Overview of salaries statistics of the profession "Insurance Representative in Canada"

At ICBC, it's our job to make sure the car insurance system works for all British Columbians, today and in the future. If you want to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive salary, comprehensive benefits and a collaborative work environment. If you are reliable and dependable, contact us today to be part of our talented and diverse team as we work together to create an insurance system we can all be proud of. We welcome applications from all qualified job seekers. If you are a job seeker with a disability, please let us know as adjustments can be made to help support you in delivering your best performance. Finance Account Services Representative Job Title: Location: Hours of Work: Fin Acct Services Rep North Vancouver 7.5 hr Day Shift (M-F) Reference Number: Employment Type: Posted Date: 113827 Permanent Full Time 2020/12/11 Position Highlights We are seeking Finance Account Services Representatives to join our Account Services team in North Vancouver. If you have a background in customer-service and excellent negotiation, communication and organizational skills, we'd love to hear from you. As a Finance Account Services Representative your responsibilities will include: • Working as part of a call centre team that takes inbound call inquiries and contacts customers to discuss outstanding debt owed to the corporation and servicing insurance related Payment Plan • Working assigned files to investigate and evaluate collectability and repayment • Determining recovery action best suited to the situation • Negotiating payment arrangements and settlements • Maintaining an ongoing relationship with the customer until the account is finalized • Reviewing multiple database applications while processing incoming calls and emails • Discussing options available to customers to assist them in repaying their outstanding accounts and advising them of the possible consequences of non-payment. What we offer: • Competitive Salary and Benefits • Continuous Training: We offer continuous in-house training to ensure you have the knowledge to be successful in your role • Convenient Location: Our Head Office in North Vancouver is 2 minutes walk from the Seabus • Covid-19 Safety Protocols: We comply with WorkSafe BC and the health authorities of British Columbia to ensure your safety and wellbeing • Engaging Culture: At ICBC we promote an inclusive and diverse work environment 151 West Esplanade | North Vancouver | BC | V7M 3H9 | 604-982-6675 | 1-844-982-6675 | www.icbc.com HRERC37BPosition Requirements As the successful candidate, you bring the following experience: • Proven experience in a call centre, or similar high volume customer service environment • Ability to handle multiple projects simultaneously; able to adapt to changes and prioritize tasks while processing a considerable volume of detailed work • Dealing with challenging customer situations and can take an objective stance in decision making • Active listening skills; the ability to relate to the customer and willingness to go the extra mile allow you to thrive in navigating the collections process • Excellent negotiation, communication and organizational abilities, in addition to your proficiency with computers and Microsoft Office and ability to learn new software/programs • Knowledge of procedures and practices used in debt collection will be considered an asset. Position Information The hours of operation are between 8:00 a.m. - 6:00 p.m, Monday through Friday. Shifts may vary depending on operational needs. Only candidates legally entitled to work in Canada will be considered for this position. 151 West Esplanade | North Vancouver | BC | V7M 3H9 | 604-982-6675 | 1-844-982-6675 | www.icbc.com HRERC37B

The Opportunity Accountable/responsible for providing a high level of customer service in support of the business of service and parts sales to the market and expediting internal parts service requests while maximizing productivity and proficiency to meet targets The Role Responsible for day-to-day processing of parts orders for internal and external customers, including entering, ordering and expediting purchase orders Support service technicians in researching, sourcing, expediting and delivering parts requests to work area Works with customers in person, via telephone, or electronically in a timely and courteous manner; delivers strong service and salesmanship on the phone order desk and front counter parts sales Produces accurate, timely and efficient estimates and documentation for all parts transactions Covers and/or assists warehouse person in tracking or shipping product to both local and out-of-town customers and inter-branch locations Initiates parts returns for both new and warranty items and completes all required documentation Operates in a safe manner and keeps work area clean and tidy at all times The Candidate Education: Parts Technician experience considered an asset Work Experience: 2 years of relevant work experience. Previous experience in heavy duty parts / service industry considered an asset. Knowledge: Experience working with parts vendors, outsourcing and generating parts quotes Proficiency: Microsoft Office, including Outlook, Excel, Word and PowerPoint The Company Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas - to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables. Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.” Highlights include: Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account. Wajax led e-learning, and product training through industry leading manufacturers. Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more. Recognition program where points are earned for merchandise or gift certificates, plus cash awards. Flexible work arrangements Award-Winning Health and Wellness Program By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview. As a condition of employment, final candidates will be subject to pre-screening. \\ Together we get more done.

Did you know that 80% of active Sales Representative / financial advisors have not studied finance? Are you looking for a new challenge with a flexible schedule and the possibility of working from home? No experience required, we train you from A to Z! license paid by the company, full benefits, group insurance and group RRSP. Come meet us and take the personality test to see if you have the job profile! Being a financial security advisor is a constructive job that aims to recommend financial solutions and advise people in achieving their financial goals, their choices of savings, investment products, insurance and even more…. Your mission: that customers are confident and secure in relation to their future. The partnership with senior advisors, a clientele in place, an assistant are only a few means at your disposal to facilitate the development of your clientele. Come work for a company that promotes teamwork, a climate of high performance, continuous improvement, respect for individuals and distributors and a service mentality. Description of tasks: Recommend and advise clients in their choice of savings and investment products, guide them in their choice of mortgage, life insurance, mortgage insurance and others. Advantages: A management team in place to support you on a daily basis, free access to premises, advantageous salary including commissions and bonuses (according to the personal objectives established), access to a team of financial planners to assist you in your complex files and to a team of trainers to improve your skills in the products offered by the company. For more information or to apply, contact us! As a consultant, it is imperative to be customer service oriented, and do you have any of these qualities? -Sociable and good communicator-Passionate, ready to take on challenges-Efficient, action and results oriented-Ready to make a difference-Confident and go-getter-Attentive to others and their needs. Then this career is for you.

A career in Deals Valuation, will provide you with the opportunity to help organisations unlock greater value from existing assets and ongoing capital expenditures as well as new acquisitions, investments, and complex corporate arrangements. We focus on a series of services, such as acquisition and disposal valuation advice including deal pricing and negotiation support, strategic value consulting for improvement of corporate and capital management decisions, financial modelling and value analysis. In short, upon being a member of our team, you will support clients to make profound strategic decisions, better conduct business transactions and decisions, appropriately allocate capital investment, and satisfy regulatory requirements with professional skills and in-depth industry knowledge.Meaningful work you'll be part of As an Insurance Claims Director, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to: • Consult with Clients, Clients' counsel and representatives of insurance companies • Play a leading role in business development activities and developing and presenting educational seminars • Provide hands-on leadership in client engagements and project delivery, and provide strategic guidance and oversight to the team including: • Prepare detailed analysis of accounting records and other personal and corporate financial information • Present analysis and research using Microsoft Excel, Microsoft Word, Microsoft PowerPoint, and the Internet • Prepare/review and present loss quantification and/or loss review (critique) reports to lawyers (both plaintiff and defense counsel) and/or insurance adjusters/claims managers • Manage and mentor Associates, Senior Associates and Managers on the team • Role model use of emerging technology and automation tools Experiences and skills you'll use to solve:• Leadership experience in the quantification and review of economic losses due to personal injury and commercial claims (such as business interruption, stock or inventory loss) is required • Several years of experience leading a team, including coaching and mentoring junior staff • Proven ability and success in business development, and market presence is required • Strong working knowledge of Forensic Accounting and solid understanding of accounting concepts • Successful completion of a finance or accounting related Undergraduate Degree / College Diploma and completion of an Accounting designation • Ability to manage engagement economics and risk • Clear, articulate and confident written and verbal communication skills, including client reports, presentations, papers and articles • Strong analytical and problem solving capabilities, strong research skills • Experience with leading-edge technologies • Willing to travel if necessary • A demonstrated commitment to valuing differences and working alongside and/or coaching diverse people and perspectives Why you'll love PwC We're inspiring and empowering our people to change the world. Powered by the latest technology, you'll be a part of amazing teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about us at http://pwc.com/ca/whypwc . Your Application to PwC We embrace new technology to deliver securely and differently for our candidates. To protect your personal information, apply at http://pwc.com/ca/careers and visit http://pwc.com/ca/applytopwc to learn more about what your recruitment experience could look like. The most connected firm through activity based working PwC Canada is committed to cultivating an inclusive, hybrid work environment - one that is collaborative, supportive and productive. We work in-person and virtually, as is best suited for our clients, teams and people. We want you to be intentional with your work, how you do it and where it's done. PwC offices are hubs of connectivity and learning. We strongly encourage our people to prioritise in-person work, whether it's in the office or at a client site. This means we expect you to be in-person (either with clients or in the office) at least half of your time. We know that hybrid work is all about balance, and capturing the benefits of in-person work is essential to your growth at the firm. Exact expectations for your team can be discussed with your interviewer. What to consider before applying• Travel requirement for this role is 5-15%. At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We're committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.We're committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.

A career in Deals Valuation, will provide you with the opportunity to help organisations unlock greater value from existing assets and ongoing capital expenditures as well as new acquisitions, investments, and complex corporate arrangements. We focus on a series of services, such as acquisition and disposal valuation advice including deal pricing and negotiation support, strategic value consulting for improvement of corporate and capital management decisions, financial modelling and value analysis. In short, upon being a member of our team, you will support clients to make profound strategic decisions, better conduct business transactions and decisions, appropriately allocate capital investment, and satisfy regulatory requirements with professional skills and in-depth industry knowledge. Meaningful work you'll be part of As an Insurance Claims Senior Associa te, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to: • Consult with claimants/policyholders, counsel and representatives of insurance companies; • Prepare detailed analysis of accounting records and other personal and corporate financial information; • Complete research and investigation related to the claim using the internet and various other internal resources; • Present analysis and research using Microsoft Excel, Microsoft Word, and Lotus Notes; and • Assist in the preparation and presentation of loss quantification reports and/or loss review (critique) to lawyers (both plaintiff and defense counsel) and/or insurance adjusters/claims managers. Experiences and skills you'll use to solve: • Successful completion of a finance related Undergraduate Degree/College Diploma. • Completion of an Accounting designation is required. • Solid understanding of accounting concepts. • Analytical and logical frame of mind. • Strong research skills. • Ability to prioritize and manage deadlines on multiple engagements simultaneously. • An interest in upskilling for a digital world and technology trends, an openness to learning new tools and adapting how you work. •A demonstrated commitment to valuing differences and working alongside and/or coaching diverse people and perspectives. Why you'll love PwC We're inspiring and empowering our people to change the world. Powered by the latest technology, you'll be a part of amazing teams helping public and private clients build trust and deliver sustained outcomes. This purpose-led work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about us at http://pwc.com/ca/whypwc . Your Application to PwC We embrace new technology to deliver securely and differently for our candidates. To protect your personal information, apply at http://pwc.com/ca/careers and visit http://pwc.com/ca/applytopwc to learn more about what your recruitment experience could look like. The most connected firm through activity based working PwC Canada is committed to cultivating an inclusive, hybrid work environment - one that is collaborative, supportive and productive. We work in-person and virtually, as is best suited for our clients, teams and people. We want you to be intentional with your work, how you do it and where it's done. PwC offices are hubs of connectivity and learning. We strongly encourage our people to prioritise in-person work, whether it's in the office or at a client site. This means we expect you to be in-person (either with clients or in the office) at least half of your time. We know that hybrid work is all about balance, and capturing the benefits of in-person work is essential to your growth at the firm. Exact expectations for your team can be discussed with your interviewer. At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We're committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.We're committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.

Are you fueled by challenges?Do you want :Become a successful entrepreneur?To be in business?Play a defining role in people's lives?To be recognized for your consulting service?Go ahead, take charge of your professional future!Becoming a financial security advisor for iA Financial Group means experiencing the benefits of self-employment WITH the support you need to achieve your professional goals.Our engagementComprehensive training focused on practice;Flexible hours;Supervision promoting your personal development;Early career financial support;Interesting benefits program.Do you have any of these qualities?You are :Sociable and good communicator;Passionate, ready to take on challenges;Efficient, action and results oriented;Ready to make a difference;Confident and go-getter;Attentive to others and their needs.We want to meet you.Career opportunitiesFinancial Security AdvisorFinancial plannerSales managerAgency Director RequirementEssential - High school diploma (DES)Driving license and vehicle.

The Opportunity As a key member of the Wajax team the Parts & Service Clerk is responsible for providing an elevated level of customer service in support of the business of service and parts sales to the market, ensuring efforts are made to support repeat business by supporting front counter/order desk, warehouse and back counter and support the Service Department with administration duties. The Role • Builds and maintains strong customer relations including greeting customers, handling inquiries, providing price quotes, and selling parts.• Prepares and processes necessary documentation for purchases, returns, warranty coverage and other work as required.• Responds to customers in person, via telephone, or electronically in a timely and courteous manner; delivers strong service and salesmanship on the phone order desk and front counter parts sales.• Covers and/or assists warehouse person in shipping product to both local and out-of-town customers utilizing appropriate shipping methods.• Supports the parts needs of the shop to meet work orders by looking up and billing parts to work orders; reviews work orders for accuracy of parts and modifies as needed.• Picks stock for customers as required; receives and inputs stock using electronic systems.• Produces accurate, timely and efficient documentation of all transactions within the parts team.• Daily shipping & receiving• Handle emergency orders• Stock orders• Inter branch transfers• Service-Processing and issuing various invoices, purchase orders and warranty claims, tracking and reporting on department attendance, and assisting with payroll and bookkeeping responsibilities. The Candidate • Previous parts experience an asset.• Functional written and verbal communication skills.• Computer knowledge • Proven ability to work effectively with others.• A valid Driver’s License. Both Journeypersons & Apprentices welcome to apply. The Company Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas - to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables. Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.” Highlights include: Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account. Wajax led e-learning, and product training through industry leading manufacturers. Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more. Recognition program where points are earned for merchandise or gift certificates, plus cash awards. Flexible work arrangements. Award-Winning Health and Wellness Program. By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview. As a condition of employment, final candidates will be subject to pre-screening. \\ Together we get more done.

The Opportunity As a key member of the Wajax team the Parts & Service Clerk is responsible for providing an elevated level of customer service in support of the business of service and parts sales to the market, ensuring efforts are made to support repeat business by supporting front counter/order desk, warehouse and back counter and support the Service Department with administration duties. The Role • Builds and maintains strong customer relations including greeting customers, handling inquiries, providing price quotes, and selling parts.• Prepares and processes necessary documentation for purchases, returns, warranty coverage and other work as required.• Responds to customers in person, via telephone, or electronically in a timely and courteous manner; delivers strong service and salesmanship on the phone order desk and front counter parts sales.• Covers and/or assists warehouse person in shipping product to both local and out-of-town customers utilizing appropriate shipping methods.• Supports the parts needs of the shop to meet work orders by looking up and billing parts to work orders; reviews work orders for accuracy of parts and modifies as needed.• Picks stock for customers as required; receives and inputs stock using electronic systems.• Produces accurate, timely and efficient documentation of all transactions within the parts team.• Daily shipping & receiving• Handle emergency orders• Stock orders• Inter branch transfers• Service-Processing and issuing various invoices, purchase orders and warranty claims, tracking and reporting on department attendance, and assisting with payroll and bookkeeping responsibilities. The Candidate • Previous parts experience an asset.• Functional written and verbal communication skills.• Computer knowledge • Proven ability to work effectively with others.• A valid Driver’s License. The Company Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas - to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables. Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.” Highlights include: Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account. Wajax led e-learning, and product training through industry leading manufacturers. Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more. Recognition program where points are earned for merchandise or gift certificates, plus cash awards. Flexible work arrangements. Award-Winning Health and Wellness Program. By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview. As a condition of employment, final candidates will be subject to pre-screening. \\ Together we get more done.

A career as an advisor in life and health insurance and financial services allows you to combine professional goals and personal development. The role of a representative is to help people acquire financial security through an analysis of their needs and sound advice.Do you thrive on challenges?Do you want:-Become a successful entrepreneur?-Being in business?-Playing a decisive role in people's lives?-Be recognized for your consulting service?Go ahead, take charge of your professional future! Becoming a financial security advisor for iA Financial Group means experiencing the benefits of self-employment WITH the support you need to achieve your professional goals As a financial security advisor it is imperative to be focused on customer service, plus you have one of these qualities?Sociable and good communicator;Passionate, ready for challenges;Effective, action-oriented and results-oriented;Ready to make a difference;Confident and go-getter;Attentive to others and their needs.Then this career is for you.

A career as an advisor in life and health insurance and financial services allows you to combine professional goals and personal development. The role of a representative is to help people acquire financial security through an analysis of their needs and sound advice.Do you thrive on challenges?Do you want:-Become a successful entrepreneur?-Being in business?-Playing a decisive role in people's lives?-Be recognized for your consulting service?Go ahead, take charge of your professional future! Becoming a financial security advisor for iA Financial Group means experiencing the benefits of self-employment WITH the support you need to achieve your professional goals As a financial security advisor it is imperative to be focused on customer service, plus you have one of these qualities?Sociable and good communicator;Passionate, ready for challenges;Effective, action-oriented and results-oriented;Ready to make a difference;Confident and go-getter;Attentive to others and their needs.Then this career is for you.

A career as an advisor in life and health insurance and financial services allows you to combine professional goals and personal development. The role of a representative is to help people acquire financial security through an analysis of their needs and sound advice.Do you thrive on challenges?Do you want:-Become a successful entrepreneur?-Being in business?-Playing a decisive role in people's lives?-Be recognized for your consulting service?Go ahead, take charge of your professional future! Becoming a financial security advisor for iA Financial Group means experiencing the benefits of self-employment WITH the support you need to achieve your professional goals As a financial security advisor it is imperative to be focused on customer service, plus you have one of these qualities?Sociable and good communicator;Passionate, ready for challenges;Effective, action-oriented and results-oriented;Ready to make a difference;Confident and go-getter;Attentive to others and their needs.Then this career is for you.

Application Deadline: 02/21/2024Address:60 Yonge Street Risk Management • Adhere to all aspects of First Principles our code of Business Conduct and Ethics including individual accountability as it relates to potential conflicts of interest, safeguarding of customer information, trading in securities, anti-money laundering, privacy and disclosure of outside business activities Scope and Impact • Manage telephone inquiries as required• Daily processing of simple and complex changes and transactions• Inaccurate information provided to external customers carry unlimited financial riskCross Functional Relationships To Internal Departments• Request information to support policyholder requests• Provide information and calculations to Claims for payout• Partner with Agency dept to ensure accurate compensation calculations for special requests• Coordinate with Finance/accounting receipt of daily deposits and issuance of daily disbursements• Coordinate with Actuarial for special needs/tax calculation/illustrations• Manage replacement process to ensure timely coordination of risk Mandate The Client Services Representative is accountable to manage all customer service inquiries from managing general agencies (MGAs), brokers and policyholders to support BMO Life Assurance. Customer service inquires may be received from phone, e-mail and written mail. Quality and professionalism is the key when responding. Customer Service • Provide accurate and professional service to MGAs, brokers and policyholders by telephone, mail or e-mail including, but not limited to, the following activities:Answering client/broker inquiries & provide accurate information about BMO Life Assurance productsRun simple in-force illustrations.Requesting information from internal departments to ensure the accurate and timely production of related information for policyholders/brokers.Responding to policy information requests from beneficiaries, families of policyholders, funeral directors, government agencies, lawyers and follow established protocols.Performing required administrative tasks simple and complex for clientsManaging time sensitive financial transactions which requires understanding of market timing and the impact of backdatingUnderstanding the impact of the movement of money within the organization as it relates to AML guidelines to meet OSFI audit requirementsResponding to and resolving client issues and escalating, if required.Process client service requests according to established guidelinesIn-depth knowledge of all system applications used to administer products and serves i.e. CAPSIL/INGENIUM• Follow established procedures in all communications with clients - by phone, e-mail or written - to ensure that compliance requirements are met for all scenarios• Create and maintain computer records on all systems to ensure accuracy of client information Knowledge • High School Diploma or equivalent• 3 - 5 years insurance industry experience in a customer service role• LOMA 1 and 2 designation mandatory, working towards ACS. FLMI an asset.• In-depth knowledge about products, process, policies and practices• Working understanding of policy contract wording & interpretation• Familiar with compliance and anti-money laundering requirements• English/French bilingualism an asset• Working knowledge of INGENIUM/CAPSILSkills • Customer Service (In-depth)• Communication skills (In-depth)• Organizational skills (in-depth)• Attention to detail(In-depth) Scope of role • Handle the processing of customer service inquiries, including the more complex products and taxation.• Handle other customer service inquiries as assigned.• Manage telephone inquiries as requiredGrade:4Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Application Deadline: 03/19/2024Address: 5516-5522 Yonge St, Units 4-7Job Family Group:Retail Banking Sales & ServiceThis position is located at the Yonge & Tolman branch and is guaranteed 18.75 hours per week. Candidates must be available during branch hours.Mandarin language skills are in very high demand. Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.Identifies customer needs and initiates referrals to BMO colleagues.Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.Contributes to meeting branch business results and the customer experience.Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.Acts as a key member of a collaborative and versatile branch and market team.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.Organizes work information to ensure accuracy and completeness.Takes the initiative to find creative approaches that make each customer's experience feel personal.Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.Contributes to business results and the overall experience delivered in the branch.May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest.Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with legal and regulatory requirements for the jurisdiction.Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.Completes standardized tasks under supervision.Performs initial problem solving within given rules/limits & escalates when required.Broader work or accountabilities may be assigned as needed.Qualifications:No prior experience necessary; post-secondary degree or certification in related field of study is desirable.High-level knowledge of personal, commercial and partner offers, and how each can best serve customers' individual needs.Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.Highly skilled at helping people who don't find digital applications intuitive to gain confidence in how to use them and to understand their benefits.Projects a professional presence.Basic knowledge of specialized sales and business banking solutions to refer to specialists.Passionate commitment to helping customers.A focus on delivering a personal experience to customers.Resourceful self-starter with courage and confidence to approach customers.Readiness to collaborate and work in different capacities as part of a team.Strong interpersonal skills, including the ability to build rapport and connections with customers.An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.Basic knowledge learned on the job.Verbal & written communication skills - Basic (in business environment).Organization skills - Basic (in business environment).Collaboration & team skills - Basic (in business environment).Compensation and Benefits:$32,600.00 - $44,000.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Qualipieces is the perfect union of passion and performance! Passionate about the powersports industry, we have developed unique expertise in the design, manufacturing and distribution of snowmobile accessories. Looking to accelerate our growth, we are looking for a sales representative motivated by stimulating challenges.Becoming a Qualipieces Group representative means joining a dynamic team. Every day, we go above and beyond to exceed expectations. Our promise? Durable products, unbeatable delivery times and unparalleled service!Why work at Qualipieces?An exciting field;A competitive base salary and commissionsFlexible HoursDesired behaviors/attitudesShare the company’s values to snowmobile retailers and customersCollaborationCommitmentRespectEvolutionWork in harmony with the overall objectives and strategies of the organizationProfessional and courteous relationshipsTeam player, actively collaborates to provide exceptional customer serviceOrganized, structured and perseveringMISSION 1: Implement the current sales planDevelop targeted markets in OntarioParticipate in snowmobile events in seasonActively participate in the preseason booking processMISSION 2: Deployment of the Rail Experts ProgramProvide retailers onsite training on the Specialized carbide runner Expert program.Requires frequent travels in Fall.Increase the number of active retailers in the programPosition Qualipieces as a strategic business partner within the retailersMaintain retailer info in the CRMMISSION 3: Improve/build the business partner component.Identify industry's best practices to enhance the snowmobile experience:Increase customer loyaltyImprove accessorization process at véhicule salesLeverage the power of counselling from the parts and service departments.MISSION 4: Participate in the preparation of marketing toolsDuring the off season, act as support to the Marketing team in the preparation of various communication tools.TermsA high school diploma is required (college an asset).Experience in the field of sales or in a profession related to market development;Knowledge of spoken and written English is essential.Ideally bilingual (French)Required SkillsDynamism;Teamwork;Strong aptitude for sales-consulting;Autonomy and good time management;Honesty.BenefitsEstablished and credible brands for over 25 years;Exciting and passionate retailers networkExceptional delivery times and product availability;Continuous product training;Group insurance plan paid 50% by the employer;Vacations & flexible schedule during the summer period;Great working atmosphere with social activities a few times a year; Go-getter, hard-working and determined, our inside sales representative is not shy. This intrepid person sees obstacles as a source of motivation and does not hesitate to be daring to achieve their goals.Required profile :Perfect bilingualism;Curiosity and aptitude for mechanical concepts;Demonstrated skills for business development.Essential qualities:Curiosity and thirst for learning (welcome to gifted self-taught people!);Ability to persuade;Ease of teamwork.ASSET: Knowledge of snowmobiling will be considered an advantage, but we will be happy to offer training if necessary. What matters is the desire to improve!

TIPI Insurance Partners is seeking a detail oriented, motivated, and personable individual to join our office in Winnipeg as a Client Services Representative. This role is a great opportunity to bring your client service experience into a rewarding career in insurance. Once trained, you will be an integral support for our plan members to access and navigate their benefits, allowing them to be fully supported through routine and exceptional claims.Job Duties and TasksPlan Administrator and Plan Member Support- Receive questions regarding member plans via phone and email- Assist clients with forms, submissions and follow ups- Act as a liaison between clients and insurance providers, advocating and communicating on behalf of clients and assisting clients on completing forms/documents to insurance company's specifications Plan Administrator Training- Provide training on benefit plans and electronic systems- Guide plan administrators on policy application and coverages

Handle inbound and outbound contacts in a courteous, timely, and professional mannerKnowledgeable regarding Internet Service Provider services. Do you know what it means to Pair a Remote? Trouble shoot data, video, and voice (VoIP Phone) service disruptions with a focus on first call resolution by problem solving and effective call handlingOwnership of resolving the customers reason for contacting Tech Support Leverage multiple systems to research and troubleshoot service disruptions; coordinate with other departments to resolve issues when neededComfortable using a Knowledge Base system in conjunction with your call handling Accurately document customer interaction and code the appropriate call type in the client Customer Relations Management System (Remedy)Utilize knowledge base and training to effectively trouble shoot a customers situation as it relates to Data, Video, and VoIP Phone systemAccurately document customer interaction while following all required policies and procedures.A strong desire to provide world class customer service every time you are interacting with our customersComply with requirements surrounding confidential information and personal informationSelf-starter who stays up to date on ad hoc training activities Adhere to all attendance and work schedule requirements 

The Opportunity As a key member of the Wajax team the Parts & Service Clerk is responsible for providing a high level of customer service in support of the business of service and parts sales to the market, ensuring efforts are made to support repeat business by supporting front counter/order desk, warehouse and back counter and support the Service Department with administration duties. The Role • Builds and maintains strong customer relations including greeting customers, handling inquiries, providing price quotes and selling parts.• Prepares and processes necessary documentation for purchases, returns, warranty coverage and other work as required.• Responds to customers in person, via telephone, or electronically in a timely and courteous manner; delivers strong service and salesmanship on the phone order desk and front counter parts sales.• Covers and/or assists warehouse person in shipping product to both local and out-of-town customers utilizing appropriate shipping methods.• Supports the parts needs of the shop to meet work orders by looking up and billing parts to work orders; reviews work orders for accuracy of parts and modifies as needed.• Picks stock for customers as required; receives and inputs stock using electronic systems.• Produces accurate, timely and efficient documentation of all transactions within the parts team.• Daily shipping & receiving• Handle emergency orders• Stock orders• Inter branch transfers• Service-Processing and issuing various invoices, purchase orders and warranty claims, tracking and reporting on department attendance, and assisting with payroll and bookkeeping responsibilities. The Candidate • Previous parts experience and asset.• Functional written and verbal communication skills.• Computer knowledge • Proven ability to work effectively with others.• A valid Driver’s License.The Company Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas - to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables. Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.” Highlights include: Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account. Wajax led e-learning, and product training through industry leading manufacturers. Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more. Recognition program where points are earned for merchandise or gift certificates, plus cash awards. Flexible work arrangements. Award-Winning Health and Wellness Program. By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview. As a condition of employment, final candidates will be subject to pre-screening. \\ Together we get more done.

Application Deadline: 03/24/2024Address:60 Yonge StreetProvides accurate and professional service by telephone, written mail or e-mail. Supports administrative requirements to ensure the smooth operation of the unit. Service provided for one of the different insurance channels that offer BMO Life Assurance products, and includes either policy holders, prospects and infinity partners, or managing general agencies (MGAs), distributors, brokers and policy holders or creditor insurance customers.Seeks, recognizes and acts upon opportunities to expand business relationships.Answers inquiries and provides accurate information about insurance products.Responds to information requests and follows established protocols.Resolves issues escalating as required.Processes client service requests and administrative requests according to established procedures and policies, and submits as required for approval.Collaborates with internal and external stakeholders in order to deliver on business objectives.Analyzes data and information to provide insights and recommendations.Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.Examines all official documents in advance of completing required forms to ensure appropriate authorization is available and follows established guidelines and procedures.Performs defined policy administration tasks and submits for approval as required.Supports the development of tools and delivery of training focused on delivering businessIntegrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.Follows established procedures in all communications with clients - by phone, e-mail or written - to ensure that compliance requirements are met for all scenarios. Creates and maintains computer records on all systems to ensure accuracy of client information. Recommends workflow improvements to deliver a more efficient operation.Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.Analyzes issues and determines next steps.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.In-depth knowledge about products, process, policies and practices .Working understanding of policy contract wording & interpretation.Specialized knowledge.English/French Verbal & written communication skills - Good.Organization skills - Good.Collaboration & team skills - Good.Analytical and problem solving skills - Good.Grade:4Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionThe opportunityManulife Wealth Insurance Services Inc (MWISI) currently has a position available for an Insurance Case Coordinator (Bilingual). While supporting Manulife and other insurance carriers, this position is responsible for the coordination of business received from both MSII and 3rd party Independent Advisors.Scope (Dimensions & Organizational Impact):This position is the MGA “Back Office” for MWISI and 3rd party Independent Advisors. It will serve as the central channel for advisors to submit their New Business and In-Force Insurance business for any of the insurance carriers supported by MWISI. This position greatly impacts advisor retention as well as advisor sales. It will be a key influencer as to the level of business growth that each advisor places through the MSII.Key Accountabilities:Build relationships and rapport with advisors by being their advocate, anticipating their needs and being their consistent point of contact during the New Business and In-Force processes.Ensure New Business and In-Force applications move through the various stages accurately and within service standards.Proactively order medical evidence and review all incoming applications and attachments for correct and complete information to ensure prompt processing, reduce the risk of mismatched mail, and to ensure contracts are being issued without errors. Promptly working with advisors or related head office departments to correct identified errors in applications or processes.Assume ownership of files assigned while effectively prioritizing the work based on urgencies. Influence internal clients to meet pre-established service standardsMaintain up to date and comprehensive case notes summarizing actions taken and inquiries received.Promptly escalate any complex service issues or complaints for immediate attention and resolution.Qualifications:Bilingualism in French & EnglishNegotiation and problem-solving skillsExcellent written and verbal communication skills, using clear language and the ability to ask probing questionsAbility to obtain or give information in situations which require tact, diplomacy, or persuasion while dealing with angry, frustrated or uncooperative clientsProven customer service experience, with the ability to communicate effectively and professionally with all levels of managementProven ability to be a team player with strong interpersonal skillsAdaptable and able to deal with ongoing change managementAbility to identify when exceptions are required and to appropriately escalate in order to provide superior customer serviceAbility to research, identify a problem and provide input to finding a solutionExceptional organizational skillsAttention to detailKnowledge of individual insurance, insurance terminology and products are an assetUniversity Degree, College Diploma or equivalent working experience2 - 3 years in Financial Services industry, preferable MGA, Dealer or broker environments are also beneficial The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec#hybrid-About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationCAN, Ontario, Waterloo, 500 King Street NorthSalary range is expected to be between$41,925.00 CAD - $69,875.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

Provide French bilingual customer support for an insurance client through the Arise Platform.If you speak English and French, have experience providing support for insurance products and you’re looking to earn income but need flexibility, this opportunity could be just what you’re looking for. Work from home, use your expertise and earn money on a flexible schedule – all from home through the Arise Platform.The Arise Platform is an online portal that connects you to remote customer service opportunities with big-name brands. Through the Platform, you can provide remote customer support; earning extra revenue while saving time and money on costs associated with working outside of the home.The Arise Platform has various well-known clients immediately available so you can start earning money in a few weeks. With this program, you’ll provide telephone customer support for an insurance client, answering all inquiries related to products or services. Benefits of signing up to use the Arise Platform:Work from the comfort and convenience of homeSchedule work around your life, family and prioritiesSave money, time, and headaches by avoiding rush hour and commuting costsEarn additional income on a flexible scheduleA day in the life providing Insurance Sales and Support through the Platform:Support customers calling with insurance questions, in both English and FrenchMake changes to existing policies such as processing cancellations or refunds of purchased policies.Interpret policies and provide benefit information to customers.What It Takes to Succeed: You must be self-motivated (no supervisor will be peering over your shoulder), possess outstanding problem-solving skills, demonstrate patience and empathy, and be able to work under pressure, handling potentially stressful situations. Excellent written, listening, and verbal communication skills are a must. It’s also important to deliver knowledgeable, friendly, and customer service while efficiently navigating multiple systems.No degree necessary – This great work-from-home opportunity for anyone who is ready to invest in themselves and work hard on your own terms! Sign up and run your own customer support business or work as an agent for a Service Partner company already on the platform. Prior to servicing a client opportunity through the Arise Platform, a series of assessments and a virtual certification course must be successfully completed.About Arise:Arise connects small home-based businesses, run by people like you, to prestigious Fortune 500 clients through a virtual platform. Arise provides the clients, you provide the service. You can select the support opportunities you wish to service and create your own schedule from the comfort of home.Learn more at AriseWorkFromHome.com**This is not an offer of employment. It is an opportunity to enter into a business-to-business relationship with Arise.**