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Manager of Quality Development
Silvera for Seniors, Calgary, Alberta
Find meaningful work with seniors.Enjoy working on a high-performance team while making a difference in the lives of independent seniors.Choose an opportunity to support our vibrant communities across CalgaryBenefit from flexible hours, healthcare coverage and a pension plan.Under the direction of the Senior Manager of Innovation and Impact, the Manager of Quality Development will be responsible to define, implement and manage the pro-active processes to ensure the organization’s established processes are in compliance to the legislation, regulations and organizational policies.  The manager will audit, analyze and evaluate current standards and practices, identifying innovative and promising practices that will improve and enhance the organization’s performance. The manager also mobilizes and supports the employee teams to continuously excel within a culture of service, in alignment with identified business goals and strategies.Key responsibilities include:Establishes and manages the quality assurance methodologies and standards lifecycle through design, implementation, evaluation, improvement identifications, redesign and renewalMonitors, evaluates, measures and reports on effectiveness of implemented process improvement initiatives.Assesses current systems and develops new solutions to enhance quality control, working with other leaders to enact and improve procedures while identifying opportunities to enhance productivity, develop fluency and competency.Determines training gaps (in employees; and develops communication materials for staff teams on a range of topics related to quality to achieve employee buy-in, understanding, process adoption and performance improvementPerforms gap analysis, initiates action plans to close gaps with the aim to continually improve performance, supports employee compliance  with Silvera’s policy and proceduresActively participates, supports and leads external audits from existing regulatory bodiesPerforms internal self-inspections and performance audits; collaborates with staff regarding any identified issues with established standards to confirm and resolve issues through education and clarificationDevelops pro-active strategies as preventative measures against potential future issues with organizational systems or processes.Maintains comprehensive records of quality assurance activities, issues and improvements.Monitors, identifies and investigates incidents from a quality perspective; and facilitates reviews as a means of reporting and follow-up to critical incidentsSupports a culture of continuous quality improvement, including mentoring managers in using data from reports to identify areas of opportunity for improved operations.Desired qualifications:Diploma or degree in business, human services or related disciplineMinimum two years of process improvement/quality development experience with complex or decentralized organizationsFamiliarity with the Alberta Housing Act and the Social Housing Accomodation regulation are a definite asset, as is experience with Seniors or social housing.Strong analytical skills with the ability to synthesize information for a wide variety of applicationsExperience using change management principles and practices with operations teams to achieve organizational objectives.Excellent verbal and written skills; experience with training and facilitation an assetExcellent interpersonal leadership, problem solving skillsAble to build and maintain strong working relationships with diverse stakeholders, while keeping them accountable to an agreed upon course of action.Strong computer skills (MS Office), and time management skillsAttention to details and able to focus on data from multiple sources to identify issuesWorking conditions: Valid Alberta drivers’ license and access to reliable vehicle, as travel within Calgary is requiredAbility to respond to a variety of changing duties and work routinesAble to manage multiple timelines, deadlines and deliverablesWork within a population vulnerable to illness; e.g.  flu or pandemic outbreak Hours of work:Mon-Fri from 8:00 a.m. to 4:00 p.m.After hours and weekend work is occasionally required.What we offer:Competitive wage and benefitsTraining is providedPersonally rewarding work as part of a great teamCareer advancement opportunitiesSilvera employees create positive impact every day. Together, we serve people who make their home with us, including in our supportive living communities, which provide meals, housekeeping and Active Aging programs.Our workforce is diverse, and there are opportunities in dining, housekeeping, maintenance and administration. We celebrate each other through training, recognition and opportunities for growth. We offer flexible full-time, part-time and casual hours.Silvera. More than 55 years of non-profit service to Calgarians. Home to more than 1,450 residents. Live your best life with us by building a meaningful career.We thank all applicants; however, only those selected for an interview will be contacted.Due to the current high volume of applications, we will not be accepting Phone calls about individual applications or Walk-in Applications. No Phone Calls Please.*All prescreen questions must be answered completed for an application to be processed, incomplete applications may not be considered 
Manager, Family Outreach and Mental Health (HR344)
Carya (formerly Calgary Family Services), Calgary, Alberta
At carya (formerly Calgary Family Services), we know that the strength of our community is rooted in its people.  That’s why we’ve dedicated more than 110 years of service to creating healthier, more connected communities in Calgary.With numerous programs for youth, families, and older adults, we provide a spectrum of mental health and social inclusion services for people of all ages - from babies to youth to older adults - and their support networks. Our highly skilled team encourages thousands of Calgarians each year to discover their full potential and build flourishing relationships with their families and community.This position reports to the Director of Strong Families in Community. Position Summary Our strength is our people, who together with their diverse backgrounds create a workplace where both people and excellence is valued and innovation and collaboration lived out. The Manager of Family Outreach and Mental Health is responsible for the oversight of clinical family programs that predominantly occur in the community or family home. This management portfolio is heavily partnered and requires significant reporting and relationship management with Children’s Services including the Family Resource Network. This portfolio also partners closely with Catholic Family Service, and FFT LLC as key stakeholders. This manager is responsible for staffing and staff management, quality assurance, funding reporting, and proposals. The manager also provides agency wide leadership and supports agency initiatives where appropriate.Relationships are the how and the why of the work we do. This manager role requires the skill and knowledge in leading teams through change and transition. This includes sharing and holding program, department and organizational vision as well as agility, innovative and creative thinking while nurturing a healthy staff and agency culture. Responsibilities 1. Administration and Program LeadershipParticipate in developing and implementing the strategic direction of the Strong Families in Community (SFC) Department with a clear commitment to the principles of Truth and Reconciliation, trauma informed practice, and a natural supports frameworkLead and motivate the various teams to achieve the outcomes outlined in program logic models, agreements and contracts; align with the framework offered by the agency policies, strategic direction, vision, mission and valuesOversee quality assurance processes and accountabilities for family and community counseling supervisors and teams to push the boundaries on excellence and innovationMonitor outcome data and utilizes it to inform program development and decision makingCoordinate with the Director and SFC managers regarding service delivery, administrative and community issuesOversee staff recruitment, orientation, development and evaluationLeads nominal and funding reports for all Family Outreach and Mental Health programs, and leads or supports with all proposals related to these programs 2. Supervision and Staff DevelopmentIs familiar with current clinical methodologies and committed to continual learning of leading and best practices demonstrated in researchProvide strong leadership and cultivate a culture of excellence, respect, accountability, self care, innovation and collaborationMentor and support supervisors in clinical and administrative support to their teams.Be a resource to staff and management on current research, trends, methodologies and approaches relevant to the presentation and treatment of mental health and social isolation concerns in children, youth and adultsAssist supervisors and the team with clinical ethics, having familiarity with ethical decision making and statutory policies affecting clientsImplement fair and consistent personnel practices, including identifying areas of growth and development for directly reporting staff, facilitating regular supervisions and annual reviews, and ensuring they reflect the policies and procedures of the agencyActively seek training opportunities for staff and develop cost effective methods for training in coordination with the Director and other managers3. Program StandardsAssist the Director to lead change to continue to push the boundaries of service delivery excellence towards client centred, culturally safe, effective and responsive programsDemonstrate a commitment to principles of Truth and ReconciliationCreate and communicate desired outcomes and that service targets are achievedParticipate in the development, measurement and collection of program and funder outcomes  Collaborate within an integrative continuum of both Carya and partner programsEnsure that SFC staff maintain proper records as required by the program, agency and funder4. FinancesAssist the Director in preparing departmental budgetsMonitor program budgets and program spending, and anticipate program needs to inform future budgets and fund development opportunities5. OrganizationalParticipate in agency leadership meetings and other agency initiativesEstablish and maintain strong working relationships with staff, colleagues, service providers, community and fundersActively encourage community and first voice support to Carya purpose and ambition.Be available to provide coverage for other leadership members within the organization and support to other staffRepresent Carya and its brand in the larger sector and champion agency mission and values Qualifications & ExperienceGraduate degree in Social Work or Psychology with related experience in a clinical settingDemonstrable skills and experience in family and brief counseling and group methodology, various counseling theoretical frameworks and theories including attachment, developmental, family systems and group theoryCompletion of Natural Supports Framework training Certification with the Alberta Family wellness Initiative’s Core Brain Story Supervision of clinical teams for at least 5 yearsFamiliarity with client management programs, data collection and outcomes reporting is required.Previous experience with research, and/or grant writing experience is a definite assetMaintain professional registration with their professional body and perform duties in accordance with the code of ethics and values, as delineated by their governing body and provincial standardsAdvanced skills in Microsoft applications (Outlook, Word, PowerPoint)Familiarity with Microsoft Teams is a definite assetPlease note the successful candidate must successfully complete a Criminal Record Check, Vulnerable sector clearance and Child Intervention Check if not completed within the past two years.Full Time Regular (1.0 FTE, 37.5 hours per week) Salary to commensurate with education and experiencecarya offers a competitive benefits package with excellent work/life balance and paid time offClosing DateMay 12 at 11:59pmIf you are seeking a genuine challenge in a workplace where excellence is valued and the atmosphere is supportive, please send your résumé to:  [email protected]Carya is an equal opportunity employer. Persons from diverse groups are encouraged to apply. We wish to thank all applicants for their interest, however, only those selected for interviews will be contacted.
Manager, Asset Protection
Tolko Industries Ltd., Vernon, BC
Manager, Asset ProtectionVernon, BC or Remote#IND123Are you passionate about risk management? Does promoting a culture of safety and risk awareness excite you? If the answer is yes we would love to connect.Reporting to the Vice President, Strand Based Business and working closely with the Chief Executive Officer, the Manager, Asset Protection is responsible for leading risk mitigation strategies. Responsibilities include management of a comprehensive insurance risk management program with a focus on risk identification in Tolko’s manufacturing and woodlands operations. The position ensures that operational risk policies, procedures, and standards are implemented and maintained across the business.The Manager, Asset Protection will interact with third-party risk services consultants as required. As a senior leader, the role will be responsible for developing the annual risk management plans with an emphasis on safety and promoting a culture of risk awareness.The Manager, Asset Protection will work closely with operational groups to ensure coordination between project activities and appropriate insurance coverage. This position will coordinate extensively with the Executive Team and operational management while implementing risk management policies and procedures to protect the Company’s Physical Asset Protection strategies and minimize liability exposures.Ideally based in Vernon. A remote work arrangement will be considered for the right candidate. This position will require travel to operations in British Columbia, Alberta and Saskatchewan.What We’re Looking For:Mechanical Engineering degree or related specific education preferredCanadian Risk Management designation is considered an asset10+ years of experience in risk management/Wood Products OperationsExperience working for or with insurances companies with a direct focus on manufacturing risk is preferredStrong leadership and interpersonal skillsAbility to succeed in a role that has influence without authorityExperience with leading change and managing conflictContract experience and legal contract knowledgeWhat We Offer:An unyielding commitment to your personal safetyCompetitive pay and exceptional benefitsThe opportunity to work with the best and brightest in the industryA positive, dynamic, and inclusive work environmentAn open, innovative culture with diverse opportunitiesA commitment to investing in our people through training and developmentThe chance to live (and play) where you workWant to know what it’s like to work for Tolko? Click hereWho We Are:With state-of-the-art operations across western Canada, Tolko is a leading manufacturer of a wide range of forest products for customers around the world. For over 65 years, our family-owned company has been recognized by customers and business partners for being reliable, flexible, efficient and offering quality products. With the third generation of family leadership, we’re continuing that legacy today in our divisions throughout western Canada and joint ventures in the Southern United States.At Tolko, our values, vision and mission aren’t just what we believe. They’re how we work, live and serve our customers every day. Fundamental to our success is a diverse and committed workforce that thrives on change, building relationships, and a drive toward excellence.Grow Here, Achieve More:When you join Tolko, you’ll develop your skills and be encouraged to pursue diverse opportunities with a company that’s built on integrity, respect, and provides employees with the inclusive environment, support and opportunity to build great lives.We’re more than an industry leader. We’re the place where you succeed as our most valuable resource!COVID-19: Tolko prioritizes employees’ health and safety while contributing an essential service. Tolko has taken steps to ensure our workplace is safe and resistant to COVID-19 transmission – implementing procedures to ensure physical distancing, extra cleaning and sanitization of work areas.  Tolko adheres to all new requirements of federal and provincial health authorities.If this position sounds like a fit for you, we’d love to hear from you! Applications will be accepted at www.tolko.com until the position is filled.We thank all candidates for their interest; however only those selected for an interview will be contacted.To protect the privacy of your personal information, please ensure that when you apply, you are directed to Tolko’s job board at https://recruiting.ultipro.ca or you are accessing Tolko job opportunities through our website at www.tolko.com/careers.Follow us on LinkedIn, Facebook, and Twitter to stay up to date on Tolko news and job postings.
Junior Change Manager to action in change impact analysis and change management activities.
S.i. Systems, Ottawa, ON
Our valued Public sector client is in need of a Junior Change Manager to action change impact analysis and change management activities. Our client has a requirement for the provision of IT Business, Innovation, Transformation, Project Management, Human resources, and Instructional/ Training resources in support of the functional development, maintenance and production support for legacy systems as well as any new systems that may come under development, and related work. Tasks include but are not limited to: Analyzing and develop business processes, process mapping and training; Being responsible for supporting other functional staff to define business strategy and processes in support of innovation/transformation and change management activities; Participating in change impact analysis and change management activities; Creating presentations and present to various stakeholders, and facilitate meetings and discussions; Designing interventions aimed at improving organizational effectiveness through system-centered change; Carrying out performance monitoring and reporting activities on change management; Apply
Senior Change Manager to support an Ongoing IM/IT Modernization Initiative
S.i. Systems, Ottawa, ON
Our valued public sector client is seeking a Senior Change Manager to support an Ongoing IM/IT Modernization Initiative Tasks (Including but not limited to): Measuring and monitoring established parameters to assess change management plan progress Developing and maintaining specific change management plans with respect to training and orientation of staff and employees for each major change to Projects Reporting on the early adoption, effective utilization, and proficiency to new change initiatives for impacted Stakeholders, business units, and team members; Providing support for the assessment of change impact and requirements Creating presentations, presenting to various Stakeholders, and facilitating meetings and discussions Communicating deviations in performance from established change standards and executing pre-defined strategies for corrective actions; Establishing and maintaining engagement with specialists from the human resources, training and communication groups to ensure a smooth transition to change and organization-wide successful implementation of change initiatives Providing implementation support for management and steering committee(s), including logistical support and facilitation of meetings or workshops; Documenting Stakeholder needs and conducting Stakeholder analysis to identify communication requirements and appropriate governance; Transferring functional and technical knowledge to the Project team and client staff through individual and group training, demonstrations, written instructions and documents on an ongoing basis throughout the life of the Project; Developing a variety of change management documents, including Stakeholder analysis Apply
Snr. Secret Cleared Change Manager to Assist on Multiple IM/IT Implementation Projects
S.i. Systems, Ottawa, ON
Our valued public sector client is currently seeking a Senior Secret Cleared Change Manager to Assist on Multiple IM/IT Implementation Projects that are ongoing within their department. The Successful Candidate Must Have: 10 years within the past 15 experience as a change management consultant where you were responsible for analyzing and developing critical success factors, process mapping, and business strategies. Experience within the past 5 years working as a Change Management Consultant, within the Canadian Federal Government Valid Secret Clearance Nice to Have's: Experience developing and delivering presentations to senior mangement and stakeholders Experience coordinating the development and delivery of training and change materials with stakeholders Tasks Include, but Are Not Limited to: Analysis and development of business ''critical success factors'' Analysis and development of architecture requirements design, process development, process mapping and training Responsible for leading other functional staff to define business strategy and processes in support of transformation and change management activities Participate in change impact analysis and change management activities Participate in organizational realignment (job re-design organizational re-structuring) Coordinate development of training and coordination with other stakeholders Create presentations and present to various stakeholders, and facilitate meetings and discussions Apply
Senior Change Manager to Provide Strategic advice for Ongoing Enterprise Wide Transformational Initiatives
S.i. Systems, Ottawa, ON
Our valued public sector client is seeking a Senior Change Manager to Provide Strategic advice for Ongoing Enterprise Wide Transformational Initiatives The specific work involves providing key support, knowledge, recommendations and strategic planning for senior leadership for new and ever evolving Enterprise Wide business requirements. Tasks: Developing and implementing change management strategies, plans, framework; Designing interventions aimed at improving organizational effectiveness through system-centered change; Designing interventions that improve organizational effectiveness through people-centered change and result in an improved environment, greater involvement and a more responsive workforces Identifying change management tools and risks; Providing expertise, consultative advice, guidance and coaching to build project capacity to make effective use of change management strategies and related tools; Designing and conducting a change readiness assessment in order to plan and carry out a change management strategy; Coaching staff on the value of their contribution within the new organization; Evaluating the effectiveness of the change management initiative. Developing performance measurement and evaluation frameworks; Integrating performance monitoring disciplines in an organization's development or change management plan; Carrying out performance monitoring and reporting activities on change management. Advising Senior Management on a range of issues affecting the organization’s ability to achieve the projects business objectives; Identifying opportunities for organizational improvement and preparing business case; Managing the implementation of an organizational improvement plan to identify, analyze, plan, track and control organizational improvements on a continuous basis; Defining, developing and implementing business strategies and plans; Collecting and analyzing information and presenting findings on issues, carrying out or coordinating research with stakeholders as required and preparing reports; and Developing Mission and Vision Statements. Apply
Senior Change Manager to plan, direct, facilitate and monitor the organizational change management activities for a SAP S/4 HANA implementation
S.i. Systems, Ottawa, ON
Our valued Public Sector client is in need of a Senior Change Manager to plan, direct, facilitate and monitor the organizational change management activities for a SAP S/4 HANA implementation. Responsibilities:​ Plan, direct, facilitate and monitor the organizational change management activities of the project team within scheduled time and cost parameters Produce overall plan, and detailed engagement and communications plans for each phase of the project, Evaluate and report on related change management activities to proactively identify change readiness criteria, risk areas and mitigation options in collaboration with the project team Develop a structured methodology and lead organizational change management and training activities; Support the design, development, delivery and management of communications; Conduct impact analyses, assess change readiness and identify key internal and external stakeholders; Contribute expertise and content to the preparation of solution design documents and blueprints Provide input, document requirements and support the design and delivery of training programs; Conduct change readiness assessments; Identify and analyze risks and prepare risk mitigation strategies Must Haves: 4 years experience working in the project role of Change Management Consultant on Business Transformation Projects ​A project which fundamentally changes the systems, processes, people and technology across a whole organization or business line to achieve measurable improvements in organizational efficiency and effectiveness, as well as in client engagement and satisfaction. Holds a college diploma or university degree, from a recognized post-secondary institution with a specialization in a field of business or information sciences Holds a Business Change Management Certification ​Association of Change Management Professionals, Change Management Institute or Prosci 5 years as the Change Management Consultant responsible for Large Scale Technology Enabled Projects, 4 of those years were for an SAP ERP Implementation Apply
Senior Change Manager to support Grants & contribution project
S.i. Systems, Ottawa, ON
The Crown requires an Enhanced reliability cleared Bilingual Senior Change Manager for the project to accomplish on time and within budget. Tasks: Develop service delivery models; Document client support model; Develop service levels; Develop training plan and materials; Implement service standards for the new solution. Develop client satisfaction indicators; Develop and conduct client satisfaction survey; Identify and document client segments and profiles; Develop client feedback model; Develop change management, communications, and engagement plans and products. Develop and execute program and other stakeholder engagement strategy; Develop and support execution of implementation plan. Apply
Manager, Project
Aecon Group Inc., Scarborough, ON
Come Build Your Career at Aecon! As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build, connect, power, and strengthen our communities. At Aecon, you can count on: Safety First. Our number one core value. If we cant do it safely, we dont do it at all. Integrity. We lead by example, with humility and courage. Accountability. Were passionate about delivering on our commitments. Inclusion. We provide equitable opportunities for everyone. We lead the infrastructure industry with purpose, and our people are at the heart of everything we do. So, we invest in our people, just like they invest in us! At Aecon we: Ensure you and your family receive the services needed to support your mental, emotional, and physical well-being Believe in helping you build your career through our Aecon University and Leadership Programs Are committed to supporting and investing in inclusive work environments, through initiatives like Equity, Diversity & Inclusion training, our Aecon Women in Trades and Aecon Diversity in Trades programs, and our Employee Resource Groups (ERGs) to ensure we are building inclusion into every aspect of our culture at Aecon. Are a leader in sustainable construction. With a strong commitment to operating responsibility by minimizing our impact on the environment and surrounding communities. Our business success relies on strong execution and continuous improvement driven by the diversity, expertise and teamwork of our people. Were always searching the globe for innovative, collaborative minds to join our best-in-class Aecon community! What is the Opportunity? Faster. Smarter. Safer. This is how Aecon Utilities is committed to delivering projects. Aecon Utilities is ready to become Canadas #1 utility construction provider and were looking for a Project Manager to help us get there! Reporting to the Operations Manager, the Project Manager will be responsible for the operational and financial performance of designated small-to-mid-sized Power Construction Services / Hydro projects. This role would be great for someone who enjoys working directly onsite for the projects they oversee and has a 'hands-on'' mindset. What You'll Do Here: Oversee project safety performance and support field engagement though safety inspections and audits. Support Safety Advisors in any required safety investigations and ensure that corrective actions are implemented. Oversee quality, material & subcontractor management process for assigned projects. Maintains routine physical presence on project site locations. Responsible for the financial performance of designated projects. Management of financial performance to ensure business plans targets are being met. Reports issues to Operations Manager regarding financial performance, workload status, potential legal issues, and potential opportunities. Resolves project-level legal disputes and escalates issues to Operations Manager. Puts in place a project management team with clearly defined responsibilities, covering all aspects of the operation. Prepares employee development and succession plans for key positions in the department. Approves all expenditures and proposal pricing within limits of authority. Maintains personal contact with major clients and unions. Ensures that all activity on the designated project is consistent with corporate and divisional strategic plans, business plans, policies, and procedures. Develop change management plans for projects and/or change initiatives. Evaluate the impact of planned organisational change. Identify risks and developing risk mitigation tactics. Recognize and manage anticipated resistance to change. Effective collaboration with Superintendent to support all crewing and project needs. Drive an inclusive culture to promote equity, welcome different perspectives, and enable career progression by fostering a sense of belonging. What You Bring to the Team: Education to include technical college diploma or combination of technical training and/or related experience. Minimum of 5 years of experience in a Project Manager or Construction Manager role. Experience in the Hydro Utility Contracting Industry. Solid understanding of estimating, project forecasting and change management principals and processes. Experience in planning, scheduling, resource balancing for a variety of sizes of projects. Proven leadership, communication, and negotiation skills. Expertise to resolve project disputes with minimal assistance. Ability to inspire and foster an environment of cooperation between different departments and co-workers. Availability to collaboratively work within both an office and site environment. Sound computer skills MS Excel, MS Word, and MS Project required. Experience with Hard Dollar and SAP considered an asset. Self-motivated with good organizational skills. Ability to work independently, accurately and under pressure. Able to perform in a fast-paced environment. Open to travel to various projects across Ontario Be a champion of inclusion and diversity. Aecon fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply including, women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity. We are committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA), and to meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the ACA and its applicable regulations. If you require accommodation under the ACA during any step of the application process please click here.
Senior Secret cleared Change Manager with experience in developing and implementing engagement, training, and organization alignment activities for a large
S.i. Systems, Ottawa, ON
Our valued public sector Client is looking, a Senior Secret cleared Change Manager with experience in developing and implementing engagement, training, and organization alignment activities for a large business improvement initiative . The Public sector client is looking to align their Program of Change initiative with the International Service Delivery Transformation initiative, to create synergy between the two initiatives as they share the same pool of rotational staff. They plan to Strengthen client relationships and enhance service excellence culture leveraging digital practices and innovations. Improved Client services: service agreements, service standards, client satisfaction, client engagement, service culture, innovative service offerings. Tasks, But not limited to Develop and implement an effective engagement and communication strategy and related engagement activities and communications collateral; Identify expected and potential points of organizational resistance and develop counter strategies to reduce resistance, address doubts and uncertainty and foster a positive acceptance of change; Identify individual and organization unit performance management criteria, strategies and metrics related to the Service Desk and service support operations; Responsible for leading other functional staff to define business strategy and processes in support of transformation and change management activities; Develop training and performance support strategies to address gaps in skills and competencies and support the expected improved Service Desk and service support operational performance; Analysis and development of business architecture requirements design, process development, process mapping and training; Conduct readiness and impact assessments, oversee the creation of specific organizational change and stakeholder engagement strategies and plans with respect to training and orientation of employees for each major change impact; Oversee the development of detailed work plans based on the change agenda and how the various changes will need to be implemented; Provide direction and advise on the design and development of all change deliverables, including but not limited to; change impact assessments; change readiness, acceptance, and adoption measurement tools; training and learning materials; questionnaires; presentations and communications collateral; Must have: Secret Level Clearance (Level 2) 10 years as a Change Manager IM/IT related certification in either Service Management (e.g. ITIL) or Project Management (e.g.PMP). University Degree or College Diploma Nice to Have: 7+ years completing change management services for IT Service Management project 7+ years leading change management plans and strategic initiatives for large public sector organizations. Apply
Marketing Manager
Way Financial Inc., Richmond, BC, CA
Way Financial Inc. serves as a platform to support driven entrepreneurs in building their company and business in the financial services industry. From the start of their professional career in helping clients understand the merits of financial planning, to their incorporation and branding development, business-minded financial advisors are guided by the Way Platform in areas of industry and product knowledge, compliance, operational strategies and many more. One especially attractive component of the Platform is its ability to help its members connect to other professionals in the industry, those outside the industry and clients of various backgrounds so as to provide an enduring stream of revenue for those connected. We are looking for a driven Marketing Manager who can take ownership, thick critically, and has experience marketing products and services to drive growth and retention. Succeeding in this role will mean understanding our business, our members, the ideal marketing mix, and our brand while continuously evolving our strategy and tactics.Principal responsibilities include but are not limited to:-Understand and promote the Way Financial’s values and deliverables to internal advisors, while helping them generate more business volume and connect external advisors to join the Company, so as to realize corporate targets;-Understand and promote the Way Financial’s values and deliverables to external advisors, while attracting them to join the Company, so as to realize corporate targets;-Communicate with and assist advisors on their operational challenges, while furthering their relation with the Company;-Define and prioritize strategies to meet customer needs and achieve the market area and Way Financial’s corporate missions;-Promote a culture of high performance and continuous improvement that values learning and a commitment to quality to strengthen Way Financial’s brand;-Monitor performance and development goals, assign accountabilities, set objectives, establish priorities to manage and improve marketing operations;-Plan, coordinate, and execute the annual budget process; control financial budget for marketing;-Keep up-to date knowledge about economic environment, adjust marketing investment orientation, promotional financial products & services and promotional activities according to policies and market changes;-Designing, planning, managing and optimizing integrated digital campaigns across multiple channels to generate pipeline;-Monitor and reporting online campaign performance with granular tracking across relevant KPIs, including but not limited to impressions, clicks, web visitors, video views, collateral downloads, leads, initial sales conversations, and revenue;-Create impactful nurture programs to improve conversation rates from lead to opportunities-Work closely with the President and various stakeholders to articulate ideas and concepts;-Working both independently and with the team, relying on strong influencing skills to achieve results;-Generate and review reports, interpret data and identifying trends that will assist in further targeting appropriate go-to-market activities;-Utilize corporate systems and processes to efficiently and effectively undertake the above responsibilities;-Perform other duties as required by Management.Job Requirements:-A university degree in business administration or in a related field with a specialization in sales or marketing-At least 5 years of professional experience in Marketing-Superior knowledge of Marketing delivery and all elements of the marketing mix-Superior digital marketing skills in order to optimize always on digital marketing programs-Superior knowledge of strategic business drivers and how these translate into marketing strategy-Ability to bring new innovative marketing approaches to life and constantly evolve best practice-A dynamic communicator with great interpersonal and communication skills-Strong skills in quantitative analysis to aid in decision making-Strong skills influencing, and leading/facilitating group interactions-Personable, collaborative relationship builder-Energetic, enthusiastic and innovative-Willingness to work some evenings, weekends and on holidaysTo apply please submit your resume detailing your relevant experience and qualifications to
Manager, Indigenous Relations
The Regional Municipality Of Durham, Whitby, Ontario
This position is exclusive to those who self-identify as First Nations, Inuit or Metis. The Region of Durham is committed to reconciliation, diversity, equity, and inclusion within its community and organization, and is inviting applications from Indigenous candidates with lived personal and professional experience and connection to local Indigenous Nations and communities. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), accommodation will be provided throughout the recruitment process to applicants who live with disabilities.Reporting to the Executive Director, Strategic Initiatives, the Manager, Indigenous Relations will provide leadership and support to relationship building, engagement and the development of strong partnerships with on-territory First Nation communities, as well as urban Indigenous organizations to address internal change initiatives and community priorities. The Manager, Indigenous Relations will finalize and implement the Region's Indigenous Engagement Protocol and reconciliation actions and strategies. The Manager will:- Infuse Indigenous ways, energy and enthusiasm into the organization's focus on developing and strengthening Indigenous relations- Liaise effectively with Regional departments, external agencies, local Indigenous leaders and community representatives to develop and maintain reciprocal, respectful relationships, streamline information sharing, and build trust- Provide creative and strategic guidance on issues and partnerships, ensuring all necessary outreach and follow-up is conducted in a respectful manner- As a subject matter expert, model a culture of development and growth by working internally to support staff efforts and commitment toward reconciliation- Provide culturally responsive guidance and direction to the Executive Director, the Chief Administrative Officer, and other Regional staff on issues related to Indigenous relations, as needed- Work closely with the Region's Diversity, Equity and Inclusion division on priorities and actions aimed at removing barriers and advancing reconciliation- Embed an Indigenous lens into the planning, development, implementation and revision of relevant policies, processes, and strategies - Develop annual and interim workplans, performance reporting and budget status documents to support transparency, innovation, and service excellence- Plan, organize and deliver workshops, meetings, forums, and presentations to support Cultural Safety and Sensitivity, information sharing, and engagement- Manage consultants and specialists as required- Undertake high quality research to support evidence-based recommendations and decision making- Ensure Regional Council and staff are appropriately briefed by preparing briefing notes, speaking points and Council reports - Participate in the management of the Strategic Initiatives divisionIdeally, the successful applicant will possess:- Lived experience and knowledge of Indigenous histories, present-day issues, and knowledge systems is required, combined with experience in relationship building, project management, research, policy or program development - A deep understanding and an appreciation of the diversity and complexity of social, historical, political and economic factors that shape the experiences of Indigenous Peoples, particularly within the local geography- Progressively responsible experience working in Indigenous relations, including outreach, relationship building, political acuity and diplomacy- A highly collaborative and creative spirit with demonstrated capacity to build positive, trusting relationships- A university degree in Indigenous Studies, Public or Business Administration, Political, Social or Environmental Science or a related discipline- A graduate level degree in a related discipline or additional relevant training and certifications are considered assets- Detailed knowledge and understanding of complex ecosystems, including environmental sustainability, land use planning, equity, community safety and well-being, consultation, and associated frameworks and processes within Ontario's two-tiered system of local policy and regulatory environments- A natural curiosity that drives a deep commitment to continuous improvement and enhanced decision making- Strong leadership competencies, commitment to excellence, comfort with complexity and an ability to navigate and lead through change- Outstanding verbal and written communication skills, and an ability to interact professionally with a diverse group of staff, partners, elected officials, and community members- A commitment to diversity, equity, and inclusion, and reconciliation with the ability to coach and influence- Strong interest in acquiring knowledge of municipal business planning, budget processes and Regional Council reporting procedures- Proficiency with Microsoft Office software- Ability to work occasional evenings and weekends, as required- Ability to travel, on occasion, to promote and maintain positive relationships with community leaders, community members and other relevant organizations- Candidates who have similar experience, education, qualifications or related work experience equivalent to the education and other requirements are encouraged to apply as the needs of the organization continue to evolveManagement & Exempt Salary Grade 8- Salary: $114,453 to $143,066 per annum Conditions of EmploymentProof of education, qualifications and any other job bona fide requirements will be required prior to start date. External Application ProcessCome find a home where exciting and rewarding careers are balanced with your lifestyle. We thank all applicants; however, only those being considered will be contacted. Please apply online (www.durham.ca) no later than midnight (Eastern Standard Time) on the closing date indicated on the Job Posting. The Region of Durham is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process. If contacted for an employment opportunity and you require accommodation, or if this information is required in an accessible format, please contact us at: [email protected] and a Recruiter will provide appropriate assistance pursuant to the Region's Accommodation and Accessibility policies. Please note that resumes should not be sent to [email protected] us on Twitter! www.twitter.com/regionofdurhamLike us on Facebook! www.facebook.com/regionofdurham
Manager, Indigenous Curriculum
George Brown College, Toronto, Ontario
Competition Number: REQ 5671TITLE: Manager, Indigenous CurriculumDIVISION: Provost OfficeSALARY: Payband 11, $88,308 to $110,384 LOCATION: 230 Richmond Street EastSTATUS: Full Time Admin EFFECTIVE DATE: ImmediatelyCLOSING: Open until filled. Land AcknowledgementGeorge Brown College is located on the traditional territory of the Mississaugas of the Credit First Nation and other Indigenous peoples who have lived here over time. We are grateful to share this land as treaty people who learn, work, and live in the community with each other.Equity StatementGeorge Brown College is committed to creating and sustaining an equitable and inclusive learning and working environment. We encourage and actively seek applications from Indigenous, Black, racialized people, visible minorities, 2SLGBTQIA+ persons, all genders, and persons with disabilities. GBC VisionTo be a college renowned for its inclusion, excellence, relevance, impact, and leadership. Position Description:Reporting to the Senior Manager - Program Planning & Development and working closely with both Indigenous Initiatives and the Office of Anti-Racism, Equity and Human Rights Services (OAREHRS), this role will play a critical role in integrating Indigenous curriculum using Indigenous pedagogy frameworks and practices. The Manager will support the vision, mission, values, and strategic direction of the College, and contribute to positive, inclusive, supportive, and student-focused team environments of high performance, respect, trust, collaboration, and continuous improvement.Key Responsibilities:- Work with staff and faculty to support the objectives of the college-wide Indigenous strategy and Anti-racism Action - Plan as they relate to academic quality assurance, program design, and curriculum development.- Prepare and execute deliverables related to implementing Indigenous curriculum and equity initiatives. Ensure alignment of these deliverables to academic quality resources and tools based on relevant legislation, and best and emerging practices.- Identify relevant Indigenous educational frameworks, philosophies, ways of knowing and other indigenous philosophies, and support the college in embedding curriculum related to traditional knowledge (including oral traditional, ecological, traditional medicine, celestial navigation, and/or other relevant sets of knowledge, etc.).- Provide updates to assess ongoing curriculum development needs.- Facilitate program quality assurance processes, program reviews, and program development and renewal processes using established standards and Indigenous education frameworks and strategies.- Other related duties as assigned.Educational and Experience Requirements:- Master's degree from a recognized post-secondary institution in any of the following fields: Adult Education, Higher Education, Curriculum and/or Instructional Design, Policy Administration, Higher Education Administration or equivalent combination of academic preparation and experience, with combined expertise in Indigenous knowledge, decolonization, social justice, equity studies, anti-racist/anti-oppressive practices.- Lived experience as Indigenous to Turtle Island, or as a first nations, Inuit, or Metis person.- Minimum five (5) years of professional and/or academic experience engaging with issues of decolonization, reconciliation, race, racism, and anti-racism.- Minimum five (5) years of experience in leadership, project and change management and policy / program development.- Background as an educator (education and development, teaching), preferably at the post-secondary level, including course and program design, as well as some form of web-enhanced, hybrid, or fully online delivery.- Theoretical and practical expertise in inclusive pedagogies, decolonization, anti-racism pedagogical design, including the incorporation of Universal Design for Learning (UDL) principles in program and course development and renewal.- Expertise in indigenous curriculum design and development.- Experience embedding curriculum into post-secondary curriculum practices that address the Truth and Reconciliation Commission (TRC) Calls to Action.- Experience engaging non-Indigenous employees in reconciliation work.- Proven track record in working with Indigenous communities and/or organizations in Canada.- Familiarity with human rights legislation (including the Ontario Human Rights Code, relevant provisions of the Education Act and Regulations, the Charter of Rights and Freedoms, Bill 132, Sexual Violence and Harassment Plan Act, the Occupational Health and Safety Act, the Employment Standards Act, the Workplace Safety and Insurance Act, the Accessibility for Ontarians with Disabilities Act, etc.).- Proficient computer skills including Microsoft Office, and additional training and/or Learning Management Systems software.Skills and Attributes:- Ability to assess barriers to access and inclusion within curriculum design and understand rights and responsibilities in reference to relevant policies and legislation (e.g., GBC policies, AODA, Human Rights Code).- Proven ability to work under pressure to meet frequent deadlines; flexible, adaptable, and responsive to change.- Ability to oversee the design and implementation of learning programs, including the use of Learning Management Systems, like Brightspace.- Demonstrated expertise in facilitation, mediation, conflict management and engaging in difficult conversations.- Ability to translate strategic priorities into specific goals and tactics.- Project management expertise with data analysis skills.- Demonstrated ability to review policy and develop and implement assessment tools.- Ability to build strong working relationships at all levels in the organization.- Excellent communication, collaboration, interpersonal, and teamwork skills.- Demonstrated commitment to uphold the College's priorities on diversity and equity.Interview process may consist of a practical skills component.Notes:- The College requires proof of degrees, credentials, or equivalencies from accredited regional or federal post-secondary institutions and/or their international equivalents. Credentials may require validation at the time of interviews or offer.- GBC employees, please use https://adfs.georgebrown.ca/adfs/ls/IdpInitiatedSignOn.aspx to apply via our internal site using your GBC credentials for consideration.About Us: George Brown College prides itself on educating students through real-world learning, in the heart of Toronto. Our faculty and employees make this vision a reality, and we support them by making George Brown a great place to work. See why we are consistently ranked as one of GTA's top employers.Why work here? George Brown College offers hybrid work opportunities, a competitive pension plan, generous holiday and vacation time, a tuition assistance program, discounted rates for employees taking Continuing Education courses, and an equitable work environment where everyone matters. George Brown College is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Candidates who require accommodation in the hiring process may contact [email protected] confidentially.
Manager, Initiatives Assessment and Approval Process Oversight
BMO, Toronto, ON, CA
Application Deadline: 02/20/2024Address:100 King Street WestThe Manager, Initiatives Assessment and Approval Process Oversight (Operational Non-Financial Risk (ONFR) is accountable for supporting Enterprise Risk & Portfolio Management (ERPM) deliverables as they apply to the end to end management and oversight on the implementation of guidance outlined within the COIAA (Control Over Initiative Assessment and Approval ) Directive for all change initiatives across the enterprise. The Manager, ONFR IAAP Oversight develops and maintains an effective internal control framework that defines the ways and methods governance is implemented, managed, and monitored across the enterprise for the Initiatives Assessment and Approval Process (IAAP) across the enterprise. The governance framework includes policies, guidelines and provides programs, practices and measures to promote transparency, accuracy, consistency across groups.This is a hybrid role with 2 designated days in office at FCP. The designated days, numbers or location is subject to change based on business requirements.Acts as a trusted advisor for the COIAA (Control Over Initiative Assessment and Approval ) Directive and associated guidance surrounding the Initiatives Assessment and Approval Process (IAAP) and all associated guidance.Influences and negotiates across all groups within the bank with a direct or indirect impact to the IAAP to achieve business objectives.Accountable for the annual assessment of the effectiveness of the program, methodology changes and program documentation updates as applicableRecommends and implements solutions based on analysis of issues and implications for effective management of IAAPsApplies specialized knowledge of risk management, project management, regulatory compliance and internal controls related to business processes and information for continuous oversight on risks in change .Identifies emerging issues and trends to inform decision-making utilizing critical thinking and in-depth analysis.Research existing or emerging requirements & related best practices to assist and develops recommendations for changes/enhancements. Helps determine business priorities and best sequence for execution of business/group strategy.Conduct ROE assessments on the initiative at every stage of implementation; at a minimum annual review for potential change in risk parametersLeads the development and maintenance of the internal controls governance system and framework.Ensures alignment between stakeholders and represents ONFR team as required in various Line of Business forums and meetings in support of IAAP guidance and methodologyCoordinates the management of databases; ensures alignment and integration of data in adherence with data governance standards. Streamlining the process for the maintenance of the ERPM RSA contact list, liaising with other IAAP admins to ensure consistent approach and guidance for the management of all RSA contacts.Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives. Lead change management activities for the enhancement of the current IAAP tool and the subsequent integration of the IAAPs into GRCE.Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels. Develop relationships and stay connected to various groups within the bank having a direct or indirect impact on IAAPs (PMO, STO, CFOs, Legal ensure ONFR engagement in all initiatives)Leads and integrates the monitoring, measurement & reporting on the status of the internal controls governance framework/program to internal & external stakeholders.Leads the management of governance meetings and maintenance of governing body mandates, oversight and approval guidelines.Analyse all initiatives delivered through formal project management channels for gap analysis in IAAP criteria and associated updatesParticipate in initial discovery discussions with Lines of Business and Agile COE for methodology suitability assessments; participate in all Agile COE meetings for initiative agile assessmentsDevelop and conduct regular IAAP related trainings for all stakeholders and for targeted groups.Develops governance and control-related solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.Provides advice and guidance to assigned business/group on the implementation of the control framework, including effective challenge.Performs testing on design of controls as required e.g. observation, inspection, replication, recalculation to ensure risks are identified and controls are effective.Reviews processes and identifies opportunities for risk mitigation through proposing new controls or revising existing controls.Identifies where corrective actions are required and escalates per guidelines; ensures corrective action is taken as necessary.Coordinates and participates in the execution of oversight/governance activities including reporting; assessment of education & training needs, development/delivery of training; development and execution of regulatory administration processes & procedures; management of review/updates to policies, etc.Consults with stakeholders to improve consistency and transparency of control measurement/metrics and reporting.Assists with the interpretation of new or changing regulations and assessing impacts to the governance frameworks.Develops and maintains in-depth knowledge of business and related risk management requirements and legislative/regulatory directives and guidance.Builds effective relationships with internal/external stakeholders.Analyzes data and information to provide insights and recommendations.Documents the internal control governance system, processes and framework to describe compliance requirements, activities, processes, roles & responsibilities.Develops tools, checklists and communications to address gaps, issues and new requirements.Track & monitor Risk related exceptions, identify any systemic trends/gap analysis, opportunity for guidance enhancementsProvides specialized consulting, analytical and technical support.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently and regularly handles non-routine situations.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Experience in risk management, audit, compliance, governance and/or project management is preferred.In-depth knowledge of business and regulatory environment.In-depth knowledge & experience with risk policy frameworks;Working knowledge of operational risk methodology and practicesDeep knowledge and technical proficiency gained through extensive education and business experience.Time management & Strategic planning abilityProject & Change management skillsVerbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.The Manager, Initiatives Assessment and Approval Process Oversight (Operational Non-Financial Risk (ONFR) is accountable for supporting Enterprise Risk & Portfolio Management (ERPM) deliverables as they apply to the end to end management and oversight on the implementation of guidance outlined within the COIAA (Control Over Initiative Assessment and Approval ) Directive for all change initiatives across the enterprise. The Manager, ONFR IAAP Oversight develops and maintains an effective internal control framework that defines the ways and methods governance is implemented, managed, and monitored across the enterprise for the Initiatives Assessment and Approval Process (IAAP) across the enterprise. The governance framework includes policies, guidelines and provides programs, practices and measures to promote transparency, accuracy, consistency across groups.This is a hybrid role with 2 designated days in office at FCP. The designated days, numbers or location is subject to change based on business requirements.Acts as a trusted advisor for the COIAA (Control Over Initiative Assessment and Approval ) Directive and associated guidance surrounding the Initiatives Assessment and Approval Process (IAAP) and all associated guidance.Influences and negotiates across all groups within the bank with a direct or indirect impact to the IAAP to achieve business objectives.Accountable for the annual assessment of the effectiveness of the program, methodology changes and program documentation updates as applicableRecommends and implements solutions based on analysis of issues and implications for effective management of IAAPsApplies specialized knowledge of risk management, project management, regulatory compliance and internal controls related to business processes and information for continuous oversight on risks in change .Identifies emerging issues and trends to inform decision-making utilizing critical thinking and in-depth analysis.Research existing or emerging requirements & related best practices to assist and develops recommendations for changes/enhancements. Helps determine business priorities and best sequence for execution of business/group strategy.Conduct ROE assessments on the initiative at every stage of implementation; at a minimum annual review for potential change in risk parametersLeads the development and maintenance of the internal controls governance system and framework.Ensures alignment between stakeholders and represents ONFR team as required in various Line of Business forums and meetings in support of IAAP guidance and methodologyCoordinates the management of databases; ensures alignment and integration of data in adherence with data governance standards. Streamlining the process for the maintenance of the ERPM RSA contact list, liaising with other IAAP admins to ensure consistent approach and guidance for the management of all RSA contacts.Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives. Lead change management activities for the enhancement of the current IAAP tool and the subsequent integration of the IAAPs into GRCE.Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels. Develop relationships and stay connected to various groups within the bank having a direct or indirect impact on IAAPs (PMO, STO, CFOs, Legal ensure ONFR engagement in all initiatives)Leads and integrates the monitoring, measurement & reporting on the status of the internal controls governance framework/program to internal & external stakeholders.Leads the management of governance meetings and maintenance of governing body mandates, oversight and approval guidelines.Analyse all initiatives delivered through formal project management channels for gap analysis in IAAP criteria and associated updatesParticipate in initial discovery discussions with Lines of Business and Agile COE for methodology suitability assessments; participate in all Agile COE meetings for initiative agile assessmentsDevelop and conduct regular IAAP related trainings for all stakeholders and for targeted groups.Develops governance and control-related solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.Provides advice and guidance to assigned business/group on the implementation of the control framework, including effective challenge.Performs testing on design of controls as required e.g. observation, inspection, replication, recalculation to ensure risks are identified and controls are effective.Reviews processes and identifies opportunities for risk mitigation through proposing new controls or revising existing controls.Identifies where corrective actions are required and escalates per guidelines; ensures corrective action is taken as necessary.Coordinates and participates in the execution of oversight/governance activities including reporting; assessment of education & training needs, development/delivery of training; development and execution of regulatory administration processes & procedures; management of review/updates to policies, etc.Consults with stakeholders to improve consistency and transparency of control measurement/metrics and reporting.Assists with the interpretation of new or changing regulations and assessing impacts to the governance frameworks.Develops and maintains in-depth knowledge of business and related risk management requirements and legislative/regulatory directives and guidance.Builds effective relationships with internal/external stakeholders.Analyzes data and information to provide insights and recommendations.Documents the internal control governance system, processes and framework to describe compliance requirements, activities, processes, roles & responsibilities.Develops tools, checklists and communications to address gaps, issues and new requirements.Track & monitor Risk related exceptions, identify any systemic trends/gap analysis, opportunity for guidance enhancementsProvides specialized consulting, analytical and technical support.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently and regularly handles non-routine situations.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Experience in risk management, audit, compliance, governance and/or project management is preferred.In-depth knowledge of business and regulatory environment.In-depth knowledge & experience with risk policy frameworks;Working knowledge of operational risk methodology and practicesDeep knowledge and technical proficiency gained through extensive education and business experience.Time management & Strategic planning abilityProject & Change management skillsVerbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.Grade:7Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Senior Organizational Change Manager to lead the development and implementation of change strategies for a downstream optimization program (8401)
S.i. Systems, Calgary, AB
Our major energy client is looking for a Senior Organizational Change Manager to lead the development and implementation of change strategies for a downstream optimization program (8401)Must Haves:15+ years experience as an Organizational Change Manager (OCM) supporting complex transformational projects in a large corporationOil and gas experience, ideally within the commercial aspects of refiningPost-secondary degree or diploma and accreditation in change methodology (PROSCI, CCMP) Apply
Manager - Organizational Change Management for Deloitte Technology, Deloitte Global Technology
Deloitte,
Job Type:Permanent Reference code:125945 Primary Location:Toronto, ON All Available Locations:Toronto, ON Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. Experience a firm where wellness matters. Be expected to share your ideas and to make them a reality. What will your typical day look like?The Manager of Organizational Change Management will: Drive and implement organizational change toolkit, methodology, and activities across multiple projects Use defined and established organizational change management processes, templates, and guidance Define project-specific change management scope, strategy, approach, and deliverables Develop and deliver project scope and requirements within specified timeframe including: Stakeholder analysis and engagement Change impact analysis Leadership engagement and alignment Readiness assessment Communications, training plans and materials Local adoption tracking and reporting, providing suggestions for mitigating actions, where necessary Serve as primary CM liaison to cross-functional team members across different geographies and cultures; partner virtually to meet established project goals Serve as organizational change management point of contact for local implementation teams: facilitate conversations, provide guidance, track actions, risks/issues, and follow-ups People management: Manage quality and implementation of CM deliverables from junior team members Advise project team members and lead through ambiguity in matrixed environment Promote teaming between CM and other functional team members working on projects Manage and mentor junior CM team members aligned to projects About the teamDeloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived. Enough about us, let's talk about youDo you possess the following?: Education: Bachelor's degree in related discipline or an equivalent amount of professional experience working in a matrixed global environment Years of Experience: 3-5 years' experience in a professional/client services capacity, emphasizing development/management skills in the following areas: organizational change management, communication, learning and development, and general business analysis. Total RewardsThe salary range for this position is $85,000 - $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Change Management, Developer, Information Technology, IT Manager, Manager, Management, Technology
Manager, Change Management, Credit Risk Data
BMO, Toronto, ON
Application Deadline: 04/25/2024Address:100 King Street WestDrives change management plans and activities from initiation to implementation & sustainment to achieve desired business results. Engages leaders, stakeholders and other impacted audiences in the change to create an engaged workforce who understands the change & what it means for customers and employees. Understands a variety of business dimensions that must be considered in the implementation of change (products, people, processes, channels), and associated risks that must be interpreted, evaluated and mitigated. Drives overall business results by ensuring that change is understood, accepted and sustained.Analyzes the scope of change to determine people, process, financial, technology, risks & other impacts.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Provides advice and guidance to assigned business/group on implementation of change; evaluates the change environment to understand complexity and impact of change to develop a program that meets required objectives.Applies change management methodology and general management skills and knowledge to plan, organize and execute change management in a variety of project sizes.Collaborates with internal/external stakeholders to provide business context in the design, development and implementation of change. Ensures alignment between stakeholders.Develops change management solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.Develops change strategy that enables leaders to promote the change and execute the change; ensures stakeholders to want to make the change.Builds and executes communications plans to drive awareness and understanding, including analyzing audiences, developing key messages and identifying the right channel, frequency and sender.Identifies resistance to the change and builds required plans to overcome objectives through communications and training in order to implement and sustain the change.Monitors and tracks adoption of the change, and addresses any issues. Implements any corrective actions required and celebrates successesQualifications:Typically, between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Knowledge of business analysis, project delivery practices and standards across the project lifecycle - In-depth.Deep knowledge and technical proficiency gained through extensive education and business experience.Verbal & written communication skills - In depth.Analytical and problem-solving skills - In depth.Influence skills - In-depth.Data driven decision making - In depthBroader Responsibilities IncludeApplies mathematical and statistical methods to financial and risk management problems (e.g. internal controls; enterprise-wide stress testing and scenario analysis; capital modelling; valuations). Through quantitative analytical modelling, identifies important factors to consider for financial disaster and recovery plans. Conducts research and creates tools that use data to develop scenario-based planning and implements complex mathematical models to help the business make better financial and financial decisions (e.g. investments, pricing, etc.), drive innovation and minimize the impact of uncertainty.Develops pricing and quantitative risk models for an assigned portfolio e.g. fixed income, corporate credit and loans.Monitors risk in strategies and portfolios alongside project managers or functional leads.Conducts research and develops tools that use data to make better financial decisions; such as: investments, pricing, etc.Applies knowledge of risk assessment and controls along with extensive understanding of industry compliance standards and regulations.Identifies ways of mitigating potential risks; recommends and implements solutions based on analysis of issues and implications for the business.Documents data flow, systems and processes to improve the design, implementation and management of business/group processes.Conducts quantitative research in risks across strategies and portfolios.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Provides specialized consulting, analytical and technical support.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently and regularly handles non-routine situations.Broader work or accountabilities may be assigned as needed. Foundational level of proficiency: Regulatory capital and stress testing.Compliance and regulation.Machine learning.Learning Agility.Systems Thinking. Intermediate level of proficiency: Model risk management.Data visualization.Data wrangling.Data preprocessing.Critical thinking.Driving Results.Verbal & written communication skills.Collaboration & team skills.Analytical and problem solving skills.Data driven decision making. Advanced level of proficiency: Quantitative financial modeling.Computational thinking and programming.Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Deep knowledge and technical proficiency gained through extensive education and business experience.Grade:7Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Change and Communications Manager, Deloitte Global Tax and Legal
Deloitte,
Job Type:Permanent Work Model:Remote Reference code:126013 Primary Location:Toronto, ON All Available Locations:Toronto, ON; Burlington, ON; Calgary, AB; Halifax, NS; Ottawa, ON Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. Experience a firm where wellness matters. Be expected to share your ideas and to make them a reality. Do you thrive on developing creative and innovative insights to solve complex challenges? Want to work on next-generation, cutting-edge products and services that deliver outstanding value and that are global in vision and scope? Work with premier thought leaders in your field? Work for a world-class organization that provides an exceptional career experience with an inclusive and collaborative culture?What will your typical day look like?Working at the direction of the Change, Communication, and Collateral Leader, the Manager will: Drive Global Intela adoption strategy Execute key deliverables including overall adoption approach and quarterly adoption spotlights in addition to infusing all collateral with an adoption mindset Provide thoughtful insight and partnership to drive strategy forward faster Refine and execute communication strategy and approach Develop and publish key communications Align Intela and Deloitte branding across deliverables Position Intela narrative positively within Global Intela Team Equip local Intela teams with templates, key content, and guidance for local Intela communications, answer questions and support as needed Communicate Intela effectively for all levels Utilize Global Intela channels to craft and distribute comms that drive awareness, desire, and adoption of Intela (Teams channels, DR site, meeting agendas, newsletters, Intela in 90, etc.) Drive community between Global Intela Program Team and local CCL Leads Own Intela Change and Readiness Connects Share stories, templates, and best practices Enable Global Intela Program Team with change, comm, and collateral needs Refine Playbooks, presentations, communications, and collateral to align with Deloitte and Intela brand and messaging Refine narrative using change communications best practices and keeping the adoption strategy in mind Draft and publish key program and leader communications Track Global Intela change, communication, and collateral metrics monthly and revise as program maturesAbout the teamAt Deloitte, we expect results. Incredible-tangible-results. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and lead global strategies and provide programs and services that unite our network. In Deloitte Global, everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. We want you to fit in-with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out-with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark. Deloitte Global supports our talented professionals in answering the question: What impact will you make? Global Tax & Legal deploys the right team of experts to address the ever-evolving needs of our businesses around the world. Our professionals deliver superior compliance and advisory insights and guidance (local and global) to support our businesses operating in singular or multiple jurisdictions.Enough about us, let's talk about you Minimum 5 years' experience in organizational change management and/or communications, preferably with an ERP system Bachelor's degree in a related field Strong core consulting skills, especially storyboarding and storytelling, ability to work through ambiguity, and analyzing information for conclusions Strong written and verbal communication skills Strong presentation and organizational skills Ability to work on multiple activities concurrently Ability to work independently Ability to work in a virtual environment Flexibility to support different time zones Expereicne working in a global environment preferred Total RewardsThe salary range for this position is $85,000 - $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Branding, ERP, Developer, Law, Accounting, Marketing, Technology, Legal, Finance
Project Manager
Michael Page, London
Project Coordination: Handle all aspects of project coordination, ensuring projects run smoothly and efficiently.Documentation: Manage and oversee shop drawings, Requests for Information (RFI), Change Orders, and other project-related documentation.Monthly Progress Payments: Administer monthly progress payments, with a working knowledge of Jonas software being a significant asset.Project Scheduling: Develop and maintain project schedules, ensuring projects stay on track and are completed within deadlines.Construction Leadership: Utilize your 10 years or more of experience as a Project Manager to take charge of all project construction aspects, including coordination and on-site supervision.Coordination: Collaborate closely with the project superintendent on-site, coordinating all construction activities effectively.Trade Contractor Management: Coordinate with all trade contractors, overseeing their work, and ensuring quality and timeliness.Contract Negotiations: Negotiate contracts with trade contractors to secure the best terms and conditions for the company.Meeting Facilitation: Chair and take minutes of weekly project meetings, ensuring clear communication and progress tracking.Communication: Maintain effective communication with project consultants, owners, and stakeholders, fostering positive working relationships.MPI does not discriminate on the basis of race, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, or based on an individual's status in any group or class otherwise protected under applicable human rights legislation. MPI encourages applications from minorities, women, the disabled and all other qualified applicants10 to 15 years of experience in project management, with a strong preference for candidates with ICI construction experienceExperience working on design build ICI construction projectsPre-Eng experience is an asset Proven ability to handle all aspects of project construction, from coordination to management.Excellent project scheduling skills and a thorough understanding of project management tools and software.Exceptional communication and interpersonal skills, comfortable working with project consultants and owners.