system enhancements and new system deployments. You will inspire the team to deliver exceptional, quality service to the wider Tech Services Operational team, our stores, third party vendors and other stakeholders through feedback, coaching and leading by example. Specifically, you will: • Provide support to management in completing deliverables and building requirements for various projects, including system development and integration, as well as product launches • Partner with various stakeholders (L&D, Retail Operations, AP, etc.) to create training materials and communications • Complete UAT testing of system upgrades and development • Work cross functionally with internal departments, third party vendors and external customers, and act as a liaison for the team, communicating with other business stakeholders as required • Assign day to day and occasional tasks to members of the Operational Support team • Assist with workforce management processes • Assess statistics and create strategies to ensure that KPI's are routinely met • Handle level 2 escalations as assigned and/or requested, primarily serving our internal and vendor support program • Provide feedback and observation-based coaching to associates • Conduct training for new and experienced Operational Support and Administration team members as required Some of what you need • 1-2 years in a field related product ownership or project management preferred • 2-3 years in a technical field • 2-3 years in a customer service environment • Degree, diploma or certificate in a technical field an asset • Strong technical background with advanced experience across Microsoft Office Suite • Detail orientation and sound decision-making skills • Strong communication and customer service skills • Ability to manage flexible working hours • Curious • Approachable • Passionate • Solutions finder Some of what you will get • Associate discount • Health and Dental benefits • RRSP/DPSP • Performance bonuses • Learning & Development programs • And more... Additional Information • Work from home position • Rotational shift schedule, including evenings and weekends
Application Support Specialist
Tolko Industries Ltd., Vernon, BC
Application Support SpecialistVernon, BCDo you thrive in a dynamic and challenging environment with opportunities for continuous growth and development?The Application Support Specialist is primarily responsible for tier 2 Incident and Service Request management for Tolko’s Sales, Marketing and Logistics teams using Dynamics AX. You will assist in coordinating support from our internal resources, package vendors and consultants.Incident and problem resolution involves the use of diagnostic and request tracking tools, as well as requiring that the individual provide remote, in-person, and hands-on help at the desktop level. Support includes resolving technical issues and business operations and communicating issue resolution.The Application Support Specialist will identify solutions, contribute to process and procedure documentation, provide functional training, quality assurance testing, reporting support, utilizing resources and system capabilities effectively.What We’re Looking For:3 or more years of customer service and systems or application support experience in a support role or equivalentDemonstrated ability of ITIL Procedures, including Incident, Problem and Change ManagementDemonstrated ability of client/customer support in a medium to large businessBroad based business skills and acumenSound understanding of business concepts and processes together with technical systems experienceExperience with finance, work management, inventory, order to cash and customer relationship processesExperience with ERP technologies such as Microsoft Dynamics, Dynamics 365 or JDEWhat We Offer:An unyielding commitment to your personal safetyCompetitive pay and exceptional benefitsThe opportunity to work with the best and brightest in the industryA positive, dynamic, and inclusive work environmentAn open, innovative culture with diverse opportunitiesA commitment to investing in our people through training and developmentThe chance to live (and play) where you workWant to know what it’s like to work for Tolko? Click hereWho We Are:With state-of-the-art operations across western Canada, Tolko is a leading manufacturer of a wide range of forest products for customers around the world. For over 60 years, our family-owned company has been recognized by customers and business partners for being reliable, flexible, efficient and offering quality products. With the third generation of family leadership, we’re continuing that legacy today in our divisions throughout western Canada and joint ventures in the Southern United States.At Tolko, our values, vision and mission aren’t just what we believe. They’re how we work, live and serve our customers every day. Fundamental to our success is a diverse and committed workforce that thrives on change, building relationships, and a drive toward excellence.Grow Here, Achieve More:When you join Tolko, you’ll develop your skills and be encouraged to pursue diverse opportunities with a company that’s built on integrity, respect, and provides employees with the inclusive environment, support and opportunity to build great lives.COVID-19: Tolko prioritizes employees’ health and safety while contributing an essential service. Tolko has taken steps to ensure our workplace is safe and resistant to COVID-19 transmission – implementing procedures to ensure physical distancing, extra cleaning and sanitization of work areas.  Tolko adheres to all new requirements of federal and provincial health authorities.If this position sounds like a fit for you, we’d love to hear from you! Applications will be accepted at www.tolko.com until the position is filled.To protect the privacy of your personal information, please ensure that when you apply, you are directed to Tolko’s job board at My Job Search (ultipro.ca) orCareers | Tolko Industries.We thank all candidates for their interest; however only those selected for an interview will be contacted.Follow us on LinkedIn, Facebook, and Twitter to stay up to date on Tolko news and job postings.
BBW Sales Support-UPPER CANADA MALL
L Brands, Newmarket, ON
DescriptionAt Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a brighter, happier place when everyone has access to the things that make them happy. We invite you to join Gingham Nation, where we invest in our associates through competitive compensation, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities. As a Sales Support associate, you will have the opportunity to support delivering sales plan through selling effectiveness. Responsibilities Deliver a friendly and efficient cash wrap experience  Reinforce customer buying decisions at checkout Recover merchandise on the sales floor Replenish merchandise to brand standards Process merchandise to be sales floor ready and maintain the back room Assist with other projects as needed including floorset and shipment processing Abide by policies and procedures as advised Abide by Asset Protection and safety messages in daily operations QualificationsResponsibilities Deliver a friendly and efficient cash wrap experience  Reinforce customer buying decisions at checkout Recover merchandise on the sales floor Replenish merchandise to brand standards Process merchandise to be sales floor ready and maintain the back room Assist with other projects as needed including floorset and shipment processing Abide by policies and procedures as advised Abide by Asset Protection and safety messages in daily operations Core Competencies Lead with Curiosity & Humility Build High Performing Teams for Today & Tomorrow Influence & Inspire with Vision & Purpose Observe, Engage & Connect Strive to Achieve Operational Excellence Deliver Business Results The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. We will accommodate applicants and associates with disabilities in the recruitment, selection and assessment process as appropriate and as required by applicable law. Please call 855-556-2675 or email [email protected] if you require an accommodation. We are an equal opportunity and affirmative action employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment.  We only hire individuals authorized for employment in Canada.
Camper Support Specialist
Tim Hortons Foundation Camps, Quyon, QC
Tim Hortons Foundation Camps help youth from underserved communities achieve their full potential through multi-year, overnight camp experiences. Whether at camp or back home in their communities between visits—our youth work to build social, emotional, leadership and innovation skills and behaviours like volunteerism and motivation to learn so they become civically and academically engaged, and successfully transition to adulthood.At Tims Camps, we are catalysts for good—helping our youth participants and teammates be the best they can be, developing personal and career growth. We empower young people with skills to open doors to their future. That is our North Star and, together, we help shape leaders that build stronger communities.We’re looking for a…Camper Support SpecialistJob SummaryThe Camper Support Specialist (CSS) is responsible for supporting camp staff in meeting the mental health, social, emotional, and behavioral needs of their campers and providing direct support to campers. They will work closely with other members of the wellness team, camp management, camp staff, and parents/guardians, as needed.Work LocationThis role will be based onsite at our Camp des Voyageurs Tim Hortons location in Quyon, Quebec. *Note: we are looking for French speaking candidates for this location.Contract Length June 10, 2024 – August 19, 2024What would you be doing?Deliver training on areas such as mental health, positive behavior management, bullying, disclosures, as well as appropriate responses to situations that may occur at campInspiring young people to discover their strengths, challenge limits, and build resilience and leadership capacity in a safe and supportive environmentProvide on-going coaching and support to camp staff as it relates to meeting camper mental, behavioral, social, and emotional needsEnsure proper response, follow-through and debrief on situations arising with campersHandle cases of suspected abuse and neglect in line with Tim Camps Wellness StandardsSupport campers and families by making referrals to support services in their home communitiesWork collaboratively and communicate with camper families, the camp management team, wellness team and Camper Support Manager to meet the best interests of the camperEstablish relationships with youth that reflect respect, trust, and empathyJoin and support campers participating in program activitiesPractice and coach staff through strengths-based individual and group behaviour management strategiesModel healthy choices and emotional maturityBe challenged physically and mentally as you live in an overnight camp setting for 10-day sessions, with 3 days of break in betweenHave the opportunity to experience personal growth alongside the campers you are supportingDoes this sound like you?A graduate of a post-secondary Social Work, Social Service Work or Child and Youth Work programFluent in FrenchExperienced at working with youth aged 11 – 17 in a professional mental health settingCrisis management experience is considered to be an assetUnderstanding and sensitive to the challenges faced by youth from low-income homesSkilled in building interpersonal skills, including the ability to influence positive decision-making, listen, manage conflict, and practice sensitivity and compassionCertified in Standard First Aid + CPR (adult, child, infant) with AED, or willing to obtainAble to provide an acceptable criminal background checkAbility to live on-site for an extended period of time and work flexible hoursNote: Licensed or Registered Social Workers, Social Service Workers and Child & Youth Workers preferred due to coverage on Tim Camps liability insurance policy. Unlicensed or Unregistered Social Workers, Social Service Workers and Child and Youth Workers, or equivalent, have restrictions on how they carry out their work (i.e., cannot be left alone or out of sight of other staff members when supporting campers).Benefits of working with usAccommodation and meals are included for the duration of the contractBonus when you refer employeesContract completion bonusBonus for staff working on our French-speaking siteHave a positive impact on the lives of young peopleOpportunity to build lasting friendships with other staffPlease apply here: https://grnh.se/ce44121f2usTo learn more about the impact of the experience you will take part in, watch this short videoCommitment to Equity, Diversity & InclusionTim Hortons Foundation Camps (THFC) is committed to a fair and inclusive work environment, and seek talent with diversity of life experiences and perspectives. We are an equal opportunity employer that hires talent regardless of age, race, creed, color, religion, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, status as a protected veteran or any other legally protected grounds and will not discriminate on these bases.If you have special accessibility requirements that need to be considered during the recruitment process, please let us know by emailing us at [email protected] and a member of our HR team will get back to you. Information received relating to accommodation needs of applicants will be addressed confidentially. Does this sound like you?A graduate of a post-secondary Social Work, Social Service Work or Child and Youth Work programFluent in FrenchExperienced at working with youth aged 11 – 17 in a professional mental health settingCrisis management experience is considered to be an assetUnderstanding and sensitive to the challenges faced by youth from low-income homesSkilled in building interpersonal skills, including the ability to influence positive decision-making, listen, manage conflict, and practice sensitivity and compassionCertified in Standard First Aid + CPR (adult, child, infant) with AED, or willing to obtainAble to provide an acceptable criminal background checkAbility to live on-site for an extended period of time and work flexible hoursNote: Licensed or Registered Social Workers, Social Service Workers and Child & Youth Workers preferred due to coverage on Tim Camps liability insurance policy. Unlicensed or Unregistered Social Workers, Social Service Workers and Child and Youth Workers, or equivalent, have restrictions on how they carry out their work (i.e., cannot be left alone or out of sight of other staff members when supporting campers).
BBW Sales Support-SMART CENTRE EGLINTON
L Brands, Scarborough, ON
DescriptionAt Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a brighter, happier place when everyone has access to the things that make them happy. We invite you to join Gingham Nation, where we invest in our associates through competitive compensation, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities. As a Sales Support associate, you will have the opportunity to support delivering sales plan through selling effectiveness. Responsibilities Deliver a friendly and efficient cash wrap experience  Reinforce customer buying decisions at checkout Recover merchandise on the sales floor Replenish merchandise to brand standards Process merchandise to be sales floor ready and maintain the back room Assist with other projects as needed including floorset and shipment processing Abide by policies and procedures as advised Abide by Asset Protection and safety messages in daily operations QualificationsResponsibilities Deliver a friendly and efficient cash wrap experience  Reinforce customer buying decisions at checkout Recover merchandise on the sales floor Replenish merchandise to brand standards Process merchandise to be sales floor ready and maintain the back room Assist with other projects as needed including floorset and shipment processing Abide by policies and procedures as advised Abide by Asset Protection and safety messages in daily operations Core Competencies Lead with Curiosity & Humility Build High Performing Teams for Today & Tomorrow Influence & Inspire with Vision & Purpose Observe, Engage & Connect Strive to Achieve Operational Excellence Deliver Business Results The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. We will accommodate applicants and associates with disabilities in the recruitment, selection and assessment process as appropriate and as required by applicable law. Please call 855-556-2675 or email [email protected] if you require an accommodation. We are an equal opportunity and affirmative action employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment.  We only hire individuals authorized for employment in Canada.
Territory Sales Specialist - Multi-Dwelling Unit (MDU)
Rogers, Kitchener, ON, CA
Territory Sales Specialist - Multi-Dwelling Unit (MDU) Our Connected Home team is proud to offer our customers seamless and simple technology that fits into any lifestyle. Our fibre network supports millions of customers with high-speed Internet, TV, and Smart Home Monitoring to keep Canadians connected to the people and things that matter most. We know that our customers rely on us to provide them reliable connectivity, that is why we have made a commitment to providing the fastest and most consistent network in the areas we serve.We are growing our Connected Home team and are looking for team members that are collaborative, digital-first, fast-moving, bold-thinking, and focused on delivering impact in everything they do. Come play a key role in building the future of innovation in Canada.Join Our Vibrant Team in the Kitchener-Waterloo Area!Are you ready to power up the Kitchener as ourMDU Territory Sales Specialist? Get set to build relationships, boost sales, and make a difference as the face of Rogers in the dynamic MDU Segment. If you love generating leads and building strong connections, we want you on our team! What's in It for you: We are all about investing in our team members, offering fantastic benefits and rewards, such as: Uncapped Earning Potential:Receive a competitive base pay, commissions, and a vehicle allowance - our top performers can rake in six figures! Guaranteed Commission:Kickstart with a $3,000 guaranteed commission in your first month. Wealth Accumulation:Benefit from a great pension plan,Registered Retirement Savings Plan (RRSP), Tax-Free Savings Account (TFSA)and company matched share purchase program options Enjoy the Perks:Employee discounts that can offer up to 50% off our Rogers & Fido products and services Health:Quick access to one of the best flex health & dental benefits, Parental Leave & Top Up, Mental Health and Support benefits- 100% coverage, Employee and Family Assistance Program benefits Healthcare from Home:Connect with healthcare professionals through a virtual walk-in clinic. Stay Fit:No-cost fitness membership with access to virtual classes Giving Back:Rogers Gives Together is our company's employee giving and volunteer program which offers choice, flexibility, and opportunities for our teams to give back where we live, work and play Learn and Grow:We invest in our people to unleash their potential. We are committed to developing our teams and staying ahead of the trends through in-person training, virtual courses, mentorship, coaching and collaboration. Commitment to Diversity:We all bring something different, and we know what makes us different makes us great. We have a strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQ+, Indigenous Peoples, Persons with Disabilities and Women. Your Adventure Awaits - What You Will Do: Create Client Connections:Cultivate and nurture positive relationships with Multi Dwelling Unit (MDU) property management and leasing staff, ensuring Rogers remains the go-to brand for prospective tenants and residents. Unleash Creativity:Organize exciting marketing events and selling programs through face-to-face or virtual interactions. Become the Expert:Be the go-to advisor, applying a consultative approach to offering customized Rogers solutions. Market Specialist:Share your insights on market trends to help us fine-tune our sales strategy. Employee Commitment:Continuously conduct business in alignment with the Rogers Business Code of Conduct What you bring: Sales Star Power: Proven ability to thrive in a sales environment overcome objections and work independently to achieve strategic goals. Motivated Mojo:High motivation, excellent interpersonal, communication (both verbal and written), and presentation skills. Solution Focus:Negotiation skills with the ability to handle objections with style. Flexible Schedule: Availability to work flexible hours, including days, evenings, weekends, and holidays to meet customer needs. Weather Ready:Comfortable working in various weather conditions. On-the-Road Ready:Must have a valid driver's license and a reliable vehicle As part of our recruitment process, candidates will need to complete and successfully pass a criminal background check and driver's abstract. Ready to hit the road and be the face of Rogers? Apply now, and let's embark on this exciting door-to-door adventure together!Schedule:Full time Shift:Flex Time Length of Contract:Not Applicable (Regular Position) Work Location:85 Grand Crest Place (031),Kitchener,ON Travel Requirements:Up to 75% Posting Category/Function:Sales&Door-to-door Requisition ID:287365What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ . Posting Notes:Rogers BusinessLocation: Kitchener, ON, CA Hamilton, ON, CA Waterloo, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Event Marketing, Equity, Marketing, Finance, Sales
BBW Sales Support-BOWER PLACE
L Brands, Red Deer, AB
DescriptionAt Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a brighter, happier place when everyone has access to the things that make them happy. We invite you to join Gingham Nation, where we invest in our associates through competitive compensation, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities. As a Sales Support associate, you will have the opportunity to support delivering sales plan through selling effectiveness. Responsibilities Deliver a friendly and efficient cash wrap experience  Reinforce customer buying decisions at checkout Recover merchandise on the sales floor Replenish merchandise to brand standards Process merchandise to be sales floor ready and maintain the back room Assist with other projects as needed including floorset and shipment processing Abide by policies and procedures as advised Abide by Asset Protection and safety messages in daily operations QualificationsResponsibilities Deliver a friendly and efficient cash wrap experience  Reinforce customer buying decisions at checkout Recover merchandise on the sales floor Replenish merchandise to brand standards Process merchandise to be sales floor ready and maintain the back room Assist with other projects as needed including floorset and shipment processing Abide by policies and procedures as advised Abide by Asset Protection and safety messages in daily operations Core Competencies Lead with Curiosity & Humility Build High Performing Teams for Today & Tomorrow Influence & Inspire with Vision & Purpose Observe, Engage & Connect Strive to Achieve Operational Excellence Deliver Business Results The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. We are an equal opportunity and affirmative action employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the Canada.
Sales Operations Specialist
Coveo Solutions inc., Montreal, QC
Transforming Data into Sales Success Join our dynamic team where innovation and collaboration are at the heart of everything we do. As a Sales Operations Specialist, you'll work alongside passionate professionals driven by the idea of optimizing our best in class sales processes to prompt business growth. Have a passion for sales and the will to have a concrete impact in your work? This role might just be cut out for you! From managing our CRM data to collaborating with sales leadership, your work will directly impact our ability to drive revenue and serve our world-renowned customers efficiently. Here's a glimpse at your responsibilities:  Manage and coordinate sales support inquiries, leveraging your expertise especially in regards to CRM-related issues. Ensure accuracy and integrity of CRM records, including creation, updates, and manual input. Coordinate territory management within the CRM, adjusting as business needs evolve. Collaborate with sales leadership on account routing decisions, documenting and validating choices. Facilitate accurate deal and lead routing, adding data points as needed. Identify automation opportunities and implement workflow improvements. Generate basic reports and support documentation for sales processes. Here is what will qualify you for the role: Proven experience in data management or related fields. Strong analytical skills and attention to detail. Ability to collaborate effectively across teams. Proficiency in relevant data management tools and software. Excellent communication skills and documentation abilities. What would make you stand out: Previous experience with CRM tools, particularly Salesforce. Familiarity with automation tools and techniques (e.g. Chrome extensions). Experience in report generation and presentation. Do you think you can bring this role to life by adding your own color? You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable. Send us your application, we want to hear from you! / Send us your application, we want to know what you're all about! Join the Coveolife!  We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.
BBW Sales Support-BAYSHORE SHOPPING CENTRE
L Brands, Nepean, ON
DescriptionAt Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a brighter, happier place when everyone has access to the things that make them happy. We invite you to join Gingham Nation, where we invest in our associates through competitive compensation, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities. As a Sales Support associate, you will have the opportunity to support delivering sales plan through selling effectiveness. Responsibilities Deliver a friendly and efficient cash wrap experience  Reinforce customer buying decisions at checkout Recover merchandise on the sales floor Replenish merchandise to brand standards Process merchandise to be sales floor ready and maintain the back room Assist with other projects as needed including floorset and shipment processing Abide by policies and procedures as advised Abide by Asset Protection and safety messages in daily operations QualificationsResponsibilities Deliver a friendly and efficient cash wrap experience  Reinforce customer buying decisions at checkout Recover merchandise on the sales floor Replenish merchandise to brand standards Process merchandise to be sales floor ready and maintain the back room Assist with other projects as needed including floorset and shipment processing Abide by policies and procedures as advised Abide by Asset Protection and safety messages in daily operations Core Competencies Lead with Curiosity & Humility Build High Performing Teams for Today & Tomorrow Influence & Inspire with Vision & Purpose Observe, Engage & Connect Strive to Achieve Operational Excellence Deliver Business Results The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. We will accommodate applicants and associates with disabilities in the recruitment, selection and assessment process as appropriate and as required by applicable law. Please call 855-556-2675 or email [email protected] if you require an accommodation. We are an equal opportunity and affirmative action employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment.  We only hire individuals authorized for employment in Canada.
BBW Sales Support-BRAMALEA CITY CENTRE
L Brands, Brampton, ON
DescriptionAt Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a brighter, happier place when everyone has access to the things that make them happy. We invite you to join Gingham Nation, where we invest in our associates through competitive compensation, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities. As a Sales Support associate, you will have the opportunity to support delivering sales plan through selling effectiveness. Responsibilities Deliver a friendly and efficient cash wrap experience  Reinforce customer buying decisions at checkout Recover merchandise on the sales floor Replenish merchandise to brand standards Process merchandise to be sales floor ready and maintain the back room Assist with other projects as needed including floorset and shipment processing Abide by policies and procedures as advised Abide by Asset Protection and safety messages in daily operations QualificationsResponsibilities Deliver a friendly and efficient cash wrap experience  Reinforce customer buying decisions at checkout Recover merchandise on the sales floor Replenish merchandise to brand standards Process merchandise to be sales floor ready and maintain the back room Assist with other projects as needed including floorset and shipment processing Abide by policies and procedures as advised Abide by Asset Protection and safety messages in daily operations Core Competencies Lead with Curiosity & Humility Build High Performing Teams for Today & Tomorrow Influence & Inspire with Vision & Purpose Observe, Engage & Connect Strive to Achieve Operational Excellence Deliver Business Results The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. We will accommodate applicants and associates with disabilities in the recruitment, selection and assessment process as appropriate and as required by applicable law. Please call 855-556-2675 or email [email protected] if you require an accommodation. We are an equal opportunity and affirmative action employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment.  We only hire individuals authorized for employment in Canada.
BBW Sales Support-PACIFIC CENTRE
L Brands, Vancouver, BC
DescriptionAt Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a brighter, happier place when everyone has access to the things that make them happy.  As a Sales Support associate, you will have the opportunity to support delivering sales plan through selling effectiveness.  Responsibilities Deliver a friendly and efficient cash wrap experience Reinforce customer buying decisions at checkout Recover merchandise on the sales floor Replenish merchandise to brand standards Process merchandise to be sales floor ready and maintain the back room Assist with other projects as needed including floorset and shipment processing Abide by policies and procedures as advised Abide by Asset Protection and safety messages in daily operation QualificationsResponsibilities Deliver a friendly and efficient cash wrap experience Reinforce customer buying decisions at checkout Recover merchandise on the sales floo Replenish merchandise to brand standards Process merchandise to be sales floor ready and maintain the back room Assist with other projects as needed including floorset and shipment processing Abide by policies and procedures as advised Abide by Asset Protection and safety messages in daily operations Core Competencies Lead with Curiosity & Humility Build High Performing Teams for Today & Tomorrow Influence & Inspire with Vision & Purpose Observe, Engage & Connect Strive to Achieve Operational Excellence Deliver Business Results Benefits We invite you to join Gingham Nation, where we invest in our associates through competitive, performance-based compensation, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities. Benefits offered to our eligible associates include a no cost mental health program, health and prescription coverage, flexible and affordable saving programs, paid time off and a merchandise discount.   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.  We are an equal opportunity and affirmative action employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in Canada.  
Outside Sales Represtative
Roma Fence Ltd., Bolton, ON, CA
RESPONSIBILITIES:• Sales of residential, commercial, and institutional fence• Expand customer base; cold call potential clients to generate potential business opportunities. Leads are provided.• Returning calls for leads within 24-48 hour period• Following up on quotations given out• Prospecting for new projects by networking, research and consultation while looking after leads given• Create take-offs and submit tender documents• Maintain a high level of communication with all internal and external channels• Working with installation team to assess and address change orders for changes on site• Promote product lines• Other sales related duties• Turn in contracts with necessary contract documentsREQUIREMENTS:• Minimum of 2-4 years experience doing inside/outside sales fencing/construction industry an asset• Excellent relationship building ability• Track record of sales success and demonstrated excellence in customer service• Excellent communication skills (strong phone etiquette and face to face service)• Flexible: some evenings and weekends as desired• Motivated, collaborative, results oriented, competitive and customer focused• Must be team focused and work closely with managers and other internal departments• Must have own transportation• Must hold and maintain a current and valid G Ontario Driver’s LicenseJob Type: full-time permanentCompensation: Base salary to be negotiated + commissionSales Territory: Toronto, Etobicoke, Concord, Maple, North York, Malton, Brampton
Specialist Government and Community Programs
BMO, Montreal, QC
Application Deadline: 04/18/2024Address:105-119-129 rue St-Jacques OProvides swift independent, objective review of Canada Small Business Finance Program (CSBFP) loan transactions submitted on-going by Relationship Managers (RMs) for Business Banking (BB) borrowers. Prepares and handles CSBFP related documentation. Delivers exceptional client service by truly understanding the needs of BB borrowers and RMs. Supports BB loan fulfillment operations and change initiatives. Provides coaching to and supports RMs from which CSBFP applications and transactions originate. Proactively identifies opportunities to provide value-added financial solutions that meet client needs and expand the loan portfolio.Executes work to deliver timely, accurate, and efficient service.Reviews and communicates CSBFP loan funding eligibility decisions with rationales that can be understood and explained to RMs and their customersProvides advice and guidance to BB RMs for various CSBFP transactions.Employs systems (e.g. Excel Deal Tracker, Track It etc.) to manage information.Provides technical expertise to other team members, acting as a go-to person for the team.Supports the manager by coordinating and managing workflow and exception requests; escalates any concerns.Identifies and advises on transaction terms, conditions, and requirements and opportunities for cross-selling or alternative solutions that meet client needs.Keeps abreast of economic and market developments affecting CSBFP lending to inform credit risk policies and decision making.Adheres to BMO policies and guidelines for CSBFP loans.Coaches and advises customer-facing employees on CSBFP to increase awareness of transaction risks like fraud & impediments, Policies, Standards of Procedure and knowledge of CSBFP process.Supports the execution of strategic initiatives for BB and CSBFPGathers and formats data into regular and ad-hoc reports and dashboards.Monitors and tracks performance and addresses any issues.Provides input into the planning and implementation of operational programs.Responds to inquiries and resolves issues raised through audits and quality checks to adequately document lending decisions.Builds effective relationships with internal/external stakeholders.Follows security and safeguarding procedures and applies due diligence in accordance with Bank's policies and ethical standards for the prevention of loss due to fraud, robbery, counterfeiting, money laundering, or defalcation.Adheres to business banking lending processes, policies, procedures, legal, regulatory, audit, and ethical requirements.Maintains the confidentiality of customer and Bank information in compliance with Bank policies and procedures.Identifies risks and takes appropriate actions, including all documentation and other regulatory requirements to maintain operational integrity.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently on a range of complex tasks, which may include unique situations.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Advanced understanding of business banking products, lending process and directives, credit risk policies and standards, supporting processes, applicable legal and regulatory requirements, and Bank policies.Strong knowledge of credit qualification and adjudication standards, policies, and procedures.Strong knowledge of Canada Small Business Finance Program (CSBFP) 110-54 and related SOPsAbility to use Business Connect and Customer ConnectComfortable interacting with Relationship Managers and Credit FundersComfortable interaction with suppliers who service BMO borrowers.Reviews these key documents: commercial lease agreements, Purchase & Sales Agreements, franchise agreements, construction contracts and invoices.Technical proficiency gained through education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Grade:6Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Client Support Specialist, Tier 1
Live Nation, Toronto, Any
Job Summary:JOB DESCRIPTION - CLIENT SERVICES, TIER 1Location: Toronto, ONDivision: UniverseLine Manager: Client Services ManagerContract Terms: Permanent, Full-time (37.5 hours per week)THE TEAMOur client services team owns the client relationship from sign up to event production and acts as the voice of the client for our product team. As part of that, they also support the fan journey, fan queries and fan support on behalf of clients. They are empathetic, active, consultative strategists working to understand customer needs and ensure adoption, helping customers to exceed their goals. From onboarding to engagement to event strategy, our CSMs are driven by customer success, satisfaction, and adoption.THE JOBThis position will support Universe, a division within Ticketmaster. We're seeking an ambitious, bright, and self-driven individual to join our Client Services team.This role will be responsible for working with some of our highest grossing clients, developing relationships, and helping them execute events flawlessly. You'll be assisting clients from onboarding through to post-event wrap-up and everything in between, you will help them set-up the event in the optimal format, and ensure they are utilizing Universe features to their full capacity.WHAT YOU WILL BE DOINGOperating as point of contact for enterprise and tier 1 clients, while ensuring clients are educated and equipped with the necessary knowledge/ information for all Universe products, features, etc. to ensure a positive experienceAdvocate for the client by ensuring their needs are being met and clearly communicate roadblocks to the product and design teamsLog issues and user feedback, and work closely with developers to reproduce issues, problem-solve, and verify fixesAssist with product testing of new features and platform upgrades/fixesIdentify process optimizations and improvements to customer success flows to improve the support experienceAssisting to shape the future of Universe by liaising with appropriate stakeholders as part of the Global Initiative Support rolloutWorking closely with Sales team to assist in retaining existing client baseWorking Monday to Friday, 9am - 530pm with flexibility to attend to urgent client matters outside of normal business hoursOur job descriptions evolve with our business needs and priorities. In addition to the description above, your role may include additional duties, responsibilities, projects, and team support as needed. WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)Minimum of 3 years' experience in a customer facing role; customer success, customer service, sales, or similarStrong understanding of technology and how to efficiently use it to best help our clientsClear and concise verbal and written communication skills; including exceptional spelling and grammarExcellent social and interpersonal skills; you're friendly and outgoing, and enjoying connecting with new peopleProficient in Microsoft Office suite productsExperience using Zendesk, Stripe, Sift, Jira, Salesforce and Hyperwallet are a bonusYOU (BEHAVIOURAL SKILLS)Communication - Outstanding oral and written communication skills, with a focus on client interactions and presentations/demonstrations.Winning Teamwork - Collaborating with others in a respectful manner and openly sharing information amongst the team to assist in achieving Ticketmaster goals and objectives. Taking the time to empathize and understand where others are coming from, along with showing recognition and appreciation for the contribution of others.Results-Oriented - Energetic, highly motivated self-starter with a track record of meeting/exceeding goals through creativity and relationship building, with a knack for being resourceful.Organizational Skills - Manages competing priorities of several teams/departments/locations. Tasks and project management orientation (with the ability to hold others accountable).LIFE AT TICKETMASTERWe are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company.Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.Our work is guided by our values:Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team.Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent.Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive.EQUAL OPPORTUNITIESWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.Ticketmaster Canada will provide reasonable accommodations for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and need an accommodation due to a disability, please email [email protected] . Please note this inbox is limited to accommodation requests. Resumes submitted to this inbox will not be considered.#UniverseCareersSalary: . Date posted: 03/22/2024 09:24 AM
Management Support Specialist
SAP, Montreal, QC
We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!SAP is looking for an administrative superstar with a demonstrated track record of success supporting senior executives distributed throughout the world. The successful candidate is someone with superior attention to detail, great organizational skills, and a proven track record providing proactive calendar support, meeting tight deadlines, juggling multiple critical requests, and taking effective action without knowing the full picture. A high level of integrity and discretion in handling customer, employee and confidential information is critical. We require a high level of professionalism in dealing with senior professionals inside and outside the company. A good sense of humor is important, as is the ability to be flexible, and the ability to change direction at a moment's notice. Role Description: Managing calendars and e-mails for the executive team on their behalf, including making calls to team members and customers. Arranging meetings for the executive team including coordination of team meetings, QBRs, WebEx/Zoom conferences, all-hands calls and larger events. Preparation of meeting materials and post-meeting actions including creating agendas, taking meeting minutes and securing venues for meetings. Meetings include regular weekly/bi-weekly meetings and larger events like team and/or customer meetings. Acting as the main point of contact between executives, employees, and customers Monitoring action items and managing reminders for multiple executives. Support the production of progress/highlight reports for projects/key workstreams. Managing internal and external correspondence, as required Coordination of complex travel arrangements, including preparing materials in advance of trip and conducting post-trip follow up, such as managing travel expenses, drafting thank you notes, and conducting other administrative support. Managing administrative workflows such as vacation requests, purchase orders, internal orders, distribution lists, organizational charts, etc. Maintaining internal shared drives (i.e. SharePoint, OneDrive, etc.) Supporting knowledge sharing within the organization Managing projects and monitoring budgets, as necessary What you'll do: Experience of successfully understanding and contributing to achieving key objectives in support of executives in a service orientated environment. Adept at solving problems and resolving issues on behalf of senior executives with limited guidance. Must be able to plan and identify unforeseen needs and see things through completion regardless of obstacles. Creative yet analytical with a logical mind and an eye for detail Extensive experience with global travel planning and coordination Experience with SAP internal tools like Corporate Portal, ISP, CSN, SAP Concur T&E Proficiency with Microsoft Office, specifically Outlook, Word, Excel, PowerPoint, and SharePoint Ability to be effective as a virtual assistant. This is a virtual, geographically distributed organization Proven time management skills with the ability to prioritize and handle multiple tasks and work in a fast-paced environment. Ability to react with appropriate levels of urgency to situations and events that require quick response or turnaround. Exceptional planning, time management, communication, and organizational skills What you bring: 5 to 8 years of experience as an administrative assistant or comparable experienceassisting at an executive level in a fast-paced environment. Education: Bachelor's degree or apprenticeship as an administrative assistant or commercial qualification with equivalent work experience We build breakthroughs togetherSAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.We win with inclusionSAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.EOE AA M/F/Vet/Disability:Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 53,200 - 116,500 CAD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAPNorthAmericaBenefits.com Requisition ID: 390380 | Work Area: Administration | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-HybridRequisition ID: 390380 Posted Date: Mar 25, 2024 Work Area: Administration Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 10% Location: Montreal, Quebec, CA, H3B 0B3
BBW Sales Support-LIMERIDGE MALL
L Brands, Hamilton, ON
DescriptionAt Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a brighter, happier place when everyone has access to the things that make them happy. We invite you to join Gingham Nation, where we invest in our associates through competitive compensation, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities. As a Sales Support associate, you will have the opportunity to support delivering sales plan through selling effectiveness. Responsibilities Deliver a friendly and efficient cash wrap experience  Reinforce customer buying decisions at checkout Recover merchandise on the sales floor Replenish merchandise to brand standards Process merchandise to be sales floor ready and maintain the back room Assist with other projects as needed including floorset and shipment processing Abide by policies and procedures as advised Abide by Asset Protection and safety messages in daily operations QualificationsResponsibilities Deliver a friendly and efficient cash wrap experience  Reinforce customer buying decisions at checkout Recover merchandise on the sales floor Replenish merchandise to brand standards Process merchandise to be sales floor ready and maintain the back room Assist with other projects as needed including floorset and shipment processing Abide by policies and procedures as advised Abide by Asset Protection and safety messages in daily operations Core Competencies Lead with Curiosity & Humility Build High Performing Teams for Today & Tomorrow Influence & Inspire with Vision & Purpose Observe, Engage & Connect Strive to Achieve Operational Excellence Deliver Business Results The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. We will accommodate applicants and associates with disabilities in the recruitment, selection and assessment process as appropriate and as required by applicable law. Please call 855-556-2675 or email [email protected] if you require an accommodation. We are an equal opportunity and affirmative action employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment.  We only hire individuals authorized for employment in Canada.
Sales Specialist, Pro Services
RONA+, Cambridge, ON
Sales Specialist, Pro Services Language English Français (CA) Apply Now By joining the RONA family, you’ll enjoy many benefits, such as: An inclusive and safe working environment Promotion of work-life balance Exclusive employee discounts Benefits: insurance (certain conditions apply), annual salary review, etc. Opportunities for advancement within the company An employer that’s involved in the community Teamwork and ongoing training A comprehensive training program for all new hires A student incentive program And much more! At RONA, over 22,000 employees let their passion blossom every day. Our teams from the RONA+, RONA, Réno-Dépôt, and Dick’s Lumber banners across Canada are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. So if you’re looking to do what you love, we could be a perfect match.Our expectations:The primary function of the Sales Specialist, Pro Services is to serve as the store expert on Pro sales by providing detailed product information to both customers and other RONA associates.Your role: Maximize sales and margins by pursuing and contacting targeted customers, identifying and exploring sales opportunities by asking questions, developing action plans for sales opportunities, and abiding by Pro services monthly program, call targets, and directives, including following up on sales and quotes, maintaining inventory levels to support sales, preparing sales transactions, planning and arranging deliveries, ensuring orders are sold and tracked, and continuously establishing relationships with new and building relationships with current customers Provide excellent customer service through the daily execution of RONA customer service programs, proactively resolving root causes of customer issues Follow up on completed orders to ensure customer satisfaction Collaborate with other employees to assist customers as needed in locating, selecting, carrying, and loading merchandise in support of all customers with a focus on the Pros Open business accounts as requested and handle government accounts Maintain a safe and secure work environment by complying with company policies and procedures for merchandising, housekeeping, safety, and monitoring for potential theft or security risks Complete all other duties as assigned The qualifications we are looking for: High school diploma or equivalent Ability to identify and resolve customer issues, assisting customers in locating products, greeting customers, answering phones, building relationships with customers, and thanking customers for their business At least 1 year of experience entering and submitting customer sales orders, including special orders At least 2 years of experience identifying and selling products based on customer needs or plans and following up on outstanding or incomplete customer orders, sales, or installs At least 2 years of experience in providing exceptional customer service, including greeting customers, answering phones, thanking customers for their business, pulling orders for delivery, pricing jobs, calculating job lot quantities, following up with customers, and cold calling At least 1 year of experience promoting product-related services and plans such as installations, deliveries, credit financing, or extended protection plans At least 2 years of experience in a sales environment with required sales goals or metrics At least 2 years of experience in a trade directly related to commercial sales At least 2 years business-to-business sales experience Ability to lift up to 40 pounds daily without assistance RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status. Apply Now
Technology Support Specialist: Level I - Permanent
Anglophone West School District, FREDERICTON, CA_NB
IT SHARED SERVICES – ANGLOPHONE WEST SCHOOL DISTRICTINVITES INTERNAL APPLICATIONS FOR THE FOLLOWING:TECHNOLOGY SUPPORT SPECIALIST: LEVEL ILocation: Anglophone West School District Public Service Alliance of Canada Union (Local 60702), School Business Officials Group Join our dynamic team as a Technical Support Specialist and make a meaningful impact by providing essential guidance and technical support to various education facilities. Under the direction of the IT Operations Supervisor, this role encompasses the following:Key Responsibilities: Client-Centre Support: Deliver exceptional support to clients, ensuring their technological needs are met promptly and efficiently. Hardware and Software Solutions: Diagnose and resolve hardware and software issues in a multi-vendor hybrid environment. On-Site Assistance: Travel to multiple school sites to provide technical support and effectively address any issues. Information Management: Maintain precise records of hardware and software inventory, oversee equipment distribution, and support procurement and deployment efforts. Streamlined Documentation: Efficiently complete and manage necessary paperwork, including service requests, building systems information, and equipment inventory records. Collaborative Problem-Solving: Partner with IT Operations Supervisors, Information Systems Managers, and fellow team members to tackle complex technical challenges. Policy Compliance: Adhere to established protocols, policies, and procedures.  Qualifications: Successful completion of a recognized Computer Technology program or equivalent work experience. Industry recognized certifications would be an asset. Previous experience in hardware and software troubleshooting is an advantage. Exceptional communication and interpersonal skills. Willingness and ability to travel to multiple school locations as required. Must have a valid driver’s license and transportation.  Necessary Special Requirements: Must be able to work as part of a team, as well as being able to work independently with a diverse client base. Must be physically fit, as this position requires lifting an average of 40 lbs and standing for long periods; Must have good organizational skills. Salary: This is a unionized PSAC position and falls under School Business Official 3 pay band ($53,196 to $73,398 annual). Application: Applications are to be received no later than Tuesday, April 16, at 12:00 pm. You must apply by submitting your application with a cover letter as well as a resume outlining your qualifications for Applicants must clearly demonstrate the essential qualifications to be given further consideration. Subject to the response of this competition, education and/ or experience requirements may be changed. Thank you in advance for applying. Only those selected for an interview will be contacted. The successful applicant will be required to provide a criminal record check and two (2) references outlining how, when, and where the applicant has acquired the qualifications and skills for this position.Please apply directly online at ApplyToEducation (simplication.com)Employment opportunities within the Anglophone West School District can also be found on our website at:Current Employees – Anglophone School District West (nbed.ca)We are committed to employment equity.(All facilities in Anglophone West School District are scent reduced environments)  
Assistant Manager-Sales Wedding Specialist
Marriott International, Navi Mumbai, Any, India
Job Number 24057966Job Category Sales & MarketingLocation Courtyard Navi Mumbai, Sector 7 Narul, Navi Mumbai, Maharashtra, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYThe position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. OR • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience requiredCORE WORK ACTIVITIESBuilding Successful Relationships that Generate Sales Opportunities • Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. • Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include participating on sales calls, entertainment, FAM trips, trade shows, etc. • Develops relationships within community to strengthen and expand customer base for sales opportunities. • Assists with managing and developing relationships with key internal and external stakeholders. • Provides accurate, complete and effective turnover to Event Management.Managing Sales Activities • Participates in sales calls with members of sales team to acquire new business and/or close on business. • Supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue • Identifies new business to achieve personal and location revenue goals. • Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. • Assists in closing the best opportunities for the location based on market conditions and location needs. • Gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.Providing Exceptional Customer Service • Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. • Services our customers in order to grow share of the account. • Executes and supports the company's customer service standards. • Provides excellent customer service consistent with the daily service basics of the company. • Sets a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/03/2024 08:22 AM