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Overview of salaries statistics of the profession "Recruitment HR Advisor in Canada"

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HR Consultant, Retail Stores
Staples Canada, Hamilton, ON
Who we are: Staples Canada is The Working and Learning Company; we are dynamic, inspiring partners to our customers and the communities in which we live. We are always looking for people who are curious, approachable, passionate and solution finders. Let's work, learn and grow together. We are building an inclusive and diverse team: Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do: As the Human Resources Business Partner, you will work closely with your client group to solve problems and to embrace new business initiatives. Working with the District Manager and Store teams, you will spend your days championing change and modelling our culture. Specifically, you will: • Serve as a trusted advisor on all people matters in your districts. • Educate store managers and regional leaders on the best practices for employee engagement and talent management. • Ensure your stores are attracting and developing the best talent • Promote a healthy, safe and engaged work place in all of your interactions. • Communicate in a concise and clear way to all the different audiences you encounter. • Partner with different leaders in the organization to help deliver business results. • Participate in regional and national projects that align to our business drivers. Some of what you will need: • +3 years of Human Resources experience including employee relations and recruitment. • Previous work in a customer centric environment including retail, food service, and/or hospitality • Demonstrated ability to guide change initiatives • A bachelor's degree or certificate in Human Resources or another applicable area of study • Strong computer and organizational skills • Ability to be a dynamic, inspiring partner to our customers and for our associates • Curious • Approachable • Passionate • Solutions Finder Some of what you will get • Associate discount • Health and Dental benefits • RRSP/DPSP • Performance bonuses • Learning & Development programs • And more... Additional Information • The role demands ability to travel when required - approximately 25% of time. #bringyourpassion
HR Consultant, Retail Stores
Staples Canada, Kitchener, ON
Who we are: Staples Canada is The Working and Learning Company; we are dynamic, inspiring partners to our customers and the communities in which we live. We are always looking for people who are curious, approachable, passionate and solution finders. Let's work, learn and grow together. We are building an inclusive and diverse team: Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do: As the Human Resources Business Partner, you will work closely with your client group to solve problems and to embrace new business initiatives. Working with the District Manager and Store teams, you will spend your days championing change and modelling our culture. Specifically, you will: • Serve as a trusted advisor on all people matters in your districts. • Educate store managers and regional leaders on the best practices for employee engagement and talent management. • Ensure your stores are attracting and developing the best talent • Promote a healthy, safe and engaged work place in all of your interactions. • Communicate in a concise and clear way to all the different audiences you encounter. • Partner with different leaders in the organization to help deliver business results. • Participate in regional and national projects that align to our business drivers. Some of what you will need: • +3 years of Human Resources experience including employee relations and recruitment. • Previous work in a customer centric environment including retail, food service, and/or hospitality • Demonstrated ability to guide change initiatives • A bachelor's degree or certificate in Human Resources or another applicable area of study • Strong computer and organizational skills • Ability to be a dynamic, inspiring partner to our customers and for our associates • Curious • Approachable • Passionate • Solutions Finder Some of what you will get • Associate discount • Health and Dental benefits • RRSP/DPSP • Performance bonuses • Learning & Development programs • And more... Additional Information • The role demands ability to travel when required - approximately 25% of time. #bringyourpassion
HR Consultant, Retail Stores
Staples Canada, London, ON
Who we are: Staples Canada is The Working and Learning Company; we are dynamic, inspiring partners to our customers and the communities in which we live. We are always looking for people who are curious, approachable, passionate and solution finders. Let's work, learn and grow together. We are building an inclusive and diverse team: Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do: As the Human Resources Business Partner, you will work closely with your client group to solve problems and to embrace new business initiatives. Working with the District Manager and Store teams, you will spend your days championing change and modelling our culture. Specifically, you will: • Serve as a trusted advisor on all people matters in your districts. • Educate store managers and regional leaders on the best practices for employee engagement and talent management. • Ensure your stores are attracting and developing the best talent • Promote a healthy, safe and engaged work place in all of your interactions. • Communicate in a concise and clear way to all the different audiences you encounter. • Partner with different leaders in the organization to help deliver business results. • Participate in regional and national projects that align to our business drivers. Some of what you will need: • +3 years of Human Resources experience including employee relations and recruitment. • Previous work in a customer centric environment including retail, food service, and/or hospitality • Demonstrated ability to guide change initiatives • A bachelor's degree or certificate in Human Resources or another applicable area of study • Strong computer and organizational skills • Ability to be a dynamic, inspiring partner to our customers and for our associates • Curious • Approachable • Passionate • Solutions Finder Some of what you will get • Associate discount • Health and Dental benefits • RRSP/DPSP • Performance bonuses • Learning & Development programs • And more... Additional Information • The role demands ability to travel when required - approximately 25% of time. #bringyourpassion
HR Consultant, Retail Stores
Staples Canada, Waterloo, ON
Who we are: Staples Canada is The Working and Learning Company; we are dynamic, inspiring partners to our customers and the communities in which we live. We are always looking for people who are curious, approachable, passionate and solution finders. Let's work, learn and grow together. We are building an inclusive and diverse team: Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do: As the Human Resources Business Partner, you will work closely with your client group to solve problems and to embrace new business initiatives. Working with the District Manager and Store teams, you will spend your days championing change and modelling our culture. Specifically, you will: • Serve as a trusted advisor on all people matters in your districts. • Educate store managers and regional leaders on the best practices for employee engagement and talent management. • Ensure your stores are attracting and developing the best talent • Promote a healthy, safe and engaged work place in all of your interactions. • Communicate in a concise and clear way to all the different audiences you encounter. • Partner with different leaders in the organization to help deliver business results. • Participate in regional and national projects that align to our business drivers. Some of what you will need: • +3 years of Human Resources experience including employee relations and recruitment. • Previous work in a customer centric environment including retail, food service, and/or hospitality • Demonstrated ability to guide change initiatives • A bachelor's degree or certificate in Human Resources or another applicable area of study • Strong computer and organizational skills • Ability to be a dynamic, inspiring partner to our customers and for our associates • Curious • Approachable • Passionate • Solutions Finder Some of what you will get • Associate discount • Health and Dental benefits • RRSP/DPSP • Performance bonuses • Learning & Development programs • And more... Additional Information • The role demands ability to travel when required - approximately 25% of time. #bringyourpassion
Parts and Service Advisor
MountainCrest Personnel Inc., Surrey, BC
Parts and Service Advisor:  Harvey 2458Due to growth, our company is currently seeking a detail oriented, dynamic, and motivated individual, to join our Parts and Service team.Our company is a leader in heavy equipment sales and distribution in Canada, and have been for more than 26 years.Beginning as a service provider with a focus on intermodal container handling equipment, the company has expanded to offer a wide-ranging choice of new and pre-owned heavy equipment for sale and rental, and services a diverse range of customers in several major industries.The ideal candidate will assist the parts and service department in delivering a superior customer service experience.The successful candidate will also act as yard equipment person. WHAT WE REQUIRE:The duties and functions of this position will include, but are not limited to:Branch Shipping and Receiving duties.Coordinate international shipping including customs documentation.Loading and unloading of Heavy and Light equipment.Reporting to Service Manager weekly, open work order reports and time billings.Adhere to companies Safety policies.Track and bill technician’s times on all work orders.Ensure technician’s paperwork is complete and handed in on a timely basis.Ensure all outside purchased parts are billed to proper work orders.Ensure warranty claims are input promptly and timely.Schedule Technician service calls.Invoice customer completed jobs and ensure proper information is entered onto computer system.Maintain and adhere to all company policies.Schedule all regular and planned Maintenance calls. QUALIFICATIONS:Candidate must be proficient with Microsoft computer programs, must have the ability to multitask, organize and prioritize work in a fast-paced environment.Heavy equipment operation preferred.Attention to detail is essential.Service desk experience and an excellent telephone manner to attend incoming calls and make multiple outgoing calls are also critical skill sets.Strong communication skills, via phone, email, and in-person.Exercising discretion and confidentiality, with sensitive company information.Able to work independently.Experience with international shipping including border and customs documentation and requirements a definite asset.Post-Secondary Education and proven experience working in a parts and service operation (specific knowledge of the heavy equipment/truck parts industry is a definite asset.Willingness also to learn new products and systems is a key asset.The successful candidate must have a valid Class 1 Driver’s License.  This is a fulltime positionSalary of $25 to $35 per hour, depending on working experience.Comprehensive health and dental plan.Company pension plan.Opportunities for advancement  
Service Advisor - Mercedes-Benz Surrey
OpenRoad Auto Group, Surrey, BC
UNLIMITED POSSIBILITIES AHEADPosition:Service AdvisorStatus:Full-TimeDealership: Mercedes-Benz SurreyDepartment:Service Compensation: $75,000-$95,000 per annum *this is a commissioned position - wages commensurate experience & productivity We believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives Internal and external, training & development opportunities for skill development and growth Be part of a collaborative, friendly and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive extended health and dental plan tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Handle customer inquiries promptly and accurately, listen to vehicle concerns and write repair orders. Ensure repair orders and all paperwork is legibly and accurately completed, with all customer requests or points of concern documented. Obtain all customer (including signature) and vehicle data and fill in required spaces on all repair orders. Process all paperwork as jobs are completed. Review all repairs and changes with the customer upon delivery of the vehicle. Assist in scheduling customer vehicles for service work by allowing adequate time for repairs/maintenance and securing additional time as required. Monitor work-in-progress to ensure that repairs are being performed properly and time schedule is being met as promised. Notify customers if delays are expected or additional work is needed. Use service files to suggest additional repairs or services if required. Estimate costs and completion times, do not hesitate to ask the Service Manager for assistance. Identify and give special attention to repeat repairs, and assign the original technician on all comeback jobs. Notify customers when backorder parts become available. Determine warranty coverage and verify repair date, mileage, etc. Resolve all customer complaints for a win/win outcome. Implement/suggest preventative measures to reduce the number of complaints. Perform walk-around inspection on all customer vehicles noting damage such as scratches, dents, missing hubcaps, etc. Arrange for alternate transportation as needed and manage loaner vehicles. Work to improve dealership CSI and general customer satisfaction in accordance with OpenRoad's philosophies, policies, and procedures. Maintain paperwork and ensure the reception area is in a clean and orderly fashion. Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Working knowledge of automotive equipment. Knowledge of techniques of customer satisfaction and retention. Ability to maintain records and prepare reports using a computerized equipment maintenance system. Ability to work cooperatively with all levels of the organization. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to operate assigned equipment. Ability to make sound decisions in a manner consistent with the essential job functions. A valid British Columbia driver's license, with a clean driving record. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3464 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!
Retail Stores - Mandarin Speaking Style Advisor
Aritzia,
THE TEAM The mission of the Retail Team is to deliver world-class client experiences. THE OPPORTUNITY You look good here. Join our high performance Retail team as we deliver Everyday Luxury to the world. We're proud to offer industry leading wages starting at $20-$30/hr with unlimited growth potential. You'll experience a world-class Retail education . We offer a comprehensive onboarding program and ongoing opportunities for continued development through exposure and experience. Welcome to endless opportunities to advance your career. Did you know Aritzia's CEO, Jennifer Wong, started in our stores as a Style Advisor? THE ROLES As a Style Advisor, you will: Sell clothes and earn client confidence through unparalleled styling expertise Deliver world-class experiences by creating meaningful, memorable moments Build deep and personalized connections with our clients, enhancing their loyalty and affinity to Aritzia As a Service Advisor, you will: Accurately and efficiently process transactions while treating product like gold and delivering a world-class client experienceSupport service counter operations, including managing the line up to ensure clients are serviced as quickly as possible and handling client purchases and product returnsAs an Inventory Associate, you will:Accurately and efficiently process incoming and outgoing shipmentsUphold the standards of product display, ensuring the right product is in the right place in the right quantitiesSupport in the seamless operations of all aspects of the retail space, including window installations, fitting room operations, supplies and equipment management, and technology supportAs a Merchandiser, you will:Strategically place product on the sales floorTranslate the product story through creative merchandisingValidate the standards of product display, ensuring the right product is in the right place in the right quantities THE QUALIFICATIONS Aritzia Retail Associates have: An aspirational sense of individual style The desire to thrive on a high performance team The passion for providing world-class client service The commitment to learn and apply Aritzia's Values THE PERKS: You will receive industry-leading pay & benefits at Aritzia:Competitive Pay Package - Industry leading pay with wages starting at $20-$30/hr and a commitment to performance-based pay increases.Product Discount - Our famous product discount of 40%-50% off, online and in store.Aspirational Workspace - Every detail is considered to connect to the energy of the culture.Set your Schedule - We strive to align with your availability and preferred working hours (some restrictions apply).Career Progression - We foster growth. Our boutiques are the best place to start your career with Aritzia. Enjoy personalized career development and be first in line for opportunities in our other workplaces, including roles at our Support Office. Apply online or in your local store today. ARITZIAAritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.
Senior Policy Advisor
Ministry Of Health, Toronto, Ontario
An exciting opportunity exists with the Home and Community Care Branch, for analytical, results-oriented professionals interested in developing strategic health policy for Ontario. Working with a team committed to improving the quality and delivery of publicly-funded health care services, you will help set strategic direction for Ontario's health care system.OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.What can I expect to do in this role?In this role, you will:- Develop innovative health policy options and recommendations based on evidence-based policy research, analysis and synthesis.- Provide leadership and expertise in researching, designing and implementing health policies and strategies that improve Ontarians' access to a quality, integrated publicly funded health system.- Provide project leadership on health system policy and strategic initiatives.- Develop partnership with key health system stakeholders.How do I qualify?Policy Development and Research Expertise- You have knowledge of policy and legislative processes- You have knowledge of program development and implementation- You have experience in using policy and research tools, methods and techniques- You can assess the effectiveness of policies/programs against Ministry initiatives and goalsCritical Thinking, Creativity and Communication Skills- You are a critical thinker who can define problems based on a systems view, conceptualize complex issues and creatively develop coherent results-oriented plans to achieve improvement- You can respond to issues, provide recommendations and prepare reports using standard computer software- You can create, lead and present research findings to senior managementRelationship and Project Management Skills- You have demonstrated experience leading projects from concept to implementation using initiative and drive.- You can work collaboratively to resolve issues, negotiate changes and shifts in priorities- You can lead consultations with stakeholders, ensuring a shared understandingHealth Care System Knowledge- You have knowledge of the health services and programs available for seniors in Ontario- You have an understanding of the healthcare system, structures, processes, stakeholder groups and affected populations- You have the ability to understand how healthcare services are delivered in Ontario, the role of the ministry and Local Health Integration Networks (LHINs), and the levers and instruments of changeAdditional InformationAddress:- 1 English Permanent, 56 Wellesley St, Toronto, Toronto RegionCompensation Group:Association of Management, Administrative and Professional Crown Employees of OntarioUnderstanding the job ad - definitionsSchedule:6Category:Policy and AnalysisPosted on:Wednesday, November 1, 2023Note:- The information that you provide for the purpose of this competition and the results from this competition may be used to fill other positions. These positions may be of various tenures including short-term assignments. Your information and the results from this competition will be retained for the purpose of filling vacancies in accordance with the applicable collective agreement or policy provisions.- E-HL-206328/23How to apply:1. You must apply online by visiting www.ontario.ca/careers. You must enter the job id number in the Job ID search field to locate the job ad.2. Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.3. Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.4. Read the job description to make sure you understand this job.5. OPS employees are required to quote their WIN EMPLOYEE ID number when applying.6. If you require a disability related accommodation in order to participate in the recruitment process, please Contact Us to provide your contact information. Recruitment services team will contact you within 48 hours.All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.Remember: The deadline to apply is Tuesday, November 21, 2023 11:59 pm EST. Late applications will not be accepted.We thank you for your interest. Only those selected for further screening or an interview will be contacted.The Ontario Public Service is an inclusive employer.Accommodation is available under the Ontario's Human Rights Code .***La Direction des soins a domicile et en milieu communautaire offre une possibilite interessante aux professionnels de l'analyse, orientes vers les resultats, que l'elaboration d'une politique strategique en matiere de sante pour l'Ontario interesse. Au sein d'une equipe determinee a ameliorer la qualite et la prestation des services de soins de sante finances par l'Etat, vous contribuerez a definir l'orientation strategique du systeme de soins de sante de l'Ontario.Engagement de la FPO a l'egard de la diversite, de l'inclusion, de l'accessibilite et de la lutte contre le racisme :Nous sommes resolus a batir une main-d'oeuvre representative des gens que nous servons, de meme qu'a promouvoir la diversite, l'antiracisme, l'inclusion, l'accessibilite, le merite, le respect et l'equite en milieu de travail.Nous invitons toutes les personnes interessees a postuler, tout particulierement les personnes handicapees, autochtones, noires, racisees, de diverses origines ethniques et culturelles, de diverses orientations sexuelles et de diverses identites et expressions de genre.Rendez-vous sur les pages presentant la Politique de la FPO pour la lutte contre le racisme et le Plan directeur pour l'inclusion et la diversite au sein de la FPO pour en savoir plus sur son engagement a l'egard de l'egalite raciale, de l'accessibilite, de la diversite et de l'inclusion dans la fonction publique.Nous offrons des mesures d'adaptation des emplois tout au long du processus de recrutement et pour tout ce qui touche l'emploi, conformement au Code des droits de la personne de l'Ontario. Si vous avez besoin que l'on prenne des mesures d'adaptation liees a un handicap, veuillez vous reporter aux instructions ci-dessous.Quelles seront mes fonctions dans ce poste?Voici les fonctions associees a ce role :- Elaborer des options et des recommandations novatrices en matiere de politique de sante en s'appuyant sur la recherche, l'analyse et la synthese fondees sur des donnees probantes.- Assurer un leadership et apporter une expertise en recherche, conception et mise en oeuvre de politiques et de strategies de sante qui ameliorent l'acces des Ontariens a un systeme de sante de qualite, integre et finance par l'Etat.- Assurer la direction de projets relatifs a la politique et aux initiatives strategiques liees au systeme de sante.- Etablir un partenariat avec les principaux intervenants du systeme de sante.A quelles exigences dois-je repondre?Expertise en matiere d'elaboration de politique et de recherche- Vous avez une connaissance des processus politiques et legislatifs- Vous avez une connaissance de l'elaboration et de la mise en oeuvre de programmes- Vous avez de l'experience dans l'utilisation d'outils, de methodes et de techniques en matiere de politique et de recherche.- Vous pouvez evaluer l'efficacite des politiques/programmes par rapport aux initiatives et aux objectifs du Ministere.Pensee critique, creativite et competences en communications- Vous etes un penseur critique, capable de definir les problemes selon une vision systemique, de conceptualiser des questions complexes et d'elaborer de maniere creative des plans coherents axes sur les resultats a des fins d'ameliorations.- Vous pouvez repondre aux questions, formuler des recommandations et preparer des rapports a l'aide de logiciels courants.- Vous pouvez creer, diriger et presenter a la haute direction des resultats de recherche.Competences en relations et gestion de projet- Vous avez une experience averee de la conduite de projets, de la conception a la mise en oeuvre, en faisant preuve d'initiative et de dynamisme.- Vous pouvez travailler en collaboration pour resoudre des problemes, negocier des changements et des reorientations de priorites.- Vous pouvez mener des consultations aupres des intervenants, en veillant a ce que la comprehension soit commune.Connaissance du systeme de soins de sante- Vous avez une connaissance des services et programmes de sante offerts aux personnes agees en Ontario.- Vous comprenez le systeme de soins de sante, ses structures, ses processus, les groupes d'intervenants et les populations concernees.- Vous etes en mesure de comprendre le mode de prestation des services de soins de sante en Ontario, le role du ministere et des reseaux locaux d'integration des services de sante (RLISS), ainsi que les leviers et les instruments du changement.Renseignements supplementairesAdresse:- 1 anglais Permanent(s), 56 Wellesley St, Toronto, Region TorontoGroupe de remuneration:Association des employees et employes gestionnaires, administratifs et professionnels de la couronne de l'OntarioComprendre l'avis d'emploi vacant - definitionsHoraire:6Categorie:Politiques et analyseDate de publication:le mercredi 1er novembre 2023Note:- Les renseignements que vous fournissez dans le cadre de ce concours et les resultats du concours peuvent servir a pourvoir d'autres postes. Les postes sont de duree diverse et comprennent notamment des affectations de courte duree. Ces renseignements et resultats seront conserves afin de pourvoir les postes vacants conformement aux dispositions de la convention collective ou de la politique applicable- E-HL-206328/23Comment postuler : 1. Vous devez postuler en ligne a www.ontario.ca/carrieres. Vous devez entrer le numero du concours dans le champ Numero du concours pour trouver l'offre d'emploi.2. Votre lettre d'accompagnement et votre curriculum vitae reunis doivent avoir un maximum de cinq (5) pages. Pour des conseils et des outils qui vous aideront a rediger une lettre d'accompagnement et un curriculum vitae concis, consultez Redaction d'une lettre d'accompagnement et d'un Curriculum vitae : conseils, outils et ressources.3. Adaptez votre lettre d'accompagnement et votre curriculum vitae en fonction des exigences figurant dans l'offre d'emploi. En utilisant des exemples concrets, vous devez faire ressortir en quoi vos aptitudes et vos competences correspondent aux exigences du poste. Nous comptons sur les renseignements que vous nous fournissez.4. Voir la description de l'emploi pour bien comprendre en quoi consiste ce poste.5. Les membres de la FPO doivent indiquer leur numero d'employe RIRH (WIN Employee ID Number) lorsqu'ils presentent leur candidature a un poste.6. Si vous avez besoin que l'on prenne des mesures d'adaptation liees a un handicap qui vous permettront de participer au processus de recrutement, veuillez cliquer sur Pour nous joindre et nous fournir vos coordonnees. L'equipe des services de recrutement communiquera avec vous dans les 48 heures.Tous les candidats a un emploi (y compris les anciens fonctionnaires de l'Ontario) qui participent a un concours dans un ministere ou a un organisme public rattache a la Commission doivent divulguer (dans leur lettre d'accompagnement ou leur curriculum vita) un emploi occupe anterieurement au sein de la fonction publique de l'Ontario. Les renseignements divulgues doivent comprendre les postes occupes, les dates d'emploi et, le cas echeant, toutes restrictions en vigueur limitant leur reemploi dans la fonction publique de l'Ontario. Les restrictions en vigueur peuvent comprendre des restrictions de temps ou liees a des ministeres en particulier, et elles peuvent empecher d'offrir a un ancien employe un emploi au sein de la fonction publique de l'Ontario pendant une certaine periode (p. ex., un an) ou dans un certain ministere (pendant une periode predeterminee ou indefiniment). Les circonstances entourant le depart d'un employe seront prises en consideration avant qu'une offre d'emploi ne lui soit faite.Rappel : La date limite de candidature est le mardi 21 novembre 2023 23h59min HNE. Les candidatures recues en retard seront refusees.Nous vous remercions de l'interet que vous portez a ce poste. Cependant, nous communiquerons avec vous uniquement dans le cadre du processus de preselection ou pour vous convoquer a une entrevue.La fonction publique de l'Ontario est un employeur inclusif.Toute adaptation necessaire sera realisee conformement au Code des droits de la personne de l'Ontario.
Service Advisor - OpenRoad Toyota Richmond
OpenRoad Auto Group, Richmond, BC
UNLIMITED POSSIBILITIES AHEADPosition:Service AdvisorStatus:Full-TimeDealership:OpenRoad Toyota RichmondDepartment:ServiceWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 20 automotive brands across 25 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching, Tool Purchase Subsidy Internal and external, training & development opportunities for skill development and growth Be part of a collaborative, friendly and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive extended health and dental plan tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Handle customer inquiries promptly and accurately, listen to vehicle concerns and write repair orders. Ensure repair orders and all paperwork is legibly and accurately completed, with all customer requests or points of concern documented. Obtain all customer (including signature) and vehicle data and fill in required spaces on all repair orders. Process all paperwork as jobs are completed. Review all repairs and changes with the customer upon delivery of the vehicle. Assist in scheduling customer vehicles for service work by allowing adequate time for repairs/maintenance and securing additional time as required. Monitor work-in-progress to ensure that repairs are being performed properly and time schedule is being met as promised. Notify customers if delays are expected or additional work is needed. Use service files to suggest additional repairs or services if required. Estimate costs and completion times, do not hesitate to ask the Service Manager for assistance. Identify and give special attention to repeat repairs, and assign the original technician on all comeback jobs. Notify customers when backorder parts become available. Determine warranty coverage and verify repair date, mileage, etc. Resolve all customer complaints for a win/win outcome. Implement/suggest preventative measures to reduce the number of complaints. Perform walk-around inspection on all customer vehicles noting damage such as scratches, dents, missing hubcaps, etc. Arrange for alternate transportation as needed and manage loaner vehicles. Work to improve dealership CSI and general customer satisfaction in accordance with OpenRoad's philosophies, policies, and procedures. Maintain paperwork and ensure the reception area is in a clean and orderly fashion. Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Working knowledge of automotive equipment. Knowledge of techniques of customer satisfaction and retention. Ability to maintain records and prepare reports using a computerized equipment maintenance system. Ability to work cooperatively with all levels of the organization. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to operate assigned equipment. Ability to make sound decisions in a manner consistent with the essential job functions. A valid British Columbia driver's license, with a clean driving record. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3360 We are an equal-opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!
Senior Communications Advisor
Atomic Energy Of Canada Ltd., Ottawa, Ontario
AECL acknowledges with gratitude that we operate on territories that have, since time immemorial, been the traditional lands of Indigenous peoples in Canada.Is AECL right for you?As a federal Crown corporation, Atomic Energy of Canada Limited (AECL) delivers innovative solutions to address urgent challenges posed by climate change, health care, environmental remediation, and security. To enable nuclear science and technology and manage the Government of Canada's radioactive waste liabilities, AECL has been delivering on this mandate through a Government-owned, Contractor-operated (GoCo) business model, whereby a private-sector organization, Canadian Nuclear Laboratories (CNL), is responsible for managing and operating AECL's sites on its behalf, pursuant to long term agreements. AECL's objectives under the GoCo model include accelerating Environmental Remediation Management, managing the Federal Nuclear Science and Technology Work Plan in support of government priorities and needs, and building a world-class nuclear laboratory that fulfils government priorities and grows commercial revenues, while reducing or containing costs and risks to Canada.What you will do: This posting is for two Senior Communications Advisors who will focus on different portfolios at AECL. The first will be reporting to the Manager of Indigenous Relations. In this role, you will help AECL build and strengthen meaningful relationships with Indigenous nations and communities, government departments, local municipalities, and other stakeholders to support long-term collaborations and partnerships. To do so, you will plan, organize, and execute a range of meetings, activities, and events; identify and initiate opportunities for engagement, independently and in collaboration with CNL; and adapt strategies and approaches based on learnings and relationship-building. You are comfortable engaging directly with Indigenous nations and government stakeholders while operating within sensitive and complex political, cultural, and historical contexts. The second will be reporting to the Director of Communications and Government Reporting. You will be responsible for a range of strategic communications and government reporting tasks. This includes engaging with domestic and international partners, writing, and coordinating government reports, and responding to ad hoc requests. You will develop a full understanding of AECL's strategic agenda and its major files and will provide advice on communications and reporting matters anchored in business reasoning. You understand how to make reporting processes work and are skilled at reaching out to a wide array of parties, getting input, and knitting information from disparate sources into a coherent final product. For either position: you flag emerging issues early, make recommendations to improve practices and mitigate risks, and support oversight of CNL's communications and engagement activities. Finally, you are a concise writer, bringing experience and sound judgement to plans, briefing materials, talking points and government reporting documents. You might also have experience in the nuclear industry, or in multi-year, large-scale infrastructure or environmental restoration projects. If not, you learn fast. And at the very least, you tend to think that nuclear energy is a critical component of Canada's - and the world's - solution to climate change!What you bring :- University Degree in Indigenous Studies, Public Affairs, Communications, Public Policy, Political Science, English, French or related field.- At least five years of working experience in communications, policy and/or engagement (either stakeholder, community relations, or Indigenous engagement). - Excellent spoken and written communication skills in both English and French. - Excellent interpersonal skills to work with a broad range of internal and external stakeholders.- Excellent time management skills to deliver a range of requests often within very limited timeframes. - Experience working on nuclear issues is an asset.- Experience working on large-scale projects and environmental assessments is an asset.What we bring:- Comprehensive medical and dental benefits for you and your dependents through the Government of Canada.- Participation in the Public Service Pension Plan (an indexed, defined-benefit pension plan) to help you plan for retirement.- Vacation, personal and floating days to be used in support of your physical and mental wellbeing.- A confidential Employee Assistance Program to help with challenges you or your family may be facing.- A flexible hybrid work model that lets you balance both working from home and nurturing in-person connections by coming into the office or on-site. What you can expect:- This posting is for two (2) full-time temporary positions that will be two (2) years in duration. You will be based out of AECL's Ottawa or Chalk River, Ontario office locations.- Please note the selected candidate must successfully meet Government of Canada security clearance requirements.- While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.- Preference may be given to individuals who are bilingual. Recruitment Timelines:We have built a pause into the recruitment process over the holidays. Please plan to be available on the following dates if you are selected for an interview:- Phone screens with shortlisted candidates will happen December 18 to 22, 2023- First interviews will be in person at our Ottawa office and scheduled for January 8 and 9, 2023- Second interviews will be in person at our Ottawa and scheduled for January 15 and 16, 2023At AECL, we are committed to building an authentic workplace; promoting diversity, equity, inclusion and accessible matters to us. We welcome applications from women, visible minorities, Indigenous Peoples, persons with disabilities, and persons of any gender identity, expression, and sexual orientations. Preference may be given to members of a designated group to address identified under-representation. We encourage candidates to self-identify. AECL provides support and reasonable accommodations in its recruitment processes to applicants with disabilities including accommodations that consider an applicant's accessibility needs. If you have a disability that requires accommodation during our recruitment process, let us know how we can assist you by emailing [email protected] AECL: www.aecl.ca @AECL @AECL_EACL @atomicenergycanada
Service Advisor - OpenRoad Richmond Region
OpenRoad Auto Group, Richmond, BC
UNLIMITED POSSIBILITIES AHEADPosition:Service AdvisorStatus:Full-TimeDealership: Richmond Auto MallDepartment:ServiceWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives Internal and external, training & development opportunities for skill development and growth Be part of a collaborative, friendly and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive extended health and dental plan tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Handle customer inquiries promptly and accurately, listen to vehicle concerns and write repair orders. Ensure repair orders and all paperwork is legibly and accurately completed, with all customer requests or points of concern documented. Obtain all customer (including signature) and vehicle data and fill in required spaces on all repair orders. Process all paperwork as jobs are completed. Review all repairs and changes with the customer upon delivery of the vehicle. Assist in scheduling customer vehicles for service work by allowing adequate time for repairs/maintenance and securing additional time as required. Monitor work-in-progress to ensure that repairs are being performed properly and time schedule is being met as promised. Notify customers if delays are expected or additional work is needed. Use service files to suggest additional repairs or services if required. Estimate costs and completion times, do not hesitate to ask the Service Manager for assistance. Identify and give special attention to repeat repairs, and assign the original technician on all comeback jobs. Notify customers when backorder parts become available. Determine warranty coverage and verify repair date, mileage, etc. Resolve all customer complaints for a win/win outcome. Implement/suggest preventative measures to reduce the number of complaints. Perform walk-around inspection on all customer vehicles noting damage such as scratches, dents, missing hubcaps, etc. Arrange for alternate transportation as needed and manage loaner vehicles. Work to improve dealership CSI and general customer satisfaction in accordance with OpenRoad's philosophies, policies, and procedures. Maintain paperwork and ensure the reception area is in a clean and orderly fashion. Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Working knowledge of automotive equipment. Knowledge of techniques of customer satisfaction and retention. Ability to maintain records and prepare reports using a computerized equipment maintenance system. Ability to work cooperatively with all levels of the organization. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to operate assigned equipment. Ability to make sound decisions in a manner consistent with the essential job functions. A valid British Columbia driver's license, with a clean driving record. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3805 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!
116032 - Human Resources Labour Relations Advisor
Vancouver Coastal Health, Vancouver, BC
Human Resources Labour Relations Advisor Job ID 2024-116032 City Vancouver Work Location VGH 12th & Oak Work Area Hybrid Home Worksite 00 - Excluded - VCHA Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Human Resources Salary Grade 08U Min Hourly CAD $44.15/Hr. Max Hourly CAD $63.47/Hr. Shift Times 0800-1600 Days Off Saturday, Stats, Sunday Salary The salary range for this position is CAD $44.15/Hr. - CAD $63.47/Hr. Job Summary Come work as Human Resources Labour Relations Advisor with Vancouver Coastal Health (VCH)! This is a hybrid position where incumbents have flexibility to work remotely. Provides human resource and labour relations consultation, advice and support in a dynamic health care environment. Promotes and fosters a consultative and problem solving labour relations approach with Operations Leaders, Union partners, and staff by providing consistent application and guidance on collective agreements, legislation, relevant regulations and acts, policies and procedures. In partnership with other People teams, develops and maintains collaborative relationships with Operations Leaders and influences decision making by providing informed advice and guidance on approaches to meet business requirements. Provides strategic labour relations advice, guidance and support on innovative workforce optimization strategies and planning, and maintains current knowledge on relevant legislation, health care collective agreements and human resource practices for Vancouver Coastal Health. This position has workplace flexibility and the successful candidate can wok remotely majority of the time within Greater Vancouver. As a Human Resources Labour Relations Advisor with Vancouver Coastal Health you will:Consult with managers, directors and other clients on operational issues and assists them to meet strategic goals and effective operation of their human resources.Consult on performance management, discipline, leave management, selection, organizational redesign, employee interaction and other human resource matters.Utilize expert knowledge of applicable collective agreements, legislation, employment and case law, and organizational policies and practices to provide consultative advice to clients on day-to-day operational decisions with potential human resource implications. Provides interpretations and assistance to other support services such as payroll, and employee records and benefits. Liaises with other functions within the People Team and the organization as required.Investigate labour relations issues and complaints; researches appropriate relevant case law and industry practices; develops, recommends and implements contract interpretations, policies, procedures and programs to create and improve consistent labour relations practice within the organization.Maintain conduct of employee grievances/disputes from notification up to and including resolution. Provides guidance on fact finding, drafting appropriate correspondence, strategizing employer position, preparing for and conducting meetings with employees, union representatives and legal counsel, prepares for, and participates in cases proceeding to third party hearing. Provides advice to managers and other clients with respect to grievance management and other dispute resolution processes.Promote constructive union-management relations through respectful communication and interest based problem solving. Liaises with Local Union executive and Head Office representatives to resolve problems, consults on issues and provide/exchange information on labour relations issues affecting employees in the workplace, such as organizational changes, staff layoffs, displacements and technological changes.In partnership with leadership, assess and evaluate current business delivery and workforce optimization models. Reviews and analyzes relevant information, data and performance metrics and identifies opportunities for innovative strategies and practical solutions.Monitor and analyze key department/unit/organizational trends and metrics such as vacancies, market pressures, sick time and overtime, attrition, internal turnover and workplace conflict to support operational and organizational planningMaintain records such as a grievance tracking database and statistics on labour relations activities; reviews and analyses data and reports concerns and recommendations to leaders and People Operations colleagues.Remain current in human rights, employment and other related legislation, health care collective agreements and human resource practices to ensure that Vancouver Coastal Health human resource employment programs are current and within legislative and/or collective agreement requirements.Participate on industry working groups and community of interest forums to maintain knowledge of current and future trends and changes in labour relations; communicates this information to identify processes and interpretations requiring reconsideration or review.Participate in contingency plans as required for legal/illegal work stoppages and conducts essential service planning for assigned departments. Qualifications Education & ExperienceUniversity degree in a related field and/or a Human Resources certificate from a recognized post-secondary institution.Five (5) years of recent related experience in a unionized environment, or an equivalent combination of education, training and experience.Membership with the Chartered Professionals in Human Resources of British Columbia & Yukon (CPHR BC & YK) considered an asset.Knowledge & AbilitiesComprehensive knowledge of current employment legislation and relevant case law.Comprehensive knowledge of human resources management principles and best practices.Ability to build effective and meaningful working relationships with others, both internal and external, including those with different perspectives.Ability to communicate effectively, both verbally and in writing.Effective negotiation, mediation, and facilitation skills.Understanding of the dimensions of equity, diversity and inclusion and the ability to identify structural barriers within the organization.Demonstrated commitment to self-awareness and authenticity.Ability to work effectively, both independently and as part of a team.Ability to provide client focused services.Ability to lead change and manage conflict. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
On-site Automotive Support Advisor
Equest, Waterloo, ON
Position Summary:Perform accurate and efficient front-line contact center functions for automotive customers. Our client is a leading global automaker and mobility provider that offers clean, connected, affordable and safe mobility solutions.Overall Responsibilities:• Ensure service delivered to customers meets contractual Key Performance Indicator ('KPIs')• Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer• Greet customers in a courteous, friendly, and professional manner using agreed upon procedure• Maintain basic knowledge of client products and/or services• Prepare complete and accurate work including appropriately notating accounts as required• Participate in activities designed to improve customer satisfaction and business performance• Offer additional products and/or services• Track, document and retrieve information in call tracking database• Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff• Handle Complaints and/or Fleet Assistance.Job Requirements:• Minimum 18 years of age• High School or secondary school diploma (or equivalent) required; College, University or post-secondary diploma (or equivalent) preferred• At least 1 year of customer service experience; contact center experience preferred• Back office experience preferred• Demonstrated ability or aptitude to understand automotive/technical issues and terminology• Positive attitude and a passion for customer care• Patient and friendly with all types of customers• Consistent level of professionalism and a conscientious nature• Flexibility and adaptability to work in a fast-paced environment• Ability to prioritize and manage own workload• Strong written and verbal communication skills (good spelling, grammar; avoid slang and jargon)• English Language proficiency• Excellent telephone customer service etiquette• Actively listens and asks probing questions to understand the customer's needs and determine the best course of action• Excellent verbal communication skills, responding with appropriate feedback (avoid slang and jargon) -Ability to demonstrate empathy and understanding; diplomatic, polite and apologizes where necessary• Computer literacy - competent in Microsoft Office/Google Suite, Internet Explorer, Edge and Google Chrome (required);• Ability to learn quickly in a dynamic environment, take own initiative and make decisions• Typing speed: minimum of 35 words per minute• Logical approach to problem resolution: gathers facts, takes corrective actions, escalates problems at the appropriate stage• Flexible schedule availability• Self-managed and disciplined• Team player, working with the team to achieve objectives, friendly and approachable even when busy• Ability to build relationships and collaborate with dealer personnel and internal stakeholders• Personifies willingness to help
Concierge - Seasonal Advisor
Aritzia, New Westminster, BC
Consider yourself a problem solver with a passion for connecting with clients? We're hiring top talent to join us on site from April to July 2024. Offering industry-leading wages starting at $20/hr and a chance to secure a permanent role with exceptional performance, this seasonal position serves as a steppingstone to endless opportunities and a lifelong career at Aritzia.Interested? Click Apply for your chance to join us this Spring/Summer season. THE TEAM The mission of the Concierge Division is to connect with and delight our clients.THE OPPORTUNITYAritzia is growing and our Concierge (customer care) team is growing with it. This is a unique opportunity to be part of the team responsible for providing exceptional experiences for clients who contact Concierge by resolving their inquiries and delivering selling and solving expertise. As the Concierge Advisor, you will deliver world-class sales, solution and service excellence to exceed client expectations and maximize value in every interaction. And, with the skills you gain in this role, the opportunities are endless - from a rewarding career in Concierge to continued growth and development with Aritzia.THE ROLE As a Seasonal Concierge Advisor , you will: Deliver world-class customer service across all channels including phone, email, and live chat Sell clothes and earn client confidence through unparalleled styling expertise Resolve client inquiries by navigating and multi-tasking through various technology systems Meet and exceed established performance metrics and targets THE QUALIFICATIONS The Seasonal Concierge Advisor has: Proven skills, education, and/or applicable certifications that are an asset to perform in the role and the appetite to continuously learn and develop oneselfCall centre, contact centre, and/or customer service experience is considered an assetA strong ability to communicate effectively in English (written and verbal)A strong ability to learning and navigating diverse technology systemsA passion for delivering exceptional customer service and building long lasting client relationships The adaptability, optimism and commitment to learn and apply Aritzia's Values, Business, and People Leadership principles An understanding of Aritzia's brand vision and style fundamentals with a focus on trends and cultural influences THE HOURS As a Seasonal Concierge Advisor, you have: The availability to work 40 hours per week for your first two weeks of mandatory training. Morning or evening training sessions may be available to choose from (i.e., 7:30am - 2pm, 2:30pm - 9:30pm)The ability to select Part-Time or Full-Time availability for regularly scheduled shifts, open hours availability preferredFull Time - 5 shifts/40 hours per week (preferred)Full Time - 4 shifts/32 hours per weekPart Time - 3 shifts/24 hours per week (minimum required)The ability to work a set schedule - our Shift Bid Program provides set weekly schedules for three-month intervals, based on business needs.The ability to work evenings and weekends (mandatory)The ability to work shifts up to 8.5 hours in length within our operating hours of 6 AM - 10 PM your local time, 7 days per week (including evenings and weekends)The ability to work during peak sales events in June/July (time off requests during these times will not be approved) THE COMPENSATION The starting wage for this position is $20 CAD per hour.Aritzia's Everyday Luxury compensation package goes beyond the base salary with endless growth and recognition opportunities through our pay-for-performance philosophy. Along with aspirational workspaces, elevated employee perks and experiences - we provide it all. THE PERKS Some of the industry-leading benefits you will receive working at Aritzia:Product Discount - Maybe you've heard of our famous product discount? Or our exclusive private shopping events? You have now. A-OK Café - Our in-house café is like a private oasis where employees can enjoy a curated menu of snacks and beverages. You also get complimentary coffee. Treat yourself. The SET - Our in-office fitness studio and gym with state-of-the-art equipment, custom-created classes, and optional personal training. Open 7 days a week, works out well. Aritzia Virtual Wellness - Because your health, happiness, and safety matter - 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial. Aspirational Workplace - Our distribution centres are specially designed to be places of creativity, productivity, and inspiration. They're also dog friendly. Woof.Amenities - Additional amenities include shower facilities with elevated complementary conveniences, bike rooms, and more.ARITZIAAritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.
Concierge - Seasonal Advisor
Aritzia, Vancouver, BC
Consider yourself a problem solver with a passion for connecting with clients? We're hiring top talent to join us on site from April to July 2024. Offering industry-leading wages starting at $20/hr and a chance to secure a permanent role with exceptional performance, this seasonal position serves as a steppingstone to endless opportunities and a lifelong career at Aritzia.Interested? Click Apply for your chance to join us this Spring/Summer season. THE TEAMThe mission of the Concierge Division is to connect with and delight our clients.THE OPPORTUNITYAritzia is growing and our Concierge (customer care) team is growing with it. This is a unique opportunity to be part of the team responsible for providing exceptional experiences for clients who contact Concierge by resolving their inquiries and delivering selling and solving expertise. As the Concierge Advisor, you will deliver world-class sales, solution and service excellence to exceed client expectations and maximize value in every interaction. And, with the skills you gain in this role, the opportunities are endless - from a rewarding career in Concierge to continued growth and development with Aritzia.THE ROLE As a Seasonal Concierge Advisor , you will: Deliver world-class customer service across all channels including phone, email, and live chat Sell clothes and earn client confidence through unparalleled styling expertise Resolve client inquiries by navigating and multi-tasking through various technology systems Meet and exceed established performance metrics and targets THE QUALIFICATIONS The Seasonal Concierge Advisor has: Proven skills, education, and/or applicable certifications that are an asset to perform in the role and the appetite to continuously learn and develop oneselfCall centre, contact centre, and/or customer service experience is considered an assetA strong ability to communicate effectively in English (written and verbal)A strong ability to learning and navigating diverse technology systemsA passion for delivering exceptional customer service and building long lasting client relationships The adaptability, optimism and commitment to learn and apply Aritzia's Values, Business, and People Leadership principles An understanding of Aritzia's brand vision and style fundamentals with a focus on trends and cultural influences THE HOURS As a Seasonal Concierge Advisor, you have: The availability to work 40 hours per week for your first two weeks of mandatory training. Morning or evening training sessions may be available to choose from (i.e., 7:30am - 2pm, 2:30pm - 9:30pm)The ability to select Part-Time or Full-Time availability for regularly scheduled shifts, open hours availability preferredFull Time - 5 shifts/40 hours per week (preferred)Full Time - 4 shifts/32 hours per weekPart Time - 3 shifts/24 hours per week (minimum required)The ability to work a set schedule - our Shift Bid Program provides set weekly schedules for three-month intervals, based on business needs.The ability to work evenings and weekends (mandatory)The ability to work shifts up to 8.5 hours in length within our operating hours of 6 AM - 10 PM your local time, 7 days per week (including evenings and weekends)The ability to work during peak sales events in June/July (time off requests during these times will not be approved) THE COMPENSATION The starting wage for this position is $20 CAD per hour.Aritzia's Everyday Luxury compensation package goes beyond the base salary with endless growth and recognition opportunities through our pay-for-performance philosophy. Along with aspirational workspaces, elevated employee perks and experiences - we provide it all.THE PERKS Some of the industry-leading benefits you will receive working at Aritzia:Product Discount - Maybe you've heard of our famous product discount? Or our exclusive private shopping events? You have now. A-OK Commissary & Café - Everyday Luxury dining, exclusive to Aritzia. Our in-house bistro and café is a private oasis where employees can enjoy curated, subsidized Everyday Luxury dining. The SET - Our in-office fitness studio and gym with state-of-the-art equipment, custom-created classes, and optional personal training. Open 7 days a week, works out well. Aritzia Virtual Wellness - Because your health, happiness, and safety matter - 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial. Aspirational Workplace - Our offices are specially designed to be spaces of creativity, productivity, and inspiration. They're also dog friendly. Woof.Amenities - Additional amenities include a private parent's room, shower facilities with elevated complementary conveniences, bike rooms, and more.The Extras - We also offer a multitude of other perks like dry-cleaning, hotel and restaurant discounts, self-care promos and on-site medical care.ARITZIAAritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.
Concierge - Seasonal Advisor
Aritzia, Toronto, ON
Consider yourself a problem solver with a passion for connecting with clients? We're hiring top talent to join us on site from April to July 2024. Offering industry-leading wages starting at $20/hr and a chance to secure a permanent role with exceptional performance, this seasonal position serves as a steppingstone to endless opportunities and a lifelong career at Aritzia.Interested? Click Apply for your chance to join us this Spring/Summer season. THE TEAM The mission of the Concierge Division is to connect with and delight our clients.THE OPPORTUNITYAritzia is growing and our Concierge (customer care) team is growing with it. This is a unique opportunity to be part of the team responsible for providing exceptional experiences for clients who contact Concierge by resolving their inquiries and delivering selling and solving expertise. As the Concierge Advisor, you will deliver world-class sales, solution and service excellence to exceed client expectations and maximize value in every interaction. And, with the skills you gain in this role, the opportunities are endless - from a rewarding career in Concierge to continued growth and development with Aritzia.THE ROLE As a Seasonal Concierge Advisor , you will: Deliver world-class customer service across all channels including phone, email, and live chat Sell clothes and earn client confidence through unparalleled styling expertise Resolve client inquiries by navigating and multi-tasking through various technology systems Meet and exceed established performance metrics and targets THE QUALIFICATIONS The Seasonal Concierge Advisor has: Proven skills, education, and/or applicable certifications that are an asset to perform in the role and the appetite to continuously learn and develop oneselfCall centre, contact centre, and/or customer service experience is considered an assetA strong ability to communicate effectively in English (written and verbal)A strong ability to learning and navigating diverse technology systemsA passion for delivering exceptional customer service and building long lasting client relationships The adaptability, optimism and commitment to learn and apply Aritzia's Values, Business, and People Leadership principles An understanding of Aritzia's brand vision and style fundamentals with a focus on trends and cultural influences THE HOURS As a Seasonal Concierge Advisor, you have: The availability to work 40 hours per week for your first two weeks of mandatory training. Morning or evening training sessions may be available to choose from (i.e., 7:30am - 2pm, 2:30pm - 9:30pm)The ability to select Part-Time or Full-Time availability for regularly scheduled shifts, open hours availability preferredFull Time - 5 shifts/40 hours per week (preferred)Full Time - 4 shifts/32 hours per weekPart Time - 3 shifts/24 hours per week (minimum required)The ability to work a set schedule - our Shift Bid Program provides set weekly schedules for three-month intervals, based on business needs.The ability to work evenings and weekends (mandatory)The ability to work shifts up to 8.5 hours in length within our operating hours of 6 AM - 10 PM your local time, 7 days per week (including evenings and weekends)The ability to work during peak sales events in June/July (time off requests during these times will not be approved) THE COMPENSATION The starting wage for this position is $20 CAD per hour.Aritzia's Everyday Luxury compensation package goes beyond the base salary with endless growth and recognition opportunities through our pay-for-performance philosophy. Along with aspirational workspaces, elevated employee perks and experiences - we provide it all.THE PERKS Some of the industry-leading benefits you will receive working at Aritzia:Product Discount - Maybe you've heard of our famous product discount? Or our exclusive private shopping events? You have now. Aritzia Virtual Wellness - Because your health, happiness, and safety matter - 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial. Aspirational Workplace - Our offices are specially designed to be spaces of creativity, productivity, and inspiration. They're also dog friendly. Woof.The Extras - We also offer a multitude of other perks like dry-cleaning, hotel and restaurant discounts, and self-care promos.ARITZIAAritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.
Concierge - Seasonal Advisor
Aritzia, Vaughan, ON
Consider yourself a problem solver with a passion for connecting with clients? We're hiring top talent to join us on site from April to July 2024. Offering industry-leading wages starting at $20/hr and a chance to secure a permanent role with exceptional performance, this seasonal position serves as a steppingstone to endless opportunities and a lifelong career at Aritzia.Interested? Click Apply for your chance to join us this Spring/Summer season. THE TEAMThe mission of the Concierge Division is to connect with and delight our clients.THE OPPORTUNITYAritzia is growing and our Concierge (customer care) team is growing with it. This is a unique opportunity to be part of the team responsible for providing exceptional experiences for clients who contact Concierge by resolving their inquiries and delivering selling and solving expertise. As the Concierge Advisor, you will deliver world-class sales, solution and service excellence to exceed client expectations and maximize value in every interaction. And, with the skills you gain in this role, the opportunities are endless - from a rewarding career in Concierge to continued growth and development with Aritzia.THE ROLE As a Seasonal Concierge Advisor , you will: Deliver world-class customer service across all channels including phone, email, and live chat Sell clothes and earn client confidence through unparalleled styling expertise Resolve client inquiries by navigating and multi-tasking through various technology systems Meet and exceed established performance metrics and targets THE QUALIFICATIONS The Seasonal Concierge Advisor has: Proven skills, education, and/or applicable certifications that are an asset to perform in the role and the appetite to continuously learn and develop oneselfCall centre, contact centre, and/or customer service experience is considered an assetA strong ability to communicate effectively in English (written and verbal)A strong ability to learning and navigating diverse technology systemsA passion for delivering exceptional customer service and building long lasting client relationships The adaptability, optimism and commitment to learn and apply Aritzia's Values, Business, and People Leadership principles An understanding of Aritzia's brand vision and style fundamentals with a focus on trends and cultural influences THE HOURS As a Seasonal Concierge Advisor, you have: The availability to work 40 hours per week for your first two weeks of mandatory training. Morning or evening training sessions may be available to choose from (i.e., 7:30am - 2pm, 2:30pm - 9:30pm)The ability to select Part-Time or Full-Time availability for regularly scheduled shifts, open hours availability preferredFull Time - 5 shifts/40 hours per week (preferred)Full Time - 4 shifts/32 hours per weekPart Time - 3 shifts/24 hours per week (minimum required)The ability to work a set schedule - our Shift Bid Program provides set weekly schedules for three-month intervals, based on business needs.The ability to work evenings and weekends (mandatory)The ability to work shifts up to 8.5 hours in length within our operating hours of 6 AM - 10 PM your local time, 7 days per week (including evenings and weekends)The ability to work during peak sales events in June/July (time off requests during these times will not be approved) THE COMPENSATION The starting wage for this position is $20 CAD per hour.Aritzia's Everyday Luxury compensation package goes beyond the base salary with endless growth and recognition opportunities through our pay-for-performance philosophy. Along with aspirational workspaces, elevated employee perks and experiences - we provide it all. THE PERKS Some of the industry-leading benefits you will receive working at Aritzia:Product Discount - Maybe you've heard of our famous product discount? Or our exclusive private shopping events? You have now. A-OK Commissary & Café - Everyday Luxury dining, exclusive to Aritzia. Our in-house bistro and café is a private oasis where employees can enjoy curated, subsidized Everyday Luxury dining. The SET - Our in-office fitness studio and gym with state-of-the-art equipment, custom-created classes, and optional personal training. Open 7 days a week, works out well. Aritzia Virtual Wellness - Because your health, happiness, and safety matter - 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial. Aspirational Workplace - Our distribution centres are specially designed to be places of creativity, productivity, and inspiration. They're also dog friendly. Woof.Amenities - Additional amenities include shower facilities with elevated complementary conveniences, bike rooms, and more.ARITZIAAritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.
Associate Advisor
RBC, Vancouver, BC
Job SummaryJob DescriptionWhat is the opportunity?The RBC Dominion Securities branch located in Vancouver, BC is seeking an Investment Associate to provide dedicated support in investment & money management activities for high performing Chairman Council Team. You will work in a fast-paced team environment and be responsible for the management of discretionary portfolios and assisting with the implementation of wealth management strategies.What will you do? Implement investment policy decisions, monitor asset mixes, rebalance portfolios, and risk managementImplement changes to portfolios by trading equity, fixed income, alternatives and money market securitiesAssist with day to day portfolio review, asset allocation rebalancing and executing and monitoring trades as directed by Portfolio ManagerContact clients with specific buy/sell recommendations as directed by the teamResearch analysisWhat do you need to succeed?Must-haveCanadian Securities Course (CSC) and Conduct and Practices Handbook Course (CPH)Excellent understanding of financial products (Equities, fixed Income, mutual funds, preferred shares, options, alternatives, and private equity)Strong Microsoft Office Suite skillsMeticulous attention to detail and excellent time management skillsMinimum of 5 years of experience in securities industryCFA level 1, or CIM designationNice-to-haveKnowledge of RBC Dominion Securities systems and procedures, an assetA high degree of current market activity knowledge is an assetWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program which include competitive compensation and flexible benefitsLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamOpportunities to do challenging workOpportunities to building close relationships with clientsThe expected base salary range for this particular position is $38,000 - $55,000 -- depending on your experience, skills, and registration status, market conditions and business needs.You have the potential to earn considerably more through RBCs robust discretionary bonus program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.RBCs compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:Drives RBCs high-performance cultureEnables collective achievement of our strategic goalsGenerates sustainable shareholder returns and above market shareholder valueJob SkillsCustomer Service, Customer Service Management, Decision Making, Interpersonal Relationship Management, Investment Management, Investment Performance MeasurementAdditional Job DetailsAddress:745 THURLOW ST:VANCOUVERCity:VANCOUVERCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Wealth ManagementJob Type:RegularPay Type:SalariedPosted Date:2024-01-09Application Deadline:2024-05-11Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
117873 - Indigenous Talent Acquisition Advisor
Vancouver Coastal Health, Vancouver, BC
Indigenous Talent Acquisition Advisor Job ID 2024-117873 City Vancouver Work Location EE 620 West 8th Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Job Status Regular Full-Time Job Category Human Resources Salary Grade 07 Min Hourly CAD $38.13/Hr. Max Hourly CAD $54.82/Hr. Shift Times 0800-1600 Days Off Saturday, Stats, Sunday Salary The salary range for this position is CAD $38.13/Hr. - CAD $54.82/Hr. Job Summary Come work as an Indigenous Talent Acquisition Advisor with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for an Indigenous Talent Acquisition Advisor to join the Talent Acquisition Team. Apply today to join our team! The Advisor fulfils an integral role in implementing Vancouver Coastal Health’s (VCH) mission to increase the organization’s Indigenous voices and contributions at all levels of the organization so that we can come together as one collective team to deliver an exceptional care experience for all. This is a Hybrid Remote/In-office position. As an Indigenous Talent Acquisition Advisor with Vancouver Coastal Health you will:Focus on the attraction and hire of Indigenous people to VCH’s external job opportunities.Be responsible for providing expert advice, and working with the Recruitment team to develop external corporate recruitment strategies and services to support Vancouver Coastal Health’s (VCH) senior leadership, Directors and Managers by identifying, sourcing (including cold calling), screening and qualifying candidates and filling vacancies in a competitive job market.Maintain strong internal and external working relationships to foster continuous performance excellence, identify recruitment needs, research and advise on emerging trends, advise on best practices and plan and carry out corporate recruitment initiatives to meet critical staffing needs.Facilitate the end-to-end recruitment process by utilizing innovative, creative and professional recruiting methods, coordinate and develop bespoke advertising material, and develop proposals for new and creative avenues for advertising. Maintain effective working relationships with representatives from academic institutions, professional associations, recruitment agencies and other organizations and maintain an up-to-date directory of eligible candidates. Qualifications Education & ExperienceBachelor's degree in Business Administration/Commerce (with a concentration in Human Resources).Three (3) to five (5) years’ recruiting experience in a dynamic and diverse organization or an equivalent, combination of education, experience and training.Understanding and knowledge of Indigenous Cultural Safety and Indigenous cultures within Vancouver Coastal Health’s service region is an asset. Preference may be given to qualified candidates identifying as Indigenous: First Nations, Metis or Inuit.Knowledge & AbilitiesProven innovative, motivated and enthusiastic Recruiter and relationship builder with external clients.Extensive knowledge of human resources and recruitment principles and practices, hiring regulations, codes of ethics and health care professional licensing.Extensive experience using LinkedIn Recruiter, recruitment search methods, and social media.Proven time management and organizational skills.Demonstrates excellent communication (both written and verbal), facilitation and influencing skills.Advanced skill in current computer applications (wordprocessing, spreadsheet, presentation, and database).Promotes VCH brand by providing effective and professional recruitment services to external candidates and external organizations.Physical ability to perform the duties of the position. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
Senior Human Resources Advisor
Standards Council Of Canada, Ottawa, Ontario
Who We AreSCC is a small but impactful Crown corporation that reports to Parliament through Innovation, Science and Economic Development Canada. Using our expertise and vast network, SCC helps organizations by opening a gateway to possibilities, both at home and abroad. We bring people together, foster collaboration and expand their horizons in trade, sustainability, and global connectivity. We represent and advance Canada's interests on the international stage in ways no other organization can.As Canada's national standardization body, SCC offers more than a few pieces of the standards development and conformity assessment puzzle. We provide comprehensive strategies that allow Canadian businesses and innovators to contribute to shaping established and emerging markets. We help knock down trade barriers and create opportunities for businesses to innovate and expand into new markets by laying the foundation for their success.SCC's work also helps drive Canada's health, well-being and economic prosperity. Whether it's the food we eat, the products and technologies we use, or how we get to work, every aspect of our lives is touched by standards. Standards and conformity assessment not only provide confidence in the quality and safety of products and services, they also play an integral role in improving the overall health and safety of Canadians, and of their environment. At SCC, everything we do is aimed at improving Canadians' quality of life and economic prosperity.Our CultureA 2020 - 2022 winner of Waterstone's Canada's Most Admired Corporate Cultures award, we foster a culture founded on our values of respect, professionalism, and integrity. Over the last year, our culture has expanded and evolved in light of the COVID-19 pandemic. Working from home has had its challenges, but it has also brought us closer and has highlighted the culture that was already in place: one of compassion, agility, and flexibility.At SCC, we believe that an empowered and engaged workforce is essential to deliver on our vision and mission. A people-centric culture means that we are all working together to achieve a common goal.Our diversity is our strength. We believe that leveraging our unique backgrounds helps to create a stronger, more cohesive team. Proudly, we can report that 30% of our team identifies as belonging to a visible minority, 60% of our team is female, and 62% of our leadership team is female. Not only do we serve the public in both Official Languages, but we are able to go above and beyond: with a staff complement of 140, we speak over 20 languages at SCC.SCC has implemented a hybrid working model. Our model balances remote work with coming together in person when it is purposeful. This position can work remotely most of the time, while requiring in-person work regularly. SCC's office is located at 55 Metcalfe Street in downtown Ottawa. A Day in the Life of an HR AdvisorReporting to the Manager, Talent Management & Human Resources Operations, the Senior Human Resources Advisor is responsible for administering processes related to job evaluation; compensation; leave management; official languages; and employee relations to ensure the efficient and effective operation and delivery of HR services to the Standards Council of Canada (SCC). The HR Advisor provides advice to the SCC community as it relates to HR policies and procedures and supports leaders throughout the ongoing process of job evaluation. The role provides input and expertise into the development and continuous improvement of all HR programs and services, including compensation and performance management; leave management; payroll and benefit programs; and employee relations for all Standards Council of Canada (SCC) employees. The Senior Advisor develops and recommends changes and enhancements to HR programs, procedures, guidelines, and metrics to support the alignment of SCC strategies and business objectives. Your BackgroundPost-secondary diploma or degree in the area of Human Resources, Business Administration, Psychology or related area.A minimum of eight (8) years of work-related experience in various functional areas of Human Resources.Knowledge of the policies and systems relating to leave, compensation, payroll, training and staffing, and benefit plan provider organizations as it relates to insurance and benefits. Knowledge of relevant sections of human resources and financial legislation (such as the Public Service Superannuation Act, the Canada Labour Code, the Financial Administration Act, Employment Insurance Act, Income Tax Act, Employment Standards Act, Human Rights).Knowledge of the principles of human resource management and payroll services. Knowledge of organizational methods, analytical methods, techniques, and practices. Knowledge of the methods, techniques and practices involved in collecting and compiling data. Solid customer service, presentation, interpersonal, and written and spoken communication skills. A high degree of initiative and ability to multi-task and make independent decisions with minimal supervision.Ability to exchange information with management and staff throughout the division, to explain policies and procedures, to identify and investigate discrepancies and key issues, and to provide effective advice to management.Ability to respond client organizations, to provide information, and to address human resource issues. Ability to draft correspondence regarding a variety of issues and to prepare reports regarding human resources information. Language Requirement: Proficiency in Canada's official languages (English / French) is mandatory.You May Also HaveCertified Human Resources Professional / Leader (CHRP / CHRL) designation.Key Activities1. Provides expertise and input into the development and continuous improvement of all HR programs and services for SCC: Acts as a subject matter expert, providing senior-level consultation coaching and guidance on all HR initiatives, employment legislation and escalated, complex issues. Provides expert research, analysis, advice, and guidance in developing, monitoring and ensuring continuous improvement of SCC HR management strategies, policies, processes, systems and services. Conducts research and monitors external environment, identifying best practices to support the continuous improvement of SCC's HR programs and services. Develops, implements, and manages HR policies, processes and procedures to ensure efficiency and effectiveness of programs and services. Contributes to the development, implementation, and evolution of the SCC People Strategy, providing advice and recommendations and working to embed a strategic and integrated approach to HR management across the organization. Supports the development and implementation of HR strategies and initiatives across SCC. 2. Administers the processes related to job evaluation; compensation; leave management; official languages; and employee relations for SCC: Implements best practices, ensures smooth workflow, and provides exceptional customer service. Supports the administration of HR contracts, expenditures and reporting related to payroll and finance activities. Monitors HR policies and procedures for legislative compliance, identifying issues of non-compliance or changes to legislation and makes recommendations to the supervisor. Supports the provision of analysis, interpretation and advice on human resource policies, legislation, forecasting, and utilization.Works with the supervisor to support the development and implementation phases of all new human resource initiatives.Works with leaders on job description drafting and associated job evaluation action for all SCC positions.Provides advice and guidance in identifying information requirements for management related to human resources administration including leave management, performance appraisals and other information related to employee development and the management of performance.Administers the SCC job evaluation program, supporting leaders in the ongoing process of new job evaluations and existing re-evaluations, communicating results and administering system changes. Provides HR advisory services and acts as a resource to the management and staff of SCC as it relates to job evaluation; compensation; leave management; official languages; and employee relations. 3. Leads HR initiatives and continuous improvement activities. A Final NoteNote 1: Priority will be given to Canadian citizens and permanent residents.Note 2: SCC is responsible for the Personnel Security Clearance process. Typically to be eligible for a "Reliability" clearance, you must have five years of verifiable background information and to be eligible for a "Secret" clearance, you must have 10 years of verifiable background information. The process usually involves reference inquiries, verification of qualifications, criminal records checks, and credit checks (as required) and may require fingerprints. For more information about obtaining a security clearance, please review the Standard on Security Screening.Please attach a detailed cover letter to your resume. In addition to learning about your education, training and experience, we want to hear your story! We'd love to hear about how your accomplishments, and the skills you applied to achieve them, relate to the role and why you think this opportunity is a good fit for you. We are committed to creating and fostering a diverse, equitable and inclusive work environment that reflects the people's lives that we impact and the Canadian community that we work within. We strive to create an environment where everyone is comfortable being their authentic selves. We welcome Indigenous peoples and persons from all races, ethnicities, gender identities and expressions, sexual orientations, and physical or mental abilities to be part of our team.We strive to ensure a barrier-free selection process. If you are contacted regarding a job opportunity, testing or interview, please advise the HR representative of the accommodation measures that you require to enable you to be assessed in a fair and equitable manner.Please complete all fields in this online application and submit it before the closing date of March 29, 2024.Upon our review of all applications, those who appear to be the best fit with the mandate of this role and with SCC's mission and vision will be contacted. You will receive confirmation that your application has reached us. Thank you for your interest in SCC and for taking the time to review this ad. We look forward to hearing from you!