Overview of salaries statistics of the profession "Trainer in Canada"

DescriptionThe Training Department for the NSE Institute is looking for an experienced Training Developer to help produce high quality, written and visual training content for our complex Fortinet security networking products. Using industry standard principles of instructional design, you will develop training for customers, partners, and Fortinet employees. As part of testing and improving your training content, you will also deliver beta classes and train-the-trainer sessions. Responsibilities The successful candidate will • Collaborate with stakeholders and subject matter experts to analyze student needs, and assemble and deliver key information. • Work with other training developers to balance and support multiple projects and priorities. • Position the value of specific security solutions from both a technical and business perspective. • Design and validate guided demos and virtual lab exercises to reinforce learning objectives. • Publish student and instructor material according to requested delivery mode formats. • Design exams items to validate that candidates' skills meet the minimum certification requirements and objectives. • Coordinate train-the-trainer activities for new and updated content to ensure internal trainers are ready to deliver. • Perform comprehension and technical accuracy reviews for exams, workbooks, and presentations. • Travel to training classes and team meetings (up to 20% international travel). Knowledge, Skills, and Abilities The ideal candidate will have • An ability to transform complex, technical concepts into clean, concise, and easily consumable information for customers, partners, and Fortinet employees. • An ability to self-motivate and deliver results with minimal supervision. • An ability to quickly analyze and learn new technologies. • Expertise in a variety of network security technologies, such as NGFW, ATP, secure access, and cloud security. • Expertise in a broad range of networking technologies, such as TCP/IP, dynamic routing, Wi-Fi, authentication, and application layer protocols. • Expertise in both Linux and Windows operating systems. • Experience with virtualization technologies, such as VMware vSphere and VMware ESXi. • Experience with or an aptitude to learn and author in a content management environment, using tools such as Microsoft Word, MadCap Flare, and Camtasia. Qualifications The ideal candidate will have • Fortinet NSE 4 or higher certification (preferred). • Other technical certifications are an asset • At least five years of networking and security experience. • At least three years of professional training development or technical writing experience (preferred). # LI-MIMI

Now Hiring Driver Trainer in our Cornwall, ON Location! At First Student, our Trainers are a constant reflection of our company's commitment to safety and customer service. The Trainer is responsible for training employees and educating about safety and compliance regulations.At First Student, we are proud to offer:Tremendous Career Advancement Opportunities due to a strong presence across North AmericaPositive and rewarding work environmentTrainer Responsibilities:Provides classroom and/or behind-the-wheel training to new operators or re-training of current operatorsProvides training to location personnelTracks attendees and maintains training documentation based on regulations and company policySafety responsibilities such as accident investigation, compliance forms, and safety meetingsTrainer Required Experience and Skills:High school diploma or equivalent1-3 years training experience1-3 years of transportation, safety, or related experienceKnowledge of federal and state rules and regulations regarding safety and environmental issuesComputer literacy with Microsoft Word, Excel, and PowerPointConsistent attendance and punctualityPossess working vehicle to travel within service area as neededFirst Student's commitment to putting our customers first, dedication to safety, and an ambition to deliver dependable transportation makes for a working environment you'll love. As a huge company with 120,000 staff and over 2.5 billion customers worldwide, you'll also enjoy security, a brilliant future, and excellent training.Apply today to join our team!We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all.KIJI

Now Hiring Driver Trainer in our Cornwall, ON Location! At First Student, our Trainers are a constant reflection of our company's commitment to safety and customer service. The Trainer is responsible for training employees and educating about safety and compliance regulations.At First Student, we are proud to offer:Tremendous Career Advancement Opportunities due to a strong presence across North AmericaPositive and rewarding work environmentTrainer Responsibilities:Provides classroom and/or behind-the-wheel training to new operators or re-training of current operatorsProvides training to location personnelTracks attendees and maintains training documentation based on regulations and company policySafety responsibilities such as accident investigation, compliance forms, and safety meetingsTrainer Required Experience and Skills:High school diploma or equivalent1-3 years training experience1-3 years of transportation, safety, or related experienceKnowledge of federal and state rules and regulations regarding safety and environmental issuesComputer literacy with Microsoft Word, Excel, and PowerPointConsistent attendance and punctualityPossess working vehicle to travel within service area as neededFirst Student's commitment to putting our customers first, dedication to safety, and an ambition to deliver dependable transportation makes for a working environment you'll love. As a huge company with 120,000 staff and over 2.5 billion customers worldwide, you'll also enjoy security, a brilliant future, and excellent training.Apply today to join our team!We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all.KIJI

Who we are? Cansel helps clients capture, transform and manage data leading to increased field to finish efficiency and profitability. Position Summary The ideal candidate is a technical expert who understands the software and hardware solutions we provide at an advanced level. This person will know a variety of products, understand the positioning of the products in the market, how our customers use them, and why. This will include installation, configuration, customization, development, training, and support in Western Canada and California, USA. In this role, you will... • Attend sales calls with Account Managers and sales professionals• Perform technical sales presentations• Conduct product training in a classroom environment and/or online• Provide product Technical Support to our clients• Develop customized solutions tailored to our customers’ needs• Assist in the development of product related instructional programs• Assist in the development and maintenance of product educational materials• Assist in the development of technical support documentation• 80% Survey; 20% GIS• Other duties as assigned About you... Post-secondary education in Geomatics, Surveying or Civil Engineering.• Excellent communication skills, both written and verbal.• Finely tuned customer service skills.• Familiarity with GPS and conventional data collection and processing, scanning, and photogrammetry.• High diagnostic, analytical and creative skills.• Field experience with Trimble Hardware, FARO scanner and UAV surveying is a definite asset.• Valid driving license and vehicle Why choose us? In addition to the strong growth culture of the company, Cansel offers:Competitive compensation package.Uncapped Commission incentives for the sales team.Flexible extended health and dental benefits program.Group Life, Short term Disability, Long Term Disability, AD&D, and Critical Illness InsuranceAccess to on-line pharmacyCompany vehicle program for Sales Reps.Employee Referral Program.Book Club program (we will buy any book that you feel would be beneficial to assist in your professional development).Free access to our online courses database.Exclusive discount offers on shopping, sports, movies, travels and more through Perkopolis.Preferred rates on some gym memberships.Preferred rates on personal insurance.Generous long service reward program.Cansel is proud to be an equal opportunity employer and of the broad diversity of its employees.All qualified applicants will receive equal consideration for employment regardless of race, ethnicity, religion, gender, gender identity or expression, sexual orientation, disability, or age.

Chinook Valley Inc. is looking for an Assistant Horse Trainer to join our team. The ideal candidate is hardworking, detail-oriented, dedicated, and capable of working well in a team or as an individual. The ideal candidate will have a passion for horses and the ability to handle them.Responsibilities:- Assist with horse training and handling of various breeds and levels of different disciplines- Follow training plans and schedule for each horse and monitor the progress- Groom horses and provide basic care such as feeding and water- Maintain a safe and healthy environment for horses- Communicate with other trainers, staff and veterinarians - Muck stalls, horse handling and typical barn chores- Groom paddocks, etcJob Details:Job Type: Full-time, Shift, PermanentJob Location: MD FoothillsOffice address: Suite 2400, 530 8 Ave SW, Calgary, AB T2P 3S8Schedule:- Monday to Friday- Weekends as needed

* Dorval, Val-d’Or or TimminsYOUR ROLEReporting to the Corporate Compliance Manager, the internal trainer will ensure that training material is up to date and complies with applicable governmental rules and standards. He/she will have to facilitate, evaluate and train different groups of employees in the field, at all Air Creebec-operated stations. Therefore, he/she will supervise and control face-to-face group dynamics. He/she will ensure that theory is put into practice and carry out all other related tasks. DO YOU HAVE THE PROFILE?• High school diploma or equivalent.• Experience as a trainer.• Knowledge of industrial equipment such as overhead cranes, harnesses, working at heights, forklifts, etc...• Previous experience in the aeronautical industry is considered an asset.• Proficiency in MS-Office tools: (MS Word, Excel, Power Point & Teams.).• Ability to learn new software.• Flexibility and adaptability: must be able to handle pressure and work in a changing environment.• Good organizational, time management and problem-solving skills.• Valid driver's license: You will be required to travel to all stations.• Bilingual (English and French). Cree is considered an asset.

Intermediate Communications Analyst/Trainer to work with the US cybersecurity and IT risk team with one of our major banking clients - BNSJP00033388Location Address: 888 Birchmount Road 6th Floor - hybrid - onsite 1-2 x/weekContract Duration: 12 months (possibility of extension or conversion to FTE)Story Behind the NeedBusiness group: Global Technology Control TestingThe US cybersecurity and IT risk team oversees and advise on cybersecurity and IT risk matter in US. The team primary focuses is to ensure the bank's security controls are in line with industry standards and compliant with the regulator requirement.Primary purpose of this position is to assist the U.S. Information Security Control and Risk teams with creating visually compelling presentations, content, and documents in Microsoft PowerPoint and Words. Presentation Specialist shall be able to synthesize complex information regarding strategic initiatives to depict clear, readable, and digestible visuals that enable audiences to understand and engage with these ideas.Typical Day in Role:Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.Create executive-level PowerPoint presentations that visually communicate key messages and insights, incorporating storytelling techniques to engage and captivate internal and external audiences.Synthesize complex data into consumable and easy to digest presentations, charts, and infographics.Assess and evaluate existing presentations to implement and recommend improvements.Be able to gather reference and notes quickly, track action items and follow-up tasks, and provide timely updates to team members and stakeholders as needed.Utilize strong business writing skills to draft and edit various documents, reports, and correspondence for internal and external stakeholders.Assist with cybersecurity and IT tasks as assigned, including managing risk tracker, and reviewing cybersecurity related articles and framework.Able to effectively manage multiple projects/tasks of varying complexities and meet deadlines.Able to work independently to problem solve while also collaborating with a team for collaboration.Support the development and implementation of cybersecurity and IT policies, procedures, and best practices, contributing to process improvement initiatives and organizational efficiency.Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.Actively pursues effective and efficient operations of his/her respective areas in accordance with Banks Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.Champions a high-performance environment and contributes to an inclusive work environment.Must Have Skills:1) 4+ years experience with Data Analysis to create communication training material2) 10+ years of experience implementing graphics and multimedia within PowerPoint.3) Proficiency in MS Excel.4) Demonstrated creativity and storytelling prowess, with the ability to craft compelling narratives and presentations.Nice-To-Have Skills:1) Experience presenting to leadership and executives.2) FI experience.3) BA Experience.4) Marketing/Communication experience.5) Cybersecurity IT risk experience.Education:Bachelor’s degree in business, marketing, communications, or equivalent experience Apply

Who we are? Cansel helps clients capture, transform and manage data leading to increased field to finish efficiency and profitability. Position Summary The ideal candidate is a technical expert who understands the software and hardware solutions we provide at an advanced level. This person will know a variety of products, understand the positioning of the products in the market, how our customers use them, and why. This will include installation, configuration, customization, development, training, and support in Calgary. In this role, you will... • Attend sales calls with Account Managers and sales professionals• Perform technical sales presentations• Conduct product training in a classroom environment and/or online• Provide product Technical Support to our clients• Develop customized solutions tailored to our customers’ needs• Assist in the development of product related instructional programs• Assist in the development and maintenance of product educational materials• Assist in the development of technical support documentation• Survey• Other duties as assigned About you... Post-secondary education in Geomatics, Surveying or Civil Engineering.• Excellent communication skills, both written and verbal.• Finely tuned customer service skills.• Familiarity with GPS and conventional data collection and processing, scanning, and photogrammetry.• High diagnostic, analytical and creative skills.• Field experience with Trimble Hardware, FARO scanner and UAV surveying is a definite asset.• Valid driving license and vehicle Why choose us? In addition to the strong growth culture of the company, Cansel offers:Competitive compensation package.Uncapped Commission incentives for the sales team.Flexible extended health and dental benefits program.Group Life, Short term Disability, Long Term Disability, AD&D, and Critical Illness InsuranceAccess to on-line pharmacyCompany vehicle program for Sales Reps.Employee Referral Program.Book Club program (we will buy any book that you feel would be beneficial to assist in your professional development).Free access to our online courses database.Exclusive discount offers on shopping, sports, movies, travels and more through Perkopolis.Preferred rates on some gym memberships.Preferred rates on personal insurance.Generous long service reward program.Opportunity to be part of the Cansel Employee Share Ownership Program (ESOP) after 1 year of employment in the company.

Position Description: CGI is looking for Integrated Program Planners to deliver software training at client sites across North America. This is an opportunity that requires constant travel for the duration of 12-18 months. The selected candidate would to go through a 3-4 week Train the Trainer session in Calgary, then deliver training to the business in the use of a new operational application at various locations throughout North America.Key responsibilities:• Train end-users on the software• Facilitate classroom instruction and assist with exercises as needed• Build and deploy new training content, participate in the creation of a training program for non-technical personal• Present information verbally and in writing in a clear and easy‐to‐understand manner• Gather feedback on the effectiveness of training and incorporates changes in the training curriculum as needed• Maintain employee training records accurately• Maintains working knowledge of the application and common issues faced by end-users• Stay updated with industry best-practices and learning methodologiesThe ideal candidate will:• Have strong training facilitation and delivery experience. Experience teaching the use of highly specialized industrial software preferred.• Possess excellent interpersonal and communication skills with the ability to communicate technical information in an easy to understand manner to non-technical personnel• Be comfortable working in a non-office environment - client sites are operational train terminals and deliver training to blue collar professionals• Have the ability to travel 5 days a week for a minimum of 1 year• Possess a valid Canadian and/or US passport, with eligibility to obtain work permits for either country preferredThe following skills are considered strong assets: • Experience in training business / operational software systems would be key, something a bit more than Microsoft Office or desktop application trainers. • A bonus asset would be individuals would have worked in operational organizations• The #1 prized bonus would be individuals with rail roading experience Due to North American travel, members can come from anywhere in NA and would be required to be on the road for a lengthy period. The teams are looking into a regional approach but also understand client requirements in a 24/7 transportation environment and candidates must be eligible to work in the respective countries. Skills: Operations ManagementTraining DeliveryWorkshop FacilitationRail What you can expect from us: Together, as owners, let’s turn meaningful insights into action.Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Position SummaryAre you someone who has a real passion for helping others? Are you looking to highlight your knowledge, skills, and abilities in a new and dynamic environment? We currently have an exciting opportunity for you to bring your excellent work ethic to our Client Services, Information & Technology Systems department. Under the direction of the Training and Education Team Lead, ITS Client Services the Regional Trainer conducts and coordinates established individual and group training sessions for Northern Health staff on the use of designated software applications and tools. Provides administrative support for the IT Training Portfolio including but not limited to scheduling and registration, assessment and testing, trainee records management and course feedback. Position requires travel throughout the Northern Health Region.Shift Rotation/Hours of work:: Monday to Friday, Days, 08:00 to 16:00Prince George Prince George is the centre of business, education, health and culture for northern British Columbia and services a rural population of about 300,000. The region's economic growth and diversification strategies are creating outstanding opportunities for investors, employers and employees. Affordable housing, land prices and transportation costs, due to short and quick commutes; result in one of the lowest costs of living for a city of its size in the province. Additionally, wage rates fall above provincial averages, providing residents of Prince George with a high standard of living in one of BC's most beautiful regions. The city itself is the 4th largest in British Columbia and has a population of approximately 82,300 local residents and a service centre for nearly 320,000. It is built on the confluence of the Fraser and Nechako rivers. Prince George is the home of the University of Northern British Columbia - Canada's Green university. The warm, friendly and diverse population attests to a strong and dynamic community spirit. Check out Prince George for more information on what this community has to offer.What Northern Health has to offer you!• Comprehensive benefit packages including extended health/dental and a municipal pension plan for part-time and full-time employees. Casuals have the option of paying for benefits. • Four weeks vacation with one year of continuous service• Financial Support for Moving Expenses is available for eligible positions• Employee referral program• Employer-paid training and leadership development opportunities• Spectacular outdoor activities and the shortest commutes in BC• "Loan Forgiveness Programs" are offered through the Federal and BC Government for eligible professions.IMPORTANT NOTE:As part of your application process, you will need to upload the following documentation:• Proof of COVID-19 vaccination• Registration number (if you are part of a regulated profession)• Any supporting documents regarding education/qualifications for this position. Examples may include:• Program certificates or diplomas• High school/college/university transcripts etc.• It is also recommended to provide a cover letter and resumeAre you an International Applicant? Before applying for a job with Northern Health, please follow these steps on our Northern Health careers page Qualfications• Grade 12, with a minimum of twelve (12) months recent work experience conducting training sessions, plus two years' recent, related experience or an equivalent combination of education, training and experience.• Valid Class 5 Driver's License.Skills and Abilities: • Ability to keyboard at 50 wpm• Ability to communicate effectively both verbally and in writing.• Ability to deal with others effectively.• Ability to organize work.• Able to perform with a high level of accuracy.• Physical ability to carry out the duties of the position.• Ability to operated related equipment.• Ability to utilize a variety of computer software applications.Who we areNorthern Health covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation's communities. We deliver hospital and community-based health care for a population of 300,000.Employing more than 7,000 staff throughout the region, Northern Health provides exceptional health services for Northerners, through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC.There is a wide variety of career opportunities available in our two dozen hospitals, 25 long-term care facilities, public health units and many other offices providing specialized services.

BASIC QUALIFICATIONS- 1+ years of Microsoft Office products and applications experienceDESCRIPTIONJD for L&D- PA: IntroductionAmazon is seeking bright, motivated and hardworking individuals to fill Warehouse L&D PA Position at our FC (fulfillment center). The ideal candidate possesses a strong work ethics, attention to detail, the ability to meet deadlines, and a commitment to customer service as it relates to product fulfillment. FC L&D PA may also be required to pick customer orders on all levels of a multi-level mezzanine, pack and ship customer orders and troubleshoot problems to resolution. FC L&D PA are expected to understand all aspects of production, adhere to strict safety, quality and production standards, and be willing to work in multiple shifts. The position also required a strong will on the part of the candidate to fit into any role that needs to perform in the fulfillment center not limited to picking an order, stowing a cart and loading or unloading of material. The job is demanding, and filled with learning and fun, as we aim to provide the best services to our customers at all times. Requirements of the Position Each employee must be able to perform all of the job duties and physical requirements in the work environment as described below on a regular basis with or without reasonable accommodation in order to meet the requirements of the job as a FC L&D PA: Job Title: Process Associate (PA)- L&D Location: Bangalore Summary: Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind. Process Assistant Best Behavior - Be able to listen to the associates and support the manager - Be quick at responding and closing on action points - Lead by example, doing what we say and act how we say - Must be approachable, be able to interact with employees, gather feedback on how we can be better, and contribute towards employees growth - Must exhibit the best behavior while at work - Always be up to date with the latest techniques, tools, and processes - Be right, honest, and be willing to accept if there's a miss - Be willing to push their limits and accept responsibilities as the business requires Job Role and Responsibilities - Employee Development - Help and assist the Learning Manager & Trainer to foster the development and growth of employees - Help and assist the Trainer to create and implement training plans for managers, trainers and others - Creates/updates accurate and useful information on-the-job tasks, SOPs and training aids/visuals - Identify any production and scheduling conflicts, and report swiftly to Trainer/LM - Responsible for managing the learning department so that new and existing FC associates, specialists, and managers are optimally trained and developed - Identify potential ambassadors/trainers and groom them to take various warehouse process trainingWe are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- - Diploma/Bachelor in any stream.Salary: . Date posted: 03/27/2024 08:57 AM

Job Number: 62148 Group: Magna Exteriors Division: Mytox Mfg. Job Type: Permanent/Regular Location: VAUGHAN Work Style: About us We see a future where everyone can live and move without limitations. That’s why we are developing technologies, systems and concepts that make vehicles safer and cleaner, while serving our communities, the planet and, above all, people. Forward. For all. Group Summary The Magna Exteriors portfolio of products includes access systems such as liftgates, exterior trim, modular systems, front-end modules including fascia, active aerodynamic systems and other lightweight structural components for automotive, commercial truck and other industrial markets. Recognized globally as an innovator in all aspects of vehicle exteriors, Magna provides everything needed, from materials development and design through manufacturing and assembly, to help automakers create sleek, state-of-the-art vehicles across the world. Who we are looking for Mytox Mfg. is looking for a driven HR and Training Coordinator to join our team! Someone with a great attitude, organizational skills and a desire to learn! About the Role Provides administrative support to the HR Manager in all areas of human resources including employee relations, staffing, compensation, and benefits administration and training. Maintains accurate records, personnel files and HRIS system. Assist in carrying out polices and procedures in all areas of Human Resources. Site Benefits Employee engagement events and activities Internal quarterly bonuses Continuing education Training and development opportunities Your preferred qualifications Post-secondary education in Human Resources (Diploma or Degree) 2+ years of experiences in Human Resources position such as but not limited to an HR Coordinator or Training Coordinator Familiar with Employment Standards Act along with Federal and Provincial legislation related to employment Experience working with HRIS systems, Workday preferred Demonstrated ability to maintain high degree of confidentiality Ability to display tact, diplomacy and patience at all times Ability to effectively interact with employees at all levels of the organization and work with a variety of people from diverse backgrounds Microsoft Office programs and applications - Outlook, Word, PowerPoint, Teams, Excel etc. Good communication skills (both verbal and written), strong interpersonal, presentation and organizational skills Self-driven and goal orientated with high initiative Demonstrated ability to work under pressure, multi-task, adapt to changing priorities and meet tight deadlines Ability to take ownership of duties and responsibilities Resourceful logical thinker and process-oriented with excellent attention to detail Ability to travel within Ontario region (less than 10%) Ability to be able to work an early shift once per week to support night shift team members and contribute to off shift employee evets and engagements Additional Desirable Qualifications CHRP or CHRL designation is an asset Familiar with ADP Payroll software Ability to work well without supervision and collaborate with the HR team Ability to effectively work with cross functional teams Familiarity with wage and benefits total compensation Bilingualism is an asset Automotive manufacturing experience Magna Experience Accommodations for disabilities in relation to the job selection process are available upon request. Your Responsibilities Provides the highest level of service to all employees by listening and providing guidance or advice where applicable. Creates and maintains accurate full time and temporary employment files Manages temporary labour by working with agencies and production to ensure adequate labour is secured daily Administers temporary management system and ensures record keeping is up to date and notes made in temporary employee files Complete weekly temporary employment time cards, reporting for payroll and ensures accurate billing Issues access badge cards for temporary team members Recruits, participates and coordinates the screening, interviewing and hiring process for temporary employees to contracts or full time opportunities Source and assist in scheduling forklift driver evaluations and place accordingly (temp and perm) Updates job descriptions, testing and interviewing standardized questions as required Follow’s Mytox’s hiring and selection processes and policies Conducts new hire HR orientation and introducing new employees to the Company policies, procedures, benefits, employee handbook and so on. Responsible for organizing the training and development of all Mytox employees. Salary and shop floor employees. Responsible for regularly reviewing employee training and certification records, and scheduling employee training when the need arises Responsible for booking on-site and off-site training for employees, booking the training rooms, and contacting trainers Responsible for keeping accurate training records, spreadsheets and training employee files At times, responsible for sourcing training requirements Responsible for reviewing and keeping Mytox’s training matrix up to date At times, responsible for administering the training Where opportunities exist, obtaining train the trainer certificates Responsible for following up with employees regarding their training, licenses and certifications Assists and at time leads Company employee engagement events or activities At times, assists with short term and long term disability cases Provide support to employees in various HR-related topics such as but not limited to; various leave of absences, layoffs, vacation requests and attendance Provide an effective and dedicated HR advisory service to employees and build employee relations through activities such as walk the plant floor Establish and maintain constructive communication and effective working relationships with management and employees Assist the HR Manager with MAFACT requirements and at times leads functions such as training Adheres to all Mytox safety rules and regulations Performs all job functions in alignment with IATF 16949 quality management standards and ISO 14001 Has a work phone and required to take calls and/or work after hours occasionally What we offer At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are. Awareness. Unity. Empowerment. At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email to comply with GDPR requirements and your local Data Privacy Law.

"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Bilingual Automotive Sales Software Trainer (DTO Bilingual Trainer - Sales) you will provide support and training to new and existing customers on our Dealer Management Software (DMS). Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO Trainers also assist customers onsite in person, when required, with new software install training. This is a remote work opportunity based out of Quebec (Montréal area preferred) and requires travel to customer sites in Canada, the US, or the Caribbean. This position will support mostly our Quebec based clients. Half of your work will be done from home, the other half you will be traveling to the dealership's site as part of the installation team. Job Responsibilities: Learn and develop an understanding of the PBS software. Learn and develop an understanding of the process for training customers on the PBS software. Learn and develop an understanding of data entry and other key tasks The ability to complete the payroll module - if applicable Become an install resource without assistance Demonstrate the ability to prioritize tasks without direction from Team Leads Taking the initiative to learn new products to increase their knowledge Provide excellent support to our customers in our software Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers Work directly with customers and train all sessions in assigned silo and if possible other silos Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded Responds to both internal and external training requests in a timely manner Write up tickets and investigate issues that arise and escalate issues to the corresponding teams Create and maintain a positive work environment Knowledge sharing within own silo and others within DTO Maintain documentation and update as processes change within department Willingness to commitment to an ongoing system of education and cross-training Ensure DTO queue is monitored Customer focus / excellent customer service skills Willingness to go the "Extra Mile" Perform other duties and responsibilities as assigned Qualifications: Fluent in French and English (speaking, reading, and writing) Experience in the sales area of a dealership preferred 1-2 years' previous experience in the automotive industry, dealership environment or PBS is preferred High School Diploma Computer proficient with knowledge of Microsoft Office Suite Strong problem solving & trouble shooting skills Effective time management & organizational skills Strong multi-tasking & prioritization Strong documentation abilities Excellent communication skills Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of Covid-19 vaccination, valid passport and/or US visa (if applicable), and valid full class driver's license is required What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.#INPBS

"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Bilingual Automotive Sales Software Trainer (DTO BilingualTrainer - Sales) you will provide support and training to new and existing customers on our Dealer Management Software (DMS). Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO Trainers also assist customers onsite in person, when required, with new software install training. This position is based out of our Calgary office and requires frequent travel to our customer sites throughout North America. This is not a remote work opportunity . Job Responsibilities: Learn and develop an understanding of the PBS software Learn and develop an understanding of the process for training customers on the PBS software Learn and develop an understanding of data entry and other key tasks The ability to complete the payroll module - if applicable Become an install resource without assistance Demonstrate the ability to prioritize tasks without direction from Team Leads Taking the initiative to learn new products to increase their knowledge Provide excellent support to our customers in our software Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers Work directly with customers and train all sessions in assigned silo and if possible other silos Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded Responds to both internal and external training requests in a timely manner Write up tickets and investigate issues that arise and escalate issues to the corresponding teams Create and maintain a positive work environment Knowledge sharing within own silo and others within DTO Maintain documentation and update as processes change within department Willingness to commitment to an ongoing system of education and cross-training Ensure DTO queue is monitored Customer focus / excellent customer service skills Willingness to go the "Extra Mile" Perform other duties and responsibilities as assigned Qualifications: Fluent in French and English (speaking, reading, and writing) Experience in the sales area of a dealership preferred 1-2 years' previous experience in the automotive industry, dealership environment or PBS is preferred High School Diploma Computer proficient with knowledge of Microsoft Office Suite Strong problem solving & trouble shooting skills Effective time management & organizational skills Strong multi-tasking & prioritization Strong documentation abilities Excellent communication skills Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of Covid-19 vaccination, valid passport and/or US visa (if applicable), and valid full class driver's license is required What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.#INPBS

"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Bilingual Accounting Software Trainer (DTO Bilingual Trainer - Accounting) you will provide support and training to new and existing customers on our Dealer Management Software (DMS). Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO (Dealership Training Optimization) Trainers also assist customers onsite in person, when required, with new software install training. This position is based out of our Milton, Ontario office and requires frequent travel to our customer sites throughout North America. This is not a remote work opportunity. Job Responsibilities: Learn and develop an understanding of the PBS software Learn and develop an understanding of the process for training customers on the PBS software Learn and develop an understanding of data entry and other key tasks The ability to complete the payroll module Become an install resource without assistance Demonstrate the ability to prioritize tasks without direction from Team Leads Taking the initiative to learn new products to increase their knowledge Provide excellent support to our customers in our software Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers Work directly with customers and train all sessions in assigned silo and if possible other silos Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded Responds to both internal and external training requests in a timely manner Write up tickets and investigate issues that arise and escalate issues to the corresponding teams Create and maintain a positive work environment Knowledge sharing within own silo and others within the DTO team Maintain documentation and update as processes change within department Willingness to commitment to an ongoing system of education and cross-training Ensure DTO queue is monitored Customer focus / excellent customer service skills Willingness to go the "Extra Mile" Perform other duties and responsibilities as assigned Qualifications: Fluent in French and English (speaking, reading, writing) Experience in bookkeeping/accounting 1-2 years' previous experience in the automotive industry, dealership environment or PBS is an asset High School Diploma Computer proficient with knowledge of Microsoft Office Suite Strong problem solving & trouble shooting skills Effective time management & organizational skills Strong multi-tasking & prioritization Strong documentation abilities Excellent communication skills Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of valid passport and/or US visa (if applicable) and valid full class driver's license is required What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.#INPBS

"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Bilingual Accounting Software Trainer (DTO Bilingual Trainer - Accounting) you will provide support and training to new and existing customers on our Dealer Management Software (DMS). Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO (Dealership Training Optimization) Trainers also assist customers onsite in person, when required, with new software install training. This position is based out of our Milton, Ontario office and requires frequent travel to our customer sites throughout North America. This is not a remote work opportunity. Job Responsibilities: Learn and develop an understanding of the PBS software Learn and develop an understanding of the process for training customers on the PBS software Learn and develop an understanding of data entry and other key tasks The ability to complete the payroll module Become an install resource without assistance Demonstrate the ability to prioritize tasks without direction from Team Leads Taking the initiative to learn new products to increase their knowledge Provide excellent support to our customers in our software Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers Work directly with customers and train all sessions in assigned silo and if possible other silos Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded Responds to both internal and external training requests in a timely manner Write up tickets and investigate issues that arise and escalate issues to the corresponding teams Create and maintain a positive work environment Knowledge sharing within own silo and others within the DTO team Maintain documentation and update as processes change within department Willingness to commitment to an ongoing system of education and cross-training Ensure DTO queue is monitored Customer focus / excellent customer service skills Willingness to go the "Extra Mile" Perform other duties and responsibilities as assigned Qualifications: Fluent in French and English (speaking, reading, writing) Experience in bookkeeping/accounting 1-2 years' previous experience in the automotive industry, dealership environment or PBS is an asset High School Diploma Computer proficient with knowledge of Microsoft Office Suite Strong problem solving & trouble shooting skills Effective time management & organizational skills Strong multi-tasking & prioritization Strong documentation abilities Excellent communication skills Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of valid passport and/or US visa (if applicable) and valid full class driver's license is required What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.#INPBS

"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Bilingual Automotive Accounting Software Trainer (DTO Bilingual Trainer - Accounting) you will provide support and training to new and existing customers on our Dealer Management Software (DMS). Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO Trainers also assist customers onsite in person, when required, with new software install training. This is a remote work opportunity based out of Quebec (Montréal area preferred) and requires travel to customer sites in Canada, the US, or the Caribbean. This position will support mostly our Quebec based clients. Half of your work will be done from home, the other half you will be traveling to the dealership's site as part of the installation team. Job Responsibilities: Learn and develop an understanding of the PBS software. Learn and develop an understanding of the process for training customers on the PBS software. Learn and develop an understanding of data entry and other key tasks The ability to complete the payroll module - if applicable Become an install resource without assistance Demonstrate the ability to prioritize tasks without direction from Team Leads Taking the initiative to learn new products to increase their knowledge Provide excellent support to our customers in our software Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers Work directly with customers and train all sessions in assigned silo and if possible other silos Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded Responds to both internal and external training requests in a timely manner Write up tickets and investigate issues that arise and escalate issues to the corresponding teams Create and maintain a positive work environment Knowledge sharing within own silo and others within DTO Maintain documentation and update as processes change within department Willingness to commitment to an ongoing system of education and cross-training Ensure DTO queue is monitored Customer focus / excellent customer service skills Willingness to go the "Extra Mile" Perform other duties and responsibilities as assigned Qualifications: Fluent in French and English (speaking, reading, and writing) Experience in the accounting area of a dealership preferred 1-2 years' previous experience in the automotive industry, dealership environment or PBS is preferred High School Diploma Computer proficient with knowledge of Microsoft Office Suite Strong problem solving & trouble shooting skills Effective time management & organizational skills Strong multi-tasking & prioritization Strong documentation abilities Excellent communication skills Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of Covid-19 vaccination, valid passport and/or US visa (if applicable), and valid full class driver's license is required What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.#INPBS

"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Bilingual Automotive Fixed Ops Software Trainer (DTO Bilingual Trainer - Fixed Ops) you will provide support and training to new and existing customers on our Dealer Management Software (DMS). Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO Trainers also assist customers onsite in person, when required, with new software install training. This position is based out of our Milton office and requires frequent travel to our customer sites throughout North America. This is not a remote work opportunity . Job Responsibilities: Learn and develop an understanding of the PBS software Learn and develop an understanding of the process for training customers on the PBS software Learn and develop an understanding of data entry and other key tasks The ability to complete the payroll module - if applicable Become an install resource without assistance Demonstrate the ability to prioritize tasks without direction from Team Leads Taking the initiative to learn new products to increase their knowledge Provide excellent support to our customers in our software Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers Work directly with customers and train all sessions in assigned silo and if possible other silos Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded Responds to both internal and external training requests in a timely manner Write up tickets and investigate issues that arise and escalate issues to the corresponding teams Create and maintain a positive work environment Knowledge sharing within own silo and others within DTO Maintain documentation and update as processes change within department Willingness to commitment to an ongoing system of education and cross-training Ensure DTO queue is monitored Customer focus / excellent customer service skills Willingness to go the "Extra Mile" Perform other duties and responsibilities as assigned Qualifications: Fluent in French and English (speaking, reading, and writing) Experience in the parts or service area of a dealership preferred 1-2 years' previous experience in the automotive industry, dealership environment or PBS is preferred High School Diploma Computer proficient with knowledge of Microsoft Office Suite Strong problem solving & trouble shooting skills Effective time management & organizational skills Strong multi-tasking & prioritization Strong documentation abilities Excellent communication skills Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of Covid-19 vaccination, valid passport and/or US visa (if applicable), and valid full class driver's license is required What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.

"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Bilingual (French-English) Software Trainer you will provide excellent training to our new and existing customers of our software by assisting clients during development, install, and training process of their new dealership software. You will be assisting the customer with onsite new software install training as well as online and on the phone support. The ideal candidate is organized, customer service oriented and is a self-starter, will have a passion for technology, thrive on a changing landscape and will have experience in either the Parts, or Service area of a dealership. This position will provide you with the opportunity to expand your knowledge in a growing and established company. This is a remote work opportunity based out of Quebec and requires travel to customer sites in Canada, US, or the Caribbean. Job Responsibilities: Learn and develop an understanding of the PBS software Learn and develop an understanding of data entry and other key tasks Provide excellent support to our customers in our software Work directly with customers and train all sessions in assigned module(s) Maintain a positive relationship with customers, identifying customer needs and ensure they are being met Write up tickets and investigate issues that arise and escalate issues to the corresponding teams Respond to both internal and external training requests in a timely manner Ensure the queue is monitored Demonstrate the ability to prioritize tasks without direction from Team Leads Become an install resource without assistance Maintain documentation and update as processes change within the department Knowledge sharing within own module and others within the department Willingness to commit to an ongoing system of education and cross-training Create and maintain a positive work environment Perform other duties and responsibilities as assigned Qualifications: Fluent in English and French (speaking, reading and writing) Experience in the Parts or Service area of a dealership 1-2 years previous experience in the automotive industry, dealership environment or PBS software is an asset Computer proficiency with strong knowledge of Microsoft Office Suite Superior communication skills Excellent customer service skills Excellent problem solving & trouble shooting skills Strong documentation abilities Effective time management & organizational skills, strong multi-tasking & prioritization Willingness to go the "Extra Mile" Travel within Canada and the USA (up to 2 weeks per month) is required; in consequence, proof of a valid passport and/or US visa (if applicable) are required High School Diploma What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required. PBS est le système de gestion tout inclus pour les concessionnaires ayant la croissance la plus rapide en Amérique du Nord. Et nous ne faisons que commencer! L'Opportunité : PBS change la manière dont les clients et les clientes achètent et entretiennent leur véhicule, un concessionnaire à la fois. En affaires depuis plus de 30 ans, PBS est le troisième plus important fournisseur de DMS (système de gestion pour concessionnaires) dans l'industrie automobile en Amérique du Nord. À chaque mois, nous accueillons des centaines de nouveaux utilisateurs et nouvelles utilisatrices dans notre système, et nous avons besoin de votre aide! Nous sommes uniques dans notre domaine car nous voyons notre clientèle comme partenaire d'affaires, ainsi qu'une source d'innovations et d'amitiés. Notre système permet de gérer tous les départements d'un concessionnaire, dont les ventes, le service, les pièces et la comptabilité. Et c'est là que vous faites partie de l'équation! Bien que nos affichages de postes soient spécifiques, nous sommes ouverts à l'embauche de candidats et candidates ayant des habilités et aptitudes qui aideront notre clientèle. Une fois dans l'équipe PBS, nous continuerons d'offrir des opportunités vous permettant de mettre à profit vos compétences, talents et intérêts. Votre rôle: En tant que Formateur/Formatrice logiciel bilingue (français-anglais), vous offrirez une excellente formation à nos clients existants et nouveaux dans notre logiciel. Vous les aiderez pendant le développement, l'installation, et le processus de formation avec leur nouveau logiciel. Vous épaulerez nos clients sur place avec la formation reliée à l'installation, de même qu'en ligne ou par téléphone. Le candidat idéal ou la candidate idéale sera une personne organisée, ayant comme priorité le service à la clientèle, de même qu'une passion pour la technologie. Le changement vous stimule, et vous aurez une expérience vérifiable en pièces ou en atelier chez les concessionnaires. Ce poste vous donnera la chance développer vos connaissances dans une compagnie établie et en pleine croissance. Cette opportunité d'emploi est offerte en travail à distance à partir du Québec. Vous devrez être en mesure de vous déplacer chez nos clients au Canada, aux États-Unis ou dans les Caraïbes. Vos responsabilités: Apprendre et comprendre le logiciel de PBS Apprendre et comprendre la saisie de données et d'autres tâches clés Fournir un excellent soutien à notre clientèle dans le logiciel Travailler directement avec nos clients et les former dans toutes les sessions de formation associées au(x) module(s) assigné(s) Maintenir d'excellentes relations avec les clients, tout en identifiant leurs besoins et y répondre Remplir des formulaires électroniques de soutien (ticket d'assistance), passer en examen tout signalement et transmettre les demandes aux équipes correspondantes lorsque nécessaire Répondre à toute demande interne ou externe de formation dans un délai raisonnable Surveiller les files d'attente pour le département de formation Capable de prioriser des tâches sans l'intervention des chefs d'équipe Devenir une personne-ressource pleinement autonome pour les installations logicielles Gérer la documentation et la mettre à jour lors de changements de procédures au sein du département Partager les connaissances acquises dans le module d'expertise du logiciel, ainsi qu'avec les membres du département S'engager perpétuellement à mettre à jour ses connaissances et à la formation polyvalente Créer et maintenir un climat de travail positif Accomplir toute autre fonction assignée et s'acquitter de toute autre responsabilité confiée Vos qualifications: Parler, lire et écrire couramment l'anglais et le français Expérience en pièces ou service en concession Une à deux années d'expérience dans l'industrie automobile, en concession ou avec le logiciel de PBS serait un atout Compétences informatiques et forte connaissance des logiciels de Microsoft Office Aptitudes supérieures pour la communication et en relation avec la clientèle Facilité à dépanner les clients, résoudre les problèmes et documenter ses activités Gérer efficacement son emploi du temps et son organisation personnelle, maîtriser des tâches multiples et établir adéquatement les priorités Avoir le sens du dépassement Il sera exigé de voyager à travers le Canada et les États-Unis jusqu'à 2 semaines par mois Diplôme d'études secondaires (DES) au minimum Ce que nous offrons: Excellentes perspectives d'avancement dans l'entreprise Un département de formation dédié à vous aider professionnellement et personnellement L'opportunité de voyager Stationnement gratuit Activités spéciales pour notre personnel Salaire annuel de base compétitif (48 000 $ à 55 000 $ CA) Boni de certification au logiciel jusqu'à 4800 $ par année Excellent boni pour référencement de personnel Rabais corporatifs chez GM, Dell, Goodlife et plus encore! Si vous êtes sélectionné(e) pour une entrevue, nous vous contacterons par courriel. S'il vous plaît vérifiez vos courriels indésirables régulièrement. PBS Systems est une entreprise soucieuse de l'équité en matière d'emploi. Nous vous fournirons un logement dans le cadre du processus d'embauche en cas de besoin.

"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Bilingual Automotive Accounting Software Trainer (DTO Bilingual Trainer - Accounting) you will provide support and training to new and existing customers on our Dealer Management Software (DMS). Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO Trainers also assist customers onsite in person, when required, with new software install training. This is a remote work opportunity based out of Quebec (Montréal area preferred) and requires travel to customer sites in Canada, the US, or the Caribbean. This position will support mostly our Quebec based clients. Half of your work will be done from home, the other half you will be traveling to the dealership's site as part of the installation team. Job Responsibilities: Learn and develop an understanding of the PBS software. Learn and develop an understanding of the process for training customers on the PBS software. Learn and develop an understanding of data entry and other key tasks The ability to complete the payroll module - if applicable Become an install resource without assistance Demonstrate the ability to prioritize tasks without direction from Team Leads Taking the initiative to learn new products to increase their knowledge Provide excellent support to our customers in our software Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers Work directly with customers and train all sessions in assigned silo and if possible other silos Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded Responds to both internal and external training requests in a timely manner Write up tickets and investigate issues that arise and escalate issues to the corresponding teams Create and maintain a positive work environment Knowledge sharing within own silo and others within DTO Maintain documentation and update as processes change within department Willingness to commitment to an ongoing system of education and cross-training Ensure DTO queue is monitored Customer focus / excellent customer service skills Willingness to go the "Extra Mile" Perform other duties and responsibilities as assigned Qualifications: Fluent in French and English (speaking, reading, and writing) Experience in the accounting area of a dealership preferred 1-2 years' previous experience in the automotive industry, dealership environment or PBS is preferred High School Diploma Computer proficient with knowledge of Microsoft Office Suite Strong problem solving & trouble shooting skills Effective time management & organizational skills Strong multi-tasking & prioritization Strong documentation abilities Excellent communication skills Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of Covid-19 vaccination, valid passport and/or US visa (if applicable), and valid full class driver's license is required What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.#INPBS