Overview of salaries statistics of the profession "Spa Front Desk Receptionist in Canada"

The Quarterdeck Inn & Marina Resort offers full-service comfort and hospitality to ensure a relaxing stay. Surrounded by nature just a short walk from downtown Port Hardy, the hotel offers an inviting destination for travelers seeking to experience world-class guided fishing charters, whale watching cruises and hiking along the area’s pristine beaches.Each of the hotel’s 40 rooms and suites welcomes in the beauty of our surroundings with sweeping ocean views and a comfortable coastal design. Select accommodations are available for guests traveling with pets. Enjoy a grab to go breakfast or buffet breakfast each morning, onsite parking, a business center and Wi-Fi in all rooms and social areas. The hotel also offers great food and cocktails at the Quarterdeck Restaurant with patio. Additional amenities include an onsite beer and wine store and two meeting rooms.Essential Duties and Responsibilities• Maintain an inventory of vacancies, reservations, and room assignments of hotel• Register arriving guests and assign hotel rooms• Answer enquiries regarding hotel services and registration by a variety of means, provide information about hotel services and respond to guests' complaints, if necessary• Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems• Present statements of charges to departing guests and receive payment• Other duties as assigned by supervisorSkills & Qualifications:• Completion of secondary school or equivalent• Experience in front desk operations or hotel management is an asset• Excellent customer service skills• Strong communication skillsWage: $19.50/HourBenefit: Health care plan. Accommodation. Ten (10) days’ vacation which is calculated on your earnings at a rate of 4%. Other benefits.Working hours: 30 40 Hours/WeekWork location: 6555 Hardy Bay Road, Port Hardy, BC, Canada V0N 2P0Starting date: ASAPPlease send us your resume to . We only accept resumes by email, and only qualified candidates will be contacted.

Our company is looking for a professional front desk clerk to oversee all receptionist and secretarial duties at our main entrance desk. You will perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office budget.Greet guests and provide them with superb customer service.Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.Answer all client questions and incoming calls.Redirect phone calls to the appropriate department and take down messages.Accept all letters and packages, and distribute them to their appropriate departments.Monitor, organize and forward emails.Track and order office equipment and supplies.Maintain records and files.Oversee the office budget.High school diploma or relevant qualification.A minimum of 2 years of proven experience in a similar role.Good understanding of office administration and basic bookkeeping practices.Superb written and verbal communication skills.Excellent organizational and multi-tasking abilities.Strong knowledge of MS Office programs.

We are looking for a professional front desk clerk to oversee all receptionist and secretarial duties at our main entrance desk. You will perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office budget.Your central goal is to provide our clients with outstanding customer service and support. As the ‘face’ of our company, the successful candidate will be presentable and friendly, with outstanding people’s skills. You should have a talent for multi-tasking, with excellent communication and organizational skills.Responsibilities:Greet guests and provide them with superb customer service.Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.Answer all client questions and incoming calls.Redirect phone calls to the appropriate department and take down messages.Accept all letters and packages, and distribute them to their appropriate departments.Monitor, organize and forward emails.Track and order office equipment and supplies.Maintain records and files.Oversee the office budget.Requirements:High school diploma or relevant qualification.Good understanding of office administration and basic bookkeeping practices.Superb written and verbal communication skills.Excellent organizational and multi-tasking abilities.Strong knowledge of MS Office programs.

We are looking for a professional front desk clerk to oversee all receptionist and secretarial duties at our main entrance desk. You will perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office budget.Your central goal is to provide our clients with outstanding customer service and support. As the ‘face’ of our company, the successful candidate will be presentable and friendly, with outstanding people’s skills. You should have a talent for multi-tasking, with excellent communication and organizational skills.Responsibilities:Greet guests and provide them with superb customer service.Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.Answer all client questions and incoming calls.Redirect phone calls to the appropriate department and take down messages.Accept all letters and packages, and distribute them to their appropriate departments.Monitor, organize and forward emails.Track and order office equipment and supplies.Maintain records and files.Oversee the office budget.Requirements:High school diploma or relevant qualification.Good understanding of office administration and basic bookkeeping practices.Superb written and verbal communication skills.Excellent organizational and multi-tasking abilities.Strong knowledge of MS Office programs.

Company DescriptionGrow your career with a company that shares your passion! Our Energy & Resources Division has an exciting new opportunity to join the Sodexo team as our next - Guest Services AgentSodexo is the global leader in services that improve Quality of Life, an essential factor in individual and organizational performance. Operating in 53 countries, we serve over 100 million consumers each day through our unique combination of services. We pride ourselves on being committed to the highest standard of Employment Equity and Diversity. By partnering with the Stop Hunger Foundation, we have dedicated ourselves to a corporate responsibility by fighting hunger worldwide. Start your journey with Sodexo, as we continue to grow across Canada! Job DescriptionPosition: Guest Services Agent - Front DeskUnit: Mt. MilliganPoint of Hire Location: Prince George (bussing to/from site from PG)Rotation: 28 days on / 14 days off (10 hour shifts) Wage: $19.67 per hourThe Guest Service Agent is responsible for ensuring guests at the Lodge have a satisfying stay. The general responsibilities of the position include those listed below, but Sodexo may identify other responsibilities.Primary Responsibilities Processing check-ins and check-outs daily including issuing of room keys, processing walk in reservations, and issuing badges.Managing room assignments and availability according to SOP’s and client’s standards.Accurate record-keeping for guest and stay information.Liaising with the Accommodations team to ensure room availability.Complete room transfers according to the SOP with manager approval.Completing daily occupancy information reports as required by Sodexo and JFJV (the Client).Reviewing and verifying weekly and monthly occupancy data for accuracy and processing month end reports.Making photocopies or preparing documentation as requested.Organization and filing of all paperwork (e.g., registration cards, rule signoffs, electronic reports, etc.)Providing friendly and prompt service to guests and clients approaching the front office, email and on the phone.Assisting with guest inquiries and forwarding to the correct personnel as required.Managing and processing guest feedback and service requests in a timely manner.Completing audits on occupancy information and recreation equipment.Reviewing and responding to emails as required daily.Communicating and reviewing communication daily with the GSA who is taking over their workstation.Complete inventory as assigned.Processing maintenance service requests when issues are reported to the front office.Handle guest inquiries/complaints and escalate to Guest Services Manager/Assistant Guest Services Manager and Recreation and Wellness Coordinators as required.Supporting overall operations by completing various tasks such as posting information to boards as instructed, aiding housekeeping and security with information required to do their jobs effectively, answer radio, record teamster trips, processing work orders and administering equipment etc.Data entry and data confirmation as assigned.Complete night audit process.Complete all training tasks as assigned.Be familiar with all Standard Operating Procedures and offer feedback when required for changes and improvements to the overall Guest Services Program.Assist coworkers as needed with the tasks assigned to their workstations.Following all safety procedures and participating in safety programs.Other tasks as deemed necessary by the Accommodation Manager, Guest Services Manager, Assistant Guest Services Manager, Assistant Accommodation Managers. QualificationsCompetencies High School diploma, GED, or equivalent experience.Working knowledge of standard office practices and procedures (emailing, filing, organization).2-5 years previous large camp work experience as a front desk agent a strong asset.1-2 years of front desk experience in a hotel environment. Preferably Marriott, Hilton, or Accor Brands.1-2 years of experience using a property management system.1-2 years of customer service experience.Preferred candidates will have the following:Be proficient with Microsoft office including Excel and Outlook.Experience using INNfinity.Experience using Visionline.Experience using travel booking systems.May accept an equivalent combination of education, training, and experience.Must have a good attendance record. Must have a good disciplinary record. May be required to work day shift, split shift, or night shift. Personal and professional integrity, appearance, and demeanor. Embodies our value behaviors: Service Spirit, Team Spirit, and the Spirit of Progress. Additional InformationWhat Sodexo Can Offer You: Flexible work environment Competitive compensation & great employee benefits Training and development programs Countless opportunities for growth Corporate responsibility & sustainability Canada’s Top Employers for Young People 2019 Canada’s Best Employers by Forbes 2019 Diversity Inc. Top 50 employer 2019 · And so much more! Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnic group, age, disability, gender, sexual preference, sexual or gender identity, status as a veteran or any other federal, provincial or local protected class. We welcome and encourage applications from people with disabilities. Accommodation is available on request from candidates taking part in all aspects of the selection process. Thank you for your interest in Sodexo.Please note that only those candidates under consideration will be contacted. Follow us on social media to see first-hand what we are all about! Instagram: @SodexoCanadaCareersTwitter: @SodexoJobsCALinkedIn: Sodexo Canada CareersFacebook: Sodexo CA Jobs

Company DescriptionGrow your career with a company that shares your passion! Our Energy & Resources Division has an exciting new opportunity to join the Sodexo team as our next - Guest Services AgentSodexo is the global leader in services that improve Quality of Life, an essential factor in individual and organizational performance. Operating in 53 countries, we serve over 100 million consumers each day through our unique combination of services. We pride ourselves on being committed to the highest standard of Employment Equity and Diversity. By partnering with the Stop Hunger Foundation, we have dedicated ourselves to a corporate responsibility by fighting hunger worldwide. Start your journey with Sodexo, as we continue to grow across Canada! Job DescriptionPosition: Guest Services Agent - Front DeskUnit: Mt. MilliganPoint of Hire Location: Prince George (bussing to/from site from PG)Rotation: 28 days on / 14 days off (10 hour shifts) Wage: $19.67 per hourHiring Point: Prince GeorgeThe Guest Service Agent is responsible for ensuring guests at the Lodge have a satisfying stay. The general responsibilities of the position include those listed below, but Sodexo may identify other responsibilities.Primary Responsibilities Processing check-ins and check-outs daily including issuing of room keys, processing walk in reservations, and issuing badges.Managing room assignments and availability according to SOP’s and client’s standards.Accurate record-keeping for guest and stay information.Liaising with the Accommodations team to ensure room availability.Complete room transfers according to the SOP with manager approval.Completing daily occupancy information reports as required by Sodexo and JFJV (the Client).Reviewing and verifying weekly and monthly occupancy data for accuracy and processing month end reports.Making photocopies or preparing documentation as requested.Organization and filing of all paperwork (e.g., registration cards, rule signoffs, electronic reports, etc.)Providing friendly and prompt service to guests and clients approaching the front office, email and on the phone.Assisting with guest inquiries and forwarding to the correct personnel as required.Managing and processing guest feedback and service requests in a timely manner.Completing audits on occupancy information and recreation equipment.Reviewing and responding to emails as required daily.Communicating and reviewing communication daily with the GSA who is taking over their workstation.Complete inventory as assigned.Processing maintenance service requests when issues are reported to the front office.Handle guest inquiries/complaints and escalate to Guest Services Manager/Assistant Guest Services Manager and Recreation and Wellness Coordinators as required.Supporting overall operations by completing various tasks such as posting information to boards as instructed, aiding housekeeping and security with information required to do their jobs effectively, answer radio, record teamster trips, processing work orders and administering equipment etc.Data entry and data confirmation as assigned.Complete night audit process.Complete all training tasks as assigned.Be familiar with all Standard Operating Procedures and offer feedback when required for changes and improvements to the overall Guest Services Program.Assist coworkers as needed with the tasks assigned to their workstations.Following all safety procedures and participating in safety programs.Other tasks as deemed necessary by the Accommodation Manager, Guest Services Manager, Assistant Guest Services Manager, Assistant Accommodation Managers. QualificationsCompetencies High School diploma, GED, or equivalent experience.Working knowledge of standard office practices and procedures (emailing, filing, organization).2-5 years previous large camp work experience as a front desk agent a strong asset.1-2 years of front desk experience in a hotel environment. Preferably Marriott, Hilton, or Accor Brands.1-2 years of experience using a property management system.1-2 years of customer service experience.Preferred candidates will have the following:Be proficient with Microsoft office including Excel and Outlook.Experience using INNfinity.Experience using Visionline.Experience using travel booking systems.May accept an equivalent combination of education, training, and experience.Must have a good attendance record. Must have a good disciplinary record. May be required to work day shift, split shift, or night shift. Personal and professional integrity, appearance, and demeanor. Embodies our value behaviors: Service Spirit, Team Spirit, and the Spirit of Progress. Additional InformationWhat Sodexo Can Offer You: Flexible work environment Competitive compensation & great employee benefits Training and development programs Countless opportunities for growth Corporate responsibility & sustainability Canada’s Top Employers for Young People 2019 Canada’s Best Employers by Forbes 2019 Diversity Inc. Top 50 employer 2019 · And so much more! Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnic group, age, disability, gender, sexual preference, sexual or gender identity, status as a veteran or any other federal, provincial or local protected class. We welcome and encourage applications from people with disabilities. Accommodation is available on request from candidates taking part in all aspects of the selection process. Thank you for your interest in Sodexo.Please note that only those candidates under consideration will be contacted. Follow us on social media to see first-hand what we are all about! Instagram: @SodexoCanadaCareersTwitter: @SodexoJobsCALinkedIn: Sodexo Canada CareersFacebook: Sodexo CA Jobs