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HR Consultant, Retail Stores
Staples Canada, Hamilton, ON
Who we are: Staples Canada is The Working and Learning Company; we are dynamic, inspiring partners to our customers and the communities in which we live. We are always looking for people who are curious, approachable, passionate and solution finders. Let's work, learn and grow together. We are building an inclusive and diverse team: Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do: As the Human Resources Business Partner, you will work closely with your client group to solve problems and to embrace new business initiatives. Working with the District Manager and Store teams, you will spend your days championing change and modelling our culture. Specifically, you will: • Serve as a trusted advisor on all people matters in your districts. • Educate store managers and regional leaders on the best practices for employee engagement and talent management. • Ensure your stores are attracting and developing the best talent • Promote a healthy, safe and engaged work place in all of your interactions. • Communicate in a concise and clear way to all the different audiences you encounter. • Partner with different leaders in the organization to help deliver business results. • Participate in regional and national projects that align to our business drivers. Some of what you will need: • +3 years of Human Resources experience including employee relations and recruitment. • Previous work in a customer centric environment including retail, food service, and/or hospitality • Demonstrated ability to guide change initiatives • A bachelor's degree or certificate in Human Resources or another applicable area of study • Strong computer and organizational skills • Ability to be a dynamic, inspiring partner to our customers and for our associates • Curious • Approachable • Passionate • Solutions Finder Some of what you will get • Associate discount • Health and Dental benefits • RRSP/DPSP • Performance bonuses • Learning & Development programs • And more... Additional Information • The role demands ability to travel when required - approximately 25% of time. #bringyourpassion
HR Consultant, Retail Stores
Staples Canada, Kitchener, ON
Who we are: Staples Canada is The Working and Learning Company; we are dynamic, inspiring partners to our customers and the communities in which we live. We are always looking for people who are curious, approachable, passionate and solution finders. Let's work, learn and grow together. We are building an inclusive and diverse team: Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do: As the Human Resources Business Partner, you will work closely with your client group to solve problems and to embrace new business initiatives. Working with the District Manager and Store teams, you will spend your days championing change and modelling our culture. Specifically, you will: • Serve as a trusted advisor on all people matters in your districts. • Educate store managers and regional leaders on the best practices for employee engagement and talent management. • Ensure your stores are attracting and developing the best talent • Promote a healthy, safe and engaged work place in all of your interactions. • Communicate in a concise and clear way to all the different audiences you encounter. • Partner with different leaders in the organization to help deliver business results. • Participate in regional and national projects that align to our business drivers. Some of what you will need: • +3 years of Human Resources experience including employee relations and recruitment. • Previous work in a customer centric environment including retail, food service, and/or hospitality • Demonstrated ability to guide change initiatives • A bachelor's degree or certificate in Human Resources or another applicable area of study • Strong computer and organizational skills • Ability to be a dynamic, inspiring partner to our customers and for our associates • Curious • Approachable • Passionate • Solutions Finder Some of what you will get • Associate discount • Health and Dental benefits • RRSP/DPSP • Performance bonuses • Learning & Development programs • And more... Additional Information • The role demands ability to travel when required - approximately 25% of time. #bringyourpassion
HR Consultant, Retail Stores
Staples Canada, London, ON
Who we are: Staples Canada is The Working and Learning Company; we are dynamic, inspiring partners to our customers and the communities in which we live. We are always looking for people who are curious, approachable, passionate and solution finders. Let's work, learn and grow together. We are building an inclusive and diverse team: Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do: As the Human Resources Business Partner, you will work closely with your client group to solve problems and to embrace new business initiatives. Working with the District Manager and Store teams, you will spend your days championing change and modelling our culture. Specifically, you will: • Serve as a trusted advisor on all people matters in your districts. • Educate store managers and regional leaders on the best practices for employee engagement and talent management. • Ensure your stores are attracting and developing the best talent • Promote a healthy, safe and engaged work place in all of your interactions. • Communicate in a concise and clear way to all the different audiences you encounter. • Partner with different leaders in the organization to help deliver business results. • Participate in regional and national projects that align to our business drivers. Some of what you will need: • +3 years of Human Resources experience including employee relations and recruitment. • Previous work in a customer centric environment including retail, food service, and/or hospitality • Demonstrated ability to guide change initiatives • A bachelor's degree or certificate in Human Resources or another applicable area of study • Strong computer and organizational skills • Ability to be a dynamic, inspiring partner to our customers and for our associates • Curious • Approachable • Passionate • Solutions Finder Some of what you will get • Associate discount • Health and Dental benefits • RRSP/DPSP • Performance bonuses • Learning & Development programs • And more... Additional Information • The role demands ability to travel when required - approximately 25% of time. #bringyourpassion
HR Consultant, Retail Stores
Staples Canada, Waterloo, ON
Who we are: Staples Canada is The Working and Learning Company; we are dynamic, inspiring partners to our customers and the communities in which we live. We are always looking for people who are curious, approachable, passionate and solution finders. Let's work, learn and grow together. We are building an inclusive and diverse team: Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do: As the Human Resources Business Partner, you will work closely with your client group to solve problems and to embrace new business initiatives. Working with the District Manager and Store teams, you will spend your days championing change and modelling our culture. Specifically, you will: • Serve as a trusted advisor on all people matters in your districts. • Educate store managers and regional leaders on the best practices for employee engagement and talent management. • Ensure your stores are attracting and developing the best talent • Promote a healthy, safe and engaged work place in all of your interactions. • Communicate in a concise and clear way to all the different audiences you encounter. • Partner with different leaders in the organization to help deliver business results. • Participate in regional and national projects that align to our business drivers. Some of what you will need: • +3 years of Human Resources experience including employee relations and recruitment. • Previous work in a customer centric environment including retail, food service, and/or hospitality • Demonstrated ability to guide change initiatives • A bachelor's degree or certificate in Human Resources or another applicable area of study • Strong computer and organizational skills • Ability to be a dynamic, inspiring partner to our customers and for our associates • Curious • Approachable • Passionate • Solutions Finder Some of what you will get • Associate discount • Health and Dental benefits • RRSP/DPSP • Performance bonuses • Learning & Development programs • And more... Additional Information • The role demands ability to travel when required - approximately 25% of time. #bringyourpassion
HR Consultant, Retail Stores
Staples Canada, Waterloo, ON, CA
Who we are: Staples Canada is The Working and Learning Company; we are dynamic, inspiring partners to our customers and the communities in which we live. We are always looking for people who are curious, approachable, passionate and solution finders. Let's work, learn and grow together. We are building an inclusive and diverse team: Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do: As the Human Resources Business Partner, you will work closely with your client group to solve problems and to embrace new business initiatives. Working with the District Manager and Store teams, you will spend your days championing change and modelling our culture. Specifically, you will: • Serve as a trusted advisor on all people matters in your districts. • Educate store managers and regional leaders on the best practices for employee engagement and talent management. • Ensure your stores are attracting and developing the best talent • Promote a healthy, safe and engaged work place in all of your interactions. • Communicate in a concise and clear way to all the different audiences you encounter. • Partner with different leaders in the organization to help deliver business results. • Participate in regional and national projects that align to our business drivers. Some of what you will need: • +3 years of Human Resources experience including employee relations and recruitment. • Previous work in a customer centric environment including retail, food service, and/or hospitality • Demonstrated ability to guide change initiatives • A bachelor's degree or certificate in Human Resources or another applicable area of study • Strong computer and organizational skills • Ability to be a dynamic, inspiring partner to our customers and for our associates • Curious • Approachable • Passionate • Solutions Finder Some of what you will get • Associate discount • Health and Dental benefits • RRSP/DPSP • Performance bonuses • Learning & Development programs • And more... Additional Information • The role demands ability to travel when required - approximately 25% of time. #bringyourpassion
HR Consultant, Retail Stores
Staples Canada, London, ON, CA
Who we are: Staples Canada is The Working and Learning Company; we are dynamic, inspiring partners to our customers and the communities in which we live. We are always looking for people who are curious, approachable, passionate and solution finders. Let's work, learn and grow together. We are building an inclusive and diverse team: Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do: As the Human Resources Business Partner, you will work closely with your client group to solve problems and to embrace new business initiatives. Working with the District Manager and Store teams, you will spend your days championing change and modelling our culture. Specifically, you will: • Serve as a trusted advisor on all people matters in your districts. • Educate store managers and regional leaders on the best practices for employee engagement and talent management. • Ensure your stores are attracting and developing the best talent • Promote a healthy, safe and engaged work place in all of your interactions. • Communicate in a concise and clear way to all the different audiences you encounter. • Partner with different leaders in the organization to help deliver business results. • Participate in regional and national projects that align to our business drivers. Some of what you will need: • +3 years of Human Resources experience including employee relations and recruitment. • Previous work in a customer centric environment including retail, food service, and/or hospitality • Demonstrated ability to guide change initiatives • A bachelor's degree or certificate in Human Resources or another applicable area of study • Strong computer and organizational skills • Ability to be a dynamic, inspiring partner to our customers and for our associates • Curious • Approachable • Passionate • Solutions Finder Some of what you will get • Associate discount • Health and Dental benefits • RRSP/DPSP • Performance bonuses • Learning & Development programs • And more... Additional Information • The role demands ability to travel when required - approximately 25% of time. #bringyourpassion
Associate Manager, Cosmetics | Chinook
Hudson's Bay Company, Calgary, AB
Associate Manager The role of an Associate Manager has an integral part of the overall customer service experience strategy by supporting the day to day selling and service operations. The Associate Manager leads the store performance through direct development of associates by consistently coaching and mentoring for optimal sales results. You Will: Work in collaboration with the General Manager and cross-functional leadership teams to identify gaps and recommend solutions to improve overall store performance.Take an active role in the training and ongoing education of the selling team, Promote an elevated customer experience by providing feedback, coaching and training through consistent coaching to sales associates.Maintain sales expectations by reviewing and evaluating sales, conducting individual coaching sessions, analyzing reports and reacting to trends.Provide product knowledge training, event information, policy and procedure updates, as well as ensure that merchandise opportunities are appropriately communicated to the merchant teams in order to support the selling effortDevelop and execute activities that help promote a sales and service culture which includes but not limited to hiring best in class associates Continually maintain working knowledge of all company products, services, and promotions.Assume responsibility for escalated customer’s inquiries and as needed provide on the spot coaching for successful resolution.Create and maintain an environment that inspires and encourages growth and development.Interview prospective new hires and evaluate candidates on predicted job fit and soft skills requirements.Work in collaboration to support the overall look and feel of the store and operational best practices when required You Are: A customer champion. Consistently delivers a high standard of customer service and can be relied upon to put the customer first. Constantly seeks new opportunities to build and improve relationships and understand customer needs. Proactively solicits feedback from customers to determine solutions. Inspires others to serve customers in creative ways. Builds exceptional customer relationships.Inspirational leader through both action and collaboration. Acts as a coach and role model without guidance or prompt. Can be relied upon to see the potential of those around theA transformative thinker. Constantly looks at the big picture with a long-term view. Relied upon for forward thinking and their long-term vision. Demonstrates an exceptional ability to anticipate trends and competitive shifts. Easily translates complex strategies into actionable plans.Fosters a performance culture with those they collaborate with to deliver positive outcomes across the organization.You Have: Bachelor’s degree in a related field or equivalent experience.Minimum of 3 years of leadership experience in managing selling teams within a multi-channel customer contact center, preferably within a luxury retail brand.Demonstrated experience in motivating and developing a high performing team.Excellent verbal and written communication skills; effective presentation skills.Strong prioritization and time management skills with ability to delegate effectively.Ability to be flexible and adapt to a constantly changing environment.Proven ability to work and communicate with all levels of the organization including cross-functional teams.A self motivated individual with ability to adapt to change and take ownership and initiative. Ability to travel within the city limits to other storesProficient in Microsoft OfficeYour Career:Be part of a world-class team; work with an adventurous spirit; think and act like an owner- operator!Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate.A culture that promotes a healthy, fulfilling work/life balanceBenefits package for all eligible full-time employees (including medical, vision and dental).An attractive employee discount Thank you for your interest with HBC. We look forward to reviewing your application. HBC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HBC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. HBC welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
Associate Advisor
RBC, Red Deer, AB
Job SummaryJob DescriptionWhat is the opportunity?RBC Dominion Securities is a relationship-focused investment and wealth management firm that consistently ranks #1 in Canada. We are proud of our collaborative, supportive culture that enables success at every level and equips us to help our clients achieve their financial goals.The Red Deer RBC Dominion Securities branch is seeking talented, self-directed individuals with a growth- and goals-oriented mindset to join us in our pursuit of helping our clients thrive and communities prosper.As an Associate Advisor, you will work with a top-tier Investment Advisor team and be responsible for providing proactive advice and support to our clients and the Investment Advisor, helping deepen existing relationships and welcome new clients to the firm. Identifying new opportunities and helping to grow the business will be a key and exciting part of your role.What will you do? Leverage your talent for planning to facilitate, in partnership with the Investment Advisor, meetings and events for the Investment Advisor with their clients and prospects. Drawing on your understanding of the business and client needs, you will help determine agenda and key topics, prepare documentation, execute post-meeting work and attend client meetings when required.Tap into your superior problem resolution skills to provide proactive client service. Working collaboratively, you will at times liaise with various departments to provide smooth and timely solutions.Effectively respond to client account inquiries and take ownership of follow-ups.Help build and execute business plans, client segmentation exercises, and client service plans.Identify opportunities for asset consolidation and referrals across the existing client baseSupport your advisory team with new client acquisition.Nurture and manage valuable relationships with Centers of Influence (COIs) and RBC partners.Trading and / or portfolio rebalancing support.Conduct ongoing research on markets and investments and provide regular updates to the advisory team.Support both the advisory team and our clients throughout the Wealth Management process. Coordinate activities with internal Wealth Management specialists, manage documentation, track progress and follow up.What do you need to succeed?Must-have3-5 years or more of professional experience within the investment industryApproval as a Registered Representative (RR) with IIROCSuccessful completion of the Wealth Management Essentials (WME) course or Investment Management Techniques (IMT)University degreeExceptional written and verbal communication skills in EnglishStrong skills working with business applications/technology, including Microsoft Office SuiteNice-to-haveMeticulous attention to detail and strong problem solving and analytical skillsHighly developed client service skillsOptions LicenseWhats in it for you?We thrive on the challenge to be our best, to think progressively to keep growing, and to work together to deliver trusted advice that can help our clients thrive and communities prosper. We care about each other and collectively work hard to reach our potential, make a difference to our communities, and achieve success that is mutual. You will also benefit from:A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableThe opportunity to work as part of a dynamic, collaborative, progressive, and high-performing teamChallenging work that will help you grow professionallyOngoing opportunities to build close relationships with clientsJob SkillsCustomer Relationships, Customer Service, Customer Service Management, Decision Making, Interpersonal Relationship Management, Investment Management, Investment Performance Measurement, Investment Portfolios, Investments, Investment StrategiesAdditional Job DetailsAddress:4900 50 ST:RED DEERCity:RED DEERCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Wealth ManagementJob Type:RegularPay Type:SalariedPosted Date:2024-02-07Application Deadline:2024-03-30Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Associate Manager | Rideau
Hudson's Bay Company, Toronto, ON
Associate Manager The role of an Associate Manager has an integral part of the overall customer service experience strategy by supporting the day to day selling and service operations. The Associate Manager leads the store performance through direct development of associates by consistently coaching and mentoring for optimal sales results. You Will: Work in collaboration with the General Manager and cross-functional leadership teams to identify gaps and recommend solutions to improve overall store performance.Take an active role in the training and ongoing education of the selling team, Promote an elevated customer experience by providing feedback, coaching and training through consistent coaching to sales associates.Maintain sales expectations by reviewing and evaluating sales, conducting individual coaching sessions, analyzing reports and reacting to trends.Provide product knowledge training, event information, policy and procedure updates, as well as ensure that merchandise opportunities are appropriately communicated to the merchant teams in order to support the selling effortDevelop and execute activities that help promote a sales and service culture which includes but not limited to hiring best in class associates Continually maintain working knowledge of all company products, services, and promotions.Assume responsibility for escalated customer’s inquiries and as needed provide on the spot coaching for successful resolution.Create and maintain an environment that inspires and encourages growth and development.Interview prospective new hires and evaluate candidates on predicted job fit and soft skills requirements.Work in collaboration to support the overall look and feel of the store and operational best practices when required You Are: A customer champion. Consistently delivers a high standard of customer service and can be relied upon to put the customer first. Constantly seeks new opportunities to build and improve relationships and understand customer needs. Proactively solicits feedback from customers to determine solutions. Inspires others to serve customers in creative ways. Builds exceptional customer relationships.Inspirational leader through both action and collaboration. Acts as a coach and role model without guidance or prompt. Can be relied upon to see the potential of those around theA transformative thinker. Constantly looks at the big picture with a long-term view. Relied upon for forward thinking and their long-term vision. Demonstrates an exceptional ability to anticipate trends and competitive shifts. Easily translates complex strategies into actionable plans.Fosters a performance culture with those they collaborate with to deliver positive outcomes across the organization.You Have: Bachelor’s degree in a related field or equivalent experience.Minimum of 3 years of leadership experience in managing selling teams within a multi-channel customer contact center, preferably within a luxury retail brand.Demonstrated experience in motivating and developing a high performing team.Excellent verbal and written communication skills; effective presentation skills.Strong prioritization and time management skills with ability to delegate effectively.Ability to be flexible and adapt to a constantly changing environment.Proven ability to work and communicate with all levels of the organization including cross-functional teams.A self motivated individual with ability to adapt to change and take ownership and initiative. Ability to travel within the city limits to other storesProficient in Microsoft OfficeYour Career:Be part of a world-class team; work with an adventurous spirit; think and act like an owner- operator!Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate.A culture that promotes a healthy, fulfilling work/life balanceBenefits package for all eligible full-time employees (including medical, vision and dental).An attractive employee discount Thank you for your interest with HBC. We look forward to reviewing your application. HBC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HBC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. HBC welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
Associate Advisor
RBC, Toronto, ON
Job SummaryJob DescriptionWhat is the opportunity?RBC Dominion Securities is a relationship-focused investment and wealth management firm that consistently ranks #1 in Canada. We are proud of our collaborative, supportive culture that enables success at every level and equips us to help our clients achieve their financial goals.As an Associate Advisor, you will work with an Investment Advisor team and be responsible for providing proactive advice and support to our clients and the Investment Advisor, helping deepen existing relationships and welcome new clients to the firm. Identifying new opportunities and helping to grow the business will be a key and exciting part of your role.What will you do? Leverage your talent for planning to facilitate, in partnership with the Investment Advisor, meetings and events for the Investment Advisor with their clients and prospects. Drawing on your understanding of the business and client needs, you will help determine agenda and key topics, prepare documentation, execute post-meeting work and attend client meetings when required.Tap into your superior problem resolution skills to provide proactive client service. Working collaboratively, you will at times liaise with various departments to provide smooth and timely solutions.Effectively respond to client account inquiries and take ownership of follow-ups.Help build and execute business plans, client segmentation exercises, and client service plans.Identify opportunities for asset consolidation and referrals across the existing client baseSupport your advisory team with new client acquisition.Nurture and manage valuable relationships with Centers of Influence (COIs) and RBC partners.Trading and / or portfolio rebalancing support.Conduct ongoing research on markets and investments and provide regular updates to the advisory team.Support both the advisory team and our clients throughout the Wealth Management process. Coordinate activities with internal Wealth Management specialists, manage documentation, track progress and follow up.What do you need to succeed?Must-have3-5 years or more of professional experience within the investment industryApproval as a Registered Representative (RR) with CIROSuccessful completion of the Wealth Management Essentials (WME) courseNice-to-haveMeticulous attention to detail and strong problem solving and analytical skillsHighly developed client service skillsWhats in it for you?We thrive on the challenge to be our best, to think progressively to keep growing, and to work together to deliver trusted advice that can help our clients thrive and communities prosper. We care about each other and collectively work hard to reach our potential, make a difference to our communities, and achieve success that is mutual. You will also benefit from:A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableThe opportunity to work as part of a dynamic, collaborative, progressive, and high-performing teamChallenging work that will help you grow professionallyOngoing opportunities to build close relationships with clientsJob SkillsCustomer Service, Customer Service Management, Decision Making, Interpersonal Relationship Management, Investment Management, Investment Performance MeasurementAdditional Job DetailsAddress:ROYAL BANK PLAZA, 200 BAY ST:TORONTOCity:TORONTOCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Wealth ManagementJob Type:RegularPay Type:SalariedPosted Date:2024-02-27Application Deadline:2024-04-16Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Warehouse Associate
Compass Group Canada, Scarborough, Ontario
What's in it for you? Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World's Most Admired Companies. The opportunities with us are endless. As the world's largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates. Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe. Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage. A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com . We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information. We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together! Working Title: Warehouse AssociateEmployment Status: Full-TimeStarting Hourly Rate: 17.17 Address: 25 Ironside Crescent Scarborough ON M1X 1G5New Hire Schedule: Sunday to Thursday 2:30pm - 11pmYou might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees. You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We're in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward! Why work with Canteen? Imagine having a career that can take you places. Join our industry-leading team and there's no telling how far you can grow with us. We provide healthy vending options through innovative design and quality products. We're proud of our team and what we have accomplished over the years. Let's continue moving forward, together.Job Details Start Date: ASAP Status: Full Time Schedule: Sunday to Thursday, 2pm-11pm Wage: $17.17/hr Location: 25 Ironside Cres, Scarborough Important Information: Valid Driver's License. Forklift Citification is a must. Clear Drivers's abstract. Criminal Record Check. Uniform provided and safety show allowance. Subsidized lunch and discount program available! Job SummaryHow you will make an impact:You will be responsible for performing an array of duties such as receiving and processing incoming stock and materials, picking and filling orders from stock and managing inventory within the warehouse. As a Warehouse Associate, you will: Schedule distribution of goods; prepare bills of lading, invoices & other shipping documents Perform manual & computerized inventory control Maintain internal record keeping system, record shortages & reject damaged goods Route goods to appropriate storage areas, pack goods to be shipped, unpack goods received Oversee loading & unloading of goods About you: Proficient with computers Ability to lift up to 50lbs Excellent customer service Strong written and verbal communication Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.For accommodation requests during the hiring process, please contact [email protected] for further information.Salary: . Date posted: 03/29/2024 04:11 PM
Associate Advisor
RBC, Toronto, ON
Job SummaryJob DescriptionWhat is the opportunity?RBC Dominion Securities is a relationship-focused investment and wealth management firm that consistently ranks #1 in Canada. We are proud of our collaborative, supportive culture that enables success at every level and equips us to help our clients achieve their financial goals.The Toronto RBC Dominion Securities 39th floor branch is seeking talented, self-directed individuals with a growth- and goals-oriented mindset to join us in our pursuit of helping our clients thrive and communities prosper.As an Associate Advisor, you will work with an Investment Advisor team and be responsible for providing proactive advice and support to our clients and the Investment Advisor, helping deepen existing relationships and welcome new clients to the firm. Identifying new opportunities and helping to grow the business will be a key and exciting part of your role.What will you do? Manage client relationships by preparing for and leading meetings, effectively responding to client account inquiries and taking ownership of follow-ups.Proactively contact clients to ensure accounts are accurate, up-to-date, and compliant.Help build and execute business plans, Wealth Management objectives and client service plans.Nurture and manage valuable relationships with Centers of Influence (COIs) and RBC partners.Execute on the teams formal business development strategy and identify opportunities for asset consolidation and referrals across the existing client base.Provide proactive client service with a problem-resolution focus and attention to details. Liaise with various departments for execution, where necessary.Coordinate activities with wealth management and insurance specialists and in-branch consultants: schedule, track progress, follow up.Support advisory team and client through the wealth management process. Help gather relevant info, documents, and questionnaires. Enter data into specific applications (e.g., myGPS). Track progress and follow-up.Trading and / or portfolio management support.Conduct ongoing research on markets and investments and provide regular updates to the advisory team.What do you need to succeed?Must-haveApproval as an Investment Representative (IR) with IIROCUniversity degreeExceptional written and verbal communication skills in EnglishStrong skills working with business applications/technology, including Microsoft Office SuiteWME is required to be completed within 6 monthsNice-to-have4 years or more of professional experience within the investment/wealth management industryMeticulous attention to detail and strong problem solving and analytical skillsHighly developed interpersonal and client service skillsFinancial planning experienceWhats in it for you?We thrive on the challenge to be our best, to think progressively to keep growing, and to work together to deliver trusted advice that can help our clients thrive and communities prosper. We care about each other and collectively work hard to reach our potential, make a difference to our communities, and achieve success that is mutual. You will also benefit from:A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableThe opportunity to work as part of a dynamic, collaborative, progressive, and high-performing teamChallenging work that will help you grow professionallyOngoing opportunities to build close relationships with clientsJob SkillsCustomer Service, Customer Service Management, Decision Making, Interpersonal Relationship Management, Investment Management, Investment Performance MeasurementAdditional Job DetailsAddress:ROYAL BANK PLAZA, 200 BAY ST:TORONTOCity:TORONTOCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Wealth ManagementJob Type:RegularPay Type:SalariedPosted Date:2024-03-05Application Deadline:2024-04-19Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Sales Associate
Rogers, York, ON
Sales Associate Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we're excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what's right for our customers needs, every time.At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you're passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity! Sales Associate What does it mean to join our Rogers Team? At Rogers, our retail team is the heart of our success. Our Sales Associates are outgoing and approachable team members who understand that our customers rely on technology to enhance and simplify their lives and stay connected. We are excited to show customers how our latest products and services can help, delivering best in class customer experiences in our retail stores As a Sales Associate, you can expect to: Enhance the retail experience in our stores, by providing best in class service and value-added solutions to our customers Promote Rogers & Fido brands, including Rogers Mastercard Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging Participate in community events and outreach efforts to support local small businesses. Operate with a creative spirit that can adapt to an ever-changing environment while enjoying the thrill of hitting sales goals What's in it for you: Competitive compensation plus commissions One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada Mental Health and Support benefits- 100% coverage Employee and Family Assistance Program benefits Employee discounts that can offer up to 50% off our Rogers & Fido products and services A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work A flexible schedule, including evenings & weekends (Min 20 hours/week) Career growth and development opportunities What we're looking for: You are great with people and are passionate about delivering an exceptional customer experience You love being part of a team and are a great collaborator You are excited and inspired by technology You meet the minimum age of majority in your province After you apply, watch your email Candidates will be required to complete an online assessment as a next step. If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further. Successful candidates will be required to provide consent for and pass Background Check requirements. Not sure if you should apply for this role? Talk to your Manager or your HR Business Partner. We've established a set of internal hiring rules to help you find long-term success at Rogers. Click here to access Your Career @ Rogers - Ground Rules and become familiar with the new requirements.Posting Type:Internal and External Candidates Considered Hiring Manager:David Bancud Recruiter:Lesia Morgan Salary Grade:3 Schedule:Part time Shift:Variable Length of Contract:Not Applicable (Regular Position) Work Location:3401 Dufferin Street, Unt 743k (5323), North York, ON Travel Requirements:Up to 25% Bargaining Unit/Union:NON Posting Category/Function:Retail (In Store / Hourly)&Sales and Service Referral Bonus Amount:$$0.00 At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process.Location: North York, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Equity, Part Time, Sales, Finance Apply now »
Associate Manager | Anjou
Hudson's Bay Company, Montreal, QC
Associate Manager The role of an Associate Manager has an integral part of the overall customer service experience strategy by supporting the day to day selling and service operations. The Associate Manager leads the store performance through direct development of associates by consistently coaching and mentoring for optimal sales results. You Will: Work in collaboration with the General Manager and cross-functional leadership teams to identify gaps and recommend solutions to improve overall store performance. Take an active role in the training and ongoing education of the selling team, Promote an elevated customer experience by providing feedback, coaching and training through consistent coaching to sales associates. Maintain sales expectations by reviewing and evaluating sales, conducting individual coaching sessions, analyzing reports and reacting to trends. Provide product knowledge training, event information, policy and procedure updates, as well as ensure that merchandise opportunities are appropriately communicated to the merchant teams in order to support the selling effort Develop and execute activities that help promote a sales and service culture which includes but not limited to hiring best in class associates Continually maintain working knowledge of all company products, services, and promotions. Assume responsibility for escalated customer’s inquiries and as needed provide on the spot coaching for successful resolution. Create and maintain an environment that inspires and encourages growth and development. Interview prospective new hires and evaluate candidates on predicted job fit and soft skills requirements. Work in collaboration to support the overall look and feel of the store and operational best practices when required You Are: A customer champion. Consistently delivers a high standard of customer service and can be relied upon to put the customer first. Constantly seeks new opportunities to build and improve relationships and understand customer needs. Proactively solicits feedback from customers to determine solutions. Inspires others to serve customers in creative ways. Builds exceptional customer relationships. Inspirational leader through both action and collaboration. Acts as a coach and role model without guidance or prompt. Can be relied upon to see the potential of those around the A transformative thinker. Constantly looks at the big picture with a long-term view. Relied upon for forward thinking and their long-term vision. Demonstrates an exceptional ability to anticipate trends and competitive shifts. Easily translates complex strategies into actionable plans. Fosters a performance culture with those they collaborate with to deliver positive outcomes across the organization. You Have: Bachelor’s degree in a related field or equivalent experience. Minimum of 3 years of leadership experience in managing selling teams within a multi-channel customer contact center, preferably within a luxury retail brand. Demonstrated experience in motivating and developing a high performing team. Excellent verbal and written communication skills; effective presentation skills. Strong prioritization and time management skills with ability to delegate effectively. Ability to be flexible and adapt to a constantly changing environment. Proven ability to work and communicate with all levels of the organization including cross-functional teams. A self motivated individual with ability to adapt to change and take ownership and initiative. Ability to travel within the city limits to other stores Proficient in Microsoft Office Experience working in men's wear, an asset Your Career: Be part of a world-class team; work with an adventurous spirit; think and act like an owner- operator! Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate. A culture that promotes a healthy, fulfilling work/life balance Benefits package for all eligible full-time employees (including medical, vision and dental). An attractive employee discount Thank you for your interest with HBC. We look forward to reviewing your application. HBC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HBC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. HBC welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
Associate Director of Sales
Marriott International, Jaipur, Any, India
Additional Information Department HeadJob Number 24055215Job Category Sales & MarketingLocation Fairfield by Marriott Jaipur, Jai Singh Highway, Jaipur, Rajasthan, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementNo Standard Job Description Available.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you'll deliver on the Fairfield Guarantee - our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 03/29/2024 03:55 PM
Associate Advisor
RBC, Toronto, ON
Job SummaryJob DescriptionWhat is the opportunity?The RBC Dominion Securities branch located in downtown Toronto is seeking a skilled and detail-oriented Associate Advisor to join a dynamic and fast growing team. As a key member of the team, you will be responsible for executing and settling trades, monitoring trading systems, managing fixed income and equity models and ensuring compliance and regulatory requirements are met. The ideal person should possess strong analytical skills, attention to detail, and a solid understanding of financial markets. In collaboration with the rest of the team, you will contribute to the smooth operation of our trading activities. If you thrive in a fast-paced environment and have a passion for the financial markets, we invite you to apply and be a valuable part of our team.What will you do?Execute and confirm trades on various financial instruments in accordance with established procedures.Ensure timely and accurate settlement of trades, collaborating with custodians and counterparties.Conduct post trade reconciliation to identify and resolve discrepancies.Work closely with the compliance teams to ensure adherence to all regulatory requirements.Collaborate with portfolio managers, other team members and other departments to support efficient trading operations.Participate in the development and enhancement of trading processes and workflows.Stay informed about market trends, industry regulations and technological advancements in trading.Provide trade surveillance and ensure accuracy of portfolio holdings relative to the Investment Policy Statement.Work with Portfolio Manager to develop, maintain and rebalance the investment models.Assisting Portfolio Manager with market research as it relates to current positions and potential changes.Coordinate position maintenance, book cost accuracy and execution of corporate reorganizations.Monitor fixed income maturities for reinvestment.Provide proactive client service with a focus on problem resolution and attention to detail. Liaise with various departments for execution, where necessary.Support Advisor team and client throughout the Wealth Management process and maintain audit of Wealth Management activities and priorities.What do you need to succeed?Must Have:Bachelors degree in Finance, Business or related fieldsCanadian Securities Course (CSC) and Conduct and Practices Handbook Course (CPH)Previous experience in trading operations or related financial roleStrong understanding of financial markets and instrumentsExcellent analytical and problem-solving skillsAbility to work effectively in a fast-paced and dynamic environmentDetail-oriented with strong organizational skillsExcellent verbal and written communication skillStrong Microsoft Office Suite skillsDemonstrated proficiency in providing a very high level of client serviceNice to Have:Knowledge of RBC Dominion Securities systems and proceduresRR licensed with CIROChartered Investment Manager designationWhats in it for you?A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamA world-class training program in financial serviceJob SkillsAccount Management, Customer Success, Decision Making, Financial Regulation, Group Problem Solving, Interpersonal Relationships, Investment Risk ManagementAdditional Job DetailsAddress:BAY WELLINGTON TOWER, 181 BAY ST:TORONTOCity:TORONTOCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Wealth ManagementJob Type:RegularPay Type:SalariedPosted Date:2024-01-24Application Deadline:2024-04-27Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Associate Advisor
RBC, Vancouver, BC
Job SummaryJob DescriptionWhat is the opportunity?The RBC Dominion Securities Vancouver Main branch is seeking a talented, self-directed individual with a growth- and goals-oriented mindset to join us in our pursuit of helping our clients thrive and communities prosper.As an Associate Advisor, you will work with an Investment Advisor team and be responsible for providing proactive advice and support to our clients and the Investment Advisor, helping deepen existing relationships and welcome new clients to the firm. Identifying new opportunities and helping to grow the business will be a key and exciting part of your role.What will you do? Leverage your talent for planning to facilitate, in partnership with the Investment Advisor, meetings and events for the Investment Advisor with their clients and prospects. Drawing on your understanding of the business and client needs, you will help determine agenda and key topics, prepare documentation, execute post-meeting work and attend client meetings when required.Tap into your superior problem resolution skills to provide proactive client service. Working collaboratively, you will at times liaise with various departments to provide smooth and timely solutions.Effectively respond to client account inquiries and take ownership of follow-ups.Help build and execute business plans, client segmentation exercises, and client service plans.Identify opportunities for asset consolidation and referrals across the existing client baseSupport your advisory team with new client acquisition.Nurture and manage valuable relationships with Centers of Influence (COIs) and RBC partners.Trading and / or portfolio rebalancing support.Conduct ongoing research on markets and investments and provide regular updates to the advisory team.Support both the advisory team and our clients throughout the Wealth Management process. Coordinate activities with internal Wealth Management specialists, manage documentation, track progress and follow up.What do you need to succeed?Must-haveApproval as a Registered Representative (RR) with IIROCSuccessful completion of the Wealth Management Essentials (WME) course or Investment Management Techniques (IMT)University degreeExceptional written and verbal communication skillsStrong skills working with business applications/technology, including Microsoft Office SuiteNice-to-have4 years or more of professional experience within the investment industryMeticulous attention to detail and strong problem solving and analytical skillsHighly developed client service skillsWhats in it for you?We thrive on the challenge to be our best, to think progressively to keep growing, and to work together to deliver trusted advice that can help our clients thrive and communities prosper. We care about each other and collectively work hard to reach our potential, make a difference to our communities, and achieve success that is mutual. You will also benefit from:A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableThe opportunity to work as part of a dynamic, collaborative, progressive, and high-performing teamChallenging work that will help you grow professionallyOngoing opportunities to build close relationships with clientsThe expected base salary range for this particular position is $38,000 - $55,000 -- depending on your experience, skills, and registration status, market conditions and business needs.You have the potential to earn considerably more through RBCs robust discretionary bonus program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.RBCs compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:Drives RBCs high-performance cultureEnables collective achievement of our strategic goalsGenerates sustainable shareholder returns and above market shareholder valueJob SkillsAccount Management, Customer Success, Decision Making, Financial Regulation, Group Problem Solving, Interpersonal Relationships, Investment Risk ManagementAdditional Job DetailsAddress:VANCOUVER MAIN BRANCH (B), 1055 GEORGIA ST W:VANCOUVERCity:VANCOUVERCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Wealth ManagementJob Type:RegularPay Type:SalariedPosted Date:2024-03-04Application Deadline:2024-04-27Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Associate Director Human Resources
College of New Caledonia (CNC), Prince George, BC
Under the general direction of the Director, Human Resources (HR), the Associate Director, HR is responsible for providing expert advice on a broad range of HR related matters as well as for addressing employee and College interests arising from the interpretation and administration of collective agreements and policies. The Associate Director works to maintain positive relations between the College, its employees and two bargaining agents through a variety of activities and forums including the provision of advice and coaching to administrators, grievance handling, and labour relations focused work.The Associate Director works closely with the Director in setting the overall strategic direction for the Department and assumes the lead role in executing or overseeing the execution of many of the related Departmental actions. Human Resource programs include labour relations, recruitment and employee development, performance management, compensation, payroll and benefits, and workforce planning. The Associate Director will work to plan, direct, develop, implement and evaluate these HR programs.For full details, please visit our Career website https://cnc.peopleadmin.ca/postings/8319
Associate Manager | Carrefour Laval (1-year Contract)
Hudson's Bay Company, Montreal, QC
Associate Manager The role of an Associate Manager has an integral part of the overall customer service experience strategy by supporting the day to day selling and service operations. The Associate Manager leads the store performance through direct development of associates by consistently coaching and mentoring for optimal sales results. You Will: Work in collaboration with the General Manager and cross-functional leadership teams to identify gaps and recommend solutions to improve overall store performance. Take an active role in the training and ongoing education of the selling team, Promote an elevated customer experience by providing feedback, coaching and training through consistent coaching to sales associates. Maintain sales expectations by reviewing and evaluating sales, conducting individual coaching sessions, analyzing reports and reacting to trends. Provide product knowledge training, event information, policy and procedure updates, as well as ensure that merchandise opportunities are appropriately communicated to the merchant teams in order to support the selling effort Develop and execute activities that help promote a sales and service culture which includes but not limited to hiring best in class associates Continually maintain working knowledge of all company products, services, and promotions. Assume responsibility for escalated customer’s inquiries and as needed provide on the spot coaching for successful resolution. Create and maintain an environment that inspires and encourages growth and development. Interview prospective new hires and evaluate candidates on predicted job fit and soft skills requirements. Work in collaboration to support the overall look and feel of the store and operational best practices when required You Are: A customer champion. Consistently delivers a high standard of customer service and can be relied upon to put the customer first. Constantly seeks new opportunities to build and improve relationships and understand customer needs. Proactively solicits feedback from customers to determine solutions. Inspires others to serve customers in creative ways. Builds exceptional customer relationships. Inspirational leader through both action and collaboration. Acts as a coach and role model without guidance or prompt. Can be relied upon to see the potential of those around the A transformative thinker. Constantly looks at the big picture with a long-term view. Relied upon for forward thinking and their long-term vision. Demonstrates an exceptional ability to anticipate trends and competitive shifts. Easily translates complex strategies into actionable plans. Fosters a performance culture with those they collaborate with to deliver positive outcomes across the organization. You Have: Bachelor’s degree in a related field or equivalent experience. Minimum of 3 years of leadership experience in managing selling teams within a multi-channel customer contact center, preferably within a luxury retail brand. Demonstrated experience in motivating and developing a high performing team. Excellent verbal and written communication skills; effective presentation skills. Strong prioritization and time management skills with ability to delegate effectively. Ability to be flexible and adapt to a constantly changing environment. Proven ability to work and communicate with all levels of the organization including cross-functional teams. A self motivated individual with ability to adapt to change and take ownership and initiative. Ability to travel within the city limits to other stores Proficient in Microsoft Office Your Career: Be part of a world-class team; work with an adventurous spirit; think and act like an owner- operator! Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate. A culture that promotes a healthy, fulfilling work/life balance Benefits package for all eligible full-time employees (including medical, vision and dental). An attractive employee discount Thank you for your interest with HBC. We look forward to reviewing your application. HBC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HBC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. HBC welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
Associate Manager | London
Hudson's Bay Company, Toronto, ON
Associate Manager The role of an Associate Manager has an integral part of the overall customer service experience strategy by supporting the day to day selling and service operations. The Associate Manager leads the store performance through direct development of associates by consistently coaching and mentoring for optimal sales results. You Will: Work in collaboration with the General Manager and cross-functional leadership teams to identify gaps and recommend solutions to improve overall store performance.Take an active role in the training and ongoing education of the selling team, Promote an elevated customer experience by providing feedback, coaching and training through consistent coaching to sales associates.Maintain sales expectations by reviewing and evaluating sales, conducting individual coaching sessions, analyzing reports and reacting to trends.Provide product knowledge training, event information, policy and procedure updates, as well as ensure that merchandise opportunities are appropriately communicated to the merchant teams in order to support the selling effortDevelop and execute activities that help promote a sales and service culture which includes but not limited to hiring best in class associates Continually maintain working knowledge of all company products, services, and promotions.Assume responsibility for escalated customer’s inquiries and as needed provide on the spot coaching for successful resolution.Create and maintain an environment that inspires and encourages growth and development.Interview prospective new hires and evaluate candidates on predicted job fit and soft skills requirements.Work in collaboration to support the overall look and feel of the store and operational best practices when required You Are: A customer champion. Consistently delivers a high standard of customer service and can be relied upon to put the customer first. Constantly seeks new opportunities to build and improve relationships and understand customer needs. Proactively solicits feedback from customers to determine solutions. Inspires others to serve customers in creative ways. Builds exceptional customer relationships.Inspirational leader through both action and collaboration. Acts as a coach and role model without guidance or prompt. Can be relied upon to see the potential of those around theA transformative thinker. Constantly looks at the big picture with a long-term view. Relied upon for forward thinking and their long-term vision. Demonstrates an exceptional ability to anticipate trends and competitive shifts. Easily translates complex strategies into actionable plans.Fosters a performance culture with those they collaborate with to deliver positive outcomes across the organization.You Have: Bachelor’s degree in a related field or equivalent experience.Minimum of 3 years of leadership experience in managing selling teams within a multi-channel customer contact center, preferably within a luxury retail brand.Demonstrated experience in motivating and developing a high performing team.Excellent verbal and written communication skills; effective presentation skills.Strong prioritization and time management skills with ability to delegate effectively.Ability to be flexible and adapt to a constantly changing environment.Proven ability to work and communicate with all levels of the organization including cross-functional teams.A self motivated individual with ability to adapt to change and take ownership and initiative. Ability to travel within the city limits to other storesProficient in Microsoft OfficeYour Career:Be part of a world-class team; work with an adventurous spirit; think and act like an owner- operator!Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate.A culture that promotes a healthy, fulfilling work/life balanceBenefits package for all eligible full-time employees (including medical, vision and dental).An attractive employee discount Thank you for your interest with HBC. We look forward to reviewing your application. HBC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HBC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. HBC welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.