We use cookies to improve the user experience, analyze traffic and display relevant ads.
Details Accept
Enter position

Overview of salaries statistics of the profession "Patient Catering Assistant in Canada"

Receive statistics information by mail
Unfortunately, there are no statistics for this request. Try changing your position or region.

Recommended vacancies

91876 - Cook 1
Vancouver Coastal Health, Bella Bella, BC
Cook 1 Job ID 2023-91876 City Bella Bella Work Location Heiltsuk Hospital Home Worksite 64 - Heiltsuk Hospital Labour Agreement Facilities Subsector Union 100 - Facilities HEU Position Type Casual Job Status Casual FTE 0.00 Standard Hours / Week 0.01 Job Category Support Services Salary Grade 17 Min Hourly CAD $27.56/Hr. Max Hourly CAD $27.56/Hr. Shift Times 0700-1500 Days Off Various Position Start Date As soon as possible Salary The salary range for this position is CAD $27.56/Hr. - CAD $27.56/Hr. Job Summary Come work as a Cook with Vancouver Coastal Health (VCH) in Bella Bella, BC. Apply today to join our team!Vancouver Coastal Health is looking for a Cook to join the team at Heiltsuk Hospital in Bella Bella, BC. As a Cook, you will:Under the general supervision and direction of the Manager, Food Services or designate, utilize a variety of cooking methods such as frying, roasting, grilling, steaming, poaching, baking and boiling, prepare items by following established menus, recipes and production requirements for such food products and diet items such as soups, sauces, meats, fish, poultry, desserts.Prepare, portion and service food items for patients, residents, clients, cafeteria, and catering as required.Carry out responsibilities in accordance with safety standards/practices and health and safety requirements. ABOUT BELLA BELLA, BC: Bella Bella is a beautiful island community off the central coast of British Columbia, 690 km north of Vancouver. It is surrounded by a magical world of channels, inlets and old growth forest. It is home to salmon, orcas, humpbacks, bald eagles and the other denizens of the Pacific Northwest. The climate is mild and the area is a paradise for kayaking, sport fishing, hiking and photography.The Heiltsuk Hospital in Bella Bella has 7 acute beds, 7 long term care beds and a 4-bed emergency department open 24/7, along with Laboratory and Diagnostic Imaging services. It offers telehealth services as well as speciality clinics. Heiltsuk Hospital also has an Intensive Case Management team for mental health and substance use. There is a medical clinic and a pharmacy located in the hospital. The healthcare team consists of Physicians, RNs, LPNs, PCAs, Laboratory and Radiology Technologists, Combined Lab/X-Ray Technologists, Pharmacist, Pharmacy Assistants, and Support Services Personnel. Heiltsuk Hospital is located on the traditional territories of the Heiltsuk Nation. It is one of the only provincial hospitals located on a reserve in all of Canada. For more information regarding work on a reserve, please refer to this link: https://www.canada.ca/en/revenue-agency/services/indigenous-peoples/information-indians.html Qualifications Education & ExperienceGraduation from a recognized 12 month program in cooking or an equivalent combination of education, training and experienceSuccessful completion of Food Safe I.Knowledge & AbilitiesAbility to communicate effectively both verbally and in writingAbility to deal with others effectivelyPhysical ability to carry out the duties of the positionAbility to organize workAbility to operate related equipment. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
Medical Administrative Assistant | Medical Admin Support
Interior Health Authority, Kamloops, BC
Position SummaryInterior Health (IH) is hiring a permanent full time Medical Administrative Assistant (MAA) to join our IH Medical Administration Support team at the Royal Inland Hospital in Kamloops, B.C.Salary Range:Salary range for the position is $48,476 to $63,624. Interior Health establishes salaries within the minimum and maximum of the salary range based on consideration of the qualifications, experience of the applicant, and an internal equity review of the salaries of other employees.What we offer:• Competitive salary and an attractive remuneration package• Career Growth• Employer paid training/education• Employer paid vacation (per collective agreement)• Medical Service Plan• Employer paid insurance premiums • Extended Health & Dental coverage • Contribution to Municipal Pension Plan• Balanced lifestyleWhat will you work on?The Medical Administrative Assistant works in a team environment to provide confidential administrative support functions within the Chief of Staff office. The Medical Administrative Assistant maintains the integrity and confidentiality of all information flowing through and processed for the Chief of Staff (COS) office and performs routine administrative duties for the medical staff at the hospital. Responsibilities include coordinating and organizing workflow; determining priorities; composing confidential correspondence for signature; and designing and creating correspondence, documents, presentations, orientation packages, and spreadsheets.SOME TYPICAL DUTIES AND RESPONSIBILITIES INCLUDE:• Organizes schedules, books meetings, and arranges travel.• Prepares, monitors, and prioritizes correspondence.• Committee/Meeting support - takes care of the logistics and prepares agendas and minutes.• Maintains Quality Assurance files (disciplinary documentation) and liaises with the appropriate bodies as necessary.• Assists the Quality Improvement team with document coordination resulting from critical incident reviews.• Provides administrative support for the Regional Medical Advisory Committees (MAC), Local MACs, credentialing committee, departmental meetings, and semi-annual medical staff meetings.• Coordinates information flowing to and from the RMACs and LMACs to the Health Authority Medical Advisory Committee and the IH Board of Directors.• Assists medical staff with the location of policies, procedures, documents, and forms.• Disseminates information to medical staff from various stakeholders.• Provides local information/support to Physician Recruitment Service Partner and/or Recruitment Leader as requested.• Provides information on request to support the credentialing and privileging processes on-site.• Assists the Chief of Staff with ensuring appropriate processes have been followed for new physicians, locums, and medical learners providing services at the facility.• Liaises with physicians, Physician Compensation, the Executive Medical Director’s office, and the Ministry of Health regarding various rural programs and incentives (e.g., Rural Specialist Locum Program, Rural GP Locum Program, Rural Continuing Medical Education, NITAOP [Northern Isolation Travel Assistance Outreach Program] and other ministry-funded rural physician payment incentives) as applicable and required.• Performs other related duties as assigned. How will you create an impact?Joining our IH team will allow you to challenge yourself professionally while enjoying all the personal pursuits available to you within this fantastic community. How will we help you grow?We provide you with an orientation customized to meet your needs, and immediate support and access from excellent colleagues. You will have access to work in an interdisciplinary environment where patients are at the centre of care. We also offer continuous education opportunities. Reasons to Apply at Interior Health... What we can do for youWe offer a work environment conducive to growth and development of strong clinical skills and a work environment that supports and promotes psychological health & safety for all. We offer the opportunity to have a balanced lifestyle that allows you to maintain the quality of life you desire. Come live, work and play where others only vacation. Make a difference. Love your work. Apply today!QualficationsEducation, Training, and Experience:• Graduation from a relevant administrative or business support program.• Three to five years of experience in an administrative support position, including experience working with various computer software programs.**Cover letter is required.Skills and Abilities:• Ability to work independently.• Ability to type 50 wpm and set up letters, reports, etc. in a professional format.• Superior computer and technical skills are essential.• Proficient with computer software including MS Outlook, Word, Excel, and PowerPoint.• Ability to operate videoconferencing, teleconferencing, and related equipment.• Superior written and verbally communication abilities.• Ability to organize high volume workload and set priorities.• Demonstrated customer-focused approach.• Ability to develop effective relationships with IH staff at all levels, as well as with external agencies and physicians.• Demonstrated collaborative team approach with communication skills appropriate to handling complex relationships. • Ability to anticipate and respond to changing priorities and unforeseen challenges and opportunities.• Demonstrated ability to problem-solve effectively. • Ability to influence change and handle conflict.• Independent problem-solving and decision-making capabilities.• Physical ability to perform the duties of the position.“Honouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the B.C. Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Indigenous (First Nations, Métis, or Inuit).”
Rehabilitation Assistant
Interior Health Authority, Kamloops, BC
Position SummaryPonderosa Lodge (PON), located in Kamloops B.C., has an immediate permanent, full time Rehabilitation Assistant opening. Effective April 2024 hourly rate of pay $30.96. What We Offer: • Financial moving support for eligible positions• Strong employee benefit package• Defined Pension Plan• Mentorship to help orientate, navigate and thrive in your new role• Diversity and inclusion ~ bring your whole self to work• Focus on safety and employee wellness• Time is best spent in the service of clientsPonderosa Lodge embodies the spirit of care, compassion, and community, providing seniors with a supportive and enriching environment where they can live their best lives in their golden years. This modern assisted living facility offers a warm and welcoming environment where residents can enjoy the comforts of home alongside personalized support services. Whether it's assistance with daily activities, medication management, or simply a friendly conversation, residents can count on the staff to be there for them every step of the way. In addition to its exceptional care services, Ponderosa Lodge offers a range of activities and amenities designed to enrich residents' lives. From fitness classes and arts and crafts sessions to outings and social events, there's always something engaging happening at the lodge.Rehabilitation Assistants play a crucial part in carrying out rehabilitative treatment plans and programs and assisting therapists in monitoring and evaluating patients/residents’ progression. Operation within a client-centered approach and as an essential member of the rehabilitation team, you make a substantial contribution to the impact on progression of patient/resident needs and their rehabilitation journey. Within this role a Rehabilitation Assistant:• Is encouraged to work at top of scope.• Engages patients with regular therapeutic interventions.• Has a huge impact on progression of patient needs and their rehab journey. • Is an intrical member of the rehabilitation team. • Is relied on to be the eyes and ears of the rehab team. About this location | Nestled in British Columbia's interior, Kamloops offers a dynamic blend of outdoor adventure and community charm year-round. Summers bring warm temperatures ideal for exploring scenic trails or enjoying water activities along the South Thompson River, while autumn paints the landscape in vibrant hues, perfect for orchard visits and wine tasting tours. Winters transform the region into a snowy wonderland, inviting residents to hit the slopes at Sun Peaks Resort or embark on cross-country skiing adventures. In Kamloops, housing options abound with average prices around $500,000, catering to diverse tastes and budgets. Families benefit from childcare options including licensed daycare centers, while the Kamloops-Thompson School District provides a range of educational programs and extracurricular activities. With its stunning landscapes and dynamic outdoor lifestyle, Kamloops offers a welcoming community and endless opportunities for adventure in the heart of British Columbia's interior.Qualfications• Completion of a recognized Rehabilitation Assistant Program, or an internationally educated therapist who has the equivalent combination of education, training and experience. • Valid Driver’s License is required.
Rehabilitation Assistant
Interior Health Authority, Kamloops, BC
Position SummaryPonderosa Lodge (PON), located in Kamloops B.C., has an immediate permanent, full time Rehabilitation Assistant opening. What We Offer: • Effective April 2024 hourly rate of pay $30.96.• Financial moving support for eligible positions• Strong employee benefit package• Defined Pension Plan• Mentorship to help orientate, navigate and thrive in your new role• Diversity and inclusion ~ bring your whole self to work• Focus on safety and employee wellness• Time is best spent in the service of clientsPonderosa Lodge embodies the spirit of care, compassion, and community, providing seniors with a supportive and enriching environment where they can live their best lives in their golden years. This modern assisted living facility offers a warm and welcoming environment where residents can enjoy the comforts of home alongside personalized support services. Whether it's assistance with daily activities, medication management, or simply a friendly conversation, residents can count on the staff to be there for them every step of the way. In addition to its exceptional care services, Ponderosa Lodge offers a range of activities and amenities designed to enrich residents' lives. From fitness classes and arts and crafts sessions to outings and social events, there's always something engaging happening at the lodge.Rehabilitation Assistants play a crucial part in carrying out rehabilitative treatment plans and programs and assisting therapists in monitoring and evaluating patients/residents’ progression. Operating within a client-centered approach and as an essential member of the rehabilitation team, you make a substantial contribution to the impact on progression of patient/resident needs and their rehabilitation journey. Within this role a Rehabilitation Assistant:• Is encouraged to work at top of scope.• Engages patients with regular therapeutic interventions.• Has a huge impact on progression of patient needs and their rehab journey. • Is an intrical member of the rehabilitation team. • Is relied on to be the eyes and ears of the rehab team. About this location | Nestled in British Columbia's interior, Kamloops offers a dynamic blend of outdoor adventure and community charm year-round. Summers bring warm temperatures ideal for exploring scenic trails or enjoying water activities along the South Thompson River, while autumn paints the landscape in vibrant hues, perfect for orchard visits and wine tasting tours. Winters transform the region into a snowy wonderland, inviting residents to hit the slopes at Sun Peaks Resort or embark on cross-country skiing adventures. In Kamloops, housing options abound with average prices around $500,000, catering to diverse tastes and budgets. Families benefit from childcare options including licensed daycare centers, while the Kamloops-Thompson School District provides a range of educational programs and extracurricular activities. With its stunning landscapes and dynamic outdoor lifestyle, Kamloops offers a welcoming community and endless opportunities for adventure in the heart of British Columbia's interior.Qualfications• Completion of a recognized Rehabilitation Assistant Program, or an internationally educated therapist who has the equivalent combination of education, training and experience. • Valid Driver’s License is required.
Events Coordinator - Food Services
City of Mississauga, Mississauga, ON
Req ID: 24994 Vacancy Type: Permanent Number of Positions: 2 Closing Date: 04/30/2024 Job Summary Reporting to the Supervisor, Event Bookings, the Coordinator, Events - Food Services will be responsible for co-ordination and booking a variety of food service functions, conferences, and events. The Coordinator, Events - Food Services will organise, plan and communicate event details to on premises staff at multiple locations. Duties and Responsibilities As the first point of contact for internal and external customers, you will: Work with the food services management team to develop a sound approach to the marketing of food and beverage banquet facilities to customers. Have the ability to identify the client's need and evaluate their requirements Provide cost estimates and banquet event orders in a timely manner. Assist with menu planning based on communication received from the culinary team. Obtain/record event details on banquet event orders; confirm booking reservation in city system (ActiveNet); effectively communicate even details/service requirements and updated to all related venues. Upsell and maximise revenue potential. Follow-up with clients upon event completion. Attend food and beverage trade shows for the purposes of business development and sales; develop customer ''friendly'' service/resource programs. Assist client with planning to ensure the banquet ''experience'' (event coordination/timing, ceremony/floor/conference/meeting set-ups, wine/bar service, menu selection, linens and music/decorations) meet expectations and is well received. Update on a regular basis date entry for a variety of administrative documents/reports. Process invoices for banquet/catering services and forward them to the customer service centre. Work with administrative staff on monthly revenue reconciliation. Act as a resource for Food Services and venue staff with respect to details and logistics. Perform other duties as assigned. Skills and Qualifications Graduate of a post secondary program in a Hospitality or Event Management program with at least 5 years progressive event coordination responsibility in restaurants/catering, and or conference/event coordination, sales and marketing experience. Must possess Smart Serve Certification and willing to obtain First Aid/CPR, Food Handlers and WHMIS certification within 6 months of hire. Experience and robust working knowledge of wedding etiquette/planning, banquet styles of service, cocktail receptions, conference/meeting requirements, golf tournaments, theatre events. Extensive knowledge of Alcohol and Gaming Commission of Ontario rules, regulations and endorsements required. Competent computer literacy in MS Word, Outlook and Excel. Ability to learn and apply various other software programs including: ActiveNet Report Printing, SAP systems and Silverware Point of Sale (or comparable POS systems) and event management software. Excellent customer service skills with the ability to establish effective working relationships with both external and internal customers/coworkers by way of excellent oral and written communication skills. Ability to work in a fast-paced work environment including strong organizational skills with the ability to prioritize, multitask and work under tight timelines. Must be able to work effectively in a team setting as well as independently. Excellent organizational skills with the ability to prioritize, follow-up, as well as exercise good judgement with customer requests. Knowledge of corporate business trends, ability to prepare estimates and Request for Proposal (RFP's) accurately. The ability to work flexible hours including evenings, weekends and holidays is required. Must possess a Valid Class ''G'' drivers license. Access to a vehicle to attend various locations and events is required. Hourly Rate/Salary: $ 67,068.00 - $ 89,424.00 Hours of Work: 40 Work Location: Civic Centre Department/Division/Section: CMS/Community Services Dept , CMS/Recreation & Culture Division , South District Non-Union/Union: Non Union A Criminal Record and Judicial Matters Check (Level 2) or Vulnerable Sector Check (Level 3) will be required of the successful candidate, at their own expense, to verify the absence of a criminal record for which a pardon has not been granted. We thank all who apply, however, only those candidates selected for an interview will be contacted. You can also check your application status in your candidate profile online. All personal information is collected under the authority of the Municipal Act. Equity, Diversity and Inclusion The City of Mississauga is committed to creating a respectful and supportive workplace that fosters a culture of equity, diversity and inclusion which broadly reflects the communities and residents we serve. Throughout the employee life cycle, the City is working to include an EDI lens to attract, retain and support the growth of diverse talent. Learn more about the City’s commitment to Equity, Diversity and Inclusion. Accommodations The City of Mississauga is an Equal Opportunity Employer and is committed to removing barriers in our selection process for people with visible and invisible disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.
Administrative Assistant 3 - Genetics
Winnipeg Regional Health Authority, Winnipeg, MB
Requisition ID: 357254 Position Number: 20064799 Posting End Date: Open until filled City: Winnipeg Employer: Shared Health Site: Health Sciences Centre Department / Unit: Genetics Program HSC Job Stream: Non-Clinical Union: Non Union Anticipated Start Date: 04/26/2024 FTE: 1.00 Anticipated Shift: Days Work Arrangement: In Person Daily Hours Worked: 7.50 Annual Base Hours: 1950 Shared Health leads the planning and coordinates the integration of patient- centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations. Position Overview Under the general direction of the Manager Health Services for the Genetics & Metabolism Program, the incumbent is responsible for the direct administrative and secretarial support to the Manager Health Services in addition to coordinating effective, efficient management of the offices, providing administrative, secretarial as needed well as coordinating effective and efficient provision of secretarial support. Duties include: the ongoing monitoring and processing of capital and operating expenditures in the Department; assisting the Manager Health Services in dealing with confidential information and tasks (i.e. salaries, grievances, performance conversations); coordinating meetings, attending and recording minutes; composing/typing correspondence, completing special projects, memoranda and reports, and confidential financial documents; performing miscellaneous administrative and secretarial duties; preparing materials for meetings; coordinating conferences/workshops; and the supervision and monitoring of the workload and performance of the office support staff. When required, performs other secretarial and reception tasks. Experience 3-5 years previous experience in a senior secretarial position requiring considerable communication with staff at all levels in the organization. Education (Degree/Diploma/Certificate) Complete high school education, Manitoba standards, required. Successful completion of a recognized secretarial training program or equivalent related experience required. Certificate courses in supervision/administration/management preferred. SPECIAL TRAINING: Typing 60 wpm. Demonstrated proficiency in the use of Windows and Microsoft Office including Word, Outlook, Excel, Access, Publisher and PowerPoint required. Medical Terminology required. Proficiency in Accuro, EPR, and SAP preferred. Certification/Licensure/Registration Not applicable Qualifications and Skills Familiarity with the Health Sciences Centre internal structure, corporate policies and procedures, and physical layout preferred. Must have excellent English communication (written and verbal) and interpersonal skills. The incumbent must be able to communicate with all levels of hospital personnel including, Directors, Manager and front-line staff of all classifications. Must have decision making ability, good judgment, initiative, diplomacy, and the ability to coordinate workflow and develop efficiencies. Major issues would be referred to the Manager Health Services. Must be able to function with limited guidance, supervision and monitoring. Physical Requirements Frequent interruptions, noise and frequent review/revision of workload priorities. Fast-paced, high stress environment with a heavy workload. Contact with staff, patients and public. We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today. Interested candidates should select the ''Apply'' icon below to upload their cover letter, resume and copy of licenses/certification. This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment. Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE. Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted. We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.
Administrative Assistant - Repost
Winnipeg Regional Health Authority, Winnipeg, MB
Requisition ID: 355234 Position Number: 20056040 Posting End Date: May 2, 2024 City: Winnipeg Employer: Riverview Health Centre Site: Riverview Health Centre Department / Unit: Office of the Chief Executive Officer Job Stream: Non-Clinical Union: Non Union Anticipated Start Date: ASAP FTE: 0.54 Anticipated Shift: Days Work Arrangement: Hybrid Daily Hours Worked: 7.50 Annual Base Hours: 1950 Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care. Position Overview Reporting to the applicable Senior Management Member, the Administrative Assistant provides administrative and secretarial support services to designated senior executive and/or medical staff at the Centre. The Administrative Assistant may provide assistance to and relief for the Executive Assistant as delegated, including work related to, or attendance at, executive and/or Board meetings. Experience Previous experience working in a health care environment preferred. 3 or more years of directly related administrative assistant/secretarial experience of which at least 1 year was at a senior level. Education (Degree/Diploma/Certificate) Successful completion of Grade 12, Manitoba Standards. Successful completion of formal training in applied office skills is required or a combination of related education and related experience. Successful completion of Medical terminology course/program. Qualifications and Skills Proficiency in use of the Microsoft Office Suite of applications including Word, PowerPoint, and Excel. Proficiency in Microsoft “Access” is an asset. Proficiency in Microsoft Outlook and use of the internet. Knowledge and application of Personal Health Information Act (PHIA), Workplace Hazardous Material Information System (WHMIS) and Principles of Routine Practices for infection prevention and control. Knowledge of roles and responsibilities of members of the health care team. Knowledge of client booking processes is an asset. Excellent knowledge and use of English grammar, spelling and punctuation. Knowledge of relevant Workplace Safety and Health responsibilities. Knowledge of methods, techniques and procedures used in the planning, development and delivery of administrative services. Proficiency in medical terminology. Keyboarding skills with an accuracy of 75 wpm. Ability to learn and apply pertinent office software systems and use systems and equipment typical of an office environment. Ability to independently complete detailed administrative services. A high degree of organizational skills with the ability to appropriately prioritize the workload. Ability to establish and maintain an efficient office filing system. Ability to understand and follow directions accurately and with minimal supervision. Ability to compose basic administrative correspondence for staff at the executive or Board level. Ability to support committee functions such as preparation of agendas, scheduling meetings, taking notes/minutes etc. Ability to exercise a high degree of integrity and discretion at all times. Ability to establish and maintain trust and effective interpersonal relationships. Demonstrates a high degree of accuracy in the work performed. Ability to select appropriate communication methods pertinent to the situation. Ability to maintain confidentiality. Ability to work safely without injury to self, to patients/residents, or to other staff. Ability to establish and maintain positive interpersonal relationships. Physical Requirements Physical and mental health to fulfill the responsibilities of the position. This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment. Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services. Effective April 1, 2024, Golden West Centennial Lodge will also be part of the WRHA legal entity. Interviewed candidates may be called upon to participate in a skills assessment. Any application received after the closing time will not be included in the competition. We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.
Patient Transport Assistant
Winnipeg Regional Health Authority, Winnipeg, MB
Requisition ID: 358066 Position Number: 20008616 Posting End Date: May 1, 2024 City: Winnipeg Employer: Shared Health Site: Health Sciences Centre Department / Unit: Patient Equipment Transport Job Stream: Clinical Support Union: CUPE Anticipated Start Date: 05/10/2024 FTE: 0.61 Anticipated Shift: Days;Evenings;Weekends Work Arrangement: In Person Daily Hours Worked: 6.00; 6.50 ;7.75 Annual Base Hours: 2015 Salary: $19.177, $19.750, $20.342, $20.953, $21.582, $22.229 Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations. Position Overview Reporting to the Manager, Patient Equipment and Transport Depot and with the guidance of professional staff on the patient units/departments, the incumbent is responsible for the safe transportation of patients (oxygen, tubing, etc.) and other patient related items required urgently for patient care (e.g. narcotics, supplies, blood products, specimens, medical records and equipment) within the Centre. Cleans equipment as directed. Transports the deceased to the morgue and oversees the release of the bodies to funeral homes. Assists in the lifting, turning and transferring of patients on the patient care units, in preparation for transport. Maintains oxygen therapy and seeks direction from professional patient care staff as needed. Education (Degree/Diploma/Certificate) Complete high school education, Manitoba standards, required. Must successfully complete on the job Cushman Cart Training within three months and lifts and transfers training within one month. Cardiopulmonary Resuscitation (CPR) training requirements for this position shall be in accordance with the Employer policy. Qualifications and Skills Preference will be given to those applicants competent in an Indigenous language and/or knowledge in Indigenous customs, traditions and values. Basic computer skills required. Must have good interpersonal and English communication skills, both oral and written. Must have good organizational skills and be able to communicate in an effective manner with all levels of staff. Problem-solving skills and the ability to multitask and prioritize conflicting requests for service required. Physical Requirements Constant walking (11-15 kms per shift) required. Lifting, turning and transferring of patients (some in excess of 270 kgs) required. Considerable bending, pushing, pulling and lifting required in the transport of equipment (10-270 kgs) within the Centre. Must be able to adjust to unforeseen circumstances and/or stressful situations. May be exposed to infectious diseases and occasional adverse weather conditions. We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today. Interested candidates should select the ''Apply'' icon below to upload their cover letter, resume and copy of licenses/certification. This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment. Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE. Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted. We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.
Administrative Assistant - Tory Trauma Program - Regular full-time 2023-4312
Sunnybrook Health Sciences Centre, Toronto, ON
Reporting to The Operational Director, this role is responsible for providing the Director of Operations and Chief of the Tory Trauma Program support for all administrative office functions. The primary roles  includes managing complex calendars, organizing meetings and events and liaising with multiple departments.  This role requires a self-directed, highly motivated team player. The successful incumbent must be able to effectively manage multiple priorities, possess superior planning and organization skills and be able to work effectively within timelines.  The person must also be diplomatic, have excellent verbal and written communication skills and be able to provide exceptional customer service to a variety of internal and external stakeholders.   Manager phone, in-person and e-mail inquiries from internal and external stakeholders Triage Inquiries to the Operational Director and Chief Prepare meeting material, supporting documentation, prepare/assist with presentations (i.e. power point, reports, etc.), take and type minutes Preparation and submission of regularly scheduled reports Update and maintain departmental policies and procedures Tracking of expenses (taxi vouchers, petty cash, employee expense forms, cell phone bills etc.) Prepare and monitor staff payroll/time sheet submissions, vacation requests/responses Meticulously manage multiple calendars, schedule meetings, coordinate arrangements/correspondence, room reservations, catering, equipment as required, etc. Order and procurement of departmental supplies and equipment Process capital requests and track capital budget Maintain account disbursements and manage monthly disbursements and financial process Provides support, as needed, to other Directors of Operations, Patient Care Managers, and Senior Leadership   Qualifications/Skills Administrative Assistant/Office Management Program at the College level or an undergraduate degree Minimal 2 years’ administrative experience required Knowledge of medical terminology an asset Must have excellent working knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint) Excellent written and oral communication skills to support our requirement to read, edit and compose correspondence Ability to make notes, minutes from dictation Demonstrate tack, discretion and good judgement in dealing with extremely sensitive and confidential issues required. Must be organized in approaching work tasks and able to prioritize effectively to deal with competing demands and attention to detail Must be very adept at exercising tact and discretion when dealing with highly sensitive and highly confidential issues Prepare all paperwork pertaining to Human Resources functions for the program such as new hires, employee changes, etc.  Must be able to demonstrate flexibility as well as a comfort level with taking initiative on a wide range of issues Good problem-solving skills and an ability to work as a team member on projects Keyboarding at 70 w.p.m. with maximum 5% error rate Excellent analytic skills and judgment with ability to research and summarize administrative data Excellent attendance
Medical Office Assistant/Receptionist, Urgent Primary Care Centre - Tri-Cities
Fraser Health Authority, Coquitlam, BC
Salary rangeThe salary range for this position is CAD $25.54 - $27.22 / hour Why Fraser Health?Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities.   Our team of 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Learn more.  We hire great people for excellent jobs and need your help to expand our ability to deliver prompt and professional services. We are currently looking for a Medical Office Assistant/Receptionist to join our Urgent Primary Care Centre team. Fraser Health is proudly recognized as a BC Top Employer. Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care.   Effective October 26, 2021 all staff for all positions across health care in British Columbia are required to be fully vaccinated against COVID-19 (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and there are no exceptions.   Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring and Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner.   Connect with us!   Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members! You can also visit us on Indeed and Glassdoor.   Instagram | Facebook | LinkedIn | Twitter | TikTok Detailed OverviewReporting to the Manager, Clinical Operations or designate, this position provides administrative day-to-day support to the Urgent Primary Care Centre (�UPCC� or �Centre�), and as the first point of contact with clients and their families, provides a key role in ensuring a safe and welcoming environment for all individuals through a positive, customer-service oriented and client-focussed approach. The Centre provides urgent care to clients and longitudinal primary care to unattached vulnerable clients in the assigned area. The Centre provides clients, families and caregivers with ease of access to timely, person-centred, continuous and culturally safe quality health services. Performs duties such as front desk reception interacting directly with clients who have highly complex medical and social needs, registering new clients and booking appointments and referrals, establishing and maintaining charts and chart organization including requests, maintaining database(s) and maintenance of electronic client case load, typing material utilizing word processing software, setting up and maintaining the filing systems, processing incoming and outgoing mail, faxes, reports/records and internal and courier documents, arranging meetings/special functions, and operating office equipment. As a member of an interdisciplinary team, ensures clients and their family members are supported in navigating the health care system. Responsibilities Provides reception services by performing duties such as operating a multi-line switchboard or phone, registering new patients, booking appointments, following up on physician / nurse practitioner orders regarding referrals and diagnostic tests, interdisciplinary team members orders, answering/directing incoming calls for staff, taking messages, answering routine inquiries and providing information of a general nature regarding the Centre, receiving visitors, and referring to appropriate areas. Contacts other hospitals/organizations to obtain information as required.  Provides administrative duties such as preparing correspondence, reports and documents from handwritten draft, general instruction or transcribing, inputting client information, and maintaining registers utilizing various software and systems. Prepares various informational/resource packages by designing, updating, photocopying and collating packages/brochures for distribution to the patient and/or family. In the course of completing duties to the Centre, assists the clients to feel safe and at ease through a welcoming, client-centered approach, focussing on client comforts. Collects data from various sources, enters data into computerized systems and ensures data is kept up to date. Gathers, compiles, and retrieves information as required and prints related reports. Sets up and maintains the client and administrative filing system, according to policies and procedures designed to protect confidentiality, for a variety of records such as correspondence, reports, minutes, and directories by performing duties such as creating and labeling files, developing forms, indexing materials and filing. Processes incoming and outgoing mail, faxes, reports/records, internal and courier documents by performing duties such as receiving, recording, date stamping, sorting and distributing mail to appropriate personnel and preparing outgoing mail for pickup or shipping as required. Signs for receipt of packages and shipments. Processes financial information such as payroll, accounts receivable, billing, and/or accounts payable, by performing duties such as entering and updating records using a computerized system, calculating client billing totals, matching documents such as invoices to purchase orders, preparing invoices and receipts, verifying information such as quantities and prices, and preparing payments. Performs general staffing and timekeeping functions such as calling in relief staff from a pre-established list, tracking hours worked, and reviewing timesheets for accuracy. Maintains levels of stationery, office supplies and resources according to pre-determined levels by methods such as photocopying, completing requisitions for signature and forwarding approved requisition to appropriate personnel. Arranges meetings/special functions as directed by performing duties such as booking meeting rooms, arranging catering, contacting appropriate personnel, sending invitations, typing and circulating notices and/or agendas from written drafts, and recording and distributing minutes. Operates office equipment such as photocopiers, shredders and fax machines and carries out minor maintenance such as loading paper, removing paper jams, cleaning glass, and changing toner cartridges. Refers further maintenance required to the Manager. Liaises with staff of health care and social service organizations, as well as general practitioners' offices to provide program-related information.  Cleans and organizes office supply areas, clinic rooms, medical equipment and instruments in accordance with established procedures, as assigned. Performs other related duties as assigned. QualificationsEducation and ExperienceGrade 12, plus completion of a Medical Office Assistant diploma plus one year of recent related office/clerical experience or an equivalent combination of education training and experience. Skills and Abilities Ability to type 40 wpm. Ability to communicate effectively both verbally and in writing in English. Ability to work effectively with the multi-disciplinary team and be a self-starter. Ability to deal effectively with others. Effective interpersonal skills. Ability to deal effectively in conflict situations. Ability to exercise sound judgement. Ability to organize work and establish workload priorities in collaboration with others. Ability to take initiative. Ability to work independently and in collaboration with others. Ability to use applicable computer equipment and software at a basic level. Working knowledge of iPHIS. Working knowledge of general office practices and procedures and their application. Knowledge of relevant acts, regulations, programs, policies and procedures. Ability to work within a team and promote a team environment. Physical ability to perform the duties of the position.
Medical Office Assistant/Receptionist, Urgent Primary Care Centre - Burnaby
Fraser Health Authority, Burnaby, BC
Salary rangeThe salary range for this position is CAD $25.54 - $27.22 / hour Why Fraser Health?We invite you to apply today and find out why more than 95% of new employees recommend Fraser Health to their friends as an exceptional place to work. A 2022 BC Top Employer, we value diversity in the work force and seek to maintain an environment of Respect, Caring & Trust. We hire great people for excellent jobs and need your help to expand our ability to deliver prompt and professional services. We are currently looking for a Casual Medical Office Assistant/Receptionist to join our Urgent Primary Care Centre team located in Burnaby, B.C. We are looking for a committed and personal person with an eye for detail who is able to juggle numerous tasks in a busy environment and conduct business in a professional manner. You like helping people and you display excellent communication skills while carrying a high level of integrity, discretion, and confidentiality. You will take a thorough, hands-on approach to deliver high quality and precise work with a focused approach to complete routine day-to-day tasks and handle changing calendars, priorities, and timelines. Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.  Effective October 26th 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines).  Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer. Curious to learn what it’s like to work here? Like us on Facebook (@fraserhealthcareers), follow us on Twitter & Instagram (@FHCareer), or connect with us on LinkedIn (fraserhealthcareers) for first-hand employee insights. Detailed OverviewReporting to the Manager, Clinical Operations or designate, this position provides administrative day-to-day support to the Urgent Primary Care Centre (�UPCC� or �Centre�), and as the first point of contact with clients and their families, provides a key role in ensuring a safe and welcoming environment for all individuals through a positive, customer-service oriented and client-focussed approach. The Centre provides urgent care to clients and longitudinal primary care to unattached vulnerable clients in the assigned area. The Centre provides clients, families and caregivers with ease of access to timely, person-centred, continuous and culturally safe quality health services. Performs duties such as front desk reception interacting directly with clients who have highly complex medical and social needs, registering new clients and booking appointments and referrals, establishing and maintaining charts and chart organization including requests, maintaining database(s) and maintenance of electronic client case load, typing material utilizing word processing software, setting up and maintaining the filing systems, processing incoming and outgoing mail, faxes, reports/records and internal and courier documents, arranging meetings/special functions, and operating office equipment. As a member of an interdisciplinary team, ensures clients and their family members are supported in navigating the health care system. ResponsibilitiesProvides reception services by performing duties such as operating a multi-line switchboard or phone, registering new patients, booking appointments, following up on physician / nurse practitioner orders regarding referrals and diagnostic tests, interdisciplinary team members orders, answering/directing incoming calls for staff, taking messages, answering routine inquiries and providing information of a general nature regarding the Centre, receiving visitors, and referring to appropriate areas. Contacts other hospitals/organizations to obtain information as required. Provides administrative duties such as preparing correspondence, reports and documents from handwritten draft, general instruction or transcribing, inputting client information, and maintaining registers utilizing various software and systems. Prepares various informational/resource packages by designing, updating, photocopying and collating packages/brochures for distribution to the patient and/or family.In the course of completing duties to the Centre, assists the clients to feel safe and at ease through a welcoming, client-centered approach, focussing on client comforts.Collects data from various sources, enters data into computerized systems and ensures data is kept up to date. Gathers, compiles, and retrieves information as required and prints related reports.Sets up and maintains the client and administrative filing system, according to policies and procedures designed to protect confidentiality, for a variety of records such as correspondence, reports, minutes, and directories by performing duties such as creating and labeling files, developing forms, indexing materials and filing.Processes incoming and outgoing mail, faxes, reports/records, internal and courier documents by performing duties such as receiving, recording, date stamping, sorting and distributing mail to appropriate personnel and preparing outgoing mail for pickup or shipping as required. Signs for receipt of packages and shipments.Processes financial information such as payroll, accounts receivable, billing, and/or accounts payable, by performing duties such as entering and updating records using a computerized system, calculating client billing totals, matching documents such as invoices to purchase orders, preparing invoices and receipts, verifying information such as quantities and prices, and preparing payments.Performs general staffing and timekeeping functions such as calling in relief staff from a pre-established list, tracking hours worked, and reviewing timesheets for accuracy.Maintains levels of stationery, office supplies and resources according to pre-determined levels by methods such as photocopying, completing requisitions for signature and forwarding approved requisition to appropriate personnel.Arranges meetings/special functions as directed by performing duties such as booking meeting rooms, arranging catering, contacting appropriate personnel, sending invitations, typing and circulating notices and/or agendas from written drafts, and recording and distributing minutes.Operates office equipment such as photocopiers, shredders and fax machines and carries out minor maintenance such as loading paper, removing paper jams, cleaning glass, and changing toner cartridges. Refers further maintenance required to the Manager.Liaises with staff of health care and social service organizations, as well as general practitioners' offices to provide program-related information. Cleans and organizes office supply areas, clinic rooms, medical equipment and instruments in accordance with established procedures, as assigned.Performs other related duties as assigned. QualificationsEducation and ExperienceGrade 12, plus completion of a Medical Office Assistant diploma plus one year of recent related office/clerical experience or an equivalent combination of education training and experience. Skills and AbilitiesAbility to type 40 wpm.Ability to communicate effectively both verbally and in writing in English.Ability to work effectively with the multi-disciplinary team and be a self-starter.Ability to deal effectively with others.Effective interpersonal skills.Ability to deal effectively in conflict situations.Ability to exercise sound judgement.Ability to organize work and establish workload priorities in collaboration with others.Ability to take initiative.Ability to work independently and in collaboration with others.Ability to use applicable computer equipment and software at a basic level.Working knowledge of iPHIS.Working knowledge of general office practices and procedures and their application.Knowledge of relevant acts, regulations, programs, policies and procedures.Ability to work within a team and promote a team environment.Physical ability to perform the duties of the position.
Medical Office Assistant/Receptionist, MH&SUS
Fraser Health Authority, White Rock, BC
Salary rangeThe salary range for this position is CAD $25.54 - $27.22 / hour Why Fraser Health?Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of nearly 45,000 medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. All new hires to Fraser Health must have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer. Take the next step and apply so we can continue the conversation with you. We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust. Curious to learn what it’s like to work here? Like us on Facebook (@fraserhealthcareers), follow us on Twitter & Instagram (@FHCareer), or connect with us on LinkedIn (fraserhealthcareers) for first-hand employee insights. Detailed OverviewUnder the general supervision of the Coordinator and reporting to the Manager, Clinical Operations, this position provides administrative day-to-day support to the assigned area supporting substance use services. Performs duties such as reception, interacting directly with patients who have highly complex medical needs, registering new patients and booking appointments and referrals, establishing and maintaining charts and chart organization including requests, specimen processing, ordering supplies and maintaining stocks, maintaining database(s), maintenance of electronic patient case load, transcribing from dictaphone, typing material utilizing word processing software, setting up and maintaining the filing systems, processing incoming and outgoing mail, faxes, reports/records and internal and courier documents, arranging meetings/special functions, and operating office equipment. Deals with matters of confidential nature for the Coordinator, nurses, physicians, psychiatrists and other members of the multi-disciplinary team. Supports set-up and dismantling of exam rooms, obtaining and delivery of specimens, arranging of blood tests and diagnostic testing as assigned. Responsibilities Provides reception services by performing duties such as operating a multi-line switchboard or phone, registering new patients, booking appointments, following up on physician orders regarding referrals and diagnostic tests, answering/directing incoming calls for staff, taking messages, answering routine inquiries and providing information of a general nature regarding the clinic, receiving visitors, determining whether an emergent situation exists and referring to appropriate areas. Contacts other mental health clinics/centres to obtain information as required. Types material such as correspondence, reports and documents utilizing various word processing software and computerized systems by performing functions such as inputting client information, maintaining registers, and typing from handwritten draft or general instruction and transcribing from dictaphone. Prepares various informational/resource packages by designing, updating, photocopying and collating packages/brochures for distribution to the patient and/or family. Collects data from various sources, enters data into computerized systems and ensures data is kept up to date. Gathers, compiles, and retrieves information as required and prints related reports. Sets up and maintains the patient and administrative filing system, according to policies and procedures designed to protect confidentiality, for a variety of records such as correspondence, reports, minutes, and directories by performing duties such as creating and labeling files, developing forms, indexing materials and filing. Processes incoming and outgoing mail, faxes, reports/records, and internal and courier documents by performing duties such as receiving, recording, date stamping, sorting and distributing mail to appropriate personnel and preparing outgoing mail for pickup as required. Signs for receipt of packages and shipments. Monitors levels of medical and pharmaceutical equipment and supplies and orders as necessary. Maintains levels of stationery, office supplies and resources according to pre-determined levels by methods such as photocopying, completing requisitions for signature and forwarding approved requisition to appropriate personnel. Cleans medical equipment and instruments in accordance with established procedures. Cleans and organizes supply areas. Sets up and dismantles exam rooms as assigned. Obtains urine specimens for routine drug screening following established procedures; arranges for blood tests and diagnostic testing as directed and follows up on physician's orders as assigned. Arranges meetings/special functions as directed by performing duties such as booking meeting rooms, arranging catering, contacting appropriate personnel, sending invitations, typing and circulating notices and/or agendas from written drafts, and recording and distributing minutes. Operates office equipment such as photocopiers, shredders and fax machines and carries out minor maintenance such as loading paper, removing paper jams, cleaning glass, and changing toner cartridges. Refers further maintenance required to the Coordinator. Liaises with staff of health care and social service organizations, as well as general practitioners' offices to provide program-related information. Represents the assigned program by attending various meetings as required.  Performs other related duties as required. QualificationsEducation and ExperienceGrade 12, completion of a Medical Office Assistant diploma plus one year of recent related office/clerical experience, or an equivalent combination of education training and experience.Skills and Abilities Knowledge of medical terminology. Ability to establish and maintain rapport with patients. Demonstrated ability to communicate effectively both verbally and in writing. Demonstrated ability to work effectively with the multi-disciplinary team and be a self-starter. Demonstrated ability to deal effectively with others. Demonstrated effective interpersonal skills. Demonstrated ability to exercise sound judgment. Demonstrated ability to organize work and establish workload priorities in collaboration with others. Demonstrated ability to take initiative. Demonstrated ability to work independently and in collaboration with others. Demonstrated ability to type 50 wpm. Demonstrated ability to use applicable computer equipment and software at a basic level. Working knowledge of general office practices and procedures and their application. Physical ability to perform the duties of the position.
Medical Office Assistant/Receptionist, MH&SUS
Fraser Health Authority, Chilliwack, BC
Salary rangeThe salary range for this position is CAD $25.54 - $27.22 / hour Why Fraser Health?Fraser Health is the second largest health system in Canada with over 45,000 staff, medical staff and volunteers, and is the largest of five regional health authorities in British Columbia, providing hospital and community-based health services to nearly 2 million people in Metro Vancouver and the Fraser Valley. Take the next step and apply so we can continue the conversation with you. We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust. Curious to learn what it’s like to work here? Like us on Facebook (@fraserhealthcareers), follow us on Twitter & Instagram (@FHCareer), or connect with us on LinkedIn (fraserhealthcareers) for first-hand employee insights. All new hires to Fraser Health must have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer. Detailed OverviewUnder the general supervision of the Coordinator and reporting to the Manager, Clinical Operations, this position provides administrative day-to-day support to the assigned area supporting substance use services. Performs duties such as reception, interacting directly with patients who have highly complex medical needs, registering new patients and booking appointments and referrals, establishing and maintaining charts and chart organization including requests, specimen processing, ordering supplies and maintaining stocks, maintaining database(s), maintenance of electronic patient case load, transcribing from dictaphone, typing material utilizing word processing software, setting up and maintaining the filing systems, processing incoming and outgoing mail, faxes, reports/records and internal and courier documents, arranging meetings/special functions, and operating office equipment. Deals with matters of confidential nature for the Coordinator, nurses, physicians, psychiatrists and other members of the multi-disciplinary team. Supports set-up and dismantling of exam rooms, obtaining and delivery of specimens, arranging of blood tests and diagnostic testing as assigned. Responsibilities Provides reception services by performing duties such as operating a multi-line switchboard or phone, registering new patients, booking appointments, following up on physician orders regarding referrals and diagnostic tests, answering/directing incoming calls for staff, taking messages, answering routine inquiries and providing information of a general nature regarding the clinic, receiving visitors, determining whether an emergent situation exists and referring to appropriate areas. Contacts other mental health clinics/centres to obtain information as required. Types material such as correspondence, reports and documents utilizing various word processing software and computerized systems by performing functions such as inputting client information, maintaining registers, and typing from handwritten draft or general instruction and transcribing from dictaphone. Prepares various informational/resource packages by designing, updating, photocopying and collating packages/brochures for distribution to the patient and/or family. Collects data from various sources, enters data into computerized systems and ensures data is kept up to date. Gathers, compiles, and retrieves information as required and prints related reports. Sets up and maintains the patient and administrative filing system, according to policies and procedures designed to protect confidentiality, for a variety of records such as correspondence, reports, minutes, and directories by performing duties such as creating and labeling files, developing forms, indexing materials and filing. Processes incoming and outgoing mail, faxes, reports/records, and internal and courier documents by performing duties such as receiving, recording, date stamping, sorting and distributing mail to appropriate personnel and preparing outgoing mail for pickup as required. Signs for receipt of packages and shipments. Monitors levels of medical and pharmaceutical equipment and supplies and orders as necessary. Maintains levels of stationery, office supplies and resources according to pre-determined levels by methods such as photocopying, completing requisitions for signature and forwarding approved requisition to appropriate personnel. Cleans medical equipment and instruments in accordance with established procedures. Cleans and organizes supply areas. Sets up and dismantles exam rooms as assigned. Obtains urine specimens for routine drug screening following established procedures; arranges for blood tests and diagnostic testing as directed and follows up on physician's orders as assigned. Arranges meetings/special functions as directed by performing duties such as booking meeting rooms, arranging catering, contacting appropriate personnel, sending invitations, typing and circulating notices and/or agendas from written drafts, and recording and distributing minutes. Operates office equipment such as photocopiers, shredders and fax machines and carries out minor maintenance such as loading paper, removing paper jams, cleaning glass, and changing toner cartridges. Refers further maintenance required to the Coordinator. Liaises with staff of health care and social service organizations, as well as general practitioners' offices to provide program-related information. Represents the assigned program by attending various meetings as required.  Performs other related duties as required. QualificationsEducation and ExperienceGrade 12, completion of a Medical Office Assistant diploma plus one year of recent related office/clerical experience, or an equivalent combination of education training and experience.Skills and Abilities Knowledge of medical terminology. Ability to establish and maintain rapport with patients. Demonstrated ability to communicate effectively both verbally and in writing. Demonstrated ability to work effectively with the multi-disciplinary team and be a self-starter. Demonstrated ability to deal effectively with others. Demonstrated effective interpersonal skills. Demonstrated ability to exercise sound judgment. Demonstrated ability to organize work and establish workload priorities in collaboration with others. Demonstrated ability to take initiative. Demonstrated ability to work independently and in collaboration with others. Demonstrated ability to type 50 wpm. Demonstrated ability to use applicable computer equipment and software at a basic level. Working knowledge of general office practices and procedures and their application. Physical ability to perform the duties of the position.
Medical Office Assistant/Receptionist, Urgent Primary Care Centre - Mission
Fraser Health Authority, Mission, BC
Salary rangeThe salary range for this position is CAD $25.54 - $27.22 / hour Why Fraser Health?Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities. Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Learn more. Come work with us! Fraser Health is proudly recognized as a BC Top Employer. Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care. We hire great people for excellent jobs and need your help to expand our ability to deliver prompt and professional services. We are currently looking for a Casual Medical Office Assistant/Receptionist to join our Urgent Primary Care Centre team located in Mission, B.C. We are looking for a committed and personal person with an eye for detail who is able to juggle numerous tasks in a busy environment and conduct business in a professional manner. You like helping people and you display excellent communication skills while carrying a high level of integrity, discretion, and confidentiality. You will take a thorough, hands-on approach to deliver high quality and precise work with a focused approach to complete routine day-to-day tasks and handle changing calendars, priorities, and timelines. Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.  Effective October 26th 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines).  Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer. Curious to learn what it’s like to work here? Like us on Facebook (@fraserhealthcareers), follow us on Twitter & Instagram (@FHCareer), or connect with us on LinkedIn (fraserhealthcareers) for first-hand employee insights.  Detailed OverviewReporting to the Manager, Clinical Operations or designate, this position provides administrative day-to-day support to the Urgent Primary Care Centre (�UPCC� or �Centre�), and as the first point of contact with clients and their families, provides a key role in ensuring a safe and welcoming environment for all individuals through a positive, customer-service oriented and client-focussed approach. The Centre provides urgent care to clients and longitudinal primary care to unattached vulnerable clients in the assigned area. The Centre provides clients, families and caregivers with ease of access to timely, person-centred, continuous and culturally safe quality health services. Performs duties such as front desk reception interacting directly with clients who have highly complex medical and social needs, registering new clients and booking appointments and referrals, establishing and maintaining charts and chart organization including requests, maintaining database(s) and maintenance of electronic client case load, typing material utilizing word processing software, setting up and maintaining the filing systems, processing incoming and outgoing mail, faxes, reports/records and internal and courier documents, arranging meetings/special functions, and operating office equipment. As a member of an interdisciplinary team, ensures clients and their family members are supported in navigating the health care system. Responsibilities Provides reception services by performing duties such as operating a multi-line switchboard or phone, registering new patients, booking appointments, following up on physician / nurse practitioner orders regarding referrals and diagnostic tests, interdisciplinary team members orders, answering/directing incoming calls for staff, taking messages, answering routine inquiries and providing information of a general nature regarding the Centre, receiving visitors, and referring to appropriate areas. Contacts other hospitals/organizations to obtain information as required.  Provides administrative duties such as preparing correspondence, reports and documents from handwritten draft, general instruction or transcribing, inputting client information, and maintaining registers utilizing various software and systems. Prepares various informational/resource packages by designing, updating, photocopying and collating packages/brochures for distribution to the patient and/or family. In the course of completing duties to the Centre, assists the clients to feel safe and at ease through a welcoming, client-centered approach, focussing on client comforts. Collects data from various sources, enters data into computerized systems and ensures data is kept up to date. Gathers, compiles, and retrieves information as required and prints related reports. Sets up and maintains the client and administrative filing system, according to policies and procedures designed to protect confidentiality, for a variety of records such as correspondence, reports, minutes, and directories by performing duties such as creating and labeling files, developing forms, indexing materials and filing. Processes incoming and outgoing mail, faxes, reports/records, internal and courier documents by performing duties such as receiving, recording, date stamping, sorting and distributing mail to appropriate personnel and preparing outgoing mail for pickup or shipping as required. Signs for receipt of packages and shipments. Processes financial information such as payroll, accounts receivable, billing, and/or accounts payable, by performing duties such as entering and updating records using a computerized system, calculating client billing totals, matching documents such as invoices to purchase orders, preparing invoices and receipts, verifying information such as quantities and prices, and preparing payments. Performs general staffing and timekeeping functions such as calling in relief staff from a pre-established list, tracking hours worked, and reviewing timesheets for accuracy. Maintains levels of stationery, office supplies and resources according to pre-determined levels by methods such as photocopying, completing requisitions for signature and forwarding approved requisition to appropriate personnel. Arranges meetings/special functions as directed by performing duties such as booking meeting rooms, arranging catering, contacting appropriate personnel, sending invitations, typing and circulating notices and/or agendas from written drafts, and recording and distributing minutes. Operates office equipment such as photocopiers, shredders and fax machines and carries out minor maintenance such as loading paper, removing paper jams, cleaning glass, and changing toner cartridges. Refers further maintenance required to the Manager. Liaises with staff of health care and social service organizations, as well as general practitioners' offices to provide program-related information.  Cleans and organizes office supply areas, clinic rooms, medical equipment and instruments in accordance with established procedures, as assigned. Performs other related duties as assigned. QualificationsEducation and ExperienceGrade 12, plus completion of a Medical Office Assistant diploma plus one year of recent related office/clerical experience or an equivalent combination of education training and experience. Skills and Abilities Ability to type 40 wpm. Ability to communicate effectively both verbally and in writing in English. Ability to work effectively with the multi-disciplinary team and be a self-starter. Ability to deal effectively with others. Effective interpersonal skills. Ability to deal effectively in conflict situations. Ability to exercise sound judgement. Ability to organize work and establish workload priorities in collaboration with others. Ability to take initiative. Ability to work independently and in collaboration with others. Ability to use applicable computer equipment and software at a basic level. Working knowledge of iPHIS. Working knowledge of general office practices and procedures and their application. Knowledge of relevant acts, regulations, programs, policies and procedures. Ability to work within a team and promote a team environment. Physical ability to perform the duties of the position.
Medical Office Assistant/Receptionist, Urgent Primary Care Centre- Abbotsford
Fraser Health Authority, Abbotsford, BC
Salary rangeThe salary range for this position is CAD $25.54 - $27.22 / hour Why Fraser Health?Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities.  Our team of 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Learn more.  Come work with us!  Fraser Health is proudly recognized as a BC Top Employer. Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care.  Effective October 26, 2021 all staff for all positions across health care in British Columbia are required to be fully vaccinated against COVID-19 (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and there are no exceptions.  Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring and Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner. Connect with us!  Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members! You can also visit us on Indeed and Glassdoor. Instagram | Facebook | LinkedIn | Twitter | TikTok  Detailed OverviewReporting to the Manager, Clinical Operations or designate, this position provides administrative day-to-day support to the Urgent Primary Care Centre (�UPCC� or �Centre�), and as the first point of contact with clients and their families, provides a key role in ensuring a safe and welcoming environment for all individuals through a positive, customer-service oriented and client-focussed approach. The Centre provides urgent care to clients and longitudinal primary care to unattached vulnerable clients in the assigned area. The Centre provides clients, families and caregivers with ease of access to timely, person-centred, continuous and culturally safe quality health services. Performs duties such as front desk reception interacting directly with clients who have highly complex medical and social needs, registering new clients and booking appointments and referrals, establishing and maintaining charts and chart organization including requests, maintaining database(s) and maintenance of electronic client case load, typing material utilizing word processing software, setting up and maintaining the filing systems, processing incoming and outgoing mail, faxes, reports/records and internal and courier documents, arranging meetings/special functions, and operating office equipment. As a member of an interdisciplinary team, ensures clients and their family members are supported in navigating the health care system. Responsibilities Provides reception services by performing duties such as operating a multi-line switchboard or phone, registering new patients, booking appointments, following up on physician / nurse practitioner orders regarding referrals and diagnostic tests, interdisciplinary team members orders, answering/directing incoming calls for staff, taking messages, answering routine inquiries and providing information of a general nature regarding the Centre, receiving visitors, and referring to appropriate areas. Contacts other hospitals/organizations to obtain information as required.  Provides administrative duties such as preparing correspondence, reports and documents from handwritten draft, general instruction or transcribing, inputting client information, and maintaining registers utilizing various software and systems. Prepares various informational/resource packages by designing, updating, photocopying and collating packages/brochures for distribution to the patient and/or family. In the course of completing duties to the Centre, assists the clients to feel safe and at ease through a welcoming, client-centered approach, focussing on client comforts. Collects data from various sources, enters data into computerized systems and ensures data is kept up to date. Gathers, compiles, and retrieves information as required and prints related reports. Sets up and maintains the client and administrative filing system, according to policies and procedures designed to protect confidentiality, for a variety of records such as correspondence, reports, minutes, and directories by performing duties such as creating and labeling files, developing forms, indexing materials and filing. Processes incoming and outgoing mail, faxes, reports/records, internal and courier documents by performing duties such as receiving, recording, date stamping, sorting and distributing mail to appropriate personnel and preparing outgoing mail for pickup or shipping as required. Signs for receipt of packages and shipments. Processes financial information such as payroll, accounts receivable, billing, and/or accounts payable, by performing duties such as entering and updating records using a computerized system, calculating client billing totals, matching documents such as invoices to purchase orders, preparing invoices and receipts, verifying information such as quantities and prices, and preparing payments. Performs general staffing and timekeeping functions such as calling in relief staff from a pre-established list, tracking hours worked, and reviewing timesheets for accuracy. Maintains levels of stationery, office supplies and resources according to pre-determined levels by methods such as photocopying, completing requisitions for signature and forwarding approved requisition to appropriate personnel. Arranges meetings/special functions as directed by performing duties such as booking meeting rooms, arranging catering, contacting appropriate personnel, sending invitations, typing and circulating notices and/or agendas from written drafts, and recording and distributing minutes. Operates office equipment such as photocopiers, shredders and fax machines and carries out minor maintenance such as loading paper, removing paper jams, cleaning glass, and changing toner cartridges. Refers further maintenance required to the Manager. Liaises with staff of health care and social service organizations, as well as general practitioners' offices to provide program-related information.  Cleans and organizes office supply areas, clinic rooms, medical equipment and instruments in accordance with established procedures, as assigned. Performs other related duties as assigned. QualificationsEducation and ExperienceGrade 12, plus completion of a Medical Office Assistant diploma plus one year of recent related office/clerical experience or an equivalent combination of education training and experience. Skills and Abilities Ability to type 40 wpm. Ability to communicate effectively both verbally and in writing in English. Ability to work effectively with the multi-disciplinary team and be a self-starter. Ability to deal effectively with others. Effective interpersonal skills. Ability to deal effectively in conflict situations. Ability to exercise sound judgement. Ability to organize work and establish workload priorities in collaboration with others. Ability to take initiative. Ability to work independently and in collaboration with others. Ability to use applicable computer equipment and software at a basic level. Working knowledge of iPHIS. Working knowledge of general office practices and procedures and their application. Knowledge of relevant acts, regulations, programs, policies and procedures. Ability to work within a team and promote a team environment. Physical ability to perform the duties of the position.
Medical Office Assistant/Receptionist, MH&SUS
Fraser Health Authority, New Westminster, BC
Salary rangeThe salary range for this position is CAD $25.54 - $27.22 / hour Why Fraser Health?Fraser Health continues to be recognized as one of BC's Top Employers, are you someone who is passionate about making a difference in the lives of others? Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of nearly 45,000 medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Effective October 26th, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer. Take the next step and apply so we can continue the conversation with you. Come work with dedicated health care providers who are enthusiastic and committed to provide quality healthcare to our clients/patients/residents. We invite you to find out why more than 95% of new employees recommend Fraser Health as an excellent place to work. Work hard and have fun while you do it. Curious to learn what it’s like to work here? Like us on Facebook (@fraserhealthcareers), follow us on Twitter & Instagram (@FHCareer), or connect with us on LinkedIn (fraserhealthcareers) for first-hand employee insights. Detailed OverviewUnder the general supervision of the Coordinator and reporting to the Manager, Clinical Operations, this position provides administrative day-to-day support to the assigned area supporting substance use services. Performs duties such as reception, interacting directly with patients who have highly complex medical needs, registering new patients and booking appointments and referrals, establishing and maintaining charts and chart organization including requests, specimen processing, ordering supplies and maintaining stocks, maintaining database(s), maintenance of electronic patient case load, transcribing from dictaphone, typing material utilizing word processing software, setting up and maintaining the filing systems, processing incoming and outgoing mail, faxes, reports/records and internal and courier documents, arranging meetings/special functions, and operating office equipment. Deals with matters of confidential nature for the Coordinator, nurses, physicians, psychiatrists and other members of the multi-disciplinary team. Supports set-up and dismantling of exam rooms, obtaining and delivery of specimens, arranging of blood tests and diagnostic testing as assigned. Responsibilities Provides reception services by performing duties such as operating a multi-line switchboard or phone, registering new patients, booking appointments, following up on physician orders regarding referrals and diagnostic tests, answering/directing incoming calls for staff, taking messages, answering routine inquiries and providing information of a general nature regarding the clinic, receiving visitors, determining whether an emergent situation exists and referring to appropriate areas. Contacts other mental health clinics/centres to obtain information as required. Types material such as correspondence, reports and documents utilizing various word processing software and computerized systems by performing functions such as inputting client information, maintaining registers, and typing from handwritten draft or general instruction and transcribing from dictaphone. Prepares various informational/resource packages by designing, updating, photocopying and collating packages/brochures for distribution to the patient and/or family. Collects data from various sources, enters data into computerized systems and ensures data is kept up to date. Gathers, compiles, and retrieves information as required and prints related reports. Sets up and maintains the patient and administrative filing system, according to policies and procedures designed to protect confidentiality, for a variety of records such as correspondence, reports, minutes, and directories by performing duties such as creating and labeling files, developing forms, indexing materials and filing. Processes incoming and outgoing mail, faxes, reports/records, and internal and courier documents by performing duties such as receiving, recording, date stamping, sorting and distributing mail to appropriate personnel and preparing outgoing mail for pickup as required. Signs for receipt of packages and shipments. Monitors levels of medical and pharmaceutical equipment and supplies and orders as necessary. Maintains levels of stationery, office supplies and resources according to pre-determined levels by methods such as photocopying, completing requisitions for signature and forwarding approved requisition to appropriate personnel. Cleans medical equipment and instruments in accordance with established procedures. Cleans and organizes supply areas. Sets up and dismantles exam rooms as assigned. Obtains urine specimens for routine drug screening following established procedures; arranges for blood tests and diagnostic testing as directed and follows up on physician's orders as assigned. Arranges meetings/special functions as directed by performing duties such as booking meeting rooms, arranging catering, contacting appropriate personnel, sending invitations, typing and circulating notices and/or agendas from written drafts, and recording and distributing minutes. Operates office equipment such as photocopiers, shredders and fax machines and carries out minor maintenance such as loading paper, removing paper jams, cleaning glass, and changing toner cartridges. Refers further maintenance required to the Coordinator. Liaises with staff of health care and social service organizations, as well as general practitioners' offices to provide program-related information. Represents the assigned program by attending various meetings as required.  Performs other related duties as required. QualificationsEducation and ExperienceGrade 12, completion of a Medical Office Assistant diploma plus one year of recent related office/clerical experience, or an equivalent combination of education training and experience.Skills and Abilities Knowledge of medical terminology. Ability to establish and maintain rapport with patients. Demonstrated ability to communicate effectively both verbally and in writing. Demonstrated ability to work effectively with the multi-disciplinary team and be a self-starter. Demonstrated ability to deal effectively with others. Demonstrated effective interpersonal skills. Demonstrated ability to exercise sound judgment. Demonstrated ability to organize work and establish workload priorities in collaboration with others. Demonstrated ability to take initiative. Demonstrated ability to work independently and in collaboration with others. Demonstrated ability to type 50 wpm. Demonstrated ability to use applicable computer equipment and software at a basic level. Working knowledge of general office practices and procedures and their application. Physical ability to perform the duties of the position.
Administrative Support Clerk/Receptionist, Urgent Care Response Centre
Fraser Health Authority, Surrey, BC
Salary rangeThe salary range for this position is CAD $24.76 - $26.38 / hour Why Fraser Health?Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of nearly 45,000 medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. All new hires to Fraser Health must have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer. Take the next step and apply so we can continue the conversation with you. We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust. Curious to learn what it’s like to work here? Like us on Facebook (@fraserhealthcareers), follow us on Twitter & Instagram (@FHCareer), or connect with us on LinkedIn (fraserhealthcareers) for first-hand employee insights. Detailed OverviewReporting to the Office Coordinator, this position provides administrative day-to-day support to the Urgent Care Response Centre (�UCRC�). The UCRC is a community outpatient centre that supports adults in crisis with mental health and substance use concerns requiring urgent care but not hospitalization, and provides coordinated �one-stop� services including assessment, initiation of treatment, crisis stabilization management, and facilitation of connection to appropriate care services. The UCRC promotes rapid engagement in the provision of consistent, relevant and timely delivery of client and family-centered care. As the first point of contact with clients and their families, ensures a safe and welcoming environment for all individuals through a positive, customer-service and client-focussed approach, including support of client comforts. Works collaboratively within an interdisciplinary team-based model of care. Performs duties such as front desk reception, registering new clients and booking appointments and referrals, establishing and maintaining charts and chart organization including requests, maintaining database(s) and maintenance of electronic client case load, typing material utilizing word processing software, setting up and maintaining the filing systems, processing incoming and outgoing mail, faxes, reports/records and internal and courier documents, arranging meetings/special functions, and operating office equipment. Transcribes dictated reports, stenography services, as required. As a member of an interdisciplinary team, ensures clients and their family members are supported in navigating the health care system. Responsibilities Provides reception services by performing duties such as operating a multi-line switchboard or phone, registering new patients, booking appointments, following up on physician orders regarding referrals and diagnostic tests, interdisciplinary team members orders, answering/directing incoming calls for staff, taking messages, answering routine inquiries and providing information of a general nature regarding the UCRC, receiving visitors, and referring to appropriate areas. Contacts other hospitals/organizations to obtain information as required. Provides administrative duties such as preparing correspondence, reports and documents from handwritten draft, general instruction or transcribing, stenography, inputting client information, and maintaining registers utilizing various software and systems. Prepares various informational/resource packages by designing, updating, photocopying and collating packages/brochures for distribution to the patient and/or family. Collects data from various sources, enters data into computerized systems and ensures data is kept up to date. Gathers, compiles, and retrieves information as required and prints related reports. Sets up and maintains the client and administrative filing system, according to policies and procedures designed to protect confidentiality, for a variety of records such as correspondence, reports, minutes, and directories by performing duties such as creating and labeling files, developing forms, indexing materials and filing. Processes incoming and outgoing mail, faxes, reports/records, internal and courier documents by performing duties such as receiving, recording, date stamping, sorting and distributing mail to appropriate personnel and preparing outgoing mail for pickup or shipping as required. Signs for receipt of packages and shipments. Performs general staffing and timekeeping functions such as calling in relief staff from a pre-established list, tracking hours worked, and reviewing timesheets for accuracy. In the course of completing duties to the Centre, assists the clients to feel safe and at ease through a welcoming, client-centred approach, focussing on client comforts such as by offering water or coffee, greeting clients and escorting/providing directions to provide a warm hand-off in the transition of care. Maintains levels of stationery, office supplies and resources according to pre-determined levels by methods such as photocopying, completing requisitions for signature and forwarding approved requisition to appropriate personnel. Organizes office supply areas and maintains tidy workspace. Arranges meetings/special functions as directed by performing duties such as booking meeting rooms, arranging catering, contacting appropriate personnel, sending invitations, typing and circulating notices and/or agendas from written drafts, and recording and distributing minutes. Operates office equipment such as photocopiers, shredders and fax machines and carries out minor maintenance such as loading paper, removing paper jams, cleaning glass, and changing toner cartridges. Refers further maintenance required to the Office Coordinator. Liaises with staff of health care and social service organizations, as well as general practitioners' offices to provide program-related information. Provides call centre support by operating call centre switchboard or phone, answering/directing incoming calls for the service, as assigned. Performs other related duties as assigned. QualificationsEducation and ExperienceGrade 12, plus completion of a Medical Office Assistant diploma plus one year of recent related office/clerical experience or an equivalent combination of education training and experience.Skills and Abilities Ability to type 50 wpm. Ability to communicate effectively both verbally and in writing in English. Ability to work effectively with the multi-disciplinary team and be a self-starter. Ability to deal effectively with others. Effective interpersonal skills. Ability to deal effectively in conflict situations. Ability to exercise sound judgement. Ability to organize work and establish workload priorities in collaboration with others. Ability to take initiative. Ability to work independently and in collaboration with others. Ability to use applicable computer equipment and software at a basic level. Working knowledge of iPHIS. Working knowledge of general office practices and procedures and their application. Knowledge of relevant acts, regulations, programs, policies and procedures. Ability to work within a team and promote a team environment. Physical ability to perform the duties of the position.
Medical Office Assistant/Receptionist, MH&SUS
Fraser Health Authority, Langley, BC
Salary rangeThe salary range for this position is CAD $25.54 - $27.22 / hour Why Fraser Health?Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of nearly 45,000 medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. All new hires to Fraser Health must have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer. Take the next step and apply so we can continue the conversation with you. We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust. Curious to learn what it’s like to work here? Like us on Facebook (@fraserhealthcareers), follow us on Twitter & Instagram (@FHCareer), or connect with us on LinkedIn (fraserhealthcareers) for first-hand employee insights. Detailed OverviewUnder the general supervision of the Coordinator and reporting to the Manager, Clinical Operations, this position provides administrative day-to-day support to the assigned area supporting substance use services. Performs duties such as reception, interacting directly with patients who have highly complex medical needs, registering new patients and booking appointments and referrals, establishing and maintaining charts and chart organization including requests, specimen processing, ordering supplies and maintaining stocks, maintaining database(s), maintenance of electronic patient case load, transcribing from dictaphone, typing material utilizing word processing software, setting up and maintaining the filing systems, processing incoming and outgoing mail, faxes, reports/records and internal and courier documents, arranging meetings/special functions, and operating office equipment. Deals with matters of confidential nature for the Coordinator, nurses, physicians, psychiatrists and other members of the multi-disciplinary team. Supports set-up and dismantling of exam rooms, obtaining and delivery of specimens, arranging of blood tests and diagnostic testing as assigned. Responsibilities Provides reception services by performing duties such as operating a multi-line switchboard or phone, registering new patients, booking appointments, following up on physician orders regarding referrals and diagnostic tests, answering/directing incoming calls for staff, taking messages, answering routine inquiries and providing information of a general nature regarding the clinic, receiving visitors, determining whether an emergent situation exists and referring to appropriate areas. Contacts other mental health clinics/centres to obtain information as required. Types material such as correspondence, reports and documents utilizing various word processing software and computerized systems by performing functions such as inputting client information, maintaining registers, and typing from handwritten draft or general instruction and transcribing from dictaphone. Prepares various informational/resource packages by designing, updating, photocopying and collating packages/brochures for distribution to the patient and/or family. Collects data from various sources, enters data into computerized systems and ensures data is kept up to date. Gathers, compiles, and retrieves information as required and prints related reports. Sets up and maintains the patient and administrative filing system, according to policies and procedures designed to protect confidentiality, for a variety of records such as correspondence, reports, minutes, and directories by performing duties such as creating and labeling files, developing forms, indexing materials and filing. Processes incoming and outgoing mail, faxes, reports/records, and internal and courier documents by performing duties such as receiving, recording, date stamping, sorting and distributing mail to appropriate personnel and preparing outgoing mail for pickup as required. Signs for receipt of packages and shipments. Monitors levels of medical and pharmaceutical equipment and supplies and orders as necessary. Maintains levels of stationery, office supplies and resources according to pre-determined levels by methods such as photocopying, completing requisitions for signature and forwarding approved requisition to appropriate personnel. Cleans medical equipment and instruments in accordance with established procedures. Cleans and organizes supply areas. Sets up and dismantles exam rooms as assigned. Obtains urine specimens for routine drug screening following established procedures; arranges for blood tests and diagnostic testing as directed and follows up on physician's orders as assigned. Arranges meetings/special functions as directed by performing duties such as booking meeting rooms, arranging catering, contacting appropriate personnel, sending invitations, typing and circulating notices and/or agendas from written drafts, and recording and distributing minutes. Operates office equipment such as photocopiers, shredders and fax machines and carries out minor maintenance such as loading paper, removing paper jams, cleaning glass, and changing toner cartridges. Refers further maintenance required to the Coordinator. Liaises with staff of health care and social service organizations, as well as general practitioners' offices to provide program-related information. Represents the assigned program by attending various meetings as required.  Performs other related duties as required. QualificationsEducation and ExperienceGrade 12, completion of a Medical Office Assistant diploma plus one year of recent related office/clerical experience, or an equivalent combination of education training and experience.Skills and Abilities Knowledge of medical terminology. Ability to establish and maintain rapport with patients. Demonstrated ability to communicate effectively both verbally and in writing. Demonstrated ability to work effectively with the multi-disciplinary team and be a self-starter. Demonstrated ability to deal effectively with others. Demonstrated effective interpersonal skills. Demonstrated ability to exercise sound judgment. Demonstrated ability to organize work and establish workload priorities in collaboration with others. Demonstrated ability to take initiative. Demonstrated ability to work independently and in collaboration with others. Demonstrated ability to type 50 wpm. Demonstrated ability to use applicable computer equipment and software at a basic level. Working knowledge of general office practices and procedures and their application. Physical ability to perform the duties of the position.
Medical Office Assistant/Receptionist, Urgent Primary Care Centre-Langley
Fraser Health Authority, Langley, BC
Salary rangeThe salary range for this position is CAD $25.54 - $27.22 / hour Why Fraser Health?Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities.  Our team of 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Learn more.  Come work with us!  We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner.Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care.  Effective October 26, 2021 all staff for all positions across health care in British Columbia are required to be fully vaccinated against COVID-19 (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and there are no exceptions.  Connect with us!  Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members! You can also visit us on Indeed and Glassdoor. Instagram | Facebook | LinkedIn | Twitter |  Detailed OverviewReporting to the Manager, Clinical Operations or designate, this position provides administrative day-to-day support to the Urgent Primary Care Centre (�UPCC� or �Centre�), and as the first point of contact with clients and their families, provides a key role in ensuring a safe and welcoming environment for all individuals through a positive, customer-service oriented and client-focussed approach. The Centre provides urgent care to clients and longitudinal primary care to unattached vulnerable clients in the assigned area. The Centre provides clients, families and caregivers with ease of access to timely, person-centred, continuous and culturally safe quality health services. Performs duties such as front desk reception interacting directly with clients who have highly complex medical and social needs, registering new clients and booking appointments and referrals, establishing and maintaining charts and chart organization including requests, maintaining database(s) and maintenance of electronic client case load, typing material utilizing word processing software, setting up and maintaining the filing systems, processing incoming and outgoing mail, faxes, reports/records and internal and courier documents, arranging meetings/special functions, and operating office equipment. As a member of an interdisciplinary team, ensures clients and their family members are supported in navigating the health care system. Responsibilities Provides reception services by performing duties such as operating a multi-line switchboard or phone, registering new patients, booking appointments, following up on physician / nurse practitioner orders regarding referrals and diagnostic tests, interdisciplinary team members orders, answering/directing incoming calls for staff, taking messages, answering routine inquiries and providing information of a general nature regarding the Centre, receiving visitors, and referring to appropriate areas. Contacts other hospitals/organizations to obtain information as required.  Provides administrative duties such as preparing correspondence, reports and documents from handwritten draft, general instruction or transcribing, inputting client information, and maintaining registers utilizing various software and systems. Prepares various informational/resource packages by designing, updating, photocopying and collating packages/brochures for distribution to the patient and/or family. In the course of completing duties to the Centre, assists the clients to feel safe and at ease through a welcoming, client-centered approach, focussing on client comforts. Collects data from various sources, enters data into computerized systems and ensures data is kept up to date. Gathers, compiles, and retrieves information as required and prints related reports. Sets up and maintains the client and administrative filing system, according to policies and procedures designed to protect confidentiality, for a variety of records such as correspondence, reports, minutes, and directories by performing duties such as creating and labeling files, developing forms, indexing materials and filing. Processes incoming and outgoing mail, faxes, reports/records, internal and courier documents by performing duties such as receiving, recording, date stamping, sorting and distributing mail to appropriate personnel and preparing outgoing mail for pickup or shipping as required. Signs for receipt of packages and shipments. Processes financial information such as payroll, accounts receivable, billing, and/or accounts payable, by performing duties such as entering and updating records using a computerized system, calculating client billing totals, matching documents such as invoices to purchase orders, preparing invoices and receipts, verifying information such as quantities and prices, and preparing payments. Performs general staffing and timekeeping functions such as calling in relief staff from a pre-established list, tracking hours worked, and reviewing timesheets for accuracy. Maintains levels of stationery, office supplies and resources according to pre-determined levels by methods such as photocopying, completing requisitions for signature and forwarding approved requisition to appropriate personnel. Arranges meetings/special functions as directed by performing duties such as booking meeting rooms, arranging catering, contacting appropriate personnel, sending invitations, typing and circulating notices and/or agendas from written drafts, and recording and distributing minutes. Operates office equipment such as photocopiers, shredders and fax machines and carries out minor maintenance such as loading paper, removing paper jams, cleaning glass, and changing toner cartridges. Refers further maintenance required to the Manager. Liaises with staff of health care and social service organizations, as well as general practitioners' offices to provide program-related information.  Cleans and organizes office supply areas, clinic rooms, medical equipment and instruments in accordance with established procedures, as assigned. Performs other related duties as assigned. QualificationsEducation and ExperienceGrade 12, plus completion of a Medical Office Assistant diploma plus one year of recent related office/clerical experience or an equivalent combination of education training and experience. Skills and Abilities Ability to type 40 wpm. Ability to communicate effectively both verbally and in writing in English. Ability to work effectively with the multi-disciplinary team and be a self-starter. Ability to deal effectively with others. Effective interpersonal skills. Ability to deal effectively in conflict situations. Ability to exercise sound judgement. Ability to organize work and establish workload priorities in collaboration with others. Ability to take initiative. Ability to work independently and in collaboration with others. Ability to use applicable computer equipment and software at a basic level. Working knowledge of iPHIS. Working knowledge of general office practices and procedures and their application. Knowledge of relevant acts, regulations, programs, policies and procedures. Ability to work within a team and promote a team environment. Physical ability to perform the duties of the position.
Medical Office Assistant/Receptionist - Primary Care Access Clinic- Abbotsford
Fraser Health Authority, Abbotsford, BC
Salary rangeThe salary range for this position is CAD $25.54 - $27.22 / hour Why Fraser Health?Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities.  Our team of 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Learn more.  Come work with us!  We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner.Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care.  Effective October 26, 2021 all staff for all positions across health care in British Columbia are required to be fully vaccinated against COVID-19 (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and there are no exceptions.  Connect with us!  Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members! You can also visit us on Indeed and Glassdoor. Instagram | Facebook | LinkedIn | Twitter |  Detailed OverviewReporting to the Manager, Clinical Operations or designate, this position provides administrative day-to-day support to the Urgent Primary Care Centre (�UPCC� or �Centre�), and as the first point of contact with clients and their families, provides a key role in ensuring a safe and welcoming environment for all individuals through a positive, customer-service oriented and client-focussed approach. The Centre provides urgent care to clients and longitudinal primary care to unattached vulnerable clients in the assigned area. The Centre provides clients, families and caregivers with ease of access to timely, person-centred, continuous and culturally safe quality health services. Performs duties such as front desk reception interacting directly with clients who have highly complex medical and social needs, registering new clients and booking appointments and referrals, establishing and maintaining charts and chart organization including requests, maintaining database(s) and maintenance of electronic client case load, typing material utilizing word processing software, setting up and maintaining the filing systems, processing incoming and outgoing mail, faxes, reports/records and internal and courier documents, arranging meetings/special functions, and operating office equipment. As a member of an interdisciplinary team, ensures clients and their family members are supported in navigating the health care system. Responsibilities Provides reception services by performing duties such as operating a multi-line switchboard or phone, registering new patients, booking appointments, following up on physician / nurse practitioner orders regarding referrals and diagnostic tests, interdisciplinary team members orders, answering/directing incoming calls for staff, taking messages, answering routine inquiries and providing information of a general nature regarding the Centre, receiving visitors, and referring to appropriate areas. Contacts other hospitals/organizations to obtain information as required.  Provides administrative duties such as preparing correspondence, reports and documents from handwritten draft, general instruction or transcribing, inputting client information, and maintaining registers utilizing various software and systems. Prepares various informational/resource packages by designing, updating, photocopying and collating packages/brochures for distribution to the patient and/or family. In the course of completing duties to the Centre, assists the clients to feel safe and at ease through a welcoming, client-centered approach, focussing on client comforts. Collects data from various sources, enters data into computerized systems and ensures data is kept up to date. Gathers, compiles, and retrieves information as required and prints related reports. Sets up and maintains the client and administrative filing system, according to policies and procedures designed to protect confidentiality, for a variety of records such as correspondence, reports, minutes, and directories by performing duties such as creating and labeling files, developing forms, indexing materials and filing. Processes incoming and outgoing mail, faxes, reports/records, internal and courier documents by performing duties such as receiving, recording, date stamping, sorting and distributing mail to appropriate personnel and preparing outgoing mail for pickup or shipping as required. Signs for receipt of packages and shipments. Processes financial information such as payroll, accounts receivable, billing, and/or accounts payable, by performing duties such as entering and updating records using a computerized system, calculating client billing totals, matching documents such as invoices to purchase orders, preparing invoices and receipts, verifying information such as quantities and prices, and preparing payments. Performs general staffing and timekeeping functions such as calling in relief staff from a pre-established list, tracking hours worked, and reviewing timesheets for accuracy. Maintains levels of stationery, office supplies and resources according to pre-determined levels by methods such as photocopying, completing requisitions for signature and forwarding approved requisition to appropriate personnel. Arranges meetings/special functions as directed by performing duties such as booking meeting rooms, arranging catering, contacting appropriate personnel, sending invitations, typing and circulating notices and/or agendas from written drafts, and recording and distributing minutes. Operates office equipment such as photocopiers, shredders and fax machines and carries out minor maintenance such as loading paper, removing paper jams, cleaning glass, and changing toner cartridges. Refers further maintenance required to the Manager. Liaises with staff of health care and social service organizations, as well as general practitioners' offices to provide program-related information.  Cleans and organizes office supply areas, clinic rooms, medical equipment and instruments in accordance with established procedures, as assigned. Performs other related duties as assigned. QualificationsEducation and ExperienceGrade 12, plus completion of a Medical Office Assistant diploma plus one year of recent related office/clerical experience or an equivalent combination of education training and experience. Skills and Abilities Ability to type 40 wpm. Ability to communicate effectively both verbally and in writing in English. Ability to work effectively with the multi-disciplinary team and be a self-starter. Ability to deal effectively with others. Effective interpersonal skills. Ability to deal effectively in conflict situations. Ability to exercise sound judgement. Ability to organize work and establish workload priorities in collaboration with others. Ability to take initiative. Ability to work independently and in collaboration with others. Ability to use applicable computer equipment and software at a basic level. Working knowledge of iPHIS. Working knowledge of general office practices and procedures and their application. Knowledge of relevant acts, regulations, programs, policies and procedures. Ability to work within a team and promote a team environment. Physical ability to perform the duties of the position.