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Overview of salaries statistics of the profession "Security Agent in Canada"

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Overview of salaries statistics of the profession "Security Agent in Canada"

5 040 $ Average monthly salary

Average salary in the last 12 months: "Security Agent in Canada"

Currency: CAD USD Year: 2024
The bar chart shows the change in the level of average salary of the profession Security Agent in Canada.

Distribution of vacancy "Security Agent" by regions Canada

Currency: CAD
As you can see on the diagramm in Canada the most numerous number of vacancies of Security Agent Job are opened in . In the second place is Alberta, In the third is British Columbia.

Regions rating Canada by salary for the profession "Security Agent"

Currency: CAD
As you can see on the diagramm in Canada the most numerous number of vacancies of Security Agent Job are opened in . In the second place is Alberta, In the third is British Columbia.

Similar vacancies rating by salary in Canada

Currency: CAD
Among similar professions in Canada the highest-paid are considered to be Fraud Specialist. According to our website the average salary is 11760 CAD. In the second place is Safety Specialist with a salary 11760 CAD, and the third - Protective Service Worker with a salary 8400 CAD.

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Security Guard 2
Winnipeg Regional Health Authority, Winnipeg, MB
Requisition ID: 82701 Position Number: 20036890, 20037091, 20035797 and 20035811 Posting End Date: Open until filled City: Winnipeg Site: St. Boniface Hospital Department / Unit: Security - SBH Job Stream: Non-Clinical Union:UFCW-Supp-832 Anticipated Start Date: ASAP FTE: Casual Anticipated Shift: Days; Evenings; Nights; Weekends Annual Base Hours: 2015 Salary: $17.456, $17.941, $18.426, $18.912, $19.397, $19.882 Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care. Position Overview Patrols buildings and property of the St. Boniface Hospital to create a safe and secure environment for patients, staff and the visiting public. Ensures that laws, rules and regulations of the St. Boniface Hospital are enforced in a prudent and reasonable fashion as they apply to Security, Fire Safety and both vehicular and pedestrian traffic. Detects and deals with unlawful acts. Assists medical/nursing staff when requested and directs and assists visitors throughout the facility. Ensures that an accurate record of activities of duty is maintained and that all incident reports are properly documented to ensure proper investigative action is taken. Experience Prior security experience preferred. Education (Degree/Diploma/Certificate) Complete high school education, Manitoba standards, required. Diploma from a recognized education facility in a related field or a combination of previous experience in law enforcement or a military background. Certification/Licensure/Registration Must possess a valid Class 5 driver’s license. Must possess a valid Manitoba Security Guard License and/or any future license mandated by the province to perform the duties of a Security Guard. Qualifications and Skills Must be able to work at extreme heights to support Heli-port operation Must be able to perform activities that include pre-landing inspections, activation of emergency systems and assisting patient off-loads Ability to read, write, speak and understand English Demonstrated ability to use a two-way radio is required Ability to interact well with others Ability to retain information which is of a confidential nature Must possess tact and diplomacy Demonstrated ability to use discretion and good judgement Ability to work independently with minimal supervision Demonstrated ability to adapt readily to stressful situations Mature, professional manner Ability to communicate clearly and effectively Good interpersonal communication skills Physical Requirements Physically fit and able to stand/walk for long periods of time and run to urgent situations. Physically able to restrain, detain or evict individuals. The Collective Agreement this position is covered under, is identified by the Union noted above. As a result of The Health Sector Bargaining Unit Review Act, the bargaining agent for this position may differ from the Union identified. In the event you have any questions, please contact your site Human Resources Department. This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment. Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services. Interviewed candidates may be called upon to participate in a skills assessment. Any application received after the closing time will not be included in the competition.
Agent(e) de sécurité des soins de santé
Paladin Security, Ste. Anne, MB
OverviewGroupe de sécurité Paladin : Faire du monde un endroit plus sør et plus convivial! Avez-vous des compétences supérieures en service à la clientèle et une passion pour aider les gens? Êtes-vous capable de penser rapidement sur vos pieds et de désamorcer les situations difficiles? Vos antécédents de gestion d'une grande quantité de responsabilités combinées à votre expérience de vie variée et à votre enthousiasme pour un travail bien fait font de vous un candidat idéal pour notre équipe! La différence Paladin commence avec nos officiers; nous sommes les meilleurs parce que nous embauchons les meilleurs. Nous croyons en la promotion de l'intérieur, le respect des gens et de leurs différences, la prestation d'un service de haute qualité et toujours s'amuser! Si vous pensez que vous avez ce qu'il faut pour rejoindre notre équipe, nous voulons vous rencontrer!Job Skills / RequirementsÊtes-vous intéressé(e) à commencer une carrière dans une industrie en pleine croissance et au rythme rapide ? En tant que fournisseur de services de sécurité à des clients ayant des besoins de sécurité complexes, le Groupe de sécurité Paladin vous offre une opportunité de carrière passionnante qui vous permettra de redonner à votre communauté, tout en développant des compétences pour de futures carrières. Nos programmes de formation sont également un chef de file dans l'industrie de la sécurité, et ils vous aideront à vous préparer pour des avancements, ainsi qu'à btir votre curriculum vitae pour une carrière potentielle dans le domaine de l'application de la loi.En travaillant sur les quarts de travail assignés, vous travaillerez des quarts de travail à temps plein en fournissant des patrouilles de sécurité proactives et réactives et une réponse aux incidents. Vous devrez rédiger des rapports et enquêter sur les incidents de routine, ainsi que répondre aux urgences codées de manière rapide et efficace. Vous devriez afficher d'excellentes compétences en service à la clientèle et être en mesure de travailler avec des personnes qui sont stressées ou qui ont besoin d'une assistance médicale. Dans ce rôle, il est essentiel que vous soyez en bonne forme physique et capable de vous tenir debout et de marcher pendant de longues périodes. Nous avons des postes à temps partiel et occasionnels disponibles dans les soins de santé avec des salaires compétitifs.Faits saillants :•Postes d'agent(e) de sécurité à partir de 20,00 $ / heure•Formation approfondie de l'industrie •Prestations co-versées•Possibilités de croissance et d'avancement Qualifications requises :•Dossier de vaccination - (tuberculose, rougeole, oreillons, rubéole, varicelle, tétanos, diphtérie/coqueluche et vaccin antigrippal)•Un permis d'agent(e) de sécurité valide du Nouveau-Brunswick•Maîtrise de l'anglais et du français (à l'oral et à l'écrit)•Vérification du secteur vulnérable requise•COVID Double Vaccination•Premiers soins et RCR - Niveau C requis La réussite des exigences suivantes fournies par Groupe de sécurité Paladin est obligatoire avant le placement :•Intervention non violente en cas de crise•Recours à la force Education Requirements (Any) High School Diploma/GEDCertification Requirements (Any) Standard First Aid, CPR Level CAdditional Information / BenefitsNous remercions tous les candidats et candidates de leur intérêt. Toutefois, seuls les candidats et candidates présélectionnés seront contactés(es) pour une entrevue.Benefits: Medical Insurance, Dental InsuranceThis job reports to the Client Service Manager This is a Full and Part-Time position Various. Number of Openings for this position: 2
Agent(e) de sécurité des soins de santé
Paladin Security, Campbellton, NB
OverviewGroupe de sécurité Paladin : Faire du monde un endroit plus sør et plus convivial! Avez-vous des compétences supérieures en service à la clientèle et une passion pour aider les gens? Êtes-vous capable de penser rapidement sur vos pieds et de désamorcer les situations difficiles? Vos antécédents de gestion d'une grande quantité de responsabilités combinées à votre expérience de vie variée et à votre enthousiasme pour un travail bien fait font de vous un candidat idéal pour notre équipe! La différence Paladin commence avec nos officiers; nous sommes les meilleurs parce que nous embauchons les meilleurs. Nous croyons en la promotion de l'intérieur, le respect des gens et de leurs différences, la prestation d'un service de haute qualité et toujours s'amuser! Si vous pensez que vous avez ce qu'il faut pour rejoindre notre équipe, nous voulons vous rencontrer!Job Skills / RequirementsÊtes-vous intéressé(e) à commencer une carrière dans une industrie en pleine croissance et au rythme rapide ? En tant que fournisseur de services de sécurité à des clients ayant des besoins de sécurité complexes, le Groupe de sécurité Paladin vous offre une opportunité de carrière passionnante qui vous permettra de redonner à votre communauté, tout en développant des compétences pour de futures carrières. Nos programmes de formation sont également un chef de file dans l'industrie de la sécurité, et ils vous aideront à vous préparer pour des avancements, ainsi qu'à btir votre curriculum vitae pour une carrière potentielle dans le domaine de l'application de la loi.En travaillant sur les quarts de travail assignés, vous travaillerez des quarts de travail à temps plein en fournissant des patrouilles de sécurité proactives et réactives et une réponse aux incidents. Vous devrez rédiger des rapports et enquêter sur les incidents de routine, ainsi que répondre aux urgences codées de manière rapide et efficace. Vous devriez afficher d'excellentes compétences en service à la clientèle et être en mesure de travailler avec des personnes qui sont stressées ou qui ont besoin d'une assistance médicale. Dans ce rôle, il est essentiel que vous soyez en bonne forme physique et capable de vous tenir debout et de marcher pendant de longues périodes. Nous avons des postes à temps partiel et occasionnels disponibles dans les soins de santé avec des salaires compétitifs.Faits saillants :•Postes d'agent(e) de sécurité à partir de 20,00 $ / heure•Formation approfondie de l'industrie •Prestations co-versées•Possibilités de croissance et d'avancement Qualifications requises :•Dossier de vaccination - (tuberculose, rougeole, oreillons, rubéole, varicelle, tétanos, diphtérie/coqueluche et vaccin antigrippal)•Un permis d'agent(e) de sécurité valide du Nouveau-Brunswick•Maîtrise de l'anglais et du français (à l'oral et à l'écrit)•Vérification du secteur vulnérable requise•COVID Double Vaccination•Premiers soins et RCR - Niveau C requis La réussite des exigences suivantes fournies par Groupe de sécurité Paladin est obligatoire avant le placement :•Intervention non violente en cas de crise•Recours à la force Education Requirements (Any) High School Diploma/GEDCertification Requirements (Any) Standard First Aid, CPR Level CAdditional Information / BenefitsNous remercions tous les candidats et candidates de leur intérêt. Toutefois, seuls les candidats et candidates présélectionnés seront contactés(es) pour une entrevue.Benefits: Medical Insurance, Dental InsuranceThis job reports to the Client Service Manager This is a Full and Part-Time position Various. Number of Openings for this position: 2
Senior Secret Cleared IT Security Vulnerability Specialist (10+ Years)  to provide support and advice on IT Security related audits and assess departm
S.i. Systems, Ottawa, ON
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Agent(e) de sécurité des soins de santé
Paladin Security, Northern, NL
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Agent(e) de sécurité des soins de santé
Paladin Security, Edmundston, NB
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Agent(e) de sécurité des soins de santé
Paladin Security, Grand Falls, NB
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Band 7 - Manager Business Information Security Manager, Deloitte Global Technology
Deloitte, Toronto, ON, CA
Job Type:Permanent Reference code:125470 Primary Location:Toronto, ON All Available Locations:Toronto, ON; Ottawa, ON Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Learn from deep subject matter experts through mentoring and on the job coaching Be encouraged to deepen your technical skills...whatever those may be. Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. -- Global Technology Services works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.What will your typical day look like?As a Manager within the Business Information Security area, you'll work closely with both technical and non-technical stakeholders within an assigned line of business or technology enablement area providing the best possible support across a range of cybersecurity, risk, and risk mitigation disciplines. Along with having knowledge of industry-accepted best practices, the Manager is expected to ensure that all applications and systems aligned to their line of business adhere to internal cybersecurity policies, standards, escalating any non-compliance up to the associated Business Information Security Officer (BISO). Successful candidates should showcase the capability to effectively influence and cultivate robust relationships with diverse stakeholders.This role is responsible for overseeing the security posture of all their assigned business/technology area's applications and systems by ensuring security in embedded from the start and that all associated development processes have security requirements defined and implemented via the completion of appropriate security evaluations and testing. Responsibilities will span from managing application code vulnerabilities (e.g., penetration testing, code scanning, etc.), patch/configuration vulnerabilities (e.g., infrastructure/server level - outstanding security updates, end of life Softwrites configurations, etc.), and controls compliance (e.g., service account compliance, firewall rule base compliance, key and certificate management, security agent health, etc.). Responsibilities include: Serve as a trusted advisor to solution architects, developers, technical risk analysts and others on information security principles, standards, and best practices Understand the assigned global line of business, gain familiarity with priorities and become an advocate for the line of business within cybersecurity Drive organizational change and work with multiple business units of a large organization to effect change Oversee and help drive design and implementation of application security controls in support of compliance requirements using secure design and development methodologies Support the Secure Systems Development Lifecycle (SSDLC), including functional and non-functional cybersecurity requirements Strive for process improvement and automation; help development and operations team build automation for repeatable Cyber related vulnerability management activities Maintain awareness of evolving application security threats and inform development, business, and risk stakeholders Provide application-specific security subject matter expertise to assigned customers Evaluate the likelihood and impact of application vulnerabilities; develop and drive mitigation approaches Lead, coach, and mentor project teams to incorporate security into enterprise and client-facing applications About the teamGlobal Technology Services works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.Enough about us, let's talk about youRequired: 7+ years of experience in cybersecurity and/or risk management with solid capabilities across multiple security domains such as identity and access management (IAM), public-key encryption, security information and event management (SIEM), incident response, threat & vulnerability management Knowledge of Azure, AWS, and GCP technologies Knowledge of Threat modeling and MITRE attack framework, Server platforms (Linux, UNIX, Windows, etc.), Relevant networking experience (e.g., TCP/IP stack, DNS) Knowledge of common information security management frameworks, such as ISO/IEC27001, COBIT, and NIST Maintain awareness of security vendor products and evolving technologies Experience evaluating the likelihood and impact of application vulnerabilities Experience with cloud security principles and functions Experience developing and communicating application security vision, strategy and roadmap Practical knowledge of information security standards and risk assessment frameworks such as ISO 27001, SOC 2, NIST 800-32, Cloud Control Matrix (CCM) desired Ability to quickly and succinctly architect and create technical solution documentation Consulting skills (client service orientation, conflict resolution, analysis/synthesis of information, negotiation, project management, etc.) Minimum 2 years of leadership / team management experience Preferred: Familiarity with SOC 2 principles; experience in application security to meet SOC 2requirements Experience with Visual Studio Team Services (VSTS), Fortify, Veracode and other security testing tools CISSP or equivalent, or able to obtain within 1 year Experience conducting or managing application penetrating testing Minimum 3 years of experience in software development, security architecture, and/or application security Experience with Agile practices, SCRUM, Microsoft SDL, and STRIDE Total RewardsThe salary range for this position is $85,000 - $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Information Security, Developer, Cloud, Cyber Security, Embedded, Technology, Security
Bilingual Customer Support Agent
Foundever, Ottawa, ON
Go further with Foundever. Are you ready to move your career forward? We are looking for French Bilingual customer support associates to join our team! At Foundever, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience. Foundever has more than 20 years of experience hiring for our customer support roles - our modernized application technology benefits our customers and you!Location Requirements: Must legally reside CanadaCore Responsibilities:Handle inbound customers service callsUnderstand and strive to meet or exceed metrics while providing excellent customer serviceDrive customer satisfaction through voice, chat, and/or email communicationsNavigate through multiple systemsWork with Us and You'll Enjoy:Hands-on, 100% paid trainingWork from home benefits include saving time, money, and the environmentBenefits including medical, dental, life, and vision insurance, company matched RRSP contribution, and generous paid time offQualifications:Are able to write and speak both French and English fluentlyYou are 18 years of age or olderYou have a high school diploma (or GED equivalent)You can pass a criminal background checkYou are eager to advance your career with a reliable companyYou work well with a team or independentlyYou are able to commit 40 working hours per weekEquipment & Internet Requirements:Desktop Computer with Windows 10 (Apple/Mac, tablets, Winbooks, smart devices, Windows Mini PCs, Chromebook & Android systems are not compatible)Dual monitorsInternet speed - 5.0 Mbps download speed and 3.0Mbps upload speedAbout FoundeverFoundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX. Get to know us at www.foundever.com and connect with us on Facebook, LinkedIn and Twitter. EEO StatementFoundever is committed to Global Ethics and is an equal opportunity employer. We are committed to fostering a diverse, inclusive and equitable work environment where all associates are represented, supported and treated with fairness and respect. We believe in selecting, developing and rewarding the best candidate for the job based on the requirements and responsibilities of the role. If you are contacted for any opportunity with us and require any accommodation during the recruitment and selection process please be sure to communicate your needs with your recruiter. Any information shared will be treated confidentially and will only be shared in order to provide a positive and accessible candidate experience
Uniform Security Ambassador, Asset Protection | Sherway Gardens
Hudson's Bay Company, Toronto, ON
Lead a Brilliant Career. Bring your authentic self to work every day, and help our customers express themselves, style their homes, and live their lives in a way that reflects who they truly are. As a brand, we celebrate the differences that make each and every one of us unique because we believe that people shouldn't fit archetypes. So why should your career be anything less than extraordinary? What to Expect: The Uniform Asset Protection Ambassador represents the Asset Protection department within their store. Reporting to the Asset Protection Manager and / or Store Manager, this position is primarily focused on shortage and risk reduction through customer and associate engagement. It provides a visual deterrent to theft and fraud and increased associate and customer safety through uniform presence and patrol of the sales floor. This role also supports the day-to-day operations of the Asset Protection department, assisting investigators with the identification and apprehension of shoplifters and other shortage reduction initiatives as needed. What you will do: ● Actively support your store’s Asset Protection and security functions in a uniform provided by Hudson’s Bay. ● Detect and deter theft and fraud against Hudson’s Bay stores and facilitate their civil and criminal prosecution, if needed and / or directed (Including incident reports, report to police, attend court and testify, as required). ● Acknowledge and greet customers, directing to specific departments within the store and provide GREAT customer service. ● Assist and support the Store Asset Protection team and other investigators during suspect apprehensions. ● Access to CCTV equipment to view store activity, and will occasionally utilize CCTV equipment and/or floor walking to surveille store activity. ● Work with various levels of Asset Protection team members to investigate, identify, and report on external loss from repeat offenders and/or organized groups. ● Report suspected incidents of internal theft and support the Internal Investigations team on internal dishonesty investigations. ● Report systemic and other security issues as observed to leadership for follow up and action. ● Support District Asset Protection Managers and leadership by reporting possible shrink opportunities within your stores. ● Work with and report directly to a Store Asset Protection Manager, or Store Manager, from within the AP department. ● Actively support the company's Health and Safety and Critical Incident Response programs. What you will bring to the team: ● Valid region/market specific security license Retail Loss Prevention or Asset Protection, Security, Law enforcement students or other related experiences or studies with an understanding of retail procedures and criminal civil proceeding process are welcomed. ● A background in customer service / engagement considered an asset. What’s in it for you? ● A people-focused culture of belonging where Reconciliation & Inclusion are integral to what we do ● Employee Resource Groups that offer a unique opportunity to connect with diverse colleagues ● Leadership coaching and development opportunities at all levels ● Benefits package inclusive of parental leave top up, retirement savings, “Living Well” Program, and more ● A generous Associate discount of up to 40% off of top brands The Fabric of Hudson’s Bay Hudson's Bay has established a reputation for quality and style through an unrivaled assortment of products and categories including fashion, home, beauty, food concepts, and more. Hudson's Bay operates under the HBC brand portfolio. Founded in 1670, HBC is North America's oldest company. Hudson’s Bay helps Canadians live their best style of life by operating thebay.com featuring Marketplace, one of the largest premium life & style digital platforms in Canada, with a seamless connection to a network of Hudson’s Bay stores from coast to coast. At Hudson’s Bay, smart, high-performing team members will challenge you to learn and grow every day. We value ambitious work and great ideas grounded in data and insights. We strive everyday to provide our customers with an experience they will value with our products, services and dedication towards adapting to the ever changing environment of retail. This role will actively support our DE&I framework by identifying opportunities to increase and promote diversity in our teams, products and brands. They will lead with inclusion to nurture our OneTeam culture by removing barriers for our Associates and communities. We’d love for you to join us in our mission to help Canadians live their best style of life! Stay connected with us on Instagram, Facebook, Twitter, TikTok, and LinkedIn. Thank you for your interest In Hudson’s Bay. We look forward to reviewing your application. We are on an ever-evolving journey to create a culture of inclusion, where we celebrate diverse perspectives, create exciting opportunities and eliminate barriers so each associate can have a sense of belonging, while reimagining the future of retail. Part of this responsibility is to reconcile our past and advance racial equity and inclusion at work and in Canada. We welcome applications from talent regardless of age, ancestry, citizenship, colour, disability, ethnicity, family status, gender assigned at birth, gender identity, marital status, place of origin, race, sexual orientation, spiritual beliefs, or any other characteristic protected by human rights legislation. As an equal opportunity employer, Hudson’s Bay is committed to providing you with a barrier-free, inclusive and accessible workplace to lead a brilliant career. If you need accommodations throughout the recruitment process, please contact us at [email protected].
Uniform Security Ambassador, Asset Protection | Southgate
Hudson's Bay Company, Calgary, AB
Lead a Brilliant Career. Bring your authentic self to work every day, and help our customers express themselves, style their homes, and live their lives in a way that reflects who they truly are. As a brand, we celebrate the differences that make each and every one of us unique because we believe that people shouldn't fit archetypes. So why should your career be anything less than extraordinary? What to Expect: The Uniform Asset Protection Ambassador represents the Asset Protection department within their store. Reporting to the Asset Protection Manager and / or Store Manager, this position is primarily focused on shortage and risk reduction through customer and associate engagement. It provides a visual deterrent to theft and fraud and increased associate and customer safety through uniform presence and patrol of the sales floor. This role also supports the day-to-day operations of the Asset Protection department, assisting investigators with the identification and apprehension of shoplifters and other shortage reduction initiatives as needed. What you will do: ● Actively support your store’s Asset Protection and security functions in a uniform provided by Hudson’s Bay. ● Detect and deter theft and fraud against Hudson’s Bay stores and facilitate their civil and criminal prosecution, if needed and / or directed (Including incident reports, report to police, attend court and testify, as required). ● Acknowledge and greet customers, directing to specific departments within the store and provide GREAT customer service. ● Assist and support the Store Asset Protection team and other investigators during suspect apprehensions. ● Access to CCTV equipment to view store activity, and will occasionally utilize CCTV equipment and/or floor walking to surveille store activity. ● Work with various levels of Asset Protection team members to investigate, identify, and report on external loss from repeat offenders and/or organized groups. ● Report suspected incidents of internal theft and support the Internal Investigations team on internal dishonesty investigations. ● Report systemic and other security issues as observed to leadership for follow up and action. ● Support District Asset Protection Managers and leadership by reporting possible shrink opportunities within your stores. ● Work with and report directly to a Store Asset Protection Manager, or Store Manager, from within the AP department. ● Actively support the company's Health and Safety and Critical Incident Response programs. What you will bring to the team: Valid region/market specific security license. ● Retail Loss Prevention or Asset Protection, Security, Law enforcement students or other related experiences or studies with an understanding of retail procedures and criminal civil proceeding process are welcomed. ● A background in customer service / engagement considered an asset. What’s in it for you? ● A people-focused culture of belonging where Reconciliation & Inclusion are integral to what we do ● Employee Resource Groups that offer a unique opportunity to connect with diverse colleagues ● Leadership coaching and development opportunities at all levels ● Benefits package inclusive of parental leave top up, retirement savings, “Living Well” Program, and more ● A generous Associate discount of up to 40% off of top brands The Fabric of Hudson’s Bay Hudson's Bay has established a reputation for quality and style through an unrivaled assortment of products and categories including fashion, home, beauty, food concepts, and more. Hudson's Bay operates under the HBC brand portfolio. Founded in 1670, HBC is North America's oldest company. Hudson’s Bay helps Canadians live their best style of life by operating thebay.com featuring Marketplace, one of the largest premium life & style digital platforms in Canada, with a seamless connection to a network of Hudson’s Bay stores from coast to coast. At Hudson’s Bay, smart, high-performing team members will challenge you to learn and grow every day. We value ambitious work and great ideas grounded in data and insights. We strive everyday to provide our customers with an experience they will value with our products, services and dedication towards adapting to the ever changing environment of retail. This role will actively support our DE&I framework by identifying opportunities to increase and promote diversity in our teams, products and brands. They will lead with inclusion to nurture our OneTeam culture by removing barriers for our Associates and communities. We’d love for you to join us in our mission to help Canadians live their best style of life! Stay connected with us on Instagram, Facebook, Twitter, TikTok, and LinkedIn. Thank you for your interest In Hudson’s Bay. We look forward to reviewing your application. We are on an ever-evolving journey to create a culture of inclusion, where we celebrate diverse perspectives, create exciting opportunities and eliminate barriers so each associate can have a sense of belonging, while reimagining the future of retail. Part of this responsibility is to reconcile our past and advance racial equity and inclusion at work and in Canada. We welcome applications from talent regardless of age, ancestry, citizenship, colour, disability, ethnicity, family status, gender assigned at birth, gender identity, marital status, place of origin, race, sexual orientation, spiritual beliefs, or any other characteristic protected by human rights legislation. As an equal opportunity employer, Hudson’s Bay is committed to providing you with a barrier-free, inclusive and accessible workplace to lead a brilliant career. If you need accommodations throughout the recruitment process, please contact us at [email protected].
Event Security - Revelstoke
Paladin Security, Revelstoke, BC
Overview Paladin Security: Making the World a Safer and Friendlier Place because we CARE ! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you! Job Skills / RequirementsWe are currently accepting applications for casual/on-call Event Security Officers to join our growing team in Revelstoke. Supervisory, and team lead roles are also available. We have something for everyone! Shifts are typically in the evenings and on weekends and would pair well with a full-time job to offer some supplemental income. Some of the roles we are looking to fill are:•Stage front Security•Security Roamers•Backstage and Loading Bay Security•Access Control Security•Security Supervisors•Event Staff Supervisors•Ticket Scanners•Ushers•MedicsWHAT YOU WILL DO Our Event Team at event-based facilities conduct regular patrols, perform bag checks and pat downs, provide impeccable customer service, first aid, respond to incidents and emergencies as required and maintain security presence. Events are a dynamic and fast paced work environment where things are constantly changing, and there are always interesting challenges to solve. YOU'RE A GREAT FIT IF YOU: •Provide exceptional customer service, with an exceptional smile. •Have strong communication skills.•Hold a valid OFA 1/Advance Security Training or are willing to obtain.•Are eligible to work in Canada.•Are in need of supplemental income.•Have prior experience with events and a valid security license, which are considered an asset. If not, you're in luck! We will help you acquire your security license and even pay for it. NICE TO HAVE: •Excellent verbal and written English communication skills.•Strong interpersonal and customer service skills.•Good problem solving and decision-making skills, including working under pressure.•Strong Teamwork skills.•Discretion when handling confidential and private information.•Ability to pass a security clearance.•Ability to stand, walk and sit for extended periods of time.•Flexible availability including weekends and evening shifts.•Must be at least 19 years of age (for Security Positions) and have a high school diploma.Education Requirements (Any) High School Diploma/GEDAdditional Information / BenefitsPaladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.This job reports to the Client Service Manager This is a As Needed position 1st Shift, 2nd Shift, 3rd Shift, Weekends. Number of Openings for this position: 10
securety agent
Agence de Sécurité Maximum inc., Montreal, QC
Maximum Security Agency is looking for security guards with experience in the field of security as well as customer service. We are looking for employees with a strong sense of responsibility, professional, motivated, proactive and ready to make a long-term commitment.Key Responsibilities:Access controlIntervention noise complaint and others.Inventory of cars in the car park.Patrol of the parking lot to prevent theft.Writing and sending daily reports.Must have:A valid BSP license.Valid First Aid Course.Good customer service.1 year of experience in security.Be able to communicate in French and English.
Insurance Agent
Industrielle Alliance - Agence Québec Rive-Sud, Charlottetown, PE
A career as an advisor in life and health insurance and financial services allows you to combine professional goals and personal development. The role of a representative is to help people acquire financial security through an analysis of their needs and sound advice.Do you thrive on challenges?Do you want:-Become a successful entrepreneur?-Being in business?-Playing a decisive role in people's lives?-Be recognized for your consulting service?Go ahead, take charge of your professional future! Becoming a financial security advisor for iA Financial Group means experiencing the benefits of self-employment WITH the support you need to achieve your professional goals As a financial security advisor it is imperative to be focused on customer service, plus you have one of these qualities?Sociable and good communicator;Passionate, ready for challenges;Effective, action-oriented and results-oriented;Ready to make a difference;Confident and go-getter;Attentive to others and their needs.Then this career is for you.
Security Guards (Cruise Ship Season)
Paladin Security, Victoria, BC
Overview Paladin Security: Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you! Job Skills / RequirementsMaking the World a Safer and Friendlier Place! Paladin Security is one of Canada's Best Employers. We have been awarded for our outstanding corporate culture, approach to management and our customer service. Join our winning team today! Wage: starting at $23.50 per hourYOUR NEXT OPPORTUNITY We are looking for a customer service star to join our team! Become an integral part of the safety and security team at a local cruise ship terminal and help passengers and cruise terminal staff with wayfinding, access control and other security needs. We are currently accepting applications for various seasonal full-time, part-time and casual/on-call positions for the upcoming Victoria cruise ship season including:Security Officer - $23.50 per hourAccess Control Officer - $24.29 per hourShift Supervisor - $25.57 per hourWHAT YOU WILL DO In this role, you get the chance to work alongside other port services, such as CBSA agents and cruise line staff. As a Cruise Ship Security Officer, your main duties will include anticipating and addressing inquiries, hazards, obstacles, and traffic concerns, patrolling the facility regularly, ensuring authorized entry to secure areas only, writing detailed incident reports, and complying with the Marine Transportation Security Regulations. YOU'RE A GREAT FIT IF YOU: •Provide exceptional customer service, with an exceptional smile. •Have strong communication skills.•Are eligible to work in Canada.•Have prior experience and a valid security license, which are considered an asset. If not, you're in luck! We'll help you acquire your security license and even pay for it. Cruise Ship security officers are subject to thorough background checks and security clearances, in addition to carrying a valid Security License. NICE TO HAVE: •Valid Transport Security Clearance is preferred or we can help you apply•Good problem solving and decision-making skills, including working under pressure.•Discretion when handling confidential and private information.•Ability to stand, walk and sit for extended periods of time.•Must be at least 19 years of age and have a high school diploma. Please note that applicants seeking employment at the cruise ship terminal must be able to obtain and maintain a Transportation Security Clearance as identified by the Marine Transportation Security Clearance Program. Paladin Security will assist in processing the TSC. Click here for further information about the application process. We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview. LET'S GET STARTED!#VA1Education Requirements (Any) High School Diploma/GEDCertification Requirements (Any) Vulnerable Sector Check Valid BC Security Licence OFA IAdditional Information / BenefitsPALADIN OFFERS YOU: •Competitive wages •Promotion from within •Company-paid training & uniforms•Benefits & recognition programs Benefits: Medical Insurance, Life Insurance, Paid Sick DaysThis is a Full and Part-Time position
Ramp Agent (Station Attendant) - Airport - Part-Time
Air Canada, Dorval, QC
Description Location: Montreal, QC, Canada (Onsite) Starting Salary: $17.30/hour for Part Time Branch: Airports North America Category: Unionized (IAMAW) Job Type: Part-time Shift premiums: Afternoon - $0.50 for each hour worked between 18:00 and 23:00. Midnight - $1.00 for each hour worked between 23:00 and 6:00 No previous experience required. What will you do today? Imagine starting your day on the runway refueling a plane, refilling the water supply, loading cargo or pushing back an Airbus. Imagine the rush of loading luggage for a connecting flight on a tight turnaround. Our team of Station Attendants keeps Air Canada moving, making sure our aircrafts are ready for a safe, secure and on-time departure. What will you find with us? Wellbeing: Every aspect of your wellbeing and of your family, matters to us. Our benefits go much further than the standard health, dental and pension. We want to give you support across all areas of your lifestyle - from your finances with our annual profit sharing award, to your mental health. Flexibility: As you gain seniority, you can opt to trade shifts and build a pattern to fit your life. And in some locations there is the option to choose a full-time or part-time role. Travel: Keen to explore the world? Want to visit family and friends overseas? Our travel privileges give you, your family and your friends special rates so you can fulfill your travel dreams. Diversity: You'll find a real mix of people in our ground crew family. Here, you'll do something different, with someone different, every single shift. Training: You don't need airline, airport or aviation experience. Everyone starts with a fully paid, full-time, five to seven week training program. And if you feel you want to take your aviation career in a new direction, we'll support you with training, development and tuition reimbursement. Qualifications Job requirements Teamwork is critical here. We work together safely and efficiently to keep our fleet moving. It's a physically active role that requires you to be out in the runway or luggage room all year round, so you must be prepared to work in any weather. To join us, you must have: Eligibility to work in Canada A valid driver's license - driving heavy equipment on the airside will be required Ability to lift 70lbs To pass a medical evaluation, including a drug and alcohol test Availability to attend and successfully pass a five (5) to seven (7) weeks full-time paid training program'''' '''' '' Availability to work rotating shift patterns over a 24-hour period (including weekends and holidays)'''''' '' Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations. Please refer to Transport Canada site for more details Safety and security conscious Strong communication and ability to work in a team on a daily basis APPLY NOW Take a look at this video to see what our Ramp Agents get up to: https://youtu.be/4yGhZukonN8 Diversity and inclusion: Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees' unique contributions to our company's success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
Agent(e) de sécurité des soins de santé
Paladin Security, Campbellton, NB
OverviewGroupe de sécurité Paladin : Faire du monde un endroit plus sør et plus convivial! Avez-vous des compétences supérieures en service à la clientèle et une passion pour aider les gens? Êtes-vous capable de penser rapidement sur vos pieds et de désamorcer les situations difficiles? Vos antécédents de gestion d'une grande quantité de responsabilités combinées à votre expérience de vie variée et à votre enthousiasme pour un travail bien fait font de vous un candidat idéal pour notre équipe! La différence Paladin commence avec nos officiers; nous sommes les meilleurs parce que nous embauchons les meilleurs. Nous croyons en la promotion de l'intérieur, le respect des gens et de leurs différences, la prestation d'un service de haute qualité et toujours s'amuser! Si vous pensez que vous avez ce qu'il faut pour rejoindre notre équipe, nous voulons vous rencontrer!Job Skills / RequirementsÊtes-vous intéressé(e) à commencer une carrière dans une industrie en pleine croissance et au rythme rapide ? En tant que fournisseur de services de sécurité à des clients ayant des besoins de sécurité complexes, le Groupe de sécurité Paladin vous offre une opportunité de carrière passionnante qui vous permettra de redonner à votre communauté, tout en développant des compétences pour de futures carrières. Nos programmes de formation sont également un chef de file dans l'industrie de la sécurité, et ils vous aideront à vous préparer pour des avancements, ainsi qu'à btir votre curriculum vitae pour une carrière potentielle dans le domaine de l'application de la loi.En travaillant sur les quarts de travail assignés, vous travaillerez des quarts de travail à temps plein en fournissant des patrouilles de sécurité proactives et réactives et une réponse aux incidents. Vous devrez rédiger des rapports et enquêter sur les incidents de routine, ainsi que répondre aux urgences codées de manière rapide et efficace. Vous devriez afficher d'excellentes compétences en service à la clientèle et être en mesure de travailler avec des personnes qui sont stressées ou qui ont besoin d'une assistance médicale. Dans ce rôle, il est essentiel que vous soyez en bonne forme physique et capable de vous tenir debout et de marcher pendant de longues périodes. Nous avons des postes à temps partiel et occasionnels disponibles dans les soins de santé avec des salaires compétitifs.Faits saillants :•Postes d'agent(e) de sécurité à partir de 20,00 $ / heure•Formation approfondie de l'industrie •Prestations co-versées•Possibilités de croissance et d'avancement Qualifications requises :•Dossier de vaccination - (tuberculose, rougeole, oreillons, rubéole, varicelle, tétanos, diphtérie/coqueluche et vaccin antigrippal)•Un permis d'agent(e) de sécurité valide du Nouveau-Brunswick•Maîtrise de l'anglais et du français (à l'oral et à l'écrit)•Vérification du secteur vulnérable requise•COVID Double Vaccination•Premiers soins et RCR - Niveau C requis La réussite des exigences suivantes fournies par Groupe de sécurité Paladin est obligatoire avant le placement :•Intervention non violente en cas de crise•Recours à la force Education Requirements (Any) High School Diploma/GEDCertification Requirements (Any) Standard First Aid, CPR Level CAdditional Information / BenefitsNous remercions tous les candidats et candidates de leur intérêt. Toutefois, seuls les candidats et candidates présélectionnés seront contactés(es) pour une entrevue.Benefits: Medical Insurance, Dental InsuranceThis job reports to the Client Service Manager This is a Full and Part-Time position Various.
Event Security (Casual) - Prince George
Paladin Security, Prince George, BC
OverviewOverviewPaladin Security: Making the World a Safer and Friendlier Place because we CARE !Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!Join the Frontlines of Security Excellence with Paladin! Watch our video to uncover the thrilling world of security careers and take the first step towards safeguarding the future. Your journey with Paladin begins here: https://www.youtube.com/watch?v=5U4Gn6Mzc_s Job Skills / RequirementsEvent SecurityLocation: Prince George, BCYOUR NEXT OPPORTUNITYBe a part of the action! We are looking for security officers who have excellent communication and customer service skills to provide security services at concerts, festivals, and sporting events. If you love being active or working outdoors, this position will be an excellent fit for you.What's in it for you?•Shifts: Duration of the event•Payrate: $18.00 - $21.00/hr•Uniform provided free of charge •Career advancement opportunities in the security field•Continuing education through Paladin UniversityWhat does an Event Guard in Prince George do?•Start with Guest Service, we can develop you to work as stage Security, Vom/floor security, OFA3 attendants, Bar Security, etc•Surveillance and crowd control•Provide excellent customer service•Traffic management and parking services•Managing incidents as they arise•Great Opportunity for someone who can commit to Evening Event shifts.Qualifications to become an Event Security Guard in Prince George•Valid BC Security Guard License (OFA3 or Traffic control ticket migh apply separately) •Available to work flexible hours •Must have clear criminal background •Must have clear child abuse registry check•Be eligible to work in Canada •Must be available for Evening shifts ( Starting 3 Pm, 4 Pm or 5 Pm, ect ) as most of the Events takes place in the EveningCertification Requirements (All) Valid BC Security Licence Standard First Aid, CPR Level CAdditional Information / BenefitsPaladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview. Benefits: Paid VacationThis job reports to the Event Coordinator This is a As Needed position Mostly evenings and weekend shifts. Number of Openings for this position: 10
IT Security Vulnerability Analyst
High Tech Genesis Inc., Ottawa, ON, CA
High Tech Genesis is hiring an IT Security Vulnerability Analyst with 10+ years of experience and Reliability clearance. This position involves a comprehensive range of responsibilities focusing on assessing, analyzing, and addressing IT security threats and vulnerabilities. The ideal candidate should possess skills in assessing IT security configurations, identifying vulnerabilities, managing security tools, and interpreting security policies.Roles and responsibilities:1. Assess, analyze, and/or implement:• Analysis tools utilized by threat agents, alongside various emerging technologies such as privacy enhancement, predictive analysis, VoIP, data visualization and fusion, wireless security devices, as well as PBX and telephony firewall solutions.• War dialers, password crackers;• Public Domain IT vulnerability advisory services;• Network scanners and vulnerability analysis tools such as SATAN, ISS, Portscan & Nmap;• Networking Protocols (HTTP, FTP, Telnet);• Internet security protocols such as SSL, S-HTTP, S-MIME, IPsec, SSH, TCP/IP, UDP,• DNS, SMTP, SNMP;• Wireless Security;• Intrusion detection systems, firewalls and content checkers; and,• Host and network intrusion detection and prevention systems - Anti-virus management;2. Identify threats to, and technical vulnerabilities of, systems including web-facing applications;3. Conduct on-site assessments and analysis of system security logs;4. Collect, collate, analyze and disseminate public domain information related to network computer threats and vulnerabilities, security incidents and incident responses;5. Prepare and/or deliver IT Security threat, vulnerability and/or risk briefings;6. Complete tasks directly supporting the departmental IT Security and Cyber Protection Program;7. Develop and deliver training material relevant to the resource category;8. Prepare plan and approach documents including rules of engagement documents;9. Conduct assessments on departmental solutions and provide a risk and impact-based observations;10. Review, analyze and report on existing or potential IT security threats or vulnerabilities using security analysis tools and other emerging technologies;11. Develop test plans and customized testing methodologies based on Project Authority or their delegate’s approved engagement plans;12. Develop tailor-made scripts for system and database scans, analyze scan results to identify vulnerabilities, assess associated risks and impacts, propose solutions, and estimate the effort needed for remediation actions;13. Conduct configuration review and analysis over departmental IT security solutions, checking settings and maintenance processes;14. Test deployed IT security solutions for known security weaknesses using vulnerability testing techniques;15. Consult, interview and follow-up with key stakeholders, as appropriate;16. Collect and perform documentation review and analysis;17. Assess the implementation and application of security policies and procedures;18. Examine compliance monitoring and reporting and identify areas of non-compliance; and,19. Recommend remediation options based on proven results.Required skills and experience:• MUST possess a degree, diploma or certificate from a recognized university or college in a related information technology discipline;• Assess IT security configuration using threat agents’ analysis tools and technologies;• Identify vulnerabilities in IT solutions’ code and configuration settings;• Configure and manage IT security tools;• Identify the technical threats to, and vulnerabilities of, a broad range of IT security technologies of IT solutions including databases;• Conduct reviews and analysis of IT security solutions and practices and provide risks and impact of deviations from good practices;• Interpret IT security policies and standards to assess adherence within IT security operations and systems; and• Craft personalized scripts for scanning systems and databases, then assess scan results to generate reports detailing weaknesses, along with their associated risks, impacts, recommended fixes, and the level of effort required for remediation actions.The candidate MUST possess at least two (2) of the following certifications:• Global Information Assurance Certification (GIAC)• Security Essentials Certification (GSEC)• GIAC Security Expert (GSE)• GIAC Penetration Tester (GPEN)• GIAC Certified Incident Handler (GCIH)• EC-Council Certified Ethical Hacker (CEH)• CompTIA PenTest+• CompTIA Advanced Security Practitioner (CASP+)• Offensive Security Certified professional (OSCP)Note 1: You MUST be legally entitled to work in Canada (i.e., possess Canadian Citizenship, Permanent Residency or Valid Work Permit).Note 2: High Tech Genesis Inc. is an Equal Opportunity Employer.Note 3: Please submit an MS Word version of your resume when applying for this position.Note 4: Salary is commensurate with experience.
Service Desk Agent
Winnipeg Regional Health Authority, Winnipeg, MB
Requisition ID: 355633 Position Number: Posting End Date: Open until filled City: Winnipeg Employer: Shared Health Site: Shared Health - Manitoba Department / Unit: Business Services (Service Desk) Job Stream: Non-Clinical Union: Exempt Anticipated Start Date: 04/26/2024 FTE: 1.0 Anticipated Shift: Days, Evenings, Nights, Weekends, Standby coverage as required Work Arrangement: Hybrid Daily Hours Worked: 7.75 Annual Base Hours: 2015 Shared Health leads the planning and coordinates the integration of patient- centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations. Position Overview Digital Health focuses on supporting clinical and business systems as the foundation for leveraging electronic data in the delivery of health-care services. We have an opportunity for a service desk agent. Reporting to a supervisor, the service desk agent will: Provide high-quality customer service delivering ‘first line’ technical support to end-users focusing on rapid service restoration and client satisfaction. Perform initial ‘tier 1’assessments and resolve, or assign incidents/service requests to the appropriate support group invoking escalation procedures according to applicable service level agreements. Coordinate service restoration and customer service requests, inform clients on the status and progress, and close incidents after validating resolution with the client. Record and track all incidents, and ensure all asset and configuration management databases are updated with current data. Apply quality incident tracking procedures to highlight client training needs. Experience 2 years of experience providing telephone customer service using formalized call tracking/work order management software tools (such as Remedy) and ‘first line’ technical support of computer hardware systems, and Microsoft productivity tools (such as Microsoft Office and Active Directory). 1 year of experience working with active directory user and security groups. Working knowledge of and practical experience applying Manitoba’s Personal Health Information Act (PHIA) is preferred. Education (Degree/Diploma/Certificate) Post-secondary diploma in in an information technology related program from an accredited educational institution; an equivalent combination of relevant education and experience may be considered. Successful completion of a recognized customer service training course is preferred. Certification/Licensure/Registration ITIL V3 Foundations certification is preferred. Additional vendor and industry certifications in specific technologies are assets. Qualifications and Skills Demonstrated shared leadership capabilities appropriate to front-line influence on people to work together to achieve a common constructive purpose. Shared Health has adopted the LEADS in a Caring Environment framework. Physical Requirements Must be available to work flexible hours to accommodate service requirements and support our 24/7/365 client needs across the province across a variety of shifts, able to work safely in a typical computerized office environment, work in a typical open-office environment, and able lift and move items of up to approximately 25 pounds. We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today. Interested candidates should select the ''Apply'' icon below to upload their cover letter, resume and copy of licenses/certification. This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment. Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE. Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted. We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.