Overview of salaries statistics of the profession "HR Shared Services Lead in Canada"

Social Worker 3 - Adult Protection Clinical Lead Job ID 2023-97517 City Powell River Work Location CG Comm-Powell Rvr Health Unit Department Long Term Care Home Worksite 38 - CG Community Labour Agreement Health Science Professionals Union 400 - HS Professional HSA Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Social Work Salary Grade 13 Min Hourly CAD $43.87/Hr. Max Hourly CAD $54.79/Hr. Shift Times 0830-1630 Days Off Saturday, Stats, Sunday Position Start Date As soon as possible Salary The salary range for this position is CAD $43.87/Hr. - CAD $54.79/Hr. Job Summary Come work as a Social Worker 3 with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for a Social Worker 3 with a Master's Degree to join the Long Term Care Team in Powell River, BC. Apply today to join our team! This position will be providing clinical supports and consultation to all programs in the local area and will be required to travel to home visits, hospitals, clinics, health centres etc., to meet with staff, physicians and clients. This position will also have an Indigenous specific focus to build and strengthen our partnerships with Indigenous Health, First Nation’s Reserve Communities and Health Centres, and various other Indigenous serving partners As a Social Worker with Vancouver Coastal Health, you will:Provide consultation, education, mentorship, complex care planning and clinical guidance within the context of a client and family-centred care model, to ensure practice and organizational compliance with the statutory obligations and regulations of the Adult Guardianship Act (AGA).Develop decision support tools and policies, and recommends changes to practice to improve by analysing current literature and national trends.Provide consultation, mentorship, education and support to staff about all aspects of abuse, whether it be Adult Guardianship, Adult Protection and/or Domestic Violence as applicable to the designated portfolio, and applies knowledge of resources and intervention strategies to assist those impacted by adult abuse, neglect and self-neglect.ABOUT POWELL RIVER, BC On the Sunshine Coast of British Columbia, where endless green mountains meet sheltered Pacific Ocean waters, Powell River provides a stimulating blend of outdoor adventure and cultural amenities. Originally founded as a resource extraction centre - once home to the world's largest pulp and paper mill - Powell River now offers adventurers countless opportunities for kayaking, canoeing, rock climbing, golfing, boating, hiking, biking, fishing, and scuba diving. This area is host to world-class art galleries, tremendous dining opportunities, and memorable events and festivals. On the doorstep of both Vancouver and Vancouver Island, the Powell River region offers an array of experiences for travelers of all kinds, no matter the season. Experience the legendary Sunshine Coast Trail and Powell Forest Canoe Route, rock-climb the Eldred Valley, snowshoe in the Knuckleheads; this is the adventure destination you've long been waiting for. Qualifications Education & ExperienceMaster’s Degree in Social Work from an accredited University.Post graduate continuing education training in working with vulnerable/incapable adults (i.e. Full completion of the ReAct Adult Protection Curriculum (Modules 1-11)).Five (5) years’ recent, related experience in working with issues of adult abuse and neglect and self-neglect with vulnerable adults including recent social work experience working within the complex mental health and older adult populations and understanding of the patient and family dynamics of Abuse and Neglect.A Qualified Health Care Provider (as defined by AGA 2.1) and has experience conducting assessments of incapability under Statutory Property Guardianship (AGA 2.1) and Health Care Consent and Care Facility Admissions Part 3 or an equivalent combination of education, training and experience.Current full registration with the British Columbia College of Social Workers.Current BC Driver’s License and access to a vehicle for travel within the region, as required.Knowledge & AbilitiesComprehensive knowledge of social work theory and practice.Thorough knowledge of social work methodologies, Adult Guardianship Act, including Statutory Property Guardianship Regulation, the Mental Health Act, Health Care Consent and Care Facility Admissions Act, Representation Agreement Act, Patients Property Act, Power of Attorney Act and other relevant legislation and VCH policies, government policies/procedures, medical and public health issues and domestic violence.Demonstrated ability to conduct complex psychosocial assessments including those related to investigations of alleged Abuse, Neglect and Self Neglect.Comprehensive knowledge of ethical decision-making and its application, as well as a comprehensive understanding of tolerable verses intolerable risk. Knowledge with respect to safety issues and confidentiality.Comprehensive knowledge of trauma informed care.Demonstrated ability to communicate effectively both verbally and in writing in a culturally safe manner with patients, caregivers, staff and community partners.Demonstrated knowledge of Indigenous Cultural Safety and the ability to provide culturally safe care to Indigenous people, families, and community.Comprehensive knowledge and understanding of geriatrics, domestic violence, complex family and cultural dynamics, developmental stages in the individual and family life cycle and psychosocial issues that may arise in response to changing health and dependency needs.Knowledge of adult education principles and ability to effectively teach and facilitate groups.Comprehensive knowledge and understanding of the dynamics of abuse, dementia and mental illness and ability to assess for capacity.Ability to make sensitive and insightful observations of individuals and to determine a course of intervention.Ability to develop and implement Support and Assistance Plans, and other Emergency Provision under AGA and coordinates a multisystem support network in accordance with VCH Guideline: Responding to Abuse, Neglect or Self-Neglect of Vulnerable Adults for DR and DRCs.Comprehensive knowledge of community resources in the area of adult abuse, neglect, self-neglect, and domestic violence. Ability to effectively access the health care system and community resources on behalf of patients, and families.Strong clinical expertise and sound judgment in working with individuals, families and systems, as well as the alleged/suspected abuser.Ability to work effectively with others, including understanding the roles of other disciplines, working as part of a multidisciplinary team, working effectively in a multicultural environment and working independently.Ability to organize and prioritize workload in a complex work environment.Ability to recognize and deal with emergent situations and exercise reasonable judgment when dealing with patients, families and staff.Broad knowledge of research methodology.Demonstrated computer literacy skills with current applications and equipment relevant to the program.Physical ability to perform the duties of the position. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and ''going first'' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staffEquity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com

Complex Care Lead (RN) - Home Health - Home and Community Care Job ID 2023-110221 City Richmond Work Location Rich Community Hlth Services Department Home Health Complex Care Clinicians Work Area CHAC - 7671 Alderbridge Way Supplementary Job Title Home and Community Care Home Worksite 30 - Richmond Community/RMHT Labour Agreement Nurses' Bargaining Association Union 200 - Nurses BCNU Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Nursing Salary Grade L4 Min Hourly CAD $49.20/Hr. Max Hourly CAD $63.47/Hr. Shift Times 0800-1630 Days Off Saturday, Stats, Sunday Position Start Date As soon as possible Salary The salary range for this position is CAD $49.20/Hr. - CAD $63.47/Hr. Job Summary Come work as a Registered Nurse with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for a Complex Care Lead to join the Home Health team in Richmond, BC. Apply today to join our team! As a Complex Care Lead at VCH you will:Apply specialized theory, clinical expertise and knowledge relating to designated/specific client populations, working across multiple sites/clinics/services (if applicable).Provide leadership, guidance and clinical expertise to the Preventative Complex Care team, a dedicated group of healthcare professionals focused on delivering exceptional care to complex medically frail older adults in their homes and throughout the care continuum.Leadership is centered on fostering a team-based approach to care, emphasizing the importance of knowledge-sharing within the multidisciplinary team.Ensure that every team member is well-informed about the needs of each client by promoting effective communication and collaboration. Serve as a valuable clinical resource for nurses and other healthcare providers, offering support and guidance to enhance their professional development.Lead and support the interdisciplinary team, nurture a culture of excellence, teamwork, and continuous learning, contributing to the overall growth and success of the team.Build strong relationships with external partners, including community organizations, to facilitate seamless care coordination for complex medically frail older adults.Promote effective partnerships, contribute to a comprehensive healthcare experience that addresses the unique and evolving needs of these individuals.ABOUT HOME HEALTH PROGRAMS: Home Health programs provide a range of health care and support services to people living in the community who have acute, chronic, palliative or rehabilitative health care needs. THE CLIENT POPULATION:Home Health clients typically have on-going health issues and/or complex personal and/or social issues, requiring care planning and coordination of appropriate resources. Clients include frail elderly, younger clients with disabilities, and adults with chronic illnesses requiring supports to maintain/promote independence. Qualifications Education & ExperienceCurrent practicing registration as a Registered Nurse with the British Columbia College of Nurses and Midwives (BCCNM).Two years’ recent case management or home care nursing experience, including experience working with the complex medically frail population , plus one (1) year's related administrative/leadership experience or an equivalent combination of education, training, and experience.Valid BC Driver’s License required as local area travel may require the use of a personal vehicle.Knowledge, Skills & AbilitiesDemonstrated knowledge and ability in nursing practice related to designated client group - Home Health Preventative Complex Care clients:Demonstrated proficiency in performing comprehensive, evidence informed and strength-based holistic health assessment and evaluating health promotion activities, using multiple sources and methods to identify needs, assets, inequities and resources.Knowledge of appropriate assessment and screening tools used to support decision making in management of complex client’s care needs (e .g. risk assessment tools, Inter-RAI, ethical decision tools, Zarit tool, MMSE etc.).Demonstrated proficiency in performing focused assessments, elicit, synthesize and integrate all relevant information from a variety of sources and develop client- centered plan of care using evidence-informed and best practice in the provision of safe, quality care.Demonstrated ability to use critical thinking and clinical judgement to take action and prioritize care when unexpected changes occur (e.g. changes in acuity and stability, emergent health needs and functional decline).Ability to engage clients and individuals involved in client’s circle of care to actively participate as equal partners in care planning, decision making and care delivery evaluation.Demonstrated competency in ongoing monitoring, evaluating and adjusting client’s care plan based on effectiveness of interventions and/or changes in condition or environment. Modifies client’s care plan in collaboration with the medical provider, the client and the individuals involved in client’s circle of care.Knowledge of effective strategies for connecting with clients and individuals involved in client’s circle of care to promote collaborative, active and informed shared decision-making while taking into account the determinants of health.Demonstrated ability to organize and facilitate meetings and collaboration with clients and individuals involved in client’s circle of care to enhance client-centered care (i.e. leads case conference with most responsible provider).Demonstrated competencies in basic and advanced nursing skills to deliver nursing interventions as per entry- level competencies and home health competencies for registered nurses (e.g. medication administration, wound care, vital signs, pain management, setting up home support or delegation of tasks etc.).Demonstrated knowledge of acute and chronic disease management, life limiting diseases, palliative care, mental health and substance use and appropriate assessment tools and interventions to support self-management to optimize mental and physical health.Demonstrated skill in conducting goals of care conversations and in understanding the care goals and what is most important to the client.Demonstrated ability to provide culturally safe care to diverse populations, including Indigenous People in accordance with BCCNM practice standards for Indigenous Cultural Safety, Cultural Humility, and Anti-Racism.Demonstrated understanding of Trauma Informed Practice and Harm Reduction.Knowledge of provincial acts, regulations, and program policies and guidelines related to home, community and primary care.Demonstrated skill in performing RN autonomous scope of practice and standards of care relevant to designated patient/client population.Demonstrated skill in CPR techniques.Demonstrated nursing leadership skills and abilities:Demonstrated ability to lead change and support staff through transition.Demonstrated ability to mentor, facilitate and coach and to work collaboratively as a member of an interdisciplinary team.Knowledge of research, quality improvement, evaluation process and methodologies.Demonstrated ability to provide leadership, supervision, and work direction.Demonstrated ability to manage effective communications with various levels internal to the organization and with partners external to the organization.Demonstrated ability to employ effective conflict resolution and reconciliation approaches and techniques.Demonstrated effective interviewing techniques.Demonstrated ability to apply Lean Management principles and project management skills.Demonstrated ability to employ teaching/learning strategies to transfer knowledge to engage staff, primary care providers, clients/families in planning and self-management of care.Demonstrated ability to promote staff morale, cooperation, assertiveness, creative planning for change and innovations, implementation of policies or other protocols and ongoing professional development of self. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and ''going first'' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staffEquity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com

Complex Care Lead (RN) - Home Health Job ID 2023-112276 City Vancouver Work Location South Health Unit Department Home Health Home Worksite 12 - Vancouver Community Labour Agreement Nurses' Bargaining Association Union 200 - Nurses BCNU Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Nursing Salary Grade L4 Min Hourly CAD $49.20/Hr. Max Hourly CAD $63.47/Hr. Shift Times 0830-1630 Monday - Friday Days Off Saturday, Stats, Sunday Position Start Date As soon as possible Salary The salary range for this position is CAD $49.20/Hr. - CAD $63.47/Hr. Job Summary Come work as a Registered Nurse with Vancouver Coastal Health (VCH)!Passionate about working with high-complex medically frail clients? Ready to take your nursing career to a different level? As a Complex Care Lead (RN) - Home Health, you will focus on: Providing clinical practice support and guidance to a group of Complex Care Clinicians.Providing input and assist with aspects of program development, workflows, standards.Assisting with team care coordination and oversight.Facilitating team-based care, work with medical partners and other clinicians to ensure quality of care for complex clients (such as seamless transitions, holistic follow up, etc.)In addtion to the above, you will:Apply specialized theory, clinical expertise and knowledge relating to designated/specific client populations, working across multiple sites/clinics/services (if applicable).Provide leadership, guidance and clinical expertise to the Preventative Complex Care team, a dedicated group of healthcare professionals focused on delivering exceptional care to complex medically frail older adults in their homes and throughout the care continuum.Leadership is centered on fostering a team-based approach to care, emphasizing the importance of knowledge-sharing within the multidisciplinary team.Ensure that every team member is well-informed about the needs of each client by promoting effective communication and collaboration. Serve as a valuable clinical resource for nurses and other healthcare providers, offering support and guidance to enhance their professional development.Lead and support the interdisciplinary team, nurture a culture of excellence, teamwork, and continuous learning, contributing to the overall growth and success of the team.Build strong relationships with external partners, including community organizations, to facilitate seamless care coordination for complex medically frail older adults.Promote effective partnerships, contribute to a comprehensive healthcare experience that addresses the unique and evolving needs of these individuals. Qualifications Education & ExperienceCurrent practicing registration as a Registered Nurse with the British Columbia College of Nurses and Midwives (BCCNM).Two years’ recent case management or home care nursing experience, including experience working with the complex medically frail population , plus one (1) year's related administrative/leadership experience or an equivalent combination of education, training, and experience.Valid BC Driver’s License required as local area travel may require the use of a personal vehicle.Knowledge, Skills & AbilitiesDemonstrated knowledge and ability in nursing practice related to designated client group - Home Health Preventative Complex Care clients:Demonstrated proficiency in performing comprehensive, evidence informed and strength-based holistic health assessment and evaluating health promotion activities, using multiple sources and methods to identify needs, assets, inequities and resources.Knowledge of appropriate assessment and screening tools used to support decision making in management of complex client’s care needs (e .g. risk assessment tools, Inter-RAI, ethical decision tools, Zarit tool, MMSE etc.).Demonstrated proficiency in performing focused assessments, elicit, synthesize and integrate all relevant information from a variety of sources and develop client- centered plan of care using evidence-informed and best practice in the provision of safe, quality care.Demonstrated ability to use critical thinking and clinical judgement to take action and prioritize care when unexpected changes occur (e.g. changes in acuity and stability, emergent health needs and functional decline).Ability to engage clients and individuals involved in client’s circle of care to actively participate as equal partners in care planning, decision making and care delivery evaluation.Demonstrated competency in ongoing monitoring, evaluating and adjusting client’s care plan based on effectiveness of interventions and/or changes in condition or environment. Modifies client’s care plan in collaboration with the medical provider, the client and the individuals involved in client’s circle of care.Knowledge of effective strategies for connecting with clients and individuals involved in client’s circle of care to promote collaborative, active and informed shared decision-making while taking into account the determinants of health.Demonstrated ability to organize and facilitate meetings and collaboration with clients and individuals involved in client’s circle of care to enhance client-centered care (i.e. leads case conference with most responsible provider).Demonstrated competencies in basic and advanced nursing skills to deliver nursing interventions as per entry- level competencies and home health competencies for registered nurses (e.g. medication administration, wound care, vital signs, pain management, setting up home support or delegation of tasks etc.).Demonstrated knowledge of acute and chronic disease management, life limiting diseases, palliative care, mental health and substance use and appropriate assessment tools and interventions to support self-management to optimize mental and physical health.Demonstrated skill in conducting goals of care conversations and in understanding the care goals and what is most important to the client.Demonstrated ability to provide culturally safe care to diverse populations, including Indigenous People in accordance with BCCNM practice standards for Indigenous Cultural Safety, Cultural Humility, and Anti-Racism.Demonstrated understanding of Trauma Informed Practice and Harm Reduction.Knowledge of provincial acts, regulations, and program policies and guidelines related to home, community and primary care.Demonstrated skill in performing RN autonomous scope of practice and standards of care relevant to designated patient/client population.Demonstrated skill in CPR techniques.Demonstrated nursing leadership skills and abilities:Demonstrated ability to lead change and support staff through transition.Demonstrated ability to mentor, facilitate and coach and to work collaboratively as a member of an interdisciplinary team.Knowledge of research, quality improvement, evaluation process and methodologies.Demonstrated ability to provide leadership, supervision, and work direction.Demonstrated ability to manage effective communications with various levels internal to the organization and with partners external to the organization.Demonstrated ability to employ effective conflict resolution and reconciliation approaches and techniques.Demonstrated effective interviewing techniques.Demonstrated ability to apply Lean Management principles and project management skills.Demonstrated ability to employ teaching/learning strategies to transfer knowledge to engage staff, primary care providers, clients/families in planning and self-management of care.Demonstrated ability to promote staff morale, cooperation, assertiveness, creative planning for change and innovations, implementation of policies or other protocols and ongoing professional development of self. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and ''going first'' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staffEquity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com

As part of our Shared Services group, comprised of Finance, Marketing, Communications, Human Resources, Commercial, Legal and Facilities, we support the business achieve their goals through a range of strong technical capabilities. We ensure delivery of services through the skills of our people, methodologies, and systems.Looking to take the next step in your career? Hatch is currently seeking a highly motivated Human Resources Business Partner to join our team in our Calgary, office. Reporting to the Director Human Resources, WCA, the HR Business Partner will be responsible for a range of duties supporting our managers and employees in collaboration with the regional HR team. The HR Business Partner will be the lead HR representative to one or more lines of business, which may include project staff. The ideal candidate will be a generalist with strong business sense which allows them to anticipate, understand and provide business solutions in areas such as: employee relations, compensation, employee engagement, disability management, staffing/recruitment and other key areas of HR. As part of our Shared Services team, comprised of Finance, Marketing and Communications, and Human Resources, Legal and Facilities, we support the business achieve their goals through a range of strong technical capabilities. We ensure delivery of services through the skills of our people, methodologies, and systems. Join our team and become part of a community that strives for positive change.As the successful candidate, you will:Partner with assigned internal client groups to provide HR coaching and guidance to business and technical managers and supervisorsWork closely with management team to report on key HR performance indicators such as career development, leave and time management, recruitment, etc.Prepare human resources documentation and perform HR administrative tasks, supported by our HR Service CentreLiaise with benefits team to provide advice with regards to health/dental benefits, pension, leaves (maternity, parental, STD/LTD, etc.) and retirementEmployee onboarding, orientation and developmentWork closely with mobility team, on domestic and international assignment, transfers and relocationsYou bring to the role:Minimum 5 years of work experience in HR as a generalist requiredHigh energy and ability to collaboratively work as part of a teamHigh level of computer proficiency in MS Office suite and HRIS. Working knowledge of SuccessFactors an assetAbility to work effectively in a matrixed organizationStrong knowledge of HR regulations and practicesDemonstrated ability to provide practical recommendations to solve issues related to HR regulations, laws and policiesDemonstrated knowledge of and experience in change managementAbility to develop and implement HR initiativesEffective oral and written communication skills along with strong listening skillsAbility to communicate across all levels of the organization sensitively, tactfully, diplomatically, and professionally at all times.Ability to build and maintain lasting relationships with internal and external stakeholders.Excellent time and project management skillsHigh attention to detail and accuracy in all areas of workStrong problem identification and resolution skillsAbility to interpret and implement company policies and proceduresWhy join us?Develop innovation partnershipsThink locally, work globallyEngage with people who make a differenceWhy join us?Work with great people to make a differenceCollaborate on exciting projects to develop innovative solutionsTop employerWhat we offer you?Flexible work environmentLong term career developmentThink globally, work locally

Associate Vice President, Clinical Services Job ID 2024-115722 City North Vancouver Work Location Lions Gate Hospital - NS Home Worksite 00 - Excluded - VCHA Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Leaders & Corporate Support Salary Grade 15 Min Hourly CAD $96.07/Hr. Max Hourly CAD $144.10/Hr. Days Off Saturday, Stats, Sunday Salary The salary range for this position is CAD $96.07/Hr. - CAD $144.10/Hr. Job Summary Come work as an Associate Vice President, Clinical Operations with Vancouver Coastal Health (VCH)! The Associate Vice President (AVP) reports to the VP, Coastal Community of Care (CCoc) and is accountable for the strategic planning and operational management of major clinical programs and services across the region. The AVP works in close collaboration with senior operational and medical leadership within the CCoC and VCH to identify, develop, and implement applicable service delivery models and processes that ensure health-system integration and client care focused on supporting healthy lives in healthy communities with partners through care, education and research. Key deliverables include: Ensuring the acute and community systems are integrated and client care focused;Ensuring a solid quality framework and governance that is fully integrated and standardized throughout the CCoC;Representing the CCoC’s clinicians and patients as it relates to capital projects;Genuinely collaborating and engaging with First Nations communities and Indigenous organizations in the CCoC; andPositively Supporting culture, staff and medical staff, quality and patient-centred care.As the ideal candidate, you are grounded in clinical practice (nursing is preferred) and have expanded into a senior leadership role in a large, complex health care system. You can integrate quality and safety programs and frameworks across acute and community modalities of care, ideally throughout urban, remote and rural communities. You are an inclusive and empowering leader who has made a positive difference as it pertains to eliminating racism and creating a culturally safe environment for Indigenous people, as well as other equity-deserving populations. You are comfortable working a co-leadership model with physician leadership, and your ability to bridge clinical and administrative needs has resulted in improved quality of care. In addition, you are able to be the clinical voice when it comes to capital projects, ensuring patient care is at the centre of projects. Equity, diversity, & inclusion are essential to VCH’s goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed. We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person. If this is the next step in your professional career, please visit our website and submit your application to Allison Rzen and Suchin Pawa at www.pfmsearch.com. Qualifications Education & Experience A level of education, training and experience equivalent to a Master’s Degree in Health Services Administration, Business Administration or related health discipline.More than fifteen (15) years’ recent, related clinical practice (nursing preferred) and senior leadership experience in developing, implementing and evaluating service delivery systems.Experience leading major service integration and change, within a large, academic healthcare setting.Current registration with relevant professional College/Association, if applicable.Demonstrated commitment to on-going learning and professional development. Knowledge & Abilities Develops and maintains strong relationships with key internal and external partners to promote and enhance services provided with sensitivity to diversity and indigenous lensPractices the recognition, inclusion and support of all types and aspects of diversity at all stages of engagement, with an understanding of the issues faced by people from equity-deserving groupsDemonstrated track record of clinical and leadership experience in nursing or other recognized healthcare profession Fosters collaboration and effective working relationships with stakeholders that promote cooperative goals and contribute to an atmosphere of trust and mutual respectInspires a shared vision and aligns performance goals and objectives for team and individuals to ensure match with strategy while maintaining group cohesiveness, motivation, commitment and effectivenessApplies superior conflict management skills and expertise to persuade and negotiate effectively to lead and implement change and/or resolve issues/disputesApplies knowledge of current developments and trends in health care best practices, project management, performance management, physician relations, quality improvement and related technology Applies superior judgment to communicate sensitive information in a compelling manner with a variety of internal and external stakeholdersAnticipates future changes in service delivery and develops transition strategies that optimize resource utilization and ultimately improve efficiency and quality of patient careUses sound business acumen to manage the fiscal resources of assigned programs/services in a manner that is financially responsible and consistent with the overall goals of the organizationDrives development, implementation and evaluation of initiatives that support new or expanded programs/services within a multi-site environment following a team-based approachPhysical ability to perform the duties of the position Closing Statement As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required. If this is the next step in your professional career, please visit our website and submit your application to Allison Rzen and Suchin Pawa at www.pfmsearch.com. WHY JOIN VANCOUVER COASTAL HEALTH? VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and ''going first'' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work. Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person. Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2023.Only short-listed applicants will be contacted for this posting.***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com

Social Worker 3 - Adult Protection Clinical Lead Job ID 2024-115845 City Vancouver Work Location South Health Unit Department Home Health - South Work Area Home Health, Adult and Older Adult Home Worksite 12 - Vancouver Community Labour Agreement Health Science Professionals Union 403 - HS Professional CUPE Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Social Work Salary Grade 13 Min Hourly CAD $43.87/Hr. Max Hourly CAD $54.79/Hr. Shift Times 0830-1630 Monday - Friday Days Off Saturday, Stats, Sunday Position Start Date As soon as possible Salary The salary range for this position is CAD $43.87/Hr. - CAD $54.79/Hr. Job Summary Come work as a Social Worker 3 - Adult Protection Clinical Lead with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for a Social Worker 3 - Adult Protection Clinical Lead with a Master's Degree to join the South Health Unit in Vancouver, BC. Apply today to join our team! The ReAct Adult Protection Program receives reports, provides consultation and coordinates responses to allegations of abuse, neglect and self-neglect of adults who cannot seek support and assistance on their own. As a Social Worker Adult Protection Clinical Lead with the South Health Unit team, you will:Be responsible for supporting interdisciplinary staff and leadership across the designated Community of Care (CoC) as the adult protection lead.Provide consultation, education, mentorship, complex care planning and clinical guidance within the context of a client and family-centred care model, to ensure practice and organizational compliance with the statutory obligations and regulations of the Adult Guardianship Act (AGA).Develop decision support tools and policies, and recommends changes to practice to improve by analysing current literature and national trends.Provide consultation, mentorship, education and support to staff about all aspects of abuse, whether it be Adult Guardianship, Adult Protection and/or Domestic Violence as applicable to the designated portfolio, and applies knowledge of resources and intervention strategies to assist those impacted by adult abuse, neglect and self-neglect. Qualifications Education & ExperienceMaster’s Degree in Social Work from an accredited University.Post graduate continuing education training in working with vulnerable/incapable adults (i.e. Full completion of the ReAct Adult Protection Curriculum (Modules 1-11)).Five (5) years’ recent, related experience in working with issues of adult abuse and neglect and self-neglect with vulnerable adults including recent social work experience working within the complex mental health and older adult populations and understanding of the patient and family dynamics of Abuse and Neglect.A Qualified Health Care Provider (as defined by AGA 2.1) and has experience conducting assessments of incapability under Statutory Property Guardianship (AGA 2.1) and Health Care Consent and Care Facility Admissions Part 3 or an equivalent combination of education, training and experience.Current full registration with the British Columbia College of Social Workers.Current BC Driver’s License and access to a vehicle for travel within the region, as required.Knowledge & AbilitiesComprehensive knowledge of social work theory and practice.Thorough knowledge of social work methodologies, Adult Guardianship Act, including Statutory Property Guardianship Regulation, the Mental Health Act, Health Care Consent and Care Facility Admissions Act, Representation Agreement Act, Patients Property Act, Power of Attorney Act and other relevant legislation and VCH policies, government policies/procedures, medical and public health issues and domestic violence.Demonstrated ability to conduct complex psychosocial assessments including those related to investigations of alleged Abuse, Neglect and Self Neglect.Comprehensive knowledge of ethical decision-making and its application, as well as a comprehensive understanding of tolerable verses intolerable risk. Knowledge with respect to safety issues and confidentiality.Comprehensive knowledge of trauma informed care.Demonstrated ability to communicate effectively both verbally and in writing in a culturally safe manner with patients, caregivers, staff and community partners.Demonstrated knowledge of Indigenous Cultural Safety and the ability to provide culturally safe care to Indigenous people, families, and community.Comprehensive knowledge and understanding of geriatrics, domestic violence, complex family and cultural dynamics, developmental stages in the individual and family life cycle and psychosocial issues that may arise in response to changing health and dependency needs.Knowledge of adult education principles and ability to effectively teach and facilitate groups.Comprehensive knowledge and understanding of the dynamics of abuse, dementia and mental illness and ability to assess for capacity.Ability to make sensitive and insightful observations of individuals and to determine a course of intervention.Ability to develop and implement Support and Assistance Plans, and other Emergency Provision under AGA and coordinates a multisystem support network in accordance with VCH Guideline: Responding to Abuse, Neglect or Self-Neglect of Vulnerable Adults for DR and DRCs.Comprehensive knowledge of community resources in the area of adult abuse, neglect, self-neglect, and domestic violence. Ability to effectively access the health care system and community resources on behalf of patients, and families.Strong clinical expertise and sound judgment in working with individuals, families and systems, as well as the alleged/suspected abuser.Ability to work effectively with others, including understanding the roles of other disciplines, working as part of a multidisciplinary team, working effectively in a multicultural environment and working independently.Ability to organize and prioritize workload in a complex work environment.Ability to recognize and deal with emergent situations and exercise reasonable judgment when dealing with patients, families and staff.Broad knowledge of research methodology.Demonstrated computer literacy skills with current applications and equipment relevant to the program.Physical ability to perform the duties of the position. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and ''going first'' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staffEquity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com

Manager, Regional Culinary Services, Food Services Job ID 2024-116410 City Vancouver Work Location Admin 601 W. Broadway Home Worksite 00 - Excluded - VCHA Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Leaders & Corporate Support Salary Grade 08 Min Hourly CAD $45.48/Hr. Max Hourly CAD $65.38/Hr. Shift Times 0800 - 1600 Days Off Saturday, Stats, Sunday Salary The salary range for this position is CAD $45.48/Hr. - CAD $65.38/Hr. Job Summary Come work as a Manager, Regional Culinary Services, Food Services with Vancouver Coastal Health (VCH)! Reporting to the Regional Manager of Support Services, Food Operations, the Manager, Culinary Services is responsible for the culinary leadership of Patient and Retail food services within Vancouver Coastal Health. The Manager oversees the regional menus and the development of new standard recipes, works with vendors to trial new products, and manages food purchasing and inventory within operational budgets. The Manager is also responsible for implementing and monitoring strategic food initiatives and key performance indicators, and general strategic input into food production and procurement across the health authority. The Manager is responsible for the overall planning, management and organization of all functions within the production kitchen, including administrative tasks, working closely with the Director and other stakeholders, both internal and external to the organization. As a Red Seal Chef, this position aligns duties that parallel those of an Executive Chef within the Food Services Industry, and will be a leader for food initiatives, standard menu and recipe development and food production across the health authority. The Manager will act as a key champion for Food As Medicine as a strategic priority. Embed planetary health principles of environmental sustainability and emission reduction in culinary menus, food production, and food service operations. As a Manager, Regional Culinary Services, Food Services with Vancouver Coastal Health you will:Manage and oversee the designated area by planning, coordinating, monitoring, implementing, and evaluating all aspects of the culinary program and production services based on the operational needs throughout the organization.Work with the food distribution vendor(s) to manage production inventory levels based on needs and projected velocity, coordinate the workflow and production duties of production cooks and food service staff while ensuring that food preparation standards are adhered to and are in line with budgeted labour costs.Directly oversee the development of standard recipes for Patient and Long Term Care menus across the organization, in accordance with nutritional and therapeutic needs, taking seasonality and local sourcing into account, while meeting cost per meal day targets. Support the development of retail and cafeteria menus for the organization.Serve as a resource to other managers to help coach and mentor cooks and other food service staff.Work closely with product distributors and food vendors managing pertinent food recalls and or food warnings related to all food products within the organization.Participate and/or lead the management of vending contracts across the organization’s food services as required.Lead projects and initiatives across the Food Services portfolio as identified through avenues such as Ministry or Provincial mandates, cost savings strategies, quality control measures including but not limited to technology improvements and innovations and/or contractual compliance requirements.Act as a key champion for Food As Medicine as a strategic priority. Embed planetary health principles of environmental sustainability and emission reduction in culinary menus, food production, and food service operations.Oversee all food services staff within the designated area by providing leadership and direction, coordinating work assignments, approving vacations, ensuring continual staff development by determining related training and orientation requirements, performance managing staff and maintaining all related documentation.Maintain a good working knowledge of relevant collective agreements and provide direction and leadership under the current terms and conditions of the collective agreement.Be accountable for the operating budgets for areas of responsibility, and develop and implement adequate controls of approved budgets, including monitoring the budget, identifying variances, and taking corrective action in order to maintain a balanced budget.Plan the annual department budgets. Be responsible for ongoing adherence to budget objectives for supplies, staffing and equipment.Investigate suitable substitutes when a product is in short supply or fails to meet the changing requirements. Regularly evaluate patient and long term menus to ensure they are meeting cost per meal day targets.Frequently review retail menus to ensure the food costs and sale prices are consistently meeting targets, and that revenue is in line with budgeted forecasts.Participate in annual capital equipment process including submitting capital requests, maintaining and prioritizing lists and attending relevant meetings.Review production items regularly to ensure menu items continue to meet high standards, and take stakeholder feedback into account. Adjust menus and recipes for improvements as necessary. Work with distributors and suppliers, evaluate food products to assure the quality standards are consistently maintained.Be responsible for ensuring nutritional data is up to date and current, which includes maintaining relevant documents on internal and external forums and communicating, updated information with stakeholders as necessary.Conduct internal product complaint investigations adhering to established protocols.Be responsible for the oversight of the cleanliness, and sanitation of the kitchen area, storage facilities and working spaces in compliance with all federal, provincial and local food safe regulations. Take any actions required to minimize any potential risks.Ensure food service equipment is in good working order through preventive maintenance programs, oversee ongoing maintenance and repairs as needed by working with onsite maintenance contractors and/or external vendors.Ensure safe and quality service is delivered, all the while ensuring cost efficiency, consistency, and standardization is achieved.Provide leadership and input for operational practice by seeking out and identifying best practice in service delivery and ensuring that procedures and policies developed by the organization reflect standardization and best practice and, once complete, are communicated and implemented throughout the Health Service Area.Participate as a member on product selection committees, infection control committees, and other quality assurance committees as required.Perform duties in accordance with all sanitation and safety requirements (e.g., HACCP and WHMIS). Respond to and/or report injuries and safety hazards to Manager or designate immediately.Perform other related duties as assigned. Qualifications Education & ExperienceCompletion of an approved post-secondary culinary program or other relevant educational program.Five (5) years’ recent related experience in food/production management in health facilities, or an equivalent combination of education, training and experience.Red Seal Chef Certification and/or Completion of relevant health care administration courses and graduation from a recognized culinary training course is an asset.Knowledge & AbilitiesDemonstrated experience leading food operations with quality assurance programs and food service policy and procedures within a healthcare setting.Demonstrated leadership ability and highly developed interpersonal, communication and time management skills.Demonstrated commitment to client focused services and teamwork.Demonstrated ability to integrate administrative, professional and operational aspects of the department throughout the facility in an effective and efficient manner.Demonstrated ability to develop and nurture an environment where quality improvement principles are embraced and used on a continuous basis.Demonstrated ability to utilize related equipment such as various word processing and spreadsheet applications including all MS Office applications.Physical ability to perform the duties of the position. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com

Transition Services Coordinator (RN) - Nursing Job ID 2024-117872 City Vancouver Work Location VGH 12th & Oak Department Transition Services Work Area VGH SPH UBC MSJ GF Strong HFH Home Worksite 01 - Vancouver General Hospital Labour Agreement Nurses' Bargaining Association Union 200 - Nurses BCNU Position Type Other Relief Job Status Temporary Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Nursing Salary Grade L4 Min Hourly CAD $49.20/Hr. Max Hourly CAD $63.47/Hr. Shift Times 0800-1600/0800-1630 Days Off Various Work Schedule Details Generally Monday to Friday, a weekday off in lieu of weekend day worked Position Start Date As soon as possible End Date 2/16/2025 Position End Date - Incumbent Position ends on the listed end date or upon the return of the incumbent. Salary The salary range for this position is CAD $49.20/Hr. - CAD $63.47/Hr. Job Summary Come work as a Transition Services Coordinator with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for a Registered Nurse to join the Transition Services team in Vancouver, BC. Apply today to join our team! As a Transition Services Coordinator with VCH, you will:Lead and facilitate acute to community transitions by assessing and evaluating clinical and functional need and coordinating community staff/resources in carrying out the care following discharge from an acute site.Be responsible and accountable for the development and effectiveness of policies, procedures and standards for the transition services program in community care.Coach and encourage acute and community colleagues to embrace new and evolving clinical pathways and practice (Home is Best).Plan and facilitate clinical discussions to support safe client discharges with care teams and other health care professionals; advise on the availability and eligibility for community services.Make community referrals based on client needs, urgency and best practices to determine the appropriate treatment; educate and provide consultation to the client/family.Coordinate transition of clients to long term care, utilizing clinical decision support tools (Inter-RAI MDS) as appropriate.Document and maintain client records and clinical assessments.Participate on committees as directed.Coordinate care given by others in an area or unit by way of assigning service priority to various Home Health teams and making/adjusting client/patient/resident assignments.Assist in administrative activities and optimal use of program resources. Qualifications Education & ExperienceCurrent practicing registration as a Registered Nurse with the British Columbia College of Nurses and Midwives (BCCNM).Five (5) years’ recent, related experience which includes three (3) years in a community health setting, one (1) year experience in quality improvement, research and evaluation activities, and a clinical decision-support tool for severity assessment and discharge (Acute/Subacute/SNF/Rehabilitation/Behavioural Health), experience in a tertiary health care environment, or an equivalent combination of education, training and experience.Knowledge, Skills & AbilitiesBroad knowledge of nursing theory and practice within a client and family centred model of care.Broad knowledge of the BCCNM Standards for Nursing Practice.Broad knowledge of evidence based nursing practice related to patient acuity and bed utilization practices within a tertiary level teaching hospital.Broad knowledge of other health care disciplines and their role in client care and discharge planning.Broad knowledge of clinical studies methodology and data presentation.Demonstrated ability to apply critical thinking within clinical and evaluation activities.Demonstrated ability to work independently.Demonstrated ability to work collaboratively as a member of an interdisciplinary team.Demonstrated ability to demonstrate, facilitate and coach.Demonstrated ability to communicate orally and in writing.Demonstrated ability to communicate with, and deal effectively with, co-workers, physicians, other health care staff, clients and their families, and staff of outside agencies.Demonstrated ability to effectively deal with conflict situations.Demonstrated ability to adjust to new or unexpected events.Demonstrated ability to plan, organize and prioritize work.Demonstrated physical ability to perform the duties of the position.Demonstrated computerized software skills in word processing, databases, spreadsheets, presentations and internet access and ability to operate a computerized patient care information system.Ability to operate related equipment. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com

Transition Services Coordinator (RN) - Nursing Job ID 2024-117871 City Vancouver Work Location VGH 12th & Oak Department Transition Services Home Worksite 01 - Vancouver General Hospital Additional Sites VGH SPH MSJ HFH UBC GF Stong Labour Agreement Nurses' Bargaining Association Union 200 - Nurses BCNU Position Type Other Relief Job Status Temporary Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Nursing Salary Grade L4 Min Hourly CAD $49.20/Hr. Max Hourly CAD $63.47/Hr. Shift Times 0800-1600/0800-1630 Days Off Various Work Schedule Details Generally Monday to Friday, a weekday off in lieu of scheduled weekend. Position Start Date As soon as possible End Date 2/16/2025 Position End Date - Incumbent Position ends on the listed end date or upon the return of the incumbent. Salary The salary range for this position is CAD $49.20/Hr. - CAD $63.47/Hr. Job Summary Come work as a Transition Services Coordinator with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for a Registered Nurse to join the Transition Services team in Vancouver, BC. Apply today to join our team! As a Transition Services Coordinator with VCH, you will:Lead and facilitate acute to community transitions by assessing and evaluating clinical and functional need and coordinating community staff/resources in carrying out the care following discharge from an acute site.Be responsible and accountable for the development and effectiveness of policies, procedures and standards for the transition services program in community care.Coach and encourage acute and community colleagues to embrace new and evolving clinical pathways and practice (Home is Best).Plan and facilitate clinical discussions to support safe client discharges with care teams and other health care professionals; advise on the availability and eligibility for community services.Make community referrals based on client needs, urgency and best practices to determine the appropriate treatment; educate and provide consultation to the client/family.Coordinate transition of clients to long term care, utilizing clinical decision support tools (Inter-RAI MDS) as appropriate.Document and maintain client records and clinical assessments.Participate on committees as directed.Coordinate care given by others in an area or unit by way of assigning service priority to various Home Health teams and making/adjusting client/patient/resident assignments.Assist in administrative activities and optimal use of program resources. Qualifications Education & ExperienceCurrent practicing registration as a Registered Nurse with the British Columbia College of Nurses and Midwives (BCCNM).Five (5) years’ recent, related experience which includes three (3) years in a community health setting, one (1) year experience in quality improvement, research and evaluation activities, and a clinical decision-support tool for severity assessment and discharge (Acute/Subacute/SNF/Rehabilitation/Behavioural Health), experience in a tertiary health care environment, or an equivalent combination of education, training and experience.Knowledge, Skills & AbilitiesBroad knowledge of nursing theory and practice within a client and family centred model of care.Broad knowledge of the BCCNM Standards for Nursing Practice.Broad knowledge of evidence based nursing practice related to patient acuity and bed utilization practices within a tertiary level teaching hospital.Broad knowledge of other health care disciplines and their role in client care and discharge planning.Broad knowledge of clinical studies methodology and data presentation.Demonstrated ability to apply critical thinking within clinical and evaluation activities.Demonstrated ability to work independently.Demonstrated ability to work collaboratively as a member of an interdisciplinary team.Demonstrated ability to demonstrate, facilitate and coach.Demonstrated ability to communicate orally and in writing.Demonstrated ability to communicate with, and deal effectively with, co-workers, physicians, other health care staff, clients and their families, and staff of outside agencies.Demonstrated ability to effectively deal with conflict situations.Demonstrated ability to adjust to new or unexpected events.Demonstrated ability to plan, organize and prioritize work.Demonstrated physical ability to perform the duties of the position.Demonstrated computerized software skills in word processing, databases, spreadsheets, presentations and internet access and ability to operate a computerized patient care information system.Ability to operate related equipment. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com

Transition Services Coordinator (RN) - Nursing Job ID 2024-118803 City Richmond Work Location Rich Continuing Hlth Services Department Transition Services Home Worksite 30 - Richmond Community/RMHT Labour Agreement Nurses' Bargaining Association Union 200 - Nurses BCNU Position Type Baseline Job Status Temporary Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Nursing Salary Grade L4 Min Hourly CAD $49.20/Hr. Max Hourly CAD $63.47/Hr. Shift Times 0800-1612 Days Off Rotating Position Start Date As soon as possible End Date 9/30/2024 Position End Date - Incumbent Position ends on the listed end date or upon the return of the incumbent. Salary The salary range for this position is CAD $49.20/Hr. - CAD $63.47/Hr. Job Summary Come work as a Transition Services Coordinator with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for a Registered Nurse to join the Transition Services team in Richmnond, BC. Apply today to join our team! As a Transition Services Coordinator with VCH, you will:Lead and facilitate acute to community transitions by assessing and evaluating clinical and functional need and coordinating community staff/resources in carrying out the care following discharge from an acute site.Be responsible and accountable for the development and effectiveness of policies, procedures and standards for the transition services program in community care.Coach and encourage acute and community colleagues to embrace new and evolving clinical pathways and practice (Home is Best).Plan and facilitate clinical discussions to support safe client discharges with care teams and other health care professionals; advise on the availability and eligibility for community services.Make community referrals based on client needs, urgency and best practices to determine the appropriate treatment; educate and provide consultation to the client/family.Coordinate transition of clients to long term care, utilizing clinical decision support tools (Inter-RAI MDS) as appropriate.Document and maintain client records and clinical assessments.Participate on committees as directed.Coordinate care given by others in an area or unit by way of assigning service priority to various Home Health teams and making/adjusting client/patient/resident assignments.Assist in administrative activities and optimal use of program resources. Qualifications Education & ExperienceCurrent practicing registration as a Registered Nurse with the British Columbia College of Nurses and Midwives (BCCNM).Five (5) years’ recent, related experience which includes three (3) years in a community health setting, one (1) year experience in quality improvement, research and evaluation activities, and a clinical decision-support tool for severity assessment and discharge (Acute/Subacute/SNF/Rehabilitation/Behavioural Health), experience in a tertiary health care environment, or an equivalent combination of education, training and experience.Knowledge, Skills & AbilitiesBroad knowledge of nursing theory and practice within a client and family centred model of care.Broad knowledge of the BCCNM Standards for Nursing Practice.Broad knowledge of evidence based nursing practice related to patient acuity and bed utilization practices within a tertiary level teaching hospital.Broad knowledge of other health care disciplines and their role in client care and discharge planning.Broad knowledge of clinical studies methodology and data presentation.Demonstrated ability to apply critical thinking within clinical and evaluation activities.Demonstrated ability to work independently.Demonstrated ability to work collaboratively as a member of an interdisciplinary team.Demonstrated ability to demonstrate, facilitate and coach.Demonstrated ability to communicate orally and in writing.Demonstrated ability to communicate with, and deal effectively with, co-workers, physicians, other health care staff, clients and their families, and staff of outside agencies.Demonstrated ability to effectively deal with conflict situations.Demonstrated ability to adjust to new or unexpected events.Demonstrated ability to plan, organize and prioritize work.Demonstrated physical ability to perform the duties of the position.Demonstrated computerized software skills in word processing, databases, spreadsheets, presentations and internet access and ability to operate a computerized patient care information system.Ability to operate related equipment. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and ''going first'' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staffEquity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com

Customer Service Representative - ICBC Auto Do you have experience with ICBC batching and inventory for fleets? Looking for an exciting opportunity as a Customer Service Representative? Look no further! Applicants must be legally authorized to work in Canada. This role is not eligible for sponsorship, and we are unable to sponsor or take over sponsorship of an employment visa or work permit. The salary range for this position is $47,400 to $57,000. The actual salary will vary based on applicant’s education, experience, skills and abilities, as well as internal equity. Aon also offers you a bonus opportunity and comprehensive benefits package. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Each day is unique in this role. The daily work may look like any combination of tasks, such as: Analyze client inquiries by providing information on products, services and matching customer needs. Provide and process new/renewal and mid-term changes of registration, license plates, temporary operating permits, transfers, garage policies, floater plates, prorate plates, special coverage policies and cancellations for individual and fleet clients. Promote, explain and recommend coverage and additional products available within ICBC. Maintain excellent working knowledge of ICBC products and guidelines, keeping up to date with changes and new guidelines. Maintain an established book of Commercial Auto business. Create documentation, processes, procedures, policies as required. Support the account management teams with commercial Auto plan inquiries. Perform other related duties as assigned. How this opportunity is different With Aon, you'll work primarily with commercial clients, serving National, North American and Global clients. Plus, there are no weekends, statutory holidays or evenings to work, and no sales targets to meet! We'll train you on all aspects of Fleets, garage policies, pro rate, etc. Our downtown location is also conveniently close to all transit. Don't miss out on this amazing opportunity Skills and experience that will lead to success 2+ years Autoplan experience. Experience with ICBC batching and inventory. Knowledge of fleets and garage policies is beneficial but not necessary as we will train. MS Office skills; including Excel. Excellent communication and written skills. Almost all of our client communication is provided by phone and e-mail. Meticulous attention to detail, refined organizational skills and the ability to multi-task. Insurance Brokers Association of British Columbia (IBABC) Level One (1) License required. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [email protected] #LI-LK1 2539667

Requisition ID: 355494 Position Number: 20090225 Posting End Date: Open Until Filled City: Winnipeg Employer: Shared Health Site: Shared Health - Winnipeg Shared Health Department / Unit: Mental Health Mobile Crisis Services Job Stream: Clinical Union: MAHCP Anticipated Start Date: ASAP FTE: 0.70 Anticipated Shift: Days;Evenings;Weekends;On Call Work Arrangement: In Person Daily Hours Worked: 8.00;10.00 Annual Base Hours: 2080 Salary: $39.371, $40.789, $42.514, $44.050, $45.789, $47.540, $49.459, $51.376, $53.435 Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations. Position Overview The Shared Health Mental Health and Addictions program provides a range of mental health and addiction services across the healthcare continuum that support and promote recovery. Through collaboration and partnership across various health, social service and community sectors the program strives to promote mental health and well-being for all, to reduce inequities and the impact of mental health and addiction problems and to work towards sustainability of mentally healthy individuals and communities. The Crisis Response Centre is a ground-breaking development in the delivery of crisis services within Winnipeg, and upon completion, will be the first of its kind in Canada to offer a constellation of walk-in, mobile and scheduled crisis response services. Once complete, this new service will offer mental health crisis services seven days a week, 24 hours a day. The Centre will include a multi-disciplinary team of psychiatrists, nurses, social workers along with other clinicians and support workers with expertise in mental health as well as an understanding of the service needs of persons with an accompanying substance use disorder. The Crisis Stabilization is a separate but linked service that will remain at a separate location. Up to 20,000 people are anticipated to access the Crisis Response Services each year. Under the general supervision of the Manager, Crisis Response Services, Adult Mental Health, the incumbent is responsible for overseeing the day to day operations of the Mobile Crisis Service, Walk-In Crisis Services and Crisis Stabilization Unit including: Clinical Leadership and Coordination Clinical Therapeutic Interventions Clinical Supervision and Collaboration Clinical On-Call Information Management/Research Program Development and Practice Standards Education and Training Experience Minimum of four years’ related clinical experience in mental health, with experience in the provision of crisis response services required. Experience in acute care mental health considered an asset. 3 years’ experience in supervisory and managing in a unionized and interdisciplinary team environment. Experience developing and delivering education and training sessions. Demonstrated experience in working with multi-sectoral partnerships: in developing and maintain excellent working relationships with a broad range of individuals and organizations, including the ability to facilitate, collaborate and resolve conflict. The Crisis Response Centre has a mandate to provide service in French; preference will be given to bilingual (French/English) candidates. Education (Degree/Diploma/Certificate) BSW, BSc.PN, BN, OT, RPN, RN, or related health/human services degree required. Certification/Licensure/Registration Eligibility for registration in area of professional practice required. Must be able to physically access and work in a variety of community environments. Valid driver’s license and access to a vehicle. Qualifications and Skills Comprehensive knowledge of the Mental Health Crisis Response System in the Winnipeg Health Region/Shared Health and advanced expertise in Crisis Intervention, Suicide Intervention, and mental health assessment processes specific crisis response services. Sound knowledge and understanding of Evidence-Based Practice, including current knowledge of best practices in the area of mental health crisis response systems and service provision. Clinical knowledge and experience in the area of Co-Occurring Mental Health and Substance Use Disorders and the related implications for clinical practice with clients with this diagnosis. Ability to work independently with an interdisciplinary, intersectoral and intrasectoral context. Ability to handle sensitive system level issues in a multi-level service system with professionalism. Working knowledge of legislative acts governing healthcare, and specific knowledge of the Manitoba Mental Health Act, as it relates to service provision to clients in mental health crisis. Physical Requirements Not Applicable We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today. Interested candidates should select the ''Apply'' icon below to upload their cover letter, resume and copy of licenses/certification. This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment. Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE. Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted. We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Coordinator, Perioperative Support Services Job ID 2024-120452 City North Vancouver Work Location Lions Gate Hospital - NS Department Operating Rooms Home Worksite 00 - Excluded - VCHA Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Leaders & Corporate Support Salary Grade 07 Min Hourly CAD $38.13/Hr. Max Hourly CAD $54.82/Hr. Shift Times 0700-1500 Days Off Saturday, Stats, Sunday Position Start Date As soon as possible Salary The salary range for this position is CAD $38.13/Hr. - CAD $54.82/Hr. Job Summary Come work as an Coordinator, Perioperative Support Services with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for an Coordinator, Perioperative Support Services to join the Operating Rooms team. Apply today to join our team! As a Coordinator, Perioperative Support Services with Vancouver Coastal Health you will:Report to the Manager Operating Room (OR) Equipment & Supplies.A member of the OR management team in the strategic and operations planning and development of policies and procedures for the program, and is responsible for overseeing the day-to-day operational requirements of assigned area(s) within the program.Supervise staff for the assigned area(s) including making determinations on selection and discipline, approving or declining special leave requests made by union staff, providing leadership and guidance to team members, and coordinating related training and orientation.Lead discussions with managers, surgeons, anesthesiologists, other supervisors, and surgical staff in identifying the appropriate equipment and supplies to support their clinical practice in providing effective patient care.Prepare reports regarding statistical product budget analysis and provide recommendations in developing authority-wide strategic plans for the standardization of safe and cost effective OR equipment and supplies. Analyzes trends and identifies opportunities for the development of innovative processes that optimize resource use, and continually improve service delivery within a fast paced, high volume operating room environment.Interact regularly with colleagues and co-workers regarding assigned area(s) service delivery and operational activities and communicates with key internal and external stakeholders, committees and task groups as required for conducting daily business and achieving program goals and objectives.Maintain on-going consultation with existing and prospective user/clients to formulate and develop strategies and process improvements. Participates in quality assurance activities, and provides input into budget for assigned area(s). Qualifications Education & ExperienceBachelor’s Degree in Business Administration or a related fieldA minimum of five (5) years’ recent, related experience in a complex, fast-paced health care environment with progressive leadership experience including supervisory experience or an equivalent combination of education, training and experience.Computer literacy with word processing, spreadsheet, graphics and database programs (such as MS Word, PowerPoint, Excel, Access and ORMIS) is required.Knowledge & AbilitiesSkillfully coordinates activities of staff to ensure effective service delivery using strong leadership, coaching, mentoring and communication abilities.Provides knowledgeable input into the planning and development of the budget and monitors expenditures and makes recommendations for corrective remedial action as required.Uses an understanding of customer needs to develop both strategic and tactical solutions to achieve objectives and ensure user needs are met.Uses strong interpersonal and customer relations skills to deal with a variety of stakeholders both internal and external to the organization.Uses analytical abilities to review current processes, identify areas for standardization and improvement, and formulate policies and procedures.Effectively utilizes verbal, written and technological communication skills when obtaining information, providing advice/information and otherwise communicating electronically, verbally or in written format.Keeps up-to-date with current trends, topics and issues pertaining to OR equipment and supplies and acts as a resource to key stakeholders. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionThe Global HR Employee Experience Design team is all about creating experiences employees love and is focused on understanding the needs of its colleagues and providing solutions that simplify the complex to make lives easier. By enabling personalized, curated experiences in the moments that matter, we help make every day better. As a Workday Configuration Lead Consultant, within the Global HR Employee Experience Team, you are always looking for ways to innovate and improve the Employee Experience, promoting and advocating for our technology. You are a domain expert that is plugged in to what’s happening in Workday and other HR technology through peer networks, vendor resources like Workday Community and other available resources. You enjoy constantly learning and applying new advances in technology for the organization that exemplify and uphold our vision and strategy.Because you are highly technical, strategic and end-user focused, you’re able to identify problems or risks and develop forward thinking solutions that you can authoritatively explain back to the clients using visuals and language they can understand. You know when to challenge, when to ask for help or when to go above and beyond for success.You’ll think and act globally while addressing local nuances when creating the right technology solutions. You will collaborate and build partnerships across HR as well as with Group Functions Technology (GFT), Compliance, Finance and other areas of the business.This position is full-time, hybrid role.What will you do?Reporting to the Director, Experience Solutions you will:Partner with key customers to deliver on cyclical activities (Performance Cycles, Annual Compensation Cycles, Goal Setting, etc.), leading improvements and problem solving related to the processesServe as a solution domain expert, supporting the discovery, design, configuration, documentation, testing and post-implementation of HR system enhancementsAct as technical support to create and maintain custom reports and dashboards in our various HR tools (Workday, Salesforce, PowerBi, etc.) to support our clients and the Advanced Analytic teamBe responsible for configuration, testing and implementation of system upgrades, ensuring compliance with our process and proceduresCreate and maintain detailed configuration and standard Operating procedures (SOPs)Balance multiple concurrent projects that require inputs from multi-functional partners while leading expectations and impact on end usersIn a supporting role assist with impact assessments, regression testing and communication plansStay ahead of the latest advancements and opportunities within our suite of HR technology (Workday, Cornerstone, Salesforce, EdCast etc.)Required Qualifications:Experience with Workday required3+ Years of HRIS configuration2 + recruiting, time off and time tracking configuration in Workday is preferredFunctional experience working across the HR field supporting HR programs and cyclical events across Talent Management, Talent Acquisition, Compensation, Time and AbsenceExperience with large global organization and able to implement solutions under tight timelines and prioritize work effectively to deliver successfullyDemonstrated experience handling highly sensitive and confidential information with discretion and professionalism within data privacy standardsAdditional Education and Experience:Experience with ADP Global View (PECI, PICOF, EXPR) an assetWorkday Studio experience and/or Workday Pro Certification(s) an assetExperience with JIRA or use and configuration of Salesforce for Case Management or similar application an assetExperience working in agile environment an assetKey Skills:Excellent customer service, communication and relationship building skills, including assessing needs, building rapport, and managing expectations through open and frequent communicationDeep technical acumen, logic, judgement, and decision makingProven demonstration of initiative and desire to build skills in new areasSolid understanding of data - how to obtain, how to interpret, how to use for analysis and to help drive decisionsSolid consulting experience e.g., experience presenting, explaining complex functionality, developing ability to influenceExemplify ethics and uphold all data privacy and compliance policiesWhat can we offer you? A competitive salary and benefits packages A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills A focus on growing your career path with us Flexible work policies and strong work-life balance Professional development and leadership opportunities Our commitment to you Values-first culture We lead with our Values every day and bring them to life together. Boundless opportunity We create opportunities to learn and grow at every stage of your career. Continuous innovation Delivering the promise of Diversity, Equity and Inclusion We foster an inclusive workplace where everyone thrives. Championing Corporate Citizenship We build a business that benefits all stakeholders and has a positive social and environmental impact#LI-HybridAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationToronto, OntarioSalary range is expected to be between$84,375.00 CAD - $151,875.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

Transition Services Coordinator (RN) - Nursing Job ID 2024-120833 City Richmond Work Location Rich Community Hlth Services Department Transition Services Home Worksite 30 - Richmond Community/RMHT Labour Agreement Nurses' Bargaining Association Union 200 - Nurses BCNU Position Type Baseline Job Status Regular Part-Time FTE 0.54 Standard Hours / Week 20.25 Job Category Nursing Salary Grade L4 Min Hourly CAD $49.20/Hr. Max Hourly CAD $63.47/Hr. Shift Times 0800-1612 Days Off Saturday, Sunday, Tuesday, Wednesday Position Start Date As soon as possible Salary The salary range for this position is CAD $49.20/Hr. - CAD $63.47/Hr. Job Summary Come work as a Transition Services Coordinator with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for a Registered Nurse to join the Transition Services team in Richmnond, BC. Apply today to join our team! As a Transition Services Coordinator with VCH, you will:Lead and facilitate acute to community transitions by assessing and evaluating clinical and functional need and coordinating community staff/resources in carrying out the care following discharge from an acute site.Be responsible and accountable for the development and effectiveness of policies, procedures and standards for the transition services program in community care.Coach and encourage acute and community colleagues to embrace new and evolving clinical pathways and practice (Home is Best).Plan and facilitate clinical discussions to support safe client discharges with care teams and other health care professionals; advise on the availability and eligibility for community services.Make community referrals based on client needs, urgency and best practices to determine the appropriate treatment; educate and provide consultation to the client/family.Coordinate transition of clients to long term care, utilizing clinical decision support tools (Inter-RAI MDS) as appropriate.Document and maintain client records and clinical assessments.Participate on committees as directed.Coordinate care given by others in an area or unit by way of assigning service priority to various Home Health teams and making/adjusting client/patient/resident assignments.Assist in administrative activities and optimal use of program resources. Qualifications Education & ExperienceCurrent practicing registration as a Registered Nurse with the British Columbia College of Nurses and Midwives (BCCNM).Five (5) years’ recent, related experience which includes three (3) years in a community health setting, one (1) year experience in quality improvement, research and evaluation activities, and a clinical decision-support tool for severity assessment and discharge (Acute/Subacute/SNF/Rehabilitation/Behavioural Health), experience in a tertiary health care environment, or an equivalent combination of education, training and experience.Knowledge, Skills & AbilitiesBroad knowledge of nursing theory and practice within a client and family centred model of care.Broad knowledge of the BCCNM Standards for Nursing Practice.Broad knowledge of evidence based nursing practice related to patient acuity and bed utilization practices within a tertiary level teaching hospital.Broad knowledge of other health care disciplines and their role in client care and discharge planning.Broad knowledge of clinical studies methodology and data presentation.Demonstrated ability to apply critical thinking within clinical and evaluation activities.Demonstrated ability to work independently.Demonstrated ability to work collaboratively as a member of an interdisciplinary team.Demonstrated ability to demonstrate, facilitate and coach.Demonstrated ability to communicate orally and in writing.Demonstrated ability to communicate with, and deal effectively with, co-workers, physicians, other health care staff, clients and their families, and staff of outside agencies.Demonstrated ability to effectively deal with conflict situations.Demonstrated ability to adjust to new or unexpected events.Demonstrated ability to plan, organize and prioritize work.Demonstrated physical ability to perform the duties of the position.Demonstrated computerized software skills in word processing, databases, spreadsheets, presentations and internet access and ability to operate a computerized patient care information system.Ability to operate related equipment. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and ''going first'' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staffEquity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com

We are currently seeking a Guest Service Lead to join us at Stanley Park Brewing Restaurant & Brewpub in Vancouver!Located at the Beach Avenue entrance of Stanley Park, our Brewpub & Restaurant is nestled amongst the pitch & putt, lawn bowling and tennis courts, and just steps away from some of the best recreational trails and viewpoints in Vancouver.This is a fixed-term opportunity ending October 15th, 2024, with the opportunity for an extension. Part-time and full-time opportunities are available!As a Guest Service Lead, you are responsible for creating a world-class guest experience from the moment our guests arrive at the Host Stand. As a leader, you exude genuine warmth and care and seek opportunities to deliver the unexpected. You treat each guest as a VIP, delivering a highly orchestrated, seamless and personalized guest experience. The team looks to you for your leadership and professionalism; you are unwavering in demanding and challenging situations.As a Guest Service Lead, you will:Create and maintain the flow of the restaurant. Create and maintain the flow of guests into the restaurant to ensure our Culinary & Service teams can deliver an exceptional product.Work with technology to enhance the guest experience. Support the teams around you using guest interaction technologies including Skip the Dishes, Door Dash, OpenTable and more.Create authentic connections in every interaction. Elevate the guest experience through fun, engaging and meaningful conversations with guests.Be a problem solver and a supportive team player. Tackle problems by using your multi-tasking and communication skills and be empowered to make decisions for you and your team members.Listen to your guests' comments and queries. Resolve customer complaints, requests and queries as they arise.Terms of EmploymentThis is a seasonal opportunity ending October 15, 2024, with the opportunity for an extensionHours and shifts may vary. Includes working evenings, weekends and holidays.Compensation is $20.00 per hour plus gratuity share and free meal each shiftPart-time or Full-time (up to 40 hours per week) flexible schedule with the ability to work days, nights, weekends and holidaysAnticipated start date March/April

Are you passionate about working with people and technology? We are hiring immediately for a Store Technical Service Representative, which we call an In Store Service Agent 1. In this role, you will provide technical support to customers by understanding their needs and creating solutions.Join us and grow your career with our retail team as a Store Technical Service Representative. What you'll do as a Store Technical Service Representative:Create an amazing customer experienceAssist customers with computer setup, diagnostics, and repairsShare your passion for tech and your product knowledgeWhat we're looking for: Enthusiasm to support and assist our customers 6+ months' experience in a similar roleFlexibility to adapt to dynamic situations in a fast-paced environment A commitment to maintaining a safe and fun working environment Excellent communication skillsWhy you'll love it here: Flexible schedules as per business needs Employee discounts on awesome tech Competitive compensation and benefits An inclusive, fun, and supportive team who you will quickly call friends Training programs to build new and transferable skills and achieve certifications Join our amazing team! We are looking for people just like you. About Best Buy As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Annually recognized as one of Canada's Top 100 Employers, our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech. Grow your career in development roles (In Store Service Agent 2/3, Team Lead). Whatever the role, we strive to give our people the necessary tools and training to make a difference. 745 Kanata Avenue, Kanata, ON K2T 1H9

Are you passionate about working with people and technology? We are hiring immediately for a Customer Service Representative (Cashier), which we call an Omni-Channel Specialist at Best Buy. As a Customer Service Representative (Cashier), you will process our customers' purchases, returns, trade-ins and more.No experience required, we will equip you with the skills and knowledge to confidently assist our customers.Join us and grow your career with our retail team as a Customer Service Representative.What you'll do:Create an amazing customer experience at the checkout or the customer service counterRespond to questions and share your product knowledgeEnsure store signage is accurate and open box items are appropriately markedEnsure shelves and displays are well-stocked and organizedComplete pre-opening and post-closing tasksWhat we're looking for:Enthusiasm to assist customersFlexibility to adapt to dynamic situations in a fast-paced environmentA commitment to maintaining a safe and fun working environmentWhy you'll love it here:Flexible schedules as per business needsEmployee discounts on awesome techCompetitive compensation and benefitsAn inclusive, fun, and supportive team who you will quickly call friendsTraining programs to build new and transferable skills and achieve certificationsJoin our amazing team!We are looking for people just like you.About Best BuyAs Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Annually recognized as one of Canada's Top 100 Employers, our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.Grow your career in similar roles (Sales Associate, Online Order Pick-up Specialist) or development roles (Team Lead, Assistant Store Leader, Store Leader).Whatever the role, we strive to give our people the necessary tools and training to make a difference. Base pay range Hourly pay rate: $16.75 - $17.25Pay may vary by province. Pay listed is for the location advertised. 779 McCallum Drive, Victoria, BC V9B 6A2

Are you passionate about working with people and technology? We are hiring immediately for a Customer Service Representative (Cashier), which we call an Omni-Channel Specialist at Best Buy. As a Customer Service Representative (Cashier), you will process our customers' purchases, returns, trade-ins and more.No experience required, we will equip you with the skills and knowledge to confidently assist our customers.Join us and grow your career with our retail team as a Customer Service Representative.What you'll do:Create an amazing customer experience at the checkout or the customer service counterRespond to questions and share your product knowledgeEnsure store signage is accurate and open box items are appropriately markedEnsure shelves and displays are well-stocked and organizedComplete pre-opening and post-closing tasksWhat we're looking for:Enthusiasm to assist customersFlexibility to adapt to dynamic situations in a fast-paced environmentA commitment to maintaining a safe and fun working environmentWhy you'll love it here:Flexible schedules as per business needsEmployee discounts on awesome techCompetitive compensation and benefitsAn inclusive, fun, and supportive team who you will quickly call friendsTraining programs to build new and transferable skills and achieve certificationsJoin our amazing team!We are looking for people just like you.About Best BuyAs Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Annually recognized as one of Canada's Top 100 Employers, our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.Grow your career in similar roles (Sales Associate, Online Order Pick-up Specialist) or development roles (Team Lead, Assistant Store Leader, Store Leader).Whatever the role, we strive to give our people the necessary tools and training to make a difference.Unit C - 225 High Tech Road, Richmond Hill, ON L4B 0A6

The Manager, HR Employee Services will develop, refine & implement back-end HR operational standards and administrative procedures to elevate the manager and employee experience, to enable growth and organizational capacity through best practices, process/system improvement methodologies and project management. This position will leverage leading edge technology and analytics to execute through standardization, governance and collaboration with the entire HR team.Note: This position qualifies for an optional hybrid work schedule after 90 days of onsite work and onboarding. Employee will be subject to the terms of the Flexible Work Policy Agreement. Note: This is a 12 month limited term employment opportunity including extended health benefits and 3-weeks' vacation.What you'll do Provide leadership to a team of HR Support Specialists responsible for the support of all HR administration and employee data maintenance Oversee the resolution of inquiries from employees, HR and managers. Build and execute strategy for the Human Resources Employee Services that drive improvements and positively impacts the employee experience Develops and implements the processes necessary to manage a multi-tier service center and ensures appropriate standards are in place to evaluate and optimize service delivery and service quality; including timely monitoring and management of calls, emails, data entry, surveys, etc. Create and maintain knowledge-based materials such as process workflows, detailed step-by-step procedures or job aides and ensures team usage Foster a collaborative team culture of high standards, strong productivity, executional excellence and innovation Provide high level of service to internal customers to enable the success of HR and the businesses they support Analyze key performance data to partner with internal and HR partners to identify, recommend and drive process improvements. Develop and collaborate in the development and implementation of both new and/or changes to supporting HR system Proactively identify opportunities and make recommendations for continuous improvement in various HR Systems and business intelligence tools and leads HR process improvement initiatives What you'll bring Bachelor's degree in Human Resources or equivalent combination of education and experience. 7-10 years of experience in human resources or business service operations team in a unionized environment 3-5 years management experience or equivalent project lead experience CPHR designation would be an asset Previous experience building an HR shared services model Proven ability to lead and inspire a team with a focus on team engagement and development Strong collaboration and influencing skills Strong operations management capabilities and experience managing large delivery focused teams Ability to set strategic vision and operationalize the vision into an execution plan/roadmap Proven ability to make judgment calls and sound, ethical decisions displaying a heightened level of responsibility, confidentiality, integrity and professionalism Strong attention to detail and high work standards in support of accurate, flawless delivery Ability to develop detailed work plans with appropriate resource requirements Project management skills including the ability to organize, execute and plan large-scale projects Experience implementing and managing HR technology programs including change management and communications Why you'll love working here This role provides you a very competitive salary in line with the successful candidate's experience. We also provide a best-in-class health and wellness benefits package for this position that includes such things as full health care (including unlimited physiotherapy), dental, vision, medical leave coverage, wellness/fitness reimbursement for memberships or registration fees, and an Employee Family Assistance Program (EFAP) through Homewood Health Parking is included and to assist those that are using transit, we operate a complimentary shuttle bus Monday through Friday with various pick up and drop off points around North Vancouver. The estimated salary for this position is $103,500 - $126,500. In determining final salary, Seaspan considers many factors including the successful Candidate's skillset and experience as well as position location and internal equity. The final base salary offer will be at the Company's sole discretion and presented as part of a competitive total compensation package.#LI-JG1 #LI-HYBRID