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Technical Support Expert - FortiSOAR
Fortinet, Burnaby, BC
DescriptionFortinet is looking for an experienced Technical Support Expert to join our Burnaby office to provide exceptional customer service and technical help for our loyal customers. You are familiar with the Security Operation Center environment and know well how to deploy and customize SOC tools, including implementing all the integrations required to make the job of SOC Analysts effective. You are able to design scripts to accomplish a wide variety of tasks and are able to implement and customize the automation of responses to security threats. You are able to assess the needs of a SOC environment and provide advice as to what steps should be taken to outfit a SOC environment. FortiSOAR -- Security Orchestration Automation and Response You would provide support as part of two related services we offer to our customers who purchase FortiSOAR - www.fortinet.com/products/fortisoar •Best Practices Service Advise customers on best practices as to how to deploy FortiSOAR in their SOC environment. Show them the general principles by offering demonstrations and guiding to relative best practice information. •Technical Support Help troubleshoot problems that arise as the product is used, be it data ingestion or playbook execution. If a bug is identified, work closely with QA and Development teams to resolve it. Job Responsibilities: •Provide direct technical web and telephone support •Troubleshoot FortiSOAR •Guide customer in assessment of what is needed to effectively use FortiSOAR using best practices based upon an understanding of their environment •Demonstrate product features and design principles •Provide input into the development and improvement of technical documentation •Reproduce customer environments using lab equipment and report bugs •Recommend alternative solutions or workarounds •Manage cases until case closure, taking the initiative to follow up internally as required to obtain changes or solutions needed to resolve the customer's issue •Provide knowledge transfer to peers Job Experience Required: •4+ years' experience in a security analyst, support or SOC role (or equivalent) •Experience interacting with APIs, particularly for automated ingestion of data and triggering responses. Familiar with the use of connectors to integrate with other products. •Strong troubleshooting and problem-solving skills •Previous experience providing technical support, preferably in network security / SOC environment •Comfortable working on and having strong understanding of Unix OS. Preferably Unix/Linux administration responsibilities (e.g., using YAML to update components) and troubleshooting (system files, processes, permissions). •In-depth experience with 1 or more SOAR or SIEM tools •Ability to automate cyber security processes through scripting and tools based upon repeatable workflows by designing playbooks •Know how to tune SOC tools to meet security objectives •Strong English skills both written and verbal. Experience in any of the following areas would be an asset: •SQL Database structure & queries •Python scripting using tools like Jinja •VM/Cloud Environments (preferably VMWare, AWS) •Fortinet product experience #GD #LI-JH1
Tech Support Specialist - Work from home (Bilingual French/English)
Staples Canada, Laval, QC
PURPOSE OF JOB This Technical Customer Support position is a frontline Call Centre/Chat role that will assist in facilitating solutions of all services and troubleshooting technology, computer hardware, peripheral and software related issues to both external customers as well as store associates. For technical calls, this role requires applying a systematic review, accurate diagnosis and problem solving of hardware and software related issues. Recommends tech service paths to customers based on information to provide the customer with the most convenient service. The Services Advisor Representative will utilize information on file or through previous experience to respond to technical inquiries from Customers. They will make recommendations and facilitate accepted solutions through correct service paths to customers to resolve their services request and/or repair their device including Remote, in store or on-site IT Solutions. They will be responsible for selling and sharing the value of services including services subscriptions. The objective of this position is to provide the highest level of customer service and enhance the product ownership experience through the resolution of service and technical related issues. PRIMARY DUTIES AND RESPONSIBILITIES • Receives inbound calls/chats from customers for information on services, tech services and/or advanced troubleshooting of technical products using defined problem-solving methodology • Actively engage in service solutions sales. Facilitate appropriate solutions to ensure customer loyalty. Check for existing cases and construct individual case reference files and updates case management data base / logs, documents new case or updates case information • For remote IT pathway can explain benefits of offers to customers • Charge customers remotely (via link) for services • Checks for subscription validation in customer files in ETS • Assists customers in connecting to remote platform • Assists in managing remote que and handing off tickets to available technicians • Schedule customers in booking tool for tech repair services • Document product concerns; track and forward to Team Manager • Filter problem using listening and probing skills to determine root cause. • Provide information, data and direction to the path options as required. • Research for relevant product / repair information. • Perform follow ups on existing cases and close cases as appropriate. • Diagnoses end user problems using systematic listening and probing approach • Consults internal tools, computerized data base, manuals, circulars or internal resources for information on resolution procedures • Provides information and direction as required for simple problem resolution • Initiates dispatch procedure for hardware pickup / shipment as appropriate for limited product line • Review updates regularly to remain current with product offerings • Is required to remain current on new developments and changes through ongoing circular, e-mail, manual review; attends training updates as required by industry certifications or company requirement PHYSICAL DEMANDS / WORKING CONDITIONS • Ability to cover business needs to support program (confirm hours; eventually 24/7) RECOMMENDED QUALIFICATIONS Knowledge / Skill Requirements: • Excellent communication (oral and written), interpersonal, organizational, and presentation skills. • Professional and courteous manner. • Ability to work independently and within a Team environment from home and office with minimal supervision. • Ability to multi-task and work in a very fast paced environment. • Extraordinary customer service orientation • Must be adaptable to change • Proven incident and problem solving (troubleshooting) skills with an emphasis on a timely resolution • Ability to coordinate and communicate effectively with other business partners to maintain exceptional high service levels in a demanding environment • Maintains constructive working relationships despite differing perspectives • Ability to negotiate skillfully in difficult situations with both internal and external groups • Thinks critically and anticipates, recognizes, identifies and develops solutions to problems in a timely manner • Ability to take initiative with strong learning skills and easily adapts to new or different changing situations, requirements or priorities • Computer literate with Windows, MAC, iOS, Android based Operating Systems experience. • Technical understanding of Internet, search engine, and networking required. • Familiar with AS400 environment • Proficient using MS Office, excel, word, PowerPoint, etc. • Strong working knowledge of computer hardware and software issues • Bi-Lingual English/French. • Familiarity with remote diagnostic software and ability to use it effectively for the purposes of fulfilling job requirements. Experience: • 1 year of help desk or 1 year technical troubleshooting plus a minimum of 2 years customer service experience preferred. Education: • Post secondary education in a related field preferred • A+ certification preferred Staples is committed to providing accommodation to people with disabilities throughout the job application and interview process to the point of undue hardship. If you require an accommodation during the application or interview process, please contact a Customer Care Representative at 1-866-782-7537 #bringyourpassion
Tech Services Specialist CAN
Staples Canada, St. Catharines, ON, CA
PURPOSE OF JOB Tech Services Specialist is responsible to effectively promote and sell Tech services and products, executing both in-store and in-home/business. They will install, configure, upgrade, troubleshoot and repair computer hardware and operating systems, partnering with the Warranty Depot/Matrix teams as required. They are responsible for establishing and maintaining sales and service excellence by assigning the highest priority to customer satisfaction and demonstrating quality in every aspect of work. Provides guidance, training and coaching to associates as required on company initiatives, sales programs and product knowledge. Dependent on store sales volume this role will effectively balance their time in Tech Services as well as direct sales floor activities. PRIMARY DUTIES AND RESPONSIBILITIES • Maximizes sales opportunities with every customer by using current selling techniques and company programs. • Leads and promotes selling of technology services/products and supports a selling culture in order to achieve current goals and targets. • Arranges service appointments, performs In Store/In Home/Business computer upgrades, repairs and setups and follows up with customers. • Ensures high quality execution of all technology services to minimize rework. • Provides training and coaching to associates on technology services and on the sales floor in Capital goods. • Effectively resolves customer concerns and escalates to management when appropriate. • Performs follow up calls to solicit feedback on sales, promote additional products and services. • Facilitates repairs to be done by the Warranty Depot or third party repair facilities to ensure satisfactory customer service standard. • Executes ETS procedures effectively. • Updates management on ongoing work that may require action or follow up in their absence. • Prioritizes time between Tech Services and the sales floor based on business needs and as directed. • Provides coverage and assistance in the technology department where business needs require and as associate training supports. • Understands and adheres to all privacy and information management policies and procedures. • Properly secures company and customer assets and physical inventory and follows all loss prevention procedures. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Checks all sources of communication for information (white boards, bulletin boards, HUB, etc). • Identifies and communicates suggestions for improvements in all areas of business. • Maintains general cleanliness of all tech room and workstations as assigned, according to company standards. • Maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. • Where store market has been approved and sales volume supports, associate may fulfill In Home Service for multiple locations. Associate is required to review and sign off on agreement of the 'In Home Services' Guidebook and ensure their full understanding of this program prior to supporting this. KNOWLEDGE / SKILL REQUIREMENTS • Verifiable and demonstrated skill in performing services/upgrades to all types of computers. • Demonstrates strong selling ability. • Ability to make appropriate product recommendations to customers. • Capacity to communicate with customers effectively using a variety of mediums. This involves the ability to take full ownership of the customer relationship and the ability to resolve customer concerns in a diplomatic manner. • Demonstrates leadership, and the ability to effectively train and coach. • Ability to make appropriate product recommendations to customers and at times do so 'in the moment'. • Ability to make decisions with integrity that supports company guidelines and makes good business sense. • Ability to plan, organize and prioritize efficiently and effectively to handle their daily responsibilities and serve our customers. Ability to deal with multiple priorities and tasks at one time. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. • Able to work flexible schedule. PHYSICAL DEMANDS / WORKING CONDITIONS • Conditions of the work environment are such that minor stress and physical discomfort may occur. • A moderate amount of physical effort is required while handling technology equipment. RECOMMENDED QUALIFICATIONS Experience: • 1-2 years of previous related experience is preferred. • Technical system diagnostic and upgrades/repair experience is preferred. • Valid drivers' license is preferred. Education: • Working towards or successful completion of high school is preferred. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Tech Services Specialist CAN
Staples Canada, Etobicoke, ON, CA
PURPOSE OF JOB Tech Services Specialist is responsible to effectively promote and sell Tech services and products, executing both in-store and in-home/business. They will install, configure, upgrade, troubleshoot and repair computer hardware and operating systems, partnering with the Warranty Depot/Matrix teams as required. They are responsible for establishing and maintaining sales and service excellence by assigning the highest priority to customer satisfaction and demonstrating quality in every aspect of work. Provides guidance, training and coaching to associates as required on company initiatives, sales programs and product knowledge. Dependent on store sales volume this role will effectively balance their time in Tech Services as well as direct sales floor activities. PRIMARY DUTIES AND RESPONSIBILITIES • Maximizes sales opportunities with every customer by using current selling techniques and company programs. • Leads and promotes selling of technology services/products and supports a selling culture in order to achieve current goals and targets. • Arranges service appointments, performs In Store/In Home/Business computer upgrades, repairs and setups and follows up with customers. • Ensures high quality execution of all technology services to minimize rework. • Provides training and coaching to associates on technology services and on the sales floor in Capital goods. • Effectively resolves customer concerns and escalates to management when appropriate. • Performs follow up calls to solicit feedback on sales, promote additional products and services. • Facilitates repairs to be done by the Warranty Depot or third party repair facilities to ensure satisfactory customer service standard. • Executes ETS procedures effectively. • Updates management on ongoing work that may require action or follow up in their absence. • Prioritizes time between Tech Services and the sales floor based on business needs and as directed. • Provides coverage and assistance in the technology department where business needs require and as associate training supports. • Understands and adheres to all privacy and information management policies and procedures. • Properly secures company and customer assets and physical inventory and follows all loss prevention procedures. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Checks all sources of communication for information (white boards, bulletin boards, HUB, etc). • Identifies and communicates suggestions for improvements in all areas of business. • Maintains general cleanliness of all tech room and workstations as assigned, according to company standards. • Maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. • Where store market has been approved and sales volume supports, associate may fulfill In Home Service for multiple locations. Associate is required to review and sign off on agreement of the 'In Home Services' Guidebook and ensure their full understanding of this program prior to supporting this. KNOWLEDGE / SKILL REQUIREMENTS • Verifiable and demonstrated skill in performing services/upgrades to all types of computers. • Demonstrates strong selling ability. • Ability to make appropriate product recommendations to customers. • Capacity to communicate with customers effectively using a variety of mediums. This involves the ability to take full ownership of the customer relationship and the ability to resolve customer concerns in a diplomatic manner. • Demonstrates leadership, and the ability to effectively train and coach. • Ability to make appropriate product recommendations to customers and at times do so 'in the moment'. • Ability to make decisions with integrity that supports company guidelines and makes good business sense. • Ability to plan, organize and prioritize efficiently and effectively to handle their daily responsibilities and serve our customers. Ability to deal with multiple priorities and tasks at one time. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. • Able to work flexible schedule. PHYSICAL DEMANDS / WORKING CONDITIONS • Conditions of the work environment are such that minor stress and physical discomfort may occur. • A moderate amount of physical effort is required while handling technology equipment. RECOMMENDED QUALIFICATIONS Experience: • 1-2 years of previous related experience is preferred. • Technical system diagnostic and upgrades/repair experience is preferred. • Valid drivers' license is preferred. Education: • Working towards or successful completion of high school is preferred. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Application Support Specialist
Tolko Industries Ltd., Vernon, BC
Application Support SpecialistVernon, BCDo you thrive in a dynamic and challenging environment with opportunities for continuous growth and development?The Application Support Specialist is primarily responsible for tier 2 Incident and Service Request management for Tolko’s Sales, Marketing and Logistics teams using Dynamics AX. You will assist in coordinating support from our internal resources, package vendors and consultants.Incident and problem resolution involves the use of diagnostic and request tracking tools, as well as requiring that the individual provide remote, in-person, and hands-on help at the desktop level. Support includes resolving technical issues and business operations and communicating issue resolution.The Application Support Specialist will identify solutions, contribute to process and procedure documentation, provide functional training, quality assurance testing, reporting support, utilizing resources and system capabilities effectively.What We’re Looking For:3 or more years of customer service and systems or application support experience in a support role or equivalentDemonstrated ability of ITIL Procedures, including Incident, Problem and Change ManagementDemonstrated ability of client/customer support in a medium to large businessBroad based business skills and acumenSound understanding of business concepts and processes together with technical systems experienceExperience with finance, work management, inventory, order to cash and customer relationship processesExperience with ERP technologies such as Microsoft Dynamics, Dynamics 365 or JDEWhat We Offer:An unyielding commitment to your personal safetyCompetitive pay and exceptional benefitsThe opportunity to work with the best and brightest in the industryA positive, dynamic, and inclusive work environmentAn open, innovative culture with diverse opportunitiesA commitment to investing in our people through training and developmentThe chance to live (and play) where you workWant to know what it’s like to work for Tolko? Click hereWho We Are:With state-of-the-art operations across western Canada, Tolko is a leading manufacturer of a wide range of forest products for customers around the world. For over 60 years, our family-owned company has been recognized by customers and business partners for being reliable, flexible, efficient and offering quality products. With the third generation of family leadership, we’re continuing that legacy today in our divisions throughout western Canada and joint ventures in the Southern United States.At Tolko, our values, vision and mission aren’t just what we believe. They’re how we work, live and serve our customers every day. Fundamental to our success is a diverse and committed workforce that thrives on change, building relationships, and a drive toward excellence.Grow Here, Achieve More:When you join Tolko, you’ll develop your skills and be encouraged to pursue diverse opportunities with a company that’s built on integrity, respect, and provides employees with the inclusive environment, support and opportunity to build great lives.COVID-19: Tolko prioritizes employees’ health and safety while contributing an essential service. Tolko has taken steps to ensure our workplace is safe and resistant to COVID-19 transmission – implementing procedures to ensure physical distancing, extra cleaning and sanitization of work areas.  Tolko adheres to all new requirements of federal and provincial health authorities.If this position sounds like a fit for you, we’d love to hear from you! Applications will be accepted at www.tolko.com until the position is filled.To protect the privacy of your personal information, please ensure that when you apply, you are directed to Tolko’s job board at My Job Search (ultipro.ca) orCareers | Tolko Industries.We thank all candidates for their interest; however only those selected for an interview will be contacted.Follow us on LinkedIn, Facebook, and Twitter to stay up to date on Tolko news and job postings.
Territory Sales Specialist - Residential Direct
Rogers, Kitchener, ON
Territory Sales Specialist - Residential Direct Our Connected Home team is proud to offer our customers seamless and simple technology that fits into any lifestyle. Our fibre network supports millions of customers with high-speed Internet, TV, and Smart Home Monitoring to keep Canadians connected to the people and things that matter most. We know that our customers rely on us to provide them reliable connectivity, that is why we have made a commitment to providing the fastest and most consistent network in the areas we serve.We are growing our Connected Home team and are looking for team members that are collaborative, digital-first, fast-moving, bold-thinking, and focused on delivering impact in everything they do. Come play a key role in building the future of innovation in Canada.Let's make your possible at Rogers.Are you up for the challenge and the fun? If so, consider the following opportunity:Join the Rogers Door-to-Door Sales Team: Be the Face of Connection!We are excited to deliver best in class customer experiences and seeking passionate individuals who can connect with our customers in the field and champion Rogers services through door-to-door sales in the Kitchener/Hamilton Area. What's in It for you: We're all about investing in our team members, offering fantastic benefits and perks, such as: Uncapped Earning Potential: Receive a competitive base pay, commissions, and a vehicle allowance - top performers rake in six figures! Welcome Bonus: Kickstart with a $3,000 welcome bonus in your first month. Wealth Accumulation: Benefit from a great pension plan, Registered Retirement Savings Plan (RRSP), Tax-Free Savings Account (TFSA), and company matched share purchase program options Enjoy the Perks: Employee discounts that can offer up to 50% off our Rogers & Fido products and services Health: Quick access to one of the best flex health & dental benefits, Parental Leave & Top Up, Mental Health and Support benefits- 100% coverage, Employee and Family Assistance Program benefits Healthcare from Home: Connect with healthcare professionals through a virtual walk-in clinic. Stay Fit: No-cost fitness membership with access to virtual classes Giving Back: Rogers Gives Together is our company's employee giving and volunteer program which offers choice, flexibility, and opportunities for our teams to give back where we live, work and play Learn and Grow: We invest in our people to unleash their potential so we can win as a team! We are committed to developing our teams and staying ahead of the trends through in-person training, virtual courses, mentorship, coaching and collaboration. Commitment to Diversity: We all bring something different, and we know what makes us different makes us great. We have a strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQ+, Indigenous Peoples, Persons with Disabilities and Women. Your Adventure Awaits- What You Will Do: On-the-Go Sales: Sell a fantastic range of products, including Wireless, Cable, Hi-Speed Internet, Home Phone, directly to customers at their homes. Sales Dynamo: Act on provided leads and spark new residential sales in your territory. Face of Rogers: Represent Rogers with pride, both in the field, at special events and to follow up on customer inquiries. Market Specialist: Share your insights on market trends to help us fine-tune our sales strategies Customer Connection: Build friendly and professional relationships with customers, ensuring their post-sales questions are promptly answered. Employee Commitment: Conduct business in line with the Rogers Business Code of Conduct with safety as a top priority. What You Bring: Sales Star Power: Proven ability to thrive in a sales environment, working independently to achieve strategic goals. Motivated Mojo: High motivation, excellent interpersonal, communication (both verbal and written), and presentation skills. Solution Focus: Negotiation skills with the ability to handle objections with style. Flexible Schedule: Availability to work flexible hours, including days, evenings, weekends, and holidays to meet customer needs. Weather Ready: Comfortable working in various weather conditions. On-the-Road Ready: Must have a valid driver's license and a reliable vehicle for daily use. As part of our recruitment process, candidates will need to complete and successfully pass a criminal background check and driver's abstract. Apply now andembark on this exciting door-to-door adventure together! Schedule: Full time Shift: Flexible Length of Contract: Not Applicable (Regular Position) Work Location: 85 Grand Crest Place (031), Kitchener, ON Travel Requirements: Up to 100% Posting Category/Function: Sales & Door-to-door Requisition ID: 289240What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ . Posting Notes:Rogers BusinessLocation: Kitchener, ON, CA Hamilton, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Network, Telecom, Telecommunications, Equity, Technology, Finance, Sales Apply now »
Part Time Retail Sales Specialist
Advantage Solutions Inc., Brandon, MB
Part Time Retail Sales Specialist Job Locations CA-MB-Brandon Position Type Part Time Postal Code R7A 1Z1 Requisition ID 2024-431217 Category Retail Sales Merchandising Summary Retail Sales Specialist Part Time Our company has the perfect opportunity for a candidate that looks forward to new product releases by top brands. This part time Retail Sales Specialist job is a fantastic opportunity for an individual who can work effectively with store management to increase retail sales and execute client-driven merchandising that meet the client’s expectations. The sales representative will need to be outgoing, friendly, and be able to drive sales and brand awareness for our client’s products at major retail locations. You will be engaging and educating the customers on their next purchase of some of the leading brands in retail. The ideal candidate is independent, self-motivated, ambitious, and driven to succeed. When you join the Company, you will receive top-notch training and competitive pay rates. Responsibilities:Meet client and Company objectives by maintaining full distribution on all authorized SKU’s. Physical Requirements: standing/being on feet for up to 8h and being able to lift up to 50+lbs.Must have the ability to communicate effectively both internally with the Company's management and externally with all Customers.Sell at store level “live orders” on multiple clients (>5 clients) in over 50% of their stores on the monthly basis.Increase sales volume through promotional activity by selling and building displays, creating themes with related items to support holiday/special promo events, and making plan-o-gram adjustments when necessary.Maintain client objectives by insuring all authorized client items represented on the shelf have accurate and complete tags and making certain that un-saleable or out-of-code product is removed.Will work on the authorization of items to meet Client shelf schematic standards. Must be able to take direction regarding tagging, rotating, and placing POS materials for products on shelf.Achieve client goals and objectives by effectively managing stores within your territory and executing projects and standards. Spend over 4-days per month in preparing and making wholesaler sub-group headquarter calls with a minimum of four sub-group calls.Will complete accurate and timely paperwork and reports, recaps, itineraries, timesheets, expense reports, etc. Qualifications: Education Level: (Required):High School Diploma or GED or equivalent experience.(Preferred):Bachelor's Degree or 0 to 2 years of experience in Retail, Client, or food broker.Ability to work independently and prioritize duties with minimal supervision, in order to meet deadlines.Basic computer skills including familiarity with Word, Excel, and Internet usage.Mathematical and analytical skills. The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Responsibilities The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Position Summary The Retail Sales Specialist (RSS) is responsible for servicing and selling to retail accounts within an assigned territory to assure client standards are met and volume is increased. The ideal candidate is self-motivated, ambitious, and driven to succeed. This person should also have strong communication skills with the confidence to influence key decision makers at store level. They must possess excellent organizational skills and have the ability to work independently. Essential Job Duties and Responsibilities DistributionMeet client and Company objectives by maintaining full distribution on all authorized SKU’s. Customer Relations (Internal/External)Must have the ability to communicate effectively both internally with the Company's management and externally with all Customers.SalesSell at store level “live orders” on multiple clients (>5 clients) in over 50% of their stores on the monthly basis.Increase sales volume through promotional activity by selling and building displays, creating themes with related items to support holiday/special promo events, and making plan-o-gram adjustments when necessary.Increase sales volume by constantly suggesting and completing orders for new and out-of-stock items. MerchandisingMaintain client objectives by insuring all authorized client items represented on the shelf have accurate and complete tags and making certain that un-saleable or out-of-code product is removed.Shelf Standards and ConditionsWill work on the authorization of items to meet Client shelf schematic standards. Must be able to take direction regarding tagging, rotating, and placing POS materials for products on shelf.Territory ManagementAchieve client goals and objectives by effectively managing stores within your territory and executing projects and standards. Increase brand representation and effectiveness through establishing and maintaining customer and client relationships.Spend over 4-days per month in preparing and making wholesaler sub-group headquarter calls with a minimum of four sub-group calls.Administration/ReportingWill complete accurate and timely paperwork and reports, recaps, itineraries, timesheets, expense reports, etc.Supervisory ResponsibilitiesDirect ReportsThis position does not have supervisory responsibilities for direct reports Indirect ReportsThis position does not have guidance or mentoring responsibilities for indirect reports Travel and/or Driving Requirements Travel is not an essential duty and function of this job. Driving is an essential duty or function of this job. Minimum QualificationsEducation Level: (Required): High School Diploma or GED or equivalent experience (Preferred): Bachelor's Degree or equivalent experience 0-2 years of experience in Retail, Client, or food broker Skills, Knowledge and AbilitiesAbility to work independently and prioritize duties with minimal supervision, in order to meet deadlinesBasic computer skills including familiarity with Word, Excel, and Internet usageAbility to follow upMathematical and analytical skills Environmental & Physical Requirements Field / Administrative RequirementsIncumbent must be able to perform the essential functions of the job. Work may be performed in an office, field, retail store, or warehouse environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities: engage in considerable physical activity, ability to lift and/or push up to 50 pounds, stand on feet for long periods of time, use products or cook food as appropriate for the demonstration, and may be required to work in extremely cold conditions (i.e. refrigerated and freezer sections). Also required to travel and drive. The use of proper safety practices when handling the products and/or cooking is essential. Additional Information Regarding The Company Job Duties and Job Descriptions The Company is committed to providing equal opportunity in all employment practices without regard to race, nation or ethnic origin, colour, religion, age, sex (including pregnancy and childbearing), sexual orientation, marital status, family status, physical or mental disability or pardoned criminal convictions, or any other category protected by law.The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.Employee understands that neither the provision of the Job Description nor any representation in this document creates a guarantee or contract of employment for any specified period of time or changes the nature of Employee’s employment, which can only be modified in a writing signed by the CEO. Important Information The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified. The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. The Company welcomes and encourages applications from people with disabilities. The Company will provide reasonable accommodations, accessible formats and communication supports upon request to persons with disabilities who take part in all aspects of the recruitment and selection process. If you require accommodation in connection with the application process, please contact: Recruiter, Talent Acquisition, for external applicants, or, a Supervisor for internal applicants Apply/Share Apply Now!ApplyShareEmail a Friend/ColleagueRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed CONNECT TO YOUR CAREER Not ready to apply? Connect with us for general consideration. Interested in this opportunity? Socialize this job opportunity to a friend, colleague, or family member: Job Applicant Privacy PolicySoftware Powered by iCIMSwww.icims.com
Camper Support Specialist
Tim Hortons Foundation Camps, Quyon, QC
Tim Hortons Foundation Camps help youth from underserved communities achieve their full potential through multi-year, overnight camp experiences. Whether at camp or back home in their communities between visits—our youth work to build social, emotional, leadership and innovation skills and behaviours like volunteerism and motivation to learn so they become civically and academically engaged, and successfully transition to adulthood.At Tims Camps, we are catalysts for good—helping our youth participants and teammates be the best they can be, developing personal and career growth. We empower young people with skills to open doors to their future. That is our North Star and, together, we help shape leaders that build stronger communities.We’re looking for a…Camper Support SpecialistJob SummaryThe Camper Support Specialist (CSS) is responsible for supporting camp staff in meeting the mental health, social, emotional, and behavioral needs of their campers and providing direct support to campers. They will work closely with other members of the wellness team, camp management, camp staff, and parents/guardians, as needed.Work LocationThis role will be based onsite at our Camp des Voyageurs Tim Hortons location in Quyon, Quebec. *Note: we are looking for French speaking candidates for this location.Contract Length June 10, 2024 – August 19, 2024What would you be doing?Deliver training on areas such as mental health, positive behavior management, bullying, disclosures, as well as appropriate responses to situations that may occur at campInspiring young people to discover their strengths, challenge limits, and build resilience and leadership capacity in a safe and supportive environmentProvide on-going coaching and support to camp staff as it relates to meeting camper mental, behavioral, social, and emotional needsEnsure proper response, follow-through and debrief on situations arising with campersHandle cases of suspected abuse and neglect in line with Tim Camps Wellness StandardsSupport campers and families by making referrals to support services in their home communitiesWork collaboratively and communicate with camper families, the camp management team, wellness team and Camper Support Manager to meet the best interests of the camperEstablish relationships with youth that reflect respect, trust, and empathyJoin and support campers participating in program activitiesPractice and coach staff through strengths-based individual and group behaviour management strategiesModel healthy choices and emotional maturityBe challenged physically and mentally as you live in an overnight camp setting for 10-day sessions, with 3 days of break in betweenHave the opportunity to experience personal growth alongside the campers you are supportingDoes this sound like you?A graduate of a post-secondary Social Work, Social Service Work or Child and Youth Work programFluent in FrenchExperienced at working with youth aged 11 – 17 in a professional mental health settingCrisis management experience is considered to be an assetUnderstanding and sensitive to the challenges faced by youth from low-income homesSkilled in building interpersonal skills, including the ability to influence positive decision-making, listen, manage conflict, and practice sensitivity and compassionCertified in Standard First Aid + CPR (adult, child, infant) with AED, or willing to obtainAble to provide an acceptable criminal background checkAbility to live on-site for an extended period of time and work flexible hoursNote: Licensed or Registered Social Workers, Social Service Workers and Child & Youth Workers preferred due to coverage on Tim Camps liability insurance policy. Unlicensed or Unregistered Social Workers, Social Service Workers and Child and Youth Workers, or equivalent, have restrictions on how they carry out their work (i.e., cannot be left alone or out of sight of other staff members when supporting campers).Benefits of working with usAccommodation and meals are included for the duration of the contractBonus when you refer employeesContract completion bonusBonus for staff working on our French-speaking siteHave a positive impact on the lives of young peopleOpportunity to build lasting friendships with other staffPlease apply here: https://grnh.se/ce44121f2usTo learn more about the impact of the experience you will take part in, watch this short videoCommitment to Equity, Diversity & InclusionTim Hortons Foundation Camps (THFC) is committed to a fair and inclusive work environment, and seek talent with diversity of life experiences and perspectives. We are an equal opportunity employer that hires talent regardless of age, race, creed, color, religion, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, status as a protected veteran or any other legally protected grounds and will not discriminate on these bases.If you have special accessibility requirements that need to be considered during the recruitment process, please let us know by emailing us at [email protected] and a member of our HR team will get back to you. Information received relating to accommodation needs of applicants will be addressed confidentially. Does this sound like you?A graduate of a post-secondary Social Work, Social Service Work or Child and Youth Work programFluent in FrenchExperienced at working with youth aged 11 – 17 in a professional mental health settingCrisis management experience is considered to be an assetUnderstanding and sensitive to the challenges faced by youth from low-income homesSkilled in building interpersonal skills, including the ability to influence positive decision-making, listen, manage conflict, and practice sensitivity and compassionCertified in Standard First Aid + CPR (adult, child, infant) with AED, or willing to obtainAble to provide an acceptable criminal background checkAbility to live on-site for an extended period of time and work flexible hoursNote: Licensed or Registered Social Workers, Social Service Workers and Child & Youth Workers preferred due to coverage on Tim Camps liability insurance policy. Unlicensed or Unregistered Social Workers, Social Service Workers and Child and Youth Workers, or equivalent, have restrictions on how they carry out their work (i.e., cannot be left alone or out of sight of other staff members when supporting campers).
Sales Supervisor | Richmond
Hudson's Bay Company, Vancouver, BC
The role of an Associate Lead will have an integral part of the overall customer experience strategy by supporting the selling and service operations within Hudson’s Bay. As an Associate Lead you will manage the department and store performance through direct development of associates with consistent coaching and mentoring for optimal sales results. As an Associate Lead you will partner with the Manager and have ownership for a function or department and will assist in providing enhanced leadership presence and improve store accountability. You Will: Build and maintain long-term relationships with our customers, providing an exceptional shopping experience which includes; greeting customers, offering assistance, directing customers to merchandise, sharing product suggestions and additional product information by offering alternative options. Lead a merchandise department within the store by demonstrating advanced product knowledge and customer service Provide coaching and training to associates on the team and throughout the store as needed Execute activities related to store initiatives to offer customers additional products and services related to merchandise category mix Support in proper zoning and scheduling of associates within the department and make adjustments as required based on changing priorities Empower associates to provide solutions for customer inquiries escalating when necessary Execute on all corporate policies and procedures including Occupational Health and Safety and Loss Prevention You Are: A customer champion. Consistently delivers a high standard of customer service and can be relied upon to put the customer first. Constantly seeks new opportunities to build and improve relationships and understand customer needs. Proactively solicits feedback from customers to determine solutions. Inspires others to serve customers in creative ways. Builds exceptional customer relationships. Relied upon by peers and teams as a role model for this trait. Has a clear view of how the different abilities, background and cultures of team members work together. Takes an active interest in coaching and mentoring others. Fosters a performance culture with those they collaborate with to deliver positive outcomes across the organization. You Have: Previous leadership experience in managing selling teams within a multi-channel customer contact center Demonstrated experience in motivating and developing a high performing team. Excellent verbal and written communication skills; effective presentation skills. Strong prioritization and time management skills Ability to be flexible and adapt to a constantly changing environment. A self motivated leader who takes initiative to support customer and associate experience Showcase development and ongoing interest in pursuing a management / leadership position with the organization Your Career: Be part of a world-class team; work with an adventurous spirit; think and act like an owner- operator! Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate A culture that promotes a healthy, fulfilling work/life balance Benefits package for all eligible full-time employees (including medical, vision and dental) An attractive employee discount. Pay: $18.00- Starting wage may vary based on local Collective Bargaining Agreement where applicable. Thank you for your interest with HBC. We look forward to reviewing your application.HBC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HBC complies with applicable state and local laws governing non discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence,compensation and training.HBC welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
Territory Sales Specialist - Residential Direct
Rogers, London, ON
Territory Sales Specialist - Residential Direct Our Connected Home team is proud to offer our customers seamless and simple technology that fits into any lifestyle. Our fibre network supports millions of customers with high-speed Internet, TV, and Smart Home Monitoring to keep Canadians connected to the people and things that matter most. We know that our customers rely on us to provide them reliable connectivity, that is why we have made a commitment to providing the fastest and most consistent network in the areas we serve.We are growing our Connected Home team and are looking for team members that are collaborative, digital-first, fast-moving, bold-thinking, and focused on delivering impact in everything they do. Come play a key role in building the future of innovation in Canada.Are you up for the challenge and the fun? If so, consider the following opportunity:Join the Rogers Door-to-Door Sales Team: Be the Face of Connection!We are excited to deliver best in class customer experiences and seeking passionate individuals who can connect with our customers in the field and champion Rogers services throughdoor-to-door salesin the London. What's in It for you: We're all about investing in our team members, offering fantastic benefits and perks, such as: Uncapped Earning Potential:Receive a competitive base pay, commissions, and a vehicle allowance - top performers rake in six figures! Welcome Bonus:Kickstart with a $3,000 welcome bonus in your first month. Wealth Accumulation:Benefit from a great pension plan, Registered Retirement Savings Plan (RRSP), Tax-Free Savings Account (TFSA), and company matched share purchase program options Enjoy the Perks:Employee discounts that can offer up to 50% off our Rogers & Fido products and services Health:Quick access to one of the best flex health & dental benefits, Parental Leave & Top Up, Mental Health and Support benefits- 100% coverage, Employee and Family Assistance Program benefits Healthcare from Home:Connect with healthcare professionals through a virtual walk-in clinic. Stay Fit:No-cost fitness membership with access to virtual classes Giving Back:Rogers Gives Together is our company's employee giving and volunteer program which offers choice, flexibility, and opportunities for our teams to give back where we live, work and play Learn and Grow:We invest in our people to unleash their potential so we can win as a team! We are committed to developing our teams and staying ahead of the trends through in-person training, virtual courses, mentorship, coaching and collaboration. Commitment to Diversity:We all bring something different, and we know what makes us different makes us great. We have a strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQ+, Indigenous Peoples, Persons with Disabilities and Women. Your Adventure Awaits-What You Will Do: On-the-Go Sales:Sell a fantastic range of products, including Wireless, Cable, Hi-Speed Internet, Home Phone, directly to customers at their homes. Sales Dynamo:Act on provided leads and spark new residential sales in your territory. Face of Rogers:Represent Rogers with pride, both in the field, at special events and to follow up on customer inquiries. Market Specialist:Share your insights on market trends to help us fine-tune our sales strategies Customer Connection:Build friendly and professional relationships with customers, ensuring their post-sales questions are promptly answered. Employee Commitment:Conduct business in line with the Rogers Business Code of Conduct with safety as a top priority. What You Bring: Sales Star Power: Proven ability to thrive in a sales environment, working independently to achieve strategic goals. Motivated Mojo:High motivation, excellent interpersonal, communication (both verbal and written), and presentation skills. Solution Focus:Negotiation skills with the ability to handle objections with style. Flexible Schedule: Availability to work flexible hours, including days, evenings, weekends, and holidays to meet customer needs. Weather Ready:Comfortable working in various weather conditions. On-the-Road Ready:Must have a valid driver's license and a reliable vehicle for daily use. As part of our recruitment process, candidates will need to complete and successfully pass a criminal background check and driver's abstract. Apply now andembark on this exciting door-to-door adventure together!Schedule: Full time Shift: Flexible Length of Contract: Not Applicable (Regular Position)Work Location: 800 York St P.O.Box 5800 (033), London, ON Travel Requirements: Up to 75% Posting Category/Function: Sales & Door-to-door Requisition ID: 303827What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ . Posting Notes:Rogers BusinessLocation: London, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Network, Telecom, Telecommunications, Equity, Technology, Finance, Sales Apply now »
Territory Sales Specialist - Residential Direct
Rogers, Brampton, ON, CA
Territory Sales Specialist - Residential Direct Our Connected Home team is proud to offer our customers seamless and simple technology that fits into any lifestyle. Our fibre network supports millions of customers with high-speed Internet, TV, and Smart Home Monitoring to keep Canadians connected to the people and things that matter most. We know that our customers rely on us to provide them reliable connectivity, that is why we have made a commitment to providing the fastest and most consistent network in the areas we serve.We are growing our Connected Home team and are looking for team members that are collaborative, digital-first, fast-moving, bold-thinking, and focused on delivering impact in everything they do. Come play a key role in building the future of innovation in Canada.Are you up for the challenge and the fun? If so, consider the following opportunity:Join the Rogers Door-to-Door Sales Team: Be the Face of Connection!We are excited to deliver best in class customer experiences and seeking passionate individuals who can connect with our customers in the field and champion Rogers services throughdoor-to-door salesin the Greater Toronto Area. What's in It for you: We're all about investing in our team members, offering fantastic benefits and perks, such as: Uncapped Earning Potential:Receive a competitive base pay, commissions, and a vehicle allowance - top performers rake in six figures! Guaranteed Commission:Kickstart with a $3,000 guaranteed commission in your first month. Wealth Accumulation:Benefit from a great pension plan, Registered Retirement Savings Plan (RRSP), Tax-Free Savings Account (TFSA), and company matched share purchase program options Enjoy the Perks:Employee discounts that can offer up to 50% off our Rogers & Fido products and services Health:Quick access to one of the best flex health & dental benefits, Parental Leave & Top Up, Mental Health and Support benefits- 100% coverage, Employee and Family Assistance Program benefits Healthcare from Home:Connect with healthcare professionals through a virtual walk-in clinic. Stay Fit:No-cost fitness membership with access to virtual classes Giving Back:Rogers Gives Together is our company's employee giving and volunteer program which offers choice, flexibility, and opportunities for our teams to give back where we live, work and play Learn and Grow:We invest in our people to unleash their potential so we can win as a team! We are committed to developing our teams and staying ahead of the trends through in-person training, virtual courses, mentorship, coaching and collaboration. Commitment to Diversity:We all bring something different, and we know what makes us different makes us great. We have a strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQ+, Indigenous Peoples, Persons with Disabilities and Women. Your Adventure Awaits-What You Will Do: On-the-Go Sales:Sell a fantastic range of products, including Wireless, Cable, Hi-Speed Internet, Home Phone, directly to customers at their homes. Sales Dynamo:Act on provided leads and spark new residential sales in your territory. Face of Rogers:Represent Rogers with pride, both in the field, at special events and to follow up on customer inquiries. Market Specialist:Share your insights on market trends to help us fine-tune our sales strategies Customer Connection:Build friendly and professional relationships with customers, ensuring their post-sales questions are promptly answered. Employee Commitment:Conduct business in line with the Rogers Business Code of Conduct with safety as a top priority. What You Bring: Sales Star Power: Proven ability to thrive in a sales environment, working independently to achieve strategic goals. Motivated Mojo:High motivation, excellent interpersonal, communication (both verbal and written), and presentation skills. Solution Focus:Negotiation skills with the ability to handle objections with style. Flexible Schedule: Availability to work flexible hours, including days, evenings, weekends, and holidays to meet customer needs. Weather Ready:Comfortable working in various weather conditions. On-the-Road Ready:Must have a valid driver's license and a reliable vehicle for daily use. As part of our recruitment process, candidates will need to complete and successfully pass a criminal background check and driver's abstract. Apply now andembark on this exciting door-to-door adventure together!Schedule: Full time Shift: Flex Time Length of Contract: Not Applicable (Regular Position) Work Location: 8200 Dixie Rd (341), Brampton, ON Travel Requirements: Up to 75% Posting Category/Function: Sales & Door-to-door Requisition ID: 300034At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Rogers BusinessLocation: Brampton, ON, CA Milton, ON, CA Mississauga, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Equity, Network, Telecom, Telecommunications, Finance, Technology, Sales Apply now »
Analyst , Business Engagement Specialist
BMO, Toronto, ON
Application Deadline: 03/20/2024Address:100 King Street WestBMO Capital Markets is a leading, full-service financial services provider. We offer corporate and investment banking, treasury management, as well as research and advisory services to clients around the world. #bmocapitalmarkets SummaryJoin a dynamic team engaging the business sector to act on climate change by reducing emissions and moving towards a resilient, low-carbon economy. Climate Smart has a proven record of assisting businesses reduce their emissions and is expanding across North America. Powered by BMO, Climate Smart provides a unique service that enables businesses to measure and reduce greenhouse gas (GHG) emissions while strengthening their business at the same time. We offer a hands-on training program, a web-based carbon management program, and personalized advisory support.We are looking for a solid addition to our business development and sales team. Each Business Engagement Specialist team member is a driver and collaborative team player, highly self-directed and target-driven, who has experience in Technology Enabled Services and is passionate about the environment.Primary Job ComponentsIdentify potential clients and generate leads through various channels, networking, and referralsNurture relationships with prospects alongside BMO Relationship Managers through regular communication, providing valuable insights, and establishing rapportIdentify opportunities to recommend complimentary products to maximize customer value and revenueSchedule and host meetings, calls, and introductory demosIdentify client needs and challenges, engage subject matter experts to create solutions as part of the presales processClose deals by securing a commitment from the prospect and finalizing the terms of the agreement to achieve targets and KPIsMaster knowledge of the product to effectively communicate features, benefits, and value propositionTrack sales activities, maintain accurate records, and analyze sales data to identify trends, evaluate performance and make informed decisionsTrack and manage leads and opportunities through various stages of the sales process using CRM software to ensure timely follow-upStay up to date on industry trends and market developments to adapt strategies and maintain a competitive edgeCollaborate cross-functionally with Customer Success, Product, and Marketing teams to align efforts and refine the value proposition of the serviceAbout You BMO is looking for a Business Engagement Specialist, someone with excellent oral and written communication skills and the ability to present technical climate change information clearly and concisely. Our ideal candidate is highly self-driven, adaptable and proactive, a team player, and has a track record of success in business development/sales.Experience, Skills and Characteristics2+ years in a business development or sales role, preferably in a B2B SaaS environmentPost-secondary education in a related field or equivalent training and work experiencePrevious experience working within an enterprise sales organization by engaging with relationship stakeholders is an assetStrong oral and written communications skills with an ability to communicate to technical and non-technical audiencesAbility to manage time and manage multiple projectsOpen minded, creative problem solver, and excellent time managementEntrepreneurial, self-starter and highly adaptableFluent in French is an assetKey TraitsCuriosity - You learn who the buyer is and their business and enable the buyer to understand the Climate Smart business solutionAdaptability - You easily adapt in any situation and for client needsResilience - You remain positive when faced with obstacles and challenges and are able to identify areas for improvementEmpathy - You demonstrate empathy for clients trying to find the best solutionCompensation & Benefits:$70,000 - $75,000 CADGrade:5Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Territory Sales Specialist - Residential Direct
Rogers, Brampton, ON
Territory Sales Specialist - Residential Direct Our dedicated specialists are proud to offer our customers seamless and simple technology that fits into any lifestyle. Our fibre network supports millions of customers with high-speed Internet, TV, and Smart Home Monitoring to keep Canadians connected to the people and things that matter most. We know that our customers rely on us to provide them reliable connectivity, that is why we have made a commitment to providing the fastest and most consistent network in the areas we serve. We are growing our Field Sales team and are looking for team members that are customer focussed and committed to delivering impact in everything they do. Come play a key role in building the future of innovation in Canada. Join the Rogers Door-to-Door Sales Team: Be the Face of Connection! We are excited to deliver best in class customer experiences and seeking passionate individuals who can connect with our customers in the field and champion Rogers services throughdoor-to-door salesin the Greater Toronto Area. What's in It for you: We're all about investing in our team members, offering fantastic benefits and perks, such as: Uncapped Earning Potential: Receive a competitive base pay, commissions, and a vehicle allowance - top performers rake in six figures! Welcome Bonus: Kickstart with a $3,000 welcome bonus in your first month. Wealth Accumulation: Benefit from a great pension plan, Registered Retirement Savings Plan (RRSP), Tax-Free Savings Account (TFSA), and company matched share purchase program options Enjoy the Perks: Employee discounts that can offer up to 50% off our Rogers & Fido products and services Health: Quick access to one of the best flex health & dental benefits, Parental Leave & Top Up, Mental Health and Support benefits- 100% coverage, Employee and Family Assistance Program benefits Healthcare from Home: Connect with healthcare professionals through a virtual walk-in clinic. Stay Fit: No-cost fitness membership with access to virtual classes Giving Back: Rogers Gives Together is our company's employee giving and volunteer program which offers choice, flexibility, and opportunities for our teams to give back where we live, work and play Learn and Grow: We invest in our people to unleash their potential so we can win as a team! We are committed to developing our teams and staying ahead of the trends through in-person training, virtual courses, mentorship, coaching and collaboration. Commitment to Diversity: We all bring something different, and we know what makes us different makes us great. We have a strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQ+, Indigenous Peoples, Persons with Disabilities and Women. Your Adventure Awaits-What You Will Do: On-the-Go Sales: Sell a fantastic range of products, including Wireless, Cable, Hi-Speed Internet, Home Phone, directly to customers at their homes. Sales Dynamo: Act on provided leads and spark new residential sales in your territory. Face of Rogers: Represent Rogers with pride, both in the field, at special events and to follow up on customer inquiries. Market Specialist: Share your insights on market trends to help us fine-tune our sales strategies Customer Connection: Build friendly and professional relationships with customers, ensuring their post-sales questions are promptly answered. Employee Commitment: Conduct business in line with the Rogers Business Code of Conduct with safety as a top priority. What You Bring: Sales Star Power : Proven ability to thrive in a sales environment, working independently to achieve strategic goals. Motivated Mojo: High motivation, excellent interpersonal, communication (both verbal and written), and presentation skills. Solution Focus: Negotiation skills with the ability to handle objections with style. Flexible Schedule : Availability to work flexible hours, including days, evenings, weekends, and holidays to meet customer needs. Weather Ready: Comfortable working in various weather conditions. On-the-Road Ready: Must have a valid driver's license and a reliable vehicle for daily use. As part of our recruitment process, candidates will need to complete and successfully pass a criminal background check and driver's abstract. Apply now andembark on this exciting door-to-door adventure together! Schedule: Full time Shift: Flex Time Length of Contract: Not Applicable (Regular Position) Work Location: 8200 Dixie Rd (341), Brampton, ON Travel Requirements: Up to 75% Posting Category/Function: Sales & Door-to-door Requisition ID: 303072At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Rogers BusinessLocation: Brampton, ON, CA Mississauga, ON, CA Oakville, ON, CA Etobicoke, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Equity, Network, Telecom, Telecommunications, Finance, Sales, Technology Apply now »
Territory Sales Specialist - Residential Direct
Rogers, Ajax, ON
Territory Sales Specialist - Residential Direct Our dedicated specialists are proud to offer our customers seamless and simple technology that fits into any lifestyle. Our fibre network supports millions of customers with high-speed Internet, TV, and Smart Home Monitoring to keep Canadians connected to the people and things that matter most. We know that our customers rely on us to provide them reliable connectivity, that is why we have made a commitment to providing the fastest and most consistent network in the areas we serve.We are growing our Field Sales team and are looking for team members that are customer focussed and committed to delivering impact in everything they do. Come play a key role in building the future of innovation in Canada.Join the Rogers Door-to-Door Sales Team: Be the Face of Connection!We are excited to deliver best in class customer experiences and seeking passionate individuals who can connect with our customers in the field and champion Rogers services throughdoor-to-door salesin the Greater Toronto Area. What's in It for you: We're all about investing in our team members, offering fantastic benefits and perks, such as: Uncapped Earning Potential:Receive a competitive base pay, commissions, and a vehicle allowance - top performers rake in six figures! Welcome Bonus:Kickstart with a $3,000 welcome bonus in your first month. Wealth Accumulation:Benefit from a great pension plan, Registered Retirement Savings Plan (RRSP), Tax-Free Savings Account (TFSA), and company matched share purchase program options Enjoy the Perks:Employee discounts that can offer up to 50% off our Rogers & Fido products and services Health:Quick access to one of the best flex health & dental benefits, Parental Leave & Top Up, Mental Health and Support benefits- 100% coverage, Employee and Family Assistance Program benefits Healthcare from Home:Connect with healthcare professionals through a virtual walk-in clinic. Stay Fit:No-cost fitness membership with access to virtual classes Giving Back:Rogers Gives Together is our company's employee giving and volunteer program which offers choice, flexibility, and opportunities for our teams to give back where we live, work and play Learn and Grow:We invest in our people to unleash their potential so we can win as a team! We are committed to developing our teams and staying ahead of the trends through in-person training, virtual courses, mentorship, coaching and collaboration. Commitment to Diversity:We all bring something different, and we know what makes us different makes us great. We have a strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQ+, Indigenous Peoples, Persons with Disabilities and Women. Your Adventure Awaits-What You Will Do: On-the-Go Sales:Sell a fantastic range of products, including Wireless, Cable, Hi-Speed Internet, Home Phone, directly to customers at their homes. Sales Dynamo:Act on provided leads and spark new residential sales in your territory. Face of Rogers:Represent Rogers with pride, both in the field, at special events and to follow up on customer inquiries. Market Specialist:Share your insights on market trends to help us fine-tune our sales strategies Customer Connection:Build friendly and professional relationships with customers, ensuring their post-sales questions are promptly answered. Employee Commitment:Conduct business in line with the Rogers Business Code of Conduct with safety as a top priority. What You Bring: Sales Star Power: Proven ability to thrive in a sales environment, working independently to achieve strategic goals. Motivated Mojo:High motivation, excellent interpersonal, communication (both verbal and written), and presentation skills. Solution Focus:Negotiation skills with the ability to handle objections with style. Flexible Schedule: Availability to work flexible hours, including days, evenings, weekends, and holidays to meet customer needs. Weather Ready:Comfortable working in various weather conditions. On-the-Road Ready:Must have a valid driver's license and a reliable vehicle for daily use. As part of our recruitment process, candidates will need to complete and successfully pass a criminal background check and driver's abstract. Apply now andembark on this exciting door-to-door adventure together!Schedule: Full time Shift: Flex Time Length of Contract: Not Applicable (Regular Position) Work Location: 857 York Mills Rd. (055), North York, ON Travel Requirements: Up to 100% Posting Category/Function: Sales & Door-to-door Requisition ID: 300060At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Rogers BusinessLocation: Ajax, ON, CA Unionville, ON, CA Newmarket, ON, CA East York, ON, CA Pickering, ON, CA Pefferlaw, ON, CA Oshawa, ON, CA Scarborough, ON, CA Markham, ON, CA Stouffville, ON, CA Port Perry, ON, CA Midland, ON, CA Maple, ON, CA Aurora, ON, CA Courtice, ON, CA Orillia, ON, CA Woodbridge, ON, CA York, ON, CA Whitby, ON, CA Toronto, ON, CA Richmond Hill, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Field Sales, Equity, Telecom, Telecommunications, Network, Sales, Finance, Technology Apply now »
Territory Sales Specialist - Residential Direct
Rogers, Moncton, NB
Territory Sales Specialist - Residential Direct Our dedicated specialists are proud to offer our customers seamless and simple technology that fits into any lifestyle. Our fibre network supports millions of customers with high-speed Internet, TV, and Smart Home Monitoring to keep Canadians connected to the people and things that matter most. We know that our customers rely on us to provide them reliable connectivity, that is why we have made a commitment to providing the fastest and most consistent network in the areas we serve.We are growing our Field Sales team and are looking for team members that are customer focussed and committed to delivering impact in everything they do. Come play a key role in building the future of innovation in Canada.Join the Rogers Door-to-Door Sales Team: Be the Face of Connection!We are excited to deliver best in class customer experiences and seeking passionate individuals who can connect with our customers in the field and champion Rogers services throughdoor-to-door salesin New Brunswick. What's in It for you: We're all about investing in our team members, offering fantastic benefits and perks, such as: Uncapped Earning Potential:Receive a competitive base pay, commissions, and a vehicle allowance - top performers rake in six figures! Welcome Bonus:Kickstart with a $3,000 welcome bonus in your first month. Wealth Accumulation:Benefit from a great pension plan, Registered Retirement Savings Plan (RRSP), Tax-Free Savings Account (TFSA), and company matched share purchase program options Enjoy the Perks:Employee discounts that can offer up to 50% off our Rogers & Fido products and services Health:Quick access to one of the best flex health & dental benefits, Parental Leave & Top Up, Mental Health and Support benefits- 100% coverage, Employee and Family Assistance Program benefits Healthcare from Home:Connect with healthcare professionals through a virtual walk-in clinic. Stay Fit:No-cost fitness membership with access to virtual classes Giving Back:Rogers Gives Together is our company's employee giving and volunteer program which offers choice, flexibility, and opportunities for our teams to give back where we live, work and play Learn and Grow:We invest in our people to unleash their potential so we can win as a team! We are committed to developing our teams and staying ahead of the trends through in-person training, virtual courses, mentorship, coaching and collaboration. Commitment to Diversity:We all bring something different, and we know what makes us different makes us great. We have a strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQ+, Indigenous Peoples, Persons with Disabilities and Women. Your Adventure Awaits-What You Will Do: On-the-Go Sales:Sell a fantastic range of products, including Wireless, Cable, Hi-Speed Internet, Home Phone, directly to customers at their homes. Sales Dynamo:Act on provided leads and spark new residential sales in your territory. Face of Rogers:Represent Rogers with pride, both in the field, at special events and to follow up on customer inquiries. Market Specialist:Share your insights on market trends to help us fine-tune our sales strategies Customer Connection:Build friendly and professional relationships with customers, ensuring their post-sales questions are promptly answered. Employee Commitment:Conduct business in line with the Rogers Business Code of Conduct with safety as a top priority. What You Bring: Sales Star Power: Proven ability to thrive in a sales environment, working independently to achieve strategic goals. Motivated Mojo:High motivation, excellent interpersonal, communication (both verbal and written), and presentation skills. Solution Focus:Negotiation skills with the ability to handle objections with style. Flexible Schedule: Availability to work flexible hours, including days, evenings, weekends, and holidays to meet customer needs. Weather Ready:Comfortable working in various weather conditions. On-the-Road Ready:Must have a valid driver's license and a reliable vehicle for daily use. As part of our recruitment process, candidates will need to complete and successfully pass a criminal background check and driver's abstract. Apply now andembark on this exciting door-to-door adventure together!Schedule:Full time Shift: Flexible Length of Contract:Not Applicable (Regular Position)Work Location:70 Assomption Blvd (171),Moncton,NBTravel Requirements:Up to 50%Posting Category/Function:Sales&Door-to-doorRequisition ID:303913 What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ. Posting Notes: Rogers BusinessLocation: Moncton, NB, CA Saint John, NB, CA Fredericton, NB, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Field Sales, Network, Telecom, Telecommunications, Sales, Technology Apply now »
Territory Sales Specialist - Residential Direct
Rogers, St. John's, NL
Territory Sales Specialist - Residential Direct Our dedicated specialists are proud to offer our customers seamless and simple technology that fits into any lifestyle. Our fibre network supports millions of customers with high-speed Internet, TV, and Smart Home Monitoring to keep Canadians connected to the people and things that matter most. We know that our customers rely on us to provide them reliable connectivity, that is why we have made a commitment to providing the fastest and most consistent network in the areas we serve.We are growing our Field Sales team and are looking for team members that are customer focussed and committed to delivering impact in everything they do. Come play a key role in building the future of innovation in Canada.Join the Rogers Door-to-Door Sales Team: Be the Face of Connection!We are excited to deliver best in class customer experiences and seeking passionate individuals who can connect with our customers in the field and champion Rogers services throughdoor-to-door salesin Newfoundland (St.John's & Mount Pearl Area)What's in It for you:We're all about investing in our team members, offering fantastic benefits and perks, such as: Uncapped Earning Potential:Receive a competitive base pay, commissions, and a vehicle allowance - top performers rake in six figures! Guaranteed Commission:Kickstart with a $3,000 guaranteed commission in your first month. Wealth Accumulation:Benefit from a great pension plan, Registered Retirement Savings Plan (RRSP), Tax-Free Savings Account (TFSA), and company matched share purchase program options Enjoy the Perks:Employee discounts that can offer up to 50% off our Rogers & Fido products and services Health:Quick access to one of the best flex health & dental benefits, Parental Leave & Top Up, Mental Health and Support benefits- 100% coverage, Employee and Family Assistance Program benefits Healthcare from Home:Connect with healthcare professionals through a virtual walk-in clinic. Stay Fit:No-cost fitness membership with access to virtual classes Giving Back:Rogers Gives Together is our company's employee giving and volunteer program which offers choice, flexibility, and opportunities for our teams to give back where we live, work and play Learn and Grow:We invest in our people to unleash their potential so we can win as a team! We are committed to developing our teams and staying ahead of the trends through in-person training, virtual courses, mentorship, coaching and collaboration. Commitment to Diversity:We all bring something different, and we know what makes us different makes us great. We have a strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQ+, Indigenous Peoples, Persons with Disabilities and Women. Your Adventure Awaits-What You Will Do: On-the-Go Sales:Sell a fantastic range of products, including Wireless, Cable, Hi-Speed Internet, Home Phone, directly to customers at their homes. Sales Dynamo:Act on provided leads and spark new residential sales in your territory. Face of Rogers:Represent Rogers with pride, both in the field, at special events and to follow up on customer inquiries. Market Specialist:Share your insights on market trends to help us fine-tune our sales strategies Customer Connection:Build friendly and professional relationships with customers, ensuring their post-sales questions are promptly answered. Employee Commitment:Conduct business in line with the Rogers Business Code of Conduct with safety as a top priority. What You Bring: Sales Star Power: Proven ability to thrive in a sales environment, working independently to achieve strategic goals. Motivated Mojo:High motivation, excellent interpersonal, communication (both verbal and written), and presentation skills. Solution Focus:Negotiation skills with the ability to handle objections with style. Flexible Schedule: Availability to work flexible hours, including days, evenings, weekends, and holidays to meet customer needs. Weather Ready:Comfortable working in various weather conditions. On-the-Road Ready:Must have a valid driver's license and a reliable vehicle for daily use. As part of our recruitment process, candidates will need to complete and successfully pass a criminal background check and driver's abstract. Apply now andembark on this exciting door-to-door adventure together!Schedule: Full time Shift: Variable Length of Contract: Not Applicable (Regular Position) Work Location: 22 Austin St. (5142), St. John's, NL Travel Requirements: Up to 25% Posting Category/Function: Sales & Door-to-door Requisition ID: 299993At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . #LI-RO1 Posting Notes:Customer ExperienceLocation: St. John's, NL, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Equity, Network, Telecom, Telecommunications, Field Sales, Finance, Technology, Sales Apply now »
Part Time Retail Sales Specialist Canada
Advantage Solutions Inc., Victoria, BC
Part Time Retail Sales Specialist Canada Job Locations CA-BC-Victoria | CA-BC-Sidney | CA-BC-Courtenay Position Type Part Time Postal Code V9B 5E3 Requisition ID 2024-431907 Category Retail Sales Merchandising Summary Retail Sales Specialist Part Time Our company has the perfect opportunity for a candidate that looks forward to new product releases by top brands. This part time Retail Sales Specialist job is a fantastic opportunity for an individual who can work effectively with store management to increase retail sales and execute client-driven merchandising that meet the client’s expectations. The sales representative will need to be outgoing, friendly, and be able to drive sales and brand awareness for our client’s products at major retail locations. You will be engaging and educating the customers on their next purchase of some of the leading brands in retail. The ideal candidate is independent, self-motivated, ambitious, and driven to succeed. When you join the Company, you will receive top-notch training and competitive pay rates. Responsibilities:Meet client and Company objectives by maintaining full distribution on all authorized SKU’s. Must have the ability to communicate effectively both internally with the Company's management and externally with all Customers.Sell at store level “live orders” on multiple clients (>5 clients) in over 50% of their stores on the monthly basis.Increase sales volume through promotional activity by selling and building displays, creating themes with related items to support holiday/special promo events, and making plan-o-gram adjustments when necessary.Maintain client objectives by insuring all authorized client items represented on the shelf have accurate and complete tags and making certain that un-saleable or out-of-code product is removed.Will work on the authorization of items to meet Client shelf schematic standards. Must be able to take direction regarding tagging, rotating, and placing POS materials for products on shelf.Achieve client goals and objectives by effectively managing stores within your territory and executing projects and standards. Spend over 4-days per month in preparing and making wholesaler sub-group headquarter calls with a minimum of four sub-group calls.Will complete accurate and timely paperwork and reports, recaps, itineraries, timesheets, expense reports, etc. Qualifications: Education Level: (Required):High School Diploma or GED or equivalent experience.(Preferred):Bachelor's Degree or 0 to 2 years of experience in Retail, Client, or food broker.Ability to work independently and prioritize duties with minimal supervision, in order to meet deadlines.Basic computer skills including familiarity with Word, Excel, and Internet usage.Mathematical and analytical skills.Pay range $18.50/Hr. - 20.00/Hr. The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Responsibilities The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Position Summary The Retail Sales Specialist (RSS) is responsible for servicing and selling to retail accounts within an assigned territory to assure client standards are met and volume is increased. The ideal candidate is self-motivated, ambitious, and driven to succeed. This person should also have strong communication skills with the confidence to influence key decision makers at store level. They must possess excellent organizational skills and have the ability to work independently. Essential Job Duties and Responsibilities DistributionMeet client and Company objectives by maintaining full distribution on all authorized SKU’s. Customer Relations (Internal/External)Must have the ability to communicate effectively both internally with the Company's management and externally with all Customers.SalesSell at store level “live orders” on multiple clients (>5 clients) in over 50% of their stores on the monthly basis.Increase sales volume through promotional activity by selling and building displays, creating themes with related items to support holiday/special promo events, and making plan-o-gram adjustments when necessary.Increase sales volume by constantly suggesting and completing orders for new and out-of-stock items. MerchandisingMaintain client objectives by insuring all authorized client items represented on the shelf have accurate and complete tags and making certain that un-saleable or out-of-code product is removed.Shelf Standards and ConditionsWill work on the authorization of items to meet Client shelf schematic standards. Must be able to take direction regarding tagging, rotating, and placing POS materials for products on shelf.Territory ManagementAchieve client goals and objectives by effectively managing stores within your territory and executing projects and standards. Increase brand representation and effectiveness through establishing and maintaining customer and client relationships.Spend over 4-days per month in preparing and making wholesaler sub-group headquarter calls with a minimum of four sub-group calls.Administration/ReportingWill complete accurate and timely paperwork and reports, recaps, itineraries, timesheets, expense reports, etc.Supervisory ResponsibilitiesDirect ReportsThis position does not have supervisory responsibilities for direct reports Indirect ReportsThis position does not have guidance or mentoring responsibilities for indirect reports Travel and/or Driving Requirements Travel is not an essential duty and function of this job. Driving is an essential duty or function of this job. Minimum QualificationsEducation Level: (Required): High School Diploma or GED or equivalent experience (Preferred): Bachelor's Degree or equivalent experience 0-2 years of experience in Retail, Client, or food broker Skills, Knowledge and AbilitiesAbility to work independently and prioritize duties with minimal supervision, in order to meet deadlinesBasic computer skills including familiarity with Word, Excel, and Internet usageAbility to follow upMathematical and analytical skills Environmental & Physical Requirements Field / Administrative RequirementsIncumbent must be able to perform the essential functions of the job. Work may be performed in an office, field, retail store, or warehouse environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities: engage in considerable physical activity, ability to lift and/or push up to 50 pounds, stand on feet for long periods of time, use products or cook food as appropriate for the demonstration, and may be required to work in extremely cold conditions (i.e. refrigerated and freezer sections). Also required to travel and drive. The use of proper safety practices when handling the products and/or cooking is essential. Additional Information Regarding The Company Job Duties and Job Descriptions The Company is committed to providing equal opportunity in all employment practices without regard to race, nation or ethnic origin, colour, religion, age, sex (including pregnancy and childbearing), sexual orientation, marital status, family status, physical or mental disability or pardoned criminal convictions, or any other category protected by law.The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.Employee understands that neither the provision of the Job Description nor any representation in this document creates a guarantee or contract of employment for any specified period of time or changes the nature of Employee’s employment, which can only be modified in a writing signed by the CEO. Important Information The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified. The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. The Company welcomes and encourages applications from people with disabilities. The Company will provide reasonable accommodations, accessible formats and communication supports upon request to persons with disabilities who take part in all aspects of the recruitment and selection process. If you require accommodation in connection with the application process, please contact: Recruiter, Talent Acquisition, for external applicants, or, a Supervisor for internal applicants Apply/Share Apply Now!ApplyShareEmail a Friend/ColleagueRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed CONNECT TO YOUR CAREER Not ready to apply? Connect with us for general consideration. Interested in this opportunity? Socialize this job opportunity to a friend, colleague, or family member: Job Applicant Privacy PolicySoftware Powered by iCIMSwww.icims.com
Territory Sales Specialist - Residential Direct
Rogers, Hamilton, ON
Territory Sales Specialist - Residential Direct Our Connected Home team is proud to offer our customers seamless and simple technology that fits into any lifestyle. Our fibre network supports millions of customers with high-speed Internet, TV, and Smart Home Monitoring to keep Canadians connected to the people and things that matter most. We know that our customers rely on us to provide them reliable connectivity, that is why we have made a commitment to providing the fastest and most consistent network in the areas we serve.We are growing our Connected Home team and are looking for team members that are collaborative, digital-first, fast-moving, bold-thinking, and focused on delivering impact in everything they do. Come play a key role in building the future of innovation in Canada.Let's make your possible at Rogers.Are you up for the challenge and the fun? If so, consider the following opportunity:Join the Rogers Door-to-Door Sales Team: Be the Face of Connection!We are excited to deliver best in class customer experiences and seeking passionate individuals who can connect with our customers in the field and champion Rogers services through door-to-door sales in the Kitchener-Waterloo Area. What's in It for you: We're all about investing in our team members, offering fantastic benefits and perks, such as: Uncapped Earning Potential: Receive a competitive base pay, commissions, and a vehicle allowance - top performers rake in six figures! Guaranteed Commission: Kickstart with a $3,000 guaranteed commission in your first month. Wealth Accumulation: Benefit from a great pension plan, Registered Retirement Savings Plan (RRSP), Tax-Free Savings Account (TFSA), and company matched share purchase program options Enjoy the Perks: Employee discounts that can offer up to 50% off our Rogers & Fido products and services Health: Quick access to one of the best flex health & dental benefits, Parental Leave & Top Up, Mental Health and Support benefits- 100% coverage, Employee and Family Assistance Program benefits Healthcare from Home: Connect with healthcare professionals through a virtual walk-in clinic. Stay Fit: No-cost fitness membership with access to virtual classes Giving Back: Rogers Gives Together is our company's employee giving and volunteer program which offers choice, flexibility, and opportunities for our teams to give back where we live, work and play Learn and Grow: We invest in our people to unleash their potential so we can win as a team! We are committed to developing our teams and staying ahead of the trends through in-person training, virtual courses, mentorship, coaching and collaboration. Commitment to Diversity: We all bring something different, and we know what makes us different makes us great. We have a strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQ+, Indigenous Peoples, Persons with Disabilities and Women. Your Adventure Awaits- What You Will Do: On-the-Go Sales: Sell a fantastic range of products, including Wireless, Cable, Hi-Speed Internet, Home Phone, directly to customers at their homes. Sales Dynamo: Act on provided leads and spark new residential sales in your territory. Face of Rogers: Represent Rogers with pride, both in the field, at special events and to follow up on customer inquiries. Market Specialist: Share your insights on market trends to help us fine-tune our sales strategies Customer Connection: Build friendly and professional relationships with customers, ensuring their post-sales questions are promptly answered. Employee Commitment: Conduct business in line with the Rogers Business Code of Conduct with safety as a top priority. What You Bring: Sales Star Power: Proven ability to thrive in a sales environment, working independently to achieve strategic goals. Motivated Mojo: High motivation, excellent interpersonal, communication (both verbal and written), and presentation skills. Solution Focus: Negotiation skills with the ability to handle objections with style. Flexible Schedule: Availability to work flexible hours, including days, evenings, weekends, and holidays to meet customer needs. Weather Ready: Comfortable working in various weather conditions. On-the-Road Ready: Must have a valid driver's license and a reliable vehicle for daily use. As part of our recruitment process, candidates will need to complete and successfully pass a criminal background check and driver's abstract. Apply now andembark on this exciting door-to-door adventure together! Schedule: Full time Shift: Flexible Length of Contract: Not Applicable (Regular Position) Work Location: 85 Grand Crest Place (031), Kitchener, ON Travel Requirements: Up to 100% Posting Category/Function: Sales & Door-to-door Requisition ID: 289240What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ . Posting Notes:Rogers BusinessLocation: Hamilton, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Network, Telecom, Telecommunications, Equity, Technology, Sales, Finance Apply now »
Industry Sales Consultant- Retail, Consumer Goods and Travel
Salesforce, Sydney, Any, Australia
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category SalesJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. About Salesforce Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being named one of the FORTUNE "100 Best Companies to Work For®" 2020 - 12 years in a row. There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that's so much bigger than themselves, an industry, and their company.We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities. About TeamSalesforce is continuing to make strategic investments in Industry verticals. The Industry Sales team plays a critical role in focusing those investments to drive growth at customers within the industry. We drive that growth by designing specific micro-vertical solutions and assets tailored to their needs and language. This team operates at the cross section of customer needs, industry product solutions, and sales. We develop, inspire, and champion micro-vertical strategies, POVs, and sales plays targeted and in the voice of our customers. We build and leverage executive relationships to identify industry trends and drive success using Salesforce technology. We also assist in targeted account-specific planning and deal management with our Sales team partners. And most importantly we are growing fast. We need dynamic fast paced individuals that bring a combination of industry relevant experience, a solution-oriented mindset, and an ability to sell and advise our customers on the best way to make the most of their Salesforce investment. If that sounds like you, keep reading!About RoleWe are looking for a self-starter who is familiar with the Salesforce Customer 360 Platform. The ideal candidates are likely to have one of the following:A strong background in enterprise sales or similar selling experienceExperience i n RCG and Travel contributi ng to large scale transformation initiatives.Consulting background with client experience in RCG and Travel such that you are familiar with key challenges and opportunities in the industry, and have sold and/or delivered technology initiatives that address those challenges and opportunities.The Industry Sales Consultant will partner with their sales team counterparts in helping plan, implement and grow the RCG and Travel accounts they are supporting. They will serve as an expert on the micro-vertical play content and partner with sales teams and will prioritize, plan and coordinate the RCG and Travel industry sales plays across a variety of cross functional roles. This role is a mix of sales, strategy, program execution, planning and enablement. They should be comfortable with a fast-paced, high growth environment and be able to shape and share Salesforce's RCG and Travel point of view in both client-facing and internal settings.The ideal candidates will get motivated and excited by the list of things we're looking for below.We are looking for strategic thinkers and leaders that love to problem tackle (especially with technology solutions).Whether you like to sell or solution, you should get excited about sharing how Salesforce's technology can provide unique solutions that address needs within the industry.We want candidates thatBring a high energy, engaging presence to internal and external audiences in a variety of settings (virtual, white boarding solution sessions, customer presentations, internal enablement)Partner effectively across teams to create RCG and Travel relevant points of view, assets and solutionsCollaborate with sales teams to help them bring an industry solution oriented attitude that elevates the growth plans for their accountsUse their unique industry knowledge and understanding to help create and progress sales opportunities with customersUnlock new demand by uncovering RCG and Travel business problems and matching them to our solutionsUncover executive-level initiatives and problems that map back our solutions across multiple lines of businessHave an understanding of the way RCG and Travel businesses operate, how they make decisions, and the priorities that drive decisions from the C-levelYour Qualifications Enterprise Software Sales, RCG and Travel Company, or Consulting. No matter which background you are coming from you should have experience with large technology driven business transformation initiativesConsistent achievement of year over year quota and/or performance goals attainmentExperience in defining and delivering ROI/ Business Case for large scale initiativesExperience crafting complex sales proposals that tie technology products to business problemsAbility to work across large extended teams consisting of sales specialists, solution engineers, customer success, and training personnelHow you'll be evaluated in the interview process: 1. Business acumen2. Results Oriented3. Compelling communicator4. Strategic, Structured Thinking5. Collaborative, win-as-a-team approach6. Resourceful7. Scrappy - does what's needed to get the job done8. Coachable9. Trusted advisorOur investment in youWorld class enablement and on-demand training - check out Trailhead.com for a sneak peek!Sandler Sales TrainingWeek-long product bootcampFast Ramp mentorship programWeekly 1:1 coaching with your leadershipClear path to promotion with accelerated leadership development programsExposure to executive thought leaders with a passion for living our valuesVolunteer Opportunities:Have you heard of our 1:1:1 model, focused on giving back to the community? The successes in giving back have helped us and our Trailblazer community become a leader in philanthropy, culture, and innovation. We are one of the World's Most Innovative Companies, according to Forbes , we are #1 in PEOPLE 's Top 50 Companies that Care, and are on on Fortune's Change the World list. Values create value. Our values helped drive our revenue number to $13.28 billion dollars in FY19.We have a public-facing website that explains our various benefits for:Health BenefitsFinancial Benefits and perksTime off & leave policiesParental benefitsPerks and discountsVisit https://www.getsalesforcebenefits.com/en for the full breakdown!"At Salesforce we encourage applications from Aboriginal and Torres Strait Islander peoples. Salesforce Australia is committed to walking together with the Traditional Custodians of this land, Australia's First Nations peoples, as we forge a path to reconciliation. Please see our Reconciliation Action Plan for more information"Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 03/18/2024 03:09 PM
Commercial Support Associate - Commercial Banking
BMO, Vancouver, BC
Application Deadline: 04/02/2024Address:595 Burrard StreetProvides exceptional, daily operational service support to grow the Bank's market share and maximize profitability of client relationships. Ensures client problem resolution is prompt and effective, and that enhancement opportunities are identified and closed or referred during client service interactions. Typically meets client service needs through a pooled call center environment or a dedicated one-on-one relationship with sensitive, complex and/or top tiered clients.Demonstrates an in-depth understanding of product and service, by providing needed information or directing clients to the appropriate source.Coordinates and executes specific activities for the implementation of strategic initiatives; includes tracking metrics and milestones.Gathers and formats data into regular and ad-hoc reports, and dashboards.Explores and identifies enhancements and cross-sell opportunities and bringing these opportunities to the appropriate line of business contact.Actively listens to clients' concerns and diagnoses clients' service needs.Facilitates timely client problem-resolution, engages cross-functional representatives or groups as appropriate.Responds to client concerns in a professional manner to convey ownership, competence, respect for the client relationship.Accurately documents client requests using the group's tracking systems.Facilitates action to close gaps between client expectations and client experiences in the performance of the Bank and its products.Applies consistent and timely follow ups to demonstrate a commitment to customer satisfaction and high standards of responsiveness.Serves as an advocate for individual clients and escalating issues as necessary to facilitate the timely resolution of service problems.Supports the development of tailored messaging, which may include writing, editing and distributing communications.Tracks collection of client service feesCollaborates with internal and external stakeholders in order to deliver on business objectives.Executes work to deliver timely, accurate, and efficient service.Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.Analyzes issues and determines next steps.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.If a Credit Qualifiable job, Credit Qualifications and associated credit knowledge and skills according to the established qualification standards.Specialized knowledge.Verbal & written communication skills - Good.Organization skills - Good.Collaboration & team skills - Good.Analytical and problem solving skills - Good.Grade:4Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.