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Tech Support Specialist - Work from home (Bilingual French/English)
Staples Canada, Laval, QC
PURPOSE OF JOB This Technical Customer Support position is a frontline Call Centre/Chat role that will assist in facilitating solutions of all services and troubleshooting technology, computer hardware, peripheral and software related issues to both external customers as well as store associates. For technical calls, this role requires applying a systematic review, accurate diagnosis and problem solving of hardware and software related issues. Recommends tech service paths to customers based on information to provide the customer with the most convenient service. The Services Advisor Representative will utilize information on file or through previous experience to respond to technical inquiries from Customers. They will make recommendations and facilitate accepted solutions through correct service paths to customers to resolve their services request and/or repair their device including Remote, in store or on-site IT Solutions. They will be responsible for selling and sharing the value of services including services subscriptions. The objective of this position is to provide the highest level of customer service and enhance the product ownership experience through the resolution of service and technical related issues. PRIMARY DUTIES AND RESPONSIBILITIES • Receives inbound calls/chats from customers for information on services, tech services and/or advanced troubleshooting of technical products using defined problem-solving methodology • Actively engage in service solutions sales. Facilitate appropriate solutions to ensure customer loyalty. Check for existing cases and construct individual case reference files and updates case management data base / logs, documents new case or updates case information • For remote IT pathway can explain benefits of offers to customers • Charge customers remotely (via link) for services • Checks for subscription validation in customer files in ETS • Assists customers in connecting to remote platform • Assists in managing remote que and handing off tickets to available technicians • Schedule customers in booking tool for tech repair services • Document product concerns; track and forward to Team Manager • Filter problem using listening and probing skills to determine root cause. • Provide information, data and direction to the path options as required. • Research for relevant product / repair information. • Perform follow ups on existing cases and close cases as appropriate. • Diagnoses end user problems using systematic listening and probing approach • Consults internal tools, computerized data base, manuals, circulars or internal resources for information on resolution procedures • Provides information and direction as required for simple problem resolution • Initiates dispatch procedure for hardware pickup / shipment as appropriate for limited product line • Review updates regularly to remain current with product offerings • Is required to remain current on new developments and changes through ongoing circular, e-mail, manual review; attends training updates as required by industry certifications or company requirement PHYSICAL DEMANDS / WORKING CONDITIONS • Ability to cover business needs to support program (confirm hours; eventually 24/7) RECOMMENDED QUALIFICATIONS Knowledge / Skill Requirements: • Excellent communication (oral and written), interpersonal, organizational, and presentation skills. • Professional and courteous manner. • Ability to work independently and within a Team environment from home and office with minimal supervision. • Ability to multi-task and work in a very fast paced environment. • Extraordinary customer service orientation • Must be adaptable to change • Proven incident and problem solving (troubleshooting) skills with an emphasis on a timely resolution • Ability to coordinate and communicate effectively with other business partners to maintain exceptional high service levels in a demanding environment • Maintains constructive working relationships despite differing perspectives • Ability to negotiate skillfully in difficult situations with both internal and external groups • Thinks critically and anticipates, recognizes, identifies and develops solutions to problems in a timely manner • Ability to take initiative with strong learning skills and easily adapts to new or different changing situations, requirements or priorities • Computer literate with Windows, MAC, iOS, Android based Operating Systems experience. • Technical understanding of Internet, search engine, and networking required. • Familiar with AS400 environment • Proficient using MS Office, excel, word, PowerPoint, etc. • Strong working knowledge of computer hardware and software issues • Bi-Lingual English/French. • Familiarity with remote diagnostic software and ability to use it effectively for the purposes of fulfilling job requirements. Experience: • 1 year of help desk or 1 year technical troubleshooting plus a minimum of 2 years customer service experience preferred. Education: • Post secondary education in a related field preferred • A+ certification preferred Staples is committed to providing accommodation to people with disabilities throughout the job application and interview process to the point of undue hardship. If you require an accommodation during the application or interview process, please contact a Customer Care Representative at 1-866-782-7537 #bringyourpassion
*Health Care Assistant | Cranbrook & Kimberley
Interior Health Authority, Cranbrook, BC
Position SummaryWe are currently seeking Patient Care Aides, Health Care Assistants & Community Health Workers to join our teams in beautiful Cranbrook and Kimberley! There are permanent full-time, part-time, relief and casual opportunities available in both communities. As a Community Health Worker, you will work as part of a dynamic team of healthcare professionals who support Community Clients’ independence and ability to stay at home. Community Health Workers provide home support services to clients by assisting with activities of daily living and supporting and encouraging maximum independence. Wages for Community Health Workers are: $27.92-$29.60/hour.As a Long-term Care Attendant (LTCA) you will work as an integral part of a dynamic, multi-disciplinary team, who provide care and support in a long-term care setting. Working under the direction of nurses, LTCA’s have key responsibilities in the individual care plan for each resident to meet their physical, emotional and social needs. Wages for Long-term Care Attendants are: $29.83/hour.As the Health Care Assistant (Patient Care Aide), you will work as a key team member of an interdisciplinary team that provides patient care within the hospital. Working under the direction of RN’s and LPN’s, Patient Care Aides follow established care plans and routines to deliver the best patient care possible. Wages for Health Care Assistants (Patient Care Aides) are: $29.83/hour.If you’re interested in working for IH in either of these locations and in any (or all!) of these roles, apply today and we will be in touch to discuss the opportunities that fit best for you!Find more information about Cranbrook here. Find more information about Kimberley here. Find more information about applying and working as a Health Care Assistant at Interior Health here!QualficationsEducation, Training and Experience:• Grade 12• Graduation from a recognized Resident Care Aide/Home Support Worker Program, or an equivalent combination of education, training and relevant experience• BC Care Aide and Community Health Worker registry (please include your number)• Current valid BC Drivers’ License and use of a reliable vehicle (for CHW only)*Along with a copy of your CV (or resume) please provide a copy of your certificate.*
*Health Care Assistant | Keremeos and Princeton
Interior Health Authority, Keremeos, BC
Position SummaryWe are seeking Casual Long-term Care Attendants and Community Health Workers to join our teams in the beautiful communities of Keremeos and Princeton! Are you dedicated to delivering patient-centered care? Are you looking for a flexible work schedule? If the answer is 'yes' then we want to hear from you!As a Long-term Care Attendant (LTCA) you will work as an integral part of a dynamic, multi-disciplinary team, who provide care and support in a long-term care setting. Working under the direction of nurses, LTCA’s have key responsibilities in the individual care plan for each resident to meet their physical, emotional and social needs.As a Community Health Worker, you will work as part of a dynamic team of Nurses and LPNs who support Community Clients’ independence and ability to stay at home. Community Health Workers provide home support services to clients, by assisting with personal care and daily living, while promoting maximum independence. Community Health Workers are key players in the home health care plan for each client. This is a casual opportunity. Casual means there are no guaranteed hours and work requirements may vary to a maximum of 40 hours per week. Many applicants start out with Interior Health in a casual capacity but are quickly successful on a permanent position, entitling them to employer paid benefits and banked time off for sick and vacation. This is a great way to start your career with Interior Health.Effective April 1, 2024, the hourly wage for this position will be $29.83If you’re interested in working for IH, apply today and we will be in touch to discuss the current opportunities with our team that fit best for you!Find more information about the region here.Find more information about applying and working as a Health Care Assistant at Interior Health here.Qualfications• Grade 10• Graduation from a recognized Resident Care Aide/Home Support Worker Program, or an equivalent combination of education, training and relevant experience• BC Care Aide and Community Health Worker registry (please include your number)*Along with a copy of your CV (or resume) please provide a copy of your certificate.*
Health Care Assistant | Grand Forks
Interior Health Authority, Grand Forks, BC
Position SummaryWe are seeking Long-term Care Attendants and Community Health Workers to join our teams serving the community in the Grand Forks area! Are you dedicated to delivering patient-centered care? Are you looking for a flexible work schedule? If the answer is 'yes' then we want to hear from you!**New financial incentive being offered** temporary quarterly retention bonus up to $2,000**for more details visit: https://www.interiorhealth.ca/media/new-financial-incentives-launched-health-care-staff-grand-forksAs a Community Health Worker, you will work as part of a dynamic team of healthcare professionals who support Community Clients’ independence and ability to stay at home. Community Health Workers provide home support services to clients by assisting with activities of daily living and supporting and encouraging maximum independence. Wages for Community Health Workers are: $23.27-25.45/hour.As a Long-term Care Attendant (LTCA) you will work as an integral part of a dynamic, multi-disciplinary team, who provide care and support in a long-term care setting. Working under the direction of nurses, LTCA’s have key responsibilities in the individual care plan for each resident to meet their physical, emotional and social needs. Wages for Long-term Care Attendants are: $25.83/hour.Temporary and Permanent vacancies come up occasionally as well as casual opportunities even more often! Casual means there are no guaranteed hours and work requirements may vary to a maximum of 40 hours per week. Many applicants start out with Interior Health in a casual capacity but are quickly successful on a permanent position, entitling them to employer paid benefits and banked time off for sick and vacation. This is a great way to start your career with Interior Health.If you’re interested in working for IH in either (or both!) of these roles, apply today and we will be in touch to discuss the current opportunities with our team that fit best for you!Find more information about the region click here.Find more information about applying and working as a Health Care Assistant at Interior Health here.Qualfications• Grade 12• Graduation from a recognized Resident Care Aide/Home Support Worker Program, or an equivalent combination of education, training and relevant experience• BC Care Aide and Community Health Worker registry (please include your number)• Current valid BC Drivers’ License and use of a reliable vehicle (for CHW only)*Along with a copy of your CV (or resume) please provide a copy of your certificate.*
*Health Care Assistant | Fernie & Sparwood
Interior Health Authority, Fernie, BC
Position SummaryWe are seeking Patient Care Aides and Community Health Workers to join our teams in beautiful Fernie and Sparwood! Are you dedicated to delivering patient-centered care? Are you looking for a flexible work schedule? If the answer is 'yes' then we want to hear from you!As a Community Health Worker , you will work as part of a dynamic team of healthcare professionals who support Community Clients’ independence and ability to stay at home. Community Health Workers provide home support services to clients by assisting with activities of daily living and supporting and encouraging maximum independence. Wages for Community Health Workers are: $26.30-$28.74/hour.As the Health Care Assistant (Patient Care Aide), you will work as a key team member of an interdisciplinary team that provides patient care within the hospital. Working under the direction of RN’s and LPN’s, Patient Care Aides follow established care plans and routines to deliver the best patient care possible. Wages for Health Care Assistants (Patient Care Aides) are: $28.74Casual means there are no guaranteed hours and work requirements may vary to a maximum of 37.5 hours per week. Many applicants start out with Interior Health in a casual capacity but are quickly successful on a permanent position, entitling them to employer paid benefits and banked time off for sick and vacation. This is a great way to start your career with Interior Health.* Effective April 1, 2024, the hourly wage will be $27.92 to $29.60 per hour.If you’re interested in working for IH in any of these locations, in either (or both!) of these roles, apply today and we will be in touch to discuss the opportunities that fit best for you!Located in the heart of the Canadian Rockies, the Elk Valley boasts four-season activities and small-town charm. Learn more about Fernie hereLearn more about Sparwood hereFind more information about applying and working as a Health Care Assistant at Interior Health here!Qualfications• Grade 12• Graduation from a recognized Resident Care Aide/Home Support Worker Program, or an equivalent combination of education, training and relevant experience• BC Care Aide and Community Health Worker registry (please include your number)• Current valid BC Drivers’ License and use of a reliable vehicle (for CHW only)*Along with a copy of your CV (or resume) please provide a copy of your certificate.*
*Health Care Assistant | Trail and Castlegar
Interior Health Authority, Trail, BC
Position SummaryWe are seeking Casual Care Aides and Community Health Workers to join our teams serving the communities of Trail and Castlegar! Are you dedicated to delivering patient-centered care? Are you looking for a flexible work schedule? If the answer is 'yes' then we want to hear from you!As a Community Health Worker, you will work as part of a dynamic team of healthcare professionals who support Community Clients’ independence and ability to stay at home. Community Health Workers provide home support services to clients by assisting with activities of daily living and supporting and encouraging maximum independence. Wages for Community Health Workers are: $26.30-$28.74/hour.As a Long-term Care Attendant (LTCA) you will work as an integral part of a dynamic, multi-disciplinary team, who provide care and support in a long-term care setting. Working under the direction of nurses, LTCA’s have key responsibilities in the individual care plan for each resident to meet their physical, emotional and social needs. Wages for Long-term Care Attendants are: $28.74/hour. As the Health Care Assistant (Patient Care Aide) you will work as a key team member of an interdisciplinary team that provides patient care within the hospital on the medical or surgical units. Working under the direction of RN’s and LPN’s, Patient Care Aides follow established care plans and routines to deliver the best patient care possible. Wages for Patient Care Aides are: $28.74/hour. **Currently we are full in Acute**Casual means there are no guaranteed hours and work requirements may vary to a maximum of 40 hours per week. Many applicants start out with Interior Health in a casual capacity but are quickly successful on a permanent position, entitling them to employer paid benefits and banked time off for sick and vacation. This is a great way to start your career with Interior Health.If you’re interested in working for IH in either (or both!) of these roles, apply today and we will be in touch to discuss the current opportunities with our team that fit best for you!Find more information about Trail click here and Castlegar here.Find more information about applying and working as a Health Care Assistant at Interior Health here.QualficationsEducation, Training and Experience:• Grade 12• Graduation from a recognized Resident Care Aide/Home Support Worker Program, or an equivalent combination of education, training and relevant experience• BC Care Aide and Community Health Worker registry (please include your number)• Current valid BC Drivers’ License and use of a reliable vehicle (for CHW only)*Along with a copy of your CV (or resume) please provide a copy of your certificate.*
*Health Care Assistant | Nelson, Slocan, Kaslo, and Salmo
Interior Health Authority, Nelson, BC
Position SummaryWe are seeking Health Care Assistants to join our various teams in Nelson, Slocan, Salmo and Kaslo! Are you dedicated to delivering patient-centered care? Are you looking for a flexible work schedule? If the answer is 'yes' then we want to hear from you!As a Community Health Worker, you will work as part of a dynamic team of healthcare professionals who support Community Clients’ independence and ability to stay at home. Community Health Workers provide home support services to clients by assisting with activities of daily living and supporting and encouraging maximum independence. Wages for Community Health Workers are: $26.30-$28.74/hour.As a Long-term Care Attendant (LTCA) you will work as an integral part of a dynamic, multi-disciplinary team, who provide care and support in a long-term care setting. Working under the direction of nurses, LTCA’s have key responsibilities in the individual care plan for each resident to meet their physical, emotional and social needs. Wages for Long-term Care Attendants are: $28.74/hour.As the Health Care Assistant (Patient Care Aide) you will work as a key team member of an interdisciplinary team that provides patient care within the hospital on the medical or surgical units. Working under the direction of RN’s and LPN’s, Patient Care Aides follow established care plans and routines to deliver the best patient care possible. Effective April 1, 2024, the hourly wage will be $29.83 per hour.Casual means there are no guaranteed hours and work requirements may vary to a maximum of 40 hours per week. Many applicants start out with Interior Health in a casual capacity but are quickly successful on a permanent position, entitling them to employer paid benefits and banked time off for sick and vacation. This is a great way to start your career with Interior Health.If you’re interested in working for IH in any (or all!) of these roles, apply today and we will be in touch to discuss the current opportunities with our team that fit best for you!Find more information about Nelson here and Kaslo here or check out the following video on Nelson:https://www.youtube.com/watch?v=Uk6AVHYCZ0A Find more information about applying and working as a Health Care Assistant at Interior Health here.Qualfications• Grade 12• Graduation from a recognized Resident Care Aide/Home Support Worker Program, or an equivalent combination of education, training and relevant experience• BC Care Aide and Community Health Worker registry (please include your number)• Current valid BC Drivers’ License and use of a reliable vehicle (for CHW only)*Along with a copy of your CV (or resume) please provide a copy of your certificate.*
*Health Care Assistant | Invermere
Interior Health Authority, Invermere, BC
Position SummaryWe are currently seeking Long-term Care Attendants and Community Health Workers to join our teams in beautiful Invermere! Are you dedicated to delivering patient-centered care? Are you looking for a flexible work schedule? If the answer is 'yes' then we want to hear from you!As a Community Health Worker, you will work as part of a dynamic team of healthcare professionals who support Community Clients’ independence and ability to stay at home. Community Health Workers provide home support services to clients by assisting with activities of daily living and supporting and encouraging maximum independence. Wages for Community Health Workers are: $27.92-$29.60/hour.As a Long-term Care Attendant (LTCA) you will work as an integral part of a dynamic, multi-disciplinary team, who provide care and support in a long-term care setting. Working under the direction of nurses, LTCA’s have key responsibilities in the individual care plan for each resident to meet their physical, emotional and social needs. Wages for Long-term Care Attendants are: $29.83/hour.Casual means there are no guaranteed hours and work requirements may vary to a maximum of 37.5 hours per week. Many applicants start out with Interior Health in a casual capacity but are quickly successful on a permanent position, entitling them to employer paid benefits and banked time off for sick and vacation. This is a great way to start your career with Interior Health.If you’re interested in working for IH in Invermere in either (or both!) of these roles, apply today and we will be in touch to discuss the opportunities that fit best for you!The community of Invermere on the Lake is the valley center conveniently surrounded by Radium Hot Springs, Panorama Mountain Village, and Fairmont Hot Springs and Columbia Lake to the south and a gateway to the entire Kootenay Rockies Tourism Region. Invermere on the Lake is both a popular visitor and a thriving business center for the surrounding communities. A popular seasonal/vacation home destination, Invermere together with the year-round resident base, make for an exceptionally vibrant community as a top skiing and winter destination as well as golf, mountains and the lake in the summer.Find more information about Invermere hereFind more information about applying and working as a Health Care Assistant at Interior Health hereQualfications• Grade 12• Graduation from a recognized Resident Care Aide/Home Support Worker Program, or an equivalent combination of education, training and relevant experience• BC Care Aide and Community Health Worker registry (please include your number)• Current valid BC Drivers’ License and use of a reliable vehicle (for CHW only)*Along with a copy of your CV (or resume) please provide a copy of your certificate.*
*Health Care Assistant | Golden
Interior Health Authority, Golden, BC
Position SummaryWe are currently seeking Long-term Care Attendants and Community Health Workers to join our teams in beautiful Golden! Are you dedicated to delivering patient-centered care? Are you looking for a flexible work schedule? If the answer is 'yes' then we want to hear from you!As a Community Health Worker, you will work as part of a dynamic team of healthcare professionals who support Community Clients’ independence and ability to stay at home. Community Health Workers provide home support services to clients by assisting with activities of daily living and supporting and encouraging maximum independence. Wages for Community Health Workers are: $27.92-$29.60/hour.As a Long-term Care Attendant (LTCA) you will work as an integral part of a dynamic, multi-disciplinary team, who provide care and support in a long-term care setting. Working under the direction of nurses, LTCA’s have key responsibilities in the individual care plan for each resident to meet their physical, emotional and social needs. Wages for Long-term Care Attendants are: $29.83/hour.Casual means there are no guaranteed hours and work requirements may vary to a maximum of 37.5 hours per week. Many applicants start out with Interior Health in a casual capacity but are quickly successful on a permanent position, entitling them to employer paid benefits and banked time off for sick and vacation. This is a great way to start your career with Interior Health.If you’re interested in working for IH in Golden in either (or both!) of these roles, apply today and we will be in touch to discuss the opportunities that fit best for you!Sitting in the Canadian Rockies, Golden B.C. is surrounded by six of Canada’s most stunning national parks; Yoho, Glacier, Banff, Jasper, Kootenay and Mount Revelstoke. Golden boasts spectacular scenery, iconic hiking trails, waterfalls, lakes and heritage sites of the national parks.Find more information about Golden hereFind more information about applying and working as a Health Care Assistant at Interior Health hereQualfications• Grade 12• Graduation from a recognized Resident Care Aide/Home Support Worker Program, or an equivalent combination of education, training and relevant experience• BC Care Aide and Community Health Worker registry (please include your number)• Current valid BC Drivers’ License and use of a reliable vehicle (for CHW only)*Along with a copy of your CV (or resume) please provide a copy of your certificate.*
*Health Care Assistant | Creston
Interior Health Authority, Creston, BC
Position SummaryWe are currently seeking Health Care Assistants to join our teams in beautiful Creston! Are you dedicated to delivering patient-centered care? Are you looking for a flexible work schedule? If the answer is 'yes' then we want to hear from you!As a Community Health Worker, you will work as part of a dynamic team of healthcare professionals who support Community Clients’ independence and ability to stay at home. Community Health Workers provide home support services to clients by assisting with activities of daily living and supporting and encouraging maximum independence. Wages for Community Health Workers are: $27.92-$29.60.As a Long-term Care Attendant (LTCA) you will work as an integral part of a dynamic, multi-disciplinary team, who provide care and support in a long-term care setting. Working under the direction of nurses, LTCA’s have key responsibilities in the individual care plan for each resident to meet their physical, emotional and social needs. Wages for Long-term Care Attendants are: $29.83/hour.As the Health Care Assistant (Patient Care Aide) you will work as a key team member of an interdisciplinary team that provides patient care within the hospital on the medical or surgical units. Working under the direction of RN’s and LPN’s, Patient Care Aides follow established care plans and routines to deliver the best patient care possible. Wages for Patient Care Aides are: $29.83/hour.Casual means there are no guaranteed hours and work requirements may vary to a maximum of 37.5 hours per week. Many applicants start out with Interior Health in a casual capacity but are quickly successful on a permanent position, entitling them to employer paid benefits and banked time off for sick and vacation. This is a great way to start your career with Interior Health.If you’re interested in working for IH in Creston in any (or all!) of these roles, apply today and we will be in touch to discuss the opportunities that fit best for you!Tucked into the sunny bench between the Purcell and Selkirk mountain ranges, the Creston Valley is a perfect retreat for outdoor adventurers, foodies, creative souls, lovers of the land, and anyone in need of a wholesome home-away-from-home experience.Find more information about Creston hereFind more information about applying and working as a Health Care Assistant at Interior Health hereQualfications• Grade 12• Graduation from a recognized Resident Care Aide/Home Support Worker Program, or an equivalent combination of education, training and relevant experience• BC Care Aide and Community Health Worker registry (please include your number)• Current valid BC Drivers’ License and use of a reliable vehicle (for CHW only)*Along with a copy of your CV (or resume) please provide a copy of your certificate.*
94840 - Community Care Assistant (Community Health Worker) - CHA 2
Vancouver Coastal Health, Vancouver, BC
Community Care Assistant (Community Health Worker) - CHA 2 Job ID 2023-94840 City Vancouver Work Location Robert & Lily Lee Family CHC Department Low Barrier Home Support Services Home Worksite 71 - Vancouver Home Support Labour Agreement Community Subsector Union 307 - Community BCGEU (40 Hr) Position Type Casual Job Status Casual FTE 0.00 Standard Hours / Week 0.01 Job Category Community Health Services Salary Grade 21 Min Hourly CAD $27.92/Hr. Max Hourly CAD $29.60/Hr. Shift Times 0700-1300, 1700-2100, Weekends Days Off Rotating Position Start Date As soon as possible Salary The salary range for this position is CAD $27.92/Hr. - CAD $29.60/Hr. Job Summary Come work as a Community Care Assistant with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for a Community Health Worker to join the Home Support Team in Vancouver, BC. Apply today to join our team! As a Community Care Assistant at Vancouver Coastal Health you will:Works under the direction works under the direction of the Supervisor/Coordinator/Manager or delegate to provide home support services to clients.Assists clients with varied levels of care, observes, and reports significant changes in the client’s presentation.Collaborates with the health care team, clients and their caregivers to maximize independence with activities of daily living (ADLs) and instrumental activities of daily living (IADLs).Motivates, encourages, and involves clients in their care.Provides input and feedback in the care planning process to the health care team. Qualifications Education & ExperienceGraduation from a recognized Health Care Assistant Program.Current/Active Registration with BC Community Health Worker and Care Aide Registry.Experience interacting with persons with dementia, geriatric and/or palliative population will be an asset.Must have Valid BC Driver’s license and access to a vehicle, as local area travel may be required unless specified in the posting.Knowledge & AbilitiesBasic knowledge of client-centered care and promoting independence.Demonstrates correct use of body-mechanics and knowledge of injury prevention.Knowledge and ability to operate mechanical lifts, following safe work procedures.Knowledge in workplace violence prevention including personal safety techniques.Knowledge of patient centered care with people with dementia.Demonstrated ability to practice from a harm reduction approach.Basic technology literacy and ability to operate a computerized client care information system and cellular phone.Demonstrates proficiency in verbal, nonverbal, and written skills through a variety of communication methods (e.g. paper and/or electronic chart, telephone and in-person).Basic knowledge of self-care and motivational support.Demonstrated ability to apply culturally safe and competent care, including when working with Indigenous peoples.Ability to organize workload priorities within a team environment.Ability to take direction from the health care team and clients.Ability to perform home management skills (e.g. vacuuming, sweeping, preparing meals, etc.).Ability to motivate clients and encourage progression through therapeutic goals.Ability to respond effectively and appropriate in a workplace setting.Physical ability to carry out the duties of the position. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and ''going first'' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staffEquity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
Electrical and Mechanical Engineering Officer
Canadian Armed Forces, Halifax, NS
OpportunityAre you an engineer looking to become a leader in your field? As an Electrical and Mechanical Engineering Officer in the Canadian Armed Forces (CAF), you’ll sharpen your skills to their finest point through unique conditions and changing environments. Overview Electrical and Mechanical Engineering Officers maintain and support all Army equipment and land-based equipment of the Royal Canadian Navy and the Royal Canadian Air Force. They are commissioned members of the Electrical and Mechanical Engineering Branch of the CAF.Electrical and Mechanical Engineering Officers lead the soldier technicians who keep equipment in top condition and work in every equipment life-cycle phase, from design, evaluation and acquisition, to in-service support, to eventual disposal. They use their specialized engineering knowledge to lead a team of highly skilled technicians in the Vehicle, Weapon, Electronic-Optronic and Materials occupations.To be eligible to apply to the CAF, you must:Be a Canadian citizen or permanent resident living in Canada;Be at least 18 years old (17 years old with parental consent), except:For the paid education programs you may be 16 years old (with parental consent);For the Primary Reserve you may be 16 years old (with parental consent) and must be enrolled as a full-time student;Have completed at least Grade 12 or Secondaire V in Quebec (some jobs need higher levels of education).Paid Education OptionsRegular Officer Training PlanSince Regular Force CAF officers are required to obtain a university degree, the CAF will pay successful recruits to complete a bachelor’s program in the Royal Military College system. Recruits will receive full-time salaries, including medical and dental benefits, and paid vacation time, in exchange for working in the CAF for a period of time. Typically, candidates enter the Canadian Military College system as officer cadets and they study subjects relevant to both their military and academic careers. In rare instances, based on the needs of the CAF, candidates may be approved to attend another Canadian university, determined on a case-by-case basis. If you want to apply for this program, you must apply to the CAF. It is highly recommended to apply to other Canadian universities of your choice should you not be accepted for the Regular Officer Training Plan.Work EnvironmentElectrical and Mechanical Engineering Officers are employed at bases and garrisons across Canada and deployed on operations around the world. In the field or on deployment, they may work outdoors.Electrical and Mechanical Engineering Officers are generally posted to a large workshop to start, where they lead a group of up to 30 technicians who maintain a wide range of equipment. Under the guidance and supervision of more senior officers, they make the technical, administrative and training decisions for their team.Basic Military Officer Qualification After enrolment, you attend Basic Training at the Canadian Forces Leadership and Recruit School in Saint-Jean-sur-Richelieu, Quebec, for 12 weeks. Topics covered include:General Military KnowledgeThe Principles of LeadershipRegulations and Customs of the ForcesBasic Weapons HandlingFirst AidOpportunities will also be provided to apply such newly acquired military skills in training exercises involving force protection, field training, navigation and leadership. A rigorous physical fitness program is a vital part of Basic Training to ensure all recruits maintain the CAF physical fitness standard; as a result, the training is physically demanding but achievable.Following Basic Training, second official language training may be offered to you. Training could take from two to nine months to complete depending on your ability in your second language.After Basic Training, Engineer Officers attend the Infantry School at the Combat Training Centre in Gagetown, New Brunswick. They build upon their previous training and develop the skills required of all Army officers, including more advanced weapons handling, field craft and section-level tactics. They also continue the rigorous fitness training and sports program. Electrical and Mechanical Engineering TrainingElectrical and Mechanical Engineering Officers then apply their engineering and field skills to military technology and maintenance operations. Through classroom instruction and practical work, they will learn topics like:Maintenance Engineering Requirements of Combat and Special-Purpose VehiclesLand Weapons, Electronic and Optronic SensorsInstrumentation and Communications SystemsSafe Handling and Storage of Petroleum Products and AmmunitionThroughout the final stages of training, Electrical and Mechanical Engineering Officers learn the tactical deployment of a Maintenance Company comprising about 200 soldier maintainers and 100 vehicles. They control and plan the workload of a maintenance organization and handle the unit-level personnel administration. Specialty TrainingElectrical and Mechanical Engineering Officers may be offered the opportunity to develop specialized skills through formal courses and on-the-job training for topics like:Ammunition Technical OfficerNuclear EngineeringGuided Weapons SystemsAvailable Advanced TrainingAs they progress in their career, Electrical and Mechanical Engineering Officers who demonstrate the required ability and potential may be offered advanced training. Available courses include Advanced Ammunition Engineering. Direct Entry Officer PlanIdeal candidates will already have a diploma. If you have a university or college diploma, the CAF will decide if your academic program matches the criteria for this job and may place you directly into any on-the-job training program that is required, following Basic Training. Basic Training is required before being assigned.Please note that, if successful in the application process, you will be entering service in either the Regular Force (full-time employment) or Primary Reserve Force (part-time employment) of the Canadian Armed Forces as a military member.• Regular Force: Upon completion of all required training, you will be assigned to your first base. While there is some flexibility with regards to postings (relocations), accommodations can’t always be made, and therefore, you can likely expect to move at some point in your career.• Primary Reserve Force: You will be joining the Primary Reserve Force through a specific Reserve unit. Outside of training, your chosen Reserve unit will be your workplace on a part time basis, and you will not be obligated to relocate to a different base. As part of the Primary Reserve Force, you typically work one night per week and some weekends with possibilities of full-time employment.To learn more about the various ways to join the Canadian Armed Forces, visit: https://forces.ca/en/how-to-join/#wjJoin the CAFTo learn more about becoming an Aerospace Telecommunications and Information Systems Technician, visit www.forces.ca, talk to a recruiter at a centre near you or call 1-800-856-8488.Explore over 100 different career opportunities at www.forces.ca/en/careers.
116489 - Community Care Assistant (Community Health Worker)- Cantonese/Mandarin
Vancouver Coastal Health, Vancouver, BC
Community Care Assistant (Community Health Worker)- Cantonese/Mandarin Job ID 2024-116489 City Vancouver Work Location Home Support Van - West Team Department Home Support Home Worksite 71 - Vancouver Home Support Labour Agreement Community Subsector Union 307 - Community BCGEU (40 Hr) Position Type Casual Job Status Casual FTE 0.00 Standard Hours / Week 0.01 Job Category Community Health Services Salary Grade 21 Min Hourly CAD $27.92/Hr. Max Hourly CAD $29.60/Hr. Shift Times Various Days Off Various Position Start Date As soon as possible Salary The salary range for this position is CAD $27.92/Hr. - CAD $29.60/Hr. Job Summary Come work as a Community Care Assistant with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for a Community Health Worker to join the Home Support Team in Vancouver, BC. Apply today to join our team! Community Health Workers are a core part of our communities as caregivers and make a significant impact on the quality of life of their clients and patients. We reimburse mileage between client visits, ferry travel cost (if applicable) and difference between “To and From work” and “Business” class insurance coverage. As a Community Care Assistant at Vancouver Coastal Health you will:Work under the direction of the Supervisor/Coordinator/Manager or delegate to provide home support services to clients.Assist clients with varied levels of care, observe, and report significant changes in the client’s presentation.Collaborate with the health care team, clients and their caregivers to maximize independence with activities of daily living (ADLs) and instrumental activities of daily living (IADLs).Motivate, encourage, and involve clients in their care.Provide input and feedback in the care planning process to the health care team. Qualifications Education & ExperienceGraduation from a recognized Health Care Assistant Program.Current/Active Registration with BC Community Health Worker and Care Aide Registry.Experience interacting with persons with dementia, geriatric and/or palliative population will be an asset.Must have Valid BC Driver’s license and access to a vehicle, as local area travel may be required unless specified in the posting.Proficiency in Mandarin or Cantonese is required. Knowledge & AbilitiesBasic knowledge of client-centered care and promoting independence.Demonstrates correct use of body-mechanics and knowledge of injury prevention.Knowledge and ability to operate mechanical lifts, following safe work procedures.Knowledge in workplace violence prevention including personal safety techniques.Knowledge of patient centered care with people with dementia.Demonstrated ability to practice from a harm reduction approach.Basic technology literacy and ability to operate a computerized client care information system and cellular phone.Demonstrates proficiency in verbal, nonverbal, and written skills through a variety of communication methods (e.g. paper and/or electronic chart, telephone and in-person).Basic knowledge of self-care and motivational support.Demonstrated ability to apply culturally safe and competent care, including when working with Indigenous peoples.Ability to organize workload priorities within a team environment.Ability to take direction from the health care team and clients.Ability to perform home management skills (e.g. vacuuming, sweeping, preparing meals, etc.).Ability to motivate clients and encourage progression through therapeutic goals.Ability to respond effectively and appropriate in a workplace setting.Physical ability to carry out the duties of the position. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and ''going first'' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staffEquity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
Associate Vice President, Advancement
University of Guelph, Guelph, ON
Home Careers @ Guelph Current Opportunities Associate Vice President, Advancement Associate Vice President, Advancement Forbes includes U of G Among Canada’s Best Employers Associate Vice President, Advancement University of Guelph The University of Guelph has partnered with the leadership advisory firm of KCI for this recruitment. Find the detailed posting description here: Associate Vice President, Advancement KCI Search + Talent has been retained to conduct this search on behalf of University of Guelph. For more information about this opportunity, please contact Tara George or Samantha David at KCI Search+ Talent by email at [email protected]. All inquiries and applications will be held in strict confidence. Search form Search Human ResourcesSearchSearch Current Opportunities Animal Housing Pharmacy Technician Registered Veterinary Technician (Large Animal Ward) Client Services Clerk Dispatcher Food and Hospitality Services Assistant Casual Campus Safety Attendant Hospital Assistant Radiation Therapist (RT) Registered Veterinary Technician ​Medical Device Reprocessing Technician Administrative Officer, CSAHS Dean’s Office Advancement Events Coordinator Assistant Vice-President, School of Continuing Studies Associate Vice President, Advancement (current page) Associate Vice-President and Chief Human Resources Officer (AVP-CHRO) Construction Coordinator, Electrical Design Custodian Dairy Herd Technician Dean, College of Engineering and Physical Sciences Director, Integrated Communications Director, Ontario Veterinary College Advancement Electrical Designer Graduate Records Officer Junior Accountant, Research Financial Support Knowledge Mobilization Manager Manager, Environmental Health & Safety (EHS) Compliance & Continuous Improvement Manager, Network Infrastructure Plumber/Steamfitter Registered Veterinary Technician Research Assistant III, Ontology, Metadata, and Vocabulary Specialist Second Class Operating Engineer Treasury Service Assistant Vice President, Research and Innovation Printer-friendly versionPDF version Share this page Share on Facebook Share on Twitter Share on LinkedIn Print this page
115906 - Community Care Assistant (Community Health Worker)-Whistler/Pemberton
Vancouver Coastal Health, Pemberton, BC
Community Care Assistant (Community Health Worker)-Whistler/Pemberton Job ID 2024-115906 City Pemberton Work Location Pemberton Health Centre Department Home Support, Pemberton Work Area Whistler/Pemberton Home Worksite 41 - Howe Sound Home Support Labour Agreement Community Subsector Union 307 - Community BCGEU (40 Hr) Position Type Casual Job Status Casual FTE 0.00 Standard Hours / Week 0.01 Job Category Community Health Services Salary Grade 21 Min Hourly CAD $27.92/Hr. Max Hourly CAD $29.60/Hr. Shift Times Various Days Off Various Position Start Date As soon as possible Salary The salary range for this position is CAD $27.92/Hr. - CAD $29.60/Hr. Job Summary Come work as a Community Care Assistant with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for a Community Health Worker to join the Home Support Team in Whistler/Pemberton, BC. Apply today to join our team! Community Health Workers are a core part of our communities as caregivers and make a significant impact on the quality of life of their clients and patients. We reimburse mileage between client visits, ferry travel cost (if applicable) and difference between “To and From work” and “Business” class insurance coverage. As a Community Care Assistant at Vancouver Coastal Health you will:Work under the direction of the Supervisor/Coordinator/Manager or delegate to provide home support services to clients.Assist clients with varied levels of care, observe, and report significant changes in the client’s presentation.Collaborate with the health care team, clients and their caregivers to maximize independence with activities of daily living (ADLs) and instrumental activities of daily living (IADLs).Motivate, encourage, and involve clients in their care.Provide input and feedback in the care planning process to the health care team. Qualifications Education & ExperienceGraduation from a recognized Health Care Assistant Program.Current/Active Registration with BC Community Health Worker and Care Aide Registry.Experience interacting with persons with dementia, geriatric and/or palliative population will be an asset.Valid BC Drivers License. Local travel requires the use of a personal vehicle.Knowledge & AbilitiesBasic knowledge of client-centered care and promoting independence.Demonstrates correct use of body-mechanics and knowledge of injury prevention.Knowledge and ability to operate mechanical lifts, following safe work procedures.Knowledge in workplace violence prevention including personal safety techniques.Knowledge of patient centered care with people with dementia.Demonstrated ability to practice from a harm reduction approach.Basic technology literacy and ability to operate a computerized client care information system and cellular phone.Demonstrates proficiency in verbal, nonverbal, and written skills through a variety of communication methods (e.g. paper and/or electronic chart, telephone and in-person).Basic knowledge of self-care and motivational support.Demonstrated ability to apply culturally safe and competent care, including when working with Indigenous peoples.Ability to organize workload priorities within a team environment.Ability to take direction from the health care team and clients.Ability to perform home management skills (e.g. vacuuming, sweeping, preparing meals, etc.).Ability to motivate clients and encourage progression through therapeutic goals.Ability to respond effectively and appropriate in a workplace setting.Physical ability to carry out the duties of the position. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and ''going first'' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staffEquity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
115901 - Community Care Assistant (Community Health Worker)-Squamish
Vancouver Coastal Health, Squamish, BC
Community Care Assistant (Community Health Worker)-Squamish Job ID 2024-115901 City Squamish Work Location Home Support - Howe Sound Department Home Support, Squamish Work Area Squamish Home Worksite 41 - Howe Sound Home Support Labour Agreement Community Subsector Union 307 - Community BCGEU (40 Hr) Position Type Casual Job Status Casual FTE 0.00 Standard Hours / Week 0.01 Job Category Community Health Services Salary Grade 21 Min Hourly CAD $27.92/Hr. Max Hourly CAD $29.60/Hr. Shift Times Various Days Off Various Position Start Date As soon as possible Salary The salary range for this position is CAD $27.92/Hr. - CAD $29.60/Hr. Job Summary Come work as a Community Care Assistant with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for a Community Health Worker to join the Home Support Team in Squamish, BC. Apply today to join our team! Community Health Workers are a core part of our communities as caregivers and make a significant impact on the quality of life of their clients and patients. We reimburse mileage between client visits, ferry travel cost (if applicable) and difference between “To and From work” and “Business” class insurance coverage. As a Community Care Assistant at Vancouver Coastal Health you will:Work under the direction of the Supervisor/Coordinator/Manager or delegate to provide home support services to clients.Assist clients with varied levels of care, observe, and report significant changes in the client’s presentation.Collaborate with the health care team, clients and their caregivers to maximize independence with activities of daily living (ADLs) and instrumental activities of daily living (IADLs).Motivate, encourage, and involve clients in their care.Provide input and feedback in the care planning process to the health care team. Qualifications Education & ExperienceGraduation from a recognized Health Care Assistant Program.Current/Active Registration with BC Community Health Worker and Care Aide Registry.Experience interacting with persons with dementia, geriatric and/or palliative population will be an asset.Valid BC Drivers License. Local travel requires the use of a personal vehicle.Knowledge & AbilitiesBasic knowledge of client-centered care and promoting independence.Demonstrates correct use of body-mechanics and knowledge of injury prevention.Knowledge and ability to operate mechanical lifts, following safe work procedures.Knowledge in workplace violence prevention including personal safety techniques.Knowledge of patient centered care with people with dementia.Demonstrated ability to practice from a harm reduction approach.Basic technology literacy and ability to operate a computerized client care information system and cellular phone.Demonstrates proficiency in verbal, nonverbal, and written skills through a variety of communication methods (e.g. paper and/or electronic chart, telephone and in-person).Basic knowledge of self-care and motivational support.Demonstrated ability to apply culturally safe and competent care, including when working with Indigenous peoples.Ability to organize workload priorities within a team environment.Ability to take direction from the health care team and clients.Ability to perform home management skills (e.g. vacuuming, sweeping, preparing meals, etc.).Ability to motivate clients and encourage progression through therapeutic goals.Ability to respond effectively and appropriate in a workplace setting.Physical ability to carry out the duties of the position. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and ''going first'' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staffEquity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
118743 - Health Care Food Service Supervisor
Vancouver Coastal Health, Vancouver, BC
Health Care Food Service Supervisor Job ID 2024-118743 City Vancouver Work Location Dogwood Lodge Department Food Services - Dogwood Home Worksite 01 - Vancouver General Hospital Labour Agreement Facilities Subsector Union 100 - Facilities HEU Position Type Baseline Job Status Regular Part-Time FTE 0.85 Standard Hours / Week 31.88 Job Category Support Services Salary Grade 29 Min Hourly CAD $32.81/Hr. Max Hourly CAD $32.81/Hr. Shift Times 0600-1400/1230-1900 Days Off Thursday, Tuesday, Wednesday Position Start Date As soon as possible Salary The salary range for this position is CAD $32.81/Hr. - CAD $32.81/Hr. Job Summary Come work as a Food Service Supervisor with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for a Health Care Food Services Supervisor to join the Food Services team working out of Dogwood Care Home in Vancouver, BC. The successful candidate will be self motivated and able to work both independently and in a team setting. They will also have a strong work ethic that allows them to oversee daily food services to ensure a safe and respectful environment for staff, patients, residents, families, and visitors. Are you looking for a new employment opportunity that challenges you and offers a better quality of life? Apply today to join our passionate team dedicated to servicing the community! As a Health Care Food Service Supervisor with VCH you will:Ensure diet orders are compliant and meet the provisions for nutritional care as determined by Clinical Nutrition for inpatients and outpatients using the nutrition software program.Be the liaison between Clinical Nutrition and Food Services, visit patients to obtain diet related information regarding nutritional and therapeutic diet needs, and in consultation with the Clinical Dietitian as required;identify patient/resident food preference/food tolerance/food acceptance;chart activities in patient/resident medical record such as meal intake, diet and diet-related information;input and/or updates patient/resident diet and diet-related information into a computerized system.Oversee the daily food service in assigned areas including supervising designated staff, maintaining and updating manual and computerized records such as the staffing schedule, performing related administrative duties and maintaining food standards by participating in quality assurance activities.Promote and maintain excellent customer relations and effective on-going communication with all levels of staff.About Dogwood Care Home: The new Dogwood Care Home is the home to 150 residents adults with complex care needs. The homelike design includes care for individuals who require specialized care such as ventilator/tracheostomy, dementia and palliative care. 14 residents will share a common dining room and living room, and have private bedrooms and bathrooms. Every home has access to outdoor space. Qualifications Education & ExperienceGraduation from a recognized two-year program in Food Service Supervision plus one year’s recent, related experience or an equivalent combination of education, training, and experience.Food Safe Certificate 1.Knowledge & AbilitiesAbility to supervise.Ability to communicate effectively both verbally and in writing.Ability to deal with others effectively.Physical ability to carry out the duties of the position.Ability to organize work.Ability to operate related equipment. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and ''going first'' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staffEquity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
Primary Care Assistant - 2015 - Repost
Winnipeg Regional Health Authority, Winnipeg, MB
Requisition ID: 353940 Position Number: 20063957 Posting End Date: Open until filled City: Winnipeg Employer: Winnipeg Regional Health Authority Site: WRHA Community Health Services - Winnipeg Community Department / Unit: Primary Care Clinic Downtown Job Stream: Clinical Union: CUPE Anticipated Start Date: ASAP FTE: Casual Anticipated Shift: Days Work Arrangement: In Person Daily Hours Worked: 7.75 Annual Base Hours: 2015 Salary: $20.768, $21.245, $21.781, $22.345, $23.002, $23.586 Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care. Position Overview Reporting to the Primary Care Manager, this role functions as a key member of the Primary Health Care Team and is responsible to manage client’s overall clinical visit. The incumbent performs a variety of Administrative and Team functions and acts as the client’s key point of contact with their Team. This role focuses on developing and maintaining strong relationships with clients, Team members, and other professionals through direct participation in client care activities. This role is the face of a customer service system and ensures clients consistently receive responsiveness, caring, and concern. Empathy, compassion and quality are at the core of the primary care clinic’s customer service system. The Primary Care Assistant must possess excellent customer service skills to assure all clients, that they are the Team’s only priority during their visit. This role requires an understanding of advanced access principles and concepts to support access and patient flow within an inter-professional environment. This position will be responsible for arranging, managing and maintaining appointments, schedules and client (records), and site organization and environmental control. The incumbent must contribute to a respectful, safe and culturally appropriate work environment, and participate in workload sharing within their Team and the overall clinic as needed. Experience A minimum of two years related healthcare experience required. Experience in email and computerized calendars required. Working knowledge of electronic medical records preferred. Demonstrated knowledge and experience maintaining medical records and filing systems, compiling statistics and processing personal health information. Switchboard/receptionist experience. Education (Degree/Diploma/Certificate) Complete high school education, Manitoba standards, required. Successful completion of a Unit Clerk Course and/or a Medical Office Assistant Course required. Basic Life Support recognized by the Heart and Stroke Foundation of Canada (i.e., CPR Anytime Family and Friends) provide certificate if it is made available. A combination of education and experience may be considered. Qualifications and Skills Keyboarding Speed of 40 wpm required. Knowledge of medical terminology required. Proficiency in Microsoft Word, Excel and Outlook required. Cultural Safety preferred. Mental Health First Aid preferred. Nonviolent Crisis Intervention training preferred. Demonstrated ability to effectively work as a team member and form respectful relationships with team members, other professionals, clients and the community. Excellent communication and interpersonal skills. Excellent command of the English language (both oral and written). Knowledge of other languages especially indigenous languages considered an asset. Respectful of diversity and values diverse perspectives and ideas. Ability to apply critical thinking for favorable client results. Demonstrates flexibility and adaptability through embracing and applying new practices to accomplish goals and solve problems. Knowledgeable in the fundamentals of Service Excellence, Customer Service and Cultural Safety. Ability to maintain confidentiality and manage private and confidential information. Ability to plan and organize a heavy workload, under pressure, to meet deadlines. Demonstrated ability to work independently, with minimal supervision and take initiative through action that favorably influences events. Physical Requirements Must be able to do moderate lifting and a moderate amount of walking. Must be able to function effectively in a fast-moving environment with frequent interruptions. This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment. Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services. Effective April 1, 2024, Golden West Centennial Lodge will also be part of the WRHA legal entity. Interviewed candidates may be called upon to participate in a skills assessment. Any application received after the closing time will not be included in the competition. We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.
120649 - Community Care Assistant (Community Health Worker)-Cantonese/Mandarin
Vancouver Coastal Health, Vancouver, BC
Community Care Assistant (Community Health Worker)-Cantonese/Mandarin Job ID 2024-120649 City Vancouver Work Location Home Support Van - West Team Department Home Support Language Service Work Area Victoria Dr, Boundary, Nanaimo, E41st, Kingsway Supplementary Job Title Cantonese/Mandarin Home Worksite 71 - Vancouver Home Support Labour Agreement Community Subsector Union 307 - Community BCGEU (40 Hr) Position Type Baseline Job Status Regular Part-Time FTE 0.75 Standard Hours / Week 30.00 Job Category Community Health Services Salary Grade 21 Min Hourly CAD $27.92/Hr. Max Hourly CAD $29.60/Hr. Shift Times Tuesday to Saturday - 7am to 1:30pm Days Off Monday, Sunday Position Start Date As soon as possible Salary The salary range for this position is CAD $27.92/Hr. - CAD $29.60/Hr. Job Summary Come work as a Community Care Assistant with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for a Community Health Worker to join the Home Support Team in Vancouver, BC. Apply today to join our team! Community Health Workers are a core part of our communities as caregivers and make a significant impact on the quality of life of their clients and patients. We reimburse mileage between client visits, ferry travel cost (if applicable) and difference between “To and From work” and “Business” class insurance coverage. As a Community Care Assistant at Vancouver Coastal Health you will:Work under the direction of the Supervisor/Coordinator/Manager or delegate to provide home support services to clients.Assist clients with varied levels of care, observe, and report significant changes in the client’s presentation.Collaborate with the health care team, clients and their caregivers to maximize independence with activities of daily living (ADLs) and instrumental activities of daily living (IADLs).Motivate, encourage, and involve clients in their care.Provide input and feedback in the care planning process to the health care team. Qualifications Education & ExperienceGraduation from a recognized Health Care Assistant Program.Current/Active Registration with BC Community Health Worker and Care Aide Registry.Experience interacting with persons with dementia, geriatric and/or palliative population will be an asset.Must have Valid BC Driver’s license and access to a vehicle, as local area travel may be required unless specified in the posting.Fluent in Cantonese and/or MandarinKnowledge, Skills & AbilitiesBasic knowledge of client-centered care and promoting independence.Demonstrates correct use of body-mechanics and knowledge of injury prevention.Knowledge and ability to operate mechanical lifts, following safe work procedures.Knowledge in workplace violence prevention including personal safety techniques.Knowledge of patient centered care with people with dementia.Demonstrated ability to practice from a harm reduction approach.Basic technology literacy and ability to operate a computerized client care information system and cellular phone.Demonstrates proficiency in verbal, nonverbal, and written skills through a variety of communication methods (e.g. paper and/or electronic chart, telephone and in-person).Basic knowledge of self-care and motivational support.Demonstrated ability to apply culturally safe and competent care, including when working with Indigenous peoples.Ability to organize workload priorities within a team environment.Ability to take direction from the health care team and clients.Ability to perform home management skills (e.g. vacuuming, sweeping, preparing meals, etc.).Ability to motivate clients and encourage progression through therapeutic goals.Ability to respond effectively and appropriate in a workplace setting.Physical ability to carry out the duties of the position. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and ''going first'' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staffEquity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
118651 - Perioperative Health Care Assistant
Vancouver Coastal Health, Vancouver, BC
Perioperative Health Care Assistant Job ID 2024-118651 City Vancouver Work Location VGH 12th & Oak Department Operating Rooms Home Worksite 01 - Vancouver General Hospital Labour Agreement Facilities Subsector Union 100 - Facilities HEU Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Patient Care Support Services Salary Grade 22 Min Hourly CAD $29.83/Hr. Max Hourly CAD $29.83/Hr. Shift Times 0700-1530; 1100-1930; 1430-2300; 2230-0700 Days Off Rotating Position Start Date As soon as possible Salary The salary range for this position is CAD $29.83/Hr. - CAD $29.83/Hr. Job Summary Come work as a Perioperative Health Care Assistant at Vancouver General Hospital!Vancouver Coastal Health is looking for a Perioperative Health Care Assistant to join the Operating Rooms at Vancouver General Hospital, Vancouver, BC. Apply today to join our team! As a Perioperative Health Care Assistant you will: Work as a member of an integrated team to support nursing/technical staff within a high volume Operating Room/OR Suite environment to provide support to patients.Support your team by performing duties including:assisting in preparing patients for surgical procedures,assisting nursing and technical staff by supporting positioning of patients as required;assisting the patient care team with mobilization and lifting and transferring patients on/off beds, stretchers and wheelchairs utilizing prescribed safe techniques and lifting practices.Ensure equipment and supplies for the operating rooms are available.Assist with the changeover of the operating room(s) between operative procedures.Transport/escort patients to/from required areas using stretchers and wheelchairs.Ensure general equipment and supplies for operating rooms are available.Clean the equipment and supply areas and maintain supplies for the operating room carts and storage areas.Distribute materials, equipment and linen related to the operating rooms as required. Qualifications Education & ExperienceGrade 10.Graduation from a recognized Health Care Assistant Program and successful completion of an Acute Care Skills Program or an equivalent combination of education, training and experience.Knowledge & AbilitiesAbility to communicate effectively both verbally and in writing.Ability to deal with others effectively.Ability to operate related equipment.Ability to organize work.Physical ability to carry out the duties of the position. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and ''going first'' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staffEquity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com