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Member Engagement & Experience Team Lead
CPHR Alberta, Calgary, Alberta
Chartered Professionals in Human Resources (CPHR) Alberta is the professional association dedicated to strengthening the human resources profession and upholding the highest standards of practice. With chapters in all major cities in Alberta, CPHR Alberta is the third largest HR association in Canada representing over 6,000 members. We are the exclusive certifying body in Alberta for the Chartered Professionals in Human Resources (CPHR) designation; the standard for HR professionals in Canada. The CPHR demonstrates HR expertise, experience and ethical management of today’s human capital. Together with our members, we are working towards becoming a self-regulated, recognized profession in Alberta.  For more details about CPHR Alberta, visit www.cphrab.caOverviewReporting to the Director, Operations, you will provide leadership to member engagement and experience activities with the goal of contributing to our member community. You will work closely with the rest of the team to deliver excellent service to members and other stakeholders. You will lead the Mentorship Program and the Volunteer Program, and provide support and guidance for conferences, awards, and professional development.This is a one-year, full-time role located in Calgary, Alberta.What you will doProvide strong support to the volunteer program, including recruitment and recognition of volunteers across the province.Lead the Mentorship Program, including semi-annual participant intakes, matching, and managing the volunteer committee.Work with the team to create and execute the annual professional development program, providing learning and networking opportunities to members across the jurisdiction. This includes communicating with members and speakers.Provide strong support to other team members for specific events, including conferences and awards.Work closely with the Marketing & Communications team to promote events. Monitor registration levels and adjust promotion efforts as required.With the Director, Operations, manage the team budget and the tracking required for regular reporting activities.Provide support to the CEO for events when required.Attend events as a representative of CPHR Alberta as required.What you will bringYou are a high-energy, positive person who is excellent at building relationships, and you enjoy working with a variety of people. You have worked with volunteers and are able to manage multiple priorities and a fast-paced work environment. You are a professional who will represent CPHR Alberta in a positive way in all situations.Post-secondary education in a related field (i.e., Event Management, Administration, HR, Marketing, Volunteer Management)Minimum three years related experience in a similar role or organization (non-profit, member-based). Event-planning and/or HR experience will be a strong asset.Experience with providing excellent service to stakeholders is a requirement, including the ability to manage complaints and find win-win solutions. A proven ability to engage and motivate others through strong communication skills.Organized and detail-oriented.Proven ability to be proactive and creative in problem-solving.Excellent written and verbal communication skills.Ability to work independently, while also being part of a team.Able to adapt to changing situations and priorities, take initiative, and work well with a variety of team members.Ability to work in a virtual environment. Experience with MS Teams and Zoom is a strong asset.Strong computer skills: MS Office is required, and Constant Contact and Survey Monkey experience is an asset. Experience using a CMS is valuable for this role.Flexibility to work some early mornings and/or evenings for events. CPHR offers competitive compensation & benefits, professional development and a great team environment!Please submit your resume and cover letter, indicating salary expectations, by May 2, 2021.While we thank all applicants for your interest, only those selected for an interview will be contacted.   
Network Coordinator and Training Specialist (HR348)
Carya (formerly Calgary Family Services), Calgary, Alberta
At carya (formerly Calgary Family Services), we know that the strength of our community is rooted in its people.  That’s why we’ve dedicated more than 110 years of service to creating healthier, more connected communities in Calgary.With numerous programs for youth, families, and older adults, we provide a spectrum of mental health and social inclusion services for people of all ages - from babies to youth to older adults - and their support networks. Our highly skilled team encourages thousands of Calgarians each year to discover their full potential and build flourishing relationships with their families and community.This position reports to a Manager and is part of the Multigenerational Wellness in Community department. Position Summary The Network Coordinator and Training Specialist plays a supporting role to The Way In, a long-term collaborative program serving older adults in Calgary that operates as a network of four agencies:  Calgary Chinese Elderly Citizens’ Association (CCECA), Calgary Seniors’ Resource Society (CSRS), Carya Society of Calgary (carya) and Jewish Family Service Calgary (JFSC).  The Way In provides a variety of supports to assist older adults in connecting to required programs and services that promote independence, healthy aging and social wellbeing.  This role also supports the coordination and consultation for relevant social work training programs to carya staff, partners and other stakeholders through carya’s certified Training Institute.Within the The Way In Network, carya is the backbone organization, providing ongoing support for program coordination, professional development and collaborative program initiatives.  The Network Coordinator plays a key role in supporting the network and network leaders in meeting the goals of the network and achieving network objectives.  In order to promote further coordination across the agencies, this position rotates work time between each agency office location.In addition, the Network Coordinator and Training Specialist will act as a social work consultant, involved in the planning, implementation, and monitoring of social work continuing education for approved individual courses/conferences as part of carya’s Training Institute.Network Coordination ResponsibilitiesSupport Aligned Network Activities For the purpose of creating consistent, high quality and integrated services for older adults across Calgary, the Network Coordinator and Training Specialist works to leverage skills, talents and resources across organizations to support each other in creating positive change in a diverse and dynamic community.  The Network Coordinator fosters a cooperative and mutually beneficial relationship within the Network, while acknowledging the distinct mandate of each Member organization.Under the direction of the designated Chair, supports the convening of the Supervisor Table on a regular basis.Facilitates and coordinates the implementation of activities determined at the Supervisor Table – this may involve collecting information, gathering stakeholders, coordinating sub-committees and/or developing communication materials to advance the work of the network.Supports the implementation of strategies or initiatives as directed by the Leadership Committee. Liaison for the network partnership with Distress Centre Calgary and oversight for contract requirements in the operation of 403-SENIORS and related reporting.Coordinates and compiles collective impact data as per established processes.Works with consultants and/or subject matter experts when required for network projects and initiatives.In collaboration with network representatives, develops initiatives that enhance quality and integration of The Way In services across the network.Participates in the promotion of The Way In Network and services at community events.Network Professional Development and Training The Network Facilitator promotes excellent service provision across the Network through appropriate professional development activities and opportunities for sharing of information across teams. In collaboration with network supervisors, develops and implements an annual training  plan for  Outreach Workers across the network – this includes planning topics, coordinating facilitators/logistics, ensuring ACSW credit eligibility, evaluation of sessions and facilitation as appropriate.Maintains standardized training manuals with regular review at Supervisor Table.Supports the development of standardized tools that enhance the delivery of The Way In services across partner organizations (ie. Assessment, Service Plans, Presentation Templates…).Support Policy and System Change Activities The Network Coordinator supports the Leadership Committee in educating policymakers and elected officials about effective and emerging strategies for working with older adults.  Through program measurement and outcome data, the Network Coordinator compiles information that may inform policy and program decisions related to older adults. Supports the implementation of the annual work plan as developed by the Leadership Committee.Liaises with community stakeholders as required and represents the network on committees as determined by the Leadership Committee.Prepares and/or compiles reports and other information as required by assigned projects or requested by network committees.Coordinates community meetings on behalf of the Leadership Committee as required.Training Specialist ActivitiesServes as a social work consultant for approved individual courses/conferences through carya’s Training Institute.Participates in and monitors the planning and implementation of the carya Training Institute courses and conferences. Assesses the educational needs of social workers across the agency (including The Way In Network) to inform course sourcing and development. Reviews or develops learning objectives for each course or conference.Plans, administers and monitors carya’s Training Institute continuing education courses.Works with other designated staff to stay current on the CE requirements in all jurisdictions for which CE credit is offered. Ensures the provider infuses cultural awareness and diversity into courses and the overall program.Resolves grievances related to any training provided by carya’s Training Institute.Evaluates data and consolidates feedback for all courses/conferences offered through carya’s Training Institute. Qualifications and ExperienceAn undergraduate degree and registration as a Social Worker in good standing with the ACSW is requiredA minimum of 5 years experience in the non-profit sector is preferred and experience in project management and working with older adults would be a definite asset.  Strong communication, facilitation and organizational skillsExperience in developing and/or delivering training in an adult learning environment is preferredA positive attitude and the ability to build cohesion across multiple stakeholder organizations is essentialCompletion of the Alberta Wellness Core Brain Story is an asset Please note the successful candidate must successfully complete a Criminal Record Check, including vulnerable sector search, within the past year. Full Time Regular (1.0 FTE, 37.5 hours per week) $54,421 - $65,563 per annum Competitive benefits package, flexible work schedule & supportive work environmentClosing DateMay 23, 2021If you are seeking a genuine challenge in a workplace where excellence is valued and the atmosphere is supportive, please send your résumé and cover letter to:   carya Human Resources at [email protected]caryacalgary.ca Carya is an equal opportunity employer. Persons from diverse groups are encouraged to apply. We wish to thank all applicants for their interest, however, only those selected for interviews will be contacted.
Guest Experience - Customer Service
McDonaldu0027s, CA
McCafé has a proud history of delivering quality coffee, baked goods, and delicious food items to guests across Canada. We highlight the rich, full-bodied flavour and enticing aroma of our signature espresso. We prepare our specialty coffees to your liking, and each are created with fresh Canadian milk, which is steamed, and perfectly frothed to deliver the ideal coffee experience every time. Guest Experience Leader We currently have an opportunity in our restaurant for a full-time & part-time Guest Experience position. The Guest Experience is responsible for elevating the guest experience in our restaurants and providing assistance that exceeds our guests' expectations of McDonald's. The Guest Experience consistently maintains the positive, professional image of McDonald's guests.The selected candidate will be responsible for the following:Connects with guests throughout the restaurant to provide a welcoming dining experience which includes, but is not limited to, providing directions, assisting parents and seniors, and inquiring about the quality of their visit and food Works with the maintenance and dining room crew to identify and ensure that the restaurant remains clean, well-maintained, and properly equipped to meet guests' needsBecomes a Guest Traffic Guide (GTG) during peak periodsDevelopment Provided:Trained to be an expert on McDonald's, our history, our menu, and our community involvement, specific to the restaurant Demonstrated knowledge about their local community, how to give directions and how to connect with all types/generations of guestsThe ideal candidate will have: Engaging, extroverted personality and customer-focused mentalityProficient in-service stations, and certified in guest fundamentals Dedication to increasing the guest experience through proactive anticipation of guests' needs Demonstrated the ability and the empowerment to step in during guest recovery Prior hosting experience is an assetOur offer Working with us means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. What this means in practice is: Flexible hours/shifts that suit your needs A safe, respectful, and inclusive workplace Access to world-class training and skills development opportunities that take you further A total rewards package that includes discounts, incentives, and recognition perks Bring your authentic self to work - welcoming people of every age, background, and culture - just like the guests who visit us every day Your vibe and experience While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative is always helpful and appreciated, what is most important is who you are. You are trustworthy and have trust in others. You find joy in the details and believe good quality is what keeps guests coming back. You remain cool, calm and collected in a fast-paced environment. You understand there is no "I" in team and thrive in social situations. You're always willing to learn and grow. You get that service isn't a transaction, it's about connection. That a smile can make all the difference in someone's day. It's genuine, and it's who you are. About us The McCafé brand launched in Canada in 2011, becoming a leading player in the Canadian quick-service coffee landscape with its Premium Roast coffee and espresso-based beverages. Building on its strong coffee credentials, McCafé has expanded into other menu categories including Real Fruit Smoothies, Frappés, and Bakery. McCafé opened its first standalone café in Toronto in 2015, offering its signature coffee products along with a café-style menu. McCafé coffee is made from 100% Rainforest Alliance Certified Arabica beans and can also be found in grocery stores and in the air on WestJet. For more information, please visit www.mcdonalds.ca/mccafe .McDonald's Canada and Owner/Operators are committed to a diverse and inclusive workplace for all. Our workplace has a long-standing policy of providing fair, equitable, and accessible opportunities for all employees and prospective employees. Accommodations during the application process are available upon request.
Executive director - financial, communications and other business serv
Haryanvi Brothers Ltd (HBL), Lloydminster, AB, CA
Title:Executive director - financial, communications and other business servicesJob TypesRegular jobTerms of Employment:Full Time, PermanentSalary:$60.10/ Hour, for 40.00 Hours per weekAnticipated Start Date (at the latest in 3 months):As soon as possibleLocation:5635, 44th StreetLloydminster, ABT9V 0B2(1 Vacancy)OverviewLanguagesEnglishEducationCollege/CEGEPExperience2 years to less than 3 yearsResponsibilitiesTasksAllocate material, human and financial resources to implement organizational policies and programsAuthorize and organize the establishment of major departments and associated senior staff positionsEstablish financial and administrative controls; formulate and approve promotional campaigns; and approve overall human resources planningEstablish objectives for the organization and formulate or approve policies and programsRepresent the organization, or delegate representatives to act on behalf of the organization, in negotiations or other official functionsSelect middle managers, directors or other executive staff; delegate the necessary authority to them and create optimum working conditionsSupervisionMore than 20 peopleAdditional informationWork conditions and physical capabilitiesFast-paced environmentWork under pressurePersonal suitabilityAccurateExcellent oral communicationExcellent written communicationOrganizedEmployerHaryanvi Brothers Ltd (HBL)How to applyBy emailBy mail5635, 44th StreetLloydminster, ABT9V 0B2
STO-RE 21R - Operations Technologist
BC Public Service, CA
Posting Title STO-RE 21R - Operations Technologist Position Classification Scientific/Tech Off R21 - Res Union GEU Work Options Hybrid Location Daajing Giids, BC V0T 1S0 CA (Primary)Salary Range $67,728.87 - $77,012.22 annually Close Date 3/3/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Ministry of Forests Ministry Branch / Division Chinook Business Area Job Summary An excellent opportunity to apply your natural resource expertise!BC Timber Sales (BCTS) is a unique program of the Ministry of Forests (MOF). Working collaboratively with regional and district operations, BCTS plans, develops, and auctions a substantial portion of the province's annual available timber volume. BCTS operates as a for profit entity within a government organization. Its goal is to provide credible representative price and cost benchmark data for the Market Pricing System through auctions of timber harvested from British Columbia's public land. BCTS operations are guided by three overarching principles, forest sector safety, reconciliation with Indigenous Peoples and sustainable forest management.A career path in BC Timber Sales offers exceptional opportunities to develop new solutions to complex problems, and to learn and grow personally and professionally. Existing and future BCTS employees have the opportunity to impact public and private forests, communities, the economy and the lives of British Columbians in positive and unique ways.To find out more about our program check out the BCTS website .The Operations Technologist is responsible for developing operating standards, implementing new forest management practices, contract management, coordinating technical activities, monitoring adherence to legislative and environmental standards and providing technical expertise to staff in one or more of the following areas: tenure development, road and block layout, silviculture, timber tenure administration and forestry contract administration.Explore the opportunities and value working with our team can offer you: Why Work for the Ministry of Forests .Job Requirements: Graduation from an approved technical institute with a diploma or degree in resource or forestry management and three years of experience in one or more operational field forestry activities. OR An equivalent combination of education or experience such as five years of experience in one or more area of operational field forestry. Operational field forestry activities include one or more of the following:o Timber harvesting monitoring/conformance o Cut-block development o Forest road engineering o Silviculture o Timber tenure development and administration Applicants must be registered or eligible for registration with Forest Professionals British Columbia Forest Professionals (FPBC) as a Registered Forest Technologist or equivalent. Preference may be given to applicants with one (1) or more of the following: Preference may be given to applicants with three years of specific operational field-based forestry experience in silviculture. Preference may be given to applicants with three years of specific forestry experience in one or more operational field-based forestry activities such as tenure development, road and block layout, or timber tenure administration. Experience in contract or financial administration. Provisos: Must possess at minimum a valid Class 5 B.C. Driver's License that does not limit or restrict the ability to conduct the duties of the job. Must be willing and able to withstand the rigors of fieldwork. Must be willing to work in adverse weather conditions. Must be willing and able to travel to meet job requirements. Must be willing and able to travel in fixed and or rotary winged aircraft and or watercraft. For questions regarding this position, please contact [email protected] .About this Position: This position is located in Daajing Giids. Flexible work options are available; this position may be able to work up to 2 days at home per week subject to an approved telework agreement. An eligibility list may be established for similar vacancies within the BC Timber SalesChinookBusiness Area, Daajing Giids. Applicants who do not fully meet the required qualifications may be considered for this position, but at a lower classification. Employees of the BC Public Service must be located in BC at the time of employment.Home to the Haida people since time immemorial, Haida Gwaii is known for its wild beauty and strong communities by visitors and residents alike. Located on the southern end of Graham Island at Skidegate Inlet, Daajing Giids is the main administrative centre for the islands, and a perfect jumping off point for boating, fishing, hiking, kayaking, and exploring the natural wonders of the archipelago.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.With over 200 different occupations available in 280 communities across the province, we offer exciting opportunities for your career.Come be a part of the BC Public Service, a Top 100 Employer that embraces diversity, health and career growth. For more information, please see What We Offer .How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.Professional Designation: YES - Please include your registration number in your application. You must be registered (or immediately eligible for registration) as a Forest Technologist (RFT) with Forest Professionals British Columbia (FPBC). Note: immediately eligible for registration is defined as being able to transfer a current membership from an applicable jurisdiction. Applicants must confirm their eligibility with FPBC . Confirmation of registration/eligibility will be required before an offer of employment can be made.Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition.Job Category Scientific and Technical
Customer Service Reprensentative
BMO, Magog, QC
Application Deadline: 04/28/2024Address:498 rue Principale ouestDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.Identifies customer needs and initiates referrals to BMO colleagues.Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.Contributes to meeting branch business results and the customer experience.Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.Acts as a key member of a collaborative and versatile branch and market team.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.Organizes work information to ensure accuracy and completeness.Takes the initiative to find creative approaches that make each customer's experience feel personal.Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.Contributes to business results and the overall experience delivered in the branch.May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest.Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with legal and regulatory requirements for the jurisdiction.Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.Completes standardized tasks under supervision.Performs initial problem solving within given rules/limits & escalates when required.Broader work or accountabilities may be assigned as needed.Qualifications:No prior experience necessary; post-secondary degree or certification in related field of study is desirable.High-level knowledge of personal, commercial and partner offers, and how each can best serve customers' individual needs.Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.Highly skilled at helping people who don't find digital applications intuitive to gain confidence in how to use them and to understand their benefits.Projects a professional presence.Basic knowledge of specialized sales and business banking solutions to refer to specialists.Passionate commitment to helping customers.A focus on delivering a personal experience to customers.Resourceful self-starter with courage and confidence to approach customers.Readiness to collaborate and work in different capacities as part of a team.Strong interpersonal skills, including the ability to build rapport and connections with customers.An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.Basic knowledge learned on the job.Verbal & written communication skills - Basic (in business environment).Organization skills - Basic (in business environment).Collaboration & team skills - Basic (in business environment).This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Grade:2Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Customer Services Representative
Coast Capital Savings, Pitt Meadows, BC
Location: Meadowtown Branch Job Type: Part Time myWork Options: In-person Starting Salary Range: $22.35-$26.56 Background Screening Requirement: Enhanced Criminal Record Check (every 5 years) Credit Check (every 5 years) Social Media Check (every 5 years) Identity Verification Education Verification Employment Verification References What's the job? On any given shift you will be the face of Coast Capital in the branch and balance a friendly advice and service approach with demonstrated ability to proactively listen and identify opportunities to deepen member relationships. By providing our members with support and financial advice, we help them Build a Better Future, Together. While this job is posted as a Customer Service Representative, internally, we title it a Member Service Representative, always putting members at the centre of everything we do. This is a part-time position with a minimum of 15 hours per week, up to 30 hours per week depending on branch staffing need. Our Meadowtown branch is open Tuesday to Saturday and we are looking for candidates who have open availability on those days. What you'll get to do: Be the first friendly face our members see at Coast Capital by exhibiting our Coast Capital values; We build connection. We act with courage. We re-imagine. Build relationships with member and deliver an outstanding member experience by meeting their initial needs and proactively identifying future opportunities through money chats and so much more! Educating members on our alternate channels (online banking and mobile platforms) to deliver a memorable member experience Contribute to team results through listening, spotting opportunities and partnering with other Coast Capital team members to best meet our members financial needs Build a strong understanding of how Coast Capital Savings assists in providing financial well-being to our members Create a positive member experience by proactively taking ownership of resolving and preventing member banking issues. Be the first line of defense by being on the lookout for any counterfeit money or illegal transactions that may occur. Who are we looking for? To be successful as a Member Service Representative in a Coast Capital branch, you must be positive, team-oriented individual with the following knowledge, skills and abilities. Communication - You have strong verbal English communication skills and are comfortable having sensitive conversations with members. A second language you're comfortable using is a bonus. Active Listening - You listen to your customer and ensure you identify the challenge they may have so you can work towards a positive outcome. Empathy - You understand a bank account is more than numbers on a screen and you can show understanding and respect for whatever situation a member might be in. Initiative - You don't sit and wait for something to do. You see something that needs to be done, and do it. Problem Solving - You find job satisfaction by identifying a member problem and work towards solving it with them. Curiosity - You are a life-long learner who loves to grow their understanding of the financial world. Advisory - You are comfortable identifying opportunities and suggesting Coast Capital products to our members by referring them to other specialists within our organization. Adaptability - You happily handle whatever situation comes your way. Motivation - You are a self-motivated, positive and are looking to grow your career in customer service and/or banking. Integrity - You follow the documented process and do the right thing, every time. Even when no one is watching. Legal Eligibility - You are legally entitled to work for any employer. Please note for those candidates interested in applying for a Canadian Permanent residency, this position falls under a C National Occupation Code (NOC). Equity, Diversity & Inclusion at Coast Capital Don't meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone - including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you're excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital. At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community. We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact [email protected] or call 778-391-5836. We will work with you to meet your needs. Why join Coast Capital Savings? Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities. Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we're doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive. A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership. Work where you're most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role. Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle. Retirement options. We also take care of our employees once they retire. That's why we offer the choice of a defined contribution or defined benefit pension plan or RSP's. Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits. Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We're human, which means we like to have fun with events, celebrations, and recognition throughout the year. An award winning culture. We're a Platinum member of Canada's Best Managed Companies and are regularly recognized by Canada's Most Admired Corporate Cultures and the BC Top Employers Awards. We reinvest 10% back into the community. When we do well, our communities do well. That's why since 2000 we've invested over $90 million into our member's communities. Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice. D&I at Coast At Coast Capital, we value diversity, equity and inclusion. We're not all the same and we like it that way. We don't just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
Customer Care Representative- Entry Level
Company Confidential, Fort Saskatchewan, AB
Handle inbound and outbound contacts in a courteous, timely, and professional mannerKnowledgeable regarding Internet Service Provider services. Do you know what it means to Pair a Remote? Trouble shoot data, video, and voice (VoIP Phone) service disruptions with a focus on first call resolution by problem solving and effective call handlingOwnership of resolving the customers reason for contacting Tech Support Leverage multiple systems to research and troubleshoot service disruptions; coordinate with other departments to resolve issues when neededComfortable using a Knowledge Base system in conjunction with your call handling Accurately document customer interaction and code the appropriate call type in the client Customer Relations Management System (Remedy)Utilize knowledge base and training to effectively trouble shoot a customers situation as it relates to Data, Video, and VoIP Phone systemAccurately document customer interaction while following all required policies and procedures.A strong desire to provide world class customer service every time you are interacting with our customersComply with requirements surrounding confidential information and personal informationSelf-starter who stays up to date on ad hoc training activities Adhere to all attendance and work schedule requirements 
Customer Services Representative - Sidney Branch
Coast Capital Savings, Sidney, BC
Location: Sidney Branch Job Type: Part Time myWork Options: In-person, Hybrid Starting Salary Range: $22.35-$26.56 Background Screening Requirement: Enhanced Criminal Record Check (every 5 years) Credit Check (every 5 years) Social Media Check (every 5 years) Identity Verification Education Verification Employment Verification References James & Adeline from our Talent Acquisition Team will be at the Central Saanich & Sidney branch on Tuesday, April 16th from 12-5 pm. If you are interested in this or another role at Coast Capital please email [email protected] to schedule a specific time, or just drop in with your resume and meet the team! What's the job? On any given shift you will be the face of Coast Capital in the branch and balance a friendly advice and service approach with demonstrated ability to proactively listen and identify opportunities to deepen member relationships. By providing our members with support and financial advice, we help them Build a Better Future, Together. While this job is posted as a Customer Service Representative, internally, we title it a Member Service Representative, always putting members at the centre of everything we do. This is a part-time position with a minimum of 15 hours per week, up to 30 hours per week depending on branch staffing need. Our Sidney branch is open Monday to Saturday and we are looking for candidates who have open availability on those days. What you'll get to do: Be the first friendly face our members see at Coast Capital by exhibiting our Coast Capital values; We build connection. We act with courage. We re-imagine. Build relationships with member and deliver an outstanding member experience by meeting their initial needs and proactively identifying future opportunities through money chats and so much more! Educating members on our alternate channels (online banking and mobile platforms) to deliver a memorable member experience Contribute to team results through listening, spotting opportunities and partnering with other Coast Capital team members to best meet our members financial needs Build a strong understanding of how Coast Capital Savings assists in providing financial well-being to our members Create a positive member experience by proactively taking ownership of resolving and preventing member banking issues. Be the first line of defense by being on the lookout for any counterfeit money or illegal transactions that may occur. Who are we looking for? To be successful as a Member Service Representative in a Coast Capital branch, you must be positive, team-oriented individual with the following knowledge, skills and abilities. Communication - You have strong verbal English communication skills and are comfortable having sensitive conversations with members. A second language you're comfortable using is a bonus. Active Listening - You listen to your customer and ensure you identify the challenge they may have so you can work towards a positive outcome. Empathy - You understand a bank account is more than numbers on a screen and you can show understanding and respect for whatever situation a member might be in. Initiative - You don't sit and wait for something to do. You see something that needs to be done, and do it. Problem Solving - You find job satisfaction by identifying a member problem and work towards solving it with them. Curiosity - You are a life-long learner who loves to grow their understanding of the financial world. Advisory - You are comfortable identifying opportunities and suggesting Coast Capital products to our members by referring them to other specialists within our organization. Adaptability - You happily handle whatever situation comes your way. Motivation - You are a self-motivated, positive and are looking to grow your career in customer service and/or banking. Integrity - You follow the documented process and do the right thing, every time. Even when no one is watching. Legal Eligibility - You are legally entitled to work for any employer. Please note for those candidates interested in applying for a Canadian Permanent residency, this position falls under a C National Occupation Code (NOC). Equity, Diversity & Inclusion at Coast Capital Don't meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone - including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you're excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital. At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community. We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact [email protected] or call 778-391-5836. We will work with you to meet your needs. Why join Coast Capital Savings? Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities. Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we're doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive. A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership. Work where you're most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role. Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle. Retirement options. We also take care of our employees once they retire. That's why we offer the choice of a defined contribution or defined benefit pension plan or RSP's. Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits. Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We're human, which means we like to have fun with events, celebrations, and recognition throughout the year. An award winning culture. We're a Platinum member of Canada's Best Managed Companies and are regularly recognized by Canada's Most Admired Corporate Cultures and the BC Top Employers Awards. We reinvest 10% back into the community. When we do well, our communities do well. That's why since 2000 we've invested over $90 million into our member's communities. Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice. D&I at Coast At Coast Capital, we value diversity, equity and inclusion. We're not all the same and we like it that way. We don't just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
Part-Time Casual Promotions Representative - Sudbury
Rogers, Sudbury, ON
Part-Time Casual Promotions Representative - Sudbury Are you ready to take your career to new heights and be a part of a dynamic team at Rogers Sports & Media? We believe in creativity, innovation, and collaboration in everything we do, and we are looking for people who share this mindset to join us. With a monthly reach of 30 million Canadians, you can help shape the future of sports, news, e-commerce, and entertainment. At Rogers, we value diversity and inclusivity and believe that every voice matters. Join us today and be a part of a team that is redefining the future of media.Rogers Sports & Media is seeking Part Time Casual Promotions Representative to join our team in Sudbury. You will represent our stations at the hottest events in and around our markets. Reporting to the Branded Content & Activations Lead, the successful candidate will love being the center of attention; will tweet, post Facebook and Instagram updates; and make sure that our stations are well represented at an array of station driven and client events.If you love media, value making connections in the community and understand that a radio station's superpower is engaging locally and delivering positive results for clients - we encourage you to apply for this position.What you will do... Execute station events and on-site promotions, including set-up of various signage, equipment, and driving branded vehicles Attend all major station promotions, designated client promotions, and non-profit street team events as required Assist in sourcing events to support and attend; organize on-site aspects of community cruiser programs Proactively engage and interact with listeners, contest winners, clients and the general public Brand and market the Rogers radio properties in a professional manner to entertain crowds with music, games, prizing, etc. Establish strong relationships with other team members and key partners Maintain and take promotional inventory, including signage, prizing, and equipment in the station storage area; upkeep station vehicles Use and understand station social media pages while on location (Facebook, Twitter, Instagram, Snapchat, TikTok) Able to perform cut-ins to promote presence at an event where necessary, upkeep cruiser pages on station websites Provide regular event feedback to The Branded Content and Integrations Leads. Assist team with office work such as preparing guest lists, preparing web contests, preparing wrap reports, analyzing contest results and other duties as assigned. What you will bring... Strong knowledge of the market you are applying for High energy, outgoing and eager to initiate conversation with the public Must be able to take initiative, self-manage, and flourish in a team environment Independent problem solving and decision-making skills Must be able to work flexible hours weekends, evenings, and holidays - occasionally on short notice Experience with social media (Facebook, Twitter, Instagram, TikTok), Wordpress, and video editing software an asset Must be willing to jump into other roles as needed by station Must hold a valid CLASS G driver's license Able to set up station equipment (lifting up to 50 pounds) Here's what you can expect in return: A manager who deeply cares about your development and long-term career at Rogers Appropriate and comprehensive training for success to win as a team! A team that trusts and wants to win together Schedule: Part time Shift: On Call Length of Contract: No Selection Work Location: 880 Lasalle Blvd (151), Sudbury, ON Travel Requirements: None Posting Category/Function: Broadcasting & Programming Requisition ID: 224950At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Rogers Sports & MediaLocation: Sudbury, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: System Administrator, Social Media, Equity, Part Time, Technology, Marketing, Finance Apply now »
Part-Time Casual Promotions Representative - Timmins
Rogers, Timmins, ON
Part-Time Casual Promotions Representative - Timmins Are you ready to take your career to new heights and be a part of a dynamic team at Rogers Sports & Media? We believe in creativity, innovation, and collaboration in everything we do, and we are looking for people who share this mindset to join us. With a monthly reach of 30 million Canadians, you can help shape the future of sports, news, e-commerce, and entertainment. At Rogers, we value diversity and inclusivity and believe that every voice matters. Join us today and be a part of a team that is redefining the future of media.Rogers Sports & Media is seeking two Part Time Casual Promotions Representativesto join our team in Timmins. You will represent our stations at the hottest events in and around our markets. Reporting to the Branded Content & Activations Lead, the successful candidate will love being the center of attention; will tweet, post Facebook and Instagram updates; and make sure that our stations are well represented at an array of station driven and client events. If you love media, value making connections in the community and understand that a radio station's superpower is engaging locally and delivering positive results for clients - we encourage you to apply for this position.What you will do... Execute station events and on-site promotions, including set-up of various signage, equipment, and driving branded vehicles Attend all major station promotions, designated client promotions, and non-profit street team events as required Assist in sourcing events to support and attend; organize on-site aspects of community cruiser programs Proactively engage and interact with listeners, contest winners, clients and the general public Brand and market the Rogers radio properties in a professional manner to entertain crowds with music, games, prizing, etc. Establish strong relationships with other team members and key partners Maintain and take promotional inventory, including signage, prizing, and equipment in the station storage area; upkeep station vehicles Use and understand station social media pages while on location (Facebook, Twitter, Instagram, Snapchat, TikTok) Able to perform cut-ins to promote presence at an event where necessary, upkeep cruiser pages on station websites Provide regular event feedback to the team Assist team with office work such as preparing guest lists, preparing web contests, preparing wrap reports, analyzing contest results and other duties as assigned. What you will bring... Strong knowledge of the market you are applying for High energy, outgoing and eager to initiate conversation with the public Must be able to take initiative, self-manage, and flourish in a team environment Independent problem solving and decision-making skills Must be able to work flexible hours weekends, evenings, and holidays - occasionally on short notice Experience with social media (Facebook, Twitter, Instagram, TikTok), Wordpress, and video editing software an asset Must be willing to jump into other roles as needed by station Must hold a valid CLASS G driver's license Able to set up station equipment (lifting up to 50 pounds) Here's what you can expect in return: A manager who deeply cares about your development and long-term career at Rogers Appropriate and comprehensive training for success to win as a team! A team that trusts and wants to win together Schedule: Part time Shift: On Call Length of Contract: No Selection Work Location: 260 Second Avenue No.1 (153), Timmins, ON Travel Requirements: None Posting Category/Function: Broadcasting & Programming Requisition ID: 224222At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Rogers Sports & MediaLocation: Timmins, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Social Media, System Administrator, Equity, Part Time, Marketing, Technology, Finance Apply now »
Executive director - financial, communications and other business serv
Haryanvi Brothers Ltd (HBL), Lloydminster, AB, CA
Title:Executive director - financial, communications and other business servicesJob TypesRegular jobTerms of Employment:Full Time, PermanentSalary:$60.10/ Hour, for 40 Hours per weekAnticipated Start Date (at the latest in 3 months):As soon as possibleLocation:5635, 44th StreetLloydminster, ABT9V 0B2(1 Vacancy)OverviewLanguagesEnglishEducationCollege/CEGEPExperience2 years to less than 3 yearsResponsibilitiesTasksAuthorize and organize the establishment of major departments and associated senior staff positionsAllocate material, human and financial resources to implement organizational policies and programsEstablish financial and administrative controls; formulate and approve promotional campaigns; and approve overall human resources planningRepresent the organization, or delegate representatives to act on behalf of the organization, in negotiations or other official functionsEstablish objectives for the organization and formulate or approve policies and programsSelect middle managers, directors or other executive staff; delegate the necessary authority to them and create optimum working conditionsSupervisionMore than 20 peopleAdditional informationWork conditions and physical capabilitiesWork under pressureFast-paced environmentPersonal suitabilityExcellent written communicationAccurateExcellent oral communicationOrganizedEmployer: Haryanvi Brothers Ltd (HBL)How to applyBy emailBy mail5635, 44th StreetLloydminster, ABT9V 0B2
Customer Services Representative - Full-time - Aulds Road Branch
Coast Capital Savings, Nanaimo, BC
Location: Aulds Road Branch Job Type: Full Time myWork Options: In-person Starting Salary Range: $43,600 - $54,500 Background Screening Requirement: Enhanced Criminal Record Check (every 5 years) Credit Check (every 5 years) Social Media Check (every 5 years) Identity Verification Education Verification Employment Verification References What's the job? On any given shift you will be the face of Coast Capital in the branch and balance a friendly advice and service approach with demonstrated ability to proactively listen and identify opportunities to deepen member relationships. By providing our members with support and financial advice, we help them Build a Better Future, Together. While this job is posted as a Customer Service Representative, internally, we title it a Member Service Representative, always putting members at the centre of everything we do. This is a full-time position alternating between a Monday-Friday and Tuesday-Saturday schedule. We are looking for candidates with full availability on those days. What you'll get to do: Be the first friendly face our members see at Coast Capital by exhibiting our Coast Capital values; We build connection. We act with courage. We re-imagine. Build relationships with member and deliver an outstanding member experience by meeting their initial needs and proactively identifying future opportunities through money chats and so much more! Educating members on our alternate channels (online banking and mobile platforms) to deliver a memorable member experience Contribute to team results through listening, spotting opportunities and partnering with other Coast Capital team members to best meet our members financial needs Build a strong understanding of how Coast Capital Savings assists in providing financial well-being to our members Create a positive member experience by proactively taking ownership of resolving and preventing member banking issues. Be the first line of defense by being on the lookout for any counterfeit money or illegal transactions that may occur. Who are we looking for? To be successful as a Member Service Representative in a Coast Capital branch, you must be positive, team-oriented individual with the following knowledge, skills and abilities. Communication - You have strong verbal English communication skills and are comfortable having sensitive conversations with members. A second language you're comfortable using is a bonus. Active Listening - You listen to your customer and ensure you identify the challenge they may have so you can work towards a positive outcome. Empathy - You understand a bank account is more than numbers on a screen and you can show understanding and respect for whatever situation a member might be in. Initiative - You don't sit and wait for something to do. You see something that needs to be done, and do it. Problem Solving - You find job satisfaction by identifying a member problem and work towards solving it with them. Curiosity - You are a life-long learner who loves to grow their understanding of the financial world. Advisory - You are comfortable identifying opportunities and suggesting Coast Capital products to our members by referring them to other specialists within our organization. Adaptability - You happily handle whatever situation comes your way. Motivation - You are a self-motivated, positive and are looking to grow your career in customer service and/or banking. Integrity - You follow the documented process and do the right thing, every time. Even when no one is watching. Legal Eligibility - You are legally entitled to work for any employer. Please note for those candidates interested in applying for a Canadian Permanent residency, this position falls under a C National Occupation Code (NOC). Equity, Diversity & Inclusion at Coast Capital Don't meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone - including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you're excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital. At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community. We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact [email protected] or call 778-391-5836. We will work with you to meet your needs. Why join Coast Capital Savings? Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities. Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we're doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive. A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership. Work where you're most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role. Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle. Retirement options. We also take care of our employees once they retire. That's why we offer the choice of a defined contribution or defined benefit pension plan or RSP's. Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits. Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We're human, which means we like to have fun with events, celebrations, and recognition throughout the year. An award winning culture. We're a Platinum member of Canada's Best Managed Companies and are regularly recognized by Canada's Most Admired Corporate Cultures and the BC Top Employers Awards. We reinvest 10% back into the community. When we do well, our communities do well. That's why since 2000 we've invested over $90 million into our member's communities. Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice. D&I at Coast At Coast Capital, we value diversity, equity and inclusion. We're not all the same and we like it that way. We don't just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
Customer Services Representative - Coquitlam
Coast Capital Savings, Coquitlam, BC
Location: Coquitlam Branch Job Type: Part Time myWork Options: In-person Starting Salary Range: $22.35-$26.56 Background Screening Requirement: Enhanced Criminal Record Check Credit Check Identity Verification Education Verification Employment Verification References What's the job? On any given shift you will be the face of Coast Capital in the branch and balance a friendly advice and service approach with demonstrated ability to proactively listen and identify opportunities to deepen member relationships. By providing our members with support and financial advice, we help them Build a Better Future, Together. While this job is posted as a Customer Service Representative, internally, we title it a Member Service Representative, always putting members at the centre of everything we do. This is a part-time position with a minimum of 15 hours per week, up to 30 hours per week depending on branch staffing need. Our Coquitlam branch is open Monday to Saturday and we are looking for candidates who have open availability on those days. What you'll get to do: Be the first friendly face our members see at Coast Capital by exhibiting our Coast Capital values; We build connection. We act with courage. We re-imagine. Build relationships with member and deliver an outstanding member experience by meeting their initial needs and proactively identifying future opportunities through money chats and so much more! Educating members on our alternate channels (online banking and mobile platforms) to deliver a memorable member experience Contribute to team results through listening, spotting opportunities and partnering with other Coast Capital team members to best meet our members financial needs Build a strong understanding of how Coast Capital Savings assists in providing financial well-being to our members Create a positive member experience by proactively taking ownership of resolving and preventing member banking issues. Be the first line of defense by being on the lookout for any counterfeit money or illegal transactions that may occur. Who are we looking for? To be successful as a Member Service Representative in a Coast Capital branch, you must be positive, team-oriented individual with the following knowledge, skills and abilities. Communication - You have strong verbal English communication skills and are comfortable having sensitive conversations with members. A second language you're comfortable using is a bonus. Active Listening - You listen to your customer and ensure you identify the challenge they may have so you can work towards a positive outcome. Empathy - You understand a bank account is more than numbers on a screen and you can show understanding and respect for whatever situation a member might be in. Initiative - You don't sit and wait for something to do. You see something that needs to be done, and do it. Problem Solving - You find job satisfaction by identifying a member problem and work towards solving it with them. Curiosity - You are a life-long learner who loves to grow their understanding of the financial world. Advisory - You are comfortable identifying opportunities and suggesting Coast Capital products to our members by referring them to other specialists within our organization. Adaptability - You happily handle whatever situation comes your way. Motivation - You are a self-motivated, positive and are looking to grow your career in customer service and/or banking. Integrity - You follow the documented process and do the right thing, every time. Even when no one is watching. Legal Eligibility - You are legally entitled to work for any employer. Please note for those candidates interested in applying for a Canadian Permanent residency, this position falls under a C National Occupation Code (NOC). Equity, Diversity & Inclusion at Coast Capital Don't meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone - including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you're excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital. At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community. We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact [email protected] or call 778-391-5836. We will work with you to meet your needs. Why join Coast Capital Savings? Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities. Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we're doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive. A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership. Work where you're most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role. Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle. Retirement options. We also take care of our employees once they retire. That's why we offer the choice of a defined contribution or defined benefit pension plan or RSP's. Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits. Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We're human, which means we like to have fun with events, celebrations, and recognition throughout the year. An award winning culture. We're a Platinum member of Canada's Best Managed Companies and are regularly recognized by Canada's Most Admired Corporate Cultures and the BC Top Employers Awards. We reinvest 10% back into the community. When we do well, our communities do well. That's why since 2000 we've invested over $90 million into our member's communities. Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice. D&I at Coast At Coast Capital, we value diversity, equity and inclusion. We're not all the same and we like it that way. We don't just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
Customer Services Representative - Central Saanich Branch
Coast Capital Savings, Saanichton, BC
Location: Central Saanich Branch Job Type: Part Time myWork Options: In-person Starting Salary Range: $22.35-$26.56 per hour Background Screening Requirement: Enhanced Criminal Record Check Credit Check Identity Verification Education Verification Employment Verification References James & Adeline from our Talent Acquisition Team will be at the Central Saanich & Sidney branch on Tuesday, April 16th from 12-5 pm. If you are interested in this or another role at Coast Capital please email [email protected] to schedule a specific time, or just drop in with your resume and meet the team! What's the job? On any given shift you will be the face of Coast Capital in the branch and balance a friendly advice and service approach with demonstrated ability to proactively listen and identify opportunities to deepen member relationships. By providing our members with support and financial advice, we help them Build a Better Future, Together. While this job is posted as a Customer Service Representative, internally, we title it a Member Service Representative, always putting members at the centre of everything we do. This is a part-time position with a minimum of 15 hours per week, up to 30 hours per week depending on branch staffing need. Our Central Saanich branch is open Tuesday to Saturday and we are looking for candidates who have open availability on those days. What you'll get to do: Be the first friendly face our members see at Coast Capital by exhibiting our Coast Capital values; We build connection. We act with courage. We re-imagine. Build relationships with member and deliver an outstanding member experience by meeting their initial needs and proactively identifying future opportunities through money chats and so much more! Educating members on our alternate channels (online banking and mobile platforms) to deliver a memorable member experience Contribute to team results through listening, spotting opportunities and partnering with other Coast Capital team members to best meet our members financial needs Build a strong understanding of how Coast Capital Savings assists in providing financial well-being to our members Create a positive member experience by proactively taking ownership of resolving and preventing member banking issues. Be the first line of defense by being on the lookout for any counterfeit money or illegal transactions that may occur. Who are we looking for? To be successful as a Member Service Representative in a Coast Capital branch, you must be positive, team-oriented individual with the following knowledge, skills and abilities. Communication - You have strong verbal English communication skills and are comfortable having sensitive conversations with members. A second language you're comfortable using is a bonus. Active Listening - You listen to your customer and ensure you identify the challenge they may have so you can work towards a positive outcome. Empathy - You understand a bank account is more than numbers on a screen and you can show understanding and respect for whatever situation a member might be in. Initiative - You don't sit and wait for something to do. You see something that needs to be done, and do it. Problem Solving - You find job satisfaction by identifying a member problem and work towards solving it with them. Curiosity - You are a life-long learner who loves to grow their understanding of the financial world. Advisory - You are comfortable identifying opportunities and suggesting Coast Capital products to our members by referring them to other specialists within our organization. Adaptability - You happily handle whatever situation comes your way. Motivation - You are a self-motivated, positive and are looking to grow your career in customer service and/or banking. Integrity - You follow the documented process and do the right thing, every time. Even when no one is watching. Legal Eligibility - You are legally entitled to work for any employer. Please note for those candidates interested in applying for a Canadian Permanent residency, this position falls under a C National Occupation Code (NOC). Equity, Diversity & Inclusion at Coast Capital Don't meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone - including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you're excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital. At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community. We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact [email protected] or call 778-391-5836. We will work with you to meet your needs. Why join Coast Capital Savings? Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities. Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we're doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive. A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership. Work where you're most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role. Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle. Retirement options. We also take care of our employees once they retire. That's why we offer the choice of a defined contribution or defined benefit pension plan or RSP's. Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits. Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We're human, which means we like to have fun with events, celebrations, and recognition throughout the year. An award winning culture. We're a Platinum member of Canada's Best Managed Companies and are regularly recognized by Canada's Most Admired Corporate Cultures and the BC Top Employers Awards. We reinvest 10% back into the community. When we do well, our communities do well. That's why since 2000 we've invested over $90 million into our member's communities. Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice. D&I at Coast At Coast Capital, we value diversity, equity and inclusion. We're not all the same and we like it that way. We don't just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
Customer Services Representative - Ironwood
Coast Capital Savings, Richmond, BC
Location: Ironwood Branch Job Type: Part Time myWork Options: In-person, Hybrid Starting Salary Range: $22.35-$26.56 Background Screening Requirement: Enhanced Criminal Record Check Credit Check Identity Verification Education Verification Employment Verification References What's the job? On any given shift you will be the face of Coast Capital in the branch and balance a friendly advice and service approach with demonstrated ability to proactively listen and identify opportunities to deepen member relationships. By providing our members with support and financial advice, we help them Build a Better Future, Together. While this job is posted as a Customer Service Representative, internally, we title it a Member Service Representative, always putting members at the centre of everything we do. This is a part-time position with a minimum of 15 hours per week, up to 30 hours per week depending on branch staffing need. Our Ironwood branch is open Tuesday to Saturday and we are looking for candidates who have open availability on those days. What you'll get to do: Be the first friendly face our members see at Coast Capital by exhibiting our Coast Capital values; We build connection. We act with courage. We re-imagine. Build relationships with member and deliver an outstanding member experience by meeting their initial needs and proactively identifying future opportunities through money chats and so much more! Educating members on our alternate channels (online banking and mobile platforms) to deliver a memorable member experience Contribute to team results through listening, spotting opportunities and partnering with other Coast Capital team members to best meet our members financial needs Build a strong understanding of how Coast Capital Savings assists in providing financial well-being to our members Create a positive member experience by proactively taking ownership of resolving and preventing member banking issues. Be the first line of defense by being on the lookout for any counterfeit money or illegal transactions that may occur. Who are we looking for? To be successful as a Member Service Representative in a Coast Capital branch, you must be positive, team-oriented individual with the following knowledge, skills and abilities. Communication - You have strong verbal English communication skills and are comfortable having sensitive conversations with members. A second language you're comfortable using is a bonus. Active Listening - You listen to your customer and ensure you identify the challenge they may have so you can work towards a positive outcome. Empathy - You understand a bank account is more than numbers on a screen and you can show understanding and respect for whatever situation a member might be in. Initiative - You don't sit and wait for something to do. You see something that needs to be done, and do it. Problem Solving - You find job satisfaction by identifying a member problem and work towards solving it with them. Curiosity - You are a life-long learner who loves to grow their understanding of the financial world. Advisory - You are comfortable identifying opportunities and suggesting Coast Capital products to our members by referring them to other specialists within our organization. Adaptability - You happily handle whatever situation comes your way. Motivation - You are a self-motivated, positive and are looking to grow your career in customer service and/or banking. Integrity - You follow the documented process and do the right thing, every time. Even when no one is watching. Legal Eligibility - You are legally entitled to work for any employer. Please note for those candidates interested in applying for a Canadian Permanent residency, this position falls under a C National Occupation Code (NOC). Equity, Diversity & Inclusion at Coast Capital Don't meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone - including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you're excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital. At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community. We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact [email protected] or call 778-391-5836. We will work with you to meet your needs. Why join Coast Capital Savings? Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities. Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we're doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive. A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership. Work where you're most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role. Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle. Retirement options. We also take care of our employees once they retire. That's why we offer the choice of a defined contribution or defined benefit pension plan or RSP's. Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits. Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We're human, which means we like to have fun with events, celebrations, and recognition throughout the year. An award winning culture. We're a Platinum member of Canada's Best Managed Companies and are regularly recognized by Canada's Most Admired Corporate Cultures and the BC Top Employers Awards. We reinvest 10% back into the community. When we do well, our communities do well. That's why since 2000 we've invested over $90 million into our member's communities. Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice. D&I at Coast At Coast Capital, we value diversity, equity and inclusion. We're not all the same and we like it that way. We don't just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
Customer Services Representative - King George Station
Coast Capital Savings, Surrey, BC
Location: Help Headquarters Branch Job Type: Part Time myWork Options: In-person Starting Salary Range: $22.35-$26.56 Per Hour Background Screening Requirement: Enhanced Criminal Record Check Credit Check Identity Verification Education Verification Employment Verification References What's the job? On any given shift you will be the face of Coast Capital in the branch and balance a friendly advice and service approach with demonstrated ability to proactively listen and identify opportunities to deepen member relationships. By providing our members with support and financial advice, we help them Build a Better Future, Together. While this job is posted as a Customer Service Representative, internally, we title it a Member Service Representative, always putting members at the centre of everything we do. This is a part-time position with a minimum of 15 hours per week, up to 30 hours per week depending on branch staffing need. Our HHQ (King George Station) branch is open Monday to Saturday and we are looking for candidates who have open availability on those days. What you'll get to do: Be the first friendly face our members see at Coast Capital by exhibiting our Coast Capital values; We build connection. We act with courage. We re-imagine. Build relationships with member and deliver an outstanding member experience by meeting their initial needs and proactively identifying future opportunities through money chats and so much more! Educating members on our alternate channels (online banking and mobile platforms) to deliver a memorable member experience Contribute to team results through listening, spotting opportunities and partnering with other Coast Capital team members to best meet our members financial needs Build a strong understanding of how Coast Capital Savings assists in providing financial well-being to our members Create a positive member experience by proactively taking ownership of resolving and preventing member banking issues. Be the first line of defense by being on the lookout for any counterfeit money or illegal transactions that may occur. Who are we looking for? To be successful as a Member Service Representative in a Coast Capital branch, you must be positive, team-oriented individual with the following knowledge, skills and abilities. Communication - You have strong verbal English communication skills and are comfortable having sensitive conversations with members. A second language you're comfortable using is a bonus. Active Listening - You listen to your customer and ensure you identify the challenge they may have so you can work towards a positive outcome. Empathy - You understand a bank account is more than numbers on a screen and you can show understanding and respect for whatever situation a member might be in. Initiative - You don't sit and wait for something to do. You see something that needs to be done, and do it. Problem Solving - You find job satisfaction by identifying a member problem and work towards solving it with them. Curiosity - You are a life-long learner who loves to grow their understanding of the financial world. Advisory - You are comfortable identifying opportunities and suggesting Coast Capital products to our members by referring them to other specialists within our organization. Adaptability - You happily handle whatever situation comes your way. Motivation - You are a self-motivated, positive and are looking to grow your career in customer service and/or banking. Integrity - You follow the documented process and do the right thing, every time. Even when no one is watching. Legal Eligibility - You are legally entitled to work for any employer. Please note for those candidates interested in applying for a Canadian Permanent residency, this position falls under a C National Occupation Code (NOC). Equity, Diversity & Inclusion at Coast Capital Don't meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone - including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you're excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital. At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community. We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact [email protected] or call 778-391-5836. We will work with you to meet your needs. Why join Coast Capital Savings? Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities. Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we're doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive. A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership. Work where you're most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role. Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle. Retirement options. We also take care of our employees once they retire. That's why we offer the choice of a defined contribution or defined benefit pension plan or RSP's. Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits. Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We're human, which means we like to have fun with events, celebrations, and recognition throughout the year. An award winning culture. We're a Platinum member of Canada's Best Managed Companies and are regularly recognized by Canada's Most Admired Corporate Cultures and the BC Top Employers Awards. We reinvest 10% back into the community. When we do well, our communities do well. That's why since 2000 we've invested over $90 million into our member's communities. Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice. D&I at Coast At Coast Capital, we value diversity, equity and inclusion. We're not all the same and we like it that way. We don't just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
Customer Services Representative - North Road
Coast Capital Savings, Burnaby, BC
Location: North Road, BBY Job Type: Part Time myWork Options: In-person Starting Salary Range: $22.35-$26.56 Background Screening Requirement: Enhanced Criminal Record Check Credit Check Identity Verification Education Verification Employment Verification References What's the job? On any given shift you will be the face of Coast Capital in the branch and balance a friendly advice and service approach with demonstrated ability to proactively listen and identify opportunities to deepen member relationships. By providing our members with support and financial advice, we help them Build a Better Future, Together. While this job is posted as a Customer Service Representative, internally, we title it a Member Service Representative, always putting members at the centre of everything we do. This is a part-time position with a minimum of 15 hours per week, up to 30 hours per week depending on branch staffing need. Our North Road branch is open Tuesday to Saturday and we are looking for candidates who have open availability on those days. What you'll get to do: Be the first friendly face our members see at Coast Capital by exhibiting our Coast Capital values; We build connection. We act with courage. We re-imagine. Build relationships with member and deliver an outstanding member experience by meeting their initial needs and proactively identifying future opportunities through money chats and so much more! Educating members on our alternate channels (online banking and mobile platforms) to deliver a memorable member experience Contribute to team results through listening, spotting opportunities and partnering with other Coast Capital team members to best meet our members financial needs Build a strong understanding of how Coast Capital Savings assists in providing financial well-being to our members Create a positive member experience by proactively taking ownership of resolving and preventing member banking issues. Be the first line of defense by being on the lookout for any counterfeit money or illegal transactions that may occur. Who are we looking for? To be successful as a Member Service Representative in a Coast Capital branch, you must be positive, team-oriented individual with the following knowledge, skills and abilities. Communication - You have strong verbal English communication skills and are comfortable having sensitive conversations with members. A second language you're comfortable using is a bonus. Active Listening - You listen to your customer and ensure you identify the challenge they may have so you can work towards a positive outcome. Empathy - You understand a bank account is more than numbers on a screen and you can show understanding and respect for whatever situation a member might be in. Initiative - You don't sit and wait for something to do. You see something that needs to be done, and do it. Problem Solving - You find job satisfaction by identifying a member problem and work towards solving it with them. Curiosity - You are a life-long learner who loves to grow their understanding of the financial world. Advisory - You are comfortable identifying opportunities and suggesting Coast Capital products to our members by referring them to other specialists within our organization. Adaptability - You happily handle whatever situation comes your way. Motivation - You are a self-motivated, positive and are looking to grow your career in customer service and/or banking. Integrity - You follow the documented process and do the right thing, every time. Even when no one is watching. Legal Eligibility - You are legally entitled to work for any employer. Please note for those candidates interested in applying for a Canadian Permanent residency, this position falls under a C National Occupation Code (NOC). Equity, Diversity & Inclusion at Coast Capital Don't meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone - including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you're excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital. At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community. We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact [email protected] or call 778-391-5836. We will work with you to meet your needs. Why join Coast Capital Savings? Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities. Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we're doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive. A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership. Work where you're most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role. Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle. Retirement options. We also take care of our employees once they retire. That's why we offer the choice of a defined contribution or defined benefit pension plan or RSP's. Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits. Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We're human, which means we like to have fun with events, celebrations, and recognition throughout the year. An award winning culture. We're a Platinum member of Canada's Best Managed Companies and are regularly recognized by Canada's Most Admired Corporate Cultures and the BC Top Employers Awards. We reinvest 10% back into the community. When we do well, our communities do well. That's why since 2000 we've invested over $90 million into our member's communities. Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice. D&I at Coast At Coast Capital, we value diversity, equity and inclusion. We're not all the same and we like it that way. We don't just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
Sr Service Specialist (Solution Technician, Building Automation Systems) - Kelowna BC
Siemens, Richmond BC, British Columbia
Technology driven, problem solvers Customers around the world trust in our products. Our service technicians and engineers significantly contribute to that. You are the first on the scene to solve any technical problem. You are a trusted adviser, team player, and make things possible. "Unsolvable" is a foreign term, and you go the distance. Your focus on the customers' needs makes you an invaluable partner. When you join our team, the possibilities are endless. Why you'll love working for Siemens! Freedom and a healthy work-life balance- Embrace our flexible work environment with flex hours, telecommuting, and digital workspaces. Solve the world's most significant problems - Be part of exciting and innovative projects. Engaging, challenging, and fast-evolving, innovative technological environment. Opportunities to advance your career and mentorship programs on a local and global scale. Competitive total rewards package. Profit sharing available. Rewarding vacation entitlement with the opportunity to buy and sell your vacation depending on your lifestyle. Contribute to our social responsibility initiatives focused on access to education, access to technology, sustaining communities, and making a positive impact on the community. Participate in our celebrations, social events, and offsite business events. Opportunities to contribute your innovative ideas and get paid for them! Employee perks and discounts. Diversity and inclusivity focused. Siemens is proud to be an eight-time award winner of Canada's Top 100 Employers, Canada's Greenest Employers 2022, Canada's Top Employers for Young People 2024 and Greater Toronto's Top Employers 2022. What will you do? Performs preventive maintenance and diagnostics on systems and components according to the service level agreement Tests and verifies system readings ensuring an optimal system operation Diagnoses trouble or defects, determines corrective action and repairs system; discusses and documents problem with customer and or office and advises of the best course of action Completes upgrades adjustments and instrument calibration on systems and components following issued instructions Responds to customer emergency service calls on-site or remotely checks indicated points of trouble. Analyses the requirements of systems involved, checks and test systems components Works with other employees, companies, or external service providers or vendors to arrange servicing to resolve problems Through detailed service reports, documents the work executed, issues resolved etc. Work as a trusted advisor for the customer Advises Account Engineer on equipment required and time estimation for replacement parts following service visits Work with the sales representative and service account engineer to identify additional opportunities, including time and material, system extensions, upgrades and service contract expansions Proceeds with new work as per issued guidelines Participates in service turnover on assigned jobs What will you need to succeed? Requires college technical degree or equivalent combination of education and related practical experience in building mechanics, instrumentation Engineering and Technology, Control Technician Apprenticeship and control or related area. Good knowledge of English, both written and verbal An understanding of Building Automation systems and relevant standards Proven diagnostic skills - able to systematically identify and resolve technical problems Self-motivated and calm under pressure Experience in delivering high quality customer service to a broad range of customers Driver's license is essential About us. We share our ideas and champion the people behind them. For over 110 years, Siemens Canada has stood for engineering excellence, innovation, quality and reliability. Active across Canada, the company focuses on intelligent infrastructure for buildings and distributed energy systems and on automation and digitalization in the process and manufacturing industries. Siemens brings together the digital and physical worlds to benefit customers and society. Through Mobility, a leading supplier of intelligent mobility solutions for rail and road transport, Siemens is helping to shape Canada's passenger rail services. Via its majority stake in the publicly listed company Siemens Healthineers, Siemens is also a leading supplier of medical technology and digital health services. In addition, Siemens holds a minority stake in Siemens Energy, a global leader in the transmission and generation of electrical power. Making a difference together we raised $385,000 towards charitable contributions, support over 38 non-profit organizations and planted 660 trees in our local communities. Siemens Canada has 2,500 employees from coast-to-coast and 24 office and production facilities across Canada. Join our team of approximately 293,000 talented professionals in more than 190 countries/regions and help us tackle the most exciting challenges to build a successful future together. So, what are you waiting for? Take your next career step with us. To learn more about Siemens Canada, visit our website at www.siemens.ca While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.Siemens is committed to creating a diverse environment and is proud to be an equal opportunity employer. Upon request, Siemens Canada will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.By submitting personal information to Siemens Canada Limited or its affiliates, service providers and agents, you consent to our collection, use and disclosure of such information for the purposes described in our Privacy Notice available at www.siemens.ca.Siemens s'engage à créer un environnement diversifié et est fière d'être un employeur souscrivant au principe de l'égalité d'accès à l'emploi. Sur demande, Siemens Canada prendra des mesures d'accommodement raisonnables pour les personnes handicapées, dans le but de soutenir la participation des candidats dans tous les aspects du processus de recrutement. Tous les candidats qualifiés seront pris en considération pour ce poste.En transmettant des renseignements personnels à Siemens Canada limitée ou à ses sociétés affiliées, à ses fournisseurs de services ou à ses agents, vous nous autorisez à recueillir, à utiliser et à divulguer ces renseignements aux fins prévues dans notre Déclaration de protection de la confidentialité, que vous pouvez consulter au www.siemens.ca.Salary: . Date posted: 03/20/2024 08:54 PM
Promotions Representative
Rogers, Vancouver, BC
Promotions Representative Are you ready to take your career to new heights and be a part of a dynamic team at Rogers Sports & Media? We believe in creativity, innovation, and collaboration in everything we do, and we are looking for people who share this mindset to join us. With a monthly reach of 30 million Canadians, you can help shape the future of sports, news, e-commerce, and entertainment. At Rogers, we value diversity and inclusivity and believe that every voice matters. Join us today and be a part of a team that is redefining the future of media.Rogers Sports & Media is seeking a Part Time Radio Event Brand Ambassador for our stations in Vancouver, B.C.You will represent JACK 96.9, SONiC, CityNews and Sportsnet 650 at the hottest events in and around the Fraser Valley. Reporting to the Branded Content & Integration Lead, West, the successful candidate will love being the center of attention; will tweet, post Facebook and Instagram updates; and make sure that our stations are well represented at an array of station driven and client events. If you love media, value making connections in the community and understand that a radio station's superpower is engaging locally and delivering positive results for clients - we encourage you to apply for this position. Responsibilities: Execute station events and on-site activations, including set-up of various signage, equipment, and driving branded vehicles. Attend all major station events, designated client events, and non-profit events as required. Assist in sourcing events to support and attend; organize on-site aspects of community cruiser programs Proactively engage and interact with listeners, contest winners, clients and the general public. Brand and market the Rogers radio properties in a professional manner to entertain crowds with music, games, prizing, etc. Establish strong relationships with other team members and key partners. Maintain and take promotional inventory, including signage, prizing, and equipment in the station storage area, upkeep station vehicles. Use and understand station social media pages while on location (Facebook, Twitter, Instagram, Snapchat, TikTok) Able to perform cut-ins to promote presence at an event where necessary, upkeep cruiser pages on station websites. Provide regular event feedback to the Branded Content & Integration Lead, West. Assist the BC&I Team with office work such as preparing guest lists, preparing web contests, wrap reports, analyzing contest results and other duties as assigned. Qualifications: Strong knowledge of Vancouver and the Lower Mainland including the Fraser Valley High energy, outgoing and eager to initiate conversation with the public Must be able to take initiative, self-manage, and flourish in a team environment Independent problem solving and decision-making skills Must be able to work flexible hours weekends, evenings, and holidays - occasionally on short notice Experience with social media (Facebook, Twitter, Instagram, TikTok), WordPress, and video editing software an asset Must be willing to jump into other roles as needed by station Must hold a valid CLASS 5 BC driver's license Able to set up station equipment (lifting up to 35 pounds) Schedule: Part time Shift: Variable Length of Contract: 12 Months Work Location: 2440 Ash St (094), Vancouver, BC Travel Requirements: Up to 10% Posting Category/Function: Marketing & Promotions / Event Requisition ID: 304208At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Rogers Sports & MediaLocation: Vancouver, BC, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Brand Ambassador, Social Media, System Administrator, Equity, Marketing, Part Time, Technology, Finance Apply now »