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Bilingual Associate, New Business - Individual
Manulife Financial Corporation, Waterloo, ON
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionManulife is a leading Canada-based financial services group with principal operations in Asia, Canada and the United States. We operate as John Hancock in the U.S. and as Manulife in other parts of the world. We provide strong, reliable, trustworthy, and forward-thinking solutions for our customers’ significant financial decisions. Our international network of employees, agents, and distribution partners offers financial protection and wealth management products and services to millions of clients. We also provide asset management services to institutional customers.Manulife’s Individual Insurance team currently has an opportunity for a Bilingual New Business IndividualWe are looking for a dynamic individual who understands our customer-focused culture. Initially: Data entry of individual insurance applications for all new business applications, as well as manual processing of paperwork in the office.Progress to: Issuing and reissuing policy contracts including in good order review, creating and mailing client and doctor letters, and ordering supporting documents for UnderwritingTraining: This role has a phased training approach. Candidates will be trained on each new function after they have met the necessary targets from the previously learned skills.ResponsibilitiesInput Life and Critical Illness applicationsIssue Life and Critical Illness contractsPrint, bind and assemble all insurance contractsSelf-check each file for accuracy before submitting to Quality CheckerReview and index all documentation received from advisors and clientsMeet the team’s benchmark accuracy and productivity standards at 98% or aboveAble to manage and use the team’s online reference tool, job aides and excel trackersDemonstrate teamwork, flexibility, self-initiative in a fast-paced production environmentSelf-motivated problem solver and dedicated to supporting the business needs, i.e. overtime requirementConduct research on a daily basis to identify potential gaps and issues that would affect the market position of our clientsManage customer’s needs and service expectationsWhat motivates you?You obsess about customers, listen, engage and act for their benefit.You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.You thrive in teams and enjoy getting things done together.You take ownership and build solutions, focusing on what matters. You do what is right, work with integrity and speak up.You share your humanity, helping us build a diverse and inclusive work environment for everyoneWhat we are looking forBilingual (French & English) is required - The successful candidate will be required to communicate in English and French to support clients from various jurisdictions outside of Quebec.Proven keyboarding skills with speed, accuracy, and attention to detailStrong written communication skills and ability to correspond concisely with internal teamsAbility to multi-task and manage high volumes of workIdentify and action follow-up questions to ensure all information is obtainedProficient in the use of Microsoft Word and ExcelMust be a positive, team player who understands their impact on the Customer Service ExperienceMust be adaptable and able to deal with ongoing change managementAbility to research, identify a problem, and provide input to finding a solutionKnowledge of individual life insurance terminology and products is an assetWhat can we offer you?A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.Our commitment to youValues-first culture: We lead with our Values every day and bring them to life together.Boundless opportunity: We create opportunities to learn and grow at every stage of your career.Boundless opportunity: We invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and Inclusion: We foster an inclusive workplace where everyone thrives.Championing Corporate Citizenship: We build a business that benefits all stakeholders and has a positive social and environmental impact.#LI-HYBRIDAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationWaterloo, OntarioSalary range is expected to be between$39,525.00 CAD - $65,875.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.
Realty Assets Manager
The City of Surrey, Surrey, BC
Overview As one of the fastest growing cities in Canada, City of Surrey is a globally recognized leader in building vibrant, sustainable communities through technology and innovation. City of Surrey employees are talented innovators, inspired by meaningful work and the opportunity to drive our city-and their careers-forward. Build a City. Build a Future at the City of Surrey. Employment Status Exempt - Regular Full-Time Scope Reporting to the Director, Realty Services, the Realty Asset Manager is responsible and accountable for managing the City's real estate portfolio including the disposition of real property, negotiation of new leases and lease renewals, road closures, coordination of tenant improvement projects, working with and managing external providers, consultants and other agencies on various projects and the preparation of budgets. The Realty Asset Manager maintains an excellent working relationship with residential and commercial tenancies, and initiates on-going cost-saving measures and develops new revenue opportunities. Responsibilities • Manages relationships with residential and commercial tenants. • Negotiate and document all aspects of real estate asset management services for the City, including agreements for leasing projects, agreements for the disposition of real property and other agreements such as licenses for telecommunication sites to generate revenue. • Manage lease contract preparation for projects by liaising with lawyers, real estate brokers, landlords, land surveyors, fee appraisers, project planners, consultants, and various user groups. • Oversee the City's rental portfolio and rental management contract. • Provide real estate advice and counsel to Senior Management within the organization to assist with business and operational decisions. • Provide input and recommendations in evaluating consultant selections, project tendering and strategic initiatives. • Work with external consultants such as appraisers, engineers, commercial brokers, land surveyors, environmental consultants and others with construction projects, renovations and/or maintenance projects. • Initiate and develop partnerships with public and private sector agencies to acquire, lease or sell property interests. • Assist the Director, Realty Services with the preparation and management of the Division's operating budget, recommending cost saving or revenue generating opportunities. • Develop and maintain key external stakeholder relations with Ministries, non-profit organizations, and others, and participate on various committees, as assigned. • Carry out responsibilities in accordance with health and safety requirements. Immediately report unsafe situations by notifying supervisor or other appropriate personnel. • Manage a staff of 4 regular full-time staff (property agents) within the Realty Asset Management Section and 2 full-time staff within the Administration Section. • Manages demolitions. • Maintains an Asset Management Plan for the City's residential and commercial inventory. • Performs other related duties as assigned. Qualifications • Degree from a recognized post-secondary institution in Business Administration, Urban Land Economics, Real Estate or a related field. An equivalent combination of education, training and experience will also be considered. • 7 years of progressively responsible related experience • Formal professional or technical designation, such as AACI, RI, IRWA, MRICS, RPA, FRI(E), would be an asset. • Demonstrated knowledge of Local Government Act, real estate laws, legal contracts, rights-of-way instruments, real estate appraisals, and lease and contract terms. • Demonstrated knowledge of selling or leasing properties. • Basic knowledge of current social issues such as homelessness within the City of Surrey. • Excellent negotiation, mediation and conflict resolution skills and ability to negotiate contracts, mediate disputes and resolve conflict situations. • Demonstrated ability to effectively lead and direct external consultants, and other stakeholders from project inception to completion. • Demonstrated knowledge of capital and operating budget control and related fiscal management. • Demonstrated ability to operate independently and as a member of a team. • Demonstrated organizational skills and the ability to multi-task. • Project management experience and/or land development experience would be an asset. • Excellent written and oral communication, interpersonal and relationship building skills. • Sound knowledge and understanding of the principles, and practices of property management. • Considerable knowledge of building structures and systems and an ability to recognize deficiencies and prepare summaries of work required. • Ability to build consensus with multiple stakeholders, often with conflicting agendas; display tact and diplomacy to deal with a broad range of professions and community stakeholders. Other Information Pay Grade: M3 - $130, 501 - $153, 530 Conditions of Employment Successful applicants must provide proof of qualifications. Closing Date This job will be posted until April 5, 2024. Our Values Integrity - Service - Teamwork - Innovation - Community
Remote Bilingual (French/English) - Specialist, Personal Lending - Call Center
BMO, Quebec, QC
Application Deadline: 04/05/2024Address: VIRTUAL61 - HomeRes - QC - BMOJob Family Group:Retail Banking Sales & ServiceUnderstands customer needs and provides credit and lending-related sales and service to BMO customers or prospects. Advises customers on borrowing strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Identifies and makes referrals to other business groups. Works through various channels based on the market needs to deliver the desired customer experience and achieve overall business objectives.May provide training and coaching to junior associates as needed.Probes to understand customer needs and provides advice related to personal banking and borrowing strategies in the best interests of the customer.Manages all transactional outcomes of customer contacts or defers to appropriate internal business groups.Escalates complex or unresolved customer situations to managers as required.Performs any required documentation to ensure customer's requests are accurately processed.Maintains current knowledge of personal banking and lending products, practices, and trends and integrates into customer conversations in a professional manner.May research and investigate lending applications, following established processes.Handles customer contacts in an informed, professional, and efficient manner.Integrates marketing promotions and programs into customer conversations, where appropriate.Maintains the confidentiality of customer and Bank information.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Adheres to regulatory and compliance requirements, including Anti-Money Laundering and Terrorist Financing reporting requirements, Financial Consumer Agency of Canada (FCAC) consumer provision requirements and Privacy Act provisions.Makes credit decisions / recommendations in accordance with sound credit-granting principles and in compliance with Bank Policy & Procedures.Uses authorized credit qualifications as needed to fulfill customer requests.Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.Analyzes issues and determines next steps.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.Knowledge of personal lending and home financing products.Knowledge of competitive marketplace and trends in product offerings.Knowledge of contact centre operational processes and policies.Knowledge of call centre technology, processes and metrics.Term Investment Qualified (as required).Specialized knowledge.Verbal & written communication skills - Good.Organization skills - Good.Collaboration & team skills - Good.Analytical and problem solving skills - Good.This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Compensation and Benefits:$37 500,00 - $69 500,00Pay Type:SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Renewal Coordinator - Smart Buildings
Siemens, Oakville, Ontario
Change the future with us. #LI-Remote We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus together on what's truly important: making lives better with new ideas and the latest technology around the world. Why you'll love working for Siemens! Freedom and a healthy work- life balance- Embrace our flexible work environment with flex hours, telecommuting and digital workspaces. Solve the world's most significant problems - Be part of exciting and innovative projects. Engaging, challenging, and fast evolving, cutting edge technological environment. Opportunities to advance your career and mentorship programs on a local and global scale. Competitive total rewards package. Profit sharing available. Rewarding vacation entitlement with the opportunity to buy and sell your vacation depending on your lifestyle. Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community. Participate in our celebrations, social events and offsite business events. Opportunities to contribute your innovative ideas and get paid for them! Employee perks and discounts. Diversity and inclusivity focused. Siemens is proud to be an eight-time award winner of Canada's Top 100 Employers, Canada's Greenest Employers 2022, Canada's Top Employers for Young People 2024 and Greater Toronto's Top Employers 2022. What will you do? Reporting to the National Customer Engagement Manager, the Renewal Coordinator manages the service agreement renewal process for assigned contracts across the zone, ensuring that all Service Agreements are renewed on time and that the 120, 90, 60 and 30 day activities are completed. Responsibilities: Serve as the main point of contact for the renewal process. Use standard tools and processes to renew service agreements on time (before they expire.) Assigns and manages renewal activities at the 120-, 90-, 60- and 30-day milestones. Coordinate with Sales, Operations and CSM's depending on who is the contact owner. Provide data for facilitation of renewal and Order Intake forecast meetings. Promote all service capabilities to internal customers. Create renewal service agreements for CSM's. Manage renewal / review meetings with appropriate team members for the Zone. What you will need to succeed: High school diploma or GED required 2 years of experience in service agreements renewals or sales administration in a service industry such as building automation, fire alarm service, security system service, or fire/security monitoring Excellent organizational and interpersonal skills needed Ability to read and understand customer service contracts Ability to handle multiple tasks and duties effectively Familiarity or experience with HVAC / Fire Alarm / Security systems preferred Proficient in Microsoft Office and business software systems and the ability to learn new programs efficiently SAP knowledge and experience is an asset Very good verbal and written communication skills in English to support clients and colleagues across Canada. French spoken and written is an asset About us. We share our ideas and champion the people behind them. For over 110 years, Siemens Canada has stood for engineering excellence, innovation, quality and reliability. Siemens Canada is a technology leader providing comprehensive solutions for Smart Infrastructure and Digital Industries. We make real what matters by setting the benchmark in the way we electrify, automate and digitalize the world around us. Ingenuity drives us and what we create together in yours. Making a difference together we raised $385,000 towards charitable contributions, support over 38 non-profit organizations and planted 660 trees in our local communities. Siemens Canada has 2,500 employees from coast-to-coast and 24 office and production facilities across Canada. Join our team of approximately 293,000 talented professionals in more than 190 countries/regions and help us tackle the most exciting challenges to build a successful future together. So, what are you waiting for? Take your next career step with us. To learn more about Siemens Canada, visit our website at www.siemens.ca While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.Siemens is committed to creating a diverse environment and is proud to be an equal opportunity employer. Upon request, Siemens Canada will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.By submitting personal information to Siemens Canada Limited or its affiliates, service providers and agents, you consent to our collection, use and disclosure of such information for the purposes described in our Privacy Notice available at www.siemens.ca.Siemens s'engage à créer un environnement diversifié et est fière d'être un employeur souscrivant au principe de l'égalité d'accès à l'emploi. Sur demande, Siemens Canada prendra des mesures d'accommodement raisonnables pour les personnes handicapées, dans le but de soutenir la participation des candidats dans tous les aspects du processus de recrutement. Tous les candidats qualifiés seront pris en considération pour ce poste.En transmettant des renseignements personnels à Siemens Canada limitée ou à ses sociétés affiliées, à ses fournisseurs de services ou à ses agents, vous nous autorisez à recueillir, à utiliser et à divulguer ces renseignements aux fins prévues dans notre Déclaration de protection de la confidentialité, que vous pouvez consulter au www.siemens.ca.Salary: . Date posted: 03/26/2024 09:00 PM
Passport Support Associate III - SEASONAL
CGI Group, St. Albans, NL
Position Description: CGI Federal is looking for experienced Support Associates to support the Vermont Passport Agency. The ideal candidates should possess excellent communication skills, have experience in working with customers in a front facing capacity, and have the ability to work as a team in a fast-paced environment.Your future duties and responsibilities• Operate various equipment for high-speed scanning, mail out, and metering of mail.• Prepare and mail envelopes with correct passport and corresponding supporting documents.• Box and archive files for storage purposes.• Interface with passport applicants at Agency/Center Information and Will-Call counters:o At the Information Station, ensure appointment is scheduled;o Review passport application, photograph, identification and supporting documentation for completeness prior to adjudication;o Ensure the application and documents comply with Passport requirements, photograph meets Passport standards, and customer is provided fee information.• Prior to distributing to applicants, print and review passport books for accuracy and quality.• Process refund/reimbursement requests.• Generate a credit card payment from the applicant and distribute completed batches to the Cashier’s Office. Verify all completed transactions and run designated reports.• Assist with Acceptance Agent training: prepare training materials, conduct “meet-and- greets,” set-up training sessions, conduct office tours, etc.• Assist CSM in maintaining and cataloging electronic records of passport acceptance facilities.• Contact applicants to request necessary documents.• Resolve undeliverable mail items by contacting the customer and appropriately documenting all actions taken in a SharePoint application.• Per the guidance of DOS Passport Specialists, generate correspondence to resolve application discrepancies, including: Return to Sender (RTS), Rewrites and Re-issues, and re-batch into the system.Required qualifications to be successful in this role• Bachelor’s Degree• Four years of general office experience: follow a number of specific procedures in completing several clerical steps performed in a prescribed or slightly varied sequence, such as coding and filing documents in an extensive alphabetical file; simple posting to individual accounts; opening mail; running mail through metering machines; and calculating and posting charges to departmental accounts• Three years of experience utilizing a variety of office software, specifically Microsoft Office• Capable of performing tasks while maintaining a high level of accuracy• Ability to work in one place and traverse the office on a continuing basis• Must maintain constant awareness of all aspects of internal and external security• Ability to successfully complete the CGI Background Investigation to include: 50 State Criminal, Education and Employment checks; additionally, your ability to successfully complete a Credit and/or Driving Records check may be conducted if required by the contract for continued employment• Due to the nature of the government contract requirements and/or clearance requirements, US citizenship and an ability to obtain an MRPT clearance is required.• Selected candidates must be able to frequently lift and carry up to 45 lbs. This position may require long hours of standing, so candidates will be expected to stand and walk around the worksite for the entirety of their shift.Due to the nature of the government contract requirements and/or clearance requirements, US citizenship and ability to obtain a Government Level clearance is required.Hourly Rate: $21.20/hour*CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors including but not limited to: skill set level; experience and training; and licensure and certifications. Compensation decisions are dependent on the facts and circumstances of each case.*At CGI Federal we call our professionals “members” to reinforce that all who join our team are owners and empowered to participate in the challenges and rewards that come from building a world-class company. CGI Federal’s benefits include:Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category401(k) Plan and Profit Participation for eligible membersPaid Time Off (PTO)10 Standard HolidaysHealth & Welfare Benefits as determined by your Service Contract Act #CGIFederalJob#PassportUS Skills: Customer Service & Support What you can expect from us: Together, as owners, let’s turn meaningful insights into action.Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Residential Collections Specialist
GMR Real Estate Limited Partnership, Montreal, QC
We are seeking a highly motivated and detail-oriented Residential Collections Specialist to join our team. The ideal candidate will have experience in collections, property management, and a strong understanding of the legal processes involved, particularly within the jurisdictions of the Tribunal Administratif du Logement (TAL) in Quebec. The Collections Specialist will be responsible for managing overdue accounts, coordinating legal proceedings, representing the company before regulatory bodies, and ensuring compliance with all applicable laws and regulations.Responsibilities:Manage a portfolio of overdue accounts in relation to our residential properties.Recommend negotiation plans for tenant outstanding balances to negotiate payment arrangements and resolve debts.Prepare appropriate documentation for tenants regarding payment arrangements.Maintain accurate records of all documentation and payment arrangements.Initiate legal proceedings, including preparing and filing applications with the Tribunal Administratif du Logement (TAL) for eviction or rent recovery.Monitor the progress of legal proceedings and ensure compliance with all TAL regulations and deadlines.Provide regular updates to management on the status of overdue accounts and legal proceedings.Work closely with property managers and leasing agents to identify and address potential collection issues proactively.Stay informed about changes in relevant laws and regulations.Qualifications:Bachelor’s degree in Business administration, Finance, Law, or a related field preferred.At least 2 years of experience in collections, accounts receivables, and legislation, within the real estate industry.Strong understanding of legal processes related to collections, including experience with the Tribunal Administratif du Logement (TAL) in Quebec.Excellent negotiation, communication, and customer relationship management skills.Ability to work independently, prioritize tasks effectively, and exercise good legal judgment when assessing tenant matters.Strong problem-solving capabilities and attention to detail.Proficiency in Microsoft Office Suite and property management software.Experience with Yardi would be an asset.Fluent in English and French. If you are a driven individual with an attention for detail and a focus on the administrative aspects of residential real estate, coupled with a dedication to maintaining accurate records and ensuring compliance, we encourage you to apply for this exciting opportunity, and submit your resume, as well as any relevant certifications or references. Qualifications:Bachelor’s degree in Business administration, Finance, Law, or a related field preferred.At least 2 years of experience in collections, accounts receivables, and legislation, within the real estate industry.Strong understanding of legal processes related to collections, including experience with the Tribunal Administratif du Logement (TAL) in Quebec.Excellent negotiation, communication, and customer relationship management skills.Ability to work independently, prioritize tasks effectively, and exercise good legal judgment when assessing tenant matters.Strong problem-solving capabilities and attention to detail.Proficiency in Microsoft Office Suite and property management software.Experience with Yardi would be an asset.Fluent in English and French.
Account Executive, Field Sales
Rogers, Saskatoon, SK
Account Executive, Field Sales At Rogers, we put our customers first in everything we do! We're growing our Customer Experience teams and are looking for team members who are committed to showing our customers and Canadians that we are with them all the way. Our Customer Experience team is enthusiastic, empathetic, and moved to make a difference -we're passionate about people and ready to provide the ultimate customer experience to our customers. This position allows you to work from home! At Rogers, we're committed to connecting Canadians. Ready to build a rewarding career with us? If so, consider the following opportunity:The Account Executive is responsible for maximizing Rogers' presence and sales opportunity in the MDU (Multi Dwelling Unit) marketplace. Through building a sound relationship with all residential partners (builders, developers, property managers, site level contacts), you will increase Rogers' presence, sales, and penetration levels for all Connected Home Products for the residential MDU portfolio in Saskatchewan. What's in it for you: • Quick access to one of the best flex health and dental benefits, Parental Leave and Benefits- (Top Up, Gradual Return to work- Parental Leave), Mental Health and Support benefits- 100% coverage, Employee and Family Assistance Program benefits • Connect with healthcare professionals through a virtual walk-in clinic. • Registered Retirement Savings Plan (RRSP), Tax-Free Savings Account (TFSA), Pension plans in Canada and option for company matched share purchase program. • Enjoy up to 50% off our Rogers and Fido products and services. • Give Back: Rogers Gives Together is our company's employee giving and volunteer program which offers choice, flexibility, and opportunities for our teams to give back where we live, work and play. • Commitment to Diversity: We all bring something different, and we know what makes us different is what makes us great. We have a strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing Women, People of Colour, 2SLGBTQ+, Indigenous Peoples, Persons with Disabilities. What You Will Do: • Help to support product penetration and revenue generation for core cable products and wireless • Work closely with cross-functional channels to drive leads to the MDU sales team • Build and conduct effective professional sales presentations to Property Managers, Condo Boards, Superintendents, and other key influencers to help enable access into MDUs • Focus on building site level relationships in non-partnered and low-penetrated sites • Stay current with new and emerging trends relating to industry, vertical and product knowledge • Develop a professional Rogers brand based on credibility, service and accountability with builders, leasing agents, property managers and site contacts • Organize events to promote Rogers as the service provider of choice, maximizing the sales opportunity for Account Specialists • Secure permission to schedule on site lobby events and demos showcasing Rogers as the service provider of choice • Speak persuasively on the competitive advantage of Rogers current marketing offers vs competitors What You Bring: • Strong interpersonal, written, and oral communication skills • Proficient in the use of PowerPoint, Excel, Microsoft Teams • Strong time management and organizational skills • Ability to self-motivate to meet objectives • Ability to work in a dynamic environment, and deadline oriented environment • Strategic thinker who is solution focused, with a proven aptitude for implementing effective sales tactics • Knowledge of the residential real estate and development industry in an asset • Strong Business Acumen • Must have a valid Canadian driver's license & a vehicle for business useSchedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 2326 Hanselman Avenue (7862), Saskatoon, SK Travel Requirements: Up to 50% Posting Category/Function: Sales & Account Management Requisition ID: 307968 At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ .Successful candidates will be required to complete a background check as part of the hiring process.Posting Notes: NoneLocation: Saskatoon, SK, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Real Estate, Account Executive, Field Sales, Sales Management, Sales Apply now »
Bilingual Associate, Investment Counsel Support (Montreal)
Manulife Financial Corporation, Montreal, QC
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionThe role is based in Montreal and includes a broad range of accountabilities centered on ensuring that the client experience delivered by Manulife Private Wealth meets the high standard that our business aspires to achieve. The Bilingual Associate Investment Counsel Support will be responsible for assisting Investment Counsellors in providing administration and sales support to MPW’s high net-worth clients. Success in this role requires excellent communication and organizational skills, attention to detail, and the discipline to take full ownership of tasks that may involve teamwork with individuals internal and external to the organization. The successful candidate will also provide direct client service experience and an opportunity to learn the operational processes and key regulatory accountabilities involved in delivering discretionary investment management to high-net-worth clients. Duties and Responsibilities:Collaborating with Investment Counselors to deliver a high level of personalized client service.Work directly with clients to complete necessary documentation to meet regulatory requirements ensuring all client accounts are compliant.Client account administration including responding to client queries and requests, setting up new accounts, processing transactions as well as client meeting preparation.Liaising with custodians and third parties to execute client requests in a timely manner; proactively escalating where necessary to ensure strict adherence to SLAs.Assist with client performance and tax reporting.Maintaining client data and performing data integrity checks for quality control.Provide back-up support to other team members as necessary. Qualifications:High Net Worth clients service experience - familiarity with the wealth management industry.Post-secondary education is preferred but relevant experience (minimum of 2 years) also has a lot of value.CIM designation or other industry license such as CFA, CFP preferred.Successful completion of CSC preferred.Solid computer skills - with the ability to teach us ways that we could do things more efficiently, or better use the programs we have.Superior client relationship management skills.A desire to learn and grow.Ability to communicate in English and French (verbal and written) required. What can we offer you?A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us!Flexible work policies and work-life balance.Professional development and leadership opportunities. Our commitment to youValues-first cultureWe lead with our Values every day and bring them to life together.Boundless opportunity!We create opportunities to learn and grow at every stage of your career.Continuous innovationWe invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.Championing Corporate CitizenshipWe build a business that benefits all partners and has a positive social and environmental impact The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec.About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationMontreal, QuebecSalary range is expected to be between$68,250.00 CAD - $113,750.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.