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Station Supervisor
Air Creebec inc., Moosonee, ON
YOUR ROLEAs a Station Supervisor, you will be under the supervision of the Cargo/Ramp/Fuel Manager and you will be responsible to leads a crew that provides ramp, fueling and janitor services at the respective base. Also, you will have the mission of supervising the staff as well as the operational aspects of planning, assigning, reporting, and evaluating to ensure a high-quality service. In addition, you will provide support and ensure safe, secure, and efficient flights with on-time performance as well as support corporate SMS programs as well as performing tasks in accordance with established policies and procedures and placing safety and customer service at the heart of decisions and actions. DO YOU HAVE THE PROFILE? • Certificate or diploma in a related field preferred; • Experience in cargo/ramp, in supervisory and in aviation is considered an asset; • Recognized for being enthusiastic, effective in communication and having a leadership and motivating coaching approach; • Organized, independent, meticulous, and able to prioritize tasks to respect timelines and due dates; • Master MSOffice suite; • Drivers Licenses – D will be an asset;• Bilingual, you have excellent communication skills. AN INSPIRING WORKPLACE Choosing to work for Air Creebec means joining a passionate team, a growing company and a workplace that supplies a stimulating environment that facilitates the development and fulfilment of its employees. We offer competitive work conditions such as a pension plan and group insurance as well as air travel advantages and more.
Executive Assistant, Private Wealth
BMO, Toronto, ON
Application Deadline: 04/10/2024Address:100 King Street WestPerforms a variety of administrative and clerical tasks, financial and human resources administration and provides professional support to the Regional President of Private Wealth (GTA). The role provides general offices services ensuring all administrative and operational processes and control standards are followed, while seeking to determine, develop, and participate in implementation of improvement opportunities, contributing to the effective and efficient operation of the business group.Provides subject matter expertise and advice related to assigned strategic initiatives and act as relationship management for assigned initiatives.Builds effective relationships with internal/external stakeholders.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Gathers and formats data into regular and ad-hoc reports, and dashboards.Leads the planning, coordinating and implementing department events.Provides senior level administrative and operational support within a large, diverse team including one or more senior executives.Employs systems (e.g. customized exception reports, tracking reports etc.) to manage information.Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.Provides input into the planning and implementation of administrative programs.Coordinates and monitors budgets and reporting on results vs. budget.Provides coaching and mentoring to more junior administrative assistants to support them in developing capability to carry out current job accountabilities.Manages and monitors calendars and upcoming events. Dispatches meeting invitations, books meeting rooms and arranges for resources and other requirements in support of smooth and efficient meeting facilitation. Supports the coordination and implementation of department events.Develops and maintains a filing system; ensures business and operational reports, forms, and other documentation, paper or electronic, are readily available.Supports the development of tailored messaging, which may include writing, editing and distributing communications (e.g., correspondence, presentations, policies & procedures).Dispatches outgoing communications. Answers central phone line, responding to and resolving/escalating inquiries.Processes invoices for payment in adherence with documented processes and guidelines and vendor agreementsPrepares and logs departmental expense claims and reports. Tracks expenses to ensure they stay within budget.Makes travel arrangements, booking flight/hotel reservations as needed.Liaises with internal business units and external vendors and participates in the local coordination and implementation of premises and building related matters including incoming / outgoing staff and contractors, relocations, office planning and new furniture requirements while ensuring minimal interruptions to business operations.Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.Maintains and tracks overtime, on-call claims, staff vacations and absences in accordance with Bank and/or divisional guidelines to ensure consistency in entitlement and to determine staff availability.Coordinates training requirements for staff (research, booking, cancellations, confirmations, etc.).Collaborates with internal and external stakeholders in order to deliver on business objectives.Organizes work information to ensure accuracy and completeness.Focus may be on a business/group.Thinks creatively and proposes new solutions.Exercises judgment to identify, diagnose, and solve problems within given rules.Works mostly independently.Broader work or accountabilities may be assigned as needed.Qualifications:Typically 7+ years of relevant experience in an administrative/ professional support function, demonstrating progressive responsibility and post-secondary degree in related field of study.Previous experience in the financial industry is an assetSpecialized knowledge from education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Grade:5Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Executive Assistant
BMO, Toronto, ON
Application Deadline: 04/14/2024Address:100 King Street WestPerforms a variety of administrative and clerical tasks, financial and human resources administration and provides professional support to one or more Managers and their direct reports. The role provides general offices services ensuring all administrative and operational processes and control standards are followed, while seeking to determine, develop, and participate in implementation of improvement opportunities, contributing to the effective and efficient operation of the business group.Identifies, develops, recommends and implements cost saving opportunities and seeks approval for recommendations.Provides subject matter expertise and advice related to assigned strategic initiatives and act as relationship management for assigned initiatives.Builds effective relationships with internal/external stakeholders.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Gathers and formats data into regular and ad-hoc reports, and dashboards.Leads the planning, coordinating and implementing department events.Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.Provides senior level administrative and operational support within a large, diverse team including one or more senior executives.May manage and supervise the day-to-day functions of an administrative team.Oversees the centralized tracking and record maintenance of staff vacations and absences, in accordance with divisional guidelines, to ensure consistency in entitlement and to determine staff availability.Resolves escalated issues.Establishes administrative support & reception best practices and ensures consistent adoption.Leads the execution of administrative programs; assesses and adapts as needed to ensure quality of execution.Manages and monitors calendars and upcoming events. Dispatches meeting invitations, books meeting rooms and arranges for resources and other requirements in support of smooth and efficient meeting facilitation. Supports the coordination and implementation of department events.Develops and maintains a filing system; ensures business and operational reports, forms, and other documentation, paper or electronic, are readily available.Supports the development of tailored messaging, which may include writing, editing and distributing communications (e.g., correspondence, presentations, policies & procedures).Dispatches outgoing communications. Answers central phone line, responding to and resolving/escalating inquiries.Processes invoices for payment in adherence with documented processes and guidelines and vendor agreementsPrepares and logs departmental expense claims and reports. Tracks expenses to ensure they stay within budget.Makes travel arrangements, booking flight/hotel reservations as needed.Liaises with internal business units and external vendors and participates in the local coordination and implementation of premises and building related matters including incoming / outgoing staff and contractors, relocations, office planning and new furniture requirements while ensuring minimal interruptions to business operations.Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.Maintains and tracks overtime, on-call claims, staff vacations and absences in accordance with Bank and/or divisional guidelines to ensure consistency in entitlement and to determine staff availability.Coordinates training requirements for staff (research, booking, cancellations, confirmations, etc.).Collaborates with internal and external stakeholders in order to deliver on business objectives.Organizes work information to ensure accuracy and completeness.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently on a range of complex tasks, which may include unique situations.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 8+ years of relevant experience with a minimum 2 years of experience managing other administration staff; post-secondary degree in related field of study.Technical proficiency gained through education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.Grade:6Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Specialist, Cybersecurity
Air Canada, Dorval, QC
Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Specialist, Cybersecurity will be working in a fast paced and innovative environment supporting the overall security posture of Air Canada's technology environment. Air Canada's cybersecurity systems are foundational to protecting the data and systems that allow its customers to fly safely. The Specialist, Cybersecurity acts as a cybersecurity subject matter expert and provides guidance concerning the cybersecurity assurance program, cyber risks and compliance for Air Canada and its affiliates. He/she will evaluate Air Canada's existing security systems to determine potential cybersecurity risks, provide inputs on security requirements for personal, commercial and financial data as well as the operation of Air Canada IT networks and infrastructure. Cyber security threats continue to evolve, and the Cybersecurity team will evolve with it. This position will be reporting to the Manager, Cybersecurity. Responsibilities : Collaborates with Strategic Procurement for the sourcing exercise and on-boarding of the third-parties for the execution of cyber assurance activities. Leads the execution of third-party cyber risk assessments (pre and post contacting, and ongoing monitoring) to ensure compliance with internal information security policies and procedures, as well as external requirements. Ensures that cybersecurity clauses are embedded in the agreements with third parties. Manage cybersecurity risks, vulnerabilities, and defects from identification to remediation. Performs risk assessments, documents them and support the implementation of mitigating controls consistent with company strategy. Generate reports to demonstrate cyber assurance metrics and KPI. Identify Cyber risks, communicate and develop best practice'' solutions, and recommend mitigating controls consistent with company strategy. Introduce new processes, initiatives to improve cyber assurance practice. Represent the organization and take an active participation on different IT business or security airline specific forums. Supporting the leadership team on strategic initiatives specific to the respective portfolio. Qualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role. 6-8 years of IT technology, operations, and people leadership experience in a large company, with a minimum of 4 years of experience in a cybersecurity and/or risk & compliance role. Extensive application security, SDLC and integration understanding. Thorough understanding of Application Security Testing, Penetration Test, Tabletop Exercises. Current information security certification (CISSP, CISM or equivalent) is an asset. Strong knowledge and understanding of cybersecurity concepts, protocols, industry best practices, strategies, frameworks and regulations such as SOX, PCI DSS, ISO, CoBIT, NIST, PIPEDA, GDPR. Exceptional analytical, organizational and communication skills. Self-motivated and independent worker. Possess investigative nature and be self-motivated. Results oriented with proactive and methodical approach to problem solving. Able to multi-task and work under pressure against tight deadlines and changing priorities. Must be a team player with ability to work closely with diverse groups and working styles. Ability to establish and maintain effective business relationships. Flexibility and willingness to work extended hours, when required. Conditions of Employment: Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position. Linguistic Requirements Based on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees' unique contributions to our company's success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
Travel Licenced Practical Nurse (lpn), Gohealth Bc
Northern Health,
Position SummaryDo you have a passion for nursing? Would you like to travel to rural communities in British Columbia for short periods and meet some amazing people along the way? We offer permanent and casual opportunities using a self-scheduling model providing you flexibility. We provide travel, accommodations, and meal per-diem. For more information visit GoHealthBC.ca The Travel Resource Program LPN functions in accordance with the competency guidelines and scope of practice within the Standards of Practice as outlined by the BC College of Nurses and Midwives and according to agency operating policies and standards and unit specific protocols.Under the direction of the Unit/Program Manager or designate and as a collaborative member of a multidisciplinary team, the Travel LPN performs assessments, plans and provides personal care, and performs nursing procedures in a variety of clinical settings and communities. Rural community facilities provide a wide range of services and, depending on the location, may require the Travel LPN to be competent in multiple clinical settings. Shift Rotation/Hours of work: Days, Evenings, Nights - 07:00 to 19:00, 19:00 to 07:00, 08:00 to 12:00, 08:00 to 16:00, 08:00 to 20:00, rotating. This position uses a self-scheduling model. Position to work in various rural sites, not specific to any one community setting or acute location with paid travel times of 4, 8 or 12 hours.GoHealth BC currently provides focused support to the following communities:Northern Health• Atlin• Chetwynd• Daajing Giids • Dawson Creek• Dease Lake• Fort Nelson• Fort St. James• Fort St. John• Hazelton• Kitimat• Mackenzie• Masset• Prince George• Prince Rupert• Smithers• Stewart• Terrace• Tumbler Ridge• VanderhoofInterior Health• Grand Forks• Merritt• PrincetonIsland Health• Port Hardy• Port McNeill• Salt Spring IslandWhy join our team?• We support work-life balance by using a self-scheduling model.• You schedule your shifts, where and when you want to work, and your preferred departments.• Your schedule is built six times per year in two months blocks.• Your travel hours count towards your FTE.• GoHealth BC employees get to explore BC while working.• You get the opportunity to meet and network with other healthcare professionals and travel nurses.• GoHealth BC employees don't need to uproot or move! You can live anywhere in Canada and be part of our team.• Part-time GoHealth BC employees receive medical and dental benefits, accrue sick time and paid vacation leave, and contribute to the Municipal Pension Plan (MPP). You receive all the benefits of traditional unionized employment with the additional benefit of travel and self-scheduling. Travel and accommodation• The GoHealth BC provides all your flights, car rental or NH fleet vehicles, ferries, or a mileage equivalency.• A $76.00 per day meal per diem is provided.• All accommodation is provided, typically with a kitchenette.• Family members (spouses, children) may be able to accompany GoHealth BC employees to some locations determined on a case-by-case basis. Expenses of family member are not covered by GoHealth BCQualfications• Registration with BC College of Nurses and Midwives as a practicing LPN registrant.Skills and Abilities: • Ability to communicate effectively, both verbally and in writing, with residents, families, co-workers, members of the multidisciplinary team and the public.• Ability to deal with others effectively.• Ability to organize work and implement a plan of care.• Knowledge and competencies to work at full scope of practice as currently required by the CLPNBC including administering medications.• Ability to operate related equipment.• Physical ability to carry out the duties of the position.GoHealth BC is a collaborative effort between Northern Health, Interior Health, Island Health, the Ministry of Health and the British Columbia Nurses Union. The partnership features a creative, innovative, and flexible approach to serving rural and remote communities. This program allows nurses to expand their scope of professional practice while taking on new experiences!
Travel Licensed Practical Nurse (lpn), Gohealth Bc
Northern Health,
Position SummaryDo you have a passion for nursing? Would you like to travel to rural communities in British Columbia for short periods and meet some amazing people along the way? We offer permanent and casual opportunities using a self-scheduling model providing you flexibility. We provide travel, accommodations, and meal per-diem. For more information visit GoHealthBC.ca The Travel Resource Program LPN functions in accordance with the competency guidelines and scope of practice within the Standards of Practice as outlined by the BC College of Nurses and Midwives and according to agency operating policies and standards and unit specific protocols. Under the direction of the Unit/Program Manager or designate and as a collaborative member of a multidisciplinary team, the Travel LPN performs assessments, plans and provides personal care, and performs nursing procedures in a variety of clinical settings and communities. Rural community facilities provide a wide range of services and, depending on the location, may require the Travel LPN to be competent in multiple clinical settings.Shift Rotation/Hours of work: Days, Evenings, Nights - 07:00 to 19:00, 19:00 to 07:00, rotating. This position uses a self-scheduling model. Position to work in various rural sites, not specific to any one community setting or acute location with paid travel times of 4, 8 or 12 hours.GoHealth BC currently provides focused support to the following communities:Northern Health• Atlin• Chetwynd• Daajing Giids • Dawson Creek• Dease Lake• Fort Nelson• Fort St. James• Fort St. John• Hazelton• Kitimat• Mackenzie• Masset• Prince George• Prince Rupert• Smithers• Stewart• Terrace• Tumbler Ridge• VanderhoofInterior Health• Grand Forks• Merritt• PrincetonIsland Health• Port Hardy• Port McNeill• Salt Spring IslandWhy join our team?• We support work-life balance by using a self-scheduling model.• You schedule your shifts, where and when you want to work, and your preferred departments.• Your schedule is built six times per year in two months blocks.• Your travel hours count towards your FTE.• GoHealth BC employees get to explore BC while working.• You get the opportunity to meet and network with other healthcare professionals and travel nurses.• GoHealth BC employees don't need to uproot or move! You can live anywhere in Canada and be part of our team.• Part-time GoHealth BC employees receive medical and dental benefits, accrue sick time and paid vacation leave, and contribute to the Municipal Pension Plan (MPP). You receive all the benefits of traditional unionized employment with the additional benefit of travel and self-scheduling. Travel and accommodation• The GoHealth BC provides all your flights, car rental or NH fleet vehicles, ferries, or a mileage equivalency.• A $76.00 per day meal per diem is provided.• All accommodation is provided, typically with a kitchenette.• Family members (spouses, children) may be able to accompany GoHealth BC employees to some locations determined on a case-by-case basis. Expenses of family member are not covered by GoHealth BCQualfications• Registration with BC College of Nurses and Midwives as a practicing LPN registrant.Skills and Abilities: • Ability to communicate effectively, both verbally and in writing, with residents, families, co-workers, members of the multidisciplinary team and the public.• Ability to deal with others effectively.• Ability to organize work and implement a plan of care.• Knowledge and competencies to work at full scope of practice as currently required by the CLPNBC including administering medications.• Ability to operate related equipment.• Physical ability to carry out the duties of the position.GoHealth BC is a collaborative effort between Northern Health, Interior Health, Island Health, the Ministry of Health and the British Columbia Nurses Union. The partnership features a creative, innovative, and flexible approach to serving rural and remote communities. This program allows nurses to expand their scope of professional practice while taking on new experiences!
Customer Care Travel Sales Ambassadors Remote
BMO, Ontario, ON
Application Deadline: 05/30/2024Address: VIRTUAL59 - HomeRes - ON - BMOJob Family Group:Customer Shared ServicesThe AIR MILES Reward Program is one of Canada's most recognized loyalty programs, with over 10 million active collector accounts, representing more than half of all Canadian households. AIR MILES collectors earn Reward Miles at more than 300 leading Canadian, global and online brands and at thousands of retail and service locations across the country. AIR MILES is a wholly owned subsidiary of the Bank of Montreal (BMO). BMO is Canada's oldest bank and the 8th largest in North America with more than 12 million customers globally.We are looking for people who share our passion for helping people, who are curious and will dare to try new things, people who want to be part of a team, who communicate authentically, and who want to give back to the community. Helping our Collectors resolve issues and maximize their earning potential in the Program while driving engagement while providing exemplary customer service.Responsibilities:Help Collectors set new PINs, teach them how to navigate the website, assist with their concerns and sometimes just listen. Provide outstanding Customer Service.Interact with Collectors over the phone, chat or email and assist them with their needs. Offer support while connecting and engaging. Service incoming inquiries related to travel products, inquiries and reservations.Handle escalations and offer feedback while providing positive insights to our program.Answer Collectors' questions via chat, phone, and social media.Listen, ask questions and empathize with Collectors.Be knowledgeable about the AIR MILES® Reward Miles' merchandise and travel portfolio's such as entertainment, sports, leisure, and retail certificates, along with flights, cars, hotels, travel insurance and other travel services.Drive value for Collectors through insights and what you know about them to engage them further in the ProgramQualifications:Travel Agency experience as a Travel Agent is a Must Must have access to high speed internet with a minimum download speed 20 Mbps and a minimum upload speed 3 MbpsPing less than 100 ms (Your internet provider can confirm) Providers in your area must have a hardwired DSL, Fiber, or Cable Internet via an Ethernet connection (Dial up, Wireless, or Satellite internet service cannot be used) Fluent in written and spoken English.Previous work experience and/or education in the travel industry (preferred), along with experience interacting with customers in a various channels in a call center or customer service environment.Previous sales experience is an asset.Genuinely care about solving problems and providing exceptional Customer Service.Ability to listen, understand, engage and respond appropriately and professionally.Dependable, reliable, act with integrity and exercise discretion and good judgment Self-starter who takes initiative to learn new skills, solve problems, be resourceful and be adaptable to change.Willingness to be active participant in our coaching culture and demonstrating the ability to receive, provide and implement coaching feedback and have a "can do" attitude. Computer and web-savvy with the ability to navigate multiple software applications.Experience working in a Travel GDS system is an asset (Sabre preferred).Tico certification is an asset. Ability to work independently in a virtual environment where you work remotely with coworkers and leaders from the comfort of your home. Note: You must have flexibility to work throughout the hours of operation. Your shifts are subject to change and selected based on tenure and channel. The current Customer Care Operating hours are as follows (subject to change): Voice / Chat - English: Monday - Friday 8 am to 10 pm and Saturday 9 am to 6 pm.Voice / Chat - French: Monday - Friday 8 am to 7 pm and Saturday 9 am to 6 pm.Social Media Monday - Saturday 8 am to 10 pm. Eastern Standard Time Note: Upon completion of Ambassador, Customer Care training, which includes Customer Service training, Travel Sales training, and an opportunity to apply your new knowledge and skills, you will progress into the role of Senior Coordinator, Reservation Change. Compensation & Benefits: $ 37,050.00 - $ $49,725.00 The base salary represents BMO Financial Group's hiring range for this position. Actual salaries will vary and will be based on various factors, such as location, skills, experience, and qualification for the role. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. Base salary is one component of BMO Financial Group's total compensation package for employees, which may include performance-based incentives, commissions or discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: Total Rewards .We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Customer Care Travel Sales Ambassadors Remote
BMO Financial Group, Toronto, ON
Application Deadline: 05/30/2024 Address: VIRTUAL59 - HomeRes - ON - BMO Job Family Group: Customer Shared Services The AIR MILES Reward Program is one of Canadas most recognized loyalty programs, with over 10 million active collector accounts, representing more than half of all Canadian households. AIR MILES collectors earn Reward Miles at more than 300 leading Canadian, global and online brands and at thousands of retail and service locations across the country. AIR MILES is a wholly owned subsidiary of the Bank of Montreal (BMO). BMO is Canadas oldest bank and the 8th largest in North America with more than 12 million customers globally. We are looking for people who share our passion for helping people, who are curious and will dare to try new things, people who want to be part of a team, who communicate authentically, and who want to give back to the community. Helping our Collectors resolve issues and maximize their earning potential in the Program while driving engagement while providing exemplary customer service. Responsibilities: Help Collectors set new PINs, teach them how to navigate the website, assist with their concerns and sometimes just listen. Provide outstanding Customer Service. Interact with Collectors over the phone, chat or email and assist them with their needs. Offer support while connecting and engaging. Service incoming inquiries related to travel products, inquiries and reservations. Handle escalations and offer feedback while providing positive insights to our program. Answer Collectors questions via chat, phone, and social media. Listen, ask questions and empathize with Collectors. Be knowledgeable about the AIR MILES Reward Miles merchandise and travel portfolios such as entertainment, sports, leisure, and retail certificates, along with flights, cars, hotels, travel insurance and other travel services. Drive value for Collectors through insights and what you know about them to engage them further in the Program Qualifications: Travel Agency experience as a Travel Agent is a Must Must have access to high speed internet with a minimum download speed 20 Mbps and a minimum upload speed 3 MbpsPing less than 100 ms (Your internet provider can confirm) Providers in your area must have a hardwired DSL, Fiber, or Cable Internet via an Ethernet connection (Dial up, Wireless, or Satellite internet service cannot be used) Fluent in written and spoken English. Previous work experience and/or education in the travel industry (preferred), along with experience interacting with customers in a various channels in a call center or customer service environment. Previous sales experience is an asset. Genuinely care about solving problems and providing exceptional Customer Service. Ability to listen, understand, engage and respond appropriately and professionally. Dependable, reliable, act with integrity and exercise discretion and good judgment Self-starter who takes initiative to learn new skills, solve problems, be resourceful and be adaptable to change. Willingness to be active participant in our coaching culture and demonstrating the ability to receive, provide and implement coaching feedback and have a can do attitude. Computer and web-savvy with the ability to navigate multiple software applications. Experience working in a Travel GDS system is an asset (Sabre preferred). Tico certification is an asset. Ability to work independently in a virtual environment where you work remotely with coworkers and leaders from the comfort of your home. Note: You must have flexibility to work throughout the hours of operation. Your shifts are subject to change and selected based on tenure and channel. The current Customer Care Operating hours are as follows (subject to change): Voice / Chat - English: Monday - Friday 8 am to 10 pm and Saturday 9 am to 6 pm. Voice / Chat - French: Monday - Friday 8 am to 7 pm and Saturday 9 am to 6 pm. Social Media Monday - Saturday 8 am to 10 pm. Eastern Standard Time Note: Upon completion of Ambassador, Customer Care training, which includes Customer Service training, Travel Sales training, and an opportunity to apply your new knowledge and skills, you will progress into the role of Senior Coordinator, Reservation Change. Compensation & Benefits: $ 37,050.00 - $ $49,725.00 The base salary represents BMO Financial Groups hiring range for this position. Actual salaries will vary and will be based on various factors, such as location, skills, experience, and qualification for the role. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. Base salary is one component of BMO Financial Groups total compensation package for employees, which may include performance-based incentives, commissions or discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: Total Rewards. Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Industrial Plumber - (CAT 37)
Air Canada, Dorval, QC
Description Location: Montreal, QC, Canada (Onsite) Starting Salary: $37.60/hour Branch: Strategic Procurement & Cre Category: Unionized (IAMAW) Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. This position reports directly the Facility Manager As one of Air Canada's Maintenance Plumber you will work directly with the Facilities Maintenance group to ensure all Hangar facilities and all related equipment are maintained to manufacturer's standards. Close coordination with the internal AC tenants of our buildings is necessary to ensure services do not impact airline operations. Building and fostering a culture of teamwork is extremely important. This position regularly interacts with people at all levels throughout the company and should represent the Facilities Department as a professional partner at all times. Candidate is responsible for plumbing installation, maintenance service and repair requests made through the Facilities work order system. Work includes but is not limited to: Respond to the reported plumbing problems and faults by our internal customers. A plumber must be highly organized as there are many tools that are needed to be used for different functions and plumbing processes. Troubleshooting, problem-solving, and analytical and other technical skills are highly recommended to be acquired by aspiring plumbers. Be aware of the safety and quality standards that are needed to be applied in plumbing services. General work with a basic understanding of electrical safety is a must. Providing support to various internal business units to perform a wide variety of services ensuring that special events are successful. Respond to emergencies including nights and weekends when on call to correct unsafe or hazardous conditions. Community College electrical/mechanical training would be considered an asset. Work on industrial plumbing and equipment. (HVAC, Pumps, Air lines, High Temperature, Steam, etc. Your benefits As one of the leading employers in Canada, we like to ensure our employees are well rewarded with a range of benefits including: Air Canada staff love to travel and we have one of the most generous employee travel programs in the industry. You will be eligible for travel privileges for yourself and other eligible persons once you've completed twenty-eight (28) weeks of service. We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family. Training and development tools to help unlock your full potential. Qualifications Plumber - Red Seal Certificate or CCQ Compagnon'' Card. Community College electrical/mechanical training would be considered an asset. 5 years of hands-on experience working in a fast paced multi-facility environment, with a focus on providing the best possible service to a demanding group of Tenants. Gas Pipe fitter, license an asset. Candidate must have and demonstrate the following: Demonstrated ability to plan and prioritize tasks in a self-directed work environment and maintain high levels of productivity without direct supervision. Work experience in Maintaining and repairing a variety of life safety systems, plumbing, and building repairs. Strong customer service and problem solving aptitude. The ability to communicate effectively and provide direction to contractors and vendors performing services for the company. Valid Driver's license with good driving record. Must have the ability to learn quickly, work autonomously, and address any issues that arise day or night Detail oriented A willingness to provide on-call support in case of emergencies or other off-hours issues Strong verbal and written communication skills The ability to work at heights Employees in this role, conduct safety-critical work and as such, Air Canada medical standards must be met in order to qualify for the role. Candidates will be subject to a medical evaluation, including a drug and alcohol test and are expected to be free of any intoxicating substances. Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations. Please refer to Transport Canada site for more details Must be able to secure Federal Regulated Air Side Security Pass including AVOP (Airport Vehicle Operation Permit). Please refer to Transport Canada site for more details. Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position Linguistic Requirements Based on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees' unique contributions to our company's success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
Executive Assistant - Commercial Banking
BMO, Toronto, ON
Application Deadline: 03/27/2024Address:100 King Street WestPerforms a variety of administrative and clerical tasks, financial and human resources administration and provides professional support to three or more Executives and their direct reports. The role provides general office services ensuring all administrative and operational processes and control standards are followed, while seeking to determine, develop, and participate in implementation of improvement opportunities, contributing to the effective and efficient operation of the business group.Manages day-to-day executive activities (including ad hoc requests)Manages and monitors calendars and upcoming events (dispatches meeting invitations, books meeting rooms and arranges for resources and other requirements in support of smooth and efficient meeting facilitation)Leads the planning, coordinating and implementing department eventsProvides subject matter expertise and advice related to assigned strategic initiatives and act as relationship management for assigned initiativesBuilds effective relationships with internal/external stakeholdersBreaks down strategic problems, and analyses data and information to provide insights and recommendationsGathers and formats data into regular and ad-hoc reports, and dashboardsAudits HGL420 where Executive is responsible for cost centerAudits the wireless report for the teams they supportIntegrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reportingCoordinates and monitors budgets and reporting on results vs. budgetDevelops and maintains a filing system; ensures business and operational reports, forms, and other documentation, paper or electronic, are readily availableSupports the development of tailored messaging, which may include writing, editing and distributing communications (e.g., correspondence, presentations, policies & procedures)Dispatches outgoing communicationsProcesses invoices for payment in adherence with documented processes and guidelines and vendor agreementsPrepares and logs departmental expense claims and reportsMakes travel arrangements, booking flight/hotel reservations as neededLiaises with internal business units and external vendors and participates in the local coordination and implementation of premises and building related matters including incoming / outgoing staff and contractors, relocations, office planning and new furniture requirements while ensuring minimal interruptions to business operationsMaintains and tracks overtime, on-call claims, staff vacations and absences in accordance with Bank and/or divisional guidelines to ensure consistency in entitlement and to determine staff availabilityExercises judgment to identify, diagnose, and solve problems within given rulesA team player who works well independentlyBroader work or accountabilities may be assigned as neededQualifications:Typically 7+ years of relevant experience in an administrative/ professional support function, demonstrating progressive responsibility and post-secondary degree in related field of studyFluent in FrenchSpecialized knowledge from education and/or business experienceVerbal & written communication skills - In-depthCollaboration & team skills - In-depthAnalytical and problem solving skills - In-depthInfluence skills - In-depthGrade:5Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Assistante Administrative Senior - BMO Entreprises
BMO, Montreal, QC
Application Deadline: 03/28/2024Address: 105 rue St-Jacques OJob Family Group:Business ManagementPerforms a variety of administrative and clerical tasks, financial and human resources administration and provides professional support to one or more direct reports of line of business Executive. The role provides general offices services ensuring all administrative and operational processes and control standards are followed, while seeking to determine, develop, and participate in implementation of improvement opportunities, contributing to the effective and efficient operation of the business group.Provides reception coverage and in charge of all front desk dutiesBuilds effective relationships with internal/external stakeholdersAnalyzes data and information to provide insights and recommendationsLeads the planning, coordinating and implementing department eventsProvides specialized and professional support to executive's direct reports who are people managers in a large and diverse department or business groupCoordinates and monitors budgets and reporting on results vs. budgetSupports the coordination and implementation of department eventsDevelops and maintains a filing system; ensures business and operational reports, forms, and other documentation, paper or electronic, are readily availableSupports the development of tailored messaging, which may include writing, editing and distributing communications (e.g., correspondence, presentations, policies & procedures)Dispatches outgoing communications. Answers central phone line, responding to and resolving/escalating inquiriesProcesses invoices for payment in adherence with documented processes and guidelines and vendor agreementsSupports Leaders within the regionPrepares expense claims and tracks expenses to ensure they stay within budgetMakes travel arrangements, booking flight/hotel reservations as neededCompletes and audits IT and ID attestationsLiaises with internal business units and external vendors and participates in the local coordination and implementation of premises and building related matters including incoming / outgoing staff and contractors, relocations, office planning and new furniture requirements while ensuring minimal interruptions to business operationsMaintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of suppliesMaintains and tracks overtime, on-call claims, staff vacations and absences in accordance with Bank and/or divisional guidelines to ensure consistency in entitlement and to determine staff availabilityCoordinates training requirements for staff (research, booking, cancellations, confirmations, etc.)Collaborates with internal and external stakeholders in order to deliver on business objectivesOrganizes work information to ensure accuracy and completenessCompletes complex & diverse tasks within given rules/limits and may include handling escalations from other employeesAnalyzes issues and determines next stepsBroader work or accountabilities may be assigned as needed Daily Administrative Support for Premises & Business Tail-end onboarding/offboarding: equipment hand-off/collection, building & floor access, workstation assignment/release, office supplies, mobile device hand-off/collectionBack-up support to Events Team for local region client-related eventsSupport regional EA for any internal events (e.g., client closing dinners, employee send offs, executive holiday events)Ensure Iron Mountain shredding bins are clearedMail sorting & courier shipping/receivingDaily floor support & daily floor walkthrough, to ensure space is maintained (PPE, kitchen supplies, maintain executive kitchen (FCP only ), central office supplies, broken equipment, open request for workspace repairs, etc.)Meeting room preparedness including IT resources, point of contact for technology issues, refreshmentsCoffee vendor managementProcess AP invoicesOneSpan accessWorkspace Manager - Seat reservation toolWireless report reviewsAccess card roster attestationMaintain department email distribution list(s)Update and validate Serraview floor plansOrder business cards and signature stamps (as required) Must Have: 1 year Admin Experience (minimum)Verbal & written communication skills - ExcellentOrganization skills - ExcellentCollaboration & team skills - ExcellentAnalytical and problem solving skills - ExcellentTechnical skills (MS Excel, PowerPoint, SharePoint, etc.) - Excellent Nice to Have BMO, FI or commercial banking experienceThis position requires proficiency in a language other than French to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Compensation and Benefits:$44,500.00 - $82,500.00Pay Type:SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Assistant General Manager Culinary Team Remote Sites (61232001)
Sodexo Inc., Calgary, AB
Company DescriptionGrow your career with a company that shares your passion! Our Energy and Resources segment has exciting new opportunity to join us as our next Assistant General/Culinary Manager.This role will require you to work with a rotation of 14 days in camp, 7 days out. Sodexo offers paid travel (flights) to site, competitive annual salary, Extended Benefits from day one of your employment, paid vacation as well as other benefits. At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. Job DescriptionHow You’ll Make an Impact: Maintain interface with customers and clients, ensuring total contract compliance with all criteria and reaching all performance specifications including service delivery, budget adherence, cost savings, energy savings and customer service specifications.Oversee all facilities, property, and project management services as required by the contract and as requested by our client.Coordinate and promote proactive performance reviews between the customers/clients and Sodexo. Ensure seamless integration and performance of services for all teams involved with the accounts success.Develop and adhere to operating budgets for your unit.Provide ongoing financial and operational analysis of unit performance.Maintain all key performance indicators.These include but are not limited to: high levels of client and customer satisfaction;Account retention; strong employee development and retention.Achievement of financial goals;Develop compelling options for future business growthInvestigate opportunities to expand existing service or offer additional services to the client QualificationsWhat You’ll Need to Succeed: 3-4 years Assistant General Manager/Hospitality experienceStrong Culinary background in high volume restaurant or catering Post-Secondary education in Business, Hospitality is an asset but work experience is also a strong assetExperience or accreditation in areas of food service, janitorialExperience with Camp Management systems such as OrissaHealth and safety regulations, quality control, custodial, grounds, office services,Managing third party contracts, and continuous improvementStrong financial acumen and contract management Additional InformationWhat Makes Sodexo Different: Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way. In addition, we offer:Flexible work environment Competitive compensation & great employee benefits Training and development programs Countless opportunities for growth Corporate responsibility & sustainability An award-winning employer for Sustainability, Diversity & Inclusion, Corporate Social Responsibility, and much more. View Sodexo’s latest awards hereAnd so much more! Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnic group, age, disability, gender, sexual preference, sexual or gender identity, status as a veteran or any other federal, provincial or local protected class. We welcome and encourage applications from people with disabilities. Accommodation is available on request from candidates taking part in all aspects of the selection process. Sodexo is committed to providing a safe and healthy working environment for our team members, customers, clients, contractors, business partners, guests, and members of the public with whom we regularly interact. We require that all new hires in hospitals, long term care facilities, and senior homes to be fully vaccinated against COVID-19 and may require any other new hires to be fully vaccinated based on the location and scope of their employment.Instagram: @SodexoCanadaCareersTwitter: @SodexoJobsCALinkedIn: Sodexo Canada CareersFacebook: Sodexo CA JobsSodexoSJS
Executive Assistant
BMO, Toronto, ON
Application Deadline: 03/28/2024Address:100 King Street WestPerforms a variety of administrative and clerical tasks, financial and human resources administration and provides professional support to one or more Managers and their direct reports. The role provides general offices services ensuring all administrative and operational processes and control standards are followed, while seeking to determine, develop, and participate in implementation of improvement opportunities, contributing to the effective and efficient operation of the business group.Provides subject matter expertise and advice related to assigned strategic initiatives and act as relationship management for assigned initiatives.Builds effective relationships with internal/external stakeholders. Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Gathers and formats data into regular and ad-hoc reports, and dashboards.Leads the planning, coordinating and implementing department events.Provides senior level administrative and operational support within a large, diverse team including one or more senior executives.Employs systems (e.g. customized exception reports, tracking reports etc.) to manage information.Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.Provides input into the planning and implementation of administrative programs.Coordinates and monitors budgets and reporting on results vs. budget.Provides coaching and mentoring to more junior administrative assistants to support them in developing capability to carry out current job accountabilities.Manages and monitors calendars and upcoming events. Dispatches meeting invitations, books meeting rooms and arranges for resources and other requirements in support of smooth and efficient meeting facilitation. Supports the coordination and implementation of department events.Develops and maintains a filing system; ensures business and operational reports, forms, and other documentation, paper or electronic, are readily available.Supports the development of tailored messaging, which may include writing, editing and distributing communications (e.g., correspondence, presentations, policies & procedures).Dispatches outgoing communications. Answers central phone line, responding to and resolving/escalating inquiries.Processes invoices for payment in adherence with documented processes and guidelines and vendor agreementsPrepares and logs departmental expense claims and reports. Tracks expenses to ensure they stay within budget.Makes travel arrangements, booking flight/hotel reservations as needed.Liaises with internal business units and external vendors and participates in the local coordination and implementation of premises and building related matters including incoming / outgoing staff and contractors, relocations, office planning and new furniture requirements while ensuring minimal interruptions to business operations.Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.Ensures all vacation and absence scheduling is documented, takes into account critical business needs, follows guidelines, and is managed consistently across employees in the group; identifies scheduling conflicts for resolution.Coordinates training requirements for staff (research, booking, cancellations, confirmations, etc.).Collaborates with internal and external stakeholders in order to deliver on business objectives.Organizes work information to ensure accuracy and completeness.Focus may be on a business/group.Thinks creatively and proposes new solutions.Exercises judgment to identify, diagnose, and solve problems within given rules.Works mostly independently.Broader work or accountabilities may be assigned as needed.Qualifications:Typically 7+ years of relevant experience in an administrative/ professional support function, demonstrating progressive responsibility and post-secondary degree in related field of study.Specialized knowledge from education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Grade:5Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Executive Assistant
BMO, Toronto, ON
Application Deadline: 04/14/2024Address:250 Yonge StreetPerforms a variety of administrative and clerical tasks, financial and human resources administration and provides professional support to one or more Managers and their direct reports. The role provides general offices services ensuring all administrative and operational processes and control standards are followed, while seeking to determine, develop, and participate in implementation of improvement opportunities, contributing to the effective and efficient operation of the business group.Establishes administrative support & reception best practices and ensures consistent adoption.Identifies, develops, recommends and implements cost saving opportunities and seeks approval for recommendations.Provides subject matter expertise and advice related to assigned strategic initiatives and act as relationship management for assigned initiatives.Builds effective relationships with internal/external stakeholders. Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Gathers and formats data into regular and ad-hoc reports, and dashboards.Leads the planning, coordinating and implementing department events.Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.Provides senior level administrative and operational support within a large, diverse team including one or more senior executives.May manage and supervise the day-to-day functions of an administrative team.Manages sensitive communications, Outlook inbox, reports, invoices, and related documents for the assigned Executive; maintains confidentiality.Tracks and distributes recognition awards on behalf of the Executive, as applicable.Resolves escalated issues.Leads the execution of administrative programs; assesses and adapts as needed to ensure quality of execution.Manages and monitors calendars and upcoming events. Dispatches meeting invitations, books meeting rooms and arranges for resources and other requirements in support of smooth and efficient meeting facilitation. Supports the coordination and implementation of department events.Develops and maintains a filing system; ensures business and operational reports, forms, and other documentation, paper or electronic, are readily available.Supports the development of tailored messaging, which may include writing, editing and distributing communications (e.g., correspondence, presentations, policies & procedures).Dispatches outgoing communications. Answers central phone line, responding to and resolving/escalating inquiries.Processes invoices for payment in adherence with documented processes and guidelines and vendor agreementsPrepares and logs departmental expense claims and reports. Tracks expenses to ensure they stay within budget.Makes travel arrangements, booking flight/hotel reservations as needed.Liaises with internal business units and external vendors and participates in the local coordination and implementation of premises and building related matters including incoming / outgoing staff and contractors, relocations, office planning and new furniture requirements while ensuring minimal interruptions to business operations.Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.Ensures all vacation and absence scheduling is documented, takes into account critical business needs, follows guidelines, and is managed consistently across employees in the group; identifies scheduling conflicts for resolution.Coordinates training requirements for staff (research, booking, cancellations, confirmations, etc.).Collaborates with internal and external stakeholders in order to deliver on business objectives.Organizes work information to ensure accuracy and completeness.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently on a range of complex tasks, which may include unique situations.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 8+ years of relevant experience with a minimum 2 years of experience managing other administration staff, as applicable; post-secondary degree in related field of study.Technical proficiency gained through education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.Grade:6Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Executive Assistant
BMO, Toronto, ON
Application Deadline: 04/03/2024Address: 100 King Street WestJob Family Group:Business ManagementBMO Capital Markets is a leading, full-service financial services provider. We offer corporate and investment banking, treasury management, as well as research and advisory services to clients around the world. #bmocapitalmarketsRole supports Global Head, Investment & Corporate Banking, BMO Capital Markets. Performs a variety of administrative and clerical tasks, financial and human resources administration and provides professional support to senior level executive. The role provides general office services ensuring all administrative and operational processes and control standards are followed, while seeking to determine, develop, and participate in implementation of improvement opportunities, contributing to the effective and efficient operation of the business group.Provides subject matter expertise and advice related to assigned strategic initiatives and act as relationship management for assigned initiatives.Builds effective relationships with internal/external stakeholders. Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Gathers and formats data into regular and ad-hoc reports, and dashboards.Leads the planning, coordinating and implementing department events.Provides senior level administrative and operational support within a large, diverse team including one or more senior executives.Employs systems (e.g. customized exception reports, tracking reports etc.) to manage information.Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.Provides input into the planning and implementation of administrative programs.Coordinates and monitors budgets and reporting on results vs. budget.Provides coaching and mentoring to more junior administrative assistants to support them in developing capability to carry out current job accountabilities.Manages and monitors calendars and upcoming events. Dispatches meeting invitations, books meeting rooms and arranges for resources and other requirements in support of smooth and efficient meeting facilitation. Supports the coordination and implementation of department events.Develops and maintains a filing system; ensures business and operational reports, forms, and other documentation, paper or electronic, are readily available.Supports the development of tailored messaging, which may include writing, editing and distributing communications (e.g., correspondence, presentations, policies & procedures).Dispatches outgoing communications as necessary.Resolves & escalates inquiries in a timely manner.Processes invoices for payment in adherence with documented processes and guidelines and vendor agreementsPrepares and logs departmental expense claims and reports. Tracks expenses to ensure they stay within budget.Makes travel arrangements, booking flight/hotel reservations as needed.Liaises with internal business units and external vendors and participates in the local coordination and implementation of premises and building related matters including incoming / outgoing staff and contractors, relocations, office planning and new furniture requirements while ensuring minimal interruptions to business operations.Ensures all vacation and absence scheduling is documented, takes into account critical business needs, follows guidelines, and is managed consistently across employees in the group; identifies scheduling conflicts for resolution.Coordinates training requirements for staff (research, booking, cancellations, confirmations, etc.).Collaborates with internal and external stakeholders in order to deliver on business objectives.Organizes work information to ensure accuracy and completeness.Focus may be on a business/group.Thinks creatively and proposes new solutions.Exercises judgment to identify, diagnose, and solve problems within given rules.Exercises appropriate levels of discretion and confidentiality in relation to role supporting manager and business group.Works mostly independently.Broader work or accountabilities may be assigned as needed. Qualifications: Typically 7+ years of relevant experience in an administrative/ professional support function, demonstrating progressive responsibility and post-secondary degree in related field of study.Specialized knowledge from education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth. Influence skills - In-depth. Expected salary range for this role: $64,000.00- 83,000.00 CADCompensation and Benefits:$44,500.00 - $82,500.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Administrative Assistant - National Tax
KPMG, Toronto, ON
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. The Client Administration function is a vital part of the firm's National Shared Services. This highly skilled group of over 600 administration professionals in 33 offices supports the firm's Tax, Audit and Advisory client service staff. Client Administration is focused on the increase of revenue, achieving client service excellence by delivering timely, high quality deliverables, increasing time available for client service staff to focus on driving the business, and encouraging an environment that increases both the staff and client experience. This is achieved by building dynamic, lasting relationships, being sensitive to our client needs and collaborating as part of the client service team. This is a remote/hybrid position. #li-remote #li-remote What you will doProvide administrative support to two Partners including but not limited to: Coordinate, prepare, edit and/or proofread documents such as correspondence, presentations, and reports. Proactively coordinate updates and posting of certain tax publications, in collaboration with tax technical professionals, web support, creative services, marketing and translation teams, often in tight timeframes Arrange domestic and international travel (flights, transportation, accommodations, etc.) using Concur. Proactively maintain and optimize the partners' calendar and contact database to schedule and coordinate meetings and commitments. Arrange virtual & in-person meetings and conferences; organize meeting materials and record meeting minutes. Assist in planning and executing corporate events, including meetings, team building and social activities, etc. Help manage a partner's email account efficiently by ensuring effective email prioritization and prompt response time. Assist in the preparation and submission of time and expense reports for partner(s) supported. Provide risk processes and billing support to the team. Provide support in other administrative tasks as assigned. At times, business needs arise, and employees are required and agree to work beyond their normal workday or work week to fulfill the accountabilities required for their job. Likewise, people need time to devote to personal matters, and our approach to flexibility provides for this. What you bring to the role College diploma or an equivalent combination of education/experience in administrative assistant skill set. Minimum 3-5 years administration experience. Intermediate/Advanced proficiency with MS Office Word, Outlook, Excel, and PowerPoint, etc . Experience with Adobe InDesign (nice to have) Excellent grammar, vocabulary and communication skills. Exceptional time management and organizational skills. A proactive attitude, adaptability, and a careful eye for detail. Proven ability to deal with sensitive materials with a high degree of tact and discretion. Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . If you have a question about accessible employment at KPMG, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process, we encourage you to visit our accessibility page .
Manager, Regional Sales - Eastern Canada
Air Canada, Dorval, QC
Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Reporting to the Director, Cargo Sales - Canada, the Manager, Regional Sales will be responsible for meeting and exceeding revenue targets and growing market share within their region, They will manage and lead their team to develop, maintain strong business relationships with our customers and to grow business from Canada to all destinations serviced by our passenger and expanding freighter network. The role requires both a tactical and strategic mind-set, with the ability to lead a performance-based culture, problem solve quickly and facilitate cross-departmental relations, including working closely with Operations, Capacity, Pricing & Revenue Management teams. Key Functions & Responsibilities: Ensure alignment with the National Account Managers and Senior Manager, Cargo Sales as it relates to respective strategies and follow direction from the Director, Cargo Sales to achieve cargo branch revenue and profit goals. Build, maintain and strengthen active relationships with key customer contacts at the senior leadership levels within the strategic client and house accounts portfolio. Achieve or exceed cargo revenue and market share improvement targets. Actively manage strategic regional customer base by leveraging the CRM, Business Intelligence and Sales Reporting tools Provide intelligence, guidance and direction regarding pricing strategies and allocation management for assigned accounts to the Associate Account Managers, Pricing and Capacity teams Set, track, and manage daily, weekly, and monthly SAM Key Performance Indicators using the CRM platform to maximize revenue and profitability. Monitor sales activities, pipeline, and performance metrics within the region, and provide regular reports and updates to Director, Cargo Sales Utilize CRM systems or sales tracking tools to track and analyze sales data, market trends, and customer performance. Lead and drive performance management initiatives through goal setting, sales/KPI targets and quarterly individual and team performance evaluations Seek and evaluate SAM development/growth opportunities through candidate pipeline management, account focused approach and strategies. Lead and support the Strategic Account Managers by maximizing the use of technology, business tools and metrics to ensure they are productive, driven and engaged. Strategically build, train, and develop Strategic Account Managers to deliver high customer service standards and manage individual performance and development plans. Provide guidance to the Strategic Account Managers and assistance to the Senior Manager, Cargo Sales on tactical matters relating to pricing, capacity, customer service and operations within the region. Use customer feedback to generate and share ideas about new or enhancements on features or products. Ensure all sales efforts are coordinated with marketing, sales management, capacity, finance & accounting, and operations teams. Gather and report on market intelligence and competitive industry information during sales meetings as appropriate. Participate in regular account performance reviews with the Strategic Account Managers, Senior Manager, Cargo Sales and Director, Cargo Sales Coordinate with team to represent and promote Air Canada within cargo industry community at trade events, industry functions and appropriate events. Develop and maintain cross-departmental relationships with operations, HDQ and shared services teams and seek areas for collaboration on new business development opportunities. Participate in organizational and related industry events with the expectation of regional travel requirements. Qualifications University or College degree in business or related discipline Excellent interpersonal and team management skills 5+ years of experience in a similar capacity, with a minimum of two years of direct contracting and negotiating experience in an outside sales function Hands on experience with CRM software and MS Office suite of products In depth knowledge of business concepts associated with legal contract writing and interpretation, including contract mechanics, structure, and philosophy. Knowledge of current cargo business and industry knowledge a strong asset Ability to cope with irregular or multiple work demands. Must be receptive to flexible work hours, holiday/weekend coverage. Regional travel is required with quarterly travel to our Montreal headquarters. Bilingual (French and English) preferred. Conditions of Employment: Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position. Linguistic Requirements Based on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees' unique contributions to our company's success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
Executive Assistant
BMO, Toronto, ON
Application Deadline: 04/23/2024Address: 100 King Street WestJob Family Group:Business ManagementBMO Capital Markets is a leading, full-service financial services provider. We offer corporate and investment banking, treasury management, as well as research and advisory services to clients around the world. #bmocapitalmarketsExecutive Assistant - BMO (Toronto Office - First Canadian Place) This role will primarily support the MD & Head, Client Enablement Performs a variety of administrative and clerical tasks, financial and human resources administration and provides professional support to one or more Managers and their direct reports. The role provides general offices services ensuring all administrative and operational processes and control standards are followed, while seeking to determine, develop, and participate in implementation of improvement opportunities, contributing to the effective and efficient operation of the business group.Provides subject matter expertise and advice related to assigned strategic initiatives and act as relationship management for assigned initiatives.Builds effective relationships with internal/external stakeholders.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Gathers and formats data into regular and ad-hoc reports, and dashboards.Leads the planning, coordinating and implementing department events.Provides senior level administrative and operational support within a large, diverse team including one or more senior executives.Employs systems (e.g. customized exception reports, tracking reports etc.) to manage information.Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.Provides input into the planning and implementation of administrative programs.Coordinates and monitors budgets and reporting on results vs. budget.Provides coaching and mentoring to more junior administrative assistants to support them in developing capability to carry out current job accountabilities.Manages and monitors calendars and upcoming events. Dispatches meeting invitations, books meeting rooms and arranges for resources and other requirements in support of smooth and efficient meeting facilitation. Supports the coordination and implementation of department events.Develops and maintains a filing system; ensures business and operational reports, forms, and other documentation, paper or electronic, are readily available.Supports the development of tailored messaging, which may include writing, editing and distributing communications (e.g., correspondence, presentations, policies & procedures).Dispatches outgoing communications. Answers central phone line, responding to and resolving/escalating inquiries.Processes invoices for payment in adherence with documented processes and guidelines and vendor agreementsPrepares and logs departmental expense claims and reports. Tracks expenses to ensure they stay within budget.Makes travel arrangements, booking flight/hotel reservations as needed.Liaises with internal business units and external vendors and participates in the local coordination and implementation of premises and building related matters including incoming / outgoing staff and contractors, relocations, office planning and new furniture requirements while ensuring minimal interruptions to business operations.Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.Maintains and tracks overtime, on-call claims, staff vacations and absences in accordance with Bank and/or divisional guidelines to ensure consistency in entitlement and to determine staff availability.Coordinates training requirements for staff (research, booking, cancellations, confirmations, etc.).Collaborates with internal and external stakeholders in order to deliver on business objectives.Organizes work information to ensure accuracy and completeness.Focus may be on a business/group.Thinks creatively and proposes new solutions.Exercises judgment to identify, diagnose, and solve problems within given rules.Works mostly independently.Broader work or accountabilities may be assigned as needed. Qualifications: Typically, 7+ years of relevant experience in an administrative/ professional support function, demonstrating progressive responsibility and post-secondary degree in related field of study.Specialized knowledge from education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem-solving skills - In-depth.Influence skills - In-depth.Compensation and Benefits:$44,500.00 - $82,500.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Business Analysis Manager - Vice President
JPMorgan Chase, Sydney, Any, Australia
Are you a detail-oriented professional with a passion for Fund Services? We are seeking a highly motivated individual who will play a crucial part in supporting the firm's Securities Services business where you will work on key projects with high profile clients. As a dynamic and driven professional, you will play a pivotal role in the Fund Services team where you will have an opportunity to elevate your career to the next level.As a Business Analysis Manager in the Fund Services team, you will be responsible for engaging and working with project stakeholders to facilitate both client facing and internal workshops to understand and define as-is and to-be end to end operational business process flows across multiple client change projects.Job responsibilities Defining end to end business operating models, conducting gap analysis and partnering with stakeholders to deliver risk adverse business solutions Steering client due-diligence workshops Liaising with internal teams and clients to define and monitor service delivery goals and deadlines. Establishing infrastructure recommendations based on business requirements for new and existing operations initiatives. Ensuring all changes to products, best practice and operating models are clearly understood by all stakeholders and implemented in a controlled manner. Ensuring solutions are in alignment with dependent processes and applications. Delivering business readiness sign off for assigned projects prior to implementation. Ensuring business readiness governance, making sure change is completed successfully across operations. Reviewing of Business Intelligence (BI) procedures, identifying and implementing efficiencies and improved controls allowing team to engage with the business and deliver projects utilising best practice. Required qualifications, capabilities and skills Proven business analytics skills with detailed knowledge across a financial operational environment Effective understanding of mutual fund accounting operations and associated assets, including experience in Net asset value (NAV) calculations, unit pricing and financial reporting processes A business analysis accredited qualification i.e. Information Systems Examination Board (ISEB) (or studying towards completion) Minimum 15 years' global financial industry experience within top tier investment management or financial services firm Ability to identify and analyse problems and propose effective corrective solutions to meet term business, financial and/or system requirements Demonstrated ability to deliver on operational and/or project objectives to tight deadlines and high expectations Ability to handle multiple in-flight projects and deliver within given timeframes Excellent stakeholder and client relationship management skills Ability to travel domestically (up to 20%) Preferred qualifications, capabilities, and skills A Project management accredited qualification is desirable i.e. Projects IN Controlled Environments (PRINCE2) (or studying towards completion) A Process review/improvement accredited qualification i.e. Six Sigma (or studying towards completion)About usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Salary: . Date posted: 04/03/2024 10:25 PM
Executive Assistant
BMO Financial Group, Toronto, ON
Application Deadline: 04/23/2024 Address: 100 King Street West Job Family Group: Business Management BMO Capital Markets is a leading, full-service financial services provider. We offer corporate and investment banking, treasury management, as well as research and advisory services to clients around the world. #bmocapitalmarkets Executive Assistant BMO (Toronto Office First Canadian Place) This role will primarily support the MD & Head, Client Enablement Performs a variety of administrative and clerical tasks, financial and human resources administration and provides professional support to one or more Managers and their direct reports. The role provides general offices services ensuring all administrative and operational processes and control standards are followed, while seeking to determine, develop, and participate in implementation of improvement opportunities, contributing to the effective and efficient operation of the business group. Provides subject matter expertise and advice related to assigned strategic initiatives and act as relationship management for assigned initiatives. Builds effective relationships with internal/external stakeholders. Breaks down strategic problems, and analyses data and information to provide insights and recommendations. Gathers and formats data into regular and ad-hoc reports, and dashboards. Leads the planning, coordinating and implementing department events. Provides senior level administrative and operational support within a large, diverse team including one or more senior executives. Employs systems (e.g. customized exception reports, tracking reports etc.) to manage information. Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting. Provides input into the planning and implementation of administrative programs. Coordinates and monitors budgets and reporting on results vs. budget. Provides coaching and mentoring to more junior administrative assistants to support them in developing capability to carry out current job accountabilities. Manages and monitors calendars and upcoming events. Dispatches meeting invitations, books meeting rooms and arranges for resources and other requirements in support of smooth and efficient meeting facilitation. Supports the coordination and implementation of department events. Develops and maintains a filing system; ensures business and operational reports, forms, and other documentation, paper or electronic, are readily available. Supports the development of tailored messaging, which may include writing, editing and distributing communications (e.g., correspondence, presentations, policies & procedures). Dispatches outgoing communications. Answers central phone line, responding to and resolving/escalating inquiries. Processes invoices for payment in adherence with documented processes and guidelines and vendor agreements Prepares and logs departmental expense claims and reports. Tracks expenses to ensure they stay within budget. Makes travel arrangements, booking flight/hotel reservations as needed. Liaises with internal business units and external vendors and participates in the local coordination and implementation of premises and building related matters including incoming / outgoing staff and contractors, relocations, office planning and new furniture requirements while ensuring minimal interruptions to business operations. Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies. Maintains and tracks overtime, on-call claims, staff vacations and absences in accordance with Bank and/or divisional guidelines to ensure consistency in entitlement and to determine staff availability. Coordinates training requirements for staff (research, booking, cancellations, confirmations, etc.). Collaborates with internal and external stakeholders in order to deliver on business objectives. Organizes work information to ensure accuracy and completeness. Focus may be on a business/group. Thinks creatively and proposes new solutions. Exercises judgment to identify, diagnose, and solve problems within given rules. Works mostly independently. Broader work or accountabilities may be assigned as needed. Qualifications: Typically, 7+ years of relevant experience in an administrative/ professional support function, demonstrating progressive responsibility and post-secondary degree in related field of study. Specialized knowledge from education and/or business experience. Verbal & written communication skills - In-depth. Collaboration & team skills - In-depth. Analytical and problem-solving skills - In-depth. Influence skills - In-depth. Compensation and Benefits: $44,500.00 - $82,500.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.