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Operational Technologies Regional Sales Director
Fortinet, Toronto, ON
Description Fortinet (NASDAQ: FTNT) secures the largest enterprise, service provider, and government organizations around the world. Fortinet empowers its customers with intelligent, seamless protection across the expanding attack surface and the power to take on ever-increasing performance requirements of the borderless network - today and into the future. Only the Fortinet Security Fabric architecture can deliver security features without compromise to address the most critical security challenges, whether in networked, application, cloud, or mobile environments. Fortinet ranks number one in the most security appliances shipped worldwide, and more than 450,000 customers trust Fortinet to protect their businesses. We are committed to providing reasonable accommodations for all qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact us at [email protected]. Fortinet is an equal opportunity employer. We value diversity in our company, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. Job Summary: An OT-RSD is a senior technical salesperson, part of a specialized team, who will work as a business advisor and consultant for regional partners and internal account teams. The OT-RSD engages in strategic deals where their knowledge of Cybersecurity applied to Industrial Control Systems will affect the reach of Fortinet solution, bring to our customer a broaden approach to their cybersecurity needs on OT environment. The OT-RSD works alongside with peer field channel, account teams, and channel partners that may be involved, throughout the sales process. The OT-BDM is expected to shape the positive outcome of customer engagements such as presentations, consulting, meetings while showing the benefits of the proposed security architecture. This role offers high visibility to senior management, networking across corporate teams as well as the opportunity to shape the business and the direction of our OT go-to-market strategy. Experience: • 5+ years of related, proven experience in selling cybersecurity solutions applied to the Operational Technology space in a customer-facing role • Minimum 10 years of experience in a consulting role for industrial cybersecurity deals in at least 3 of these segments: Energy, Electrical, Manufacturing, Transportation, Logistics, Healthcare, Pharmaceutical, Food Processing, Smart Cities, Critical Infrastructure • Experience in designing solutions based on OTCI standards and architectures • Experience in delivering OT projects in a professional services engagement is highly desirable • Background in cybersecurity in general, Information Technology and networking will be valued Responsibilities: • Drive sales process from prospection of new opportunities till closure/delivery • Maximize Fortinet opportunities while providing value added solutions enhancing the offer within the OT space • Develop innovative product and service offerings to enhance Fortinet's portfolio and increase share of mind and share of wallet • Work closely together with the local account teams to ensure there is proper focus on OT related deals • Develop relationships with key decision makers, influencers, and partners • Forge and manage partnerships with global and regional technology providers to complement Fortinet's offerings • Manage effective working relationships with assigned regional sales and engineering teams • Travel within assigned territory is required #LI-KD1Fortinet (NASDAQ: FTNT) secures the largest enterprise, service provider, and government organizations around the world. Fortinet empowers its customers with intelligent, seamless protection across the expanding attack surface and the power to take on ever-increasing performance requirements of the borderless network - today and into the future. Only the Fortinet Security Fabric architecture can deliver security features without compromise to address the most critical security challenges, whether in networked, application, cloud or mobile environments. Fortinet ranks number one in the most security appliances shipped worldwide and more than 450,000 customers trust Fortinet to protect their businesses. We are committed to providing reasonable accommodations for all qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact us at [email protected]. Fortinet is an equal opportunity employer. We value diversity in our company, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
Product Management Director - Network Management and Analytics Solution
Fortinet, Burnaby, BC
DescriptionFortinet is actively seeking a Senior Product Manager for Central Firewall Management and Analytics solutions, focusing on Next Gen Firewall, SDWAN, Enterprise Wireless/Switching/Segmentation, NOC/SOC related technologies. The successful candidate will have strong technical background and field experience on Firewall, Switch, AP, SD-WAN/SD-Branch solutions with ability to engage with technical customers & field sales. This is an outbound role and is extraordinarily collaborative, working not only with peer inbound, but also cross-functionally with Sales, Marketing, Customers, and Alliance & Channels. The successful candidate will actively engage with Sales Engineering leaders to validate customer requests and prioritize effectively to drive business growth. Experience in Customer and field facing technical roles such as Sales Engineering or similar is strong plus. If you are passionate about leading the product's strategy, getting to know its customer and user personas, and developing the tools and delivering workshops to introduce and sell the product solutions to the market, this role is for you! Key Responsibilities: •To work closely with field teams to define and prioritize development activities to ensure product requirements are captured and execution matches expectations. •To create regular reports to capture priorities from technical, commercial and support arenas to ensure effective allocation of resources and provide the necessary focus on current challenges. •To generate Product Roadmap and communicate as necessary, including both internal and external product evangelism. •To provide support to field teams in customer engagements including, but not limited to technology overview, product details, product demos and technical expertise. Job Requirements: •Strong technical and market familiarization with networking and security technologies in general with a specific focus on firewall management, SD-WAN/SD-Branch strategy, network analytics and security monitoring •Experience with detailed competitive analysis, product pricing and estimation. •Hands on experience rather than theoretical discussion is required. •7+ years of industry experience, preferably in the networking or security sectors. •2+ years of System Engineering experience in a focused technology area •The individual should be able to demonstrate an understanding the general product planning discipline, with previous cross collaboration teamwork experience in working with development engineering, field sales and directly with customers. •Candidates should have solid organizational skills and be excited about working hard in a challenging, fast-paced environment. •Must be a team player and have exceptional communication skills. •This position requires travel to customer and non-customer sites in North America and across the world. Educational Requirement: •Bachelor or Masters degree required in EE, Computer Science, Computer Engineering or related fields. #GD #LI-CN1Fortinet (NASDAQ: FTNT) secures the largest enterprise, service provider, and government organizations around the world. Fortinet empowers its customers with intelligent, seamless protection across the expanding attack surface and the power to take on ever-increasing performance requirements of the borderless network - today and into the future. Only the Fortinet Security Fabric architecture can deliver security features without compromise to address the most critical security challenges, whether in networked, application, cloud or mobile environments. Fortinet ranks number one in the most security appliances shipped worldwide and more than 450,000 customers trust Fortinet to protect their businesses.
Retail Stores - Mandarin Speaking Style Advisor
Aritzia,
THE TEAM The mission of the Retail Team is to deliver world-class client experiences. THE OPPORTUNITY Aritzia is growing, which means our Retail Team is expanding too. This is a unique opportunity to be part of delivering Everyday Luxury to everyone who loves (and will love) Aritzia. As a Style Advisor, you'll exude world-class sales and service expertise in every interaction. And, with the skills you gain in this role, the opportunities are endless - from a rewarding career in Retail to continued growth and development with Aritzia. THE ROLE As the Style Advisor, you'll: Sell clothes and earn customer confidence through unparalleled styling expertise Deliver world-class experiences by creating meaningful, memorable moments Help ensure our boutique environments feel inspiring and that product is easily accessible THE QUALIFICATIONS The Style Advisor has: A great sense of style An understanding of Aritzia's fundamental brand, aesthetic and values Passion for fashion and styling Desire to provide excellent service and outstanding customer experiences Commitment to learn and apply Aritzia's values, business and leadership principles No previous retail experience is necessary THE PERKS Some of the industry-leading benefits you'll receive while working at Aritzia:Competitive Pay Package - We're committed to performance-based pay increases. Product Discount - We offer a 40% discount on all our Everyday Luxury products (online and in store). Set Your Schedule - We strive to align with your availability and preferred working hours (some restrictions apply). Career Progression - We foster growth. Our boutiques are the best place to start your career with Aritzia. Enjoy personalized career development and be first in line for opportunities in our other workplaces, including roles at our Support Office. Aspirational Workspace - We consider every design detail to connect to the energy of the culture. Health & Safety - We take industry-leading health and safety precautions, including on-site screenings, mask and distancing protocols and cleaning suppliesARITZIAHead to our About Us for the scoop on who we are and what we do.Aritzia is an Equal Opportunity employer. Aritzia believes in providing an inclusive workplace where all individuals have opportunity to succeed. We are committed to doing so by providing accessible employment practices. Requests for accommodation due to a disability can be made at any stage of the recruitment process and applicants are asked to make their accommodation needs known.
Technical Writer to develop documentation, user manuals, and user training for a new SAP Logistics/Supply Chain solution.
S.i. Systems, Ottawa, ON
Our client is looking for a Technical Writer to develop documentation, document help text, user manuals, and user training for a new SAP Logistics/Supply Chain solution. The Technical Writer must perform the following tasks: Develop MI Project documentation including business and functional requirements, project scope and estimates of effort and duration; Document help text, user manuals, technical documentation and web page content; Prepare document and user training ; Review documentation standards and the existing project documentation; Validate current documents for training development; Determine documentation requirements; Make plans for meeting documentation requirements; Gather information concerning the features and functions provided by the developers; Map the content for course outline; For documents and manuals: Assess the audience; Prepare a statement of purpose and scope; Develop a table of contents; Write the required contents; Prepare any required illustrations and diagrams; Coordinate illustrations and diagrams that are not prepared by the Technical Writer; and Design the layout; and Publish and add graphic to e-learning (uPerform or Enable Now). Apply
Systems Integration Specialist, Rail & Transit
WSP Canada, Toronto, ON
The Opportunity:WSP is currently seeking a Systems Integration Specialist to join our Rail and Transit team, at our Toronto office or Project office. Reporting to the Manager/Director, the Manager will work collaboratively with a team of Chief Engineers and Specialists across rail & transit disciplines (Systems Engineering, Signals, Electrification Systems, Data Communications, and Project Controls), Project Managers, Systems Engineers, Signals Engineers, Analysts, and Coordinators. As a member of the Rail & Transit team, you will be given opportunities to use your transferable skills to define processes, create execution plans, and be the technical lead for some projects. Why choose WSP? We value and are committed to upholding a culture of inclusion and belonging Our Flexible Work Policy - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives. A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer. Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada. Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things. A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey.We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future.#WeAreWSPWhat you can expect to do here: Perform functional analysis, create Systems Breakdown Structure, functional block diagrams, Systems Architecture and sequence diagrams; Embrace teamwork and collaborate with internal and external stakeholders to ensure all Stakeholder and PA Support Rail & Transit team to create Systems Integration Plan, Systems Engineering Management Plan, Systems Integration Matrix, and Interface Control Documents (ICD's). requirements have full coverage in design; Facilitate and chair meetings with designers and clients to discuss and manage system interfaces for complex Rail & Transit projects. Ensure Validation and Verification processes are fully defined to ensure all requirements are complete; Preparation of proposal evaluations, technical reports, cost estimates, detailed analyses, design justifications, and other materials suitable for various Rail & Transit pursuits; Ensure all design elements are compliant with the relevant Rail Operation Rules, all applicable industry codes and standards, and client expectations; Interact with clients to discuss technical topics in a clear and professional manner. Facilitate resolution of customer expectations versus technical issues; Provide valuable leadership to junior staff and mentoring to develop their technical skills; Work with tight schedules, be flexible, control project budgets, and motivate junior staff; Plan and execute project work, based on an understanding of the project scope, schedule, and budget; Proposal and Project assignments may include Commuter, Subway, Light Rail, Heavy Rail, Transit Storage and Maintenance Facilitates, Transit TunnelsWhat You'll bring to WSP: Bachelor's degree or higher in a related engineering discipline from an accredited University; Registered as an Engineer in Training (EIT) or P.Eng. License; INCOSE Certification such as ASEP or CSEP would be an asset; Minimum of 10 years of experience in transit or safety-critical industry or related engineering field; Minimum of 10 years of experience in Systems Engineering domain is preferred; Must have strong knowledge and understanding of Systems Engineering process and principles; Previous experience in Systems Integration for complex Rail & Transit project is an asset; Proven ability to work successfully in multi-disciplinary teams and across different business units; Experience in a Consulting Engineering environment is an asset; Experience in different Phases of the Engineering Design Life Cycle (Proposal, CDR, PDR, FDR) and familiarity with Systems Engineering standards such as ISO/IEC 15288 and IEEE 1220; Experience in Verification and Validation (test plan, test case, FAT, SAT, PICO) would be an asset; Knowledge of identification and management of project risks. Understanding of the System Safety Certification processes and RAMS will be an asset; Understanding of Requirements Management (RM) and usage of RM tools such as IBM Rational DOORS will be an asset; Basic knowledge of Civil design, Signaling principles, SCADA, Communications, Trackwork, Systems Assurance (RAM), Safety Assurance, Vehicle and Wayside Interfaces, Traction Power Design, Power Supply and Distribution, Mechanical, System and Train Simulation, Tunnel's, and Fire Life Safety Systems will be an asset; Strong computer skills, including Word, Excel, PowerPoint, Outlook, and Visio; Able to travel domestically or internationally to support proposals, projects and Client's needs; WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
logistic specialist
Fed Supply, Sainte-Thérèse, QC
Hello ! I'm Eléonore, recruitment consultant for Fed Supply, the employment agency specialized in supply chain, logistics, transportation and customer service - offering temporary and permanent jobs in the Greater Montreal area works in your world. I'm assisting one of our clients, in the transportation field, in its search for a logistics coordinator.My client is : - a transport company founded in 2009. Group values: innovation, respect, passion and rigor Team structure: - you will report to the Operations Manager Reasons for recruiting: job creation due to increased activity Job description: - Plan, organize, direct and control day-to-day transport logistics operations (SEA - AIR - LAND) and ensure standardization of processes. - Negotiate agreements with our service providers and ensure that excellent and lasting relationships are maintained at all times. - Establish transport rates with our established and future customers, through written or verbal quotations. - Ensure the development of future opportunities in addition to the professional maintenance of our established clientele. - Carry out invoicing for each movement and ensure the conformity of our joint carriers' invoices. - Answer customers' questions and identify their transportation needs, advising them as required. - Develop new territories, new alliances and new services. - Work closely with the sales team to ensure proper follow-up of ongoing files.Bilingual profile required If you have experience in maritime or air transport and want to join a dynamic team, apply for this job! Salary: 50000 to 70000 according to profile and experience Benefits: group insurance, RRSP, teleworking Vacation weeks: 2 to 3 weeks Working hours: flexible - 40h PROCESS: Initial interview with Eléonore Perin, Fed's logistics recruitment consultant - followed by a telephone interview with the Human Resources Director and a meeting with the Operations Director. To apply: www.fedsupply.ca To contact me: (438) 498 0191
Custom Broker
Fed Supply, Sainte-Thérèse, QC
Hello ! I'm Eléonore, recruitment consultant for Fed Supply, the employment agency specialized in supply chain, logistics, transportation and customer service - offering temporary and permanent jobs in the North of the Greater Montreal area works in your world.I'm assisting one of our clients, in the transportation field, in its search for a custom broker. My client is : - a transport company founded in 2009. Group values: innovation, respect, passion and rigor Team structure: - you will report to the Operations Manager Reasons for recruiting: job creation Your tasks : - Ensure customs compliance of imports and exports with Canadian and/or U.S. Customs (CBP) and Partner Government Agencies; - Ensure compliance with internal procedures and policies related to the transportation of goods and customs; - Ensure classification of items and accuracy of customs rates in the system. - Support the sending of documents to customs by preparing documents for the export/import of goods; - Stay informed and act proactively regarding changes in regulations, classifications and export requirements; - Prepare documentation for export and import; - Manage customs overpayment and duty drawback claims; - Verify export/import invoices.Bilingual profile required If you have experience as custom broker and want to join a dynamic team, apply for this job! Salary: 50000 to 70000 according to profile and experience Benefits: group insurance, RRSP, teleworking Vacation weeks: 2 to 3 weeks Working hours: flexible - 40h PROCESS: Initial interview with Eléonore Perin, Fed's logistics recruitment consultant - followed by a telephone interview with the Human Resources Director and a meeting with the Operations Director. To apply: www.fedsupply.ca To contact me: (438) 498 0191
Distribution & Logistics - Director, Solution Design, Supply Chain Engineering
Aritzia, Vaughan, ON
THE TEAM The mission of the Supply Chain Engineering Department is to architect a resilient Supply Chain Network that enables business scalability for today and tomorrow. THE OPPORTUNITY A s a leader of the Supply Chain Engineering Department, you will lead and motivate the team responsible for developing engineered solutions , which drive the scalable development of our Supply Chain network. You will play a pivotal role in developing solutions to design, implement and scale Distribution Centre operations. With people at the heart of everything we do, you will support your high-potential people to grow rewarding careers at Aritzia-while enjoying one yourself. THE ROLE As the Director, Solution Design , you will: Integrate business requirements into facility and equipment scenarios and plans that enable business scalability Develop conceptual and detailed Material Handling Equipment (MHE) solution designs to evaluate throughput and cost options Lead the evaluation, selection , and implementation of technology solutions, including MHE (e.g., conveyors, robotics, modular automation) and manual equipment Create conceptual and detailed layouts of new or retrofit distribution facilities based on business needs Execute equipment maintenance methods and procedures to enable business needs Work with the appropriate Business Support partners to seamlessly lead the day-to-day function of the department in support of corporate objectives , while enabling progressive career development and an incredible employee experience THE QUALIFICATIONS T he Director, Solution Design has : Proven skills, education, and/or applicable certifications in AutoCAD ; b usiness intelligence tools ; Microsoft Excel, PowerPoint, and Access ; t echnical engineering ; and w arehouse automation and material handling systems A commitment to learn and apply Aritzia's Values and Business and People Leadership principles The ability to collaborate fluently with cross-functional partners A commitment to quality and investing in results that add value to the business THE PERKS Some of the industry-leading benefits you will receive working at Aritzia: Product Discount - Maybe you've heard of our famous product discount? Or our exclusive private shopping events? You have now. A -OK Commissary & Café - Everyday Luxury dining, exclusive to Aritzia. Our in-house bistro and café is a private oasis where employees can enjoy curated, subsidized Everyday Luxury dining. The SET - Our in- office fitness studio and gym with state-of-the-art equipment, custom-created classes, and optional personal training. Open 7 days a week, works out well. Aritzia Virtual Wellness - Because your health, happiness, and safety matter - 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial. Aspirational Workplace - Our distribution centres are specially designed to be places of creativity, productivity, and inspiration. They're also dog friendly. Woof. Amenities - Additional amenities include shower facilities with elevated complementary conveniences, bike rooms, and more. ARITZIAAritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.
Client Service Manager - Sarnia
Paladin Security, Sarnia, ON
OverviewPaladin Security: Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!Job Skills / RequirementsThis leadership position will champion the leadership and growth of Paladin Security Group's security programs for all Paladin contracts in Sarnia, Ontario. You will be challenged to develop and coordinate implementation strategies to support all of our operations and security program; and developing the capacity of Paladin staff to respond effectively to security and life safety emergencies. Why Choose Paladin • Extensive Paid Industry Training • Benefits & Other Perks • Flexible Work Schedule • Opportunities for Growth & Advancement Job Description•Assists in the development of short term and longer range goals and objectives, ensuring that such plans support the goals, policies and vision of Paladin Security Group•Develops implements, maintains and evaluates the security programs for Paladin's contracts•Oversees and schedule the appropriate resources to ensure all of the company's contractual obligations are met•Takes ownership of staff and client issues and supports the timely response to both groups•Develops and maintains excellent relationships with the clients in the portfolio•Performs interviews to support Human Resources to ensure sufficient resources are available to meet the company's contractual obligations•Ensures there are thorough site training and employee orientations programs in place at all sites within the portfolio•Visits with clients and the staff assigned to the sites regularly and ensure the needs of both the client and staff are met•Monitors all accounts receivable of clients within the portfolio and assists accounting when needed to ensure all accounts are kept up to dateQualifications•3-5 years of industry experience in a leadership position is considered an important asset•Class G Driver's License is required•Experience with Paladin Mobile Division is an asset•Excellent interpersonal and communication skills•High level of professionalism•Ability to write comprehensive reports and maintain proper records•Working knowledge of appropriate legislation and provincial/national standards on fire safety, building codes, security, and protection of privacy•Must have strong leadership, social interaction and organizational skills•Proficiency in Microsoft Office software•Ability to write and present proposals to large organizationsAdditional Information / BenefitsPaladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.This job reports to the Director of Operations This is a Full-Time position Monday to Friday 9AM - 5PM. Number of Openings for this position: 1
Warehouse Manager
Fed Supply, Montreal, QC
Hello Hello ! I'm Anissa, Recruitment Advisor for the employment agency Fed Supply, specialist by excellence in the areas of supply chain, logistics, transportation, and customer service - offering temporary and permanent jobs in the Grande Montreal region. Our team, experts in Supply Chain and Logistics, speaks your language and evolves in your worldBonjour ! Je suis Anissa, Conseillère en recrutement pour l'agence de placement Fed Supply, spécialiste par excellence dans les domaines de la chaîne d'approvisionnement, de la logistique, du transport, et du service client - proposant des emplois temporaires et permanents sur la Grande Région de Montréal. Notre équipe, experte en Supply Chain et Logistique, parle votre langage et évolue dans votre universI am looking for a Warehouse Manager for one of my clients in the retail sector. Based in Longueuil. If you have experience as a Warehouse Manager, are comfortable with interpersonal relations, are structured and want to lead continuous improvement projects, contact us for this challenge! As Warehouse Manager, your main responsibilities will be..: - Support a team of 6 Warehouse Supervisors - Manage all inbound and outbound product movements within the Distribution Center (DC) - Manage the movement and accuracy of inventory, the receipt and storage of goods, locate the location of goods sent by each supplier, ensure on-time delivery - Ensure good communication between staff members, as well as with suppliers and customers. - Monitor key performance indicators. - Ensure accurate and measurable processes are in place, and drive continuous improvement in CD. - Participate in various committees; contribute to decision-making. - Write reports and prepare budgets. - Ensure compliance with health and safety standards in the DC. - Maintain warehouse equipment (forklifts, etc.).- College diploma or, preferably, a university degree in a related field; (asset) - At least 5 years' experience in the distribution field, - Rigor in work organization and control of procedures - Team spirit and proven communication skills; - Excellent computer skills. PROCESS: Initial interview with Anissa El Farh Fed Supply Recruitment Consultant - followed by an interview with the company's Human Resources Manager and the Department Director. To apply: www.fedsupply.ca To contact me: (438) 498 0291 The masculine form is used here only to save space.
Operations Manager - SGI/SS Ordering
Rogers, Brampton, ON
Operations Manager - SGI/SS Ordering Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize their dream. A sports fan celebrates a special moment. Because we believe connections unite us, possibilities fuel us, and moments define us. As we grow our team, the well-being of our team members remains our top priority. To ensure the health and safety of our team members, including those in the recruitment process, our team members are working from home, and are equipped to do so safely and efficiently.Who we are: IT BSS Operations team in Rogers Technology Organization is looking for a manager to manage the operations of Wireline SGI/SS Ordering platform and its team supporting a diverse technology stack and operating environments. Reporting to the Director, IT BSS Operations, the ideal candidate will demonstrate a combination of proven technical, people, and business leadership in ensuring high system uptime, optimal resource utilization, support change & growth, collaborate with functional partners, empower people, and effect continuous improvement. Become part of our transformational journey in Technology organization with one belief, that there are only two jobs at Rogers One that serves our customers and one that supports who serve our customers.Primary Responsibilities: Technical service owner of Wireline SGI/SS ordering platform and supported applications. Accountable for driving improvements to application stability by working closely with internal and 3rd party technology partners to trouble shoot and resolve complex technical issues, pro-actively monitor and address production issues in advance and build successful feedback of learnings into improvements. Deliver an incident management capability that always have service availability top of mind. Drives towards automation in delivering resilient and self-correcting systems. Determine staffing requirements / task allocations, selection of team members; direct, motivate and develop staff, encouraging individual contribution, improvement within Rogers values and teamwork. Maintain systems integrity, compliance, and security through controls on High Availability, Capacity, Patching, SOX/PCI adherence, and Vulnerability Management. Attain, improve, and report operational KPI's and SLAs on system performance. Create and maintain strong operational acceptance discipline for new (SDM re-platform) and existing ordering and billing platform. Effective monitoring and alerting solutions that can be pre-emptive in detecting and resolving issues. Have a workforce that is always looking at automated parsing of logs to detect issues before they can result in an outage. Driving out appropriate level of reporting for customers on the services being provided and effective reporting at the leadership level providing a comprehensive dashboard on the services being provided and the status of these services. Ensure compliance that all process execution is in line with Rogers's policies and procedures and there is no compromise to the security of the platform and customer data. Manage partnerships with external vendors and accountabilities from those vendors to Rogers. Qualifications: Bachelor's degree in computer science, Engineering or any combination of education and experience, which would provide an equivalent background. 5+ years of professional Operational Management experience managing medium to large scale environments and complexity. 3+ years of leadership experience in customer-centric organizations 3+ years' experience in implementing projects using waterfall, agile, hybrid methodologies. Deep technical expertise and strong problem-solving and data analysis skills End-to-end management of an entire development cycle from concept to deployment and monitoring of applications, procurement engagement and vendor management The ability to handle multiple competing priorities in a fast-paced environment. Strong business acumen Experience working with outsourced and offshore teams. Telecom industry experience is preferred. Excellent verbal and written communication skills with the ability to present complex technical information clearly and concisely to a variety of audiences. Mainframe and .Net knowledge/experience will be nice to have. Schedule:Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location:8200 Dixie Road (101), Brampton, ON Travel Requirements: Up to 10% Posting Category/Function: Technology & Information Technology Requisition ID: 305038 At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Technology#LI-ED1Location: Brampton, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Mainframe, Computer Science, Operations Manager, Data Analyst, Procurement, Technology, Operations, Data
Salesforce Consulting Director
PwC, Toronto, ON
A career within Salesforce Consulting services, will provide you with the opportunity to help our clients leverage Salesforce technology to enhance their customer experiences, enable sustainable change, and drive results. We focus on understanding our client's challenges and developing custom solutions powered by Salesforce to transform their sales, service and marketing capabilities by exploring data and identifying trends, managing customer life cycles, strategically building and leveraging online communities, driving employee engagement and collaboration, and connecting directly with channel partners to share goals, objectives, and activities in a secure, branded location. Meaningful work you'll be part of As a director , you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to: • Identifying client needs, responding to request for proposals and providing estimates for solution development • Leading teams in creating platform solutions, best practices and implementation of multiple platform suites of products to enable differentiated solutions for financial services clients • Mentor the next generation of consultants, providing them with insights and challenging them to be better • Identify , develop and win significant bids and pursuits to meet defined sales targets • Coach, guide and assist team members in preparation for client meetings, presentations and proposals • Consult with account team and engagement partner on pricing strategy • Facilitate executive & operational meetings & workshops across a range of topics What you'll bring to this role • Proven track record of shaping and growing multimillion dollar high value consulting business within Financial services • Demonstrated experience creating asset led, offering led, account centric prospecting and FS subsector centric sales pursuits • Financial services business acumen breadth as well as sub-sector depth ( e.g. retail banking, P&C insurance, Asset & wealth mgmt , etc.. ) • Confident to lead teams in shaping pre-sales asset engineering and facilitating asset demos in sales pursuits • Proven ability to lead complex engagements with multiple stakeholder groups, managing executive stakeholders, operating and steering committees • Ability to effectively lead a team through complex deployments, troubleshooting complex problems with order of operations and can articulate theory and substantiate rationale behind delivery trade offs . • Creative growth mindset with analytical, issue-based problem solving and critical thinking skills • Proven ability to remain calm under pressure and deadlines • Excellent communication skills both written & verbal • Experience leading and working directly with external clients / end-users and stakeholders and managing and delivering complex and nuanced messages to senior stakeholders • Proven Situational Leadership skills and motivated to build solid and collaborative relationships with team members and foster a productive teamwork environment • An interest in upskilling for a digital world and technology trends, an openness to learning new tools and adapting how you work • A demonstrated commitment to valuing differences, developing and coaching diverse teams, and ensuring diverse perspectives are heard • Proven experience with solution delivery lifecycle across delivery methodologies (waterfall, agile, platform led, etc ... ) • 5+ years of experience implementing SaaS based platform(s), including but not limited to: Salesforce, nCino , Tier1Financial, Cinchy, Amazon Connect, Fenergo , OpenFin , etc ... • Proven experience in leading X-functional teams blending teams with: functional, technical, experience & industry business acumen Certifications: Salesforce Certified Platform App Builder, Salesforce Certified Administrator, Salesforce Certified Platform Developer I and II, nCino advanced configuration certification Why you'll love PwC We're inspiring and empowering our people to change the world. Powered by the latest technology, you'll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more a bout our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc The most connected firm through activity based working PwC Canada is committed to cultivating an inclusive, hybrid work environment - one that is collaborative, supportive and productive. We work in-person and virtually, as is best suited for our clients, teams and people . We want you to be intentional with your work, how you do it and where it's done. PwC offices are hubs of connectivity and learning. We strongly encourage our people to prioritise in-person work, whether it's in the office or at a client site. This means we expect you to be in-person (either with clients or in the office) at least half of your time. We know that hybrid work is all about balance, and capturing the benefits of in-person work is essential to your growth at the firm. Exact expectations for your team can be discussed with your interviewer. At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We're committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.We're committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.
Customer Supply Chain Representative
Maple Leaf Foods Inc., Mississauga, ON
The Opportunity: As a member of the Customer Supply Chain Team, the Customer Supply Chain Representative (CSCR) is the single point of contact for the order to delivery process for an assigned customer and business unit. The CSCR manages the customer relationship and works with cross-functional peers to execute the customer order to delivery process. Additional responsibilities include: managing customer orders through monitoring draws versus forecast, trouble shooting and resolving delivery failures, executing against order programs and policy, managing customer penalty deductions through investigation and working with the customer to reverse and correct root cause. Additionally, this role will be required to manage allocation of product from our 3PL to our customers, working with transportation on delivery options to minimize cost, and providing concise daily communication to the sales team regarding fill rate and delivery expectations. Any MLF team member interested in being considered for this role are encouraged to apply online by April 25. Applications received beyond that date are not guaranteed consideration. Snapshot of a Day-in-the-Life: Key contact for Buyer or Broker for orders, logistics and inventory flow challenges for all day-to-day activities with assigned customer and business unit. Manages customer communication on any issues related to shipments. Collaborate with Transportation to determine the most efficient method to delivery product on time and in full to customers. Proactively addresses out-of-stock or product shortage issues through monitoring of product resupplies and timing of outgoing orders Support supply and production facilities to make deployment decisions based on direct vs. 3PL requirements. Own order management and allocation inventory when applicable. Manage EDI accounts. Manage customer refusals Collaborate with production Planning, Sales and Customer Merchandising to work through any order to forecast variance. Participates in projects/process to resolve short and long-term customer issues or initiatives. Continually looks for ways to improve processes with customers in a way that is aligned with policies and procedures and appropriate controls. Develops and maintains strong relationships with both internal stakeholders and external customers. Works in conjunction with Sales and the Fulfillment Director to ensure customer strategic vision and logistical needs are met or exceeded. Communicate with or monitor service providers, such as ocean carriers, air freight forwarders, global consolidators, customs brokers, or trucking companies. Contacts carrier (steamship lines and truckers) to book the necessary equipment to move cargo Coordinate pick-up and delivery schedules for inland shipments with ocean carriers Ad hoc reporting to support processes or process improvements. Develop and maintain customer profiles and specific SOP’s. Maintenance of key customer fill rate performance scorecards to track service performance. Maintain specific department or customer objectives for the assigned account and monitoring through the publication of a daily Key Account scorecard including any corrective actions or next steps being taken to maximize fill rate and on time delivery. Responsible for the customer relationship for assigned key account(s). Responsible for monitoring customer orders against policy. Maintain specific department or customer objectives for the assigned account and monitoring through the Key Account scorecard. Accountability and strong management of claims related to assigned accounts. Share knowledge with the team and document lessons learned. What You’ll Bring: Post-secondary education or equivalent experience/diploma in international logistics or equivalent work experience required 5 to 8 years of experience in the food industry and working experience with Food retail industry would be an asset Knowledge of EDI accounts Excellent ability to develop and maintain internal and external relationships Strong problem solving, prioritization & organization skills with the ability to manage multiple competing tasks Ability to excel within a team environment Exceptional time management skills Strong communication skills - written and verbal (one-on-one and in groups) Letters of Credit, applications, rules, and practices Effective negotiation skills Highly detail oriented Ability to work through conflict for win/win outcomes -consensus builder and facilitator with high self-knowledge Self-motivated team player - able to be pro-active and work with minimal supervision Ability to forge partnerships with other areas to drive performance across business and functional lines System Knowledge: Proficient in Microsoft Office, Excel in particular; experience in SAP an asset Strong alignment with Maple Leaf’s Values What We Offer at Maple Leaf Foods: Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America. An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best. A hybrid work model that embraces remote work for eligible roles, helping team members achieve work-life balance-combining the best of both spending time working remotely, benefitting from focus time, and purposeful collaboration in the office setting. Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment. Defined Contribution Pension Plan with company matching that starts on your first day of employment. Learning and development opportunities, including workshops, ‘speaker series’ events, and resources that allow you to develop your skills and progress your career. Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional certification, or trades programs. Supporting our deep commitment to community impact, we offer up to two paid days annually to volunteer at a cause of your choice. About Us: We’re a carbon neutral food company on a purposeful journey to Raise the Good in Food through better nutrition, safer food and workplaces, more humane animal care, and environmental sustainability efforts that protect our planet. We care about our communities and commit to reducing food insecurity in Canada. Join us on the journey. Let’s build a better future, together. We’re passionate about food. For more than 100 years, we’ve made delicious, healthy protein that Canadians love under iconic national and regional brands, like Maple Leaf, Schneiders, and Greenfield Natural Meat Co. We’re on a journey to become the most sustainable protein company - not just in Canada - but on earth. We are carbon neutral. We are one of the only food companies in Canada to set science-based targets. We aim to reduce our environmental footprint by 50% by 2025. We’re a global food company with more than 13,500 team members. We operate sites in 20+ locations across Canada. We also have locations in the U.S. and Mexico, and do business in Asia. A diverse and inclusive work environment Championing diversity and inclusion is a critical component to advancing our collective purpose and vision and living the Maple Leaf Leadership Values. We believe in building, investing in, recognizing, and rewarding remarkable people who value an inclusive workplace, embrace all forms of diversity, and commit to including every voice in our collaborative environment. We’re so much stronger when we know we’re accepted and valued for who we are and what we each bring to the workplace. We embrace a strong, values-based culture Our eight Leadership Values are our north star. They guide the decisions we make for all our stakeholders: our consumers, our customers, our people, our communities, our shareholders, and the environment. Doing What’s Right Shared Value High Performance Diverse and Inclusive Teams Disciplined Decision Making Our Accountability Intense Curiosity Transparency and Humility We thank all applicants for their interest in exploring employment opportunities with Maple Leaf Foods; however, only those selected for an interview will be contacted. Applicants may be subject to a background check and must meet the security criteria designated for the position. Championing diversity and inclusion is a critical component to advancing our collective purpose and vision, living the Maple Leaf Leadership Values, and delivering winning results. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired; please contact our Talent Attraction Team at [email protected]. Disclaimer: Please note that salaries posted on sites other than the MLF Careers Page are not a reflection of Maple Leaf Foods and are an estimated salary range provided by that particular job board. Maple Leaf Foods offers competitive wages and an attractive total rewards package, which will be discussed during an interview with our Talent Team. #LI-Hybrid
Supply Chain Director - Royal Canin Canada
Equest, Guelph, ON
Job Description:The Supply Chain Director is responsible for the design and deployment of an efficient End to End Supply Chain Strategy to support RC Canada market growth, high level of quality of products and services at lean costs with an engaged team. This role will ensure through expert advice, audits and follow-up on PDCA projects, alignment and deployment of the logistic strategy for all regions in Canada.What are we looking for?Bachelor's degree in Supply Chain, Logistics, Operations Management, Business Management and/or related field.Minimum of 10 years of business experience including order management, customer service, supply chain, and/or sales.Experience within Food, Pharm, CPG is a plus3+ years of experience managing teamsWhat will be your key responsibilities?Improve Service Quality; deploy Lean Supply Chain (costs, DC inventories, overheads) ; provide support and expertise to existing DC's.Lead productivity initiatives to deliver efficiency in Supply Chain Operating CostsCreate collaborative relationships with internal and external customers to deliver mutually beneficial resultsManage and develop associates, providing them with the coaching and training that will enable them to meet their objectives.Effectively develop and consistently deliver team engagement plansAdvise local teams on all logistic aspects (Transport, Warehousing, Deliveries); Total Inventory; Total ServiceSupport Outbound Transport to DC's/DistributorsSupport Pillar Heads with managing a network of Independent DistributorsMeasure progress: define agreed distribution standards, set up distribution KPI, analyze and report with corrective action plansSupport the CEO and Pillar Heads with distribution solutionsManages a line of logistic costsManage DC Managers with logistic expertiseS&OP process ownerAdhere to applicable Quality and Food Safety Policies and Quality Management System requirements to ensure compliance to MARS standards.Demonstrate a quality culture in actions, words and spiritOther duties as assignedWhat can you expect from Mars?Work with over 130,000 diverse and talented Associates, all guided by The Five Principles.Join a purpose driven company, where we're striving to build the world we want tomorrow, today.Best-in-class learning and development support from day one, including access to our in-house Mars University.An industry competitive salary and benefits package, including company bonus.Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
TECHNICAL SALES REPRESENTATIVE BUILDING ENVELOPE
Soprema inc., Toronto, ON
WHY SHOULD YOU JOIN OUR TEAM?Participation in profit sharingShutdown at Christmas and all paid holidaysFlexible insurance program (80% paid by the company after probation and up to 100% after one year!)Pension fund / 2 contribution options:3% employee – 3% employer5% employee – 4% employerPaid weeklyReimbursement for physical activities (according to internal policy)YOUR ROLE IN OUR TEAMThe Technical Representative is responsible for promoting SOPREMA products and systems to customers and communicating their specifications within their sales territory. He is also responsible for retaining existing customers and finding new ones to promote growth in his territory.THE CHALLENGES WE HAVE FOR YOUAdhere to the company’s strategic objectives;Communicate to the regional director any matters that could positively impact territory and regional activities;Participate in market studies, particularly related to SOPREMA’s new and existing products;Provide the regional director with data on the annual sales budget and expenses related to his territory activities;Meet the expected sales volume set by the annual budget;Collaborate within the territory team and with representatives from regional offices;Work independently to achieve regional objectives and develop business within the local market;Communicate and liaise with industry professionals, including general contractors, installers, architects, engineers, specification writers, and owners;Maintain a professional presence in the industry and participate in industry activities and events;Communicate and liaise with various SOPREMA partners to meet their needs;Communicate and liaise with industry associations;Ensure the full range of SOPREMA offering is deployed in both roofing and diversification and integrate specialized resources as necessary;Ensure necessary collaboration between different SOPREMA divisions, such as RESISTO, and contribute to their growth;Perform any other related tasks as requested by the immediate superviso THE SKILLS WE ARE LOOKING FORYour educationDegree in architecture, building or materials engineering or relevant experience.Your knowledgeThe ideal candidate has experience in waterproofing and insulation;Essential knowledge of the construction industry;Familiarity with construction documents, specifications, and technical drawings;Bilingual (an asset).Your skills and AbilitiesBeing a good communicator with strong interpersonal skills;Being a good negotiator;Ability to develop and maintain a good relationship with the Sales and Logistics team;Be self-motivated and resourceful;Organized and motivated individual;Demonstrates high professional ethics, loyalty, and represents SOPREMA with the highest standards in accordance with its guidelines;Possesses basic computer skills, such as Windows, Microsoft Office, Email, social networks, etc.;Has the necessary skills to integrate and daily use of internal IT tools for CRM, project management and others;Able to integrate a digital and mobile internal operating mode and participate and collaborate in their development.WORKING CONDITIONSOffice work with frequent travel within the territory;During travel or sales visits, the representative may be required to attend evening and weekends meetings. These meetings are necessary for the requirements of the position;Outside of travel periods or visits from colleagues, he works a regular schedule on weekdays with occasional evenings and weekends.PHYSICAL REQUIREMENTSVisit construction sites, clients and completed projects. To perform these tasks, he must climb ladders, descend into trenches and tunnels, and always adhere to safety mesures.
Director Customer Optimization & Process Management, Personal Deposits Analytics & Customer Optimization
BMO, Toronto, ON
Application Deadline: 04/29/2024Address:33 Dundas Street WestThe Director Customer Optimization & Process Management develops and leads the strategy to optimize customer contacts within and across channels. The leader will work closely with P&BB product and channel leaders to drive incremental revenue and ensure that targeted communications are continually improving performance and results. The leader will also be accountable for improving and developing campaign processes, developing new capabilities that integrate into campaign operations and to ensure consistency and adherence to the processes that are developed. Responsibility & accountability include:Customer Optimization strategy within and across channels to increase revenue, improve response and drive improved customer & frontline satisfaction.Management of overall customer communication within and across channels.Building and developing advocacy of customer communications and their effectiveness with frontline sales staff and business partners.Overall reporting and analytical insights of targeted Customer communications for the Customer Optimization team as well as channel performance.Manage and lead the data requirements for targeted customer communications to ensure speed to market and error free execution of targeted customer communications.Develop and manage campaign processes to ensure consistency, standardization and efficiencies across campaign execution.As a domain expert, this leader will work to integrate and simplify insights across the analytics teams to provide relevant, fast, clear facts to the business to shape ongoing decisions. He/she is the owner of the ongoing prioritization of the plan against set business priorities working in close partnership with business partners to ensure all initiatives align to business priorities and growth plans.This role will proactively advise business leaders on the right analytical approach and solutions to drive the business forward. He/she will lead a team of 5+ consisting of Senior Managers and Analysts.Key Accountabilities (this section will be loaded to myRecruiting so make it clear for internal & external candidates)Customer OptimizationOptimizing Customer Contact strategies within and across channels.Develop a 3-year cross-channel strategy and roadmap to optimize customer contact and net revenue.Determine the optimal customers and channel(s) to communicate to, to maximize value.Maximize the effectiveness of channels based on capabilities and capacity of those channels.Develop customer centric approach to communications.Manage and lead the data requirements for optimization, communication and measurement.Management of overall customer communication within and across channelsDevelop and manage a framework to prioritize what programs use what channels. Approve and monitor campaigns/programs in channels and recommend changes to optimize channel effectiveness and results.Regularly optimize and prioritize programs within and across channels to generate the greatest returns.Develop and manage communication prioritization, scoring and approval processes.Lead the Customer Optimization Committee, gaining alignment on priorities and strategies for Customer Optimization across the organization.Establish channel-based criteria to determine thresholds to leverage the channels and determine the prioritization of the programs within channels.Manage all new channel capabilities required for customer conversations and ensure new capabilities align to strategy.Build confidence and advocacy of customer communications and their effectiveness.Work with Sales Effectiveness to identify obstacles and opportunities to drive revenue and improve employee experience.Develop educational information to be leveraged to increase frontline knowledge and belief of communication programs.Collaborate directly with branches and regions to devise strategies and tactics to increase action rates and lead results.Reporting and insightsLead the development and management of the consolidated customer communications reporting and insights to track the effectiveness of the Customer Optimization teams overall success and contribution to the organization.Analyze channel and program results to develop strategies that drive changes to channel priorities, optimization, and business results.DataDefine new data elements required for customer communications to ensure that communications are incorporated seamlessly into existing processes.Represent Customer Optimization at data governance forums ensuring that the team's interests and requirements are represented to ensure effective use and delivery of data and campaigns.Oversee testing and validation of Customer Optimization data elements to ensure seamless delivery of campaign execution.Responsible and accountable for the campaign metadata for Customer Optimization.Campaign Process management & governanceProvide oversight and management of all campaign processes to ensure consistency across business lines and countries.Drive and facilitate changes to processes and data to increase speed to market while maintaining minimum error thresholds.Lead the change management of new processes, data and obtain buy in from business partners and internal DACoE team.Develop requirements for capability gaps to support the communication 3-year strategy and roadmap.Manage and lead the audit process for Customer Optimization.Lead projects that enhance Customer Optimization's ability to deliver best in class targeted customer conversations including new channel capabilities, new data elements.Develop strategy and plan to automate and drive efficiencies in campaign execution.Provide strategy and business requirements to advance customer communication capabilities for customers and sales force.Identifying process issues/challenges that impact customers and employees.Cross Functional RelationshipsThis job requires the incumbent to interact with the following groups and/or processes in BMO and relevant external stakeholders:Personal Banking and Distribution Leadership and teamsData Analytics Centre of ExcellenceCredit Risk ManagementCustomer MarketingNA ChannelsTechnology and OperationsFinanceCanadian P & C Product groupsOperational Risk and ComplianceExternal partners including Equifax, TransUnion, FICO and othersKnowledge & Skills (this section will also be loaded to myRecruiting)Have a minimum of 10 years experience in direct to customer targeted communications.Proven experience in Optimization, including developing strategies and implementation.Excellent analytical and problem-solving skills.Demonstrated leadership skills and strategic thinking.Proven ability to thrive in a high volume, high intensity, changing environment.Proven ability to inspire a team to work toward a set of goals and objectives.Highly developed verbal and written communication skills, with the ability to communicate to Senior Management in a clear, concise, and professional manner.Expertise in project management and process design and management.Strong organizational and time management skills.Expertise in analytics and financial analysis.Technical experience working in analytical software (SAS, SQL, Power BI), and business software (Teams, Excel, PowerPoint, Word).Proven experience to lead and manage cross-functional teams without direct authority.Advanced relationship management and negotiation skills.Post-secondary education (degree)Grade:9Job Category:People Manager / GestionnaireWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Director Customer Optimization & Process Management, Personal Deposits Analytics & Customer Optimization
BMO Financial Group, Toronto, ON
Application Deadline: 05/29/2024 Address: 33 Dundas Street West Job Family Group: Marketing The Director Customer Optimization & Process Management develops and leads the strategy to optimize customer contacts within and across channels. The leader will work closely with P&BB product and channel leaders to drive incremental revenue and ensure that targeted communications are continually improving performance and results. The leader will also be accountable for improving and developing campaign processes, developing new capabilities that integrate into campaign operations and to ensure consistency and adherence to the processes that are developed. Responsibility & accountability include: Customer Optimization strategy within and across channels to increase revenue, improve response and drive improved customer & frontline satisfaction. Management of overall customer communication within and across channels. Building and developing advocacy of customer communications and their effectiveness with frontline sales staff and business partners. Overall reporting and analytical insights of targeted Customer communications for the Customer Optimization team as well as channel performance. Manage and lead the data requirements for targeted customer communications to ensure speed to market and error free execution of targeted customer communications. Develop and manage campaign processes to ensure consistency, standardization and efficiencies across campaign execution. As a domain expert, this leader will work to integrate and simplify insights across the analytics teams to provide relevant, fast, clear facts to the business to shape ongoing decisions. He/she is the owner of the ongoing prioritization of the plan against set business priorities working in close partnership with business partners to ensure all initiatives align to business priorities and growth plans. This role will proactively advise business leaders on the right analytical approach and solutions to drive the business forward. He/she will lead a team of 5+ consisting of Senior Managers and Analysts. Key Accountabilities (this section will be loaded to myRecruiting so make it clear for internal & external candidates) Customer Optimization Optimizing Customer Contact strategies within and across channels. Develop a 3-year cross-channel strategy and roadmap to optimize customer contact and net revenue. Determine the optimal customers and channel(s) to communicate to, to maximize value. Maximize the effectiveness of channels based on capabilities and capacity of those channels. Develop customer centric approach to communications. Manage and lead the data requirements for optimization, communication and measurement. Management of overall customer communication within and across channels Develop and manage a framework to prioritize what programs use what channels. Approve and monitor campaigns/programs in channels and recommend changes to optimize channel effectiveness and results. Regularly optimize and prioritize programs within and across channels to generate the greatest returns. Develop and manage communication prioritization, scoring and approval processes. Lead the Customer Optimization Committee, gaining alignment on priorities and strategies for Customer Optimization across the organization. Establish channel-based criteria to determine thresholds to leverage the channels and determine the prioritization of the programs within channels. Manage all new channel capabilities required for customer conversations and ensure new capabilities align to strategy. Build confidence and advocacy of customer communications and their effectiveness. Work with Sales Effectiveness to identify obstacles and opportunities to drive revenue and improve employee experience. Develop educational information to be leveraged to increase frontline knowledge and belief of communication programs. Collaborate directly with branches and regions to devise strategies and tactics to increase action rates and lead results. Reporting and insights Lead the development and management of the consolidated customer communications reporting and insights to track the effectiveness of the Customer Optimization teams overall success and contribution to the organization. Analyze channel and program results to develop strategies that drive changes to channel priorities, optimization, and business results. Data Define new data elements required for customer communications to ensure that communications are incorporated seamlessly into existing processes. Represent Customer Optimization at data governance forums ensuring that the teams interests and requirements are represented to ensure effective use and delivery of data and campaigns. Oversee testing and validation of Customer Optimization data elements to ensure seamless delivery of campaign execution. Responsible and accountable for the campaign metadata for Customer Optimization. Campaign Process management & governance Provide oversight and management of all campaign processes to ensure consistency across business lines and countries. Drive and facilitate changes to processes and data to increase speed to market while maintaining minimum error thresholds. Lead the change management of new processes, data and obtain buy in from business partners and internal DACoE team. Develop requirements for capability gaps to support the communication 3-year strategy and roadmap. Manage and lead the audit process for Customer Optimization. Lead projects that enhance Customer Optimizations ability to deliver best in class targeted customer conversations including new channel capabilities, new data elements. Develop strategy and plan to automate and drive efficiencies in campaign execution. Provide strategy and business requirements to advance customer communication capabilities for customers and sales force. Identifying process issues/challenges that impact customers and employees. Cross Functional Relationships This job requires the incumbent to interact with the following groups and/or processes in BMO and relevant external stakeholders: Personal Banking and Distribution Leadership and teams Data Analytics Centre of Excellence Credit Risk Management Customer Marketing NA Channels Technology and Operations Finance Canadian P & C Product groups Operational Risk and Compliance External partners including Equifax, TransUnion, FICO and others Knowledge & Skills (this section will also be loaded to myRecruiting) Have a minimum of 10 years experience in direct to customer targeted communications. Proven experience in Optimization, including developing strategies and implementation. Excellent analytical and problem-solving skills. Demonstrated leadership skills and strategic thinking. Proven ability to thrive in a high volume, high intensity, changing environment. Proven ability to inspire a team to work toward a set of goals and objectives. Highly developed verbal and written communication skills, with the ability to communicate to Senior Management in a clear, concise, and professional manner. Expertise in project management and process design and management. Strong organizational and time management skills. Expertise in analytics and financial analysis. Technical experience working in analytical software (SAS, SQL, Power BI), and business software (Teams, Excel, PowerPoint, Word). Proven experience to lead and manage cross-functional teams without direct authority. Advanced relationship management and negotiation skills. Post-secondary education (degree) Compensation and Benefits: $103,500.00 - $192,500.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Director, National Logistics
Dynacare, Brampton, ON
Description Position at Dynacare Director, National Logistics Job SummaryThe Director of National Logistics is a critical leadership role with the mandate to transform and evolve the logistics capability of our national footprint in supporting our goal of becoing a national leader in the laboratory services.The incumbent will lead the entire national scope of operations for Dynacare in accordance with the organizational goals and objectives, building synergies, methodologies, technologies and business systems and solutions that will enhance business growth and effectively provide support to clinical and business support departments.This role will foster a culture that values service leadership - build strong relationships and collaborate across the greater organization as well as with external stakeholders to create a great working and operating environment. Key Responsibilities/AccountabilitiesOperations PlanningDrive the strategic and operational plans and directions, ensure an undersading of Dyancare’s business plan, and on-going effective positioning and integration of Logistics throughout the orgranization to create and sustain organizational successDevelop plan and vision for operations excellence within the business plan (including mission, vision, values, streategic positioning, operational and resource planning)Ensure business deliverables for all regions for Logistics are aligned, integrated, and cascade throughout the logistics department to achieve performance expectations and exceed operational and financial metricsAssess competition, market opportunities, threats and share best practices when relevantLead the development of Logistics as a strategic capability and center of excellence ensuring alignment with the company’s strategic plans and objectives Service DeliveryIdentify and resolve issues impacting operational performance, proactively establish initiatives for continuous improvement to ensure client satisfaction, quality enhancement, pick-up and delivery performance and specimen integrity Deliver projects/programs objectives by applying in-depth knowledge of the principles, theories, best practices and techniques for managing activities related to implementing logistics projects and programs.Customer service orientation in a business that supports 24-7 operations which may require immediate support (on-site or remote) People / Team LeadershipProvide leadership in planning and managing Logistics resource requirements to ensure a high level of service and delivery.As a leader, role model and coach, foster an environment of positive employee relations, strong teamwork, and employee engagement.Create an environment of trust and open communication, by sharing information in a timely manner and encouraging multi-directional feedback.Act as a coach to promote career growth opportunities, educational pursuits, and participation in internal development programs.Manage people resources for optimal workforce planning, recruitment, performance goal setting, training, scheduling and effective workflow.Implement a talent strategy to aligned to talent current and future talent needs through recruitment & selection, employee development, EDI (equity, diversity & inclusion), workforce planning and succession planning.Set expectations, counsel, coach and manage employee performance on an on-going basis and in relation to their performance.Develop, implement and monitor employee engagement initiatives in partnership with other leaders and HR to increase team performance and retention. Recognize team and employee achievement.Facilitate effective and collaborative working relationships among staff.AdministrationManage budgets, operational plans and department expenses.Lead the department’s annual performance and salary review process.Manage vendors to ensure best value for services or products provided, including sourcing, negotiating, and performance. Utilize reports on performance metrics, incident reports, customer satisfaction surveys to take action that increase productivity and service delivery. Direct Reports• Regional Managers- Operations Knowledge, Education & Experience• 15+ years of management experience in customer and employee centric operations-based environments in complex, forward thinking and service-based organizations• 10 years+ broad people leadership experience across multi-disciplines and multi-sites• Exceptional emotional intelligence and influencing skills • Must have a history of meeting and exceeding organizational targets for cost, quality and customer satisfaction• A process and action-oriented mind-set and will have a track record of demonstrating superior business judgement as well as the fortitude, self-confidence, and people skills to contribute to key business decisions and to provide strong counsel to the Senior Leadership Team• General knowledge of medical laboratory operations• Experience in executing the balance of achieving short- and long-term objectives• College or University degree in Business or any relevant certification• Proven ability to excel at strategic thinking and planning as well as tactical implementation• Understand logistics process systems and logistics benchmarking trends• Good understanding of logistics processes and methodologies to drive and improve the business cycle would be an asset Skills & AbilitiesTechnical SkillsAbility to develop and manager multiple enterprise scale projectsComfortable with ambiguity, enjoys dealing with complexity and is at his/her best when balancing multiple projects within a dynamic, fast paced, high demand environmentHigh level of analytical abilitiesAbility to work in a fast paced and rapidly changing environment with solid organizational, multi-tasking capability, and prioritization skillsProvide on-going leadership to ensure full implementation and follow through of strategic planCapability of conducting saving/cost opportunity analysis and monitor budgets Social Process SkillsProficiency in business strategies, culture, and work systems required to achieve results Excellent interpersonal skills to interact with customers, leaders, and team membersStrong leadership skills to guide and mentor the work of less experienced personnel, as well as in creating high performance and engaged teamsStrong verbal and written communication skills along with great influencing and collaboration skills High conflict management and negotiation skillsAbility to facilitate buy-in from team in his/her own teams as well as other teams across the organizationAbility to find innovative solutions by interacting with other team / department members and business leadsCustomer service focused Working ConditionsTravel will be required 40%Page 1
11591 - Area Manager
University of Waterloo, Waterloo, ON
Area Manager Requisition ID 2024-11591 Department Food Services Employment Type Permanent Time Type Full-Time Hiring Range $64,375 - $87,623 Job Category Food Services Job Location : Location CA-ON-Waterloo Overview Oversee day-to-day operations and collaborate with Senior Management to strategize, plan, execute and monitor initiatives in anticipation of changing business needs and priorities consistent with departmental objectives, University policies, procedures and CUPE 793 Collective Agreement. This position is contingent on funding. Role is 100% on campus Responsibilities Oversee supply ordering, inventory control, cash controls, and security of all storage and servery areasResponsible for product development and pricing strategies to maximize revenue, may require consultation with Assistant DirectorConsult with franchise head office and take the lead on managing relationships and contract obligations - depending on assigned work locationTake initiative with minimal supervision, to maintain an efficient, effective, and cooperative work environmentEnsure the maintenance of health, safety, and sanitation standardsProvide guidance and support to salaried staff on matters related to full-time and part-time hourly staffSet hours of operationHandle a variety of tasks of an administrative nature (This could include the preparation of information for bi-weekly payroll submission, charge vouchers, cheque requests and invoices)**Responsibilities may vary depending on the support and resources available within the units Strategic development - focusing on department wide emerging needs and prioritiesEnsure all imposed policies, procedures and guidelines are adhered toOversee the development and implementation of unit specific operating guidelines and controlsOversee the development of menus and recipes for assigned units and assist in product selectionActively participate in the planning, controlling and execution of special projects, renovations, and program introductionsActively participate in the development and fulfillment of objectives associated with the department specific Strategic PlanAdvise the Assistant Director/Director in the selection of product, vendor, and food service equipment as well as equipment maintenance, repair, and replacementMay assist in the negotiation of the CUPE Local 793 Collective AgreementAssume duties of the Assistant Director in his/her absenceActively participate in departmental and other related committeesResponsible for effectively managing People ResourcesOversee the work of applicable salaried staff, take corrective action as needed through the performance management process, and fulfill requirements of the annual performance appraisal process in consultation with Human Resources/Employee Relations areaRecruit, train, coach and motivate staff on an ongoing basisDetermine staffing needs and assignments of salaried staff; schedule appropriately to meet the specialized and variable production requirementsIntroduce and manage staffing strategies, including layoff planning in consultation with Employee RelationsMonitor staffing levels - in all employee categories - to ensure maximum service at minimal costFinancial ResponsibilitiesMay authorize purchases, other than food and beverage, up to a value of $5,000Develop the annual comprehensive, commercially oriented activity-based budget for assigned unitsMonitor all revenue and expense items monthly, including Key Performance Indicators to ensure goals are being met and take corrective action as requiredDevelop numerous coordinated and progressive marketing plans to increase customer participation, average cheque, and contribution margin in consultation with Marketing CoordinatorContribute in the delivery of positive and satisfying customer experienceWork closely with the Marketing Coordinator to continually improve customer flow, unit appearance, product merchandising, messaging, signage, and unit atmosphereContinuously monitor operations to ensure service standards are being metWork with a high degree of professionalism and courtesy when dealing with students, members, guests, staff, and faculty Other duties as assigned Qualifications University or College degree in Commerce, Business or related field required, consideration given to a combination of relevant education and experience. Specialty in Hospitality, Tourism, Retail Sales or Food & Beverage management or related field is preferredChef level experience in a diversified food service operation is an asset including Red Seal certifiedMust hold a valid driver’s license10 years management experience in a multiple unit food service operationDemonstrated knowledge and skills in financial analysis, costing, inventory control, strategic development, and budgetary proceduresDemonstrated ability to make frequent, complex decisions and work well under pressure with multiple deadlinesDemonstrated ability to promote and manage a positive customer experience including providing exceptional customer serviceHighly motivated, able to self-direct and manage team projectsDemonstrated knowledge of food, labour, inventory, and other cost control procedures requiredIn depth knowledge of relevant commodities, their applications and how to apply to existing systemsExcellent communication, organizational and interpersonal skillsPrior experience working in a unionized environment an assetExperience in marketing, promotional and event development would be an assetProficient in proprietary restaurant software to manage day-to-day operations, inventory and payroll Experience with Point of Sale equipment Equity Statement The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is co-ordinated within the Office of Indigenous Relations. The University values the diverse and intersectional identities of its students, faculty, and staff. The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. The University of Waterloo seeks applicants who embrace our values of equity, anti-racism and inclusion. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis and/or Inuk (Inuit), Black, racialized, a person with a disability, women and/or 2SLGBTQ+. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. The University of Waterloo is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources at [email protected] or 519-888-4567, ext. 45935. Options Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
Environmental Services Attendant (CUPE) - Part Time (3) - Markham Site
Markham Stouffville Hospital, Markham, ON
Land acknowledgement: Oak Valley Health honours the traditional territory of the closest Indigenous communities, the Chippewas (chi-puh-waas) of Georgina Island and the Mississaugas of Scugog Island. The Haudenosaunee (Ho-de-no-shau-nee) and Anishinaabe (Ah-nish-in-ah-beh) have lived, worked and existed on this land from time immemorial. This land is covered by Treaty 13 signed with the Mississaugas of the Credit, and the Williams Treaty signed with many Mississauga and Chippewa bands.   Who you are: ·         You encompass Oak Valley Health’s core values and live the words of respect, trust, commitment, compassion and courage ·         You are a patient and/or client centered individual who performs at an exemplary standard ·         You are a team player with excellent communication, critical thinking and prioritization skills    What we are looking for:  ·         Performs established housekeeping functions within assigned areas in order to provide and maintain a clean, infection free and attractive environment for patients, visitors and staff ·         Rotates through room and washroom cleaning, operating room, floor maintenance, discharges, terminal cleaning and project cleaning ·         Responds to contingency codes as required ·         Will be  required to work in potentially infectious areas ·         Collection and Handling of waste, linen, recycling, and bio hazardous waste, radioactive waste as required.   What you bring to the role:  ·         Previous experience in environmental services, preferably in a hospital setting ·         Good communication skills (reading, writing and verbal) as well as interpersonal, organizational and prioritizing skills  ·         Proficient computer skills ·         Evidence of ability to work well independently and as a member of the team ·         Detail oriented ·         Well-developed customer service focus with the demonstrated ability to work collaboratively within the team ·         Knowledge of the OHSA, WHMIS and other relevant legislation ·         Understanding of infection control practices ·         Demonstrated good attendance and performance records with the ability to maintain these same standards ·         Demonstrates a commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with hospital related policies, health and safety legislation and best practices and completing relevant mandatory education as required     Work Schedule: The successful candidate must be flexible to cover any shift and assignment as required, including weekends and statutory holidays. Shifts are currently as follows, Nights – 0000-0800hrs, 2300-0700hrs, 2330-0730, Days – 0730-1530hrs, 0800-1600hrs, 0900-1700hrs, 1000-1800hrs, 1100-1900hrs, Evenings –1200-2000, 1300-2100hrs, 1400-2200, 1500-2300, 1600-2400hrs.  Please note that shifts are subject to change based on the operational needs of the department.   Compensation: BAND CU01:  Hourly-$23.59-$25.73 per hour     Who we are: Oak Valley Health is one of Ontario’s leading community healthcare organizations. Across our two sites (Markham and Uxbridge) and Reactivation Care Centre (RCC), we provide high quality, patient-centred care to more than 468,000 patients each year. We offer diagnostic and emergency services and deliver clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and children’s services. We are also proud to be part of the Eastern York Region North Durham Ontario Health Team (OHT).   Our 542 physicians, 35 midwives, over 3,000 staff and 1,000 volunteers serve patients and families with an honoured to care mindset and are focused on delivering an extraordinary patient experience to the residents of Markham, Whitchurch-Stouffville, Uxbridge and beyond. We are dedicated to providing access to the right care, at the right time, in the right place by the right people and at the right cost. Are you ready to join us?     COVID Statement As a result of the COVID-19 pandemic and the need to strengthen and promote health protection to patients, staff and members of the public attending in the hospital, prior to the first day of employment with the Hospital, all successful candidates are required to provide proof of COVID-19 vaccination (full vaccination is required). In order to provide you with fair & equitable accommodation, you must submit supporting medical exemption documentation or an affidavit detailing why your religion prohibits you from receiving the COVID-19 vaccine.   Oak Valley Health diversity statement  Oak Valley Health takes pride in serving some of Canada’s most diverse communities. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration and we encourage applications from Indigenous peoples, members of sexual minority groups, members of racialized groups, persons with disabilities, and all others who may contribute to the further diversification of Oak Valley Health. Furthermore, Oak Valley Health is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Should you require accommodations during the recruitment and selection process, please contact Human Resources.   We are honoured to be recognized as one of Forbes Canada's Best Employers for Diversity 2023. We ranked within the top 150 organizations across the country. Learn more about our commitment to EDI.