Overview of salaries statistics of the profession "Automotive Service Consultant in "

UNLIMITED POSSIBILITIES AHEADPosition:Service AdvisorStatus:Full-TimeDealership: Mercedes-Benz SurreyDepartment:Service Compensation: $75,000-$95,000 per annum *this is a commissioned position - wages commensurate experience & productivity We believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives Internal and external, training & development opportunities for skill development and growth Be part of a collaborative, friendly and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive extended health and dental plan tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Handle customer inquiries promptly and accurately, listen to vehicle concerns and write repair orders. Ensure repair orders and all paperwork is legibly and accurately completed, with all customer requests or points of concern documented. Obtain all customer (including signature) and vehicle data and fill in required spaces on all repair orders. Process all paperwork as jobs are completed. Review all repairs and changes with the customer upon delivery of the vehicle. Assist in scheduling customer vehicles for service work by allowing adequate time for repairs/maintenance and securing additional time as required. Monitor work-in-progress to ensure that repairs are being performed properly and time schedule is being met as promised. Notify customers if delays are expected or additional work is needed. Use service files to suggest additional repairs or services if required. Estimate costs and completion times, do not hesitate to ask the Service Manager for assistance. Identify and give special attention to repeat repairs, and assign the original technician on all comeback jobs. Notify customers when backorder parts become available. Determine warranty coverage and verify repair date, mileage, etc. Resolve all customer complaints for a win/win outcome. Implement/suggest preventative measures to reduce the number of complaints. Perform walk-around inspection on all customer vehicles noting damage such as scratches, dents, missing hubcaps, etc. Arrange for alternate transportation as needed and manage loaner vehicles. Work to improve dealership CSI and general customer satisfaction in accordance with OpenRoad's philosophies, policies, and procedures. Maintain paperwork and ensure the reception area is in a clean and orderly fashion. Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Working knowledge of automotive equipment. Knowledge of techniques of customer satisfaction and retention. Ability to maintain records and prepare reports using a computerized equipment maintenance system. Ability to work cooperatively with all levels of the organization. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to operate assigned equipment. Ability to make sound decisions in a manner consistent with the essential job functions. A valid British Columbia driver's license, with a clean driving record. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3464 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!

UNLIMITED POSSIBILITIES AHEAD.Position:Service Advisor Status:Full-TimeDealership: OpenRoad Toyota Peace ArchDepartment:ServiceWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 20 automotive brands across 25 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS: Acura, Audi, BMW, Genesis, Honda, Hyundai, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to Discounted Vehicle Purchasing Program, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and External, Training & Development opportunities for skill development and growth Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive Extended Health and Dental plan; tailored toward Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Handle customers inquiries promptly and accurately, listen to vehicle concerns and write repair orders. Ensure repair orders and all paper work is legibly and accurately completed, with all customer requests or points of concern documented. Obtain all customer (including signature) and vehicle data and fill in required spaces on all repair orders. Process all paperwork as jobs are completed. Review all repairs and changes with customer upon delivery of vehicle. Assist in scheduling customer vehicles for service work by allowing adequate time for repairs/maintenance and securing additional time as required. Monitor work-in-progress to ensure that repairs are being performed properly and time schedule is being met as promised. Notify customers if delays are expected or additional work is needed. Use service files to suggest additional repairs or services if required. Estimate costs and completion times, do not hesitate to ask Service Manager for assistance. Identify and give special attention to repeat repairs, assign original technician on all comeback jobs. Notify customers when backorder parts become available. Determine warranty coverage and verify repair date, mileage, etc. Resolve all customer complaints for a win/win outcome. Implement/suggest preventative measures to reduce number of complaints. Perform walk-around inspection on all customer vehicles noting damage such as: scratches, dents, missing hubcaps, etc. Arrange for alternate transportation as needed and manage loaner vehicles. Work to improve dealership CSI and general customer satisfaction in accordance with OpenRoad's philosophies, policies and procedures. Maintain paperwork and ensure reception area is in a clean and orderly fashion. Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Working knowledge of automotive equipment. Knowledge of techniques of customer satisfaction and retention. Ability to maintain records and prepare reports using a computerized equipment maintenance system. Ability to work cooperatively with all levels of the organization. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to operate assigned equipment. Ability to make sound decisions in a manner consistent with the essential job functions. A valid British Columbia driver's license, with a clean driving record. Internal Candidates MUST apply by filling out the Internal Endorsement Form on SharePoint. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3915 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!

Salary rangeThe salary range for this position is CAD $54.16 - $77.86 / hour Why Fraser Health?Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.Twelve acute care hospitals, BC’s first dedicated outpatient care and surgery centre and a wide range of services in public health, home health, mental health and long-term care facilities - all within Metro Vancouver and the Fraser Valley. Known as one of the most desirable places to live in the world, these dynamic communities along with inspiring scenery and easy access to an abundance of outdoor activities provide an amazing quality of life.We are proud of the innovation, dedication, integrity and tenacity of our physicians, employees and volunteers. More than any building or technology, it's our people who make Fraser Health distinct.Position Highlights:Bring your demonstrated leadership and consultation skills to this exciting opportunity as a Principal Consultant, Fraser Health's Centre for Advanced Analytics, Data Science, and Innovation (CAADSI) team. In this role, lead and support technical teams to architect, build, and deploy on premise and cloud solutions across public, private, and hybrid cloud environments to support assigned projects for designated programs/services. Your ability to work effectively and in collaboration/consultation with internal and external stakeholders will make you an ideal candidate for this role. Build on your education and career experience as you:Oversee infrastructure design (Cloud and On-Prem) and develop detailed architecture models to host test, development, and production environments. Define requirements and create architectural specifications, ensuring feasibility, functionality, and integration with existing models.Lead the design and implementation of cloud migration projects for FHA clients. Analyze requirements, develop architecture / design artifacts, articulate the approach, and execute application and data migrations from on-premises data centers to cloud environments.Act as a technical lead on assigned projects and apply project management methodologies. Develop roadmaps, reference architectures and provide guidance and direction to project teams.Drive holistic infrastructure design & patterns for secure cloud application environments using hybrid cloud infrastructures.Participate in envisioning of next generation plans to achieve longer-term strategic objectives of the organization including the design, architect and implementation of next generation continuous integration and continuous delivery (CICD) Platform and automation solutions.Design, both technically compliant and secure infrastructure solutions, as well as value-based, on-demand services to facilitate the effective transition and modernization of infrastructure. Define cloud delivery models and cloud infrastructure architecture, identifying and implementing cloud optimization strategiesAnalyze, design, and implement strategies for continuous deployments while ensuring high availability on production and pre-production systems.Deploy, provision, and manage multiple cloud infrastructure components. Consult on regular management and administration tasks for all services including upgrades, patching, backup, disaster recovery, and troubleshooting.Provide technical coaching, guidance to members of technical teams and assist in the recruitment and training of team members.Perform other related duties as assigned.Are you passionate about joining our team? We will be looking for you to have:Bachelor’s Degree in Computer Science, Information Systems Management or a data intensive related fieldFive (5) years’ experience as a Infrastructure Architect including three (3) years’ experience in software, database, or infrastructure architecture or an equivalent combination of education, training and experience.This full-time position is located at our Central City office in Surrey, BC. The role has the option for remote/hybrid workEffective October 26, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines).  Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.Valued Benefits:A career at Fraser Health will offer you the opportunity to work in a fast growing and exciting organization with professionals who are eminent in their respective fields. We offer a competitive compensation package, including comprehensive health benefits coverage.Come work with dedicated professionals who are enthusiastic and committed to provide quality healthcare to our clients/patients/residents. We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust.  Detailed OverviewSupporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:Reporting to the Manager, Technology and Information Delivery, the Principal Consultant will lead and support technical teams to architect, build, and deploy on premise and cloud solutions across public, private, and hybrid cloud environments to support assigned projects for designated programs/services within CAADSI and/or throughout Fraser Health. As a key member of the Systems team within CAADSI, the Principal Consultant is responsible for designing, maintaining, and troubleshooting technical infrastructure, cloud services, networking, and infrastructure security. This role will work closely with other cloud teams, project managers, senior technical leadership, technical staff and other functions. The Principal Consultant collaborates and liaises with PHSA IMITS technical teams, FHA business and analytics teams, external vendors (e.g. Microsoft, AWS) and other internal or external technical teams on cross-functional projects. With a primary focus of ensuring CAADSI’s ability to deliver and promote cloud-based and on premise solutions within the approved, shared, enterprise environments, the Principle Consultant will apply strong design, migration, administration, and support experience in those environments (e.g. Microsoft Azure, AWS). ResponsibilitiesOversees infrastructure design (Cloud and On-Prem) and develops detailed architecture models to host test, development, and production environments. Defines requirements and creates architectural specifications, ensuring feasibility, functionality, and integration with existing models. Leads the design and implementation of cloud migration projects for FHA clients. Analyzes requirements, develops architecture / design artifacts, articulates the approach, and executes application and data migrations from on-premises data centers to cloud environments. Acts as a technical lead on assigned projects and applies project management methodologies. Develops roadmaps, reference architectures and provides guidance and direction to project teams. Drives holistic infrastructure design & patterns for secure cloud application environments using hybrid cloud infrastructures. Participates in envisioning of next generation plans to achieve longer-term strategic objectives of the organization including the design, architect and implementation of next generation continuous integration and continuous delivery (CICD) Platform and automation solutions. Designs, both technically compliant and secure infrastructure solutions, as well as value-based, on-demand services to facilitate the effective transition and modernization of infrastructure. Defines cloud delivery models and cloud infrastructure architecture, identifying and implementing cloud optimization strategies Analyzes, design, and implement strategies for continuous deployments while ensuring high availability on production and pre-production systems. Deploys, provisions, and manages multiple cloud infrastructure components. Consults on regular management and administration tasks for all services including upgrades, patching, backup, disaster recovery, and troubleshooting. Provides technical coaching, guidance to members of technical teams and assists in the recruitment and training of team members. Performs other related duties as assigned. QualificationsBachelor’s Degree in Computer Science, Information Systems Management or a data intensive related field plus at least five (5) years’ experience as a Infrastructure Architect including three (3) years’ experience in software, database, or infrastructure architecture or an equivalent combination of education, training and experience.COMPETENCIES:Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.Professional/Technical CapabilitiesProven ability to develop, deploy and maintain multi-tiered infrastructure, database, and web applications. Ability to lead Azure and/or AWS specific Cloud Migrations, Application Modernization, and/or Cloud Transformation initiatives. Ability to perform analysis of the current practices and design and implement best practices and emerging concepts in CICD landscape. Expert-level understanding of software development, deployment and release processes, especially within a DevOps practice and DevOps toolset. Demonstrated hands on experience building sophisticated and highly automated infrastructure. Deep understanding of coding best practices and modern architectural patterns, including micro services and message-driven architectures. Strong skills in Azure/AWS environment and scripting languages: Shell, Python. Demonstrated strength in data modeling, ETL development, and data warehousing architecture with solid knowledge of various industry standards. Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills. Strong interpersonal skills including strengths in working in a team environment with a client/user orientation. Ability to work effectively with multi-disciplinary teams with different lines of reporting. Demonstrated technical leader with skills in teaching, coaching and mentoring others. Excellent oral and written communication skills with the ability to effectively communicate complex ideas and processes in simple terminology to internal and external stakeholders, including all levels of management. Demonstrated attention to detail and maintenance of high quality standards. Demonstrated ability to work independently, meeting deadlines under pressure, with minimal supervision and frequent interruptions. Works effectively under time pressure to meet deadlines, balance work priorities and resolve problems in a timely manner. Physical ability to perform the duties of the position.