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Overview of salaries statistics of the profession "Sales Support Staff in Canada"

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Sales Support Lead(Store C, D, H Volume) CAN
Staples Canada, Toronto, ON
Position Summary: The primary purpose of this role is to execute the tasks necessary to drive sales, including freight flow, merchandise standards, inventory and replenishment procedures in all areas of the store. To provide sales support on the sales floor. Demonstrates a high degree of customer engagement and maximizes sales while effectively assisting customers. Provides guidance and training to associates as required on company initiatives, sales programs and product knowledge. This associate can assume authorized keyholder responsibilities (open and closing the store) as needed and can perform Manager on Duty shifts. Primary Responsibilities: MERCHANDISING AND REPLENISHMENT RESPONSIBILITIES • Maintains company merchandising standards, including current pricing, signage, plan-o-grams, promotional planners, ad set-ups and displays. • Facilitates and/or participates in all cycle count processes as specifically outlined by company policies and procedures. • Accountable for the input and integrity of appropriate paperwork. Responsible to forward for approval to appropriate manager and/or home office. • Maintains and sustains an efficient filing system for all relevant paperwork as per company standards. • Prepares the daily printing of signage and price changes for all merchandise when required. • Assists in keeping the damaged products area clean and that items in need of shrink-wrapping are attended to in a timely basis. • Partners with management to prepare for inventory count(s), participates in the inventory taking process, and follows up on variances. • Responsible for the execution of the return to the vendor (RTV) process in the absence of the Receiver. • Where applicable, coordinates the recycling programs including toner, ink, batteries and electronics. • Provides guidance and training to associates as needed. GENERAL OPERATIONS • Ensures exceptional customer satisfaction and displays professionalism when assisting customers and associates in different areas of the store. • Takes opportunities to add-on sales to customers by using current selling techniques and company programs and coaches others to do so as well. • Provides coverage and assistance in all areas of the store where business needs require and as associate training supports. • Responsible for opening and closing the store as required. • Participates in the Manager on Duty program. • Ensures associates check and understand all sources of communication for information (white boards, bulletin boards, portal, etc). • Accountable to understand general company policies and provide guidance to staff as needed. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Identifies and communicates suggestions for improvements in all areas of business. • Ensures the general cleanliness of workstations, lunchroom and washrooms according to company standards is maintained. • Promotes and maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. LOSS PREVENTION / PRIVACY • Follows proper store opening and closing procedures, including alarm checks and security walks. • Properly secures all assets and physical inventory and follows all loss prevention and key control procedures. • Responsible for the security (opening and monitoring of activity) of the receiving area and all lock ups within the store when requested by a manager. • Ensures understanding of and adherence to all privacy policies and procedures. • Assists in enforcing inventory related procedures to ensure SKU integrity and prevent shrink. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. This position may be required to verify bag checks when in the role of Manager on Duty. • Merchandising and Replenishment 80% • General Operations 15% • Loss Prevention/Privacy 5% Basic: • Ability to make decisions with integrity that supports company guidelines and makes good business sense. • Ability to resolve customer concerns in a diplomatic manner. • Demonstrates leadership ability. • Ability to engage customers in a friendly and professional manner. • Capacity to communicate with customers effectively using a variety of mediums. • Ability to plan, organize and prioritize efficiently to effectively handle their daily responsibilities and serve our customers. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. Preferred: Experience: • One year of previously related experience is preferred. Education: • Working towards or successful completion of high school is preferred. Additional Information: • Conditions of the work environment are such that minor stress or physical discomfort may occur. • Required to work a varying work schedule in order to meet the needs of the business. This would include working evenings and weekends as directed by management. • Conditions may cause physical discomfort due to exposure to variable temperatures in receiving and noise from delivery trucks, fumes from trucks, dirt and dust. Due to direct contact with delivery trucks, forklifts, and use of the bailer machine there is higher risk of personal injury if safe working habits are not practiced. • Output of physical effort is required through lifting, bending, pulling, twisting, etc. Movement of freight by use of ladders and stock pickers is required. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Sales Support Lead(Store C, D, H Volume) CAN
Staples Canada, Midland, ON
Position Summary: The primary purpose of this role is to execute the tasks necessary to drive sales, including freight flow, merchandise standards, inventory and replenishment procedures in all areas of the store. To provide sales support on the sales floor. Demonstrates a high degree of customer engagement and maximizes sales while effectively assisting customers. Provides guidance and training to associates as required on company initiatives, sales programs and product knowledge. This associate can assume authorized keyholder responsibilities (open and closing the store) as needed and can perform Manager on Duty shifts. Primary Responsibilities: MERCHANDISING AND REPLENISHMENT RESPONSIBILITIES • Maintains company merchandising standards, including current pricing, signage, plan-o-grams, promotional planners, ad set-ups and displays. • Facilitates and/or participates in all cycle count processes as specifically outlined by company policies and procedures. • Accountable for the input and integrity of appropriate paperwork. Responsible to forward for approval to appropriate manager and/or home office. • Maintains and sustains an efficient filing system for all relevant paperwork as per company standards. • Prepares the daily printing of signage and price changes for all merchandise when required. • Assists in keeping the damaged products area clean and that items in need of shrink-wrapping are attended to in a timely basis. • Partners with management to prepare for inventory count(s), participates in the inventory taking process, and follows up on variances. • Responsible for the execution of the return to the vendor (RTV) process in the absence of the Receiver. • Where applicable, coordinates the recycling programs including toner, ink, batteries and electronics. • Provides guidance and training to associates as needed. GENERAL OPERATIONS • Ensures exceptional customer satisfaction and displays professionalism when assisting customers and associates in different areas of the store. • Takes opportunities to add-on sales to customers by using current selling techniques and company programs and coaches others to do so as well. • Provides coverage and assistance in all areas of the store where business needs require and as associate training supports. • Responsible for opening and closing the store as required. • Participates in the Manager on Duty program. • Ensures associates check and understand all sources of communication for information (white boards, bulletin boards, portal, etc). • Accountable to understand general company policies and provide guidance to staff as needed. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Identifies and communicates suggestions for improvements in all areas of business. • Ensures the general cleanliness of workstations, lunchroom and washrooms according to company standards is maintained. • Promotes and maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. LOSS PREVENTION / PRIVACY • Follows proper store opening and closing procedures, including alarm checks and security walks. • Properly secures all assets and physical inventory and follows all loss prevention and key control procedures. • Responsible for the security (opening and monitoring of activity) of the receiving area and all lock ups within the store when requested by a manager. • Ensures understanding of and adherence to all privacy policies and procedures. • Assists in enforcing inventory related procedures to ensure SKU integrity and prevent shrink. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. This position may be required to verify bag checks when in the role of Manager on Duty. • Merchandising and Replenishment 80% • General Operations 15% • Loss Prevention/Privacy 5% Basic: • Ability to make decisions with integrity that supports company guidelines and makes good business sense. • Ability to resolve customer concerns in a diplomatic manner. • Demonstrates leadership ability. • Ability to engage customers in a friendly and professional manner. • Capacity to communicate with customers effectively using a variety of mediums. • Ability to plan, organize and prioritize efficiently to effectively handle their daily responsibilities and serve our customers. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. Preferred: Experience: • One year of previously related experience is preferred. Education: • Working towards or successful completion of high school is preferred. Additional Information: • Conditions of the work environment are such that minor stress or physical discomfort may occur. • Required to work a varying work schedule in order to meet the needs of the business. This would include working evenings and weekends as directed by management. • Conditions may cause physical discomfort due to exposure to variable temperatures in receiving and noise from delivery trucks, fumes from trucks, dirt and dust. Due to direct contact with delivery trucks, forklifts, and use of the bailer machine there is higher risk of personal injury if safe working habits are not practiced. • Output of physical effort is required through lifting, bending, pulling, twisting, etc. Movement of freight by use of ladders and stock pickers is required. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Sales Support Lead(Store C, D, H Volume) CAN
Staples Canada, Midland, ON, CA
Position Summary: The primary purpose of this role is to execute the tasks necessary to drive sales, including freight flow, merchandise standards, inventory and replenishment procedures in all areas of the store. To provide sales support on the sales floor. Demonstrates a high degree of customer engagement and maximizes sales while effectively assisting customers. Provides guidance and training to associates as required on company initiatives, sales programs and product knowledge. This associate can assume authorized keyholder responsibilities (open and closing the store) as needed and can perform Manager on Duty shifts. Primary Responsibilities: MERCHANDISING AND REPLENISHMENT RESPONSIBILITIES • Maintains company merchandising standards, including current pricing, signage, plan-o-grams, promotional planners, ad set-ups and displays. • Facilitates and/or participates in all cycle count processes as specifically outlined by company policies and procedures. • Accountable for the input and integrity of appropriate paperwork. Responsible to forward for approval to appropriate manager and/or home office. • Maintains and sustains an efficient filing system for all relevant paperwork as per company standards. • Prepares the daily printing of signage and price changes for all merchandise when required. • Assists in keeping the damaged products area clean and that items in need of shrink-wrapping are attended to in a timely basis. • Partners with management to prepare for inventory count(s), participates in the inventory taking process, and follows up on variances. • Responsible for the execution of the return to the vendor (RTV) process in the absence of the Receiver. • Where applicable, coordinates the recycling programs including toner, ink, batteries and electronics. • Provides guidance and training to associates as needed. GENERAL OPERATIONS • Ensures exceptional customer satisfaction and displays professionalism when assisting customers and associates in different areas of the store. • Takes opportunities to add-on sales to customers by using current selling techniques and company programs and coaches others to do so as well. • Provides coverage and assistance in all areas of the store where business needs require and as associate training supports. • Responsible for opening and closing the store as required. • Participates in the Manager on Duty program. • Ensures associates check and understand all sources of communication for information (white boards, bulletin boards, portal, etc). • Accountable to understand general company policies and provide guidance to staff as needed. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Identifies and communicates suggestions for improvements in all areas of business. • Ensures the general cleanliness of workstations, lunchroom and washrooms according to company standards is maintained. • Promotes and maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. LOSS PREVENTION / PRIVACY • Follows proper store opening and closing procedures, including alarm checks and security walks. • Properly secures all assets and physical inventory and follows all loss prevention and key control procedures. • Responsible for the security (opening and monitoring of activity) of the receiving area and all lock ups within the store when requested by a manager. • Ensures understanding of and adherence to all privacy policies and procedures. • Assists in enforcing inventory related procedures to ensure SKU integrity and prevent shrink. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. This position may be required to verify bag checks when in the role of Manager on Duty. • Merchandising and Replenishment 80% • General Operations 15% • Loss Prevention/Privacy 5% Basic: • Ability to make decisions with integrity that supports company guidelines and makes good business sense. • Ability to resolve customer concerns in a diplomatic manner. • Demonstrates leadership ability. • Ability to engage customers in a friendly and professional manner. • Capacity to communicate with customers effectively using a variety of mediums. • Ability to plan, organize and prioritize efficiently to effectively handle their daily responsibilities and serve our customers. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. Preferred: Experience: • One year of previously related experience is preferred. Education: • Working towards or successful completion of high school is preferred. Additional Information: • Conditions of the work environment are such that minor stress or physical discomfort may occur. • Required to work a varying work schedule in order to meet the needs of the business. This would include working evenings and weekends as directed by management. • Conditions may cause physical discomfort due to exposure to variable temperatures in receiving and noise from delivery trucks, fumes from trucks, dirt and dust. Due to direct contact with delivery trucks, forklifts, and use of the bailer machine there is higher risk of personal injury if safe working habits are not practiced. • Output of physical effort is required through lifting, bending, pulling, twisting, etc. Movement of freight by use of ladders and stock pickers is required. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Sales Support Lead(Store C, D, H Volume) CAN
Staples Canada, Sorel-Tracy, QC
Position Summary: The primary purpose of this role is to execute the tasks necessary to drive sales, including freight flow, merchandise standards, inventory and replenishment procedures in all areas of the store. To provide sales support on the sales floor. Demonstrates a high degree of customer engagement and maximizes sales while effectively assisting customers. Provides guidance and training to associates as required on company initiatives, sales programs and product knowledge. This associate can assume authorized keyholder responsibilities (open and closing the store) as needed and can perform Manager on Duty shifts. Primary Responsibilities: MERCHANDISING AND REPLENISHMENT RESPONSIBILITIES • Maintains company merchandising standards, including current pricing, signage, plan-o-grams, promotional planners, ad set-ups and displays. • Facilitates and/or participates in all cycle count processes as specifically outlined by company policies and procedures. • Accountable for the input and integrity of appropriate paperwork. Responsible to forward for approval to appropriate manager and/or home office. • Maintains and sustains an efficient filing system for all relevant paperwork as per company standards. • Prepares the daily printing of signage and price changes for all merchandise when required. • Assists in keeping the damaged products area clean and that items in need of shrink-wrapping are attended to in a timely basis. • Partners with management to prepare for inventory count(s), participates in the inventory taking process, and follows up on variances. • Responsible for the execution of the return to the vendor (RTV) process in the absence of the Receiver. • Where applicable, coordinates the recycling programs including toner, ink, batteries and electronics. • Provides guidance and training to associates as needed. GENERAL OPERATIONS • Ensures exceptional customer satisfaction and displays professionalism when assisting customers and associates in different areas of the store. • Takes opportunities to add-on sales to customers by using current selling techniques and company programs and coaches others to do so as well. • Provides coverage and assistance in all areas of the store where business needs require and as associate training supports. • Responsible for opening and closing the store as required. • Participates in the Manager on Duty program. • Ensures associates check and understand all sources of communication for information (white boards, bulletin boards, portal, etc). • Accountable to understand general company policies and provide guidance to staff as needed. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Identifies and communicates suggestions for improvements in all areas of business. • Ensures the general cleanliness of workstations, lunchroom and washrooms according to company standards is maintained. • Promotes and maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. LOSS PREVENTION / PRIVACY • Follows proper store opening and closing procedures, including alarm checks and security walks. • Properly secures all assets and physical inventory and follows all loss prevention and key control procedures. • Responsible for the security (opening and monitoring of activity) of the receiving area and all lock ups within the store when requested by a manager. • Ensures understanding of and adherence to all privacy policies and procedures. • Assists in enforcing inventory related procedures to ensure SKU integrity and prevent shrink. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. This position may be required to verify bag checks when in the role of Manager on Duty. • Merchandising and Replenishment 80% • General Operations 15% • Loss Prevention/Privacy 5% Basic: • Ability to make decisions with integrity that supports company guidelines and makes good business sense. • Ability to resolve customer concerns in a diplomatic manner. • Demonstrates leadership ability. • Ability to engage customers in a friendly and professional manner. • Capacity to communicate with customers effectively using a variety of mediums. • Ability to plan, organize and prioritize efficiently to effectively handle their daily responsibilities and serve our customers. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. Preferred: Experience: • One year of previously related experience is preferred. Education: • Working towards or successful completion of high school is preferred. Additional Information: • Conditions of the work environment are such that minor stress or physical discomfort may occur. • Required to work a varying work schedule in order to meet the needs of the business. This would include working evenings and weekends as directed by management. • Conditions may cause physical discomfort due to exposure to variable temperatures in receiving and noise from delivery trucks, fumes from trucks, dirt and dust. Due to direct contact with delivery trucks, forklifts, and use of the bailer machine there is higher risk of personal injury if safe working habits are not practiced. • Output of physical effort is required through lifting, bending, pulling, twisting, etc. Movement of freight by use of ladders and stock pickers is required. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Sales Support Lead
Staples Canada, Pembroke, ON
Position Summary: The primary purpose of this role is to execute the tasks necessary to drive sales, including freight flow, merchandise standards, inventory and replenishment procedures in all areas of the store. To provide sales support on the sales floor. Demonstrates a high degree of customer engagement and maximizes sales while effectively assisting customers. Provides guidance and training to associates as required on company initiatives, sales programs and product knowledge. This associate can assume authorized keyholder responsibilities (open and closing the store) as needed and can perform Manager on Duty shifts. Primary Responsibilities: MERCHANDISING AND REPLENISHMENT RESPONSIBILITIES • Maintains company merchandising standards, including current pricing, signage, plan-o-grams, promotional planners, ad set-ups and displays. • Facilitates and/or participates in all cycle count processes as specifically outlined by company policies and procedures. • Accountable for the input and integrity of appropriate paperwork. Responsible to forward for approval to appropriate manager and/or home office. • Maintains and sustains an efficient filing system for all relevant paperwork as per company standards. • Prepares the daily printing of signage and price changes for all merchandise when required. • Assists in keeping the damaged products area clean and that items in need of shrink-wrapping are attended to in a timely basis. • Partners with management to prepare for inventory count(s), participates in the inventory taking process, and follows up on variances. • Responsible for the execution of the return to the vendor (RTV) process in the absence of the Receiver. • Where applicable, coordinates the recycling programs including toner, ink, batteries and electronics. • Provides guidance and training to associates as needed. GENERAL OPERATIONS • Ensures exceptional customer satisfaction and displays professionalism when assisting customers and associates in different areas of the store. • Takes opportunities to add-on sales to customers by using current selling techniques and company programs and coaches others to do so as well. • Provides coverage and assistance in all areas of the store where business needs require and as associate training supports. • Responsible for opening and closing the store as required. • Participates in the Manager on Duty program. • Ensures associates check and understand all sources of communication for information (white boards, bulletin boards, portal, etc). • Accountable to understand general company policies and provide guidance to staff as needed. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Identifies and communicates suggestions for improvements in all areas of business. • Ensures the general cleanliness of workstations, lunchroom and washrooms according to company standards is maintained. • Promotes and maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. LOSS PREVENTION / PRIVACY • Follows proper store opening and closing procedures, including alarm checks and security walks. • Properly secures all assets and physical inventory and follows all loss prevention and key control procedures. • Responsible for the security (opening and monitoring of activity) of the receiving area and all lock ups within the store when requested by a manager. • Ensures understanding of and adherence to all privacy policies and procedures. • Assists in enforcing inventory related procedures to ensure SKU integrity and prevent shrink. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. This position may be required to verify bag checks when in the role of Manager on Duty. • Merchandising and Replenishment 80% • General Operations 15% • Loss Prevention/Privacy 5% Basic: • Ability to make decisions with integrity that supports company guidelines and makes good business sense. • Ability to resolve customer concerns in a diplomatic manner. • Demonstrates leadership ability. • Ability to engage customers in a friendly and professional manner. • Capacity to communicate with customers effectively using a variety of mediums. • Ability to plan, organize and prioritize efficiently to effectively handle their daily responsibilities and serve our customers. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. Preferred: Experience: • One year of previously related experience is preferred. Education: • Working towards or successful completion of high school is preferred. Additional Information: • Conditions of the work environment are such that minor stress or physical discomfort may occur. • Required to work a varying work schedule in order to meet the needs of the business. This would include working evenings and weekends as directed by management. • Conditions may cause physical discomfort due to exposure to variable temperatures in receiving and noise from delivery trucks, fumes from trucks, dirt and dust. Due to direct contact with delivery trucks, forklifts, and use of the bailer machine there is higher risk of personal injury if safe working habits are not practiced. • Output of physical effort is required through lifting, bending, pulling, twisting, etc. Movement of freight by use of ladders and stock pickers is required. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Sales Support Lead
Staples Canada, Pembroke, ON, CA
Position Summary: The primary purpose of this role is to execute the tasks necessary to drive sales, including freight flow, merchandise standards, inventory and replenishment procedures in all areas of the store. To provide sales support on the sales floor. Demonstrates a high degree of customer engagement and maximizes sales while effectively assisting customers. Provides guidance and training to associates as required on company initiatives, sales programs and product knowledge. This associate can assume authorized keyholder responsibilities (open and closing the store) as needed and can perform Manager on Duty shifts. Primary Responsibilities: MERCHANDISING AND REPLENISHMENT RESPONSIBILITIES • Maintains company merchandising standards, including current pricing, signage, plan-o-grams, promotional planners, ad set-ups and displays. • Facilitates and/or participates in all cycle count processes as specifically outlined by company policies and procedures. • Accountable for the input and integrity of appropriate paperwork. Responsible to forward for approval to appropriate manager and/or home office. • Maintains and sustains an efficient filing system for all relevant paperwork as per company standards. • Prepares the daily printing of signage and price changes for all merchandise when required. • Assists in keeping the damaged products area clean and that items in need of shrink-wrapping are attended to in a timely basis. • Partners with management to prepare for inventory count(s), participates in the inventory taking process, and follows up on variances. • Responsible for the execution of the return to the vendor (RTV) process in the absence of the Receiver. • Where applicable, coordinates the recycling programs including toner, ink, batteries and electronics. • Provides guidance and training to associates as needed. GENERAL OPERATIONS • Ensures exceptional customer satisfaction and displays professionalism when assisting customers and associates in different areas of the store. • Takes opportunities to add-on sales to customers by using current selling techniques and company programs and coaches others to do so as well. • Provides coverage and assistance in all areas of the store where business needs require and as associate training supports. • Responsible for opening and closing the store as required. • Participates in the Manager on Duty program. • Ensures associates check and understand all sources of communication for information (white boards, bulletin boards, portal, etc). • Accountable to understand general company policies and provide guidance to staff as needed. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Identifies and communicates suggestions for improvements in all areas of business. • Ensures the general cleanliness of workstations, lunchroom and washrooms according to company standards is maintained. • Promotes and maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. LOSS PREVENTION / PRIVACY • Follows proper store opening and closing procedures, including alarm checks and security walks. • Properly secures all assets and physical inventory and follows all loss prevention and key control procedures. • Responsible for the security (opening and monitoring of activity) of the receiving area and all lock ups within the store when requested by a manager. • Ensures understanding of and adherence to all privacy policies and procedures. • Assists in enforcing inventory related procedures to ensure SKU integrity and prevent shrink. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. This position may be required to verify bag checks when in the role of Manager on Duty. • Merchandising and Replenishment 80% • General Operations 15% • Loss Prevention/Privacy 5% Basic: • Ability to make decisions with integrity that supports company guidelines and makes good business sense. • Ability to resolve customer concerns in a diplomatic manner. • Demonstrates leadership ability. • Ability to engage customers in a friendly and professional manner. • Capacity to communicate with customers effectively using a variety of mediums. • Ability to plan, organize and prioritize efficiently to effectively handle their daily responsibilities and serve our customers. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. Preferred: Experience: • One year of previously related experience is preferred. Education: • Working towards or successful completion of high school is preferred. Additional Information: • Conditions of the work environment are such that minor stress or physical discomfort may occur. • Required to work a varying work schedule in order to meet the needs of the business. This would include working evenings and weekends as directed by management. • Conditions may cause physical discomfort due to exposure to variable temperatures in receiving and noise from delivery trucks, fumes from trucks, dirt and dust. Due to direct contact with delivery trucks, forklifts, and use of the bailer machine there is higher risk of personal injury if safe working habits are not practiced. • Output of physical effort is required through lifting, bending, pulling, twisting, etc. Movement of freight by use of ladders and stock pickers is required. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Operational Support Specialist
Staples Canada, Toronto, ON
Team Lead, Operational Support Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do As the Lead for the Operational Support team, you will help achieve departmental goals through day to day task coordination, the creation of training and communication materials, assisting with escalations and helping the team to meet their KPI targets. You will also support management staff through the coordination and follow through for tasks related to system enhancements and new system deployments. You will inspire the team to deliver exceptional, quality service to the wider Tech Services Operational team, our stores, third party vendors and other stakeholders through feedback, coaching and leading by example. Specifically, you will: • Provide support to management in completing deliverables and building requirements for various projects, including system development and integration, as well as product launches • Partner with various stakeholders (L&D, Retail Operations, AP, etc.) to create training materials and communications • Complete UAT testing of system upgrades and development • Work cross functionally with internal departments, third party vendors and external customers, and act as a liaison for the team, communicating with other business stakeholders as required • Assign day to day and occasional tasks to members of the Operational Support team • Assist with workforce management processes • Assess statistics and create strategies to ensure that KPI's are routinely met • Handle level 2 escalations as assigned and/or requested, primarily serving our internal and vendor support program • Provide feedback and observation-based coaching to associates • Conduct training for new and experienced Operational Support and Administration team members as required Some of what you need • 1-2 years in a field related product ownership or project management preferred • 2-3 years in a technical field • 2-3 years in a customer service environment • Degree, diploma or certificate in a technical field an asset • Strong technical background with advanced experience across Microsoft Office Suite • Detail orientation and sound decision-making skills • Strong communication and customer service skills • Ability to manage flexible working hours • Curious • Approachable • Passionate • Solutions finder Some of what you will get • Associate discount • Health and Dental benefits • RRSP/DPSP • Performance bonuses • Learning & Development programs • And more... Additional Information • Work from home position • Rotational shift schedule, including evenings and weekends
102441 - CST Business Support Analyst - Testing
Vancouver Coastal Health, Vancouver, BC
CST Business Support Analyst - Testing Job ID 2023-102441 City Vancouver Work Location CST - 590 W. 8th Home Worksite 00 - Excluded - VCHA Additional Sites some travel may be required Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Term Specific Job Status Temporary Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Health Information Management Salary Grade 07 Min Hourly CAD $34.68/Hr. Max Hourly CAD $49.86/Hr. Shift Times 0830 to 1630 Days Off Saturday, Stats, Sunday Work Schedule Details Shifts may include 24 hr support, some weekends, on call rotations End Date 7/10/2024 Position End Date - Incumbent Position ends on the listed end date or upon the return of the incumbent. Salary The salary range for this position is CAD $34.68/Hr. - CAD $49.86/Hr. Job Summary Come work as CST Business Analyst with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for an CST Business Analyst - Testing to join the CST Project team. Apply today to join our team! About the The Clinical & Systems Transformation (CST) Project The Clinical & Systems Transformation (CST) Project is one of the largest health care projects in British Columbia's history. It is a joint undertaking between Vancouver Coastal Health, the Provincial Health Services Authority and Providence Health Care to complete a significant transformation of clinical practices and systems. This is an exciting initiative that will deliver key benefits for our patients, health care providers and health organizations. As a CST Business Analyst - Testing with Vancouver Coastal Health you will:Provide guidance to senior staff to determine requirements for new health informatics initiatives, including performance measurement and reporting, and program development.Document and analyze processes, gather requirements, perform best practice reviews, gather data to support, prioritize and align business case development and requests, and perform current state assessments and gap analysis on initiatives.Liaise with a broad spectrum of clinical, IT and business stakeholders and leaders to assist in translating technical issues into a single, shared and realistic vision. Qualifications Education & ExperienceBachelor’s Degree in Business Administration, Clinical Informatics or related discipline.Minimum of five (5) years’ recent, related experience in health care or information management, or an equivalent combination of education, training and experience.Master’s degree preferred.Understanding of Excluded/Non Contract and Collective Agreement terms across the Health Authorities in the ProvinceComprehensive understanding of staff scheduling systems used across the Health Authorities Comprehensive understanding of timekeeping policies related to maintaining payroll recordsKnowledge & AbilitiesSuperior analytical skills , documentation, workflows, including the ability to comprehend, analyze and resolve complex issues. Highly developed business writing and verbal communication skills with the ability to document work appropriately. Knowledge of project structures; business case development; documentation of workflows; health care setting and analytical tools.Demonstrable skills handling change requests, impacts, and tracking tasks, actions, risks, issues and impacts.Resourceful; well-organized; systematic analysis; strategic thinking; critical thinking; attention to detail; leadership and management skills. Technical writing experience is considered an asset.Knowledge of information technology applications and outcomes achieved through new platformsDemonstrated ability to exercise good judgment and initiative, deal with frequent changes; make decisions for a wide variety of complex business matters.Demonstrated ability to use database, spreadsheet and word processing software at an advanced level. Physical ability to perform the duties of the job. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
122439 - Home Support Supervisor (LPN) - Home Health
Vancouver Coastal Health, North Vancouver, BC
Home Support Supervisor (LPN) - Home Health Job ID 2024-122439 City North Vancouver Work Location Community Health-NS-Central Es Department Home Support, Community Health Centre Work Area Central & West CHC Home Worksite 19 - North Shore Community Labour Agreement Nurses' Bargaining Association Union 204 - Nurses BCNU LPN (Community) Position Type Casual Job Status Casual FTE 0.00 Standard Hours / Week 0.01 Job Category Nursing Salary Grade L2 Min Hourly CAD $34.20/Hr. Max Hourly CAD $42.79/Hr. Shift Times 0800-1600/0830-1630/0900-1700 and on call 1700-2200 Days Off Rotating Position Start Date As soon as possible Salary The salary range for this position is CAD $34.20/Hr. - CAD $42.79/Hr. Job Summary Come work as a Home Support Supervisor with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for a Licensed Practical Nurse (LPN) with supervisory experience to join the Home Support team at Central & West Community Health Centre, North Vancouver, BC as a Home Support Supervisor. Apply today to join our team!As a Home Support Supervisor you will:Works with acute, chronic and palliative populations in partnership with the client and family to establish goals that are safe, realistic, and reasonable by assessing, planning, coordinating, organizing, implementing, evaluating, and transitioning social work and other services for the client in an interprofessional team model in collaboration with the primary care provider, and other care providers.Assesses service eligibility, facilitates the development, implementation, and adaptation of a care plan, delivers direct care, and provides care management to assist clients to manage their own care and navigate through the various services available within the community setting. Qualifications Education & ExperienceGraduate of a recognized program for Licensed Practical Nurses.Current practicing registration as a Licensed Practical Nurse with the British Columbia College of Nurses and Midwives (BCCNM).Two years’ recent related experience working with geriatric clients, adults with chronic and acute illness including one (1) year in a supervisory role.Valid BC Class 5 Driver’s License.Local area travel requires the use of a personal vehicle.Knowledge & AbilitiesDemonstrated medication administration skills as outlined in the LPN Scope of Practice.Comprehensive knowledge of other health care disciplines and their role in client and family care.Knowledge and practice within the standards dictated by the BCCNM for LPNs.Broad knowledge of working with Medical, Surgical and Palliative clients.Demonstrated medication administration skills as outlined in the LPN Scope of Practice.Demonstrated ability to provide leadership and coach team members to promote an efficient and effective team based environment.Demonstrated ability to analyze and resolve problems efficiently and be resourceful.Demonstrated ability to adjust communication to suit the recipient and/or situation within a complex community environment.Demonstrated ability to communicate effectively both orally and in writing with coworkers, physicians, other health care staff, clients and their families, one to one and in groups.Demonstrated ability to work independently and in collaboration/consultation with others.Demonstrated ability to work under pressure and maintain priorities.Demonstrated skill in CPR techniques.Demonstrated word processing and database skills and computer literacy to operate a computerized client and scheduling information system.Physical ability to perform the duties of the position. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and ''going first'' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staffEquity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
B2B Sales Person (30% Inside + 70% cold calling) base + commission & mileage
Express Employment Professionals, Langley, BC
Express Employment Professionals, Cloverdale/Langley, is an ISO 9001 certified, full service staffing firm that offers a full range of staffing services, including permanent staffing, contract staffing, temporary placement, evaluation hire, flexible staffing and professional search for both the industrial, office, and professional markets. Recruiting for a B2B Salesperson (30% inside/70% outside) We are a leader in franchise business. You will be part of a 5 person team of an office which is part of a global company with a local style. This office has been established since 2004 and the US head office is established since 1985. training and on-going support will be provided.Although our franchisees come from very diverse backgrounds, they have one common purpose:To Help People SucceedIf you have the drive to help people succeed and are ready to achieve this goal, then we have the position for you!! We provide a comprehensive and continuous training program to advance your career. Learn cutting edge technology and industry leading best practices. Experience working in a “breakthrough company” and being part of the “Express” family. Candidates that thrive in the “Express” culture determine their own career path and can even choose the path to eventual office ownership!Express Employment Professionals – Cloverdale/Langley is currently seeking a sales representative who builds long-term relationships on a foundation of honesty, integrity and professionalism. Our office is about achievement, continuous learning, being the best but having fun in the process and team-oriented individuals who are committed to each other’s success.Are you up to the challenge?If you are career-minded with a strong interest in sales and are ready to take ownership of your career direction, this is a great opportunity for you.Leaders who enjoy inspiring and motivating others will be a great fit to our team.Individuals who exemplify confidence and have the drive to produce great results will be rewarded well.The core competency for this position is to increase sales by help companies become more successful through our various HR solutionsBusiness Development• Develops and maintains sources of information about new business opportunities• Conducts in person and telemarketing calls to prospective clients to obtain pertinent information from the company and to secure new business• Attend and present at functions such as career fairs, professional association meetings, chambers of commerce• Execute sales plan and marketing campaigns • Follow up with proposals, agreement, and new client information• Communicate with internal staff about the prospective clients needsClient Management Process:• Conduct Quality Control checks• Advise internal staff regarding client problems• Client facility tours• Build relationships with new, past and current clients• Facilitate the hiring process of candidates at client companies• Identifying the particular needs of existing and prospective clients. • Utilizing presentation, telemarketing, direct mail and other sales techniques to secure or expand business.Community Service and Involvement • Participation in civic and professional organizations• Represent Express at local job fairs, community services, and career days• Speaks to various schools, groups and other potential recruiting sourcesSales Support Activity• Document sales calls • Communicate daily with internal staff client pertinent information• Analyze individual accounts and prepare forecasts• Provide recommendations to develop and revise marketing strategyRequirements:• Honest and Ethical• Strong work ethic• Passionate about work, business and helping people• Experience in a business to business, customer service, outside or inside sales and/or recruiting experience.• Selling skills and the willingness to develop those skills• Ability to identify and reach decision makers• Basic understanding of labour and employment laws.• Strong computer skills particularly in MS office and technology aptitude • Excellent written and verbal communication skills.• Strong time management skills.• Demonstrated leadership skills with a servant leadership philosophy• Excellent communication and presentation.• Driven by performance and quality.• Continuous learner• Enthusiastic and optimistic attitude• Ability to manage and grow customer accounts.• Able to work independently yet be a strong team contributor.• Results and opportunity and detail oriented• Strong initiative and ability to think on your feet• Have a ‘can do’ attitude with energy and enthusiasm• Able to manage multiple tasks and thrives under pressure to meet deadlineswage dependent on experience, willing to take someone new trying to get their foot in the door or someone with mid-level experiene. depending on experience plus bonus structure.Schedule is Monday to Friday 8am to 5pm.Must have a vehicle.(paid milage)Please apply with MS Word cover letter and resume to [email protected] and quote on subject line "Salesperson - Inside/outside" .
Camper Support Specialist
Tim Hortons Foundation Camps, Quyon, QC
Tim Hortons Foundation Camps help youth from underserved communities achieve their full potential through multi-year, overnight camp experiences. Whether at camp or back home in their communities between visits—our youth work to build social, emotional, leadership and innovation skills and behaviours like volunteerism and motivation to learn so they become civically and academically engaged, and successfully transition to adulthood.At Tims Camps, we are catalysts for good—helping our youth participants and teammates be the best they can be, developing personal and career growth. We empower young people with skills to open doors to their future. That is our North Star and, together, we help shape leaders that build stronger communities.We’re looking for a…Camper Support SpecialistJob SummaryThe Camper Support Specialist (CSS) is responsible for supporting camp staff in meeting the mental health, social, emotional, and behavioral needs of their campers and providing direct support to campers. They will work closely with other members of the wellness team, camp management, camp staff, and parents/guardians, as needed.Work LocationThis role will be based onsite at our Camp des Voyageurs Tim Hortons location in Quyon, Quebec. *Note: we are looking for French speaking candidates for this location.Contract Length June 10, 2024 – August 19, 2024What would you be doing?Deliver training on areas such as mental health, positive behavior management, bullying, disclosures, as well as appropriate responses to situations that may occur at campInspiring young people to discover their strengths, challenge limits, and build resilience and leadership capacity in a safe and supportive environmentProvide on-going coaching and support to camp staff as it relates to meeting camper mental, behavioral, social, and emotional needsEnsure proper response, follow-through and debrief on situations arising with campersHandle cases of suspected abuse and neglect in line with Tim Camps Wellness StandardsSupport campers and families by making referrals to support services in their home communitiesWork collaboratively and communicate with camper families, the camp management team, wellness team and Camper Support Manager to meet the best interests of the camperEstablish relationships with youth that reflect respect, trust, and empathyJoin and support campers participating in program activitiesPractice and coach staff through strengths-based individual and group behaviour management strategiesModel healthy choices and emotional maturityBe challenged physically and mentally as you live in an overnight camp setting for 10-day sessions, with 3 days of break in betweenHave the opportunity to experience personal growth alongside the campers you are supportingDoes this sound like you?A graduate of a post-secondary Social Work, Social Service Work or Child and Youth Work programFluent in FrenchExperienced at working with youth aged 11 – 17 in a professional mental health settingCrisis management experience is considered to be an assetUnderstanding and sensitive to the challenges faced by youth from low-income homesSkilled in building interpersonal skills, including the ability to influence positive decision-making, listen, manage conflict, and practice sensitivity and compassionCertified in Standard First Aid + CPR (adult, child, infant) with AED, or willing to obtainAble to provide an acceptable criminal background checkAbility to live on-site for an extended period of time and work flexible hoursNote: Licensed or Registered Social Workers, Social Service Workers and Child & Youth Workers preferred due to coverage on Tim Camps liability insurance policy. Unlicensed or Unregistered Social Workers, Social Service Workers and Child and Youth Workers, or equivalent, have restrictions on how they carry out their work (i.e., cannot be left alone or out of sight of other staff members when supporting campers).Benefits of working with usAccommodation and meals are included for the duration of the contractBonus when you refer employeesContract completion bonusBonus for staff working on our French-speaking siteHave a positive impact on the lives of young peopleOpportunity to build lasting friendships with other staffPlease apply here: https://grnh.se/ce44121f2usTo learn more about the impact of the experience you will take part in, watch this short videoCommitment to Equity, Diversity & InclusionTim Hortons Foundation Camps (THFC) is committed to a fair and inclusive work environment, and seek talent with diversity of life experiences and perspectives. We are an equal opportunity employer that hires talent regardless of age, race, creed, color, religion, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, status as a protected veteran or any other legally protected grounds and will not discriminate on these bases.If you have special accessibility requirements that need to be considered during the recruitment process, please let us know by emailing us at [email protected] and a member of our HR team will get back to you. Information received relating to accommodation needs of applicants will be addressed confidentially. Does this sound like you?A graduate of a post-secondary Social Work, Social Service Work or Child and Youth Work programFluent in FrenchExperienced at working with youth aged 11 – 17 in a professional mental health settingCrisis management experience is considered to be an assetUnderstanding and sensitive to the challenges faced by youth from low-income homesSkilled in building interpersonal skills, including the ability to influence positive decision-making, listen, manage conflict, and practice sensitivity and compassionCertified in Standard First Aid + CPR (adult, child, infant) with AED, or willing to obtainAble to provide an acceptable criminal background checkAbility to live on-site for an extended period of time and work flexible hoursNote: Licensed or Registered Social Workers, Social Service Workers and Child & Youth Workers preferred due to coverage on Tim Camps liability insurance policy. Unlicensed or Unregistered Social Workers, Social Service Workers and Child and Youth Workers, or equivalent, have restrictions on how they carry out their work (i.e., cannot be left alone or out of sight of other staff members when supporting campers).
Territory Sales Specialist - Multi-Dwelling Unit (MDU)
Rogers, Kitchener, ON, CA
Territory Sales Specialist - Multi-Dwelling Unit (MDU) Our Connected Home team is proud to offer our customers seamless and simple technology that fits into any lifestyle. Our fibre network supports millions of customers with high-speed Internet, TV, and Smart Home Monitoring to keep Canadians connected to the people and things that matter most. We know that our customers rely on us to provide them reliable connectivity, that is why we have made a commitment to providing the fastest and most consistent network in the areas we serve.We are growing our Connected Home team and are looking for team members that are collaborative, digital-first, fast-moving, bold-thinking, and focused on delivering impact in everything they do. Come play a key role in building the future of innovation in Canada.Join Our Vibrant Team in the Kitchener-Waterloo Area!Are you ready to power up the Kitchener as ourMDU Territory Sales Specialist? Get set to build relationships, boost sales, and make a difference as the face of Rogers in the dynamic MDU Segment. If you love generating leads and building strong connections, we want you on our team! What's in It for you: We are all about investing in our team members, offering fantastic benefits and rewards, such as: Uncapped Earning Potential:Receive a competitive base pay, commissions, and a vehicle allowance - our top performers can rake in six figures! Guaranteed Commission:Kickstart with a $3,000 guaranteed commission in your first month. Wealth Accumulation:Benefit from a great pension plan,Registered Retirement Savings Plan (RRSP), Tax-Free Savings Account (TFSA)and company matched share purchase program options Enjoy the Perks:Employee discounts that can offer up to 50% off our Rogers & Fido products and services Health:Quick access to one of the best flex health & dental benefits, Parental Leave & Top Up, Mental Health and Support benefits- 100% coverage, Employee and Family Assistance Program benefits Healthcare from Home:Connect with healthcare professionals through a virtual walk-in clinic. Stay Fit:No-cost fitness membership with access to virtual classes Giving Back:Rogers Gives Together is our company's employee giving and volunteer program which offers choice, flexibility, and opportunities for our teams to give back where we live, work and play Learn and Grow:We invest in our people to unleash their potential. We are committed to developing our teams and staying ahead of the trends through in-person training, virtual courses, mentorship, coaching and collaboration. Commitment to Diversity:We all bring something different, and we know what makes us different makes us great. We have a strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQ+, Indigenous Peoples, Persons with Disabilities and Women. Your Adventure Awaits - What You Will Do: Create Client Connections:Cultivate and nurture positive relationships with Multi Dwelling Unit (MDU) property management and leasing staff, ensuring Rogers remains the go-to brand for prospective tenants and residents. Unleash Creativity:Organize exciting marketing events and selling programs through face-to-face or virtual interactions. Become the Expert:Be the go-to advisor, applying a consultative approach to offering customized Rogers solutions. Market Specialist:Share your insights on market trends to help us fine-tune our sales strategy. Employee Commitment:Continuously conduct business in alignment with the Rogers Business Code of Conduct What you bring: Sales Star Power: Proven ability to thrive in a sales environment overcome objections and work independently to achieve strategic goals. Motivated Mojo:High motivation, excellent interpersonal, communication (both verbal and written), and presentation skills. Solution Focus:Negotiation skills with the ability to handle objections with style. Flexible Schedule: Availability to work flexible hours, including days, evenings, weekends, and holidays to meet customer needs. Weather Ready:Comfortable working in various weather conditions. On-the-Road Ready:Must have a valid driver's license and a reliable vehicle As part of our recruitment process, candidates will need to complete and successfully pass a criminal background check and driver's abstract. Ready to hit the road and be the face of Rogers? Apply now, and let's embark on this exciting door-to-door adventure together!Schedule:Full time Shift:Flex Time Length of Contract:Not Applicable (Regular Position) Work Location:85 Grand Crest Place (031),Kitchener,ON Travel Requirements:Up to 75% Posting Category/Function:Sales&Door-to-door Requisition ID:287365What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ . Posting Notes:Rogers BusinessLocation: Kitchener, ON, CA Hamilton, ON, CA Waterloo, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Event Marketing, Equity, Marketing, Finance, Sales
118891 - Management Support Coordinator, Clinical Programs
Vancouver Coastal Health, Powell River, BC
Management Support Coordinator, Clinical Programs Job ID 2024-118891 City Powell River Work Location qathet General Hospital Home Worksite 00 - Excluded - VCHA Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Leaders & Corporate Support Salary Grade 06 Min Hourly CAD $33.67/Hr. Max Hourly CAD $48.40/Hr. Shift Times 0830-1630 Days Off Saturday, Stats, Sunday Salary The salary range for this position is CAD $33.67/Hr. - CAD $48.40/Hr. Job Summary Come work as a Management Support Coordinator, Clinical Programs with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for a Management Support Coordinator to join the Program Admin team. Apply today to join our team! As a Management Support Coordinator, Clinical Programs with Vancouver Coastal Health you will:Work closely with the management team to enhance the program’s administrative processes and optimize the human and financial resource utilization within the portfolio.Act as a delegate on behalf of the Manager coordinating the completion of processes and transactional activities related to human capital and financial resource management, and ensure consistent application of directives from Human Resources, Finance, or other organizational service areas.Coordinate employee onboarding and orientation, collaborate with Human Resources teams to develop and optimize staff scheduling, Occupational Health and Safety (OH&S) compliance, and prepare reports, analysis, and background information supporting the Manager with performance management and employee attendance.Conduct benchmarking analysis on human capital and financial resource utilization, patient/client care productive hours and workload activity.Prepare analysis and recommendation for the Manager and leadership team including human and financial resource metrics, such as overtime and vacancy rates, to drive informed decision-making.Act as a point of contact and liaise with Human Resources, Finance, Facilities, IMIT and other organizational partners to exchange information and represent the interests of the program.This work is framed within VCH’s commitments to our pillars of Indigenous Cultural Safety, Anti-Racism, Equity, Diversity and Inclusion, and Planetary Health. Qualifications Education & ExperienceGraduation from a recognized diploma or degree program in business administration, health administration or a related field.Three (3) years recent, related experience in a complex health care environment with progressively more responsible experience in administration, information analysis and benchmarking, human resources or an equivalent combination of education, trainingand experience.Knowledge & AbilitiesDevelops and maintains strong relationships with key internal and external partners to promote and enhance services provided with sensitivity to diversity and indigenous lensPractices the recognition, inclusion and support of all types and aspects of diversity at all stages of engagement, with an understanding of the issues faced by people from equity-deserving groupsDemonstrated negotiation and diplomacy skills combined with a knack for engaging andempowering interested parties.Familiarity with healthcare regulations, OH&S standards, and HR best practices.Exceptional organizational and administrative skills and experience with workforcemanagement software and HR information systems.Proficiency in HR and financial metrics analysis and reporting.Physical ability to perform the duties of the position. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
119635 - Program Support Assistant
Vancouver Coastal Health, Richmond, BC
Program Support Assistant Job ID 2024-119635 City Richmond Work Location Richmond Hospital Department Primary Care Integration Home Worksite 28 - Richmond Community Labour Agreement Community Subsector Union 308 - Community HEU (37.5 Hr) Position Type Casual Job Status Casual FTE 0.00 Standard Hours / Week 0.01 Job Category Administrative Professionals Salary Grade 8 Min Hourly CAD $25.54/Hr. Max Hourly CAD $27.22/Hr. Shift Times 0830-1630 Days Off Saturday, Stats, Sunday Position Start Date As soon as possible Salary The salary range for this position is CAD $25.54/Hr. - CAD $27.22/Hr. Job Summary Come work as a Program Support Assistant with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for a Program Support Assistant to join the Richmond Primary Care Integration team at the Richmond Hospital in Richmond, BC. Apply today to join our team! As a Program Support Assistant with VCH you will:Perform a variety of administrative support functions such as inputting client information into computerized client information systems, word processing, composing and signing correspondence, and typing reports and documents.Answer general inquiries related to programs and policies, booking appointments and meetings.Assist the community/public health nurse, allied health professionals, and other team members in the organization and operation of designated program clinics/services. Qualifications Education & ExperienceGrade 12, graduation from an Office Administration program supplemented by one (1) year’s recent, related experience or an equivalent combination of education, training and experience.Valid B.C. Driver’s license and local area travel requiring the use of a personal vehicle may be required.Knowledge & AbilitiesKnowledge of office practices and procedures.Knowledge and proficiency in relevant software. (Word, Excel, graphic applications).Ability to keyboard 5,000 keystrokes per hour.Ability to communicate effectively both verbally and in writing.Ability to work independently and effectively with others.Ability to be sensitive, tactful and diplomatic with clients and the public.Ability to organize and prioritize work.Ability to compile information.Ability to perform relevant calculations.Ability to operate related equipment.Physical ability to carry out the duties of the position. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and ''going first'' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staffEquity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
Sales Support Supervisor
Rogers, Vancouver, BC
Sales Support Supervisor Are you ready to take your career to new heights and be a part of a dynamic team at Rogers Sports & Media? We believe in creativity, innovation, and collaboration in everything we do, and we are looking for people who share this mindset to join us. With a monthly reach of 30 million Canadians, you can help shape the future of sports, news, e-commerce, and entertainment. At Rogers, we value diversity and inclusivity and believe that every voice matters. Join us today and be a part of a team that is redefining the future of media.Rogers Sports & Media is seeking a Sales Support Supervisor to manage the BC coordinator team.Overseeing the regional sales support staff across BC, the position will lead the team and develop a singular sales support solution for the Vancouver, Fraser Valley, Victoria, and Whistler/Squamish sales offices. The position will report directly to the GSM (Director) Rogers Media BC. What you will do: Manage a local/regional BC sales support staff Assist in day-to-day coordinator work and training when necessary, including but not limited to Salesforce, S4M, Wide Orbit, Operative etc. Streamline workflows and suggest priority areas Activate policies and procedures to be executed by all sales coordinators across the region Develop sales support staff through on-going development plans and regular performance reviews Assess coordinator skills and in-market demands and build a plan to ensure all coordinators can alleviate administrative requirements from the sales team Provide administrative assistance/executive assistance as needed to the BC Director of Sales and Market Sales Managers Liaise with all functional workgroups including but not limited to, BC&I, production/creative, traffic, credit/AR, Salesforce and digital teams Ongoing formalized and consistent team communication and coordination of work Regular formal meetings with coordinators Consistent communication to sales and management teams on any updates and requirements for the RSM Marketplace, Salesforce, order systems etc. Provoke thought leadership amongst the sales coordinators Assist in the retention and growth of advertising revenue across multiple media platforms including television, radio and digital and OOH Ensure the coordinator team is equipped to build professional, consistent, creative, and high-level PowerPoint Presentations Ensure the team is aligned on the processes regarding handling of all discrepancies/credit procedures and reporting of all to clients/account team Provide proficient and timely service to internal and external customers Oversee the management and updating of the client database Oversee and ensure the preparation of media kits and update sales materials as required Oversee or prepare weekly sales reports Respond to agency & client calls/requests Track and process invoices and expenses Other duties as required Operate within the Rogers Sports & Media sales guidelines and uphold Rogers values. Assist with event planning and ticket distribution What you will bring: Curiosity and drive for constant learning A keen eye for detail and the ability to anticipate needs Strong organizational skills with the ability to prioritize in a fast- paced sales environment. Creative problem solver Solid understanding of business professionalism and the ability to work in a collaborative team environment. Excellent communication and interpersonal skills. Self-motivator Self-sufficient, disciplined, enthusiastic, and a positive can-do attitude. High proficiency in MS Office - PowerPoint, Excel, Outlook Advanced usage required, ability to build high level sales decks in PowerPoint, macro creation and beyond in excel is a must Experience in Salesforce and S4M is required; Wide Orbit, and/or Operative a benefit. We will consider transferable skills to be an asset, so if you are missing any of the requirements you are encouraged to still apply as applicants will be measure based on a full range of skillsets Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 2440 Ash St (094), Vancouver, BC Travel Requirements: No Selection Posting Category/Function: Sales & Account Support Requisition ID: 278424At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Rogers Sports & MediaLocation: Vancouver, BC, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Sales Support, Advertising, Database, Equity, Manager, Sales, Marketing, Technology, Finance, Management Apply now »
116037 - Home Support Supervisor (LPN)
Vancouver Coastal Health, Vancouver, BC
Home Support Supervisor (LPN) Job ID 2024-116037 City Vancouver Work Location Home Support Van - North Team Department Home Support Work Area Vancouver Three Bridges Home Worksite 71 - Vancouver Home Support Labour Agreement Nurses' Bargaining Association Union 204 - Nurses BCNU LPN (Community) Position Type Casual Job Status Casual FTE 0.00 Standard Hours / Week 0.01 Job Category Nursing Salary Grade L2 Min Hourly CAD $34.20/Hr. Max Hourly CAD $42.79/Hr. Shift Times Various Days Off Various Position Start Date As soon as possible Salary The salary range for this position is CAD $34.20/Hr. - CAD $42.79/Hr. Job Summary Come work as a Supervisor, Home Support with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for Licensed Practical Nurse with experience in a leadership capacity to join the Home Support team in Vancouver, BC as Home Support Supervisor. Apply today to join our team! As a Supervisor, Home Support at VCH you will make your impact by:Works in a team based environment in conjunction with the Program Manager and is charged with coordinating and evaluating the home support service including supervising the work activities of designated staff.Duties include:participation in the planning and coordination of services,assisting the Program Manager with administrative activities and optimal use of resources,developing, implementing and evaluating strategic plans, goals and objectives, coordinating staffing and scheduling activities,developing and instructing staff in the use of new protocols/procedures and equipment,preparing budget reports based on compiled financial and statistical records.Is knowledgeable of and adheres to the standards of practice and scope of practice as outlined by the the standards of practice of BCCNM for Licenced Practical Nurses. Qualifications Education & ExperienceGraduate of a recognized program for Licensed Practical Nurses.Current practicing registration as a Licensed Practical Nurse with the BC College of Nurses and Midwives (BCCNM).Three (3) years’ recent and related experience, including experience in a leadership capacity or an equivalent combination of education, training and experience.Valid BC Class 5 Drivers License. Local area travel requires the use of a personal vehicle.Knowledge, Skills & AbilitiesDemonstrated medication administration skills as outlined in the LPN Scope of Practice.Comprehensive knowledge of other health care disciplines and their role in client and family care.Demonstrated ability to provide leadership and coach team members to promote an efficient and effective team based environment.Demonstrated ability to analyze and resolve problems efficiently and be resourceful.Demonstrated ability to adjust communication to suit the recipient and/or situation within a complex community environment.Demonstrated ability to communicate effectively both orally and in writing with coworkers, physicians, other health care staff, clients and their families, one to one and in groups.Demonstrated ability to work independently and in collaboration/consultation with others.Demonstrated ability to work under pressure and maintain priorities.Demonstrated word processing and database skills and computer literacy to operate a computerized client and scheduling information system.Physical ability to perform the duties of the position. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and ''going first'' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staffEquity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
Sales Support Representative, Living Benefits
RBC, Candiac, QC
Job SummaryJob DescriptionWhat is the opportunity?As a Sales Support Representative, Living Benefits Insurance,you will act as a point of contact with brokers of Life Insurance policies. You will handle each brokers inquiry with high priority to ensure they receive fast and effective turnaround time with all the business needs, will provide superior sales support and service to brokers in order to achieve regional sales targets in addition to share and contribute to Sales Consultants action plans.What will you do? Initiate and respond to calls from producers and provide product & administrative support, education and training to producers and their staff on running quotations, contracting and application completion, product information and RBC systems. Manages all requirements of the new business process from quoting, contracting and application submission and assist Sales Consultant with analyzing blocks of business and identifying opportunities for additional premium Provide marketing support to Senior Sales Consultant assist with revenue generation activities specific to each MGA (Managing General Agent ) strategy. Resolve customer inquiries and determine appropriate action for complex issues Establish relationships with the key staff of brokers. Assists in new producer set-up including proactive calling and follow-up. Work closely with internal partners to provide seamless service to brokers Participate in call campaigns as they arise Train brokers and their team on our systems and tools in order to augment their sales with usWhat do you need to succeed?Must-have Bilingual French and English required, as you will regularly do business with partners across Canada. High level of written skills in both French and English Professional customer service skills and a talent for listening and establishing rapport and finding the right solution Ability to work well with diverse team and independently Excellent organizational skills, Initiative & Proactive Strong negotiation skills, Impact and Influence, analytical thinkingNice-to-have Knowledgeor experience of the Insurance industry and/orLifeinsurance LLQP License is considered an asset Post Secondary education or equivalent Good knowledge of Microsoft Suite and capability to learn new systems quicklyWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable Work in a dynamic, collaborative, progressive, and high-performing team Management that supports your work and progression Access to a variety of job opportunities across businesses and geographies#LI-Hybrid#LI-ML1Job SkillsCompetitive Markets, Cross-Selling, Customer Needs, Customer Service, Insurance Product Development, SalesAdditional Job DetailsAddress:1 PLACE VILLE MARIE:MONTRALCity:MONTRALCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:INSURANCEJob Type:RegularPay Type:SalariedPosted Date:2024-03-21Application Deadline:2024-04-22Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Vice President Mortgage Sales
BMO, Richmond Hill, ON
Application Deadline: 04/29/2024Address:3737 Major Mackenzie DriveFluent Reading, Writing & Speaking in MandarinCultivates, builds, and manages relationships with a third-party network of referral sources to build a pipeline of new mortgage business and increase BMO's share of the home financing market. Actively identifies sales opportunities and refers to BMO colleagues as appropriate. Develops and executes effective marketing and sales programs to drive business results. Adheres to audit, regulatory, and compliance policies and follows all standard processes/procedures.Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.Ensures alignment between values and behaviour that fosters diversity and inclusion.Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.Attracts, retains, and enables the career development of top talent.Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.Assesses marketplace and competition opportunities to identify strengths, opportunities, and weaknesses and create plans that address gaps and opportunities.Works effectively with other senior leaders to leverage sales and referral opportunities, improve wallet share, and acquire new customers.Develops, maintains, and executes a business plan, including sales strategies, to achieve sales objectives and acquire new clients.Acts as a key BMO representative for local community activities in the market.Addresses customer service issues according to established parameters, escalating persistent or complex matters to more senior staff or other departments for resolution.Manages risk to minimize losses by monitoring and controlling reports to meet compliance requirements within established risk guidelines.Identifies and shares best practices across a network of divisional leaders.Provides strategic input into business decisions as a trusted advisor.Makes recommendations to senior leaders on strategy and new initiatives based on an in-depth understanding of the business/group.Acts as a subject matter expert on relevant regulations and policies.Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.Develops the business case by identifying needs, analysing potential options and assessing expected return on investment.Recommends business priorities, advises on resource requirements, and develops roadmap for strategic execution.Acts as the prime subject matter expert for internal/external stakeholders.Defines business requirements for analytics and reporting to ensure data insights inform business decision making.Develops and applies the framework for databases; oversees database management in adherence with data governance standards.Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation, and sustainment of initiatives.Leads the development of the communication strategy focusing on positively influencing or changing behaviour.Identifies performance enhancement opportunities to significantly improve employee productivity, reduce costs, and manage risks.Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.Leads / participates in the design, implementation and management of core business / group processes.Engages with third party realtors, lawyers, and related referral sources to create strong relationships that generate referrals for clients requiring real estate lending solutions.Sells real estate lending and insurance products and identifies and initiates cross-sell opportunities and referrals in the best interest of the customer.Verifies mortgage approvals for compliance with regulatory requirements and operational and credit policies.Participates in projects and other activities designed to improve the customer experience.Liaises between clients and various departments across the organization to discuss issues and procedures, and provides mortgage and insurance product support and expertise.Completes all necessary transactional documentation in compliance with security measures.Ensures adherence to all aspects of First Principles our code of Business Conduct and Ethics which deals with individual accountability as it relates to potential conflicts of interest, safeguarding of client information, trading in securities, anti-money laundering, privacy and disclosure of outside business activities.Acts in accordance with regulatory and compliance requirements that include, but are not limited to, Anti-Money Laundering and Terrorist Financing Reporting requirements, FCAC consumer provision requirements, and Privacy Act provisions in accordance with Bank Policies & Procedures.Follows security and safeguarding procedures and apply appropriate due diligence in accordance with Bank policy for the prevention of loss due to fraud, robbery, counterfeiting, money laundering or defalcation.Protects the Bank's assets by adhering to all everyday banking, business banking, investment and lending regulations (as appropriate), Policies and Procedures, legal and ethical requirements, process requirements and established risk guidelines.Understands risks and takes appropriate actions as they relate to personal banking, deposit and investment products, including all documentation, and any other requirements to maintain operational integrity.Maintains the confidentiality of both customer and Bank information ensuring compliance with Bank Policies & Procedures.Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.Implements changes in response to shifting trends.Broader work or accountabilities may be assigned as needed.Qualifications:Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.In-depth/Expert knowledge of mortgage and credit portfolio management.In-depth understanding of the real estate and mortgage lending process, investment and insurance products, and applicable regulatory requirements.In-depth/Expert knowledge of the competitive marketplace and trends in mortgage sales.In-depth/Expert project and time management.In-depth/Expert experience with change management.U.S. Only: This position will act as an originator of consumer loans as defined by Regulation Z, Regulation G, and the Secure and Fair Enforcement for Mortgage Licensing Act (the S.A.F.E. Act). This position will require a Federal registration with the Nationwide Mortgage Licensing System and Registry. The Bank will instruct you on the registration requirements needed to comply with this requirement. A criminal background review and credit history evaluation will be required for this position as well as restrictions on performing in a real estate agent capacity.Seasoned professional with a combination of education, experience and industry knowledge.Verbal & written communication skills - In-depth / Expert.Analytical and problem solving skills - In-depth / Expert.Influence skills - In-depth / Expert.Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.Able to manage ambiguity.Data driven decision making - In-depth / Expert.Grade:8Job Category:People Manager / GestionnaireWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Parts Support Analyst
Equest, Calgary, AB
"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: PBS Systems is looking for an enthusiastic and organized individual to join our Client Services team. As an Parts Support Analyst, you will provide excellent training to our new and existing customers in the accounting module of our software, by assisting customers during the installation and training process of their new dealership software. Responsibilities: Handling incoming external and internal issues, concerns, and requests through all our support channels (Phone, Email, Live Chat, etc.) within our department, and ensuring they are addressed in a professional and timely manner Logging and documenting all customer interactions within our ticketing system and requesting escalations as required Collaborating with other groups/departments to streamline service delivery Identify opportunities to drive process improvements that positively impact the client's experience Develop knowledge and understanding of our software and the supporting infrastructure Maintaining a high level of punctuality as well as a consistent, reliable attendance standard Achieving and exceeding KPI targets and other metrics defined by the department. Keeping abreast of software enhancements and new released, by attending apogees and reviewing release notes Commit to an ongoing professional development and cross-training as recommended by your Team Lead Achieve program certification within your primary group within 6 months and additional program certification(s) within 18 months Available to travel at least 1 week per month throughout the USA and Canada Qualifications: High school diploma Must have Valid Driver's license Excellent computer skills with a proficiency in Microsoft products including but not limited to Windows 10/11, Outlook, Excel, Word, Teams, etc. Previous customer service, helpdesk or dealership experience will be considered an asset Excellent communication and listening skills with the ability to communicate clearly and professionally, both verbally and in writing Strong decision making and analytical abilities Strong detail orientation Effective time management and organization skills Ability to work independently and within a team environment What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Competitive base salary ($45k/yr - $56k/yr.) Free parking Staff events Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, and more Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS Systems thanks all applicants for their interest, however only those selected for an interview will be contacted. PBS Systems is an employment-equity employer. Candidates who require accommodations throughout the recruitment process please contact the Recruiting Department.
India Foods_Technical Support Officer_Bhubaneshwar
General Mills, Kolkata, Any, India
India Foods Business is a full-service manufacturing and marketing unit comprising over 500 employees spread across over multiple locations across India. Our strong suite of products includes the Pillsbury, Betty Crocker, Haagen-Dazs and Nature Valley brands in both direct-to-consumer and B2B channels across Retail, Food Service and Bakeries & Exports. We combine the capabilities of a global enterprise with the entrepreneurial spirit and cultural awareness you would expect of a smaller local company. JOB TITLE: Technical Support OfficerROLE AND RESPONSIBILITIES:Job DescriptionTechnical Support Officer• Support local sales and business development initiatives• Serve as technical expert and advisor to Hotels and Restaurants (QSRs, PBCLs, CDRs FDRs)• Plan and execute innovative product applications which help the operator in converting to Pillsbury Premixes portfolio.• Coach, train and support sales staff to give the right product demonstration, provide culinary support and customize cooking process basis individual kitchen conditions• Manage all data and provide concise reports on results and status• Is responsible to handle product trouble shooting and can act as a customer interface for any technical questions/ issues• Evaluating the new products and provide feedback• Generate new Applications/product ideas which will help in increasing salesQUALIFICATIONS:Hotel Management Degree with experience in Bakery & Confectionery.• 3-4 years of experience in operations, product development & handling kitchen operations as Commissary 2 or Commissary 1 chef at hotels or cruise• Creative• Good training skills• Excellent communication skills COMPANY OVERVIEWWe exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best - bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what's next.Salary: . Date posted: 03/28/2024 01:19 PM