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Manager of Production & Programming
Calgary Pride, Calgary, Alberta
Calgary Pride is a not-for-profit organization that has been serving Calgary since 1990 and remains a vital part of the local gender and sexually diverse community, positioning Calgary as a 2SLGBTQ+ destination for both national and international visitors.Our mandate is to advance visibility and inclusion for Calgary's gender and sexually diverse communities; to do this, we endeavour to build strong community partnerships, implement ongoing programs like Reading with Royalty (story-time program for ages 0-12), Queerly Festive (Free holiday dinner & show), Evolve: Pride Amplified (Queer & Trans Youth Fundraiser) and produce Calgary's premier celebration of diversity, Calgary Pride Week, Parade & Festival.Role & ResponsibilitiesThis newly created, paid position will work within a collaborative leadership team, reporting to the Board of Directors. They will be primarily responsible for all the logistical and technical requirements, production elements, and infrastructure associated with the annual Pride Parade & Festival and year round programming.Year round programmingEnsure all major logistical requirements, production elements, and infrastructure are in place for Calgary’s Pride’s annual events and programs, including critical paths, production schedules, and show flows, risk management, accessibility, and environmental plans.Virtual Festival & Parade for 2021Manage the production and execution of online broadcasting including the final product of 5X20 Min “Pride Cast” in August 2021, and 8-10 Hours for Parade day on September 5, 2021Logistical support of artists including show flow development, artist transportation, technical rider advancement, audio/visual coordination, scenic/staging developmentIT support with system administration, user provisioning, training, technical support, system implementation / integration / automation, security monitoring, data management.Logistical support for the #OurPride fundraising programming in 2021In person Festival & Parade (anticipated for 2022)Liaising with City of Calgary Departments, agencies and contractors to ensure all necessary documents, permits, licensing and inspections are acquired, in compliance, completed and in place in alignment with all timelines, including road closures, building permits, and site electrical.Specific focus will be given to managing and executing logistical elements of the in-person Parade , in collaboration with the Board of Directors with committees, including application management, float/participant staging plans and community notification plans.Specific focus will be given to managing and executing logistical elements for the in person festival, in collaboration with the operations leadership team and volunteer committees, including site plan development (CAD drafting), contractor and market vendor booking/coordination.Logistical support for liquor service including sales workflows, product selection, ordering, delivery and returns coordination.Logistical support of equipment including POS, cash handling, refrigeration, service, etc.IT support with system administration, user provisioning, training, technical support, system implementation / integration / automation, security monitoring, data management.Qualifications Please clearly demonstrate in your application how you meet the following qualifications:Familiarity with Calgary Pride’s mandate and programming.A post-secondary degree, certification or equivalent experience in one or more areas including, Business Administration, Event Production, Communications, Project Management or Technical Production.Film production, and video editing experienceComfort working with streaming platforms and applicable digital studio software (YouTube, Facebook Live, StreamYard, etc.)Possess interpersonal skills required when working with both technical and non-technical personnel at various levels within the organizationFlexible schedule and ability to set hours as neededPossess a passion for the community, and demonstrate an understanding of current challenges and opportunities within gender and sexually diverse communitiesExperience in, or understanding of, including a diversity, equity and inclusion lens into all programming include the annual Pride Festival and Parade.Ability to appreciate unique experiences of queerness, particularly as this relates to intersectional barriers to access and inclusion.Aptitude to critically think, work with complexity, and prioritize changing demands.Calgary Pride is an equal opportunity employer, is strongly committed to diversity, equity, and inclusion, and encourages applications from gender and sexually diverse candidates, racialized persons / persons of colour, women, Indigenous / Aboriginal People of North America, persons with disabilities, and others who may contribute to organizational diversification of ideas.Terms of employment: This position will be on a contract basis for one year (with possibility of extension pending funding), at an average of 37.5 hours/week, and will be allowed some flexibility in work schedule, in consultation with the Board of Directors. In addition, the workload will be variable due to Calgary Pride programming and special initiatives. The successful candidate is expected to manage their time accordingly and take overtime hours as time in lieu at the earliest available opportunity.Submit your application, cover letter and resume no later than Friday April 30, 11:59 p.m. Mountain Time Here: https://bit.ly/3eca30TDO NOT APPLY BY EMAILWe thank those applicants who are interested in this position; however, only those candidates selected for an interview will be contacted.Job Type: Full-timeSalary: $55,000.00 per yearBenefits:Casual dressEmployee assistance programPaid time offWork from homeSchedule:Monday to FridayOvertimeWeekendsWork remotely:YesCOVID-19 precaution(s):Remote interview processSocial distancing guidelines in placeVirtual meetings 
Manager, Organizational Transformation and Sustainability
BGC Canada, Calgary, Alberta
About BGC ClubsCommunity-based services. Positive relationships. Life-changing programs. As Canada’s largest child- and youth-serving charitable organization, BGC Clubs provide vital programs and services to over 200,000 young people in 775 communities across Canada. During critical out-of-school hours, our Clubs help young people discover who they are, what they can do, and how they can get there. Our trained staff and volunteers give them the tools to realize positive outcomes in self-expression, academics, healthy living, physical activity, mental health, leadership, and more. Since 1900, BGC Clubs have opened their doors to children, youth, and families in small and large cities, and rural and Indigenous communities. If a young person needs it, our Clubs provide it. Learn more at bgccan.com and follow us on social media @BGCCAN.About BGC CanadaThe national team of BGC Canada, formerly Boys and Girls Clubs of Canada, provides support to our member Clubs, and leads in issues management, policy advocacy, and other critical work on behalf of Clubs.  We advance the agenda for the children, youth and families that are served by member Clubs.  The team does critical work in the areas of public policy, research, program development, and Club support.  The national team is also responsible for building the brand of BGC, fundraising, and managing public relations and communications for our cause.About YouBGC Canada is seeking a Manager, Organizational Transformation & Sustainability who will work with existing BGC Clubs to develop a new organizational model that will enable the extension of services. The collaborative organizational model will be one that allows for realized organizational efficiencies, economies of scale, and expanded service delivery. The successful candidate will be located in Southern Alberta and will work from their home-based office. This position requires travel throughout Alberta and therefore a vehicle will be required. The work of the Manager, Organizational Transformation and Sustainability will be delivered in two phases:Phase one:Work directly with Clubs in Southern Alberta to execute a new organizational model that will allow for the extension of their collective service area into Calgary and other surrounding communities. Phase two:Learnings and research from phase one will be developed into training modules and resources to support all Clubs in Alberta, as well as other not for profits, to realize organizational efficiencies and extend their service coverage.The role will include:Evaluation and recommendations for models of organizational transformationDevelop best practices for surmounting challenges associates with collaborationDevelop training modules and resources to support other Clubs with collaborationCreate a model of success that is expected to cultivate a ‘better together’ mindsetCultural integration and developing community buy-in for shared services collaboration, andmergers in the local, regional, and provincial contextInnovative models of service delivery that prioritize operational efficienciesLegal, insurance, and risk issues that relate to combined operations of organizations This work aims to transform the way that Clubs and other social service organizations operate across Alberta. It is expected to address gaps in service coverage, increase the number of participants served, enhance program delivery, realize greater efficiencies, and create collaborations across the sector. Requirements:Experience in the complexities of mergers, alliances, and shared services Proven success as a researcher and possess an analytical dispositionKnown to display exceptional planning and organizational skills Strong interpersonal, communication, and presentation skills Proven strategic leader and team player who demonstrates great initiative, integrity, and a ‘mission-drive’ mindsetStrong English language skills, both written and verbalFocused on travel to Clubs throughout Alberta, and therefore a vehicle will be requiredDesirable:A post-secondary degree in a relevant field of studyExperience in a charity or not for profit organization, ideally in a federated modelExperience and comfort in a Microsoft environment, including Office 365, Sharepoint, and TeamsProficiency in FrenchIf you are interested in this role we would like to hear from you.  Please forward your CV and cover letter in confidence to [email protected] and include “Manager, Organizational Transformation & Sustainability” in the subject line of your e-mail.BGC Canada is committed to providing an inclusive workplace that embraces diversity, values differences, and supports the full participation of all employees. We offer accommodations to applicants with disabilities throughout our hiring process, upon request.We thank all applicants for their interest, however only those under consideration for the role will be contacted.This is a 2-year contract role.  The salary band is $60,000 – $75,000, plus benefits.  Starting salaries are based on relevant experience related to the role within the posted salary band.
Manager - Youth Treatment Programs
Boys and Girls Club of Greater Victoria, Victoria, British Columbia
 Boys & Girls Club of Greater Victoria’s Mission is to provide safe, supportive places where children, youth and families experience opportunity, overcome barriers, develop skills, positive relationships and confidence for successfully leading their lives and communities. We provide social, recreational and developmental services to children, youth and their families that support all aspects of our Mission. The Agency supports practice through a trauma-informed lens, placing a priority on participant safety, choice, and self-determination. All our programs are approved by the Commission on Accreditation of Rehabilitation Facilities (CARF).Position SummaryThe Manager, Treatment Programs, internally known as the Professional Practice Coordinator (PPC) is responsible for the safe and effective provision of programming and service delivery for at-risk youth (12-19 years old) with complex issues including trauma, mental health and addictions and behavioural issues that require intensive support and engagement with staff. The Manager will work in-program and must be comfortable working with court mandated youth required to attend a treatment program, as well as with youth who volunteer to participate in programming.  The Manager is responsible for the effective planning, implementation, risk management and supervision of staff and volunteers in their portfolio of programs.  Foundational to this role is coaching and guiding staff in their professional practice and delivering programming through a trauma informed lens, placing priority on participant safety, empowerment and skill development. As a key leader in the Agency, the Manager demonstrates the active pursuit of intentional practice with a relentless focus on outcomes and results.  The Manager leads by example adopting the Agency’s Core Values and Code of Ethics to guide decision-making and professional behaviour.Duties and ResponsibilitiesDevelops a staff team with the capacity to provide ongoing youth and family support using the most advanced techniques in the helping fieldWorks in-program as an active team member, role modelling and supporting quality program delivery and best practicesApplies clear expectations about treatment modalitiesAccepts a client centered approach with youth in the application of serviceReviews, monitors and measures program and service delivery objectives against actual contract deliverablesDevelops, monitors implements and evaluates new/existing programs in collaboration with Program DirectorReviews new participant referrals/registration, screens for program eligibility and other information needed for program acceptance decision-makingFacilitates weekly Case Management meetings and service provisionDevelop program objectives and service delivery outcomes with Program DirectorLead the adoption of a mindset and practice of intentionality in program implementation and service delivery maximizing opportunities for participant success and program impact Provides Clinical Supervision and support with a view to develop competenciesComplete Work Plans, Performance Reviews and Training Plan for direct reportsProvides service delivery through the lens of the following evidence-based research: strengths-based, Trauma Informed Practice, & Positive Behaviour Support and experiential learningCommunicates, monitors and ensures compliance of local, provincial, and federal, standards, regulations and legislationMonitors and maintains budget allocations and financial controls recommending alternative expenditure options to ensure “compliance”Prepares and monitors staff schedules; monitors vacation and sick time; approves vacation entitlementsDevelops, cultivates and stewards program relationships with staff, referring authorities, stakeholders, volunteers, etc.Participates as Agency brand champion at community events, committees and other official functions Reviews, monitors, follows and ensures compliance of monthly and quarterly Health & Safety “Schedule” including drills, trainings and Licensing requirementsIdentifies human resource staffing needs and competency development requirementsRecruits, reference checks, on-boards, performance manages and terminates employees in consultation with Program DirectorDevelops and maintains an inventory of Social Media content to support Strategic Plan brand engagement prioritiesQualificationsUndergraduate Degree in Child and Youth Care, Social Work, Criminal Justice, Recreation, Education, or equivalent combination of education, training and experienceMinimum 5 years experience in a formal leadership role in a related fieldCultural humility trainingExtensive experience providing trauma informed clinical supervision support Knowledge of mental health and substance useNon Violent Crisis Intervention trainingMotivational InterviewingEffective verbal, written and presentation/group facilitation skillsClass 5 Driver’s LicenseClean Criminal Record CheckClass 4 Driver’s License Reliable transportationAssetsKnowledge of and experience working in a licensed/accredited program environmentExperience working in a staffed resource providing 24/7 careMental Health First Aid certification Behavioural Intervention training ASIST CertificationSMART Recovery or other recovery focussed programmingPosition TermsWage: $54,600-$63,700 annuallyStatus:  Full-Time, Permanent Hours: 35 Hour per weekBenefits: Extended Health coverage including dental, prescriptions, optical, life insurance, critical illness, long-term disabilityOpportunities: Professional developmentTo ApplyPlease submit your resume and cover letter stating the position that you are applying to and clearly demonstrating how your experience and qualifications relate to the positionEmail:  [email protected] ·         The job posting will remain open until the position is filled. We thank all who apply.  Only shortlisted candidates will be contacted.Important Note Regarding COVID-19This is a front-line position working in direct contact with youth, and it is considered safe according to governmental guidelines for pandemic outbreaks.As an organization we are taking the necessary precautions and adhering to all Provincial Health Authorities’ (PHA) recommendations on sanitization, mask wearing and social distancing in close proximity.·         Please do not apply if you are at risk with underlying health concerns or have your own personal concerns regarding social distancing that go beyond the PHA’s recommendations as we cannot accommodate while adhering to governmental directives The Boys & Girls Club of Greater Victoria acknowledges the Lkwungen, W̱SÁNEĆ, T’sou-ke, MÁlexeŁ and Scia’new people, whose traditional territories we live and work upon each day.
Department Manager, Financial Empowerment
Momentum, Calgary, Alberta
Want to do work that makes a difference?Join us as we work to change lives and build a more inclusive economy in Calgary! Check out our mission, vision and values on our website.   Momentum is an award winning and nationally recognized community economic development organization utilizing innovative approaches to poverty reduction. We use financial literacy, skills training, entrepreneurship training and microloans as tools to empower people as they exit poverty. We are an employer of choice and were selected as one of Alberta’s Top 70 Employers for 2016. We provide competitive compensation and benefits with an unparalleled work environment. We are professional and diverse, so you’ll find a range of people and backgrounds working here: from MBAs to Social Workers and everything in between. Momentum Staff are non-judgmental and receptive in approach and reflect genuine concern, respect and commitment towards the individual, family and community. We’re serious about our work but we don’t take ourselves too seriously and love to celebrate and have fun along the way. Momentum’s Financial Empowerment department has received national recognition for its innovative programming. The programs in the department include:Fair GainsYouth Fair GainsOwen Hart Home OwnersSavings CirclesMoney ManagementMoney Matter$Family SavesFinancial CoachingFinancial Literacy TrainingAspire Coordination What you’ll be doing:  The Financial Empowerment department is led by a Department Manager that works in close collaboration with the Financial Empowerment Coordinator(s). The Financial Empowerment Department Manager provides overall strategic leadership to the department and is supported by the Coordinator(s) in the design, implementation, and evaluation of the Financial Empowerment programs. The Department Manager is responsible to Community Engagement Director to ensure effective management of the Financial Empowerment Department. Key areas of Responsibility:Provide strong departmental leadership.Supervise Financial Empowerment staff members.Support the Financial Empowerment Coordinator(s) and department staff in the delivery and evaluation of Financial Empowerment programs.Supervise delivery of coordination activities for Aspire Calgary.Participate in related collaborative initiatives and partnerships to increase the community leadership role of the Financial Empowerment Department.Primary Relationships:Supervisor: Community Engagement Director  Coordinator(s) Financial Empowerment Financial Empowerment staffFinance ManagerFinancial Empowerment participantsFunders Major Responsibilities:Financial Empowerment Department LeadershipIn collaboration with the Financial Empowerment Coordinator(s), research and develop new or innovative program enhancements to meet community need within the context of Momentum’s Strategic Map.Ensure department programs are consistent with CED principles and Momentum values.Oversee departmental data management systems for program statistics, outcome measurement, communications, promotion, and evaluation.Lead department budget planning and ensure budget is implemented successfully.With the support of the Financial Empowerment Coordinators, develop funding proposals and lead revenue generation plans.Support staff to ‘Think 3’ for purchasing decisions in support of our sustainability value.Ensure the relationships with existing departmental funders and partners are well-managed. Supervise the Financial Empowerment teamChampion an overall vision for the Financial Empowerment Department with the staff teamLead team strategic and business planning processesManage new opportunities for the department.Lead hiring of new staff membersSupport the Financial Empowerment Coordinator(s) in providing program operations leadership to the department staff. Support the Financial Empowerment Coordinator(s) in the development and regular review of all Financial Empowerment department staff job manuals.Provide performance engagement support to staff members, including regular performance conversations, goal setting, and professional development.Manage team member compensation and expense requirements. Facilitate team building and collaboration among all the department staff members.Promote Momentum’s values and culture with staff.Encourage synergies within the department and other Momentum departments.Supervise use and training of volunteers to enhance departmental programming. Manage Financial Empowerment ProgramsSupport the Financial Empowerment Coordinator(s) in the development, delivery and evaluation of outcome-focused programs and continuous quality improvement within the Financial Empowerment department.Ensure the Financial Literary curriculum is updated and improved as necessary in collaboration with the Financial Empowerment Coordinator(s) and departmental staff. Ensure Financial Empowerment programs are consistent with CED principles and Momentum values. Oversee the Financial Empowerment department communication and marketing activities.Support the Financial Empowerment Coordinator(s) in the development and implementation of all program policies and procedures. Ensure high quality delivery of training, reporting and customer service functions for the Aspire Network. Ensure programs are relevant and responsive to community needs through evaluation and assessment in collaboration with the Financial Empowerment Coordinator(s).  Relationships with Community Stakeholders Maintain and expand existing community partnerships and networks.Participate in collaborative initiatives to engage diverse stakeholders in Financial Empowerment department activities. Represent Momentum and the Financial Empowerment Department at conferences, community events and consultations.Liaise with departmental stakeholders, including community partners, government representatives and financial institutions. Ensure the relationship with existing funders is well managed as required. Ensure all reporting requirements effectively completed by Financial Empowerment staff and the Financial Empowerment Coordinator(s) provides adequate support to staff in report development.Develop funding proposals in collaboration with Community Engagement Director and Financial Empowerment Coordinator(s).  Skills and QualificationsPost secondary education, or equivalent experience will be considered, in the field of social work, community development, psychology, human services, or related discipline.  Demonstrated leadership abilities, with a minimum of 5 years in a leadership role. Excellent interpersonal and team building skills, including self-awareness, humility, ability to learn from those around them, and have fun.Program planning, development, and implementation experience. Knowledge of program evaluation and data management.Ability to manage multiple priorities in an outcomes-based environment.Highly numerate and financially oriented, with proven skills to manage budgets. Experience in working with, and supportive of, marginalized or barriered individuals. High level of computer literacy in word processing, database, email, and Internet systems.Ability to research and stay current in financial empowerment and community economic development.Excellent organizational skills. Excellent communication skills, including the ability to network effectively.Adaptable and flexible.Ability to work independently and collaboratively.Community Economic Development knowledge and experience. Social justice oriented. Knowledge of Individual Development Accounts and personal financial management strategies an asset. To apply: Please forward resume with a creative covering letter:Via e-mail to: [email protected]State competition number in subject line of email. Attention: Hiring Committee Competition Number: MOM0501 Closing Date: Until suitable candidate is found.Applicants must state salary expectations in their cover letter.Momentum is an equal opportunity employer.  Persons from diverse groups are encouraged to apply.  We wish to thank all applicants for their interest, however, only those selected for interviews will be contacted. To see why Momentum is a great place to work and what we have to offer visit www.momentum.org. 
Tech Services Specialist CAN
Staples Canada, St. Catharines, ON, CA
PURPOSE OF JOB Tech Services Specialist is responsible to effectively promote and sell Tech services and products, executing both in-store and in-home/business. They will install, configure, upgrade, troubleshoot and repair computer hardware and operating systems, partnering with the Warranty Depot/Matrix teams as required. They are responsible for establishing and maintaining sales and service excellence by assigning the highest priority to customer satisfaction and demonstrating quality in every aspect of work. Provides guidance, training and coaching to associates as required on company initiatives, sales programs and product knowledge. Dependent on store sales volume this role will effectively balance their time in Tech Services as well as direct sales floor activities. PRIMARY DUTIES AND RESPONSIBILITIES • Maximizes sales opportunities with every customer by using current selling techniques and company programs. • Leads and promotes selling of technology services/products and supports a selling culture in order to achieve current goals and targets. • Arranges service appointments, performs In Store/In Home/Business computer upgrades, repairs and setups and follows up with customers. • Ensures high quality execution of all technology services to minimize rework. • Provides training and coaching to associates on technology services and on the sales floor in Capital goods. • Effectively resolves customer concerns and escalates to management when appropriate. • Performs follow up calls to solicit feedback on sales, promote additional products and services. • Facilitates repairs to be done by the Warranty Depot or third party repair facilities to ensure satisfactory customer service standard. • Executes ETS procedures effectively. • Updates management on ongoing work that may require action or follow up in their absence. • Prioritizes time between Tech Services and the sales floor based on business needs and as directed. • Provides coverage and assistance in the technology department where business needs require and as associate training supports. • Understands and adheres to all privacy and information management policies and procedures. • Properly secures company and customer assets and physical inventory and follows all loss prevention procedures. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Checks all sources of communication for information (white boards, bulletin boards, HUB, etc). • Identifies and communicates suggestions for improvements in all areas of business. • Maintains general cleanliness of all tech room and workstations as assigned, according to company standards. • Maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. • Where store market has been approved and sales volume supports, associate may fulfill In Home Service for multiple locations. Associate is required to review and sign off on agreement of the 'In Home Services' Guidebook and ensure their full understanding of this program prior to supporting this. KNOWLEDGE / SKILL REQUIREMENTS • Verifiable and demonstrated skill in performing services/upgrades to all types of computers. • Demonstrates strong selling ability. • Ability to make appropriate product recommendations to customers. • Capacity to communicate with customers effectively using a variety of mediums. This involves the ability to take full ownership of the customer relationship and the ability to resolve customer concerns in a diplomatic manner. • Demonstrates leadership, and the ability to effectively train and coach. • Ability to make appropriate product recommendations to customers and at times do so 'in the moment'. • Ability to make decisions with integrity that supports company guidelines and makes good business sense. • Ability to plan, organize and prioritize efficiently and effectively to handle their daily responsibilities and serve our customers. Ability to deal with multiple priorities and tasks at one time. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. • Able to work flexible schedule. PHYSICAL DEMANDS / WORKING CONDITIONS • Conditions of the work environment are such that minor stress and physical discomfort may occur. • A moderate amount of physical effort is required while handling technology equipment. RECOMMENDED QUALIFICATIONS Experience: • 1-2 years of previous related experience is preferred. • Technical system diagnostic and upgrades/repair experience is preferred. • Valid drivers' license is preferred. Education: • Working towards or successful completion of high school is preferred. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Tech Services Specialist CAN
Staples Canada, Etobicoke, ON, CA
PURPOSE OF JOB Tech Services Specialist is responsible to effectively promote and sell Tech services and products, executing both in-store and in-home/business. They will install, configure, upgrade, troubleshoot and repair computer hardware and operating systems, partnering with the Warranty Depot/Matrix teams as required. They are responsible for establishing and maintaining sales and service excellence by assigning the highest priority to customer satisfaction and demonstrating quality in every aspect of work. Provides guidance, training and coaching to associates as required on company initiatives, sales programs and product knowledge. Dependent on store sales volume this role will effectively balance their time in Tech Services as well as direct sales floor activities. PRIMARY DUTIES AND RESPONSIBILITIES • Maximizes sales opportunities with every customer by using current selling techniques and company programs. • Leads and promotes selling of technology services/products and supports a selling culture in order to achieve current goals and targets. • Arranges service appointments, performs In Store/In Home/Business computer upgrades, repairs and setups and follows up with customers. • Ensures high quality execution of all technology services to minimize rework. • Provides training and coaching to associates on technology services and on the sales floor in Capital goods. • Effectively resolves customer concerns and escalates to management when appropriate. • Performs follow up calls to solicit feedback on sales, promote additional products and services. • Facilitates repairs to be done by the Warranty Depot or third party repair facilities to ensure satisfactory customer service standard. • Executes ETS procedures effectively. • Updates management on ongoing work that may require action or follow up in their absence. • Prioritizes time between Tech Services and the sales floor based on business needs and as directed. • Provides coverage and assistance in the technology department where business needs require and as associate training supports. • Understands and adheres to all privacy and information management policies and procedures. • Properly secures company and customer assets and physical inventory and follows all loss prevention procedures. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Checks all sources of communication for information (white boards, bulletin boards, HUB, etc). • Identifies and communicates suggestions for improvements in all areas of business. • Maintains general cleanliness of all tech room and workstations as assigned, according to company standards. • Maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. • Where store market has been approved and sales volume supports, associate may fulfill In Home Service for multiple locations. Associate is required to review and sign off on agreement of the 'In Home Services' Guidebook and ensure their full understanding of this program prior to supporting this. KNOWLEDGE / SKILL REQUIREMENTS • Verifiable and demonstrated skill in performing services/upgrades to all types of computers. • Demonstrates strong selling ability. • Ability to make appropriate product recommendations to customers. • Capacity to communicate with customers effectively using a variety of mediums. This involves the ability to take full ownership of the customer relationship and the ability to resolve customer concerns in a diplomatic manner. • Demonstrates leadership, and the ability to effectively train and coach. • Ability to make appropriate product recommendations to customers and at times do so 'in the moment'. • Ability to make decisions with integrity that supports company guidelines and makes good business sense. • Ability to plan, organize and prioritize efficiently and effectively to handle their daily responsibilities and serve our customers. Ability to deal with multiple priorities and tasks at one time. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. • Able to work flexible schedule. PHYSICAL DEMANDS / WORKING CONDITIONS • Conditions of the work environment are such that minor stress and physical discomfort may occur. • A moderate amount of physical effort is required while handling technology equipment. RECOMMENDED QUALIFICATIONS Experience: • 1-2 years of previous related experience is preferred. • Technical system diagnostic and upgrades/repair experience is preferred. • Valid drivers' license is preferred. Education: • Working towards or successful completion of high school is preferred. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Regional Administrative Manager Toronto Office
International Fastline Forwarding Inc., Mississauga, ON, CA
International Fastline Forwarding Inc. is a provider of both domestic and international shipping solutions. We offer a complete range of efficient transportation, logistics, and supply chain management services to meet the changing demands of businesses both internationally and domestically. The company’s core products and services include: International Transportation (Ocean, Air) with Customs Brokerage, Door Delivery, Trucking, Warehousing, Insurance and other logistic services.International Fastline Logistics Team is expanding and we are seeking a Regional Administrative Manager Toronto Office to organize and coordinate administration duties and office procedures. Our Regional Administrative Manager should be able to ensure the smooth running of the Toronto office and help to improve company procedures and day-to-day operation.Reporting directly to company Director in Vancouver, this role will create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, providing information to employees, hiring and firing, and communication between the Toronto office and headquarter in Vancouver, BC.Responsibilities:- Serve as the point person for office duties including: Maintenance, Mailing, Supplies, Equipment, Bills,- Schedule meetings with headquarter in Vancouver, BC;- Organize the office layouts and order stationery and equipment;- Maintain the office condition and arrange necessary repairs;- Partner with HR to update and maintain office policies as necessary;- Organize office operations and procedures;- Coordinate with IT department on all office equipment;- Ensure that all items are invoiced and paid on time;- Manage contract and price negotiation with office vendors, service providers and office lease;- Manage office G & A budget, ensure accurate and timely reporting;- Assist in the onboarding process for new hires;- Address employees queries regarding office management issues;- Manage and liaise with facility management vendors, including cleaning, catering and security services.Qualifications:· Bachelor’s degree in Business Administration or related administrative services field;· Knowledge of Office Administrator responsibilities, systems and procedures;· A minimum of 3 years’ experience in a similar leadership role;· Excellent time management, problem solving, attention to detail and organizational skills;· A creative mind with an ability to suggest improvement;· Strong technology skills including MS Office suite.Please send a current resume and cover letter outlining an overview of how you will leverage your previous expertise to ensure success in this role.The position will be full time (35 hours/week) and permanent with an hourly wage of $46.15/hour.Please submit your resume to apply . ONLY candidates chosen for an interview will be contacted. Please do not contact the company directly. No agencies please.
Guest Experience - Customer Service
McDonaldu0027s, CA
McCafé has a proud history of delivering quality coffee, baked goods, and delicious food items to guests across Canada. We highlight the rich, full-bodied flavour and enticing aroma of our signature espresso. We prepare our specialty coffees to your liking, and each are created with fresh Canadian milk, which is steamed, and perfectly frothed to deliver the ideal coffee experience every time. Guest Experience Leader We currently have an opportunity in our restaurant for a full-time & part-time Guest Experience position. The Guest Experience is responsible for elevating the guest experience in our restaurants and providing assistance that exceeds our guests' expectations of McDonald's. The Guest Experience consistently maintains the positive, professional image of McDonald's guests.The selected candidate will be responsible for the following:Connects with guests throughout the restaurant to provide a welcoming dining experience which includes, but is not limited to, providing directions, assisting parents and seniors, and inquiring about the quality of their visit and food Works with the maintenance and dining room crew to identify and ensure that the restaurant remains clean, well-maintained, and properly equipped to meet guests' needsBecomes a Guest Traffic Guide (GTG) during peak periodsDevelopment Provided:Trained to be an expert on McDonald's, our history, our menu, and our community involvement, specific to the restaurant Demonstrated knowledge about their local community, how to give directions and how to connect with all types/generations of guestsThe ideal candidate will have: Engaging, extroverted personality and customer-focused mentalityProficient in-service stations, and certified in guest fundamentals Dedication to increasing the guest experience through proactive anticipation of guests' needs Demonstrated the ability and the empowerment to step in during guest recovery Prior hosting experience is an assetOur offer Working with us means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. What this means in practice is: Flexible hours/shifts that suit your needs A safe, respectful, and inclusive workplace Access to world-class training and skills development opportunities that take you further A total rewards package that includes discounts, incentives, and recognition perks Bring your authentic self to work - welcoming people of every age, background, and culture - just like the guests who visit us every day Your vibe and experience While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative is always helpful and appreciated, what is most important is who you are. You are trustworthy and have trust in others. You find joy in the details and believe good quality is what keeps guests coming back. You remain cool, calm and collected in a fast-paced environment. You understand there is no "I" in team and thrive in social situations. You're always willing to learn and grow. You get that service isn't a transaction, it's about connection. That a smile can make all the difference in someone's day. It's genuine, and it's who you are. About us The McCafé brand launched in Canada in 2011, becoming a leading player in the Canadian quick-service coffee landscape with its Premium Roast coffee and espresso-based beverages. Building on its strong coffee credentials, McCafé has expanded into other menu categories including Real Fruit Smoothies, Frappés, and Bakery. McCafé opened its first standalone café in Toronto in 2015, offering its signature coffee products along with a café-style menu. McCafé coffee is made from 100% Rainforest Alliance Certified Arabica beans and can also be found in grocery stores and in the air on WestJet. For more information, please visit www.mcdonalds.ca/mccafe .McDonald's Canada and Owner/Operators are committed to a diverse and inclusive workplace for all. Our workplace has a long-standing policy of providing fair, equitable, and accessible opportunities for all employees and prospective employees. Accommodations during the application process are available upon request.
Senior Manager, Accounting & Reporting
BGC Canada (formerly Boys & Girls Clubs Of Canada), Toronto, Ontario
BGC Canada is searching for a Senior Manager, Accounting & Reporting to join its finance team. Reporting to the Director, Finance, you will manage accounting operations, work closely with the Programs team, manage the Finance team, prepare funding applications, as well as report to internal and external stakeholders. If you are driven to make a difference, relentlessly curious and collaborative at the core, we'd love to talk to you.About BGC Canada (formerly Boys & Girls Clubs of Canada)For 120+ years, BGC Canada has been creating opportunities for millions of Canadian kids and teens. As Canada's largest child and youth-serving charitable and community services organization, our Clubs open their doors to young people of all ages and their families at 736 locations nationwide. During out-of-school hours in small and large cities and rural and Indigenous communities, our trained staff and volunteers provide programs and services that help young people realize positive outcomes in self-expression, academics, healthy living, physical activity, job readiness, mental health, social development, leadership, and more. Opportunity changes everything. Learn more at bgccan.com and follow us on social media @BGCCAN.BGC Canada's national team provides support to our member Clubs and leads in issues management, policy advocacy, and other critical work on behalf of Clubs. We advance the agenda for the children, youth, and families served by member Clubs through crucial work in the areas of public policy, research, program development, and Club support. The national team is also responsible for building the BGC brand, fundraising, and managing public relations and communications for our cause.About the RoleThe Senior Manager, Accounting & Reporting, is responsible for the accurate reporting of revenue and expenses and will be expected to play a key role in improving financial systems, reporting management, as well as contribute to identifying risks and opportunities. This role also directly supervises the staff on the Finance team.Key responsibilities:Manages full-cycle accounting operations to include AP, AR, Payroll, Grant Management.Provides accurate financial results and analysis on a timely basis for the Executive and Management TeamsSupports the development of project applications and manage the reporting of expenditure to stakeholders.Leads period end closing and forecast preparation for BGC Canada and related entities.Supports the Director of Finance with annual budget preparation for BGC Canada and related entities.Develops strong internal business partnerships, providing first class support and always responding promptly to their requests.Delivers process and system improvements to increase efficiency of day-to-day activities.Leads the integration of the Salesforce and Sage Intacct databases.Manages the Finance team: Hire, coach and develop team members, setting SMART goals, providing ongoing feedback and conducting formal reviews.Minimum Requirements:Education, Training and Experience:Professional accounting designation, CPAExperience in supporting full cycle accounting including payables, receivables, report generation, analysis and reporting on monthly/quarterly/annual cycles.A minimum of three (3) years of proven work experience managing a small accounting team.Proficiency with Microsoft Office applications, including Excel, PowerPoint, and Word. Experience with Sage Intacct and Salesforce is an assetExperience in a charity or not-for-profit organization is an assetDemonstrated Knowledge, Skills and Abilities:Ability to deliver quality work on tight deadlines, with strong organization and priority setting skillsStrong leadership skills and the ability to successfully manage a diverse team.High level of proficiency with MS ExcelStrong interpersonal skills, client-focused thinking and ability to work with management at all levelsKnowledge of the Canadian not-for-profit and charitable sector, including statutory legislation, regulations, reporting and accounting requirements (Canadian Accounting Standards for Not-for-profit Organizations), is an assetUnderstanding of grant accounting, and federal/provincial funding agency rules & reporting requirements would be an assetStrong written and oral communication skills are essentialDemonstrates BGC Canada's Core Values (Belonging, Respect, Encouragement & Support, Working Together, and Speaking Out)English/French - bilingualism would be beneficial but not required for the roleWorking EnvironmentThe ideal candidate will be GTA or Toronto-based. This position is expected to work in a hybrid model working out of the BGC Canada office 2 days/week. The office is located near Yonge & Eglinton. BGC Canada will provide the necessary technology required to work efficiently.
Environmental Services I, Temporary Part-time, Clinton & Seaforth
Huron Perth Healthcare Alliance, Seaforth, ON
POSTING DATE:  October 19, 2023                                                                                    POSTING #597-23 (CUPE Service) HURON PERTH HEALTHCARE ALLIANCE NOTICE OF VACANCY POSITION: ENVIRONMENTAL SERVICES I Primary Sites: Clinton and Seaforth Temporary Part-time  (Shifts: 8-hours, 24 hours/day, 7 day/week coverage, may be subject to change) REPORTS TO: Manager, Environmental Services DATE REQUIRED: As soon as possible SALARY: $24.64 to $26.20 per hour  QUALIFICATIONS:- Minimum of Grade 12 education.- Basic knowledge of sanitary practices and their importance. SKILLS/ABILITIES:- Responsible for providing a quality housekeeping service to the patients, public and staff members of the HPHA, within a team environment.- Ability to understand and apply PIDAC practices and procedures- Ability to read, write and comprehend English, with regards to verbal work orders and/or instructions- Able to read, understand and comply with HPHA Policies & Procedures- Compliance with sanitary and infection control requirements- Knowledge of Workplace Hazardous Materials Information System (WHMIS)- Knowledge of the Occupational Health & Safety Act and other relevant legislation- Effective organizational, interpersonal and communication skills- Basic comprehension of Microsoft Outlook, Word and Excel- Able to meet the physical demands of the position.  APPLICATIONS WILL BE ACCEPTED UNTIL THE POSITION IS FILLED Please be advised that we are no longer accepting emailed or paper-based resumes. Please submit a complete resume by visiting our job opportunities page on our website: www.hpha.ca As a part of our commitment to the health and safety of our patients, staff and community from COVID-19, the Huron Perth Healthcare Alliance requires that all staff have received the required doses of COVID-19 vaccine approved by Health Canada.  The Huron Perth Healthcare Alliance (HPHA) is an equal opportunity employer that strives to create a respectful, accessible and inclusive workplace. HPHA is committed to creating an environment where all staff, physicians, volunteers and patients see themselves reflected in the workforce, physical surroundings and the broader community, and where everyone feels safe, valued and free to be who they are while receiving fair and equitable supports and opportunities. Upon individual requests, attempts will be made to accommodate those with disabilities. Should any applicant require accommodation through the application, interview or selection process, please contact Human Resources for assistance. 
Senior Manager - Operate, Consumer Engagement & Marketing as a Service (CEMaaS)
Deloitte, Toronto, ON, CA
Job Type:Permanent Reference code:125596 Primary Location:Toronto, ON All Available Locations:Toronto, ON Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Learn from deep subject matter experts through mentoring and on the job coaching Leverage the Deloitte CPA Advantage program, a comprehensive support program for CPA modules and the CFE. Be encouraged to deepen your technical skills...whatever those may be. Build your leadership skills at Deloitte University. Have many careers in one Firm. Partner with clients to solve their most complex problems Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. Enjoy My Benefit Dollars - a flexible benefit to support your physical, financial and emotional well-being. Experience a firm where wellness matters. Experience MyFlex and an agile work environment where work is what you do not where you do it Experience MyFlex where reduced hours or seasonal work allows you to meet your personal goals. Build a network of colleagues for life Have an impact that matters through pro bono and significant volunteer opportunities. Be empowered to lead and have impact with clients, our communities and in the office. Be expected to share your ideas and to make them a reality. Be part of a firm that leads the way and pushes themselves to look like contemporary Canada. Grow your network and your knowledge by joining one of our many Employee Resource Groups. About Operate This is your opportunity to work in Operate at Deloitte. Operate services harness the latest technologies, talent, and capabilities from all over the world to deliver ongoing outcomes and client value. We do more than traditional business process outsourcing. We do more than just "keeping the lights on." We work shoulder-to-shoulder with clients and their customers, constantly adapting to the pace of change, to ideate, innovate, and embed continuous advantage at the heart of their operations. And we do it with the kind of drive and passion that comes from loving what you do-and who you do it with.About the team Our Consumer Engagement & Marketing as a Service group, which is part of the Operate business within Deloitte provides marketers with world-class prospect and customer data integration, customer experience, insights & analytics services that dramatically improve their prospecting and / or customer care strategies. Deloitte is seeking an exceptional and experienced Senior Manager who is passionate and driven, with strong communication and account management skills. This is a client-facing position that provides subject matter expertise in understanding the client's business needs and helping to identify and implement the best solution. This individual will report to the Director of Growth Accounts and manage an assigned client portfolio to continuously deliver value to drive growth and provide the highest level of service to our key accounts. To support this function, you will work closely with cross-functional teams to deliver best-in-class customer experience strategies and tactics.What will your typical day look like? Client Management • Serve as client lead and the main point of contact for a portfolio of strategic clients, owning the day-to-day relationship and business planning and leading a team of account managers and consultants and technical leads. • Work with business development and sales team to onboard new clients. • Lead current client agreements and have the ability to modify or expand scope as required. This includes working with legal, quality and risk, as well as privacy teams on opportunities for renewals. • Leads client projects and solves complex technical/business issues; provides direction to others • Manage delivery teams and provides quality service delivery through appropriate leveraging of resources assigned to the engagement/project • Drive sales as part of team • Proactively engage with business, technology, and operations teams with the goal of: o Understanding client business objectives and priorities, creating 'Know your Client' documents to record these business objectives o Working with clients to demonstrate how Deloitte's offerings and services can bring added value to their business o Proposing ideas to clients that will accelerate their ability to achieve their goals - discuss our solutions to generate interest - act as a 'solutions advocate' • Work with Clients/Internal Stakeholders to lead brainstorming sessions on developing solutions for business needs and challenges. • Lead meetings with project stakeholders, including vendors and partnering agencies; provide resolution to issues and updates to project status. • Identify opportunities for internal and client process improvements and work with our quality and risk teams to introduce them. • Be the client advocate - managing the overall health of the client relationship by working across internal departments to ensure that client expectations and requirements are understood, and deliverables are met Business & Strategic Development • Lead new client engagement agreements and have the ability to modify or expand scope as required. This includes working with legal, quality and risk, as well as privacy teams on new contracts and opportunities for renewals. • Lead proposals and business development efforts based on deep knowledge in area of specialization • Proactively identify client needs and partners with business areas to deliver solutions 'as One'. • Develop strategies, concepts and budgets to drive business. • Analyze challenges and opportunities with a view to impacts on the business. • Drive sales as part of team • Demonstrate ownership and understanding of the financials (P&L) - including monthly and quarterly reporting and forecasting. • Develop and achieve estimated targets based on personal revenue, utilization, clients services hours and team sales targetsEnough about us, let's talk about you • Post-secondary education in a relevant discipline (Computer Sciences, Business Administration, Marketing, Project Management, etc) or the approved equivalent combination of education and relevant management experience. • Minimum of 8+ years' experience leading client marketing/CRM programs in a client-facing role. • Minimum of 5+ years working in a client-service environment with a good understanding of how to translate client needs into Business Requirements. • Minimum of 5+ years business experience working with data with high comfort level working directly with databases • Track record of hitting renewal targets, driving incremental value, and retaining long-term client contracts. • Proficiency of the marketing technology ecosystem (specifically customer data, CRM, customer engagement, and campaign automation platforms). • Must be confident and possess strong communication, listening, and interpersonal skills, with an ability to communicate to diverse audiences. • Strong relationship management skills, including the ability to exercise sound judgment when facing complex partner negotiations. • Strong cross functional team player who is comfortable talking to topics related to marketing (both traditional and digital) data, strategy, CRM, customer care, and operations. • Highly organized with strong project management and organizational skills. • Ability to thrive in a fast-paced environment, handle a diverse workload, and meet aggressive deadlines. • Strong analytical and problem-solving mindset. • Team player with proven ability to prioritize, organize, manage time and multi-task with excellent attention to detail. • Basic knowledge of SQL or data querying tools • Basic knowledge of marketing campaign execution tool is an asset, specifically tools like Adobe Campaign, Adobe Journey Optimizer, Salesforce Marketing Cloud. • Exceptional stakeholder management and relationship building skills, with the ability to form positive working relationships with all levels of the organization and to forge solid internal and external relationshipsTotal RewardsThe salary range for this position is $118,000 - $220,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Marketing Manager, CRM, Project Manager, Accounting, CPA, Marketing, Technology, Finance
Program Manager Device Cert
Rogers, Toronto, ON, CA
Program Manager Device Cert Rogers Wireless is seeking collaborative, digital-first team members committed to keeping Canadians connected. As Canada's market leader, Rogers Wireless offers a range of specialized plans, products, and services through its three wireless brands: Rogers, Fido, and chatr. We are proudly paving the way for the future of wireless innovation on the country's largest and most reliable 5G network.Come build a rewarding career at Rogers and be a driving force behind our success story!Who we are looking for: We are looking for a motivated Program Manager to join our Wireless Products and Device Management team. The successful candidate will be responsible for leading the Wireless Mobile Device Certification Program, ensuring that all devices on our network meet regulatory requirements, industry standards, and deliver an exceptional user experience.What you'll do: Lead the end-to-end Wireless Mobile Device Certification Program, overseeing the certification process from initial device submission to market launch. Collaborate with internal teams, external vendors, and device manufacturers to establish and maintain strong working relationships. Ensure that all certified devices comply with relevant regulatory requirements and standards, keeping abreast of changes in regulations and adapting the program accordingly. Implement and manage quality assurance processes to guarantee the reliability, performance, and security of certified mobile devices. Develop and maintain project plans, timelines, and deliverables, ensuring that milestones are met within established deadlines. Create and maintain comprehensive documentation related to device certification processes, standards, and compliance requirements. Identify potential risks and implement mitigation strategies to address challenges throughout the certification process. Work closely with cross-functional teams, including IT, Engineering, Network Operations, and Marketing, to align device certification with overall business objectives. Generate regular reports on certification progress, key performance indicators, and present findings to leadership. Leads in the development and implementation of structured testing concepts, methodologies, and automated testing tools. Oversees day to day delivery of testing operations, including general direction for assigned area and 3rd party resources. Manages development, reviews and approvals of test cases, test scripts and associated documentation; contributes and facilitates test readiness reviews. Leads issue review meetings with technical account managers from OEM and Apps vendors. Compiles and distributes project test reports; escalates outstanding or critical issues; conducts root cause analysis. Serves as technical authority to other project team members in relevant work procedures, methodologies, environments, and applications. Trains, motivates, and mentors peers within department. Devises, recommends, and implements continuous improvements of the test prime function; identifies areas for automation; recommends standards. Responsible for leading development, implementation, control, and distribution of practices; promotes understanding of the testing and disciplines. Other day-to-day activities or projects as outlined by the Manager. What you bring: University degree, technical and/or business combination. Minimum 7 years of experience in program management and/or product development, preferably within the mobile telecommunications industry Strong understanding of mobile network technologies, device compatibility requirements, and regulatory landscape. Core internet, cable and media business knowledge is an asset. Exposure to a wide variety of technologies. Proven track record of successfully managing and delivering complex technical projects. Deep understanding of wireless technologies, mobile device ecosystems, and industry standards (3GPP, GSMA, etc.). Strong analytical and problem-solving skills. Excellent written and verbal communication skills. Demonstrated ability to build and maintain strong relationships. Proficiency in project management methodologies and tools. Ability to liaise with other departments and provide technical information in a business format. Strong problem-solving skills, with the ability to manage priorities, set expectations and get things done. Excellent ability to communicate business and technical concepts, both written and oral. Ability to work effectively and independently on multiple simultaneous tasks within a fast-paced environment, yet a strong team player Highly motivated individual with superior organizational and analytical skills. What's in it for you? We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including: Competitive salary & annual bonus Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs. Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores. Paid time off for volunteering Company matching contributions to charities you support Growth & Development Opportunities: Self-driven career development programs (E.g. MyPath program) o Rogers First: priority in applying to internal roles of interest Wellness Programs: Homewood employee & family assistance program o Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions o Low or no-cost fitness membership with access to virtual classes Our commitment to the environment and diversity: Work for an organization committed to environmental protection o Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great. This is a hybrid work position and will require you to be in office three days per week. You can choose which days in office work best for you! If you are selected to move forward in the recruitment process, here is what you can expect: 15-minute phone screen with your recruiter, 1-hour virtual interview with Hiring Manager, 30-minute final round virtual interview with Director of the team. Best of luck! Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 333 Bloor Street East (012), Toronto, ON Travel Requirements: Up to 10% Posting Category/Function: Marketing & Product Management Requisition ID: 270451At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:CorporateLocation: Toronto, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Marketing Manager, Compliance, Program Manager, QA, Quality Assurance, Marketing, Legal, Management, Technology, Quality
Manager of Cloud Infrastructure Services [OneIT]
WSP Canada, Montreal, QC
POSITION SUMMARY As a Global Manager for Cloud team, you will report to the Global Director for Cloud Architecture, Design and Build team. This globally distributed team is comprised of solutions architects, and cloud specialist who are responsible for the architecture, design, and implementation of cloud services. WSPs global cloud is today comprised of over 1,000 offices, and over 65,000 users. Qualified candidates must have several years of strong understanding of cloud architecture, design, and implementation experience within large corporate environments . MAIN RESPONSIBILITIES Lead team responsible for developing cloud standards, strategies, and design initiatives. Develop and manage the budget for cloud and DaaS services, focusing on cost-effectiveness and ROI. Continuously analyze and optimize cloud spending and resource allocation. Review and analyse current cloud technologies and its ability to support strategic business objectives. Collaborate and proactively build trusting relationships across the organization, including functional partners and regional teams. Ensure technical documents and drawings, policies and guidelines, test plans and analysis, and risk assessments are kept up to date. Collaborate with 3rd party vendors to coordinate, monitor deliverables, and ensure adherence to global standards, architecture, processes, and procedures. Participate in global infrastructure and operations technical governance and strategic planning. Manages resource planning for team members, providing leadership for hiring, training and development, coaching, performance planning and review. Developing cloud service design packages that can be utilised for service transition including high-level and low-level cloud solution designs. Accountable for the implementation of complex cloud designs and/or providing direction and planning to others performing implementation. Oversee the administration of multiple cloud platforms (e.g., AWS, Azure, Google Cloud), ensuring efficient operation, high availability, and cost-effectiveness. Evaluate and integrate cloud services and tools to enhance the multi-cloud environment. Spearhead the deployment and management of Desktop as a Service solutions, ensuring they meet user requirements and performance standards. Collaborate with IT security to implement robust security measures specific to DaaS environments. Participating in the creation and evolution of an IT roadmap for the cloud and cloud security domain. Participating in the technical, change and architecture review boards. ACADEMIC AND EXPERIENCE REQUIREMENTS Experience working in large/global enterprise IT with multiple distributed branch/campus sites. Experience of working within ITIL aligned Service Management organisation. Experience in optimizing Cloud spend. Bachelor's degree in computer science, information technology, or a related field preferred. Equivalent relevant experience may be considered in lieu of the degree preference. 5-7+ years management experience. Experience working with and managing multiple vendors. Strong knowledge in public cloud (Azure) compute, infrastructure, IT infrastructure, automation, advanced services, and service delivery including wide experience across multiple technology domains. SKILLS/ COMPETENCIES/ OTHER REQUIREMENTS Excellent written and spoken English. Ability to work independently with low-level supervision and in a global team distributed geographically. Very strong organization skills (set priorities, meets deadlines, multiple simultaneous projects) and excellent documentation skills. Excellent analytical and diagnostic problem-solving skills with the ability of providing solutions to identified problems. Knowledge and experience in performing information security practices in the management and delivery of infrastructure and operations. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Food Service Supervisor in Windsor, Ontario
Fryday's Authentic Fish & Chips, Windsor, ON, CA
Food Service Supervisor needed in Windsor, OntarioFryday's Authentic Fish & ChipsJob detailsLocation: Windsor, OntarioN8N 4B3Salary16.55 per hour / 30 hours weeklyTerms of employmentPermanent employmentFull timeFlexible Hours, Overtime, Shift, WeekendStart date: Starts as soon as possible.Vacancies: One (1) vacancyOverviewLanguages: EnglishEducation: Secondary (high) school graduation certificate or equivalent experienceExperience: One (1) to less than seven (7) monthsWork setting:Food service establishmentOn-site customer serviceFast food outlet or concessionResponsibilitiesTasks:Establish methods to meet work schedules.Supervise and co-ordinate activities of staff who prepare and portion food.Train staff in job duties, sanitation, and safety proceduresEstimate and order ingredients and supplies.Ensure food service and quality control.Address customers' complaints or concerns.Maintain records of stock, repairs, sales, and wastagePrepare and submit reports.Must have knowledge of the establishment's culinary genres.Establish work schedules.Supervision3-4 peopleAdditional informationWork conditions and physical capabilities.Fast-paced environmentWork under pressure.Standing for extended periodsAttention to detail.Personal suitabilityClient focusEfficient interpersonal skillsExcellent oral communicationFlexibilityTeam playerWho can apply to this job?The employer accepts applications from:Canadian citizens and permanent or temporary residents of Canada.Other candidates with or without a valid Canadian work permit.How to applyBy email:
Food Service Supervisor in North York, Ontario
Holy Chuck- Yorkdale, North York, ON, CA
Food Service SupervisorHoly Chuck- YorkdaleJob detailsLocation: North York, OntarioM2J 3L4Salary17.00 per hour/ 30 to 40 hours weeklyTerms of employmentPermanent employmentFull timeShiftStart date Starts as soon as possiblevacancies: Five (5) vacanciesOverviewLanguagesEnglishEducationSecondary (high) school graduation certificateExperienceSeven (7) months to less than One (1) yearResponsibilitiesTasksSupervise and co-ordinate activities of staff who prepare and portion foodTrain staff in job duties, sanitation and safety proceduresAddress customers' complaints or concernsMaintain records of stock, repairs, sales and wastagePrepare and submit reportsEstablish work schedulesEmployment groups Help - Employment groupsThis employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Newcomers to Canada, YouthWho can apply to this job?The employer accepts applications from:Canadian citizens and permanent or temporary residents of Canada.Other candidates with or without a valid Canadian work permit.How to applyBy email
Customer service manager - retail
Haryanvi Brothers Ltd (HBL), Fort McMurray, AB, CA
Title:Customer service manager - retailJob TypesRegular jobTerms of Employment:Full Time, PermanentSalary:$37.48/ Hour, for 30 to 40 Hours per weekAnticipated Start Date (at the latest in 3 months):As soon as possibleLocation:312 Gregoire Dr,Fort McMurray, ABT9H 3R2(2 Vacancies)OverviewLanguagesEnglishEducationSecondary (high) school graduation certificateExperience1 year to less than 2 yearsWork settingRetail businessResponsibilitiesTasksManage staff and assign dutiesStudy market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on salesLocate, select and procure merchandise for resaleDevelop and implement marketing strategiesResolve problems that arise, such as customer complaints and supply shortagesPlan, organize, direct, control and evaluate daily operationsSupervise office and volunteer staffSupervision3-4 peopleAdditional informationWork conditions and physical capabilitiesWork under pressurePersonal suitabilityGoal-orientedPositive attitudeClient focusExcellent oral communicationExcellent written communicationFlexibilityOrganizedTeam playerAbility to multitaskEmployer: Haryanvi Brothers Ltd (HBL)How to applyBy emailBy mail312 Gregoire DrFort McMurray, ABT9H 3R2
Assistant manager - retail
1182888 BC LTD O/A Duncan Shell Cluster, Duncan, BC, CA
Title:Assistant manager - retailJob TypesRegular jobTerms of Employment:Full Time, PermanentSalary:$34.97 Hourly, for 30 to 40 Hours per weekAnticipated Start Date (at the latest in 3 months):As soon as possibleLocation:436 Trunk RoadDuncan, BCV9L 2P7(1 vacancy)OverviewLanguagesEnglishEducationSecondary (high) school graduation certificateExperience1 year to less than 2 yearsWork settingRetail businessResponsibilitiesTasksManage staff and assign dutiesStudy market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on salesDetermine merchandise and services to be soldImplement price and credits policiesLocate, select and procure merchandise for resaleDevelop and implement marketing strategiesPlan budgets and monitor revenues and expensesDetermine staffing requirementsResolve problems that arise, such as customer complaints and supply shortagesPlan, organize, direct, control and evaluate daily operationsRecruit, hire and supervise staff and/or volunteersSupervision5-10 peopleAdditional informationWork conditions and physical capabilitiesWork under pressureTight deadlinesAttention to detailCombination of sitting, standing, walkingPersonal suitabilityCollaborativeCreativityEfficiencyEnergeticHardworkingPositive attitudeQuick learnerFlexibilityEmployer: 1182888 BC LTD O/A Duncan Shell ClusterHow to applyBy emailBy mail436 Trunk RoadDuncan, BCV9L 2P7
Director of Social Services and Programs
Bédard Ressources inc., Montreal, QC
Our client, a leading non-profit and feminist organization, specializes in providing a safe haven and support for women experiencing domestic violence. As part of its ongoing commitment to this crucial cause, the organization is actively seeking a Director of Social Services and Programs.This position requires a highly qualified manager capable of mobilizing teams in a unionized environment and possessing extensive expertise in domestic violence. The ideal candidate will demonstrate proven leadership, a solid understanding of intervention protocols, protection policies, and best practices for supporting victims of domestic violence.In addition to social benefits and up to five weeks of leave, with a flexible 35-hour schedule, you will have the opportunity to tackle several challenges as an agent of change alongside a team of skilled professionals and a committed executive director. The emphasis is on the organization's success, with an accessible and humane approach.Responsibilities :Responsible for the development, management, coordination, implementation, and evaluation of social services.Supervise, coordinate daily operations, and manage the clinical aspect of the organization.Recruit, train, and advance a team of professionals responsible for providing client-centered services.Supervise, manage performance, and support professional staff involved in various programs such as immigration, case management, volunteering, mental health, shelter, services, and programs.Evaluate, adjust, and restructure existing services and programs to ensure the adoption of best practices and meet community needs in line with the organization's mission.Implement processes to optimize the quality, efficiency, and effectiveness of services provided.Assess client satisfaction and the impact of services rendered, and make necessary changes.Guide department goal-setting and the maintenance/development of services in line with the organization's strategic plan.Establish partnerships with other community organizations, public entities, and stakeholders.Analyze laws, regulations, and professional trends to assess their impact on the organization's services.Perform related tasks to support the organization's activities.Benefits of this position:Group insurance coverage.Flexible schedule.Up to 5 weeks of leave and several days off for personal well-being.Collaborative work environment to achieve the common mission.Holistic approach to intervention. Requirements:Bachelor's degree in social work or related field required.Possession of a master's degree is an advantage.At least five (5) years of direct clinical and management experience, including supervising professional staff.Thorough knowledge of clinical systems and health and social services networks in QuebecExcellent spoken and written French proficiency.Remarkable leadership skills and interpersonal abilities, with the capacity to establish and maintain relationships with administrative, professional, and management staff.Management experience in a unionized environment.Previous experience in IPV is highly desirable, and experience with vulnerable populations is essential.Strong analytical, planning, and problem-solving skills. Ideal Candidate :Your emotional intelligence is among your greatest strengths; you are empathetic and attentive.High level of discretion, diplomacy, integrity, and sensitivity to confidentiality.Your leadership skills are unmatched; being solution-oriented and maintaining good relationships with your peers is natural.Your organizational methods are exemplary; you organize your day according to priorities.Your autonomy is ingrained in you; you encourage flexibility, respect, and confidentiality in fulfilling your role.
Manager Field Operations
Rogers, Surrey, BC
Manager Field Operations Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:Who we're looking for:We have an exciting opportunity for a Manager, Field Operations, reporting to the Director, Field Operations. The successful candidate will be accountable for assisting with the day-to-day operations of the Field Operations department supporting and ensuring that a high level of customer service is provided to our customers.The Manager, Field Operations will be responsible for leading, developing, and motivating a team of highly skilled field operations technicians to ensure customer experience and technician craft expectations. They will also be accountable for growth and training talent, leading the technician team and helping the Directors decide and drive priorities in the region. What you'll do: Manage and mentor people - recruitment and staffing, coaching and mentoring, employee development, performance management, compensation recommendations Build and engage relationships with our family of employees and customers - daily communication with team members, monitoring engagement levels Identify and remove any barriers to the team or the business Manage and grow the business - roll out of new products, processes and tools; identifying opportunities for improving business Contribute daily to the delivery of an exceptional customer experience - handling customer escalations, monitoring work quality, and providing daily support to the team Be knowledgeable of and ensure team adheres to all applicable Health & Safety regulations Conduct regular site visits to assess operational performance, address challenges, and ensure compliance with safety regulation Create, manage, and adhere to operational and capital budgets What you bring: Knowledge of CATV, CATV plant maintenance, construction, planning, installations and service experience is a key element of this role Supervisory training and/or experience with a strong track record of team building is an asset Strong communication skills including presenting ideas, public speaking to large audiences, writing various types of documents for internal and external audiences, facilitating effective meetings Strong decision making skills and demonstrate good judgment Goal oriented and motivated with the ability to work with the public Ability to handle multiple tasks and work well under pressure to meet specific deadlines Working knowledge of MS Office and Internet applications is required Ability to work various shifts including evenings, weekends, and statutory holidays Must possess and maintain a valid driver's license and be able to provide a driver's abstract annually What's in it for you?We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including: Competitive salary & annual bonus Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs. Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores. Paid time off for volunteering Company matching contributions to charities you support Growth & Development Opportunities: Self-driven career development programs (E.g. MyPath program) Rogers First: priority in applying to internal roles of interest Wellness Programs: Homewood employee & family assistance program Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions Low or no-cost fitness membership with access to virtual classes Our commitment to the environment and diversity: Work for an organization committed to environmental protection Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great. This is a hybrid work position and will require you to be in office three days per week. Schedule:Full time Shift: Variable Length of Contract: Not Applicable (Regular Position) Work Location:10445 138 Street (7761), Surrey, BC Travel Requirements: None Posting Category/Function: Field Operations & Installation Requisition ID: 305004 At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Customer ExperienceLocation: Surrey, BC, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Operations Manager, Network, Telecom, Telecommunications, Operations, Technology Apply now »
Manager Field Operations
Rogers, Vancouver, BC
Manager Field Operations Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:Who we're looking for:We have an exciting opportunity for a Manager, Field Operations, reporting to the Director, Field Operations. The successful candidate will be accountable for assisting with the day-to-day operations of the Field Operations department supporting and ensuring that a high level of customer service is provided to our customers.The Manager, Field Operations will be responsible for leading, developing, and motivating a team of highly skilled field operations technicians to ensure customer experience and technician craft expectations. They will also be accountable for growth and training talent, leading the technician team and helping the Directors decide and drive priorities in the region. What you'll do: Manage and mentor people - recruitment and staffing, coaching and mentoring, employee development, performance management, compensation recommendations Build and engage relationships with our family of employees and customers - daily communication with team members, monitoring engagement levels Identify and remove any barriers to the team or the business Manage and grow the business - roll out of new products, processes and tools; identifying opportunities for improving business Contribute daily to the delivery of an exceptional customer experience - handling customer escalations, monitoring work quality, and providing daily support to the team Be knowledgeable of and ensure team adheres to all applicable Health & Safety regulations Conduct regular site visits to assess operational performance, address challenges, and ensure compliance with safety regulation Create, manage, and adhere to operational and capital budgets What you bring: Knowledge of CATV, CATV plant maintenance, construction, planning, installations and service experience is a key element of this role Supervisory training and/or experience with a strong track record of team building is an asset Strong communication skills including presenting ideas, public speaking to large audiences, writing various types of documents for internal and external audiences, facilitating effective meetings Strong decision making skills and demonstrate good judgment Goal oriented and motivated with the ability to work with the public Ability to handle multiple tasks and work well under pressure to meet specific deadlines Working knowledge of MS Office and Internet applications is required Ability to work various shifts including evenings, weekends, and statutory holidays Must possess and maintain a valid driver's license and be able to provide a driver's abstract annually What's in it for you? We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including: Competitive salary & annual bonus Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs. Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores. Paid time off for volunteering Company matching contributions to charities you support Growth & Development Opportunities: Self-driven career development programs (E.g. MyPath program) Rogers First: priority in applying to internal roles of interest Wellness Programs: Homewood employee & family assistance program Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions Low or no-cost fitness membership with access to virtual classes Our commitment to the environment and diversity: Work for an organization committed to environmental protection Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great. Schedule:Full time Shift: Variable Length of Contract: Not Applicable (Regular Position) Work Location:1155 East 6 Avenue (7767), Vancouver, BC Travel Requirements: Up to 10% Posting Category/Function: Field Operations & Installation Requisition ID: 305002 At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Customer ExperienceLocation: Vancouver, BC, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Operations Manager, Performance Management, Equity, Network, Telecom, Operations, Human Resources, Finance, Technology Apply now »