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Assistant Manager - Mayfair Victoria
LUSH Fresh Handmade Cosmetics, Victoria, BC
Position:Assistant ManagerHours: 40 WeeklyEver wondered what it's like behind the bubbles?#lushcareersLush North America has been creating fresh and handmade cosmetics for the past 20 years- keeping our customers' bathtubs and showers a little more magical through our retail shops across Canada and the US. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well as giving back to organizations that can make a difference through ourCharity Pot Program.We Offer: A fun and funky store atmosphere where individualism is encouraged A 50% discount off all our products to keep you smelling and feeling fresh An unconventional retail structure to support your entrepreneurial spirit The opportunity for growth as Lush loves to promote from within Assistant ManagerAs Assistant Manager, you bring Lush's Leadership Practices into all elements of your business interactions with customers, fellow staff and operations: Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live with Purpose.The ASM supports the Shop Manager as needed in all business areas and as delegated by their Market Leader; as second-in-command the ASM will pick up Manager duties as required to support a strong customer experience, staff experience, shop operational excellence, and exceeding sales goals.Responsibilities: Sales & Customer Experience: Customer Service: collaborate with your team on plans to exceed daily sales goals and ensure a unique and inclusive customer experience that makes every visitor feel welcome, meets their needs and makes their day. Building the Brand: educate our customers and staff on our brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging in the shop and through community engagement and other traffic-driving initiatives. Product Passion: increase the depth of your product knowledge through constant learning and consistently make informed and product recommendations for every need Driving Sales: demonstrate strong business acumen and understanding of your metrics, budgets and reports and how to impact them through behaviors on the floor to deliver profitable results. Team Leadership: Lead Fearlessly: Be present to support your team on the sales floor, answer questions, remove obstacles, problem solve, and motivate them to meet their sales goals Grow Talent: by owning your own development, assessing your performance, seeking feedback and resources and opportunities to improve and elevate your skills, knowledge and abilities; and supporting the growth of your team through coaching and leading by example. Be Real: with your needs and feedback for your team and leaders and adaptable to the needs of the business as required Live with Purpose: engage your team at every level of your business to ensure they are inspired, motivated and building strong peer and customer relationships and are connected to the brand values Recruitment and Selection: Support the staffing of your shop with top-performing staff by working actively within your markets to network, recruit, hire and succession plan. Staff Development: collaborate with your Manager on creating and executing plans that improve staff engagement, retention, performance, and Diversity, Equity, Inclusion and Belonging practices. Operational Excellence: Policies and Procedures: Support your manager to keep your shop complaint and ensure your staff are practicing company standards for opening and closing, product integrity, respectful workplace, health and safety and daily communication. · Stock and Inventory: Support the training of your inventory team to abide by fresh standards and rotation rules and manage ordering to ensure the right products, in the right amounts are in the store at the right times within your allocated budget. Visuals and Merchandising: Identify and support the development of your team to take pride in a clean and beautiful work environment and follow the merchandising and design standards to provide a consistent customer experience and drive sales. Scheduling, Time and Attendance: ensure the right number of staff with the right skill levels are scheduled at peak times and that breaks and meals are allocated and recorded appropriately to ensure staff wellbeing and payroll accuracy. Qualifications:Required: 1-3 years managing or supervising in a retail environment Excellent listeningand communication skills Excellent analytical, critical thinking and troubleshooting skills. Excellent organization and time management skills Strong customer service, supervisory and sales skills Knowledge and interest in skincare, natural beauty and ethical business Ability to work flexible hours to meet the needs of the shop including holidays, evenings and weekends Preferred: Experience with consultation-based customer service models Ability to develop and train staff through positive coaching and feedback Proficient in excel, Microsoft suit, and adaptable to other systems as required Basic HR skills in hiring, scheduling, training, and performance management Experience in cross cultural collaboration and DEIB or social justice training Fluency in Spanish, French or other languages At Lush, we believe when we continue to foster a culture of inclusion and respect within a diverse workforce, we are doing our part in building a world where there is equal opportunity for all. We recruit from a variety of employment agencies, community groups, non-profits, and online social and job sites, and in our business practices, strive to leverage the gift that diversity brings. Lush North America unequivocally supports equal opportunity employment for all applicants regardless of religion, race, color, gender identity or expression, sexual orientation, ancestry, ability, adverse mental health, and other characteristics both defined, protected and enforced by the law under federal or provincial/state jurisdiction.
116261 - Medical Office Assistant (MOA)
Vancouver Coastal Health, Richmond, BC
Medical Office Assistant (MOA) Job ID 2024-116261 City Richmond Work Location Rich Community Hlth Services Department Richmond East Urgent & Primary Care Centre (UPCC) Home Worksite 28 - Richmond Community Labour Agreement Community Subsector Union 308 - Community HEU (37.5 Hr) Position Type Baseline Job Status Regular Part-Time FTE 0.66 Standard Hours / Week 24.75 Job Category Administrative Professionals Salary Grade 12 Min Hourly CAD $26.09/Hr. Max Hourly CAD $27.75/Hr. Shift Times 0745-1545/1100-1900/0830-1730/1415-2215 Days Off Various Position Start Date As soon as possible Salary The salary range for this position is CAD $26.09/Hr. - CAD $27.75/Hr. Job Summary Come work as a Medical Office Assistant (MOA) with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for a Medical Office Assistant (MOA) to join the team at the Richmond East Urgent & Primary Care Centre (UPCC). Apply today to join our team! As a Medical Office Assistant with Vancouver Coastal Health you will:Perform registration and clerical support functions for the Primary Care Clinic which sees patients and families who require high priority care within 24 hours.Work in support of the Vancouver Community of Care (CoC) service delivery model, primary care network, and in accordance with VCH policies and procedures.ABOUT URGENT AND PRIMARY CARE CENTRESUrgent and Primary Care Centres (UPCC) will provide care for people with unexpected, non-life-threatening conditions who need medical attention within 12-24 hours but who don't require a visit to the emergency department - this includes sprains, cuts and wounds, an infection, mild asthma attack and less serious child illness and injury. The multidisciplinary health care team will be staffed by general practitioners, nurse practitioners, registered nurses and social workers. UPCCs are intended to be an additional service in the community, working in concert with all touch points for care to provide appropriate urgent services to patients, when and where they need it. They do not replace your Emergency nor your Family Physician access rather enhance access to urgent primary care when your doctor is not available and where you do not need emergency level care. Qualifications Education & ExperienceGrade 12, graduation from a Medical Office Assistant program, one (1) year of recent, related clinical medical office support experience, or an equivalent combination of education, training and experience.Knowledge & AbilitiesDemonstrated knowledge of clinical policies, procedures and objectives.Demonstrated knowledge of community resources and agencies.Demonstrated knowledge of office procedures.Business writing skills.Knowledge of medical terminology.Demonstrated ability to perform basic medical tests and accurately record results in medical files.Demonstrated ability to respond independently and effectively to emergent situation and effectively present health information to individuals.Demonstrated ability to keyboard 5,000 keystrokes per hour.Demonstrated customer service and communication skills.Physical ability to perform the duties of the position.Demonstrated ability to work independently and within a team.Demonstrated ability to prioritize and organize workload and meet deadlines.Demonstrated ability to establish and maintain satisfactory work relationships with clients and staff.Demonstrated ability to deal tactfully and effectively with coworkers, clients and staff from other agencies.Demonstrated skill in using a variety of office equipment and computer software programs. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
Purchasing Assistant
Fed Supply, Laval, QC
Hello ! I'm Anissa, Recruitment Consultant for Fed Supply, an employment agency specializing in supply chain, logistics, transportation and customer service - offering temporary and permanent jobs in the Greater Montreal area. Our team, experts in Supply Chain and Logistics, speaks your language and evolves in your world.Bonjour ! Je suis Anissa, Conseillère en recrutement pour l'agence de placement Fed Supply, spécialiste par excellence dans les domaines de la chaîne d'approvisionnement, de la logistique, du transport, et du service client - proposant des emplois temporaires et permanents sur la Grande Région de Montréal. Notre équipe, experte en Supply Chain et Logistique, parle votre langage et évolue dans votre univers.I am accompanying one of our clients in the food industry in their search for a Purchasing Assistant. Under the supervision of the Purchasing Manager, the Purchasing Assistant is responsible for issuing Purchase Orders for all required ingredients, packaging materials and other products needed by various departments, and following up to ensure that goods are shipped on time, and that the necessary logistics and customs documentation is complete and compliant. List of tasks: - Assist in the purchase of ingredients, packaging materials and other items required for production and other services throughout the company. - Interact with suppliers, establishing and maintaining cordial and professional relationships; - Validate sales confirmations, terms and conditions, delivery dates and customs documentation, as required. - Follow up suppliers on outstanding purchase orders. - Update item data, including price lists and specifications - Obtain and maintain all documents and databases related to purchasing categories - Generate inventory reports for analysis - Ensure that actions taken in this role support the manufacture of products in accordance with the quality and food safety criteria defined by the company; - Other related tasks- DEC in administration, preferably in procurement and purchasing - Excellent computer skills, including MS Office especially with Excel and Outlook - Minimum 2 years' experience in purchasing, inventory control and management systems and/or related fields. - Knowledge of ERP and/or inventory systems would be an asset. - Excellent organizational skills - Team-oriented - Ability to solve problems in a fast-paced environment - Fluently bilingual (French - English)
Regional Vice President, Ontario
Nature Conservancy Of Canada, Toronto, Ontario
ORGANIZATION: Nature Conservancy of CanadaPOSITION: Regional Vice President, OntarioLOCATION: Flexible (major Ontario urban centre) POSITION DETAILS: Full Time, PermanentREPORTS TO: Vice President, OperationsDIRECT REPORTS: Sr. Director of Conservation, Legal Counsel, Director of Development & Communications, Executive Assistant, Regional ControllerWEBSITE https://www.natureconservancy.ca/en/ THE ORGANIZATION Taking care of our environment has never been more important than it is today. The Nature Conservancy of Canada (NCC) is looking for a Regional Vice President, Ontario, to join a team committed to protecting our most important natural areas that sustain all life.NCC is the country's leading nongovernmental land conservation organization. As a non-profit, charitable organization we work in partnership with individuals, Indigenous communities, corporations, governments, and other non-profit groups to protect our most important natural treasures and deliver nature-based solutions. We take a collaborative and evidence-based approach to deliver our mission. Since 1962 NCC and its partners have helped to conserve more than 15 million hectares, from coast to coast to coast. NCC has its national headquarters in Toronto and regional offices across the country. The Regional Vice President, Ontario is responsible for the leadership and oversight of NCC's operations across the Ontario region.THE POSITIONReporting directly to the Vice President, Operations the leadership position of Regional Vice President (RVP), Ontario, is an integral member of the Senior Management Team (SLT) and the Operations Leadership Team (OLT) and works closely with a Regional Advisory Board. The RVP, Ontario, is responsible for providing leadership, direction and guidance for all Ontario regional staff and operational activities to advance NCC's organizational objectives within the Ontario region. Working closely with other senior operational leaders and in collaboration with a wide range of internal and external stakeholders, the RVP, Ontario, will use advanced interpersonal skills to communicate a compelling vision that generates excitement, enthusiasm, and commitment to NCC's mission. They will ensure NCC in Ontario has sustained growth by raising the profile of NCC with major donors, partners, and the conservation community.With strong thought leadership moved into pragmatic action, the RVP, Ontario will capably steward the region's budget of approximately $32M and lead and engage a team of approximately 60 employees while building and strengthening the organization's relationships with various partners including Indigenous Peoples, government, community organizations, volunteers, donors, and supporters. Through the development and strengthening of key local and regional relationships, you will ensure the ongoing sustainability and success of NCC in achieving strategic priorities. You will serve as a passionate and compelling ambassador for NCC, and you will ensure NCC has a strong presence and voice in Ontario and beyond.This position may be based remotely or hybrid, but requires travel as needed into NCC regional offices, and other locations across Ontario and Canada. In particular, there is a requirement for regular travel to Toronto.The RVP, Ontario is responsible for planning, coordinating, implementing, and measuring operational output and results within a broader NCC-wide context. They will translate objectives into plans and tactics that leverage multiple platforms and channels. As a change agent and inspirational leader, the RVP, Ontario will be instrumental in reflecting NCC's commitment to equity and inclusion, by ensuring NCC's actions, communications and partnerships reflect the rich diversity of our communities. The incumbent will promote alignment, capacity-building, efficiency and innovation while supporting a culture of transparency, accountability, and empowerment.RESPONSIBILITIESStrategic Planning- Designs and executes the annual Ontario strategy and planned approach of deliverables to ensure the Ontario Region continues to deliver high profile conservation actions independently and with partners.- Positions NCC in Ontario for sustained growth by strategically raising the profile of NCC with major donors, partners, and the conservation community.- Works diligently to foster an ethic and approach both amongst the Ontario team and across NCC, to drive alignment of messaging across the region to achieve a "One Conservancy" voice in service of consistent brand expression and strategic direction.- In consultation with senior staff, prepares and implements annual regional business plans to support the achievement of NCC's organizational strategic goals within Ontario.- Directs and has oversight of conservation planning and reporting at multiple scales, leading to conservation of significant natural areas and NCC's active participation as a partner in increasing resiliency across the landscape.- Collaborates across the organization (and with cross-functional teams), to leverage and promote key NCC initiatives. - Strategic contributor to cross-functional teams within Ontario and across NCC.- Builds relationships to seek and leverage opportunities for NCC growth and collaboration.- Actively raises funds for general operations, conservation projects and endowment, including soliciting major gifts and acquiring, stewarding, and developing high-end donors.Public/Government/External Relations- Develops and maintains broad public support from all sectors for the protection of natural diversity in the region.- Collaborates with local, provincial, and federal government agencies where necessary and useful in the accomplishment of NCC's mission.- Provides leadership for NCC's outreach activities in Ontario including promotion to potential supporters and the public.- Actively develops and maintains an effective Regional Advisory Board by providing staff support, liaising, and seeking advice from the Board.- Represents NCC and its interests in the region to landowners, the media, the public, government agencies and ministries, other non-profit organizations, Indigenous Peoples, individual donors, foundations, corporations, and suppliers.Performance Monitoring- Establishes benchmarks, defines metrics, and measures to chart achievement of NCC's Strategic Plan goals within Ontario.- Identifies metrics and KPIs related to plan implementation, reporting regularly, quarterly, and annual results.- Leverages data to recommend changes to strategy and planning for Ontario as needed.- Provides updates to stakeholders with regards to Ontario operational performance tracking, successes and areas of opportunity for continuous improvement.- Oversees the management and reporting of financial resources, ensuring regional controls and reporting mechanisms are in place and that standards are followed.Coaching & Team Building- In accordance with NCC-wide policies and processes, oversees NCC's regional staffing activities including the hiring, retention, engagement, development, and training of a multi-disciplinary team, and encourages cross-functional collaboration.- Challenges, coaches, and supports team members to develop to their fullest potential and improve their overall contribution and recommends opportunities for skills development.- Communicates effectively to ensure each team member understands their role and contribution in relation to NCC's vision and Strategic Plan.- Regularly connects with direct reports on progress to goals, supporting mitigation strategies.- Models exemplary behaviours related to NCC's organizational values of Big Thinking, Collaboration, Determination, and Empowerment.Delivery Optimization- Provides effective leadership and management to the Ontario team and maximizes regional operating efficiencies.- Manages risk effectively and impactfully.- Operates within the policies, procedures, guidelines, and standards of NCC.- Ensures all lands for which NCC has legal responsibility are appropriately and effectively stewarded according to the objectives of property management plans.- Oversees the review and coordination of all regional fundraising proposals for accuracy, consistency, and compliance with funding requirements.- Reviews and provides approvals - within delegated authority limits - contracts, agreements, project commitments and expenditures on behalf of NCC.- Builds trusting relationships with other regional teams, central departments, peers, and vendors.- Recommends improvements and implements innovative strategies to optimize delivery of Ontario programs and projects, in service of NCC's Strategic Plan.CANDIDATE QUALIFICATIONSAs a proven senior leader and manager, the RVP, Ontario brings vision, managerial acumen, and exceptional communication and relationship building skills to the organization. They are an exceptional leader of people who has a proven track record of effectively supporting, inspiring, and engaging members of the team. Internally and externally, the RVP, Ontario communicates with genuine charisma a compelling vision that generates excitement, with a strong personal desire and aptitude for building strategic relationships that drive results.A superb communicator, the RVP Ontario listens and engages effectively, articulating complex issues clearly and simply, and making a compelling case for support with various partners including philanthropists, volunteers, Indigenous Peoples, corporations and government. Collaborative and consultative, they have a natural ability to bring these audiences together and above all, a passion for the important conservation mission of NCC.Experience and Qualifications- Minimum 5 years' relevant experience in a senior leadership role with a focus on operational delivery of various programs. This should include experience as a team lead managing multi-disciplinary talent.- Progressive experience leading within a similarly complex organization.- Strong project portfolio that clearly demonstrates ability to design and implement a communications initiative with measurable outcomes and deliverables.- Bilingualism French / English (oral and written) is an asset.- An undergraduate / graduate degree or experiential equivalent.- Knowledge or relevant experience in the not-for-profit sector an asset. - Strong interest / passion in / for conservation and NCC's mission.CANDIDATE ATTRIBUTESCompetencies and Personal AttributesLeadershipYou are a superb and visible team leader and consensus builder. You communicate with genuine charisma a compelling vision that generates excitement, enthusiasm, and commitment to NCC's mission. You foster collaboration among teams as well as among team members across the region and across NCC. You instill a sense of confidence in the future, foster a climate of innovation, and inspire all to contribute their best. You can make tough decisions. You are organizationally savvy, an excellent communicator with diverse stakeholder groups, and you take pride in building an effective culture.Solutions Focused and Results OrientedYou enjoy a challenge and set high expectations for your performance. With your tenacity, critical thinking, and problem-solving abilities, you can find a way to address complex challenges. You will work with your team to set appropriate goals and objectives that are aligned with NCC's organizational objectives. You are willing to work hard to achieve results and you assume personal responsibility for achieving outcomes and finishing what you start. You take pride in being able to come into a complex situation and find a solution.Strategic and Visionary Thinking- Ability to formulate and articulate a future vision and translate it into strategies and action plans that will enable NCC to achieve its strategic objectives within the region and across Canada. - Prepared to work collaboratively with a team to shape the future of NCC and pursue excellence on an organizational level. - Ability to articulate NCC's mission and vision to develop a strong sense of common purpose in the organization.Relationship-Building Skills- Keen ability to build and manage effective relationships within, across, and outside an organization. - Actively develops relationships that support business goals and use those relationships to facilitate smooth operations. - Allocates time and effort to understanding and meeting the needs of internal or external customers. - Works with a long-term perspective to address donor or business partner problems, perhaps trading off immediate costs for the sake of the long-term relationship. - Activates diverse people and groups to work together and optimize results.Business Acumen- Utilizes an excellent understanding of general business and financial concepts. - Effectively applies general business knowledge to the issues faced in this organization. - Applies an understanding of general business, accounting, and financial concepts well to the issues faced in NCC. - Identifies and analyzes relevant data and then define critical issues and alternatives and adopts best practices from other partners as benchmarks.Highly Effective Communicator- Utilizes exceptional interpersonal and relationship development skills to easily establish productive relationships. - Influences others through well-developed oral and written communications skills.- Constantly creates an atmosphere in which timely and high-quality information flows smoothly.- Actively listens to and communicates effectively and with value, with staff. - Speaks comfortably to partners outside of your own area of expertise and speaks effectively to a broad, general audience and to all levels of the organization. - Ability to synthesize and sell concepts, inspire confidence, and gain consensus.- Ability to utilize effective project management skills and oversight to apply to multiple projects.- Exceptional interpersonal skills; interacts in meaningful way with colleagues, donors, and internal / external partners.- Commitment to continuous learning and improvement.- Humble team builder.- Ability to scale up and down effectively between strategy and hands-on execution.- Personal commitment to nature and conservation.COMPENSATIONA competitive compensation package including base salary (range between $145,000 to $165,000) and encompassing benefits will be provided.
118092 - Medical Office Assistant (MOA)
Vancouver Coastal Health, Vancouver, BC
Medical Office Assistant (MOA) Job ID 2024-118092 City Vancouver Work Location Vancouver South East - UPCC Department South East Urgent & Primary Care Centre (UPCC) Home Worksite 12 - Vancouver Community Labour Agreement Community Subsector Union 312 - Community CUPE (37.5 Hr) Position Type Baseline Job Status Regular Part-Time FTE 0.55 Standard Hours / Week 20.63 Job Category Administrative Professionals Salary Grade 12 Min Hourly CAD $26.09/Hr. Max Hourly CAD $27.75/Hr. Shift Times 0745-345/230-1030/0845-445/0915-515 Days Off Rotating Position Start Date As soon as possible Salary The salary range for this position is CAD $26.09/Hr. - CAD $27.75/Hr. Job Summary Come work as a Medical Office Assistant with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for a Medical Office Assistant to join the team at the South East Vancouver Urgent & Primary Care Centre (UPCC). Apply today to join our team! As a Medical Office Assistant with Vancouer Coastal Health you will perform registration and clerical support functions for the Primary Care Clinic which sees patients and families who require high priority care within 24 hours. You will work in support of the Vancouver Community of Care (CoC) service delivery model, primary care network, and in accordance with VCH policies and procedures. ABOUT URGENT AND PRIMARY CARE CENTRESUrgent and Primary Care Centres (UPCC) will provide care for people with unexpected, non-life-threatening conditions who need medical attention within 12-24 hours but who don't require a visit to the emergency department - this includes sprains, cuts and wounds, an infection, mild asthma attack and less serious child illness and injury. The multidisciplinary health care team will be staffed by general practitioners, nurse practitioners, registered nurses and social workers. UPCCs are intended to be an additional service in the community, working in concert with all touch points for care to provide appropriate urgent services to patients, when and where they need it. Qualifications Education & ExperienceGrade 12, graduation from a Medical Office Assistant program, one (1) year of recent, related clinical medical office support experience, or an equivalent combination of education, training and experience.Knowledge & AbilitiesDemonstrated knowledge of clinical policies, procedures and objectives.Demonstrated knowledge of community resources and agencies.Demonstrated knowledge of office procedures.Business writing skills.Knowledge of medical terminology.Demonstrated ability to perform basic medical tests and accurately record results in medical files.Demonstrated ability to respond independently and effectively to emergent situation and effectively present health information to individuals.Demonstrated ability to keyboard 5,000 keystrokes per hour. Demonstrated customer service and communication skills.Physical ability to perform the duties of the position.Demonstrated ability to work independently and within a team.Demonstrated ability to prioritize and organize workload and meet deadlines.Demonstrated ability to establish and maintain satisfactory work relationships with clients and staff.Demonstrated ability to deal tactfully and effectively with coworkers, clients and staff from other agencies.Demonstrated skill in using a variety of office equipment and computer software programs. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
Client Services Assistant
BMO Financial Group, Toronto, ON
Application Deadline: 05/03/2024 Address: 30 St. Clair Avenue West Job Family Group: Wealth Sales & Service Supports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to support achievement of business objectives. Coordinates marketing activities on behalf of the advisory team, including website, social media initiatives, client recognition for meaningful life events, and the planning of client events. Assists the advisory team in preparing for client meetings, including scheduling appointments. Handles clients general day-to-day requests and inquiries including basic money movement (e.g., wires, transfers), technology issues, and account opening and update, and follows up in a timely and confidential manner. Generates reports and documents for IAs and clients as requested and processes items for client accounts and files. Maintains and organizes client database and client files. Ensures transactions and tasks are appropriately assigned to team members and completed. Provides team members with support on technology issues, use of new technology, and general inquiries and escalations related to policies, procedures, and processing. Gathers and distributes information on updates to training, guidelines, technology, and other business related information. Develops rapport and instills confidence with the client to develop credibility and promote a positive client experience. Follows through on the risk and compliance processes and policies to ensure we safeguard our customers assets, maintain their privacy, act in their best interests, and ensure an effectively run branch. Protects the Bank's assets and clients assets and complies with all regulatory, legal, and ethical requirements. Maintains the confidentiality of client and Bank information. Completes complex & diverse tasks within given rules/limits. Analyzes issues and determines next steps; escalates as required. Broader work or accountabilities may be assigned as needed. Qualifications: Typically between 1 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience. Knowledge of wealth management company and branch operations (e.g. client services, trust services, account transfers, etc.) is an asset Knowledge of operational aspects of traditional (stocks, bonds, money market, mutual funds) and non traditional (managed and fee based) products is an asset Familiarity with technology applications and software used in the financial planning and investment industry. Successful completion of both the Canadian Securities Course and the Conduct and Practices Handbook exam will be required within 18 months from date of hire. Successful completion of 30-day BMO NB Investment Representative Licensing Program. Basic specialized knowledge. Verbal & written communication skills - Good. Organization skills - Good. Collaboration & team skills - Good. Analytical and problem solving skills - Good. Please note the base salary for this specific position in Toronto is $38,000 Compensation and Benefits: $32 700,00 - $48 600,00 Pay Type: Salaried & Commission The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Client Service Assistant, BMO Nesbitt Burns
BMO Financial Group, Calgary, AB
Application Deadline: 05/02/2024 Address: 525 8th Ave SW East Tower Job Family Group: Wealth Sales & Service Supports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to support achievement of business objectives. Responsibilities: Coordinates marketing activities on behalf of the advisory team, including website, social media initiatives, client recognition for meaningful life events, and the planning of client events. Assists the advisory team in preparing for client meetings, including scheduling appointments. Handles clients general day-to-day requests and inquiries including basic money movement (e.g., wires, transfers), technology issues, and account opening and update, and follows up in a timely and confidential manner. Generates reports and documents for IAs and clients as requested and processes items for client accounts and files. Maintains and organizes client database and client files. Ensures transactions and tasks are appropriately assigned to team members and completed. Provides team members with support on technology issues, use of new technology, and general inquiries and escalations related to policies, procedures, and processing. Gathers and distributes information on updates to training, guidelines, technology, and other business related information. Develops rapport and instills confidence with the client to develop credibility and promote a positive client experience. Follows through on the risk and compliance processes and policies to ensure we safeguard our customers assets, maintain their privacy, act in their best interests, and ensure an effectively run branch. Protects the Bank's assets and clients assets and complies with all regulatory, legal, and ethical requirements. Maintains the confidentiality of client and Bank information. Completes complex & diverse tasks within given rules/limits. Analyzes issues and determines next steps; escalates as required. Broader work or accountabilities may be assigned as needed. Qualifications: Typically between 1 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience. Knowledge of wealth management company and branch operations (e.g. client services, trust services, account transfers, etc.) is an asset Knowledge of operational aspects of traditional (stocks, bonds, money market, mutual funds) and non traditional (managed and fee based) products is an asset Familiarity with technology applications and software used in the financial planning and investment industry. Successful completion of both the Canadian Securities Course and the Conduct and Practices Handbook exam will be required within 18 months from date of hire. Successful completion of 30-day BMO NB Investment Representative Licensing Program. Basic specialized knowledge. Verbal & written communication skills - Good. Organization skills - Good. Collaboration & team skills - Good. Analytical and problem solving skills - Good. Please note the base salary for this specific position in Calgary is $38, 000. Compensation and Benefits: $32,700.00 - $48,600.00 Pay Type: Salaried & Commission The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
CDS Administrative Assistant
Advantage Solutions Inc., Ottawa, ON
CDS Administrative Assistant Job Locations CA-ON-Ottawa Position Type Full Time Postal Code K1G 0J1 Requisition ID 2024-432171 Category Professional: (IT, Finance, Legal, HR, Talent Acquisition, Administrative, Customer Service) Summary Administrative Assistant Have you ever been to Costco and received a free sample? If so, it's likely come from one of our employees. For more than 35 years, Club Demonstration Services (CDS) has helped Costco members make shopping decisions and shaped the identity that Costco is perhaps best known for its awesome free samples. As the in-house product sampling company for Costco Wholesale, CDS has friendly, professional and talented employees who provide high quality product demonstrations and marketing services to Costco Wholesale and its vendors. Under direct supervision, the Administrative Assistant is responsible for providing effective administrative and secretarial support for the Country Manager and assigned departments. The Administrative Assistant is responsible for handling day-to-day tasks and activities as assigned. Key Responsibilities:Manage in a timely manner the distribution of emails, invoices, expenses etc. and overall office and calendar management Acts as a key liaison between Canadian leaders in operations and sales teams to ensure concise and consistent communication is provided. Supports team in efforts to manage, document, and deliver all aspects of projects. Collaborates with and supports the efforts of cross-functional partners while maintaining strong partnership with global teams to ensure overall satisfaction. Typing, filing, and financial record-keepingWeekly Excel Reporting and Analysis Support with Internal & External PowerPoint presentationsScheduling and coordinating meetings and conferencesSupport with Team Building & Engagement calendars and communicationOwnership of monthly, quarterly, and annual Team Event organizationProcuring office supplies, coordinating office mailAnswers non-routine correspondence and assembles highly confidential and sensitive informationProvide effective customer service for all internal and external customers by communicating effectively both oral and in writingDeals with a diverse group of external callers and visitors as well as internal contacts at all levels of the organizationPosition Requirements:Ideally possesses two (2) years related experience as an Administrative or Executive Assistant SupportPrevious experience with executive level reporting, calendar management and travel arrangementsCommunications and Customer service experience are assetsStrong is required to plan, prioritize and organize diversified workloadExposure to a networked environment using a Windows and/or Windows like InterfaceAdvance use of Microsoft Office Suite (Outlook, Word, Excel, Power Point andAccess)High School diploma, Office Administration certificate or diploma a plusFluent in French (verbal and written), an asset ​​​​Club Demonstration Services welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Responsibilities Advantage Sales and Marketing LLC dba Advantage Solutions is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. Advantage Solutions services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Position Summary The Administrative Assistant (AA) is responsible for providing clerical support for Division Management in a timely, efficient, and professional manner. Essential Job Duties and Responsibilities Management Support• Provides administrative support to Division Managers and/or Business Managers by preparing and editing communications, making travel arrangements, coordinating meetings, disseminating information to staff and clients, and assisting in creating presentations.Office Duties• Provides office coverage by assisting in administrative duties such as replenishing supplies, mailroom and phone coverage. • Maintains a friendly and professional environment by greeting and assisting visiting colleagues, vendors, clients and customers.Presentation Development• Assists with developing presentations by assimilating and compiling specific and necessary data.Project Management • Ensures special projects are completed in a timely manner by performing and coordinating appropriate tasks.Meeting Arrangements• Organizes group meetings by participating in scheduling dates, notifying participants, preparing agendas and arranging refreshments. • Ensures complete record of meetings by acting as recording assistant.Information Gathering and Reporting• Compiles information by reviewing and disseminating incoming mail, prioritizing and categorizing documents for signature, and maintaining confidential files for document retrieval. • Assists with documentation of internal policies and procedures, newsletters, training materials, and other communications.• Maintains customer confidence and protect operations by keeping proprietary information confidential.• Facilitates information flow by serving as liaison between Division Manager, Business Manager, and others. Supervisory Responsibilities Direct Reports- This position does not have supervisory responsibilities for direct reportsIndirect Reports- This position does not have guidance or mentoring responsibilities for indirect reports Travel and/or Driving Requirements - Travel and Driving are not essential duties or functions of this job Minimum Qualifications The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job Education Level: (Required): High School Diploma or GED Or equivalent experience(Preferred): Associate's Degree Or equivalent experience Field of Study/Area of Experience: Office Administration5+ Years of experience in working as an Executive Administrative Assistant or related experience supporting “C” level executives.Must be fluent in French and English (verbal and written) Skills, Knowledge and Abilities Excellent Written & Verbal Communication SkillsAbility to Work Independently & Prioritize with minimal supervision, in order to Meet DeadlinesBasic Computer Skills, including Microsoft Word, PowerPoint, Excel, Access, Outlook, & web browsersStrong Priortizing SkillsDecision Making SkillsAbility to Gather Data, Compile Information, & Prepare Reports Environmental & Physical Requirements Office / Sedentary RequirementsIncumbent must be able to perform the essential functions of the job. Additional Information Regarding ASM Job Duties and Job Descriptions The Company is committed to providing equal opportunity in all employment practices without regard to race, nation or ethnic origin, colour, religion, age, sex (including pregnancy and childbearing), sexual orientation, marital status, family status, physical or mental disability or pardoned criminal convictions, or any other category protected by law.The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.Employee understands that neither the provision of the Job Description nor any representation in this document creates a guarantee or contract of employment for any specified period of time or changes the nature of Employee’s employment, which can only be modified in a writing signed by the CEO. Important Information The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified. The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. The Company welcomes and encourages applications from people with disabilities. The Company will provide reasonable accommodations, accessible formats and communication supports upon request to persons with disabilities who take part in all aspects of the recruitment and selection process. If you require accommodation in connection with the application process, please contact: Recruiter, Talent Acquisition, for external applicants, or, a Supervisor for internal applicants Apply/Share Apply Now!ApplyShareEmail a Friend/ColleagueRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed CONNECT TO YOUR CAREER Not ready to apply? Connect with us for general consideration. Interested in this opportunity? Socialize this job opportunity to a friend, colleague, or family member: Job Applicant Privacy PolicySoftware Powered by iCIMSwww.icims.com
Client Service Assistant
BMO Financial Group, Vancouver, BC
Application Deadline: 05/25/2024 Address: 885 West Georgia Street Job Family Group: Wealth Sales & Service Supports one or more BMO Nesbitt Burns Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to support achievement of business objectives. On-site role (not remote) Coordinates marketing activities on behalf of the advisory team, including website, social media initiatives, client recognition for meaningful life events, and the planning of client events. Assists the advisory team in preparing for client meetings, including scheduling appointments. Handles clients general day-to-day requests and inquiries including basic money movement (e.g., wires, transfers), technology issues, and account opening and update, and follows up in a timely and confidential manner. Generates reports and documents for IAs and clients as requested and processes items for client accounts and files. Maintains and organizes client database and client files. Ensures transactions and tasks are appropriately assigned to team members and completed. Provides team members with support on technology issues, use of new technology, and general inquiries and escalations related to policies, procedures, and processing. Gathers and distributes information on updates to training, guidelines, technology, and other business related information. Develops rapport and instills confidence with the client to develop credibility and promote a positive client experience. Follows through on the risk and compliance processes and policies to ensure we safeguard our customers assets, maintain their privacy, act in their best interests, and ensure an effectively run branch. Protects the Bank's assets and clients assets and complies with all regulatory, legal, and ethical requirements. Maintains the confidentiality of client and Bank information. Completes complex & diverse tasks within given rules/limits. Analyzes issues and determines next steps; escalates as required. Broader work or accountabilities may be assigned as needed. Qualifications: Typically between 1 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience. Knowledge of wealth management company and branch operations (e.g. client services, trust services, account transfers, etc.) is an asset Knowledge of operational aspects of traditional (stocks, bonds, money market, mutual funds) and non traditional (managed and fee based) products is an asset Familiarity with technology applications and software used in the financial planning and investment industry. Successful completion of both the Canadian Securities Course and the Conduct and Practices Handbook exam will be required within 18 months from date of hire. Successful completion of 30-day BMO NB Investment Representative Licensing Program. Basic specialized knowledge. Verbal & written communication skills - Good. Organization skills - Good. Collaboration & team skills - Good. Analytical and problem solving skills - Good. Please note the base salary for this specific position in Vancouver, BC is $38,000. Compensation and Benefits: $32,700.00 - $48,600.00 Pay Type: Salaried & Commission The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Customer Service and Operations Support Assistant
Fed Supply, Chambly, QC
Hello ! I'm Jérémy, Recruitment Consultant for the Fed Supply employment agency, specialist in the fields of supply chain, logistics, transportation and customer service - offering temporary and permanent jobs in the Greater Montreal area. Our team of Supply Chain and Logistics experts speaks your language and operates in your world.Hello ! I'm Jérémy, Recruitment Consultant for the Fed Supply employment agency, specialist in the fields of supply chain, logistics, transportation and customer service - offering temporary and permanent jobs in the Greater Montreal area. Our team of Supply Chain and Logistics experts speaks your language and operates in your world.I'm assisting one of our customers in the distribution field, in their search for a Customer Service Assistant. Duties : Main responsibilities and tasks: - Entering orders into the system, making the purchase order, receiving and forwarding to the customer as appropriate - Follow-up of shipments with carriers/forwarders as required. - Sales reports, claims, etc. - Follow-up of goods container receipts - Follow-up of orders on various sales platforms - Exchanges and follow-ups with customers and representatives - Customer service support with key customers - Miscellaneous filing, file maintenance - Miscellaneous data entry - Maintenance of container order files (transport information, customs, etc.) - Maintenance of complaint files and various administrative tasksKnowledge and skills : Essential - Knowledge of MS Office suite Essential - Fluency in French and English Important - Organized, methodical, versatile and responsible, data entry skills Important - Resourceful, able to manage several files at once Important - Professionalism, sense of ethics, team spirit Asset: Knowledge of ACCPAC/ SAGE 300 software, EDI platform, SPS, for various customers
120211 - Medical Office Assistant (MOA)
Vancouver Coastal Health, Vancouver, BC
Medical Office Assistant (MOA) Job ID 2024-120211 City Vancouver Work Location Vancouver South East - UPCC Department South East Urgent & Primary Care Centre (UPCC) Home Worksite 12 - Vancouver Community Labour Agreement Community Subsector Union 312 - Community CUPE (37.5 Hr) Position Type Baseline Job Status Regular Part-Time FTE 0.68 Standard Hours / Week 25.50 Job Category Administrative Professionals Salary Grade 12 Min Hourly CAD $26.09/Hr. Max Hourly CAD $27.75/Hr. Shift Times 0745-3:45/2:30-10:30/0845-4:45/09:15-5:15 Days Off Rotating Position Start Date As soon as possible Salary The salary range for this position is CAD $26.09/Hr. - CAD $27.75/Hr. Job Summary Come work as a Medical Office Assistant with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for a Medical Office Assistant to join the team at the South East Vancouver Urgent & Primary Care Centre (UPCC). Apply today to join our team! As a Medical Office Assistant with Vancouer Coastal Health you will:Perform registration and clerical support functions for the Primary Care Clinic which sees patients and families who require high priority care within 24 hours.Work in support of the Vancouver Community of Care (CoC) service delivery model, primary care network, and in accordance with VCH policies and procedures.ABOUT URGENT AND PRIMARY CARE CENTRESUrgent and Primary Care Centres (UPCC) will provide care for people with unexpected, non-life-threatening conditions who need medical attention within 12-24 hours but who don't require a visit to the emergency department - this includes sprains, cuts and wounds, an infection, mild asthma attack and less serious child illness and injury. The multidisciplinary health care team will be staffed by general practitioners, nurse practitioners, registered nurses and social workers. UPCCs are intended to be an additional service in the community, working in concert with all touch points for care to provide appropriate urgent services to patients, when and where they need it. Qualifications Education & ExperienceGrade 12, graduation from a Medical Office Assistant program, one (1) year of recent, related clinical medical office support experience, or an equivalent combination of education, training and experience.Knowledge, Skills & AbilitiesDemonstrated knowledge of clinical policies, procedures and objectives.Demonstrated knowledge of community resources and agencies.Demonstrated knowledge of office procedures.Business writing skills.Knowledge of medical terminology.Demonstrated ability to perform basic medical tests and accurately record results in medical files.Demonstrated ability to respond independently and effectively to emergent situation and effectively present health information to individuals.Demonstrated ability to keyboard 5,000 keystrokes per hour.Demonstrated customer service and communication skills.Physical ability to perform the duties of the position.Demonstrated ability to work independently and within a team.Demonstrated ability to prioritize and organize workload and meet deadlines.Demonstrated ability to establish and maintain satisfactory work relationships with clients and staff.Demonstrated ability to deal tactfully and effectively with coworkers, clients and staff from other agencies.Demonstrated skill in using a variety of office equipment and computer software programs. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
Assistant Market Leader
BMO, Vancouver, BC
Application Deadline: 04/13/2024Address: 885 West Georgia StreetJob Family Group:Wealth Sales & ServiceSupports the organization's growth objectives by enhancing profitability, market share and loyalty of the assigned branch / market with a focus on recruitment, operational and sales compliance, and professional development of branch staff. Works collaboratively within the branch, BMO partners and the community to build relationships and deliver the desired customer experience.Builds and manages a network of referral sources, both internal and external to grow BMO's business and makes referrals as required to BMO partners.Supports the development and implementation of the annual business planning & goal setting framework.Supports the achievement of Branch / market growth, profitability, assets under management, and other business unit objectives and key measures.Provides day to day technical support team members and manages client escalations.Role-models client service expectations.Reinforces sales process and client experience, identifies gaps, issues and best practices through the monitoring of sales and performance targets against plans to create and sustain consistent superior service to customers/clients and prospects.Provides strategic input into business decisions as a trusted advisor.Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the local market economic trends and competitor activity.Acts as a subject matter expert on relevant regulations and policies.May network with industry contacts to gain competitive insights and best practices.Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.Helps determine business priorities and best sequence for execution of business/group strategy.Conducts independent analysis and assessment to resolve strategic issues.Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution.Acts as the prime subject matter expert for internal/external stakeholders.Builds effective relationships with internal/external stakeholders.Ensures alignment between stakeholders.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Monitors and tracks performance, and addresses any issues.Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.Leads the development of the communication strategy focusing on positively influencing or changing behaviour.Collaborates across BMO to develop communications strategies and ensure consistency of messaging, in order to positively influence or change behaviour.Participates in audits and compliance reviews and conducts follow up and coaching as requiredLeads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.Monitors to ensures Branch adherence to internal/external Compliance regulations and requirementsExecutes work to deliver timely, accurate, and efficient service.Develops and promotes the branch sales and service staff in alignment with the strategy and business plans.Monitors to ensures Branch adherence to internal/external Compliance regulations and requirementsProvides input into the planning and implementation of operational programs.Executes work to deliver timely, accurate, and efficient service.Sources new sales & service professional candidates.Leads/participates in the design, implementation and management of core business/group processes.Develops and manages a business/group program.Reviews the program for effectiveness, considers industry trends and recommends enhancements; makes changes as required.Identifies business needs, designs/develops tools and training programs; may include delivery of training to audiences.Follows through on the risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, act in their best interests, and ensures an effectively run function.Protects the Bank's assets and complies with all regulatory, legal and ethical requirements.Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.Implements changes in response to shifting trends.Broader work or accountabilities may be assigned as needed.Qualifications:Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.In-depth supervisory/leadership experience.Must meet the licensing and certification requirements for the team / location / jurisdiction where the mandate is being fulfilled. And, in Canada, the completion of the Partners, Directors and Senior Officers Exam (Canadian Securities Institute) and the BMO Leveraged Life (LIP) Course must be completed within the first 12 months of your start date.Seasoned professional with a combination of education, experience and industry knowledge.Verbal & written communication skills - In-depth / Expert.Analytical and problem solving skills - In-depth / Expert.Influence skills - In-depth / Expert.Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.Able to manage ambiguity.Data driven decision making - In-depth / Expert.Compensation and Benefits:$84,000.00 - $156,000.00Pay Type: Salaried & CommissionThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Business Development Assistant
WSP Canada, Vancouver, BC
The Opportunity: Our WSP Property and Buildings (P&B) business development team is evolving in Canada, and we want to hear from you! WSP P&B is currently seeking a Business Development Assistant to join our team of business growth champions. As the Business Development Assistant you will work with Business Development Leaders across Canada to help support strategic growth initiatives. You will have the chance to work on a variety of projects and your diverse responsibilities will include assisting with business development and marketing activities, coordinating graphic design projects, developing proposal materials, and supporting event management. You must maintain a strong work ethic, positive attitude, and excellent time management and communication skills. Your strongest assets will be your collaborative nature as well as competencies in core business development and marketing activities, graphic design, digital tools, social media and content development. Why choose WSP? We value and are committed to upholding a culture of inclusion and belonging Our Flexible Work Policy - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives. A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer. Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada. Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things. A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey. We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future. #WeAreWSPWhat you can expect to do here: Assist with data gathering and research to support business development and marketing plans Assist with social media, company website and building online brand presence Interview technical team members and gather input from multiple sources to help develop content Assist with event and conference coordination Design qualification packages, brochures, presentations and other business development assets Design custom proposal graphics, such as cover pages, dividers, and infographics Assist with special projects that require graphic design elements Coordinate project photography and assist with maintaining image library Coordinate industry award submissions, including assisting with content development and creating graphic presentations Liaise and collaborate with corporate marketing and communications team on marketing campaigns and other special projects Create project schedules, communicate with stakeholders and contributors on deliverables and deadlines Maintain internal and external websites with new updates and content Maintain in-depth knowledge of all aspects of the firm's portfolio and services Regular, full-time with access to WSP's BenefitsWhat you'll bring to WSP: Undergraduate Degree in Business, Commerce, Marketing or otherwise relevant discipline; 2+ years of experience in a business development, marketing, and/or graphic design role Experience in the AEC industry or other professional consulting services industry Proficient in all Microsoft 365 programs (Outlook, Word, Excel, PowerPoint, Teams, Sharepoint) Skilled in InDesign, with an eye for creative design/layouts, as well as additional Adobe applications (Photoshop, Illustrator, Lightroom) High level of organization and ability to multi-task Strong written and verbal English communication skills, including ability to write and support content development Ability to manage multiple projects at the same time and assess situations of urgency with minimal oversight Team player who excels in a collaborative environmentCompensationExpected Salary (all locations): $56,062.50 - $91,700Position not eligible for bonuses.WSP Canada is providing the compensation range that the company in good faith believes it will pay for this position based on the successful applicant's education, experience, knowledge, skills, abilities in addition to the specific geographic location.Contact : [email protected] WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Client Service Assistant
BMO Financial Group, Vernon, BC
Application Deadline: 05/25/2024 Address: 2806 32nd Street Job Family Group: Wealth Sales & Service Supports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to support achievement of business objectives. Books meetings with new prospects and prepares introductory package for the prospect/referral. Coordinates marketing activities on behalf of the advisory team, including website, social media initiatives, client recognition for meaningful life events, and the planning of client events. Schedules and helps prepare client portfolio reviews for the Investment Advisors including setting up client calls, scheduling meetings, preparing reviews and provides updates to IA. Follows up on client inquiries, account maintenance, new accounts set-up, transfers and remitting funds from registered and non-registered accounts upon clients request. Resolves client complaints in a timely and effective manner; escalates as required. Accepts and executes client initiated trades over the phone or in person and provides stock information as requested. Handles clients general day-to-day requests and inquiries including basic money movement (e.g., wires, transfers), technology issues, and account opening and update, and follows up in a timely and confidential manner. Generates reports and documents for IAs and clients as requested and processes items for client accounts and files. Maintains and organizes client database and client files. Monitors incoming and outgoing assets and notifies IA of required actions to rebalance portfolios. Administers and processes documentation related to client files and regulatory requirements. Monitors redocumentation of client accounts on regular cycle to ensure client information and documentation is up-to-date. Ensures transactions and tasks are appropriately assigned to team members and completed. Mentors and coaches new or junior members to the team and branch. Provides team members with support on technology issues, use of new technology, and general inquiries and escalations related to policies, procedures, and processing. Gathers and distributes information on updates to training, guidelines, technology, and other business related information. Develops rapport and instills confidence with the client to develop credibility and promote a positive client experience. Follows through on the risk and compliance processes and policies to ensure we safeguard our customers assets, maintain their privacy, act in their best interests, and ensure an effectively run branch. Protects the Bank's assets and clients assets and complies with all regulatory, legal, and ethical requirements. Maintains the confidentiality of client and Bank information. Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees. Analyzes issues and determines next steps. Broader work or accountabilities may be assigned as needed. Qualifications: Typically between 3 5 years of relevant experience and/or certification in related field of study or an equivalent combination of education and experience. Advanced knowledge of investment process and procedures. Advanced knowledge of administrative process and procedures as contained in Sales Administration Manual. Advanced knowledge of proprietary products and services in order to identify potential products and services to client needs and advising IA(s). Knowledge of compliance practices and regulations. Knowledge of Insurance and group products is an asset Knowledge of Trust and Estate services is an asset Knowledge of Financial/Retirement planning. Knowledge of trade processing rules. Successful completion of the Canadian Securities Course & Conduct and Practices Handbook. Current registration as Investment Representative (IR). 10 CO credits/Compliance training over a 2 year cycle to meet Mandatory IIROC Continuing Education requirement. Specialized knowledge. Verbal & written communication skills - Good. Organization skills - Good. Collaboration & team skills - Good. Analytical and problem solving skills - Good. Compensation and Benefits: $33,400.00 - $61,700.00 Pay Type: Salaried & Commission The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Medical Administrative Assistant | Medical Admin Support
Interior Health Authority, Kamloops, BC
Position SummaryInterior Health (IH) is hiring a permanent full time Medical Administrative Assistant (MAA) to join our IH Medical Administration Support team at the Royal Inland Hospital in Kamloops, B.C.Salary Range:Salary range for the position is $48,476 to $63,624. Interior Health establishes salaries within the minimum and maximum of the salary range based on consideration of the qualifications, experience of the applicant, and an internal equity review of the salaries of other employees.What we offer:• Competitive salary and an attractive remuneration package• Career Growth• Employer paid training/education• Employer paid vacation (per collective agreement)• Medical Service Plan• Employer paid insurance premiums • Extended Health & Dental coverage • Contribution to Municipal Pension Plan• Balanced lifestyleWhat will you work on?The Medical Administrative Assistant works in a team environment to provide confidential administrative support functions within the Chief of Staff office. The Medical Administrative Assistant maintains the integrity and confidentiality of all information flowing through and processed for the Chief of Staff (COS) office and performs routine administrative duties for the medical staff at the hospital. Responsibilities include coordinating and organizing workflow; determining priorities; composing confidential correspondence for signature; and designing and creating correspondence, documents, presentations, orientation packages, and spreadsheets.SOME TYPICAL DUTIES AND RESPONSIBILITIES INCLUDE:• Organizes schedules, books meetings, and arranges travel.• Prepares, monitors, and prioritizes correspondence.• Committee/Meeting support - takes care of the logistics and prepares agendas and minutes.• Maintains Quality Assurance files (disciplinary documentation) and liaises with the appropriate bodies as necessary.• Assists the Quality Improvement team with document coordination resulting from critical incident reviews.• Provides administrative support for the Regional Medical Advisory Committees (MAC), Local MACs, credentialing committee, departmental meetings, and semi-annual medical staff meetings.• Coordinates information flowing to and from the RMACs and LMACs to the Health Authority Medical Advisory Committee and the IH Board of Directors.• Assists medical staff with the location of policies, procedures, documents, and forms.• Disseminates information to medical staff from various stakeholders.• Provides local information/support to Physician Recruitment Service Partner and/or Recruitment Leader as requested.• Provides information on request to support the credentialing and privileging processes on-site.• Assists the Chief of Staff with ensuring appropriate processes have been followed for new physicians, locums, and medical learners providing services at the facility.• Liaises with physicians, Physician Compensation, the Executive Medical Director’s office, and the Ministry of Health regarding various rural programs and incentives (e.g., Rural Specialist Locum Program, Rural GP Locum Program, Rural Continuing Medical Education, NITAOP [Northern Isolation Travel Assistance Outreach Program] and other ministry-funded rural physician payment incentives) as applicable and required.• Performs other related duties as assigned. How will you create an impact?Joining our IH team will allow you to challenge yourself professionally while enjoying all the personal pursuits available to you within this fantastic community. How will we help you grow?We provide you with an orientation customized to meet your needs, and immediate support and access from excellent colleagues. You will have access to work in an interdisciplinary environment where patients are at the centre of care. We also offer continuous education opportunities. Reasons to Apply at Interior Health... What we can do for youWe offer a work environment conducive to growth and development of strong clinical skills and a work environment that supports and promotes psychological health & safety for all. We offer the opportunity to have a balanced lifestyle that allows you to maintain the quality of life you desire. Come live, work and play where others only vacation. Make a difference. Love your work. Apply today!QualficationsEducation, Training, and Experience:• Graduation from a relevant administrative or business support program.• Three to five years of experience in an administrative support position, including experience working with various computer software programs.**Cover letter is required.Skills and Abilities:• Ability to work independently.• Ability to type 50 wpm and set up letters, reports, etc. in a professional format.• Superior computer and technical skills are essential.• Proficient with computer software including MS Outlook, Word, Excel, and PowerPoint.• Ability to operate videoconferencing, teleconferencing, and related equipment.• Superior written and verbally communication abilities.• Ability to organize high volume workload and set priorities.• Demonstrated customer-focused approach.• Ability to develop effective relationships with IH staff at all levels, as well as with external agencies and physicians.• Demonstrated collaborative team approach with communication skills appropriate to handling complex relationships. • Ability to anticipate and respond to changing priorities and unforeseen challenges and opportunities.• Demonstrated ability to problem-solve effectively. • Ability to influence change and handle conflict.• Independent problem-solving and decision-making capabilities.• Physical ability to perform the duties of the position.“Honouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the B.C. Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Indigenous (First Nations, Métis, or Inuit).”
Administration Assistant - BMO Nesbitt Burns
BMO Financial Group, Montreal, QC
Application Deadline: 04/26/2024 Address: 1501 McGill College Avenue Job Family Group: Wealth Sales & Service Supports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to support achievement of business objectives. Coordinates marketing activities on behalf of the advisory team, including website, social media initiatives, client recognition for meaningful life events, and the planning of client events. Assists the advisory team in preparing for client meetings, including scheduling appointments. Handles clients general day-to-day requests and inquiries including basic money movement (e.g., wires, transfers), technology issues, and account opening and update, and follows up in a timely and confidential manner. Generates reports and documents for IAs and clients as requested and processes items for client accounts and files. Maintains and organizes client database and client files. Ensures transactions and tasks are appropriately assigned to team members and completed. Provides team members with support on technology issues, use of new technology, and general inquiries and escalations related to policies, procedures, and processing. Gathers and distributes information on updates to training, guidelines, technology, and other business related information. Develops rapport and instills confidence with the client to develop credibility and promote a positive client experience. Follows through on the risk and compliance processes and policies to ensure we safeguard our customers assets, maintain their privacy, act in their best interests, and ensure an effectively run branch. Protects the Bank's assets and clients assets and complies with all regulatory, legal, and ethical requirements. Maintains the confidentiality of client and Bank information. Completes complex & diverse tasks within given rules/limits. Analyzes issues and determines next steps; escalates as required. Broader work or accountabilities may be assigned as needed. Qualifications: Typically between 1 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience. Bilingualism French and English Knowledge of wealth management company and branch operations (e.g. client services, trust services, account transfers, etc.) is an asset Knowledge of operational aspects of traditional (stocks, bonds, money market, mutual funds) and non traditional (managed and fee based) products is an asset Familiarity with technology applications and software used in the financial planning and investment industry. Successful completion of both the Canadian Securities Course and the Conduct and Practices Handbook exam will be required within 18 months from date of hire. Successful completion of 30-day BMO NB Investment Representative Licensing Program. Basic specialized knowledge. Verbal & written communication skills - Good. Organization skills - Good. Collaboration & team skills - Good. Analytical and problem solving skills - Good. Please note the base salary for this specific position in Montreal is $ 38,000.00. This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Compensation and Benefits: $32 700,00 - $48 600,00 Pay Type: Salaried & Commission The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
CLK 09R - Client Service Assistant
BC Public Service, Clearwater, BC
Posting Title CLK 09R - Client Service Assistant Position Classification Clerk R9 Union GEU Work Options Hybrid Location Clearwater, BC V0E1N0 CA (Primary)Salary Range $48,729.07 - $54,899.19 annually Close Date 4/10/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Ministry of Forests Ministry Branch / Division Regional Operations/South Area Job Summary Share your skills, confidence and initiative in this energizing roleThe Ministry of Forests works collaboratively with ministries involved in the management of natural resources to coordinate people and resources to provide exceptional service to the public. The Ministry assists clients through its FrontCounter BC service counters, which simplifies the process for citizens and natural resource businesses who are seeking information or authorizations to utilize crown natural resources.The Client Service Assistant provides front line service based on general knowledge of various Natural Resource Agency and other agency's legislation, regulations, policies and procedures, to clients of the provincial government's natural resource agencies. This position provides client services, office administration, financial and resource administration services for FrontCounter BC and ministry regional operations.Job Requirements: Grade 12 supplemented by related courses and 3 years' experience in an administrative environment Experience in providing services to various levels of government, industry, public and private organizations and individuals Experience in written and oral communication with the public and with staff of other agencies Preference may be given to candidates with the following: Minimum of one (1) year experience providing service to the general public, in person or on the phone Experience dealing with cash transactions and other point of sale devices, credit cards or similar Experience in interpreting and explaining policies and/or regulations to clients/customers Experience in digital/physical record keeping Special requirements: Must possess a valid British Columbia Class 5 Driver's License Must be willing to travel occasionally, for varying lengths of time Ability to lift and carry boxes/mailbags weighing up to 20 pounds, for distances of up to 10 feet, and to manipulate them from heights which may require the use of a foot stool For questions regarding this position, please contact [email protected] About this Position: Currently there is 1permanent opportunity. Flexible work options are available; this position may be able to work up to 1 days at home per week as per the Telework Agreement. An eligibility list may be established for future temporary and/or permanent opportunities. The recruitment process for this competition may take place virtually. Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.Questionnaire: YES - You will need to complete a standard questionnaire (current employment status, eligibility to apply, etc.).Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: CRC - A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Administrative Services
Branch Manager in Training
BMO, Dartmouth, NS
Application Deadline: 04/17/2024Address: 111 Ilsley St, Suite 100Job Family Group:Retail Banking Sales & ServiceGuides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank's policies and processes.Develops and executes a branch business plan to maximize business growth and wallet share and achieve customer retention and acquisition objectives.Contributes to the achievement of business objectives by conducting sales calls, establishing a personal referral network, and other business development activities.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer.Conducts cold calls to prospective customers to develop new customer relationships.Develops and maintains a network in the community to enhance the Bank's visibility and builds a strong referral source for new potential business.Supports the Bank's community involvement and participates in community activities.Maintains a high-touch relationship with key branch customers and prospects within the market.Resolves customer related issues using knowledge of bank services, products, and processes.Fulfills sales and service activities for the customer in accordance with approved procedures.Builds the business plan for the branch.Influences and negotiates to achieve business objectives.Identifies emerging issues and trends to inform decision-making.Implements, reviews, and revises work plans.Helps determine business priorities and best sequence for execution of business/group strategy.Conducts independent analysis and assessment to resolve strategic issues.Ensures alignment between stakeholders.Establishes relationships with business partners (e.g. CDC, MasterCard, Symcor, etc.) to maintain knowledge of interdependent systems and related policies and procedures.Monitors sales and service performance against plan to identify gaps, issues, and best practices, and develop and implement action plans that close performance gaps and resolve issues.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Communicates goals, plans, and assignments to achieve financial and customer service goals.Leads the implementation of new programs, products and processes within the branch.Coordinates the implementation of national and regional sales and service initiatives.Monitors the service request and problem resolution processes for adherence to national standards.Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.Plans and controls unit operating expenses in accordance with forecasts.Manages transactional outcomes for customer calls or defers to appropriate internal business groups.Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.Builds effective relationships with internal/external stakeholders.Maintains the confidentiality of customer and Bank information.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with all legal and regulatory requirements for the jurisdiction.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently on a range of complex tasks, which may include unique situations.Broader work or accountabilities may be assigned as needed. Qualifications:Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Previous supervisory or management experience - preferred.In-depth knowledge of retail banking products and services.Advanced knowledge of competitive marketplace and trends in product offerings.Working knowledge of branch operational processes and policies.Working knowledge of branch technologies, processes, and performance metrics.Working knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.Technical proficiency gained through education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.Compensation and Benefits:$51,800.00 - $96,500.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Client Service Assistant
BMO, Sudbury, ON
Application Deadline: 05/03/2024Address: 79 Durham Street SouthJob Family Group:Wealth Sales & ServiceSupports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to support achievement of business objectives.Maintains and organizes client database and client files.Develops rapport and instills confidence with the client to develop credibility and promote a positive client experience.Follows through on the risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, act in their best interests, and ensure an effectively run branch.Protects the Bank's assets and clients' assets and complies with all regulatory, legal, and ethical requirements.Maintains the confidentiality of client and Bank information.Completes standardized tasks under supervision.Performs initial problem solving within given rules/limits & escalates when required.Broader work or accountabilities may be assigned as needed.Qualifications:Post-secondary degree in related field of study desirable.Basic knowledge learned on the job.Verbal & written communication skills - Basic (in business environment).Organization skills - Basic (in business environment).Collaboration & team skills - Basic (in business environment).Please note the base salary for this specific position in Sudbury is $36,500 and based on candidate experience.Compensation and Benefits:$31,600.00 - $40,600.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Client Service Assistant
BMO Financial Group, Sudbury, ON
Application Deadline: 05/03/2024 Address: 79 Durham Street South Job Family Group: Wealth Sales & Service Supports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to support achievement of business objectives. Maintains and organizes client database and client files. Develops rapport and instills confidence with the client to develop credibility and promote a positive client experience. Follows through on the risk and compliance processes and policies to ensure we safeguard our customers assets, maintain their privacy, act in their best interests, and ensure an effectively run branch. Protects the Bank's assets and clients assets and complies with all regulatory, legal, and ethical requirements. Maintains the confidentiality of client and Bank information. Completes standardized tasks under supervision. Performs initial problem solving within given rules/limits & escalates when required. Broader work or accountabilities may be assigned as needed. Qualifications: Post-secondary degree in related field of study desirable. Basic knowledge learned on the job. Verbal & written communication skills - Basic (in business environment). Organization skills - Basic (in business environment). Collaboration & team skills - Basic (in business environment). Please note the base salary for this specific position in Sudbury is $36,500 and based on candidate experience. Compensation and Benefits: $31,600.00 - $40,600.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.