Overview of salaries statistics of the profession "HR Representative in Canada"

Position Summary: Highly focused on sales generation of merchandise/services within the Service Centre and Copy Centre while demonstrating a high degree of customer awareness and ensuring exceptional customer satisfaction with an accurate, expedient return/exchange/purchase process. Responsible for knowing and understanding the operations of the Copy Centre. Demonstrates a high degree of customer awareness while accurately and expediently processing customers at the checkout. Responsible for processing all general purchases with a focus on generating add-on sales. Primary Responsibilities: • Ensures exceptional customer satisfaction with accuracy and professionalism while processing purchases and customer orders. • Takes opportunities for add-on sales to customer. • Assists in the resolution of customer complaints, returns and exchanges. • Responds to and directs where necessary, customer inquiries related to copy and technology services. • Answers telephones and qualifies and directs customers as required. • Responsible to take and make copy orders accurately. • Follows all correct cash register operations, as well as maintaining SKU integrity when entering services into the register. • Maintains loss prevention and privacy standards by completing appropriate paperwork when presented with refunds or exchanges for data products. • Accepts proper forms of prescribed tender. • Properly secures company funds and physical inventory at all cash stations. • Ensures accuracy of customer orders by spot checking throughout processing. • Completes and balances all daily cash register paperwork and obtains verification. • Follows proper customer order procedures including special and pre-paid orders, ensuring order forms are completed and priced correctly. • Stocks and maintains front-end racks/shelves and merchandise areas as assigned. • Monitors stock levels of front end paper, supplies, register rolls, shopping bags, etc. • Accountable for signing in/out and logging in/out of own till when required. • Has a complete understanding of all company policies and procedures relevant to this position, as outlined in the training checklist. • Maintains general cleanliness of all workstations, lunchroom and washrooms as assigned, according to company standards. • Identifies and communicates suggestions for improvements in all areas of business. • Checks all sources of communication for information (white boards, bulletin boards, portal, etc). • Associate is expected to maintain a safe working environment and follow all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. Basic: • Ability to resolve customer concerns in a diplomatic manner. • Ability to engage customers in a friendly and professional manner. • Capacity to communicate with customers effectively using a variety of mediums. • Ability to plan, organize and prioritize efficiently while working in both the Service Desk and Copy Centre areas to effectively serve our customers. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. Preferred: Experience: • Three months to one year of previously related experience is preferred. Education: • Working towards or successful completion of high school is preferred. Additional Information: • Conditions of the work environment are such that minor stress or physical discomfort may occur. • You are required to stand in a stationary position for periods of time generally not exceeding two consecutive hours. This would occur while working a cash register. • You will be exposed to moderately disagreeable levels of noise generated by the copy equipment. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

Position Summary: Highly focused on sales generation of merchandise/services within the Service Centre and Copy Centre while demonstrating a high degree of customer awareness and ensuring exceptional customer satisfaction with an accurate, expedient return/exchange/purchase process. Responsible for knowing and understanding the operations of the Copy Centre. Demonstrates a high degree of customer awareness while accurately and expediently processing customers at the checkout. Responsible for processing all general purchases with a focus on generating add-on sales. Primary Responsibilities: • Ensures exceptional customer satisfaction with accuracy and professionalism while processing purchases and customer orders. • Takes opportunities for add-on sales to customer. • Assists in the resolution of customer complaints, returns and exchanges. • Responds to and directs where necessary, customer inquiries related to copy and technology services. • Answers telephones and qualifies and directs customers as required. • Responsible to take and make copy orders accurately. • Follows all correct cash register operations, as well as maintaining SKU integrity when entering services into the register. • Maintains loss prevention and privacy standards by completing appropriate paperwork when presented with refunds or exchanges for data products. • Accepts proper forms of prescribed tender. • Properly secures company funds and physical inventory at all cash stations. • Ensures accuracy of customer orders by spot checking throughout processing. • Completes and balances all daily cash register paperwork and obtains verification. • Follows proper customer order procedures including special and pre-paid orders, ensuring order forms are completed and priced correctly. • Stocks and maintains front-end racks/shelves and merchandise areas as assigned. • Monitors stock levels of front end paper, supplies, register rolls, shopping bags, etc. • Accountable for signing in/out and logging in/out of own till when required. • Has a complete understanding of all company policies and procedures relevant to this position, as outlined in the training checklist. • Maintains general cleanliness of all workstations, lunchroom and washrooms as assigned, according to company standards. • Identifies and communicates suggestions for improvements in all areas of business. • Checks all sources of communication for information (white boards, bulletin boards, portal, etc). • Associate is expected to maintain a safe working environment and follow all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. Basic: • Ability to resolve customer concerns in a diplomatic manner. • Ability to engage customers in a friendly and professional manner. • Capacity to communicate with customers effectively using a variety of mediums. • Ability to plan, organize and prioritize efficiently while working in both the Service Desk and Copy Centre areas to effectively serve our customers. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. Preferred: Experience: • Three months to one year of previously related experience is preferred. Education: • Working towards or successful completion of high school is preferred. Additional Information: • Conditions of the work environment are such that minor stress or physical discomfort may occur. • You are required to stand in a stationary position for periods of time generally not exceeding two consecutive hours. This would occur while working a cash register. • You will be exposed to moderately disagreeable levels of noise generated by the copy equipment. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

As part of our Shared Services group, comprised of Finance, Marketing, Communications, Human Resources, Commercial, Legal and Facilities, we support the business achieve their goals through a range of strong technical capabilities. We ensure delivery of services through the skills of our people, methodologies, and systems.Looking to take the next step in your career? Hatch is currently seeking a highly motivated Human Resources Business Partner to join our team in our Calgary, office. Reporting to the Director Human Resources, WCA, the HR Business Partner will be responsible for a range of duties supporting our managers and employees in collaboration with the regional HR team. The HR Business Partner will be the lead HR representative to one or more lines of business, which may include project staff. The ideal candidate will be a generalist with strong business sense which allows them to anticipate, understand and provide business solutions in areas such as: employee relations, compensation, employee engagement, disability management, staffing/recruitment and other key areas of HR. As part of our Shared Services team, comprised of Finance, Marketing and Communications, and Human Resources, Legal and Facilities, we support the business achieve their goals through a range of strong technical capabilities. We ensure delivery of services through the skills of our people, methodologies, and systems. Join our team and become part of a community that strives for positive change.As the successful candidate, you will:Partner with assigned internal client groups to provide HR coaching and guidance to business and technical managers and supervisorsWork closely with management team to report on key HR performance indicators such as career development, leave and time management, recruitment, etc.Prepare human resources documentation and perform HR administrative tasks, supported by our HR Service CentreLiaise with benefits team to provide advice with regards to health/dental benefits, pension, leaves (maternity, parental, STD/LTD, etc.) and retirementEmployee onboarding, orientation and developmentWork closely with mobility team, on domestic and international assignment, transfers and relocationsYou bring to the role:Minimum 5 years of work experience in HR as a generalist requiredHigh energy and ability to collaboratively work as part of a teamHigh level of computer proficiency in MS Office suite and HRIS. Working knowledge of SuccessFactors an assetAbility to work effectively in a matrixed organizationStrong knowledge of HR regulations and practicesDemonstrated ability to provide practical recommendations to solve issues related to HR regulations, laws and policiesDemonstrated knowledge of and experience in change managementAbility to develop and implement HR initiativesEffective oral and written communication skills along with strong listening skillsAbility to communicate across all levels of the organization sensitively, tactfully, diplomatically, and professionally at all times.Ability to build and maintain lasting relationships with internal and external stakeholders.Excellent time and project management skillsHigh attention to detail and accuracy in all areas of workStrong problem identification and resolution skillsAbility to interpret and implement company policies and proceduresWhy join us?Develop innovation partnershipsThink locally, work globallyEngage with people who make a differenceWhy join us?Work with great people to make a differenceCollaborate on exciting projects to develop innovative solutionsTop employerWhat we offer you?Flexible work environmentLong term career developmentThink globally, work locally

Application Deadline: 02/17/2024Address: 457 Wharncliffe Rd SouthJob Family Group:Retail Banking Sales & ServiceDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.Identifies customer needs and initiates referrals to BMO colleagues.Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.Contributes to meeting branch business results and the customer experience.Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.Acts as a key member of a collaborative and versatile branch and market team.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.Organizes work information to ensure accuracy and completeness.Takes the initiative to find creative approaches that make each customer's experience feel personal.Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.Contributes to business results and the overall experience delivered in the branch.May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest.Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with legal and regulatory requirements for the jurisdiction.Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.Completes standardized tasks under supervision.Performs initial problem solving within given rules/limits & escalates when required.Broader work or accountabilities may be assigned as needed.Qualifications:No prior experience necessary; post-secondary degree or certification in related field of study is desirable.High-level knowledge of personal, commercial and partner offers, and how each can best serve customers' individual needs.Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.Highly skilled at helping people who don't find digital applications intuitive to gain confidence in how to use them and to understand their benefits.Projects a professional presence.Basic knowledge of specialized sales and business banking solutions to refer to specialists.Passionate commitment to helping customers.A focus on delivering a personal experience to customers.Resourceful self-starter with courage and confidence to approach customers.Readiness to collaborate and work in different capacities as part of a team.Strong interpersonal skills, including the ability to build rapport and connections with customers.An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.Basic knowledge learned on the job.Verbal & written communication skills - Basic (in business environment).Organization skills - Basic (in business environment).Collaboration & team skills - Basic (in business environment).We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Application Deadline: 03/09/2024Address:2 Victoria Street WestDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.Identifies customer needs and initiates referrals to BMO colleagues.Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.Contributes to meeting branch business results and the customer experience.Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.Acts as a key member of a collaborative and versatile branch and market team.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.Organizes work information to ensure accuracy and completeness.Takes the initiative to find creative approaches that make each customer's experience feel personal.Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.Contributes to business results and the overall experience delivered in the branch.May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest.Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with legal and regulatory requirements for the jurisdiction.Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.Completes standardized tasks under supervision.Performs initial problem solving within given rules/limits & escalates when required.Broader work or accountabilities may be assigned as needed.Qualifications:No prior experience necessary; post-secondary degree or certification in related field of study is desirable.High-level knowledge of personal, commercial and partner offers, and how each can best serve customers' individual needs.Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.Highly skilled at helping people who don't find digital applications intuitive to gain confidence in how to use them and to understand their benefits.Projects a professional presence.Basic knowledge of specialized sales and business banking solutions to refer to specialists.Passionate commitment to helping customers.A focus on delivering a personal experience to customers.Resourceful self-starter with courage and confidence to approach customers.Readiness to collaborate and work in different capacities as part of a team.Strong interpersonal skills, including the ability to build rapport and connections with customers.An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.Basic knowledge learned on the job.Verbal & written communication skills - Basic (in business environment).Organization skills - Basic (in business environment).Collaboration & team skills - Basic (in business environment).Grade:2Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Are you passionate about working with people and technology? We are hiring immediately for a Store Technical Service Representative, which we call an In Store Service Agent 1. In this role, you will provide technical support to customers by understanding their needs and creating solutions.Join us and grow your career with our retail team as a Store Technical Service Representative. What you’ll do as a Store Technical Service Representative:Create an amazing customer experienceAssist customers with computer setup, diagnostics, and repairsShare your passion for tech and your product knowledgeWhat we’re looking for: Enthusiasm to support and assist our customers 6+ months’ experience in a similar roleFlexibility to adapt to dynamic situations in a fast-paced environment  A commitment to maintaining a safe and fun working environment  Excellent communication skillsWhy you’ll love it here: Flexible schedules as per business needs Employee discounts on awesome tech  Competitive compensation and benefits  An inclusive, fun, and supportive team who you will quickly call friends   Training programs to build new and transferable skills and achieve certifications Join our amazing team! We are looking for people just like you.  About Best Buy As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Annually recognized as one of Canada’s Top 100 Employers, our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech. Grow your career in development roles (In Store Service Agent 2/3, Team Lead). Whatever the role, we strive to give our people the necessary tools and training to make a difference.  52 First Commerce Drive, Unit 2, Aurora, ON L4G 0H5

Are you passionate about working with people and technology? We are hiring immediately for a Store Technical Service Representative, which we call an In Store Service Agent 1. In this role, you will provide technical support to customers by understanding their needs and creating solutions.Join us and grow your career with our retail team as a Store Technical Service Representative. What you’ll do as a Store Technical Service Representative:Create an amazing customer experienceAssist customers with computer setup, diagnostics, and repairsShare your passion for tech and your product knowledgeWhat we’re looking for: Enthusiasm to support and assist our customers 6+ months’ experience in a similar roleFlexibility to adapt to dynamic situations in a fast-paced environment  A commitment to maintaining a safe and fun working environment  Excellent communication skillsWhy you’ll love it here: Flexible schedules as per business needs Employee discounts on awesome tech  Competitive compensation and benefits  An inclusive, fun, and supportive team who you will quickly call friends   Training programs to build new and transferable skills and achieve certifications Join our amazing team! We are looking for people just like you.  About Best Buy As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Annually recognized as one of Canada’s Top 100 Employers, our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech. Grow your career in development roles (In Store Service Agent 2/3, Team Lead). Whatever the role, we strive to give our people the necessary tools and training to make a difference.  65 Dundas Street West, Toronto, ON M5G 2C3

Are you passionate about working with people and technology? We are hiring immediately for a Customer Service Representative (Cashier), which we call an Omni-Channel Specialist at Best Buy. As a Customer Service Representative (Cashier), you will process our customers’ purchases, returns, trade-ins and more.No experience required, we will equip you with the skills and knowledge to confidently assist our customers.Join us and grow your career with our retail team as a Customer Service Representative.What you’ll do:Create an amazing customer experience at the checkout or the customer service counterRespond to questions and share your product knowledgeEnsure store signage is accurate and open box items are appropriately markedEnsure shelves and displays are well-stocked and organizedComplete pre-opening and post-closing tasksWhat we’re looking for:Enthusiasm to assist customersFlexibility to adapt to dynamic situations in a fast-paced environmentA commitment to maintaining a safe and fun working environmentWhy you’ll love it here:Flexible schedules as per business needsEmployee discounts on awesome techCompetitive compensation and benefitsAn inclusive, fun, and supportive team who you will quickly call friendsTraining programs to build new and transferable skills and achieve certificationsJoin our amazing team!We are looking for people just like you.About Best BuyAs Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Annually recognized as one of Canada’s Top 100 Employers, our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.Grow your career in similar roles (Sales Associate, Online Order Pick-up Specialist) or development roles (Team Lead, Assistant Store Leader, Store Leader).Whatever the role, we strive to give our people the necessary tools and training to make a difference. Unit 1 - 14 Martindale Crescent, Ancaster, ON L9K 1J9

Application Deadline: 04/23/2024 Address: 28 Main Street Job Family Group: Retail Banking Sales & Service PLEASE NOTE - this is a Casual Customer Service Representative with no guaranteed hours weekly, the successful individual will be scheduled to work as required by the branch. Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives. Identifies customer needs and initiates referrals to BMO colleagues. Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch. Welcomes customers warmly and meets their banking service and transactional needs with seamless execution. Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO. Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs. Contributes to meeting branch business results and the customer experience. Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities). Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU). Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements. Acts as a key member of a collaborative and versatile branch and market team. Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice. Organizes work information to ensure accuracy and completeness. Takes the initiative to find creative approaches that make each customers experience feel personal. Looks for ways to contribute to the ongoing improvement of the overall branch customer experience. Contributes to business results and the overall experience delivered in the branch. May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts. Follows through on risk and compliance processes and policies to ensure we safeguard our customers assets, maintain their privacy, and act in their best interest. Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry. Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations. Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering. Complies with legal and regulatory requirements for the jurisdiction. Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements. Completes standardized tasks under supervision. Performs initial problem solving within given rules/limits & escalates when required. Broader work or accountabilities may be assigned as needed. Qualifications: No prior experience necessary; post-secondary degree or certification in related field of study is desirable. High-level knowledge of personal, commercial and partner offers, and how each can best serve customers individual needs. Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications. Highly skilled at helping people who dont find digital applications intuitive to gain confidence in how to use them and to understand their benefits. Projects a professional presence. Basic knowledge of specialized sales and business banking solutions to refer to specialists. Passionate commitment to helping customers. A focus on delivering a personal experience to customers. Resourceful self-starter with courage and confidence to approach customers. Readiness to collaborate and work in different capacities as part of a team. Strong interpersonal skills, including the ability to build rapport and connections with customers. An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges. Basic knowledge learned on the job. Verbal & written communication skills - Basic (in business environment). Organization skills - Basic (in business environment). Collaboration & team skills - Basic (in business environment). Compensation and Benefits: $33,850.00 - $43,500.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.

Are you a Customer Service Professional looking to move your career forward?Bristol offers a competitive hourly wages, plus monthly sales commission and an employee benefits program that includes health, dental, and life insurance coverage.Consider being apart of our team!We are currently seeking a Customer Service Representative at our Markham office. Must be available to be schedule weekdays and weekends.Bristol Rentals Ltd. has been renting vehicles in the Greater Toronto Area since 1992. Bristol is a 100% Canadian owned and Canadian operated car and truck rental company that provides rental services within Ontario, including the Greater Toronto Area. With locations in Brampton, Scarborough, Mississauga, and Toronto. To Richmond Hill and Markham, or towns like Milton, Bolton and Orangeville, we have fostered a reputation for honesty, integrity, customer service, and vehicle reliability. Originally a truck rental business, it expanded to add car rentals at many of its 10 operating locations, along with a full line of commercial trucks, refrigerated trucks, trailers and passenger vans. Bristol is a neighbourhood vehicle rental supplier, serving local communities throughout the GTA. Our staff members are long-term employees that are experienced, capable and friendly.*Must be available weekdays and weekends*Requirements:Full "G" Class Driver's license with a good driving record.Must be able to drive trucks up to 24 feet long.Minimum secondary school diploma.Car and truck knowledge is an asset.Minimum 1 to 2 years of customer service experience.Computer literacy and above average keyboarding skills.Skills:Excellent customer service and communication skills.Above average telephone manner.Ability to sell services and upgrades to services.Ability to work in a fast paced environment.Must be able to organize and set priorities.Ability to perform a variety of tasks simultaneously.Work as part of a team.Responsibilities:Provide top-notch customer service to our clients.Strong emphasis on selling a variety of rental services and coverages.Provide and negotiate rental quotations and packages.Open and close rental agreements by qualifying customers with attention to detail.Accurately complete billing to customers.Ensure proper inspection process of rental vehicle returns and pick ups. Professionally resolve customer questions and concerns.Assist in achieving monthly sales targets and individual targets.Participate in overall growth of the location.Identify new business opportunities.Provide administrative support including the completion of daily reporting, invoicing and billing. Play a key role in day to day operations by being the initial contact in providing customer service.Assist with fleet management and coordination of maintenance schedules. Responsible for proper cleaning and maintenance of returning vehicles. 

Referred applicants should not apply directly to this role.All referred applicants must first be submitted through Workday by a current Loblaw Colleague.Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well.At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. Position Overview: We are currently seeking a highly motivated and bilingual (English/French) Customer Service Representative to join our team. The ideal candidate will be responsible for providing outstanding customer service, handling incoming phone calls, dispatching vendors, and managing invoice review and approval processes. This position requires excellent communication skills, attention to detail, and the ability to thrive in a fast-paced environment.Key Responsibilities:Answer incoming phone calls and respond to customer inquiries promptly and professionally. Schedule service appointments and dispatch technicians/vendors to customer locations as needed.Coordinate with technicians/vendors to ensure timely arrival and completion of service calls. Communicate effectively with customers to provide updates on service status and resolve any issues or concerns.Review and approve invoices for accuracy and completeness before processing for payment. Maintain accurate records of customer interactions, service requests, and invoicing activities. Collaborate with other departments, such as billing and accounting, to address customer billing inquiries and resolve discrepancies.Assist in maintaining customer satisfaction by consistently meeting or exceeding service expectations.Act as a liaison between customers and service technicians/vendors to facilitate effective communication and problem resolution.Continuously seek opportunities to improve processes and enhance the overall customer experienceQualifications:Fluency in both English and French (written and verbal) is required.Previous experience in customer service or a related field is preferred.Strong communication skills, both verbal and written, with the ability to convey technical information clearly and concisely.Excellent organizational skills and attention to detail. Ability to multitask and prioritize tasks effectively in a fast-paced environment.Proficiency in using computer software and systems, including Microsoft Office Suite and CRM software.Demonstrated problem-solving abilities and a customer-focused mindset.Ability to work independently as well as part of a team.Knowledge of HVAC, refrigeration, or maintenance services is a plus but not required.Flexibility to work evenings, nights or weekends as needed.Benefits:Competitive salaryComprehensive benefits packageOpportunities for advancement and professional developmentDynamic and collaborative work environmentOur commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars - Environment, Sourcing and Community - and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities. Please Note:Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

Our valued telecommunications client is actively seeking Int. Bilingual Customer Service Representative to respond to customer requests and complete service orders Initial 10-month contract. 3 days week onsite in Ottawa, ON. ResponsibilitiesResponsible for responding to customer requests in a prompt, accurate, and professional mannerDevelop and maintain good client relationships while ensuring confidentialityWork with both internal and external teams to ensure the customer’s needs are metProcess customer requests through utilization of the CRM toolManage and update the inventory system, complete service orders, process invoices and complete billing Must Have skills3+ years of Customer Service experience Excellent communication in English & French Apply

Groupon is an experiences marketplace that brings people more ways to get the most out of their city or wherever they may be. By enabling real-time mobile commerce across local businesses, live events, and travel destinations, Groupon helps people find and discover experiences--big and small, new and familiar--that make for a full, fun, and rewarding life. Groupon helps local businesses grow and strengthen customer relationships--resulting in strong, vibrant communities. With employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking, and celebrates success. Our culture encourages employees to embrace change, adapt to new circumstances, and find creative solutions to the challenges we face. Does that sound like a great way to grow your career? Let's get into the details.The Customer Service Team plays a vital role in directly impacting the reputation of Groupon by providing one-to-one support to our subscribers via email and chat to address any questions or concerns with their Groupon experience. Individuals who thrive in our CS team are web-savvy and have high degrees of empathy and resourcefulness. You'll spend time on the following: Respond to emails and chats from our current and future subscribers, ranging from simple usage questions to unique circumstances that come up with a specific offerManages email, chats, and calls from customersResolve customer issues in a timely and consistent mannerManage time and productivity to meet daily individual and team ticket targetsStay current with knowledge of internal ticketing system, customer portals, back office databases, Groupon redemption procedures, and specifics around different types of merchant features Previous professional experience in a customer service capacity, preferably in a high-volume, transactional environmentStrong written and verbal communication skills We're excited about you if you have :Respond to emails and chats from our current and future subscribers, ranging from simple usage questions to unique circumstances that come up with a specific offerManages email, chats, and calls from customers Resolves customer issues in a timely and consistent mannerManages time and productivity to meet daily individual and team ticket targetsStay current with knowledge of the internal ticketing system, customer portals, back office databases, Groupon redemption procedures, and specifics around different types of merchant features Previous professional experience in a customer service capacity, preferably in a high-volume, transactional environmentStrong written and verbal communication skills Experience in e-commerce or back office environment will be an added advantageComfort in a computer-based role for up to 8 hours a day. Ability to work in any shift based on business needs.Minimum Experience: Fresher / 1- 3 Years of Experience.Graduation is Mandatory (must have all the relevant docs & Provisional certificate)Willing to work in Rotational shifts - Night Shifts / US Shifts.Beware of Fraudulent Offers We would like to bring to your notice that Groupon follows a merit-based employee recruitment practice with extensive screening steps. Groupon does not charge/accept any amount or security deposit from job seekers during the recruitment process. It was observed that there has been an increase in recruitment fraud involving scammers who post fraudulent job openings, or who contact job-seekers with fake job offers. These individuals sometimes even conduct fraudulent interviews with an attempt to obtain personal information or money from the applicants. We have also noticed that certain individuals claiming to be from the Groupon Talent Acquisition function are contacting prospective candidates pretending to represent Groupon with job offers. In case you or any candidate receives any unsolicited or fraudulent communication regarding a job offer or an interview call against payment of money, please stay alert and recognize it as a scam. We are not liable for any loss or damage incurred as a result of dealing with such entities. To prevent falling victim to the same, please visit grouponcareers.com to verify the job opening. All our genuine job openings are posted on the official Groupon careers website. Groupon's purpose is to build strong communities through thriving small businesses. To learn more about the world's largest local ecommerce marketplace, click here . You can also find out more about us in the latest Groupon news as well as learning about our DEI approach . If all of this sounds like something that's a great fit for you, then click apply and join us on a mission to become the ultimate destination for local experiences and services.Beware of Recruitment Fraud: Groupon follows a merit-based recruitment process without charging job seekers any fees. We've noticed an increase in recruitment fraud, including fake job postings and fraudulent interviews and job offers aimed at stealing personal information or money. Be cautious of individuals falsely representing Groupon's Talent Acquisition team with fake job offers. If you encounter any suspicious job offers or interview calls demanding money, recognize these as scams. Groupon is not responsible for losses from such dealings. For legitimate job openings, always check our official careers website at grouponcareers.com .Salary: . Date posted: 03/25/2024 10:07 PM

Groupon is an experiences marketplace that brings people more ways to get the most out of their city or wherever they may be. By enabling real-time mobile commerce across local businesses, live events, and travel destinations, Groupon helps people find and discover experiences--big and small, new and familiar--that make for a full, fun, and rewarding life. Groupon helps local businesses grow and strengthen customer relationships--resulting in strong, vibrant communities. With employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking, and celebrates success. Our culture encourages employees to embrace change, adapt to new circumstances, and find creative solutions to the challenges we face. Does that sound like a great way to grow your career? Let's get into the details. The Customer Service Team plays a vital role in directly impacting the reputation of Groupon by providing one-to-one support to our subscribers via email and chat to address any questions or concerns with their Groupon experience. Individuals who thrive in our CS team are web-savvy and have high degrees of empathy and resourcefulness. Responsibility:Respond to email and chat from our current and future subscribers, ranging from simple usage questions to unique circumstances that come up with a specific offerManages email, chats, calls from customersResolve customer issues in a timely and consistent mannerManage time and productivity to meet daily individual and team ticket targetsStay current with knowledge of internal ticketing system, customer portals, back office databases, Groupon redemption procedures, and specifics around different types of merchant features Previous professional experience in a customer service capacity, preferably in a high volume, transactional environmentStrong written and verbal communication skills Skills & Qualifications:Respond to email and chat from our current and future subscribers, ranging from simple usage questions to unique circumstances that come up with a specific offerManages email, chats, calls from customers Resolve customer issues in a timely and consistent manner Manage time and productivity to meet daily individual and team ticket targetsStay current with knowledge of internal ticketing system, customer portals, back office databases, Groupon redemption procedures, and specifics around different types of merchant features Previous professional experience in a customer service capacity, preferably in a high volume, transactional environmentStrong written and verbal communication skills Experience in e-commerce or back office environment will be an added advantageComfort in a computer based role for up to 8 hours a day. Ability to work in any shift based on business needs.Minimum Experience: Fresher / 1- 5 Years of Experience. Graduation is Mandatory (must have all the relevant docs & Provisional certificate)Willing to work in Rotational shiftsBeware of Fraudulent Offers We would like to bring to your notice that Groupon follows a merit-based employee recruitment practice with extensive screening steps. Groupon does not charge/accept any amount or security deposit from job seekers during the recruitment process. It was observed that there has been an increase in recruitment fraud involving scammers who post fraudulent job openings, or who contact job-seekers with fake job offers. These individuals sometimes even conduct fraudulent interviews with an attempt to obtain personal information or money from the applicants. We have also noticed that certain individuals claiming to be from the Groupon Talent Acquisition function are contacting prospective candidates pretending to represent Groupon with job offers. In case you or any candidate receives any unsolicited or fraudulent communication regarding a job offer or an interview call against payment of money, please stay alert and recognize it as a scam. We are not liable for any loss or damage incurred as a result of dealing with such entities. To prevent falling victim to the same, please visit grouponcareers.com to verify the job opening. All our genuine job openings are posted on the official Groupon careers website. Groupon's purpose is to build strong communities through thriving small businesses. To learn more about the world's largest local ecommerce marketplace, click here . You can also find out more about us in the latest Groupon news as well as learning about our DEI approach . If all of this sounds like something that's a great fit for you, then click apply and join us on a mission to become the ultimate destination for local experiences and services.Beware of Recruitment Fraud: Groupon follows a merit-based recruitment process without charging job seekers any fees. We've noticed an increase in recruitment fraud, including fake job postings and fraudulent interviews and job offers aimed at stealing personal information or money. Be cautious of individuals falsely representing Groupon's Talent Acquisition team with fake job offers. If you encounter any suspicious job offers or interview calls demanding money, recognize these as scams. Groupon is not responsible for losses from such dealings. For legitimate job openings, always check our official careers website at grouponcareers.com .Salary: . Date posted: 04/09/2024 10:06 PM

Posting Title RSW G3 - Customer Care Representative, Wholesale Customer Centre, Victoria Position Classification RSWG3 Union GEU Work Options Location Victoria, BC V9B 6X2 CA (Primary)Salary Range $47,616.10 - $53,567.07 annually Close Date 4/5/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Public Safety & Sol General Ministry Branch / Division BC Liquor Distribution Branch Job Summary Customer Care Representative, Wholesale Customer Centre, Victoria RSW G3About the BCLDB:The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis, and operates the retails brands BCLIQUOR and BC Cannabis Stores.The LDB is committed to government's goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page. The LDB Wholesale Operations team is responsible for the registration, procurement, customs clearance, selling and distribution of liquor products for the province of British Columbia. Our stakeholders comprise approximately 800 suppliers, over 1500 retail outlets and 8000 licensed establishments. Working in collaboration with our suppliers and agents, our vision is to provide a reliable and efficient service to support the success of our customers. There are five key divisions within the business: Supply Chain, Pricing, Imports, Customer Service, and Distribution. Each of our teams work closely in alignment with each other to provide a seamless customer experience and deliver our service goals.About this role:The Customer Care Representative plays a key role in the execution and development of wholesale liquor processes and the LDB relationships with wholesale liquor customers. This individual will collaborate with customers to collect and analyze feedback, to then identify and execute the appropriate actions to support their business needs.This role will support process improvement initiatives that improve the wholesale liquor customer experience. The Customer Care Representative will work to coordinate wholesale liquor customer concern resolution.The Customer Care Representative provides ongoing improvement recommendations to enhance the wholesale liquor customer's experience and develop plans for future customer needs. The Customer Care Representative is responsible for wholesale liquor customer's product knowledge, order, payment and returns management in a fast-paced office environment.The Customer Care Representative is responsible for order fulfilment and inventory management. This requires warehouse related duties such as: lifting liquor cases up to 50 lbs. to varying heights, standing for extended periods of time, frequent bending and standing and the operation of a variety of mechanical and hand-operated warehouse equipment.A criminal record check is required.The successful candidate may be required to work a variety of shift patterns. Work may take place in office and warehouse locations. It is a requirement to wear safety equipment, including steel-toes shoes/boots. This role requires lifting liquor cases up to 50 lbs. to varying heights, sitting at workstations for extended periods of time and performing warehouse duties, including frequent bending and standing. This role may operate equipment such as Raymon Ford - Reach Lift and Power Pallet Movers.For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting.An eligibility list for permanent or temporary future opportunities may be established.Position requirements:Education and Experience: A minimum of 2 years of recent (within the last 5 years) experience in customer service with external customers. Preference may be given to those candidates with any of the following: Degree or Diploma in Business Administration or related field. Experience in the liquor industry. Experience in a warehouse environment. Application instructions:To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered: A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process. Your cover letter must contain information detailing how your qualifications meet the position requirements as listed in the job posting. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. For specific position-related enquiries, please contact Rebecca Levick, HR Advisor at [email protected] .Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to [email protected] before the stated closing time, and they will respond as soon as possible to assist you.Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition.Working for the BC Public Service:The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers .Job Category Administrative Services

Customer Care Representative, Wholesale Customer Centre, Victoria RSW G3 About the BCLDB: The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis, and operates the retails brands BCLIQUOR and BC Cannabis Stores. The LDB is committed to government's goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page. The LDB Wholesale Operations team is responsible for the registration, procurement, customs clearance, selling and distribution of liquor products for the province of British Columbia. Our stakeholders comprise approximately 800 suppliers, over 1500 retail outlets and 8000 licensed establishments. Working in collaboration with our suppliers and agents, our vision is to provide a reliable and efficient service to support the success of our customers. There are five key divisions within the business: Supply Chain, Pricing, Imports, Customer Service, and Distribution. Each of our teams work closely in alignment with each other to provide a seamless customer experience and deliver our service goals. About this role: The Customer Care Representative plays a key role in the execution and development of wholesale liquor processes and the LDB relationships with wholesale liquor customers. This individual will collaborate with customers to collect and analyze feedback, to then identify and execute the appropriate actions to support their business needs. This role will support process improvement initiatives that improve the wholesale liquor customer experience. The Customer Care Representative will work to coordinate wholesale liquor customer concern resolution. The Customer Care Representative provides ongoing improvement recommendations to enhance the wholesale liquor customer's experience and develop plans for future customer needs. The Customer Care Representative is responsible for wholesale liquor customer's product knowledge, order, payment and returns management in a fast-paced office environment. The Customer Care Representative is responsible for order fulfilment and inventory management. This requires warehouse related duties such as: lifting liquor cases up to 50 lbs. to varying heights, standing for extended periods of time, frequent bending and standing and the operation of a variety of mechanical and hand-operated warehouse equipment. A criminal record check is required. The successful candidate may be required to work a variety of shift patterns. Work may take place in office and warehouse locations. It is a requirement to wear safety equipment, including steel-toes shoes/boots. This role requires lifting liquor cases up to 50 lbs. to varying heights, sitting at workstations for extended periods of time and performing warehouse duties, including frequent bending and standing. This role may operate equipment such as Raymon Ford - Reach Lift and Power Pallet Movers. For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting. An eligibility list for permanent or temporary future opportunities may be established. Position requirements: Education and Experience: A minimum of 2 years of recent (within the last 5 years) experience in customer service with external customers. Preference may be given to those candidates with any of the following: Degree or Diploma in Business Administration or related field. Experience in the liquor industry. Experience in a warehouse environment. Application instructions: To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered: A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process. Your cover letter must contain information detailing how your qualifications meet the position requirements as listed in the job posting. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. For specific position-related enquiries, please contact Rebecca Levick, HR Advisor at [email protected] . Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to [email protected] before the stated closing time, and they will respond as soon as possible to assist you. Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition. Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace. The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452. The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers .Job Category Administrative Services Additional Information Customer Care Rep WCC

Overview:We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative / Operations.About the companyPrecision Dental Handpiece & Supplies Inc is a distributor of dental equipment and an authorized repair facility, located in Vernon BC.About the opportunityAs a Customer Service Representative / Operations, you will take care of the entire internal process of executing orders, client management, packaging and receiving. Besides, you will help ensure customer satisfaction and promote continued customer interest in the company’s dental equipment and services. If you like variety and moving around, then this position is for you.It offers a wide range of tasks, the opportunity to move between desk work and (light) physical tasks.The position is in office (not remote or hybrid) as it requires a thorough focus and a daily attention to customer queries, time line resolution and also sales driven capacity.Accountabilities• Order processing, Packaging & shipping of new and repaired goods, managing inventory and work independently• Answer to clients’ phone orders, calling clients for follow up, promote sales and secure orders• Preparing quotes for new equipment or procedures based on costs provided by Management• Presenting information about new products or services to dentists, Make Sales calls to current end users and corporate customers, working collectively with other team members.• Establish, develop and maintain positive business and customer relationship• Building sustainable relationships with customer accounts through open and interactive communication• Increase the spectrum of empathy with customers• Attending dental conventions within Canada• Perform other duties as requiredThe candidate should posses’ excellent communications, professional and verbal etiquette.Requirements• Team work spirit and exceptional work ethics• Be client focused, be detail oriented, able to meet challenges• Strong phone contact handling skills and active listening• Customer orientation and ability to adapt/respond to different types of characters• Ability to multitask, prioritize and manage time effectivelyFurthermore, the following will be considered valuable assets but optional:• Previous CRM software knowledge• Knowledge of dental products, terminology is an advantage but not required• Openness to actively collaborateEducationMinimum High School graduation certificateExperience• 5 Years of Previous customer service background• Right training will be provided for suitable candidatesAbout the benefits for Full-Time Employees• Wage - $21/hr• Vacation Pay, Holiday Pay• Sick Pay, Life insurance• Bereavement Pay• Jury Duty Pay• Free parkingWorking hours: Monday to Friday between 08:00 am to 3:00 pmInterested candidates are requested to send in a resume, together with a cover letter explaining your motivations to work at the company, your projected career plan and your arguments that you’re the best candidate.

Location: Cloverdale Branch Job Type: Part Time myWork Options: In-person, Hybrid Starting Salary Range: $22.35-$26.56 Background Screening Requirement: Enhanced Criminal Record Check (every 5 years) Credit Check (every 5 years) Social Media Check (every 5 years) Identity Verification Education Verification Employment Verification References What's the job? On any given shift you will be the face of Coast Capital in the branch and balance a friendly advice and service approach with demonstrated ability to proactively listen and identify opportunities to deepen member relationships. By providing our members with support and financial advice, we help them Build a Better Future, Together. While this job is posted as a Customer Service Representative, internally, we title it a Member Service Representative, always putting members at the centre of everything we do. This is a part-time position with a minimum guarantee of 15 hr/week. Our Cloverdale branch is open Tuesday to Saturday and we are looking for candidates have flexibility to work on those days, with Friday availability being a requirement. What you'll get to do: Be the first friendly face our members see at Coast Capital by exhibiting our Coast Capital values; We build connection. We act with courage. We re-imagine. Build relationships with member and deliver an outstanding member experience by meeting their initial needs and proactively identifying future opportunities through money chats and so much more! Educating members on our alternate channels (online banking and mobile platforms) to deliver a memorable member experience Contribute to team results through listening, spotting opportunities and partnering with other Coast Capital team members to best meet our members financial needs Build a strong understanding of how Coast Capital Savings assists in providing financial well-being to our members Create a positive member experience by proactively taking ownership of resolving and preventing member banking issues. Be the first line of defense by being on the lookout for any counterfeit money or illegal transactions that may occur. Who are we looking for? To be successful as a Member Service Representative in a Coast Capital branch, you must be positive, team-oriented individual with the following knowledge, skills and abilities. Communication - You have strong verbal English communication skills and are comfortable having sensitive conversations with members. A second language you're comfortable using is a bonus. Active Listening - You listen to your customer and ensure you identify the challenge they may have so you can work towards a positive outcome. Empathy - You understand a bank account is more than numbers on a screen and you can show understanding and respect for whatever situation a member might be in. Initiative - You don't sit and wait for something to do. You see something that needs to be done, and do it. Problem Solving - You find job satisfaction by identifying a member problem and work towards solving it with them. Curiosity - You are a life-long learner who loves to grow their understanding of the financial world. Advisory - You are comfortable identifying opportunities and suggesting Coast Capital products to our members by referring them to other specialists within our organization. Adaptability - You happily handle whatever situation comes your way. Motivation - You are a self-motivated, positive and are looking to grow your career in customer service and/or banking. Integrity - You follow the documented process and do the right thing, every time. Even when no one is watching. Legal Eligibility - You are legally entitled to work for any employer. Please note for those candidates interested in applying for a Canadian Permanent residency, this position falls under a C National Occupation Code (NOC). Equity, Diversity & Inclusion at Coast Capital Don't meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone - including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you're excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital. At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community. We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact [email protected] or call 778-391-5836. We will work with you to meet your needs. Why join Coast Capital Savings? Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities. Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we're doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive. A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership. Work where you're most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role. Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle. Retirement options. We also take care of our employees once they retire. That's why we offer the choice of a defined contribution or defined benefit pension plan or RSP's. Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits. Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We're human, which means we like to have fun with events, celebrations, and recognition throughout the year. An award winning culture. We're a Platinum member of Canada's Best Managed Companies and are regularly recognized by Canada's Most Admired Corporate Cultures and the BC Top Employers Awards. We reinvest 10% back into the community. When we do well, our communities do well. That's why since 2000 we've invested over $90 million into our member's communities. Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice. D&I at Coast At Coast Capital, we value diversity, equity and inclusion. We're not all the same and we like it that way. We don't just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

Groupon is an experiences marketplace that brings people more ways to get the most out of their city or wherever they may be. By enabling real-time mobile commerce across local businesses, live events, and travel destinations, Groupon helps people find and discover experiences--big and small, new and familiar--that make for a full, fun, and rewarding life. Groupon helps local businesses grow and strengthen customer relationships--resulting in strong, vibrant communities. With employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking, and celebrates success. Our culture encourages employees to embrace change, adapt to new circumstances, and find creative solutions to the challenges we face. Does that sound like a great way to grow your career? Let's get into the details.The Customer Service Team plays a vital role in directly impacting the reputation of Groupon by providing one-to-one support to our subscribers via email and chat to address any questions or concerns with their Groupon experience. Individuals who thrive in our CS team are web-savvy and have high degrees of empathy and resourcefulness. You'll spend time on the following: Respond to emails and chats from our current and future subscribers, ranging from simple usage questions to unique circumstances that come up with a specific offerManages email, chats, and calls from customersResolve customer issues in a timely and consistent mannerManage time and productivity to meet daily individual and team ticket targetsStay current with knowledge of internal ticketing system, customer portals, back office databases, Groupon redemption procedures, and specifics around different types of merchant features Previous professional experience in a customer service capacity, preferably in a high-volume, transactional environmentStrong written and verbal communication skills We're excited about you if you have :Respond to emails and chats from our current and future subscribers, ranging from simple usage questions to unique circumstances that come up with a specific offerManages email, chats, and calls from customers Resolves customer issues in a timely and consistent mannerManages time and productivity to meet daily individual and team ticket targetsStay current with knowledge of the internal ticketing system, customer portals, back office databases, Groupon redemption procedures, and specifics around different types of merchant features Previous professional experience in a customer service capacity, preferably in a high-volume, transactional environmentStrong written and verbal communication skills Experience in e-commerce or back office environment will be an added advantageComfort in a computer-based role for up to 8 hours a day. Ability to work in any shift based on business needs.Minimum Experience: Fresher / 1- 3 Years of Experience.Graduation is Mandatory (must have all the relevant docs & Provisional certificate)Willing to work in Rotational shifts - Night Shifts / US Shifts.Beware of Fraudulent Offers We would like to bring to your notice that Groupon follows a merit-based employee recruitment practice with extensive screening steps. Groupon does not charge/accept any amount or security deposit from job seekers during the recruitment process. It was observed that there has been an increase in recruitment fraud involving scammers who post fraudulent job openings, or who contact job-seekers with fake job offers. These individuals sometimes even conduct fraudulent interviews with an attempt to obtain personal information or money from the applicants. We have also noticed that certain individuals claiming to be from the Groupon Talent Acquisition function are contacting prospective candidates pretending to represent Groupon with job offers. In case you or any candidate receives any unsolicited or fraudulent communication regarding a job offer or an interview call against payment of money, please stay alert and recognize it as a scam. We are not liable for any loss or damage incurred as a result of dealing with such entities. To prevent falling victim to the same, please visit grouponcareers.com to verify the job opening. All our genuine job openings are posted on the official Groupon careers website. Groupon's purpose is to build strong communities through thriving small businesses. To learn more about the world's largest local ecommerce marketplace, click here . You can also find out more about us in the latest Groupon news as well as learning about our DEI approach . If all of this sounds like something that's a great fit for you, then click apply and join us on a mission to become the ultimate destination for local experiences and services.Beware of Recruitment Fraud: Groupon follows a merit-based recruitment process without charging job seekers any fees. We've noticed an increase in recruitment fraud, including fake job postings and fraudulent interviews and job offers aimed at stealing personal information or money. Be cautious of individuals falsely representing Groupon's Talent Acquisition team with fake job offers. If you encounter any suspicious job offers or interview calls demanding money, recognize these as scams. Groupon is not responsible for losses from such dealings. For legitimate job openings, always check our official careers website at grouponcareers.com .Salary: . Date posted: 03/25/2024 10:07 PM

JJS Abrasifs, notre client, est à la recherche d'un candidat très motivé et compétitif pour combler le poste de Représentant(e) au service à la clientèle Bilingue qui s'occupera de répondre aux besoins de nos clients principalement au Québec mais également à travers le Canada. RESPONSABILITÉS DU(DE LA) REPRÉSENTANT(E) AU SERVICE À LA CLIENTÈLE:Service à la clientèle (50%) • Répondre aux demandes générales de nos clients par téléphone (donner les prix, guider les clients dans le choix du produit à utiliser) ; • Répondre aux demandes des représentants et assurer la liaison auprès des autres unités ; • Assurer la liaison avec le responsable de l’entrepôt afin de répondre aux questions concernant leurs livraisons ;Soumissions et traitement des commandes (20%) • Recevoir et traiter les demandes des clients ; • Préparer et vérifier les commandes et les soumissions et de les traiter dans le système SAP ; • Répondre aux demandes liées à la facturationAchats (30%) • Assister l’acheteur sur l’analyse des rapports MRP; • Aider l’acheteuse dans le suivi des commandes chez les fournisseurs; • Participer avec l’acheteuse à la mise à jour des cost (MRC), des prix d’achat et ventes dans les fiches des articles ;AVANTAGES DU(DE LA) REPRÉSENTANT(E) AU SERVICE À LA CLIENTÈLE :Oeuvrer dans une entreprise familiale à échelle humaine ;Évoluer dans un environnementpropre, tempéré et à lafine pointe de la technologie ;Semaine de travail standard de 37 heures.Assurance collective après 3 mois (santé, invalidité, médicaments prescrits, programme d'aide auxemployés).Programme de participation différée aux bénéfices après 6mois (RPSP, 2 % du salaire).Ordinateur portable et équipement.Congés: 2semaines plus la fermeture de l'entreprise pendant les vacances de décembre. QUALIFICATIONS / EXIGENCES DU REPRÉSENTANT(E) AU SERVICE À LA CLIENTÈLE Parfaitement bilingue, fortes aptitudes à la communication en anglais et en français (à l'écrit et à l'oral);Diplôme d'études collégial en administration général (ou toute autres expériences ou qualification connexejugées pertinentes) ;1 à 2 années d’expérience au service à la clientèle auprès d’un distributeur deproduits industriel;Orienté client ;Soucis de la qualité et du détail ;Capacité à bâtir des relations de confiance ;Vous avez de bonnes connaissances des logiciels Microsoft Excel et Outlook ;Une expérience avec SAPsera considérée comme un atout ;Contacter Mohamed Kebe pour tous renseignements au 418-580-9384 ou par courriel au [email protected] verison-----------------Our client JJS Abrasifs is looking for a motivated and competitve Bilingual Customer service Advisor for their clients in the Quebec region and throughout Canada.MAIN RESPONSIBILITIES OF THE BILINGUAL CUSTOMER SERVICE REPRESENTATIVE Customer service (50%)• Answer general inquiries from our customers by phone (give prices, guide customers in choosing which product to use) ;• Respond to requests from representatives and liaise with other units;• Liaise with the warehouse manager to answer questions about their deliveries;Quotations and order processing (20%)• Receive and process customer requests;• Prepare and check orders and quotations and process them in the SAP system;• Respond to billing inquiries;Purchasing (30%)• Assist the buyer in the analysis of MRP reports;• Assist the buyer in tracking orders with suppliers;• Participate with the buyer in updating costs (MRC), purchase and sales prices in item files;WORKING AT JJS MEANS : • Working in a family business on a human scale;• Working in a clean, temperate, state-of-the-art environment;• A standard 37-hour work week.• Group insurance after 3 months (health, disability, prescription drugs, employee assistance program).• Deferred Profit Sharing Plan after 6 months (DPSP, 2% of salary).• Laptop computer and equipment.• Vacation: 2 weeks plus company closure during December vacations.QUALIFICATIONS / REQUIREMENTS OF THE CUSTOMER SERVICE REPRESENTATIVE : • Fluently bilingual, strong communication skills in English and French (written and oral);• College diploma in general administration (or any other related experience or qualification deemed relevant);• 1 to 2 years' experience in customer service with a distributor of industrial products;• Customer-oriented;• Concern for quality and detail;• Ability to build trusting relationships;• Good knowledge of Microsoft Excel and Outlook;• Experience with SAP would be considered an asset;For all information contact Mohamed Kebe at 1-418-580-9384 or [email protected].