Overview of salaries statistics of the profession "Medical Spa Manager in Canada"

Company DescriptionJoin the team at Fairmont Banff Springs. Set in one of Western Canada's most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.Job DescriptionPublic Relations ManagerUnder the leadership of the Regional Director of Public Relations and the Director of Sales & Marketing, Fairmont Banff Springs, the primary responsibility of this role includes executing on strategic PR tactics that will increase destination awareness and maximize revenue generation for the resort.In conjunction with Canada's Western Mountain Collection and Fairmont corporate office, the successful candidate will also specialize in leveraging this world-renowned property's unique selling proposition and maximizing exposure through strategically vetted PR, travel media and influencer opportunities, and supporting activations for maximum amplification. This role will also lead the management of brand reputation and crisis communications, as well as maintaining strong alignment with marketing to ensure brand consistency and messaging.What is in it for you:Subsidized staff accommodation provided on-site for full time status employeesOne complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4/meal)Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employeesDefined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employeesEmployee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide Access to the Mountain Explorer Travel Program - exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler (subject to availability)Comprehensive wellness platform (LifeWorks) for employee mental health and wellbeing support Discounts while using our resort's Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses Automatically added to our resort's Colleague Lifestyle Program which includes access to staff activities and eventsOpportunity to develop your talent and grow within Fairmont Banff Springs and over 5,000 properties with AccorWhat you will be doing:Reporting to the Regional Director of Public Relations (RDPR), with a strong dotted line to the Director of Sales & Marketing (DOSM) at Fairmont Banff Springs, this role will deliver on aligned PR strategies in order to stimulate and support sales initiatives and overall hotel revenue objectives.Coordinate individual and group travel media familiarization trips.Host key travel media on property; evenings and weekends as required.Contribute to constructive teamwork and a collaborative environment with the marketing team.Support content creator collaborations alongside the marketing manager, as well as the resort's influencer marketing strategy, including vetting, setting KPIs, and following-up in accordance with resort policies and needs.Coordinate photo and film shoots on-site with traditional media as necessary.Act as spokesperson for the resort and as a member of the crisis management team.Manage media inquiries and interview requests, including drafting of key messaging and ensuring spokesperson readiness (e.g. GM).Provide PR amplification for on-property special event activations, including execution of relevant media launches.Leverage existing travel media relationships, and cultivate new contacts within the Canadian, US and target international market networks.Attend relevant media marketplaces as required.Develop and distribute press releases, and support internal guest / Heartist communications as needed.Collaborate with regional PR team to maintain an updated centralized media database.Update and maintain resort press kit, pressroom, and story starters. Keep corporate PR and agencies informed of all news.Update regional media calendar on a weekly basis.Submit monthly, mid-year, and annual PR reports to hotel executive team and corporate office, and compile PR updates as needed.Pursue key influential awards and execute nominations accordingly.In coordination with the DOSM, undertake other tasks and duties that may be required from time to time at the resort.Coordinate photo and film shoots on-site when necessary.Other dutities as assigned QualificationsYour experience and skills include:3-5 years' public relations and communications experience in the luxury hotel sector preferredEstablished database of Canadian, USA and international travel media & influencer contactsExcellent writing skillsCrisis communications and online reputation management experience requiredExperience utilizing Cision or other media monitoring and distribution platformsExperience with influencer analysis tools, like Hype AuditorAbility to prioritize numerous projects with competing deadlinesArticulate, professional, mature, self-motivated and energetic team-playerHighly responsible and reliableUniversity / College degree in a related discipline an assetAdditional InformationVisa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSAPPLY TODAY: For more information on working and living in at Fairmont Banff Springs, please visit www.banffspringsjobs.com.CWMR-4Salary: . Date posted: 04/17/2024 06:06 AM

Company DescriptionFairmont Jasper Park Lodge is seeking passionate and adventurous individuals to join our incredible team here in the Canadian Rocky Mountains. Our hotel offers a wide variety of jobs in over thirty departments and is sure to have something that sparks your interest. We pride ourselves on the work/play lifestyle that working in Jasper National Park provides and we do our best to ensure your quality of life is elevated when working for us. If you have ever dreamed of working in Jasper, don't miss out on this opportunity.Job DescriptionA smile and helping hand is what our Guests will experience as you personally greet them on their arrival. As a Bell Person (Seasonal, May - October) with Fairmont Jasper Park Lodge, your knowledge of the hotel and the professionalism you display will create a sense of "welcome" like no other.What is in it for you:Subsidized staff accommodation provided on-site for full time statusCompetitive extended benefits package including medical, vision and dental for full time permanent statusEmployee Travel ProgramComprehensive Wellness PlatformDiscounts on food & beverage/spa/golfOpportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,000 properties with AccorWhat you will be doing: Reporting to the Manager, Guest Services, responsibilities and essential job functions include but are not limited to the following:Consistently offer professional, friendly, and engaging serviceFollow Front Office policies, procedures and service standardsAdminister curb-side check in at a designated place following Front Office policies and proceduresAdhere to the hotel's vehicle handling and safety policies while driving hotel and guest vehiclesResponsible for the transportation of Guests to their room, as well as the delivery of luggage, messages, newspapers and any other items for delivery within the HotelEnsure the guest is familiar with their room upon arrival ie. temperature controlMaintain a presence in the Lobby offering assistance to Guests, opening main entrance doors and car doors upon Guests' arrival under the direction of the Bell CaptainAssist guests regarding hotel facilities in an informative and helpful wayAssist with overall traffic and parking control in courtyard and throughout property as requiredEnsure that the general upkeep of the hotel lobby and front courtyard is maintainedFollowing all safety and sanitation policiesOther duties as assignedQualificationsYour experience and skills include:Previous guest service experience requiredValid Class 5 Alberta Driver's license and a clean drivers abstractClass 4 Alberta Driver's license is an asset, permanent colleagues will need to obtain within probationary periodCurrent first aid certification an assetExcellent knowledge of Fairmont Jasper Park Lodge property, town of Jasper and local attractions preferredExcellent communication and organizational skillsStrong interpersonal and problem solving abilities, outgoing and ability to anticipate Guests' needsHighly responsible & reliableAbility to work well under pressure in a fast-paced environmentAbility to work cohesively with fellow colleagues as part of a team with minimum supervisionAbility to focus attention on guest needs, remaining calm and courteous at all timesYour team and working environment:Fast-paced, upscale, luxury hotelClose proximity to Marmot Basin Ski Resorts in winter and world-renowned hiking trails in summerHospitality employees worldwide making this a great place to develop lifelong connections Sitting: 0-1 hrs/dayWalking: 7-8 hrs/dayStanding: 7-8 hrs/dayBending/Reaching: 4-5 hrs/dayPushing/Pulling: 4-5 hrs/dayPhysical effort: high, required to lift up to 100lbsEnvironmental stress: high-inside/outside, night driving, unpredictable weather conditionsAdditional InformationVisa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. APPLY TODAY: You can find out more about life working at Fairmont Jasper Park Lodge - Jasper Park Lodge | Fairmont Mountain Meetings | (fairmontmtnjobs.com)Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSCWMR-1907Salary: . Date posted: 04/17/2024 06:09 AM

Company DescriptionJoin the team at Fairmont Banff Springs. Set in one of Western Canada's most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.Job DescriptionVIP Concierge First impressions are everything! Are you a hospitality professional seeking an opportunity to advance your current skills and abilities? As a VIP Concierge you will have the opportunity to provide the highest level of personalized service and creating memorable experiences for our VIP guests. What is in it for you:Subsidized staff accommodation provided on-site for full time status employeesOne complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4/meal)Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employeesDefined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employeesEmployee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wideAccess to the Mountain Explorer Travel Program - exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler (subject to availability)Comprehensive wellness platform for employee mental health and wellbeing supportDiscounts while using our resort's Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf CoursesAutomatically added to our resort's Colleague Lifestyle Program which includes access to staff activities and eventsOpportunity to develop your talent and grow within Fairmont Banff Springs and over 5,000 properties with AccorWhat you will be doing: Reporting to the VIP Concierge Manager, responsibilities and essential job functions include but are not limited to the following:Assist in coordinating all phases of the guests stay from pre-arrival, arrival and follow up after departure to ensure the highest level of guest service and a seamless experience is providedAssist VIP and high profile guests with preparation of activity itineraries and ground transportation when applicableMeet and greet whenever possible, and ensure personal contact at a minimum of once during the guest's stayEmpower colleagues to appease any guest service challenges and ensure all guest issues are tracked and followed up on to ensure service recoveryMust be available for shift work including weekends, mornings, and eveningsTo provide a courteous and professional service at all times, utilizing our Concierge Service Essentials to turn moments into memories for our guestsTo provide accurate and detailed information about dining and lounge areas and all other hotel related servicesTo provide accurate and detailed information in regards to our Resort Activity offerings, in addition to assisting with reservationsTo offer assistance to all guests in making reservations and arrangements for dining, activities and tours; for example, horseback riding, limousine services, theatre tickets, sporting eventsLead by example and sustain an environment of Respect, Integrity, Teamwork, Accountability, Excellence and positive employee relationsTo provide correct and accurate information on tourist sites and activities, including being well versed in their individual company policies and proceduresTo assist guests with their various in-house requests through Royal Service ManagerTo assist guests with Dining information and reservations through our Open Table Guest Centre reservation systemTo assist guests with Resort Activity and Spa information and facilitate reservations as requested in UrVenue.To assist guests with Golf information and liaise reservations as requestedTo log reservations, create confirmations and itineraries, provide information and be well versed on the ALICE applicationTo assist with any special requests the guest may haveOther duties as assignedQualificationsYour experience and skills include:Minimum 2 year's previous Hotel experience in Front Office, Guest Services, Concierge or Royal ServiceLes Clefs d'Or membership an asset, or are currently working towards membershipExceptional interpersonal and organizational skills; written and verbal communications skillsStrong guest service orientation and a passion for delivering outstanding serviceDegree or Diploma in Hospitality Management is an assetFood & Beverage Experience an assetHigh attention to detailSecond language is an assetStrong guest service orientation and a passion for delivering outstanding serviceExceptional interpersonal and organizational skills; written and verbal communications skillsExcellent knowledge of Micros-Opera PROPERTY ManagerStrong working Knowledge of Microsoft Office SuiteAbility to work independently and prioritize responsibilitiesComplete knowledge of all hotel's facilities and tourist attractions/ activities in the Town of BanffClean driving record and Class 5 licenseYour team and working environment:Fast-paced, upscale, luxury hotelClose proximity to multiple ski resorts in winter and world-renowned hiking trails in summerHospitality employees worldwide making this a great place to develop lifelong connectionsAdditional InformationVisa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSAPPLY TODAY: For more information on working and living in at Fairmont Banff Springs, please visit www.banffspringsjobs.comSalary: . Date posted: 04/17/2024 06:08 AM

Company DescriptionEmbrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!What is in it for you:Subsidized staff accommodation provided on-site for full time status employeesOne complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $5/meal)Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employeesDefined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employeesEmployee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wideAccess to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)Comprehensive wellness platform (GreenShield+) for employee mental health and wellbeing supportDiscounts while using our resort's Food & Beverage Outlets, Fitness Centre, and Spa Automatically added to our resort's Colleague Lifestyle Program which includes access to staff activities and eventsOpportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with AccorJob DescriptionWhat you will be doing:Demonstrate a commitment to provide warm, anticipative service to exceed the needs and expectations of our discerning guests through attention to detail and recognitionProvide exceptional Concierge information to our guests about local and area attractions, restaurants, theatres, special events, tickets, confirmations and other available servicesDevelop and maintain strong guest relationships to ensure Fairmont Gold loyaltyHandle all Fairmont Gold comments/concerns. Collect this feedback to improve on quality of Fairmont Gold Service and ProductDevelop and maintain contact with business partners, concessionaires, local community and counterparts of Fairmont Gold throughout Fairmont Hotels and ResortsDevelop an engaged, enthusiastic and guest driven team through recruitment, training, personal and professional development and recognitionProvide guidance and motivation to the Fairmont Gold teamDevelop/update job descriptions, JTC's, training manuals, systems and procedures for all positions are clearly documented and easily accessibleEnsure that Guest and Colleague concerns are resolved in a professional and timely mannerCoach and mentor colleagues. Creating an environment that allows colleagues to exceed guest expectations and provide a path for career development with Fairmont Hotels and ResortsConduct performance management in a timely mannerEstablish effective goals, measurements and action plans for the department; EES, GSI, H&S, ECO, Richey and FinancialRepresentative on the Fairmont President's Club hotel wide committee ensuring guest expectations are met and exceededMaintain/Exceed company core standards for Fairmont Gold Product and ServiceEffective and timely interaction with all Hotel departments including participation and representation in hotel wide meetings /committees as requiredMember of the hotel revenue management team (Yield)Maximization of revenue by balancing daily A.R.R. and occupancyWork with Revenue Manager, Reservations Manager, Director of F&B, Sales Manager & Front Office Manager to ensure strategies are in place to maximize Fairmont Gold revenue opportunitiesMaintain department efficiency/productivityInvolvement in annual operations budget -expenses, staffing levels and productivityComplete month end commentaries with outlook and planning toward future monthsCrisis management and BCP plans for the departments of Fairmont GoldExecute departmental Health & Safety mandate including WCB policies and practicesEnsure existing Environmental initiatives are adhered to and new ideas submitted when possibleDepartmental payroll administrationQualificationsYour skillset includes:Minimum of 2 years, 4 Diamond Hotel Concierge or Front Office Leadership experienceMember of Clefs d'Or an assetProven commitment to Guest Service and exceeding guest expectationsProven ability to effectively lead, motivate and develop your teamStrong guest service orientation and training skills backgroundHighly motivated, organized, goal and results oriented individual who thrives under pressureExcellent organizational, written/verbal communication and interpersonal skillsProfessional in presentation and demeanorComprehensive knowledge of Front Office operations, policies and proceduresOperational knowledge of Micros Fidelio Opera, Excel and WordPhysical Aspects of Position:Constant standing and walking throughout shiftAdditional InformationVisa Requirements: Applicants must be legally eligible to work in Canada.APPLY TODAY: We encourage you to visit our website to learn more about living and working in Lake Louise! www.lakelouisejobs.comWhy work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.About Fairmont Hotels & Resorts: At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!Our Commitment to Diversity & Inclusion: At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.If you are contacted by a Recruiter, kindly inform them at any stage of the recruitment process if you will need support or accommodations.Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected] what you love, care for the world, dare to challenge the status quo! #BELIMITLESSSalary: . Date posted: 04/17/2024 06:09 AM

Company DescriptionJoin the team at Fairmont Banff Springs. Set in one of Western Canada's most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.Job DescriptionRepresenting The Fairmont Banff Springs through excellence in guest service. Responsible for the effective and efficient operation of the Front Desk and Royal Service Night teams. Lead, teach, coach and inspire the supervisors and colleagues of the Front Desk and Royal Service while committing to helping the hotel become one of the world's finest heritage resortsWhat you will be doing:Lead, teach, coach, and inspire the Night Audit team to turn moments into memoriesActive part of the Emergency Response team, working closely with hotel security teamResponsible for team building and growth via, monthly meetings, training, colleague follow up and performance reviewsAccurately posting all guest and group chargesAssisting with daily Front Desk procedures/tasks including check in's and outsCompleting duty management responsibilities for the hotel QualificationsYour experience and skills include:Minimum 2 years previous Front Desk supervisory experience in a Large Hotel preferredExcellent knowledge of Micros-Opera Property Manager, word and excelPrevious working experience in Royal Service and or dealing with guest recovery with excellent recoveryGraduate of Hotel Management or Hospitality program an assetExcellent written and verbal skills with a high attention to detail requiredYour team and working environment:Fast-paced, upscale, luxury hotelClose proximity to multiple ski resorts in winter and world-renowned hiking trails in summerHospitality employees worldwide making this a great place to develop lifelong connectionsAdditional InformationWhat is in it for you:Subsidized staff accommodation provided on-site for full time status employeesOne complimentary meal per shift in our staff cafeteria Comprehensive benefits package Medical, Vision & DentalEmployee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wideVisa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.Our commitment to Diversity & Inclusion:At Fairmont Banff Springs, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.If you are contacted by a Recruiter, kindly inform them at any stage of the recruitment process if you will need support or accommodations.Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected] TODAY: For more information on working and living in at Fairmont Banff Springs, please visit www.banffspringsjobs.com.Salary: . Date posted: 04/17/2024 06:09 AM

The Quarterdeck Inn & Marina Resort offers full-service comfort and hospitality to ensure a relaxing stay. Surrounded by nature just a short walk from downtown Port Hardy, the hotel offers an inviting destination for travelers seeking to experience world-class guided fishing charters, whale watching cruises and hiking along the area’s pristine beaches.Each of the hotel’s 40 rooms and suites welcomes in the beauty of our surroundings with sweeping ocean views and a comfortable coastal design. Select accommodations are available for guests traveling with pets. Enjoy a grab to go breakfast or buffet breakfast each morning, onsite parking, a business center and Wi-Fi in all rooms and social areas. The hotel also offers great food and cocktails at the Quarterdeck Restaurant with patio. Additional amenities include an onsite beer and wine store and two meeting rooms.Essential Duties and Responsibilities• Maintain an inventory of vacancies, reservations, and room assignments of hotel• Register arriving guests and assign hotel rooms• Answer enquiries regarding hotel services and registration by a variety of means, provide information about hotel services and respond to guests' complaints, if necessary• Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems• Present statements of charges to departing guests and receive payment• Other duties as assigned by supervisorSkills & Qualifications:• Completion of secondary school or equivalent• Experience in front desk operations or hotel management is an asset• Excellent customer service skills• Strong communication skillsWage: $19.50/HourBenefit: Health care plan. Accommodation. Ten (10) days’ vacation which is calculated on your earnings at a rate of 4%. Other benefits.Working hours: 30 40 Hours/WeekWork location: 6555 Hardy Bay Road, Port Hardy, BC, Canada V0N 2P0Starting date: ASAPPlease send us your resume to . We only accept resumes by email, and only qualified candidates will be contacted.

Job Number 24064185Job Category Human ResourcesLocation JW Marriott Bengaluru Prestige Golfshire Resort & Spa, Nandi Hills Road Karahalli Post, Bengaluru, Karnataka, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists in carrying out the daily activities of the Human Resource Office including recruitment, total compensation, and training and development. Additionally, he/she assists in delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensuring compliance with all applicable laws, regulations and operating procedures.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the human resources, management operations, or related professional area. OR • 2-year degree from an accredited university in Human Resources, Business Administration, or related major; no work experience required.CORE WORK ACTIVITIESAssisting in Managing Recruitment and Hiring Process • Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed. • Assists in establishing and maintains contact with external recruitment sources. • Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures. • Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings. • Assists in monitoring candidate identification and selection process. • Performs quality control on candidate identification/selection.Assisting in Administering and Educating Employee Benefits • Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors. • Assists with unemployment claim activity reports. • Attends unemployment hearings and ensures property is properly represented, as needed.Assisting in Managing Employee Development • Assists with departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. • Ensures employees are cross-trained to support successful daily operations. • Assists with coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture. • Ensures attendance by all new hires and participation of the leadership team in training programs • Assists with ensuring departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.Assisting in Maintaining Employee Relations • Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings). • Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action. • Utilizes an "open door" policy to acknowledge employee problems or concerns in a timely manner • Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources. • Partners with Loss Prevention to conduct employee accident investigations, as necessary. • Communicates performance expectations in accordance with job descriptions for each position.Assisting in Managing Legal and Compliance Practices • Assists with ensuring employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time. • Assists with ensuring compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act. • Assists with ensuring medical records are maintained in a separate, secure and confidential medical file. • Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable). • Communicates property rules and regulations via the employee handbook. • Assists with ensuring all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc. • Assists with periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims. • Assists with managing Workers Compensation claims to ensure appropriate employee care and manage costs.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/11/2024 10:01 AM

Job Number 24062799Job Category Rooms & Guest Services OperationsLocation Renaissance Lucknow Hotel, Vipin Khand, Lucknow, Uttar Pradesh, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.CORE WORK ACTIVITIESMaintaining Guest Services and Front Desk Goals • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. • Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed goals.Supporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and building mutual trust, respect, and cooperation among team members. • Serving as a role model to demonstrate appropriate behaviors. • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Responds to and handles guest problems and complaints. • Sets a positive example for guest relations. • Empowers employees to provide excellent customer service. • Observes service behaviors of employees and provides feedback to individuals. • Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. • Ensures employees understand customer service expectations and parameters. • Interacts with guests to obtain feedback on product quality and service levels. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.Managing Projects and Policies • Implements the customer recognition/service program, communicating and ensuring the process. • Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. • Supervises same day selling procedures to maximize room revenue and control property occupancy. • Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.Supporting Human Resource Activities • Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. • Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. • Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. • Participates in employee progressive discipline procedures.Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. • Performs all duties at the Front Desk as necessary. • Runs Front Desk shifts whenever necessary. • Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/10/2024 04:59 PM

Job Number 24062783Job Category Rooms & Guest Services OperationsLocation Renaissance Lucknow Hotel, Vipin Khand, Lucknow, Uttar Pradesh, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYEntry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.CORE WORK ACTIVITIESSupporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and building mutual trust, respect, and cooperation among team members. • Serves as a role model to demonstrate appropriate behaviors. • Supports all day-to-day operations. • Understands employee positions well enough to perform duties in employees' absence. • Coaches, counsels, and encourages employees. • Handles employee questions and concerns. • Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager. • Guides daily Front Desk shift operations. • Communicates performance expectations to employees in accordance with job descriptions for each position.Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. • Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results. • Strives to improve service performance. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates. • Supervises same day selling procedures to maximize room revenue and property occupancy. • Understands the impact of Front Desk operations on the overall property financial goals and objectives.Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Sets a positive example for guest relations. • Empowers employees to provide excellent customer service within guidelines. • Handles guest problems and complaints seeking assistance from supervisor as necessary. • Interacts with guests to obtain feedback on product quality and service levels.Managing Projects and Policies • Implementing the customer recognition/service program, communicating and ensuring the process. • Assists in the review of comment cards and guest satisfaction results with employees. • Ensures employees have the proper supplies and uniforms. • Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution.Supporting Handling of Human Resource Activities • Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. • Provides feedback to individuals based on observation of service behaviors. • Participates in an ongoing employee recognition program. • Conducts training when appropriate. • Participates in the employee performance appraisal process.Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updating the executives, the peers, and the subordinates on relevant information in a timely manner. • Performs all duties at the Front Desk as necessary. • Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations. • Complies with loss prevention policies and procedures.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/10/2024 04:59 PM

Company DescriptionFairmont Jasper Park Lodge is seeking passionate and adventurous individuals to join our incredible team here in the Canadian Rocky Mountains. Our hotel offers a wide variety of jobs in over thirty departments and is sure to have something that sparks your interest. We pride ourselves on the work/play lifestyle that working in Jasper National Park provides and we do our best to ensure your quality of life is elevated when working for us. If you have ever dreamed of working in Jasper, don't miss out on this opportunity.Job DescriptionExperiencing warm and engaging service in luxurious surroundings is turning moments into memories for our guest at Fairmont Jasper Park Lodge. As a Laundry Porter, your care and attention to detail in your Laundry operation will ensure exceptional standards for our hotel lines - you will take pride in the role you play facilitating a memorable guest stay.What is in it for you:Subsidized staff accommodation provided on-site for full time statusCompetitive extended benefits package including medical, vision and dental for full time permanent statusEmployee Travel ProgramComprehensive Wellness PlatformDiscounts on food & beverage/spa/golfOpportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,000 properties with AccorWhat you will be doing: Reporting to the Laundry Manager, responsibilities and essential job functions include but are not limited to the following:Consistently offer professional, friendly and engaging serviceFollow departmental policies, procedures and service standardsPick-up and deliver JPL linens, staff uniforms and town contracts linen at scheduled timesAssist the Washperson and Laundry Attendants as requiredProvide and deliver Housekeeping and Food & Beverage departments with clean linenReport necessary maintenance itemsAdhere to the hotel's vehicle handling and safety policies while driving hotel and guest vehiclesFollowing all safety and sanitation policiesOther duties as assignedQualificationsYour experience and skills include:Valid Alberta driver's license requiredExcellent physical condition requiredPrevious housekeeping or laundry experience an assetGood knowledge of JPL property, roads, linen closets and F&B outlets an assetExcellent communication and organizational skillsStrong interpersonal and problem solving abilitiesHighly responsible & reliableComfortable driving trucksAbility to work well under pressure in a fast-paced environmentAbility to work cohesively with fellow colleagues as part of a team with minimum supervisionAbility to focus attention on guest needs, remaining calm and courteous at all timesYour team and working environment:Walking: 6-8 hrs/dayStanding: 0-4 hr/dayBending/Reaching: 6-8 hrs/dayPushing/Pulling: 1-2 hrs/dayPhysical Effort: Required to lift up to 50-80 lbsEnvironmental Stress: high-works in hot/cold conditions, high noise level, work with hazardous machinery, constantly going in and out of buildingsFast-paced, upscale, luxury hotelClose proximity to Marmot Basin Ski Resorts in winter and world-renowned hiking trails in summerHospitality employees worldwide making this a great place to develop lifelong connections Additional InformationVisa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. APPLY TODAY: You can find out more about life working at Fairmont Jasper Park Lodge - Jasper Park Lodge | Fairmont Mountain Meetings | (fairmontmtnjobs.com)Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSCWMR-1907Salary: . Date posted: 04/17/2024 06:09 AM

Company DescriptionFairmont Jasper Park Lodge is seeking passionate and adventurous individuals to join our incredible team here in the Canadian Rocky Mountains. Our hotel offers a wide variety of jobs in over thirty departments and is sure to have something that sparks your interest. We pride ourselves on the work/play lifestyle that working in Jasper National Park provides and we do our best to ensure your quality of life is elevated when working for us. If you have ever dreamed of working in Jasper, don't miss out on this opportunity.Job DescriptionThe knowledge of a great Concierge is the expectation of our guests when staying at Fairmont Hotels & Resorts. Your ability to anticipate the guests' needs and make informed suggestions will ensure they have a truly memorable stay. What is in it for you:Subsidized staff accommodation provided on-site for full time statusCompetitive extended benefits package including medical, vision and dental for full time permanent statusEmployee Travel ProgramComprehensive Wellness PlatformDiscounts on food & beverage/spa/golfOpportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,000 properties with AccorWhat you will be doing: Reporting to the Director of Guest Experience / VIP Concierge, responsibilities and essential job functions include but are not limited to the following: Consistently offer professional, friendly and engaging serviceAssist guests with mail, messages, and any plans or arrangements they require including onsite and offsite activitiesAssist guests regarding hotel facilities in an informative and helpful wayPromote and sell the services and concessions within the Hotel as well as services offered by suppliersAssist guest with dining reservations and handling group/ special occasions dining needsProvide personalized and specialized service to VIP guests of the Hotel through pre-arrival emails, communication and follow up throughout stay and post-departureAct as a liaison and resource for other departments and employees of the HotelFollow department policies, procedures and service standardsAssisting with the care and supervision of the Jasper Park Lodge's Canine AmbassadorConstantly be aware of daily functions and promotions in the hotelFollowing all safety and sanitation policiesAdhere to the hotel's vehicle handling and safety policies while driving hotel and guest vehiclesAssist with VIP Concierge / Butler duties which include corresponding with guests by phone and email prior to arrival in a professional and timely manner. Assisting guests with dining, BBQ orders, flower requests, cabin stock requests, activity bookings, spa and transportation inquiries. Meet and greet with all arriving Butler Guests, provide hotel orientation and escort guests to room. Remain in regular contact with guests in house in ensure a seamless, personalized, enjoyable, and comfortable stay. Surprise and delight at every opportunity and work with other departments to expedite requestsContact arriving elite ALL members (Gold / Platinum/ Diamond / Limitless) prior to arrival. Personalize pre - arrival email, review and action preferences from ACDC, review room blocking, and ensure all earned privileges are extended consistentlyOther duties as assigned QualificationsYour experience and skills include:Previous customer related experience requiredExcellent knowledge of Fairmont Jasper Park Lodge, the town of Jasper, and local attractions preferredComputer literate in Microsoft Window applications an assetPrevious experience with Property Manager and, Open Table and Kipsu text messaging system an assetPro Serve certification an asset Valid Alberta driver's license an assetExcellent communication and organizational skillsStrong interpersonal and problem solving abilitiesHighly responsible & reliable, self-starter and goal orientedAbility to work well under pressure in a fast-paced environmentAbility to work cohesively with fellow colleagues as part of a team with minimum supervisionAbility to focus attention on guest needs, remaining calm and courteous at all timesYour team and working environment:Fast-paced, upscale, luxury hotelClose proximity to Marmot Basin Ski Resorts in winter and world-renowned hiking trails in summerHospitality employees worldwide making this a great place to develop lifelong connectionsSitting: 0-1 hrs/dayWalking: 7-8 hrs/dayStanding: 7-8 hrs/dayBending/Reaching: 0-3 hrs/dayPushing/Pulling: 0-3 hrs/dayPhysical effort: medium, required to lift up to 50lbsEnvironmental stress: busy atmosphere Additional InformationVisa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. APPLY TODAY: You can find out more about life working at Fairmont Jasper Park Lodge - Jasper Park Lodge | Fairmont Mountain Meetings | (fairmontmtnjobs.com)Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSCWMR-1907Salary: . Date posted: 04/17/2024 06:08 AM

Company DescriptionEmbrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!What is in it for you:Subsidized staff accommodation provided on-site for full time status employeesOne complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $5/meal)Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employeesDefined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employeesEmployee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wideAccess to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)Comprehensive wellness platform (GreenShield+) for employee mental health and wellbeing supportDiscounts while using our resort's Food & Beverage Outlets, Fitness Centre, and Spa Automatically added to our resort's Colleague Lifestyle Program which includes access to staff activities and eventsOpportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with AccorJob DescriptionAssistant Front Office ManagerWe are searching for a dynamic leader who is passionate about delivering on the promise of excellence in Guest Service. Reporting to the Front Office Manager, this individual will by an outgoing and enthusiastic Leader committed to providing results for Guest and Colleagues.What you will be doing: Ensuring the smooth daily operations of the Front Office, while maintaining high levels of guest serviceOverseeing the hiring, coaching, developing, and performance management of the Guest Service Supervisors, and Guest Services AgentsTo improve service delivery by streamlining procedures and removing obstacles that hinder service deliveryEnsuring inter-departmental communication and cooperation in the interest of better guest satisfactionDeveloping visionary proposals aimed at improving service climate, colleague moral, and shareholder returnHandling of guest comments and concerns, ensuring all guest needs are metEstablishing and maintaining a good working relationship between the hotel and affiliated agencies and their representativesParticipating in communication meetings within the Front Office, the hotel, and the companyAdhering to the code of business conductBeing responsible for a personal cash floatWorking shifts as business levels dictatePerforming general computer maintenanceEnsure that the operational budget for the Front Office is adhered to, and all costs are controlledEnsure optimal and efficient scheduling in all areas of the Front OfficePracticing room yield management, to ensure maximum profitability of overall operationsMonitoring inventory, room types, and categoriesAttending promotional functions as requiredEnsuring the safety and well-being of our guests and co-workers by having a working knowledge of crisis and emergency proceduresEnsure a clean and safe working environment, and actively participate in health and safety initiativesAdhere to all hotel environmental policies and initiativesCarry out any other tasks as assignedQualificationsYour experience and skills include:Previous proven supervisory experience in Front OfficeExtensive knowledge of Front Office policies and proceduresHospitality Administration program diploma or degree from a recognized institute an assetHighest guest service orientation with the vision and ability to lead employees consistently to achieve goals and work in a highly participative team environmentHighly organized, career and result oriented, with the ability to be flexible with work hours, days off, assignments and additional dutiesMust be able to work well under pressure in a fast paced and consistently changing environmentOperational knowledge and use of Opera, WORD, and EXCELSelf-motivated, with the ability to make effective decisionsDemonstrates initiative, and the ability to work with minimal supervisionAbility to maintain high service levels under pressureAbility to consistently stand and walk through out shiftYou may be required to work on holidays, weekends, overnights and other non-day shifts. Submission of your application to Fairmont Chateau Lake Louise indicates that you are able to meet these requirements as needed.Your team and working environment:Fast-paced, upscale, luxury hotelClose proximity to multiple ski resorts in winter and world-renowned hiking trails in summerHospitality employees worldwide making this a great place to develop lifelong connections Additional InformationVisa Requirements: Applicants must be legally authorized to work in Canada.APPLY TODAY: We encourage you to visit our website to learn more about living and working in Lake Louise! www.lakelouisejobs.comWhy work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.About Fairmont Hotels & Resorts: At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!Our Commitment to Diversity & Inclusion: At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.If you are contacted by a Recruiter, kindly inform them at any stage of the recruitment process if you will need support or accommodations.Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected] what you love, care for the world, dare to challenge the status quo! #BELIMITLESSSalary: . Date posted: 04/17/2024 06:08 AM

Company DescriptionFor over 91 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a multi-million dollar transformation, reimagining its lobby, rooms, dining venues, event spaces, and Fairmont Gold - the property's exclusive hotel within a hotel luxury experience. Another stunning chapter for Fairmont Royal York has begun.Our Commitment to Diversity & InclusionWe are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Note: Must already be legally entitled to work in Canada to be considered for the positionJob DescriptionSpecific Roles and Responsibilities That Create the Essential Toronto Experience:Provide efficient service in a friendly manner; to assist, register and check-out hotel guests as well as representing in a professional way the company's values.Provide effective, fast service in a friendly mannerCheck in and out hotel guests according to standards and policiesAnswer incoming callsMonitor for special rates and billing arrangementsEnsure the highest level of guest satisfaction by addressing concerns promptlyReview and prepare for VIP and ALL loyalty members arrivals to ensure flawless check-in experienceCoordinate the storage/delivery of guest mail/messages/packages including the monitoring, processing and distribution thereofKeep front desk organized, tidied, and sanitized up to ALL Safe policiesEnsure front desk is stocked with essential materialMaintain a professional, neat and well-groomed appearance adhering to Hotel grooming standardsPass on any guest comments to Assistant Front Office Manager/Manager on DutyMake certain to be familiar with fire and emergency proceduresOther responsibilities connected with Front Office may be requiredQualificationsPrevious front desk/reception experience a strong assetMust have effective communication skillsKnowledge of Microsoft Windows XP an assetKnowledge of Micros PMS/Opera an assetMust have a good command of the English languageHotel/Hospitality degree or diploma an assetAvailable for shift work including weekends and holidaysPhysical Aspects of Position (included but not limited to):Constant standing and walking throughout shiftFrequent lifting and carrying up to 30 lbsConstant kneeling, pushing, pulling, liftingFrequent ascending or descending ladders, stairs and rampsAdditional InformationWhat is in it for you:Employee benefit card offering discounted rates at Accor properties worldwideComplimentary duty mealLearning programs through our AcademiesOpportunity to develop your talent and grow within your property and across the world!Ability to make a difference through our Corporate Social Responsibility & Sustainability activitiesAccess to our comprehensive benefits package, including extended health, dental, vision benefits; pension with company match; and Registered Retirement Savings Program (RRSP) and a Tax Free Savings Account (TFSA)Paid time off including vacation, sick and statutory holidays*Note: Waiting times or other criteria may apply to qualify for some of the aboveSalary: . Date posted: 04/17/2024 06:08 AM

Company DescriptionEmbrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!What is in it for you:Subsidized staff accommodation provided on-site for full time status employeesOne complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $5/meal)Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employeesDefined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employeesEmployee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wideAccess to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)Comprehensive wellness platform (GreenShield+) for employee mental health and wellbeing supportDiscounts while using our resort's Food & Beverage Outlets, Fitness Centre, and Spa Automatically added to our resort's Colleague Lifestyle Program which includes access to staff activities and eventsOpportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with AccorJob DescriptionThe Housekeeping Operations Manager is responsible for the overall cleanliness, detail, servicing, resources, care and maintenance of all guestrooms. The focus and responsibility of this position is to ensure standardized training and documented systems are established, implemented and maintained for the Housekeeping department. The successful candidate will be responsible for developing the department, its colleagues and leaders.What you will be doing:Reporting to the Executive Housekeeper, responsibilities include but are not limited to: Establish goals, measurements and results for the departmentRecruit, coach and development department leadersPositively impact colleague satisfaction and guest experienceDevelop/update job descriptions, job task checklists and standard operating proceduresCoach, develop and manage the performance of the Housekeeping daytime supervisory teamMaintain all training documentation for Room Attendants and SupervisorsPlan, implement and track all deep cleaning and job cycle projects for guestroomsTrack and address all guest comments and concernsEnsure core standards are implemented and auditedAssist the coordination of scheduling, vacation planning and department productivity results to budgetAssist in the development, implementation of a preventative maintenance plan to ensure the quality and efficiency of departmental tools and equipmentEnsure a safe work environment is maintained at all times and that all colleagues are committed to working safelyMonitor/revise as needed, departmental health and safety tools including WCB and WHMIS training programs, policies and practices. Comply with all safety regulations and promote a safe work environmentParticipate in guest room renovation projectsMonitor and enhance department environmental initiatives and recycling programsAdminister departmental payroll processesComply with all department policies, procedures, and service standardsFollow and proactively promote all health and safety policies and initiativesOther reasonable duties as assignedQualificationsYour skillset includes:Previous management experience in Housekeeping is an assetPrevious leadership experience in Hospitality requiredProven ability to successfully lead and motivate colleaguesStrong organizational skills and the ability to maintain performance under pressureResults driven, with the ability to demonstrate initiative and work under minimal supervisionExcellent communication skills, both written and verbal Ability to effectively lead and engage a diverse and changing workforceWorking knowledge of relevant software (Property Manager, Outlook, Word, Excel)Additional InformationVisa Requirements: Applicants must be legally eligible to work in Canada.APPLY TODAY: We encourage you to visit our website to learn more about living and working in Lake Louise! www.lakelouisejobs.comWhy work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.About Fairmont Hotels & Resorts: At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!Our Commitment to Diversity & Inclusion: At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.If you are contacted by a Recruiter, kindly inform them at any stage of the recruitment process if you will need support or accommodations.Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected] what you love, care for the world, dare to challenge the status quo! #BELIMITLESSSalary: . Date posted: 04/17/2024 06:07 AM

Company DescriptionFairmont Jasper Park Lodge is seeking passionate and adventurous individuals to join our incredible team here in the Canadian Rocky Mountains. Our hotel offers a wide variety of jobs in over thirty departments and is sure to have something that sparks your interest. We pride ourselves on the work/play lifestyle that working in Jasper National Park provides and we do our best to ensure your quality of life is elevated when working for us. If you have ever dreamed of working in Jasper, don't miss out on this opportunity.Job DescriptionFront Office SupervisorProviding engaging, sincere, personalized service is one of the ways our Front Office Colleagues are turning moments into memories at Fairmont Jasper Park Lodge. Showcase your interpersonal strengths as Front Office Supervisor, where you will lead, train and recognize your team in support of exceptional guest service!What is in it for you:Subsidized staff accommodation provided on-site for full time statusCompetitive extended benefits package including medical, vision and dental for full time permanent statusEmployee Travel ProgramComprehensive Wellness PlatformDiscounts on food & beverage/spa/golfOpportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,000 properties with AccorWhat you will be doing: Reporting to the Front Desk Manager, responsibilities and essential job functions include but are not limited to the following:Consistently offer professional, friendly and engaging serviceProvide day to day operational and managerial support for Front Desk, Royal Service and Tours department and ensure all service standards are followedConsistently offer professional, friendly and engaging serviceAssist in the on boarding of new colleagues and provide initial and continuous trainingTrain, inspire, develop, and recognize Front Office division colleagues including Front Office, Royal Service and Tours.Ensure accurate billing is completed upon guest departureAssist guests regarding hotel facilities in an informative and helpful wayActive member of assigned committeeComplete blocking when requiredEnsure training manuals and SOP's are updated are a regular basisResponsible for the tracking and ordering of Front Office supplies Support Company and Hotel policies and procedures including promoting and participation in Colleague Engagement Survey (CES), Fairmont Standards which include LQA, Health and Safety, and Voice of the Guest (VOG) initiativesWork closely with Front Office, Reservations, Guest Services, Housekeeping, Engineering and other departmental managers to develop ways to improve current practices to ensure excellent delivery of guest serviceDriving GOP through meeting or exceeding the upgrade and walk in goalsBalance operational, administrative and Colleague needsOther duties as assignedQualificationsYour experience and skills include:Strong guest service orientation and training skills background requiredMinimum of 1 year previous proven guest services experienceDegree or Diploma in Hospitality Management is an assetKnowledge of Property Management System an assetExperience with a Hotel loyalty program an assetMust have the ability to handle a multitude of tasks and guest requestsPassion for guest serviceExcellent written and verbal communication, interpersonal and leadership skillsHighly organized, results-oriented with the ability to be flexible and work well under pressureFluency in EnglishAbility to work independently and prioritize responsibilitiesComputer proficiency in a Windows environment (Word, Excel, PowerPoint)Your team and working environment:Sitting: 5-8 hrs/dayWalking: 1-5 hrs/dayStanding: 1-5 hrs/dayBending/Reaching: 0-3 hrs/dayPushing/Pulling: 0-3 hrs/dayPhysical effort: low, required to lift up to 30lbsEnvironmental stress: busy atmosphereFast-paced, upscale, luxury hotelClose proximity to Marmot Basin Ski Resorts in winter and world-renowned hiking trails in summerHospitality employees worldwide making this a great place to develop lifelong connections Additional InformationVisa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. APPLY TODAY: You can find out more about life working at Fairmont Jasper Park Lodge - Jasper Park Lodge | Fairmont Mountain Meetings | (fairmontmtnjobs.com)Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSSalary: . Date posted: 04/17/2024 06:07 AM

Company DescriptionJoin the team at Fairmont Banff Springs. Set in one of Western Canada's most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.Job DescriptionExecutive Director of Food & BeverageReporting directly to the Hotel Manager, the Executive Director of Food & Beverage will play a key role on the executive committee, leading the overall success of the Food & Beverage operation. The ideal candidate will have experience in strategic restaurant positioning, branding and operation, and possess a natural propensity for developing leaders, setting priorities and a meticulous eye for detail. To be successful our Executive must have an entrepreneurial spirit, a positive, engaging personality, and the ability to foster a strong workplace culture.What is in it for you:Subsidized staff accommodation provided on-site for full time status employees, up to 3 monthsOne complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4/meal)Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500- lifetime), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employeesDefined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employeesEmployee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide Access to the Mountain Explorer Travel Program - exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler (subject to availability)Comprehensive wellness platform (LifeWorks) for employee mental health and wellbeing support Discounts while using our resort's Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses Automatically added to our resort's Colleague Lifestyle Program which includes access to staff activities and eventsOpportunity to develop your talent and grow within Fairmont Banff Springs and over 5,000 properties with AccorWhat you will be doing: Ultimately responsible for leading, inspiring, and coaching the Food & Beverage team to deliver exceptional guest service, maintain colleague satisfaction, and ensure profitability.Conceptualize and introduce innovative, memorable, and sophisticated menus, wine lists, and cocktail offerings that evoke a sense of luxury and uniqueness.Directs the preparation of the annual F&B budget, monthly forecast, capital plan and 5yr strategic planOversee the development and implementation of innovative promotional and sales events by seeking out creative ways to improve service and increase business volumes, while maintaining individual venue direction and authenticityBe intimately aware of and ensure that Fairmont Banff Springs Food and Beverage department is compliant with all AGLC licensing and regulatory requirementsConstantly seeking out creative ways to improve services that support overall hotel and F&B revenues and profitability while maintaining positioning as a leading Food and Beverage Operation in North AmericaOversees the development of menus, service delivery and standards for all food and beverage operationsResponsible for staff manpower planning, hiring and training; including seasonal onboarding and succession planningIs a dynamic member of the hotel's Executive Committee and ensures strong departmental representation on other hotel committees and activitiesEnsures a clean and SAFE working environment, with continual emphasis on promoting employee health and safetyDevelops and maintains close and effective working relationship with all supporting departments and suppliersOther duties as assignedQualificationsYour experience and skills include:Experience in Food & Beverage as Director in a full service four (4) or five (5) diamond property, minimum 3 years.Strong culinary and wine knowledgeUniversity degree in Hotel/Restaurant Management or related discipline a strong assetPreopening experience with hotels or reconceptualizing restaurants requiredAbility to analyze data and trends and create strategies for improvement, while being innovative, creative and willing to take risksResults oriented with the ability to be flexible, work well under pressure and be accountable to make sound thoughtful business decisionsExcellent interpersonal skills, with strong written and verbal communication abilitiesCreative and effective leader and team player, possessing a high degree of professionalism, sound human resources management principles, administrative skills, ambition, drive, energy, and determinationProven track record of strong financial and cost control knowledgeMust be computer literate. Knowledge of Fairmont Hotels Sales and Catering System, Property Manager, Birchstreet, Watson, - all regarded as helpful assetsYour team and working environment: Fast-paced, upscale, luxury hotelClose proximity to multiple ski resorts in winter and world-renowned hiking trails in summerHospitality employees worldwide making this a great place to develop lifelong connectionsAdditional InformationVisa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSAPPLY TODAY: For more information on working and living in at Fairmont Banff Springs, please visit www.banffspringsjobs.com.CWMR-5Salary: . Date posted: 04/17/2024 06:05 AM

Company DescriptionFairmont Jasper Park Lodge is seeking passionate and adventurous individuals to join our incredible team here in the Canadian Rocky Mountains. Our hotel offers a wide variety of jobs in over thirty departments and is sure to have something that sparks your interest. We pride ourselves on the work/play lifestyle that working in Jasper National Park provides and we do our best to ensure your quality of life is elevated when working for us. If you have ever dreamed of working in Jasper, don't miss out on this opportunity.Job DescriptionBell CaptainA smile and helping hand is what our Guests will experience as you personally greet them on their arrival. As a Bell Captain with Fairmont Jasper Park Lodge, your knowledge of the hotel and the professionalism you display will create a sense of "welcome" like no other.What is in it for you:Subsidized staff accommodation provided on-site for full time statusCompetitive extended benefits package including medical, vision and dental for full time permanent statusEmployee Travel ProgramComprehensive Wellness PlatformDiscounts on food & beverage/spa/golfOpportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,000 properties with AccorWhat you will be doing: Reporting to the Manager, Guest Services, responsibilities and essential job functions include but are not limited to the following: Consistently offer professional, friendly and engaging serviceFollow departmental policies, procedures and service standards, including all safety policiesResponsible for the transportation of Guest's to their room, as well as the delivery of luggage, messages, newspapers and any other items for delivery within the HotelOversee the day to day operations of the Bell DeskResponsible for the training and developing of the Bell Desk teamAssist with daily payroll and administrative duties as requiredManage vehicle fleet and transfer serviceEnsure the timely and efficient transfer of luggage to and from the guest's roomEnsure the guest is familiar with their room upon arrival ie. temperature controlEnsure all emails addressed to Bell Team answered and actioned. Log book to be updated with upcoming tasks.Ensure Bell Captain tasks are completed by the end of the shift.Maintain a presence in the Lobby when not delivering luggage to guest rooms, offering assistance to GuestsAssist guests regarding hotel facilities in an informative and helpful wayAssist with overall traffic and parking controlManage curb-side check in process to ensure all standards are followedEnsure that the general upkeep of the hotel lobby and front courtyard is maintainedDirect the Bellperson team each shift regarding coordination of tour arrivals, departures, tour Guests, special requests and assistance to Guests throughout the propertyAssist with and manage the skate and ski rentals as well as coat checkAdhere to the hotel's vehicle handling and safety policies while driving hotel and guest vehiclesFollow all safety and sanitation policiesOther duties as assignedQualificationsYour experience and skills include:Valid Alberta Class 4 Driver's license (or equivalent) and a clean driving record requiredPrevious guest service experience requiredProven leadership abilities requiredPrevious experience of Opera Property Manager, Royal Service Manager and Microsoft Office an assetCurrent first aid certification an assetExcellent knowledge of Fairmont Jasper Park Lodge property, town of Jasper and local attractions preferredExcellent communication skills and organizational skills Strong interpersonal and problem solving abilities, outgoing and ability to anticipate Guests' needsHighly responsible, reliable, punctual and able to work flexible hoursAbility to work well under pressure in a fast paced environmentAbility to work cohesively with fellow colleagues as part of a team with minimal supervisionAbility to focus attention on guest needs, and address guest concerns while remaining calm and courteous at all timesYour team and working environment: Sitting - 0-1 hrs/dayWalking: 7-8 hrs/dayStanding: 7-8 hrs/dayBending/Reaching: 4-5 hrs/dayPushing/Pulling: 4-5 hrs/dayPhysical effort: high, required to lift up to 100lbsVisual effort: moderateEnvironmental stress: high-inside/outside, night driving, unpredictable weather conditionsFast-paced, upscale, luxury hotelClose proximity to Marmot Basin Ski Resorts in winter and world-renowned hiking trails in summerHospitality employees worldwide making this a great place to develop lifelong connections Additional InformationVisa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. APPLY TODAY: You can find out more about life working at Fairmont Jasper Park Lodge - Jasper Park Lodge | Fairmont Mountain Meetings | (fairmontmtnjobs.com)Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSCWMR-1907Salary: . Date posted: 04/17/2024 06:05 AM

Company DescriptionEmbrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!What is in it for you:Subsidized on-site staff accomodationOne complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $5/meal)Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employeesDefined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employeesEmployee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wideAccess to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)Comprehensive wellness platform (GreenShield+) for employee mental health and wellbeing supportDiscounts while using our resort's Food & Beverage Outlets, Fitness Centre, and Spa Automatically added to our resort's Colleague Lifestyle Program which includes access to staff activities and eventsOpportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with AccorJob DescriptionThe Fairmont Hotel seeks an Assistant Grounds and Equipment Manager to support in overseeing grounds maintenance, landscaping, and equipment management. Responsibilities include supervising the groundskeeping team, maintaining consistent and clear communication between the Grounds and Equipment Manager and the executive team within the hotel, maintaining high standards for outdoor areas. The ideal candidate has previous landscaping experience, strong leadership skills, and a commitment to safety and excellence.What You'll Be DoingPlan and design attractive and environmentally friendly landscape projects for summer operations which demonstrate an understanding of alpine horticulture and balance with the impact of the department's wintertime snow clearing and event operation.Prepared and capable of working in extreme weather and cold conditions (-50C or colder) throughout winter season.Plan and coordinate the construction of natural rink surfaces totaling 90,000 square feet (about the area of a Manhattan city block), an on-ground curling rink, and the main structure of the hotel's ice bar.Plan, coordinate, and balance seasonal events (Ice Magic carving competition, Pond Hockey Tournament, Ice Bar and Ice Castle build, other events as needed) with an understanding of their operational and environmental impact.Effective planning and use of resources - expense management and budget controls.Colleague performance management, development - including selection and training.•00 % accident-free workplace - with safety a proactive part of getting the job done.Exterior property facilities maintained allowing for Colleague and Guest safety - giving attention and having the foreknowledge of seasonal environmental dangers, including safety procedures for operating on natural ice rink surfaces, operation of heavy equipment through crowds, overhead roof hazard clearing.Strategy developed for winter removal of snow and ice, including work at height requirements and natural ice rink snow clearing safety.Development of standards - operating procedures and service policies that address the needs of all Guests and Colleagues.Ensure compliance with the collective bargaining agreement and work with the CAW in establishing a working relationship.Maintenance and effective use of hotel grounds equipment and vehicles - proficiency and capable of training effective operators in a variety of heavy equipment (plow truck, skid steer, front end loader, etc.) in variable conditions and environments (ice rink surfaces, roads, pathways).Contribute to hotel leadership team through networking, attendance at Leadership meetings and informal gatherings.Advertise and educate all Colleagues on grounds activities impacting the hotel.Assistance in the set up and removal of outdoor activities year-round.Environmental practices to be an everyday part of how the Grounds Department works.Compliance with all safety regulations of assigned tasks and ensure a clean and safe working environment with active participation in the hotel health and safety program.Adhere to all environmental policies - interpreting and clearing wintertime hazards, performing lawn and garden care, while adhering to the strict environmental policies with the National Park system.Coordination with other departments of the hotels for the functions and other jobs as assigned.Arranging yearly training for the staff.Developing and executing the effective plan for equipment and vehicles repairs under the department's use.Arranging and coordinating maintenance and preventative maintenance for all vehicles and equipment under the hotel's use.Other reasonable duties as assigned.QualificationsExcellent communication and interpersonal skills.Knowledge of equipment operation and maintenance.Strong organizational and leadership skills.Ability to work outdoors in various weather conditions.Commitment to environmental sustainability.Previous experience in groundskeeping, landscaping, vehicle maintenance or related field.Valid Alberta driver's license with recent abstractStrong problem-solving skills, analytical and strategic thinking is a plus.Additional InformationVisa Requirements: Applicants must be legally eligible to work in Canada. APPLY TODAY: We encourage you to visit our website to learn more about living and working in Lake Louise! www.lakelouisejobs.comWhy work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilitiesABOUT FAIRMONT HOTELS & RESORTS At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!Our Commitment to Diversity & Inclusion: At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.If you are contacted by a Recruiter, kindly inform them at any stage of the recruitment process if you will need support or accommodations.Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected] what you love, care for the world, dare to challenge the status quo! #BELIMITLESSSalary: . Date posted: 04/17/2024 06:04 AM

Company DescriptionFairmont Jasper Park Lodge is seeking passionate and adventurous individuals to join our incredible team here in the Canadian Rocky Mountains. Our hotel offers a wide variety of jobs in over thirty departments and is sure to have something that sparks your interest. We pride ourselves on the work/play lifestyle that working in Jasper National Park provides and we do our best to ensure your quality of life is elevated when working for us. If you have ever dreamed of working in Jasper, don't miss out on this opportunity.Job DescriptionMemorable experiences for our Guests and Colleagues are the essence of being a Leader with Fairmont Jasper Park Lodge. As a Housekeeping Supervisor your attention to detail will show the Housekeeping team that you are committed to providing luxury Guest experiences. The energy and enthusiasm you display will create a fun place to work.What is in it for you:Subsidized staff accommodation provided on-site for full time statusCompetitive extended benefits package including medical, vision and dental for full time permanent statusEmployee Travel ProgramComprehensive Wellness PlatformDiscounts on food & beverage/spa/golfOpportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,000 properties with AccorWhat you will be doing: Reporting to the Housekeeping Manager, responsibilities and essential job functions include but are not limited to the following:Consistently offer professional, friendly and engaging serviceFollow departmental policies, procedures and service standardsLead and supervise the day-to-day operation of the department to ensure service standards are followedHandle guest concerns and react quickly, logging and notifying the proper areasInitiate and maintain effective communication within the housekeeping department and other departmentsEnsure prompt handling of all guest requests Actively participate in daily briefing, daily warm up and department meetingsOrder linen closet supplies from Housekeeping HousepersonsAssist in the training and supervision of housekeeping ColleaguesInspect all assigned rooms for cleanliness and maintenance Ensure Room Attendants are informed daily about priorities in their sectionReport all maintenance deficiencies and follow through with repairs in rooms and surrounding areas Comply with all department policies, procedures, and service standardsAdhere to the hotel's vehicle handling and safety policies while driving hotel and guest vehiclesFollow and proactively promote all health and safety policies and initiativesOther duties as assignedQualificationsYour experience and skills include:Previous supervisory experience in a similar environment will be an asset, with a proven ability to provide professional, friendly and engaging service Experience in a housekeeping department requiredProven ability to successfully lead and motivate colleaguesValid Alberta driver's license assetExcellent communication and organizational skillsStrong interpersonal and problem solving abilitiesHighly responsible and reliable, demonstrating initiative as requiredAbility to work well under pressure in a fast-paced environmentAbility to work cohesively with fellow colleagues as part of a team with minimal supervisionAbility to focus attention on guest needs, remaining calm and courteous at all timesYour team and working environment:Walking: 2-8hr/dayStanding: 5-8 hr/daySitting: 2-3hr/dayBending/Reaching: 4-8hr/dayPushing/pulling: 4-8hr/dayPhysical Effort: could be lifting up to 50 lbs; constant repetitive motionVisual Effort: highEnvironmental Stress: busy atmosphere; indoors and outdoors work required in seasonal elements; high noise level; work with hazardous machineryAdditional InformationVisa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. APPLY TODAY: You can find out more about life working at Fairmont Jasper Park Lodge - Jasper Park Lodge | Fairmont Mountain Meetings | (fairmontmtnjobs.com)Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSCWMR-3Salary: . Date posted: 04/17/2024 06:04 AM

Company DescriptionEmbrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!What is in it for you:Subsidized staff accommodation provided on-site for full time status employeesOne complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $5/meal)Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employeesDefined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employeesEmployee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wideAccess to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)Comprehensive wellness platform (GreenShield+) for employee mental health and wellbeing supportDiscounts while using our resort's Food & Beverage Outlets, Fitness Centre, and Spa Automatically added to our resort's Colleague Lifestyle Program which includes access to staff activities and eventsOpportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with AccorJob DescriptionAs Spa Director at The Fairmont Chateau Lake Louise, you will be responsible for the establishment and execution of clear short-term and long-term goals to ensure the spa enhances the resort feel and Service Promise. These goals must ensure Employee Satisfaction, Guest Satisfaction, Financial Success, Health and Safety and Environmental Stewardship. The Spa Director is responsible for the daily leadership of the spa operations ensuring all productivity and expense controls are followed as well as ensuring all revenue opportunities are capitalized upon.Summary of Responsibilities: Direct overall operation of facility including short and long range strategic planning.Establish and ensure execution of all departmental goals.Manage, train, and motivate all personnel reporting to this position.Serve as a link between Hotel and the Spa industry.Meet with group meeting planners to show spa facility and programs as required.Promote and sell customized spa programs to conference groups as required.Tour prospective spa clients.Market the spa to attract business and PR through local vendor relationships, periodicals, women's groups etc.Role-model professional delivery of all information on the telephone and in person to potential spa guests.Promote all hotel and spa packages and promotions.Identify new business and marketing opportunities and assist in the implementation of 12-month marketing plan.Work efficiently with Hotel Public Relations in all aspects of spa / hotel and assist in the implementation of 12-month public relations program ie. calendar of events, media releases, etc.Work with advertising and promotion as required.Work with Hotel & Regional Sales and Marketing as required.Maintain thorough knowledge of competitors, including location, product offering, pricing, and promotions, including sales techniques.Administrate and implement staff training in all aspects of the Spa's operations ie. Guest relations, Spa services, Retail salesEnsure effective communication among all departments within the hotel.Establish professional business relationship with all vendors and develop par product inventories.Ensure adherence of standard operating procedures for each department.Establish ongoing administrative controls.Assist in the recruitment, development and training of all department heads and support staff.Adhere to Standard Operating Procedures Manual.Ensure effective weekly/monthly departmental communication meetings.Ensure availability for colleague and manager inquiries.Ensure visual presence within department for all spa staff.Ensure colleagues have a complete understanding and adhere to the Hotel's policy relating to health, safety and wellness.Have complete understanding of and adhere to all company policies and rules including those relating to Fire, Hygiene and SafetyAssist in the development and adherence of all departmental Emergency Procedures.Ensure all Spa colleagues are well versed in emergency procedures.Actively lead fiscal budgeting and analysis, including the development of annual budgets for the departments within the facility.Monitor payroll hours.Monitor scheduling of all services and special programming.Submit month-end profit and loss statement and variance reportsMeasure spa actual performance to budget.Administer operations and capital improvement budget preparationReview purchase requisitions and expenditures to ensure they are in keeping within a zero based operating expense budget.Review of remuneration of all salaried employees and independent contractors.Ensure Spa department maintains a positive relationship with all departments in the Hotel.Attend / chair weekly individual and group manager meetingsLead development of facility's Manpower plans.Lead development and follow-up of spa managers' goals.Establish short-term and long-term goals for each supervisor and review status of each goal on a monthly basis.Attend spa outlet meetings ie. Body Tech, AestheticsResponsible for supervising all aspects of employees ie. hiring, recognition, progressive corrective action, etc.Ensure appropriate job task training programs are in place for all Spa colleagues.Ensure all Spa colleagues adhere to all hotel standards as stated in the employee handbook.Ensure performance appraisals are conducted in a timely manner.Ensure the facility is in peak operating condition at all times.Ensure guest/member satisfaction at all times by ensuring that safety and service is always the Spa's first priority.QualificationsMinimum of 3 years experience in management position in a Resort Spa or related field.Bachelor's Degree in Business Administration desired, but not required.Experience in the hospitality industry an asset.Human Resources experience an asset.Desire to provide phenomenal guest experiences.Additional InformationVisa Requirements: Applicants must be legally eligible to work in Canada.APPLY TODAY: We encourage you to visit our website to learn more about living and working in Lake Louise! www.lakelouisejobs.comWhy work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.About Fairmont Hotels & Resorts: At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!Our Commitment to Diversity & Inclusion: At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.If you are contacted by a Recruiter, kindly inform them at any stage of the recruitment process if you will need support or accommodations.Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected] what you love, care for the world, dare to challenge the status quo! #BELIMITLESSSalary: . Date posted: 04/17/2024 06:02 AM