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Overview of salaries statistics of the profession "Contact Centre Human Resources Manager in Canada"

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Overview of salaries statistics of the profession "Contact Centre Human Resources Manager in Canada"

7 058 $ Average monthly salary

Average salary in the last 12 months: "Contact Centre Human Resources Manager in Canada"

Currency: CAD USD Year: 2024
The bar chart shows the change in the level of average salary of the profession Contact Centre Human Resources Manager in Canada.

Distribution of vacancy "Contact Centre Human Resources Manager" by regions Canada

Currency: CAD
As you can see on the diagramm in Canada the most numerous number of vacancies of Contact Centre Human Resources Manager Job are opened in . In the second place is Ontario, In the third is Manitoba.

Regions rating Canada by salary for the profession "Contact Centre Human Resources Manager"

Currency: CAD
As you can see on the diagramm in Canada the most numerous number of vacancies of Contact Centre Human Resources Manager Job are opened in . In the second place is Ontario, In the third is Manitoba.

Similar vacancies rating by salary in Canada

Currency: CAD
As you can see on the diagramm in Canada the most numerous number of vacancies of Contact Centre Human Resources Manager Job are opened in . In the second place is Ontario, In the third is Manitoba.

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Additional Information We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague DevelopmentIf you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & OnboardingWe will provide in-person training and onboarding sessions to ensure you've got everything you need to succeed in your new role. Interview ProcessWe'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. #LI-NACO #IN-NACO NOC: 14201 This position requires proficiency in a language other than French to support customers, employees or markets located outside the province of Quebec or who require services in a language other than French. Company Overview Our ValuesAt TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. Making Your Well-being a PriorityA supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars - physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best. Our Total Rewards PackageOur Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. How We WorkAt TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: Hybrid, Onsite and Primarily Remote. Wherever our colleagues are working, they'll always have access to the TD community and experience our culture of care. Who We AreTD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Inclusiveness Our Commitment to Diversity, Equity, and Inclusion At TD, we're committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We're dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. Accommodation Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. How We're Helping Make an Impact in Communities TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That's why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It's our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. We look forward to hearing from you!
Bilingual Contact Centre Representative
TD, Ottawa, ON
Hours 37.5 Workplace Model Hybrid Pay Details We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with your recruiter and ask compensation related questions, including pay details for this role.Department Overview "Welcome to TD. How can I help?" Helping is at the heart of all we do within TD's contact centre, and we're proud of the value we deliver 24 hours a day, 7 days a week, for more than 25 million customers. Every day is an opportunity to learn and grow, and help our customers feel confident that we'll be there for them anytime they need us: buying their morning coffee, shopping online, paying their bills, or planning for that next trip. Job Details What You'll Do You are the voice of TD and your role is to: Think Like a Customer by matching products, services and solutions to each customer's unique needs, and solving problems at first contact; delivering legendary experiences and trusted advice. Act Like an Owner by contributing to an engaged culture that is focused on delivering business results and contributing to our communities. Execute with Speed and Impact by coming to work at your scheduled time and meeting your customers' needs while protecting the Bank from risk. Innovate with Purpose by listening, asking questions, and finding ways to simplify the way we work; solving problems effectively the first time. Develop Yourself and Colleagues by embracing diversity and respecting your team; sharing what works and supporting one another to meet more customers' needs and achieve personal career goals with TD. Job Requirements Who You Are You are passionate about understanding our customers' needs so that you can provide the right advice and solutions to deliver a legendary customer experience every time. You love a good challenge and can effectively multi-task, sourcing relevant information quickly to support decision-making and effective problem solving. You are dependable, and you take pride in developing your knowledge and expertise to consistently deliver strong performance. You are flexible and thrive in an environment of change. You consistently demonstrate a positive attitude, resiliency, and willingness to do things differently. You enjoy working with a diverse team and appreciate the value of perspectives other than your own. Experience & Education Requirements •High School Diploma, •Undergraduate degree and/or 1+ years relevant experience. •Bilingual - Fluent in English and French. Additional Information What We Offer As part of our Contact Centre team, you will: Gain confidence and feel prepared and confident for success after completing our training program and receiving dedicated coaching support. Grow in a continuous learning environment, with customized development paths to help you achieve your goals and build an exciting career at TD. Thrive in an environment where diversity and inclusion are part of our core values; where you can bring your whole self to work and celebrate diversity at work and in our communities. Enjoy a competitive salary, pay for performance incentives, reward and recognition programs, and a benefits package that helps our colleagues achieve financial, mental, and physical well-being. Your Commitment Start date: May 2024 Location: 1595 Telesat Court, Ottawa Training Commitment: Training is scheduled at 37.5 hours per week. Training is scheduled: Monday to Friday: TBD for 8 - 10 weeks. Scheduling Commitment: This is a full-time role. You must be flexible to work between the hours of 7:00am-12:00am, 7 days a week. What's Next Are you ready to choose TD and be part of an exceptional team of individuals who are committed to making a difference in people's lives, at work and in the communities, we live in? We want you! Apply today.. 14201- Banking, insurance and other financial clerks (NOC) Company Overview Our ValuesAt TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. Making Your Well-being a PriorityA supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars - physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best. Our Total Rewards PackageOur Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. How We WorkAt TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: Hybrid, Onsite and Primarily Remote. Wherever our colleagues are working, they'll always have access to the TD community and experience our culture of care. Who We AreTD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Inclusiveness Our Commitment to Diversity, Equity, and InclusionAt TD, we're committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We're dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. AccommodationYour accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. How We're Helping Make an Impact in CommunitiesTD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That's why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It's our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. We look forward to hearing from you!
Contact Centre Rep II, Borrowing
TD, London, ON
Hours 37.5 Workplace Model Hybrid Pay Details We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with your recruiter and ask compensation related questions, including pay details for this role.Department Overview Every single day is an adventure! Within TD's Contact Center, you'll find a community of colleagues helping TD's 25+ million customers to achieve their life goals. Your role within the Contact Center is essential to TD's success, as our customers are at the center of everything we do. You'll support customers and internal/external partners with a variety of financial services through inbound and outbound calls, and digital channels. Grow, learn and lead; beyond your day-to-day work, you'll be supported with professional development and encouraged to build an exciting career at TD. You'll help deliver a legendary experience to our business, our customers' lives and our communities.Job Details It starts when you pick up the phone or log in online. With each conversation, you'll be playing one of the most important roles supporting our customers' happiness with the bank. Every day, you will: •Provide customers with the best solutions and offer advanced guidance and expertise on how TD's digital assets can help them to meet their financial needs now and in the future. •Deliver outstanding service and/or sales support with moderately complex transactions related to financial products and services with the aim to provide complete and correct solutions the first time. •Play a key role in addressing concerns and providing subject matter guidance to customers and/or partners; and be accountable for problem solving and/or raising matters to the appropriate people. •Work towards achieving set goals while being an ambassador for innovation by offering legendary experiences and trusted advice. •Gather and analyze data to identify and help solve complex problems; use sound understanding of process/policy risk when recommending exceptions outside general guidelines •Work effectively as a team, use and learn from each other's knowledge and support your co-workers to resolve customer issues. Bring your whole self to work and have fun! This is your chance to define every new day, embrace the adventure and make a meaningful contribution that helps to deliver results and accomplish great things for your career and the customers of TD! Most importantly, you'll be our voice at TD. Every phone call you answer, every message you send is your chance to shine! Job Requirements •High school diploma and one (1) or more years of relevant experience •Advanced skills and expertise in a variety of advice and service related activities to provide customers / partners with advice on transactions, activities and product features •Sound communication skills to communicate unusual and/or complex content in a clear manner •Possess computer & multi-tasking skills •Thrive in a dynamic and time-sensitive environment •Advanced knowledge of our business and understand the functions of our various business areas •Passionate and engaging individual with a desire to consistently and compassionately deliver superior customer experience Company Overview Our ValuesAt TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. Making Your Well-being a PriorityA supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars - physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best. Our Total Rewards PackageOur Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. How We WorkAt TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: Hybrid, Onsite and Primarily Remote. Wherever our colleagues are working, they'll always have access to the TD community and experience our culture of care. Who We AreTD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Inclusiveness Our Commitment to Diversity, Equity, and InclusionAt TD, we're committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We're dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. AccommodationYour accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. How We're Helping Make an Impact in CommunitiesTD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That's why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It's our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. We look forward to hearing from you!
CLK ST 12R - Office Manager
BC Public Service, Prince George, BC
Posting Title CLK ST 12R - Office Manager Position Classification Clerk Stenographer R12 Union GEU Work Options On-Site Location Prince George, BC V2N4P7 CA (Primary)Salary Range $52,803.18 - $59,607.79 annually Close Date 4/1/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Public Safety & Sol General Ministry Branch / Division BC Corrections/Community Corrections Job Summary Bring your expertise in organization and prioritizationThe Community Corrections Division of the Corrections Branch is responsible for the delivery of programs and services to adult clients or alleged clients awaiting trial or sentencing, who are serving community based sentences of the court. The intent of these programs and services is to enhance public safety by assessing and managing the risk of the clients and providing intervention to change behaviour.The Office Manager supervises administrative staff and provides financial, human resource and front line support services. This position is required to set priorities and work independently, and may supervise additional administrative assistant.Job Requirements:Minimum Requirements: Secondary school graduation; and Minimum two years experience working with the public; Ability to keyboard accurately 30 wpm. Preferred Requirements: A combination of 2 years of related experience, education and or training (eg. Business college certificate, secretarial or administrative support); Prefer Supervisory experience; Prefer some accounting/financial experience; Prefer experience working in the Justice System. For questions regarding this position, please contact [email protected] .About this Position: This position has full time on-site requirements. An eligibility list may be established to fill future temporary and permanent vacancies. Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: YES- A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process.Resume: YES- Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.Questionnaire: YES- You will need to complete a standard questionnaire (current employment status, eligibility to apply, etc.).Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: A Criminal Record Review Act Check (CRRA) and Enhanced Security Screening will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Administrative Services
BAND 3 - Operations Manager SA12
BC Public Service, Revelstoke, BC
Posting Title BAND 3 - Operations Manager SA12 Position Classification Band 3 Union N/A Work Options On-Site Location Golden, BC V0A 1H0 CAMultiple Locations, BC CA (Primary)Revelstoke, BC V0E 3K0 CASalary Range $86,200.00 - $122,100.01 annually Close Date 3/25/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Min of Trans & Infrastructure Ministry Branch / Division Rocky Mountain District Job Summary Bring your vision, leadership, and strategic planning skills to this important roleThe Ministry of Transportation and Infrastructure's (MOTI) Engineering group develops and implements province-wide engineering and environmental standards, develops policies and procedures to support the application of those standards, and provides engineering and technical services to a variety of ministry projects. In developing and delivering these services, staff work closely with a variety of stakeholders including other provincial and federal governments, non-profit groups, research organizations, First Nations and the general public.The Manager, Permitting and Authorizations,will lead a team of technical experts to review and make statutory decisions on MOTI project applications. The team will be responsible for provincial wide statutory decisions on approvals of applications for infrastructure and transportation project applications for use approvals and change approvals under the Water Sustainability Act (WSA) and are responsible for auditing projects during construction and post-construction phases.This position will lead the development and implementation of strategic plans, team performance, human resource issues, training and development. In addition, this position manages financial resources, ensures achievement of and evaluates the outcomes of goals and applies legislation, policies and professional standards to streamline the ministry's authorizations processes.Job Requirements: Grade 12 graduation orGED and a minimum of seven (7) years of public or private sector-related experience*; OR, Certificate or diploma from a Technical Institute in Civil Technology, Civil Engineering, Construction, Transportation Systems and Planning, Traffic, Forestry, Resource Management, Urban or Regional Planning, or a related field and a minimum of five (5) years of public or private sector *related experience; OR, Bachelor's degree or higher in Civil Technology, Civil Engineering, Construction, Transportation Systems and Planning, Traffic, Forestry, Resource Management, Urban or Regional Planning, or a related field and minimum of three (3) years of public or private sector *related experience; OR, An equivalent combination of education and experience may be considered. *Related experience should include but is not limited to the following: Public or private sector experience equivalent to a managerial, construction supervisor, field superintendent, or related employment involving management. Supervision and inspection of the construction, repair or maintenance of roads, bridges, and similar structures. Negotiating and coordinating the work of construction trades. Preference may be given to applicants with: Direct transportation-related experience, including contract management, project delivery, road and bridge construction and emergency response. For questions regarding this position, please contact [email protected] .About this Position: This competition is geographically restricted to Golden and Revelstoke. This position has full-time on-site work requirements. An eligibility list may be established for future permanent vacancies. Employees of the BC Public Service must be located in BC at the time of employment. This position is excluded from union membership.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: YES - A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process.Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: CRC - A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Leadership and Management
BAND 2 - Human Resources Manager
BC Public Service, Vancouver, BC
Posting Title BAND 2 - Human Resources Manager Position Classification Band 2 Union N/A Work Options Hybrid Location Vancouver, BC V6B 0N8 CA (Primary)Salary Range $74,300.00 - $105,000.04 annually Close Date 4/2/2024 Job Type Regular Full Time Temporary End Date 7/31/2025 Ministry/Organization BC Public Service -> Attorney General Ministry Branch / Division Provincial Court Judiciary Job Summary Experience this rewardingleadership role, perfect for a big-picture thinker with outstanding communication skills.PROVINCIAL COURT OF BRITISH COLUMBIA The Provincial Court of British Columbia strives to serve the public by providing an accessible, fair, efficient and innovative system of justice. Sitting at over 80 locations throughout the Province, the Court hears criminal, family, youth, and civil claims as well as traffic and municipal by-law matters. Most of the court cases in British Columbia are heard in Provincial Court, where judges and judicial justices preside over more than 225,000 cases each year.INTEGRATED JUDICIAL SERVICES Integrated Judicial Services supports judges and judicial justices through administrative services and scheduling to facilitate fair, timely, and accessible justice for all British Columbians. The Court's administrative headquarters is located at the Office of the Chief Judge in downtown Vancouver.ROLE The Human Resources Manager (HRM) provides supervision and direction to the Human Resources department, while providing a wide range of HR services and programs that support Integrated Judicial Services. The HRM oversees human resources policy development, recruitment and onboarding, and payroll and benefits functions, and provides strategic advice on workforce planning and organizational development, employee relations, disability management, engagement, and employee health and wellness. The HRM also provides guidance and expert advice on Human Resource matters for judicial officers including payroll and benefits and supports Court Governance Committees on HR and judicial administration policies independent from Executive Branch policies.Job Requirements: Post-secondary diploma or higher in Business Administration or a related field. An equivalent combination of education, training and experience may be considered. At least two (2) years' experience in human resources, including HR advisory and full-cycle recruitment. Experience with payroll/leave and benefits. Experience in managing a team of staff including planning and directing their work. Experience in employee relations, performance management and progressive discipline. Experience in policy development. Experience interpreting collective agreements, HR legislation, policies and procedures and terms and conditions of employment. Preference may be given to applicants with: A CPHR designation or applicants who are pursuing a professional human resources designation. Public service human resource advisory experience. For questions regarding this position, please contact [email protected] .About this Position: Flexible work options are available; this position may be able to work up to 4 days at home per week subject to an approved telework agreement. This is a temporary opportunity until July 31, 2025. An eligibility list may be established to fill future temporary and permanent vacancies. Employees of the BC Public Service must be located in BC at the time of employment. This position is excluded from union membership.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: YES - A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process.Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirementsHelpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: Enhanced Security Screening will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Leadership and Management
Senior Manager - Total Rewards Services (Global Business Services)
WarnerMedia, All Cities, Any, India
Every great story has a new beginning, and yours starts here. Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next... From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role... The Total Rewards Services Senior Manager will hold a key management position within the P&C GBS organization. The primary goal for this role is to operate the benefits and leaves administration activities for the Europe and Asia Pacific Markets . This role is hands on and is accountable for all aspects of performance including ownership of the implementation of service optimization and creating efficiencies in this space and for partnering with the Center of Excellence International Total Rewards leaders in the continued rollout of benefits harmoniz ation across numerous countries . The role requires a proven and dynamic manager with customer service focus, cost improvement focus, process improvement mindset, innovation mindset, analytical and problem-solving skills and communication skills who is ready to partner with teams at all levels across the organization . Your Role Accountabilities... Lead the day-to-day operations of all assigned process areas across the Europe and Asia Pacific benefits and leaves administration teams .Responsible for ensuring a high standard of delivery to meet SLA's/KPI's and providing an exceptional employee experienceDrive continuous improvements and service delivery excellence opportunities, foster a culture of innovation within the teamWorks in partnership with the Centre of Excellence Regional Total Rewards Director/Leads for APAC and EMEAManage and maintain effective internal and external relationships with 3rd party vendors/ partnersEnsure processes achieve full compliance with policy and control environment including data privacy and SOXChampion a positive employee experience by continuously enhancing P&C services by addressing feedback and concernsPeople management/ leadership of team including succession planning, coaching, developing talent and creating a strong employee culture Qualifications & Experience... E xperience: Proven expertise in manag ing Total Rewards/ HR support functions and managing operations in a multinational environment . Education: Bachelor's degree in Human Resources or related field required Technical Skills: Strong familiarity with HR and benefits systems, particularly Workday and Benify Leadership: Demonstrated leadership in multinational operations . Proven ability to lead, engage, and build positive team cultures. Relationship Management: Strong relationship and negotiation skills. Experienced in building and maintaining effective collaborations. Process Management: Skilled in process management, improvements, and re-engineering. Ability to manage multiple tasks under pressure with minimal supervision. Organizational Skills: Excellent planning, time management, prioritization, delegation, and follow-up skills. Recognized for reliability, integrity, and trustworthiness. Decision Making: Demonstrated ability to provide well-thought-out recommendations, manage risk, and adapt to changing environments. Global Perspective: International experience is required , along with willingness and ability to travel internationally. Communication & Influence: Exceptional communication skills, capable of conveying complex information clearly. Persuasive and persistent in driving change. Leadership Presence: Strong business and technical acumen with an inspiring leadership presence. Demonstrates 360-degree leadership, balancing cost, productivity, and timeliness in executing strategy. How We Get Things Done... This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. The Legal Bits... Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at [email protected]: . Date posted: 03/19/2024 05:13 PM
Future Opportunity: OVERNIGHT Contact Centre Representative
TD, Markham, ON
Hours 37.5 Workplace Model Hybrid Pay Details We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with your recruiter and ask compensation related questions, including pay details for this role.Department Overview Supporting and helping is at the heart of everything we do at our contact centres, and we're proud of the value that we can deliver 24-hours a day, 7-days a week for more than 27 million TD customers. Alongside caring colleagues and supportive leaders, you'll have opportunities to grow and make a meaningful difference to our customers, our communities and our business. Job Details What You'll DoAs the voice of TD, you'll be passionate about understanding our customers. Whether you're assisting in-bound customers with account inquiries or resolving an issue by recommending a TD product or service, you'll help us offer personalized support to our customers whenever they need it. You'll consistently deliver legendary customer service by making it easy, creating value, and delivering trusted advice to our customers. As a valued member of our Contact Centre Team, you will: •Make people's day: strive to deliver an exceptional customer service experience by offering friendly support through your knowledge of TD products, services and solutions. •Solve problems efficiently: resolve customer inquiries at the first point of contact by asking questions and responding with empathy to their concerns. •Achieve your goals: consistently reach performance objectives, including customer experience survey results, advice and quality goals, compliance regulations, and productivity targets. •Never stop learning: actively participate in ongoing training and coaching support to help you continue to grow and develop in your role. Job Requirements What You Need to SucceedWe're proud to work with a group of diverse colleagues. If you have relevant experience that isn't mentioned below, tell us about it in your resume or cover letter. •High School Diploma or equivalent •Exceptional listening skills and a curiosity to help customers meet their needs and resolve concerns. (Preference given to those with experience in financial or service industries.) •Ability to multitask and navigate through computer systems, applications, and multiple screens with speed and accuracy while balancing performance to meet a variety of metrics. •Digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops, headsets, etc.). •Flexibility, resiliency, and a positive attitude when responding to challenging situations. •Ability to work both independently and as part of a team. •Integrity when managing sensitive customer information in alignment with Regulatory and Compliance guidelines related to servicing and sales practices. Additional Information We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague DevelopmentIf you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & OnboardingWe will provide in-person training and onboarding sessions to ensure you've got everything you need to succeed in your new role. Interview ProcessWe'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Company Overview Our ValuesAt TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. Making Your Well-being a PriorityA supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars - physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best. Our Total Rewards PackageOur Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. How We WorkAt TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: Hybrid, Onsite and Primarily Remote. Wherever our colleagues are working, they'll always have access to the TD community and experience our culture of care. Who We AreTD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Inclusiveness Our Commitment to Diversity, Equity, and InclusionAt TD, we're committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We're dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. AccommodationYour accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. How We're Helping Make an Impact in CommunitiesTD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That's why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It's our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. We look forward to hearing from you!
Senior Manager - Total Rewards Services (Global Business Services)
Discovery, Inc. (Formerly Scripps Networks Interactive), Hyderabad, Any, India
Every great story has a new beginning, and yours starts here. Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role... The Total Rewards Services Senior Manager will hold a key management position within the P&C GBS organization. The primary goal for this role is to operate the benefits and leaves administration activities for the Europe and Asia Pacific Markets . This role is hands on and is accountable for all aspects of performance including ownership of the implementation of service optimization and creating efficiencies in this space and for partnering with the Center of Excellence International Total Rewards leaders in the continued rollout of benefits harmoniz ation across numerous countries . The role requires a proven and dynamic manager with customer service focus, cost improvement focus, process improvement mindset, innovation mindset, analytical and problem-solving skills and communication skills who is ready to partner with teams at all levels across the organization . Your Role Accountabilities... Lead the day-to-day operations of all assigned process areas across the Europe and Asia Pacific benefits and leaves administration teams .Responsible for ensuring a high standard of delivery to meet SLA's/KPI's and providing an exceptional employee experienceDrive continuous improvements and service delivery excellence opportunities, foster a culture of innovation within the teamWorks in partnership with the Centre of Excellence Regional Total Rewards Director/Leads for APAC and EMEAManage and maintain effective internal and external relationships with 3rd party vendors/ partnersEnsure processes achieve full compliance with policy and control environment including data privacy and SOXChampion a positive employee experience by continuously enhancing P&C services by addressing feedback and concernsPeople management/ leadership of team including succession planning, coaching, developing talent and creating a strong employee culture Qualifications & Experience... E xperience: Proven expertise in manag ing Total Rewards/ HR support functions and managing operations in a multinational environment . Education: Bachelor's degree in Human Resources or related field required Technical Skills: Strong familiarity with HR and benefits systems, particularly Workday and Benify Leadership: Demonstrated leadership in multinational operations . Proven ability to lead, engage, and build positive team cultures. Relationship Management: Strong relationship and negotiation skills. Experienced in building and maintaining effective collaborations. Process Management: Skilled in process management, improvements, and re-engineering. Ability to manage multiple tasks under pressure with minimal supervision. Organizational Skills: Excellent planning, time management, prioritization, delegation, and follow-up skills. Recognized for reliability, integrity, and trustworthiness. Decision Making: Demonstrated ability to provide well-thought-out recommendations, manage risk, and adapt to changing environments. Global Perspective: International experience is required , along with willingness and ability to travel internationally. Communication & Influence: Exceptional communication skills, capable of conveying complex information clearly. Persuasive and persistent in driving change. Leadership Presence: Strong business and technical acumen with an inspiring leadership presence. Demonstrates 360-degree leadership, balancing cost, productivity, and timeliness in executing strategy. How We Get Things Done... This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. The Legal Bits... Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at [email protected]: . Date posted: 03/20/2024 10:01 AM
BAND 2 - Budget Manager
BC Public Service, Fort Nelson, BC
Posting Title BAND 2 - Budget Manager Position Classification Band 2 Union N/A Work Options Remote Location Abbotsford, BC V2S 1H4 CACampbell River, BC V9W 6Y7 CACranbrook, BC V1C 7G5 CAFort Nelson, BC V0C 1R0 CAHope, BC V0X 1L0 CAKamloops, BC V2H 1B7 CAKelowna, BC V1Z 2S9 CAMultiple Locations, BC CA (Primary)Nanaimo, BC V9T 6L8 CANelson, BC V1L 6K1 CAPrince George, BC V2N4P7 CASmithers, BC V0J 2N0 CASurrey, BC V4P 1M5 CAVancouver, BC V6B 0N8 CAVictoria, BC V9B 6X2 CAWilliams Lake, BC V2G 5M1 CASalary Range $74,300.00 - $105,000.04 annually Close Date 4/7/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Public Safety & Sol General Ministry Branch / Division 010-0548 (AG Finance excl. Procurement) Job Summary An excellent opportunity to apply your leadership and budgeting expertise Corporate Management Services Branch (CMSB) strives to provide excellence in corporate services to the Ministries of Attorney General, Public Safety and Solicitor General, and Housing. CMSB provides central corporate services to all staff and branches/programs within both Ministries. We lead the preparation of budget submissions and financial reporting, and provides oversight, progress reports, and expert advice and performs day to day functions for our clients related to finances, ministry human resources, facilities (including Shared Services), communications, and corporate risk and security. We also the lead strategic link between our partners and government's central agencies.The Budget Manager presents forecasts, reports, trend analyses and makes recommendations to the branch's Directors, Executive Directors and Assistant Deputy Minister; advises of trends and recommends options, often within short timelines. In addition to using their strong analytical skills, the Budget Manager needs to develop and maintain trusting relationships both internal and external to the branch.Job Requirements: Bachelor's degree in Business Administration or related field. An equivalent combination of education and experience may be considered. Minimum four (4) years of advanced experience using Microsoft Excel. Minimum three (3) years of progressive experience in budget and forecast development. Experience developing and implementing financial process improvements. Experience writing and presenting materials and reports for executive leadership. Preference may be given to candidates with one (1) or more of the following: Current professional accounting designation (i.e., CPA); OR Currently working towards professional accountingdesignation (i.e., CPA). Experience supervising staff including performance evaluations, coaching and providing feedback. Experience working on change management projects or initiatives. Five (5) or more years experience in a senior financial role. Completed the BC Government Financial Management Certificate program; OR Currently working towards completing the BC Government Financial Management Certificate program. Proviso: Occasional travel within BC may be required. For questions regarding this position, please contact [email protected] .About this Position: Remote work is allowed, this position can work up to full time from their home in British Columbia subject to an approved telework agreement. The locations listed above are to assist applicants in searching for this opportunity and are not a complete list of locations. This position is excluded from union membership. An eligibility list may be established to fill future temporary and permanent vacancies. Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] c.ca, before the stated closing time, and we will respond as soon as possible.Additional Information: A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Leadership and Management
HUMAN RESOURCES GENERALIST
Compass Group Canada, Edmonton, Alberta
What's in it for you? Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World's Most Admired Companies. The opportunities with us are endless. As the world's largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates. Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe. Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage. A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com . We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information. We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together! You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We're in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!Why work with Restaurant Associates? Imagine joining a team that's at the top of their game. Come to work at Restaurant Associates and learn from the pros how to serve thousands of visitors in some of the world's best venues. Because of what we do, more than 30,000 guests enjoy an unforgettable experience every day. Learn. Grow. Serve. It's a winning combination. Join us.Job SummaryNow, if you were to come on board as one of our HR Generalists, we'd ask you to do the following for us: Respond to telephone and email inquiries from all Associates regarding employee relations matters by: Interpreting and explaining company policies, procedures, practices, and programs. Advising and assisting managers, supervisors, associates on the interpretation and application of the provincial employment legislations. Providing guidance to managers in handling employee relations issues and in resolving complaints or disputes. Investigate issues, provide resolution, or escalate to field HR on the following: Complaints about working conditions Disciplinary actions Alleged wrongful terminations Discrimination allegations, or other HR related matters. Perform administrative tasks, such as preparing offers, disciplines, layoffs and other letters/memos as required by operations. Handle third party calls, such as employment verification, insurance claims, EAP referrals and inquiries from Service Canada. Consult with HR Service Centre management to obtain advice on problem resolution and escalate issues as appropriate to Field HR for resolution. Work on special projects, both independently and as part of a team. Think you have what it takes to be our HR Generalist? We're committed to hiring the best talent for the role. Here's how we'll know you'll be successful in the role: Minimum three years of experience as an HR representative/generalist with a large company or supporting a line Business Unit in a complex fast paced environment, Bachelor's degree in Human Resources, or related, or equivalent experience. Advanced computer skills including ability to perform HRIS queries (i.e. JD Edwards), generate reports, perform web-based research, and create case management files in HR software (i.e. Remedy). Able to manage multiple projects and meet deadlines. You have good judgment with the ability to make timely and sound decisions. Ability to de-escalate situations and handle difficult callers. Exceptional interpersonal skills and excellent written and verbal communication skills. Demonstrate versatility, flexibility, and an enthusiasm about working with constantly changing priorities. Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.For accommodation requests during the hiring process, please contact [email protected] for further information.Salary: . Date posted: 03/27/2024 04:11 PM
121526 - Manager, Clinical Operations
Vancouver Coastal Health, North Vancouver, BC
Manager, Clinical Operations Job ID 2024-121526 City North Vancouver Work Location Lions Gate Hospital - NS Home Worksite 00 - Excluded - VCHA Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Leaders & Corporate Support Salary Grade 10 Min Hourly CAD $57.85/Hr. Max Hourly CAD $83.16/Hr. Shift Times 0800-1600 Days Off Saturday, Stats, Sunday Salary The salary range for this position is CAD $57.85/Hr. - CAD $83.16/Hr. Job Summary Come work as an Manager, Clinical Operations with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for an Manager, Clinical Operations to join the Surgical Services Program Admin team. Apply today to join our team! As a Manager, Clinical Operations with Vancouver Coastal Health you will: Be reporting to the Director, the Clinical Operations Manager is responsible for providing clinical and operational leadership to a frontline clinical patient care department or health program that directly supervises, at a minimum, Nurses at the Level 4 or 5 classification/wage rate.Be responsible for delivering services through multidisciplinary teams in an acute and/or community-based setting.Provide leadership and direction for operations management, planning, implementation and evaluation of services and activities related to utilization and risk management, and quality improvement of the clinical program/department.Play a critical role addressing the ongoing issues/needs of clients and their families and to ensure a smooth transition from the acute care environment to appropriate community health services.Lead an inter-disciplinary team, works as a team player with colleagues and co-workers and in collaboration with key internal and external stakeholders to achieve excellence in client and family centred care, education and research within a complex multi-site environment that extends to the community.Work in alignement of VCH’s commitments to our pillars of Indigenous Cultural Safety, Anti-Racism, Equity, Diversity and Inclusion, and Planetary Health. Qualifications Education & ExperienceBaccalaureate (Masters preferred) in a relevant clinical professional areaSeven (7) to ten (10) year's recent, related clinical and progressive leadership experience, including direct supervisory experience.Current registration/membership with a recognized professional association.Basic computer literacy with word processing, spreadsheet and/or database programs and ability to utilize a computerized patient care information system required.Knowledge & AbilitiesDemonstrated ability to collaborate with internal and external stakeholders to develop, manage and evaluate clinical programs considering client needs, service delivery interrelationships and service potential within a complex environment.Develops and maintains strong relationships with key internal and external partners to promote and enhance services provided with sensitivity to diversity and indigenous lensPractices the recognition, inclusion and support of all types and aspects of diversity at all stages of engagement, with an understanding of the issues faced by people from equity-deserving groupsDemonstrated ability to understand available resources for program/department and keeps quality in the forefront of all resource utilization decisions; provides feedback and detailed analysis on budget variances, and makes recommendations for corrective action.Demonstrated ability to facilitate, collaborate and negotiate for effective resolution of human resource issues.Demonstrated ability to foster collaborative working relationships to support the professional practice and ongoing development of staff.Demonstrated ability to promote development of clinical research opportunities to ensure evidence-based practice within an interdisciplinary team-based environment.Physical ability to perform the duties of the position. Closing Statement As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.Why Join Vancouver Coastal Health (VCH):VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
Community Manager
Equest, Dartmouth, NS
Community Manager NS, Dartmouth The world of work is changing...short commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work! At IWG, we are leading the way. We've built the world's largest workspace network so that our customers can work from wherever, and however, they want... in over 120 countries across the globe! Join us and help us bring more freedom to people and businesses, while expanding our network. You'll be able to enjoy a great work life balance and competitive benefits, while growing your career path along the way. The opportunity As a Community Manager, you'll be responsible for the smooth running of your centre. You'll motivate your team to create a great working environment to ensure customer satisfaction and retention. A typical day at IWG You start the day with a quick review of the daily report, to plan the day and make sure everyone's prepared. With one eye always on reception, you see members turning up and the first meeting rooms guests arriving. You welcome them and take them to their meeting room, show them the facilities and help them set up their Wi-Fi connections and screen sharing app for their presentation. Later you have a meeting to learn more about a new member and get to understand his business needs. You think about the other businesses in the centre and how you might be able to introduce him to a couple that may be of interest at the networking event later in the week. It's time for a quick coffee break, relax and enjoy a few minutes to yourself. A large company is taking a whole floor of the centre and is moving in next week. You run through the move in detail with your Community Associate, ensuring the welcome kit is prepared, and all badges and keys are ready for handing over. Shortly before your lunch break, a couple walk in enquiring about coworking membership. Your colleague from sales is on their lunch break so you offer them a coffee and give them a tour of the centre, explaining all the benefits of IWG membership. You are then off to lunch. Later in the afternoon you review billing to ensure all customers are current and walk the space to ensure everything is show ready for a tour in the morning. You notice a few light bulbs out in the café and put a ticket in the service portal for replacement. You take a few pictures of your show offices and post sales ads for your vacant office. You've earned yourself another quick coffee break, relax and enjoy a few minutes to yourself. Before heading out you review paid time off requests for next month to ensure you have appropriate coverage and prepare for a 1:1 coaching conversation with one of your team members the next dat. You do a final walk around the building, speaking with members, asking how their day went as they start to wind down and head for home. About you We're looking for someone who has the experience and aptitude to manage a smooth-running operation. You'll need to be an accomplished multitasker, able to pre-empt issues before they become problems, and keep a team motivated and focused on service excellence. You also need to be: A good communicator, used to dealing with customers - ideally in the hospitality or events industry with 3+ years of strong customer service & escalation handling experience Experienced with leading others Comfortable with providing sales support Happy taking ownership of problems and finding ways to solve them Positive, enthusiastic, and able to adapt to fast-changing situations Experience and confidence using MS Office and other basic IT equipment Legally eligible to work in the Country you are applying within and at least 18 years old What we offer On top of a competitive total compensation package, you'll enjoy: Work life balance (no standard nights/weekends) Generous paid time off plans (sick and vacation) 12 Paid Company Holidays per calendar year (in addition to your PTO accrual) Competitive RRSP Program, with a Company match Company paid comprehensive health/dental care for all full-time team members and your eligible dependents including domestic partners A quarterly bonus plan program, plus an hourly rate of $25.00 A bright and inspiring work environment Training and development opportunities aligned with great career path opportunities A professional workplace community (business casual attire required) Regus/Spaces is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Regus/Spaces has implemented policies with respect to accommodating employees with disabilities. These policies are available to all employees by contacting Canadian Human Resources Department at +1 (416) 649 5850 or at [email protected] if you require accommodation at any time during your employment with Regus/Spaces.
Manager, Disaster Recovery Management
Manulife Financial Corporation, Toronto, ON
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionJoin our Global Technology Service Management Team!How can you contribute?As an experienced Manager specializing in Disaster Recovery to join the IT Availability Business Resilience team. You will enable your business and IT partners to recognize and manage their information risk in a dynamic environment as part of a team managing the Segment Business Continuity Management (BCM) Program. You’ll work with key services, systems and information to maintain business continuity and IT availability.You’ll leverage teamwork and technology to deliver outstanding services when our clients need it most.The existing program encompasses multiple production data centres (On-prem and Cloud) in Canada and the US.You will participate in key projects and initiatives ensuring information risk is always considered and managed. Your career will thrive with our strong commitment to personal and professional development and growth (including support for attaining and keeping industry designations and certifications). Responsibilities:Deliver and maintain a practical and effective Disaster Recovery program that ensures our critical services, systems, networks and information assets are available whenever our business clients need them.Collaborate with IT/Project Management colleagues and vendors to ensure required technical assets are resilient and systems are built with DR requirements embedded. You’ll be a DR SME on projects that use various project management methodologies and current technologies.Work with incident management and other BC/DR professionals across the company in delivering and gathering timely information and providing mentorship while leading the response to planned or unplanned events.Develop, schedule and conduct DR exercises in accordance with segment goals and Global standards. Leverage Manulife’s global scale and work with IT partners worldwide to constantly improve the exercise process and recoverability of systems. Help engage business users to participate in exercises. Develop and maintain recovery plans in an enterprise BCM planning system. Follow Global standards and share successful practices with your peers within the organization.Work with other IRM teams to identify areas of program improvement and drive execution through special projects and general working sessions, including but not limited to gap analyses and mitigation, improvement of tools and processes, etc. Provide reporting metrics/analytics including Key Risk Indicators, compliance reporting and dashboards.Ability to conduct efficient and effective meetings with a diverse level of large audiences.Effectively connect with external auditors to explain and highlight the DR program.Requirements:8-10 years’ Disaster Recovery experience encompassing all aspects of data centre infrastructure including core infrastructure, network, storage, etcUnderstanding of VMware Cloud technologies and recovery alternatives.Experience using Fusion Risk Management tool, to Archer and ServiceNow an asset.Financial Services industry experience preferred.Professional certification in BCM - ABCP, CBCP, MBCI or MBCP a plus, but not a requirement.Superb communication and organization skills.Demonstrable ability to build relationships, engage and influence others. Achievement oriented with project management skills and able to work independently and as part of a team, managing multiple priorities within tight deadlines while maintaining a professional and friendly demeanor.Ability to work occasional off-hours to help manage incidents or connect with colleagues in different time zones. Strong interpersonal skills, including demonstrated ability to be understanding and professional when communicating across geographical and cultural variances.What can we offer?A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.Our commitment to you:Values-first cultureWe lead with our Values every day and bring them to life together.Boundless opportunityWe create opportunities to learn and grow at every stage of your career.Continuous innovationWe invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationToronto, OntarioSalary range is expected to be between$92,190.00 CAD - $171,210.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.
BAND 3 - Business Manager
BC Public Service, Smithers, BC
Posting Title BAND 3 - Business Manager Position Classification Band 3 Union N/A Work Options Hybrid Location Smithers, BC V0J 2N0 CA (Primary)Salary Range $86,200.00 - $122,100.01 annually Close Date 4/14/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Ministry of Forests Ministry Branch / Division BC Wildfire Service/Northwest Fire Centre Job Summary Bring your vision, leadership, and strategic planning skills to this important roleThe BC Wildfire Service (BCWS) is the Province of BC's primary emergency response organization. It operates year-round to deliver its mandate for wildfire management and response to natural hazard emergencies. The BCWS operates provincially, delivering services through six fire centres, thirty-three zones and two provincial centres in Kamloops and Victoria.The Business Manager oversees the delivery of a diverse range of financial management, human and physical resources and administrative services ensuring the appropriate resources, policy practices and controls are in place. The Business Manager is responsible for establishing priorities, allocating resources and resolving issues affecting a Fire Centre or Provincial Programs.Explore the opportunities and value working with our team can offer you: Why Work for the Ministry of Forests .Job Requirements: Degree in business administration, public administration, or commerce, and three (3) years of directly related experience*; OR, Diploma in, business administration, public administration, or commerce, or unrelated degree or diploma and five (5) years of directly related experience*; OR, An equivalent combination of education, training and experience may be considered. Minimum two (2) years experience in financial management which may include business planning, contract administration, risk management and internal financial controls. Minimum two (2) years experience in budget management. Minimum three (3) years of supervisory experience. *Directly related experience must include a combination of the following: Experience developing, managing and delivering programs or services related to financial and administrative services, strategic business planning, allocating resources, and procurement. Experience in program administration including leading and coaching diverse teams and supervising staff. Preference may be given to candidates with one or more of the following: Experience in procurement and contract administration. Experience in leading strategic and business planning. Provisos and Willingness Statements Driver's licence Class 5 or equivalent To be flexible regarding ongoing changes in responsibilities, assignments and corporate structures. To keep current on emerging issues. To take in-house training and certification as required. To fly in aircraft (fixed wing and rotary) as required. To work extended hours, including weekends, and be on standby with limited notice in accordance with the preparedness plan. To travel and overnight in remote locations where accommodations may vary as required. To participate in Incident Command System positions as assigned. To work under adverse or stressful conditions, including smoke, extreme heat and mountainous terrain in remote and isolated conditions. For questions regarding this position, please contact [email protected] .About this Position: This position is excluded from union membership. Flexible work options are available; this position may be able to work up to 2 days at home per week as per the Telework Agreement. Flexible work options may not be available during emergency operations response periods. An eligibility list may be established to fill future permanent vacancies. Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: NO- Please do not submit a cover letter as it will not be reviewed.Resume: YES- A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.Questionnaire: YES (COMPREHENSIVE)- You will be prompted to complete a comprehensive online questionnaire to demonstrate how you meet the job requirements. Ensure you include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. Please allot approximately 60 minutes to complete the questionnaire.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Leadership and Management