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Manager, Print Services (18 month contract)
Staples Canada, Richmond Hill, ON
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do As the Manager of Print Services, you will be responsible for growing sales & margin for the Print Division through effective vendor management, line extensions and the creation of new offers that are well aligned to the business strategy. You will lead a team of Specialists and execute business run activities and special projects that deliver incremental value to the business. You will also work cross-functionally with key stakeholders to ensure that these efforts are delivered on time & on budget. Specifically, you will: • Perform forecasting of sales departments & classes • Develop pricing strategies that maximize sales & profit • Perform regular sales business reviews ensuring that plans are tracking to target • Responsible for in-store visual merchandising execution, samples, and tool kits • Responsible for communication that influences associate behaviours and activities in support of achieving key business outcomes • Create category launch plans, ensuring key stakeholders are engaged, and deliverables are executed on time, as promised • Responsible for the development of creative briefs, coordinates marketing execution with key stakeholders (flyer, digital, signage) • Manage the proofing of all advertised material, lead specialists to create and submit marketing briefs • Select assortment for advertising and negotiate offers with vendors • Coordinate in store signage and in store samples • Work in partnership with merch team to ensure planograms are accurate and up to date. • Stay close to industry trends and leads the team to create business value & respond to threats Some of what you need • 3-5 years of progressive sales & operations experience with print preferred • Post secondary Education in related discipline or equivalent • Ability to manage cross-functional efforts • Financial acumen to deliver on business goals • Curious • Approachable • Passionate • Solution finder Some of what you will get • Associate discount • Health and Dental benefits • RRSP/DPSP • Performance bonuses • Learning & Development programs • And more... Additional Information • Combination of office and remote work environment #bringyourpassion
Senior Project Manager - Project Design & Delivery
Winnipeg Regional Health Authority, Winnipeg, MB
Requisition ID: 332224 Position Number: 20090056, 20052868, 20052877, 20052882, 20052885 Posting End Date: Open Until Filled City: Winnipeg Site: Shared Health Work Location: AD3 720 MCDermot Ave (HSC) Department / Unit: Capital & Facilities Mgmt/Project Design & Delivery Job Stream: Non-Clinical Union: Exempt Anticipated Start Date: 03/10/2023 FTE: 1.00 Anticipated Shift: Days Daily Hours Worked: 7.75 Annual Base Hours: 2015 Shared Health leads the planning and coordinates the integration of patient-centred clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations. Position Overview Reporting to the Regional Director of Project Design & Delivery, the Senior Project Manager will lead multiple capital projects and is accountable for project scope, budget and schedule while demonstrating a commitment to the Vision, Mission and Values of Shared Health. The Senior Project Manager will work with Project Managers, assigned representatives from the health authorities and contracted resources and be accountable for direct management and coordination of the project through design and construction. Shared Health Capital & FM's Project Design & Delivery team provides leadership and management of the Province of Manitoba's complex multi-million-dollar capital planning and construction portfolio. Our projects span the entire healthcare sector and include Hospitals, Ambulatory Clinics, Personal Care Homes, Community Agencies and Offices and vary in scale, magnitude and technical complexity from a few thousand dollars to hundreds of millions of dollars. WE ARE Manitoba’s largest and most complex Capital Program. An experienced team of dedicated professionals focused on project success. Open to new ideas and methodologies; promote innovation and continuous improvement initiatives with site, region and sector wide impact. A respected industry leader committed to service excellence. YOU ARE Self-motivated and desire to make an impact. Driven to excel in challenging situations and aspire to find innovative/creative solutions. Able to think on your feet and have demonstrated the ability to investigate, interpret, analyze and resolve highly complex and highly specialized project design and delivery issues. Able to recognize critical issues and take appropriate proactive action based on your experience and expertise. An excellent communicator, you write well and you speak with confidence. You have the people skills required to lead others with respect and rapport. You can both lead as well as participate within a diverse skill and experience background and remotely located team. MAIN FUNCTION The Senior Project Manager is a leadership role within the Project Design & Delivery team given the accountability to lead assigned capital projects from point of approval through design, tendering, construction and commissioning. The Senior Project Manager is an expert resource to the healthcare facilities across Manitoba with respect to project direction/implementation, site utilization and strategic planning, representing stakeholders on highly complex and highly specialized capital projects. Experience Minimum 7 years of progressive experience in a management capacity with demonstrated leadership through all phases of highly complex major capital projects. Direct Healthcare capital project experience will be considered an asset as will understanding of public sector funding and accountability structures of the health care system. Education (Degree/Diploma/Certificate) Successful completion of post-secondary education in Architecture, Engineering, Interior Design, Environmental Design, Engineering Technology or Architectural Technology, or equivalent is required. Certification/Licensure/Registration Current licensing with a respective professional association is considered an asset. Must have a valid drivers’ license and vehicle. Qualifications and Skills Relevant healthcare education, management and public sector administration are considered assets as is professional accreditation and continuing education. Demonstrated ability to interpret program data, architectural and engineering documents, specialized equipment specifications, code and standards intent and provide analysis to support advancement of Regional objectives. Working knowledge of construction contract law, CCDC documents, public tendering practices, business management and business ethics principles required. Physical Requirements Good physical health to cope with construction site inspections, following proper construction site safety protocol. This is a unique opportunity to join an innovative team dedicated to achieving outstanding results. We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today. Interested candidates should select the ''Apply'' icon below to upload their cover letter, resume and copy of licenses/certification. This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment. Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE. Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted. We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.
Manager, Customer
KPMG, Vancouver, BC
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. Leading Canadian businesses are winning on client experiences delivered through digital channels. The KPMG Customer and Digital Services Practice have achieved significant growth in the last two years, exponentially more during these tough times and we are expanding our team to meet the needs of our clients. We have several exciting opportunities for individuals who are passionate about helping clients reshape their business around the customer to create a truly connected and profitable enterprise. If you have consulting experience, value culture and client value above all, have delivered client experience design and/or delivered digital strategy engagements then we would love to hear from you. We are looking for experienced consulting leaders who want to be part of part of making KPMG 'the clear choice in the Canadian market for imagining, designing, building and securing customer obsessed organizations'. If you have experience in the areas of: Digital Strategy, Experience Design, Service Design, Client Experience Strategy, and/or Customer Journey Mapping, we want to hear from you. What you will doAs a Manager or Senior Manager in a Big Four Global Consulting Firm, you have advised large, complex organizations on their CX and Digital strategies. You understand navigating complex organizations, engaging at senior levels and can credibly deliver value in the eyes of our clients'. This role is about sales, delivery and practice development. Business development: you will support the marketing and support of winning the trust of clients resulting in sold work; Team and project management: you will lead a team of super smart staff, maintain strong client relations and shape the deliverable of outstanding work products; Practice development: you will create followership and can support recruiting, marketing and practice administration as required. You will play a central role in delivering a structured process to shape an ambitious and practical path for clients to realize value. You will also be part of a global KPMG Customer network that has developed some of the best CX and Digital tools, methods and frameworks anywhere. What you bring to the role 5 - 10 years experience delivering client service excellence, preferably in a professional services firm; Have worked in 1-2 of the key industries we serve: Financial Services, Retail and Government; Strategic and intellectual thinker who understands strategy, technology, design and process through the lens of a digital experience; Can research, curate, organize and synthesize diverse and complex data sets to inform CX and Digital transformation plans; Structure and develop compelling proposals and deliverables in logical, compelling and creative ways; Able to prepare for and deliver presentations and facilitate workshops with experience doing so to senior level audiences. In British Columbia, the expected annual total compensation range for this position is $120,750 to $149,500. The determination of an applicant's compensation within this range is based on the individual's location, skills & competencies, and unique qualifications. In addition to total compensation, KPMG also offers a comprehensive, competitive Total Rewards program. Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . If you have a question about accessible employment at KPMG, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process, we encourage you to visit our accessibility page .
Manager, Global digital experience - employee
WSP Canada, Montreal, QC
In a context of rapid organizational growth, where opportunities abound for people who love to build and collaborate, this is an opportunity to be a key player in shaping and managing the digital experience for 67,000 employees worldwide. Reporting to the Director, Global Digital Experience, you will be responsible for the employee digital experience. As the owner of this digital experience, you will collaborate with cross-functional teams at the global and regional levels, including Communications, Information Technology, among other functions. This position does not include personnel management and is based in the heart of Montreal as a hybrid position, three days per week. RESPONSIBILITIES You will be responsible for the roadmap and execution. You are a master communicator, able to share a vision and present ideas to all levels of the organization. You collaborate as easily with technical people, as you do with creative ones. You know how to use problem-solving, project management and soft skills to successfully implement digital projects. More specifically, in this role, success will be achieved through: Continuous improvement of our internal digital experience for employees: Take an active role in seeking feedback from employees and stakeholders, identifying areas of improvement, and implementing enhancements over time. Stay updated with industry trends and best practices to ensure the site remains relevant and valuable. Advocate for the employee to ensure a user centric approach. Manage the features backlog and prioritize configurations and development that will add maximum value to employees. Governance and promotion of best practices for long-term scalability of WSP's digital experience: Establish and enforce governance policies. This includes defining guidelines for content management, publication, and access permissions. Promote best practices among content editors though communities of practice, stakeholder meetings and collaboration with our peers in internal communications. Collaborate with subject matter specialists to address any areas of training and support required for the internal communication teams. Build relationships with key stakeholders to help champion best practices. A positive user experience for employees: Ensure the site's structure, navigation, and layout to make it intuitive and user-friendly. Oversee overall content strategy, design and writing standards for optimizing engagement, the search experience and accessibility. Facilitate the use of tools and features that enable employees to be more engaged and productive. Collaborate with team members to conduct user testing on a regular basis and gather feedback to improve the site's usability. Key insights to monitor and inform WSP's intranet evolution: Gather analytics and reports on site usage, engagement, and feedback to help assess effectiveness and make informed decisions for improvements. Overseeing technical aspects of the intranet through collaboration with WSP's IT colleagues and platform provider: Work closely with IT and platform provider to address any technical issues or enhancements needed for the site. Ensure to understand the impacts of technical issues and decisions on the overall strategy and ultimately employee experience. EXPERIENCE AND SKILLS 5 to 7 years of experience in managing large web-based and digital projects, preferably in an international setting Experience in managing and implementing intranets, preferably in a large professional services firm, is an asset Displays in-depth knowledge and understanding of Usability, User Experience, and information architecture, including a high-level of comfort with web-based technologies Strong understanding of Content Management Systems (CMS) Knowledge of SharePoint and Microsoft Active Directory is an asset Project Management experience is an asset Client-oriented, agile and solutions focused Pioneer profile, comfortable in a fast-paced role, proven ability to perform in a constantly changing environment. Strong leadership skills and business acumen with a proven ability to influence and effect change in an organisation Motivated by teamwork, collaboration, and the achievement of concrete results Strong written and verbal communication skills Diploma in Communications, Digital Marketing/ Media, IT or any related field WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Manager/Senior Manager Operations M&A
KPMG, Montreal, QC
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. KPMG's Operations M&A team helps companies identify and deliver real value from major deals, including acquisitions and divestitures, that have lasting impacts on the future of their business. We support our clients during all stages of the deal cycle, from pre-merger operational due diligence or business improvement to post-merger integration. We help executive teams, management, and stakeholders to assess the impacts of a deal and develop thorough, strategies and executable plans that ensure the strategic rationale of the acquisition or divestment is delivered. We work with a wide range of clients, including publicly, privately, and private equity held companies, across a variety of industries. More information about Operations M&A and our team https://bcove.video/31BWsbI at KPMG. What you will doWe are currently looking for Manager/senior Manager professional to join our Ops M&A team, based in our Montreal office. Work closely with executives and key team members teams within a broad spectrum of Quebec-based organizations to help them derive maximum value from key transactions. Provide strategic advice to executives on integration/separation risks, and support the identification, analysis, and delivery of value-creation opportunities through the development of extensive models rooted in financial and non-financial data. Identify operational upsides and risks associated with a transaction and develop executable plans. Estimate additional costs required for a carved-out entity to operate as a standalone business; Review and challenge synergy plans presented by management during merger transactions; Develop detailed and robust cost savings plans to support the vendor due diligence process; Perform industry research, produce benchmarks, and collect financial and operational KPIs to leverage external insights and challenge performance. Assist clients with synergy or cost savings tracking, planning, and initial implementation Actively participate in negotiating key transaction commercial terms Support our clients in delivering value from their transactions, by working on engagement teams. Provide pre-Day-1 planning and execution support, Develop a target operating model to outline how the separated/merged company will operate post transaction Help set up and manage a Separation or Integration Management Office (SMO/IMO) Assist the client to develop detailed separation/integration plans, and provide input on legal documents and client plans Offer function-specific advice on key separation and integration challenges Offer change management support and advice Interact and communicate effectively with senior client executives, including Chief Financial Officers and Chief Operating Officers, and work closely with senior client teams. Take responsibility for the timely completion of well structured, fact-based, and data-driven client deliverables that exceed client expectations. Communicate effectively and skillfully with the engagement leader and senior client management to discuss insights of the analysis. At times, business needs arise and employees are required and agree to work beyond their normal work day or work week to fulfill the accountabilities required for their job. Likewise, people need time to devote to personal matters, and our approach to flexibility provides for this. What you bring to the role Exposure to mergers and acquisition (5+ years), in a consulting, corporate, or private equity environment, is highly preferred An inquisitive, investigative, and digital mindset to test our clients' thinking on their biggest challenges MBA, CPA, CFA or equivalent complete qualification strongly preferred Financial and operational awareness with exceptional critical thinking and problem-solving skills Excellent written and verbal communications skills in French - thorough business acumen, including financial literacy. Ability to collaborate and quickly develop effective working relationships. Understanding of program or project management (no formal project certification is required, although PMP or other certification is considered an asset) Experience working with senior management and/or managing multiple stakeholders. Previous experience in a deal setting, cost optimization, operational restructuring, turnarounds, or operational improvement initiatives is considered an asset. The successful candidate will have: You are Hungry-Humble-Smart. Cultural fit is of utmost importance - we like working with people who work hard and have a lifelong love of learning and development Outstanding communication skills (oral & written), with the ability to interact confidently with all levels of management Ability to develop and present new ideas and conceptualize new approaches and solutions Proven track record with the types of business development activities and an established network of relevant contacts A self-starter who thrives working in an adaptable, rapidly evolving transaction environment that requires an excellent work ethic and teamwork. Creative problem-solver with the ability to challenge current thinking through extensive data. Comfortable working with incomplete information and ability to make intelligent, fact-based assumptions where necessary. Comfortable working autonomously with minimal supervision and in collaboration as part of a team Exceptional interpersonal skills Good attention to detail with effective organizational skills High degree of personal and professional integrity Willingness and ability to travel nationally / internationally as required. Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . If you have a question about accessible employment at KPMG, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process, we encourage you to visit our accessibility page .
Manager, Asset Protection | Montreal, South Shore, North Shore
Hudson's Bay Company, Montreal, QC
Day in the Life: The Asset Protection Manager is responsible for the overall inventory shortage performance and total execution of the Asset Protection Strategy for their respective store. This role will ensure that all company policies, local, provincial and federal laws are adhered to in the execution of internal and external theft investigations or inquiries. You will be working collaboratively with Customer and Associate groups within the store to ensure all objectives are clearly communicated and executed. What You Will Do: Provide leadership, coaching and direction to drive Asset Protection Excellence through comprehensive shortage strategies and investigative initiatives Consistently communicate with Store Leadership, Managers and Associates to drive awareness of inventory shortage results, shortage concerns and strategy initiatives Provide final oversight of audit execution and internal audit readiness Work with sales support to assure shortage control processes are followed Communicate and enforce policies and procedures to store population Ensure Asset Protection Administrative standards are met What You Will Need: High School diploma or equivalency required along with a valid provincial security license College degree preferred 5+ years of retail Asset Protection Experience with 2+ years of managing direct reports Proven track record of identifying shortage exposures and creative strategies to overcome them Track record of meeting statistical and financial goals Knowledge of provincial and federal laws Strong aptitude and knowledge of retail security systems, information systems and productivity software Wicklander-Zulawski Interview Certification ideal Comfortable with physical work where standing and occasional lifting up to 25 lbs may be required What You Can Expect: Competitive salary and benefits package Associate discount up to 40% including top brands Flexible work environment that allows for work-life balance About Hudson’s Bay: As North America’s oldest retailer, Hudson's Bay is the top destination for Canadians to realize their best style of life. Our goal, as One Team, is to deliver a frictionless omni experience where stores anchor the customer journey with surprising discoveries, desired services, and localized assortment. At Hudson’s Bay, we share a passion for innovation, building meaningful relationships, and living a colourful life. We empower our associates to unlock their full potential by giving them opportunities to grow and learn every day. If you thrive in a fast-paced environment, embrace change, and are looking to make an impact, we want you on our team. We are a retailer that caters to all Canadians and need a diverse team to ensure our continued success. We strongly believe in the power of diversity, and encourage applications from everyone who is eager to make a difference in the customer’s shopping experience. Together, we can rewrite the rules of retail. Learn more about our commitment to DE&I at HBC Foundation & HBC Heritage. Our Commitment to Building a Winning Culture: As One Team we have re-established our internal behaviours and culture to ensure we all succeed. One Team provides the tools needed to shift our ways of working and creates change to become a purpose-driven, digital first business. Our 4 pillars for embracing One Team are: Always be Customer Champions, Performance and Purpose Driven, Keep it Simple & Change Agents. Interested in Social Media? Follow us on LinkedIn & Instagram. Thank you for your interest with HBC. We look forward to reviewing your application. HBC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HBC complies with applicable state and local laws governing non discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence,compensation and training. HBC welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
Manager/Senior Manager, ServiceNow IRM/SecOps, Risk Advisory
Deloitte, Edmonton, AB
Job Type:Permanent Reference code:124748 Primary Location:Toronto, Ontario, Canada All Available Locations:Toronto, ON; Brossard, QC; Calgary, AB; Edmonton, AB; Halifax, NS; Laval, QC; Montreal, QC; Ottawa, ON; Quebec City, QC; Vancouver, BC; Winnipeg, MB Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Be encouraged to deepen your technical skills...whatever those may be. Partner with clients to solve their most complex problems. Experience MyFlex and an agile work environment where work is what you do not where you do it. What will your typical day look like? As a Manager or as a Senior Manager you will: • Actively work with new and existing clients and become a trusted advisor on ServiceNow IRM • Lead and manage project teams to deliver end to end IRM projects, ensuring required levels of excellence and alignment with Deloitte's methodology • Lead proposal development, new services and solutions design and development, and thought leadership initiatives • Collaborate with colleagues and strategic third parties to develop and implement existing and new market propositions • Deliver program activities including project financial management, release management, handling change requirements, stakeholder management, resource management, steering committee reporting, testing and delivery of end-user training programs • Manage and communicate effectively to the client and provide insight to the business challenge • Analyze and diagnose client business issues to develop and recommend creative solutions • Review and ensure project and internal documentation meet Deloitte's quality standards • Manage a diverse team of talented consultants while coaching them to their highest potentialAbout the team Deloitte's Risk Advisory practice advises organizations on how to effectively mitigate risk and make informed and intelligent risk decisions around business processes, technology and operations. Our Risk Advisory business is expanding as we increasingly are asked to help organizations adapt and respond to new risks and take advantage of new opportunities presented by digital technology and the internet. Within our Risk Advisory's ServiceNow team we have a pool of dedicated ServiceNow profesionnals with expertise in the design and implementation of IRM (integrated risk management), VRM (vendor Risk Management), SecOps (Security Operations) and other risk/security modules of ServiceNow. We design, implement and provide advisory services over numerous risk and regulatory domain areas and are seeking to grow the team within the marketplace. As part of the role, you are expected to collaborate and lead a team of professionals to deliver high quality technology solutions with a specific focus on ServiceNow Risk and Security solutions (i.e .IRM/VRM, SecOps + others) to clients. At Deloitte, we are helping enterprises reduce the experience gap between the consumer grade experiences they have at home and the ones they have at work. Our team has over 100 dedicated, highly certified team members who are serving some of the most iconic Canadian and Global brands to imagine, deliver and run great enterprise service experiences. We are proud to be a Diamond Sponsor of ServiceNow and one of few Global Elite partners. With global reach and scale, we can offer our Canadian clients a global capability with a highly qualified local presence.Enough about us, let's talk about you To qualify for the role you must have: • 8+ years of experience as a business and or technical management of requirements and delivery of projects as a Business Consultant / Business Development / Pre-sales, and or Project/Program Manager with ServiceNow, Archer, of another leading IRM/GRC solution. • A great understanding and deep knowledge of implementing technology or ServiceNow IRM solution, and familiarity with integrations within ServiceNow or other 3rd party application. • Accountable for deliverables by leading client engagements and teams to successful outcomes with a focus on supporting your team, client needs. • Demonstrate strong connections in the market to establish a thrive the ServiceNow IRM practice. • Worked across various stakeholder groups including end users, functional teams, operations, infrastructure and more to transfer knowledge and resolve problems. • Support client pursuits business development efforts including preparing proposals and leading presentations to senior executives • Built long-term business relationships with senior client personnel and executives through engagements and networking in professional organizations. • Worked with senior the firm leaders to understand, enhance and integrate service offerings across the service line. • Knowledge of the ServiceNow platform as well as experience delivering ServiceNow implementations is a requirement. • Strong experience and skillsets in selling ServiceNow and service offerings to potential clients / customers, and the necessary knowledge and technical knowhow in working with customers and delivery teamTotal RewardsThe salary range for this position is $104,000 - $173,000 for a Manager and $125,000 - $231,000 for a Senior Manager and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We'd love to hear from you! By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: QC, Developer, Risk Management, Law, Equity, Quality, Technology, Finance, Legal
Marketing Manager, Lifecycle, Digital Investing
BMO, Toronto, ON
Application Deadline: 04/04/2024Address:100 King Street WestThe Online Investing Lifecycle Marketing team is responsible for driving profitable customer growth strategies for online investing customers to help the bank achieve its financial objectives. The team is accountable for creating, deepening and retaining client relationships from point of acquisition, increasing customer loyalty & engagement through digital channels (email and in-platform communications). These strategies may include both short-term tactical changes, as well as longer-term transformational changes. The Marketing Manager will provide advice and support the marketing objectives of the BMO Investorline (BIL) Lifecycle Marketing team. This includes creating, developing, and executing complete marketing strategies, including, and is not limited to, new client onboarding, digital investing product cross sell, customer engagement, share of wallet and retention programs - all of which align to the overarching digital investing fiscal plan. In addition, regular review of campaign performance, producing insights that are actionable for the next iteration of such campaigns. Consults on marketing solutions delivered across BMO's digital properties that meet the goals and objectives of the assigned portfolio and deliver the intended customer experience. Leverages analytics to identify high-impact opportunities to improve customer engagement, conversion rates, customer retention and revenue as well as optimize the user experience across multiple technologies and properties such as web, mobile, and tablet applications. Works with a variety of stakeholders and initiatives to design, implement and measure performance of campaigns and programs. Ensures consistent application of BMO's brand and design system standards.Leads/participates in the design, implementation and management of new digital marketing campaign and program solutions. Will help develop strategies for Self Directed marketing campaigns, ensuring they are on brand and support overall organizational strategy to improve net customer growth by reducing attrition.Breaks down strategic problems, and analyses data and information to provide insights and recommendations. Identifies opportunity and new strategies to drive customer growth for BIL products.Identifies optimization opportunities through the interpretation of customer insights and campaign/program performance measurement.Monitors and tracks campaign/program performance, user acceptance testing, and addresses any issues. Project Management & Execution 40%, Relationship Management 30%, Change Innovation & Efficiencies 20%.Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.Provides advice and guidance to assigned business/group on implementation of solutions; may include campaign planning, content and creative development, monitoring/optimization and campaign reporting.Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.Builds effective relationships with internal/external stakeholders.Collaborates with product, marketing, agency teams and channels teams to deliver on business objectives.Gathers and formats data into regular and ad-hoc reports, and dashboards.Analyzes data and information to provide customer behavior and campaign related insights and recommendations.Executes routine tasks such as service requests, transactions, queries, etc. within relevant service level agreements.Monitors compliance with policy, brand standards and design system standards, escalates as required.Coordinates and executes campaign and program activities; makes changes to resolve issues.Monitors and tracks campaign performance and addresses any issues.Documents and maintain operational procedures and processes relating to digital marketing methodologies and campaigns.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently on a range of complex tasks, which may include unique situations.Broader work or accountabilities may be assigned as needed. Qualifications: Typically between 2 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Post-secondary degree in business, marketing, advertising or communications related discipline.Knowledge and experience in financial services (preferred) but not mandatory. Experience in managing campaign intake requests, gathering necessary information, and ensuring partners have all the assets they need for successful execution. Ability to work effectively with designers, copywriters, data and other team members to execute successful campaigns. Attention to detail when reviewing campaigns, spotting potential errors (broken links, typos, etc.) before launch. Monitors and tracks performance and addresses any issues. Produces regular and ad-hoc reports to assess success of marketing campaigns. Develops and implements short and long term plans/strategies, activation plans, schedules, budgets, communications and tactical plans, as required. Monitors progress against milestones, recommends and implements adjustments as necessary to meet business objectives. Develops and maintains relationships with internal/external partners to include vendors and suppliers. Identifies emerging issues and trends to inform decision-making. Exercises judgment to identify, diagnose, and solve problems within given rules Technical proficiency gained through education and/or business experience.Verbal presentation & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills and organization skills - In-depth.Data driven decision making - In-depth.Entrepreneurial spirt and team based attitude - in-depthGrade:6Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Digital Product Owner
BMO, Toronto, ON
Application Deadline: 04/18/2024Address:33 Dundas Street WestSupport for Open Banking and Innovation Are you interested in shaping the future of an industry?Are you also interested in leading an award winning internal innovation program? If this excites you, then keep reading!We are looking for a leader to support the design and delivery of customer digital experiences for a designated portfolio (Open Banking) reporting into the Director of Open Banking and Innovation. This person will ensure the customer is at the center of plans, designs and development that digitally enables customers. Develops and delivers the full product development lifecycle from setting strategic objective to bringing a product to market that delivers business value. Researches, investigates, selects and develops products and services bridging business requirements with technology capabilities. Drives end-to-end product lifecycle including the 'why', 'when' and 'what' of the product, persona development, proof of concepts, backlog management and product activation through to product retirement. Provides the voice of the business to cross-functional product teams to clarify feature, story and content requirements; create story acceptance criteria; prioritizes the product backlog; and translates the product vision into a roadmap and actionable tasks.Identifies the overall goal of a product(s), drives engagement of stakeholders and leads the adoption of product.Drives the overall customer experience definition and prioritization that enables a focus on what matters most to our customers.Ensures product management and development teams are producing in parallel, and are working together effectively and efficiently.Builds and sustains high performing cross-functional teams; Monitors and tracks performance, and addresses any issues.Addresses blockers related to adoption and correct usage of the product- including communications, documentation and training.Establishes the go-to-market, pricing and positioning strategies.Plans & manages the budget, timeline, and tactical components, throughout the product lifecycle.Identifies and analyzes market trends to update and improve product usabilityEnsures that a new product in development, or a new feature of an existing product is proven to be desirable, viable and functional.Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.Ensures alignment between values and behaviour that fosters diversity and inclusion.Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.Attracts, retains, and enables the career development of top talent.Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.Implements changes in response to shifting trends.Broader work or accountabilities may be assigned as needed.Qualifications: Intermediate level of proficiency: Marketing Analysis.Creative thinking. Advanced level of proficiency: Process Improvement and optimization.Business Strategy.Research and information synthesis.Business Operations.Financial & Risk Management.Product Management.Learning Agility.Customer centricity.Collaboration.Product Development.Product Value Proposition and Go-to-Market Assets Definition, Design and Development.Technology Business Requirements. Definition, Analysis and Mapping.Product Lifecycle Management (Using Agile Methodologies).Complex Problem Solving.Verbal & written communication skills.Analytical and problem solving skills.Influence skills.Collaboration & team skills; with a focus on cross-group collaboration.Able to manage ambiguity.Data driven decision making.Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experienceSeasoned professional with a combination of education, experience and industry knowledge.Grade:8Job Category:People Manager / GestionnaireWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Business Development Manager
Amazon, Bengaluru, Any, India
BASIC QUALIFICATIONS- 3+ years of business development, partnership management, or sourcing new business experience- 3+ years of developing, negotiating and executing business agreements experience- Bachelor's degree- Experience in setting up and managing a sales pipelineDESCRIPTIONAmazon Pay is growing its offline payments operations aggressively in India. In this context, we are looking for an Business Development Manager (BDM) who will help large offline organized retailers to grow their business with Amazon Pay. As a BDM with Amazon Pay, you will manage National/Regional offline brands and retailers in India to enable payment acceptance through Amazon Pay at their physical stores. This role will be focusing on acquisition and account management of these brands and offline merchants, defining and executing joint business plan to form alliances. You must possess strong relationship-building skills and be able to create win-win opportunities with merchants. Ideal candidate should have Sales and Account management experience in managing B2B business accounts, which will form the core of merchant engagement. The candidate should be able to help merchants understand the opportunity with Amazon Pay to grow their business and should be comfortable with balancing multiple priorities, working with internal and external partners, as well as strategically analyzing data to inform decisions. To be successful in this role one should have superior communication, presentation, and organizational skills. This role provides opportunities to develop original ideas, approaches, and solutions in a competitive and ever changing business climate.Key job responsibilitiesAs a BDM, you will be responsible for enabling brands/merchants on Amazon Pay and managing these relationships on an ongoing basis. You must be an effective communicator and negotiator. You have strong business judgment with a track record of strong ownership and relationship management skills. You will be responsible for the following:• Drive Amazon Pay adoption with B2C brands/merchants by interacting with decision makers within the stores/brands.• Own and cultivate business relationship with key partners/stores with a long term vision to make the Amazon Pay as their preferred choice for accepting digital payments.• Develop strategic account plans with eye toward identifying creative, business-generating initiatives• Forecast and report business growth and other key metrics, including tracking actual progress toward forecasts• Prepare and give business reviews to senior management team regarding progress and roadblocks to drive business growth.We are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDPREFERRED QUALIFICATIONS- Experience interpreting data and making business recommendations- Experience in online advertising or high-tech products/servicesSalary: . Date posted: 03/27/2024 08:57 AM
Creative Producer
Rogers, Toronto, ON
Creative Producer Are you ready to take your career to new heights and be a part of a dynamic team at Rogers Sports & Media? We believe in creativity, innovation, and collaboration in everything we do, and we are looking for people who share this mindset to join us. With a monthly reach of 30 million Canadians, you can help shape the future of sports, news, e-commerce, and entertainment. At Rogers, we value diversity and inclusivity and believe that every voice matters. Join us today and be a part of a team that is redefining the future of media.Rogers Sports and Media is looking for an innovative, collaborative, and All-Star creative producer, with a comprehensive background in brand development, creative production, and advertising copywriting to join our in-house creative agency in the role of Creative Producer, Sports Brands (Sportsnet & Toronto Blue Jays).The successful candidate loves sports and knows what drives fans to watch, listen and engage, plus inherently understands what fans want and how to communicate with them!Reporting to the Creative Director, Sports Brands, the successful candidate will be accountable for campaign conceptualization, management, and production of advertising assets that span multiple channels including TV, Radio, Web, Out of Home, Digital and Social; for the largest and most exciting sports media portfolio in Canada. Properties include, Sportsnet's master brand, National Hockey League/Hockey Night in Canada, Blue Jays on Sportsnet/Major League Baseball, Raptors/National Basketball Association, Sportsnet's range of original content and digital products such as Sportsnet NOW, plus the Toronto Blue Jays!What you will do: Drive creative campaigns to help the sports brands achieve marketing and business priorities. Understand brand strategy, tone of voice and personality to maintain consistency in the brand's voice while exploring category-relevant ways to engage consumers. Lead conceptualization, development and execution of digital-first, multi-channel marketing campaigns, which includes ideation, crafting pitch decks, copywriting, sourcing audio/visual assets, directing voice over and supervising edit/postproduction sessions. Produce day-to-day tune in spots promoting network live events and original content shows. Participate and contribute to team ideation sessions for development of creative marketing solutions. Produce story boards and spec edits that bring concepts to life. Write compelling marketing and promotional copy for digital and social channels. Collaborate with the Social Strategy team to create, produce and edit, original and marketing content that resonates across digital and social platforms. Direct commercial productions, plus organize and direct content shoots - in studio, on-location and during live sporting events. Lead and/or support on-set production of photography and video execution of sports creative and promotional assets including travel to Rogers, NHL/MLB/NBA, and partner locations across Canada and the USA. Provide support to Sales and Branded Integration as required. Collaborate with Designers, Art Directors, Editors, Project Managers, plus the Marketing, Sales, Digital and Content teams to execute project needs. Collaborate with the Creative Lab on new ways to innovate and engage with the audience. Continuously push the envelope in the creation of content ideas, and executions that can be monetized. What you will bring: Sports fandom and a healthy obsession for creative, broadcast marketing and fan engagement. A natural curiosity, drive to win, strong sense of personal ownership and experience working in a high-performance environment, with a portfolio of work. Acceptance of a unique culture that respects others, has fun and values innovation. A digital-first mindset with strategic thinking that places our audiences at the forefront of direction. Passion and ability to produce engaging advertising creative, with enthusiasm for storytelling. A good eye for film and photography. Expert knowledge of writing for advertising and promotions. Expert knowledge working in Adobe CC - primarily Photoshop, InDesign and Premiere Pro (After Effects is a bonus). A keen attention to detail and take due care in the creation of all work. Knowledge of direct-to-consumer platforms. No fear of failing but can move on quickly in order to ensure we are constantly innovating our approaches. An excellent ability to build relationships and engage with internal teams and external partners/stakeholders. An understanding of digital marketing, with a belief in the power of data and analytics. A robust understanding of social media formats and audience behaviours across channels, and what works where and why. A social native who is up to date on trends, including new apps and tech that pertains to content ideation and creation. Here's what you can expect in return: A competitive salary and benefits that include access to our Employee Share Accumulation Program, Retirement Benefits and a variety of other perks including 50% off Rogers services and Blue Jays tickets. A manager who deeply cares about your development and long-term career at Rogers. A team that trusts and wants to win together. Smart and accomplished colleagues who are focused on both the "what" and the "how". Your choice of hardware and software (iPhone or Android/PC etc.) Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 1 Mount Pleasant (083), Toronto, ON Travel Requirements: Up to 25% Posting Category/Function: Broadcasting & Creative Requisition ID: 301568At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Rogers Sports & MediaLocation: Toronto, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Channel Marketing, Advertising, Equity, Marketing, Finance
Manager, Salesforce Technical Consulting - Health & Insurance Industry
Salesforce, Hyderabad, Any, India
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Salesforce Industries' goal is to deliver rapid, value-driven customer solutions for complex business problems. Our Manager and technical Consulting role plays a meaningful part in managing, training, and building the careers of our technical consulting team. We are key players in this objective, as they can use Industry Cloud functionality to deliver customer requirements quickly with minimal customisation. ResponsibilitiesYou'll be responsible for handling, training, and mentoring our Technical Consultants so they can implement successfully in turning the program design of our Solution Architects and Technical Architects into a configured solution that meets the customers' needs.Our customers expect easy-to-use applications that drive down agent handling times, enhance the user experience, and integrate seamlessly with their other systems and tools. And that's where you come in! You'll help us bring the wow factor to our customer deployments - improving the Industry Cloud product to deliver user-friendly, innovative web, and mobile apps that are tailored and branded for the specific customer.Salesforce Industries is growing significantly and looking to expand its Customer Success team by hiring passionate and hard-working Managers for our Developers and Full Stack Engineers.Working predominantly with Agile scrum teams, your team will be building out complex business processes using Industry Cloud technology and the toolkit of the Force.com platform. Your primary responsibility will be to lead, train, mentor, and improve the delivery capabilities of our Technical Consulting team.Working closely with the delivery manager teams, technical consultants, and Salesforce University teams to ensure efficient onboarding training for our technical consultants and ensure the ongoing training and success of our team.You'll report directly to the Sr. Manager/Director of the India Development Center and have up to 10-15 direct reports under your scope of responsibility. You will be required to deliver technical work on projects at 50% utilization and balance that with leading your team of Technical Consultants.Working closely with Delivery Managers, Functional Solution Architects, and directly with clients and IT development staff to architect technology solutions to meet client needs and ensure the software product is proven accurately and the go-forward solution is easy to maintain and meets standard processes. This includes a lead role in project discovery and definition workshops, contributing to creating scope and development estimates and documenting requirements and designs.Effective in understanding business needs and distilling the information into business and technical requirementsCollaborate with internal partners (sales/pre-sales, engineering, other services teams, etc.) to help customers improve the value of their Salesforce Industry products and services.Designing ground-breaking technology solutions and working directly with customers to meet their business requirements in accordance with industry-standard processesResponsible for the application design, development, and support of Salesforce-related projects. The candidate must demonstrate dynamic leadership in the full life cycle of the software development environment.Through the use of UML diagrams, design documentation, and best-practice methodologies; the candidate will be responsible for the detailed design of Salesforce-related projects from inception through production support.Responsible for ensuring that the system accurately meets the defined expectations of the business unit, ensuring that proper testing is implemented, and performance requirements are closely supervised by working with the development teams.Responsible for creating, delivering, in a timely and accurate fashion, CRMs and workflow solutions using Salesforce/Apex, Visualforce, Lightning, LWC, and J2EE technologies.Advocate and implement standard process development methodology to drive quality delivery of enterprise solutions.Experience :Extensive experience and understanding of the Insurance (General or Health) Sector and the need for digital disruption.A foundational understanding of the individual, small group, large group, medicare plans supporting medical, dental, vision offeringsA solid understanding of Payer & Provider Sector Network Management of Healthcare & Salesforce Health Cloud Data ModelExperience delivering Member Care & Patient Management solutions to Healthcare customersIn-depth understanding of key health and insurance principles, including insurance product configuration, rating models, Policy fulfillment, Policy administration, underwriting, claims processing, provider network management, etc.8+ years of experience working on deployment teams, ideally using Agile development techniques.Proven track record of successful delivery of customer projects, preferably enterprise CRM implementations for Health/Insurance clients.Experience leading teams in the analysis of sophisticated problems, and the design and implementation of related solutions.Experience in Salesforce (SFDC) CRM with end-to-end implementation experience. Salesforce.com integration experience, including between different business systems as well as working with integration tools.Solid experience with configuration, customization, and programming with APEX APIs, APEX Triggers, Apex classes, APEX Web services, API, AppExchange deployment, Salesforce.com s-controls. and implementing new instances of Salesforce.com from scratch.Additional Salesforce.com experience includes Workflow Alerts and Actions, Approval Workflow, Process Builders, and Lightning Flow.Strong practical deployment knowledge of Lightning, VisualForce, Flex, and LWC.Ability to define the system landscape, identify gaps between current and desired end-states, and deliver a CRM solution.Understanding of DevOps and Release Management for large-scale transformation projects.A self-starter, adept at picking up new skills and technologies, and eager to break new groundGood communication skills to connect with customers, partners, and internal team membersQualificationsExperience leading professional consulting teams delivering large enterprise-scale Salesforce implementations.Experience in agile and hybrid SDLC models including full lifecycle deployments.10+ Years of experience leading Salesforce technical consulting projects and handling individual contributors.5+ years experience in Project Management Roles. Experienced in leading external client projects in positions of growing responsibility in the delivery of business consulting and systems development.3+ Years of experience implementing enterprise software packages2+ Years Implementing Salesforce CRM Projects including Sales Cloud and Service CloudConsistent track record of training and coaching junior consultants to thrive in a professional consulting environment as well as assisting direct reports in the definition and attainment of individual goals.A good understanding of user interface design principles, with a consistent track record of creative Salesforce developmentYou'll have experience working with a variety of technology and the ability to multi-task between different projects and workflow stagesYou'll have experience working on deployment teams, ideally using Agile development techniquesYou'll be passionate about developing apps that are both eye-catching and intuitiveYou'll be a self-starter, adept at picking up new skills and technologies, and eager to break new groundGood communication skills, equally comfortable with crafting emails as delivering a technical presentation or demoYou'll be a self-starter, adept at picking up new skills and technologies, and eager to break new groundYou are a technical guide with Full-Stack Engineering and Salesforce Development including HTML, CSS, JavaScript, Apex, LWC, etc. as you will serve as an escalation point for your team of Technical Consultants; Build credibility and trust within the Salesforce Industries professional services group.Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)- Salesforce.com Certification RequiredTECHNICAL SKILLSIn-depth knowledge of Health and General Insurance processes in industry-specific solutions (e.g. product configuration, rating models, quote, policy management, underwrite, claims, provider network management, etc.)Understanding of individual, small group, large group, medicare plans supporting medical, dental, vision offeringsData modeling, Process modeling tools, and standard methodologiesSalesforce Sales/Service Cloud, Health Cloud/Insurance Cloud ConsultantHTML5, CSS3, JavaScript and moreAngularJSJava, SOAP APIs, REST (JSON, XML)Data modelingProcess modeling tools Salesforce.com Certifications (Admin, Developer )PREFERRED QUALIFICATIONSDegree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)Salesforce (Apex, VisualForce, Lightning)Agile SCRUM Master CertificationEPC/CPQ/OMSalesforce Certification - Platform Developer I or more preferredIndustry domain experience in Insurance, Health Insurance, Telecommunication, Energy, and/or the Government sector is idealExperience with the Vlocity suite of products is a plusAccommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/04/2024 03:15 PM
Marketing Manager - Foodservice (Poultry)
Maple Leaf Foods Inc., Mississauga, ON
The Opportunity: The Marketing Manager is an exciting opportunity to help the Foodservice function advance our credo to ‘build a growth culture, rooted in fundamentals and discipline, with superior customer partnerships’. Reporting to the Poultry Marketing Lead, the Marketing Manager will be focused on driving our North American Foodservice initiatives including: Accelerating our Canadian growth agenda through new product launches and Innovation Filling available network capacity inclusive of new assets Growing our Branded business Expanding our presence in the Industry through best in class marketing programs This successful candidate will be a dynamic Marketing professional capable of working closely with Sales and our cross-functional teams for product, process improvement, pricing and promotion strategies. Any MLF team member interested in being considered for this role are encouraged to apply online by April 22. Applications received beyond that date are not guaranteed consideration. Snapshot of a Day-in-the-Life: Lead all marketing efforts for categories within your scope of responsibility, inclusive of launching new products, packaging updates and marketing programs to drive growth in Canada. Increase our Branded presence and grow market share through Innovation and expanded distribution. Responsible for the financial management and targets of your categories on a weekly and monthly basis. Work collaboratively with cross-functional teams (Sales, Finance, Retail Marketing, Operations, Supply Chain) to champion key projects within the organization. Establish and sustain the optimal matrix of pricing and promotion that achieves P&L objectives Work closely with sales team to develop and execute specific customer strategies, promotions and menu innovation Leverage research, market data and consumer/customer insights to formulate and communicate industry trends Be part of building a growth culture, rooted in discipline and fundamentals, that delivers winning customer partnerships What You’ll Bring: Bachelor’s Degree in Business or Marketing preferred 5+ years Sales or Marketing experience FMCG Retail and/or Foodservice industry experience would be an asset Commercial Acumen, Budget Planning and P&L understanding Strong leadership, insights, analytical and project management skills Advanced computer skills in Microsoft Word, Excel and PowerPoint An effective team player with well-developed people skills demonstrated through a proven ability to successfully navigate and influence a complex organization A creative thinker with a passion for Marketing, an appetite to learn and challenge the status quo Proactive and performance driven, have a bias for action and be able to work under pressure in a fast paced, dynamic environment Skills to take complex problems and communicate effectively with a variety of audiences to achieve desired outcomes Strong relationship building skills What We Offer at Maple Leaf Foods: Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America. An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best. A hybrid work model that embraces remote work for eligible roles, helping team members achieve work-life balance-combining the best of both spending time working remotely, benefitting from focus time, and purposeful collaboration in the office setting. Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment. Defined Contribution Pension Plan with company matching that starts on your first day of employment. Learning and development opportunities, including workshops, ‘speaker series’ events, and resources that allow you to develop your skills and progress your career. Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional certification, or trades programs. Supporting our deep commitment to community impact, we offer up to two paid days annually to volunteer at a cause of your choice. About Us: We’re a carbon neutral food company on a purposeful journey to Raise the Good in Food through better nutrition, safer food and workplaces, more humane animal care, and environmental sustainability efforts that protect our planet. We care about our communities and commit to reducing food insecurity in Canada. Join us on the journey. Let’s build a better future, together. We’re passionate about food. For more than 100 years, we’ve made delicious, healthy protein that Canadians love under iconic national and regional brands, like Maple Leaf, Schneiders, and Greenfield Natural Meat Co. We’re on a journey to become the most sustainable protein company - not just in Canada - but on earth. We are carbon neutral. We are one of the only food companies in Canada to set science-based targets. We aim to reduce our environmental footprint by 50% by 2025. We’re a global food company with more than 13,500 team members. We operate sites in 20+ locations across Canada. We also have locations in the U.S. and Mexico, and do business in Asia. A diverse and inclusive work environment Championing diversity and inclusion is a critical component to advancing our collective purpose and vision and living the Maple Leaf Leadership Values. We believe in building, investing in, recognizing, and rewarding remarkable people who value an inclusive workplace, embrace all forms of diversity, and commit to including every voice in our collaborative environment. We’re so much stronger when we know we’re accepted and valued for who we are and what we each bring to the workplace. We embrace a strong, values-based culture Our eight Leadership Values are our north star. They guide the decisions we make for all our stakeholders: our consumers, our customers, our people, our communities, our shareholders, and the environment. Doing What’s Right Shared Value High Performance Diverse and Inclusive Teams Disciplined Decision Making Our Accountability Intense Curiosity Transparency and Humility We thank all applicants for their interest in exploring employment opportunities with Maple Leaf Foods; however, only those selected for an interview will be contacted. Applicants may be subject to a background check and must meet the security criteria designated for the position. Championing diversity and inclusion is a critical component to advancing our collective purpose and vision, living the Maple Leaf Leadership Values, and delivering winning results. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired; please contact our Talent Attraction Team at [email protected]. Disclaimer: Please note that salaries posted on sites other than the MLF Careers Page are not a reflection of Maple Leaf Foods and are an estimated salary range provided by that particular job board. Maple Leaf Foods offers competitive wages and an attractive total rewards package, which will be discussed during an interview with our Talent Team. #LI-Hybrid
Manager, Media
Four Seasons Hotels and Resorts, Four Seasons Corporate Office Toronto, Any
About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company's commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.Media Manager Working in the dynamic environment of Four Seasons global headquarters, the Media Manager will be an integral member of the world-class team that drives the strategic media vision for the growing lines of business within Four Seasons across: F&B, Retail, Jet, Yacht, Drive.Reporting to the Four Seasons Paid COE the Media Manager will be part of a team that leads the development and implementation of global brand media plans, innovation, and optimizations across lines of business. The successful candidate will be responsible for executing, managing, and organizing media operations & strategy across the digital landscape within the Four Seasons, understanding the nuances of each LOB and connecting media to respective business objectives.As part of this role, the successful candidate will manage stakeholders such as but not limited to digital media agency, creative agency, brand marketing, analytics, legal and external partners/platform stakeholders. Channels to be managed include but not limited to, search, social, display and video - executing a multi-channel integrated strategy and analysis. They will oversee LOB media guidelines, education, yielding consistency across investment prioritization. They will demonstrate deep subject matter expertise for Global media with a preferred knowledge of US market data, tech & platform capabilities.What You'll Be Doing:Cross-Channel Media ExecutionDefine digital marketing priorities, investment strategy, measurement requirements, and a go to market approach with an ability to focus on multiple media KPIs: Revenue, Acquisition, Traffic, etc.Develop channel prioritization to create media recommendations to drive innovation for each line of business, consumer/guest, and media objective.Support development of media approach by delivering partner/platform ideas and providing the link to historical performance and in-market opportunities.Manage communication between owned & earned team to integrate ideas & channel activations across communication vehicles.Lines of Business Media StrategyDevelop & maintain media planning roadmap and testing plans Global and Local markets based on business objectives.Define and develop strategies for activations in line with creative, designed to drive optimal KPI's.Work in partnership with LOB marketing teams to distil marketing calendar and objectives into a media plan.Work in partnership with paid media COE to ladder up to Global Paid Strategy.Audience Strategy & ManagementWork with key partners to focus on audience & data strategy to achieve consumer/guest goals.Innovate 1st, 2nd, and 3rd party strategies to build into each LOB media plan.Consult with Guest Insights on segmentation to create, actively manage, and optimize across media partners.Experience analyzing multiple sources of revenue data across Adobe Analytics, Double Click Manager (DCM), Google Floodlights, Meta Pixels and Shopify.Understand how to develop strategies around cookie deprecation; whilst working with analytics and Google/Meta to increase 1st party audience executions.Media Platform Operations & ControlsOwnership of Meta products and product feed within Four Seasons Business Manager.Work with the e-commerce teams for any product feed integrations.Lead invoice & actualization management with agencies, analytics, and partners.Responsible for campaign trafficking in line with agencies & creative production.Experience with Meta and Google shopping functionalities such as dynamic ads, shoppable posts, FB/IG storefront, live shopping, etc.Integrate & manage the paid digital and social instances to set up campaign deployment.Manage & update contractual obligations across partners with legal.Develop media plan governance and change management across all internal & external touchpoints.Analytics, Innovation & ReportingPartner with data/analytics team to track and measure results and provide analysis on the efficiency of campaigns.Work with each LOBs analytics team to determine ROI goals based on short- and long-term performance.Analyze and interpret trends to create innovation opportunities, compliance, privacy regulations and policies related to paid media.Create insights to paid media and lead wrap up reports to enhance paid media activations.What You Bring: College or University degree, preferably in a business or marketing/media communications program. MBA an asset.A minimum of 5-7 years of progressive experience in an agency or client setting.Preferable experience in bid management, campaign management/optimization or digital media operations within search, publisher, display, and social media.Experience with media agency management.Expertise with digital media strategy and activation; connecting these to brand, media, consumer & performance goals.Strong analytical thinking with the ability to clearly communicate findings and solutions.A deep passion and understanding of the advertising technology, innovations, and data/performance measurement trends.A proven track record of creating and executing Global Media plan that answer KPIs.Lead key media operations including budget management, stewardship of media buys, proof of performance and budget actualization.Key Skills: Exceptional communication (written and verbal) and interpersonal skills required to support a diverse team of employees, consultants, and agencies.Ability to deliver key results in an environment with multiple tasks and time constraints.Excellent project management skills - able to conceive and implement projects from start to finish, stay on budget, manage processes and expectations, and stay committed to deadlines.Passion for media innovation & new ideas.Insight to action through analytics.Able to work independently, solve problems, take initiative, and use good judgment.Well-organized, able to set priorities and be detail oriented.Outstanding resource and budget management skillsExperience in a client service role or in a marketing communications functionStrong leadership skills with the ability to lead, manage and train others.Experience managing the strategy and articulation of media across internal & external stakeholders.Highly results oriented with experience increasing top line revenue and driving ROI.Strong computer skills in a PC and Mac environment including MS Office (Word, PowerPoint, Excel), Microsoft Excel Pivot tables/VLookups.Adept to learning new applications.Experience with Adobe Analytics, Shopify, Google Ads Manager, Google Analytics (GA/GA4), Meta Business Manager, SA360, DV360This role will be a Hybrid working model, which will require 3 days per week in the Four Seasons Corporate Office located at 1165 Leslie Street, Toronto, Ontario #LI-HybridFour Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.Salary: . Date posted: 04/11/2024 09:55 AM
Manager, Digital Privacy
Loblaw Companies Ltd - Head Office, Toronto, ON
Referred applicants should not apply directly to this role.All referred applicants must first be submitted through Workday by a current Loblaw Colleague.At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experience, or designing an app that will impact the lives of people across the country, we’re up for the challenge. From our office in Downtown Toronto, we’ve created leading eCommerce experiences in the online grocery shopping, beauty, pharmacy, and apparel spaces, and we’re only just getting started.Why is this role important?Does working with some of Canada’s most talented minds in innovation supporting retail, digital consumer solutions and analytical platforms excite you? Loblaw Technology powers some of Canada’s most game-changing retail solutions, giving our customers the ability to live their lives well.Come work with a team that values diverse ideas, fosters a culture of inclusion and develops our talent from within. Loblaw Technology gives you the chance to excel, and helps you to strive for success in a big way. Keep reading to learn more!Manager, Digital Privacy, Toronto, ONNOTE: The location for this role will be based primarily at 500 Lake Shore Blvd W, Toronto, ON, with occasional travel to 1 Presidents Choice Circle.At Loblaw, we help millions of Canadians get through their best days, worst days, celebration days, and every day. Through our innovation and quality products, we’re here for our friends, neighbours, family members and colleagues. We succeed through collaboration and commitment and set a high bar for ourselves and those around us.We’re looking for adaptable people who are thrilled to join us in our goal of helping Canadians Live Life Well. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. We promote leaders at every level and support our people to follow their passion. The Privacy organization is an enablement-first function. We believe in embedding privacy into our products and services to build customer loyalty and trust, which ensures compliance by default. In this role you will be supporting the delivery of privacy advisory services to Loblaw’s digital and media teams. This role reports to the Senior Manager, Loblaw Digital and Media.What You'll Do:Implement the enterprise privacy program components (e.g., content development, privacy training, privacy assessments, contract reviews, and reporting) in a way that is fit for purpose for Loblaw Digital.Perform risk assessments and provide recommendations regarding privacy controls.Drive innovation and strategy to build privacy into the agile technology development lifecycle and culture at Loblaw Digital and Media.Optimize and update privacy processes and tools based on changes to privacy laws, industry standards, and business objectives.Manage and deliver privacy training and awareness across Loblaw Digital and Media.Manage third party privacy risk management activities, including reviewing and advising on agreements and statements of work, and conducting vendor risk assessmentsWhat You'll Bring:Proven experience in Privacy Risk Management. University degree or equivalent experience in a relevent field.Well versed with Canadian privacy laws and knowledge of international laws and privacy trends. Certificate in CIPP or equivalent preferred.Experience in a corporate retail or other direct to consumer industry preferred.Experience with risk management, compliance and project management frameworks and methodologies is an asset.Experience in digital marketing and/or ad technologyStrong interpersonal skills, including the ability to develop strong relationships across all levels of the organization, a positive attitude, thoughtfulness as well as collaboration and creativity.Ability to work in a fast-paced, changing environment while organizing and managing multiple responsibilities and projects with competing priorities and deadlines.Embraces innovative and creative thinking, and embraces privacy as a business enabler.What Loblaw Offers YouWe offer flexibility and balance, and an environment that sets you up for success no matter where your workspace is located.Here, you will find a great team to help you achieve your goals as you help us achieve ours! Work in our fast-paced, exciting Technology environment, helping our stores, colleagues and customers every day.Loblaw colleagues also enjoy:Work Perks ProgramOn-site GoodLife Fitness, Basketball & Volleyball courts, Ice Rink, Groceries delivered to work via PC Express, Dry Cleaning services (1PCC Office)Tuition Reimbursement & Online LearningPension & BenefitsPaid VacationIf you’re up to the challenge, then we would love to hear from you. Apply today, and get the process started. Loblaw recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. At Loblaw, we celebrate diversity and strive to build a culture of inclusion where differences are embraced, valued and supported. We are committed to being an equal opportunity employer and encourage people from all backgrounds and identities to apply to our jobs. Accommodation in the recruitment, assessment, and hiring process is available upon request for applicants with disabilities. We thank all candidates for their interest but please note, those candidates who meet the minimum requirements for the position will be contacted. www.Loblaw.ca/careersHow You’ll Succeed: At Loblaw Digital, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections. We’re able to keep innovating because our colleagues are passionate about their work and excited about the future of eCommerce.If you have big ideas, undeniable enthusiasm, and thrive in a collaborative, creative, and diverse group, we’ll get along just fine.Looking for a challenge? Good. Love an innovative work environment? Even better.Apply today.Employment Type:Full timeType of Role:RegularLoblaw Digital recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct - it reinforces what our customers and stakeholders expect of us.
Solution Delivery Manager
Rogers, Brampton, ON
Solution Delivery Manager Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:Rogers Communications is seeking a Solution Delivery Manager to act as a liaison between business stakeholders and delivery teams within the IT organization. Reporting to the Senior Manager IT Portfolio Delivery, this individual will be expected to act as the lead on various initiatives within the IT wireless Delivery team. This role will be accountable for working closely with our application and internal Technology teams to design, develop and implement system enhancements. What you will be doing... Lead IT wireless related solutions/programs. Accountable for threading multi-phased solutions/projects across multiple releases into one coherent solution/program. Work with stakeholders and within the team to develop aggressive, yet achievable, delivery roadmaps. Accountable for IT HLD (High Level Design) /DDD (Detailed Design Document): content, completion and quality. Drive & contribute to project solutions - JAD sessions, responsible for gathering input / documenting HLD. When required back-fill role gaps (Sr. BSA, PM, SA - Sr. Business Systems Analysts, Project Manager, Solution Architect) as needed. Responsible for facilitating requirements / scope trade-off with application teams, business sponsor, and demand organization. Accountable for aligning all technology teams (Digital, Network) when delivering IT solutions. Support the SA (Solution Architect) in defining overall solution approach in partnership with Technology stakeholders. Support the Project Manager throughout project life cycle. Work with Enterprise Architecture and procurement on defining vendor expectations. Working with the PM, EM, Application teams and governance in the creation and management of governance/gating artifacts. Accountable / responsible for the managing change requests (PCRs). Responsible (in partnership with the PM / application teams) for the negotiation of code drop dates in balance with business requested delivery dates. Support testing teams/activities: test plan/case consultation and manage defect triage with appropriate application teams. Work closely with third party technology vendors; ability to challenge the vendor design to ensure what is being built satisfies the needs of our business partners. Liaise with other Technology Solution Delivery groups including the Network and Infrastructure teams to ensure smooth delivery of projects and application support for the business. Work with the Consumer Business Unit, Go to Market team, Planning, and Engagement teams to develop realistic project plans that clearly state project deliverables and timelines. Manage project and portfolio budgets and assist in managing cost centre financials. Coordinate team efforts to resolve complex issues and conflicts and escalate to executive level wherever required. Endorse quality, innovation and timely communication of issues / opportunities. Coach team members in delivery, issue management and risk management. What you have... Bachelor's in Computer Science or related field or equivalent experience required. 5+ years of experience in the information technology field. 3+ years of experience in a project delivery role in a fast paced/agile environment. Previous team management experience preferred. Previous IT program management experience preferred. General understanding of the company's overall Wireless business operations and products. Good understanding of the company's retail environment and operations. Demonstrated ability of successfully leading complex IT projects and programs. Ability to successfully implement and control budgets. Must be able to effectively communicate technical information to both technical and non-technical personnel. Must be creative, detail oriented and capable of balancing the "big picture" with meeting the day-to-day needs of the organization. Must be able to communicate, present and negotiate at any level of management across the organization. Excellent interpersonal and communication skills. Exceptional written, verbal and presentation skills. Excellent organizational skills. Must be familiar and comfortable utilizing the Scrum methodology. Ability to inform, educate and influence managers and employees to support goals and initiatives in a matrix environment. Schedule:Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location:8200 Dixie Road (101), Brampton, ON Travel Requirements: Up to 10% Posting Category/Function: Technology & Information Technology Requisition ID: 307153 At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:TechnologyLocation: Brampton, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Solution Architect, Developer, Network, Telecom, Telecommunications, Technology Apply now »
Digital Editor, ICI TOU.TV (French Services) (Telework/Hybrid)
Canadian Broadcasting Corporation, Montreal, Quebec
Position Title: Digital Editor, ICI TOU.TV (French Services) (Telework/Hybrid)Status of Employment:Contractee Long-Term (Fixed Term)Position Language Requirement:Language Skills:Work at CBC/Radio-CanadaAt CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance. Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.Unposting Date: 2024-04-23 11:59 PMThis role is a hybrid work arrangement. Work schedule to be discussed with Hiring Manager according to the guidelines defined by the department.One-year assignmentYour roleThe successful candidate will perform two distinct roles. The first will be to act as a YouTube expert, where you will be instrumental in managing our presence on the streaming video platform. The second will be to monitor and upload content to the ICI TOU.TV platform in conjunction with other team members.Responsibilities:YouTube channel management (50%) :Work closely with managers and colleagues to devise effective editorial strategies for our YouTube channel.Come up with creative ways to promote our YouTube content and make it widely discoverable.Adapt existing short- and long-form videos with an eye to optimizing their discoverability potential.Organize and compile content, ensuring that titles, descriptions, thumbnails and metadata are optimized.Make effective use of YouTube management and analytics tools to track the channel's performance and adjust our posting and engagement strategies accordingly.Manage engagement with the YouTube community.Uploading content to ICI TOU.TV (50%):Work closely with the production, coordination and digital editorial teams to ensure the smooth uploading of content.Track timelines and incorporate quality control points at each stage of the content uploading process.Gather the necessary content elements to ensure a consistent experience for our users.Qualifications:Bachelor's degree or equivalent.Three years' relevant experience.Requirements:Good knowledge of the arts and entertainment scene.Strong ability to manage YouTube channels and use related analytics tools.Solid command of video processing tools.Ability to work well independently and with others.Ability to be accurate and thorough.Excellent communication and organizational skills.Ability to quickly become proficient in software relevant to your job focus, including the ICI TOU.TV content management system.Knowledge of SEO strategies and techniques an asset.Ability to react quickly to changes.Excellent command of written French.Selected candidates will be tested as follows:Interview.Theory test.Interested in helping make our platform even better? We would love to hear from you!Candidates may be subject to skills and knowledge testing. We thank all applicants for their interest, but only candidates selected for an interview will be contacted. CBC/Radio-Canada is committed to being a leader in reflecting our country's diversity. That's because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That's why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada's public broadcaster. For more information, visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to [email protected] . You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our corporate website . All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of interest . In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.Primary Location:1000, Rue Papineau, Montreal, Quebec, H2K 0C2Number of Openings:1Work Schedule:Full timeSalary: . Date posted: 04/11/2024 08:07 PM
Remote Content Manager
vreadynow, Manning, AB
We are seeking a talented Remote Content Manager to join our team at Vready Now. As a Content Manager, you will be responsible for creating, editing, and managing content for various digital platforms. This is a remote position, allowing you the flexibility to work from anywhere.Responsibilities:Create and manage content for websites, blogs, social media, and other digital platformsDevelop content strategies to drive engagement and increase brand awarenessCollaborate with cross-functional teams to ensure content aligns with brand guidelines and marketing objectivesAnalyze content performance metrics and make data-driven decisions to optimize contentStay up-to-date with industry trends and best practices in content managementQualifications:Bachelor's degree in Marketing, Communications, or related fieldProven experience as a Content Manager or similar roleExcellent writing and editing skills with a keen eye for detailProficiency in content management systems and SEO best practicesStrong project management and organizational skillsAbility to work independently and meet tight deadlinesIf you are a creative and strategic thinker with a passion for content creation, we want to hear from you! Apply now to join our dynamic team at Vready Now.
Sr. Manager, Digital Marketing
BMO, Toronto, ON
Application Deadline: 04/29/2024Address:33 Dundas Street WestConsults on marketing solutions delivered across BMO's digital properties that meet the goals and objectives of the assigned portfolio and deliver the intended customer experience. Leverages analytics to identify high-impact opportunities to improve customer engagement, conversion rates, customer retention and revenue as well as optimize the user experience across multiple technologies and properties such as web, mobile, and tablet applications. Works with a variety of stakeholders and initiatives to design, implement and measure performance of campaigns and programs. Ensures consistent application of BMO's brand and design system standards.Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.Ensures alignment between values and behaviour that fosters diversity and inclusion.Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.Attracts, retains, and enables the career development of top talent.Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.Provides strategic input into business decisions as a trusted advisor.Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group.Acts as a subject matter expert on relevant regulations and policies.May network with industry contacts to gain competitive insights and best practices.Influences and negotiates to achieve business objectives.Identifies emerging issues and trends to inform decision-making.Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution.Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.Leads/participates in the design, implementation and management of new digital marketing campaign and program solutions.Acts as the prime subject matter expert for internal/external stakeholders.Ensures alignment between stakeholders.Defines business requirements for digital marketing measurement capabilities.Develops and manages comprehensive information management systems; designs and/or leads initiatives to improve processes, analysis and reporting.Conducts various pre-implementation and post-implementation analyses to estimate/measure campaign/program impact e.g., revenue increase, cost reduction, corporate brand image favourability.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Identifies optimization opportunities through the interpretation of customer insights and campaign/program performance measurement.Leads change management programs of varying scope and type, including readiness assessments, planning, execution, evaluation and sustainment of initiatives.Manages the development and adoption of best practices.Leads the execution of ongoing programs; assesses and adapts as needed to ensure quality of execution.Leads the design, implementation and management of core business/group processes.Leads the design, development, and implementation of digital marketing activities.Automates validation tests to improve quality and efficiency of the validation process.Validates and tests models used in marketing measurement and reporting to assess/address performance and compliance.Leads/participates in the design, implementation and management of core business/group processes.Monitors and tracks campaign/program performance, user acceptance testing, and addresses any issues.Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.Provides advice and guidance to assigned business/group on implementation of solutions; may include campaign planning, content and creative development, monitoring/optimization and campaign reporting.Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.Builds effective relationships with internal/external stakeholders.Collaborates with product, marketing, agency teams and channels teams to deliver on business objectives.Gathers and formats data into regular and ad-hoc reports, and dashboards.Analyzes data and information to provide customer behavior and campaign related insights and recommendations.Executes routine tasks such as service requests, transactions, queries, etc. within relevant service level agreements.Monitors compliance with policy, brand standards and design system standards, escalates as required.Coordinates and executes campaign and program activities; makes changes to resolve issues.Monitors and tracks campaign performance and addresses any issues.Documents and maintain operational procedures and processes relating to digital marketing methodologies and campaigns.Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.Implements changes in response to shifting trends.Broader work or accountabilities may be assigned as needed.Qualifications:Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Post-secondary degree in business, marketing or communications related discipline.Knowledge and experience in financial services.Seasoned professional with a combination of education, experience and industry knowledge.Verbal & written communication skills - In-depth / Expert.Analytical and problem solving skills - In-depth / Expert.Influence skills - In-depth / Expert.Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.Able to manage ambiguity.Data driven decision making - In-depth / Expert.Grade:8Job Category:People Manager / GestionnaireWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Manager II, Support Engineer
Amazon, Chennai, Tennessee, India
BASIC QUALIFICATIONSB.E. in Computer Science or a related field. 2+ years of experience building, managing engineering teams. 9+ years overall development/technical support experience. knowledge of programming, Operating System and Cloud technology concepts preferred Comfortable communicating cross-functionally and across management levels in formal and informal settings Shows creativity and initiative to improve productivity using automation or creative processes. Ability to understand technical specifications, distributed systems architecture and ability to deep dive on service/application logsDESCRIPTIONThe eBook industry is in its early stages and is evolving rapidly. We are looking for excellent software engineers to join us in consistently improving our customer experience towards our goal of "Every book, ever written, in any language, all available in less than 60 seconds."The Kindle Store team builds and operates the Kindle books shopping experience across platforms around the world. This includes the shopping experience on the retail website, all e-ink and Kindle Fire devices and Kindle reading apps. Our charter is to build a store that makes it easy for customers to find content that is relevant to them.As a support engineer your work will involve: - Developing tools, applications, code improvements and scripts to resolve operational burden of support engineers and operations - Support engineering and troubleshooting on issues related to the digital platform services and content for various products - Interface with content acquisition, content providers, operations and technical teams to ensure content delivery as per service level agreements - Production builds, tools, and configuration management for software product releases and successful deployments.Key job responsibilities* Monitor & Drive team to Resolution of Trouble Tickets within defined SLA's. Drive escalations to engineering team.* Drive Root Cause Analysis, Impact Analysis and Production Deployment support.* Build automated frameworks, tools, solutions to enable stakeholders/business owners monitor health/drive business outcomes.* Build a culture of direct code interaction by nurturing talent towards building applications/debugging & making code level fixes.* Regular interactions with various internal business-owners (like engineering teams) to help understand requirements & business priorities, define engagement model and drive improvements.* Developing support strategies and creating appropriate harnesses as well as pragmatic approaches for quick & effective support.* Resource planning to support various program asks.* Drive initiatives to maximize operational efficiency.* Defining measurable metrics to gauge progress against objective Support goals.* Build best-of-class support engineering teamWe are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDPREFERRED QUALIFICATIONS* Hands-on technical expertise * Experience with mission critical, 24x7 systems * Excellent verbal and written communication skills * Ability to handle multiple competing priorities in a fast-paced environment * Experience in preparing quality metrics and effectively engaging with stakeholders to set and drive quality goals.Salary: . Date posted: 04/16/2024 10:21 PM