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Video Communications Editor
Ledcor, Vancouver, BC
Job Summary: You are a trained videographer/video editor with hands-on experience creating engaging and informative internal videos in a large, complex organization. As a Video Communications Editor, you understand the value of brand aesthetic and storytelling, and can execute on-brand videos through filming (camera, lighting, audio), editing and motion graphics. You enjoy working collaboratively with a team, and you understand how to manage all the details of a project to deliver a creative product on schedule. If you can turn a small idea into an engaging story that connects employees to our company values - we want to hear from you!We have always made the safety and health of employees our first priority. We continue to closely monitor the COVID-19 situation and have implemented proactive measures across the company to curb the spread of the virus and protect those at risk. This includes flexible work arrangements, including work from home (WFH) where possible and new safe work environment protocols on all work sitesJoin the Ledcor Communications team in Vancouver, BC!Essential Responsibilities:Film engaging and informative internal video communications while applying best practices in storyboarding, cinematography, audio recording, and lightingSet up camera equipment for video shoots and support with background stagingEdit video projects in accordance with Ledcor's Brand Guidelines Incorporate typography animation and motion graphics. Spot opportunities to capture b-roll and interview footage to support other projects and find new ways to re-purpose video footage Create visual elements of operational group videos for annual employee meeting (AORM) - including videos for service, multiple awards and other initiatives. Support the team with graphic design requests from the business for various purposes, including posters, digital banners, event signage, brand elements and various other internal and external requests Coach Ledcor talent on best practices to relax and create engaging storytelling and voiceovers to educate and inspire employees. Provide on-site direction, keeping the shoot on schedule and following site safety protocol Maintain equipment inventory by following security protocols and tracking rentalsPartner with onsite Safety coordinators to ensure all safety orientation requirements are met, and personal protective equipment (PPE) is provided for film crews to enter work sitesCoordinate travel and equipment for video shoots. Travel to scout potential shoot locations prior to filming, and on scheduled filming datesQualifications:Minimum of 2 years' of video production experience and can share samples of your work Previous experience with employee communications, working with production teams, graphic design or project management is an asset Completion of post secondary education in Communications, Video or Film Production, or equivalent work experience Videographer who can execute and film a shot list with complete understanding of cinematography standards and familiarity with common DSLRs Experience working with professional cinema cameras, audio equipment, and grip/lighting gearStrong knowledge of environmental lighting and 3-point lighting setups and how to effectively expose, compose, and direct actors/models and/or interview subjects to accomplish beautiful shotsStrong understanding of video editing, colour correction and audio mixing, along with a good understanding of graphics creation and typography Ability to work independently and in a team environment, able to multi-task, set priorities and meet deadlines Proven Communication skills both verbal and written and have demonstrated ability to deliver professional, engaging and impactful messages through a variety of mediaExperienced in Adobe Creative Suite, especially Premiere Pro, After Effects, Photoshop, and IllustratorCollaborates, works well within team projects and can lead a project to successful completion Commitment to continuous improvement and excellent customer service Work Conditions:Travel to various sites and office locations (approximately 25% of the time) is requiredAdditional Information: Company DescriptionThe Ledcor Group of Companies is one of North America's most diversified construction companies. Ledcor is a company built on a rich history of long-standing project successes. But when you work for Ledcor, your experience will go far beyond the project. Do you want a career that means more? Join our True Blue team now!Employment EquityAt Ledcor we believe diversity, equity, and inclusion should be part of everything we do. We are proud to be an equal-opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other identifying characteristic are encouraged to apply.Our True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. We are committed to continuing to build on our culture of empowerment, inclusion and belonging. Date PostedAug 4, 2021 1067 West Cordova Street, Vancouver, BC, Canada
Senior Copywriter
LUSH Fresh Handmade Cosmetics, Vancouver, BC
As Senior Copywriter you immerse yourself in creative initiatives with the ability to conceptualize, develop and produce unique, strategy driven marketing collateral. In this role, you work with a large, cross-functional creative team to aid in the conception, development and execution of marketing assets across a range of platforms. This is a hands-on rolewhere you deliver impactful copy, set the bar for a skilled team of creative copywriters who you also lead and coach. You are a great communicator in every aspect, are able to pitch ideas and work created with passion and demonstrate drive to produce original and unique creative.We're looking for a diverse skill set that will complement our branding initiatives as well as multi-platform solutions, with a detailed focus on print, product packaging and signage, editorial, social, film, photography, and digital. The Senior Copywriter will be responsible for the preparation of persuasive, compelling copy that motivates and inspires the Lush customer.As a growing business, Lush needs people that can adapt and evolve to the needs of our business, analyse and respond to your business needs. Our Lush staff live with purpose, finding their personal value connection with the values of our business, bringing their work and life paths into one holistic journey. #mylushlifeReporting to the Managing Editor, the Senior Copywriter undertakes the following:RESPONSIBILITIES: Support the Managing Editor to ensure all copy created for Lush reflects the brand tone and personality and DEIB (Diversity, Equity, Inclusion and Belonging) standards Lead and coach a team of copywriters which includes reviewing and approving work for release Perform a final review of all customer-facing copy to ensure grammar, spelling, tone of voice, etc. are accurate and in line with the Lush style guide Write and edit copy for all external-facing assets including headlines, web copy, emails, signage, editorial pieces and more for assigned POD (working group) Provide mentorship, coaching and guidance for copy team members, aiding in their professional development and understanding of the Lush tone of voice Proofread content written by external contributors to ensure it is engaging, error-free and on-brand Conceptualize and present outside the box ideas and content for upcoming marketing campaigns in line with the strategic goals outlined in the business brief Work with the Film and Photo team to develop and produce supporting copy for video assets Work with the Digital Team to ensure all content appearing on the Lush website is optimized for search using SEO copywriting best practices Work with the Creative Team to ensure all copy in layouts is accurate prior to release Champion high creative standards, adhere to tight deadlines and implement last-minute changes as needed You bring the following QUALIFICATIONS:Required: 7+ years of professional writing experience in a studio, agency or corporate environment Proven success in managing and mentoring a team of writers A Bachelor's Degree in English, Communications, Creative Writing, Journalism, Marketing or related experience Exceptional communications skills, both written and verbal Demonstrated skill in developing and executing creative concepts Demonstrated ability to mentor and develop other team members Experience in writing advertising (digital and print), brand messaging, web copy, and other marketing collateral Proficiency writing for print, as well as web copy with an understanding of search engine optimization (SEO) best practices Experience with the creation of marketing materials from concept to production Ability to effectively manage time and establish clear objectives and day-to-day priorities in a fast-paced work environment A thorough, accurate and consistent work practice with an acute attention to detail An energetic, enthusiastic, motivated and open-minded attitude Preferred: Experience working as part of an in-house copy team in an office environment Experience writing longer editorial pieces, as well as conducting interviews for stories Thriving with a diverse company culture, celebrating the uniqueness of our staff and committed to inclusion. We are proud to be an equal opportunity employer.We thank all interested applicants; however, only qualified candidates will be contacted.
Manager, Global digital experience - employee
WSP Canada, Montreal, QC
In a context of rapid organizational growth, where opportunities abound for people who love to build and collaborate, this is an opportunity to be a key player in shaping and managing the digital experience for 67,000 employees worldwide. Reporting to the Director, Global Digital Experience, you will be responsible for the employee digital experience. As the owner of this digital experience, you will collaborate with cross-functional teams at the global and regional levels, including Communications, Information Technology, among other functions. This position does not include personnel management and is based in the heart of Montreal as a hybrid position, three days per week. RESPONSIBILITIES You will be responsible for the roadmap and execution. You are a master communicator, able to share a vision and present ideas to all levels of the organization. You collaborate as easily with technical people, as you do with creative ones. You know how to use problem-solving, project management and soft skills to successfully implement digital projects. More specifically, in this role, success will be achieved through: Continuous improvement of our internal digital experience for employees: Take an active role in seeking feedback from employees and stakeholders, identifying areas of improvement, and implementing enhancements over time. Stay updated with industry trends and best practices to ensure the site remains relevant and valuable. Advocate for the employee to ensure a user centric approach. Manage the features backlog and prioritize configurations and development that will add maximum value to employees. Governance and promotion of best practices for long-term scalability of WSP's digital experience: Establish and enforce governance policies. This includes defining guidelines for content management, publication, and access permissions. Promote best practices among content editors though communities of practice, stakeholder meetings and collaboration with our peers in internal communications. Collaborate with subject matter specialists to address any areas of training and support required for the internal communication teams. Build relationships with key stakeholders to help champion best practices. A positive user experience for employees: Ensure the site's structure, navigation, and layout to make it intuitive and user-friendly. Oversee overall content strategy, design and writing standards for optimizing engagement, the search experience and accessibility. Facilitate the use of tools and features that enable employees to be more engaged and productive. Collaborate with team members to conduct user testing on a regular basis and gather feedback to improve the site's usability. Key insights to monitor and inform WSP's intranet evolution: Gather analytics and reports on site usage, engagement, and feedback to help assess effectiveness and make informed decisions for improvements. Overseeing technical aspects of the intranet through collaboration with WSP's IT colleagues and platform provider: Work closely with IT and platform provider to address any technical issues or enhancements needed for the site. Ensure to understand the impacts of technical issues and decisions on the overall strategy and ultimately employee experience. EXPERIENCE AND SKILLS 5 to 7 years of experience in managing large web-based and digital projects, preferably in an international setting Experience in managing and implementing intranets, preferably in a large professional services firm, is an asset Displays in-depth knowledge and understanding of Usability, User Experience, and information architecture, including a high-level of comfort with web-based technologies Strong understanding of Content Management Systems (CMS) Knowledge of SharePoint and Microsoft Active Directory is an asset Project Management experience is an asset Client-oriented, agile and solutions focused Pioneer profile, comfortable in a fast-paced role, proven ability to perform in a constantly changing environment. Strong leadership skills and business acumen with a proven ability to influence and effect change in an organisation Motivated by teamwork, collaboration, and the achievement of concrete results Strong written and verbal communication skills Diploma in Communications, Digital Marketing/ Media, IT or any related field WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Intermediate Technical Writer/Editor to review, edit, and coordinate content for operational procedures - 18584
S.i. Systems, Calgary, AB
Our Oil and Gas client is looking for a Intermediate Technical Writer/Editor to review, edit, and coordinate content for operational procedures - 18584Must Haves:6+ years experience with Technical Editing and Writing (editing and proofing for editorial reviews and formatting of procedural documents)Experience working with Document Control group supporting information managementExperience with MS Office Suite, SharePoint, and Adobe Acrobat ProResponsibilities:Experience managing and coordinating multiple project assignments simultaneously in a deadline-driven environmentSupport Quality Assurance/Quality Control review and publishing of proceduresWill need to reference and have citation abilities (federal regulations, websites, technical reports, maps, journal articles, and email correspondence) Apply
Intermediate Digital Content Writer- Digital Website Content Writing for Banking Website - 73282-1
S.i. Systems, Toronto, ON
Job Description: Position Title: Content editorLine of Business: Enterprise Digital Target Start Date: April 17th 2024Contract Duration: 6 monthsExtension/FTE: possiblyRemote/Hybrid: Hybrid - 1 day a week Wednesday, 3rd Friday of every month.Location Address: 81 Bay 16th FloorWho will the candidate be working with on a Daily basis: The candidate will be working with their ''pod'' which consists of a design lead, visual and user experience designers and content designers. Will also work with Product Owners, different lines of business and legal.Job Description:As a Digital Content Writer (Content Designer), you’re responsible for writing, editing and proofreading copy for our public-facing channels. Working with our cross-disciplinary design teams, you’ll develop innovative content that delivers a best-in-class user experience. You’ll connect with our clients through a brand personality that's trustworthy, helpful and friendly. And you’ll bring it to life with human-centric copy that leverages a deep understanding of strategic insights, business goals and user needs. Through the language you choose and the stories you tell, you’ll move the dial on site-wide enhancements one word, one page and one project at a time.Your primary responsibility is to follow, create and maintain editorial standards, ensuring fully optimized content is on brand, meets user and business goals and maintains a consistent voice and tone. You’ll deliver cohesive and compelling copy that communicates the core value of our products and services, while applying SEO tactics to increase site visibility, click-throughs, authority, engagement and sales. Your knowledge of accessibility best practices and inclusive writing principles will help make our audience feel welcomed and valued.Research:· Support projects in their initial phase, conducting content strategy tasks and UX research as needed; this includes competitive research, content inventories, drafting usability questions and wire frame copy, and moreContent creation:· Manage all facets of the editorial process throughout a project's lifecycle, which includes supporting French translation· Write, edit and proofread original (and supplied) copy, ensuring it’s accurate, on brand and meets business objectives· Ensure content meets CIBC style/brand, voice/tone and quality standards; copy must be clear, concise, conversational, follows accessibility requirements and the principles of plain language, is searchable and works for all channels and viewportsContent authoring:· Build pages in our CMS, performing tasks/skills consistently, accurately and independently· ​​​​​​​Troubleshoot and address defects· For project implementations (program launches), you may be required to provide content/authoring support during the implementation, which can include evenings and weekendsSubject matter expert and training:· Review copy decks to ensure we maintain a consistent voice and tone throughout our properties (senior content designer) Must haves:• 5+ years of previous experience - content editor /content design/UX writing/digital marketing/editorial environment• Excellent working knowledge of CP Style• Experience writing marketing type content, writing for web and/or digital propertiesNice to have:• Previous banking experience• Experience with AEM or similar CMS• Familiarity with enterprise project methodologies and publishing/workflow tools• Previous experience working with cross-disciplinary teams of UX and Creative Designers, Content Strategists, Product Design Leads and more• Familiarity with the principles of content strategy and inclusive writing• Familiarity with WCAG 2.0 Accessibility Standards and plain language principles• Working knowledge of SEO and user experience• Jira/ConfluenceEducation and Certifications: Degree in English, Marketing, Journalism or Technical Writing with strong language skills (or equivalent work experience) Apply
Digital Content Associate
Amazon, Chennai, Tennessee, India
BASIC QUALIFICATIONS- Graduate- Good Aptitude- Knowledge of Excel- Ability to communicate effectivelyDESCRIPTIONThe Primary responsibility of the role is to perform Data operations in Digital Platform.The role will require the candidate to quickly understand the eBook content editing tools and operation workflow tools.Need to continuously adapt and learn new features on the Editors and improve on his/her acumen to quickly edit and fix up contents. He/she has to follow editing SOP to spot/catch errors in the content.Needs to perform content quality check to qualify user experience for content viewing (flow and format quality) and usage on the Kindle device. Need to use software tools for quality audit, content editing and data capture.The associate will need to be aware of the operations metrics like productivity (Number of titles processed per hour), quality (defect %age) and delivery/latency SLA. The associate will be measured on his compliance to these Metrics, SLA requirements, QA guidelines, team and personal goals.Should be a team player and come up with improvement ideas to his direct report and improve the editing/QA process.The associate will need to often contact stakeholders globally to provide status reports, communicate relevant information and escalate when needed.The role is an individual contributor role.The role requires a graduate degree with exposure to MS office and comfort with numbers.In addition the associate should have attention to detail, good communication skills, and a professional demeanor.May be required to audit /evaluate books with adult content.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDPREFERRED QUALIFICATIONS- Ability to meet deadlines in a fast paced work environment driven by complex software systems and processes- Self starter, good team player- Strong attention to detail in editing content and deep dive and identify root causes of issues- Good at problem solving, data analysis and troubleshooting issues related to content editing- Good interpersonal skills to manage ongoing relationships with software team and inter operations teams- Working knowledge of XML standards would be an added advantage- Knowledge of or experience in Publishing industry is a big plus- Should be able to write SQL queriesSalary: . Date posted: 04/10/2024 09:17 AM
Technical Editor
WSP Canada, Vancouver, BC
The Opportunity: The Technical Editor role is an intermediate level position for technical writing and editing in WSP Earth & Environment - Mining. In this role, the incumbent works under the supervision of the Senior Technical Writer and Editor, Team Lead and mentorship of the Senior Technical Writer and Editor to provide editorial support to technical teams across Canada. This role may require more complex editing tasks that will involve the use of independent judgement and sound decision making. We are open to consider candidates across Canada. Why choose WSP? We value and are committed to upholding a culture of inclusion and belonging Our Flexible Work Policy - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives. A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer. Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada. Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things. A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey.We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future.#WeAreWSP #GlobalMiningWhat you can expect to do here: Technical Work Edit documents prepared by subject matter experts across business lines to the agreed upon level (i.e., copy edit, stylistic edit, proofread) to improve readability, promote consistency, and manage risk; Support development and maintenance of internal procedure and guideline documents; Assist with the development of technical writing training; provides training presentations to staff as required; Prepare and maintain project-specific style sheets for use by authors, reviewers, editors, and administrative support staff; Prepare and maintain editing checklists for large, multi-discipline projects; Assist in the preparation of new technical procedures and revisions to existing technical procedures; Communicate in a professional and courteous manner with all clients, internal and external. Supervising and Mentoring Assist Senior Technical Writer and Editor and Senior Technical Writer and Editor, Team Lead with mentoring consultants on technical writing and mentoring new staff on team norms; Mentor staff in other roles (e.g., administrative and word processing) who are looking to develop their editing skills.What you'll bring to WSP: University degree and five years of technical writing and/or editing experience; Proficient knowledge of Microsoft Office products; Desired: formal training in technical writing or editing; Desired: editing certification.CompensationExpected Salary (all locations): $46,500 - $79,000WSP Canada is providing the compensation range that the company in good faith believes it will pay for this position based on the successful applicant's education, experience, knowledge, skills, abilities in addition to the specific geographic location. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Technical Editor
WSP Canada, Calgary, AB
The Opportunity:The Technical Editor role is an intermediate level position for technical writing and editing in WSP Earth & Environment - Mining. In this role, the incumbent works under the supervision of the Senior Technical Writer and Editor, Team Lead and mentorship of the Senior Technical Writer and Editor to provide editorial support to technical teams across Canada. This role may require more complex editing tasks that will involve the use of independent judgement and sound decision making. We are open to consider candidates across Canada. Why choose WSP? We value and are committed to upholding a culture of inclusion and belonging Our Flexible Work Policy - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives. A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer. Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada. Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things. A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey.We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future.#WeAreWSP #GlobalMiningWhat you can expect to do here:Technical Work Edit documents prepared by subject matter experts across business lines to the agreed upon level (i.e., copy edit, stylistic edit, proofread) to improve readability, promote consistency, and manage risk; Support development and maintenance of internal procedure and guideline documents; Assist with the development of technical writing training; provides training presentations to staff as required; Prepare and maintain project-specific style sheets for use by authors, reviewers, editors, and administrative support staff; Prepare and maintain editing checklists for large, multi-discipline projects; Assist in the preparation of new technical procedures and revisions to existing technical procedures; Communicate in a professional and courteous manner with all clients, internal and external.Supervising and Mentoring Assist Senior Technical Writer and Editor and Senior Technical Writer and Editor, Team Lead with mentoring consultants on technical writing and mentoring new staff on team norms; Mentor staff in other roles (e.g., administrative and word processing) who are looking to develop their editing skills.What you'll bring to WSP: University degree and five years of technical writing and/or editing experience; Proficient knowledge of Microsoft Office products; Desired: formal training in technical writing or editing; Desired: editing certification. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Sr. Site Merchandiser
Amazon, Bengaluru, Any, India
BASIC QUALIFICATIONS- Bachelor's degree- Experience with Microsoft Office products and applicationsDESCRIPTIONAre you a tech enthusiast who loves all things tech, including your mobile phone? Do see opportunities to change and shape how Indian customers learn about and shop for smartphones? Do you enjoy marketing and working with some of the largest brands in the country? If yes, then this is the opportunity for rockstar performers who are interested in marking.This is an opportunity to support key launches and activities in one of the most important, visible and fast growing, large categories - Mobile phones. As a Associate - Site Merchandising you will ensure that customer experience and expectations are set and met to a high standard across Amazon Home Page, Category Page and any landing pages. He or she will execute and schedule content on emails, home pages, category pages, and pages across the site based on the inputs shared by Vendor Managers and Marketing Managers. Also prepare a report on performance and traffic data to our management teams. He or she will assist in creation of new brand and product stores based on the inputs of the Marketing Manager.This person will be involved in coordinating with the category managers, designers, and other editors in similar roles across the business.This role is an ideal step for those looking to learn marketing from a high performance team, and understand how marketing at Amazon works.Ideal requirements: Amazon is seeking an high performing, innovative, creative professional to quickly learn all the marketing actions, and then all key actions for your respective brands, events and marketing across traffic channels and on-site.Roles & Responsibilities- Coordinate with multiple teams to provide thorough, engaging and high conversion customer experience by• Owning sections of store merchandising and curations• Running and analyzing proof of performance reports• Learning Merchandising tools and widgets• Assist execution of the plan as per site merchandising calendar. This includes email programs, new product launches, cross-category placements, developing and executing Amazon site-wide events, browse tree design and search results• Assist in developing merchandising for large storewide promotions, and work closely with category managers and merchandizing team to schedule promotions• Support the creation of emails, category pages, brand stores, campaigns, and develop and manage free search improvement projects• Synthesize and analyze relevant content/traffic metricsIdentify customer triggers and barriers by using surveys, in-depth research and customer immersions - Understand and use merchandising and customer-facing metrics to guide decision making - Identify opportunities for automation, and scale winning experiences - Improve performance of paid traffic channels by partnering with all traffic-driving mechanisms (Search, Affiliates, Email, SEO etc.)Amazon's vision is to enable customers globally to find, discover, and buy anything online.We are looking for a smart, high performing results-oriented Associate - Site Merchandising to be a part of growing our business. The successful candidate should be execute flawlessly while demonstrating ability to think strategically as well. This role is based in Bangalore.The Sr. Associate - Site Merchandising must be able to think and act both strategically and tactically. The ideal candidate will demonstrate the following:Key Requirements• Ability to handle high visibility, high pressure launches with clear, firm communication to all stakeholders- Responsible for planning and executing best in class site and email merchandising strategies.-Designing and executing online campaigns which improve customer experience• Strong communication skills; experience in coordinating teams and communicating to Category Managers, Brands• Strong bias for action and ability to prioritize• Ability to use hard data and metrics to back up feature and customer segment recommendations• Working independently on key deliverables• Aptitude for organization, flexibility and producing results in a fast paced environment• Capability to meet our technical requirements, which include HTML, XML and Excel, plus the ability to learn our in-house tools quickly-Good appreciation or interest for Marketing as a Job FamilyWe are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDPREFERRED QUALIFICATIONS- Experience in e-commerce, digital marketing, customer service delivery or digital salesSalary: . Date posted: 03/27/2024 10:18 PM
Director of Cinematography - Layout
Disney Interactive Media Group, Vancouver, Any
Job Summary:The Director of Cinematography - Layout plays an integral role in the production team. They are responsible for supervising and delivering all aspects of cinematography, from animatic through the final film output. The Director of Cinematography - Layout will oversee a team of artists working together to capture the impression of the Director's vision through the camera including environment asset creation. This is a regular, full time, staff position that will be located at our Vancouver, BC studio. Please note that relocation eligibility may be determined based on role and individual circumstance.Role SpecificsWork with the Director, VFX Supervisor, and Director of Cinematography - Lighting to realize their vision to define and implement the Cinematography style and practices for the show.Supervise a Layout Team composed of layout artists in creating the world that is specified by the Director.Supervise the creation of the camera rig and lens packages to be used for the show.Maintain functional parity between Layout, Animation, and Lighting.Direct the continuing maintenance and streamlining of the Layout process.Develop and maintain portions of the environment bibles, specifically in relation to the technical implementation of pertinent characteristics.Work closely with the Animation Team to ensure the successful collaboration, handoff, and execution of environments and cameras.Partner with the Director of Cinematography - Lighting, following all shots from conception to completion.Partner with the Editor and editorial department to ensure that the Director's cinematic vision is captured.StrategyResponsible for consumability and efficiency of deliverables into downstream departments.Drives department processes, bidding, and reviews .Determines resource needs and collaborates with studio, show, and department leadership in finding staffing solutions.Analyzes and determines cost implications of requests and strategizes on solutions in partnership with show leadership. Leading PeopleCreates an inclusive and safe work environment by carefully managing sensitive information, making rooms feel open and comfortable, creating space for everyone to have a voice, and addressing bias when it occurs.Sets the creative and technical vision/expectations for the supervisors, leads, and department. Responsible for seeing that vision through to completion.In tight conjunction with the Production Management and AM, inspires and motivates the supervisors, leads, and department. Responsible for the tone and morale of the department.Contributes to the overall craft and leadership development of supervisors, leads, and department through setting expectations, delivering consistent constructive feedback, recognition, and accountability.Collaboration Creates, models, and supports a collaborative work environment within the team and between departments on the show.Identifies solutions and compromises in partnership with other department leaders utilizing a holistic view to meet show vision.CommunicationProvides regular updates to show leadership on the progress, health, and direction of the team.Keeps the team informed with context for show related changes and updates.Studio StewardshipStudio Culture- Actively fosters an inclusive, innovative, and collaborative environment so every employee can contribute at the highest levels.Technology, Tools, and Workflow - Engages in the creation and execution of technical standards, pipeline conventions, and workflows to support the department, show, and studio.Department Stewardship - Partners closely with peers and the Artist Manager to support an environment of creativity, trust, and innovation. Actively involved in assessment, casting, hiring, and overall growth of artists.Recommended ExperiencesMinimum 4 years of leadership experience that demonstrates a strong ability to lead and mentor others.Demonstrated history of problem solving and project management skills.Ability to quickly learn and adapt to WDAS standards, pipeline, tools, and workflows as they relate to discipline(s) you would be leading.Understanding of the disciplines/craft which you would be leading.Bachelor's degree or higher in Art, Illustration, Cinema Studies, Computer Graphics, Engineering or equivalent experience.Experience as a Layout Supervisor, Sequence Supervisor, CG Supervisor, or similar role in CG Animation and/or Visual Effects production.Experience with camera rigs and mechanics and a strong understanding of lens effects.Experience in doing previs, providing a blueprint, prior to production crews starting.Strong understanding of the principles of cinematography and animation.Strong knowledge and technical understanding of digital pipeline issues.Strong knowledge of each of the following technical areas:Maya® 3D Modeling and Rigging3D Texture painting and mapping techniquesAnimation principlesThe Unix/Linux environmentSkill in the following areas is desired: DSequencerTraditional drawing, painting, design and/or sculptureKnowledge of anatomy, kinematics and physical behaviorsThe hiring range for this position in British Columbia, Canada is C$178,500 to C$231,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A full range of medical, financial, and/or other variable pay or benefits, may be offered dependent on the level and position offered.About Walt Disney Animation Studios: Combining masterful artistry and storytelling with groundbreaking technology, Walt Disney Animation Studios is a filmmaker-driven animation studio responsible for creating some of the most beloved films ever made. Disney Animation continues to build on its rich legacy of innovation and creativity, from the first fully-animated feature film, 1937's Snow White and the Seven Dwarfs, to our 62nd animated feature, Wish, releasing November 2023. Among the studio's timeless creations are Pinocchio, Sleeping Beauty, The Jungle Book, The Little Mermaid, The Lion King, Frozen, Big Hero 6, Zootopia, and Encanto. About The Walt Disney Company: The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: Disney Entertainment, ESPN, Disney Parks, and Experiences and Products. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished. This position is with Walt Disney Animation Studios Vancouver Inc. , which is part of a business we call Walt Disney Animation Studios .Salary: . Date posted: 04/03/2024 10:07 AM
Digital Journalist, Audience Engagement
Australian Broadcasting Corporation (ABC), Brisbane, Any, Australia
Digital Journalist, Audience EngagementJob no: 503842 Work type: Contract Full Time Location: Brisbane Categories: Journalism/Content Making Be a part of Australia's independent national broadcaster Contract vacancy for approximately 9 months Full-time hours The ABC strives for diversity and inclusion in the workplace, and to promote a culture of opportunity. Through its services the ABC seeks to represent, connect and engage with all of the Australian community. In line with our focus on diversity, applications are strongly encouraged from Indigenous Australians, people from a range of cultural and linguistic backgrounds, people with disability and LGBTIQ+ individuals. The ABC also aims to achieve a gender-balanced workforce. For more information on inclusive employee networks within the ABC please refer to and About the Role Are you passionate about ensuring the news industry caters to all kinds of news consumers? Are you interested in spotting emerging audience trends and helping to shape the news agenda? You'll be right at home in our Audience Engagement team. In this role you will produce high-quality content that resonates with key new audiences the ABC is seeking to reach on digital platforms. You will identify trends in audience behaviour, such as through activity on search engines, to contribute ideas for relevant content for a variety of audiences and demographics. And you'll be able to break down complex topics so that we're explaining what's behind the latest developments. The role will also involve: Helping to ensure ABC News Digital content is highly visible in search engines and other digital destinations, such as Google Showcase. Utilising strong writing skills and subject matter knowledge to break down complex subjects into content that is easy to understand and broadly accessible. Maintaining a strong awareness of third-party environments, such as social media, search engines and other digital destinations. Generating stories that are relevant to a broad section of Australians and reflect the cultural, geographic and socio-economic diversity of the country. About You We are seeking a journalist with advanced experience in digital journalism or other relevant journalism environment. You will have thorough understanding of the way news stories are presented online and considerable experience with digital news publishing systems. You will also have: Highly developed ability to produce accurate and concise copy, and ability to produce engaging, digital-first content. The ability to work as part of a team and meet tight deadlines. A demonstrated and ongoing interest in finding and telling stories that reflect Australia's diversity A proven ability to source and maintain contacts across the broader Australian community. For further details on the role and requirements, please refer to the full position description: About ABC News is the most respected name in news and current affairs and the nation's leading independent news service on television, radio, digital and social media. Our flagship brands and services include , , , , , , , , ABC News 7PM, ABC News on digital and social media and ABC news channels on radio and television. For further information on this position please contact Grant Sherlock, Managing Editor, ABC News Digital via . We respectfully request that recruitment agencies do not submit applications for this position. For more information on working at the ABC visit Applications Close: 11:55 pm, 17th April, 2024 Advertised: 03 Apr 2024 11:00 AM E. Australia Standard Time Applications close: 17 Apr 2024 11:55 PM E. Australia Standard TimeSalary: . Date posted: 04/03/2024 10:04 AM
SR SAP Techno-Functional Workforce Consultant with time and attendance for a SAP ECC to S4 Hana migration
S.i. Systems, Toronto, ON
Our client is seeking a SR SAP Techno-Functional Workforce Software Consultant with time and attendance for a SAP ECC to S4 Hana migration Responsibilities:Utilize extensive work experience in Workforce Software Time and Attendance to provide day-to-day support for systems.Act as a subject matter expert, certified in WFS functional, configuration, integration, and reporting practices.Demonstrate expertise in using Workforce Formula Language, Crystal Reports, SQL, and JavaScript to enhance system functionality.Manage Time management and HCM process knowledge effectively to optimize system performance.Hands-on experience in configuring bank accruals, premiums, TCPs, and Policy Editor configurations within the Workforce Software environment.Ensure in-depth understanding of WFS Integration processes, including Scheduled Scripts and Web Services, for seamless system integration.Develop custom reports based on requirements and possess the ability to debug and adjust as necessary.Collaborate with consultants from other modules for incident resolution and service enhancements.Participate in enhancement requests and projects as required, providing expertise and support.Must-Haves:5+ years working with SAP Workforce Software Time and Attendance.Workforce Formula Language, Crystal Reports, SQL, and JavaScript.HCM SuccessFactorsWFS Integration processes including Scheduled Scripts and Web Services.Ability to develop custom reports and debug Certification in WFS functional, configuration, integration, and reporting practices.Nice-to-Haves:Onsite ReginaConfiguring bank accruals, premiums, TCPs, and Policy Editor configurations.Incident resolution and service enhancements.Availability during standard work hours, Monday to Friday, 8 am to 5 pm CST. Apply
Associate Site Merchandiser, Home
Amazon, Bengaluru, Any, India
DESCRIPTIONAmazon's vision is to enable customers globally to find, discover, and buy anything online.We are looking for a smart, results-oriented Associate - Site Merchandising to be a part of growing our business. The successful candidate will be responsible for planning and executing best in class site and email merchandising strategies. This role is based in Bangalore.As a Associate - Site Merchandising you will ensure that customer experience and expectations are set and met to a high standard. He or she will execute and schedule content on emails, home pages, category pages, and pages across the site based on the instructions/inputs shared by Marketing manager. Also prepare a report on performance and traffic data to our management teams. He or she will assist in creation of new brand and product stores based on the inputs. This person will be involved in coordinating with the category managers, designers, and other editors in similar roles across the business.Main responsibilities will include:• Coordinate with multiple teams to provide thorough and authoritative category creative content• Owning sections of store merchandising and curations• Running and analyzing proof of performance reports• Learning Merchandising tools and widgets• Assist execution of the plan as per site merchandising calendar. This includes email programs, new product launches, cross-category placements, developing and executing Amazon site-wide events, browse tree design and search results• Assist in developing merchandising for large storewide promotions, and work closely with category managers and merchandizing team to schedule promotions• Support the creation of emails, category pages, brand stores, campaigns, and develop and manage free search improvement projects• Synthesize and analyze relevant content/traffic metrics.The Associate - Site Merchandising must be able to think and act both strategically and tactically. The ideal candidate will demonstrate the following:• Designing and executing online campaigns which improve customer experience• Strong communication skills; experience in coordinating teams and communicating to Category Managers• Strong bias for action and ability to prioritize• Ability to use hard data and metrics to back up feature and customer segment recommendations• Working independently on key deliverables• Aptitude for organization, flexibility and producing results in a fast paced environment• Capability to meet our technical requirements, which include HTML, XML and Excel, plus the ability to learn our in-house tools quicklyWe are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDBASIC QUALIFICATIONS- Bachelor's degreePREFERRED QUALIFICATIONS- 1+ years of sales experienceSalary: . Date posted: 04/12/2024 09:04 AM
Digital Editor, ICI TOU.TV (French Services) (Telework/Hybrid)
Canadian Broadcasting Corporation, Montreal, Quebec
Position Title: Digital Editor, ICI TOU.TV (French Services) (Telework/Hybrid)Status of Employment:Contractee Long-Term (Fixed Term)Position Language Requirement:Language Skills:Work at CBC/Radio-CanadaAt CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance. Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.Unposting Date: 2024-04-23 11:59 PMThis role is a hybrid work arrangement. Work schedule to be discussed with Hiring Manager according to the guidelines defined by the department.One-year assignmentYour roleThe successful candidate will perform two distinct roles. The first will be to act as a YouTube expert, where you will be instrumental in managing our presence on the streaming video platform. The second will be to monitor and upload content to the ICI TOU.TV platform in conjunction with other team members.Responsibilities:YouTube channel management (50%) :Work closely with managers and colleagues to devise effective editorial strategies for our YouTube channel.Come up with creative ways to promote our YouTube content and make it widely discoverable.Adapt existing short- and long-form videos with an eye to optimizing their discoverability potential.Organize and compile content, ensuring that titles, descriptions, thumbnails and metadata are optimized.Make effective use of YouTube management and analytics tools to track the channel's performance and adjust our posting and engagement strategies accordingly.Manage engagement with the YouTube community.Uploading content to ICI TOU.TV (50%):Work closely with the production, coordination and digital editorial teams to ensure the smooth uploading of content.Track timelines and incorporate quality control points at each stage of the content uploading process.Gather the necessary content elements to ensure a consistent experience for our users.Qualifications:Bachelor's degree or equivalent.Three years' relevant experience.Requirements:Good knowledge of the arts and entertainment scene.Strong ability to manage YouTube channels and use related analytics tools.Solid command of video processing tools.Ability to work well independently and with others.Ability to be accurate and thorough.Excellent communication and organizational skills.Ability to quickly become proficient in software relevant to your job focus, including the ICI TOU.TV content management system.Knowledge of SEO strategies and techniques an asset.Ability to react quickly to changes.Excellent command of written French.Selected candidates will be tested as follows:Interview.Theory test.Interested in helping make our platform even better? We would love to hear from you!Candidates may be subject to skills and knowledge testing. We thank all applicants for their interest, but only candidates selected for an interview will be contacted. CBC/Radio-Canada is committed to being a leader in reflecting our country's diversity. That's because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That's why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada's public broadcaster. For more information, visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to [email protected] . You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our corporate website . All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of interest . In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.Primary Location:1000, Rue Papineau, Montreal, Quebec, H2K 0C2Number of Openings:1Work Schedule:Full timeSalary: . Date posted: 04/11/2024 08:07 PM
Technical Writer - Builder Experience and Success
Amazon, Hyderabad, Any, India
BASIC QUALIFICATIONS* 3+ years of technical writing experience* Bachelor's degree* Proven track record in technical editing and writing, demonstrating the ability to distill and articulate complex information clearly.* Self-directed and adept at working independently, yet equally comfortable and effective in a collaborative team environment.* Strong affinity for technology, with demonstrated experience in using Content Management Systems (CMS).DESCRIPTIONThe Builder Experience and Success team empowers Amazon engineers, designers, and product managers (i.e., "builders") to maximize their impact on Selling Partners. We provide products that make builders' lives easier and reduce the effort they need to spend on undifferentiated tasks so they can focus innovating. Our tools and services make it simple for builders to design, develop, launch, and A/B test high-quality, performant, and secure applications for Amazon Selling Partners. The Builder Experience and Success team is seeking a motivated and passionate Technical Writer who possess a unique balance of technical depth and excellent stakeholder management skills. The Technical writer will partner with internal Amazon teams to enhance their use of Amazon builder tools. Your responsibilities will include managing the internal Builder documentation portal, creating training materials, and authoring developer tools documentation .The ideal candidate for this role will possess exceptional writing skills and the discipline to track and manage editorial work across multiple projects simultaneously. You will demonstrate strong stakeholder management skills, gathering requirements for documentation, analyzing gaps, and managing competing priorities. Your ability to set clear expectations and timelines is crucial, as is your capacity to work independently while adhering to our processes, and guidelines. As a Technical Writer in the Builder Experience team, you will work within a cross-functional environment alongside a talented team of editors. The role will involve producing high-quality technical documentation and demonstrating excellent communication skills. You will follow our style guides to create clear and concise content that aids Amazon Builders in their success. Collaborating with fellow writers and internal business partners like program managers, UX designers, and software development engineers, you will develop impactful content. Key job responsibilities* Create documentation for internal Amazon Builders in collaboration with Subject Matter Experts (SMEs).* Strategize and write content for complex projects impacting Builder experience.* Manage a work queue of documentation requests* Constantly advocate for improvements to the Builder experience and documentation quality standards* Author content according to a style guide and , and identify opportunities to updating or improving our content standards* Follow existing content maintenance and support mechanisms* Peer review other Technical Writers' workWe are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS* Experience thriving in dynamic, fast-paced environments* HTML/XML experience* Familiarity with AWS productsSalary: . Date posted: 04/08/2024 10:33 AM
Advisor, Incident Response
Dell, Bangalore, Any, India
Advisor, Incident ResponseThe Dell Security & Resiliency organization manages the security risk across all aspects of Dell's business. We are currently experiencing incredible growth to meet the security needs of the world's largest technology company. With team members located in over 15 countries, you will have an excellent opportunity to influence the security culture at Dell and further develop your career.Dell is a worldwide provider of information technology services and business solutions to a broad range of clients. We seek men and women who share our values, thrive in a team environment, and recognize the importance of accountability; people who strive to exceed expectations to ensure our Clients' success.What you'll achieveWe are currently seeking for an Advisor, Incident Response for Operational Detection, Analysis and Response to join our Security & Resiliency team, based in Bangalore, India.You Will:Use expertise in malware reverse engineering and analysis to evaluate and analyze complex malicious code through the use of static and dynamic malware analysis tools, including disassemblers, debuggers, virtual machines, hex editors, and un-packers.Perform research in the area of malicious software, vulnerabilities, and exploitation tactics, and recommend preventative or defensive actions.Conduct reverse-engineering for known and suspected malware files. Investigate instances of malicious code to determine attack vector and payload, and to determine the extent of damage and data exfiltration.Produce reports detailing attributes and functionality of malware, and indicators that can be used for malware identification/detection, to include behavior, identified infrastructure used for command and control, and mitigation techniques. Analyze the relationship between a given sample of malware and other known samples/families of malware, and notable features that indicate the origin or sophistication of the malware and its authors.Develop network and host-based signatures to identify specific malware. Recommend heuristic or anomaly-based detection methods.Take the first step towards your dream careerEvery Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements 5+ years of experience in analysis of data for cause; identification of casual factors, root causes, and recommendations; report development; tailored presentations.Senior Malware Analyst with experience in the examination, identification and understanding of cyber threats such as viruses, worms, bots, rootkits, and Trojan horses.Proactive in preventing and containing malware infestation to protect network software and hardware integrity as well as proprietary data.Interprets, analyzes, and reports all events and anomalies in accordance with Computer Network directives, including initiating, responding, and reporting discovered events. Manages and executes first-level responses and addresses reported or detected incidents.Must possess either one or more of the following certifications - CEH, CHFI, SANS GCIH, GCFA, GREM, CISSPDesired RequirementsBachelor's or master's degree in computer science, Information Systems, or equivalent experience.Who we are:We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you.Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us here .Application closing date: 12th May 2024Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here .Job ID:R241560Dell's Flexible & Hybrid Work CultureAt Dell Technologies, we believe our best work is done when flexibility is offered.We know that freedom and flexibility are crucial to all our employees no matter where you are located and our flexible and hybrid work style allows team members to have the freedom to ideate, be innovative, and drive results their way. To learn more about our work culture, please visit our locations page.Salary: . Date posted: 04/13/2024 02:11 AM
Content Developer, D2AS Workflows
Amazon, Hyderabad, Any, India
BASIC QUALIFICATIONS- 2+ years experience in program / project management.- 2+ years experience creating content - with a portfolio to demonstrate it.- Experience with coding/content tagging (in HTML, XML or scripting languages).DESCRIPTIONAmazon's D2AS Workflows team creates and manages support content that helps our associates resolve issues for a wide range of products, including Alexa, Fire TV, Tablets and E-readers, as well as digital services like Amazon Music and Prime Video.The D2AS Workflows team is looking for a Content Developer to join their team on a full-time basis. The role will involve content development for Astro / AC3 (associate-facing content platform) and Cantilever, Message Us, and Product Lifecycle Support (customer-facing platform with self-serve support content). In addition to developing content for D2AS product and feature launches, you will identify opportunities to optimize content quality in order to improve the associate experience and solve customer issues. This role is an excellent opportunity to learn new content authoring and technical skills and gain additional insight into how the Amazon CS network collaborates to provide the best possible experience for our customers. The ideal candidate will have the ability to understand and clearly document complex technical concepts and processes. You will have experience with technical writing, content quality review or testing, and continuous improvement. You are self-motivated and able to work independently with the organizational discipline to track and manage your work for several projects within tight deadlines. The candidate will have proven ability to make quick decisions under pressure in ambiguous circumstances, and will have a record of extraordinary attention to detail and follow-through. You should have a strong quality focus and demonstrate proven innovation to find solutions to increase efficiency. You are a problem solver with an interest in technology and Amazon devices, digital products and services.Key job responsibilities• Learn how to develop content for global D2AS associates and customers.• Learn DITA XML content models and learn how to develop XML topics in the Content Management System (CMS) and workflows in Janus.• Audit existing content and analyze data to make decisions for content improvements.• Author, modify and update workflow content based on audit results to improve associate and customer experiences.• Identify opportunities to reuse content where it benefits the authoring effort, associate comprehension and issue resolution effectiveness.• Implement XML coding by hand (creating xml files, cleaning up partially coded content and adding code where needed).• Adhere to the content style guide and authoring standards.• Use the Amazon Contact Tenets (ACTs) to develop support content that raises the bar and delivers best in class customer experiences.• Analyze data reports with usage metrics for Astro and Cantilever using web analysis tools like Tableau and Heartbeat.• Respond to associate feedback on Astro within defined SLAs / resolution timeframes.• Perform global content updates, and professionally reply to feedback from our associates and partner teams.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- Experience with A/B testing.- Experience effectively partnering with remote and global team members.- Experience developing and managing content for an international audience.- Experience in Customer Service.- Experience in developing technical or troubleshooting content.- Experience coding in DITA XML, and using XMetal or Oxygen editors, or using Content Management Systems.- Experience with content metric / data analysis.- Working knowledge of Agile methodology- Experience with process and /or customer experience improvement projects.Salary: . Date posted: 04/12/2024 10:09 PM
Marketing Communications Officer
Douglas College, New Westminster, BC
Position DetailsPosition Information Position Title Marketing Communications Officer Posting Number 02166SA Location New Westminster/Coquitlam Campus Grade or Pay Level A - Pay Band 15 Salary Range $58,606 annually (with wage increments to a max of $65,718 annually, which includes a special allowance of $2,000 per annum). Salary and wage increments are in accordance with the Collective Agreement. Position Type Support Staff - Temporary Posting Type Internal/External Regular/Temporary Temporary Employment Type Full-Time Posting Category Staff Start Date 04/29/2024 End Date 07/22/2024 Day of the Week Mondays to Fridays Shift 8:30 AM to 4:30 PM Work Arrangements This temporary full-time (35 hours per week) position is available starting April 29, 2024. Regular hours of work are Monday to Friday, 8:30 am - 4pm. Shift days and times may change depending on the Department's need. Occasional evening and/or weekend work may be required. The position is located at the New Westminster campus; however, successful candidate must be available for occasional work at the Coquitlam campus. Douglas College is committed to supporting a healthy work/life balance for employees. A modified/flexible schedule and/or hybrid work from home arrangement may be considered, subject to the terms of the College's Work From Home Policy. What Douglas Offers DO what you love. Be good at it. That's how Douglas College defines a great career. It's a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC's Top Employers. We love what we do. And we're looking for passionate, motivated people to join us in making one of Canada's best colleges even better. The Role Reporting to the Marketing and Communications Supervisor, the Marketing Communications Officer assists with the development of annual and project-based marketing plans that expand the overall visibility and reputation of the Faculties and programs within their portfolio to prospective students, referrers and other stakeholders that support recruitment efforts. The Officer is responsible for the drafting, implementation, monitoring and evaluation of these marketing plans. The Marketing Communications Officer is also responsible for maintenance and integration of the College's brand voice throughout all marketing touchpoints within their portfolio. The role develops persuasive, creative and engaging content across many different mediums.Responsibilities1. Administers strategic marketing.a. Develops and maintains a deep understanding of the programs and services within respective portfolio, as well as audience profiles for each;b. Liaises with Deans/Associate Deans to understand Faculty priorities and strategic direction;c. Identifies prospective students' needs and gaps in content and recommends new topics and/or types of content;d. Collaborates on the development of strategic marketing plans for respective portfolio that supports the strategic goals of the College and aligns with independent unit goals;e. Implements, monitors and evaluates all Faculty and individual program strategic marketing plans within respective portfolio;f. Maintains high-level knowledge of unpaid marketing channels and platforms and recommends appropriate marketing tools and tactics to promote the programs, services and events within portfolio;g. Identifies media relations opportunities within their portfolio and collaborate with communications team members in the creation of media releases and pitches to generate earned media;h. Collaborates with MCO team members to collect and analyze data from a variety of sources (e.g. social media analytics, surveys, Google analytics) to prepare marketing reports that determine the effectiveness of marketing efforts and makes recommendations for future improvements.2. Research and write dynamic content. a. Researches and writes dynamic original content for core marketing materials including blog posts, web pages, social media channels, viewbooks, video scripts, newsletters, brochures and related marketing collateral;b. Applies critical and strategic thought to the development of materials and determine appropriate messaging for channel and audience;c. Writes in a clear, concise style suitable for selected marketing material and in accordance with College style;d. Researches and verifies information for marketing content using credible sources including personal interviews, Statistics Canada, industry associations and others;e. Contributes to the College-wide content marketing promotional schedule; coordinate workflow through collaboration with MCO team members;f. Creates, organizes and schedules content on Faculty or department-specific social media channels and College web pages;g. Provides substantive editing, copy-editing and proofreading services for material written by other College employees.3. Creates and Maintains marketing communication channels. a. Manages Faculty and/or program and department marketing communication channels including web pages and social media;b. Develops editorial calendars for Faculty-specific channels in conjunction with the College-wide content marketing schedule;c. Protects Douglas College's and Faculty reputation by monitoring Faculty-specific social networks and independently responding to conversations. Advises the Manager, Marketing about items that may adversely affect the College's reputation;d. Maintains high-level of knowledge and keeps apprised of changes to institutional-approved tools in order to use them effectively, including Drupal CMS , TargetX CRM , Facebook, Twitter, Instagram, and others.4. Creates visual content for marketing purposes. a. Identifies visual content needs that support Faculty and program-specific marketing objectives;b. Works with Marketing and Communications Supervisor to plan, organize and execute photo and video shoots;c. Works with Graphic Designers to create concepts that address and contribute to achieving marketing objectives;d. Contributes photo and video assets to the Digital Asset Management system in MCO , including adding tags and metadata.5. Supervisory duties a. Hires and evaluates student staff including providing orientation and ensuring the provision of appropriate training and professional development;b. Initiates and processes appropriate personnel, payroll, accounting and purchasing documentation;c. Supervises the daily operation of positions under his/her authority; provides input into staff job descriptions;d. Approves staff work schedules and time sheets;e. Ensures adequate coverage for areas that fall within the scope of responsibility, while accounting for existing budget parameters;f. Develops and administers operating budgets for area-specific marketing activities.6. Performs other dutiesa. Assists the Manager of the department when requested;b. Represents the department at internal and external meetings, as requested. To Be Successful in this Role You Will Need •A Bachelor's degree in marketing, communications, journalism, public relations, or a related field from a recognized post-secondary educational institution, as well as a minimum of three years' of directly related work experience; or an equivalent combination of education, training and experience; •Demonstrated high proficiency in copywriting for print and electronic, including research and interview skills, data analysis for content development, excellent control of style variations for different media formats, tone for different audiences, and accuracy of copy •Proven dynamic writer, editor and storyteller; •Demonstrated high proficiency in editing and proofreading skills, including excellent command of English grammar and punctuation, and a commitment to clear and accurate presentation of material; •Proven, solid grasp of marketing fundamentals and tactics including proficiency in marketing plan development and project coordination; •Proven experience in content marketing and social media management across multiple platforms including content plan development, content generation and distribution, reputation management, client relationship management and use of social media management tools; •Self-motivated, self-directed and assertive with the ability to work under minimal supervision; •Willingness and ability to investigate and identify stories and news from across the College through a marketing lens •Maintains currency with digital trends and developments, social media analytics, social listening and networking; •Demonstrated ability to synthesize complex information; •Demonstrated ability to initiate collaboration and work effectively as an integral member of a marketing team; •Understanding of office procedures as well as standard office software such as MS Word, PowerPoint, and Excel; •Working knowledge of digital photography including the ability to take publication-quality photographs in a variety of settings; •Ability to maintain confidentiality. Link to Full Position Profile Equity Statement Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status. Needs a Criminal Records Check No Posting Detail Information Open Date 04/12/2024 Close Date Open Until Filled Yes Special Instructions to Applicant Interested applicants must submit their application and all required documents online on the Douglas College Career Site www.douglascollegecareers.ca. Qualified internal applicants shall be given first consideration in filling the position. All internal applications must be received by April 18, 2024. Please ensure your resume clearly explains how you meet the required knowledge, skills and abilities of the position for which you are applying. All candidates selected for interview will need to bring original certificates and diplomas of educational credentials noted on their resume. Quick Link for Direct Access to Posting https://www.douglascollegecareers.ca/postings/12171