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Product Management Specialist - Public Cloud
Fortinet, Burnaby, BC
DescriptionThe successful candidate will join the Product Management team, and specialize in Public Cloud products & Solutions. The PM will interface directly with partners (AWS, Microsoft, Google etc.), to build Fortinet portfolio within these environments, and manage the technical relationship between teams. The successful PM will engage with R&D, Customer Support and Sales internally, to manage technical strategies in these marketplaces. Job Requirements: • Public cloud environments (AWS, Azure, GCP etc.) or equivalent technical experience • 3+ years experience on Java/Python • Solid knowledge on source control (e.g. Git) and CI/CD • Experience on BI tools (e.g. Tableau) is desirable • Relevant technical product or project management experiences • 3+ years experience in the information security or networking solutions space, and solid understanding of the networking & security concepts • Knowledge of configuring and implementing technical security solutions (Firewalls, IPS, Antivirus, Antispam, etc.) • Understanding the layout of the design of the solution and critical thinking are key factors to be successful in this role • Understanding the business needs of the customer and ability to explain the details clearly during customer interaction and presentations is an integral part of the role • Strong communication skills (written and verbal) and professionalism • Self-motivated, detail-oriented, the ability to prioritize task and multi-task #GD #LI-CN1
Identity & Access Management Lead
Ledcor, Vancouver, BC
Job Summary: In this newly created role, you will oversee the delivery of Identity & Access Management (IAM) services across Ledcor. In this key role, you will be responsible for the IAM service, including the IAM strategy, design, implementation, and operation. You will leverage your collaboration and leadership skills to build and leverage relationships with business areas and technical teams to successfully support the enterprise-wide identity and access management program, providing consistent end-to-end identity creation and access management.Join Ledcor's Information Services group today!Essential ResponsibilitiesResponsible for the delivery and operation of the Identity & Access Management service.Oversees the end-to-end processes and standards for identity creation and use across the enterprise, as well as assigned access and permissions.Manages the Identity & Access Management service strategy, architecture, and design across Ledcor, which includes proactively identifying process improvement opportunities and work prioritization. Educates stakeholders on Identity & Access Management Qualifications 10+ years of experience in IT, with a minimum of 5 years experience in Identity and Access Management 3+ years experience leading Identity and Access Management service within a multi-entity organization Technical experience including Active Directory, MS Azure, Okta, Single Sign On (SSO), SAML, OAuth, CASB, PAM, SailPoint, CyberArk, and similarExperience in identity governance, identity provisioning, identity assurance, access management, privileged access management, encryption, and segregation of duties (IAM/IGA)Experience working with multiple stakeholders at varying levels in the organizationEffective project management and leadership skills, ability to work with little supervisionExcellent collaboration, interpersonal, problem solving & analytical skillsAdditional Information: Company DescriptionThe Ledcor Group of Companies is one of North America's most diversified construction companies. Ledcor is a company built on a rich history of long-standing project successes. But when you work for Ledcor, your experience will go far beyond the project. Do you want a career that means more? Join our True Blue team now!Employment EquityAt Ledcor we believe diversity, equity, and inclusion should be part of everything we do. We are proud to be an equal-opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other identifying characteristic are encouraged to apply.Our True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. We are committed to continuing to build on our culture of empowerment, inclusion and belonging. Date PostedSep 10, 2021 1067 West Cordova Street, Vancouver, BC, Canada
Senior Incident Management Specialist to collect, collate, analyze and disseminate information related to networked computer threats and vulnerabiliti
S.i. Systems, Ottawa, ON
Our valued Public sector client is in need of a Senior Incident Management Specialist to collect, collate, analyze and disseminate information related to networked computer threats and vulnerabilities, security incidents and incident responses The client is responsible for managing national parks, national historic sites, national marine conservation areas, and a national urban park. These natural and cultural heritage icons - and the staff that make up the team - are located from coast to coast to coast, in areas that are often remote and challenging operating environments. The client depends on effective and secure digital technology services to deliver its mandate. Along with the rest of the Government of Canada (GC), the client is evolving its workplace technology to reflect an enterprise approach to managing information, data, technology and security. The client's Office of the Chief Information Officer (OCIO) is responsible for providing national leadership for the information management and information technology services for the Agency. In addition, infrastructure investments will be made to find cost effective solutions to improve connectivity for remote regions. ​The OCIO continues to focus efforts to support the Agency's priorities and business lines. The CIO is working closely with Shared Services Canada to ensure that the Agency’s underlying infrastructure is continuously improved to support modern workforce enabling tools. The Agency is also looking to cloud solution providers to implement flexible solutions We are looking for someone with the following, but not limited to, experience: 15 years of experience as Incident Management Specialist in an IT environment. 3 years of experience coordinating response plans to incidents and events. a valid certification, degree, or a diploma in the IT Security field. 5 projects developing standard operating procedures to be used in the prevention or response to incidents. 5 projects authoring investigative reports. Apply
Secret Cleared Help Desk Specialist to provide on-site troubleshooting of network and software issues in response to a 24/7 incident management ticketing s
S.i. Systems, Ottawa, ON
Our Valued Public Sector Client is seeking a Secret Cleared Help Desk Specialist to provide on-site troubleshooting of network and software issues in response to a 24/7 incident management ticketing system. Background: The Defence Service Operations Centre is responsible to coordinate in-service support for Information Systems across the Department of National Defence (DND) and the Canadian Armed Forces (CAF) operations. The National Service Desk provides 24/7 support on help desk and system monitoring functions. Must haves: Help Desk Specialist (5+ years) Incident management ticketing system (1+ year) Network Monitoring Tool (1+ year) Secret Clearance Responisbilites: Review network monitoring alerts at a national level from monitoring tools and respond accordingly. Coordinate National situational awareness events including sending out an informational Respond to events and coordinate responses from service providers in support of the Incident Management Process. Respond directly to events including phone calls, emails, alerts and notifications from users or stakeholders in support of domestic and deployed operations. Route incidents to internal providers for national telecommunications systems, and route incidents to SSC and other external providers as appropriate Support the National Capital Region (NCR) Service Desk (SMC) by responding to and coordinating classified IT related events from the NCR users or applications. The National Service Desk (NSD) requires 12-hour shifts. The day and night shifts will alternate every 2 weeks. Day shifts are 6am to 6pm, and Night shifts are 6pm-6am and can be at the following locations: Tunney’s Pasture, 101 Goldenrod Driveway, Ottawa, Ontario; Major General Pearkes Building, 101 Colonel By Drive, Ottawa, Ontario; and Carling Campus, 60 Moodie Drive, Ottawa, Ontario. Apply
Program Management Specialist Indigenous Entrepreneurship
Toronto Metropolitan University, Toronto, Ontario
The OpportunityThis is a compelling opportunity for a Programs Specialist (PS) with Indigenous lived experience to share their knowledge and experience of entrepreneurship programs by guiding Indigenous entrepreneurs. The PS will act as a mentor to entrepreneurs and support programming through workshops and one-on-one guidance that creates an impactful experience for Indigenous entrepreneurs.QualificationsTo help us learn more about you, please provide a cover letter and resume describing how you meet the following required qualifications:- Experience as an entrepreneur with Indigenous lived experience and knowledge of Indigenous culture who has counselled andprovided guidance to entrepreneurs within the Indigenous community- Experience with program development from implementation to evaluation- Knowledge of the startup ecosystem and terminology- Demonstrated ability to build relationships with a variety of stakeholders- Excellent communication and public speaking skills- Ability to effectively write curricular materials, reports and proposals- A Bachelor's degree in Business Administration or a related discipline would be an asset. Relevant experience will be considered as an equivalency to education
Client User Identity and Access Management Platform Operations Lead Deloitte Global Technology
Deloitte, CA
-- Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization. Work you'll do In this interesting and diverse role, you'll be leading efforts to drive operational excellence for the Client-User Identity and Access Management solution utilized by Deloitte clients to authenticate to Deloitte solutions. Manage operational support team. Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service Manage the application source code and source code based configuration management systems, Continuous Deployment (CD) pipelines, test automation frameworks, and functional testing suites Stay up-to-date on new technologies and automation techniques to improve the quality and efficiency of our technology operations Manage all production escalations received from various sources Identify the business impact of each escalation to determine Priority Host the Bi-Weekly Meetings with the Business to discuss status of various production changes Acts as a back- up Communication Officer in sending out notification of Priority 1 and Priority 2 incidents to selected Distribution Lists Ensure all change requests and defects are recorded Responsible for coordinating after-hours implementation activities Support the Business, Application Managers, and client's in resolving production issues About the teamDeloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived. Enough about us, let's talk about youDo you possess the following experience?: 5+ Years hands on experience with Operations of Mission Critical Software Infrastructure Experience in technical support, QA, or workflow support Must be able to context-switch and manage multiple partners in parallel across various implementation stages Experience working with version control software, ADO, GitHub Participate in a 24x7x365 on-call rotation BS/BA degree or equivalent experience Prior Big 4 experience Total RewardsThe salary range for this position is $85,000 - $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Job Segment: Testing, Operations Manager, QA, Quality Assurance, Technical Support, Technology, Operations, Quality
Associate Portfolio Manager, Multi Asset Solutions - BMO Global Asset Management
BMO, Toronto, ON, CA
Application Deadline: 02/19/2024Address:100 King Street WestJob Description:The BMO Multi-Asset Solutions team is a Toronto based center of excellence within BMO Global Asset Management (GAM) Canada. The Multi-Asset Solutions team offers an inclusive workplace and values the diverse background of its employees. The team manages approximately C$60 billion covering over 100 investment mandates for retail and institutional clients. The team has a strong investment process and discipline to deliver repeatable investment excellence. BMO's multi-asset capabilities and funds are designed around helping investors meet their long-term investment goals. Our team works to achieve the right balance between managing risks and grasping opportunities - both elements are important as we work to deliver the outcomes our clients seek. In addition to a rigorous strategic asset allocation process, tactical asset allocation is also used to take advantage of market opportunities. The Associate Portfolio Manager will be a key individual on the Multi-Asset Solutions team, helping to drive strong risk adjusted returns across the various portfolios.The ideal candidate has a very collaborative approach with a strong background in macroeconomics, understanding of global asset classes, strong technical expertise and strong analytical skills.Key Responsibilities include:• Managing daily cashflows for the portfolios• Participating in underlying fund reviews• Providing economic and market views• Driving portfolio construction improvements• Providing input into model enhancements• Designing and producing regular and ad-hoc reports and dashboards• Staying on top of domestic and international economic and political trends• Providing mentorship to more junior members of the team• Collaborating, sharing information and insights across the investment teams• Fostering relationship with various internal partners• Presenting to external clients• Adhering to all compliance, regulatory and legal guidelinesQualifications• 5+ years of industry experience in top-down portfolio construction/portfolio management/capital markets/risk management• Strong multi-asset class knowledge• Strong proficiency with MS Excel/VBA • Knowledge in programming (R, Python, MATLAB, SQL)• Experience with Bloomberg, Charles River, and FactSet• Exceptional analytical and quantitative skills• Experience in the use of derivatives• Excellent verbal and written skills• Strong collaborator• Undergraduate degree in Math, Statistics, Computer Science, Economics, Engineering, Finance, or similar discipline• CFA CharterholderGrade:7Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Associate Portfolio Manager, Multi Asset Solutions - BMO Global Asset Management
BMO, Toronto, ON
Application Deadline: 03/29/2024Address:100 King Street WestJob Description:The BMO Multi-Asset Solutions team is a Toronto based center of excellence within BMO Global Asset Management (GAM) Canada. The Multi-Asset Solutions team offers an inclusive workplace and values the diverse background of its employees. The team manages approximately C$60 billion covering over 100 investment mandates for retail and institutional clients. The team has a strong investment process and discipline to deliver repeatable investment excellence. BMO's multi-asset capabilities and funds are designed around helping investors meet their long-term investment goals. Our team works to achieve the right balance between managing risks and grasping opportunities - both elements are important as we work to deliver the outcomes our clients seek. In addition to a rigorous strategic asset allocation process, tactical asset allocation is also used to take advantage of market opportunities. The Associate Portfolio Manager will be a key individual on the Multi-Asset Solutions team, helping to drive strong risk adjusted returns across the various portfolios.The ideal candidate has a very collaborative approach with a strong background in macroeconomics, understanding of global asset classes, strong technical expertise and strong analytical skills.Key Responsibilities include:• Managing daily cashflows for the portfolios• Participating in underlying fund reviews• Providing economic and market views• Driving portfolio construction improvements• Providing input into model enhancements• Designing and producing regular and ad-hoc reports and dashboards• Staying on top of domestic and international economic and political trends• Providing mentorship to more junior members of the team• Collaborating, sharing information and insights across the investment teams• Fostering relationship with various internal partners• Presenting to external clients• Adhering to all compliance, regulatory and legal guidelinesQualifications• 5+ years of industry experience in top-down portfolio construction/portfolio management/capital markets/risk management• Strong multi-asset class knowledge• Strong proficiency with MS Excel/VBA • Knowledge in programming (R, Python, MATLAB, SQL)• Experience with Bloomberg, Charles River, and FactSet• Exceptional analytical and quantitative skills• Experience in the use of derivatives• Excellent verbal and written skills• Strong collaborator• Undergraduate degree in Math, Statistics, Computer Science, Economics, Engineering, Finance, or similar discipline• CFA CharterholderGrade:7Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
118445 - Change Management Advisor
Vancouver Coastal Health, Vancouver, BC
Change Management Advisor Job ID 2024-118445 City Vancouver Work Location HR - 601 W Broadway 10th fl Home Worksite 00 - Excluded - VCHA Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Term Specific Job Status Temporary Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Human Resources Salary Grade 08 Min Hourly CAD $44.15/Hr. Max Hourly CAD $63.47/Hr. Shift Times 0800-1600 Days Off Saturday, Stats, Sunday End Date 12/31/2024 Salary The salary range for this position is CAD $44.15/Hr. - CAD $63.47/Hr. Job Summary Come work as a Change Management Advisor with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for a Change Management Advisor to join the People Team. Apply today to join our team! This is temporary project position and experience with championing and supporting large scale HCMS transformation across the enterprise is required. As a Change Management Advisor with Vancouver Coastal Health you will:Act as an expert resource for change management in support of initiatives across the organization.Be an internal culture catalyst, initiative leader and facilitator dedicated to creating a healthy and vibrant workplace.Support the fulfillment of VCH strategic priorities including People team goals through interventions such as change management, communication, strategy and planning, people engagement, facilitation, role clarification, and team building.Work with stakeholders at all levels and inspire others to achieve goals and deliverables to facilitate consensus, consultation, negotiation and sharing of information.Provide support to the organization in recognizing current patterns across the system and partnering to develop and implement people-focused strategies and processes to improve organizational capacity for change and to shift culture.Be the go-to person for providing hands-on change management support, connecting with networks of other resources in People Team and Operations as needed.Facilitate the development and sustainment of an enterprise change management strategy to enhance consistent and impactful change management practices and standards across VCH. Qualifications Education & ExperienceMaster’s Degree in a relevant discipline such as Health Sciences, Organizational Development, Business Administration, Community Development, Sociology or Anthropology.Seven (7) years’ recent, related experience in project management, change management, facilitation, organizational development, stakeholder engagement and training and development of staff or an equivalent combination of education, training and experience.Prosci Certification preferred.Knowledge & AbilitiesProvides senior advisory services and consultation to leaders throughout VCH utilizing strong communication skills and the ability to persuade and influence.Utilizes change management, project management and communication principles and best practices to develop and oversee change initiatives.Applies change management methodologies in the design and development of various programs, frameworks and tools.Applies comprehensive knowledge and skill in change management, stakeholder engagement, communication and project management as well as an understanding of health care disciplines and networking abilities to provide high level advisory.Maintains current knowledge of new developments, trends and research in change management, organizational behavior, communication and recommends/implements best practices accordingly.Applies superior judgment and political expertise to communicate sensitive information to, and collaborate with, a variety of internal and external stakeholders.Uses superior team building, problem solving, and conflict resolution skills to facilitate critical thinking and problem resolution.Fosters creativity, innovation, and systems thinking in strategic planning involving cultural shifts and large scale change initiatives.Demonstrated ability to facilitate workshops and meetings with multi-level and multidisciplinary staff to achieve effective outcomes.Physical ability to perform the duties of the position. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
Incident Manager
Swim Recruiting, Vancouver, BC
6-month contract Incident Manager supporting the global technology organization of an enterprise organization with hybrid work located in Vancouver.6-month contract Incident Manager roleGlobal enterprise organization3 days a week onsite hybrid work environmentWhat & Why: As a result of investment into service excellence our global client is looking to add a contract Incident Manager to their team. In this role you will be responsible for overseeing the lifecycle of all unplanned interruptions, malfunctions, and quality reductions of provided services across the organization. Your primary focus will be to implement and improve incident management protocols. On this team, you are accountable for all incident management operations across the technology organization. You will uphold standards for incident managers and incident fulfillers within individual technology teams to ensure incident management practices are cohesive, efficient, and effective. This is a great opportunity to join this growing team delivering major ROI to the business.  Who:This client is one of the most recognizable Canadian brands, a true Vancouver success story who has expanded globally. They are well known for their corporate culture and has won major awards for their accomplishments. They have invested majorly in technology and have had an incredibly successful past few years, including a major strategic acquisition. They have an all-star leadership team who keeps you accountable and provides support while still affording you tremendous autonomy. They are located close to rapid transit in newly renovated offices in downtown Vancouver and a hybrid work policy, 3 days a week in office. You:You will bring the following education, skills and experience to the role:Minimum of 3 years’ experience in an ITIL process lead role.Information Technology Infrastructure Library (ITIL) Version 4 Foundation Certification or greater.Must be able to work occasional weekends and evenings for regular Major Incident Management reviews.Experience in managing and administering ServiceNow and PagerDuty as incident management tools.Next Steps: If the sound of this opportunity excites you, and you’re confident that it’s a good fit for your experience and career goals, then we’d love to hear from you! Please send your updated resume to us by applying to this posting and one of our awesome team of recruiters will be in touch.
Brand Events Senior Specialist, Global Risk Management
Deloitte, Edmonton, AB
Job Type:Permanent Reference code:125926 Primary Location:Toronto, ON All Available Locations:Toronto, ON; Burlington, ON; Calgary, AB; Edmonton, AB; Ottawa, ON; St. John's, NL; Vancouver, BC Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. Experience a firm where wellness matters. Be expected to share your ideas and to make them a reality. Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.What will your typical day look like?In this interesting and diverse role, you will help coordinate, facilitate, provide oversight and monitoring of significant issues/matters that can have the potential to negatively impact the Deloitte brand. You will also be responsible for the ongoing enhancements and improvements to existing processes, including updates to brand events frameworks and related playbooks and identification and dissemination of leading practices across the network. In addition, you will provide support and management for strategic quality & risk management projects, working across various key quality and risk stakeholders across the network. Responsibilities include the following: Helping facilitate and coordinate member firm issues and matters that can have potential to negatively impact the Deloitte brand Overseeing and performing follow-ups on member firm issues/matters and report status to relevant parties (member firm & Deloitte Global) Ongoing enhancements to existing framework and playbooks Supporting the management and execution on complex global risk management initiatives and programs (planning, designing, communicating, and follow-up with stakeholders) About the teamGlobal Risk & Brand Protection protects, preserves and enhances the Deloitte brand. We navigate the dynamic risk landscape across the areas of risk management, confidentiality & privacy, cyber security oversight, regulatory, independence & conflicts, and Anti-Corruption/financial crimes. We foster trusting relationships across the Deloitte network through collaboration, facilitation and responsive guidance.Enough about us, let's talk about you Bachelors' Degree in Business Administration, Accounting, Finance or other business related field. 3+ years of related work experience in risk management or crisis management or prior working experience for a professional services organization in the areas of crisis management, risk resiliency, crisis management, incident response preferred. Quality-oriented, with robust organization, analytical, critical thinking, and decision-making skills; attention to detail and continuous improvement mindset a must Strong verbal and written communication and interpersonal skills Ability to frame, evaluate and address complex issues quickly Easily adaptable to change and capable of setting new strategic direction in short amount of time Strong technical and organizational skills Ability to deliver under pressure and provide informed responses to leadership in short timeframes Ability to handle sensitive leadership information with utmost confidentiality Ability to work productively both independently and/or remotely as well as in a virtual team environment Proficient Microsoft Office skills, strong knowledge of PowerPoint, Excel, and Word Total RewardsThe salary range for this position is $69,000 - $114,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Risk Management, Branding, Cyber Security, Senior Brand Manager, Developer, Finance, Marketing, Security, Technology
Senior Cyber Security Specialist to support infrastructure security controls, operations and incident management responses in a hybrid (public cloud and LA
S.i. Systems, Vancouver, BC
Our Public Sector client is seeking a Senior Cyber Security Specialist to support infrastructure security controls, operations and incident management responses in a hybrid (public cloud and LAN) network environment .- 00851861 year contract, Vancouver based - Hybrid.Must Have:10+ years of experience as a Cyber Security Specialist with experience in developing, implementing Information Security control standards and technologies within large complex environmentExperience with Microsoft Stack: Microsoft Sentinel, SIEM, Microsoft Defender for Endpoint/Cloud/Identity, Azure VMS design, Azure Policy, Azure ExpressRoute and Virtual Networking ExperienceNext-generation firewall (Checkpoint, Palo Alto, Cisco, etc.) operation and management experienceScripting experience such as KQL, PowerShell, Az cli, python, other languages or via EEST API calls)Experience with Kanban/Agile toolset: Azure DevOps or similarCertificate Management/PKI, Configuration Management experience with tools like terraform/ansible/puppet/etcResponsibilities: Technical team lead for members of Cybersecurity Operations department.Applying expert knowledge in enterprise secured network design concepts and security controls best practices, providing advice and assistance to team members through peer review of work assignments.Acting as subject matter expert in the development, implementation, and operations of network security controls to secure cloud (Microsoft Azure) IaaS and PaaS resources.Acting as an enterprise network security consultant to stakeholders and project teams.Assisting to develop Cybersecurity product plans and roadmaps to manage the technical lifecycle of the security product/tools portfolio.Participating in infrastructure vulnerability testing.Providing advice based on the security goals, objectives, and policies of the organization. Assisting projects by assessing risk, identifying security issues, and providing guidance regarding the interaction of the proposed solution with the organization’s security infrastructure. Apply
119909 - Director, Risk Management
Vancouver Coastal Health, Vancouver, BC
Director, Risk Management Job ID 2024-119909 City Vancouver Work Location Various Locations Home Worksite 00 - Excluded - VCHA Additional Sites VGH, Richmond General Hospital and Vancouver Community Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Leaders & Corporate Support Salary Grade 10 Min Hourly CAD $57.85/Hr. Max Hourly CAD $83.16/Hr. Shift Times 0800-1600 Days Off Saturday, Stats, Sunday Salary The salary range for this position is CAD $57.85/Hr. - CAD $83.16/Hr. Job Summary Come work as a Director, Risk Management with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for a Director, Risk Management to join the team. Reporting to the Regional Director, Risk Management, the Director is responsible for providing leadership in management of clinical and operational risk. The position promotes and leads on the use of evidence-based risk management strategies and tools to promote and improve patient care. Represents Vancouver Coastal Health (VCH) in liaising with external legal counsel assigned by the health care protection program (HCPP), and other external agencies in investigating and managing claims involving patients/clients or the organization. The Director will work with staff and physicians and support operational leaders in identifying, assessing, analyzing and implementing mitigation strategies to mitigate the identified risk to VCH, staff, physicians and the clients and families we serve. The Director provides leadership to the Senior Executive Team and is responsible and accountable for the development of the organization’s integrated clinical risk management program and initiatives in a manner that fulfills the mission and strategic goals of VCH, while complying with provincial and federal laws and accreditation standards related to safe patient care and risk management across the organization.The Director works in collaboration with the Director of VCH Patient Care Quality Office as requested in reviewing responses to patients or their complainants from a risk management perspective. The Director will work in collaboration with the Director of Patient Experience for VCH to ensure the patient’s perspective is included in supporting the delivery of health care with the highest quality of care whenever possible.This work is framed within VCH’s commitments to our pillars of Indigenous Cultural Safety, Anti-Racism, Equity, Diversity and Inclusion, and Planetary Health.Apply today to join our team! Please note this position will require travel to Vancouver General Hospital, Richmond General Hospital and Vancouver Community. As a Director, Risk Management with Vancouver Coastal Health you will:Lead, develop, manage, implement, and evaluate corporate and clinical risk management systems. including building a risk-smart workforce and environment that allows for innovation and responsible risk-taking while ensuring legitimate precautions are taken to protect public interest, maintain public trust, and ensure due diligence.Promote and support the development of a culture of safety; identifies opportunities and implements strategies for improvement and provides oversight of proactive and reactive risk management activities and education including risk assessments, root and system cause analysis, failure mode effects analysis, and critical incident review processes. Provide advice and direction to CEO and Senior Executive Team, senior medical and operational executives, medical and clinical staff to protect the assets and reputation of the organization not limited to: Patients, staff, medical staff, facilities, and finances. Promote policy, contractual and regulatory/legislative compliance. Manage/mitigate risks regarding critical incident including documentation, disclosure, communication, media exposure, notification, and retention of evidence. Provide expert senior level risk management advice and guidance to corporate and operational departments and senior leadership on a wide variety of risk management, legal issues, including those with a high-risk profile within business requirements. Reviews, researches, interprets, and prepares advice. Mitigate professional practice/conduct and liability issues. Directs, consistent with best practices and trends, the development of required risk management education and policy. All other duties as required. Qualifications Education & Experience Master’s Degree in a health-related discipline or a juris doctorate, plus seven to ten (7 to 10) years’ recent, related experience in progressively senior leadership roles with responsibility for leading risk management issues management activities, or an equivalent combination of education, training and experience.Knowledge & Abilities Advanced knowledge of healthcare issues as well as specialized knowledge in risk management, privacy, change management, information management, complaints management, and policy development. Effectively and proactively coordinates strategies, systems, and processes to reduce risk, minimize critical incidents, complaints and claims and collaborates with others to improve the care delivered by VCH.Expertly applies technical and analytical expertise to assess and support risk and situation management activities, and to establish and support the implementation of risk management strategies to support the organization.Oversees, assists with, and/or conducts timely risk assessments in response to requests and consults with the appropriate operational leaders concerning issues with clinical risk or operational risk requiring immediate attention.Applies superior judgment and political expertise to communicate sensitive information, and effectively persuade and negotiate with a variety of internal and external stakeholders.Interprets and implements legal and other regulatory obligations and responsibilities of VCH in the context of relevant legislation, regulations, common law and other changing standards with support of in-house legal counsel.Demonstrated critical thinking, analytical skills encompassing an organization-wide perspective. Exceptional communication, interpersonal, innovative leadership and systems improvement skills. Proven ability to establish and maintain effective interpersonal relationships with people across all disciplines and settings, in addition to the integrity, trust and professionalism that the role requires.Experience developing and implementing and training on policy, procedures and corporate practices.Experience in project management in a leadership position.Demonstrated history of positive collegial relationships with management, support staff, Health Authority-based providers and leaders, and clinicians. Develops and maintains strong relationships with key internal and external partners to promote and enhance services provided with sensitivity to diversity and indigenous lens.Practices the recognition, inclusion and support of all types and aspects of diversity at all stages of engagement, with an understanding of the issues faced by people from equity-deserving groups.Demonstrated ability to communicate complicated or highly technical matters in a way which is clear, concise and understandable. Demonstrated ability to take initiative in understanding the needs of others and taking action to achieve helpful results. Computer proficiency with a variety of relevant software applications. Physical ability to perform the duties of the position. Closing Statement As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required. If you have any questions, please reach out to Orlando Cerrato, Manager, Executive Talent Acquisition at [email protected]. WHY JOIN VANCOUVER COASTAL HEALTH? VCH is a world class innovator in medical care, research, and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and ''going first'' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work. Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person. Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2023.Only short-listed applicants will be contacted for this posting.***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
Sr. Data Management Specialist for corporate Data Quality/Governance strategy and tool implementation
S.i. Systems, Calgary, AB
Our oil and gas client is seeking a Sr. Data Management Specialist for corporate Data Quality/Governance strategy and tool implementation to start ASAP for a contract until end of year. Candidate must be willing to come into downtown Calgary 3 days/week hybrid working model. Must Have:7+ years' experience in data management and data governance best practicesAt least one experience leading implementation of corporate data quality/governance initiatives and associated toolsAt least one experience implementing Master Data Management solutions Nice-to-have:Experience in an Oil & Gas environment ideally with Upstream Oil and Gas or engineering related data management Degree or diploma in Computer Science, Data Management or Data Quality Experience using PowerBI Scope & Responsibilities: Collaborate & recommend a long-term data strategy for the organization.Advise, Design, construct, maintain, and troubleshoot organizational data architecture.Recommend & select appropriate technology and customize code.Evolve data architecture for custom data needs.Create data governance training and awareness programs to increase data literacy and foster a data-driven culture across the organization.Advise and assist data owners, data stewards, data analysts, and data consumers on data management best practices and solutions.Stay on top of data management trends, technologies, and regulations, and provide recommendations for continuous improvement.Developing, prioritizing, and executing corporate data quality roadmap.Defining the corporate data quality management processes and procedures, coordinating the establishment of company standards for data quality and being an effective communicator about the importance of quality data.Resolving issues in the data quality management process, working with others to maintain and ensure that data quality standards are achieved through a series of regular data maintenance activities and enacting an overall data quality strategy.Oversee & enforce data quality initiatives, like data acquisition, expansion, cleaning, and updating.Provide advice on how quality systems are managed and measuring and reporting performance against approved standards.Work closely with business development teams to ensure data growth, enrichment, and accuracy.Measuring, monitoring, and maintaining data quality across all data domainsCommunicating and meeting with stakeholders to ensure that the system for quality management is operating correctly.Developing a communication plan and collaborating on a knowledge management strategy to educate and empower users on data governance policies and practices. Apply
Process Expert - Global Mobility Management
Siemens, Bangalore, Any, India
Hello Visionary!We empower our people to stay resilient and relevant in a constantly changing world. We're looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you'd make a great addition to our vibrant international team.We provide our Hire-to-Retire services along the complete lifecycle of an employee from onboarding to pension services and leverage our powerful ecosystem of leading external and internal partners and our network of key delivery centers We believe in the value of industry best-practice standards achieved through evolving technology and digitalization. We focus on employee experience as a key driver of our actions. In doing so, we deliver flexibility, quality and efficiency for the businesses we partner withYou'll make a difference by:• Monitor business travelers and manage related compliance requirements.• Proactive identification of compliance and/or risk issues (actual or potential) surrounding all aspects of mobility; including tax, employment law, immigration, and regulatory requirements• Manage the day-to-day in-house compensation management process. This means managing the process by which compensation data for GMS managed mobile employees is accumulated.• This includes ensuring that all payroll and non-payroll delivered assignment & relocation components are accurately accumulated in order that correct instructions can be provided to payroll and reporting teams. • Partnering with vendors, such as our relocation and tax provider on compensation processes Deep partnership with Payroll team to ensure seamless delivery of expatriate compensation.• Monthly & Year end compensation reporting & payroll instructions. Ensuring that inputs are delivered to payroll in a timely manner in line with their cut-off dates.• Support Assignment management tool functionality and ensure it serves its day-to-day purpose and that the related databases remain accurate and up to date. • Generation and review of assignment documentation• You will work with the case manager to continuously review the effectiveness of operational processes and make improvements.Your success is grounded in:• Excellent written and verbal communications skills• 3+ years' experience in the mobility field (tax, immigration and/or assignment management)• Detail orientated / Attention to detail.• Ability to communicate effectively and work competently with teams in other geographic locations.• Enthusiastic, positive and keen to learn and develop.• Ability to appropriately manage confidential information.• Working knowledge of Excel, Word & PowerPoint - strong Excel knowledge preferred• Attracted to a dynamic business culture supporting the firm's broader growth strategy.• Work with existing processes/systems whilst making constructive suggestions for improvements.• Flexibility and ability to manage several tasks/priorities in a very fast paced environmentJoin us and be yourself! We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. This role is based in Bangalore. You'll also get to visit other locations in India and beyond, so you'll need to go where this journey takes you. In return, you'll get the chance to work with teams impacting entire cities, countries - and the shape of things to come.We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination and help us shape tomorrow.Salary: . Date posted: 03/21/2024 02:18 PM
Change Management Lead
Manulife Financial Corporation, Toronto, ON
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionThe OpportunityThe Retirement Operations Change Management and Learning Centre of Excellence is seeking a Change Management Lead to work in collaboration with Project Management, Canadian Retirement, and Operations to lead end-user adoption across transformational initiatives. This role will support enterprise change initiatives, responsible for strategically designing, developing, and implementing tailored change management strategies and plans to drive change commitment from awareness through to adoption.ResponsibilitiesDevelop comprehensive change management strategies and plans in collaboration with Operations, Retirement, Sales/Distribution, Communications, and Training.Conduct stakeholder assessments to determine the degree of stakeholder commitment, relative to the needs of the program, to inform how best to drive leadership and stakeholder commitment. Conduct change impact assessments to validate impacts and degree of change for all impacted groups, informing the change management approach, while providing guidance to program and business leadership regarding the stakeholder impact of any planned change. Collaborate with Communications and Projects Leads to ensure project progress and risks are communicated to all levels of management throughout the extent of the project.Lead business readiness, while ensuring post-launch support mechanisms are in place, with lessons learned used to drive continuous improvement.Collaborate with training leads to ensure impacted teams are trained in the lead up to go-live. Identify potential people-risks and anticipated points of resistance. Leverage insights to develop mitigation strategies and plan to proactively address the stakeholder resistance. Collaborate effectively with global stakeholders, project team members, vendors, shared services, and others to deliver quality solutions within project deadlines; remotely manage relationships.Collaborate with business and project leaders to socialize and influence project outcomes, with a focus on ensuring that changes and impacts are well understood by all impacted teams, and stakeholders are consistently prepared to successfully adopt to transformational change. What motivates you?You obsess about customers, listen, engage, and act for their benefit.You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.You thrive in teams and enjoy getting things done together.You take ownership and build solutions, focusing on what matters.You do what is right, work with integrity and speak up.You share your humanity, helping us build a diverse and inclusive work environment for everyone.What we are looking forUnderstand the project management lifecycle, in both waterfall and agile project methodologies.Experience leading transformation and change management activities for projects and initiatives across multiple stakeholder groups, leveraging Kotter, Prosci ADKAR, or internal proprietary change management frameworks. Proven track-record of introducing change management as a discipline across senior leadership, people managers and stakeholders. Proven track-record of working in a project environment, working with Gantt charts and workback schedules, feeding into RACI discussions and project status updates.Ability to quantitively define and measure change readiness across unique stakeholder groups to track organizational awareness, understanding and adoption over time.Strong collaboration and relationship management skills; ability to work effectively with others to set goals, resolve problems, and make decisions that improve organizational effectiveness.Demonstrated sense of urgency and dedication to project timelines. Skills include time management and organization skills; ability to prioritize multiple initiatives and re-adjust priorities, develop a work schedule, monitor progress towards goals, and track details/data /information/activities effectively.Exceptional listening skills and ability to synthesize information and develop appropriate actions.Strong influencing and negotiation skills.Financial Services experience is an asset A Bachelor’s degree or equivalent experience is required Prosci ADKAR certification and / or Certified Change Management Professional (CCPM) designation are an assetWhat can we offer you?A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.Our commitment to youValues-first culture: We lead with our Values every day and bring them to life together.Boundless opportunity: We create opportunities to learn and grow at every stage of your career.Continuous innovation: We invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity, and Inclusion: We foster an inclusive workplace where everyone thrives.Championing Corporate Citizenship: We build a business that benefits all stakeholders and has a positive social and environmental impact.#LI-Hybrid About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationToronto, OntarioSalary range is expected to be between$70,350.00 CAD - $117,250.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.
Merchant Services Issue Management Client Ops Associate I
JPMorgan Chase, Mumbai, Any, India
Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers.Job SummaryAs a Merchant Services Issue Management Client Operations Associate I within JPMorgan Chase & Co., you will be tasked with ensuring the prompt and precise resolution of production issues. Your role will involve building and maintaining robust relationships with business partners and technology teams, as well as identifying opportunities for process improvement. Additionally, you will be responsible for understanding application functions and related downstream processing components, and ensuring that project activities are completed within the set timeframes and budgets.Job Responsibilities: Ensure timely and accurate resolution of production issues. This requires you to conduct research, identify and coordinate work activity between stakeholders in a matrix organization and manage the lifecycle of the issue until resolved. Effectively convey root cause analysis of issues Builds and maintains strong relationships with JPMC business partners and technology teams to identify process improvement opportunities. Collaborates with JPMC business partners and technology teams to understand application functions and related downstream processing components. Ensures the project activities, as may be assigned, are completed within established time and budgets, and that objectives conform to corporation's overall standards and operations objectivesRequired qualifications, Skills and capabilities Bachelor's degree or 3+ years equivalent relevant work experience SQL query experience writing/modifying complex queries Minimum 3+ years' experience in a Customer Service focused role Knowledge of incident, problem management, ticket, change, and risk management processes and tools Excellent communication skills Excellent technical skills and business acumen related to file handling/processing, databases, credit card processingPreferred qualifications, Skills and Capabilities Minimum of 3 years relevant production support and incident management experience Minimum of 1+ year experience with help desk ticketing systems Demonstrate ability to work independently as well as within a group Excellent prioritization, organizational and time management skillsAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Salary: . Date posted: 03/27/2024 10:22 PM
Sr. Process Lead - Global Mobility Management
Siemens, Bangalore, Any, India
Hello Visionary!We empower our people to stay resilient and relevant in a constantly changing world. We're looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you'd make a great addition to our vibrant international team.We provide our Hire-to-Retire services along the complete lifecycle of an employee from onboarding to pension services and leverage our powerful ecosystem of leading external and internal partners and our network of key delivery centers We believe in the value of industry best-practice standards achieved through evolving technology and digitalization. We focus on employee experience as a key driver of our actions. In doing so, we deliver flexibility, quality and efficiency for the businesses we partner withYou'll make a difference by:• Drive the end-to-end international assignment journey, guide, and consult the internal and/or external assignee, ensure a seamless execution of the process, providing an excellent assignment experience.• Assess the needs and options of international assignees and any accompanying family members throughout the assignment life cycle.• Keep assignees and stakeholders informed at every stage of the assignment, providing updates on compliance, regulatory procedures, and internal requirements.• Resolve stakeholder disputes and bring strategies for solutions.• Review and ensure compliance in all international assignment matters, including Immigration, Tax, Social Security, and Corporate Tax.• Implement compliant procedures for international assignments, including Permanent Establishment avoidance models and individual tax triggers.• Coordinate all international assignments in alignment with internal and external principles and policies.• Prepare and maintain all necessary documents and records for the assignment life-cycle.• Manage the financial aspect of the assignment process, including income calculations, payment requests, shadow payroll enrollment, year-end compensation collection, and reporting.• Ensure timely and accurate billing processes for Global Mobility Management (GMM) services to customers.• Submit and authorize tax orders in a timely manner and oversee the completion of the tax service process.• Understand and follow the escalation management process within GMM, stakeholders, and service providers.• Maintain proficiency with existing GMM IT tools and adapt to new tools as they are developed and implemented.Your success is grounded in:• 10+years of international assignments knowledge with a focus on immigration, taxes, social security, local legislation, or related HR service functions.• Proficient with MS Office Suite.• Enthusiastic, positive and keen to learn and develop.• Ability to appropriately manage confidential information.• Working knowledge of Excel, Word & PowerPoint - strong Excel knowledge preferred• Attracted to a dynamic business culture supporting the firm's broader growth strategy.• Work with existing processes/systems whilst making constructive suggestions for improvements.• Flexibility and ability to manage several tasks/priorities in a very fast-paced environment.Required Skills:• Customer focus• Commercial awareness• Attention to detail and process overview• Structural and organizational skills• Analytical skills• Excellent interpersonal skills• Emotional intelligence• Tact and persuasive ability• International teamwork and global collaboration• Good oral and written communication skills• Service delivery managementJoin us and be yourself! We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. This role is based in Bangalore. You'll also get to visit other locations in India and beyond, so you'll need to go where this journey takes you. In return, you'll get the chance to work with teams impacting entire cities, countries - and the shape of things to come.We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination and help us shape tomorrow.Salary: . Date posted: 03/28/2024 09:12 PM
Process Lead - Global Mobility Management
Siemens, Bangalore, Any, India
Hello Visionary!We empower our people to stay resilient and relevant in a constantly changing world. We're looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you'd make a great addition to our vibrant international team.We provide our Hire-to-Retire services along the complete lifecycle of an employee from onboarding to pension services and leverage our powerful ecosystem of leading external and internal partners and our network of key delivery centers We believe in the value of industry best-practice standards achieved through evolving technology and digitalization. We focus on employee experience as a key driver of our actions. In doing so, we deliver flexibility, quality and efficiency for the businesses we partner withYou'll make a difference by:• Drive the end-to-end international assignment journey, guide, and consult the internal and/or external assignee, ensure a seamless execution of the process, providing an excellent assignment experience.• Assess the needs and options of international assignees and any accompanying family members throughout the assignment life cycle.• Keep assignees and stakeholders informed at every stage of the assignment, providing updates on compliance, regulatory procedures, and internal requirements.• Resolve stakeholder disputes and bring strategies for solutions.• Review and ensure compliance in all international assignment matters, including Immigration, Tax, Social Security, and Corporate Tax.• Implement compliant procedures for international assignments, including Permanent Establishment avoidance models and individual tax triggers.• Coordinate all international assignments in alignment with internal and external principles and policies.• Prepare and maintain all necessary documents and records for the assignment life-cycle.• Manage the financial aspect of the assignment process, including income calculations, payment requests, shadow payroll enrollment, year-end compensation collection, and reporting.• Ensure timely and accurate billing processes for Global Mobility Management (GMM) services to customers.• Submit and authorize tax orders in a timely manner and oversee the completion of the tax service process.• Understand and follow the escalation management process within GMM, stakeholders, and service providers.• Maintain proficiency with existing GMM IT tools and adapt to new tools as they are developed and implemented.Your success is grounded in:• 5+years of international assignments knowledge with a focus on immigration, taxes, social security, local legislation, or related HR service functions.• Proficient with MS Office Suite.• Enthusiastic, positive and keen to learn and develop.• Ability to appropriately manage confidential information.• Working knowledge of Excel, Word & PowerPoint - strong Excel knowledge preferred• Attracted to a dynamic business culture supporting the firm's broader growth strategy.• Work with existing processes/systems whilst making constructive suggestions for improvements.• Flexibility and ability to manage several tasks/priorities in a very fast-paced environment.Required Skills:• Customer focus• Commercial awareness• Attention to detail and process overview• Structural and organizational skills• Analytical skills• Excellent interpersonal skills• Emotional intelligence• Tact and persuasive ability• International teamwork and global collaboration• Good oral and written communication skills• Service delivery managementJoin us and be yourself! We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. This role is based in Bangalore. You'll also get to visit other locations in India and beyond, so you'll need to go where this journey takes you. In return, you'll get the chance to work with teams impacting entire cities, countries - and the shape of things to come.We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination and help us shape tomorrow.Salary: . Date posted: 03/28/2024 09:12 PM
Leads Management AM, Central Leads Management Team, ISG
Amazon, Hyderabad, Any, India
BASIC QUALIFICATIONS- 3+ years relevant experience in business analysis, handling live projects/programs end to end, by owning the delivery and reporting- Experience defining requirements and using data and metrics to draw business insights- Experience making business recommendations and influencing stakeholders- Experience with SQL- Experience in ExcelDESCRIPTIONThe central leads management team within international seller services is looking for a Business Analyst. We are looking for customer obsessed, data driven professionals to join our growing team and solve some of the hardest problems for our customers. If you want operate at start up speed and build a service which advertisers and shoppers love, this might be the place for you.The business analyst is responsible for driving deep insights about Leads Management and driving continuous improvement using the data. The person should have a detailed understanding of a business requirement or the ability to quickly get to the root cause of a particular business issue, and draft solutions to meet requirements or resolve the root problems. You will work closely with program managers, business intelligence engineers, data scientists and product managers to analyze massive data sets, identify areas to improve, define metrics to measure and monitor programs, and most importantly work with different stakeholders to drive improvements over time. You will also work closely with internal business teams to extract or mine information from our existing systems to create new analysis, and expose data from our group to wider teams in intuitive ways.Key job responsibilities• Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. within SQL, Tableau and Quicksight.• Define the data elements and data structure that our team should leverage to enable analytical and reporting capabilities for our business development team• Design and influence operational best practices for reporting and analytics to enable the team to scale as we grow presence in new and existing territories• Preparing and delivering business reviews to the senior management team regarding progress and roadblocks• Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format• Define the business problem and solution approach autonomously with limited guidance.• Write concise documents communicating results to stakeholders and visualize data to drive decision makingA day in the life• Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. within SQL, Tableau and Quicksight.• Define the data elements and data structure that our team should leverage to enable analytical and reporting capabilities for our business development team• Design and influence operational best practices for reporting and analytics to enable the team to scale as we grow presence in new and existing territories• Preparing and delivering business reviews to the senior management team regarding progress and roadblocks• Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format• Define the business problem and solution approach autonomously with limited guidance.• Write concise documents communicating results to stakeholders and visualize data to drive decision makingAbout the teamLeads Management team (Amazon International Seller Services) supports the International Sales teams in lead generation and lead qualification activities for the entire gamut of Amazon services. Leads management team works in collaboration with a Data Science/BIE team to deliver high quality leads to the Seller management/recruiting teams across the globeWe are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- 3+ years experience in a business analyst, data analyst or statistical analyst role- Advance SQL proficiency - experience writing complex SQL statements and ability to manipulate a massive amount of data, creating dashboards/on demand reports- Advance proficiency with Excel- 2+ years of experience with business intelligence, machine learning models and data visualization tools (e.g. Tableau)- 2+ years of experience with a modern programming language (e.g., Ruby, Python, etc.)Salary: . Date posted: 03/29/2024 10:07 PM