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Project Manager - Telecommunications (6 Month Fixed Term)
Ledcor, Vancouver, BC
Job Summary: You're a dynamic Project Manager experienced in overseeing smooth functioning of day to day project operations. You will ensure that DAS installations projects are completed on time and within budget. You will also implement project plans and scheduled, ensure safety and quality control, and provide guidance to project staff. This is a 6 month Fixed Term opportunity with paid vacation and extended health, dental & vision benefits.Come join our Technical Services team today!Essential Responsibilities Leads and promotes Ledcor safety culture on site, ensuring site safety and environmental standards are met or exceeded, and leads PSSP development. Leads the incident investigation process. Leads estimates, including regular bid walks with customers for the purpose of providing a quote to build wireless sites, microwave hops and any other wireless work. Represents Ledcor as the main point of contact with the client / owner and protects LTS and the owner's interest in carrying out the work. Facilitates the creation and implementation of the Project Quality Plan (PQP), including quality assurance (QA) requirements, and leads QA program when applicable (design-build projects). Leads subcontractor and supplier selection, procurement and negotiation Maintains and tracks costs and billings and reports regularly on variances from expectations against the budget and scheduleManage multiple wireless projects simultaneously providing clear direction to the technical team distributing workload to capitalize on individual opportunities.Qualifications Completion of post-secondary education in Construction management, Telecommunications, Civil Engineering or related discipline 5+ years of related telecom construction experience as a project manager, or in a similar direct managerial / supervisory role Demonstrated understanding of the nuances of wireless site and DAS builds and an in-depth knowledge of what it takes to build a DAS and cellular site.Comprehensive knowledge of DAS documents, drawings, specifications, current construction practices and methodology; understanding of build costs and budgetsDemonstrated contract negotiation and management skills, with an in-depth understanding of contract documentsAbility to communicate clearly and collaborate with multiple project stakeholders, exchanging information and responding to moderate stakeholder requestsAbility to identify constructability issues in moderately complex situations and develop non-routine solutions in the construction plan and scheduleAdditional Information: Company DescriptionLedcor Technical Services (LTS) designs, builds, and maintains wireline or wireless networks that span North America and beyond. We are a proven leader and innovator in telecommunications network construction, maintenance, and service installation and repair. But when you work for Ledcor, your experience will go far beyond the project. Do you want a career that means more? Join our True Blue team now!Employment EquityAt Ledcor we believe diversity, equity, and inclusion should be part of everything we do. We are proud to be an equal-opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other identifying characteristic are encouraged to apply.Our True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. We are committed to continuing to build on our culture of empowerment, inclusion and belonging. Date PostedJun 16, 2021 1067 West Cordova Street, Vancouver, BC, Canada
Project Manager - Building Construction
Ledcor, Vancouver, BC
Job Summary: You're a Project Manager with over 5 years of experience working in multi-disciplinary construction projects with expertise in commercial and residential high rise construction. You will develop and execute project plans and schedules, ensure the highest safety and quality standards. You have a proven track record for meetings budgets, schedules and scope. If you are interested in leading exciting commercial construction projects and mentoring a diverse team of professionals, join the Ledcor Building team in Vancouver, BC.Essential Responsibilities:-Demonstrates leadership in health, safety and environmental protection on the project. Applies the requirements of the Project Specific Safety Program (PSSP) to promote overall compliance of Ledcor HS&E standards, applicable OH&S acts, regulations and codes with all employees and subcontractors on the projectCreates and/or facilitates the Project Quality Program to ensure project materials are supplied and work is completed accordinglyEnsures that projects are built according to approved plans, specifications, shop drawings, and applicable building codes and that quality standards are maintainedDevelops and maintains the construction schedule in conjunction with project team to meet milestones and completion datesLeads project meetings with internal and external stakeholders to monitor and support the project's ongoing progressionProvides strong leadership to construction team members, capitalizing on individual and group strengths to ensure project targets are achievedIdentifies and manages opportunities and risks to achieve the best possible impact on schedule and financial targetsMaintains, tracks and reports all financial aspects of project including forecasts and billingsManages the procurement process including subcontractor/trade/supplier negotiations and awardsPerforms other related duties as outlined in Ledcor's Construction Operations ManualQualifications:-5+ years of related work experience as a Project Manager on commercial and residential high rise construction projectsCompleted post-secondary education in Construction, Engineering or related discipline an assetComprehensive knowledge of construction documents, drawings, specifications, costs, budgets and current construction practices and methodologyAbility to communicate clearly and collaborate with multiple stakeholders, understand and interpret stakeholder needsAbility to determine a problem's root causes, identify short and long term solutions, anticipate patterns and look beyond the immediate problem to the wider implicationsCapable of anticipating constructability issues in moderate to complex situations and creating new solutions in the construction plan and scheduleStrong negotiation skills; ability to influence and persuade others to reach consensusA track record of building successful teams and promoting teamwork through motivating and coaching; skilled in facilitation, mentoring and conflict resolutionMust have and maintain a valid provincial driver's licenseWork Condition:-This role has a combination of both field and office work and you should be comfortable working in both environmentsSuccessful completion of pre-employment drug & alcohol requirementsAdditional Information: Company DescriptionLedcor Building offers full-service construction for commercial, residential, institutional, and light industrial projects, along with expertise in green building. Our depth of knowledge and expertise come from building hundreds of projects - of all sizes - across North America each year.But when you work for Ledcor, your experience will go far beyond the project. Do you want a career that means more? Join our True Blue team now!Employment EquityAt Ledcor we believe diversity, equity, and inclusion should be part of everything we do. We are proud to be an equal-opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other identifying characteristic are encouraged to apply.Our True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. We are committed to continuing to build on our culture of empowerment, inclusion and belonging. Date PostedAug 13, 2021 1067 West Cordova Street, Vancouver, BC, Canada
Operations Manager - Retail Projects
Staples Canada, Richmond Hill, ON
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do As the Operations Manager - Retail Projects, you will manage retail process improvement projects and application implementation for store operations. You will also define the project's objectives and oversee quality control, risk management, and stakeholder expectations throughout its life cycle. You will be responsible for the general design, analysis and project management activities for medium to large complex process improvement projects including consulting with business units, determining and defining user needs and business requirements as well as developing detailed business and technical specifications, and Q&A documentation. This role will interface with end users to develop models, works with business analysts and developers to implement the system and handle project management duties . Specifically, you will: • Lead project team(s) and assumes day to day planning, management and control of application development and maintenance of a project(s), including the selection of methodologies, techniques and tools that are appropriate to the project(s). • Manage the day-to-day project activities of one or more unrelated complex projects or a mix of related projects with capital budgets ranging from $0 (internal resources only) to $1M+ • Manage project team, stakeholder, vendor, client and senior management relationships. • Manage and balance stakeholder expectations regarding the project schedule, cost, scope and identify and manage risk to these components. • Work closely with the business sponsors and users within various departments to understand their current and future application, system and process needs. • React quickly to scope change requests and implement sufficient change control monitoring within a project • Manage project financials to include compiling cost estimates into a forecast and monitor actual spend against budget. • Project manage and accountable for various department process initiatives by maintaining detailed project plans, assigning tasks, chairing project meetings and providing monthly project summaries. • Lead national process improvement steering committee and assist in managing project pipeline for retail process team. Provide priority and level of effort recommendation to Business Process Manager and execute agreed upon order of project/enhancement priorities Some of what you need • 5+ years of experience in management roles for large, complex IT or retail process-based projects with significant application development components, including a minimum of 5 years with responsibility for staffing, budgeting, scheduling and monitoring. • Bachelor's degree or equivalent experience required; Bachelor's Degree in IT operations, business, or related field and/or Master's Degree is an asset • PMP and/or Master's certification in Project management and/or Agile/Scrum certification is an asset • In depth knowledge of and ability to adapt project management practices • Demonstrated ability to analyze and improve complex processes • Strong financial acumen, with prior experience in creating "Level of Efforts" (LOE), Business Cases, and ROI assessments • Experience working in an Agile Environment an asset • Strong knowledge of enterprise retail applications such as AS400 and POS systems is preferred. • Strong working knowledge of MS Project, Project Server, Visio, SharePoint, MS Power Point • Prior experience managing and successfully executing projects with internal IT partnership • Curious • Approachable • Passionate • Solution finder Some of what you will get • Associate discount • Health and Dental benefits • RRSP/DPSP • Performance bonuses • Learning & Development programs • And more... Additional Information • Office Environment (Hybrid - remote working and the office.) • Occasional travel within Canada may be required #bringyourpassion
Project Manager - SBB
Tolko Industries Ltd., Edmonton, AB
Project Manager – SBBRemote Office, Alberta#IND123Do you enjoy managing complex and high profile projects, leading discussions with internal and external partners, andhave a strong focus on safety? If so, we want to hear from you!Reporting to the SBB Manager, Capital Project, the Project Manager is responsible for managing major capital projects for the Strand Base sector. The Project Manager is expected to provide technical and project management expertise on capital projects as needed and to act as an industry subject matter expert for Tolko. Assigned projects range from 1M to 50M.As a Project Manager – SBB You Will...Lead and direct technical and administrative project teams.Execute and monitor project activities.Manage changes to scope, cost and schedule of project work.Coordinate priorities and resources between multiple projects.Prepare and update project plans and status reports.Provide updates on customer and corporate issues participating in scheduled operational meetings as in routine with team leads and employees.Coordinate cross-functional meetings of personnel related to project.Oversee contractors and installation teams on approved capital projects.Facilitate sessions to effectively resolve issues if any.Allocate appropriate resources to ensure projects are completed within given time and budget.Utilize corporate ISO processes to track project schedule and cost.Report status, develop project-related documentation and implement lessons learned.Participate in project performance review meetings and discussions.Participate in corporate business development activities.Manage project team responsible for document preparation, scanning, indexing and document OCR imaging.Update and maintain production and quality metrics of projects.Ensuring all relevant safety objectives and legal requirements are observed.Accounting for engineering tasks to ensure they meet contract requirements.Project Coordination between the internal and external teams and act as a liaison between Tolko and consulting firms & vendors.You will be able to work from your home office anywhere in Alberta or BC when not traveling to site.What We’re Looking For:8-10 years’ plus experience in Project Management roles within a relevant industryPractical experience and demonstrated knowledge in forestry products manufacturing with a good understanding of OSB / forestry equipment, vendors and industry practicesIndustrial or Mechanical Engineering degreeknowledge of electrical & control is considered an asset.Project Management Professional Certification (PMP) is considered a strong assetMust be able to work on various projects simultaneously with minimal supervision and define problems, collect data, establish facts, and draw valid conclusionsMust be able to interpret an extensive variety of technical documents including schematics and prints as well as interpret engineering tolerancesMust be proficient in Microsoft Project, AutoCAD, Navisworks, and RecapKnowledge of SmartSheet is considered an assetExperience in hiring and developing diverse teamsWhat We Offer:An unyielding commitment to your personal safetyCompetitive pay and exceptional benefitsThe opportunity to work with the best and brightest in the industryA positive, dynamic, and inclusive work environmentAn open, innovative culture with diverse opportunitiesA commitment to investing in our people through training and developmentThe chance to live (and play) where you workWant to know what it’s like to work for Tolko?Click hereWho We Are:With state-of-the-art operations across western Canada, Tolko is a leading manufacturer of a wide range of forest products for customers around the world. For over 60 years, our family-owned company has been recognized by customers and business partners for being reliable, flexible, efficient and offering quality products. With the third generation of family leadership, we’re continuing that legacy today in our divisions throughout western Canada and joint ventures in the Southern United States.At Tolko, our values, vision and mission aren’t just what we believe. They’re how we work, live and serve our customers every day. Fundamental to our success is a diverse and committed workforce that thrives on change, building relationships, and a drive toward excellence.Grow Here, Achieve More:When you join Tolko, you’ll develop your skills and be encouraged to pursue diverse opportunities with a company that’s built on integrity, respect, and provides employees with the inclusive environment, support and opportunity to build great lives.If this position sounds like a fit for you, we’d love to hear from you! Applications will be accepted atwww.tolko.comuntil filled.We thank all candidates for their interest; however only those selected for an interview will be contacted.Follow us onLinkedIn,Facebook, andTwitterto stay up to date on Tolko news and job postings.
Sr. Project Manager - Fabrication
Aecon Group Inc., Oshawa, ON
Come Build Your Career at Aecon! As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build, connect, power, and strengthen our communities. At Aecon, you can count on: Safety First. Our number one core value. If we cant do it safely, we dont do it at all. Integrity. We lead by example, with humility and courage. Accountability. Were passionate about delivering on our commitments. Inclusion. We provide equitable opportunities for everyone. We lead the infrastructure industry with purpose, and our people are at the heart of everything we do. So, we invest in our people, just like they invest in us! At Aecon we: Ensure you and your family receive the services needed to support your mental, emotional, and physical well-being Believe in helping you build your career through our Aecon University and Leadership Programs Are committed to supporting and investing in inclusive work environments, through initiatives like Equity, Diversity & Inclusion training, our Aecon Women in Trades and Aecon Diversity in Trades programs, and our Employee Resource Groups (ERGs) to ensure we are building inclusion into every aspect of our culture at Aecon. Are a leader in sustainable construction. With a strong commitment to operating responsibility by minimizing our impact on the environment and surrounding communities. Our business success relies on strong execution and continuous improvement driven by the diversity, expertise and teamwork of our people. Were always searching the globe for innovative, collaborative minds to join our best-in-class Aecon community! What is the Opportunity? As part of an alliance agreement Aecon Nuclear has been awarded a contract with Ontario Power Generation to support the Darlington New Nuclear Project (DNNP). Beginning in 2023 Aecon will support the validation phase design, procurement, early site preparation and site mobilization scope for the Construction of the Unit 1 Small Modular Reactor at the Darlington site. Reporting to the Project Director, the Project Manager will have the overall responsibility for the successful delivery and execution of defined segments of work within the DNNP Nuclear Island including the Reactor Building overall construction scope including containment, equipment, Reactor Pressure Vessel and interface with other areas. What You'll Do Here: Coordinate the overall work of the project in close cooperation with the alliance partner under the project integrated contract to ensure collective focus on execution goals, and the completion of all actions and deliverables across all work groups. Get involved into design and constructability review. Work with project coordinators on fabrication buildings. prepare on-site work for pre-assembly building. Ensure the overall sequence from design to construction is developed, consistently maintained, updated, and, reviewed for accuracy from the design release package to construction. Create and implement action/recovery plans to address any schedule performance issues. Validate and monitor project metrics for assigned work segments (e.g. safety, quality, cost, schedule). Proactively manage risk and mitigation across the board of Partner Identify and report any resource constraints impacting planned work. Identify potential work changes and ensure that its co-developed with the partner per the project change management procedure. Ensure all required materials and services have been identified and ordered, as well as any material delivery risks identified, and action/recovery plans assigned. Lead a functional team comprised of representatives from all departments across the project organization. Implement the project readiness process for design, procurement up to manufacturing and construction execution. Attend and support project planning meetings. Coordinate the prerequisite and execution task readiness including schedule and risk review meetings with other teams. Perform regular field tours to check work progress and meet with project site personnel. Carry out site safety inspections. Provide technical and commercial guidance to Site Superintendents and Project Coordinators. Review and approve purchasing requisitions, subcontracts, and invoice payments, within Limits of Authority. Participate in company-wide initiatives aimed at overall continuous improvement. Responsible for performance management of all direct-report employees, including: coaching/mentoring, assistance with career planning and training, preparation of yearly and mid-year performance reviews Ensure all project staff and direct reports understand and comply with applicable code of conduct policies. What You Bring to the Table: Minimum 5 years Project Management experience in a related role. 10 plus years of on-site fabrication experience. Steel Structure experience is considered an asset. Manufacturing and/or Site construction experience Team Management and problem-solving mind set with a significant Nuclear Scope background. Knowledge of INPO (Institute of Nuclear Power Operation) practices and principles is an asset. Must have a full appreciation of the importance of Quality Assurance Programs and their significance to the nuclear industry. Must have the ability to handle all matters in a confidential and professional manner. Excellent organizational, communication and customer relationship skills. Great team coordination and work together mind set. Extensive knowledge of project execution, financial operations, estimating and employee relations required. Requires proficient business development skills and an operations background Aecon fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply including, women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity. We are committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA), and to meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the ACA and its applicable regulations. If you require accommodation under the ACA during any step of the application process please click here.
Customer Care Travel Sales Ambassadors Remote
BMO, Ontario, ON
Application Deadline: 05/30/2024Address: VIRTUAL59 - HomeRes - ON - BMOJob Family Group:Customer Shared ServicesThe AIR MILES Reward Program is one of Canada's most recognized loyalty programs, with over 10 million active collector accounts, representing more than half of all Canadian households. AIR MILES collectors earn Reward Miles at more than 300 leading Canadian, global and online brands and at thousands of retail and service locations across the country. AIR MILES is a wholly owned subsidiary of the Bank of Montreal (BMO). BMO is Canada's oldest bank and the 8th largest in North America with more than 12 million customers globally.We are looking for people who share our passion for helping people, who are curious and will dare to try new things, people who want to be part of a team, who communicate authentically, and who want to give back to the community. Helping our Collectors resolve issues and maximize their earning potential in the Program while driving engagement while providing exemplary customer service.Responsibilities:Help Collectors set new PINs, teach them how to navigate the website, assist with their concerns and sometimes just listen. Provide outstanding Customer Service.Interact with Collectors over the phone, chat or email and assist them with their needs. Offer support while connecting and engaging. Service incoming inquiries related to travel products, inquiries and reservations.Handle escalations and offer feedback while providing positive insights to our program.Answer Collectors' questions via chat, phone, and social media.Listen, ask questions and empathize with Collectors.Be knowledgeable about the AIR MILES® Reward Miles' merchandise and travel portfolio's such as entertainment, sports, leisure, and retail certificates, along with flights, cars, hotels, travel insurance and other travel services.Drive value for Collectors through insights and what you know about them to engage them further in the ProgramQualifications:Travel Agency experience as a Travel Agent is a Must Must have access to high speed internet with a minimum download speed 20 Mbps and a minimum upload speed 3 MbpsPing less than 100 ms (Your internet provider can confirm) Providers in your area must have a hardwired DSL, Fiber, or Cable Internet via an Ethernet connection (Dial up, Wireless, or Satellite internet service cannot be used) Fluent in written and spoken English.Previous work experience and/or education in the travel industry (preferred), along with experience interacting with customers in a various channels in a call center or customer service environment.Previous sales experience is an asset.Genuinely care about solving problems and providing exceptional Customer Service.Ability to listen, understand, engage and respond appropriately and professionally.Dependable, reliable, act with integrity and exercise discretion and good judgment Self-starter who takes initiative to learn new skills, solve problems, be resourceful and be adaptable to change.Willingness to be active participant in our coaching culture and demonstrating the ability to receive, provide and implement coaching feedback and have a "can do" attitude. Computer and web-savvy with the ability to navigate multiple software applications.Experience working in a Travel GDS system is an asset (Sabre preferred).Tico certification is an asset. Ability to work independently in a virtual environment where you work remotely with coworkers and leaders from the comfort of your home. Note: You must have flexibility to work throughout the hours of operation. Your shifts are subject to change and selected based on tenure and channel. The current Customer Care Operating hours are as follows (subject to change): Voice / Chat - English: Monday - Friday 8 am to 10 pm and Saturday 9 am to 6 pm.Voice / Chat - French: Monday - Friday 8 am to 7 pm and Saturday 9 am to 6 pm.Social Media Monday - Saturday 8 am to 10 pm. Eastern Standard Time Note: Upon completion of Ambassador, Customer Care training, which includes Customer Service training, Travel Sales training, and an opportunity to apply your new knowledge and skills, you will progress into the role of Senior Coordinator, Reservation Change. Compensation & Benefits: $ 37,050.00 - $ $49,725.00 The base salary represents BMO Financial Group's hiring range for this position. Actual salaries will vary and will be based on various factors, such as location, skills, experience, and qualification for the role. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. Base salary is one component of BMO Financial Group's total compensation package for employees, which may include performance-based incentives, commissions or discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: Total Rewards .We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Customer Care Travel Sales Ambassadors Remote
BMO Financial Group, Toronto, ON
Application Deadline: 05/30/2024 Address: VIRTUAL59 - HomeRes - ON - BMO Job Family Group: Customer Shared Services The AIR MILES Reward Program is one of Canadas most recognized loyalty programs, with over 10 million active collector accounts, representing more than half of all Canadian households. AIR MILES collectors earn Reward Miles at more than 300 leading Canadian, global and online brands and at thousands of retail and service locations across the country. AIR MILES is a wholly owned subsidiary of the Bank of Montreal (BMO). BMO is Canadas oldest bank and the 8th largest in North America with more than 12 million customers globally. We are looking for people who share our passion for helping people, who are curious and will dare to try new things, people who want to be part of a team, who communicate authentically, and who want to give back to the community. Helping our Collectors resolve issues and maximize their earning potential in the Program while driving engagement while providing exemplary customer service. Responsibilities: Help Collectors set new PINs, teach them how to navigate the website, assist with their concerns and sometimes just listen. Provide outstanding Customer Service. Interact with Collectors over the phone, chat or email and assist them with their needs. Offer support while connecting and engaging. Service incoming inquiries related to travel products, inquiries and reservations. Handle escalations and offer feedback while providing positive insights to our program. Answer Collectors questions via chat, phone, and social media. Listen, ask questions and empathize with Collectors. Be knowledgeable about the AIR MILES Reward Miles merchandise and travel portfolios such as entertainment, sports, leisure, and retail certificates, along with flights, cars, hotels, travel insurance and other travel services. Drive value for Collectors through insights and what you know about them to engage them further in the Program Qualifications: Travel Agency experience as a Travel Agent is a Must Must have access to high speed internet with a minimum download speed 20 Mbps and a minimum upload speed 3 MbpsPing less than 100 ms (Your internet provider can confirm) Providers in your area must have a hardwired DSL, Fiber, or Cable Internet via an Ethernet connection (Dial up, Wireless, or Satellite internet service cannot be used) Fluent in written and spoken English. Previous work experience and/or education in the travel industry (preferred), along with experience interacting with customers in a various channels in a call center or customer service environment. Previous sales experience is an asset. Genuinely care about solving problems and providing exceptional Customer Service. Ability to listen, understand, engage and respond appropriately and professionally. Dependable, reliable, act with integrity and exercise discretion and good judgment Self-starter who takes initiative to learn new skills, solve problems, be resourceful and be adaptable to change. Willingness to be active participant in our coaching culture and demonstrating the ability to receive, provide and implement coaching feedback and have a can do attitude. Computer and web-savvy with the ability to navigate multiple software applications. Experience working in a Travel GDS system is an asset (Sabre preferred). Tico certification is an asset. Ability to work independently in a virtual environment where you work remotely with coworkers and leaders from the comfort of your home. Note: You must have flexibility to work throughout the hours of operation. Your shifts are subject to change and selected based on tenure and channel. The current Customer Care Operating hours are as follows (subject to change): Voice / Chat - English: Monday - Friday 8 am to 10 pm and Saturday 9 am to 6 pm. Voice / Chat - French: Monday - Friday 8 am to 7 pm and Saturday 9 am to 6 pm. Social Media Monday - Saturday 8 am to 10 pm. Eastern Standard Time Note: Upon completion of Ambassador, Customer Care training, which includes Customer Service training, Travel Sales training, and an opportunity to apply your new knowledge and skills, you will progress into the role of Senior Coordinator, Reservation Change. Compensation & Benefits: $ 37,050.00 - $ $49,725.00 The base salary represents BMO Financial Groups hiring range for this position. Actual salaries will vary and will be based on various factors, such as location, skills, experience, and qualification for the role. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. Base salary is one component of BMO Financial Groups total compensation package for employees, which may include performance-based incentives, commissions or discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: Total Rewards. Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Acute Psychiatric Inpatient Unit - Bridgewater
Nova Scotia Health Authority, Bridgewater, NS
Requisition ID: 157884 Opportunity Type: Permanent Estimated Annual Salary: 400,000 - 450,000 Type of Remuneration: Hourly Rate Site Visit & Reallocation Allowance Programs: Site Visit Program; Relocation Program For information and to determine eligibility for Department of Health and Wellness Incentives, please contact [email protected] About the Opportunity This role provides psychiatric service to the acute psychiatric inpatient unit working in a collaborative team as well as functioning in a co-leadership role with the inpatient manager. The South Shore Regional Hospital has a 10-bed mental health inpatient unit. Our inpatient and community outpatient is an interdisciplinary team which consist of social workers, nurses, occupational therapists, recreation therapists, and psychologists. Our service also supports rural satellite clinics for mental health and addictions, seniors mental health, community outreach teams, clozapine, and depot clinics, consult services for adults with neurodevelopmental disorders, consultation with medical units and emergency departments and full Child and Adolescent Clinical Services. This is a cohesive team with members from diverse backgrounds dedicated to providing quality care. Responsibilities Provide psychiatric lead on the inpatient unit. Will engage with inpatient manager in a co-lead role. To participate in the on call psychiatry schedule. Contribute to and participate in teaching programs and activities. Contribute to and participate in other administrative responsibilities as assigned. Expected Hours Full Time On call requirement 1:5 Qualifications Eligible for Licensure with the College of Physicians and Surgeons of Nova Scotia (CPSNS) Canadian Medical Protective Association (CMPA) Eligible for certification by the Royal College of Physicians and Surgeons of Canada (FRCSC) Community Details The Town of Bridgewater is located along the LaHave River and is surrounded by the coastal beaches and fishing communities of the south shore. It is the largest town in this region with a population of over 8,500. Self-titled ''The Main Street of the South Shore,'' Bridgewater has long been established as the primary commercial and professional service centre in the southern half of the province. The community boasts a diverse local economy and is home to larger national and international employers. Physicians build a life and career they love in this beautiful town. Here, year-round activities like surfing, cycling, hiking, stand up paddleboarding, and sea kayaking await you. Love to sail, or have always wanted to learn? You've come to right place! Camp and explore Kejimkujik National Park or enjoy our abounding craft breweries and wineries. Art galleries and historical escapes provide hours of entertainment in your down time as your explore the wonderful surrounding communities. There is something for everyone in Bridgewater - and all within a one hour commute to Nova Scotia's capital city of Halifax! Practice here now! Physicians in Nova Scotia provide fulfilling patient care which embraces family life, professional development and community involvement. That's what makes practicing medicine in Nova Scotia unique. Physicians are increasingly attracted to practices that offer team-based care to their patients and allow them to consult with their peers. The size and scale of Nova Scotia allows for better connections across the health care system. Your practice of medicine and your life is richer here. Nova Scotia is more than medicine. Nova Scotia Health Authority (NSHA) is committed to being a workforce that is free of discrimination, values diversity and is representative, at all job levels, of the people we serve. Our priority groups are Aboriginal People, African Nova Scotians, Persons with Disabilities and Recent Immigrants. Members of these groups are welcome to apply and self-identify if they wish to be considered under our Employment Equity policy.
Manager, Data Center Operations
BCLC,
Manager, Data Center Operations Location: Remote within, BC, CA Job Function: Information Technology BCLC exists to generate win-wins for the greater good. For our people, our players, our communities, our industry, and our planet. Lottery | Casino | Sports Being a social purpose company, we are not only able to better align our business decisions with our purpose, but more importantly, we are committing to doing our part in creating a better world. We bring our purpose to life by ensuring all our actions, behaviours and decisions create benefits for communities and the planet. Motivated and guided by our social purpose, everything we do must benefit the greater good. And we encourage our employees, partners, players, industry and communities to engage with us on this ambition. We want you to be where you feel you can do your best work. Most of our jobs can be done remotely providing you reside in BC. For those who prefer working in a community with others, we have two beautiful offices in convenient locations: 2940 Virtual Way, Vancouver | 74 Seymour Street W, Kamloops This is a Permanent, Full Time opportunity Expected Salary Range: $101,122.00 - $126,403.00 - $158,003.00 Our typical hiring range will be +/- 10% of the midpoint shown above Factors influencing this decision include qualifications and market conditions for the role The Company For over three decades, BCLC has delivered exceptional gambling entertainment for British Columbians. To fulfill our social purpose we have a vision to revolutionize gambling entertainment through engaging experiences that build and benefit communities. We operate national and provincial lotteries in partnership with 3500 retail partners, provide the games, technology & oversight to 37 brick & mortar casinos, and operate a safe secure and 100% legal online gambling presence PlayNow.com. In our recently completed fiscal year, BCLC generated a record $1.6 billion in net income to the Province of B.C. to support First Nations, local host governments, health care, education and community programs across the province. Job Summary: The Capability Manager, Data Center Operations is responsible for leading a technical capability or "Pod" within BCLC Business Technology to drive value for its members and the corporation by leading the strategy and planning for the Pod, developing methodology, defining processes, standards, and best practices, and selecting tools; manages people and financial resources, including vendors and contractors. The role leads all the members within their capability employing influence and servant leadership over positional power to drive results, including development, success planning, and performance management and coaching. As we continue to build out a full Cloud Transformation program, the Capability Manager, Data Center Operations will shape the future of our service operations capabilities and processes designed to improve the effectiveness of our technology operations, while supporting and adapting the running of the business, managing, and maintaining data center facilities, ensuring the continuous availability and optimal performance of our core operations and critical business services: Key Accountabilities: Provides leadership and coaching to a capability pod with aligned skill sets. Models leadership behaviors that support engagement of teams by practicing meaningful recognition, inspiring a shared vision, coaching/mentoring and developing others, performance assessments and supporting culture and change management initiatives. Develops and manages the strategy, planning, methodology, process, standards, best practices, implementation and advice for the capability pod, including oversight of applicable technologies and systems. Ensure the capability pod workforce has the capabilities, skill sets and resources to effectively deliver on short and long term strategic business objectives. Assesses current workforce to identify and action skills gaps. Promotes the development of T-skills among Pod members. Guides recruitment initiatives for capability pod with the support of HR. Develops talent pipelines for roles, including the identification of succession planning candidates for placement into development roles. Partners with other capability pods to ensure that processes and tools are aligned and support the BT organization and systems as a whole. Manages vendor performance and contracts including creating Statements of Work (SOW), and Requests for Proposal (RFP). Researches best practices in technical area; incorporating research into overall strategy and plans for pod development. Manages budget for capability; managing salary, contract and development resources. Rationalize and leverage various monitoring tools to consistently meet published Service Level agreement for system availability, detect issues sooner and pinpoint root causes of those issues more efficiently. Key leadership role to plan and transition our data center footprint from on-premises compute to Cloud, including roadmap development and Evergreen requirements. Evolve and operationalize the capability to provide real-time insights and enable processes to proactively reduce and remediate incidents, enhance visibility across technology stacks and improve the player and employee experience with powerful insights to inform decision-making and create positive business outcomes, detecting issues even before players get impacted, elevating the nature of our service from being reactive to pro-active. Evolve the current model and establish standards to achieve effectiveness and consistency in supporting the running of the business 24/7 across the enterprise. Establish an incident response framework, at agreed service levels, that enables agile teams to efficiently address and scale their response during an incident while ensuring clear and concise messaging for various types of audiences. Minimum Required Qualifications: Education and Experience A University degree or diploma in a relative discipline supplemented by industry recognized professional courses Minimum 5 - 7 years relevant experience in technical capability including 3 years' experience in a leadership role, which may include people leadership or coaching/mentoring experience. Equivalent combination of education and/or experience may be considered. Technical Requirements Demonstrated leadership and coaching skills and the ability to build strong and trusting relationships with managers, employees and peers. Demonstrated experience in strategic business planning and resource management in a leadership capacity. Excellent organizational and planning skills with a strong attention to detail; project management skills and meets tight timeframes and commitments and is accountable for results. Strong technical background and experience with systems development, quality assurance best practices and hardware technology. A collaborative outcome-focused mindset and a drive to continuously improve and evolve service, operations capabilities and solving problems for business partners. Excellent written and verbal communication skills. Excellent problem solving and analytical thinking/innovation. Strong computer skills - MS office suite. Believes in continuous improvement and driven to question and improve processes, systems, practices as appropriate. Strong strategic thinking skills - ability to find innovative yet practical strategies to achieve goals, links several strategies into a unified plan, while anticipating needs and looking future focused; Vendor and contract management, SLA's and service management; Strong business acumen with a results oriented focus; Understanding of B.C. gaming industry is an asset. Experience with agile software development methodologies (Scrum, Kanban, etc.) is an asset Experience adapting traditional enterprise support model within the context of an agile operating model is a strong asset. What's in it for you Defined benefit pension plan which provides a recurring income you can depend on for life throughout retirement We pride ourselves on our flexible working model which supports work-life integration and our 37.5 hour work week Professional development including education/certification sponsorship, in house leadership cohorts, LinkedIn Learning See all our rewards here However you identify, or whatever your path in life, if you see something here that makes you excited to get to work every day, please apply. We hire people for skills, capabilities and potential, not just education and experience. We value Respect, Integrity and Community, and we provide an inclusive environment where everyone can feel like they belong . Our social purpose is much more than returning 100% of net income to the province in the form of healthcare & education programs, and community gaming grants. Check it out ! Did you know BCLC is an industry leader in player health and safe & responsible gambling? Find out more ! We are trained in neurodivergent hiring. If you require accommodation so you can be at your best in the interview, please let us know: [email protected] . All candidates must be at least 19 years of age and legally eligible to work in Canada
Project Manager - HRIS
Swim Recruiting,
6-month contract Project Manager role focused on the HRIS workstream of a global enterprise organization.6-month contract PM role with a high-profile programVery engaged stakeholder groupGlobal enterprise organization with full remote work.What & Why: Our client has made a major shift in how they deliver people solutions to their workforce and as such are looking to add a project manager to their team. You will work closely with business stakeholders and technology teams to create and manage projects that solve internal business problems and bring experiences to life for teammates. You will work closely with business stakeholders and Technology teams to ensure project plans are in place and managed. You should have experience budgeting your projects and speaking to that budget on a periodic basis as well as hold the ability to drive stakeholder engagement. This role will plan, manage, monitor, and close/handover to operations for large projects with complex scope, multiple work streams and interdependencies You are organized, curious, great at facilitation and know how to get the right people involved at any given time to solve problems.Who: This client is one of the most recognizable Canadian brands, a true Vancouver success story who has expanded globally. They are well known for their corporate culture and has won major awards for their accomplishments. They have invested majorly in technology and have had an incredibly successful past few years, including a major strategic acquisition. They have an all-star leadership team who keeps you accountable and provides support while still affording you tremendous autonomy. They are located close to rapid transit in newly renovated offices in downtown Vancouver and have full remote on-boarding capability, however this role can be fully remote if you would prefer, but you will have to work in PST hours.You:You will bring the following education, skills and experience to the role:3+ years of project management/industry work experienceExperience working with HRIS technology transformation projectsFamiliarity with IT SDLC processes (waterfall and agile) and compliance requirements such as PCI & SOXAbility to manage project budgets including capital and expense costsPMP and or Scrum certification considered an assetExperience working with various digital human resources system architectures (preference for those with specifically Workday, Avature, and Dayforce WFM)PMP and or Scrum certification considered an assetNext Steps:If the sound of this opportunity excites you, and you’re confident that it’s a good fit for your experience and career goals, then we’d love to hear from you! Please send your updated resume to us by applying to this posting and one of our awesome team of recruiters will be in touch.
Manager, People Development
BCLC, Kamloops, BC
Manager, People Development Location: Hybrid - Kamloops or Vancouver, BC, CA Job Function: Human Resources BCLC exists to generate win-wins for the greater good. For our people, our players, our communities, our industry, and our planet. Lottery | Casino | Sports Being a social purpose company, we are not only able to better align our business decisions with our purpose, but more importantly, we are committing to doing our part in creating a better world. We bring our purpose to life by ensuring all our actions, behaviours and decisions create benefits for communities and the planet. Motivated and guided by our social purpose, everything we do must benefit the greater good. And we encourage our employees, partners, players, industry and communities to engage with us on this ambition. We want you to be where you feel you can do your best work. This job can be done hybrid from Vancouver or Kamloops For those who prefer working in a community with others, we have two beautiful offices in convenient locations: 2940 Virtual Way, Vancouver | 74 Seymour Street W, Kamloops This is a Temporary 18 Month, Full Time opportunity Expected Salary Range: $101,122.00 - $126,403.00 - $158,003.00 Our typical hiring range will be +/- 5% of the midpoint shown above Factors influencing this decision include qualifications and market conditions for the role The Company For over three decades, BCLC has delivered exceptional gambling entertainment for British Columbians. To fulfill our social purpose we have a vision to revolutionize gambling entertainment through engaging experiences that build and benefit communities. We operate national and provincial lotteries in partnership with 3500 retail partners, provide the games, technology & oversight to 37 brick & mortar casinos, and operate a safe secure and 100% legal online gambling presence PlayNow.com. In our recently completed fiscal year, BCLC generated a record $1.6 billion in net income to the Province of B.C. to support First Nations, local host governments, health care, education and community programs across the province. The Team Joining the People & Culture (P&C) team at BCLC means you'll be working with a passionate, hardworking, employee focused team of professionals who are committed to putting people at the heart of everything we do. We focus on developing and implementing world class P&C strategies, programs and practices across Talent Management, Organizational Development, Rewards & Recruitment, Diversity, Inclusion and Belonging. The Role The Manager, People Development will be critical in building out our vision for a leading class Executive & Senior Leadership Team development program from the RFP stage, which is a pivotal piece of our overall People & Culture strategy. Reporting to the Director, People Development & Operations, and supporting two directs, the Manager, People Development will ensure the capabilities necessary for us to succeed well into our future are embedded across our organization. What you will accomplish You will lead the implementation of a leading class Executive & Senior Leadership Team development program You will lead the execution of the organization-wide learning & development strategy and 3 year roadmap You will work with outputs from workforce planning to help identify solutions to fill key organizational skill gaps You will develop key performance indicators and evaluate, measure and tell the story on the effectiveness and impact of the learning and development strategies, programs and initiatives across the enterprise You will serve as an expert on learning and development plans and support key identified successors in their professional and career development What will make you successful You have a minimum of 5-7 years recent, related experience leading transformational and organization wide learning and development strategies for complex organizations Experience leading and inspiring a team of talented professionals You are an exceptional communicator, able to develop & maintain strategic relationships with internal and external stakeholders, including executive level You have proven experience in leading and establishing KPI's for a variety of learning & development programs, integrating them into the business and aligning to the goals of a social purpose, values driven organization You have seasoned experience with strategic planning, large scale project management, and building leadership pipelines using succession planning outputs You have strong knowledge of adult learning principles, instructional design, facilitation, Agile, Design Thinking and Lean methodologies It would be awesome if you also had Knowledge of SAP, Learning Management Systems, and SuccessFactors What's in it for you Robust wellness programs to enhance your physical, mental, social, financial and career well being We pride ourselves on our flexible working model which supports work-life integration and our 37.5 hour work week Our Play It Forward program provides volunteer hours for our people each year See all our rewards here However you identify, or whatever your path in life, if you see something here that makes you excited to get to work every day, please apply. We hire people for skills, capabilities and potential, not just education and experience. We value Respect, Integrity and Community, and we provide an inclusive environment where everyone can feel like they belong . Our social purpose is much more than returning 100% of net income to the province in the form of healthcare & education programs, and community gaming grants. Check it out ! Did you know BCLC is an industry leader in player health and safe & responsible gambling? Find out more ! We are trained in neurodivergent hiring. If you require accommodation so you can be at your best in the interview, please let us know: [email protected] . All candidates must be at least 19 years of age and legally eligible to work in Canada
Visual Merchandising & Operations Manager | Cambridge
Hudson's Bay Company, Toronto, ON
Lead a Brilliant Career. Bring your authentic self to work everyday, and help our customers express themselves, style their home, and live their life in a way that reflects who they truly are. As a brand, we celebrate the differences that make each and every one of us unique because we believe that people shouldn't fit archetypes. So why should your career be anything less than extraordinary? What to Expect: As the Visual Merchandising & Operations Manager, you drive sales and profit by leading and executing strategies through compelling merchandise execution and impactful visual presentations, from receipt of product to ensuring the product is floor ready for customer purchase. This role reports to the General Manager, and is a developmental step to the Assistant/General Manager positions, or other opportunities throughout the company. Desired Traits: People Leader & Developer - You are passionate about training, coaching and developing associates on merchandise placement, execution and style. You lead and manage a team to meet or exceed expectations, and work together on potential solutions to problems in order to drive day-to-day operations of the business. Collaborator - You actively seek and share best practice photos and actions with your peers throughout the company. You communicate and collaborate with cross-functional leaders and associates to support receipt flow, placement, stockroom management and back of house operational excellence. You are well versed in building and leveraging your relationships with vendors and other business partners to support the store. Strategic Thinker - You drive sales and profit results by leading and executing strategies and appropriately planning, prioritizing, and executing workload from back of the house to the selling floor (includes pricing, signing, visual, merchandise and event execution). You have a talent for translating optimal merchandise execution standards and expectations to the store. Creative Thinker - You are skilled at inspiring fashion and style through compelling merchandise presentation and visual statements. You find joy in leading mannequin and trend presentations that inspire customers to discover their personal style and live a colourful life. Brand Ambassador - Through visual merchandising and operational excellence (store mark-downs, return to vendors, transfers and marketplace returns), you are able to optimize the customer experience and delivery, making Hudson’s Bay a prime shopping destination. What You Will Bring to the Team: ● Proven retail management experience. ● Experience with Return to Vendor, Transfers, Markdowns, Mark ups, Productivity in regard to receiving of Merchandise and placement. ● If required, ability to lift/move up to 50lbs, including reaching, crouching and climbing ladders. ● Ability to work a flexible schedule, including day, evening, weekends, and/or holidays. ● Comfortability working with various technologies pertaining to an omni-channel environment. What’s in it For You? ● A people-focused culture of belonging where Reconciliation & Inclusion are integral to what we do ● Employee Resource Groups that offer a unique opportunity to connect with diverse colleagues ● Leadership coaching and development opportunities at all levels ● Benefits package inclusive of parental leave top up, retirement savings, “Living Well” Program, and more ● A generous Associate discount of up to 40% off of top brands The Fabric of Hudson’s Bay Hudson's Bay has established a reputation for quality and style through an unrivaled assortment of products and categories including fashion, home, beauty, food concepts, and more. Hudson's Bay operates under the HBC brand portfolio. Founded in 1670, HBC is North America's oldest company. Hudson’s Bay helps Canadians live their best style of life by operating thebay.com featuring Marketplace, one of the largest premium life & style digital platforms in Canada, with a seamless connection to a network of Hudson’s Bay stores from coast to coast. At Hudson’s Bay, smart, high-performing team members will challenge you to learn and grow every day. We value ambitious work and great ideas grounded in data and insights. We strive everyday to provide our customers with an experience they will value with our products, services and dedication towards adapting to the ever changing environment of retail. This role will actively support our DE&I framework by identifying opportunities to increase and promote diversity in our teams, products and brands. They will lead with inclusion to nurture our OneTeam culture by removing barriers for our Associates and communities. We’d love for you to join us in our mission to help Canadians live their best style of life! Stay connected with us on Instagram, Facebook, Twitter, TikTok, and LinkedIn. Thank you for your interest In Hudson’s Bay. We look forward to reviewing your application. We are on an ever-evolving journey to create a culture of inclusion, where we celebrate diverse perspectives, create exciting opportunities and eliminate barriers so each associate can have a sense of belonging, while reimagining the future of retail. Part of this responsibility is to reconcile our past and advance racial equity and inclusion at work and in Canada. We welcome applications from talent regardless of age, ancestry, citizenship, colour, disability, ethnicity, family status, gender assigned at birth, gender identity, marital status, place of origin, race, sexual orientation, spiritual beliefs, or any other characteristic protected by human rights legislation. As an equal opportunity employer, Hudson’s Bay is committed to providing you with a barrier-free, inclusive and accessible workplace to lead a brilliant career. If you need accommodations throughout the recruitment process, please let us know.
Visual Merchandising & Operations Manager | Centerpoint
Hudson's Bay Company, Toronto, ON
Lead a Brilliant Career. Bring your authentic self to work everyday, and help our customers express themselves, style their home, and live their life in a way that reflects who they truly are. As a brand, we celebrate the differences that make each and every one of us unique because we believe that people shouldn't fit archetypes.So why should your career be anything less than extraordinary? What’s in it For You? A people-focused culture of belonging where Reconciliation & Inclusion are integral to what we do Employee Resource Groups that offer a unique opportunity to connect with diverse colleagues Leadership coaching and development opportunities at all levels Benefits package inclusive of parental leave top up, retirement savings, “Living Well” Program, and more A generous Associate discount of up to 40% off of top brands What to Expect: As the Visual Merchandising & Operations Manager, you drive sales and profit by leading and executing strategies through compelling merchandise execution and impactful visual presentations, from receipt of product to ensuring the product is floor ready for customer purchase. This role reports to the General Manager, and is a developmental step to the Assistant/General Manager positions, or other opportunities throughout the company. Desired Traits: People Leader & Developer - You are passionate about training, coaching and developing associates on merchandise placement, execution and style. You lead and manage a team to meet or exceed expectations, and work together on potential solutions to problems in order to drive day-to-day operations of the business. Collaborator - You actively seek and share best practice photos and actions with your peers throughout the company. You communicate and collaborate with cross-functional leaders and associates to support receipt flow, placement, stockroom management and back of house operational excellence. You are well versed in building and leveraging your relationships with vendors and other business partners to support the store. Strategic Thinker - You drive sales and profit results by leading and executing strategies and appropriately planning, prioritizing, and executing workload from back of the house to the selling floor (includes pricing, signing, visual, merchandise and event execution). You have a talent for translating optimal merchandise execution standards and expectations to the store. Creative Thinker - You are skilled at inspiring fashion and style through compelling merchandise presentation and visual statements. You find joy in leading mannequin and trend presentations that inspire customers to discover their personal style and live a colourful life. Brand Ambassador - Through visual merchandising and operational excellence (store mark-downs, return to vendors, transfers and marketplace returns), you are able to optimize the customer experience and delivery, making Hudson’s Bay a prime shopping destination. What You Will Bring to the Team: Proven retail management experience. Experience with Return to Vendor, Transfers, Markdowns, Mark ups, Productivity in regard to receiving of Merchandise and placement. If required, ability to lift/move up to 50lbs, including reaching, crouching and climbing ladders. Ability to work a flexible schedule, including day, evening, weekends, and/or holidays. Comfortability working with various technologies pertaining to an omni-channel environment. The Fabric of Hudson’s Bay Hudson's Bay has established a reputation for quality and style through an unrivaled assortment of products and categories including fashion, home, beauty, food concepts, and more. Hudson's Bay operates under the HBC brand portfolio. Founded in 1670, HBC is North America's oldest company. Hudson’s Bay helps Canadians live their best style of life by operating thebay.com featuring Marketplace, one of the largest premium life & style digital platforms in Canada, with a seamless connection to a network of Hudson’s Bay stores from coast to coast. At Hudson’s Bay, smart, high-performing team members will challenge you to learn and grow every day. We value ambitious work and great ideas grounded in data and insights. We strive everyday to provide our customers with an experience they will value with our products, services and dedication towards adapting to the ever changing environment of retail. This role will actively support our DE&I framework by identifying opportunities to increase and promote diversity in our teams, products and brands. They will lead with inclusion to nurture our OneTeam culture by removing barriers for our Associates and communities. We’d love for you to join us in our mission to help Canadians live their best style of life! Stay connected with us on Instagram, Facebook, Twitter, TikTok, and LinkedIn. Thank you for your interest In Hudson’s Bay. We look forward to reviewing your application. We are on an ever-evolving journey to create a culture of inclusion, where we celebrate diverse perspectives, create exciting opportunities and eliminate barriers so each associate can have a sense of belonging, while reimagining the future of retail. Part of this responsibility is to reconcile our past and advance racial equity and inclusion at work and in Canada. We welcome applications from talent regardless of age, ancestry, citizenship, colour, disability, ethnicity, family status, gender assigned at birth, gender identity, marital status, place of origin, race, sexual orientation, spiritual beliefs, or any other characteristic protected by human rights legislation. As an equal opportunity employer, Hudson’s Bay is committed to providing you with a barrier-free, inclusive and accessible workplace to lead a brilliant career. If you need accommodations throughout the recruitment process, please let us know.
Project Manager - Civil Engineering Construction
Construction demathieu & bard (CDB) inc., Peterborough, ON
Demathieu Bard: Daring to endeavor!Please note: This position is not rotational shift. This work requires the ability to be mobile/temporarily relocate within the province of Ontario, as work sites and project durations vary. Experience in building/rehabilitating heavy civil transportation infrastructure (often involving water, such as bridges, canals, dams, culverts, cofferdams and similar) is also required. Our Culture Construction Demathieu & Bard (CDB) Inc. is the Canadian subsidiary of Demathieu Bard, a company based in France with over 160 years of experience in the construction industry, and has been operating in Canada since 1997. CDB specializes in major infrastructure construction and rehabilitation and is known for its innovative, complex construction methodologies and adaptability when undertaking challenging projects. As the general contractor, construction manager, and/or project manager, CDB continues to successfully deliver complex and challenging projects, particularly heavy infrastructure projects such as bridges, canals, dams, tunnels, culverts and viaducts. Our technical ability and well-recognized ‘can-do’ attitude sets us apart. Our strength as an organization lies in the skills and drive of our employees and it is a point of pride for us to encourage and develop our talent. CDB has currently over 150 engineers and technicians in Canada, with a wide range of multi-disciplinary skills and a right balance of experienced and young professionals. As an organization we are committed to optimizing our skilled resources, emphasizing professional development, and encouraging knowledge sharing across the company. Job SummaryThe project manager is providing leadership to a team of engineers, project coordinator(s) and site superintendent(s) in the successful planning and implementation of medium to large civil construction projects. The project manager is accountable for delivering project(s)on time and budget, while maximizing financial returns to the organizations. With a focus on safety, the project manager is providing leadership in the development of project execution plans, detailed project scheduling activities, develop and monitor project budgets and expenditures, and maintain positive relationships with project clients.ResponsibilitiesManagement – 50%• Ensure project(s) meet anticipated schedules, stay within budget, meets client expectations and are executed at highest level of quality• Prepare contracts and negotiate revisions, changes and additions to contractual agreements• Prepare and manage project budget/itemized costs, construction schedules and milestones, and monitor project’s progress• Tender, review, approve and award all sub-trades in conjunction with Estimator. Coordinate sub-trades work activities. Plan, organize, direct, control and evaluate daily operations with Site Superintendents, ensuring quality control• Develop quantity and material take offs for estimation and budget preparations• Direct the purchase of building materials and equipment• Monitor site safety and ensure compliance to OH&S Act and COR standards• Review and approve all supplier and subcontractor invoices and weekly time sheets for field workers• Manage and execute the Contemplated Change Order (CCO), Change Order (CO) and Change Directive (CD) are processed in a timely manner, responding to the timeframes requested by the Client and contract specifications. In all cases, follow-up until an approved CO is received within the timelines of contract specificationsTechnical – 25%• Provide direction for construction methodologies and direct designers in the completion of detailed designs and construction drawing preparation• Prepare technical specifications for construction services, utilities and works• Analyse and provides feedback on reports, design and analysis completed by third parties including engineering firms, architects and technical consultants• Prepare and lead execution of project environmental management plan including all waste management, contaminant management, water and soil protection, and mitigation for impacts to wildlife and species at risk• Oversee all civil quality control and quality assurance programs including materials testing programs (aggregate and concrete), and quality assurance programs (site survey benchmarks, reinforcing steel inspections, installation tolerances, etc.)Communication – 25%• Represent the company in direct communication with clients, project stakeholders, regulatory bodies, partners and the general public• Maintain effective communication with senior management and the project team, ensuring relevant project updates are communicated effectively• Prepare various documents such as technical documents, meeting minutes, project progress status and change order summaries• Develop and maintain effective working relationships with Client, Consultants, Architects, Designers, Provincial/Municipal Inspectors, Site Superintendents and Sub-Trades• Ensure Site Superintendents are up to date in regards to on site project documentation including but not limited to legislative requirements Core Competencies·        An out-going team player·        Exceptional communication skills, oral and written·        AccountabilityJob Related Competencies•       Superior analytical and problem solving skills•       Advanced persuasive communication•       Strategic thinking and decision making•       Advanced leadership and coaching skills•       Stress management•       Managing performance•       Personal credibility•       Workplace health and safety awarenessComputer Skills•       Excellent knowledge of MS Office including MS Project•       Familiarity with construction/ project management software including AutoCAD, ArcGIS, Bluebeam and HECRASOur commitment to equity, diversity and inclusion We respect and value our differences. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Construction Demathieu Bard (CDB) Inc. is committed to making the Recruitment & Selection process accessible. Should you require accommodation through any stage of the recruitment process, please let us know when we contact you and we will work with you to meet your needs. While we thank all applicants, only those being considered for an interview will be contacted.  Notice regarding the use of AI As per Part III.1 of the ESA, 2000, section 8.4(1), CDB does not use Artificial Intelligence (AI) to screen, assess or select applicants. 
BAND 3 - Web Access Management Operations Manager
BC Public Service, Surrey, BC
Posting Title BAND 3 - Web Access Management Operations Manager Position Classification Band 3 Union N/A Work Options Remote Location Multiple Locations, BC CA (Primary)Prince George, BC V2N4P7 CARichmond, BC V7C 4M9 CASurrey, BC V4P 1M5 CAVancouver, BC V6B 0N8 CAVictoria, BC V9B 6X2 CASalary Range $86,200.00 - $122,100.01 annually Close Date 4/5/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Citizens' Services Ministry Branch / Division Enterprise Services/Cybersecurity and Digital Trust Job Summary An opportunity to provide branch direction and leadership in Web Access Management OperationsMINISTRY OVERVIEW Dedicated to making life better for British Columbians, the Ministry of Citizens' Services (CITZ) delivers key services that people rely on. CITZ delivers accessible, multi-channel services, through a single-point-of-contact service approach to people in urban and rural communities through Service BC , and delivers the digital face of government at www.gov.bc.ca . CITZ also provides support for the expansion of high-speed internet connectivity throughout the province, leadership across government to modernize information management and technology resources, trusted data services to government agencies, prompt, and relevant responses to freedom of information requests, and statistical and economic research, information and analysis to businesses and the public sector. In addition, the ministry manages the Province's real estate assets, technology systems and equipment, and leverages procurement to increase business opportunities and create rewarding jobs that contribute to local economies and benefit individuals, families, and communities. A service-focused organization, CITZ strives to be a great place to work, where all employees feel both engaged and motivated to do their best.JOB OVERVIEW Reporting to the Director of Access and Directory Management Services (ADMS), this position will oversee and manage the ADMS Single Sign On (SSO) teams that provide the day to day operational support for the suite of Access and Directory Management SSO critical service offerings that are used across the BC Government. This position will be responsible for leading teams of IT professionals within the ADMS service delivery unit that support identity, access, security, stability, availability, capacity, change and performance management services for ADMS's systems and technologies that are single sign on focused, such as but are not limited to, SiteMinder, Microsoft Azure Active Directory Integration, Microsoft Active Directory Federated Services (ADFS) and potential Keycloak integrations.The ADMS team as a whole provides the following identity, access and directory management critical services across the BC Government: 1) Web Access Management (Single Sign On (SSO) SiteMinder enterprise solution offering, Reverse Proxy, SiteMinder federation, Keycloak integrations, Common Logon Page, etc). 2) SSL Certificate offering and Internal Certificate Authority (ICA) provisioning. 3) BC Government Active Directory (IDIR) user and group management/governance as well as Directory Synchronization Services. 4) MS Active Directory and MS Azure Active Directory services (ADFS, Oath/SAML 2.0 SSO integrations, SaaS SSO integrations, PIM, MFA, Azure Conditional Access Policies, Azure Intrusion Protection Policies, Azure Defender for Endpoints: Servers, Domain Controller Farm Management, etc).Job Requirements:• Certificate or higher in the computer science field, OR • An equivalent combination of education, training and experience may be considered. • Minimum two (2) years' experience supervising technical staff. • Three (3) years' experience in technical operations in a complex application environment, supporting a large, diverse, corporate business enterprise with critical system needs. Preference may be given to more years of experience. • Three (3) years' experience leading and resolving complex staff and/or client issues. Preference may be given to more years of experience. • Minimum One (1) year experience delivering or supporting Identity and Access services. • Minimum One (1) year experience negotiating and managing information technology contracts. • Minimum One (1) year experience in a leadership role that ensure teams provide expert customer service support within a shared service model.Preference may be given to applicants with one(1) or more of the following: • Experience supervising staff in a union environment. • Experience supporting technical application environments related to Identity and Access. • Experience supporting Identity and Access service offerings related to any of the following: MS Azure, MS Azure AD, SiteMinder, MFA, Azure Conditional Access, Keycloak. • Experience managing information technology contracts within a Government environment. • Diploma or higher in the computer science field.For questions regarding this position, please contact [email protected] .About this Position: Currently there is one (1) permanent opportunity available. The position headquarters will be Victoria, Vancouver, Richmond, Surrey and Prince George Remote work is allowed, this position can work up to full time from their home in British Columbia subject to an approved telework agreement. The locations listed above are to assist applicants in searching for this opportunity and are not a complete list of locations. An eligibility list may be established to fill future permanent and/or temporary vacancies across the Ministry of Citizens' Services. To learn more about these B.C communities you can click on the Hello BC link here! Employees of the BC Public Service must be located in BC at the time of employment. This position is excluded from union membership.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.Questionnaire: YES - You will need to complete a standard questionnaire (current employment status, eligibility to apply, etc.).Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Leadership and Management
Fast Food Supervisor
Woodbine Entertainment, Etobicoke, Ontario
This is an amazing opportunity for experienced Fast-food/Quick Service Team leaders to support and guide a team in one of Canada's most exciting, upcoming entertainment destinations. You will have an opportunity to work at the brand-new, state of the art Five-star Casino & Hotel resort and 5000 seat concert theatre that has recently opened and is delivering a premium entertainment experience! You will have the opportunity to work in a booming business that is currently experiencing explosive growth. We believe in our people. We have a strong promote-from-within philosophy and are committed to working with you to maximize your potential so you can launch your career to unimaginable heights! What we're also offering - Annual Bonus Program - Great group benefits plan - Pension plan - Discounts on Food - Discounts to other Ontario attractions - Free Parking - Opportunities for Advancement - Social Responsibility Initiatives - The thrill of horse-racing - Access to visit our 2000+ Horse athletes What we're looking for - Minimum two (2) years supervisory experience in a fast-paced restaurant, hotel or quick-service environment - Smart Serve and Food Safety Handling certification required - Ability to life up to 50Lbs - Various shift work, including day, evening, nights, weekends, and holidays, as required Some of what you'll do: In addition to being a Food & Beverage expert, we will need you to be a natural leader who inspires team members to maximize their full potential and exceed guest expectations. We will need you to coach and guide team members in all aspects of the operation to ensure everything runs flawlessly. Monitoring performance, discussing team member challenges, and removing barriers standing in the way of their success will also be important. You will need to listen and connect with guests to evaluate quality of service and implement solutions to ensure their overall experience is a winning one. You will need to lead by example and live and breathe our values and beliefs so employees can wow our guests, think differently, listen and connect, have fun and exceed our brand service standards. Some Key Responsibilities: - Deliver high energy / detailed pre-shift meetings and work with Managers on a weekly basis to plan & review the weekly shift meeting topics that have the highest impact on the business. - Engage Guests throughout the shift to ensure that quality checks are being performed and gain feedback on the food and service experience. - Executing the daily staffing schedule and organizing the daily staffing work assignments - Updating the time and attendance record sheet - Escalate any employee issues such as work performance, attendance management, policy & procedure breaches, grievances, and disciplinary outcomes of all team members to the Manager. - Provide training, in the moment coaching and assist team members in all aspects of the operation (i.e., meal periods, peak periods) to ensure the operation runs flawlessly. - Participate and action Supervisory 30.60.90-day plans to help improve the overall service and culinary offerings within the Hospitality business. - Other related duties as assigned Diversity, Equity, Inclusion and Belonging Be Yourself. We believe differences should be valued and celebrated. By building diverse and inclusive teams, we strive to provide a more authentic and empowering work experience that unlocks the potential of our people. Regardless of race, religion, colour, national origin, sex, gender, expression, sexual orientation, age, marital status, veteran status, or disability status, we believe everyone has the right to express their ideas, ambitions, and pursue their goals with confidence and integrity. Diversity breeds innovation. We want people to think differently. Our commitment is to build a culture that welcomes everyone and leverages their unique perspectives to be a great entertainment company that shares the thrill of horseracing experiences with the world.
Manager, Revenue Management- Digital Programmatic and OOH
Rogers, Toronto, ON
Manager, Revenue Management- Digital Programmatic and OOH Are you ready to take your career to new heights and be a part of a dynamic team at Rogers Sports & Media? We believe in creativity, innovation, and collaboration in everything we do, and we are looking for people who share this mindset to join us. With a monthly reach of 30 million Canadians, you can help shape the future of sports, news, e-commerce, and entertainment. At Rogers, we value diversity and inclusivity and believe that every voice matters. Join us today and be a part of a team that is redefining the future of media.We're looking to hire an experienced leader to be a part of our Rogers Media Team in a new role of Manager, Revenue Management- Digital Programmatic and OOH. Reporting to the Director of Planning & Inventory -(D)OOH, this role is responsible for maximizing revenue and yield across both direct and indirect programmatic sales and our digital OOH channels. Analytically minded and extremely detail-oriented, our ideal candidate has a passion for learning and intellectual curiosity that will lead them to ask questions beyond their given daily tasks.What you will be doing...Yield Management: Lead yield management efforts to optimize revenue across our network of websites, factoring in the impact of programmatic revenue across all platforms (display, video, audio) as well as our OOH assets both direct and programmatic across our billboard and place based networks. Optimization: Optimize demand across channels (i.e. open, private for digital and direct, open and private for DOOH), consistently refining tactics to maximize revenue. Develop strategies: Drive development of quantitative models necessary for evaluation and implementation of new strategies and product rollout backed by data. Technical leadership: Identify new technologies and system development methodologies, partnering with internal teams to integrate programmatic demand into holistic ad decisioning strategy Test pricing strategies: Conduct tests of pricing strategies to improve yield and grow overall revenue Reporting: Maintain, develop and enhance weekly/monthly/quarterly reports to the business on yield tracking, revenue reporting and other key monetization metrics for executives, sales and finance teams. Collaboration: Collaborate with ad operations, ad solutions, product, audience insights, partners, and tech to push the boundaries on programmatic ad product.Mange relationships with existing digital and DOOH SSP's and identify new partnerships that address areas of need. Build relationships with RSM partners- i.e. Allvision, Vertical Impression, etc. Set pricing: Work closely with Product and Sales teams to create packaging guidelines and rationalize profitability and pricing of new media products.In addition to refining and managing all existing programmatic floors. Troubleshoot issues: You will be expected to help troubleshoot issues that arise on a day to day basis within our programmatic ad stack. What you will bring... Degree or Diploma in Business, Statistics, Analysis. 5+ years digital advertising experience preferably in publisher side, with 2 years of managing programmatic channels. Preferred DOOH experience, but not mandatory. Expertise in the online advertising ecosystem; different ad technology stacks and vendors and how they fit into the digital advertising ecosystem. Hands-on experience working with ad networks, ad exchanges and/or demand side platforms preferred (Exchange, DSPs, SSPs, DMPs, Publisher Programmatic division). Consultative, data-driven approach towards delivering business results and process improvements. Strong media measurement and data analytics background. Ability to meet deadlines and provide superior customer service to external and internal clients. Ability to articulate thoughts and concepts fluidly. Exceptional communication skills, both internally and externally. Here's what you can expect in return: A competitive salary and benefits that include access to our Employee Share Accumulation Program, Retirement Benefits and a variety of other perks including 50% off Rogers services and Blue Jays tickets A manager who deeply cares about your development and long-term career at Rogers A team that trusts and wants to win together Smart and accomplished colleagues who are focused on both the "what" and the "how" Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 1 Mount Pleasant (083), Toronto, ON Travel Requirements: Up to 10% Posting Category/Function: Digital & Advertising & Analytics Requisition ID: 238110 #LI-AP1At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Rogers Sports & MediaLocation: Toronto, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Revenue Management, Advertising, Equity, Manager, Revenue, Finance, Marketing, Management
OOH/Digital Audio GTM Manager
Rogers, Toronto, ON
OOH/Digital Audio GTM Manager Are you ready to take your career to new heights and be a part of a dynamic team at Rogers Sports & Media? We believe in creativity, innovation, and collaboration in everything we do, and we are looking for people who share this mindset to join us. With a monthly reach of 30 million Canadians, you can help shape the future of sports, news, e-commerce, and entertainment. At Rogers, we value diversity and inclusivity and believe that every voice matters. Join us today and be a part of a team that is redefining the future of media.We're looking for a Manager of Advertising Products to help lead the product and go-to-market strategy in the advanced advertising space. The successful candidate will help to implement strategy across our ad products, including video, audio and out of home. In this role, you will be a subject matter expert responsible for identifying business opportunities, evaluating various partnerships, and making key recommendations as we execute on the strategy and inform the vision in these critical areas of our advertising business. You will support the RSM sales teams in a client-facing capacity to achieve revenue KPIs against our advertising products. This is a unique opportunity to be at the centre of Rogers Sports & Media and Sportsnet's strategy to leverage our unique data sets for the purpose of further improving the advertising experience for marketers and customers. What you will do: Support RSM sales teams to communicate product advancements and sales opportunities to customers Act as Subject Matter Expert (SME) on audio and out of home products with the sales team and clients Execute Rogers' advertising go-to-market strategy across sales, including business development and product enhancement Provide knowledge/analysis of key metrics to identify, recommend and implement changes to enhance ad products Own the Audio and Out of Home (OOH) product roadmap in partnership with the operations and data team Solicit feedback from marketers and agencies on the evolution of the ad product set Operate as both an individual contributor and cross-functional leader to meet and exceed revenue growth objectives for the RSM advertising business What you will bring: A proven ability to effectively communicate product features, advantages, and benefits to both clients and sales teams An understanding of the advertising landscape in the Canadian market A demonstrated history of success in bringing a product to market A drive to continuously establish and improve process through gathering and incorporating feedback from stakeholders Proven success in product management or advertising sales roles An ability to navigate large organizations and optimize for speed Obsessed with winning and delighting our clients, viewers, and listeners Here's what you can expect in return: A competitive salary and benefits that include access to our Employee Share Accumulation Program, Retirement Benefits and a variety of other perks including 50% off Rogers services and Blue Jays tickets A manager who deeply cares about your development and long-term career at Rogers A team that trusts and wants to win together Smart and accomplished colleagues who are focused on both the "what" and the "how" Your choice of hardware and software (iPhone or Android/Mac or PC etc.) Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 1 Mount Pleasant (083), Toronto, ON Travel Requirements: Up to 10% Posting Category/Function: Sales & Media Requisition ID: 271128At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Rogers Sports & MediaLocation: Toronto, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Advertising, Advertising Sales, Manager, Equity, Marketing, Sales, Management, Finance
Operations Floater Inc TD
Rogers, Toronto, ON
Operations Floater Inc TD Are you ready to take your career to new heights and be a part of a dynamic team at Rogers Sports & Media? We believe in creativity, innovation, and collaboration in everything we do, and we are looking for people who share this mindset to join us. With a monthly reach of 30 million Canadians, you can help shape the future of sports, news, e-commerce, and entertainment. At Rogers, we value diversity and inclusivity and believe that every voice matters. Join us today and be a part of a team that is redefining the future of media.We're looking for a FullTime Operations Floater with TD to help us grow the Rogers Sports & Media brand and connect with our multicultural, diverse and wide audience and team partners through personalized communications and activities.What you will do... Support our content creation team producing broadcast news, entertainment and sports, coordinating studio activities as required by the control room director in a live studio situation Operation of any control room systems such as Ross switchers, Ross OverDrive, Calrec 5.1 audio board, lighting controls, automation, and camera duties in a fast paced and exciting environment. Accountable to our internal customers, providing concise, clear communication whilst producing local and national content, while in constant communication with our customers and support teams to provide first in class service. Monitor performance of our internal network systems, identify and acting immediately on inconsistencies to provide solutions to fulfill requirements and provide opportunities for continuous improvement Continuously monitor integral systems, email and all communications in partnership with our in-house content production teams Maximize utilization of available resources for the ever-growing requirements of Rogers Sports and Media market leading content offerings, and liaise with management and engineering on all technical maintenance and repair related issues What you will bring... A natural curiosity and drive to win A care for people and the world around them A digital-first and analytical mindset to navigate and succeed in daily challenges A passion for news, sports, and entertainment Strong analytical and technical skills to operate various broadcast control systems and peripherals. A multi-tasker who works in a fast paced, deadline driven environment Here's what you can expect in return: A manager who deeply cares about your development and long-term career at Rogers Appropriate and comprehensive training for success to win as a team! A team that trusts and wants to win together As we grow our team, the well-being of our team members remains our top priority. To ensure the health and safety of our team members, including those in the recruitment process, be assured that we are equipped to do so safely and effectively Schedule: Full time Shift: Variable Length of Contract: No Selection Work Location: 33 Dundas St. East (909), Toronto, ON Travel Requirements: None Posting Category/Function: Broadcasting & TV Operations Requisition ID: 304560At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Rogers Sports & MediaLocation: Toronto, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Operations Manager, Equity, Engineer, Operations, Finance, Engineering
Player Experience Manager
BCLC, Vancouver, BC
Player Experience Manager Location: Vancouver, BC, CA Job Function: Facilities and Technical BCLC exists to generate win-wins for the greater good. For our people, our players, our communities, our industry, and our planet. Lottery | Casino | Sports Being a social purpose company, we are not only able to better align our business decisions with our purpose, but more importantly, we are committing to doing our part in creating a better world. We bring our purpose to life by ensuring all our actions, behaviours and decisions create benefits for communities and the planet. Motivated and guided by our social purpose, everything we do must benefit the greater good. And we encourage our employees, partners, players, industry and communities to engage with us on this ambition. We want you to be where you feel you can do your best work. Most of our jobs can be done remotely providing you reside in BC. For those who prefer working in a community with others, we have two beautiful offices in convenient locations: 2940 Virtual Way, Vancouver | 74 Seymour Street W, Kamloops This is a Permanent, Full Time opportunity Expected Salary Range: $101,122.00 - $126,403.00 - $158,003.00 Our typical hiring range will be +/- 5% of the midpoint shown above Factors influencing this decision include qualifications and market conditions for the role The Company For over three decades, BCLC has delivered exceptional gambling entertainment for British Columbians. To fulfill our social purpose we have a vision to revolutionize gambling entertainment through engaging experiences that build and benefit communities. We operate national and provincial lotteries in partnership with 3500 retail partners, provide the games, technology & oversight to 37 brick & mortar casinos, and operate a safe secure and 100% legal online gambling presence PlayNow.com. In our recently completed fiscal year, BCLC generated a record $1.6 billion in net income to the Province of B.C. to support First Nations, local host governments, health care, education and community programs across the province. Job Summary: The Player Experience (PX) Manager holds a crucial leadership position in driving player experience and advancing BCLC's vision of becoming a player-centric organization. Serving in a client management role, they act as a vital liaison between BCLC's Player Experience function (PX, UX and Research) and Line of Business (LOB) leaders, facilitating both strategic initiatives and core operations. They play a pivotal role in promoting PX throughout the organization by incorporating player empathy, design thinking methodologies, and collaborative approaches into BCLC's experience design processes. They promote collaboration by actively sharing insights, concepts, frameworks, and best practices related to customer experience management to enhance BCLC's capability development. Key Accountabilities: Relationship Building: Cultivate and maintain strong relationships with key client roles within the LOB, fostering collaboration and alignment. Alignment and Support: Understand LOB strategies and roadmaps to ensure alignment with PX department priorities, advocating for player data and user-centric design integration. End-to-End Design Oversight: Oversee the complete design process, acting as a project manager to ensure the execution of key PX artifacts outlined in the design process. Escalation Point: Serve as an escalation point for challenges encountered by designers, analysts, or leaders during the delivery of PX artifacts, collaborating with LOB partners for resolution. Workshop Facilitation: Plan and facilitate design workshops in partnership with UX, Research, and other stakeholders during projects to drive collaboration and innovation. Player Insights: Develop a deep understanding of players and the insights collected about them, providing input and guidance to LOB partners. LOB Awareness: Stay informed about the drivers and challenges within the LOB, as well as key consumer and industry trends impacting players. Pain Point Identification: Identify player pain points and opportunities across player journeys in supported LOBs, ensuring understanding by LOB partners. Voice of Customer (VOC) Program: Contribute to the design of the VOC program for specific LOBs, leveraging insights to drive improvements. Visibility into UX and Research Work: Maintain awareness of UX and research work supported by the PX function for LOBs, ensuring alignment with strategic objectives. Player Insights in Meetings: Participate in LOB meetings, providing player insights and perspectives to teams supporting the delivery of Player Experience. Leadership in Cultural Initiatives: Play a leadership role in planning internal events and team training aimed at building a player-centric culture within the PX department (e.g., symposiums, player appreciation events, CX training, etc.). Minimum Required Qualifications: Education and Experience A Bachelor's degree in a related discipline; 5-7 years of related experience in customer experience management, design, research, product management, leadership, change management An equivalent combination of education and/or experience may be considered. Technical Requirements: Strong client management and relationship-building skills. Project management experience, particularly in design processes. Excellent communication and facilitation abilities. Analytical mindset with a focus on player insights and data. Understanding of UX design principles and research methodologies. Strategic thinking with the ability to align initiatives with business goals. Leadership qualities to drive cultural initiatives and team development. Solid business acumen that includes literacy in areas of customer strategy, development customer experience management, product management, finance, research, and operations. Solid knowledge of BCLC business portfolio as well as knowledge of stakeholders within BCLC is an asset Strong communication skills and the ability to explain complex information in an effective manner. Demonstrates strong presentation and data visualization skills; Certifications in customer experience management, product management and or design thinking an asset. Excellent interpersonal skills; Ability to act on own initiative, exercise sound judgment and prioritize tasks with the experience and confidence to know when to ask for support; Ability to work with a high degree of accuracy and attention to detail. What's in it for you Defined benefit pension plan which provides a recurring income you can depend on for life throughout retirement We pride ourselves on our flexible working model which supports work-life integration and our 37.5 hour work week Professional development including education/certification sponsorship, in house leadership cohorts, LinkedIn Learning See all our rewards here However you identify, or whatever your path in life, if you see something here that makes you excited to get to work every day, please apply. We hire people for skills, capabilities and potential, not just education and experience. We value Respect, Integrity and Community, and we provide an inclusive environment where everyone can feel like they belong . Our social purpose is much more than returning 100% of net income to the province in the form of healthcare & education programs, and community gaming grants. Check it out ! Did you know BCLC is an industry leader in player health and safe & responsible gambling? Find out more ! If you require accommodation so you can be at your best in the interview, please let us know: [email protected] . All candidates must be at least 19 years of age and legally eligible to work in Canada