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Service Advisor - Mercedes-Benz Surrey
OpenRoad Auto Group, Surrey, BC
UNLIMITED POSSIBILITIES AHEADPosition:Service AdvisorStatus:Full-TimeDealership: Mercedes-Benz SurreyDepartment:Service Compensation: $75,000-$95,000 per annum *this is a commissioned position - wages commensurate experience & productivity We believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives Internal and external, training & development opportunities for skill development and growth Be part of a collaborative, friendly and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive extended health and dental plan tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Handle customer inquiries promptly and accurately, listen to vehicle concerns and write repair orders. Ensure repair orders and all paperwork is legibly and accurately completed, with all customer requests or points of concern documented. Obtain all customer (including signature) and vehicle data and fill in required spaces on all repair orders. Process all paperwork as jobs are completed. Review all repairs and changes with the customer upon delivery of the vehicle. Assist in scheduling customer vehicles for service work by allowing adequate time for repairs/maintenance and securing additional time as required. Monitor work-in-progress to ensure that repairs are being performed properly and time schedule is being met as promised. Notify customers if delays are expected or additional work is needed. Use service files to suggest additional repairs or services if required. Estimate costs and completion times, do not hesitate to ask the Service Manager for assistance. Identify and give special attention to repeat repairs, and assign the original technician on all comeback jobs. Notify customers when backorder parts become available. Determine warranty coverage and verify repair date, mileage, etc. Resolve all customer complaints for a win/win outcome. Implement/suggest preventative measures to reduce the number of complaints. Perform walk-around inspection on all customer vehicles noting damage such as scratches, dents, missing hubcaps, etc. Arrange for alternate transportation as needed and manage loaner vehicles. Work to improve dealership CSI and general customer satisfaction in accordance with OpenRoad's philosophies, policies, and procedures. Maintain paperwork and ensure the reception area is in a clean and orderly fashion. Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Working knowledge of automotive equipment. Knowledge of techniques of customer satisfaction and retention. Ability to maintain records and prepare reports using a computerized equipment maintenance system. Ability to work cooperatively with all levels of the organization. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to operate assigned equipment. Ability to make sound decisions in a manner consistent with the essential job functions. A valid British Columbia driver's license, with a clean driving record. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3464 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!
Service Advisor - OpenRoad Toyota Richmond
OpenRoad Auto Group, Richmond, BC
UNLIMITED POSSIBILITIES AHEADPosition:Service AdvisorStatus:Full-TimeDealership:OpenRoad Toyota RichmondDepartment:ServiceWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 20 automotive brands across 25 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching, Tool Purchase Subsidy Internal and external, training & development opportunities for skill development and growth Be part of a collaborative, friendly and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive extended health and dental plan tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Handle customer inquiries promptly and accurately, listen to vehicle concerns and write repair orders. Ensure repair orders and all paperwork is legibly and accurately completed, with all customer requests or points of concern documented. Obtain all customer (including signature) and vehicle data and fill in required spaces on all repair orders. Process all paperwork as jobs are completed. Review all repairs and changes with the customer upon delivery of the vehicle. Assist in scheduling customer vehicles for service work by allowing adequate time for repairs/maintenance and securing additional time as required. Monitor work-in-progress to ensure that repairs are being performed properly and time schedule is being met as promised. Notify customers if delays are expected or additional work is needed. Use service files to suggest additional repairs or services if required. Estimate costs and completion times, do not hesitate to ask the Service Manager for assistance. Identify and give special attention to repeat repairs, and assign the original technician on all comeback jobs. Notify customers when backorder parts become available. Determine warranty coverage and verify repair date, mileage, etc. Resolve all customer complaints for a win/win outcome. Implement/suggest preventative measures to reduce the number of complaints. Perform walk-around inspection on all customer vehicles noting damage such as scratches, dents, missing hubcaps, etc. Arrange for alternate transportation as needed and manage loaner vehicles. Work to improve dealership CSI and general customer satisfaction in accordance with OpenRoad's philosophies, policies, and procedures. Maintain paperwork and ensure the reception area is in a clean and orderly fashion. Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Working knowledge of automotive equipment. Knowledge of techniques of customer satisfaction and retention. Ability to maintain records and prepare reports using a computerized equipment maintenance system. Ability to work cooperatively with all levels of the organization. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to operate assigned equipment. Ability to make sound decisions in a manner consistent with the essential job functions. A valid British Columbia driver's license, with a clean driving record. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3360 We are an equal-opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!
Senior Organizational Development Consultant to advise on Human Resourcing strategies for a public sector Real Property organization
S.i. Systems, Ottawa, ON
S.i. Systems' valued public sector client is building a pool of Senior Organizational Development Consultants to work on an as-needed basis over the next 4+ years, primarily in providing advice and guidance on Human Resourcing strategies for a public sector Real Property organization. Three years ago, the Client assumed real property custodial responsibility for its facilities assets. The Real Property Branch (RPB) budget went from $2M to almost $35M per year, resulting in a dramatic increase of legal and financial risks as well as accountabilities for the proper management of its facilities. However, RPB received minimal resource additions to accompany these added responsibilities. This has created significant risk to the RPB’s ability to deliver services and properly manage its dedicated facilities. The Client requires areview and reassessment of all real property processes and planning capacity to ensure that the human resources will meet current and long-term operational requirements of the organization. The organizational capacity reassessment and implementation will require a holistic change management approach that will support the organisation through this transition. The successful candidate for this role must have: Developed an organizational strategy for a Government of Canada Real Property organization within the last 10 years Reviewed the HR management strategy and provided advice on organizational changes and improvements to senior management of three (3) separate Government of Canada departments, agencies or Crown Corporations in the last 5 years As an Organizational Development Consultant, you will be responsible for: Assessing the organization's capacity/capability to undertake and successfully deliver a project, an initiative or a change in the context of the existing organizational environment, programs, and policies Advising Senior Management on a range of issues affecting the organization's ability to achieve a program or project's objectives Establishing a set of business rules and policies governing an organization's human resource management arrangements Assessing existing and planned changes in HR management strategies to ensure consistency between an organization's HR management strategies and government-wide strategies Designing processes to regularly review and revise existing accountabilities and competencies as the organization evolves Performing system-centered process mapping to define the structure of organizational processes: including definition of activities to be performed, required inputs, outputs to be produced, and framework within which to operate Defining potential organizational changes and improvements based on an organization's strategy and values Developing and/or implementing organizational change and improvement plan including identifying organizational changes and improvements, and prioritization of recommended improvements Using the appropriate organizational development methodology and approach to assessment and intervention Prototyping potential solutions, scenarios, providing trade off information and suggesting a recommended course of action on organizational improvements/changes Providing advice on and/or assisting in implementing organizational changes and improvements Developing coaching, mentoring, information sessions and training the organization to perform any of the above actions Conducting reviews and developing implementation strategies Conducting organizational health assessment and development of strategy and its implementation Apply
Sr. Change Management Consultant (Enhanced Reliability) to identify and document issues to develop a work plan to re-define and implement the new requ
S.i. Systems, Ottawa, ON
Our valued Public Sector client is in need of a Sr. Change Management Consultant (Enhanced Reliability) to identify and document issues to develop a work plan to re-define and implement the new requirements within the constraints of the framework The client has the primary (but not exclusive) responsibility for meeting the federal government’s constitutional, treaty, political, and legal responsibilities to First Nations, Inuit, and Northerners. Under this mandate, the client is responsible for the planning, design, implementation, and assessment of policies and the delivery of a variety of programs and services to First Nations, Inuit, and Northern peoples and communities. The client has developed many systems to support programs and service delivery. In addition to the collection and analysis of data related to these programs and services, data has been used to provide reports to meet a multitude of internal and external purposes. Typical activities of a Level 3 - Change Management Consultant may Include (but are not limited to): Conducting and supporting a review and analysis of the current state of coding structures as a result of the SAP implementation and making recommendations for required changes as a result of TBS Policy on Results Framework requirements; Developing a work plan to re-define and implement the new requirements within the constraints of the framework; Analysis and development of business “critical success factors”; Coordinating, supporting and working with operational business areas and SAP service providers to engage in the initiative where and when required; Support the Implementation of the work plan through the provision of SAP data Input, guidance and oversight of affected operational groups; Developing change management plans and strategies; Supporting SAP, GCIMS, TFMS and STS operational services when and where required; Providing any other related Change Management and Documentation services necessary In support of the operational pressures and requirements and In support of the insourcing Initiative; Transferring knowledge to Government of Canada staff when required; Providing the project authority with appropriate project documentation and material; Providing weekly status reports to the project authority; Responsible for leading other functional staff to define business strategy and processes In support of transformation and change management activities; Participate in change Impact analysis and change management activities; Coordinate development of training and coordination with other stakeholders; and, Create presentations and present to various stakeholders, and facilitate meetings and discussions. We are looking for someone with the following experience: 13 years experience working on Financial Systems business transformation projects with an overall budget of $5 Million or more 10 years experience in developing change management plans and strategies, communications materials, and presentations 10 years experience in evaluating the impact of business transformation and changes in Large-Scale Organizations*. *Large-Scale Organization is defined as an organization with 3000 or more employees. 5 years experience in conducting information gathering, interviews and workshops with business and technical communities in a Large-Scale De-Centralized Organization* in support of financial systems project initiatives. 10 years experience in developing new business policies and procedures to support business changes and transformation. Experience working as a change manager on a financial systems project with a duration of six (6) months or more within 3 Federal Government Departments Apply
Ergonomic Consultant
Ministry Of Labour, Immigration, Training And Skills Development, Hamilton, Mississauga, North York, Scarborough, On ...
ARE YOU READY TO MAKE A DIFFERENCE IN THE LIVES OF ONTARIO WORKERS? RECEIVE EXTENSIVE AND EXCELLENT TRAINING TO MEET THE DEMANDS OF THE EVOLVING WORKPLACES AND TO ADD AND DEVELOP NEW SKILLS TO YOUR TOOLBOX? ENTER INTO TRULY REWARDING WORK WITH A SUPPORTIVE TEAM OF PASSIONATE PROFFESIONALS?The Ministry of Labour, Immigration, Training and Skills Development contributes to the prosperity of Ontario by advancing health, safety, fairness and productive relationships in the workplace and the broader community.In this role, you will be part of a regional and corporate team of professionals consisting of: occupational hygiene consultants, ergonomists, engineers, radiation specialists and medical consultants.We are looking for passionate professional ergonomic consultants, whether you are ready to start your career as a new graduate or gain valuable experience in your existing career. The Ontario Public Service is an employer of choice and here at Ministry of Labour, Immigration, Training and Skills Development we provide the following sought after employment benefits:• Competitive benefits package• Competitive pension plan• Work-life balance• Hybrid work options• Compressed work weeks• Career growth and development• Training, development and education programs• Succession planning streams for management, policy and educational positions• Travel, meals and hospitality (lodging) paid by Employer• Fleet vehicles for your use of which maintenance and gas is paid for by the EmployerOPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.What can I expect to do in this role?You will:• get an opportunity to gain a breadth of experience in ergonomic task analysis, workplace design and evaluation and provide professional advice and consultation on related issues and hazards during workplace inspections and investigations• act as agents in the enforcement of other applicable legislation such as: Hazardous Products Act, Workplace Hazardous Materials Information System Regulation, Fire Code and Building Code Applications, First Aid Requirement• enforce the Occupational Health and Safety Act and the Act's regulations including the Regulations for Industrial Establishments, Health Care and Residential Facilities Regulations, Construction Projects and Mines & Mining Plants• visit various types of industrial, construction, healthcare and mining work sites to conduct inspections and investigations• collect scientific data of an ergonomic nature and analyze how the job is performed and assess the risks and hazards to workers based on the measurements taken and the types of injuries incurred• provide consultation, advice, recommendations to Ministry inspectors and workplace representativesHow do I qualify?Mandatory• The position requires the successful candidate to have a valid class G driver's licence or equivalent as recognized by the province of Ontario. The offer of employment is conditional upon the successful candidates providing proof that they have a valid driver's licence upon being hired.• Travel and work after hours may be required.• This position requires the successful candidate to hold a professional designation in Ergonomics, or the ability to obtain the certification within 1 year from the Canadian College for the Certification of Professional Ergonomists (CCCPE), Board of Certification in Professional Ergonomics (BCPE) or equivalent.Please note the extensive professional CCPE certification requirements can be found here and the extensive professional BCPE requirements can be found here. To be able to obtain the certification within 1 year would mean that you are already well in the process of completing the years of mandatory requirements to obtain the certification or already hold the certification.Technical knowledge:• you have advanced knowledge, understanding and training in the subspecialties of ergonomics such as kinesiology, human kinetics, psychology, physiology, biomechanics and/or equivalent experience in Occupational Ergonomics including ergonomic assessment methodologies• you have knowledge of the Occupational Health and Safety Act, Regulations, and Relevant policies, standards and practices to identify and evaluate occupational health and safety hazardsCommunication skills:• you have well developed communication skills to promote compliance, provide advice and consultation• you have the ability to accurately document and convey confidential and sensitive information with demonstrated experience in report writing including preparing technical ergonomic reports• you have conflict resolution and interpersonal skills to effectively interact with, impact, and influence others to a logical or appropriate course of action• you can respect differing interests and conflicting priorities in possible emotional circumstances• you have the ability to tactfully and professionally deal with contentious and emotionally charged work situationsAnalytical, research and investigative skills:• you have the ability to enforce, interpret, apply, and explain legislation• you have experience contributing your ergonomic knowledge, understanding and training to workplace inspections and investigations• you have experience conducting inspections and investigations including interviewing experience and experience handling evidence• you have reasoning, evaluative and analytical skills to interpret information, assess compliance with legislation, regulations, policies, procedures, or standards, and determine strategies/actions to be taken• you have knowledge of or experience with legal, court, or quasi-judicial proceduresOther important skills:• you use tact and good judgement to make recommendations in situations when required• you have knowledge of or experience with computer information technology, computer databases, and business software applications• you have planning and organizational skills to co-ordinate own workloadAdditional InformationAddress:• 3 English Permanent, 5001 Yonge St, North York, Toronto Region or 2275 Midland Ave, Scarborough, Toronto Region, Criminal Record and Judicial Matters Check, Driver's License History• 2 English Permanent, 1290 Central Pkwy W, Mississauga, Central Region, Criminal Record and Judicial Matters Check, Driver's License History• 1 English Permanent, 119 King St W, Hamilton, West Region, Criminal Record and Judicial Matters Check, Driver's License HistoryCompensation Group:Ontario Public Service Employees UnionUnderstanding the job ad - definitionsSchedule:6Category:Science and EngineeringPosted on:Thursday, November 2, 2023Note:• In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) may be required to undergo a security screening check. Refer to the above to determine the screening checks that are required for this position.Required security screening checks along with your written consent, will be sent to the Transition and Security Office (TSO), Corporate Talent Programs Branch, Talent and Leadership Division to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you.A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential.• W-LB-207457/23(6)Please note the job ad has been amended to include Scarborough as an additional vacancy location and to update contents throughout the job ad. The mandatory requirements section has been updated to include additional information on the certifications. The job ad has been extended to now close on December 22, 2023. If you have already applied to the posting, you do not need to reapply.
Cost Consultant Assistant
Core Two Management Group Ltd, Vancouver, BC, CA
Position: Cost Consultant AssistantEmployment type: Full time, permanent and indeterminateSalary: $25 per hourWorking hours: 37.5 hours per weekWork location: #520 - 601 W Broadway #300, Vancouver, BC V5Z 4C2Core Two Management Group Ltd is a leading professional cost advisory consultancy trusted by many owners, investors, and real estate developers to achieve better results and success. We are setting an example as leaders in the industry by utilizing both local and global expertise. Our core services include Development Management, Loan Monitoring, Cost Management and Specialist Support Services including Legal and Expert Witness reports/representation. By applying innovation, integrity, and intelligence, Core Two can deliver optimum value for your core.As a growing company, we are looking for an experienced, committed and hardworking Cost Consultant Assistant to join our team to provide essential support to our professional Cost Management team and to grow within our fast-expanding team.Duties include but are not limited to:•Assist the Cost Consultant and/or Senior Cost Consultant to prepare cost plans/estimates all stages of design in the residential, commercial and healthcare sector within British Columbia;•Prepare area schedules and query lists for issue to the design team;•Assist in preparing architectural take-offs and estimates, such as exterior wall enclosures, exterior and interior doors, windows, projections, interior partitions and finishes;•Market test for quotes with Contractors and Suppliers;•Assist the Cost Consultants and/or Senior Cost Consultant in maintaining the cost database;•Screen and prioritize communications, redirecting them to the appropriate individuals when necessary;•Manage appointments and meetings, ensuring accurate and efficient communication within the team;•Assist in preparing the document reviewed list, basis, assumptions, risks and opportunities for the project;•Conduct site inspection for monthly progress claims including assessing progress of work in consultation with the Cost Consultants and/or Senior Cost Consultant;•Assist in preparing loan monitoring reports for review by the Cost Consultant and/or Senior Cost Consultant;•Perform other related tasks as required by the Cost Management Team.Job Requirements•College Diploma in a relevant field such as Structural/Building/Architectural Technology is required;•At least one year work experience in a similar industry;•Knowledge in reading and understanding design drawing packs in architectural disciples is required;•Knowledge in reading design drawing packs for structural, mechanical and electrical disciplines is a plus;•Familiar in Planswift and excel;•Capable of managing multiple tasks, and ensure project deadlines are met;•Strong time management skills and highly organized;•Detail-oriented to ensure accuracy of delivery;•Adaptable and able to handle changing project requirements and priorities;•Ability to function in a fast-paced environment;•Good communication skills;•Motivated and willing to learn new skills;•Willingness to work some evenings and weekends (as needed);Method of application:By email to: Qualified candidates should forward their C.V. in confidence to:Only qualified candidates will be contacted.
Manager or Senior Consultant - Financial Industry Risk and Regulatory Compliance
Deloitte, Vancouver, BC
Job Type:Permanent Reference code:124988 Primary Location:Toronto, Ontario, Canada All Available Locations:Toronto, ON; Calgary, AB; Ottawa, ON; Vancouver, BC Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Learn from deep subject matter experts through mentoring and on the job coaching. Be encouraged to deepen your technical skills within Payments. Have many careers in one Firm. What will your typical day look like? As a Manager or Senior Consultant, you work in a collaborative team environment to analyze issues and address client challenges related to financial and non-financial risk management, process management, regulatory and/or legal compliance. Examples of topics you will be dealing with are laws and regulations issued by prudential regulators, provincial securities regulators and self-regulatory organizations. Topics span from Operational Risk, to Credit Risk, Market Risk and Capital. You will work, for example, in a capacity as team member, Subject Matter Expert and/or engagement leader as part of a transformation project, supporting process improvement engagements or designing enterprise risk management programs that help in preserving organizational value. Internal Audit experience or experience in working with Regulators is beneficial, but not required. You will have a hybrid role, which encompasses developing the Canadian marketplace, with focus in the GTA and Vancouver. In addition, you will have the opportunity to deliver national and international projects with our teams in Toronto and Vancouver at mid-sized and large financial institutions. Managers and Senior Consultants are expected to contribute to the firm's growth and development in a variety of ways, including: • Manage or participate in a diverse team of talented resources and provide ongoing coaching and feedback to enable the team to reach their highest potential • Cultivate and maintain relationships with client contacts at the same level in the client's organization • Develop your expertise in a specialization and your reputation as a business advisor • Deploy and develop engagement methodologies • Employ a structured approach to project management to ensure client satisfaction and project profitability • Contribute to practice growth and development • Participate in the development and delivery of training programs • Supporting development of Points of View, White Papers and solutions we can offer to our clients to support them in the best possible way About the team Deloitte's Risk Advisory practice advises organizations on how to effectively mitigate risk and make informed and intelligent risk decisions around business processes, controls, governance frameworks, technology and operations. As part of our team you will be: • Working in a fast growing and challenging environment with like-minded people who are eminent in their respective technical field • Developing solutions for our teams and clients • Continuing your professional development to reinforce and expand your chosen career path • Working with high profile clients on a variety of engagementsEnough about us, let's talk about you You are someone who has: / You are someone with: • 2-7 years of relevant experience; consulting experience and/or experience in financial services (i.e., banking, capital markets, asset management) preferred • Undergraduate or Graduate Degree in Finance, Statistics, Engineering, Economics, Accounting, Law, Business Administration or other similar disciplines • Experience in client-based, financial services industry environment; functional experience in compliance and risk management is beneficial • Experience managing risk, regulatory compliance, risk and regulatory reporting, quality assurance, and project teams through all phases of the project lifecycle, systems and technologies that support risk management is beneficial • Superior verbal, written and interpersonal communication skills • Ability to work in a fast paced and demanding environment • Ability to build and maintain relationships with clients and colleagues, demonstrated ability to establish priorities and meet challenging deadlines • Willingness to travel to client locations, as requiredTotal RewardsThe salary range for this position is $83,000 - $125,000 for Senior Consultants and $104,000 - $173,000 for Managers, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We'd love to hear from you! By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Compliance, Developer, Internal Audit, Risk Management, Law, Legal, Technology, Finance
Service Advisor - OpenRoad Richmond Region
OpenRoad Auto Group, Richmond, BC
UNLIMITED POSSIBILITIES AHEADPosition:Service AdvisorStatus:Full-TimeDealership: Richmond Auto MallDepartment:ServiceWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives Internal and external, training & development opportunities for skill development and growth Be part of a collaborative, friendly and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive extended health and dental plan tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Handle customer inquiries promptly and accurately, listen to vehicle concerns and write repair orders. Ensure repair orders and all paperwork is legibly and accurately completed, with all customer requests or points of concern documented. Obtain all customer (including signature) and vehicle data and fill in required spaces on all repair orders. Process all paperwork as jobs are completed. Review all repairs and changes with the customer upon delivery of the vehicle. Assist in scheduling customer vehicles for service work by allowing adequate time for repairs/maintenance and securing additional time as required. Monitor work-in-progress to ensure that repairs are being performed properly and time schedule is being met as promised. Notify customers if delays are expected or additional work is needed. Use service files to suggest additional repairs or services if required. Estimate costs and completion times, do not hesitate to ask the Service Manager for assistance. Identify and give special attention to repeat repairs, and assign the original technician on all comeback jobs. Notify customers when backorder parts become available. Determine warranty coverage and verify repair date, mileage, etc. Resolve all customer complaints for a win/win outcome. Implement/suggest preventative measures to reduce the number of complaints. Perform walk-around inspection on all customer vehicles noting damage such as scratches, dents, missing hubcaps, etc. Arrange for alternate transportation as needed and manage loaner vehicles. Work to improve dealership CSI and general customer satisfaction in accordance with OpenRoad's philosophies, policies, and procedures. Maintain paperwork and ensure the reception area is in a clean and orderly fashion. Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Working knowledge of automotive equipment. Knowledge of techniques of customer satisfaction and retention. Ability to maintain records and prepare reports using a computerized equipment maintenance system. Ability to work cooperatively with all levels of the organization. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to operate assigned equipment. Ability to make sound decisions in a manner consistent with the essential job functions. A valid British Columbia driver's license, with a clean driving record. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3805 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!
Senior Consultant, Data Protection & Privacy (Federal Reliability Clearance)
Deloitte, Toronto, ON, CA
Job Type:Permanent Reference code:125370 Primary Location:Toronto, Ontario, Canada All Available Locations:Toronto, ON Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.Have many careers in one Firm. Partner with clients to solve their most complex problems Be expected to share your ideas and to make them a reality. --What will your typical day look like? As a Data Protection and Privacy Consultant, you will join a team of problem-solvers, helping to tackle our clients' complex business issues from strategy to execution. You will collaborate with our Canadian Data Protection & Privacy specialists, as well as cross-functional cyber teams and our global network of experts to design and implement business and technology solutions addressing our clients' challenges. Work you will be involved in will include:• Conducting Privacy/Data Protection assessments • Providing our clients with practical and meaningful advice on matters related to privacy and the protection of personal information • Helping clients identify privacy-related, legal or business risks and assist them in the implementation of the appropriate organizational and technical safeguards • Planning and executing a pragmatic privacy and/or data protection approach to make it work within our clients' business operations • Assisting in drafting eminence materials to demonstrate Deloitte's expertise in the field • Tracking and understanding the fast-paced developments in the privacy and data protection landscape and technology changes and what this will mean for our clients and the market • Advising our client on both process, organizational and technical challenges related to privacy and data protection • Advising on security of personal and sensitive information • Supporting project management • Maintaining customer relationships and assisting with important business development activities • Translating tech into privacy, testing the new approaches and identifying/preparing privacy standards to guide systems developersAbout the team Deloitte's Cyber team responsible for Data Protection & Privacy helps organizations with cyber capabilities and solutions focused on development, transformation and resilience of data governance, data architecture and design, data protection and privacy, including enterprise-wide privacy and data protection programs. We help clients in developing a better understanding of the personal, sensitive, and confidential information they collect, process, and share, along with the associated protection requirements. We assist with strategy, reporting and validation, architecture, privacy compliance and governance, and data protection, including specific services relating to data inventory, data lifecycle mapping and requirements, data protection solution architecture, implementation, and management.Enough about us, let's talk about you While becoming proficient in Deloitte methodologies, you will acquire deeper knowledge of the legal and technical aspects of privacy and security. You will take more responsibility and the chance to coach more junior staff. As you become proficient in combining these various skillsets, you will have the possibility to turn your innovative ideas to implementation. You will grow through internal and external training programs and intensive on-the-job coaching as you work with top specialists who will share their experience and coach you. Lastly, you will have access to the Deloitte University, and work with a global network of privacy and data protection professionals who will influence and inspire the way that you work with your clients and with your team. We are looking for someone who is: • Passionate about privacy and/or data protection • Quick study and fluent in the technical and privacy obligations and challenges present in large transformational projects. • Aware of privacy challenges (ie. third-party cookies, consent management, privacy by design) and has a strong understanding of data security technologies (data loss prevention, encryption, data discovery and mapping tools) • Is articulate and professional and excited to collaborate closely with clients daily and to support their business growth • Able to embrace and adapt well to ever-changing circumstances • A university graduate, with either a legal or technical focus • Pragmatic and able to balance multiple simultaneous engagements • Skilled in effective time management and prioritization • Fully proficient with written and spoken English • CIPP, CIPM, and/or CIPT certificates are considered an asset Federal reliability clearance (or demonstrated ability to get such clearance) is a requirement of the role Understanding of federal and provincial privacy regulations/standardsTotal RewardsThe salary range for this position is $83,000 - $125,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our shared values While our Purpose guides us and helps explain why we exist, our shared values describe the behaviour we expect from each other at the firm. They provide common ground to unite us across cultures and geographies. They help us to earn the trust and respect of our stakeholders. We all commit to living by these shared values, to stay true to the principles they represent, and to honour the legacy from which they came. They are what sets us apart and makes us Deloitte. Every day, we live our Purpose through the following five shared values: Lead the way:Deloitte is not only leading the profession, but reinventing it for the future. We're also committed to creating opportunity and leading the way to a more sustainable world. Serve with integrity:Deloitte has earned the trust of employees, clients, regulators, and the public for 175 years. Upholding that trust is our single most important responsibility. Take care of each other:We look out for one another and prioritize respect, fairness, development, and well-being. Foster inclusion:We are at our best when we foster an inclusive culture and embrace diversity in all forms. We know this attracts top talent, enables innovation, and helps us deliver well-rounded client solutions. Collaborate for measurable impact:We approach our work with a collaborative mindset, teaming across businesses, geographies, and skill sets to deliver tangible, measurable, attributable impact. The next step is yours Sound like The One Firm. For You? At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We'd love to hear from you! By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Drafting, Solution Architect, Compliance, Developer, Data Architect, Engineering, Technology, Legal, Data
Senior Manager - Operate, Consumer Engagement & Marketing as a Service (CEMaaS)
Deloitte, Toronto, ON, CA
Job Type:Permanent Reference code:125596 Primary Location:Toronto, ON All Available Locations:Toronto, ON Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Learn from deep subject matter experts through mentoring and on the job coaching Leverage the Deloitte CPA Advantage program, a comprehensive support program for CPA modules and the CFE. Be encouraged to deepen your technical skills...whatever those may be. Build your leadership skills at Deloitte University. Have many careers in one Firm. Partner with clients to solve their most complex problems Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. Enjoy My Benefit Dollars - a flexible benefit to support your physical, financial and emotional well-being. Experience a firm where wellness matters. Experience MyFlex and an agile work environment where work is what you do not where you do it Experience MyFlex where reduced hours or seasonal work allows you to meet your personal goals. Build a network of colleagues for life Have an impact that matters through pro bono and significant volunteer opportunities. Be empowered to lead and have impact with clients, our communities and in the office. Be expected to share your ideas and to make them a reality. Be part of a firm that leads the way and pushes themselves to look like contemporary Canada. Grow your network and your knowledge by joining one of our many Employee Resource Groups. About Operate This is your opportunity to work in Operate at Deloitte. Operate services harness the latest technologies, talent, and capabilities from all over the world to deliver ongoing outcomes and client value. We do more than traditional business process outsourcing. We do more than just "keeping the lights on." We work shoulder-to-shoulder with clients and their customers, constantly adapting to the pace of change, to ideate, innovate, and embed continuous advantage at the heart of their operations. And we do it with the kind of drive and passion that comes from loving what you do-and who you do it with.About the team Our Consumer Engagement & Marketing as a Service group, which is part of the Operate business within Deloitte provides marketers with world-class prospect and customer data integration, customer experience, insights & analytics services that dramatically improve their prospecting and / or customer care strategies. Deloitte is seeking an exceptional and experienced Senior Manager who is passionate and driven, with strong communication and account management skills. This is a client-facing position that provides subject matter expertise in understanding the client's business needs and helping to identify and implement the best solution. This individual will report to the Director of Growth Accounts and manage an assigned client portfolio to continuously deliver value to drive growth and provide the highest level of service to our key accounts. To support this function, you will work closely with cross-functional teams to deliver best-in-class customer experience strategies and tactics.What will your typical day look like? Client Management • Serve as client lead and the main point of contact for a portfolio of strategic clients, owning the day-to-day relationship and business planning and leading a team of account managers and consultants and technical leads. • Work with business development and sales team to onboard new clients. • Lead current client agreements and have the ability to modify or expand scope as required. This includes working with legal, quality and risk, as well as privacy teams on opportunities for renewals. • Leads client projects and solves complex technical/business issues; provides direction to others • Manage delivery teams and provides quality service delivery through appropriate leveraging of resources assigned to the engagement/project • Drive sales as part of team • Proactively engage with business, technology, and operations teams with the goal of: o Understanding client business objectives and priorities, creating 'Know your Client' documents to record these business objectives o Working with clients to demonstrate how Deloitte's offerings and services can bring added value to their business o Proposing ideas to clients that will accelerate their ability to achieve their goals - discuss our solutions to generate interest - act as a 'solutions advocate' • Work with Clients/Internal Stakeholders to lead brainstorming sessions on developing solutions for business needs and challenges. • Lead meetings with project stakeholders, including vendors and partnering agencies; provide resolution to issues and updates to project status. • Identify opportunities for internal and client process improvements and work with our quality and risk teams to introduce them. • Be the client advocate - managing the overall health of the client relationship by working across internal departments to ensure that client expectations and requirements are understood, and deliverables are met Business & Strategic Development • Lead new client engagement agreements and have the ability to modify or expand scope as required. This includes working with legal, quality and risk, as well as privacy teams on new contracts and opportunities for renewals. • Lead proposals and business development efforts based on deep knowledge in area of specialization • Proactively identify client needs and partners with business areas to deliver solutions 'as One'. • Develop strategies, concepts and budgets to drive business. • Analyze challenges and opportunities with a view to impacts on the business. • Drive sales as part of team • Demonstrate ownership and understanding of the financials (P&L) - including monthly and quarterly reporting and forecasting. • Develop and achieve estimated targets based on personal revenue, utilization, clients services hours and team sales targetsEnough about us, let's talk about you • Post-secondary education in a relevant discipline (Computer Sciences, Business Administration, Marketing, Project Management, etc) or the approved equivalent combination of education and relevant management experience. • Minimum of 8+ years' experience leading client marketing/CRM programs in a client-facing role. • Minimum of 5+ years working in a client-service environment with a good understanding of how to translate client needs into Business Requirements. • Minimum of 5+ years business experience working with data with high comfort level working directly with databases • Track record of hitting renewal targets, driving incremental value, and retaining long-term client contracts. • Proficiency of the marketing technology ecosystem (specifically customer data, CRM, customer engagement, and campaign automation platforms). • Must be confident and possess strong communication, listening, and interpersonal skills, with an ability to communicate to diverse audiences. • Strong relationship management skills, including the ability to exercise sound judgment when facing complex partner negotiations. • Strong cross functional team player who is comfortable talking to topics related to marketing (both traditional and digital) data, strategy, CRM, customer care, and operations. • Highly organized with strong project management and organizational skills. • Ability to thrive in a fast-paced environment, handle a diverse workload, and meet aggressive deadlines. • Strong analytical and problem-solving mindset. • Team player with proven ability to prioritize, organize, manage time and multi-task with excellent attention to detail. • Basic knowledge of SQL or data querying tools • Basic knowledge of marketing campaign execution tool is an asset, specifically tools like Adobe Campaign, Adobe Journey Optimizer, Salesforce Marketing Cloud. • Exceptional stakeholder management and relationship building skills, with the ability to form positive working relationships with all levels of the organization and to forge solid internal and external relationshipsTotal RewardsThe salary range for this position is $118,000 - $220,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Marketing Manager, CRM, Project Manager, Accounting, CPA, Marketing, Technology, Finance
Senior Consultant, Liquidity & Interest Rate Risk
Deloitte, Vancouver, BC
Job Type:Permanent Reference code:124972 Primary Location:Vancouver, BC All Available Locations:Toronto, ON; Vancouver, BC Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Be encouraged to deepen your technical skills...whatever those may be. Have many careers in one Firm. Partner with clients to solve their most complex problems. What will your typical day look like?As a Senior Consultant, you work in a collaborative team environment to analyze issues and address client challenges related to liquidity risk management, Treasury Operations, Asset Liability Management (ALM), Balance Sheet Management (BSM), Interest Rate Risk (IRR) Management. Examples of topics you will be dealing with are the latest OSFI guidance on Liquidity Adequacy Regulation (LAR), B6, B12, Capital Adequacy Requirements in line with Basel III, ICAAP and the equivalent for provincial Regulators (e.g. BCFSA, FSRA, AMF). You will work for example in a capacity as Subject Matter Expert and Engagement Leader as part of a risk / regulatory transformation projects, regulatory reporting (IRRBB, ICAAP, LCR, NSFR), and business-driven transformations of the Treasury Operations, ALM and related areas. The work can include supporting Internal Audit engagements or independent assessments mandated by Regulators. Internal Audit experience and experience in working with Regulators is beneficial but not required. You will have a hybrid role, which encompasses developing the local Canadian marketplaces. In addition, you will have the opportunity to deliver national and international projects at mid-sized and large Financial Institutions. Experienced Senior Consultants are expected to contribute to the firm's growth and development in a variety of ways, including: • Delivering projects independently, under the guidance of an Engagement Manager and Partner while executing on the technical areas and interacting with the clients to provide advice. • Develop own point of views, white papers and solutions we can offer to our clients to support them in the best possible way • Manage and lead a small team of diverse team of talented professionals and provide ongoing coaching to them to enable them to reach their highest potential • Cultivate and maintain strong relationships with key client contacts • Deploy and develop current engagement methodologies • Employ a structured approach to project management to ensure client satisfaction and project profitability • Develop your expertise in a specialization and your reputation as a business advisor, always staying on top of regulatory guidelines and industry trends • Participate in the development and delivery of training programsAbout the teamDeloitte's Risk Advisory practice advises organizations on how to effectively mitigate risk and make informed and intelligent risk decisions around business processes, governance frameworks, technology and operations. As part of our team you will be • Working in a fast growing and challenging environment with like-minded people who are eminent in their respective technical field • Developing solutions for our teams and clients • Continuing your professional development to reinforce and expand your chosen career path • Working with high profile clients on a variety of engagementsEnough about us, let's talk about youYou are someone who has: / You are someone with: - 5+ years of relevant experience in (Regulatory / Legal) Compliance, Risk Management related projects for Banks, Credit Unions, Investment Managers, either as a Consultant or as part of a Risk or Compliance team in the industry - Undergraduate or Graduate Degree in Business Engineering, Finance, Economics, Law or related field - Experience in professional services or a client-based environment; functional experience in compliance and risk management - Industry experience, having worked in a Financial Institution in the Liquidity Risk, Market Risk team or in the Treasury Team (1st Line), is preferred - Experience managing regulatory compliance, risk and regulatory reporting and project teams through all phases of the project lifecycle - Experience with systems and technologies that support the Risk, Regulatory Reporting or Compliance function - Superior verbal, written and interpersonal communication skills, ability to work in a fast paced and demanding environment with strong project management skills - CFA designation is welcome but not required - Ability to build and maintain relationships with clients and colleagues - Demonstrated ability to establish priorities and meet challenging deadlines - Willingness to travel to client locations, as requiredTotal RewardsThe salary range for this position is $83,000 - $125,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Compliance, Internal Audit, Developer, Law, CFA, Legal, Finance, Technology
Director Consulting Services - SAP
CGI Group, Toronto, ON
Position Description: Director Consulting Services-SAPPosition Description :We are a global company of owners who shape the direction of our company and our own careers. CGI is among the largest independent IT and business consulting services firms in the world, and after 40+ years, we're still growing! The best version of us starts with you! Join CGI as a Director of Consulting Services (DCS) in Toronto, ON.The best version of you starts with a willingness to evolve and continually challenge yourself. This is an exciting opportunity to lead a portfolio of engagements for one of our telecommunications clients. This leader will have management responsibility with a significant focus on business development and delivery of consulting/products/services to our client. You will also manage engagement financials, client relationships and members while maintaining profitable growth year over year. We come together as teams with a diversity of backgrounds to solve the complex business and IT challenges with comprehensive services for leading organizations around the world.Our ideal candidate should possess deep telecommunications services domain experience, specifically in the field of IT and related delivery capabilities. You will be responsible for bringing solutions and thought leadership to our clients, work well in collaborative environments, be highly motivated by delivering excellent services to our clients and ensuring their satisfaction. Together we achieve meaningful results for our clients, invigorate the lives of our colleagues, and work to strengthen the communities we call home.As the DCS - SAP Practice, you will lead a team of senior SAP consultants and consultants that will be part of your delivery organization. Expertise in SAP S/4Hana is required. You will lead strategic pursuits, guide proposal building and orals presentations to create business solutions based on client growth requirements and market-driven business enhancements. Your team will take accountability for the winning of competitive proposals and the successful executions of assignments, projects and large delivery programs coordinating with local and global delivery centers. Employ and leverage your experience and creativity to design, propose and execute solutions for complex client problems in advanced business and technology environments.Your future duties and responsibilitiesJob Responsibilities:• Act as CGI lead, trusted advisor and business partner in identifying client needs and developing business process and technology solutions that solve critical issues and support organizational priorities• Provide guidance specific to effective SAP delivery requirements and SAP Agile methodology for various projects• Build strong relationships with clients in order to better understand and proactively respond to their needs, promote CGI full services offerings and help clients meet their strategic and tactical goals• Act as outside agent of change for our clients in order to improve services and productivity on an ongoing basis.• Provide sales leadership to global account teams supporting the client• Lead the account team in building client account strategies and plans• Identify solution providers with industry leading solutions for potential partnerships• Oversee delivery activities, working with delivery executives, to ensure solutions both deliver on-time and on-budget as well as deliver on business value. Ensure teams drive innovation and foster collaboration between CGI and client teams.• Develop a team, aligned with account growth, to evolve CGI's business within the account• Meet or exceed bookings, revenue and profit targets for the account• Accountable for managing the contract, P&L and to maintain alignment across all stakeholders with CGI and the client organizationClient Focused:• Establish credibility and trust across key decision makers and influencers at client organizations.• Be recognized as the client and industry expert through a clear understanding of industry best practices, and how CGI solutions support and accelerate the achievement of clients’ business goals.• Assess and respond to gaps between current projects, customer needs, and industry trends/competitive offerings.• Propose and implement program modifications or enhancements based on performance analysis and client input.• Prepare and deliver Quarterly Business Reviews. Conduct internal and client governance meetings with key stakeholders• Act as the Executive Level escalation point-of-contact to ensure appropriate handling and communication of client issues.• Identify and monitor “at risk” projects and programs that could jeopardize current or future opportunities.• Service delivery & performance management (SLAs, projects)Internally Focused:• Identify new revenue opportunities and partner with Business Development and Delivery Leaders to develop strategy to drive the opportunities.• Develop and drive client business plans that include all aspects of account management including revenue, revenue growth, client satisfaction, key players, challenges, risks, and opportunities.• Actively participate with Industry Account Teams in internal discussions regarding new revenue opportunities and contract renewal process to ensure expectations are clearly understood and defined appropriately in terms of CGI’s ability to meet client expectations.• Lead the Account Team to institute positive changes resulting in improved sales opportunities and account penetration.• Identify and obtain cross-department resources to successfully implement new client initiatives, program enhancements and service offerings.• Thrives in an entrepreneurial, flexible, results-oriented, performance based environment.• Resource management: attract and retain internal talent pool by fostering career development. Education• Bachelor’s degree in Management Information Systems, Computer Science or related field of studyRequired qualifications to be successful in this roleQualifications:• 10+ years of enterprise sales or account management experience; including delivery and contract management.• Demonstrated success at collaborating, building consensus, and driving multiple projects to completion within cross-functional areas.• Expertise in management consulting or professional services offerings and go-to-market strategy.• Ability to develop and build strong productive working relationships with clients and internal stakeholders.• Ability to lead and participate in executive level business and technology discussions.• Excellent communication, interpersonal, and organizational skills.• Strong problem solving and presentation skills.• Experience with the systems development lifecycle, methodologies, estimating, and architecture will be useful for this role• Global delivery experience• Industry experience in Telecommunications and knowledge of retail preferred#LI-GJ2 Skills: Contract ManagementAgile Delivery ManagementDelivery Management What you can expect from us: Together, as owners, let’s turn meaningful insights into action.Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Will and Estate Consultant
RBC, Mississauga, ON
Job SummaryJob DescriptionWhat is the opportunity?As an integral member of Wealth Management Services, your role as a Will & Estate Consultant is to work with Investment Advisors to provide consulting services to their clients, which can then be implemented in coordination with their own tax and legal professionals. This team of accredited professionals enables RBC advisors to deliver a level of integrated wealth management that previously was only available to the most affluent families.What will you do?Carry out client interview sessions and create comprehensive summary letters for clients recapping advice discussed in the sessionParticipate with advisors in client / prospect seminars and develop and maintain relationships with other estate planning professionals both internal and external to RBC Financial Group.Stay current relative to pertinent legislation, policy and risk management issues.Proactively identify new business and referral opportunities for RBC Financial Group where appropriate.Foster a cohesive working environment across RBC Financial Group to facilitate the seamless delivery of service to clients they encounter.Maintain and report an accurate and complete record of activities and results.Work with advisors in identifying appropriate opportunitiesFollow through and co-ordinate any actions that come out of the interview process (i.e. various internal and external consultants.)Stay current on the business unit's strategy and client offeringsWhat do you need to succeed?Must have:Canadian Law Degree and called to the bar in at least one Canadian province or territory.A minimum of 5 years experience, and advanced knowledge of Canadian legislation including planning of wills, estate & trust administration; and related tax rules and planning opportunities.Good knowledge of various insurance products as estate planning tools.Advanced knowledge of common law related to wills, estates and trustsExcellent written, verbal, and electronic communication skills.Valid drivers licenseNice to have:Bilingual Mandarin/Cantonese OR FrenchEstate and Trust experienceKnowledge of Insurance Planning and SolutionsSTEP membershipWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual:A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableA world-class training program in financial servicesWork in a dynamic, collaborative, progressive, and high-performing teamAbility to make a difference and lasting impactEVP3P3Job SkillsConsulting, Customer Needs, Customer Service, Customer Service Management, Long Term Planning, Multi-Level Communication, Problem Solving, Product ServicesAdditional Job DetailsAddress:4 ROBERT SPECK PKY:MISSISSAUGACity:MISSISSAUGACountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Wealth ManagementJob Type:RegularPay Type:SalariedPosted Date:2024-02-09Application Deadline:2024-02-26Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Hiring a Marketing Consultant of Law Firm
Steve Chung Law Corporation (Chung & Associates), Vancouver, BC, CA
Hiring a Marketing Consultant of Law FirmChung & Associates is a full-service law firm committed to providing its clients with tailored legal services on complex legal matters. As a uniquely talented legal team, we provide sophisticated legal services from individuals to corporations. We are looking for a talented Marketing Consultant to join our team.Job requirements-A university degree or college diploma is required.- Proficiency in English (both oral and written) is required. Speaking/Writing second language (Korean)is an asset, as a majority of our clients are Korean.- Previous relevant work experience is an asset.Main duties-Assess characteristics of legal services to be promoted to determine marketing and advertising needs of the law firm-Manage and draft proposals and business development pitches-Assist the lawyer with the creation and implementation of marketing plans, Also, develop strategies and related content for direct and digital marketing and advertising campaigns-Manage post campaign analysis to measure and report on marketing and advertising metrics-Event planning and coordination including concept creation, tactical and logistical implementation of events.-Develop and maintain social media accounts to build awareness of the law firm, including managing ongoing/former clients' reviews and testimonials to attract prospect clients.Working Condition:- 30 working hours per week (Full-time & Permanent position) for $28.75 per hour- 10 days paid vacation per year, medical benefits, Dental benefits, Group insurance benefits, and Life insurance benefitsSend resume by e-mail: (Only shortlisted candidates will be contacted for an interview.)Steve Chung Law Corporation (Chung & Associates):Suite 1905, Cathedral Place 925 W Georgia Street, Vancouver, BC, V6C 3L2
Consultant, Quality Risk Management (QRM)
Deloitte,
Job Type:Permanent Reference code:125800 Primary Location:Toronto, Ontario, Canada All Available Locations:Toronto, ON Our Purpose Have many careers in one Firm. Experience a firm where wellness matters. Build a network of colleagues for lifeThe Risk Advisory Quality & Risk Management Centre of Excellence (RA QRM COE) supports the RA practice in embedding a culture of quality throughout the engagement lifecycle. Working with the Firm's RA QRM with teams located both in Canada and Chile, the RA QRM COE focuses on the client acceptance and engagement acceptance (CAEA) process.What will your typical day look like? As a QRM team member, you will focus on reviewing and approving CAEAs (Client Acceptances and Engagement Acceptances), proposals, and contracts with a risk lens as part of the opportunity pursuit process. Specific responsibilities include: • Monitoring the quality and completeness of submitted CAEAs and engaging with teams to provide timely feedback. • Assessing eligibility of opportunities for CAEA fast track scenarios • Interacting with RA leaders and managers to provide guidance and education to teams on how to complete CAEA and navigate CRM processes. • Escalating issues when appropriate, using judgment related to the client situation, urgency of the information requirements. • Analyzing and summarizing trends that may indicate topics for training or need for process adjustments. • Reporting on CAEA quality and completeness. • Learning to use the firm's technology solutions, including Siebel Customer Relationship Management (CRM) system, CAEA application, IT Service Now.About the team This role is part of a team, reporting into a RA QRM Senior Manager. It allows for collaboration, experience and exposure in Canada and Chile, along with interaction with other QRM and internal teams. This role will also involve other activities to support the RA QRM team on a project basis or as needed.Enough about us, let's talk about you • 2-4 years of work experience in compliance or risk management; legal experience is an asset • Previous working experience in professional services with knowledge of risk processes is preferred • University bachelor's degree, ideally financial or business-related • Well-developed analytical and research abilities • Ability to extract and analyze data from different applications, such as CRM and CAEA reports-experience with reporting/visualization tools will be an asset • Strong analytical and problem-solving skills with ability to resolve issues within area of responsibility • Solid verbal and written communication skills • Effective organizational and interpersonal skills with abilities to effectively influence others, work with senior leaders and own and manage the end-to-end process for tasks assigned • Demonstrated collaboration and teamwork skills, with ability to work in a fast-paced environment • Interest and willingness to learn about risk and independence policies • Proficiency with technology systems considered an asset • English language required, French is an asset • Role can be based out of a location in CanadaTotal RewardsThe salary range for this position is $48,000 - $86,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our shared values While our Purpose guides us and helps explain why we exist, our shared values describe the behaviour we expect from each other at the firm. They provide common ground to unite us across cultures and geographies. They help us to earn the trust and respect of our stakeholders. We all commit to living by these shared values, to stay true to the principles they represent, and to honour the legacy from which they came. They are what sets us apart and makes us Deloitte. Every day, we live our Purpose through the following five shared values: Lead the way: Deloitte is not only leading the profession, but reinventing it for the future. We're also committed to creating opportunity and leading the way to a more sustainable world. Serve with integrity: Deloitte has earned the trust of employees, clients, regulators, and the public for 175 years. Upholding that trust is our single most important responsibility. Take care of each other: We look out for one another and prioritize respect, fairness, development, and well-being. Foster inclusion: We are at our best when we foster an inclusive culture and embrace diversity in all forms. We know this attracts top talent, enables innovation, and helps us deliver well-rounded client solutions. Collaborate for measurable impact: We approach our work with a collaborative mindset, teaming across businesses, geographies, and skill sets to deliver tangible, measurable, attributable impact. The next step is yours Sound like The One Firm. For You? At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We'd love to hear from you! By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: CRM, Management Consulting, Developer, Risk Management, Relationship Manager, Technology, Management, Finance, Customer Service
Senior Consultant, Privacy Engineer
Deloitte,
Job Type:Permanent Reference code:125367 Primary Location:Toronto, Ontario, Canada All Available Locations:Toronto, ON Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. Have many careers in one Firm. Experience a firm where wellness matters. Be part of a firm that leads the way and pushes themselves to look like contemporary Canada. Join Deloitte Canada's Risk Advisory, Data Protection and Privacy team as a Data Privacy Solution Engineer and shape the future of privacy automation.What will your typical day look like? As a Data Privacy Solution Engineer, you will be at the forefront of Deloitte's mission to ensure data privacy and protection. Your day will revolve around designing, developing, and implementing software solutions that meet our complex clients' privacy requirements. You will be responsible for SaaS implementations, integrating marketing platforms, managing databases, and enhancing client architectures. Your expertise in privacy tools and software engineering concepts will be vital as you navigate through tasks in a fast-paced, Agile environment. Tasks and Responsibilities: • Develop and implement solutions to ensure privacy policies are correctly implemented. The implementations should advance compliance with legal forms of data use as well as support business use of data. • Work to align advanced technologies and Privacy by Design principles from the first stages of development and ensure that the data use meets established regulatory compliance needs. • Collaborate with data product development teams creating new uses of data that employ privacy features. • Interacting with internal privacy program managers, product development teams, legal, compliance, governance and data protection teams. • Analyze, design and program software enhancements for new data streams with a goal of developing technical solutions and systems to help mitigate privacy vulnerabilities and prevent potential future privacy risks. • Responsible for assisting with the management of the data privacy, data protection, data usability, performance and the integrity of the privacy solution. • Using current programming language and technologies, creates a solid design, writes code, completes programming, and performs testing and debugging of applications as well as completes documentation and procedures for installation and maintenance. • Interact with users to define system requirements and/or necessary modifications to new or existing software. • Interface with other developers and architects in implementing big data solutions that enable the business to be data driven while protecting the data assets. • Interface with usability team to ensure user-facing privacy controls are usable • Use data anonymization, pseudonimization and encryption to develop systems that preserve and improve privacy protections. • Guide the development of new privacy products and features. • Identify areas of improvement in local practices relative to managing data privacy. • Performs regular privacy assessments of operational processes, identifying, and mitigating risks across the company through effective tools, training and guidance • Communicates program progress, escalations, and issue analysis to key stakeholders • Acts as key interface to data science and analytics communities both within and outside of the organizationAbout the team Our Privacy and Data Protection team, part of Deloitte Canada's Risk Advisory service line, is a dynamic group of professionals dedicated to ensuring the privacy and safety of our clients' data. We work with a diverse range of technologies and tools to design and implement data privacy solutions. We value collaboration, continuous learning, and innovation. As part of our team, you will have the opportunity to work on challenging projects, develop your skills, and make a significant impact on our clients' businesses.Enough about us, let's talk about you You are someone who has:• Excellent analytical and problem solving skills. • Excellent communication skills (verbal and written), ability to influence without authority. • Ability to balance risks in ambiguous and complex situations. • Demonstrated teamwork and collaboration skills, in particular in leading or contributing to global and multi-functional teams. • Highly motivated to contribute and grow within a complex area of emerging importance. • Experience or understanding of software applications design tools and languages • Understanding of design for software applications running on multiple platforms. • Understanding of testing, coding and debugging procedures. • Demonstrated working knowledge of software engineering fundamentals. • Competent in the interpretation of numeric data, an understanding of statistical principles. • Data literacy: finding and managing data, cleansing data, manipulating data. • Ability to perform operations on large datasetsQualifications: • BS or MS degree in computer science, computer engineering, information systems, privacy engineering or related field of study. • Strong software development skills. • Exposure to any privacy automation solution a plus (Onetrust, BigID, Ketch ... etc.) • Excellent communication and presentation skills and the ability to effectively communicate designs, proposals, and results; and negotiate options at management levels • 5 years' experience in privacy / data protection or a graduate degree or concentration in privacy engineeringTotal RewardsThe salary range for this position is $83,000 - $125,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our shared values While our Purpose guides us and helps explain why we exist, our shared values describe the behaviour we expect from each other at the firm. They provide common ground to unite us across cultures and geographies. They help us to earn the trust and respect of our stakeholders. We all commit to living by these shared values, to stay true to the principles they represent, and to honour the legacy from which they came. They are what sets us apart and makes us Deloitte. Every day, we live our Purpose through the following five shared values: Lead the way:Deloitte is not only leading the profession, but reinventing it for the future. We're also committed to creating opportunity and leading the way to a more sustainable world. Serve with integrity:Deloitte has earned the trust of employees, clients, regulators, and the public for 175 years. Upholding that trust is our single most important responsibility. Take care of each other:We look out for one another and prioritize respect, fairness, development, and well-being. Foster inclusion:We are at our best when we foster an inclusive culture and embrace diversity in all forms. We know this attracts top talent, enables innovation, and helps us deliver well-rounded client solutions. Collaborate for measurable impact:We approach our work with a collaborative mindset, teaming across businesses, geographies, and skill sets to deliver tangible, measurable, attributable impact. The next step is yours Sound like The One Firm. For You? At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We'd love to hear from you! By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Test Engineer, Compliance, Marketing Consultant, Testing, Developer, Engineering, Legal, Marketing, Technology
Broker- Financial Services Group
Aon, Vancouver, BC
Financial Services Group Broker Are you curious by nature? Interested in news, finance and the economy? Make a difference for a customer drives you? Do you like being part of THE team in the market? If so, this opportunity is for you! This is a hybrid position with the ability to work both virtually and from one of our Western Region Aon offices. This according to the national Smart Working policy. Applicants must be legally authorized to work in Canada. This role is not eligible for sponsorship, and we are unable to sponsor or take over sponsorship of an employment visa or work permit. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Analyze client's specific risk exposure and detail coverage requirements Prepare and present marketing proposals for renewals and new business Negotiate with underwriters to establish the best conditions in terms of premiums and coverage Follow up with the insurer to confirm that the conditions of the negotiated contract are respected Approve documentation for new contracts, policy changes, additions, deletions and renewals Build contacts and maintain relationships within the underwriting community with the goal of obtaining the best premiums and coverage for Aon customers Participate in client and prospect meetings Other related tasks as needed How this opportunity is different As a broker, you will have the chance to be part of a national team that will help you grow through training and support. You will work closely with account managers as an expert advisor. Your work will have a significant impact in the client's risk transfer strategy more specifically in relation to their executive risks which includes liability of directors’ and officers’ liability, fiduciary liability (pension plan ), employment practices liability and fidelity insurance Skills and experience that will lead to success Minimum 2 years of experience and knowledge in insurance, an asset The commercial damage insurance broker's license or intention to obtain it within a period of 6 months Strong written and verbal communication skills A financial or legal background is a major asset How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on [email protected] Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Dependent on regional requirements, please include specific benefits where applicable and relevant accommodation criteria and enhanced equal opportunities statement #LI-LK1 2540867
Legal Counsel / Contracts Manager
Aecon Group Inc., Scarborough, ON
Come Build Your Career at Aecon! As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build, connect, power, and strengthen our communities. At Aecon, you can count on: Safety First. Our number one core value. If we cant do it safely, we dont do it at all. Integrity. We lead by example, with humility and courage. Accountability. Were passionate about delivering on our commitments. Inclusion. We provide equitable opportunities for everyone. We lead the infrastructure industry with purpose, and our people are at the heart of everything we do. So, we invest in our people, just like they invest in us! At Aecon we: Ensure you and your family receive the services needed to support your mental, emotional, and physical well-being Believe in helping you build your career through our Aecon University and Leadership Programs Are committed to supporting and investing in inclusive work environments, through initiatives like Equity, Diversity & Inclusion training, our Aecon Women in Trades and Aecon Diversity in Trades programs, and our Employee Resource Groups (ERGs) to ensure we are building inclusion into every aspect of our culture at Aecon. Are a leader in sustainable construction. With a strong commitment to operating responsibility by minimizing our impact on the environment and surrounding communities. Our business success relies on strong execution and continuous improvement driven by the diversity, expertise and teamwork of our people. Were always searching the globe for innovative, collaborative minds to join our best-in-class Aecon community! What is the Opportunity? Scarborough Transit Connect (STC) is awarded the design and works of the Scarborough Subway Extension project. The Scarborough Subway Extension will bring the TTCs Line 2 subway service nearly eight kilometers farther into Scarborough. It will extend from Kennedy Station to Sheppard Avenue and McCowan Road, providing quick and seamless transit for those heading into and out of the downtown core and those travelling within Scarborough. The extension will replace Line 3 (the Scarborough RT), helping to reduce travel times and improve access to jobs, schools and other key destinations throughout the city. As part of the Scarborough Transit Connect project based in Scarborough, we are looking for a Legal Counsel and/or Contracts Manager to join our team. Reporting to the Commercial Director, you will provide legal advice to executives, support the bidding processes, enable business operations, the negotiation and closing of major project contracts, structured transactions, including design/build strategies for integrated project delivery on an assortment of contract delivery models. What Youll Do Here: Provide legal leadership on behalf of the Scarborough Subway Extension project (SSE) for the drafting and negotiation of project agreements, drop-down construction and O&M contracts, consortium agreements, including joint venture or general partnership agreements, lender and other financing agreements, design services agreements, key subcontract and supply agreements, and other related documents. Identify core legal and commercial issues of importance to Aecon and work closely with senior Operations management and project bid teams to prepare negotiation positions and advocate said positions with counter-parties. Manage various project-related claims at different stages of the dispute resolution process, including dispute resolution board, adjudication, court and/or arbitration proceedings, and includes strategizing with project teams and instructing external counsel. Provide legal support for major concurrent project bids while ensuring the legal and risk review of processes and partnerships are maintained. Manage and monitor compliance with Aecons policies in relation to the approvals required for major project bid submissions. Build strong partnerships and work collaboratively with senior executives, external counsel, consultants and other stakeholders. Fostering and promoting a work environment that is: productive, collaborative, inclusive and diverse with a team culture of integrity, professionalism and excellence. What You'll Bring to the Team: You have demonstrated working experience/knowledge of commercial contract laws. You have 3 or more years legal experience in a private practice or as in-house counsel specializing in contract review and negotiations. Member in good standing with the Law Society in the jurisdiction of practice, an asset. You have demonstrated experience with transactional legal support, which may include public-private partnerships, project finance, mergers and acquisitions or commercial real estate. You have demonstrated versatility with the ability to learn new business structures. You have demonstrated verbal reasoning skills with the ability to interpret the precise definition of written documents such as contracts, legislation and case decisions. You are an effective communicator, negotiator and consensus builder and can effectively influence without formal authority and work collaboratively with colleagues and divergent stakeholder positions. Be a champion of inclusion and diversity. Aecon fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply including, women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity. We are committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA), and to meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the ACA and its applicable regulations. If you require accommodation under the ACA during any step of the application process please click here.
Service Advisor - OpenRoad Toyota Peace Arch
OpenRoad Auto Group, Surrey, BC
UNLIMITED POSSIBILITIES AHEAD.Position:Service Advisor Status:Full-TimeDealership: OpenRoad Toyota Peace ArchDepartment:ServiceWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 20 automotive brands across 25 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS: Acura, Audi, BMW, Genesis, Honda, Hyundai, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to Discounted Vehicle Purchasing Program, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and External, Training & Development opportunities for skill development and growth Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive Extended Health and Dental plan; tailored toward Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Handle customers inquiries promptly and accurately, listen to vehicle concerns and write repair orders. Ensure repair orders and all paper work is legibly and accurately completed, with all customer requests or points of concern documented. Obtain all customer (including signature) and vehicle data and fill in required spaces on all repair orders. Process all paperwork as jobs are completed. Review all repairs and changes with customer upon delivery of vehicle. Assist in scheduling customer vehicles for service work by allowing adequate time for repairs/maintenance and securing additional time as required. Monitor work-in-progress to ensure that repairs are being performed properly and time schedule is being met as promised. Notify customers if delays are expected or additional work is needed. Use service files to suggest additional repairs or services if required. Estimate costs and completion times, do not hesitate to ask Service Manager for assistance. Identify and give special attention to repeat repairs, assign original technician on all comeback jobs. Notify customers when backorder parts become available. Determine warranty coverage and verify repair date, mileage, etc. Resolve all customer complaints for a win/win outcome. Implement/suggest preventative measures to reduce number of complaints. Perform walk-around inspection on all customer vehicles noting damage such as: scratches, dents, missing hubcaps, etc. Arrange for alternate transportation as needed and manage loaner vehicles. Work to improve dealership CSI and general customer satisfaction in accordance with OpenRoad's philosophies, policies and procedures. Maintain paperwork and ensure reception area is in a clean and orderly fashion. Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Working knowledge of automotive equipment. Knowledge of techniques of customer satisfaction and retention. Ability to maintain records and prepare reports using a computerized equipment maintenance system. Ability to work cooperatively with all levels of the organization. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to operate assigned equipment. Ability to make sound decisions in a manner consistent with the essential job functions. A valid British Columbia driver's license, with a clean driving record. Internal Candidates MUST apply by filling out the Internal Endorsement Form on SharePoint. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3915 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!
Consultant/Senior Consultant, Cloud Security
Deloitte,
Job Type:Permanent Reference code:125148 Primary Location:Toronto, ON All Available Locations:Toronto, ON Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Have many careers in one Firm. Experience a firm where wellness matters. Be part of a firm that leads the way and pushes themselves to look like contemporary Canada. What will your typical day look like? As a Cyber Risk Consultant / Senior Consultant, you will have the opportunity to work on a variety of projects addressing new technology trends and related business challenges faced by our clients both locally and globally. Tasks include: Assessing and implementing Cloud security solutions for clients Reviewing security-related events, assessing risk and validity, as well as reporting on security postures and recommending corrective actions when required Working with security vendors to understand their solution offerings and advise clients on appropriate technologies and architectures, based on their needs Conducting research on the latest security technologies and standards, as well as the threat and vulnerability landscape, in order to advise clients and recommend appropriate actions Facilitating use of technology-based tools or methodologies to review, design and/or implement products and services. About the team Deloitte's Cyber Cloud team helps organizations throughout the complete cycle of moving business processes to the cloud and operating it in a secure and private way. We offer cyber capabilities and solutions focused on development, transformation and resilience of cloud security through various mechanisms, built upon our demonstrated delivery methodology and leverage our deep technical experience, industry and regulatory knowledge, vendor and our access to a large global network of skilled professionals.Enough about us, let's talk about you You are someone with: Degree or Diploma in Computer Science, Engineering, Management Information Systems or Information Security or relevant experience in these domains 1-5 years experience in application development and knowledge of main programming languages AWS and Azure Security Expertise: In-depth understanding of the security features and best practices within Amazon Web Services {AWS) and Microsoft Azure. Microservices and Kubernetes Security: Proficiency in securing microservices architecture and Kubernetes clusters, ensuring robust protection of containerized applications. DevSecOps Platforms and Security Scanning Tools: Experience with tools and platforms that integrate security into the development process, along with expertise in security scanning tools to identify vulnerabilities. Git and Scripting Languages (Bash, PowerShell, Python): Strong familiarity with version control using Git and scripting languages to automate security processes and tasks. Infrastructure as Code {laC) with Terraform: Ability to define and manage infrastructure as code using Terraform, streamlining the deployment and configuration of cloud resources securely. Policy Languages (Sentinel, OPA): Proficient in policy languages like Sentinel and Open Policy Agent (OPA) to enforce and automate security policies. Data Serialization (JSON, YAML): A solid grasp of data serialization formats such as JSON and YAML, essential for effective communication and configuration in cloud environments. Programming Skills: Advantageous to have programming skills and a conceptual understanding of software development practices to collaborate effectively with developers. Good understanding of basic networking concepts/principles (routing, switching, IP addressing etc.) and common services/protocols is important Knowledge of foundational systems security principles is important Knowledge of application security concepts and overall application design is important Total RewardsThe salary range for this position is $66,000 - $125,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Cloud, Developer, Computer Science, Information Security, Law, Technology, Legal