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Housekeeping Aide 1 - Repost
Winnipeg Regional Health Authority, Winnipeg, MB
Requisition ID: 176044 Position Number: Multiple Positions Posting End Date: Open Until Filled City: Winnipeg Site: Health Sciences Centre Work Location: Department / Unit: Housekeeping Org Casuals Job Stream: Clinical Support Union: CUPE-FS-SHEOMay Anticipated Start Date: ASAP FTE: Casual Anticipated Shift: Days; Evenings; Nights; Weekends Daily Hours Worked: 7.75 Annual Base Hours: 2015 Salary: $17.068, $17.579, $18.106, $18.651, $19.210, $19.786 Shared Health leads the planning and coordinates the integration of patient-centred clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations. Position Overview Under the general direction of the Supervisor and following a written assignment, the incumbent is responsible for a variety of cleaning activities. Areas of assignment may include: patient care units, residences, cafeterias, offices, laboratories, locker room areas and corridors. Duties/responsibilities may also include keeping entrances free of litter, ice and snow, and assisting with flood cleanup and post construction cleanup. Uses all equipment and products in accordance with Housekeeping procedures, and adheres to all safety and health regulations and safe work practices. Reports to the Supervisor and/or Customer Representative all unsafe practices, maintenance repairs required to buildings or building systems, deficiencies in housekeeping project service, and changes in occupancy and utilization of assigned work areas which may require increased or decreased levels of Housekeeping services. Ensures proper use and knowledge of all equipment and products in accordance with Housekeeping procedures. Experience Previous related experience preferred. Education (Degree/Diploma/Certificate) Minimum Grade 10 education, Manitoba standards, required. Classroom and on-the-job training provided by Housekeeping. Qualifications and Skills Preference will be given to those applicants competent in an Indigenous language and/or knowledge in Indigenous customs, traditions and values. Must be able to read and speak English effectively. Physical Requirements Position involves walking, bending, stretching, and lifting/carrying/moving moderately heavy weights. Exposed to chemical substances, moisture, odour, noise, vibration, dust grime and interruptions. May be exposed to inadequate lighting, inadequate ventilation, radiation, infectious diseases, smoke, battery acid and temperature extremes. Usual safety procedures and Personal Protective Equipment (PPE) must be taken to avoid work injury. Has contact with patients, visitors and staff. The Collective Agreement this position is covered under, is identified by the Union noted above. As a result of The Health Sector Bargaining Unit Review Act, the bargaining agent for this position may differ from the Union identified. In the event you have any questions, please contact your site Human Resources Department. We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today. Interested candidates should select the ''Apply'' icon below to upload their cover letter, resume and copy of licenses/certification. This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment. Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE. Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted. We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.
IT/CRM System Administrator
Novella Wealth, Richmond, BC, CA
Novella Wealth, a relationship-based firm, is focusing entirely on serving our clients well. Our diverse team of experts is dedicated to providing in-depth wealth, investment, and insurance management services that enrich your every financial goal. We manage each portfolio with the same care that we give our own.We're looking for the best IT/CRM System Administrator to join the Novella family. The IT/CRM System Administrator is tasked to manage the information technology support services and the CRM system within our organization. The CRM system is a customer relationship management tool that keeps up-to-date records of customer contact information and data, and is accessible to users/clients and management to make effective use of the industry information systems technology. The IT/CRM System Administrator should be skilled and experienced in CRM, information technology development plans, policies and procedures, and advice the organization on CRM and information technology issues to accomplish business goals. At the end of the day, the IT/CRM System Administrator revolves around bridging the gap between the CRM system and the people who use it.Main activities include:- Acts as the CRM Subject Matter Expert (SME) across the organization;- Manages the technical administration of the Firm’s CRM tool and relevant integrations including troubleshooting, ensuring technical issues are resolved promptly, system enhancements and system upgrades;- Architects, designs and extends the CRM platform in alignment with business requirements, including creation of new fields, values and layout development;- Leads in translating improvement requests and requirements into working technical solutions in the CRM;- Acts as interpreter and connector; speaks the language of both marketing and technology and leads in translating requirements into data solutions;- Leads in working with vendors for applications that integrate into the CRM System;- Acts as technical lead in marketing technology aligned project management;- Implements and maintains policies and goals that support the organization's IT needs;- Monitor and maintain computer systems and networks;- Develop and implement policies and procedures on information technology strategy, management, security and service delivery and to optimize the efficiency, performance and the quality of application software;- Helps business operations groups utilize information systems to improve their efficiency;- Communicate with staff or clients through a series of actions, remotely or face-to-face, to assist in setting up systems or resolving issues;- keep up to date with industry developments;- Support the roll-out of new applications;- Ensures proper functioning of the information processing system and oversees necessary upgrades;- Develop, implement and maintain information systems and business practices pertaining to electronic information security, capture and utilization;- Set up new users’ accounts and profiles and deal with password issues;- Test and evaluate new technology;- Train agents, users and customers on CRM applications;- Oversee and ensure operating within the information technology support services’ budget.Active Directory / File Server:- User account management (create, update, delete);- File management; manage files & folders in accordance with Insurance Regulators / Licensing requirements;- Data security and access management in accordance with Insurance Council of BC and other regulators requirements;- Maintain backup of all systems.Office 365:- Create and update user mailboxes;- Provide Auto responder services;- Outlook/Mailbox monitoring;- Manage OneDrive and Document Libraries.Network Infrastructure:- WAN/LAN monitoring;- Monitor DNS, DHCP;- Internet traffic monitoring;- Maintain network cables and WiFis.Printer Management:- Ensure proper connection to printers;- Assist in servicing printers.General Maintenance:- Hardware and software installation and service;- Laptops, workstations, printers;- MS Office 2013/2016/365;- Antivirius;- Printing and Scanning;- Insurance BC custom applications;- Solve IT Support ticket requests;- Manage IT inventory.Other activities- Other tasks not specifically listed in this document may be assigned from time to time.Requirements and qualifications:- A minimum of 3 to 5 years working in Information Technology field, including 3 years of significant experience in IT/CRM services and support;- Knowledge of customer relationship management software an asset;- Post-secondary education in computer science, software engineering, or related field;- Detail oriented with an excellent foundation in software development and support, stakeholder management, requirement development and analytical skills;- Familiar with a variety of the field's concepts, practices, and procedure;- A high level of self-motivation and energy;- An optimistic, can-do attitude;- Very strong analytical skills;- Effective interpersonal skills.Wage C$43.08 / hour, 40 hour / weekAboriginal and new immigrants are encouraged. Candidates legally entitled to work in Canada can apply too.Please email resume to . Only those qualified will be contacted, NO solicitation please.Novella WealthUnit 270 10691 Shellbridge Way, Building 4, Airport Executive Park, Richmond, BC, Canada V6X 2W8
Dynamics 365 CE Technical Architect (Remote)
NTT DATA, Victoria, BC
Req ID: 271462 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Dynamics 365 CE Technical Architect (Remote) to join our team in Victoria, British Columbia (CA-BC), Canada (CA). NTT DATA, Inc. currently seeks aMicrosoft Dynamics 365 CE Senior Solution/Technical Architect to join our team for our large public sector. In this role you will work with our team of functional consultants and developers along with the client's technical team to investigate and remediate Microsoft Dynamics CE (CRM) applications; you will work to analyze, recommend, and oversee the application of good Dynamics coding practices and pipeline management; play the leading role in architecting, designing, and overseeing the development of Dynamics enhancements; work with our other architects to ensure cross-application integrations are architected, designed, and managed with security and privacy in mind. All work is currently remote, but occasional travel may be necessary. Our client is in the Pacific Time Zone -scheduled meetings will necessitate availability during business hours, and non-schedule work can be performed to meet work-life needs. Day-to-day duties and responsibilities: • Leverage technical expertise to architect Dynamics CE-based solutions • Technical support for existing client solutions and development of new features both at a technical and functional level • Assess scope and requirements and recommend appropriate solutions • Effectively communicate with clients, project leaders, delivery teams and business partners to ensure timely and high-quality delivery • Elicit technical,operational and user requirements • Participate in all phases in the project lifecycle on new initiatives for the client • Create technical and solution documentation for the project/support team and clients • Develop relationships with cross-functional delivery teams to ensure strong client relationships and solution delivery • Hands-on development of solutions as per specification • Remediation of support tickets • Report to account delivery leaders and client teams Qualifications: Technical • Understanding industry standard best practices for Dynamics 365 CE for both on-premises and cloud solutions • Architecting complex solutions within the on-premises environment. • Experience in configuration of Dynamics 365 and strong awareness of customization components (Plug-ins, JavaScript) as well as WebAPI and SSIS is required. • Previous experience in custom development within thecontext of Dynamics 365 CE on-premises, is expected. This includes: • • .NET and C# development with CRM API, REST/ODATA and SOAP endpoints • ADO.NET, ASP.NET, Windows Communication and Workflow Foundations, JS and HTML • Object-oriented design and Service Oriented Architecture (SOA) • Server-side code, custom business logic, integration modules, workflow assemblies and plug-ins • Strong experience and skill integrating with MS SharePoint Non-Technical • Familiar with core Microsoft offerings • Proposal writing, product demonstration and presentations • Consulting experience working with external clients • Excellent interpersonal and communication skills • Excellent time management skills • Ability to work with minimal oversight • Candidate must reside in the Pacific time zone or have a firm commitment to work the significant majority of Pacific time zone business hours • Seven (7) years Dynamics experience with a four (4) year post-secondary degree program ORTen (10) years Dynamics experience with a Two (2) year diploma program Nice to have • Experience with Dynamics Cloud including Dynamics 365 CE, Power Platform (Power Portals, Canvas/Model-driven apps, Power Automate, Power Virtual Agents and Power BI) and the Dataverse • Experience with Dynamics on-prem to cloud migration. • Experience integrating Dynamics with custom portal solutions • Experience in working with the Public Sector About NTT DATA Services NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more. NTT DATA Services is an equal opportunity employer and considers all applicants without regard to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so we can connect you with the appropriate team. INDHCLSMC #LI-PAS Job Segment: Developer, IT Architecture, Pre-Sales, Proposal Writer, CRM, Technology, Sales
Logistic agent
Fed Supply, Repentigny, QC
Hello ! I'm Eléonore, recruitment consultant for Fed Supply, the employment agency specializing in supply chain, logistics, transportation and customer service - offering temporary and permanent jobs on Montreal's North Shore.YOUR POSITION We are looking to fill the position of Logistics Officer. My client is : - a Canadian industrial company Group values: innovation, sustainability and commitment Reason for recruitment: replacementResponsibilities: Develop and optimize procedures for centralized shipping and receiving of materials; Act as contact person between customers and/or suppliers regarding transportation; Prepare local and international shipping files; Communicate with assigned customs brokers and provide required documentation; Set up transportation agreements according to regions to be served; Negotiate freight rates with carriers; Communicate and follow up with assigned carriers; Prepare export documents for orders of systems, parts or containers; Ensure compliance with customs and other international trade obligations; Obtain quotations for shipments;College diploma or attestation in transportation logistics, operations management or other relevant field; Minimum 3 years experience in a similar position; Knowledge of customs, transport and incoterms processes; Computer skills (ERP and Microsoft Office); Valid class 5 driving license; Experience in forklift driving and overhead crane operation; Excellent communication skills in French and English; Recruitment process : First interview with Eléonore Perin, logistics recruitment consultant at Fed - then interview with human resources. To apply: www.fedsupply.ca To contact me: (438) 498 0191 The masculine form is used here only to save space.
RSW R15 - Assistant Operations Supervisor
BC Public Service, Kamloops, BC
Posting Title RSW R15 - Assistant Operations Supervisor Position Classification RSW R15 Union GEU Work Options Location Kamloops, BC V2H 1B7 CA (Primary)Salary Range $57,296.54 - $64,805.30 annually Close Date 3/28/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Public Safety & Sol General Ministry Branch / Division BC Liquor Distribution Branch Job Summary Assistant OperationsSupervisor RSW R15About the BCLDB:The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis, and operates the retails brands BCLIQUOR and BC Cannabis Stores.The LDB is committed to government's goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page. The LDB Wholesale Operations team is responsible for the registration, procurement, customs clearance, selling and distribution of liquor products for the province of British Columbia. Our stakeholders comprise approximately 800 suppliers, over 1500 retail outlets and 8000 licensed establishments. Working in collaboration with our suppliers and agents, our vision is to provide a reliable and efficient service to support the success of our customers. There are five key divisions within the business; Supply Chain, Pricing, Imports, Customer Service and Distribution. Each of our teams work closely in alignment with each other to provide a seamless customer experience and deliver our service goals.About this role:The Assistant Supervisor provides assistance in attaining efficient operation of the distribution department as assigned. This will include assisting in the supervision and assignment of resources to optimize the operation, ensuring compliance with WorkSafeBC regulations, LDB internal policies and procedures not limited to, safety policies and Standard Operating Procedures (SOPs). To accomplish this the incumbent must have knowledge of all warehouse duties and functions.A criminal record check is required.This position requires the operation of a variety of mechanical and hand-operated equipment including forklifts, reach trucks and electric pallet movers. This position may require lifting liquor cases up to 50lbs. to varying heights and performing warehouse duties including frequent bending, pushing, carrying, pulling and standing. There may be exposure to dust and noise in a fully operational warehouse. Loud machinery is operated on site.Successful candidates are required to wear safety vest and associated footwear. They must be prepared to work in a multi-shift facility and willing to travel and work overtime on an occasional basis, as required.For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting.An eligibility list for permanent or temporary future opportunities may be established.There are 2 vacancies available: 1 on Afternoon Shift and 1 on Night Shift.Position requirements:Education and Experience: Secondary (high) school diploma or equivalent certificate. Recent* supervisor experience assigning, monitoring and examining work of employees and demonstrating coaching and communicating to employees to achieve expectations. Experience with Microsoft Outlook and Excel applications. Preference may be given to those candidates with the following: Post-secondary education in Operations Management or a related field. Recent* experience working in a fast-paced warehouse environment. Experience utilizing a Warehouse Management System (WMS). *Recent experience is defined as occurring in the last 5 years. .Application instructions:To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered: A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process. Your cover letter must contain information detailing how your qualifications meet the position requirements as listed in the job posting. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. For specific position-related enquiries, please contact Rebecca Levick, HR Advisor at [email protected] .Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to [email protected] before the stated closing time, and they will respond as soon as possible to assist you.Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition.Working for the BC Public Service:The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers .Job Category Administrative Services Additional Information
ADMN O 24R - Quality Assurance Manager, Wholesale Customer Care
BC Public Service, Burnaby, BC
Posting Title ADMN O 24R - Quality Assurance Manager, Wholesale Customer Care Position Classification Administrative Officer R24 Union GEU Work Options Location Burnaby, BC V3J 1N3 CA (Primary)Salary Range $73,855.42 - $84,134.34 annually Close Date 3/25/2024 Job Type Temporary (Auxiliary) Temporary End Date 2/28/2025 Ministry/Organization BC Public Service -> Public Safety & Sol General Ministry Branch / Division BC Liquor Distribution Branch Job Summary Quality Assurance Manager, Wholesale Customer Care Administrative Officer R24About the BCLDB:The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis, and operates the retails brands BCLIQUOR and BC Cannabis Stores.The LDB is committed to government's goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page. The LDB Wholesale Operations team is responsible for the registration, procurement, customs clearance, selling and distribution of liquor products for the province of British Columbia. Our stakeholders comprise approximately 800 suppliers, over 1500 retail outlets and 8000 licensed establishments. Working in collaboration with our suppliers and agents, our vision is to provide a reliable and efficient service to support the success of our customers. There are five key divisions within the business; Supply Chain, Pricing, Imports, Customer Service and Distribution. Each of our teams work closely in alignment with each other to provide a seamless customer experience and deliver on our service goals.About this role:The Quality Assurance (QA) Manager is responsible for all activities related to the evaluations performed on operational policy and procedures through call monitoring, including reviewing and auditing customer interactions (email, telephone, etc.) along with reviewing and investigating customer survey responses for the Wholesale Customer Centre (WCC).The QA Manager is responsible for facilitating calibration/group sessions regarding the quality program and identifying areas of service improvements and developing programs that improve the overall quality of the customer's experience when interacting with the WCC. The QA Manager is responsible for providing feedback to operational teams on the results of the call evaluations, present objective recommendations/suggestions for improvement and identifies potential risks and gaps.The QA Manager requires the ability to work in a constructive, non-biased and collaborative manner by establishing positive working relationships, partnering with the WCC leadership, team members and other resources. This position requires the ability to gain the confidence and trust of others by demonstrating professionalism and expertise in an ever changing environment.A criminal record check is required.This position may require the ability to work a variety of shift patterns.For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting.An eligibility list for temporary future opportunities may be established.Position requirements:Education and Experience: Minimum of three (3) years recent (within the last five years), related experience in a customer service operation as an analyst or manager, in a role focused on quality assurance and customer experience. Post-secondary education or related coursework including formal quality assurance training and dispute resolution training. Experience with coaching and development for performance improvement. Experience leading a team. An equivalent combination of experience, training, and education may be considered, i.e., five (5) years of recent, related experience as stated above with secondary (high) school diploma or equivalent certificate may be considered.Application instructions:To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered: A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process. Your cover letter must contain information detailing how your qualifications meet the position requirements as listed in the job posting. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. For specific position-related enquiries, please contact Rebecca Levick, HR Advisor at [email protected] .Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to [email protected] before the stated closing time, and they will respond as soon as possible to assist you.Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition.Working for the BC Public Service:The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.This position is eligible for flexible work arrangements, such as a hybrid work combination of in-office and work-from-home, following the guidelines established for flexible workplaces .The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers .Job Category Administrative Services
ADMN O 24R - Quality Assurance Manager, Wholesale Customer Care
BC Liquor Distribution Branch, Burnaby, BC
Quality Assurance Manager, Wholesale Customer Care Administrative Officer R24 About the BCLDB: The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis, and operates the retails brands BCLIQUOR and BC Cannabis Stores. The LDB is committed to government's goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page. The LDB Wholesale Operations team is responsible for the registration, procurement, customs clearance, selling and distribution of liquor products for the province of British Columbia. Our stakeholders comprise approximately 800 suppliers, over 1500 retail outlets and 8000 licensed establishments. Working in collaboration with our suppliers and agents, our vision is to provide a reliable and efficient service to support the success of our customers. There are five key divisions within the business; Supply Chain, Pricing, Imports, Customer Service and Distribution. Each of our teams work closely in alignment with each other to provide a seamless customer experience and deliver on our service goals. About this role: The Quality Assurance (QA) Manager is responsible for all activities related to the evaluations performed on operational policy and procedures through call monitoring, including reviewing and auditing customer interactions (email, telephone, etc.) along with reviewing and investigating customer survey responses for the Wholesale Customer Centre (WCC). The QA Manager is responsible for facilitating calibration/group sessions regarding the quality program and identifying areas of service improvements and developing programs that improve the overall quality of the customer's experience when interacting with the WCC. The QA Manager is responsible for providing feedback to operational teams on the results of the call evaluations, present objective recommendations/suggestions for improvement and identifies potential risks and gaps. The QA Manager requires the ability to work in a constructive, non-biased and collaborative manner by establishing positive working relationships, partnering with the WCC leadership, team members and other resources. This position requires the ability to gain the confidence and trust of others by demonstrating professionalism and expertise in an ever changing environment. A criminal record check is required. This position may require the ability to work a variety of shift patterns. For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting. An eligibility list for temporary future opportunities may be established. Position requirements: Education and Experience: Minimum of three (3) years recent (within the last five years), related experience in a customer service operation as an analyst or manager, in a role focused on quality assurance and customer experience. Post-secondary education or related coursework including formal quality assurance training and dispute resolution training. Experience with coaching and development for performance improvement. Experience leading a team. An equivalent combination of experience, training, and education may be considered, i.e., five (5) years of recent, related experience as stated above with secondary (high) school diploma or equivalent certificate may be considered. Application instructions: To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered: A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process. Your cover letter must contain information detailing how your qualifications meet the position requirements as listed in the job posting. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. For specific position-related enquiries, please contact Rebecca Levick, HR Advisor at [email protected] . Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to [email protected] before the stated closing time, and they will respond as soon as possible to assist you. Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition. Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace. This position is eligible for flexible work arrangements, such as a hybrid work combination of in-office and work-from-home, following the guidelines established for flexible workplaces . The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452. The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers .Job Category Administrative Services Additional Information Quality_Assurance_Manager
RSW R15 - Assistant Operations Supervisor
BC Liquor Distribution Branch, Kamloops, BC
Assistant OperationsSupervisor RSW R15 About the BCLDB: The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis, and operates the retails brands BCLIQUOR and BC Cannabis Stores. The LDB is committed to government's goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page. The LDB Wholesale Operations team is responsible for the registration, procurement, customs clearance, selling and distribution of liquor products for the province of British Columbia. Our stakeholders comprise approximately 800 suppliers, over 1500 retail outlets and 8000 licensed establishments. Working in collaboration with our suppliers and agents, our vision is to provide a reliable and efficient service to support the success of our customers. There are five key divisions within the business; Supply Chain, Pricing, Imports, Customer Service and Distribution. Each of our teams work closely in alignment with each other to provide a seamless customer experience and deliver our service goals. About this role: The Assistant Supervisor provides assistance in attaining efficient operation of the distribution department as assigned. This will include assisting in the supervision and assignment of resources to optimize the operation, ensuring compliance with WorkSafeBC regulations, LDB internal policies and procedures not limited to, safety policies and Standard Operating Procedures (SOPs). To accomplish this the incumbent must have knowledge of all warehouse duties and functions. A criminal record check is required. This position requires the operation of a variety of mechanical and hand-operated equipment including forklifts, reach trucks and electric pallet movers. This position may require lifting liquor cases up to 50lbs. to varying heights and performing warehouse duties including frequent bending, pushing, carrying, pulling and standing. There may be exposure to dust and noise in a fully operational warehouse. Loud machinery is operated on site. Successful candidates are required to wear safety vest and associated footwear. They must be prepared to work in a multi-shift facility and willing to travel and work overtime on an occasional basis, as required. For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting. An eligibility list for permanent or temporary future opportunities may be established. There are 2 vacancies available: 1 on Afternoon Shift and 1 on Night Shift. Position requirements: Education and Experience: Secondary (high) school diploma or equivalent certificate. Recent* supervisor experience assigning, monitoring and examining work of employees and demonstrating coaching and communicating to employees to achieve expectations. Experience with Microsoft Outlook and Excel applications. Preference may be given to those candidates with the following: Post-secondary education in Operations Management or a related field. Recent* experience working in a fast-paced warehouse environment. Experience utilizing a Warehouse Management System (WMS). *Recent experience is defined as occurring in the last 5 years. . Application instructions: To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered: A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process. Your cover letter must contain information detailing how your qualifications meet the position requirements as listed in the job posting. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. For specific position-related enquiries, please contact Rebecca Levick, HR Advisor at [email protected] . Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to [email protected] before the stated closing time, and they will respond as soon as possible to assist you. Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition. Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace. The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452. The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers .Job Category Administrative Services Additional Information Assistant_Supervisor
Biomedical Engineering Technologist 2
Winnipeg Regional Health Authority, Winnipeg, MB
Requisition ID: 347295 Position Number: 21000692 Posting End Date: Open Until filled City: Winnipeg Site: Shared Health Work Location: Base location TBD within Winnipeg Department / Unit: Clinical Engineering Job Stream: Clinical Support Union: CUPE-FS-SHEOMay Anticipated Start Date: ASAP FTE: 1.00 Anticipated Shift: Days Daily Hours Worked: 7.75 Annual Base Hours: 2015 Salary: $35.650, $37.100, $38.663, $39.592, $40.650 Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations. Position Overview A fully capable, knowledgeable, and experienced biomedical engineering technologist, the incumbent works independently under minimal supervision. He/she is responsible for daily technical support activities related to equipment and devices used within clinical, allied health, and/or support service departments that are the technologist's designated areas of responsibility. The individual may also be assigned responsibility outside his/her normally designated areas of responsibility. The incumbent is responsible for the repair, performance assurance, preventive maintenance, and other technical work including: incoming inspection of equipment; broad-based clinical technical support of assigned hospital departments; equipment modification; instrument development; risk management; electrical safety activities; teaching medical and nursing staff; evaluation of equipment; product acquisition; coordination of outside contractors, vendors, agencies and other departments; carrying out Special Service Programs; administrative duties; and CE staff development. The incumbent will interface with internal and external customers to understand and conceptualize requirements, offering creative suggestions to fulfill deliverables. This person will be perceived by customers as an expert in the CE field. The incumbent works directly with a wide variety of health care professionals (physicians, nurses, allied health, support), as well as patients, in the course of his/her duties. The incumbent may be required to test, repair and maintain electromedical and related equipment at other facilities during normal and outside normal working hours. The incumbent carries out all tasks in a manner consistent with accepted departmental programs, policies, guidelines, and practices, and in accordance with the Collective Agreement. Experience A minimum three years' experience directly related to Clinical or Biomedical Engineering is required. Education (Degree/Diploma/Certificate) Complete high school education, Manitoba standards, required. Graduation from an Electronics Technology or specific Biomedical Engineering Technology program required. Must have, or obtain within two years of incumbency, training through recognized computer hardware and software courses. The position requires a demonstrated knowledge of Anatomy and Physiology; could be obtained by CD, class, distance or self-study, if not previously obtained. Certification/Licensure/Registration Must be certified as an Electronic Engineering Technologist by CTTAM (Certified Technicians and Technologists Association of Manitoba Inc.). Certification as a Certified Biomedical Engineering Technologist (CBET(c)) with The Canadian Board of Examiners for Biomedical Engineering Technologists and Technicians is preferred. Qualifications and Skills Preference will be given to those applicants competent in an Indigenous language and/or knowledge in Indigenous customs, traditions and values. Good English communication skills, both written and oral, and good interpersonal skills required. Must maintain a mature, professional manner and appearance. Must have good organizational and time management skills, the ability to grasp concepts quickly, and a strong customer service focus. Must be able to work under pressure and make decisions using sound judgment. Must have the ability to work with minimal supervision, both independently and as part of a team. Proficiency in PC use and office productivity software applications such as word processor, spreadsheet and database is required. Must have willingness and adaptability to work flexible shifts as requested. Physical Requirements Position involves walking fairly long distances, long periods of standing, and lifting equipment, supplies, parts, etc. (approximately 25 kg). The position routinely involves working with small delicate instrumentation requiring manual dexterity and normal vision, with or without correction. Incumbents may be exposed to solvents used as cleaning agents for solder flux remover, switch cleaners and other chemicals used in electronic maintenance. We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today. Interested candidates should select the ''Apply'' icon below to upload their cover letter, resume and copy of licenses/certification. This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment. Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE. Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted. We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.
Service Desk Agent
Winnipeg Regional Health Authority, Winnipeg, MB
Requisition ID: 355633 Position Number: Posting End Date: Open until filled City: Winnipeg Employer: Shared Health Site: Shared Health - Manitoba Department / Unit: Business Services (Service Desk) Job Stream: Non-Clinical Union: Exempt Anticipated Start Date: 04/26/2024 FTE: 1.0 Anticipated Shift: Days, Evenings, Nights, Weekends, Standby coverage as required Work Arrangement: Hybrid Daily Hours Worked: 7.75 Annual Base Hours: 2015 Shared Health leads the planning and coordinates the integration of patient- centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations. Position Overview Digital Health focuses on supporting clinical and business systems as the foundation for leveraging electronic data in the delivery of health-care services. We have an opportunity for a service desk agent. Reporting to a supervisor, the service desk agent will: Provide high-quality customer service delivering ‘first line’ technical support to end-users focusing on rapid service restoration and client satisfaction. Perform initial ‘tier 1’assessments and resolve, or assign incidents/service requests to the appropriate support group invoking escalation procedures according to applicable service level agreements. Coordinate service restoration and customer service requests, inform clients on the status and progress, and close incidents after validating resolution with the client. Record and track all incidents, and ensure all asset and configuration management databases are updated with current data. Apply quality incident tracking procedures to highlight client training needs. Experience 2 years of experience providing telephone customer service using formalized call tracking/work order management software tools (such as Remedy) and ‘first line’ technical support of computer hardware systems, and Microsoft productivity tools (such as Microsoft Office and Active Directory). 1 year of experience working with active directory user and security groups. Working knowledge of and practical experience applying Manitoba’s Personal Health Information Act (PHIA) is preferred. Education (Degree/Diploma/Certificate) Post-secondary diploma in in an information technology related program from an accredited educational institution; an equivalent combination of relevant education and experience may be considered. Successful completion of a recognized customer service training course is preferred. Certification/Licensure/Registration ITIL V3 Foundations certification is preferred. Additional vendor and industry certifications in specific technologies are assets. Qualifications and Skills Demonstrated shared leadership capabilities appropriate to front-line influence on people to work together to achieve a common constructive purpose. Shared Health has adopted the LEADS in a Caring Environment framework. Physical Requirements Must be available to work flexible hours to accommodate service requirements and support our 24/7/365 client needs across the province across a variety of shifts, able to work safely in a typical computerized office environment, work in a typical open-office environment, and able lift and move items of up to approximately 25 pounds. We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today. Interested candidates should select the ''Apply'' icon below to upload their cover letter, resume and copy of licenses/certification. This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment. Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE. Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted. We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.
Technical Officer,Pneumatic & Hydraulic Pressure/AT, Pression Pneumatique Et Hydraulique
National Research Council Canada, Ottawa, Ontario
Help bring research to life and drive your career forward with the National Research Council of Canada (NRC), Canada's largest research and technology organization. We are looking for a Technical Officer, Pneumatic and Hydraulic Pressure to support our Mass and Related Quantities team within the Metrology Research Centre. The Technical Officer would be someone who shares our core values of Integrity, Excellence, Respect and Creativity. The Metrology Research Centre is Canada's National Metrology Institute and as such is responsible for the realization and dissemination of the units of measurement within the SI system, supporting agreement in measurement across the globe and enabling international trade. The Mass and Related Quantities team provides realization and dissemination of Mass and quantities related to it such as pressure. The Mass and Related Quantities team operates a world class pressure facility from 5 kPa up to 100 MPa and is capable of realizing the Pascal to 5 ppm uncertainty at atmospheric pressure. The Technical Officer provides technical support (electrical, electronic, computer, mechanical, organizational, and other), and systems oversight in projects and in operations of the Mass and Related Quantities team (MRQ). We are looking for a hands-on person who is passionate about technology and creating impact that will be proficient in a technical lab setting. The candidate should demonstrate strong positive behaviours including conscientiousness, self-awareness and adaptability. They will be responsible for performing calibrations with world leading accuracy, supporting research and development activities, and carrying out continual improvements to capabilities and services. Some domestic and/or international travel may be required. This work includes performing calibrations, processing results, and preparing reports. The successful candidate will support the continual improvement of measurement services and capabilities through modification of existing equipment and measurement processes, automation, as well as through software enhancement. In addition, the technical officer will provide support for research and development activities in mass and related quantities and aid in the development of precision instrumentation. You will:-Work with clients and other team members to perform measurements and develop and/or improve measurement capability at the leading edge of what is technically and physically possible;-Develop and maintain computer interfacing and programs to communicate with electronic equipment and data acquisition systems;-Support Canadian industry and innovation by calibrating and validating internal and external client equipment;-Help design, construct and maintain custom electronic and mechanical equipment for scientific and measurement apparatus;-Acquire and analyze data, report results and keep records.---Contribuez a la realisation de travaux de recherche strategiques et poursuivez une carriere prometteuse au Conseil national de recherches du Canada (CNRC), la plus grande organisation de recherche et de technologie au Canada.Nous souhaitons embaucher un agent ou une agente technique, Pression pneumatique et hydraulique en vue de soutenir l'equipe Masse et quantites connexes du Centre de recherche en Metrologie. La personne choisie doit partager nos valeurs fondamentales relatives a l'integrite, a l'excellence, au respect et a la creativite. Le Centre de recherche en Metrologie est l'institut national de metrologie du Canada et, a ce titre, il est responsable de la realisation et de la diffusion des unites de mesure du Systeme international d'unites (SI), ce qui favorise l'accord sur les mesures dans le monde entier et permet le commerce international. L'equipe responsable de la masse et des quantites connexes assure la realisation et la diffusion de la masse et des quantites qui lui sont associees, comme la pression. Elle dispose d'une installation de pression de classe mondiale allant de 5 kPa a 100 MPa et est capable de realiser l'incertitude du pascal a 5 ppm a la pression atmospherique. La personne retenue fournit un soutien technique (electrique, electronique, informatique, mecanique, organisationnel et autre) et une surveillance des systemes dans le cadre des projets et des activites de l'equipe responsable de la masse et des quantites connexes. Nous sommes a la recherche d'une personne habile, passionnee par la technologie et par l'idee d'avoir une incidence positive, et qui sera competente dans un laboratoire technique. La personne retenue doit avoir un comportement exemplaire et une attitude positive, notamment avoir le souci du travail bien fait, une bonne conscience de soi et etre capable de s'adapter. Elle sera chargee d'effectuer des etalonnages avec une precision extreme, de soutenir les activites de recherche et developpement et d'ameliorer continuellement les capacites et les services. Certains deplacements nationaux et/ou internationaux pourraient s'averer necessaires. Ce travail consiste a effectuer des etalonnages, a traiter les resultats et a preparer des rapports. La personne retenue soutiendra l'amelioration continue des services et des capacites de mesure par la modification des equipements et des processus de mesure existants, par l'automatisation ainsi que par l'amelioration des logiciels. Elle apportera en outre son soutien aux activites de recherche et developpement en matiere de masse et de quantites connexes et contribuera a la mise au point d'instruments de precision. La personne retenue devra :-Travailler avec les clients et les autres membres de l'equipe pour effectuer des mesures et elaborer et/ou ameliorer les capacites de mesure a la fine pointe de ce qui est techniquement et physiquement possible;-Elaborer et maintenir des interfaces et des programmes informatiques pour faciliter la communication avec l'equipement electronique et les systemes d'acquisition de donnees;-Soutenir l'industrie et l'innovation canadiennes en etalonnant et en validant les equipements de clients internes et externes;-Contribuer a la conception, a la construction et a l'entretien de l'equipement electronique et mecanique avance et personnalise pour les appareils scientifiques et de mesure;-Acquerir et analyser des donnees, rendre compte des resultats et tenir des registres.
CLK 15R - Supervisor, Import Beer Products
BC Public Service, Burnaby, BC
Posting Title CLK 15R - Supervisor, Import Beer Products Position Classification Clerk R15 Union GEU Work Options Location Burnaby, BC V3J 1N3 CA (Primary)Salary Range $57,296.54 - $64,805.30 annually Close Date 4/1/2024 Job Type Temporary (Auxiliary) Temporary End Date 6/28/2024 Ministry/Organization BC Public Service -> Public Safety & Sol General Ministry Branch / Division BC Liquor Distribution Branch Job Summary Supervisor, Import Beer Products Clerk R15About the BCLDB:The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis, and operates the retails brands BCLIQUOR and BC Cannabis Stores.The LDB is committed to government's goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page. The BC Liquor Distribution Branch Wholesale Operations division is the hub of beverage alcohol distribution in British Columbia. There are three business units; Wholesale Supply Chain, Pricing & Imports and Distribution, working in partnership with suppliers to maintain a resilient and responsive supply chain whilst focusing on exceeding our customers' expectations, and giving back to the communities we serve. The Wholesale division's ethos of continuous improvement through innovative strategies, unmatched relationships and talented teams makes this a vibrant and stimulating environment in which to keep developing your expertise and knowledge.About this role:The LDB is the 'importer of record' for $1.5 billion in liquor imports to the Province of BC annually. The legislative and regulatory framework that governs the importation of alcohol products is complex, multi-faceted and dynamic. Changes in clearance processes, rate schedules and other aspects of customs brokerage are frequent. Reporting to the Manager of Wholesale Imports, the Supervisor of Import Beer Products is the LDB's point person on matters related to the importation of import beer, ensuring compliance and timely customs clearance. The Supervisor, Import Beer Products applies knowledge of custom brokerage policies, procedures and practices to supervise the import beer division within the Wholesale Imports Unit and ensure the timely arrival of product into the Province. This position is required to collaborate, gather, validate and process data while achieving a high level of accuracy at all times. Excellent customer service skills are required to ensure compliance and efficiency in working with our stakeholders.The Supervisor, Import Beer Products is responsible for leading the gathering, reviewing, revising, and processing of documentation (i.e. requisition to import/federal advance commercial information, agent's declaration of shipments/ Canada Customs Invoices (CCIs) and advice notices/ manifests), and the maintenance of various systems (Legacy Purchasing, Legacy Vendor, Liquor Imports, MSR, and Chargebacks) required for: issuing requisitions to import beer into the province/facilitating federal customs clearance; the movement of commercial import beer product from (or to) a Customs Bonded warehouse (i.e. to an LDB warehouse, between 3rd party Customs Bonded Warehouses, a private retail accounting centre/ RAC or into or out of the province); the assignment/ approval (for import beer products) of all Canada Customs Classification Codes and the assignment of all Customs Tariff Treatment Codes for the automated establishment of liabilities for Customs (and Excise on special orders) duties and taxes; processing inter-jurisdictional beer transfers; and leading the validation of all products "receipts" data and import beer movement; the provision (for the whole Wholesale Imports unit) of a variety of administrative support. In addition, the position issues adjustments for damages or shortages in respective inventories; issues B3s for confirmed product destructions; the establishment and maintenance of all supporting documentation files while ensuring corporate, federal and provincial compliance guidelines are met; and other related duties.With a renewed leadership effort to improve business operations and increase profitability, the Wholesale team drives the following three goals:Employee Engagement: Developing engaged employees through hands on leadership, employee development, inspiring team to perform above current levels. Setting high standards of performance and holding team members, other government jurisdictions, outside contractors, industry agencies, etc. accountable for results and actions. Having a genuine intent to foster the long-term learning or developing of others through coaching, managing performance and mentoring.Customer Centricity: Implementing a partnership approach to all interactions, both internal and external. Understanding and servicing needs of a client/customer focusing on participating, meeting and exceeding their needs.Profitability: Strong business acumen. Understanding and then taking action to achieve and/or exceed goals of high standards and government revenue.A criminal record check is required.Standard office environment with high focus of visual attention to computer screens or printed materials.For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting.An eligibility list for temporary future opportunities may be established.Position requirements:Education and Experience: Secondary (high) school diploma or equivalent certificate. Experience with Microsoft Office, including Excel. Minimum 2 years of recent experience, occurring in the last 5 years, collaborating with a variety of internal and external stakeholders. Preference may be given to those candidates with the following: Degree or diploma in Supply Chain Management, Business Administration/Management, or related field. Experience in providing expert advice and managing all aspects of Customs and Excise associated with the import of products. Gathering, execution and maintenance of complex data in a large organization (>300 suppliers/vendors/customers). Experience delivering training, direction and leadership of staff. Experience in the alcohol beverage industry. Experience working in a government or regulatory environment. Application instructions:To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered: A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process. Your cover letter must contain information detailing how your qualifications meet the position requirements as listed in the job posting. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. For specific position-related enquiries, please contact Rebecca Levick, HR Advisor at [email protected] .Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to [email protected] before the stated closing time, and they will respond as soon as possible to assist you.Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition.Working for the BC Public Service:The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.This position is eligible for flexible work arrangements, such as a hybrid work combination of in-office and work-from-home, following the guidelines established for flexible workplaces .The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers .Job Category Administrative Services
CLK 15R - Supervisor, Import Beer Products
BC Liquor Distribution Branch, Burnaby, BC
Supervisor, Import Beer Products Clerk R15 About the BCLDB: The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis, and operates the retails brands BCLIQUOR and BC Cannabis Stores. The LDB is committed to government's goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page. The BC Liquor Distribution Branch Wholesale Operations division is the hub of beverage alcohol distribution in British Columbia. There are three business units; Wholesale Supply Chain, Pricing & Imports and Distribution, working in partnership with suppliers to maintain a resilient and responsive supply chain whilst focusing on exceeding our customers' expectations, and giving back to the communities we serve. The Wholesale division's ethos of continuous improvement through innovative strategies, unmatched relationships and talented teams makes this a vibrant and stimulating environment in which to keep developing your expertise and knowledge. About this role: The LDB is the 'importer of record' for $1.5 billion in liquor imports to the Province of BC annually. The legislative and regulatory framework that governs the importation of alcohol products is complex, multi-faceted and dynamic. Changes in clearance processes, rate schedules and other aspects of customs brokerage are frequent. Reporting to the Manager of Wholesale Imports, the Supervisor of Import Beer Products is the LDB's point person on matters related to the importation of import beer, ensuring compliance and timely customs clearance. The Supervisor, Import Beer Products applies knowledge of custom brokerage policies, procedures and practices to supervise the import beer division within the Wholesale Imports Unit and ensure the timely arrival of product into the Province. This position is required to collaborate, gather, validate and process data while achieving a high level of accuracy at all times. Excellent customer service skills are required to ensure compliance and efficiency in working with our stakeholders. The Supervisor, Import Beer Products is responsible for leading the gathering, reviewing, revising, and processing of documentation (i.e. requisition to import/federal advance commercial information, agent's declaration of shipments/ Canada Customs Invoices (CCIs) and advice notices/ manifests), and the maintenance of various systems (Legacy Purchasing, Legacy Vendor, Liquor Imports, MSR, and Chargebacks) required for: issuing requisitions to import beer into the province/facilitating federal customs clearance; the movement of commercial import beer product from (or to) a Customs Bonded warehouse (i.e. to an LDB warehouse, between 3rd party Customs Bonded Warehouses, a private retail accounting centre/ RAC or into or out of the province); the assignment/ approval (for import beer products) of all Canada Customs Classification Codes and the assignment of all Customs Tariff Treatment Codes for the automated establishment of liabilities for Customs (and Excise on special orders) duties and taxes; processing inter-jurisdictional beer transfers; and leading the validation of all products "receipts" data and import beer movement; the provision (for the whole Wholesale Imports unit) of a variety of administrative support. In addition, the position issues adjustments for damages or shortages in respective inventories; issues B3s for confirmed product destructions; the establishment and maintenance of all supporting documentation files while ensuring corporate, federal and provincial compliance guidelines are met; and other related duties. With a renewed leadership effort to improve business operations and increase profitability, the Wholesale team drives the following three goals: Employee Engagement: Developing engaged employees through hands on leadership, employee development, inspiring team to perform above current levels. Setting high standards of performance and holding team members, other government jurisdictions, outside contractors, industry agencies, etc. accountable for results and actions. Having a genuine intent to foster the long-term learning or developing of others through coaching, managing performance and mentoring. Customer Centricity: Implementing a partnership approach to all interactions, both internal and external. Understanding and servicing needs of a client/customer focusing on participating, meeting and exceeding their needs. Profitability: Strong business acumen. Understanding and then taking action to achieve and/or exceed goals of high standards and government revenue. A criminal record check is required. Standard office environment with high focus of visual attention to computer screens or printed materials. For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting. An eligibility list for temporary future opportunities may be established. Position requirements: Education and Experience: Secondary (high) school diploma or equivalent certificate. Experience with Microsoft Office, including Excel. Minimum 2 years of recent experience, occurring in the last 5 years, collaborating with a variety of internal and external stakeholders. Preference may be given to those candidates with the following: Degree or diploma in Supply Chain Management, Business Administration/Management, or related field. Experience in providing expert advice and managing all aspects of Customs and Excise associated with the import of products. Gathering, execution and maintenance of complex data in a large organization (>300 suppliers/vendors/customers). Experience delivering training, direction and leadership of staff. Experience in the alcohol beverage industry. Experience working in a government or regulatory environment. Application instructions: To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered: A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process. Your cover letter must contain information detailing how your qualifications meet the position requirements as listed in the job posting. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. For specific position-related enquiries, please contact Rebecca Levick, HR Advisor at [email protected] . Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to [email protected] before the stated closing time, and they will respond as soon as possible to assist you. Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition. Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace. This position is eligible for flexible work arrangements, such as a hybrid work combination of in-office and work-from-home, following the guidelines established for flexible workplaces . The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452. The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers .Job Category Administrative Services Additional Information Supervisor Import Beer Products
Service Experience Agent
The Ritz-Carlton, Perth, Western Australia, Australia
Job Number 24058207Job Category Rooms & Guest Services OperationsLocation The Ritz-Carlton Perth, 1 Barrack Street, Perth, Western Australia, Australia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYAnswer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment.Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: NoneOnly shortlisted candidates will be contacted to go through our selection process.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/03/2024 10:44 AM
Workday Configuration Lead Consultant
Manulife Financial Corporation, Toronto, ON
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionThe Global HR Employee Experience Design team is all about creating experiences employees love and is focused on understanding the needs of its colleagues and providing solutions that simplify the complex to make lives easier. By enabling personalized, curated experiences in the moments that matter, we help make every day better. As a Workday Configuration Lead Consultant, within the Global HR Employee Experience Team, you are always looking for ways to innovate and improve the Employee Experience, promoting and advocating for our technology. You are a domain expert that is plugged in to what’s happening in Workday and other HR technology through peer networks, vendor resources like Workday Community and other available resources. You enjoy constantly learning and applying new advances in technology for the organization that exemplify and uphold our vision and strategy.Because you are highly technical, strategic and end-user focused, you’re able to identify problems or risks and develop forward thinking solutions that you can authoritatively explain back to the clients using visuals and language they can understand. You know when to challenge, when to ask for help or when to go above and beyond for success.You’ll think and act globally while addressing local nuances when creating the right technology solutions. You will collaborate and build partnerships across HR as well as with Group Functions Technology (GFT), Compliance, Finance and other areas of the business.This position is full-time, hybrid role.What will you do?Reporting to the Director, Experience Solutions you will:Partner with key customers to deliver on cyclical activities (Performance Cycles, Annual Compensation Cycles, Goal Setting, etc.), leading improvements and problem solving related to the processesServe as a solution domain expert, supporting the discovery, design, configuration, documentation, testing and post-implementation of HR system enhancementsAct as technical support to create and maintain custom reports and dashboards in our various HR tools (Workday, Salesforce, PowerBi, etc.) to support our clients and the Advanced Analytic teamBe responsible for configuration, testing and implementation of system upgrades, ensuring compliance with our process and proceduresCreate and maintain detailed configuration and standard Operating procedures (SOPs)Balance multiple concurrent projects that require inputs from multi-functional partners while leading expectations and impact on end usersIn a supporting role assist with impact assessments, regression testing and communication plansStay ahead of the latest advancements and opportunities within our suite of HR technology (Workday, Cornerstone, Salesforce, EdCast etc.)Required Qualifications:Experience with Workday required3+ Years of HRIS configuration2 + recruiting, time off and time tracking configuration in Workday is preferredFunctional experience working across the HR field supporting HR programs and cyclical events across Talent Management, Talent Acquisition, Compensation, Time and AbsenceExperience with large global organization and able to implement solutions under tight timelines and prioritize work effectively to deliver successfullyDemonstrated experience handling highly sensitive and confidential information with discretion and professionalism within data privacy standardsAdditional Education and Experience:Experience with ADP Global View (PECI, PICOF, EXPR) an assetWorkday Studio experience and/or Workday Pro Certification(s) an assetExperience with JIRA or use and configuration of Salesforce for Case Management or similar application an assetExperience working in agile environment an assetKey Skills:Excellent customer service, communication and relationship building skills, including assessing needs, building rapport, and managing expectations through open and frequent communicationDeep technical acumen, logic, judgement, and decision makingProven demonstration of initiative and desire to build skills in new areasSolid understanding of data - how to obtain, how to interpret, how to use for analysis and to help drive decisionsSolid consulting experience e.g., experience presenting, explaining complex functionality, developing ability to influenceExemplify ethics and uphold all data privacy and compliance policiesWhat can we offer you? A competitive salary and benefits packages A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills A focus on growing your career path with us Flexible work policies and strong work-life balance Professional development and leadership opportunities Our commitment to you Values-first culture We lead with our Values every day and bring them to life together. Boundless opportunity We create opportunities to learn and grow at every stage of your career. Continuous innovation Delivering the promise of Diversity, Equity and Inclusion We foster an inclusive workplace where everyone thrives. Championing Corporate Citizenship We build a business that benefits all stakeholders and has a positive social and environmental impact#LI-HybridAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationToronto, OntarioSalary range is expected to be between$84,375.00 CAD - $151,875.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.
RSW G3 - Customer Care Representative, Wholesale Customer Centre, Victoria
BC Public Service, Victoria, BC
Posting Title RSW G3 - Customer Care Representative, Wholesale Customer Centre, Victoria Position Classification RSWG3 Union GEU Work Options Location Victoria, BC V9B 6X2 CA (Primary)Salary Range $47,616.10 - $53,567.07 annually Close Date 4/5/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Public Safety & Sol General Ministry Branch / Division BC Liquor Distribution Branch Job Summary Customer Care Representative, Wholesale Customer Centre, Victoria RSW G3About the BCLDB:The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis, and operates the retails brands BCLIQUOR and BC Cannabis Stores.The LDB is committed to government's goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page. The LDB Wholesale Operations team is responsible for the registration, procurement, customs clearance, selling and distribution of liquor products for the province of British Columbia. Our stakeholders comprise approximately 800 suppliers, over 1500 retail outlets and 8000 licensed establishments. Working in collaboration with our suppliers and agents, our vision is to provide a reliable and efficient service to support the success of our customers. There are five key divisions within the business: Supply Chain, Pricing, Imports, Customer Service, and Distribution. Each of our teams work closely in alignment with each other to provide a seamless customer experience and deliver our service goals.About this role:The Customer Care Representative plays a key role in the execution and development of wholesale liquor processes and the LDB relationships with wholesale liquor customers. This individual will collaborate with customers to collect and analyze feedback, to then identify and execute the appropriate actions to support their business needs.This role will support process improvement initiatives that improve the wholesale liquor customer experience. The Customer Care Representative will work to coordinate wholesale liquor customer concern resolution.The Customer Care Representative provides ongoing improvement recommendations to enhance the wholesale liquor customer's experience and develop plans for future customer needs. The Customer Care Representative is responsible for wholesale liquor customer's product knowledge, order, payment and returns management in a fast-paced office environment.The Customer Care Representative is responsible for order fulfilment and inventory management. This requires warehouse related duties such as: lifting liquor cases up to 50 lbs. to varying heights, standing for extended periods of time, frequent bending and standing and the operation of a variety of mechanical and hand-operated warehouse equipment.A criminal record check is required.The successful candidate may be required to work a variety of shift patterns. Work may take place in office and warehouse locations. It is a requirement to wear safety equipment, including steel-toes shoes/boots. This role requires lifting liquor cases up to 50 lbs. to varying heights, sitting at workstations for extended periods of time and performing warehouse duties, including frequent bending and standing. This role may operate equipment such as Raymon Ford - Reach Lift and Power Pallet Movers.For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting.An eligibility list for permanent or temporary future opportunities may be established.Position requirements:Education and Experience: A minimum of 2 years of recent (within the last 5 years) experience in customer service with external customers. Preference may be given to those candidates with any of the following: Degree or Diploma in Business Administration or related field. Experience in the liquor industry. Experience in a warehouse environment. Application instructions:To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered: A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process. Your cover letter must contain information detailing how your qualifications meet the position requirements as listed in the job posting. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. For specific position-related enquiries, please contact Rebecca Levick, HR Advisor at [email protected] .Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to [email protected] before the stated closing time, and they will respond as soon as possible to assist you.Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition.Working for the BC Public Service:The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers .Job Category Administrative Services
RSW G3 - Customer Care Representative, Wholesale Customer Centre, Victoria
BC Liquor Distribution Branch, Victoria, BC
Customer Care Representative, Wholesale Customer Centre, Victoria RSW G3 About the BCLDB: The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis, and operates the retails brands BCLIQUOR and BC Cannabis Stores. The LDB is committed to government's goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page. The LDB Wholesale Operations team is responsible for the registration, procurement, customs clearance, selling and distribution of liquor products for the province of British Columbia. Our stakeholders comprise approximately 800 suppliers, over 1500 retail outlets and 8000 licensed establishments. Working in collaboration with our suppliers and agents, our vision is to provide a reliable and efficient service to support the success of our customers. There are five key divisions within the business: Supply Chain, Pricing, Imports, Customer Service, and Distribution. Each of our teams work closely in alignment with each other to provide a seamless customer experience and deliver our service goals. About this role: The Customer Care Representative plays a key role in the execution and development of wholesale liquor processes and the LDB relationships with wholesale liquor customers. This individual will collaborate with customers to collect and analyze feedback, to then identify and execute the appropriate actions to support their business needs. This role will support process improvement initiatives that improve the wholesale liquor customer experience. The Customer Care Representative will work to coordinate wholesale liquor customer concern resolution. The Customer Care Representative provides ongoing improvement recommendations to enhance the wholesale liquor customer's experience and develop plans for future customer needs. The Customer Care Representative is responsible for wholesale liquor customer's product knowledge, order, payment and returns management in a fast-paced office environment. The Customer Care Representative is responsible for order fulfilment and inventory management. This requires warehouse related duties such as: lifting liquor cases up to 50 lbs. to varying heights, standing for extended periods of time, frequent bending and standing and the operation of a variety of mechanical and hand-operated warehouse equipment. A criminal record check is required. The successful candidate may be required to work a variety of shift patterns. Work may take place in office and warehouse locations. It is a requirement to wear safety equipment, including steel-toes shoes/boots. This role requires lifting liquor cases up to 50 lbs. to varying heights, sitting at workstations for extended periods of time and performing warehouse duties, including frequent bending and standing. This role may operate equipment such as Raymon Ford - Reach Lift and Power Pallet Movers. For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting. An eligibility list for permanent or temporary future opportunities may be established. Position requirements: Education and Experience: A minimum of 2 years of recent (within the last 5 years) experience in customer service with external customers. Preference may be given to those candidates with any of the following: Degree or Diploma in Business Administration or related field. Experience in the liquor industry. Experience in a warehouse environment. Application instructions: To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered: A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process. Your cover letter must contain information detailing how your qualifications meet the position requirements as listed in the job posting. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. For specific position-related enquiries, please contact Rebecca Levick, HR Advisor at [email protected] . Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to [email protected] before the stated closing time, and they will respond as soon as possible to assist you. Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition. Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace. The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452. The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers .Job Category Administrative Services Additional Information Customer Care Rep WCC
Work at Home Data Entry Agent Remote
Equest, Nanaimo, BC
Work from Home Survey Taker (Side Gig) We are looking for people who are motivated to participate in paid research across the country and local areas. Join this Work from Home Canada Market Research Panel Today. You have two options when it comes to paid research : you can either take part in person or online. This is a great way for you to make extra income at home as data entry clerk. Compensation: Work from home and take surveys to earn Money. There are many payment options, including PayPal, direct checks, and online virtual gift cards codes. Opportunities to earn rewards. Responsibilities: Take part with work from home surveys/studies by following written and oral instructions. Participate in research focus groups. Each panel receives a complete written study. If products or services are provided, you must actually use them. Needs: You must have a working camera on your smart phone or a webcam on your desktop/laptop. Access to reliable internet connection is essential. You would like to be fully involved in one or more of these topics. Capacity to understand and follow written and oral instructions. Job Benefits: Participation in online and in-person discussions. If you work remotely, there is no commute. No minimum hrs. This is a work from home job. Get free samples from our partners and sponsors for your feedback on their products. Participate in product testing and see products before the public. Part-Time job. Work from Home. To apply for this job, click the "Apply" button. Anyone looking for part-time, short-term work at home work is welcome to apply. No previous experience is necessary. This is an excellent opportunity to earn a side income by doing flexible remote work from home.* Please note that this is an opportunity to earn extra money from home and should not be considered as a full time job.
Work at Home Data Entry Agent Remote
Equest, Abbotsford, BC
Work from Home Survey Taker (Side Gig) We are looking for people who are motivated to participate in paid research across the country and local areas. Join this Work from Home Canada Market Research Panel Today. You have two options when it comes to paid research : you can either take part in person or online. This is a great way for you to make extra income at home as data entry clerk. Compensation: Work from home and take surveys to earn Money. There are many payment options, including PayPal, direct checks, and online virtual gift cards codes. Opportunities to earn rewards. Responsibilities: Take part with work from home surveys/studies by following written and oral instructions. Participate in research focus groups. Each panel receives a complete written study. If products or services are provided, you must actually use them. Needs: You must have a working camera on your smart phone or a webcam on your desktop/laptop. Access to reliable internet connection is essential. You would like to be fully involved in one or more of these topics. Capacity to understand and follow written and oral instructions. Job Benefits: Participation in online and in-person discussions. If you work remotely, there is no commute. No minimum hrs. This is a work from home job. Get free samples from our partners and sponsors for your feedback on their products. Participate in product testing and see products before the public. Part-Time job. Work from Home. To apply for this job, click the "Apply" button. Anyone looking for part-time, short-term work at home work is welcome to apply. No previous experience is necessary. This is an excellent opportunity to earn a side income by doing flexible remote work from home.* Please note that this is an opportunity to earn extra money from home and should not be considered as a full time job.
Work from Home Data Entry Agent (Part-time)
Equest, Victoria, BC
Work from Home Survey Taker (Side Gig) We are looking for people who are motivated to participate in paid research across the country and local areas. Join this Work from Home Canada Market Research Panel Today. You have two options when it comes to paid research : you can either take part in person or online. This is a great way for you to make extra income at home as data entry clerk. Compensation: Work from home and take surveys to earn Money. There are many payment options, including PayPal, direct checks, and online virtual gift cards codes. Opportunities to earn rewards. Responsibilities: Take part with work from home surveys/studies by following written and oral instructions. Participate in research focus groups. Each panel receives a complete written study. If products or services are provided, you must actually use them. Needs: You must have a working camera on your smart phone or a webcam on your desktop/laptop. Access to reliable internet connection is essential. You would like to be fully involved in one or more of these topics. Capacity to understand and follow written and oral instructions. Job Benefits: Participation in online and in-person discussions. If you work remotely, there is no commute. No minimum hrs. This is a work from home job. Get free samples from our partners and sponsors for your feedback on their products. Participate in product testing and see products before the public. Part-Time job. Work from Home. To apply for this job, click the "Apply" button. Anyone looking for part-time, short-term work at home work is welcome to apply. No previous experience is necessary. This is an excellent opportunity to earn a side income by doing flexible remote work from home.* Please note that this is an opportunity to earn extra money from home and should not be considered as a full time job.