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Overview of salaries statistics of the profession "Bilingual Software Support Engineer in Canada"

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Application Process Engineer

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Application Sales Engineer

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Application Support Engineer

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Associate Software Support Engineer

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Automotive Application Engineer

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Automotive Application Support Engineer

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Automotive Software Engineer

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Embedded Software Design Engineer

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Embedded Software Engineer

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Firmware Design Engineer

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Lead App Support Engineer

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Mainframe Software Support Engineer

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Software Application Support Engineer

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Software Design Engineer

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Software Development Engineer

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Software Process Improvement Engineer

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Software Product Support Engineer

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Software Production Engineer

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Software Project Engineer

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Software Quality Engineer

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Software Safety Design Engineer

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Software Sales Engineer

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Software Sales Solution Engineer

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Software Solutions Engineer

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Software Support Engineer

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Software Technical Support Engineer

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Technical Application Support Engineer

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Web Applications Devops Support Engineer

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Bilingual Software Trainer - Sales
Equest, Montreal, QC
"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Bilingual Automotive Sales Software Trainer (DTO Bilingual Trainer - Sales) you will provide support and training to new and existing customers on our Dealer Management Software (DMS). Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO Trainers also assist customers onsite in person, when required, with new software install training. This is a remote work opportunity based out of Quebec (Montréal area preferred) and requires travel to customer sites in Canada, the US, or the Caribbean. This position will support mostly our Quebec based clients. Half of your work will be done from home, the other half you will be traveling to the dealership's site as part of the installation team. Job Responsibilities: Learn and develop an understanding of the PBS software. Learn and develop an understanding of the process for training customers on the PBS software. Learn and develop an understanding of data entry and other key tasks The ability to complete the payroll module - if applicable Become an install resource without assistance Demonstrate the ability to prioritize tasks without direction from Team Leads Taking the initiative to learn new products to increase their knowledge Provide excellent support to our customers in our software Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers Work directly with customers and train all sessions in assigned silo and if possible other silos Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded Responds to both internal and external training requests in a timely manner Write up tickets and investigate issues that arise and escalate issues to the corresponding teams Create and maintain a positive work environment Knowledge sharing within own silo and others within DTO Maintain documentation and update as processes change within department Willingness to commitment to an ongoing system of education and cross-training Ensure DTO queue is monitored Customer focus / excellent customer service skills Willingness to go the "Extra Mile" Perform other duties and responsibilities as assigned Qualifications: Fluent in French and English (speaking, reading, and writing) Experience in the sales area of a dealership preferred 1-2 years' previous experience in the automotive industry, dealership environment or PBS is preferred High School Diploma Computer proficient with knowledge of Microsoft Office Suite Strong problem solving & trouble shooting skills Effective time management & organizational skills Strong multi-tasking & prioritization Strong documentation abilities Excellent communication skills Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of Covid-19 vaccination, valid passport and/or US visa (if applicable), and valid full class driver's license is required What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.#INPBS
Bilingual Software Trainer - Sales
Equest, Calgary, AB
"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Bilingual Automotive Sales Software Trainer (DTO BilingualTrainer - Sales) you will provide support and training to new and existing customers on our Dealer Management Software (DMS). Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO Trainers also assist customers onsite in person, when required, with new software install training. This position is based out of our Calgary office and requires frequent travel to our customer sites throughout North America. This is not a remote work opportunity . Job Responsibilities: Learn and develop an understanding of the PBS software Learn and develop an understanding of the process for training customers on the PBS software Learn and develop an understanding of data entry and other key tasks The ability to complete the payroll module - if applicable Become an install resource without assistance Demonstrate the ability to prioritize tasks without direction from Team Leads Taking the initiative to learn new products to increase their knowledge Provide excellent support to our customers in our software Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers Work directly with customers and train all sessions in assigned silo and if possible other silos Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded Responds to both internal and external training requests in a timely manner Write up tickets and investigate issues that arise and escalate issues to the corresponding teams Create and maintain a positive work environment Knowledge sharing within own silo and others within DTO Maintain documentation and update as processes change within department Willingness to commitment to an ongoing system of education and cross-training Ensure DTO queue is monitored Customer focus / excellent customer service skills Willingness to go the "Extra Mile" Perform other duties and responsibilities as assigned Qualifications: Fluent in French and English (speaking, reading, and writing) Experience in the sales area of a dealership preferred 1-2 years' previous experience in the automotive industry, dealership environment or PBS is preferred High School Diploma Computer proficient with knowledge of Microsoft Office Suite Strong problem solving & trouble shooting skills Effective time management & organizational skills Strong multi-tasking & prioritization Strong documentation abilities Excellent communication skills Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of Covid-19 vaccination, valid passport and/or US visa (if applicable), and valid full class driver's license is required What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.#INPBS
Bilingual Software Trainer - Accounting
Equest, Calgary, AB
"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Bilingual Accounting Software Trainer (DTO Bilingual Trainer - Accounting) you will provide support and training to new and existing customers on our Dealer Management Software (DMS). Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO (Dealership Training Optimization) Trainers also assist customers onsite in person, when required, with new software install training. This position is based out of our Milton, Ontario office and requires frequent travel to our customer sites throughout North America. This is not a remote work opportunity. Job Responsibilities: Learn and develop an understanding of the PBS software Learn and develop an understanding of the process for training customers on the PBS software Learn and develop an understanding of data entry and other key tasks The ability to complete the payroll module Become an install resource without assistance Demonstrate the ability to prioritize tasks without direction from Team Leads Taking the initiative to learn new products to increase their knowledge Provide excellent support to our customers in our software Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers Work directly with customers and train all sessions in assigned silo and if possible other silos Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded Responds to both internal and external training requests in a timely manner Write up tickets and investigate issues that arise and escalate issues to the corresponding teams Create and maintain a positive work environment Knowledge sharing within own silo and others within the DTO team Maintain documentation and update as processes change within department Willingness to commitment to an ongoing system of education and cross-training Ensure DTO queue is monitored Customer focus / excellent customer service skills Willingness to go the "Extra Mile" Perform other duties and responsibilities as assigned Qualifications: Fluent in French and English (speaking, reading, writing) Experience in bookkeeping/accounting 1-2 years' previous experience in the automotive industry, dealership environment or PBS is an asset High School Diploma Computer proficient with knowledge of Microsoft Office Suite Strong problem solving & trouble shooting skills Effective time management & organizational skills Strong multi-tasking & prioritization Strong documentation abilities Excellent communication skills Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of valid passport and/or US visa (if applicable) and valid full class driver's license is required What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.#INPBS
Bilingual Software Trainer - Accounting
Equest, Milton, ON
"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Bilingual Accounting Software Trainer (DTO Bilingual Trainer - Accounting) you will provide support and training to new and existing customers on our Dealer Management Software (DMS). Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO (Dealership Training Optimization) Trainers also assist customers onsite in person, when required, with new software install training. This position is based out of our Milton, Ontario office and requires frequent travel to our customer sites throughout North America. This is not a remote work opportunity. Job Responsibilities: Learn and develop an understanding of the PBS software Learn and develop an understanding of the process for training customers on the PBS software Learn and develop an understanding of data entry and other key tasks The ability to complete the payroll module Become an install resource without assistance Demonstrate the ability to prioritize tasks without direction from Team Leads Taking the initiative to learn new products to increase their knowledge Provide excellent support to our customers in our software Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers Work directly with customers and train all sessions in assigned silo and if possible other silos Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded Responds to both internal and external training requests in a timely manner Write up tickets and investigate issues that arise and escalate issues to the corresponding teams Create and maintain a positive work environment Knowledge sharing within own silo and others within the DTO team Maintain documentation and update as processes change within department Willingness to commitment to an ongoing system of education and cross-training Ensure DTO queue is monitored Customer focus / excellent customer service skills Willingness to go the "Extra Mile" Perform other duties and responsibilities as assigned Qualifications: Fluent in French and English (speaking, reading, writing) Experience in bookkeeping/accounting 1-2 years' previous experience in the automotive industry, dealership environment or PBS is an asset High School Diploma Computer proficient with knowledge of Microsoft Office Suite Strong problem solving & trouble shooting skills Effective time management & organizational skills Strong multi-tasking & prioritization Strong documentation abilities Excellent communication skills Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of valid passport and/or US visa (if applicable) and valid full class driver's license is required What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.#INPBS
HVAC Graphics Designer
Siemens, Montreal, Quebec
Change the future with us. #LI-Hybrid We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus together on what's truly important: making lives better with new ideas and the latest technology around the world. Why you'll love working for Siemens! Freedom and a healthy work- life balance- Embrace our flexible work environment with flex hours, telecommuting and digital workspaces. Solve the world's most significant problems - Be part of exciting and innovative projects. Engaging, challenging, and fast evolving, cutting edge technological environment. Opportunities to advance your career and mentorship programs on a local and global scale. Competitive total rewards package. Profit sharing available. Rewarding vacation entitlement with the opportunity to buy and sell your vacation depending on your lifestyle. Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community. Participate in our celebrations, social events and offsite business events. Opportunities to contribute your innovative ideas and get paid for them! Employee perks and discounts. Diversity and inclusivity focused. Siemens is proud to be an eight-time award winner of Canada's Top 100 Employers, Canada's Greenest Employers 2022, Canada's Top Employers for Young People 2024 and Greater Toronto's Top Employers 2022. What will you do? As an HVAC Graphic Designer, you will be part of the National Operation Center Team and will support Quebec as well as another project within Canada. You will be working with the Project Manager, Designers and Technicians in a collaborative environment and will have the ability to be creative in the design and navigation of the automation system. In this role you would create visual concepts using computer software, prepare work to be accomplished by gathering information and materials such as sketches, photos and actual parts, as well as illustrate concepts by designing rough diagrams for print or online technical documentation for HVAC engineering systems. The role will be hybrid with once or twice office visit per week to collaborate with the Designer team & Training. Responsibilities: Meets with customers, Project Managers and Systems Engineers to understand the objectives and requirements of the job. Works with a variety of media including Computer Aided Design (AutoCAD) and Micrographics Designer (this application will only be used to view historical documents) and keeps up with emerging technology. Develops the overall layout and design for schematics used in construction of buildings. Proofs designs to ensure accurate, high quality work. Developing graphic backgrounds for projects from engineering submittals. Adding dynamics and point blocks to graphics in Insight / Desigo CC. Installing graphics on site. Developing knowledge and understanding basics of HVAC engineered systems. Visit job sites to understand customer's needs and create graphics accordingly. Client software training will be provided What you will need to succeed: Post secondary education in HVAC, building mechanic, mechanical engineering or other related studies in building automation. Ideally 2 years + in HVAC graphic design specifically but we are open to new grad profile in the technical field Building automation experience AutoCAD experience required. Knowledge of Java script, an asset Knowledge of Adobe photoshop, an asset Knowledge of REVIT, an asset Must be able to think creatively to produce designs that will meet project specifications. Professional demeanor, good attention to detail and analytical skills needed. Bilingual (French and English) spoken and written to interact and support client and colleague across Canada on a national level & support Quebec About us. We share our ideas and champion the people behind them. For over 110 years, Siemens Canada has stood for engineering excellence, innovation, quality and reliability. Siemens Canada is a technology leader providing comprehensive solutions for Smart Infrastructure and Digital Industries. We make real what matters by setting the benchmark in the way we electrify, automate and digitalize the world around us. Ingenuity drives us and what we create together in yours. Making a difference together we raised $385,000 towards charitable contributions, support over 38 non-profit organizations and planted 660 trees in our local communities. Siemens Canada has 2,500 employees from coast-to-coast and 24 office and production facilities across Canada. Join our team of approximately 293,000 talented professionals in more than 190 countries/regions and help us tackle the most exciting challenges to build a successful future together. So, what are you waiting for? Take your next career step with us. To learn more about Siemens Canada, visit our website at www.siemens.ca While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.Siemens is committed to creating a diverse environment and is proud to be an equal opportunity employer. Upon request, Siemens Canada will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.By submitting personal information to Siemens Canada Limited or its affiliates, service providers and agents, you consent to our collection, use and disclosure of such information for the purposes described in our Privacy Notice available at www.siemens.ca.Siemens s'engage à créer un environnement diversifié et est fière d'être un employeur souscrivant au principe de l'égalité d'accès à l'emploi. Sur demande, Siemens Canada prendra des mesures d'accommodement raisonnables pour les personnes handicapées, dans le but de soutenir la participation des candidats dans tous les aspects du processus de recrutement. Tous les candidats qualifiés seront pris en considération pour ce poste.En transmettant des renseignements personnels à Siemens Canada limitée ou à ses sociétés affiliées, à ses fournisseurs de services ou à ses agents, vous nous autorisez à recueillir, à utiliser et à divulguer ces renseignements aux fins prévues dans notre Déclaration de protection de la confidentialité, que vous pouvez consulter au www.siemens.ca.Salary: . Date posted: 03/28/2024 09:12 PM
Bilingual Software Trainer - Accounting
Equest, Ottawa, ON
"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Bilingual Automotive Accounting Software Trainer (DTO Bilingual Trainer - Accounting) you will provide support and training to new and existing customers on our Dealer Management Software (DMS). Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO Trainers also assist customers onsite in person, when required, with new software install training. This is a remote work opportunity based out of Quebec (Montréal area preferred) and requires travel to customer sites in Canada, the US, or the Caribbean. This position will support mostly our Quebec based clients. Half of your work will be done from home, the other half you will be traveling to the dealership's site as part of the installation team. Job Responsibilities: Learn and develop an understanding of the PBS software. Learn and develop an understanding of the process for training customers on the PBS software. Learn and develop an understanding of data entry and other key tasks The ability to complete the payroll module - if applicable Become an install resource without assistance Demonstrate the ability to prioritize tasks without direction from Team Leads Taking the initiative to learn new products to increase their knowledge Provide excellent support to our customers in our software Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers Work directly with customers and train all sessions in assigned silo and if possible other silos Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded Responds to both internal and external training requests in a timely manner Write up tickets and investigate issues that arise and escalate issues to the corresponding teams Create and maintain a positive work environment Knowledge sharing within own silo and others within DTO Maintain documentation and update as processes change within department Willingness to commitment to an ongoing system of education and cross-training Ensure DTO queue is monitored Customer focus / excellent customer service skills Willingness to go the "Extra Mile" Perform other duties and responsibilities as assigned Qualifications: Fluent in French and English (speaking, reading, and writing) Experience in the accounting area of a dealership preferred 1-2 years' previous experience in the automotive industry, dealership environment or PBS is preferred High School Diploma Computer proficient with knowledge of Microsoft Office Suite Strong problem solving & trouble shooting skills Effective time management & organizational skills Strong multi-tasking & prioritization Strong documentation abilities Excellent communication skills Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of Covid-19 vaccination, valid passport and/or US visa (if applicable), and valid full class driver's license is required What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.#INPBS
Bilingual Automotive Software Trainer / Formateur bilingue en logiciels automobiles
Equest, Montreal, QC
"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Bilingual (French-English) Software Trainer you will provide excellent training to our new and existing customers of our software by assisting clients during development, install, and training process of their new dealership software. You will be assisting the customer with onsite new software install training as well as online and on the phone support. The ideal candidate is organized, customer service oriented and is a self-starter, will have a passion for technology, thrive on a changing landscape and will have experience in either the Parts, or Service area of a dealership. This position will provide you with the opportunity to expand your knowledge in a growing and established company. This is a remote work opportunity based out of Quebec and requires travel to customer sites in Canada, US, or the Caribbean. Job Responsibilities: Learn and develop an understanding of the PBS software Learn and develop an understanding of data entry and other key tasks Provide excellent support to our customers in our software Work directly with customers and train all sessions in assigned module(s) Maintain a positive relationship with customers, identifying customer needs and ensure they are being met Write up tickets and investigate issues that arise and escalate issues to the corresponding teams Respond to both internal and external training requests in a timely manner Ensure the queue is monitored Demonstrate the ability to prioritize tasks without direction from Team Leads Become an install resource without assistance Maintain documentation and update as processes change within the department Knowledge sharing within own module and others within the department Willingness to commit to an ongoing system of education and cross-training Create and maintain a positive work environment Perform other duties and responsibilities as assigned Qualifications: Fluent in English and French (speaking, reading and writing) Experience in the Parts or Service area of a dealership 1-2 years previous experience in the automotive industry, dealership environment or PBS software is an asset Computer proficiency with strong knowledge of Microsoft Office Suite Superior communication skills Excellent customer service skills Excellent problem solving & trouble shooting skills Strong documentation abilities Effective time management & organizational skills, strong multi-tasking & prioritization Willingness to go the "Extra Mile" Travel within Canada and the USA (up to 2 weeks per month) is required; in consequence, proof of a valid passport and/or US visa (if applicable) are required High School Diploma What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required. PBS est le système de gestion tout inclus pour les concessionnaires ayant la croissance la plus rapide en Amérique du Nord. Et nous ne faisons que commencer! L'Opportunité : PBS change la manière dont les clients et les clientes achètent et entretiennent leur véhicule, un concessionnaire à la fois. En affaires depuis plus de 30 ans, PBS est le troisième plus important fournisseur de DMS (système de gestion pour concessionnaires) dans l'industrie automobile en Amérique du Nord. À chaque mois, nous accueillons des centaines de nouveaux utilisateurs et nouvelles utilisatrices dans notre système, et nous avons besoin de votre aide! Nous sommes uniques dans notre domaine car nous voyons notre clientèle comme partenaire d'affaires, ainsi qu'une source d'innovations et d'amitiés. Notre système permet de gérer tous les départements d'un concessionnaire, dont les ventes, le service, les pièces et la comptabilité. Et c'est là que vous faites partie de l'équation! Bien que nos affichages de postes soient spécifiques, nous sommes ouverts à l'embauche de candidats et candidates ayant des habilités et aptitudes qui aideront notre clientèle. Une fois dans l'équipe PBS, nous continuerons d'offrir des opportunités vous permettant de mettre à profit vos compétences, talents et intérêts. Votre rôle: En tant que Formateur/Formatrice logiciel bilingue (français-anglais), vous offrirez une excellente formation à nos clients existants et nouveaux dans notre logiciel. Vous les aiderez pendant le développement, l'installation, et le processus de formation avec leur nouveau logiciel. Vous épaulerez nos clients sur place avec la formation reliée à l'installation, de même qu'en ligne ou par téléphone. Le candidat idéal ou la candidate idéale sera une personne organisée, ayant comme priorité le service à la clientèle, de même qu'une passion pour la technologie. Le changement vous stimule, et vous aurez une expérience vérifiable en pièces ou en atelier chez les concessionnaires. Ce poste vous donnera la chance développer vos connaissances dans une compagnie établie et en pleine croissance. Cette opportunité d'emploi est offerte en travail à distance à partir du Québec. Vous devrez être en mesure de vous déplacer chez nos clients au Canada, aux États-Unis ou dans les Caraïbes. Vos responsabilités: Apprendre et comprendre le logiciel de PBS Apprendre et comprendre la saisie de données et d'autres tâches clés Fournir un excellent soutien à notre clientèle dans le logiciel Travailler directement avec nos clients et les former dans toutes les sessions de formation associées au(x) module(s) assigné(s) Maintenir d'excellentes relations avec les clients, tout en identifiant leurs besoins et y répondre Remplir des formulaires électroniques de soutien (ticket d'assistance), passer en examen tout signalement et transmettre les demandes aux équipes correspondantes lorsque nécessaire Répondre à toute demande interne ou externe de formation dans un délai raisonnable Surveiller les files d'attente pour le département de formation Capable de prioriser des tâches sans l'intervention des chefs d'équipe Devenir une personne-ressource pleinement autonome pour les installations logicielles Gérer la documentation et la mettre à jour lors de changements de procédures au sein du département Partager les connaissances acquises dans le module d'expertise du logiciel, ainsi qu'avec les membres du département S'engager perpétuellement à mettre à jour ses connaissances et à la formation polyvalente Créer et maintenir un climat de travail positif Accomplir toute autre fonction assignée et s'acquitter de toute autre responsabilité confiée Vos qualifications: Parler, lire et écrire couramment l'anglais et le français Expérience en pièces ou service en concession Une à deux années d'expérience dans l'industrie automobile, en concession ou avec le logiciel de PBS serait un atout Compétences informatiques et forte connaissance des logiciels de Microsoft Office Aptitudes supérieures pour la communication et en relation avec la clientèle Facilité à dépanner les clients, résoudre les problèmes et documenter ses activités Gérer efficacement son emploi du temps et son organisation personnelle, maîtriser des tâches multiples et établir adéquatement les priorités Avoir le sens du dépassement Il sera exigé de voyager à travers le Canada et les États-Unis jusqu'à 2 semaines par mois Diplôme d'études secondaires (DES) au minimum Ce que nous offrons: Excellentes perspectives d'avancement dans l'entreprise Un département de formation dédié à vous aider professionnellement et personnellement L'opportunité de voyager Stationnement gratuit Activités spéciales pour notre personnel Salaire annuel de base compétitif (48 000 $ à 55 000 $ CA) Boni de certification au logiciel jusqu'à 4800 $ par année Excellent boni pour référencement de personnel Rabais corporatifs chez GM, Dell, Goodlife et plus encore! Si vous êtes sélectionné(e) pour une entrevue, nous vous contacterons par courriel. S'il vous plaît vérifiez vos courriels indésirables régulièrement. PBS Systems est une entreprise soucieuse de l'équité en matière d'emploi. Nous vous fournirons un logement dans le cadre du processus d'embauche en cas de besoin.
Bilingual Software Trainer - Accounting
Equest, Montreal, QC
"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Bilingual Automotive Accounting Software Trainer (DTO Bilingual Trainer - Accounting) you will provide support and training to new and existing customers on our Dealer Management Software (DMS). Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO Trainers also assist customers onsite in person, when required, with new software install training. This is a remote work opportunity based out of Quebec (Montréal area preferred) and requires travel to customer sites in Canada, the US, or the Caribbean. This position will support mostly our Quebec based clients. Half of your work will be done from home, the other half you will be traveling to the dealership's site as part of the installation team. Job Responsibilities: Learn and develop an understanding of the PBS software. Learn and develop an understanding of the process for training customers on the PBS software. Learn and develop an understanding of data entry and other key tasks The ability to complete the payroll module - if applicable Become an install resource without assistance Demonstrate the ability to prioritize tasks without direction from Team Leads Taking the initiative to learn new products to increase their knowledge Provide excellent support to our customers in our software Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers Work directly with customers and train all sessions in assigned silo and if possible other silos Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded Responds to both internal and external training requests in a timely manner Write up tickets and investigate issues that arise and escalate issues to the corresponding teams Create and maintain a positive work environment Knowledge sharing within own silo and others within DTO Maintain documentation and update as processes change within department Willingness to commitment to an ongoing system of education and cross-training Ensure DTO queue is monitored Customer focus / excellent customer service skills Willingness to go the "Extra Mile" Perform other duties and responsibilities as assigned Qualifications: Fluent in French and English (speaking, reading, and writing) Experience in the accounting area of a dealership preferred 1-2 years' previous experience in the automotive industry, dealership environment or PBS is preferred High School Diploma Computer proficient with knowledge of Microsoft Office Suite Strong problem solving & trouble shooting skills Effective time management & organizational skills Strong multi-tasking & prioritization Strong documentation abilities Excellent communication skills Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of Covid-19 vaccination, valid passport and/or US visa (if applicable), and valid full class driver's license is required What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.#INPBS
Team Lead - French Support
Equest, Montreal, QC
"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Team Lead - Bilingual Support , you will be responsible for providing guidance, coaching and support to your team. In addition, you will be providing remote and on-site support and training to our clients that use our software both in English and French . This is a r emote work opportunity based out of Quebec (Montréal area preferred) and requires travel to customer sites in Canada, the US, or the Caribbean. This position will support mostly our Quebec based clients. Half of your work will be done from home, the other half you will be traveling to the dealership's site as part of the installation team. Job Requirements: Handling incoming external and internal issues, concerns, and requests through all our support channels (Phone, Email, Live Chat, etc.) within our department, and ensuring they are addressed in a professional and timely manner. Logging and documenting all customer interactions within our ticketing system and escalating matters as required. Collaborating with other groups/departments to streamline service delivery. Identify opportunities to drive process improvements that positively impact the client's experience. Develop knowledge and understanding of our software and the supporting Infrastructure. Achieve program certification within your primary group within 6 months, and additional program certification/s within 18 months, up to PBS Certified Professional status. Maintaining a high level of punctuality as well as a consistent, reliable attendance standard. Achieving and exceeding KPI targets and other Metrics defined by the department. Available to travel as and when the need arises throughout the US and Canada. Keeping abreast of Software enhancements and new released, by attending Apogees and reviewing release notes. Assisting and training current as well as new staff members. Maintaining and contributing knowledge-based articles including informational articles, how-to's, troubleshooting guides and FAQs. Escalating Incidents, Problems, and Enhancement tickets to our development team. Ticket/ Queue Management - Reviewing and actioning outstanding tickets as required. Problem Management - Define, address, and manage the root cause of a problem, to help prevent further issues. Communicate and coach direct reports on daily performance and quality & quantity of work, behavior, punctuality, and attendance standards within the team. Analyze and evaluate KPI targets and other Metrics defined by the department, and use results for performance reviews, to help develop Analysts and improve team performance. Manage/coordinate client escalations and communications. Escalate client as well as staffing issues and concerns to the Program Manager. Collaborating with other team leads to ensure adequate staffing levels are scheduled and maintained. Commit to an ongoing personal development and cross-training as recommended by the Program Manager. Create a positive workplace culture. Qualifications: Excellent communication and listening skills with the ability to communicate clearly and professionally, both verbally and in writing. Strong Leadership and coaching abilities Strong time management & organization skills. Strong decision making and analytical abilities. Strong detail orientation. Excellent computer skills with a proficiency in Microsoft products including but not limited to Windows 10/11, Outlook, Excel, Word, Teams, etc. Ability to work independently and within a team environment. College Diploma. Must have Valid Drivers license. Previous customer service, helpdesk or dealership experience will be considered an asset. Over 3+ years of PBS experience, Dealership/Automotive or leadership experience within a customer support environment What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.
Software Dev Engineer - Compiler, Annapurna Labs
Amazon, Toronto, Ontario
BASIC QUALIFICATIONS• Currently enrolled, or completed within the last 12 months, a Bachelor's degree program or higher Computer Science, Computer Engineering, Electrical Engineering, in these fields are considered with a graduation conferral date between December 2024 and September 2025• Programming experience in internship or coursework with programming language such as Python, C, or C++.Candidates with strong interests and academic qualifications/research focus in two of the following:• Data structures and algorithms • Compilers and Instruction Set ArchitectureKnowledge of resource management, scheduling, code generation, and compute graph optimizationExposure to front-end ML frameworks (i.e. PyTorch, TensorFlow, etc.)DESCRIPTIONAt AWS our vision is to make deep learning pervasive for everyday developers and to democratize access to cutting edge infrastructure. In order to deliver on that vision, we've created innovative software and hardware solutions that make it possible.AWS Neuron is the SDK that optimizes the performance of complex neural net models executed on AWS Inferentia and Trainium, our custom chips designed to accelerate deep-learning workloads.The Neuron SDK consists of a compiler, run-time, and debugger, integrated with Tensorflow, PyTorch, and MXNet. It is preinstalled in AWS Deep Learning AMIs and Deep Learning Containers for customers to quickly get started with running high performance and cost-effective inference.The Neuron team is looking for students interested in learning about and contributing to deep learning compilers to solve our customers toughest problems. As a compiler engineer on the Neuron team, you will be supporting the ground-up development of a compiler targeting AWS Inferentia and Trainum. This is an opportunity to work on a brand new product where you will architect and implement business-critical features, and be mentored by a brilliant team of experienced engineers.Key job responsibilities•Innovating and delivering creative SW Designs to develop new services, solve operational problems, drive improvements in developer velocity, or positively impact operational safety•Writing requirements capturing documents, design documents, integration test plans, and deployment plans•Communicating status and progress of deliverables to schedule, and sharing learnings/ innovations with your team and stakeholdersWe are open to hiring candidates to work out of one of the following locations:Toronto, ON, CANPREFERRED QUALIFICATIONS•Previous technical internship(s), if applicable.•Experience in automating •Ability to effectively articulate technical challenges and solutions.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.Salary: . Date posted: 03/29/2024 10:03 PM
Administrative Assistant - Operational Support, Part Time, Bilingual, Montreal, QC
Equest, Montreal, QC
Administrative Assistant - Operation Support, Part-Time, Bilingual Intertek is searching for an Administrative Assistant - Operation Support to join our Electricalteam in our Montreal, QC office. We're looking for somebody with prior experience in an administrative position who speaks French and English and is willing to work part-time. This is a fantastic opportunity to grow a versatile career as an Administrative Assistant supporting our Electrical business unit by performing a full range of administrative duties, including running reports using Microsoft office, data analysis, billing and month end reconciliation. What it takes to be successful in this role: Create various documents, spreadsheets, etc. utilizing Microsoft Office software. Review deliverables from the Field Inspectors for correctness. Research a wide variety of information requests. Assist with developing, updating, and/or reviewing local operating procedures, work instructions and helping with Purchasing, PO's and minor financial requests. Create billing sheets. Assist with month end re-conciliation. Assist with the analysis of data as required. Assist with forecasting and month end reports. Performing other work as required. Essential Requirements and Qualifications High School Diploma or GED. Prior experience directly related to the role. Microsoft Office proficiency. Ability to work in fast-paced, multi-tasking environment with shifting priorities and demanding deadlines. Must be detailed-oriented and able to effectively prioritize and organize workload, with efficient time management. Ability to communicate and interact effectively in verbal written and presentation formats. Must possess the fundamental technical and administrative skills required to perform the job duties. Excellent communication skills, both verbal and written. Excellent prioritization, organization, and time management skills. Be able to type quickly with high degree of accuracy. Preferred Requirements and Qualifications Certificates or proven skills with Microsoft Office. 1+ years of experience in a similar industry. Why work at Intertek? Intertek is a world leader in the $250 billion Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. At Intertek, we exercise our spirit of innovation, the passion of our people and our unmatched customer commitment to realize our purpose of making the world an ever better, safer, and more sustainable place for all. Learn more about Our History and What We Do . What we have to offer: We offer a salary and benefit package competitively placed within the local market, including medical, dental, vision, life, disability, RRSP with company match, tuition reimbursement and more. Intertek believes that Our People are our strongest tool for success. Please apply online at Intertek Canada Careers (oraclecloud.com) We are an Equal Opportunity Employer and do not discriminate against applicants due to disability, race, colour, religion, sex or national origin. This position outline is a general guideline and does not represent all encompassing details. The position assumes that the incumbent has both the mental and physical requirements to carry out the above defined duties.
Product Manager, Artificial Intelligence
Air Canada, Dorval, QC
Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. In this role, you will join one of Air Canada's AI project teams building machine learning and optimization solutions for internal units in the Commercial, Operations or Corporate space. The project team primarily comprises of data scientists, data developers, operations research scientists, machine learning engineers, and delivery leads. As you join a project to deliver a deployable production-grade application to one of our business stakeholders, you will collaborate with business stakeholders and subject matter experts in software development. All projects are executed in agile mode, following 2-3 weeks sprints, with incremental releases leading to the final production release. As an (IT) Product Manager, AI, you will play a pivotal role in the success of AI projects at Air Canada and own two-way communication channels. Firstly, you will work closely with business stakeholders to understand what the business problem to be solved is and what the business objectives to be realized are, and then articulate this understanding and thought process into business requirements and measurable success criteria, seek feedback and alignment with the business stakeholders, and finally break these business requirements into technical specifications, artifacts, tasks, and work packages to be implemented by different technical teams and identify the dependencies between different workstreams. Secondly, as the technical teams progress on the implementation plan and generate incremental results every sprint, you will review and validate the results, provide constructive feedback, and translate and present these technical results to the business stakeholders in a business-oriented format which includes clear presentations, rich data visualizations, and dashboards. The successful candidate for this role will be proficient in verbal and written communication, as well as have a very strong business acumen, able to engage with business stakeholders, shadow their work, and do a deep dive into their business processes to be able to proactively recommend requirements, features, and enhancements to mitigate pain points, increase efficiencies, improve customer experience, maximize revenue, or minimize costs. Ideally, the candidate has been played an active technical role delivering an AI project from ideation to production. Although there is no requirement to deliver code in this role, you are expected to be comfortable with hands-on data manipulation, querying, and analysis to be able to prepare relevant data visualization to be presented to business stakeholder, build dashboards to gain and demonstrate insights, and respond to business questions and investigations on the explainability of the output results from machine learning and optimization models. Responsabilities: Articulate the technical requirements of the project and communicate them clearly to stakeholders. Define key features that can be delivered to achieve the business objectives envisioned by the business product owner. Partner with business teams to understand and document their business processes, then translate that into business requirements, features, enhancements, etc. Maintain the product backlog using functional decomposition to create a well-organized, value-driven framework. Partner with the business product owner to identify priorities, and use that to organize user stories, plan deliverables, milestones, and releases. Become the liaison between the development team and the business users and stakeholders, supporting development activities. Translate business requirements into technical user stories that the development team can implement, translate the questions of development team into business questions that the business can address, and integrate clarification and feedback from the business to enrich the business requirements and user stories. Define the requirements for wireframes and personas and user experience for application side. Define non-functional requirements, i.e., accessibility, adaptability availability, compliance tolerance, etc. Act as communication broker within the business community and therefore help the development teams find the right people to work with. Produce data visualizations and dashboards to communicate insights on the results from the AI models to business stakeholders. Capture and document business questions on the explainability of AI models, analyze data in detail, and prepare documentation to respond to these investigations in a clear format. Partner with the business product owner to identify acceptance criteria and acceptance tests. Partner with the business stakeholders to validate requirements, document acceptance criteria, and connect with testing groups during UAT to review and validate the setup of the testing strategy. Provide feedback on the incremental results generated by the development team every sprint. Qualifications Master's degree, preferably in Engineering, Computer Science, Business Analytics, Statistic or Mathematics, or bachelor's degree with relevant experience commensurate to the role. 5+ years experience in a product role or a technical role that assumed high interface with business stakeholders. Certifications in business analytics, such as CBAP (Certified Business Analysis Professional), data science, or artificial intelligence would be a plus. Proficient in hands-on data manipulation, querying, deep dive analysis, working with data from multiple sources to gain and deliver insights. Experience with data visualization tools such as Tableau or PowerBI, Plotly, etc. Proficiency in using query languages such as SQL, Python, etc. Knowledge of cloud computing platforms (Microsoft Azure, AWS, Google Cloud). Experience working in an Agile team environment. Ability to foster teamwork, and to effectively drive cross-team solutions that have complex dependencies and requirements. Experience leading and facilitating workshops with business stakeholders. Strong presentation skills, with the ability to explain complex analytical concepts to a non-technical audience. Ability to proactively identify risks and recommend potential mitigations or contingencies. Flexibility and resilience to work under tight deadlines and adjust to rapidly changing conditions. Ability to notice, interpret, and anticipate others' concerns or reactions and communicate with them empathetically. Bias to action in search of business objectives with focus on meeting customer expectations. Self-motivated and highly independent. Conditions of Employment: Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position. Linguistic Requirements Based on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees' unique contributions to our company's success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
Bilingual Automotive Software Trainer (Fixed Ops)
Equest, Calgary, AB
"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Bilingual Software Training & Transitions (ST&T) Trainer - Fixed Ops you will provide training to existing customers on our Dealer Management Software, in both English and French. You will be responsible for assisting customers' training both on the phone and virtually leading up to the new software completion. Bilingual ST&T Trainers also assist the customer onsite/in person, when required, with new software install training. This is not a remote work opportunity. Job Responsibilities: Learn and develop an understanding of all areas of the PBS software Learn and develop an understanding of the process for training customers on the PBS software Learn and develop an understanding of data entry and other key tasks Become an install resource without assistance Demonstrate the ability to prioritize tasks without direction from Team Leads Taking the initiative to learn new products to increase their knowledge Provide excellent support to our customers in our software Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers Work directly with customers and train all sessions in assigned module or modules Maintain a positive relationship with customers, identifying customer needs and ensure they are being met Responds to both internal and external training requests in a timely manner Write up tickets and investigate issues that arise and escalate issues to the corresponding teams Create and maintain a positive work environment Knowledge sharing within own module and others within ST&T Maintain documentation and update as processes change within department Willingness to commit to an ongoing system of education and cross-training Ensure ST&T queue is monitored Customer focus / excellent customer service skills Perform other duties and responsibilities as assigned Qualifications: Fluent in French and English (speaking, reading, writing) 1-2 years' previous experience in the automotive industry/dealership environment preferred, PBS experience considered a strong asset Experience in the parts and/or service area of a dealership preferred High School Diploma Strong knowledge of Microsoft Office Suite Excellent communication skills Strong problem solving & trouble shooting skills Strong documentation abilities Effective time management & organizational skills Strong multi-tasking & prioritization Willingness to go the "Extra Mile" Travel within Canada and the USA (1 week per month) is required; in consequence, proof of valid passport and/or US visa (if applicable) are required What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required. #INPBS
Bilingual Automotive Software Trainer (Fixed Ops)
Equest, Milton, ON
"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Bilingual Software Training & Transitions (ST&T) Trainer - Fixed Ops you will provide training to existing customers on our Dealer Management Software, in both English and French. You will be responsible for assisting customers' training both on the phone and virtually leading up to the new software completion. Bilingual ST&T Trainers also assist the customer onsite/in person, when required, with new software install training. This is not a remote work opportunity. Job Responsibilities: Learn and develop an understanding of all areas of the PBS software Learn and develop an understanding of the process for training customers on the PBS software Learn and develop an understanding of data entry and other key tasks Become an install resource without assistance Demonstrate the ability to prioritize tasks without direction from Team Leads Taking the initiative to learn new products to increase their knowledge Provide excellent support to our customers in our software Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers Work directly with customers and train all sessions in assigned module or modules Maintain a positive relationship with customers, identifying customer needs and ensure they are being met Responds to both internal and external training requests in a timely manner Write up tickets and investigate issues that arise and escalate issues to the corresponding teams Create and maintain a positive work environment Knowledge sharing within own module and others within ST&T Maintain documentation and update as processes change within department Willingness to commit to an ongoing system of education and cross-training Ensure ST&T queue is monitored Customer focus / excellent customer service skills Perform other duties and responsibilities as assigned Qualifications: Fluent in French and English (speaking, reading, writing) 1-2 years' previous experience in the automotive industry/dealership environment preferred, PBS experience considered a strong asset Experience in the parts and/or service area of a dealership preferred High School Diploma Strong knowledge of Microsoft Office Suite Excellent communication skills Strong problem solving & trouble shooting skills Strong documentation abilities Effective time management & organizational skills Strong multi-tasking & prioritization Willingness to go the "Extra Mile" Travel within Canada and the USA (1 week per month) is required; in consequence, proof of valid passport and/or US visa (if applicable) are required What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required. #INPBS
Bilingual Automotive Software Trainer (Sales)
Equest, Calgary, AB
"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Bilingual Software Training & Transitions (ST&T) Trainer - Sales you will provide training to existing customers on our Dealer Management Software, in both English and French. You will be responsible for assisting customers' training both on the phone and virtually leading up to the new software completion. Bilingual ST&T Trainers also assist the customer onsite/in person, when required, with new software install training. This is not a remote work opportunity. Job Responsibilities: Learn and develop an understanding of all areas of the PBS software Learn and develop an understanding of the process for training customers on the PBS software Learn and develop an understanding of data entry and other key tasks Become an install resource without assistance Demonstrate the ability to prioritize tasks without direction from Team Leads Taking the initiative to learn new products to increase their knowledge Provide excellent support to our customers in our software Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers Work directly with customers and train all sessions in assigned module or modules Maintain a positive relationship with customers, identifying customer needs and ensure they are being met Responds to both internal and external training requests in a timely manner Write up tickets and investigate issues that arise and escalate issues to the corresponding teams Create and maintain a positive work environment Knowledge sharing within own module and others within ST&T Maintain documentation and update as processes change within department Willingness to commit to an ongoing system of education and cross-training Ensure ST&T queue is monitored Customer focus / excellent customer service skills Perform other duties and responsibilities as assigned Qualifications: Fluent in French and English (speaking, reading, writing) 1-2 years' previous experience in the automotive industry/dealership environment preferred, PBS experience considered a strong asset Experience in the sales area of a dealership preferred High School Diploma Strong knowledge of Microsoft Office Suite Excellent communication skills Strong problem solving & trouble shooting skills Strong documentation abilities Effective time management & organizational skills Strong multi-tasking & prioritization Willingness to go the "Extra Mile" Travel within Canada and the USA (1 week per month) is required; in consequence, proof of valid passport and/or US visa (if applicable) are required What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required. #INPBS
2024 Software Dev Engineer Intern - Brisbane, Grocery Shopping Experience
Amazon, Brisbane, Queensland, Australia
View transcriptBASIC QUALIFICATIONS- Penultimate year of a Bachelor's or Master's Degree in Computer Science, Computer Engineering, or related fields at time of application - Although no specific programming language is required - you should be familiar with the syntax of languages such as Java, C/C++, or Python - Knowledge of Computer Science fundamentals such as object-oriented design, algorithm design, data structures, problem solving and complexity analysisDESCRIPTIONCome and build production software as an Amazon Software Development Engineer Intern. We are looking for passionate developers who love solving challenging problems, learning on the job, and working in a team to get stuff done.You'll work on all phases of the software lifecycle alongside a diverse team. Your fresh perspective will inform innovative solutions to problems customers' face every day.Amazon offers a unique work environment. You will be able to work on the A to Z of problems, at scale, for real customers.Get your career off to a flying start! Solve challenging problems. Build software that helps customers daily. And have a ton of fun doing all that. We want to hear from you today!Responsibilities : • Ability to design and code right solutions starting with broadly defined problems. • Drive best practices and engineering excellence. • Work with other team members to develop the architecture and design of new and current systems. • Work in an agile environment to deliver high quality software.This internship will start from December 2024 to February 2025. You must be available during this period to be eligible. We are open to hiring candidates to work out of one of the following locations:Brisbane, QLD, AUSPREFERRED QUALIFICATIONS- Experience developing software on Amazon Web Services (AWS) platformsAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/08/2024 10:34 AM