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Print Centre Associate - Full Time
Staples Canada, Sault Ste. Marie, ON
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. At solutionshop, we partner with customers to help them find the right solutions to be successful, such as services like Design, Print, Tech Support, Digital Marketing, as well as Shipping.We are looking for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do As the Copy & Print Centre Representative supporting solutionshop, you consult and provide recommendations on solutions for your customer partners by utilizing all the business development service options that will help them achieve their working and learning goals. You filter sales and production through appropriate channels, and understand the unique needs of our consumer and business customers. You use your knowledge of products and solutions to find ways to inspire our customers, building loyalty and trust; and adding value in ways that are meaningful to them. You help customers to work, learn, and grow. Specifically, you will: •Contribute to the sales and margin goals in the services area of the store, including print, digital marketing, shipping and tech services. •Own the appearance and standards of the solutions shop, and partner with the solutions shop team to maintain supplies. •Review the online dash board and filter the processing of customer orders in an efficient, accurate manner. •Pay close attention to detail and instructions, and manage projects while following proper production procedures (set-up, quality control, and finishing). •Connect, Share, and Partner with customers to discover sales opportunities. •Create a best-in-class customer experience especially when managing customer queues. •Operational excellence and customer experience are important aspects of your role. You will operate cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, fellow associates, and our customers as a key priority. Some of what you need •1-2 Years of Retail customer service. •Prior experience in a retail/commercial printing environment is preferred. •Working towards or successful completion of high school is preferred. •Proven track record of achieving customer service excellence and sales results •Technology savvy •Curious •Approachable •Passionate •Solutions finder Some of what you will get •Associate discount •Flex Benefits •RRSP/DPSP •Learning & Development programs •And more... Additional Information •A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. •There will be exposure to moderately levels of noise generated by the print equipment. •You will be required to stand in a stationary position for periods of time. This would occur while working on various orders. •We'll also ask you to work a variety of shifts including evenings and weekends. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Sales Support Lead - Full Time
Staples Canada, Sault Ste. Marie, ON
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you do As the Sales Support Lead, you'll get the opportunity to execute on a variety of tasks: driving sales, supporting merchandise standards, freight flow, inventory, as well as replenishment procedures. You demonstrate a high degree of customer engagement and look to maximizes sales while effectively assisting customers and leading various processes. With everyday being fast-paced, challenging, rewarding and meaningful, you will be inspired to bring your 'A-Game' everyday! Specifically, you will: •Connect, share and partner with customers to identify solutions that cater to their needs and add value. •Maintain company merchandising standards, including current pricing, signage, planograms, promotional planners, advertising set-ups and displays. •Ensure input and integrity of appropriate paperwork and forward for approval to appropriate manager and/or home office. •Process out-of-stock procedures to maintain replenishment. •Assist in keeping the damaged product area clean and that items in need of shrink-wrapping are attended to in a timely manner. •Partner with store leaders to prepare inventory counts; participate in the inventory-taking process, and follow-up on variances. •Operational excellence and customer experience are important aspects of your role. You will operate cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, fellow associates, and our customers as a key priority. Some of what you need •1 year of previously related experience is preferred. •Working towards or successful completion of high school is preferred. •Ability to achieve customer service excellence and sales results •Ability to resolve customer concerns in a diplomatic manner. •Ability to communicate with and engage customers effectively using a variety of mediums. •Curious •Approachable •Passionate •Solutions Finder Some of what you will get •Associate discount •Health and Dental benefits •RRSP/DPSP •Learning & Development programs •Tuition Reimbursement Program •And more... Additional Information •A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. •Conditions may cause physical discomfort due to exposure to variable temperatures in receiving and noise from delivery trucks, fumes from trucks, dirt and dust. Due to direct contact with delivery trucks, forklifts, and use of the bailer machine there is higher risk of personal injury if safe working habits are not practiced. •Output of physical effort is required through lifting, bending, pulling, twisting, etc. Movement of freight by use of ladders and stock pickers is required. •We'll also ask you to work a variety of shifts including evenings and weekends. •Forklift Training and certification may be required. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Maintenance
McDonald's, Sault Ste. Marie, ON
Maintenance We are more than just your local restaurant. We are a collection of hardworking small-business owners.Did you know that from coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day, or that we have proudly helped more than 387,000 Canadian families with sick children through Ronald McDonald House Charities? Our offerWorking with us means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. What this means in practice is:Access to education and skills development opportunities that take you furtherA total rewards package that includes discounts, incentives, and recognition perksFlexible hours/shifts that suit your needsA safe, respectful and inclusive workplaceBring your authentic self to work - welcoming people of every age, background, and culture - just like the guests who visit our restaurants every dayThe jobWe are sure that you have an idea about what working with us is like, but just in case here are some of the highlights on what your job will entail:Maintaining a clean, safe, and secure work environment for guests, coworkers, and yourself, leveraging your knowledge of safety regulations and equipment.Multi-tasking in between troubleshooting, tending to store areas and appliances during your shift, and repairing décor and equipment, whether it's during the day or throughout the night.Managing priorities, staying organized, and keeping on top of the various tasks with limited supervision.Your vibe and experienceYou are trustworthy and have trust in others. You're a curious mind. You love to see how things work and are fascinated by the intricacies of objects. You're good with your hands and mechanically adept. You're always willing to learn and grow. You remain cool, calm and collected in a fast-paced environment. You'd rather do a job right the first time, than do it twice.About usIn 1954, an enterprising salesman named Ray Kroc discovered a small burger restaurant in California, and wrote the first page of McDonald's history. In 1967, the first McDonald's Canada opened in Richmond, B.C. and we've been growing with our communities and serving quality food at great a value ever since. Today, McDonald's Canada is proud to be one of the world's leading foodservice retailers, offering job opportunities at corporate-owned restaurants or restaurants owned by independent franchisees. McDonald's Canada and Owner/Operators are committed to a diverse and inclusive workplace for all. Our workplaces have a long-standing policy of providing fair, equitable, and accessible opportunities for all employees and prospective employees. Accommodations during the application process are available upon request.
Maintenance
McDonaldu0027s, Sault Ste. Marie, ON, CA
Maintenance We are more than just your local restaurant. We are a collection of hardworking small-business owners.Did you know that from coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day, or that we have proudly helped more than 387,000 Canadian families with sick children through Ronald McDonald House Charities? Our offerWorking with us means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. What this means in practice is:Access to education and skills development opportunities that take you furtherA total rewards package that includes discounts, incentives, and recognition perksFlexible hours/shifts that suit your needsA safe, respectful and inclusive workplaceBring your authentic self to work - welcoming people of every age, background, and culture - just like the guests who visit our restaurants every dayThe jobWe are sure that you have an idea about what working with us is like, but just in case here are some of the highlights on what your job will entail:Maintaining a clean, safe, and secure work environment for guests, coworkers, and yourself, leveraging your knowledge of safety regulations and equipment.Multi-tasking in between troubleshooting, tending to store areas and appliances during your shift, and repairing décor and equipment, whether it's during the day or throughout the night.Managing priorities, staying organized, and keeping on top of the various tasks with limited supervision.Your vibe and experienceYou are trustworthy and have trust in others. You're a curious mind. You love to see how things work and are fascinated by the intricacies of objects. You're good with your hands and mechanically adept. You're always willing to learn and grow. You remain cool, calm and collected in a fast-paced environment. You'd rather do a job right the first time, than do it twice.About usIn 1954, an enterprising salesman named Ray Kroc discovered a small burger restaurant in California, and wrote the first page of McDonald's history. In 1967, the first McDonald's Canada opened in Richmond, B.C. and we've been growing with our communities and serving quality food at great a value ever since. Today, McDonald's Canada is proud to be one of the world's leading foodservice retailers, offering job opportunities at corporate-owned restaurants or restaurants owned by independent franchisees. McDonald's Canada and Owner/Operators are committed to a diverse and inclusive workplace for all. Our workplaces have a long-standing policy of providing fair, equitable, and accessible opportunities for all employees and prospective employees. Accommodations during the application process are available upon request.
School Bus Driver
First Transit Canada, Sault Ste. Marie, ON
First things First: Who are we? Twice the size of our next largest competitor, First Student is the leading school transportation solutions provider in North America. Every day, we complete 5 million student journeys, moving more passengers than all U.S. airlines combined. With a team of highly trained drivers and the industry's strongest safety record, First Student delivers reliable, quality services to 1,100 school districts. We are now hiring PT School Bus Drivers in Sault Ste. Marie, Ontario!Why join as a School Bus Driver? For many reasons: No experience necessary! We train! We provide PAID TRAINING !Additional hours available - charter route opportunities! Child ride along program No nights or weekends unless you chooseAbout the Position Join our team of professional Drivers dedicated to getting students to and from school safely Drivers enjoy the support of our industry leading technology to guide them through their daily routes Prioritize vehicle maintenance by conducting pre and post trip vehicle inspections Provide support to students by assisting with boarding and exiting the bus Qualifications Good verbal communication skills At least 21 years old Valid driver's license for at least 1 year Undergo & pass a Ministry prescribed medical examination & Background checks We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment. We encourage applications from women, persons with a disability, Indigenous peoples and members of a visible minority. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growthfor all. First is committed to providing reasonable accommodation at all stages of the hiring process and encourage all applicants who may require such accommodation to let us know.KIJI
Maintenance Lead
McDonaldu0027s, Sault Ste. Marie, ON, CA
Maintenance LeadWe are more than just your local restaurant. We are a collection of hardworking small-business owners.Did you know that from coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day, or that we have proudly helped more than 387,000 Canadian families with sick children through Ronald McDonald House Charities? Our offerWorking with us means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. What this means in practice is:Access to education and skills development opportunities that take you furtherA total rewards package that includes discounts, incentives, and recognition perksFlexible hours/shifts that suit your needsA safe, respectful and inclusive workplaceBring your authentic self to work - welcoming people of every age, background, and culture - just like the guests who visit our restaurants every dayThe jobWe are sure that you have an idea about what working with us is like, but just in case here are some of the highlights on what your job will entail. This position is being posted to cover all of the McDonald's restaurants in the Sault Ste. Marie area and will require travel between locations: Maintaining a clean, safe, and secure work environment for guests, coworkers, and yourself, leveraging your knowledge of safety regulations and equipment.Multi-tasking in between troubleshooting, tending to store areas and appliances during your shift, and repairing décor and equipment, whether it's during the day or throughout the night.Managing priorities, staying organized, and keeping on top of the various tasks with limited supervision.Maintenance Lead is responsible for ensuring the overall cleanliness and condition of the restaurant's physical plant and equipment, including the Play Place. This includes managing the Preventative Maintenance program and Calendar, and ensuring all tasks are assigned and completed. This manager makes sure the workplace is safe and secure for all, and that safety standards and processes are in place and followed by all employees.Your vibe and experienceYou are trustworthy and have trust in others. You're a curious mind. You love to see how things work and are fascinated by the intricacies of objects. You're good with your hands and mechanically adept. You're always willing to learn and grow. You remain cool, calm and collected in a fast-paced environment. You'd rather do a job right the first time, than do it twice.Job Requirements:Must have access to a vehicle with a valid G2 drivers license. Mechanically Inclined.Able to successfully troubleshoot basic equipment issues. Ability/drive to learn - training will be provided. Can lift over a minimum of 50 pounds. Ability to climb stairs and ladders.Able to read and understand manuals/check-lists.Available to work over-time as required & available on-call occasionally.
Maintenance Lead
McDonald's, Sault Ste. Marie, ON
Maintenance LeadWe are more than just your local restaurant. We are a collection of hardworking small-business owners.Did you know that from coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day, or that we have proudly helped more than 387,000 Canadian families with sick children through Ronald McDonald House Charities? Our offerWorking with us means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. What this means in practice is:Access to education and skills development opportunities that take you furtherA total rewards package that includes discounts, incentives, and recognition perksFlexible hours/shifts that suit your needsA safe, respectful and inclusive workplaceBring your authentic self to work - welcoming people of every age, background, and culture - just like the guests who visit our restaurants every dayThe jobWe are sure that you have an idea about what working with us is like, but just in case here are some of the highlights on what your job will entail. This position is being posted to cover all of the McDonald's restaurants in the Sault Ste. Marie area and will require travel between locations: Maintaining a clean, safe, and secure work environment for guests, coworkers, and yourself, leveraging your knowledge of safety regulations and equipment.Multi-tasking in between troubleshooting, tending to store areas and appliances during your shift, and repairing décor and equipment, whether it's during the day or throughout the night.Managing priorities, staying organized, and keeping on top of the various tasks with limited supervision.Maintenance Lead is responsible for ensuring the overall cleanliness and condition of the restaurant's physical plant and equipment, including the Play Place. This includes managing the Preventative Maintenance program and Calendar, and ensuring all tasks are assigned and completed. This manager makes sure the workplace is safe and secure for all, and that safety standards and processes are in place and followed by all employees.Your vibe and experienceYou are trustworthy and have trust in others. You're a curious mind. You love to see how things work and are fascinated by the intricacies of objects. You're good with your hands and mechanically adept. You're always willing to learn and grow. You remain cool, calm and collected in a fast-paced environment. You'd rather do a job right the first time, than do it twice.Job Requirements:Must have access to a vehicle with a valid G2 drivers license. Mechanically Inclined.Able to successfully troubleshoot basic equipment issues. Ability/drive to learn - training will be provided. Can lift over a minimum of 50 pounds. Ability to climb stairs and ladders.Able to read and understand manuals/check-lists.Available to work over-time as required & available on-call occasionally.
Part-Time Crew Member
McDonald's, Sault Ste. Marie, ON
Part-Time Crew Member We are more than just your local restaurant. We are a collection of hardworking small-business owners.Did you know that from coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day, or that we have proudly helped more than 387,000 Canadian families with sick children through Ronald McDonald House Charities? Our offerWorking with us means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. What this means in practice is:Access to education and skills development opportunities that take you furtherA total rewards package that includes discounts, incentives, and recognition perksFlexible hours/shifts that suit your needsA safe, respectful and inclusive workplaceBring your authentic self to work - welcoming people of every age, background, and culture - just like the guests who visit our restaurants every dayThe jobWe are sure that you have an idea about what working with us is like, but just in case here are some of the highlights on what your job will entail:Greeting guests, taking orders and processing paymentsPreparing food and drinksManaging delivery and mobile ordersAssembling orders and packaging take-out and deliveryKeeping all surfaces clean and sanitary to ensure the safety for our guests, fellow crew members, and yourselfWhether you are working in the kitchen, at the Drive-Thru, or at the front counter you are a part of a dynamic team that works together to deliver an exceptional guest experience.Your vibe and experienceWhile previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative is always helpful and appreciated, what is most important is who you are.You are trustworthy and have trust in others. You find joy in the details and believe good quality is what keeps guests coming back. You remain cool, calm and collected in a fast-paced environment. You understand there is no "I" in team and thrive in social situations. You're always willing to learn and grow. You get that service isn't a transaction, it's about connection. That a smile can make all the difference in someone's day. It's genuine, and it's who you are.About usIn 1954, an enterprising salesman named Ray Kroc discovered a small burger restaurant in California, and wrote the first page of McDonald's history. In 1967, the first McDonald's Canada opened in Richmond, B.C. and we've been growing with our communities and serving quality food at great a value ever since. Today, McDonald's Canada is proud to be one of the world's leading foodservice retailers, offering job opportunities at corporate-owned restaurants or restaurants owned by independent franchisees. McDonald's Canada and Owner/Operators are committed to a diverse and inclusive workplace for all. Our workplaces have a long-standing policy of providing fair, equitable, and accessible opportunities for all employees and prospective employees. Accommodations during the application process are available upon request.
HVAC Technician
McDonald's, Sault Ste. Marie, ON
HVAC TechnicianRob Prober Enterprises Inc. operates and manages three McDonald's restaurants in Sault Ste. Marie, ON.We are looking for a certified HVAC technician with their G.3, G.2 or G.1 TSSA certificate.What we offer: Competitive salaries, Excellent Health Benefits program, continuous training opportunities for career advancement, a friendly atmosphere & excellent work life balance.The technician duties include but are not limited to:Performing preventative maintenance on all restaurant equipment.Maintaining and repairing electrical systems and HVAC systems.Fixing restaurant equipment such as fridges, stoves, fryers, etc.Troubleshooting restaurant equipment during your shift.All cleaning & maintenance duties as needed.Successful candidate MUST possess the following skills:Valid driver's license (at least G2) and access to a vehicle at all times.Experience can range from coming right out of training or college to years of experience with your full gas license.Able to follow verbal and written instructions.Able to work safely and follow safety guidelines and policies.Positive and professional attitude.REQUIREMENTSHVAC TSSA certificate (G.3, G.2 or G.1)Driver's License (G2 or higher)Willingness to learn & work as a team.SALARY RANGE$20 - $50/hr based on experience & gas certificate level.We are more than just your local restaurant. We are a collection of hardworking small-business owners.Did you know that from coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day, or that we have proudly helped more than 387,000 Canadian families with sick children through Ronald McDonald House Charities?Our offer- Working with us means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. What this means in practice is:- Access to education and skills development opportunities that take you further.- A total rewards package that includes discounts, incentives, and recognition perks.- Flexible hours/shifts that suit your needs.- A safe, respectful and inclusive workplace.- Bring your authentic self to work - welcoming people of every age, background, and culture - just like the guests who visit our restaurants every day.McDonald's Canada and Owner/Operators are committed to a diverse and inclusive workplace for all. Our workplaces have a long-standing policy of providing fair, equitable, and accessible opportunities for all employees and prospective employees. Accommodations during the application process are available upon request.
Municipal Engineer
WSP Canada, Sault Ste. Marie, ON
WSP is currently hiring for a Municipal Engineer to join our Municipal Engineering group, located at our Sault Ste. Marie office. Reporting to the Manager this position will be responsible for the design and project management of a variety of municipal infrastructure projects, such as site developments, road reconstructions, sewer and watermain designs, pumping stations, and servicing/feasibility studies, of various sizes and locations in Northern Ontario. RESPONSIBILITIES Design of public and private sector municipal servicing projects; Working and coordination with intermediate staff; Actively participate in the design and provide direction to the design team throughout the design process; Liaise with the various municipal/utility/approval agencies; Be responsible for project budgets, project schedules, and client communications; Coordinate with a multi-disciplinary project team to undertake major infrastructure projects; Apply proven design experience including conceptual, preliminary and detailed designs; Design and project execution for municipal infrastructure projects including: site developments, water resources, sewers, water mains, pumping stations, road design; Author feasibility studies and technical engineering reports; Mentor and coach a team of engineering interns and technologists; Contribute to RFP, Bid and Proposal documents; and Other duties as assigned. QUALIFICATIONS Minimum of 6+ years of municipal infrastructure experience for Public and Private Sector projects in Ontario; Professional Engineer designation in Ontario with a minimum of 4 years' experience with designation; Knowledge and application of Ontario Environmental standards and guidelines; Experience with sewer, watermain, and road design using CAD and/or Modelling Software would be considered an asset; Familiarity with local planning/approval processes; Experience working with the various Northern Ontario municipalities an asset; Valid G Driver's license; Project Management experience on municipal and/or private sector projects an asset; and Knowledge and experience with Contract Administration, Pumping Station Design, and/or Hydraulic Analysis, and/or Treatment Facility Design would be considered an asset. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Customer Experience Associate
TD, Sault Ste. Marie, ON, CA
Hours 15 Workplace Model Onsite Pay Details We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with your recruiter and ask compensation related questions, including pay details for this role.Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals. We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences. Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.Job Details Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience. In this role, you will: •Process financial transactions like deposits, withdrawals and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics •Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters •Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary •Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner •Connect personally with customers to advise them appropriately and clearly on banking solutions and processes •Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development •Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities •Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence Job Requirements •High School Diploma with over 1 year of relevant experience •Undergraduate degree or equivalent is an asset •Strong administration, organizational, planning and time management skills to work in a fast-paced environment •Hands on knowledge of using MS Office (Word, Excel and Outlook) and internet •A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities •A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner Company Overview Our ValuesAt TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. Making Your Well-being a PriorityA supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars - physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best. Our Total Rewards PackageOur Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. How We WorkAt TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: Hybrid, Onsite and Primarily Remote. Wherever our colleagues are working, they'll always have access to the TD community and experience our culture of care. Who We AreTD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Inclusiveness Our Commitment to Diversity, Equity, and Inclusion At TD, we're committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We're dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. Accommodation Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. How We're Helping Make an Impact in Communities TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That's why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It's our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. We look forward to hearing from you!
Associate Branch Director
RBC, Sault Ste. Marie, ON
Job SummaryJob DescriptionWhat is the Opportunity?With C$400 billion in assets under administration, RBC Dominion Securities is Canadians leading in wealth management firm. While investment management is the core offering, our 1,800 investment professionals also provide a full scope of wealth planning services, to help our clients preserve, grow and transfer their wealth to succeeding generations.The Associate BranchDirector works in concert with the Branch Director to oversee all aspects of the branch. Responsibilities include overall branch profitability while meeting strategic targets through: sales management, human resource management, operations control and supervision of compliance. Provide leadership and support to Investment Advisors and support staff in hiring, training and motivating. Assesses performance, provides appropriate developmental opportunities, coaching and feedback as required. Promotes the firms corporate image by developing and maintaining business relationships throughout RBC Financial Group and within their respective communities.What will you do?Clearly demonstrates effective management and supervision of all compliance issues and responsibilities on a daily basis.Provides effective and consistent communication via weekly sales meetings, sales support meetings and team meetings.Engages in high performance coaching with each IA.Provides ongoing coaching to Branch Administrator to ensure their duties are understood and accomplished with a high degree of success; also provides ongoing opportunities for mentoring and development.Clearly demonstrates behaviours which motivate all employees for greatest results including, personal development, recognition and promotion.Consistently seeks opportunities to engage employees in improving the working environment within the branch.Develops actionable feedback for IAs and support staff, whether it is positive or corrective. Is willing to make tough decisions.Solves difficult problems effectively. Deals with the root cause, looks beyond the obvious and doesnt stop at the first or easy answer.Superior written and oral communication skills.What do you need to do to be successful?Must Have:CSC and CPH, and ability to complete BM license within 3 monthsRetail Brokerage Experience with minimum of 2 years Investment Advisor experience or similar experiencePost secondary Education (College or University)Proven experience in leading a team, coaching and developing and motivating others.Demonstrated experience in dealing with ambiguity and managing multiple operations and servicing activities in a fast paced environment.Ability to engage a diverse team that includes branch staff, middle office and internal and external partnersExperience in managing multiple priorities and in dealing with challenging and sometimes complex situations to drive success.Decisive and Results DrivenNice to HaveRBC Dominion Securities experienceWM Operations and Financial Industry backgroundWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactJob SkillsAdditional Job DetailsAddress:432 GREAT NORTHERN RD:SAULT STE. MARIECity:SAULT STE. MARIECountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Wealth ManagementJob Type:RegularPay Type:SalariedPosted Date:2024-01-30Application Deadline:2024-02-26Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Manager, Audit - Enterprise
KPMG, Sault Ste. Marie, ON
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. Are you a talented and proven leader who motivates teams and provides exceptional customer service? We are looking for Managers to join our dynamic team. Our teams of professionals help our clients' manage risk so they can focus on their core business. By intimately understanding each client's business, we convert information into insights to uncover hidden opportunities to improve client efficiency and performance. As part of the management team, you will be required to lead KPMG's audit teams and ensure the correct accounting practices and methodologies are applied to our clients. Clients will look to you to add value to their business throughout the audit engagement. This is an excellent opportunity to grow your career servicing some of the largest and most exciting clients in the market. Join a winning team! What you will do Oversee and manage the audits of our clients. Oversee and manage audits from planning to completion Participate in the practice group to assist in implementing group business plan. Work with members of the practice management group to meet the goals of the assurance financial plan. Counsel, train, and mentor audit staff. Apply KPMG's audit and accounting practices/methodologies on client engagement. What you bring to the role Canadian CPA designation or international equivalent. 5 + years of experience working with a public practice accounting firm. Previous experience using ASPE, PSAB and ASNPO Excellent client service skills with an aptitude to understand the clients' business to develop and maintain strong client relationships. Ability to manage conflicting demands and priorities Dedication and motivation to achieve high standards of client service. Proven background of building a client base and adding revenue. Excellent written and verbal communication skills. Are a strong team player and have meticulous attention to detail. Professional accounting firm experience is a must. Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here. Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . If you have a question about accessible employment at KPMG, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process, we encourage you to visit our accessibility page .
Job Posting Title Financial Planner, Investment & Retirement Planning
RBC, Sault Ste. Marie, ON
Job SummaryJob DescriptionWhat is the opportunity?Please be advised specific location is to be determined. We have upcoming opportunities in the Thunder Bay, Sault Ste Marie and Timmins Markets. As an RBC Investment and Retirement Planner, you create custom investment solutions for prospective and existing RBC clients. Alongside your own prospecting and networking activity, you are fully supported by internal partners who send client referrals your way. Your creativity, motivation, and drive for new investment sales will enable you to provide world-class advice and solutions that help clients achieve their long-term financial goals.What will you do?Provide tailor-made financial planning advice and solutions using our unparalleled array of investment and portfolio solutions, including best-in-class proprietary and select third-party mutual fund solutionsAcquire and consolidate existing and new-to-RBC clients and assetsConnect clients with the right RBC team members to help continuously meet their needsDevelop external business referral sources through networking, marketing, and your centres of influenceWhat do you need to succeed?Must-haveFinancial Planning Designation (PFP or CFP or QAFP)Mutual Funds License (IFIC or CSC)Minimum 2 years experience in financial planningProven networking and client acquisition skillsAbility to cultivate strong partner relationshipsDigital Savviness, ability to effectively utilize mobile applicationsBilingual (French and English speaking) is an assetMobile within Thunder Bay OR Sault Ste Marie OR Timmins MarketsWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program of flexible benefits, competitive commission structure, and pension optionsWorld-class training programs and career development opportunitiesThe advantage of working with a dynamic, collaborative, and high performing team where initiative and hard work are recognized and rewardedA flexible work schedule based on client preferences and your own work/life balanceInnovative mobile technology to ensure your success#LI-RZ1RBCFPJob SkillsAdaptability, Business Development, Client Centricity, CuriosityAdditional Job DetailsAddress:2600 ARTHUR ST E:THUNDER BAYCity:THUNDER BAYCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Personal and Commercial BankingJob Type:RegularPay Type:CommissionPosted Date:2024-02-28Application Deadline:2024-04-24Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Inside Sales Representative- Bearings, Power Transmission
Wajax Limited, Sault Ste. Marie, ON
The Opportunity Obtaining and up-selling parts and service orders, creating customer satisfaction and adding value to the customer’s buying experience.Provide consistently elevated levels of customer service to customers and accounts, reaching business targets through excellent telephone sales and communication skills. The Role ● Develop and maintain confidential client information utilizing Wajax’s CRM software.● Manages Customer Satisfaction with all existing customers by delivering the utmost in customerservice.● Generate new and repeat sales by providing product and pricing information in a timely manner.● Determine customer requirements and expectations to recommend specific products andsolutions.● Recommend alternative products based on cost, availability, or specifications.● Increase sales and average order size by means of cross-selling, up-selling, add-on sales andoffering promotional sales items.● Prepare customer presentations, tenders, RFQs and Project Quotations for After Market Sales Repsas required● Attend site visits and customer presentations with After Market Sales Rep as required.● Respond to customers via phone, fax or email for quotes, purchases, etc. in a timelymanner after hours on call rotation. The Candidate Technical, electromechanical, or post-secondary diploma related to the industrial field or equivalent experience. Knowledge of mechanical power transmission, hydraulics and/or pneumatics' Working knowledge of Microsoft Office, including Outlook, Excel, Word and PowerPoint, CRM (Salesforcepreferred), completion of ongoing product training Responsible and adaptable Problem solving skills Results-oriented and willingness to always offer superior service Demonstrated skills in planning and organization of work Good team spirit The Company Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas - to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables. Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.” Highlights include: Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account. Wajax led e-learning, and product training through industry leading manufacturers. Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more. Recognition program where points are earned for merchandise or gift certificates, plus cash awards. Flexible work arrangements. Award-Winning Health and Wellness Program. By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview. As a condition of employment, final candidates will be subject to pre-screening. \\ Together we get more done.#WJX
Mobile Sales Associate (Part Time)
Equest, Sault Ste. Marie, ON
Are you passionate about working with people and technology? We are hiring immediately for a Sales Associate, which we call an Advisor at Best Buy. As a Sales Associate, you will be the face of Best Buy for everyone who visits our stores.No experience required, we will equip you with the skills and knowledge to confidently assist our customers.Join us and grow your career with our retail team as a Sales Associate.What you'll do:Help customers find the perfect product or service and respond to their questionsCreate an amazing customer experienceShare your passion for tech and your product knowledgeWhat we're looking for:Enthusiasm to welcome and assist customersFlexibility to adapt to dynamic situations in a fast-paced environmentA commitment to maintaining a safe and fun working environmentWhy you'll love it here:Flexible schedules as per business needsEmployee discounts on awesome techCompetitive compensation and benefitsAn inclusive, fun, and supportive team who you will quickly call friendsTraining programs to build new and transferable skills and achieve certificationsJoin our amazing team!We are looking for people just like you.About Best BuyAs Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Annually recognized as one of Canada's Top 100 Employers, our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.Grow your career in similar roles (Customer Service Representative, Merchandiser, Online Order Pick-up Specialist) or development roles (Team Lead, Assistant Store Leader, Store Leader).Whatever the role, we strive to give our people the necessary tools and training to make a difference.548 Great Northern Road, Sault Ste. Marie, ON P6B 4Z9
Mobile Sales Associate (Full Time)
Equest, Sault Ste. Marie, ON
Are you passionate about working with people and technology? We are hiring immediately for a Sales Associate, which we call an Advisor at Best Buy. As a Sales Associate, you will be the face of Best Buy for everyone who visits our stores.No experience required, we will equip you with the skills and knowledge to confidently assist our customers.Join us and grow your career with our retail team as a Sales Associate.What you'll do:Help customers find the perfect product or service and respond to their questionsCreate an amazing customer experienceShare your passion for tech and your product knowledgeWhat we're looking for:Enthusiasm to welcome and assist customersFlexibility to adapt to dynamic situations in a fast-paced environmentA commitment to maintaining a safe and fun working environmentWhy you'll love it here:Flexible schedules as per business needsEmployee discounts on awesome techCompetitive compensation and benefitsAn inclusive, fun, and supportive team who you will quickly call friendsTraining programs to build new and transferable skills and achieve certificationsJoin our amazing team!We are looking for people just like you.About Best BuyAs Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Annually recognized as one of Canada's Top 100 Employers, our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.Grow your career in similar roles (Customer Service Representative, Merchandiser, Online Order Pick-up Specialist) or development roles (Team Lead, Assistant Store Leader, Store Leader).Whatever the role, we strive to give our people the necessary tools and training to make a difference.548 Great Northern Road, Sault Ste. Marie, ON P6B 4Z9
Housekeeper
Marriott International, Sault Ste. Marie, Any
Job Number 24050508Job Category Housekeeping & LaundryLocation Delta Hotels Sault Ste. Marie Waterfront, 208 St Marys River Drive, Sault Ste. Marie, ONT, Canada VIEW ON MAP Schedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYRespond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and performs floor care duties (e.g., in guest rooms and hallway).Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATION Education: No high school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: NoneMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Notification to Applicants: Delta Hotels Sault Ste. Marie Waterfront takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email [email protected] and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don't. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what's most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 03/22/2024 09:32 AM
Barista
Marriott International, Sault Ste. Marie, Any
Additional Information Part TimeJob Number 24055400Job Category Food and Beverage & CulinaryLocation Delta Hotels Sault Ste. Marie Waterfront, 208 St Marys River Drive, Sault Ste. Marie, ONT, Canada VIEW ON MAP Schedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYComplete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Set up, stock, and maintain work areas. Input orders into cash register system and collect payment from customer. Take orders, record in MICROS system and prepare food and coffee beverages. Ensure that appliances (e.g., coffee makers) are turned on/off at the appropriate times. Bus coffee cart areas and tables. Clean dishes, utensils, work areas, tables and equipment throughout the day. Obtain change required for expected business level. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Notification to Applicants: Delta Hotels Sault Ste. Marie Waterfront takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email [email protected] and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don't. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what's most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 03/29/2024 03:50 PM
Customer Service Representative
BMO, Sault Ste. Marie, ON
Application Deadline: 04/05/2024Address: 44 Great Northern Rd, Unit 11Job Family Group:Retail Banking Sales & Servicepart time work. 20 hours per week, minimum. Candidates should be flexible to work within branch banking hoursDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.Identifies customer needs and initiates referrals to BMO colleagues.Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.Contributes to meeting branch business results and the customer experience.Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.Acts as a key member of a collaborative and versatile branch and market team.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.Organizes work information to ensure accuracy and completeness.Takes the initiative to find creative approaches that make each customer's experience feel personal.Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.Contributes to business results and the overall experience delivered in the branch.May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest.Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with legal and regulatory requirements for the jurisdiction.Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.Completes standardized tasks under supervision.Performs initial problem solving within given rules/limits & escalates when required.Broader work or accountabilities may be assigned as needed.Qualifications:No prior experience necessary; post-secondary degree or certification in related field of study is desirable.High-level knowledge of personal, commercial and partner offers, and how each can best serve customers' individual needs.Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.Highly skilled at helping people who don't find digital applications intuitive to gain confidence in how to use them and to understand their benefits.Projects a professional presence.Basic knowledge of specialized sales and business banking solutions to refer to specialists.Passionate commitment to helping customers.A focus on delivering a personal experience to customers.Resourceful self-starter with courage and confidence to approach customers.Readiness to collaborate and work in different capacities as part of a team.Strong interpersonal skills, including the ability to build rapport and connections with customers.An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.Basic knowledge learned on the job.Verbal & written communication skills - Basic (in business environment).Organization skills - Basic (in business environment).Collaboration & team skills - Basic (in business environment).Compensation and Benefits:$33,850.00 - $43,500.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.