Overview of salaries statistics of the profession "Telesales Advisor in Canada"

NB 51176295 - NC 51176296 BCH-R-6295-220302E1Employment Posting ID: Business Improvement Advisor - Category Mgmt Positions Available: 1 Full-time (37.5 hrs/wk)Status: Edmonds 16Job Location: Permanent HybridFlexible Work Role: Lower MainlandRegion: Powered by water... and by people like you Providing clean electricity to 4 million customers takes a diverse workforce and that's where you come in. We need your talent to help us build major projects to meet growing demand. To help our customers find clean energy solutions for their homes and businesses and to be ready to respond during storms and outages to keep our system reliable. Working for BC Hydro is meaningful. And now, the stakes have been raised as we work towards a solution to climate change while safely providing clean, affordable electricity to our customers. We offer a healthy work life balance, training opportunities and career progression. We're proud to be ranked as one of B.C.'s Top Employers and one of Canada's Best Diversity Employers. Join us as we build an even cleaner B.C. JOB DESCRIPTION Duties: * BC Hydro's Supply Chain function is integral to keeping the business running and the lights on. BC Hydro is transforming its Supply Chain model through the implementation of a full category management capability to better meet the business' requirements for quality, safety and reliability in what we buy for the best total cost and to ensure mutually beneficial supplier relationships. The Operations & Enterprise Supply Chain group is accountable to develop and implement strategies for the key categories that account for over 80% of BC Hydro's annual $2 billion expenditures. Categories are organized in the following portfolios: Enterprise, Major Equipment, Engineering & Technical Services, Materials & Logistics and Field Support Services. Our job is to give BC Hydro confidence that it is getting the best overall value from its overall expenditure. We are well into our multi-year transformational journey and we now have an opening for a Business Improvement Advisor (BIA). BIA's are part of Supply Chain internal consultancy that are members of a number of cross- functional teams that develop multi-year category strategies related to procure-to-pay business change/ process optimization, sourcing, supplier management and contract management. The mission of the Business Improvement Advisor (BIA) is to create clarity through structured strategic analysis, ensure discipline and rigour is applied to solve complex problems and decisions, and implement change in order to produce the highest value outcomes for our key categories. More specifically, the BIA will perform UATs, make adjustments to improve user experience, and maintain version controls. They will create custom VBA codes to automate logic and provide preliminary decision-making options. The work will include building forms and data tables to allow for multiple users to enter information and creating initial documentation for training and sustainment purposes. The successful candidate will join a dynamic team at BC Hydro, working on critical work packages BCH-R-6295-220302E1 - Business Improvement Advisor - Category Mgmt NB 51176295 - NC 51176296 to advance implementation of key strategies that are expected to drive significant benefits for the organization over years to come. Our ideal candidate is a team player that is articulate, proactive and personable with a passion for business improvement. They will have the ability to understand business requirements and translate them to functional requirements and visually translate information into reports based on adjustable parameters. BIA's are trusted advisors that bring value in both leading and supporting roles through their extensive experience with business analysis, modelling, structured decision making and project management. They draw out collaborative insights, excel at improvement prioritization and problem solve through structured frameworks to ensure decisions are effective and fact-based. BIA's have developed quantitative, financial, statistical analysis and visual presentment of cost/ benefits valuation, and decision support tools (e.g. options models/simulations). The ideal candidate has also led analysis to determine opportunities and requirements for business process improvement using a variety of frameworks and has a track record of successfully implementing change projects. Our team of BIA's are accountable for the following high-level outcomes: • Informs viability of Category Management strategy and change projects using structured and thorough impartial analysis, objective logic and fact-based decision making. • Leads collaborative working groups that build collective understanding, support and implementation of business improvement opportunities. Builds rapport with teams and clients. • Leads complex sourcing evaluations ensuring they are fair, transparent and will lead to BC Hydro having an optimal supply base and business continuity. • Contributes to the advancement and sustainment of business improvement, business valuation and decision advisory practices for category management and business change initiatives. • Employs systematic decision-making approaches and develop proficiency in structuring information, examining alternatives and building stakeholder consensus. Disciplined decision- making using data analysis and visualization tools to inspire success in objectives. Qualifications: • Bachelor's degree or equivalent. • 8+ years of experience in business analysis, process improvement, project management, stakeholder engagement and/or facilitation. Preference given to candidates with experience in business analysis and/or process improvement relation to category management within supply chain projects/programs. • Proven senior level experience organizing, modelling and translating data and insights into strategic options and structured decision making. • Communicates effectively verbally and in written form to various levels of audience. • Experience working in relevant industry; in a team-based environment that is complex, with multiple stakeholders and strategic considerations. Core Skills/Abilities/Competencies: • Analytical & Forward Thinking: Be able to create insights and "aha' moments by thinking broadly BCH-R-6295-220302E1 - Business Improvement Advisor - Category Mgmt NB 51176295 - NC 51176296 and deeply and considers the overall big picture. • Quick Learner and Growth Mindset: Must quickly learn BC Hydro processes, category management framework and the different aspects of our BCH culture (e.g. operations, project delivery, corporate). Embraces challenges, integrates feedback and demonstrates perseverance. • Persuasive Communications: Conveys information to people clearly and concisely, and in a way that builds commitment, credibility and is actioned. • Relationship Builder and Collaborator: Intentionally develops collaborative internal and external relationships by truly seeking to understand business priorities, values workforce diversity and inclusivity. Recognizes how and when to escalate problems that require senior decisions. Analyzes the organizations broader needs, core category requirements and includes different perspectives to provide informed solutions. • Leadership: Takes accountability to 'own' it and make it happen, and uses influence when you don't have control and always has outcomes and objectives in mind. • Planning & Project Management: Establishes plans through an interactive thinking and organizing process that builds clarity with respect to goal(s) and what is required to achieve the goal(s) and outcomes. Develops, analyzes, facilitates and contributes to sourcing plans and category objectives. • Business Acumen: Accurately assess business challenges and decision requirement complexity to identify what is needed, applies sound judgement and designs pragmatic approaches to deliver required progress. Presents the aptitude, attitude and fortitude to deliver sustainable processes. ADDITIONAL INFORMATION * Please note, a valid Class 5 Driver's license is not mandatory but is considered highly beneficial as this role requires travel to various BCH locations and supplier sites. We're always looking for exceptional people to bring new ideas, fresh thinking and the motivation to help shape the electricity system in B.C. It's an exciting time to be a part of our team as we invest in our system and prepare to meet the challenges of tomorrow. Our values guide our work. Want to join us? We are safe. We are here for our customers. We are one team. We include everyone. We act with integrity and respect. We are forward thinking. BC Hydro is an equal opportunity employer. We include everyone. We welcome applications from anyone, including members of visible minorities, women, Indigenous peoples, persons with disabilities, persons of minority sexual orientations and gender identities, and others with the skills and knowledge to productively engage with diverse communities. We are also happy to provide reasonable accommodations throughout the selection process and while working at BC Hydro. If you require support applying online because you are a person with a disability, please contact us at [email protected] . BCH-R-6295-220302E1 - Business Improvement Advisor - Category Mgmt NB 51176295 - NC 51176296 All BC Hydro employees will be required to show proof of full Covid-19 vaccination. Flexible work model role definitions =========================== Our four role types identify the degree of flexibility an employee could have to work from home based on the type of work they do. The flexibility for an individual job is up to the manager for each position and the operational requirements. Employees also have the right to work full-time from the office if they prefer. All of our roles require at least some in-person time. IBEW/Field - No option to work from home Resident - Works primarily (4+ days per week) in the office. Hybrid - May be able to work from home up to 3 days per week. Remote - Works from home 4+ days per week HOW TO APPLY Don't forget to update your Candidate Profile with your current resume and copies of your certifications. If applicable, include your Trades Qualification. This will ensure we have all the necessary information to assess your application without any delays. Click on the Apply button in order to complete the steps to apply for this job. Date Posted: 2022-03-02 Closing Date: 2022-03-16

McCafé has a proud history of delivering quality coffee, baked goods, and delicious food items to guests across Canada. We highlight the rich, full-bodied flavour and enticing aroma of our signature espresso. We prepare our specialty coffees to your liking, and each are created with fresh Canadian milk, which is steamed, and perfectly frothed to deliver the ideal coffee experience every time. Guest Experience Leader We currently have an opportunity in our restaurant for a full-time & part-time Guest Experience position. The Guest Experience is responsible for elevating the guest experience in our restaurants and providing assistance that exceeds our guests' expectations of McDonald's. The Guest Experience consistently maintains the positive, professional image of McDonald's guests.The selected candidate will be responsible for the following:Connects with guests throughout the restaurant to provide a welcoming dining experience which includes, but is not limited to, providing directions, assisting parents and seniors, and inquiring about the quality of their visit and food Works with the maintenance and dining room crew to identify and ensure that the restaurant remains clean, well-maintained, and properly equipped to meet guests' needsBecomes a Guest Traffic Guide (GTG) during peak periodsDevelopment Provided:Trained to be an expert on McDonald's, our history, our menu, and our community involvement, specific to the restaurant Demonstrated knowledge about their local community, how to give directions and how to connect with all types/generations of guestsThe ideal candidate will have: Engaging, extroverted personality and customer-focused mentalityProficient in-service stations, and certified in guest fundamentals Dedication to increasing the guest experience through proactive anticipation of guests' needs Demonstrated the ability and the empowerment to step in during guest recovery Prior hosting experience is an assetOur offer Working with us means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. What this means in practice is: Flexible hours/shifts that suit your needs A safe, respectful, and inclusive workplace Access to world-class training and skills development opportunities that take you further A total rewards package that includes discounts, incentives, and recognition perks Bring your authentic self to work - welcoming people of every age, background, and culture - just like the guests who visit us every day Your vibe and experience While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative is always helpful and appreciated, what is most important is who you are. You are trustworthy and have trust in others. You find joy in the details and believe good quality is what keeps guests coming back. You remain cool, calm and collected in a fast-paced environment. You understand there is no "I" in team and thrive in social situations. You're always willing to learn and grow. You get that service isn't a transaction, it's about connection. That a smile can make all the difference in someone's day. It's genuine, and it's who you are. About us The McCafé brand launched in Canada in 2011, becoming a leading player in the Canadian quick-service coffee landscape with its Premium Roast coffee and espresso-based beverages. Building on its strong coffee credentials, McCafé has expanded into other menu categories including Real Fruit Smoothies, Frappés, and Bakery. McCafé opened its first standalone café in Toronto in 2015, offering its signature coffee products along with a café-style menu. McCafé coffee is made from 100% Rainforest Alliance Certified Arabica beans and can also be found in grocery stores and in the air on WestJet. For more information, please visit www.mcdonalds.ca/mccafe .McDonald's Canada and Owner/Operators are committed to a diverse and inclusive workplace for all. Our workplace has a long-standing policy of providing fair, equitable, and accessible opportunities for all employees and prospective employees. Accommodations during the application process are available upon request.

Application Deadline: 04/28/2024Address:498 rue Principale ouestDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.Identifies customer needs and initiates referrals to BMO colleagues.Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.Contributes to meeting branch business results and the customer experience.Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.Acts as a key member of a collaborative and versatile branch and market team.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.Organizes work information to ensure accuracy and completeness.Takes the initiative to find creative approaches that make each customer's experience feel personal.Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.Contributes to business results and the overall experience delivered in the branch.May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest.Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with legal and regulatory requirements for the jurisdiction.Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.Completes standardized tasks under supervision.Performs initial problem solving within given rules/limits & escalates when required.Broader work or accountabilities may be assigned as needed.Qualifications:No prior experience necessary; post-secondary degree or certification in related field of study is desirable.High-level knowledge of personal, commercial and partner offers, and how each can best serve customers' individual needs.Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.Highly skilled at helping people who don't find digital applications intuitive to gain confidence in how to use them and to understand their benefits.Projects a professional presence.Basic knowledge of specialized sales and business banking solutions to refer to specialists.Passionate commitment to helping customers.A focus on delivering a personal experience to customers.Resourceful self-starter with courage and confidence to approach customers.Readiness to collaborate and work in different capacities as part of a team.Strong interpersonal skills, including the ability to build rapport and connections with customers.An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.Basic knowledge learned on the job.Verbal & written communication skills - Basic (in business environment).Organization skills - Basic (in business environment).Collaboration & team skills - Basic (in business environment).This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Grade:2Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Essential Duties and Responsibilities:You will primarily be doing data entry of claims information into our claims management systems.Follow up on missing information in order to process the claim.Review invoices to ensure accuracy.Compile reports from systems with claims information.Required:High school diploma6 months to 1 year of work experienceBasic computer and typing skillsStrong attention to detailWe offers competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function) training programs, matching gift program, and more.

Description:Inbound Remote customer service Support program manager and/or project leads in the program.Prepare agendas, create meeting minutes, track follow ups and action items, update project plans, issues logs, and other key project deliverables.Data Collection, Analysis and Research –data collection and specific research associated with projects or program.This research could involve following up with project team members to obtain more information about issues, risks and change requests.Job Types: Full-time, ContractShift:Day shiftWeekly day range:Monday to FridayWork setting:RemoteExperience:Customer Service: 1 year (Required)Work Location: Remote

Posting Title ADMN O 21R - Business Application Advisor - Amended Position Classification Administrative Officer R21 Union GEU Work Options Hybrid Location Multiple Locations, BC CA (Primary)Prince George, BC V2N4P7 CARichmond, BC V7C 4M9 CASurrey, BC V4P 1M5 CAVancouver, BC V6B 0N8 CAVictoria, BC V9B 6X2 CASalary Range $67,728.87 - $77,012.22 annually Close Date 3/27/2024 Job Type Regular Full Time Temporary End Date 3/31/2025 Ministry/Organization BC Public Service -> Citizens' Services Ministry Branch / Division Real Estate Business Services/Real Property Division Job Summary Bring your IMIT expertise to this unique opportunityTHE MINISTRY: Dedicated to making life better for British Columbians, the Ministry of Citizens' Services (CITZ) delivers key services that people rely on. CITZ delivers accessible, multi-channel services, through a single-point-of-contact service approach to people in urban and rural communities through Service BC , and delivers the digital face of government at www.gov.bc.ca . CITZ also provides support for the expansion of high-speed internet connectivity throughout the province, leadership across government to modernize information management and technology resources, trusted data services to government agencies, prompt, and relevant responses to freedom of information requests, and statistical and economic research, information and analysis to businesses and the public sector. In addition, the ministry manages the Province's real estate assets, technology systems and equipment, and leverages procurement to increase business opportunities and create rewarding jobs that contribute to local economies and benefit individuals, families, and communities.A service-focused organization, CITZ strives to be a great place to work, where all employees feel both engaged and motivated to do their best.THE DIVISION: The Real Property in the Ministry of Citizens' Services provides the professional services and resources needed to design, set up and manage workplaces in the BC Public Service and broader public sector. Our work includes facilities management, workplace design and management, and real estate services. We have a diverse and inclusive workplace culture and offer exciting opportunities for career development.THE ROLE: The Business Application Advisor reports to a team lead and supports multiple business applications within the Real Estate Business Services Branch which is focused on strategic oversight of Real Property Division IT Services.The Business Application Advisor is an integral part of a high-functioning team and maintains a high-level of organization across the branch to ensure technology needs are met and transactional teams are well equipped to leverage the IMIT systems optimally.Job Requirements: A diploma in public or business administration, or program related area, or equivalent related field. Technical training or a minimum of 2 years' experience with real-estate database application or equivalent database/program. Experience in working collaboratively with various partners on business process change involving automation. Experience with business applications including implementation planning and testing, security, and the development of analytical reports. Experience managing complex enterprise IM/IT projects with multiple interdependencies including major business transformations, strategic communications, and the oversight of system integrators. Experience in development life cycle. An equivalent combination of education and experience may be considered. Preference may be given to applicants with the following: Experience developing and delivering training programs to staff or partners in -person and on-line. Experience with software troubleshooting, remote desktop assistance and general technology support. Experience translating business processes into user stories, workflow diagrams, or other types of requirements or technical specifications. For questions regarding this position, please contact [email protected] About this Position: Amendment March 7, 2024: Updated "The Role" section. There is currently a temporary opportunity available until March 21, 2025, this temporary opportunity may become permanent. Flexible work options are available; this position may be able to work up to a few days at home per week subject to an approved telework agreement. An eligibility list may be established to fill future temporary and permanent vacancies Employees of the BC Public Service must be located in BC at the time of employment. To learn more about these B.C. communities you can click on the Hello BC link here! Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Administrative Services, Information Management/Information Technology

Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.Review data for deficiencies or errors, correct any incompatibilities if possible and check outputResearch and obtain further information for incomplete documentsApply data program techniques and procedures.

Application Deadline: 03/29/2024Address:9990 Airport RoadDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.Identifies customer needs and initiates referrals to BMO colleagues.Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.Contributes to meeting branch business results and the customer experience.Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.Acts as a key member of a collaborative and versatile branch and market team.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.Organizes work information to ensure accuracy and completeness.Takes the initiative to find creative approaches that make each customer's experience feel personal.Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.Contributes to business results and the overall experience delivered in the branch.May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest.Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with legal and regulatory requirements for the jurisdiction.Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.Completes standardized tasks under supervision.Performs initial problem solving within given rules/limits & escalates when required.Broader work or accountabilities may be assigned as needed.Qualifications:No prior experience necessary; post-secondary degree or certification in related field of study is desirable.High-level knowledge of personal, commercial and partner offers, and how each can best serve customers' individual needs.Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.Highly skilled at helping people who don't find digital applications intuitive to gain confidence in how to use them and to understand their benefits.Projects a professional presence.Basic knowledge of specialized sales and business banking solutions to refer to specialists.Passionate commitment to helping customers.A focus on delivering a personal experience to customers.Resourceful self-starter with courage and confidence to approach customers.Readiness to collaborate and work in different capacities as part of a team.Strong interpersonal skills, including the ability to build rapport and connections with customers.An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.Basic knowledge learned on the job.Verbal & written communication skills - Basic (in business environment).Organization skills - Basic (in business environment).Collaboration & team skills - Basic (in business environment).Grade:2Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Job descriptionA better experience means always moving forward.Our culture is fueled by passionate employees committed to addressing our customer needs, so that every point of interaction reinforces a great MAAX experience. Joining MAAX is not starting a new job; it’s taking the first step in launching your new career.OverviewAs a Technical Support Advisor at MAAX, you will play a vital role in our organization as a product knowledge expert. Through your exchanges with customers, sales representatives, technicians, and internal departments, you will pull together the necessary resources to solve customer problems. In our community, you will be known as one of our “MAAX Heroes”.Your success will promote a strong relationship with our extensive customer base, while driving forward the bottom line. Our diverse team is eager to share their extensive industry knowledge, and work in unity to provide customer service excellence. Our Customer Care division embodies what it means to be more than just a team, but to be a family.Along with a competitive salary MAAX offers extensive benefits such as medical, dental, vision, pension, and a generous employee assistance program. Our Technical Support department operates from Monday to Friday during regular business hours, so no working evenings or weekends! In addition, tools like our custom designed Career Guide promote employee development and growth within our organization.Responsibilities- Respond to customer service calls, analyze, diagnose and resolve any problems or concerns.- Provide technical advice and expertise to inquiring MAAX customers (installation, warranty, information on the various systems, etc.)- Be up to date on the latest MAAX product knowledge and developments.- Collaborate with other internal departments to ensure the resolution of problems (quality, sales, shipping, etc.)- Prepare and log the documentation necessary for follow-ups on service calls. Perform follow-up service calls within established deadlines.- Delegate calls to various service partners based on their skills and territory.- Send clients any required documentation (instruction guides, warranty, technical drawings etc.)- Participate in developing standard resolution procedures.- Maintain and update all files related to service calls.Skills and Competencies- Skilled communicator and customer focused- Autonomous and willing to take initiative- Strong emotional intelligence and professionalism- Ability to negotiate and influence- Analytical and attentive to detail- Handy individualQualifications- High school diploma- 2-3 years relevant experience- Knowledge of Microsoft Office- Plumbing knowledge (an asset)- SAP experience (an asset)- You must be able to communicate fluently in English and French to be considered for this position. This is in order to properly serve all of our customers within Canada.If you think you have what it takes and want to join our team, apply today!Job Types: Full-time, PermanentBenefits:Casual dressCompany eventsCompany pensionDisability insuranceEmployee assistance programExtended health careLife insuranceOn-site gymOn-site parkingVision careWork from homeSchedule:8 hour shiftDay shiftMonday to FridayNo weekendsWork Location: In person

At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Customer Service Account Specialist's work is creative, exciting, and different every day.As a Specialist I in Customer Service, you will take approximately 80 - 120 inbound calls a day from checking and savings account customers. By building a strong rapport with your customer, you will be able to make an impact on the business. Your passion for customer service, inner competitiveness will allow you to excel in our fast paced environment.Job Responsibilities: Work in a call center environment that requires 100% phone-based customer interaction Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers Communicate with customers in a metrics-driven environment Navigate multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment Take ownership of each customer interaction while treating them with respect and responding with empathy Work both independently and in a team environment Abide by all applicable regulatory and departmental practices and procedures Required qualifications, capabilities, and skills: Minimum of 1 year of customer interaction or customer support experience required, either by phone or face-to-face Minimum of 6 months computer experience required, utilizing multiple computer applications in a Windows-based environment High school diploma or GED required Preferred qualifications, capabilities, and skills: Ability to multitask using a computer and simultaneously provide customer support Comfortable in a fast-paced, consistently changing environment Previous experience working in a Hospitality, Restaurant or Retail industry Have a passion for helping people by solving problems, presenting, and explaining solutions Work Schedule:Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. Specific schedule information will be provided by the Recruiter.This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours.About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Salary: . Date posted: 03/21/2024 10:29 PM

Position Description: CGI - Payroll Services Centre (PSC) offers all-in-one cloud-based solution that simplifies Payroll and Human Capital Management. We are proud of our privileged relationships with clients, and their satisfaction rate is very high.Every day, our members help thousands of customers pay their employees in different industries. In this role, you will contribute to the success of local businesses within a dynamic team, with over 600 professionals and more than 55,000 customers!We are looking for a reliable and motivated individual. Are you ready to play a key role?We are ready for you:- Never stop learning: we offer a complete, ongoing and paid training on Canadian payroll;- Work-life balance: a flexible weekday schedule.- Work environment recognized as one of the best in the Canada (Great Place to Work certified);- Employee Assistance Program, Health and Wellness program, comprehensive insurance coverage, financial assistance for your job-related studies;- Career development supported by a professional development plan;- Access to our Share Purchase Plan and Profit Participation Plan as of your first day with us;- Benefits that fit your needs: Flexible insurance plan, telemedicine, and more!You have to attend a paid full time training of five (5) weeks. Your future duties and responsibilities: On a typical day, you will perform the following tasks:- Coordinate various operational activities within the sector;- Assess quality and productivity of all calls;- Prepare and disseminate evaluations;- Participate in various operational meetings and get involved in various corporate projects;- Plan schedules daily based on operational requirements;- Ensure established service levels are met;- Ensure the establishment and maintenance of work processes to optimize the sector;- Provide high quality service to our clients;- Organize and participate in resource development and training;- Disseminate communications relevant to the proper functioning of operations;- Anticipate events and fluctuations in work volumes in order to prepare the team;- Ensure that the execution of the various tasks is within our service levels;- Manage customer complaints and complaints;- Ensure planning and training needs. Required qualifications to be successful in this role: - Bachelor's degree or equivalent combination of experience;- A minimum of two years of supervisory experience;- Customer service experience ;- Call center experience ;- Ability to handle stress while maintaining a positive attitude;- Ability to work in a team of 40 to 50 people;- Strong teamwork skills;- Strong organizational skills;- Flexibility and ability to adapt to change;- Demonstrate initiative;- Good knowledge of MicrosoftMD Office tools (Word, Excel);- Excellent verbal and written communication skills in English and French;- Experience in payroll (asset).Bilingualism (French and English) is required for this position due to the nature of the role requiring interaction with national and global clients. Skills: Analytical ThinkingCustomer Service & Support What you can expect from us: Together, as owners, let’s turn meaningful insights into action.Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Work from Home Survey Taker (Side Gig) We are looking for people who are motivated to participate in paid research across the country and local areas. Join this Work from Home Canada Market Research Panel Today. You have two options when it comes to paid research : you can either take part in person or online. This is a great way for you to make extra income at home as data entry clerk. Compensation: Work from home and take surveys to earn Money. There are many payment options, including PayPal, direct checks, and online virtual gift cards codes. Opportunities to earn rewards. Responsibilities: Take part with work from home surveys/studies by following written and oral instructions. Participate in research focus groups. Each panel receives a complete written study. If products or services are provided, you must actually use them. Needs: You must have a working camera on your smart phone or a webcam on your desktop/laptop. Access to reliable internet connection is essential. You would like to be fully involved in one or more of these topics. Capacity to understand and follow written and oral instructions. Job Benefits: Participation in online and in-person discussions. If you work remotely, there is no commute. No minimum hrs. This is a work from home job. Get free samples from our partners and sponsors for your feedback on their products. Participate in product testing and see products before the public. Part-Time job. Work from Home. To apply for this job, click the "Apply" button. Anyone looking for part-time, short-term work at home work is welcome to apply. No previous experience is necessary. This is an excellent opportunity to earn a side income by doing flexible remote work from home.* Please note that this is an opportunity to earn extra money from home and should not be considered as a full time job.

Work from Home Survey Taker (Side Gig) We are looking for people who are motivated to participate in paid research across the country and local areas. Join this Work from Home Canada Market Research Panel Today. You have two options when it comes to paid research : you can either take part in person or online. This is a great way for you to make extra income at home as data entry clerk. Compensation: Work from home and take surveys to earn Money. There are many payment options, including PayPal, direct checks, and online virtual gift cards codes. Opportunities to earn rewards. Responsibilities: Take part with work from home surveys/studies by following written and oral instructions. Participate in research focus groups. Each panel receives a complete written study. If products or services are provided, you must actually use them. Needs: You must have a working camera on your smart phone or a webcam on your desktop/laptop. Access to reliable internet connection is essential. You would like to be fully involved in one or more of these topics. Capacity to understand and follow written and oral instructions. Job Benefits: Participation in online and in-person discussions. If you work remotely, there is no commute. No minimum hrs. This is a work from home job. Get free samples from our partners and sponsors for your feedback on their products. Participate in product testing and see products before the public. Part-Time job. Work from Home. To apply for this job, click the "Apply" button. Anyone looking for part-time, short-term work at home work is welcome to apply. No previous experience is necessary. This is an excellent opportunity to earn a side income by doing flexible remote work from home.* Please note that this is an opportunity to earn extra money from home and should not be considered as a full time job.

Work from Home Survey Taker (Side Gig) We are looking for people who are motivated to participate in paid research across the country and local areas. Join this Work from Home Canada Market Research Panel Today. You have two options when it comes to paid research : you can either take part in person or online. This is a great way for you to make extra income at home as data entry clerk. Compensation: Work from home and take surveys to earn Money. There are many payment options, including PayPal, direct checks, and online virtual gift cards codes. Opportunities to earn rewards. Responsibilities: Take part with work from home surveys/studies by following written and oral instructions. Participate in research focus groups. Each panel receives a complete written study. If products or services are provided, you must actually use them. Needs: You must have a working camera on your smart phone or a webcam on your desktop/laptop. Access to reliable internet connection is essential. You would like to be fully involved in one or more of these topics. Capacity to understand and follow written and oral instructions. Job Benefits: Participation in online and in-person discussions. If you work remotely, there is no commute. No minimum hrs. This is a work from home job. Get free samples from our partners and sponsors for your feedback on their products. Participate in product testing and see products before the public. Part-Time job. Work from Home. To apply for this job, click the "Apply" button. Anyone looking for part-time, short-term work at home work is welcome to apply. No previous experience is necessary. This is an excellent opportunity to earn a side income by doing flexible remote work from home.* Please note that this is an opportunity to earn extra money from home and should not be considered as a full time job.

Canlak is a manufacturer of industrial wood coatings. We differentiate ourselves by the strength of our service and our customer-oriented corporate culture.We've been serving the kitchen, flooring and furniture industries for 40 years. We are a growing company, recognized as one of the largest privately held companies in Canada. We are a team of over 175 employees across North America.Benefits of working with us:A permanent full-time position;Work schedule: Monday to Friday 7:15 am -3:45 pm;A salary paid weekly;Eligible for group insurance after 3 months of continuous service;Group RRSP with employer contribution;Two floating days per year;A professional, dynamic, friendly and caring team.Employee duties and responsibilities :Working with the Customer Service Manager, the individual will be responsible for providing impeccable service to internal and external customers. His/her main tasks will be to:Take orders from customers;Respond to requests for information from internal and external customers;Follow up on orders and negotiate with the production department and customers;Manage the return of merchandise;Take care of price management as a team;Scanning documents from shipping, scanning all batch tickets and new formula entrys as well as filing such scans;Follow up on all batch deposits / new forms / cheques etc (once I have deposited them);Take care of stationery orders and other necessities for the company;Assist with data entry (batch ticket closing / new form entry);Any other related task. 3 to 5 years' experience as a customer service agent.3 to 5 years experience as a production or inventory assistant or similar experience will be considered.French and English, spoken and written because communications are in both languages.

HLS Therapeutics, Inc. specializes in innovative therapies for cardiovascular and central nervous system disorders, striving to improve patient outcomes and healthcare standards.As a Customer Service Representative, you'll be pivotal in ensuring top-notch satisfaction for healthcare professionals, patients, and partners.Key Responsibilities:Handle inquiries via phone, email, and other channels promptly and professionally.Provide accurate information on products, services, and programs.Assist with order processing and issue resolution efficiently.Maintain detailed records and collaborate with cross-functional teams.Qualifications:High school diploma or equivalent required; bachelor's degree preferred.Previous customer service experience in healthcare or pharmaceuticals preferred.Strong communication, problem-solving, and organizational skills.

Join our team as a Remote Customer Service Representative, where you'll play a crucial role in delivering exceptional service to our valued customers from the comfort of your own home.Key Responsibilities:Serve as the primary point of contact for customer inquiries via phone, email, and chat.Provide accurate and timely information about our products, services, and programs.Assist with order processing, issue resolution, and escalation as necessary.Maintain detailed records of customer interactions and transactions using our CRM system.Collaborate with cross-functional teams to address customer needs and support business objectives.Qualifications:High school diploma or equivalent required; bachelor's degree preferred.Previous customer service experience, preferably in a remote or virtual environment.Excellent communication skills, both verbal and written.Strong problem-solving abilities and attention to detail.Proficiency in Microsoft Office applications and experience with remote communication tools.

HLS Therapeutics, Inc. specializes in innovative therapies for cardiovascular and central nervous system disorders, striving to improve patient outcomes and healthcare standards.As a Customer Service Representative, you'll be pivotal in ensuring top-notch satisfaction for healthcare professionals, patients, and partners.Key Responsibilities:Handle inquiries via phone, email, and other channels promptly and professionally.Provide accurate information on products, services, and programs.Assist with order processing and issue resolution efficiently.Maintain detailed records and collaborate with cross-functional teams.Qualifications:High school diploma or equivalent required; bachelor's degree preferred.Previous customer service experience in healthcare or pharmaceuticals preferred.Strong communication, problem-solving, and organizational skills.

HLS Therapeutics, Inc. specializes in innovative therapies for cardiovascular and central nervous system disorders, striving to improve patient outcomes and healthcare standards.As a Customer Service Representative, you'll be pivotal in ensuring top-notch satisfaction for healthcare professionals, patients, and partners.Key Responsibilities:Handle inquiries via phone, email, and other channels promptly and professionally.Provide accurate information on products, services, and programs.Assist with order processing and issue resolution efficiently.Maintain detailed records and collaborate with cross-functional teams.Qualifications:High school diploma or equivalent required; bachelor's degree preferred.Previous customer service experience in healthcare or pharmaceuticals preferred.Strong communication, problem-solving, and organizational skills.

Referred applicants should not apply directly to this role.All referred applicants must first be submitted through Workday by a current Loblaw Colleague.Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well.At Atlantic Superstore, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. Why is this role important Our Cashiers connect with customers through delightful conversations and efficient transactions to create a memorable in-store shopping experience. What you’ll do Provide great customer serviceScan products and process customer transactions accuratelySupport in the delivery of company-directed promotions and programsHandle cash and credit card transactions Keep the register area neat and stocked with essential suppliesAssist customers with general inquiriesMaintain a positive environment in the storeWho you are A team player with good communication skillsAdaptable in a fast-paced work environmentResourceful and courteous when resolving inquiriesMotivated to learn new things and delivering great customer serviceExperience you bringGood news! No previous experience is required. We provide you with training to set you up for success!What you bring Flexibility to work a variety of hours which may include days, evenings, and weekendsAble to move 25lbs and remain in a stationary or standing position for entire shiftsOur commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars - Environment, Sourcing and Community - and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities. Please Note:Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.