Overview of salaries statistics of the profession "Key Account Customer Advisor in Canada"

Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. At solutionshop, we partner with customers to help them find the right solutions to be successful, such as services like Design, Print, Tech Support, Digital Marketing, as well as Shipping.We are looking for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you do As the Print & Marketing Supervisor, you oversee the operations for the solutionshop (printing, digital marketing, shipping and tech services). You are responsible for achieving business results based on your robust sales and services targets, while ensuring our complete internal and external service offerings are effectively being supported through a creative and consultative sales approach. You find ways to inspire our customers; you build loyalty and trust; and, you add value to the customer in ways that are meaningful to them and that help them work, learn, and grow. •Maximize sales and margin in solutionshop through the coaching and development of the Services Associates. •Model and promote service standards that drive quality orders and extremely satisfied customers. •Seek out and grow business leads within your community. •Partner in your store to support your team across levels through direct communication and leadership. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, your team, and our customers as a key priority. •Build and maintain positive relationships with internal stakeholders, including your Business Development Manager. This includes regularly exchanging ideas and suggestions. Some of what you need •2-3 years retail experience (or any other sector focused on customer experience) •1-2 years in a Graphic Communications / Print environment is an asset •Supervisory / coaching experience •Successful completion of high school & post-secondary education is preferred •Working knowledge of graphic design principles •Be a dynamic, inspiring partner to our customers and for our associates •Curious •Approachable •Passionate •Solutions Finder Some of what you will get •Associate discount •Health and Dental benefits •RRSP/DPSP •Performance bonuses •Learning & Development programs •And more... Other Job Title Suggestions •Copy and Print Centre Lead •Retail Supervisor, Copy, Print and Marketing Services Additional Information •A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. •Exposure to moderate levels of noise generated by the print equipment. •You are required to stand in a stationary position for periods of time. This would occur while working on various orders. •Required to work a varying schedule to meet the needs of the business.This includes working evenings and weekends. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

NB 51176295 - NC 51176296 BCH-R-6295-220302E1Employment Posting ID: Business Improvement Advisor - Category Mgmt Positions Available: 1 Full-time (37.5 hrs/wk)Status: Edmonds 16Job Location: Permanent HybridFlexible Work Role: Lower MainlandRegion: Powered by water... and by people like you Providing clean electricity to 4 million customers takes a diverse workforce and that's where you come in. We need your talent to help us build major projects to meet growing demand. To help our customers find clean energy solutions for their homes and businesses and to be ready to respond during storms and outages to keep our system reliable. Working for BC Hydro is meaningful. And now, the stakes have been raised as we work towards a solution to climate change while safely providing clean, affordable electricity to our customers. We offer a healthy work life balance, training opportunities and career progression. We're proud to be ranked as one of B.C.'s Top Employers and one of Canada's Best Diversity Employers. Join us as we build an even cleaner B.C. JOB DESCRIPTION Duties: * BC Hydro's Supply Chain function is integral to keeping the business running and the lights on. BC Hydro is transforming its Supply Chain model through the implementation of a full category management capability to better meet the business' requirements for quality, safety and reliability in what we buy for the best total cost and to ensure mutually beneficial supplier relationships. The Operations & Enterprise Supply Chain group is accountable to develop and implement strategies for the key categories that account for over 80% of BC Hydro's annual $2 billion expenditures. Categories are organized in the following portfolios: Enterprise, Major Equipment, Engineering & Technical Services, Materials & Logistics and Field Support Services. Our job is to give BC Hydro confidence that it is getting the best overall value from its overall expenditure. We are well into our multi-year transformational journey and we now have an opening for a Business Improvement Advisor (BIA). BIA's are part of Supply Chain internal consultancy that are members of a number of cross- functional teams that develop multi-year category strategies related to procure-to-pay business change/ process optimization, sourcing, supplier management and contract management. The mission of the Business Improvement Advisor (BIA) is to create clarity through structured strategic analysis, ensure discipline and rigour is applied to solve complex problems and decisions, and implement change in order to produce the highest value outcomes for our key categories. More specifically, the BIA will perform UATs, make adjustments to improve user experience, and maintain version controls. They will create custom VBA codes to automate logic and provide preliminary decision-making options. The work will include building forms and data tables to allow for multiple users to enter information and creating initial documentation for training and sustainment purposes. The successful candidate will join a dynamic team at BC Hydro, working on critical work packages BCH-R-6295-220302E1 - Business Improvement Advisor - Category Mgmt NB 51176295 - NC 51176296 to advance implementation of key strategies that are expected to drive significant benefits for the organization over years to come. Our ideal candidate is a team player that is articulate, proactive and personable with a passion for business improvement. They will have the ability to understand business requirements and translate them to functional requirements and visually translate information into reports based on adjustable parameters. BIA's are trusted advisors that bring value in both leading and supporting roles through their extensive experience with business analysis, modelling, structured decision making and project management. They draw out collaborative insights, excel at improvement prioritization and problem solve through structured frameworks to ensure decisions are effective and fact-based. BIA's have developed quantitative, financial, statistical analysis and visual presentment of cost/ benefits valuation, and decision support tools (e.g. options models/simulations). The ideal candidate has also led analysis to determine opportunities and requirements for business process improvement using a variety of frameworks and has a track record of successfully implementing change projects. Our team of BIA's are accountable for the following high-level outcomes: • Informs viability of Category Management strategy and change projects using structured and thorough impartial analysis, objective logic and fact-based decision making. • Leads collaborative working groups that build collective understanding, support and implementation of business improvement opportunities. Builds rapport with teams and clients. • Leads complex sourcing evaluations ensuring they are fair, transparent and will lead to BC Hydro having an optimal supply base and business continuity. • Contributes to the advancement and sustainment of business improvement, business valuation and decision advisory practices for category management and business change initiatives. • Employs systematic decision-making approaches and develop proficiency in structuring information, examining alternatives and building stakeholder consensus. Disciplined decision- making using data analysis and visualization tools to inspire success in objectives. Qualifications: • Bachelor's degree or equivalent. • 8+ years of experience in business analysis, process improvement, project management, stakeholder engagement and/or facilitation. Preference given to candidates with experience in business analysis and/or process improvement relation to category management within supply chain projects/programs. • Proven senior level experience organizing, modelling and translating data and insights into strategic options and structured decision making. • Communicates effectively verbally and in written form to various levels of audience. • Experience working in relevant industry; in a team-based environment that is complex, with multiple stakeholders and strategic considerations. Core Skills/Abilities/Competencies: • Analytical & Forward Thinking: Be able to create insights and "aha' moments by thinking broadly BCH-R-6295-220302E1 - Business Improvement Advisor - Category Mgmt NB 51176295 - NC 51176296 and deeply and considers the overall big picture. • Quick Learner and Growth Mindset: Must quickly learn BC Hydro processes, category management framework and the different aspects of our BCH culture (e.g. operations, project delivery, corporate). Embraces challenges, integrates feedback and demonstrates perseverance. • Persuasive Communications: Conveys information to people clearly and concisely, and in a way that builds commitment, credibility and is actioned. • Relationship Builder and Collaborator: Intentionally develops collaborative internal and external relationships by truly seeking to understand business priorities, values workforce diversity and inclusivity. Recognizes how and when to escalate problems that require senior decisions. Analyzes the organizations broader needs, core category requirements and includes different perspectives to provide informed solutions. • Leadership: Takes accountability to 'own' it and make it happen, and uses influence when you don't have control and always has outcomes and objectives in mind. • Planning & Project Management: Establishes plans through an interactive thinking and organizing process that builds clarity with respect to goal(s) and what is required to achieve the goal(s) and outcomes. Develops, analyzes, facilitates and contributes to sourcing plans and category objectives. • Business Acumen: Accurately assess business challenges and decision requirement complexity to identify what is needed, applies sound judgement and designs pragmatic approaches to deliver required progress. Presents the aptitude, attitude and fortitude to deliver sustainable processes. ADDITIONAL INFORMATION * Please note, a valid Class 5 Driver's license is not mandatory but is considered highly beneficial as this role requires travel to various BCH locations and supplier sites. We're always looking for exceptional people to bring new ideas, fresh thinking and the motivation to help shape the electricity system in B.C. It's an exciting time to be a part of our team as we invest in our system and prepare to meet the challenges of tomorrow. Our values guide our work. Want to join us? We are safe. We are here for our customers. We are one team. We include everyone. We act with integrity and respect. We are forward thinking. BC Hydro is an equal opportunity employer. We include everyone. We welcome applications from anyone, including members of visible minorities, women, Indigenous peoples, persons with disabilities, persons of minority sexual orientations and gender identities, and others with the skills and knowledge to productively engage with diverse communities. We are also happy to provide reasonable accommodations throughout the selection process and while working at BC Hydro. If you require support applying online because you are a person with a disability, please contact us at [email protected] . BCH-R-6295-220302E1 - Business Improvement Advisor - Category Mgmt NB 51176295 - NC 51176296 All BC Hydro employees will be required to show proof of full Covid-19 vaccination. Flexible work model role definitions =========================== Our four role types identify the degree of flexibility an employee could have to work from home based on the type of work they do. The flexibility for an individual job is up to the manager for each position and the operational requirements. Employees also have the right to work full-time from the office if they prefer. All of our roles require at least some in-person time. IBEW/Field - No option to work from home Resident - Works primarily (4+ days per week) in the office. Hybrid - May be able to work from home up to 3 days per week. Remote - Works from home 4+ days per week HOW TO APPLY Don't forget to update your Candidate Profile with your current resume and copies of your certifications. If applicable, include your Trades Qualification. This will ensure we have all the necessary information to assess your application without any delays. Click on the Apply button in order to complete the steps to apply for this job. Date Posted: 2022-03-02 Closing Date: 2022-03-16

Description What to expect as an Account Executive at Elastic Path? As an Account Executive at Elastic Path you'll possess a strong track record of driving strategic software solutions, and can hit the ground running with previous sales experience in SaaS or eCommerce. You will be a most trusted advisor to our current and prospective customers, as you will ensure to deeply understand their unique challenges and goals, and recommend strategic software solutions for their business. You will define and implement a strategy for an assigned region/s. You will be an integral part of mentoring sales reps and BDRs, and contribute to the continuous growth and enablement of our Sales organization. Our Account Executives create business value at all levels, manage complex sales cycles in collaboration with partners and deliver consistent results independently and as part of a team. They are empowered by autonomy, and supported by a leading product, company and culture. Location: This is a remote role based in Canada or the United States - candidates are required to be located in North America to be considered. Elastic Path is a Remote First employer, so you'll have the tools to support you to work from wherever you are based. Key Responsibilities: Facilitate, shape, direct and negotiate license (and sometimes services) engagement proposals to ensure effective delivery which meets business goals for Elastic Path and the client Discover, create, and close new license opportunities Build and maintain detailed account profiles and plans as well as construct and forecast budgets for all client accounts Conduct target account prospecting and sales calls to key decision makers, C level and technical influencers within potential client organizations by establishing a "trusted advisor" relationship Ensure post-implementation customer satisfaction Actively participate in contract negotiations with Sales and technical solutions services team on prospect/new client accounts Provide solid expertise of technical solutions in ecommerce and its delivery Work closely with professional services and client success management to ensure successful proposals and projects Understand and apply Elastic Path security policies, processes, and controls as required, in day-to-day tasks. What experience do you need to Be Remarkable in this position? An ability to evangelize about eCommerce, its power and potential to clients 7+ years of high-tech sales experience and owning a quota focused on selling software licenses and professional services A proven track record of exceeding expectations and an aggressive attitude towards discovery, prospecting, planning and closing Deep understanding of the local markets and the ability to adapt to work across verticals and geographies Ability to thrive in a dynamic and entrepreneurial environment, and eagerness to navigate into uncharted territory Resilient nature and strong objection handling skills Possess a strong business acumen and can clearly articulate ROI Strong team player with excellent communication skills Ability and willingness to travel as required, approximately 25-50% of the time. Who we are: Elastic Path is on a mission to break through the barriers that prevent commerce leaders from delivering extraordinary shopping experiences. Today, that means making Composable Commerce accessible to all brands by reducing the cost, time, and overall risk of implementing and managing a multi-vendor approach. With Elastic Path, both business and tech teams are able to innovate on their own terms, fully embrace composability, and in turn, never compromise on what's possible. Learn more at www.elasticpath.com . Be Open. Be Remarkable. Be the Team. Be the Customer. The values we live by. The Perks? At Elastic Path we are on a mission to provide pay transparency, and share information freely and openly whenever possible. The base salary for this position ranges from $ 127,560 -175,395 USD OR 105,813 - 145,493 CAD per annum. Compensation is determined through interviews and a review of education, experience, knowledge, skills, abilities of each applicant, equity with other team members, and alignment with market data. In addition to base salary, this role includes a commission structure based on the attainment of sales targets. Commissions are added to base salary, and once combined, referred to as On Target Earnings. We go the extra mile to provide you & your family with exceptional benefits, wherever you may be located. This includes paid vacation and sick leave, stock options, full extended health, dental and additional coverages. You'll get access to annual stipends for your own professional development, remote working and more. We are a Remote-First company, however we have five office hub locations in our major cities. If you live in proximity to one of our Hubs you'll have the option to flex between remote and in-office if desired! We provide solutions to bring all teams together for collaboration and connection throughout the year. We have a Work from Anywhere program that gives you the freedom to work from anywhere in the world, for up to 3 months. Talk about travel perks! You can check out all this and more about us on our careers page . Apply Now! Elastic Path is an equal opportunities employer and prohibits discrimination and harassment of any kind. We value and celebrate diversity in its many forms, and we strive to provide an inclusive and safe workplace where each person feels respected, supported, and accepted - however they choose to identify. Disclaimer: Please be aware of targeted employment scams. If you are being considered for a position with Elastic Path, you will always receive direct communications from us via our ATS Jobvite, or our personal Elastic Path domain email addresses; [email protected] .

Position Summary:Perform accurate and efficient front-line contact center functions for automotive customers. Our client is a leading global automaker and mobility provider that offers clean, connected, affordable and safe mobility solutions.Overall Responsibilities:• Ensure service delivered to customers meets contractual Key Performance Indicator ('KPIs')• Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer• Greet customers in a courteous, friendly, and professional manner using agreed upon procedure• Maintain basic knowledge of client products and/or services• Prepare complete and accurate work including appropriately notating accounts as required• Participate in activities designed to improve customer satisfaction and business performance• Offer additional products and/or services• Track, document and retrieve information in call tracking database• Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff• Handle Complaints and/or Fleet Assistance.Job Requirements:• Minimum 18 years of age• High School or secondary school diploma (or equivalent) required; College, University or post-secondary diploma (or equivalent) preferred• At least 1 year of customer service experience; contact center experience preferred• Back office experience preferred• Demonstrated ability or aptitude to understand automotive/technical issues and terminology• Positive attitude and a passion for customer care• Patient and friendly with all types of customers• Consistent level of professionalism and a conscientious nature• Flexibility and adaptability to work in a fast-paced environment• Ability to prioritize and manage own workload• Strong written and verbal communication skills (good spelling, grammar; avoid slang and jargon)• English Language proficiency• Excellent telephone customer service etiquette• Actively listens and asks probing questions to understand the customer's needs and determine the best course of action• Excellent verbal communication skills, responding with appropriate feedback (avoid slang and jargon) -Ability to demonstrate empathy and understanding; diplomatic, polite and apologizes where necessary• Computer literacy - competent in Microsoft Office/Google Suite, Internet Explorer, Edge and Google Chrome (required);• Ability to learn quickly in a dynamic environment, take own initiative and make decisions• Typing speed: minimum of 35 words per minute• Logical approach to problem resolution: gathers facts, takes corrective actions, escalates problems at the appropriate stage• Flexible schedule availability• Self-managed and disciplined• Team player, working with the team to achieve objectives, friendly and approachable even when busy• Ability to build relationships and collaborate with dealer personnel and internal stakeholders• Personifies willingness to help

At Roch Logistics, we do more than just move goods, We surpass competitors with our attentive service, our competitive pricing and our industry knowledge of transportation logistics.. Since 1978, we’ve been acing cross-border transport, innovating and standing strong no matter what - be it snow, rain, or blizzards!Your Mission: You’re the phone superhero, the negotiation ninja, ready to revolutionize customer experience in the transport world. As a Customer Loyalty and Sales Advisor, you’ll be the voice of Roch Logistics, playing a key role in customer retention and growth.What We Offer:Competitive Salary: $39,000 to start, with potential to hit $65,000 if sales targets are met, and up to $85,000 for top-notch sales wizards.Career Growth: Opportunities for personal growth and development within our tight-knit family.Exciting Environment: Work where your voice matters and every day brings a new adventure.Your Challenges:Proactive Follow-Up: Reactivate dormant client accounts and maintain relationships with prospects.Strategic Communication: Master phone calls and emails to deliver tailor-made solutions.Management and Reporting: Craft detailed reports on prospects and keep the sales vibe thriving.Sales Goals: Aim high! Exceed targets and contribute to Roch Logistics’ expansion.Ready to Hop On Board?Send us your resume and get ready to change the game in the transport and logistics world. Roch Logistics, where every package has a story and every call makes a difference. Can’t wait to meet you! Ideal Candidate:Bilingual English/French: Most of our calls are in English with North American clients.Relationships and Communication: You have a natural flair for communication and building connections.Multitasking & Dynamic: You easily juggle various tasks in a fast-paced environment.Geographical Knowledge: You know your way around a map - where Chicago and Montreal are, for starters.Tech Savvy: Comfortable with Microsoft Office and able to communicate clearly via email and phone.

Job Type:Permanent Reference code:125784 Primary Location:Toronto, ON All Available Locations:Toronto, ON Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Learn from deep subject matter experts through mentoring and on the job coaching Leverage the Deloitte CPA Advantage program, a comprehensive support program for CPA modules and the CFE. Be encouraged to deepen your technical skills...whatever those may be. Build your leadership skills at Deloitte University. Have many careers in one Firm. Partner with clients to solve their most complex problems Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. Enjoy My Benefit Dollars - a flexible benefit to support your physical, financial and emotional well-being. Experience a firm where wellness matters. Experience MyFlex and an agile work environment where work is what you do not where you do it Experience MyFlex where reduced hours or seasonal work allows you to meet your personal goals. Build a network of colleagues for life Have an impact that matters through pro bono and significant volunteer opportunities. Be empowered to lead and have impact with clients, our communities and in the office. Be expected to share your ideas and to make them a reality. Be part of a firm that leads the way and pushes themselves to look like contemporary Canada. Grow your network and your knowledge by joining one of our many Employee Resource Groups. What will your typical day look like? Our Workday Finance team partners with our Mid-Market or Large Enterprise clients to implement Workday with the objective of improving their business. You will take a lead role in delivering Workday Finance engagements, leading the implementation of key Workday Finance functional areas, while supporting sales pursuits and participating in assigned practice development activities. You partner with our clients on their Workday journeys throughout the project lifecycle from planning to go-live and beyond. You facilitate virtual and in person workshops to gather requirements and feedback. You configure the system, enable processes, develop recommendations, construct creative presentations to convey inventive solutions and points of view. You deploy and support the newly live system implementations, transferring knowledge to client counterparts to enable self-sufficiency and guiding our clients throughout their journey as a trusted advisor. On top of this, you will find yourself part of a team of talented professionals, leaders and innovators in the Workday ecosystem who are passionate about putting the client first and getting to the right answer.About the team We love to help our clients achieve their objectives. The Workday Finance teams have a long history of collaboration and innovation with our clients' CFOs and Finance teams to deliver holistic solutions to their most complex business issues. We understand the real problems affecting businesses today, and take the perspective of the CFO to understand impacts to their teams, technologies, and processes. We draw on our global network of professionals and industry experiences to tailor solutions to our clients' most urgent needs. Whether setting or implementing a vision, developing strategy or the delivery approach, designing the Finance operating model and Workday solution to enable it, improving processes in Large Enterprise Workday engagements or rapidly deploying Launch Projects, we are passionate about helping Finance leaders improve their operations, achieve their business goals, and realize value from their Workday solution.Enough about us, let's talk about you Required: • 4+ years of relevant experience in ERP consulting • Experience with leading 2+ full life cycle Workday implementations or other ERP systems • Experience in implementing various functional areas including: P2P (Procurement, Supplier Accounts), O2C (Customer Management, Customer Accounts, Customer Contracts), R2R (Financial Accounting, Financial Dimension / Chart of Accounts Design), Business Assets, Banking • Ability to juggle multiple projects and priorities • Superior communication skills, both written and verbal • Willingness to travel, when necessary, across North AmericaPreferred: • Workday Finance and reporting certifications not required, but would be considered an asset • Content development experience to support the implementation process and client experience • Team leadership experience would be considered an asset • An analytical mind set and application of analytic and visualization tools • Experience with Excel, Visio and Power Point • Knowledge of the Finance, Procurement, Accounts Payable, Fixed Assets, Accounts Receivable, Revenue Recognition, Professional Services processes, General Ledger • Accounting background, experience, or relevant academic coursework / professional certifications • Bilingual (English and French) would be considered an assetTotal RewardsThe salary range for this position is $84,000 - $175,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Accounts Payable, Accounts Receivable, Accounting, CPA, Procurement, Finance, Operations

Hours 37.5 Workplace Model Hybrid Pay Details We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with your recruiter and ask compensation related questions, including pay details for this role.Department Overview Supporting and helping is at the heart of everything we do at our contact centres, and we're proud of the value that we can deliver 24-hours a day, 7-days a week for more than 27 million TD customers. Alongside caring colleagues and supportive leaders, you'll have opportunities to grow and make a meaningful difference to our customers, our communities and our business. Job Details What You'll DoAs the voice of TD, you'll be passionate about understanding our customers. Whether you're assisting in-bound customers with account inquiries or resolving an issue by recommending a TD product or service, you'll help us offer personalized support to our customers whenever they need it. You'll consistently deliver legendary customer service by making it easy, creating value, and delivering trusted advice to our customers. As a valued member of our Contact Centre Team, you will: •Make people's day: strive to deliver an exceptional customer service experience by offering friendly support through your knowledge of TD products, services and solutions. •Solve problems efficiently: resolve customer inquiries at the first point of contact by asking questions and responding with empathy to their concerns. •Achieve your goals: consistently reach performance objectives, including customer experience survey results, advice and quality goals, compliance regulations, and productivity targets. •Never stop learning: actively participate in ongoing training and coaching support to help you continue to grow and develop in your role. Job Requirements What You Need to SucceedWe're proud to work with a group of diverse colleagues. If you have relevant experience that isn't mentioned below, tell us about it in your resume or cover letter. •High School Diploma or equivalent • Bilingual: French & English •Exceptional listening skills and a curiosity to help customers meet their needs and resolve concerns. (Preference given to those with experience in financial or service industries.) •Ability to multitask and navigate through computer systems, applications, and multiple screens with speed and accuracy while balancing performance to meet a variety of metrics. •Digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops, headsets, etc.). •Flexibility, resiliency, and a positive attitude when responding to challenging situations. •Ability to work both independently and as part of a team. •Integrity when managing sensitive customer information in alignment with Regulatory and Compliance guidelines related to servicing and sales practices. Additional Information We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague DevelopmentIf you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & OnboardingWe will provide in-person training and onboarding sessions to ensure you've got everything you need to succeed in your new role. Interview ProcessWe'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. #LI-NACO #IN-NACO NOC: 14201 This position requires proficiency in a language other than French to support customers, employees or markets located outside the province of Quebec or who require services in a language other than French. Company Overview Our ValuesAt TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. Making Your Well-being a PriorityA supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars - physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best. Our Total Rewards PackageOur Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. How We WorkAt TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: Hybrid, Onsite and Primarily Remote. Wherever our colleagues are working, they'll always have access to the TD community and experience our culture of care. Who We AreTD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Inclusiveness Our Commitment to Diversity, Equity, and Inclusion At TD, we're committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We're dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. Accommodation Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. How We're Helping Make an Impact in Communities TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That's why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It's our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. We look forward to hearing from you!

Closing Date: June 15, 2024 As Canada's largest diversified mining company, Teck is committed to providing the world with essential resources safely and sustainably. We have a rich history of consistently driving innovation, harnessing cutting-edge technology, and cultivating a dynamic environment that empowers our employees to shape the future. The Technical function within Teck is comprised of Digital Analytics, Digital Systems, Technical Services and Enterprise Improvement Planning, Autonomy and Innovation. RACE is Teck's Digital Transformation program and the Digital Analytics (DA) group is a key contributor to RACE and acts as an enabler of innovation and digital transformation for the mining industry. The Digital Analytics group is comprised of nearly 300 professionals spanning across a variety of teams. These teams are at the heart of the technological innovation happening at Teck, providing solutions that use artificial intelligence and data analytics to diagnose, predict and prescribe actions to improve safety, sustainability, and production, and drive operational outcomes across the mining value chain. Reporting to the Manager, Software Development, the Senior Cyber Security Advisor is responsible formaintaining a well-secured environment is critical to ensuring that everyone goes home safe and healthy every day. The Senior Cyber Security Advisor will bring crucial expertise to meet that goal, leading all aspects of cybersecurity practices and standards across Digital Analytics. As a member of DA's technical leadership team, this role will be committed to the integrity, confidentiality and availability of information of DA products and the platform on which we operate. As a cybersecurity domain leader, you will guide the definition and evolution of our security standards, collaborating on application architectures, and leading dialogue to ensure safety, security and privacy by design. You will partner with technical and business colleagues across DA and Technical, ensuring that our cybersecurity practices enable our product value streams to sustain successful and efficient delivery of value to Teck and our customers and protect our customers' data. Responsibilities Be a courageous safety leader, adhere to and sponsor safety and environmental rules and procedures Own cybersecurity practices and standards across Digital Analytics products and platform Establish a cadence to ensure security is embedded in the product lifecycle from beginning and allow for continuous improvement, including recurring audits and compliance with evolving relevant standards Lead and conduct Threat Modeling exercises with application development teams and empower them to follow security practices by default Be a trusted advisor to build the culture of security and empower security champions to successfully deliver safe and secure products Provide cyber security expertise in the risk analysis, assessment, development, and evaluation of security solutions and architectures to secure applications, operating systems, databases, and networks across Digital Analytics Collaborate with Teck's security team to ensure Digital Analytics' alignment with security strategy, frameworks and mechanisms Facilitate vulnerability assessment and support remediation and validation Lead dialogue to enable defence in depth based on business criticality of products and data Demonstrate business value and transparency by establishing reporting of progress and risk indicators Work with vendors to ensure that their practices are aligned with DA security standards, and recommend security improvements to protect our organization Engage with internal and external resources as required to ensure the performance of routine operational and periodic security needs meets standards, including incident prevention, detection, and response Qualifications Minimum 8+ years of experience in the cybersecurity field College/University degree in Computer Science or related subject area, or equivalent experience ISC2, GIAC or other recognized industry certifications such as: CISSP, CEH, OSCP, GSEC, etc. Experienced in applications architecture review and establishing security by design Proficient with Application Security and overall security risk management industry leading principles and frameworks, and OWASP Top-10 and other common vulnerabilities and remediations. Exposure to a breadth of security engineering subject areas including cryptography, network security, intrusion detection and incident response, system security, and security policy Understanding of the requirements for the legal follow-up of security incidents including appropriate forensic data gathering and appropriate evidence handling procedures Outstanding understanding of Software Development Lifecycle and DevSecOps standard methodologies Experience working in development and operational environment on Azure Cloud Why Join Us? At Teck, we offer more than just a job - we provide a pathway to personal and professional enrichment. With captivating projects set against stunning backdrops, a culture of inclusivity and collaboration, and boundless opportunities to learn and grow, joining us means embracing a fulfilling and dynamic career adventure. Teck employees receive access to our total rewards program and comprehensive benefits package that promote physical, mental, financial, and emotional well-being. This includes but is not limited to: Annual Performance Bonus Profit Share Plan Health Spending Account Personal Spending Account Extended Health Care Dental and Vision Care Employer Paid Pension Plan Life Insurance and Disability Coverage Paid Sick Leave, Vacation and Holidays Virtual Telemedicine and additional support for overall well-being Employee and Family Assistance Program (EFAP) Salary Range: $130,000 - $160,000 The actual base salary offered is determined based on the successful candidate's relevant experience, skills, and competencies and considers internal equity. About Teck At Teck, we value diversity. Our teams work collaboratively and respect each person's unique perspective and contribution. Qualified applicants interested in joining a dynamic team are encouraged to submit a resume and cover letter electronically. We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted. Teck is a diversified resource company committed to responsible mining and mineral development with major business units focused on copper, steelmaking coal and zinc, as well as investments in energy assets. Teck has been named one of Canada's Top 100 Employers for seven consecutive years. Teck has also been named to the Forbes list of the World's Best Employers for the past two years and is one of Canada's Top Employers for Young People . Headquartered in Vancouver, Canada, its shares are listed on the Toronto Stock Exchange under the symbols TECK.A and TECK.B and the New York Stock Exchange under the symbol TECK. Learn more about Teck at www.teck.com or follow @TeckResources Job Segment: Cyber Security, Coal Mining, Cloud, Embedded, Security, Mining, Technology

We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now! Senior Account Executive, Industrial (Competitive) - Toronto As an Industry Account Executive, you are a senior sales leader with overall responsibility for SAP's relationship with our most strategic clients. You are passionate about client success and will have the sales, business and industry expertise required to build trusted c-suite relationships with our clients. You will collaborate with value advisors, product, engineering, marketing, and other SAP sales teams to develop a thoughtful perspective for our clients by identifying the value drivers and the solutions that solve their business challenges. As a result, you will bridge executive relationships and lead organizations through the digital transformation. You're a natural leader who is comfortable bringing together and leading internal and external stakeholders; you're excited to become an expert in new things and to share your knowledge; you're an energized and organized self-starter; you're an excellent communicator; you're analytically inclined, and you have a track record of improving the processes and organizations around you. Required location is Toronto, Canada - Expectation is a minimum of 3 days/week in the Toronto office. EXPECTATIONS AND TASKS: Develop and nurture executive relationships by demonstrating professional knowledge of the client's industry through a consultative selling approach in a highly competitive territory. Listen attentively to customer needs; demonstrate empathy while overcoming objections. Work with your extended SAP team and tools to build, qualify, and manage an accurate sales pipeline in your assigned territory. Develop a clear understanding of the client's existing competitive technology footprint, growth plans, and competitive landscape. You regularly review your client's annual statements and executive appointments to understand the issues impacting them. Leverage a defined process to learn and understand the challenges our clients face and recommend solutions based on their needs. Build strong working relationships with your extended SAP account team to enable an integrated and efficient interaction between SAP and the client. Work closely with our Customer Engagement, Product Development, Marketing, and Consulting teams to enhance the value proposition of SAP solutions through their full lifecycle Organize a strategic account plan with clear timelines and actionable next steps for customers. Provide continued momentum and focus throughout short, medium, and long sales cycles. Meet and exceed quota targets WORK EXPERIENCE: 5+ years Quota-carrying, C-suite level, sales experience-experience with Large Enterprise F500 account 5+ years proven experience in selling into competitive install base. Strong understand of Cloud SaaS solutions and the full lifecycle of value creation Experience managing complex sales cycles from start to finish with a track record of success and quota achievement. Understanding of the strategic competitive landscape Ability to explain the value of Cloud solutions Proven record of cultivating relationships with strategic partners and alliances Industry experience preferred - Construction, Telco,Engineering and Manufacturing EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES: Bachelor's degree with a minimum of 5+ years of similar working experience. Experience with building relationships within the C-suite Strategic mindset with ability to identify customer pain point and articulate 3-10 year vision of how technology improves their pain point. Ability to lead in a matrix, non-reporting structure, environment with large groups Lead with empathy and objectivity Self-starter and an enthusiastic "roll up your sleeves" mentality. Ability to manage ambiguity, take calculated risks and thrive in an unstructured, fast pace environment. Ability to provide a realistic outlook of your overall book of business to management. Creative thinking and problem solving Excellent verbal and written communication skills Familiarity with consultative/value selling methodology Strong track record of nurturing and developing customer relationships beyond point of sale We build breakthroughs togetherSAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.We win with inclusionSAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.EOE AA M/F/Vet/Disability:Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 159,000 - 356,300 CAD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAPNorthAmericaBenefits.com Requisition ID: 389297 | Work Area: Sales | Expected Travel: 0 - 50% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-HybridRequisition ID: 389297 Posted Date: Apr 28, 2024 Work Area: Sales Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 50% Location: Toronto, ON, CA, M5K 1B7

We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!The Senior Account Executive's primaryresponsibilities include prospecting, qualifying, selling and closing new business to existing and net new customers. The Senior Account Executive brings a Point of View to the Customer engagement; uses all resources to solve customer problems with appropriate SAP products. Account and Customer Relationship Management, Sales and Software License and Cloud Subscription Revenue. Annual Revenue- Achieve / exceed quota targets. Sales strategies- Develops effective and specific account plans to ensure revenue target delivery and sustainable growth. Develop relationships in new and existing customers and leverage to drive strategy through organization. Trusted advisor- Establishes strong relationships based on knowledge of customer requirements and commitment to value (value of counsel and expertise, value of solutions, value of implementation expertise). Builds a foundation on which to harvest future business opportunities and accurate account information and coaching. Customer Acumen- Actively understand each customer's technology footprint, strategic growth plans, technology strategy and competitive landscape. Review public information (e.g. new executive appointments, earnings statements, press releases) for the company and its competitors to remain updated on key industry trends and issues impacting the prospect. Territory and Account Leadership- Lead designated territory, including accounts, account relationships, prospect profiling, and sales cycles. Encourage all accounts to become SAP references. Building and maintaining executive C level trusted advisor type relationships with some of the largest companies in western Canada. Business Planning- Develop and deliver comprehensive business plan to address customer and prospects priorities and pain points. Utilize VE, benchmarking and ROI data to support the customer's decision process. Demand Generation, Pipeline and Opportunity Management Pipeline planning- Follow a disciplined approach to maintaining a rolling pipeline. Keep pipeline current and moving up the pipeline curve. Pipeline partnerships- Leverage support organizations including Marketing, Inside sales, Partners and channels to funnel pipeline into the assigned territory. Leverage SAP Solutions -Be proficient in and bring all SAP offers to bear on sales pursuits including Industry Solutions, LOB solutions (CRM, SCM, HCM, SRM et. al) and technology solutions (Business Analytics, Mobility, Database and Technology, et. al) Advance and close sales opportunities- through the successful execution of the sales strategy and roadmap. Support all SAP promotions and events in the territory Sales Excellence Sell value. Maintain White Space analysis and execution of initiatives (up sell and cross sell) on customer base. Orchestrate resources: deploy appropriate teams to execute winning sales. Create OneSAP. Utilize best practice sales models. Understand SAP's competition and effectively position solutions against them. Maintain CRM system with accurate customer and pipeline information. Leading a (Virtual) Account Team Demonstrates leadership skills in the orchestration of remote teams. Ensure account teams and Partners are well versed in each account's strategy and well positioned for all customer touch points and events. Maximize the value of all sales support organizations. Experience & Language Requirements 10+ years of experience in sales of complex business software / IT solutions Proven track record in business application software sales. Experience in lead role of a team-selling environment. Demonstrated success with large transactions and lengthy sales campaigns in a fast-paced, consultative and competitive market. Business level English: Fluent Local language: Fluent, Business Level Education Bachelor equivalent: yes We build breakthroughs togetherSAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.We win with inclusionSAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.EOE AA M/F/Vet/Disability:Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 159,000 - 356,300 CAD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAPNorthAmericaBenefits.com Requisition ID: 389335 | Work Area: Sales | Expected Travel: 0 - 50% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-HybridRequisition ID: 389335 Posted Date: Apr 28, 2024 Work Area: Sales Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 50% Location: Calgary, AB, CA, T2P 5E9

Job SummaryJob DescriptionWhat is the opportunity?The RBC Dominion Securities Vancouver Main branch is seeking a talented, self-directed individual with a growth- and goals-oriented mindset to join us in our pursuit of helping our clients thrive and communities prosper.As an Associate Advisor, you will work with an Investment Advisor team and be responsible for providing proactive advice and support to our clients and the Investment Advisor, helping deepen existing relationships and welcome new clients to the firm. Identifying new opportunities and helping to grow the business will be a key and exciting part of your role.What will you do? Leverage your talent for planning to facilitate, in partnership with the Investment Advisor, meetings and events for the Investment Advisor with their clients and prospects. Drawing on your understanding of the business and client needs, you will help determine agenda and key topics, prepare documentation, execute post-meeting work and attend client meetings when required.Tap into your superior problem resolution skills to provide proactive client service. Working collaboratively, you will at times liaise with various departments to provide smooth and timely solutions.Effectively respond to client account inquiries and take ownership of follow-ups.Help build and execute business plans, client segmentation exercises, and client service plans.Identify opportunities for asset consolidation and referrals across the existing client baseSupport your advisory team with new client acquisition.Nurture and manage valuable relationships with Centers of Influence (COIs) and RBC partners.Trading and / or portfolio rebalancing support.Conduct ongoing research on markets and investments and provide regular updates to the advisory team.Support both the advisory team and our clients throughout the Wealth Management process. Coordinate activities with internal Wealth Management specialists, manage documentation, track progress and follow up.What do you need to succeed?Must-haveApproval as a Registered Representative (RR) with IIROCSuccessful completion of the Wealth Management Essentials (WME) course or Investment Management Techniques (IMT)University degreeExceptional written and verbal communication skillsStrong skills working with business applications/technology, including Microsoft Office SuiteNice-to-have4 years or more of professional experience within the investment industryMeticulous attention to detail and strong problem solving and analytical skillsHighly developed client service skillsWhats in it for you?We thrive on the challenge to be our best, to think progressively to keep growing, and to work together to deliver trusted advice that can help our clients thrive and communities prosper. We care about each other and collectively work hard to reach our potential, make a difference to our communities, and achieve success that is mutual. You will also benefit from:A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableThe opportunity to work as part of a dynamic, collaborative, progressive, and high-performing teamChallenging work that will help you grow professionallyOngoing opportunities to build close relationships with clientsThe expected base salary range for this particular position is $38,000 - $55,000 -- depending on your experience, skills, and registration status, market conditions and business needs.You have the potential to earn considerably more through RBCs robust discretionary bonus program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.RBCs compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:Drives RBCs high-performance cultureEnables collective achievement of our strategic goalsGenerates sustainable shareholder returns and above market shareholder valueJob SkillsAccount Management, Customer Success, Decision Making, Financial Regulation, Group Problem Solving, Interpersonal Relationships, Investment Risk ManagementAdditional Job DetailsAddress:VANCOUVER MAIN BRANCH (B), 1055 GEORGIA ST W:VANCOUVERCity:VANCOUVERCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Wealth ManagementJob Type:RegularPay Type:SalariedPosted Date:2024-03-04Application Deadline:2024-08-31Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

Job SummaryJob DescriptionWhat is the opportunity?RBC Dominion Securities is a relationship-focused investment and wealth management firm that consistently ranks #1 in Canada. We are proud of our collaborative, supportive culture that enables success at every level and equips us to help our clients achieve their financial goals.The RBC Dominion Securities branch located in Burnaby is seeking a licensed and experienced Senior Associate to provide support to a dynamic Advisory Team.You will provide quality client service and help deepen relationships with existing clients through ongoing, efficient support to both clients and the Advisor Team.What will you do?Coordinate and prepare meetings for Advisors with their clients/prospects.Provide proactive client service with a focus on problem resolution and attention to details.Liaise with various departments for execution, where necessary.Assist the Advisor team with client onboarding.Help manage incoming communications from clients, Advisors and other internal and external partners.Maintain existing client accounts and identify opportunities to contact clients: manage timelines and key dates for accountsEnsure accurate and timely updates of all necessary documentation in compliance with internal controls and industry regulatory requirements. Maintain complete and up-to-date client files within appropriate systems.Support Advisor team and client through the Wealth Management process and maintain audit of Wealth Management Activities and priorities.What do you need to succeed?Must-haveUniversity or college degreeCanadian Securities Course (CSC), Conduct and Practices Handbook Course (CPH), and Investment Representative (IR)Minimum 10 years of experience in the financial services industryHigh level of time management and organization skillsAbility to work in a fast-paced environmentSelf-starter who takes initiativeDemonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clientsExceptional verbal and written communication skills via phone and email in EnglishStrong Microsoft Office Suite skillsNice-to-haveKnowledge of RBC Dominion Securities systems and proceduresWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamA world-class training program in financial serviceThe expected base salary range for this particular position is $38,000 - $55,000 -- depending on your experience, skills, and registration status, market conditions and business needs.You have the potential to earn considerably more through RBCs robust discretionary bonus program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.RBCs compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:Drives RBCs high-performance cultureEnables collective achievement of our strategic goalsGenerates sustainable shareholder returns and above market shareholder value Job SkillsCustomer Service, Customer Service Management, Decision Making, Interpersonal Relationship Management, Investment Management, Investment Performance MeasurementAdditional Job DetailsAddress:4720 KINGSWAY, TH 12:BURNABYCity:BURNABYCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Wealth ManagementJob Type:RegularPay Type:SalariedPosted Date:2024-03-20Application Deadline:2024-06-22Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

Job Type:Permanent Work Model:Hybrid Reference code:126047 Primary Location:Toronto, ON All Available Locations:Ottawa, ON Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. Experience a firm where wellness matters. Be expected to share your ideas and to make them a reality. Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.What will your typical day look like?As the Business Information Security (BISO) Senior Manager you will serve as a trusted advisor to solution architects, developers, technical risk analysts and others oninformation security principles, standards, and best practices. Key Responsibilities: Understand the assigned global line of business, gain familiarity with priorities and become an advocate forthe line of business within cybersecurity. Drive organizational change and work with multiple business units of a large organization to effect change. Oversee and help drive design and implementation of application security controls in support of compliancerequirements using secure design and development methodologies. Support the Secure Systems Development Lifecycle (SSDLC), including functional and non-functionalcybersecurity requirements. Strive for process improvement and automation; help development and operations team build automationfor repeatable Cyber related vulnerability management activities. Maintain awareness of evolving application security threats and inform development, business, and riskstakeholders. Provide application-specific security subject matter expertise to assigned customers. Evaluate the likelihood and impact of application vulnerabilities; develop and drive mitigation approaches. Lead, coach, and mentor project teams to incorporate security into enterprise and client-facing applications. About the teamDeloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.Enough about us, let's talk about youRequired: 10+ years of related experience, including cybersecurity and/or risk management experience in organizations of a similar scale or client-service experience in the field. Minimum 5 years of experience in application security, software development, and/or security architecture. Minimum 5 years of leadership / team management experience. C-level and executive interaction experience. Demonstrated experience driving strategy with cross-functional executive level stakeholders. Demonstrated ability to drive organizational change and work with multiple business units of a large organization to effect change. Exceptional verbal and written communication skills. Must be able to interact effectively with professionals at all levels and communicate recommendations with diplomacy and tact. Knowledge of Azure, AWS, and GCP technologies. Experience conducting or managing application penetrating and/or vulnerability testing. Experience with cloud security principles and functions. Experience developing and communicating application security vision, strategy and roadmap. Familiarity with SOC 2 principles; experience in application security to meet SOC 2 requirements preferred. Solid capabilities across multiple security domains such as identity and access management (IAM), public-key encryption, security information and event management (SIEM), incident response, threat & vulnerability management Total RewardsThe salary range for this position is $104,000 - $215,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Information Security, Cyber Security, Cloud, Developer, Testing, Technology, Security

The Opportunity Accountable/responsible for growing industry revenues within Top industry account portfolios and drive the acquisition of new large accounts ($60K - $500K). Lead the sales strategy and plan, including customer target accounts, prospecting, sales lead follow-up and maintaining a strong relationship with existing customers. Retain, grow business relationships with Top accounts by proactively identifying opportunities and presenting innovative solutions, and overcoming obstacles with drive, passion and resilience. The Role Source and prospect new clients continually; conduct sales calls, including cold calls and lead and referral follow up to present product solutions and increase sales in assigned territory. identify and build relationships with decision makers within existing accounts, creating an on-going relationship strategy, cultivating partnering relationships, and establishing Wajax as a trusted advisor. Strong aptitude for driving Key Account growth through engineered services. Review and provide input on target client opportunities while ensuring alignment with overall account strategy Forecast, deliver and adjust accounts to ensure success against contract terms. Coordinate with product experts to identify and capitalize on expansion and cross-selling opportunities within existing accounts. Conduct follow up with customers on orders, quotes and service requested; undertake activities to ensure the sale, such as sourcing of competitor information and analysis of competitor product offerings, application and pricing in order to overcome client objections. Develop proposals and quotes based upon client needs, specifications and product offerings. Full compliance to Impact sales process and installed CRM tools (Salesforce) The Candidate Education: Bachelor Degree / College Diploma, Technical Engineering preferred Work Experience: Minimum 4 years with proven track record in attaining/exceeding account management and sales goals through the promotion of process equipment including mechanical equipment, instrumentation products, and process pumps. Knowledge: Leadership level industry experience and knowledge of broad industry sectors solutions such as mining, pulp and paper, and municipal markets. Proficiency: Microsoft Office, including Outlook, Excel, Word and PowerPoint The Company Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas - to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables. Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.” Highlights include: Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account. Wajax led e-learning, and product training through industry leading manufacturers. Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more. Recognition program where points are earned for merchandise or gift certificates, plus cash awards. Flexible work arrangements. Award-Winning Health and Wellness Program. By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview. As a condition of employment, final candidates will be subject to pre-screening. \\ Together we get more done.

The Opportunity Accountable/responsible for growing industry revenues within Top industry account portfolios and drive the acquisition of new large accounts ($60K - $500K). Lead the sales strategy and plan, including customer target accounts, prospecting, sales lead follow-up and maintaining a strong relationship with existing customers. Retain, grow business relationships with Top accounts by proactively identifying opportunities and presenting innovative solutions, and overcoming obstacles with drive, passion and resilience. The Role Source and prospect new clients continually; conduct sales calls, including cold calls and lead and referral follow up to present product solutions and increase sales in assigned territory. identify and build relationships with decision makers within existing accounts, creating an on-going relationship strategy, cultivating partnering relationships, and establishing Wajax as a trusted advisor. Strong aptitude for driving Key Account growth through engineered services. Review and provide input on target client opportunities while ensuring alignment with overall account strategy Forecast, deliver and adjust accounts to ensure success against contract terms. Coordinate with product experts to identify and capitalize on expansion and cross-selling opportunities within existing accounts. Conduct follow up with customers on orders, quotes and service requested; undertake activities to ensure the sale, such as sourcing of competitor information and analysis of competitor product offerings, application and pricing in order to overcome client objections. Develop proposals and quotes based upon client needs, specifications and product offerings. Full compliance to Impact sales process and installed CRM tools (Salesforce) The Candidate Education: Bachelor Degree / College Diploma, Technical Engineering preferred Work Experience: Minimum 4 years with proven track record in attaining/exceeding account management and sales goals through the promotion of process equipment including mechanical equipment, instrumentation products, and process pumps. Knowledge: Leadership level industry experience and knowledge of broad industry sectors solutions such as mining, pulp and paper, and municipal markets. Proficiency: Microsoft Office, including Outlook, Excel, Word and PowerPoint The Company Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas - to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables. Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.” Highlights include: Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account. Wajax led e-learning, and product training through industry leading manufacturers. Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more. Recognition program where points are earned for merchandise or gift certificates, plus cash awards. Flexible work arrangements. Award-Winning Health and Wellness Program. By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview. As a condition of employment, final candidates will be subject to pre-screening. \\ Together we get more done.

Position Description: CGI - Payroll Services Centre (PSC) offers all-in-one cloud-based solution that simplifies Payroll and Human Capital Management. We are proud of our privileged relationships with clients, and their satisfaction rate is very high. Every day, our members help thousands of customers pay their employees in different industries. In this role, you will contribute to the success of local businesses within a dynamic team, with over 600 professionals and more than 55,000 customers! We are looking for a reliable and motivated individual. Are you ready to play a key role?We are ready for you:- Never stop learning: we offer a complete, ongoing and paid training on Canadian payroll;- Work-life balance: a flexible weekday schedule.- Work environment recognized as one of the best in the Canada (Great Place to Work certified);- Employee Assistance Program, Health and Wellness program, comprehensive insurance coverage, financial assistance for your job-related studies;- Career development supported by a professional development plan;- Access to our Share Purchase Plan and Profit Participation Plan as of your first day with us;- Benefits that fit your needs: Flexible insurance plan, telemedicine, and more!You have to attend a paid full-time training of three (3) weeks. Your future duties and responsibilities: This role is all about helping people and making a positive impact. You deliver the personal touch between the company and clients and act as a trusted advisor. On a typical day, you will:- Provide telephone support to clients regarding the use of a payroll application and its complementary modules;- Advise clients on current payroll legislation and regulations;- Plan and prioritize your work to align with service levels and client expectations;- Monitor and resolve client files and be able to anticipate their needs;- Participate in knowledge sharing and teamwork with other sectors;- Identify and document issues to enhance your expertise. Required qualifications to be successful in this role: You will use our payroll solutions to support our clientele online or by phone.- College diploma in business administration, accounting or any related area or any combination of studies and related work experience or the equivalent;- Minimum of 2-3 years’ experience in the payroll industry;- Ability to work well under pressure and meet deadlines;- Excellent ability to work both in French and English;- Knowledge of payroll system (Nethris);- Knowledge of other products such as electronic keypunch and group insurance, etc. (an asset)- Ahuntsic College Comprendre les principes de la paie and Maîtriser les législations de la paie trainings or National Payroll Institute (NPI) PCP Certification (asset).#LI-LG1 Bilingualism (French and English) is required for this position due to the nature of the role requiring interaction with national and global clients. Skills: Analytical ThinkingCustomer Service & SupportSolution Analysis What you can expect from us: Together, as owners, let’s turn meaningful insights into action.Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.Come join our team-one of the largest IT and business consulting services firms in the world.

Job SummaryJob DescriptionWhat is the Opportunity?The RBC Dominion Securities branch located in Toronto, ON is looking for Senior Associate to provide support to support a successful Advisory Team.You will provide quality client service and help deepen relationships with existing clients through ongoing, efficient support to both clients and the Investment Advisor.What will you do?Coordinate and prepare meetings for the Advisor with their clients/prospects.Provide proactive client service with a focus on problem resolution and attention to details. Liaise with various departments for execution, where necessary.Respond to client inquiries (account transactions, requests account documentation, account reporting, etc.).Assist the Investment Advisor with client onboarding.Help manage incoming communications from clients, Advisors and other internal and external partners.Maintain existing client accounts and identify opportunities to contact clients: manage timelines and key dates for accountsEnsure accurate and timely updates of all necessary documentation in compliance with internal controls and industry regulatory requirements. Maintain complete and up-to-date client files within appropriate systems.Help update teams communication channels: websites, LinkedIn, Facebook, brochures, newsletters.What do you need to succeed?Must HaveCompletion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH)Strong Microsoft Office Suite skillsHigh level of time management and organization skillsDemonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clientsA minimum of 5 years of experience within wealth management/securities industryNice to HaveKnowledge of RBC Dominion Securities systems and proceduresJob SkillsAccount Management, Customer Success, Decision Making, Financial Regulation, Group Problem Solving, Interpersonal Relationships, Investment Risk ManagementAdditional Job DetailsAddress:2345 YONGE ST:TORONTOCity:TORONTOCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Wealth ManagementJob Type:RegularPay Type:SalariedPosted Date:2024-04-24Application Deadline:2024-06-01Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

Do you take pride in providing exceptional service? Are you outgoing, personable, enthusiastic and most of all, passionate about customers being integral to a business? Do you enjoy an eventful environment with a variety of inquiries to keep you challenged?If so, consider joining our renowned Customer Advisor team here in Laval. Our customers enthusiastically share their appreciation for the service our team provides and we would like to meet with you to see how you can contribute. About us:Since 1978, we have recognized that woodworking and gardening are, for many, a lifestyle choice. We enjoy a proud 45-year history by providing high quality woodworking, gardening, hobby, hardware, gift, and seasonal merchandise to customers around the globe. Our claim to success is our customer renowned customer service; our employees are passionate people. We pride ourselves in providing quality in all products, whether it is developed and manufactured internally or sourced externally. A position at Lee Valley is more than just a job – we honour the time and dedication that our people give by providing sustained and meaningful employment. We strive to provide a welcoming and supportive environment where learning and development are encouraged. The Customer Advisor autonomously provides high quality support and service for customer orders. Using a broad range of knowledge and experience the Customer Advisor capably handles customer enquiries regarding products and/or services related to woodworking, gardening and other issues.The Customer Advisor must be available to work evenings and weekend shifts.Key ResponsibilitiesConnect: support customers promptly, courteously, and efficiently in person (in store and outside while supporting curbside pickup) and over the phone. Build strong relationships and rapport with our customers.Accuracy: Provide customers with accurate pricing, part numbers, and/or product availability for orders. Provide accurate processing and fulfillment on customer orders.Problem Solving: Determine the nature of the inquiry; if necessary, direct it to the appropriate individual or group. Resolve routine service and delivery issues. Collect thorough details of customer problems, may require additional research and testing to facilitate repair or resolution.Personal Drive: Follow through on product problems and suggestions. Manage custom order products. Assist in other areas of the store when needed.Leadership: Provide guidance to other departments or less experienced staff. May conduct training sessions for staff or seminars for customers on a particular topic or line of products or participate in product testing. Knowledge and Skills:High school diploma and 1-2 years of related experience; college diploma or certification in a related field (horticulture, woodworking, carpentry, etc.) considered a significant assetPrevious experience in a retail or customer service environment considered an assetExceptional interpersonal skills; strong written and verbal communicationKnowledge of Lee Valley product lines and knowledge of a full area of Lee Valley products (e.g. woodworking or gardening) an assetDon’t have a broad knowledge of our products? Only just starting to grow your hobby skills? No problem, we will help you with that!Perks of the Job:Getting to apply new or existing skills and attending select complimentary workshops and seminarsEmployee discountPersonalized birthday greeting card from our CEO, with gift cardAnd more!We look forward to meeting you!

SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world.Job Title: Account Manager - Mid MarketLocation: Mississauga (Hybrid)Who We AreAt SOTI, we are committed to delivering best in class mobile and IoT device management solutions. We are looking for out of the box thinkers that appreciate the art of creating great software.What We’re Looking ForSOTI’s growth and success is a result of commitment to innovation through entrepreneurial culture and leadership. Employees are driven to make an impact, offer a unique value and most importantly, be part of winning sales team. The Account Manager will be responsible to build long term relationship with customers and partners to drive profitable growth for SOTI. You will interact with key internal and external stakeholders in order to ensure timely execution for our customers.What You’ll DoTraining partners on the SOTI ONE Platform to drive and develop new leads. Also, to activate partners to migrate legacy customers on the SOTI ONE PlatformDeveloping and implementing strategic Mutual Plans to manage and grow accounts/opportunities.Prospect for potential customers using various direct methods such as calling and face-to-face meetings, and indirect methods such as networkingRetaining clients and building strong, trusting relationships.Understanding client needs and identifying new opportunities within your territory.Communicating and coordinating with internal teams to deliver solutions.Identifying opportunities for improvement and proposing new tools and processes.Developing and maintaining excellent knowledge and understanding of our business, offerings, competitors, and industry.Prepares and conducts formal group presentations at senior management levels of larger clients (See Quarterly Business Review with RSM for deeper details)Partners with vendor technology representatives for product resell opportunitiesDevelop and nurture a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsorsAssist with high Support Cases or issue escalations as needed in collaboration with SOTI SupportCoordinates the involvement of company personnel, including support, service, and management resources, to meet partner performance objectives and partners' expectations.Meets assigned targets for profitable sales volume and strategic objectives in assigned partner accountsExperience You’ll Bring3-5 Years' Experience with Software Sales working through a Channel.Deep understanding of working through a ChannelCollaboration with Strategic Alliance with OEMs, driving net new Logos and growing existing accounts Identifying new OEMs to work with and building out partnerships Certification with Value Selling - Visualize or equivalent sales methodology training Proficiency in Microsoft Office and SalesForce software.Excellent communication, interpersonal, and negotiation skillsExperience managing Fortune 500 accounts and projects About SOTISOTI is the world's most trusted provider of mobile and IoT management solutions, with more than 17,000 enterprise customers and millions of devices managed worldwide. SOTI's innovative portfolio of solutions and services provide the tools organizations need to truly mobilize their operations and optimize their mobility investments. SOTI extends secure mobility management to provide a total, flexible solution for comprehensive management and security of all mobile devices and connected peripherals deployed in an organization. At SOTI, we celebrate the uniqueness of our global teams and are proud to be an equal opportunity workplace. We are curious problem solvers who are committed to bringing the best mobile and IoT management solutions to market.#LI-SN1If you want to bring your ideas to life, apply at SOTI today.We are committed to providing accessible employment practices that are in compliance with the requirements under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please notify People & Culture at [email protected] note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee.

SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world.Job Title:Account Manager - Large BusinessLocation:Mississauga (Hybrid)What You’ll DoTraining partners on the SOTI ONE Platform to drive and develop new leads. Also, to activate partners to migrate legacy customers on the SOTI ONE PlatformDeveloping and implementing strategic Mutual Plans to manage and grow accounts/opportunities.Prospect for potential customers using various direct methods such as calling and face-to-face meetings, and indirect methods such as networkingRetaining clients and building strong, trusting relationships.Understanding client needs and identifying new opportunities within your territory.Communicating and coordinating with internal teams to deliver solutions.Identifying opportunities for improvement and proposing new tools and processes.Developing and maintaining excellent knowledge and understanding of our business, offerings, competitors, and industry.Prepares and conducts formal group presentations at senior management levels of larger clients (QBRs)Partners with vendor technology representatives for product resell opportunitiesDevelop and nurture a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsorsAssist with high Support Cases or issue escalations as needed in collaboration with SOTI SupportCoordinates the involvement of company personnel, including support, service, and management resources, to meet partner performance objectives and partners' expectations.Meets assigned targets for profitable sales volume and strategic objectives in assigned partner accountsExperience You’ll Bring3-5 Years' Experience with Software Sales working through a Channel.Deep understanding of working through a Channel / with PartnersCollaboration with Strategic Alliances with OEMs, driving net new logos and growing existing accounts Identifying new OEMs to work with and building out partnerships Certification with Value Selling - Visualize or equivalent sales methodology training Proficiency in Microsoft Office and Salesforce software.Excellent communication, interpersonal, and negotiation skillsExperience managing Fortune 500 accounts and projects What’s in it for you?The People - From our humble origins in our founder’s basement to our industry-leading position today, SOTI has worked hard to foster a company culture we can all believe in. A culture that emphasizes personal growth, continuous innovation, and fun. The Growth - Our environment fosters new ideas, fresh perspectives, and the ability to take them over the goal line. SOTI is a fast-paced environment with a global reach that encourages you to make your mark and be part of something big!The Technology - You’ll work with leading-edge technologies and take on complex and exciting projects as part of highly collaborative and agile teams. You will work alongside SOTI’s partners, which include leading tech giants that will keep you on the cusp of emerging technologies. #LI-HL1If you want to bring your ideas to life, apply at SOTI today.We are committed to providing accessible employment practices that are in compliance with the requirements under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please notify People & Culture at [email protected] note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee.