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Copy & Print Centre Consultant CAN
Staples Canada, Toronto, ON, CA
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. At solutionshop, we partner with customers to help them find the right solutions to be successful, such as services like Design, Print, Tech Support, Digital Marketing, as well as Shipping.We are looking for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do As the Copy and Print Consultant you are the authority on solutions that meet customers' needs. You will consult and provide recommendations on solutions for your customer partners by utilizing all of the business development service options that will help them achieve their working and learning goals. You will lead the team and coach them on the processes and procedures for solutionshop. You will find ways to inspire our customers, build loyalty and trust, and add value in meaningful ways, in order to help our customers work, learn, and grow. Specifically, you will: •Contributing to sales and margin goals in the services area of the store, leading in print, digital marketing, shipping and tech services. Identify and communicate suggestions for improvement. •Managing correspondence with customers, overseeing execution of the production and replenish supplies. •Manage customer projects while following proper production procedures (set-up, quality control, and finishing), and support advance production tasks such as machine calibration, scheduling maintenance of printing and finishing equipment. •Connect, Share, and Partner with customers to discover sales opportunities. Support the referral of customers through our service paths. •Coach and develop solutionshop associates. •Create a best-in-class customer experience especially when managing customer queues. •Operational excellence and customer experience are important aspects of your role. You will operate cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, fellow associates, and our customers as a key priority. Some of what you need • 3-4 years of retail experience • 1-2 years in a leadership or supervisory role with direct accountability for achieving sales and service targets is preferred. • Prior experience in a retail/commercial printing environment is preferred. • Working towards or successful completion of high school is preferred. • Proven track record of achieving customer service excellence and sales results • Technology savvy • Curious • Approachable • Passionate • Solutions finder Some of what you will get • Associate discount • Flex Benefits • RRSP/DPSP • Learning & Development programs • And more... Additional Information • A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. • There will be exposure to moderately levels of noise generated by the print equipment. • You will be required to stand in a stationary position for periods of time. This would occur while working on various orders. • We'll also ask you to work a variety of shifts including evenings and weekends. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Copy & Print Centre Consultant CAN
Staples Canada, Toronto, ON
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. At solutionshop, we partner with customers to help them find the right solutions to be successful, such as services like Design, Print, Tech Support, Digital Marketing, as well as Shipping.We are looking for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do As the Copy and Print Consultant you are the authority on solutions that meet customers' needs. You will consult and provide recommendations on solutions for your customer partners by utilizing all of the business development service options that will help them achieve their working and learning goals. You will lead the team and coach them on the processes and procedures for solutionshop. You will find ways to inspire our customers, build loyalty and trust, and add value in meaningful ways, in order to help our customers work, learn, and grow. Specifically, you will: •Contributing to sales and margin goals in the services area of the store, leading in print, digital marketing, shipping and tech services. Identify and communicate suggestions for improvement. •Managing correspondence with customers, overseeing execution of the production and replenish supplies. •Manage customer projects while following proper production procedures (set-up, quality control, and finishing), and support advance production tasks such as machine calibration, scheduling maintenance of printing and finishing equipment. •Connect, Share, and Partner with customers to discover sales opportunities. Support the referral of customers through our service paths. •Coach and develop solutionshop associates. •Create a best-in-class customer experience especially when managing customer queues. •Operational excellence and customer experience are important aspects of your role. You will operate cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, fellow associates, and our customers as a key priority. Some of what you need • 3-4 years of retail experience • 1-2 years in a leadership or supervisory role with direct accountability for achieving sales and service targets is preferred. • Prior experience in a retail/commercial printing environment is preferred. • Working towards or successful completion of high school is preferred. • Proven track record of achieving customer service excellence and sales results • Technology savvy • Curious • Approachable • Passionate • Solutions finder Some of what you will get • Associate discount • Flex Benefits • RRSP/DPSP • Learning & Development programs • And more... Additional Information • A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. • There will be exposure to moderately levels of noise generated by the print equipment. • You will be required to stand in a stationary position for periods of time. This would occur while working on various orders. • We'll also ask you to work a variety of shifts including evenings and weekends. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Copy & Print Centre Consultant CAN
Staples Canada, Longueuil, QC
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. At solutionshop, we partner with customers to help them find the right solutions to be successful, such as services like Design, Print, Tech Support, Digital Marketing, as well as Shipping.We are looking for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do As the Copy and Print Consultant you are the authority on solutions that meet customers' needs. You will consult and provide recommendations on solutions for your customer partners by utilizing all of the business development service options that will help them achieve their working and learning goals. You will lead the team and coach them on the processes and procedures for solutionshop. You will find ways to inspire our customers, build loyalty and trust, and add value in meaningful ways, in order to help our customers work, learn, and grow. Specifically, you will: •Contributing to sales and margin goals in the services area of the store, leading in print, digital marketing, shipping and tech services. Identify and communicate suggestions for improvement. •Managing correspondence with customers, overseeing execution of the production and replenish supplies. •Manage customer projects while following proper production procedures (set-up, quality control, and finishing), and support advance production tasks such as machine calibration, scheduling maintenance of printing and finishing equipment. •Connect, Share, and Partner with customers to discover sales opportunities. Support the referral of customers through our service paths. •Coach and develop solutionshop associates. •Create a best-in-class customer experience especially when managing customer queues. •Operational excellence and customer experience are important aspects of your role. You will operate cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, fellow associates, and our customers as a key priority. Some of what you need • 3-4 years of retail experience • 1-2 years in a leadership or supervisory role with direct accountability for achieving sales and service targets is preferred. • Prior experience in a retail/commercial printing environment is preferred. • Working towards or successful completion of high school is preferred. • Proven track record of achieving customer service excellence and sales results • Technology savvy • Curious • Approachable • Passionate • Solutions finder Some of what you will get • Associate discount • Flex Benefits • RRSP/DPSP • Learning & Development programs • And more... Additional Information • A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. • There will be exposure to moderately levels of noise generated by the print equipment. • You will be required to stand in a stationary position for periods of time. This would occur while working on various orders. • We'll also ask you to work a variety of shifts including evenings and weekends. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Copy & Print Centre Consultant CAN
Staples Canada, Beauport, QC
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. At solutionshop, we partner with customers to help them find the right solutions to be successful, such as services like Design, Print, Tech Support, Digital Marketing, as well as Shipping.We are looking for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do As the Copy and Print Consultant you are the authority on solutions that meet customers' needs. You will consult and provide recommendations on solutions for your customer partners by utilizing all of the business development service options that will help them achieve their working and learning goals. You will lead the team and coach them on the processes and procedures for solutionshop. You will find ways to inspire our customers, build loyalty and trust, and add value in meaningful ways, in order to help our customers work, learn, and grow. Specifically, you will: •Contributing to sales and margin goals in the services area of the store, leading in print, digital marketing, shipping and tech services. Identify and communicate suggestions for improvement. •Managing correspondence with customers, overseeing execution of the production and replenish supplies. •Manage customer projects while following proper production procedures (set-up, quality control, and finishing), and support advance production tasks such as machine calibration, scheduling maintenance of printing and finishing equipment. •Connect, Share, and Partner with customers to discover sales opportunities. Support the referral of customers through our service paths. •Coach and develop solutionshop associates. •Create a best-in-class customer experience especially when managing customer queues. •Operational excellence and customer experience are important aspects of your role. You will operate cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, fellow associates, and our customers as a key priority. Some of what you need • 3-4 years of retail experience • 1-2 years in a leadership or supervisory role with direct accountability for achieving sales and service targets is preferred. • Prior experience in a retail/commercial printing environment is preferred. • Working towards or successful completion of high school is preferred. • Proven track record of achieving customer service excellence and sales results • Technology savvy • Curious • Approachable • Passionate • Solutions finder Some of what you will get • Associate discount • Flex Benefits • RRSP/DPSP • Learning & Development programs • And more... Additional Information • A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. • There will be exposure to moderately levels of noise generated by the print equipment. • You will be required to stand in a stationary position for periods of time. This would occur while working on various orders. • We'll also ask you to work a variety of shifts including evenings and weekends. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Copy & Print Centre Consultant CAN
Staples Canada, Etobicoke, ON
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. At solutionshop, we partner with customers to help them find the right solutions to be successful, such as services like Design, Print, Tech Support, Digital Marketing, as well as Shipping.We are looking for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do As the Copy and Print Consultant you are the authority on solutions that meet customers' needs. You will consult and provide recommendations on solutions for your customer partners by utilizing all of the business development service options that will help them achieve their working and learning goals. You will lead the team and coach them on the processes and procedures for solutionshop. You will find ways to inspire our customers, build loyalty and trust, and add value in meaningful ways, in order to help our customers work, learn, and grow. Specifically, you will: •Contributing to sales and margin goals in the services area of the store, leading in print, digital marketing, shipping and tech services. Identify and communicate suggestions for improvement. •Managing correspondence with customers, overseeing execution of the production and replenish supplies. •Manage customer projects while following proper production procedures (set-up, quality control, and finishing), and support advance production tasks such as machine calibration, scheduling maintenance of printing and finishing equipment. •Connect, Share, and Partner with customers to discover sales opportunities. Support the referral of customers through our service paths. •Coach and develop solutionshop associates. •Create a best-in-class customer experience especially when managing customer queues. •Operational excellence and customer experience are important aspects of your role. You will operate cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, fellow associates, and our customers as a key priority. Some of what you need • 3-4 years of retail experience • 1-2 years in a leadership or supervisory role with direct accountability for achieving sales and service targets is preferred. • Prior experience in a retail/commercial printing environment is preferred. • Working towards or successful completion of high school is preferred. • Proven track record of achieving customer service excellence and sales results • Technology savvy • Curious • Approachable • Passionate • Solutions finder Some of what you will get • Associate discount • Flex Benefits • RRSP/DPSP • Learning & Development programs • And more... Additional Information • A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. • There will be exposure to moderately levels of noise generated by the print equipment. • You will be required to stand in a stationary position for periods of time. This would occur while working on various orders. • We'll also ask you to work a variety of shifts including evenings and weekends. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Copy & Print Centre Consultant CAN
Staples Canada, Burlington, ON, CA
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. At solutionshop, we partner with customers to help them find the right solutions to be successful, such as services like Design, Print, Tech Support, Digital Marketing, as well as Shipping.We are looking for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do As the Copy and Print Consultant you are the authority on solutions that meet customers' needs. You will consult and provide recommendations on solutions for your customer partners by utilizing all of the business development service options that will help them achieve their working and learning goals. You will lead the team and coach them on the processes and procedures for solutionshop. You will find ways to inspire our customers, build loyalty and trust, and add value in meaningful ways, in order to help our customers work, learn, and grow. Specifically, you will: •Contributing to sales and margin goals in the services area of the store, leading in print, digital marketing, shipping and tech services. Identify and communicate suggestions for improvement. •Managing correspondence with customers, overseeing execution of the production and replenish supplies. •Manage customer projects while following proper production procedures (set-up, quality control, and finishing), and support advance production tasks such as machine calibration, scheduling maintenance of printing and finishing equipment. •Connect, Share, and Partner with customers to discover sales opportunities. Support the referral of customers through our service paths. •Coach and develop solutionshop associates. •Create a best-in-class customer experience especially when managing customer queues. •Operational excellence and customer experience are important aspects of your role. You will operate cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, fellow associates, and our customers as a key priority. Some of what you need • 3-4 years of retail experience • 1-2 years in a leadership or supervisory role with direct accountability for achieving sales and service targets is preferred. • Prior experience in a retail/commercial printing environment is preferred. • Working towards or successful completion of high school is preferred. • Proven track record of achieving customer service excellence and sales results • Technology savvy • Curious • Approachable • Passionate • Solutions finder Some of what you will get • Associate discount • Flex Benefits • RRSP/DPSP • Learning & Development programs • And more... Additional Information • A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. • There will be exposure to moderately levels of noise generated by the print equipment. • You will be required to stand in a stationary position for periods of time. This would occur while working on various orders. • We'll also ask you to work a variety of shifts including evenings and weekends. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Full time Copy Consultant
Staples Canada, Pembroke, ON, CA
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. At solutionshop, we partner with customers to help them find the right solutions to be successful, such as services like Design, Print, Tech Support, Digital Marketing, as well as Shipping.We are looking for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do As the Copy and Print Consultant you are the authority on solutions that meet customers' needs. You will consult and provide recommendations on solutions for your customer partners by utilizing all of the business development service options that will help them achieve their working and learning goals. You will lead the team and coach them on the processes and procedures for solutionshop. You will find ways to inspire our customers, build loyalty and trust, and add value in meaningful ways, in order to help our customers work, learn, and grow. Specifically, you will: •Contributing to sales and margin goals in the services area of the store, leading in print, digital marketing, shipping and tech services. Identify and communicate suggestions for improvement. •Managing correspondence with customers, overseeing execution of the production and replenish supplies. •Manage customer projects while following proper production procedures (set-up, quality control, and finishing), and support advance production tasks such as machine calibration, scheduling maintenance of printing and finishing equipment. •Connect, Share, and Partner with customers to discover sales opportunities. Support the referral of customers through our service paths. •Coach and develop solutionshop associates. •Create a best-in-class customer experience especially when managing customer queues. •Operational excellence and customer experience are important aspects of your role. You will operate cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, fellow associates, and our customers as a key priority. Some of what you need • 3-4 years of retail experience • 1-2 years in a leadership or supervisory role with direct accountability for achieving sales and service targets is preferred. • Prior experience in a retail/commercial printing environment is preferred. • Working towards or successful completion of high school is preferred. • Proven track record of achieving customer service excellence and sales results • Technology savvy • Curious • Approachable • Passionate • Solutions finder Some of what you will get • Associate discount • Flex Benefits • RRSP/DPSP • Learning & Development programs • And more... Additional Information • A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. • There will be exposure to moderately levels of noise generated by the print equipment. • You will be required to stand in a stationary position for periods of time. This would occur while working on various orders. • We'll also ask you to work a variety of shifts including evenings and weekends. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Copy & Print Centre Consultant CAN
Staples Canada, Nepean, ON
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. At solutionshop, we partner with customers to help them find the right solutions to be successful, such as services like Design, Print, Tech Support, Digital Marketing, as well as Shipping.We are looking for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do As the Copy and Print Consultant you are the authority on solutions that meet customers' needs. You will consult and provide recommendations on solutions for your customer partners by utilizing all of the business development service options that will help them achieve their working and learning goals. You will lead the team and coach them on the processes and procedures for solutionshop. You will find ways to inspire our customers, build loyalty and trust, and add value in meaningful ways, in order to help our customers work, learn, and grow. Specifically, you will: •Contributing to sales and margin goals in the services area of the store, leading in print, digital marketing, shipping and tech services. Identify and communicate suggestions for improvement. •Managing correspondence with customers, overseeing execution of the production and replenish supplies. •Manage customer projects while following proper production procedures (set-up, quality control, and finishing), and support advance production tasks such as machine calibration, scheduling maintenance of printing and finishing equipment. •Connect, Share, and Partner with customers to discover sales opportunities. Support the referral of customers through our service paths. •Coach and develop solutionshop associates. •Create a best-in-class customer experience especially when managing customer queues. •Operational excellence and customer experience are important aspects of your role. You will operate cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, fellow associates, and our customers as a key priority. Some of what you need • 3-4 years of retail experience • 1-2 years in a leadership or supervisory role with direct accountability for achieving sales and service targets is preferred. • Prior experience in a retail/commercial printing environment is preferred. • Working towards or successful completion of high school is preferred. • Proven track record of achieving customer service excellence and sales results • Technology savvy • Curious • Approachable • Passionate • Solutions finder Some of what you will get • Associate discount • Flex Benefits • RRSP/DPSP • Learning & Development programs • And more... Additional Information • A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. • There will be exposure to moderately levels of noise generated by the print equipment. • You will be required to stand in a stationary position for periods of time. This would occur while working on various orders. • We'll also ask you to work a variety of shifts including evenings and weekends. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Copy & Print Centre Consultant CAN (250 Front St. E)
Staples Canada, Toronto, ON, CA
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. At solutionshop, we partner with customers to help them find the right solutions to be successful, such as services like Design, Print, Tech Support, Digital Marketing, as well as Shipping.We are looking for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do As the Copy and Print Consultant you are the authority on solutions that meet customers' needs. You will consult and provide recommendations on solutions for your customer partners by utilizing all of the business development service options that will help them achieve their working and learning goals. You will lead the team and coach them on the processes and procedures for solutionshop. You will find ways to inspire our customers, build loyalty and trust, and add value in meaningful ways, in order to help our customers work, learn, and grow. Specifically, you will: •Contributing to sales and margin goals in the services area of the store, leading in print, digital marketing, shipping and tech services. Identify and communicate suggestions for improvement. •Managing correspondence with customers, overseeing execution of the production and replenish supplies. •Manage customer projects while following proper production procedures (set-up, quality control, and finishing), and support advance production tasks such as machine calibration, scheduling maintenance of printing and finishing equipment. •Connect, Share, and Partner with customers to discover sales opportunities. Support the referral of customers through our service paths. •Coach and develop solutionshop associates. •Create a best-in-class customer experience especially when managing customer queues. •Operational excellence and customer experience are important aspects of your role. You will operate cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, fellow associates, and our customers as a key priority. Some of what you need • 3-4 years of retail experience • 1-2 years in a leadership or supervisory role with direct accountability for achieving sales and service targets is preferred. • Prior experience in a retail/commercial printing environment is preferred. • Working towards or successful completion of high school is preferred. • Proven track record of achieving customer service excellence and sales results • Technology savvy • Curious • Approachable • Passionate • Solutions finder Some of what you will get • Associate discount • Flex Benefits • RRSP/DPSP • Learning & Development programs • And more... Additional Information • A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. • There will be exposure to moderately levels of noise generated by the print equipment. • You will be required to stand in a stationary position for periods of time. This would occur while working on various orders. • We'll also ask you to work a variety of shifts including evenings and weekends. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Copy & Print Centre Consultant CAN
Staples Canada, Montreal, QC
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. At solutionshop, we partner with customers to help them find the right solutions to be successful, such as services like Design, Print, Tech Support, Digital Marketing, as well as Shipping.We are looking for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do As the Copy and Print Consultant you are the authority on solutions that meet customers' needs. You will consult and provide recommendations on solutions for your customer partners by utilizing all of the business development service options that will help them achieve their working and learning goals. You will lead the team and coach them on the processes and procedures for solutionshop. You will find ways to inspire our customers, build loyalty and trust, and add value in meaningful ways, in order to help our customers work, learn, and grow. Specifically, you will: •Contributing to sales and margin goals in the services area of the store, leading in print, digital marketing, shipping and tech services. Identify and communicate suggestions for improvement. •Managing correspondence with customers, overseeing execution of the production and replenish supplies. •Manage customer projects while following proper production procedures (set-up, quality control, and finishing), and support advance production tasks such as machine calibration, scheduling maintenance of printing and finishing equipment. •Connect, Share, and Partner with customers to discover sales opportunities. Support the referral of customers through our service paths. •Coach and develop solutionshop associates. •Create a best-in-class customer experience especially when managing customer queues. •Operational excellence and customer experience are important aspects of your role. You will operate cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, fellow associates, and our customers as a key priority. Some of what you need • 3-4 years of retail experience • 1-2 years in a leadership or supervisory role with direct accountability for achieving sales and service targets is preferred. • Prior experience in a retail/commercial printing environment is preferred. • Working towards or successful completion of high school is preferred. • Proven track record of achieving customer service excellence and sales results • Technology savvy • Curious • Approachable • Passionate • Solutions finder Some of what you will get • Associate discount • Flex Benefits • RRSP/DPSP • Learning & Development programs • And more... Additional Information • A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. • There will be exposure to moderately levels of noise generated by the print equipment. • You will be required to stand in a stationary position for periods of time. This would occur while working on various orders. • We'll also ask you to work a variety of shifts including evenings and weekends. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Copy & Print Centre Consultant CAN
Staples Canada, Delta, BC
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. At solutionshop, we partner with customers to help them find the right solutions to be successful, such as services like Design, Print, Tech Support, Digital Marketing, as well as Shipping.We are looking for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do As the Copy and Print Consultant you are the authority on solutions that meet customers' needs. You will consult and provide recommendations on solutions for your customer partners by utilizing all of the business development service options that will help them achieve their working and learning goals. You will lead the team and coach them on the processes and procedures for solutionshop. You will find ways to inspire our customers, build loyalty and trust, and add value in meaningful ways, in order to help our customers work, learn, and grow. Specifically, you will: •Contributing to sales and margin goals in the services area of the store, leading in print, digital marketing, shipping and tech services. Identify and communicate suggestions for improvement. •Managing correspondence with customers, overseeing execution of the production and replenish supplies. •Manage customer projects while following proper production procedures (set-up, quality control, and finishing), and support advance production tasks such as machine calibration, scheduling maintenance of printing and finishing equipment. •Connect, Share, and Partner with customers to discover sales opportunities. Support the referral of customers through our service paths. •Coach and develop solutionshop associates. •Create a best-in-class customer experience especially when managing customer queues. •Operational excellence and customer experience are important aspects of your role. You will operate cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, fellow associates, and our customers as a key priority. Some of what you need • 3-4 years of retail experience • 1-2 years in a leadership or supervisory role with direct accountability for achieving sales and service targets is preferred. • Prior experience in a retail/commercial printing environment is preferred. • Working towards or successful completion of high school is preferred. • Proven track record of achieving customer service excellence and sales results • Technology savvy • Curious • Approachable • Passionate • Solutions finder Some of what you will get • Associate discount • Flex Benefits • RRSP/DPSP • Learning & Development programs • And more... Additional Information • A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. • There will be exposure to moderately levels of noise generated by the print equipment. • You will be required to stand in a stationary position for periods of time. This would occur while working on various orders. • We'll also ask you to work a variety of shifts including evenings and weekends. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Copy & Print Centre Consultant CAN
Staples Canada, Hull, QC
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. At solutionshop, we partner with customers to help them find the right solutions to be successful, such as services like Design, Print, Tech Support, Digital Marketing, as well as Shipping.We are looking for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do As the Copy and Print Consultant you are the authority on solutions that meet customers' needs. You will consult and provide recommendations on solutions for your customer partners by utilizing all of the business development service options that will help them achieve their working and learning goals. You will lead the team and coach them on the processes and procedures for solutionshop. You will find ways to inspire our customers, build loyalty and trust, and add value in meaningful ways, in order to help our customers work, learn, and grow. Specifically, you will: •Contributing to sales and margin goals in the services area of the store, leading in print, digital marketing, shipping and tech services. Identify and communicate suggestions for improvement. •Managing correspondence with customers, overseeing execution of the production and replenish supplies. •Manage customer projects while following proper production procedures (set-up, quality control, and finishing), and support advance production tasks such as machine calibration, scheduling maintenance of printing and finishing equipment. •Connect, Share, and Partner with customers to discover sales opportunities. Support the referral of customers through our service paths. •Coach and develop solutionshop associates. •Create a best-in-class customer experience especially when managing customer queues. •Operational excellence and customer experience are important aspects of your role. You will operate cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, fellow associates, and our customers as a key priority. Some of what you need • 3-4 years of retail experience • 1-2 years in a leadership or supervisory role with direct accountability for achieving sales and service targets is preferred. • Prior experience in a retail/commercial printing environment is preferred. • Working towards or successful completion of high school is preferred. • Proven track record of achieving customer service excellence and sales results • Technology savvy • Curious • Approachable • Passionate • Solutions finder Some of what you will get • Associate discount • Flex Benefits • RRSP/DPSP • Learning & Development programs • And more... Additional Information • A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. • There will be exposure to moderately levels of noise generated by the print equipment. • You will be required to stand in a stationary position for periods of time. This would occur while working on various orders. • We'll also ask you to work a variety of shifts including evenings and weekends. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Copy & Print Centre Consultant
Staples Canada, Toronto, ON, CA
Position Summary: The Copy & Print Centre (CPC) Consultant monitors and delivers on daily financial/non-financial goals. Drives profitability through core business development and effective cost controls. Gains insights around team development opportunities and works to close skill gaps. Follows and teaches CPC processes and procedures and maintains and drives operational integrity of CPC. Monitors activities relating to alternative sales channels and decision making around order routing for production. Models behaviours and ensures team is accurately filtering and understanding needs of Business and Consumer clients. Is the authority and demonstrate how to provide solutions that meet client needs and recommend products and services that support these needs. Builds ongoing customer loyalty. Primary Responsibilities: • Urgently responds to customers in queue. • Provides accurate information to clients about CPC products and services, production capabilities, and order turnaround. • Execute advanced non-production tasks. This could include managing correspondence with clients, and overseeing execution of the Production Log and replenishing supplies. • Executes production tasks such as processing customer orders in an efficient, accurate manner and paying close attention to detail and instructions, and managing the project while following proper production procedures (set up, quality control, and finishing). • Executes advanced production tasks such as machine calibration, promptly scheduling maintenance of copying and finishing equipment using Asset Management System. • Plans, supports and implements promotional programs. • Promotes web and route orders appropriately. • Provides quality instruction to CPC Associates, ensures CPC associates are aware of the daily and weekly goals. • Assesses team member selling and technical skill sets and trains and develops action plans for growth. • Analyzes and reviews Copy and Print Profit and Loss and take steps to achieve sales and profit goals. • Assesses who the customer is and applies accurate service principles. • Applies and champions relationship selling practices and principles by understanding how the client's project will be used and makes recommendations that add value to the client's project. • Maintains relationships and grows the portfolio of CPC clients. • Identifies and communicates suggestions for improvements in the CPC. • Has a complete understanding of company policies and procedures related to their position, as outlined in the training checklist. • Ensures all CPC associates check and understand all sources of communication for information (white boards, bulletin boards, portals, etc.). • Ensures the general cleanliness of CPC workstations, according to company standards is maintained. • Promotes and maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal bags (parcels, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. Basic: • Demonstrated leadership ability. • Demonstrates strong selling ability. • Strong technical proficiency with computers and Microsoft software applications. • Established and relevant experience with digital print technology and finishing processes. • Ability to plan, organize and prioritize efficiently in the CPC to effectively service the clients. • Ability to resolve clients concerns in a diplomatic manner. • Ability to engage clients in a friendly and professional manner. • Capacity to communicate with clients effectively using a variety of mediums. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. Preferred: Experience: • 3-4 Years of Retail customer service is preferred. • 1-2 years in a leadership or supervisory role with direct accountability for achieving sales and service targets is preferred. • Prior experience in a retail/commercial printing environment is preferred. Education: • Successful completion of high school or greater. Additional Information: • Conditions of the work environment are such that minor stress or physical discomfort may occur. • You are required to stand in a stationary position for periods of time. This would occur while working on various orders. • You will be exposed to moderately disagreeable levels of noise generated by the copiers, the ringing of the telephone and internal paging system. • A moderate amount of physical effort is required while stocking paper and copy supplies, you are capable of choosing when to stop and relax. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Senior Consultant, ServiceNow
KPMG, Vancouver, BC
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. KPMG's Technology Consulting Advisory Practice strives to deliver business benefits from a broad range of technologies, helping our clients develop high-performing IT functions and leverage investments in current systems to deliver significant business value. We help clients define their Information Management / IT / Digital strategy and assist them through the entire technology and digital transformational journey, in order for them to become a digitally connected enterprise. We help CIOs make their function future-ready. Our skills in IT strategy and systems implementation help clients execute their transformation strategies with the technology best suited to their business, data and information requirements. Our ServiceNow Practice are seeking a dynamic Senior Consultant for our team nationally. We are looking for talented professionals like you, with a proven record for motivating teams and delivering exceptional, meaningful client service. What you will doAs a Senior Consultant in our ServiceNow practice, you'll be learning from some of the best in the industry and growing your personal skillset by: Supporting client pursuits business development efforts including preparing proposals and leading presentations to senior executives Building long-term business relationships with senior client personnel and executives through engagements and networking in professional organizations Taking accountability for client deliverables by leading engagements and teams to successful outcomes with a focus on supporting your team, client needs and generating value Building your technical and analytical expertise by delivering high quality results on time and proactively identifying and resolving project issues Working with senior KPMG leaders to understand, enhance and integrate service offerings across the Operations Designing and delivering consulting and technical methodologies around the ServiceNow platform Working with clients to assess current state processes and tools, defining ServiceNow requirements and developing and configuring the ServiceNow platform Supporting the team responsible for the implementation and administration of the ServiceNow installation, including managing system configurations, gathering and documenting user and process requirements, developing workflow customizations, and performing quality assurance testing and user acceptance testing Being responsible for leveraging knowledge and experience to deliver end-to-end methodologies within ServiceNow which includes architecting technical implementation of IT Infrastructure Library (ITIL) processes, organizing and prioritizing development effort, interfacing with vendors and management, and coordinating effort of one or two additional administrators Providing expert-level support and technical mentoring, assisting customers with proof-of-concept activities, and leading practice build efforts to include development of practice intellectual property (IP) What you bring to the role Bachelor's degree in Computer Science, Computer Engineering or related technical field from an accredited college or equivalent work experience. Masters in Information Systems, MBA or other is an asset ServiceNow Certified System Administrator or Certified Implementation Specialist, or other advanced certifications are considered an asset ITIL foundations, intermediate or expert level certifications are considered an asset. PMP certification is also considered an asset 4 + years of experience Impeccable attention to detail, superior communication skills, both written and verbal, including the ability to communicate with client stakeholders, work closely in a collaborative team environment, and lead teams and project deliverables is mandatory Demonstrated ability to develop workshop presentations and process documentation (advanced Microsoft Visio, PowerPoint, Word skills) 1-3 years of experience in SaaS software configuration and development using Experience with any of the following languages and/or methods: Javascript, HTML and CSS, Angular JS, RESTful and SOAP web services, JSON/XML. Demonstrated project management skills and experience working directly with customers and clients Knowledge of the ServiceNow platform as well as experience delivering ServiceNow implementations is a requirement Experience in other ITSM ticketing systems, such as BMC Remedy and HP Service Manager Experience with other workflow technologies such at Customer Service management, HR Case Management etc. Functional knowledge and implementation experience of ITSM frameworks and ITIL v3 Experience working in a client facing role with both technical and functional stakeholders with strong relationship management skills and a passion for client satisfaction and delivery excellence Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . If you have a question about accessible employment at KPMG, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process, we encourage you to visit our accessibility page .
Senior Secret cleared Project Executive with experience in completing digital transformation in a Data analytics environment for a Federal Government Initi
S.i. Systems, Ottawa, ON
Our valued public sector Client, is looking for a Senior Secret cleared Project Executive with experience in completing digital transformation in a Data analytics environment for a Federal Government Initiative. Our Public sector client Current departmental data is fragmented geographically and across different technologies. As a result, there is no straightforward method to discover data beyond personal connections to the team responsible for that data. Furthermore, there is no standard process to access the data and data governance is inconsistent and limited. The public sector client wants to Implement an Enterprise Data Hub (EDH) as a Minimal Viable Product (MVP). The EDH is based on a federated data architecture with an organizational approach designed to facilitate data discovery, sharing and analysis across the department.Task include, but not limited to:Provide oversight on the project and resources, identify risk, escalate issues, and provide regular status reports to the Project Authority.Provide advice and guidance on best practices for the value management of major business transformation projectsProvide advice and guidance on industry best practices for service delivery models to support achievement of the program objectives, benefits, and outcomesProvide independent strategic advice, guidance and support to senior management on a range of issues affecting the organization's ability to achieve the program objectives, benefits, and outcomesMeet with other organizational executives to ensure all organizational (internal and external) stakeholders are committed and moving forward on project and organizational goalsLiaise or support the liaison with other parties, which could include. OGDs, 3rd party vendors and integrators, etc.Develop and provide program/project review management frameworksMust have:Secret Level Clearance (Level 2)10 years as a Project Executive Nice to Have:3 projects overseeing a data and analytics digital transformation that has national implicationsOne of the following certifications: MSP, PGMP, PMP, or Prince 2 Apply
Technical Support Consultant - Future Opportunities
Rogers, York, ON
Technical Support Consultant - Future Opportunities Unlock future opportunities by joining our Talent Community! Join our Exclusive Talent Community and seize the opportunity to be scouted for upcoming remote Part-Time Call Center roles. Your journey to a rewarding career starts here.Rogers Wireless is seeking collaborative, digital-first team members committed to keeping Canadians connected. As Canada's market leader, Rogers Wireless offers a range of specialized plans, products, and services through its three wireless brands: Rogers, Fido, and chatr. We are proudly paving the way for the future of wireless innovation on the country's largest and most reliable 5G network.Come build a rewarding career at Rogers and be a driving force behind our success story!We're hiring Part-time Technical Support Consultants and you get to WORK FROM HOME! Join our contact center team starting New Year!As a Technical Support Consultant, you will provide exceptional customer service supporting customers with their Rogers Ignite / Wirelessservices. Who we're looking for: We're seeking enthusiastic Technical Support Consultants with a positive attitude and genuine willingness to help others. In this role, you'll listen attentively, be curious, ask the right questions, and troubleshoot to deliver appropriate and clear solutions, ensuring our customers get the most out of their products and services. Collaborate with your team and other departments; you will contribute world-class technical customer service. This opportunity with Rogers could be the beginning of a fulfilling and rewarding career! What's in it for you: We believe in investing in our people and helping them reach their potential as valuable members of our winning team. As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including: Competitive hourly rate and performance-based bonus Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA and Stock matching programs 50% off all Rogers products & Services & Blue Jays tickets, 25% off TSC items, 20% discount on ALL wireless accessories 150 first-year entrance scholarships of $2,500 available for eligible employees and their dependents starting post-secondary studies Paid time off for volunteering Give Together November: Company matching contributions to charities you support Growth & Development: Ongoing training and development to enhance your skills and knowledge to find solutions and/or the products that best suit our customers Opportunity to provide mentorship and coaching to new hires and potential progression to second-level customer support My Path: self-driven career development program & job shadowing Rogers First: priority in applying to internal roles of interest Access to LinkedIn learnings Wellness: Homewood employee & family assistance program Our commitment to the environment and diversity: Work for an organization committed to environmental protection Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great. What you'll do: Connect with customers through inbound calls, outbound calls, and chat support, providing an end to end customer experience with a focus on troubleshooting their technical issues Aim for first call resolution to ensure customer satisfaction Educate customers on their existing products and recommend value-added services Effectively address customer issues by demonstrating accountability for technical problems through active listening, skillful questioning, and clear communication of appropriate solutions Implement the ongoing training and certifications you receive on Roger's products and services and best solutions practices What you bring: Flexibility to work in our 24/7 environment (primarily being afternoon, evenings and weekends) 1+ years of professional customer interaction (face-to-face or over the phone) Ability to multi-task in a fast-paced environment while navigating multiple computer systems Clear written and oral communication skills, and listening skills Comfortable making outbound calls to proactively solve customer issues Brand Ambassador mindset, thriving in a dynamic work environment eager to learn new skills and develop a career at Rogers Customer-focused champion and resourceful problem-solver Join our team and receive ongoing training and development to equip you with the necessary skills to provide excellent service and find the best solutions and products for our customers. As part of the recruitment process, candidates will be required to provide consent for and successfully pass a criminal and credit background check. Schedule: Part Time Shift: Variable Length of Contract: Not Applicable (Regular Position) Work Location: 855 York Mills Rd. (WFH), North York, ON Travel Requirements: None Posting Category/Function: Call Centre Operations & Technical Support Requisition ID: 297450At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Customer ExperienceLocation: North York, ON, CA Winnipeg, MB, CA Vancouver, BC, CA Toronto, ON, CA Calgary, AB, CA Edmonton, AB, CA Nanaimo, BC, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Technical Support, Consultant, Consulting, Call Center, Technology, Part Time, Contract, Customer Service Apply now »
Manager - Yardi Implementation, Digital and Automation- Future Opportunity
Deloitte, Montreal, QC, CA
Job Type:Permanent Reference code:125563 Primary Location:Montreal, QC All Available Locations:Montreal, QC; Toronto, ON Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Learn from deep subject matter experts through mentoring and on the job coaching Be encouraged to deepen your technical skills...whatever those may be. Build your leadership skills at Deloitte University. -- Do you want to work in a challenging, fast growing, and collaborative team environment? Are you looking for a new opportunity in technology? Look no further! What will your typical day look like? We are looking for a Yardi expert to work within our Digital & Automation practice to lead the team providing implementation, training and consulting services. We are looking for a dynamic team player with strong problem-solving skills (diagnostic and solution development), a breadth of knowledge with respect to Yardi implementation, and foster strong client relationships. As a manager, you will play an essential role in leading and assisting the team working on client engagements and assisting with business development efforts. You will be responsible for leading and executing successful implementations, upgrades, business process review and improvements, and general business advisory services, manage a team of Yardi consultants, all while fostering strong client relationships. Your work will include client services delivery which will require significant knowledge and experience in real estate markets. A career in Digital & Automation will offer you the opportunity to work in a challenging, fast growing, and collaborative team environment with like-minded people who are eminent in their respective technical field, develop technological solutions to complex problems through debate and discussion, in teams and with clients, continue your professional development to reinforce and expand your chosen career path and work with high profile clients on a variety of unique engagements. About the team Our Accounting Operations Advisory team focuses on enabling CFO's and their Finance teams for success. We focus on applying our deep knowledge of financial reporting requirements, controls and processes to the operational aspects of Finance - "How" Finance does what it needs to do and where it can enhance the value it brings to the organization. Our core services include CFO / Finance Effectiveness Workshops, Finance Operating Model Assessments, Finance Process Mapping / Redesign, and "Fix Finance" projects (designed to remediate or upgrade finance processes, controls, documentation, systems and tools), and a broad range of Digital & Automation services from financial systems assessments, selections, implementation advisory, as well as implementation of solutions that automate certain financial processes. The Digital & Automation team is a dynamic group who are focused on helping clients improve their finance function through the use of technology. Enough about us, let's talk about you You are someone who: A degree in Business, Finance, Computer Science or other equivalent field Strong experience in the Canadian property management or real estate industry Has more than 5 years of demonstrable experience in leading and overseeing implementation projects for Enterprise Resource Planning (ERP) systems including system optimization, business process consulting Advanced knowledge of Yardi Voyager, property management and other modules Having additional expertise in one or more of the following areas is considered an asset: software development life cycle, process redesign, business IT strategy Has strong management skills in addition to technical skills Must have strong communication skills, both written and spoken, as the role involves producing client facing deliverables Has experience leading multiple projects simultaneously and is comfortable in a fast-paced dynamic environment Total RewardsThe salary range for this position is $74,000 - $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: ERP, Computer Science, Business Process, QC, Developer, Technology, Management, Quality
Senior Consultant - Yardi Implementation, Digital and Automation-Future Opportunity
Deloitte, Montreal, QC, CA
Job Type:Permanent Reference code:125564 Primary Location:Montreal, QC All Available Locations:Montreal, QC; Toronto, ON Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Learn from deep subject matter experts through mentoring and on the job coaching Leverage the Deloitte CPA Advantage program, a comprehensive support program for CPA modules and the CFE. Be encouraged to deepen your technical skills...whatever those may be. -- Do you want to work in a challenging, fast growing, and collaborative team environment? Are you looking for a new opportunity in technology? Look no further! What will your typical day look like? We are looking for a Yardi expert to work within our Digital & Automation practice to provide implementation services. We are looking for a dynamic team player with strong problem-solving skills (diagnostic and solution development), a breadth of knowledge with respect to Yardi implementation, and foster strong client relationships. As a Senior Consultant, you will be responsible for executing successful implementations, upgrades, business process review and improvements, and general business advisory services, all while fostering strong client relationships. A career in Digital & Automation will offer you the opportunity to work in a challenging, fast growing, and collaborative team environment with like-minded people who are eminent in their respective technical field, develop technological solutions to complex problems through debate and discussion, in teams and with clients, continue your professional development to reinforce and expand your chosen career path and work with high profile clients on a variety of unique engagements. About the team Our Accounting Operations Advisory team focuses on enabling CFO's and their Finance teams for success. We focus on applying our deep knowledge of financial reporting requirements, controls and processes to the operational aspects of Finance - "How" Finance does what it needs to do and where it can enhance the value it brings to the organization. Our core services include CFO / Finance Effectiveness Workshops, Finance Operating Model Assessments, Finance Process Mapping / Redesign, and "Fix Finance" projects (designed to remediate or upgrade finance processes, controls, documentation, systems and tools), and a broad range of Digital & Automation services from financial systems assessments, selections, implementation advisory, as well as implementation of solutions that automate certain financial processes. The Digital & Automation team is a dynamic group who are focused on helping clients improve their finance function through the use of technology. Enough about us, let's talk about you You are someone who: Bachelor's degree in Business, Finance, Computer Science or other equivalent degree or experience in the property management or real estate industry Possess a minimum of 3 years of experience in software or business process consulting, or equivalent consulting experience Has demonstrable experience implementing Enterprise Resource Planning systems Advanced knowledge of Yardi Voyager, property management and other modules Has additional expertise in one or more of the following areas is considered an asset: Software Development Life Cycle, Process Redesign, Business IT Strategy Has strong advisory technical skills and experience working as a consultant in professional services industry Is experienced with documented process and controls, including IT (mapping, design and assessment), problem diagnosis, solution development Must have strong communication skills, both written and spoken, as the role involves producing client facing deliverables Has experience working on multiple projects simultaneously and is comfortable in a fast-paced dynamic environment Total RewardsThe salary range for this position is $62,000 - $106,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: ERP, Business Process, CPA, Developer, Accounting, Technology, Management, Finance
Senior Consultant, Integration & Separation Services, Operations M&A
KPMG, Toronto, ON, CA
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. The opportunity KPMG's Integration & Separation Services team, Operations Mergers & Acquisitions (Ops M&A) in Deal Advisory, helps companies deliver value from mergers and acquisitions. We are growing at 40% a year and actively looking for people to join our fast-growing team. In Ops M&A, our people and culture are critically important. Last year, our team received the highest people survey score in the firm. We hire hungry, humble, smart people from all backgrounds, including industry and professional services. The work we do with clients spans all industries and situations and, as such, is diverse and exciting. If you want to join a fast growing, collaborative, down-to-earth team then we would love to hear from you! Learn more information about Operations M&A and Careers in advisory - KPMG Canada Are you a talented individual with a proven track record on executing project deliverables? Our Integration & Separation Services team in Toronto is looking for a professional like you with the skills and drive to make a real difference. As a Senior Consultant you will work as part of a collaborative team to help our clients solve some of their most difficult problems. What you will doSupport our clients in delivering value from their transactions, by working on engagement teams: Integration Support pre deal due diligence and provide strategic advice to Executives on the Integration Risk Help set up and manage an Integration Management Office Develop a target operating model to outline how the merged company will operate post transaction Assist the client to develop detailed integration plans Offer change management support and advice Separation Support sell side due diligence Help develop the operating model for the separated business and remaining business Actively participate in negotiating key transaction commercial terms Assist with drafting deal documents Develop detailed separation plans Set up and manage a Separation Management Office What you bring to the role An inquisitive, investigative, and digital mindset to test our clients' thinking on their biggest challenges Solid business acumen, including problem solving, lateral thinking, and financial literacy A high degree of comfort with ambiguity to deliver value within transformation programs Ability to quickly build effective working relationships A degree in Engineering, MBA, CPA, CFA, or similar qualification Ideally exposure in any of the following areas: mergers and acquisitions, consulting, audit or private equity Comfortable working independently with minimal supervision and in collaboration as part of a team #LI-ET1 Keys to your success:KPMG individuals Deliver Impact | Seek Growth | Inspire Trust and understand that a diverse workforce enables us to deepen relationships and strengthen our business. Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . #LI-ET1 Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . If you have a question about accessible employment at KPMG, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process, we encourage you to visit our accessibility page .
Group Consultant, RBC Group Advantage
RBC, Niagara Falls, ON
Job SummaryJob DescriptionWhat is this opportunity?Group Advantage is a comprehensive business at RBC that offers a variety of retirement savings products including Group RRSP's, Deferred Profit Sharing Plans, Group Tax Free Savings Accounts and Defined Contribution Pension Plans that are combined with expert advice and delivered in the convenience of the workplace.What will you do?Sell Group Retirement Savings and Financial Wellness programs: 60% of your time will be focused on lead generation and 40% on sales activationIdentify referral opportunities for the Mortgage Assistance and Capital Loan ProgramsChampion the RBC Group Advantage value proposition with partners and in the external marketBuild and maintain relationships with senior managers across Canadian Personal and Commercial Banking and Wealth ManagementEnable activities that result in the acquisition of new Group Advantage SponsorsBe flexible to work an occasional evening or weekend**** Specific location is to be determined and will be discussed during interview process, however successful incumbent must be mobile to work within the Niagara Region ****What do you need to succeed?Must-haveStrong prospecting, networking and business development skillsProven sales success in meeting and exceeding targetsExcellent relationship building skills both internally and externally to identify and implement strategies that drive business growthIndependent, entrepreneurial and self-management skills to achieve planned goalsExperience creating a referral network and a current, extensive network of centres of influenceDesignation as a Retirement Plans Associate (RPA) and/or Certified Employee Benefit Specialist (CEBS) through the International Foundation of Employee Benefit Plans or be willing to complete the necessary courses to achieve the RPA designation within 18 months of start dateNice-to-haveExcellent presentation, communication, time management and organizational skillsHighly developed PC and mobile literacy with demonstrated digital capability using Microsoft Office products (Excel, Word, Power point)Action oriented and creative business acumenWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableA world-class training program in financial servicesExcellent career development and access to a variety of job opportunities across business and geographiesLeaders who support your development through coaching and managing opportunitiesWork in a dynamic, collaborative, progressive, and high-performing teamJob SkillsAdditional Job DetailsAddress:3499 PORTAGE RD:NIAGARA FALLSCity:NIAGARA FALLSCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Personal and Commercial BankingJob Type:RegularPay Type:SalariedPosted Date:2023-11-30Application Deadline:2024-04-19Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.