Overview of salaries statistics of the profession "Investment Director in Canada"

Who We AreThe Alex is a non-profit health and social services organization that has provided integrated and accessible supports and thoughtful, comprehensive care to Calgarians for almost 50 years. With a full complement of health, housing, and community programs, the Alex is a hub of supports and outreach services for people who are experiencing poverty, trauma, social isolation, or health challenges including addiction. What You Will DoReporting to the CFO, the Director, Fund Development will create and implement a robust fund development strategy to develop and foster meaningful relationships with employees, donors, government funders and the community. This position is instrumental in charting the organization’s course in philanthropy and securing charitable contributions to support The Alex’s mission and vision.Collaborate with Senior Leadership Team to develop short- and long-range fund development plans and programs that support the organization’s values, mission, and general objectives.Evaluate, adjust, and develop fundraising strategy, plans and engagement activities to meet financial needs and increase stakeholder support.Designs and implement best/next practice impactful, cost-effective fund development and major gift programs, ensuring solid return on investment.Manage and research donor prospect lists, prepare materials and provide support to staff, board members, and volunteers for solicitations.Ensures there is a communications strategy and work plan to support fundraising and engagement strategies and activities. Provide general oversight of fund development activities and manage the day-to-day operations of The Alex’s development function.Develop and implement project management systems that accurately monitor and prioritize prospect potential & activity, return on investment of events and rate of return on team activity. Provide regular reports to track funds raised, potential prospects, and future activities.Oversee process of communicating reporting requirements to Research and Operations teams to ensure funders receive appropriate data on program/project achievements and statistics in alignment with funding agreements.Create opportunities, both proactively and responsively, to engage in dialogue with community stakeholders to allow The Alex to listen, learn and share information in alignment with organizational goals.Supports attainment of the organization’s fund development goals through the selection, development, motivation, and evaluation of human resources, both professional and volunteer.Works with the CEO and leadership volunteers to enable the board and its members to fulfill their fund development roles. Facilitates the optimum interaction between management and volunteers.Keep informed of changing landscape of government, business and community support for non-profit social service and health initiatives, adjusting strategy and activity to maximize opportunities.Maintain ongoing knowledge of best and emerging practices in philanthropy and fund development as well as the general fields of management and the not-for-profit sector.Practice ethical fundraising, aligned with the mission and values of The AlexWhat You BringMinimum of 5 years (non-profit) leadership experience, demonstrating increasing responsibility to a senior level with significant fund development and community engagement accountabilities with additional 10 years non-profit or fund-raising experience. Social services and/or health-related sector experience is an asset.Degree in communications, business, sales, social sciences, non-profit leadership or related field.  A combination of experience and education will be considered.Certified Fund Raising Executive Preferred. Experiencing achieving fund raising targets of 10 million+ Strong not-for-profit fund development knowledge including: Canada Revenue Agency (CRA) rules and guidelines regarding fundraising in Canada and specifically Alberta;AFP Code of Ethics and Standards of Practice and the Imagine Canada’s Code of Ethical Conduct;Donor management software (CRM), digital fundraising and peer to peer platform experienceCertification in Project Management an asset The position is based out of our Franklin Station main Community Health Centre location. Occasional travel within the city will be required. Occasional evening and weekend hours will be required for special projects, events, and deadlines in service to the organization’s mission.This position will remain open until a suitable candidate is found. We thank all applicants for their interest, however, only those selected for an interview will be contacted.  For further information about The Alex and its programs, we encourage you to visit our website at www.thealex.ca  

WSP is currently seeking a Director, Construction Administration - Bridges Highways & Roads Ontario for our Transportation business line. This position provides leadership and strategic direction for the Construction Administration division across Ontario. Reporting to the Vice President Bridges Highways & Roads, the Director is responsible for approximately 73 technical staff and revenues of $10.5 million CAD.The role is primarily responsible for people leadership, financial performance, project delivery, organic growth, client services, safety, and staff performance management for the Construction Administration division across Ontario. This role ensures the coordination of efforts across offices and other business lines, developing plans, programs, and organizational objectives to enhance margins, workforce utilization, and cash generation, enabling the growth of the business and ensuring client satisfaction. All activities are undertaken in support of the WSP Canada strategic plan. Why choose WSP? We value and are committed to upholding a culture of inclusion and belonging Our Flexible Work Policy - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives. A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer. Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada. Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things. A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey. We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future. #WeAre WSP What you can expect do here: Accountability and responsibility for the overall performance of the Construction Administration division in Ontario, including meeting established revenue and profitability targets. Provides effective leadership by inspiring and engaging all managers, project managers, and professional/specialist individual contributor employees towards achieving the short-term and long-term objectives of the business line, as reflected in the WSP Canada strategic plan, business line's strategic plan, and the division's operating plan and targets Manages the implementation of the operating plan and its objectives for the Construction Administration division in Ontario, with primary efforts focused on project delivery excellence, financial performance, and adherence to the business line's strategic plan and organic growth; Works and collaborates with Managers as part of the Discipline management team, to establish discipline-specific strategies, budgets, goals, and objectives consistent with, and supportive of, broader Business Line and Corporate strategies. Senior responsibility for managing and developing employees in accordance with WSP core values, the performance management program and the job architecture and job family structure, including supporting the identification and retention of, and investment in, top talent; Provides leadership to sustain a culture of continuous improvement and client satisfaction. Upholds the company's core values and maintain Health and Safety at the highest level. Senior responsibility for optimizing the performance of the Construction Administration division in Ontario, including, project margin, staff utilization, DSO, and general administration costs; Defines contracting strategies, commercial terms, and measures to manage and mitigate risk during key pursuit processes including interacting directly with customers during negotiations; With support from the corporate legal team, provides guidance and direction to managers to ensure operational and project delivery excellence; Conducts regular project reviews to ensure budget, schedule, risk, and cost to complete estimates are in order; Guides and directs project management employees on measures to mitigate project performance issues and risks, ensuring successful delivery on the contractual commitments and financial targets for the project portfolio to meet client expectations and achieve or exceed profitability targets for the business line; Collaborates closely with the finance, quality, legal/risk, and project delivery shared services to advance project management tools such as project status reports, ensuring the design meets business line requirements and proper deployment and utilization within the business line; Promotes collaboration within the business line and across offices to ensure effective resource sharing, workload/resource balancing and to bring the best the business line has to bear to meet the needs of clients; Monitors business development investments to deliver acceptable returns on the investments, aligned with the business line strategy and its backlog and sales targets; What you'll bring to WSP: Advanced leadership and communication abilities, notably capable of inspiring, engaging, and influencing a high caliber team to drive a business to higher performance levels and seize the opportunities presented internally and in the market, to the benefit of a wide body of stakeholders (including, but not limited to: clients, employees, shareholders, partners, suppliers, and society at large); Strong civil engineering professional services business acumen, likely demonstrated through prior successful experience in a large scope civil engineering management role; 10+ years' experience working in a construction administration and project management capacity on construction administration assignments for public sector clients; Experience in construction administration for the Ontario Ministry of Transportation (MTO) is considered an asset; 5+ years' experience managing and mentoring a large team of technical staff; University degree in Civil Engineering; Eligible for a Professional Engineer license in Ontario; Advanced ability to communicate effectively (verbal, written, and executive presentations) with the internal and external clients and stakeholders, and build well-developed teams and positive relationships; Strong negotiation, communication and customer relationship skills are essential; Excellent technical, interpersonal and teamwork skills; The ability to successfully lead with little direction to meet organizational goals; Experience within an engineering consulting environment (is preferred); WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.

Position SummaryWho are we looking for:Are you looking for a new and rewarding senior leadership challenge in healthcare? Interior Health has an exciting opportunity for Director, Pharmacy Services. We are looking for people who want to make a difference in the communities in which they live, work and play. Relocation allowance will be provided, apply today to join our amazing team.What we offer:• An attractive remuneration package• Excellent career prospects• Employer paid training/education• Employer paid vacation • Medical Service Plan• Employer paid insurance premiums• Extended Health & Dental coverage• Municipal Pension Plan• Work-life balance• Relocation AllowanceSalary range for the position is $113,195 to $162,718. Interior Health establishes salaries within the minimum and maximum of the salary range based on consideration of the qualifications, experience of the applicant, and an internal equity review of the salaries of other employees.How will you create an impact:The Director, Pharmacy Services is responsible and accountable for clinical leadership and operational management of Pharmacy Services in the assigned geographic area. The Director is also responsible for assigned strategic initiatives throughout Interior Health (IH) in accordance with Pharmacy goals and direction. As a member of the Pharmacy management team, the Director will plan, coordinate, implement, evaluate, and monitor Pharmacy Services based on patient care and organizational needs. In consultation with leadership teams and other partners, the Director participates in the development and implementation of strategic initiatives, standards, policies, and procedures. The Director provides recommendations, advice, and council to clinical, administrative, and medical leaders regarding appropriate and safe medication management. Working with other IH pharmacy leaders, the Director participates on and chairs internal and external committees related to Pharmacy Services, professional practice, medication safety, drug distribution, and other related pharmacy topics.What will you work on:• Manages and oversees Pharmacy Services by planning, coordinating, monitoring, implementing, and evaluating all aspects of Pharmacy Services based on the clinical and operational needs in assigned areas.• Ensures pharmacy services are delivered effectively, efficiently, consistently, and according to established quality standards.• Provides direction for prioritized clinical and drug distribution services for the geographic area of responsibility and ensures that pharmacy services comply with current legislation, professional standards, and organizational policies.• Builds partnerships with external agencies including the provincial government, educational institutions, and other health authorities to deliver programs and services. Represents Interior Health in contract negotiations with external entities.• Develops and implements goals, objectives, standards, policies, and procedures that support short- and long-term strategic plans.• Leads quality improvement initiatives that promote appropriate, timely, and safe medication management. Participates in quality improvement initiatives, risk management, and occupational health and safety programs relating to Pharmacy Services.• Collaborates with medical and clinical staff in developing responsive pharmacy patient care programs.• Manages staff by recruiting, hiring, disciplining, and terminating staff as required. Provides mentoring and coaching to Professional Practice Leaders and Coordinators as required. Completes performance evaluations and prepares staff development and training plans.• Participates in labour relations activities as required; interprets collective agreements and legislation in consultation with Human Resources.• Prepares written proposals for program funding, capital investments, or quality improvement initiatives.• Keeps abreast of advances in technologies related to pharmacy practice; evaluates and makes recommendations as appropriate.• Manages financial resources by preparing the budget for approval, monitoring the budget, identifying variances, and taking corrective action required in order to maintain a balanced budget.• Promotes and participates in quality improvement initiatives, risk management, and occupational health and safety programs for Pharmacy Services.• Ensures statistics and reports are prepared and submitted as required.• Represents IH Pharmacy Services on internal and external committees and IH planning groups.• Performs other related duties as required.Honouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the BC Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Indigenous (First Nations, Métis, or Inuit).QualficationsEducation, Training and Experience:• A Bachelor’s of Science in Pharmacy degree.• A Master’s degree in Health, Public, or Business Administration or an equivalent combination of education, training, and experience.• Active license in good standing with the College of Pharmacists of BC.• Active membership in the Canadian Society of Hospital Pharmacists.• Ten years of recent, related pharmacy management experience in an acute healthcare setting that encompassed clinical services and advanced drug distribution systems.Skills and Abilities:• Knowledge of current and future healthcare issues.• Demonstrated ability to lead people, manage change, develop strategy and execute on plans.• Demonstrated ability to function effectively in a highly dynamic environment, building and sustaining effective relationships.• Ability to communicate effectively orally and in writing, including the ability to make effective presentations to groups.• Ability to function effectively in a highly dynamic environment.• Working knowledge of applicable regulations, legislation and collective agreements.• Proficiency in the use of personal computers and applicable software applications.• Physical ability to carry out the duties of the position.Interior Health strives to create an environment where you enjoy the work you do, the place where you work, and the people around you. Together, we create great workplaces. Apply today!

As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our PathWise Solutions Group (PSG) business group within Aon Reinsurance, in Toronto, Ontario. As a Director, Products and Hedging Solutions, you will report directly to the Managing Director, Consulting. This is a hybrid role with the flexibility to work both virtually and from our Toronto office. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Lead Treasury Services including Stock Repurchase and FX hedging strategies. Supervise the development and implementation of innovative hedging and asset management strategies in PathWise to effectively manage complex exposures that combine Actuarial, Financial, and Capital Market risks. Lead the development- of sophisticated financial asset and liability models in PathWise to support various investment management and risk management projects. Lead quantitative research projects that support investment decision processes, utilizing quantitative skills, such as time series regressions, optimization, Monte Carlo simulation, and data visualization techniques. Lead the development of Economic Scenario Generators used in the valuation of financial assets and insurance liabilities. Further the development of robust processes for hedging, strategic asset allocation, scenario generator calibration and insurance company financial reporting. Provide expert analytical support to portfolio managers, traders, and risk managers on the risk, return and transaction cost/market impact of investment portfolios and strategies. How this opportunity is different This position will lead the Treasury and Hedging Solutions services provided by the PathWise Solutions Group (PSG) at Aon. The core responsibilities include leading and supervising the development and analysis of stock repurchase, FX hedging and asset allocation strategies in the PathWise platform and designing new financial models and processes within the system. Skills and experience that will lead to success Strong analytical and problem solving skills 10+ Experience as a risk analyst at a bank or investment management firm Experience with Accelerated Stock Repurchase (ASR) and Enhanced Open Market Repurchase (eOMR) programs at a bank Expert Knowledge of equity derivatives, cash and FX markets Expert knowledge of market microstructure: liquidity, price formation & discovery, transaction & timing costs Graduate degree in a quantitative discipline (Financial Engineering, Mathematical Finance), PhD preferred. Expert knowledge of financial assets including exotic derivatives and their valuation models Expert knowledge of stochastic interest rate and equity models Knowledge of statistics, finance and economics Strong numerical technique skills in PDE, optimization, time series analysis and Monte-Carlo simulation Expert programming skills in Python Experience implementing quantitative finance libraries in Python or C++ Strong communication skills for heavy team and client interactions Ability to work well in a fast-paced environment with changing priorities Experience working with financial software packages such as Numerix, FinCAD a plus How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [email protected] #LI-DR1 2535136

Application Deadline: 03/30/2024Address:33 Dundas Street WestWe're looking to change the way the world banks and you could be part of it. If driving change and making a difference is of interest, then come join our product management team. Be part of the change and help customers make real financial progress with differentiated product strategies, value propositions, and marketing offers; by developing and applying risk and return approaches and expert capability in portfolio and individual deal credit risk management; and leading cross functional teams to drive differentiated value for customers and bottom line impact.Be a part of a winning team and understand how your work contributes to your team's and BMO's success through clear objectives setting and a transparent focus on outcomes. Feel the sense of belonging and respect that you value. Be inspired by a culture and colleagues to achieve your goals and find new path to success. Take pride in knowing you're improving the lives of our customers, colleagues and communities. Experience the balance, support and flexibility you need with flexible work options, benefits that go beyond the basics to support you and your family in living well physically, mentally, socially and financially.As the Director for Specialized Lending, you will be responsible for the management of Bank of Montreal's Student Lending, Specialized Programs and Retail Auto Loans portfolios. You will lead the development of strategies with P&L (profit and loss) accountability to enable the sales force to effectively sell and service products, while improving the customer experience. As part of this work, you will carry market research, forecasting, pricing, and competitive analysis. All with a goal of delivering best in class experiences for our customers, with programs that deliver on customer needs. The incumbent will be a member of the Personal Lending and Home Financing leadership team and will report to the Head of Personal Lending and Risk Transformation.Key Accountabilities:• Acts as a trusted advisor to senior leaders for making business decisions and implementing strategic initiatives.• Make strategy and new initiative recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding.• Fosters strong internal and external networks and works with and across multiple teams to achieve business objectives.• Develops an expert understanding of business/group challenges.• Identifies emerging issues and trends to inform decision-making.• Recommends business priorities, advises on resource requirements, and develops roadmap for strategic execution.• Develops sales strategy, growth metrics, and plans to achieve sales objectives.• Leads a team of 4 people to drive Product ManagementLeadership & Management:• Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.• Ensures alignment between values and behaviour that fosters diversity and inclusion.• Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.• Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.• Attracts, retains, and enables the career development of top talent.• Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.Product Management & Development:• Develop product expertise and intimately understand all aspects of product performance and drivers (market, financial, business) to inform product features and benefits and drive recommendations for improvement.• Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.• Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.• Develops business cases by identifying needs, analyzing potential options, and assessing expected returns on investment.• Oversees the development of business analytics and insights (e.g. portfolio profitability tracking, customer analytics, revenue forecasts, operations metrics, trend analytics, and predictive modelling).• Understands and oversees end-to-end customer experience that may include interactions with clients and sales.• Develops and implements action plans that meet financial and growth metrics.Governance and Risk Acts as a subject matter expert on relevant regulations and policies.• Manages risk associated with portfolio of products, including setting risk parameters and tolerance for credit losses.• Work closely with partners to manage Operational Risk, Compliance, Collections and more.• Lead compliance activities specific to portfolio, understanding the external regulatory and legal environment and mitigating risks to an acceptable level.Knowledge and Skills:• 5+ years of Product Management or Strategy Development experience• Experience presenting to senior leadership and crafting stories to articulate business issues succinctly• MBA, B.Eng or equivalent work experience required• P&L Management Experience is an asset• Credit Risk experience is an asset• Experience in large program delivery is an asset• Experience working in a matrixed environment to deliver campaigns marketed to customersGrade:9Job Category:People Manager / GestionnaireWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Application Deadline: 04/21/2024Address:100 King Street WestJob Description:Please note - strong derivatives experience is an asset for this roleRole Mandate: The Director, Regional Sales ETFs is responsible for selling and servicing BMO ETFs and ETF-based mutual funds in an assigned geographic region, assisting BMO GAM in meeting annual plan sales and revenue targets.The role is responsible for developing sales of BMO ETFs and related ETF based products through direct sales activity and through multi-channel partnerships in the assigned region. A core component of the position is creating effective partnerships with the assigned BMO Global Asset Management Regional Sales Managers (RSMs). The ETF Specialist role provides the RSMs with sales support, promotional assistance and education on BMO ETFs and other BMO ETF related products. Key Dimensions Sales and Service Relationship Management Planning Accountabilities: Sales and ServiceDrive sales of BMO ETFs in conjunction with a cohort of RSM's to meet and exceed annual plan targetsFoster a sales culture of goal achievement and superior customer satisfaction;Coordinate BMO ETF sales activities within the assigned regionProvide ongoing sales support and product specific training to the assigned region's RSM teamPartner with each of the region's RSM's to assist them in their individual BMO ETF sales effortsAssist each of the Regional RSMs in achieving their sales targetsChampion all opportunities to enhance local financial advisors' BMO ETF product knowledge; represent and promote BMO ETFs and ETF-based products at conferences and forums.This role further collaborates with the BMO's multi-channel sales partners (Retail and Discount channels) to act as the subject matter expert with regard to BMO ETF products.Relationship ManagementCreate and manage advisor relationships within the assigned region to ensure optimum representation of BMO ETF solution set and products.Develop a database of qualified financial intermediaries within the region who have the potential to sell BMO ETF products.Develop and maintain strong relationships with third party referral sources (i.e. brokers/dealers) to maximize BMO ETF market presence and increase our market share.Provide subject matter expertise to the senior sales management team on market conditions and trends to maintain a high level of environmental awareness.Ensure a thorough understanding of competitor activities to identify potential opportunities and threats.Planning & StrategyImplement the national sales plan within the geographic sales region including preparation and implementation of an annual territory business plan including promotional budget, to meet annual growth and retention targets.Provide strategic direction and business planning for BMO ETF products within the region.Contribute to the continuous improvement of processes and procedures by identifying potential gaps and providing input and recommendations on Product launches and initiatives.Communicate regularly with sales management on regional sales strategies, priorities, sales targets, performance standards, marketing plans and accomplishments.AuthoritiesThe role has authority to access and utilize all ETF product and Financial information (where applicable)Cross-functional Relationships:Sales & Service - The role has authority to request and apply product knowledge information from other functional areas of BMO Global Asset Management as required in order to serve customersCoordinating - This role works with other areas of BMO Financial Group as needed to help generate ETF and other sales, and liaises with external network groups to understand the competitive landscape and other company product offerings, and to improve product offeringsScope and Impact:This role has direct impact on the achievement of key LOB objectives. Key numerical measures are as follows:Annual Sales Plan: ETF ProductsAnnual Sales Plan: Funds of ETFs.Individual and team growth in knowledge of ETF solutions and products Knowledge: Undergraduate University Degree in Business or FinanceMinimum 5 years of brokerage, financial planning or related investment sales experience, including minimum 2 years in a wholesaling or related rolePFP or CFP or CIM or FCSI or CFAIn-depth knowledge of investment products and markets, including competitive market and trendsIn-depth knowledge of sales strategiesAbility to take in knowledge and resolve a magnitude of diverse, complex and ambiguous issuesSkills:Exceptional sales & customer service orientation skillsProven investment sales successExceptional networking, presentation, facilitation and relationship building skillsExceptional interpersonal and communication skillsSound business planning and organization skills and ability to manage multiple prioritiesSelf-motivated and proactiveWorking conditions:Extensive travel is requiredExtended hours and periodic weekend requirements, based on local market needs of sales workforceMay be required to work from home office in designated geographic areaGrade:8Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Application Deadline: 02/23/2024Address:105-119-129 rue St-Jacques ORole is located in MontrealPlease note - strong derivatives experience is an asset for this roleRole Mandate: The Director, Regional Sales ETFs is responsible for selling and servicing BMO ETFs and ETF-based mutual funds in an assigned geographic region, assisting BMO GAM in meeting annual plan sales and revenue targets.The role is responsible for developing sales of BMO ETFs and related ETF based products through direct sales activity and through multi-channel partnerships in the assigned region. A core component of the position is creating effective partnerships with the assigned BMO Global Asset Management Regional Sales Managers (RSMs). The ETF Specialist role provides the RSMs with sales support, promotional assistance and education on BMO ETFs and other BMO ETF related products. Key Dimensions Sales and Service Relationship Management Planning Accountabilities: Sales and ServiceDrive sales of BMO ETFs in conjunction with a cohort of RSM's to meet and exceed annual plan targetsFoster a sales culture of goal achievement and superior customer satisfaction;Coordinate BMO ETF sales activities within the assigned regionProvide ongoing sales support and product specific training to the assigned region's RSM teamPartner with each of the region's RSM's to assist them in their individual BMO ETF sales effortsAssist each of the Regional RSMs in achieving their sales targetsChampion all opportunities to enhance local financial advisors' BMO ETF product knowledge; represent and promote BMO ETFs and ETF-based products at conferences and forums.This role further collaborates with the BMO's multi-channel sales partners (Retail and Discount channels) to act as the subject matter expert with regard to BMO ETF products.Relationship ManagementCreate and manage advisor relationships within the assigned region to ensure optimum representation of BMO ETF solution set and products.Develop a database of qualified financial intermediaries within the region who have the potential to sell BMO ETF products.Develop and maintain strong relationships with third party referral sources (i.e. brokers/dealers) to maximize BMO ETF market presence and increase our market share.Provide subject matter expertise to the senior sales management team on market conditions and trends to maintain a high level of environmental awareness.Ensure a thorough understanding of competitor activities to identify potential opportunities and threats.Planning & StrategyImplement the national sales plan within the geographic sales region including preparation and implementation of an annual territory business plan including promotional budget, to meet annual growth and retention targets.Provide strategic direction and business planning for BMO ETF products within the region.Contribute to the continuous improvement of processes and procedures by identifying potential gaps and providing input and recommendations on Product launches and initiatives.Communicate regularly with sales management on regional sales strategies, priorities, sales targets, performance standards, marketing plans and accomplishments.AuthoritiesThe role has authority to access and utilize all ETF product and Financial information (where applicable)Cross-functional Relationships:Sales & Service - The role has authority to request and apply product knowledge information from other functional areas of BMO Global Asset Management as required in order to serve customersCoordinating - This role works with other areas of BMO Financial Group as needed to help generate ETF and other sales, and liaises with external network groups to understand the competitive landscape and other company product offerings, and to improve product offeringsScope and Impact:This role has direct impact on the achievement of key LOB objectives. Key numerical measures are as follows:Annual Sales Plan: ETF ProductsAnnual Sales Plan: Funds of ETFs.Individual and team growth in knowledge of ETF solutions and products Knowledge: Undergraduate University Degree in Business or FinanceBilingualism French and EnglishMinimum 5 years of brokerage, financial planning or related investment sales experience, including minimum 2 years in a wholesaling or related roleIQPF or CIM or FCSI or CFAIn-depth knowledge of investment products and markets, including competitive market and trendsIn-depth knowledge of sales strategiesAbility to take in knowledge and resolve a magnitude of diverse, complex and ambiguous issuesSkills:Exceptional sales & customer service orientation skillsProven investment sales successExceptional networking, presentation, facilitation and relationship building skillsExceptional interpersonal and communication skillsSound business planning and organization skills and ability to manage multiple prioritiesSelf-motivated and proactiveWorking conditions:Extensive travel is requiredExtended hours and periodic weekend requirements, based on local market needs of sales workforceMay be required to work from home office in designated geographic areaThis position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Grade:8Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

The Opportunity: The Director IS Finance Applications, this is primarily an SAP Finance role responsible for day-to-day support of Finance systems and processes, the implementation of new applications and the support of cross functional projects that impact financial transactions. Working directly with VP Applications, this role is accountable for vetting solutions, providing input into system selection business cases while managing day to day support of business issues, change requests and management of the team across a complex SAP environment. Systems include ECC or S/4 (preferred) FI/CO, Consolidation, Budgeting/FP&A, Payroll, T&E, and Product Costing. Any MLF team member interested in being considered for this role are encouraged to apply online by February 27. Applications received beyond that date are not guaranteed consideration. Snapshot of a Day-in-the-Life: IS Finance Act as IS partner to Business Finance/Accounting teams - by bringing a deep SAP functional skillset along with extensive knowledge of best practice in accounting processes. Ability to gather business requirements and assess software against business needs. Scope effort and timelines for input into Business Cases and Capital Requests Work with other directors to architect and deliver effective solutions on time and on budget. Participate in Master Data Governance and Reporting Governance Weekly/Monthly/Quarterly Cycle Review project spend against budget and input into IS monthly forecasting Provide input into Sponsor and Steering committee decks as needed. Provide timely updates at Project Team Meetings Conduct 1 on 1 reviews with team members and lead team meetings. Input into cross functional IS Director Meeting Attend weekly Project Management Office and Transport Release meetings. Annual Budgeting Work with business partners to vet their application project priorities for the following year. Provide cost estimates by individual IS Finance project to support IS Budget Roll Up. People/Team Development Manage the productivity of a team of 7 people with 4 direct reports. Manage team’s annual merit increases. Manage team’s people survey action plans. Manage team’s personal and professional development. Manage team’s succession planning. POSITION OUTCOMES: Deliver sound solutions against planned IS and business priorities. Run a team that has clear direction and delivers within a balanced workload. Manage releases and transports that do not adversely impact business activities. Positive team survey results that reflect team management in accordance with MLF values and employee engagement/growth Bring thought leadership in area of expertise by attending conferences and through networking opportunities. Development of a stronger IS Finance Team What You’ll Bring: Deep SAP experience 12-15 years implementation experience across large scale projects $3-7M Deep knowledge of financial integration across the full end-to-end landscape Demonstrated personal leadership skills. Ability to influence others regardless of their level in the organization. Work seamlessly across functions Act on convictions, not afraid to take risks, insists on being heard. Demonstrated knowledge of FI/CO in S/4 or ECC, BPC and/or SAC, Concur, Ariba Strong business acumen and critical thinking skills Proven evaluator and developer of talent Ability to communicate concisely and precisely both verbally and in written form. Exceptional organization leadership, ability to manage time, set priorities and work efficiently under pressure. High intellect with ability to adjust quickly to circumstances without losing sight of own responsibilities and organizational goals. What We Offer at Maple Leaf Foods: Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America. An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best. A hybrid work model that embraces remote work for eligible roles, helping team members achieve work-life balance-combining the best of both spending time working remotely, benefitting from focus time, and purposeful collaboration in the office setting. Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment. Defined Contribution Pension Plan with company matching that starts on your first day of employment. Learning and development opportunities, including workshops, ‘speaker series’ events, and resources that allow you to develop your skills and progress your career. Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional certification, or trades programs. Supporting our deep commitment to community impact, we offer up to two paid days annually to volunteer at a cause of your choice. About Us: We’re a carbon neutral food company on a purposeful journey to Raise the Good in Food through better nutrition, safer food and workplaces, more humane animal care, and environmental sustainability efforts that protect our planet. We care about our communities and commit to reducing food insecurity in Canada. Join us on the journey. Let’s build a better future, together. We’re passionate about food. For more than 100 years, we’ve made delicious, healthy protein that Canadians love under iconic national and regional brands, like Maple Leaf, Schneiders, and Greenfield Natural Meat Co. We’re on a journey to become the most sustainable protein company - not just in Canada - but on earth. We are carbon neutral. We are one of the only food companies in Canada to set science-based targets. We aim to reduce our environmental footprint by 50% by 2025. We’re a global food company with more than 13,500 team members. We operate sites in 20+ locations across Canada. We also have locations in the U.S. and Mexico, and do business in Asia. A diverse and inclusive work environment Championing diversity and inclusion is a critical component to advancing our collective purpose and vision and living the Maple Leaf Leadership Values. We believe in building, investing in, recognizing, and rewarding remarkable people who value an inclusive workplace, embrace all forms of diversity, and commit to including every voice in our collaborative environment. We’re so much stronger when we know we’re accepted and valued for who we are and what we each bring to the workplace. We embrace a strong, values-based culture Our eight Leadership Values are our north star. They guide the decisions we make for all our stakeholders: our consumers, our customers, our people, our communities, our shareholders, and the environment. Doing What’s Right Shared Value High Performance Diverse and Inclusive Teams Disciplined Decision Making Our Accountability Intense Curiosity Transparency and Humility We thank all applicants for their interest in exploring employment opportunities with Maple Leaf Foods; however, only those selected for an interview will be contacted. Applicants may be subject to a background check and must meet the security criteria designated for the position. Championing diversity and inclusion is a critical component to advancing our collective purpose and vision, living the Maple Leaf Leadership Values, and delivering winning results. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired; please contact our Talent Attraction Team at [email protected]. Disclaimer: Please note that salaries posted on sites other than the MLF Careers Page are not a reflection of Maple Leaf Foods and are an estimated salary range provided by that particular job board. Maple Leaf Foods offers competitive wages and an attractive total rewards package, which will be discussed during an interview with our Talent Team. #LI-Hybrid

Application Deadline: 04/17/2024Address:100 King Street WestBMO Capital Markets is a leading, full-service financial services provider. We offer corporate and investment banking, treasury management, as well as research and advisory services to clients around the world. #bmocapitalmarketsAssists in the sourcing, structuring and portfolio management of a variety of risk management and credit portfolio management tools in line with the Risk & Capital Solutions mandate and Capital Markets strategy. Offers a full spectrum of integrated capabilities to deliver leading market insight, risk management, and execution services to internal businesses and investor clients. As a team member, interacts with Management across BMO and BMO Capital Markets, and all strategic product areas in supporting the senior professionals in developing the most appropriate risk hedging and capital optimization transactions, pitches to clients, and winning new mandates. These efforts have significant financial implications to clients and to the Business Unit as well as the overall growth of the business.Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.Develops and leverages relationships across businesses, senior leaders and clients to foster and support coordination.Uses analytical skills (probability, statistical inference, etc.) and applies appropriate technical concepts and completes/leads consistent and reliable technical and financial reports/analyses to support client deliverables.Develops and maintains financial models and databases.Develop high quality presentations for and support interactions with CM management, potential investors and hedging / insurance counterparties.Develops and maintains an understanding of and proficiency in using all required systems and models (including LTS/APMS, IDP/CDM, Adaptiv, TraderEH).Helps colleagues with the presentation of information and preparation of proposals for their review.Assists colleagues in the research and resolution of administrative/operational issues.Understands the complexity of transactions and related risk (credit, market, operational, legal / compliance, etc.).Responds to inquiries from clients, regulatory agencies, or members of the business community in a professional manner and determines acceptable solutions.Understands the needs of clients (internal and external) and provides relevant ideas and opinions to generate recommendations and deliver an outstanding client experience.Develops strong market knowledge to provide comprehensive service to clients, develop new solutions, and construct compelling recommendations.Uses good judgement in meetings/speaks up with ideas/communicates ideas effectively/asks good questions.Identifies opportunities for increased efficiency and improved service to internal and external clients and acts as a positive change agent to drive improved efficiency and effectiveness.Develops and maintains fluency with corporate policies, Bank Capital rules and Capital relief techniques. Additional knowledge of Insurance capital rules also beneficial.Reads, analyzes and interprets common technical journals, financial reports, and legal documents in order to better serve client needs.Considers risk, internal controls and compliance as part of day-to-day accountabilities and adheres to policies and procedures.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently on a range of complex tasks, which may include unique situations.Broader work or accountabilities may be assigned as needed.Qualifications:8-10 years of relevant experience at a financial institution in Capital Markets with emphasis on Investment and Corporate Banking, Trading Products, Private Credit, Structured Credit, Regulatory Capital, Funding Management or Credit Portfolio Management.Post-secondary degree in Finance/Accounting/Economics/Mathematics/StatisticsCFA / FRM would be an assetDeep knowledge of US, Canadian and International corporate finance and credit markets (e.g. lending, private credit, structured credit) including investment banking, lending practices, syndication / origination process, credit documentation, lending operations and regulatory best practicesKnowledge of credit and capital management issues and industry trends in various client sectors throughout the US, Canadian and International market.Demonstrated high performance in previous portfolio management and/or structuring rolesStrong sense of intellectual curiositySignificant deal structuring or credit portfolio management experienceExpert level relationship management and interpersonal skills and the ability to strategically and ethically leverage these relationshipsExcellent ability to advocate persuasively and negotiate with influence when conducting business with peers and clientsExceptional managerial leadership skills, especially in adapting and leading changeExceptional analytical skills including financial, legal, regulatory, economic, and business analysis and the ability to apply these concepts to the daily functions of the businessAble to deliver clear, effective communication and take responsibility for understanding othersAble to exercise independent thought and judgement and adapt to new tasks with little noticeAble to prioritize competing responsibilities working in a fast-paced, results-oriented work environmentStrong focus on meeting client needsAble to excel in a team environmentStrong risk management skills, fundamental analysis skills and leadership abilitiesSolid financial modelling and data management abilitiesTechnical proficiency gained through education and/or business experience.Must successfully complete external regulatory exams and licensing requirements, as determined by the Managing Director & HeadVerbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.Compensation and Benefits:$175,000 CADGrade:8Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Application Deadline: 04/17/2024 Address: 100 King Street West Job Family Group: Capital Mrkts Sales & Service BMO Capital Markets is a leading, full-service financial services provider. We offer corporate and investment banking, treasury management, as well as research and advisory services to clients around the world. #bmocapitalmarkets Assists in the sourcing, structuring and portfolio management of a variety of risk management and credit portfolio management tools in line with the Risk & Capital Solutions mandate and Capital Markets strategy. Offers a full spectrum of integrated capabilities to deliver leading market insight, risk management, and execution services to internal businesses and investor clients. As a team member, interacts with Management across BMO and BMO Capital Markets, and all strategic product areas in supporting the senior professionals in developing the most appropriate risk hedging and capital optimization transactions, pitches to clients, and winning new mandates. These efforts have significant financial implications to clients and to the Business Unit as well as the overall growth of the business. Supports the execution of strategic initiatives in collaboration with internal and external stakeholders. Develops and leverages relationships across businesses, senior leaders and clients to foster and support coordination. Uses analytical skills (probability, statistical inference, etc.) and applies appropriate technical concepts and completes/leads consistent and reliable technical and financial reports/analyses to support client deliverables. Develops and maintains financial models and databases. Develop high quality presentations for and support interactions with CM management, potential investors and hedging / insurance counterparties. Develops and maintains an understanding of and proficiency in using all required systems and models (including LTS/APMS, IDP/CDM, Adaptiv, TraderEH). Helps colleagues with the presentation of information and preparation of proposals for their review. Assists colleagues in the research and resolution of administrative/operational issues. Understands the complexity of transactions and related risk (credit, market, operational, legal / compliance, etc.). Responds to inquiries from clients, regulatory agencies, or members of the business community in a professional manner and determines acceptable solutions. Understands the needs of clients (internal and external) and provides relevant ideas and opinions to generate recommendations and deliver an outstanding client experience. Develops strong market knowledge to provide comprehensive service to clients, develop new solutions, and construct compelling recommendations. Uses good judgement in meetings/speaks up with ideas/communicates ideas effectively/asks good questions. Identifies opportunities for increased efficiency and improved service to internal and external clients and acts as a positive change agent to drive improved efficiency and effectiveness. Develops and maintains fluency with corporate policies, Bank Capital rules and Capital relief techniques. Additional knowledge of Insurance capital rules also beneficial. Reads, analyzes and interprets common technical journals, financial reports, and legal documents in order to better serve client needs. Considers risk, internal controls and compliance as part of day-to-day accountabilities and adheres to policies and procedures. Exercises judgment to identify, diagnose, and solve problems within given rules. Works independently on a range of complex tasks, which may include unique situations. Broader work or accountabilities may be assigned as needed. Qualifications: 8-10 years of relevant experience at a financial institution in Capital Markets with emphasis on Investment and Corporate Banking, Trading Products, Private Credit, Structured Credit, Regulatory Capital, Funding Management or Credit Portfolio Management. Post-secondary degree in Finance/Accounting/Economics/Mathematics/Statistics CFA / FRM would be an asset Deep knowledge of US, Canadian and International corporate finance and credit markets (e.g. lending, private credit, structured credit) including investment banking, lending practices, syndication / origination process, credit documentation, lending operations and regulatory best practices Knowledge of credit and capital management issues and industry trends in various client sectors throughout the US, Canadian and International market. Demonstrated high performance in previous portfolio management and/or structuring roles Strong sense of intellectual curiosity Significant deal structuring or credit portfolio management experience Expert level relationship management and interpersonal skills and the ability to strategically and ethically leverage these relationships Excellent ability to advocate persuasively and negotiate with influence when conducting business with peers and clients Exceptional managerial leadership skills, especially in adapting and leading change Exceptional analytical skills including financial, legal, regulatory, economic, and business analysis and the ability to apply these concepts to the daily functions of the business Able to deliver clear, effective communication and take responsibility for understanding others Able to exercise independent thought and judgement and adapt to new tasks with little notice Able to prioritize competing responsibilities working in a fast-paced, results-oriented work environment Strong focus on meeting client needs Able to excel in a team environment Strong risk management skills, fundamental analysis skills and leadership abilities Solid financial modelling and data management abilities Technical proficiency gained through education and/or business experience. Must successfully complete external regulatory exams and licensing requirements, as determined by the Managing Director & Head Verbal & written communication skills - In-depth. Collaboration & team skills - In-depth. Analytical and problem solving skills - In-depth. Influence skills - In-depth. Data driven decision making - In-depth. Compensation and Benefits: $175,000 CAD Compensation and Benefits: Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.

Application Deadline: 03/30/2024Address:100 King Street WestThe Financial Crimes Unit (FCU) brings together our Cybersecurity, Fraud, Physical Security and Resilience Planning capabilities to address the ever-growing and increasingly complex global security environment. It is a highly collaborative effort that greatly enhances BMO's ability to rapidly prevent, detect, respond to, and recover from all security & crisis threats. This position offers a unique experience to learn from experienced leaders in the industry, join a team building the 21st century model for security and helping grow the good by protecting our customers and communities. Looking for deep expertise in product knowledge, specifically with mortgages and other Canadian banking retail lending products.Lending experience - PreferredFraud experience - PreferredHybrid roleAre you a seasoned fraud leader who keep up with current/emerging threats and the latest trends in lending fraud prevention?We are looking for a Director of Lending Fraud Strategy & Business Consulting to lead a team of fraud experts responsible for the development and implementation of fraud strategies in our Retail Lending segment, while managing relationships with the Lines of Business/Operating Groups. The Director works with stakeholders to deliver project/program/initiative business results in alignment with overall Financial Crimes Unit's and Line of Business' goals. Provides fraud subject matter expertise specific to retail lending products across the full fraud management cycle, and in particular, in the design, development, management and implementation of projects from business case development through execution.Focuses Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.Ensures alignment between values and behaviour that fosters diversity and inclusion.Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.Attracts, retains, and enables the career development of top talent.Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.Acts as a trusted advisor to senior leaders for making business decisions and implementing strategic initiatives. primarily on new build or significant enhancement to existing work, systems, processes, etc. Usually large scale, high complexity initiatives impacting multiple lines of business.Develops an expert understanding of business/group challenges.Influences and negotiates to achieve business objectives.Identifies emerging issues and trends to inform decision-making.Recommends and implements solutions based on analysis of issues and implications for the business.Acts as a subject matter expert on relevant regulations and policies.Networks with industry contacts to gather competitive insights and best practices. Recommends measures to improve organizational effectiveness.Provides coaching on complex strategic and business issues and facilitates processes to reach effective resolution.May consult to or serve on various committees and task forces.Recommends business priorities, advises on resource requirements and develops roadmap for strategic executionDevelops the business case by identifying needs, analysing potential options and assessing expected return on investment.Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals; assesses and adapts as needed to ensure quality of execution.Acts as the prime contact for internal/external stakeholder relationships, which may include regulators.Keeps stakeholders informed of messages, recommendations, decisions, process and progress.Interacts with various BMO groups to ensure strategy and initiatives meet enterprise governance requirements.Defines business requirements for analytics & reporting to ensure data insights inform business decision making.Collaborates across BMO to develop communications strategies and ensure consistency of messaging, in order to positively influence or change behaviour.Leads change management activities, ensuring cross business/group coordination and logistical support for the implementation of change.Acts as a relationship manager on assigned projects/programs and ensures alignment to overall enterprise and group goals.Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.Provides advice and subject matter expertise for project/program/initiative design and to incorporate the needs of the business to ensure smooth, effective implementation and the achievement of anticipated benefits.Conducts analysis required to inform strategic recommendations and considers the "big picture" when assessing whether or not a course of action is advisable in terms of the group and enterprise goals.Collaborates with internal and external stakeholders to provide business context in the design, develop and implementation of programs and solutions.Builds effective relationships with internal/external stakeholders.Ensures alignment between stakeholders.Utilizes standard project management methodology to manage solution planning, implementation, sustainment, and evaluation of initiatives.Documents business requirements, processes, and test scenarios; completes testing as required.Identifies enablers and key issues prior to and during implementation, raises issues with stakeholders and offers solutions to resolve issues or risks that jeopardize delivery.Breaks down strategic problems, analyzes data and information to provide insights and recommendations.Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels. May include assisting with training sessions and delivering/disseminating training and/or learning materials.Work with stakeholders to identify project/program/initiative critical success factors and integrate appropriate cost, quality, and risk mitigating strategies into change plans.Designs and produces regular and ad-hoc reports, and dashboards.Monitors and tracks performance, and addresses any issues.Identifies enablers and key issues prior to and during implementation, raises issues with stakeholders and offers solutions to resolve issues or risks that jeopardize delivery.Operates at a group/enterprise-wide level and serves as a senior specialist resource across BMO.Influences how teams/groups work together.Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to multiple, interdependent, complex problems.Communicates abstract concepts in simple terms.Fosters strong internal and external networks and works with and across multiple teams to achieve business objectives.Anticipates trends and responds by implementing appropriate changes.Broader work or accountabilities may be assigned as needed.Qualifications:Typically 9+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Relationship management and influence skills-Expert.Project management skills-Expert.Technical leader viewed as thought leader for innovation.Seasoned expert with extensive industry knowledge.Technical leader viewed as a thought leader for innovation.Verbal & written communication skills - Expert.Analytical and problem solving skills - Expert.Influence skills - Expert.Collaboration & team skills; with a focus on cross-group collaboration - Expert.Able to manage ambiguity.Data driven decision making - Expert.Grade:9Job Category:People Manager / GestionnaireWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Application Deadline: 04/11/2024Address: 100 King Street WestJob Family Group:Commercial Sales & ServiceAbout us: BMO is the 8th largest bank in North America, and the 4th largest commercial lender with aggressive growth ambitions in the U.S. We are driven by a single purpose: to Boldly Grow the Good in business and life. Our Purpose informs our strategy, drives our ambition, and reinforces our commitments to progress: for a thriving economy, a sustainable future, and an inclusive society. We continue to be listed among the most sustainable companies in the world - notably, ranked for the 19th straight year on the Dow Jones Sustainability Index. BMO was also recognized as the world's top financial institution for helping make progress in support of a just and sustainable economy by the World Benchmarking Alliance. And, for the sixth consecutive year, we were recognized as one of the World's Most Ethical Companies by Ethisphere. We are excited to announce that we are growing our Sustainable Finance practice in Food, Consumer and Agribusiness for North America. We draw on our deep expertise to advise our clients on risks and opportunities associated with sustainable finance activities. The Food, Consumer and Agribusiness Portfolio is supported by dedicated relationship managers, credit underwriting and portfolio management team as well as BMO's Commercial- and Investment Banking product platform. About the Role: The Director role will report to Head of Sustainable Finance and Clean Energy and will play a crucial role in driving impact by delivering sustainable banking capabilities. The successful candidate will lead our growth ambitions to be our clients top financing partner in achieving their sustainability roadmaps and supporting a sustainable future. Responsible for establishing broad engagement by delivering advisory and along with working with industry bankers in financing key climate solutions for clients transitioning their business to less resource intensive models. Key Responsibilities:Deliver Commercial Food, Consumer and Agribusiness sustainability strategy in partnership with Industry Heads in US and Canada and sector bankers.Develop a comprehensive understanding of the client's requirements, take charge of client strategizing and implementation by originating a range of financing options, collaborating with portfolio bankers according to suitability and necessity.Provide direct client advisory to a wide range of clients in key segments in the portfolio to influence their sustainability actions with a 3-5-year road map.Influence client investment plans and position BMO's targeted banking toolset and offerings in the key markets we serve.Monitor key sustainability developments, proactively share relevant insights, thought leadership, policy regulatory and incentive levers for financing opportunities in a rapidly changing global environment.Build further organizational delivery capacity by collaborating with key partners on training, internal and external communication, and marketing, demonstrate our expertise in key industry events.Collaborate with other partners in Capital Markets and ESG (Enterprise Environmental, Social, and Governance) for new product development and business development focused initiatives including external partnerships.Collaborate and support development and execution of climate and environmental risk management, risk policy and agricultural regulatory responsibilities for the sector in BMO.Travel: 25% in US & CanadaQualifications:5-10 years of sustainability leadership experience and subject matter expertise in managing and leading sustainability efforts in an Agriculture and/or Food company.T ypically, 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience. In-depth understanding of evolving landscape as it relates to financial services, preferred experience in sustainable finance at a financial institution/bank, direct structuring experience with existing sustainable banking solutions, structuring guidelines, and principles.Knowledgeable in voluntary, regulatory sustainability disclosure and reporting frameworks.Demonstrated knowledge of relevant industry verticals and market's competitive environment.Demonstrated history of successful business development, including ability to network in external markets.Strong relationship management and collaboration skills. Ability to influence across a matrix organization up or down while using a collaborative mindset.Excellent presentation skills to engage diverse range of internal and external audiences, from peers to senior executives.Strong analytical, decision-making, and problem-solving skills. Being a change agent and having long-term impact focus.Verbal & written communication skills - In-depth / Expert.Analytical and problem-solving skills - In-depth / Expert.Influence skills - In-depth / Expert.Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.Able to manage ambiguity.Data driven decision making - In-depth / Expert.Compensation and Benefits:$84,000.00 - $156,000.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Application Deadline: 04/11/2024Address: 100 King Street WestJob Family Group:Commercial Sales & ServiceAbout us: BMO is the 8th largest bank in North America, and the 4th largest commercial lender with aggressive growth ambitions in the U.S. We are driven by a single purpose: to Boldly Grow the Good in business and life. Our Purpose informs our strategy, drives our ambition, and reinforces our commitments to progress: for a thriving economy, a sustainable future, and an inclusive society. We continue to be listed among the most sustainable companies in the world - notably, ranked for the 19th straight year on the Dow Jones Sustainability Index. BMO was also recognized as the world's top financial institution for helping make progress in support of a just and sustainable economy by the World Benchmarking Alliance. And, for the sixth consecutive year, we were recognized as one of the World's Most Ethical Companies by Ethisphere. We are excited to announce that we are growing our Sustainable Finance practice in General/Diversified Industries for North America. The Diversified Industries Portfolio is supported by dedicated relationship managers, credit underwriting and portfolio management team as well as BMO's Commercial- and Investment Banking product platform. We draw on our deep expertise to advise our clients on risks and opportunities associated with sustainable finance activities. About the Role: The Director role will report to Head of Sustainable Finance and Clean Energy and will play a crucial role in driving impact by delivering sustainable banking capabilities. The successful candidate will lead our growth ambitions to be our clients top financing partner in achieving their sustainability roadmaps and supporting a sustainable future. Responsible for establishing broad engagement by delivering advisory and along with working with industry bankers in financing key climate solutions for clients transitioning their business to less resource intensive models. Key Responsibilities:Deliver Commercial Diversified Industries sustainability strategy in partnership with Industry Heads in US and Canada and sector bankers.Develop a comprehensive understanding of the client's requirements, take charge of client strategizing and implementation by originating a range of financing options, collaborating with portfolio bankers according to suitability and necessity.Provide direct client advisory to a wide range of clients in key top sectors in the portfolio to influence their sustainability actions with a 3-5-year road map.Influence client investment plans and position BMO's targeted banking toolset and offerings in the key markets we serve.Monitor the key sustainability developments, proactively share relevant insights, thought leadership, policy regulatory and incentive levers for financing opportunities in a rapidly changing global environment.Build further organizational delivery capacity by collaborating with key partners on training, internal and external communication, and marketing, demonstrate our expertise in key industry events.Collaborate with other partners in Capital Markets and ESG (Enterprise Environmental, Social, and Governance) for new product development and business development focused initiatives including external partnerships.Collaborate and support development and execution of climate and environmental risk management, risk policy and agricultural regulatory responsibilities for the sector in BMO.Travel: 25% in US & CanadaQualifications:5-10 years of sustainability leadership experience and subject matter expertise in managing and leading sustainability efforts in an Industrials, Manufacturing company.In-depth understanding of evolving landscape as it relates to financial services, preferred experience in sustainable finance at a financial institution/bank, direct structuring experience with existing sustainable banking solutions, structuring guidelines, and principles.Knowledgeable in voluntary, regulatory sustainability disclosure and reporting frameworks.Demonstrated knowledge of relevant industry verticals and market's competitive environment.Demonstrated history of successful business development, including ability to network in external marketsStrong relationship management and collaboration skills. Ability to influence across a matrix organization up or down while using a collaborative mindset.Excellent presentation skills to engage diverse range of internal and external audiences, from peers to senior executives.Strong analytical, decision-making, and problem-solving skills. Being a change agent and having long-term impact focus.Verbal & written communication skills - In-depth / Expert.Analytical and problem-solving skills - In-depth / Expert.Influence skills - In-depth / Expert.Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.Able to manage ambiguity.Data driven decision making - In-depth / Expert.Compensation and Benefits:$84,000.00 - $156,000.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Additional Information CanadaJob Number 24046854Job Category Development & FeasibilityLocation Canada Development, 2425 Matheson Boulevard, Mississauga, ONT, Canada VIEW ON MAP Schedule Full-TimeLocated Remotely? YRelocation? NPosition Type Management JOB SUMMARYReporting to the Area Vice President, the Director will be responsible for supporting the development of Marriott select-service and midscale brands in Canada. The Director of Development identifies and pursues new business opportunities and coordinates a multidisciplinary team involved in the review, approval, and finalization of contracts for new hotels. Success in the position demands a driving focus on creation of shareholder value and earnings, as well as a passion to champion new business opportunities that build brand equity and help drive customer preference. This remote position will be located anywhere in the Greater Toronto Area, Ontario. SCOPE / BUSINESS CONTEXT / CANDIDATE PROFILEBusiness Context: Expected Contributions - Essential Job FunctionsThe addition of new hotels is one of the principal drivers of Marriott's earnings growth strategy and an important element in maintaining and advancing the quality and brand equity of Marriott's Lodging System. The company's unit growth strategy focuses primarily on acquisition of management contracts and licensing of our hotel brands to third party owner/operators under franchise agreements. The Director of Development performs a central, critical role in identifying, structuring deals, and successfully closing on opportunities for new hotels, and building win-win relationships with new and existing hotel owners and franchisees.Key Accountabilities Identify, initiate, and analyze potential sites and hotel projects. Review and analyze potential hotel conversion, new build, or acquisition opportunities. Coordinate all aspects of the development process internal to Marriott International, including site inspections by brand, market management and technical services representatives, requesting feasibility studies and pro forma valuations, and support presenting the opportunity for approval by the appropriate Marriott committees. Participate in negotiations of management agreements, franchise or other agreements with owner/owner's representatives. Ensure that agreement terms and conditions are acceptable to Marriott operating and staff executives. Work with Marriott's Treasury and Project Finance Departments to maximize returns on Marriott International investment in hotel projects. Work collaboratively with teammates on the Canada Hotel Development Team. As needed, assist owners and developers to identify and tap sources of financing for hotel acquisition or construction, including Marriott sponsored financing programs. As required, attend public hearings and meetings with regulatory agency officials to secure site plan, engineering and other approvals necessary for the project's successful development. Share leads for other Marriott brand or product opportunities with appropriate personnel. Perform other duties as assigned.Candidate ProfileExperience Mature, professional demeanor, capable of expressing confident, independent judgment. Analytical thinker with strong interpersonal skills. 3 to 5 years of real estate development, hotel industry or other relevant business experience. Understanding of the local hotel and investment market. Familiarity with local capital markets is a plus. Bilingual in English and French is a plus. Demonstrated ability to effective handle multiple projects on short timetables and manage staff resources efficiently. Willingness to travel frequently to evaluate sites/hotels, meet with owner representatives, and evaluate market opportunitiesPersonal Competencies (Knowledge, Skills, Abilities and Other Attributes) Must have a broad business view; sharp business acumen. Must have excellent communication, coaching, mentoring, negotiation and mediation skills. Fosters relationships and a positive climate to build effective teams that are committed to organizational goals and initiatives; fosters teamwork and is a corporate-minded team player. Must be a self-starter who can work independently and be a strong team player that contributes to the effectiveness of the broader Development team. Translates business needs into what needs to get done; solves problems and monitors the progress; maintains high performance standards. Develops and maintains effective relationships with both internal and external stakeholders; influences with and without direct authority. Actively pursues learning and self-development to enhance personal, professional and business growth; shares learning.Education or Certification Bachelor's Degree or equivalent in Real Estate, Hotel Administration or Business; MBA or other advanced degree is a plus. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Notification to Applicants: Canada Development takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email [email protected] and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 03/19/2024 03:25 PM

ADP is hiring a Director, Implementation. Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress? Are you looking to be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights? Well, this may be the role for you. Ready to make your mark? As a Director for Implementation, you will be providing clear leadership and direction to our national implementation teams. This role focuses on the successful implementation of new payroll, human resource or Time and Labour Management TLM) clients as well as the conversion of existing clients. In this position, you will be responsible for directing the process and monitoring metrics for successful implementation as defined by ADP’s Quality Implementation standards, productivity, performance measurements and budget goals. You will work collaboratively with other functional units and remove roadblocks to successfully implement and maintain quality for our clients. A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We serve over 1 million clients in 140 countries with over 62,000 associates worldwide. Thanks to the talent, commitment, and authenticity of our ADP associates around the world, we’ve earned accolades from some of the industry’s most respected thinkers for being one of the best places to work. To name a few, we have been recognized as a Greater Toronto’s Top Employer 2024 by Mediacorp Canada and a Best Workplace for Innovators by Fast Company. Learn more about diversity, equity, and inclusion at ADP on our YouTube channel: http://adp.careers/DEI_Videos Ready to #MakeYourMark? Apply now! To learn more about careers in Implementation at ADP, visit: https://jobs.adp.com/locations/canada/teams-roles/implementation/ What you’ll do: Responsibilities What you can expect on a typical day: Provide strategic leadership, direction and support to the implementation team to ensure we are meeting key performance indicators for Starts, Client Satisfaction, No Starts and time to start. Be an agent of change. Continually evaluate and enhance processes and tools across the team. Drive innovative changes resulting in sustained performance improvements and client experience. Foster and enhance relationships with key stakeholders across the business. Provide operational leadership for the Implementation team, including day to day business direction to regional offices. Report to the business on the performance of the Implementation team against key performance indicators, including the development and execution of specific action plans for improvement. Analyze the client’s Payroll and/or Human Resource requirements and recommend sustainable solutions that will meet their needs and provide the client with the value required to offset or exceed their investment. Interpret and analyze information at a client level, distill the information and present the information or recommended solution in a format meaningful to the Senior Executive level. TO SUCCEED IN THIS ROLE: Requirements Prior experience in on boarding clients into Software as a Service environment, preferably in a payroll or HR Service environment. Minimum 10 years in a management/leadership position. Experience in leading a team to consistently deliver results in a high volume and dynamic environment. Proven ability to establish and maintain effective, constructive relationships with internal and external clients. Advanced technical knowledge related to Payroll, Human Resources and TLM market areas. Advanced knowledge of MS Word, Excel, PowerPoint, and MS Project. Advanced knowledge of the Payroll and Human Resources industries. Advanced understanding of the impact and implications of political, social, economic, technological and competitive trends on client organizations. In-depth knowledge of implementation processes, procedures and project management methodologies Competent knowledge of ADP products and mainframe. Must have extensive experience leading large, diverse teams within a B2B environment. Proven leadership of transformational change, delivering measurable results. Demonstrated capability to lead quality-focused initiatives and drive organizational excellence e.g., Six Sigma). Demonstrated ability to lead and instill a results-oriented culture through process re-engineering. Proven track record in team building and leadership, experience integrating different functional groups to work together. Experience leading a virtual team and/or global staffing experience is required. Bilingual Written and Spoken *Quebec candidates: While French is required for Quebec-based roles, the use of the English language is also required due to the global nature of the business and the need to interact with ADP’s headquarters and international sites. Bonus points for these: Preferred Qualifications Outstanding customer management skills, including diplomacy, clear communication style and relationship development. Has a strong understanding of technical, cost and risk implications of potential solutions and how to incorporate them into recommendations. Ability to think strategically, grasp business linkages and communicate to others. Demonstrated ability to set and achieve performance requirements. Proven ability to identify and drive continuous improvements. YOU'LL LOVE WORKING HERE BECAUSE YOU CAN: Focus on your mental health and well-being. We take care of one another and offer support for your well-being… because healthy associates are happy ones. Join a company committed to giving back and generating a lasting, positive impactupon the communities in which we work and live. Knowledge to help you grow. Ongoing training and development opportunities and a tuition reimbursement program, for even the most insatiable learner. Innovate. Problem-solve. Shape the future of work with people you like. Balance work and personal time. Flexibility to integrate work more easily into your everyday life. Go Global. With operations around the world, exciting new networking opportunities abound. Belong by joining one of ten Business Resource Groups to connect globally with networks and allies who share common interests and experiences. What are you waiting for? Apply today! Jobs.adp.ca Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP's culture and our full set of values. #LI-MI2 #LI-Hybrid Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Who We AreWe're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.Position DescriptionFor our customers who wish to get the most value out of Salesforce with an enterprise experience, they purchase our Signature Success Plan. Signature drives the right insights and people at the right time - which can make all the difference. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile.The Frontline Senior Manager/Director - Customer success manager ensures that their team of 8-15 Customer Success Managers consistently offers a premium Signature experience to our customers. This role isn't just about leadership; it's about encouraging collaboration across various facets of Salesforce, from ensuring efficient allocation of the team to aligning the right resources for customer delivery. Simultaneously, they cultivate valuable executive relationships, handle risk with foresight, and deepen connections with our broader Salesforce teams.ResponsibilitiesLead and develop a dedicated team of Customer Success Managers, emphasizing the delivery of our Signature customer experience.Ensure efficient allocation of Customer Success Managers and collaborate with delivery leaders to align the best resources for our customers.Lead all aspects of the execution of Signature offers for designated clouds, focusing on customer satisfaction and success score metrics.Develop executive relationships with customers and assist in handling customer issues and improving the value derived from their Signature investments.Proactively identify and address high-risk customers, aligning internal teams including executive sponsors and corrective actionsPartner closely with Account Executives and other Salesforce teams, ensuring cohesive relationships. Partner with the Renewals team and Success Plan Sales to ensure Signature Success Plan renewals and growth across teams. Ensure that team activities adhere to the obligations of the Signature Offer and Account Success goals.Cultivate the professional growth of the team in alignment with Account Success and individual career path objectives.Preferred Qualifications and SkillsSuccessful track record in customer success or related roles, with at least 5 years in a front-line leadership position.Demonstrable experience in leading customer success teams, with a focus on customized customer experiences.Strong ability to collaborate and drive outcomes across multiple internal teams and external partners.Ability to drive effective and influencing conversations at the C-level.Facilitate difficult discussions and be adept at handling objections.Knowledge in one or more lines of business.Proficient in risk management, with a proactive approach to identifying and addressing potential issues.Drive important metrics related to Customer Success Score, Customer Satisfaction, and Signature Adoption.Experience will be evaluated based on the strengths you'll need for the role (e.g. demonstrated behaviors in previous jobs, that align to role needs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)Shifts - Candidate should be comfortable working in AMER shifts as well. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 03/20/2024 03:13 PM

Your Moneris Career - The OpportunityWe are looking for a Director, Software Development and Architecture with a understanding of the payments industry to lead Agile teams that develop and maintain Moneris' inhouse built payment authorization and terminal management platforms. You will collaborate with other teams and departments, identifying and realising opportunities to share technology subject-matter expertise and best practices.Location: You will be based in our Toronto office and will work in a Hybrid model.Reporting Relationship: You will report to the Vice President, Software Development and ArchitectureYour Moneris Career - What you'll doCollaborate with product owners, engineering teams, and other partners to understand our requirements and translate them into technical solutions.Establish and enforce architectural standards, guidelines, and best practices to ensure consistency, scalability, and maintainability across our software products.Guide the evolution of our software architecture to meet our needs, incorporating best practices, emerging technologies, and industry trends.Maintain productive relationships with other Moneris departments / leaders and conduct platform and roadmap reviews with leadership and steering committee teamsDevelop and sponsor strategies, project proposals and solutions related to the functional area and guide execution through the organizationProvide technical leadership and mentorship to software architects and developers, fostering a culture of innovation, collaboration, and continuous improvement.Conduct architecture reviews, code reviews, and performance evaluations to ensure adherence to architectural principles and quality standards.Anticipate bottlenecks, provide escalation management, anticipate and make trade-offs, balancing our requirements, technical constraints and internal and external regulatory complianceBuild and oversee the business support and documentation functions for managed platforms. Provide leadership support to major RFPs and customer initiativesDevelop platform leaders and senior analysis/ design professionals. Guide and mentors managers or senior professionals outside of the team.Lead the direction, functional design and user experience of enterprise solutions; ensure that the functional design meets partner and organizational needsManage multiple parallel streams of work; oversee the release schedules and platform feature backlog; support programs by ensuring predictable deliveries to our company, planning minimizing design and schedule risks.Your Moneris Career - What you bringBachelor's degree required, or equivalent work experience.Minimum of 15 years of experience working in a software development / architecture roleExperience leading Agile teams.Hands-on technical experience in the payments industry.Expertise in working in software development, business intelligence environments, and data architecture environments along with solving problems without precedence and high accountabilityExperience in partner management at higher levelsExperience promoting proposals to garner support and investment from senior management.Your Moneris Career - What you getComprehensive Total Rewards Program including bonuses, flexible benefits starting from day 1, and your choice of either a health spending account (HSA) or personal spending account (PSA)RRSP matching & defined contribution pension planLearning & development programs and resources including unlimited free access to Coursera and an Educational Assistance ProgramHolistic approach to your well-being, with an Employee Assistance Program for you and your family, access to 24/7 virtual health care, wellness events and a supportive workplace cultureA workplace committed to investing in Diversity, Equity and Inclusion (DEI) through various initiatives including, employee inclusion groups (EIGs), mentorship, DEI learning and workshops, educational events, and various resources including an internal DEI website and newsletterCompany-wide paid year-end closure & personal time off (including religious, personal, and volunteer days)Find out more about the work perks and benefits you get as a Moneris employee at Moneris.com/careers #TECH-INDNote: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.

Join JPMorgan's transformation into a technologically advanced, client-centric company. We're investing in cutting-edge infrastructure, data, and AI technology and are seeking top talent for our AI engineering team. Our mission is to incorporate machine learning into our key customer products, working closely with our engineering and technology partners. Candidates should have a strong computer science background and be ready to manage comprehensive projects. This role provides a unique opportunity to make a significant impact on the financial services industry.JPMorgan Chase (JPMC) is a leading global financial services firm with assets of $2 trillion and operations in more than 60 countries. It is on the transformation journey to be a client-centric technology driven company over the last few years. With an annual tech budget of $10B+, it has started significantly investing and building in the next generation core infrastructure, data and AI technology. The Digital Intelligence team's mission is to utilize large-scale computation, true large-scale data set, and apply machine-learning to our most critical and wide-range customer products. The number of products and practice areas is large and far-reaching, i.e. we work on products that are impactful to our millions and millions of customers and households. We work closely with our engineering and technology partners to deploy solutions to reach out customers. We value our customers' direct feedback and function in a truly agile way to incorporate changes to improve application experience. As the next push into this investment, JPMC is hiring the best talents to join the newly-formed AI engineering team. We are executing like a startup and building the next generation technology that combines JPMC unique data and full service advantage to develop high impact AI applications and platforms in the financial services industry. We are looking for people who are excited about the opportunity.As a Director Applied AI ML within the Digital Intelligence team at JPMorgan, you will collaborate with all lines of business and functions to deliver software solutions. You will have the opportunity to experiment, develop, and productionize high-quality machine learning models, services, and platforms to make a significant technology and business impact. You will also design and implement highly scalable and reliable data processing pipelines and perform analysis and insights to promote and optimize business results.Job Responsibilities: Collaborate with all of JPMorgan's lines of business and functions to delivery software solutions. Experiment, develop and productionize high quality machine learning models, services and platforms to make huge technology and business impact. Design and implement highly scalable and reliable data processing pipelines and perform analysis and insights to drive and optimize business result. Required qualifications, capabilities and skills: MS with 10+ years of experience or PhD with 7+ years of experience and a degree in Computer Science, Statistics, Mathematics or Machine learning related field. Solid programming skills with Java, Python or other equivalent languages. Deep knowledge in Data structures, Algorithms, Machine Learning, Data Mining, Information Retrieval, Statistics. Expert in at least one of the following areas: Natural Language Processing, Computer Vision, Speech Recognition, Reinforcement Learning, Ranking and Recommendation, or Time Series Analysis. Knowledge of machine learning frameworks: Tensorflow, Caffe/Caffe2, Pytorch, Keras, MXNet, Scikit-Learn. Experience in ETL data pipelines both batch and real-time data processing, Data warehousing, NoSQL DB. Strong analytical and critical thinking skills. Self-motivation, great communication skills and team player.Preferred qualifications, capabilities and skills : Cloud computing: Google Cloud, Amazon Web Service, Azure, Docker, Kubernetes. Experience in big data technologies: Hadoop, Hive, Spark, Kafka. Experience in distributed system design and developmentAbout usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Salary: . Date posted: 03/21/2024 10:27 PM

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionPerformance. Strategy. Nimbleness. Team. It’s what powers us and sets us apart from traditional Financial Institutions. We’re on a mission to modernize the insurance industry and set our business apart from traditional Financial Institutions using a fresh marketing approach. With transformational leadership and a highly innovative and integrated Marketing organization it’s an exciting time to be in Marketing at Manulife! This leadership role is an incredible opportunity to have significant, transformational impact on the organization and business.Under the leadership of the AVP Growth Marketing for Affinity Insurance, and part of an evolving customer centric organization, you’ll join one of Manulife Canada’s industry leading businesses. With an expectation of continued growth, you’ll focus on providing a consistent customer experience across the affinity customer channels to grow affinity insurance product sales. As the Marketing lead for the Affinity Insurance channel, you’ll be leading in a fast-paced matrix environment driven to grow business with acquire new customers through B2B2C channels. You’ll be working closely with colleagues across the business to meet real time delivery needs that hit sales targets.As Director Marketing, you’re a leader who brings transformative thinking and excels in rallying and encouraging teams to win, learn and have fun. Being highly collaborative, working well with cross-functional partners and being able to navigate and get the best out of teams in a matrix environment is critical. Effective communication of vision and leading through people for impact will be critical to delivering results.Key AccountabilitiesInsight Activation• Work closely with Research & Insights team to improve understanding of customer perceptions, preferences and behaviours with emphasis on priority segments• Translate core insights into actionable marketing briefs that ensure insight driven Marketing• Leverage customer journey as an opportunity to turn intentions into action• Unlock competitive insights through analysis to ensure differentiated Marketing campaignsBrand Strategy and Activation:• Work with Canadian Division Marketing lead to activate the company brand mission across touch points in the customer journey• Lead the Direct-to-Consumer content strategy across owned platforms, digital and social channels• Work with agency partners to set creative/media strategy and build into coordinated campaigns• Drive brand consistency and governance working with Canadian Division Marketing leadMarketing Planning & Activation:• Lead end-to-end Marketing Planning from vision, to strategies and initiatives that drive business results via breakthrough thought leadership, activation, and business efficiencies• Lead and deliver fully coordinated and highly efficient 360 Marketing campaigns with a focus on B2C tactics• Work collaboratively with cross functional and agency partners to develop coordinated plans that transcend across all sales channels and across multiple media forms • Use data analytics to track performance and make informed decisions to drive growth.• Experiment with new and alternative ways to use digital channels for growth.Measurement & Budgeting:• Work with business teams to ensure clear understanding of financial targets and build upstream into Marketing planning process• Own and lead Marketing spend through budget management and return on investment measurement to deliver revenue and earnings targets• Work with Digital Analytics and Research & Insight teams to measure campaign effectiveness, while optimizing through real time Marketing approach• Stay updated with the latest trends and technologies in growth marketing and apply standard methodologies accordingly.People Leadership and Development:• Optimally establish and work with teams across multiple functions• Deliver strong coaching and mentorship with focus on building personal development plans• Build culture and employee engagement to create a better Marketing organization and a hard-working team through key initiatives that build a better Marketing organizationJob Requirement:• Minimum of 8 years progressive strategic marketing experience, specifically in B2C marketing• Proven leadership in Marketing strategy & planning and experience in delivering fully coordinated, best in class, results driven customer-targeted Marketing campaigns• Entrepreneurial thought leadership; doubt convention with ability to drive organizational change• Strong eye for business and able to shift comfortably from strategy to execution to get results• Knowledge and experience in unlocking consumer and competitive insight driven Marketing• Exceptional communication skills with a focus on being a leader and teammate with the ability to cultivate and maintain relationships in a matrix organization• Strong builder of people and teams with ability to rally and business teams around a common vision• Strong organizational agility, being able to manage up and elevate Marketing in the organization through vision and strategic plansCompetencies:• Strategic Marketing: Marketing anchored in business strategy working towards best in class Marketing• B2C Marketing: Proficient in B2C & Acquisition & Growth Marketing and analytics• ROMI: Analytical capability working with Research & Insights / Finance / BU Marketing• Digital and Social Activation: Innovative digital and social go-to-market activation capability• Sponsorship/PR: Work with Sponsorship and PR to deliver activation accelerant• University Degree: Business, Marketing, or Communication is preferredAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationToronto, OntarioSalary range is expected to be between$103,050.00 CAD - $185,490.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

Job Number 24053086Job Category Rooms & Guest Services OperationsLocation Sheraton Grand Bangalore Hotel at Brigade Gateway, 26/1 Dr. Rajkumar Road, Bengaluru, Karnataka, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYFunctions as the strategic business leader of the property's Rooms department. Responsible for planning, developing, implementing and evaluating the quality of property's rooms. Position works with direct reports to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Rooms operations meet the brand's standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and employees and provides a return on investment to the owner and company.CANDIDATE PROFILE Education and Experience • 3-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 5-7 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR • 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 5-7 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.CORE WORK ACTIVITIESLeading Rooms Team • Champions the brand's service vision for product and service delivery. • Communicates a clear and consistent message regarding departmental goals to produce desired results. • Makes and executes the necessary decisions to keep property moving forward toward achievement of goals. • Monitors and promotes room rates, specials, and promotions at the residence.Managing Profitability • Analyzes service issues and identifies trends. • Works with Rooms team to develop an operational strategy that is aligned with the brand's business strategy and leads its execution. • Reviews and audits expenses.Managing Revenue Goals • Monitors Rooms operations sales performance against budget. • Reviews reports and financial statements to determine Rooms operations performance against budget. • Coaches and supports operations team to effectively manage occupancy and rate, wages and controllable expenses. • Compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.Ensuring and Providing Exceptional Customer Service • Demonstrates and communicates key drivers of guest satisfaction for the brand's target customer. • Delivers excellent customer service throughout the customer experience and encourages the same from other employees. • Reviews guest feedback with leadership team and ensures appropriate corrective action is taken. • Coordinates and communicates event details both verbally and in writing to the customer and property operations. • Creates an atmosphere in all Rooms areas that meets or exceeds guest expectations. • Responds to and handles guest problems and complaints. • Uses personal judgment and expertise to enhance the customer experience. • Stays available to solve problems and/or suggest alternatives to previous arrangements. • Interacts with guests to obtain feedback on product quality and service levels. • Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. • Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. • Ensures that employees understand expectations and parameters for Room duties. • Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.Managing and Conducting Human Resources Activities • Interviews and hires employees. • Ensures employees are treated fairly and equitably. • Ensures that regular, ongoing communication is happening in Rooms (e.g., pre-shift briefings, staff meetings). • Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees. • Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results. • Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance. • Solicits employee feedback, utilizes an "open door policy" and reviews employee satisfaction results to identify and address employee problems or concerns. • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. • Conducts annual performance appraisal with direct reports according to Standard Operating Procedures. • Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary. • Identifies talents of direct reports and their teams, and assists with their growth and development plans.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 03/26/2024 10:06 AM