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Lead Product Management
PwC, Toronto, ON
A career in Products and Technology is an opportunity to bring PwC's strategy to life by driving products and technology into everything we deliver. Our clients expect us to bring the right people and the right technology to solve their biggest problems; Products and Technology is here to help PwC meet that challenge and accelerate the growth of our business. We have skilled technologists, data scientists, product managers and business strategists who are using technology to accelerate change. Our team are the general managers of commercial and internal products. They sit at the intersection of the business, user experience, and the technology that solve our customer and end-user problems. They design, develop and manage activities for a specific product or group of products from product definition and planning through production, release, and end of life. Product Management's involvement lasts throughout all stages of a product's lifecycle including modifications, upgrades, maintenance of the product or product line. For commercial products, it also includes commercialization, Go To Market planning, sales, and other key business support activities.In this role, the Lead Product Management will advise on the firm's most important proprietary software products (built, configured, and/or 'imported' software solutions). Foster strong relationships with key stakeholders ensuring alignment with business goals. Furthermore, you will be overseeing, managing, and coaching a group of Product Managers and Product Associates to help achieve software, business, and career goals. Meaningful work you'll be part of As a Lead Product Management, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to: • Mature our Product Management function within Products & Technology and across a matrixed organization like PwC. Identify and implement methods, workflows, systems, tools and templates to enable a successful team of talented and ambitious product managers • Ensure the success of all products in your Portfolio by developing and meeting success criteria and performance KPIs, and make the appropriate decisions to maximize the business value created from the overall portfolio investment • Be accountable for a portfolio of enterprise-grade software and realize commercialization and adoption targets. Rationalize and case-make for investment. • Monitor, evaluate, and evolve methods, models, tools, and processes in anticipation or response to material changes to our mission and industry best practices • Standardize our craft so that we can deliver quality consistently. This includes sustained adoption of templates and tools for software design, delivery, and measurement • Establish resource planning processes, forecasting, and allocation of people across the product portfolio. Includes continually evaluate staffing and operations models to map skills to a range of delivery priorities ranging from high business criticality applications through to one-off initiatives • Connect with international PwC member firm s to share and/or receive leading practices and lessons learned from Product & Technology groups • Sponsor team-led programs, projects, or initiatives that enhance our ways of working, our sense of community, and our diversity and inclusivity • Drive recruitment activities to attract and hire team members, particularly in broadening the team's skills and capabilities • Procure and deploy learning and development programs to support innovation, embrace Human-centered Design, and inspire our teams • Engagement with our Alliance Partners at events to amplify brand awareness for our firm and our function Experiences and skills you'll use to solve • Previous experience working in a product, professional services, consulting, or IT portfolio management capacity • Educational experience in Design, Business, Computer and Information Science, Engineering • Certification in Design Thinking, AgilePM , SAFe , Scrum, PMI-ACP is preferred • Managed the entire product lifecycle, from concept to delivery, ensuring alignment with business objectives and customer needs • Worked closely with sales, compliance, data privacy and security, engineering, data science, design, and marketing teams to prioritize features, manage dependencies, and deliver high-quality products on time and within budget • Reviewing and evaluating competitor analyses for proposed product ideas, driving appropriate segmentation approaches and developing preliminary business cases which are refined and evolved as more information emerges through user research and testing • Demonstrate a track record of excellence in various aspects of user experience design and research, including generative and evaluative research methodologies, persona development, and crafting future state service blueprints and journey maps • Proficiency in developing user stories, prototypes, and information architecture knowledge is essential. Showcase expertise in customer and product research methodologies, such as A/B testing, and demonstrate competence in both qualitative and quantitative data gathering and analysis techniques • A demonstrated commitment to valuing differences and working alongside and/or coaching diverse people and perspectives PwC BC Region Pay Range Information The salary range* for this position is $ 121,900 - $ 2 0 3,200 , plus individuals may be eligible for an annual bonus payment. Actual compensation within the range will be dependent upon your skills, experience, qualifications and geographic location . * Please note that the salary range for this position is reflected for our British Columbia region . Given our national recruiting approach, we recruit (and may hire) in other regions and therefore the salary range may differ depending on the work location . PwC is committed to competitive compensation and sharing salary ranges in accordance with applicable pay transparency legislation as they arise. Why you'll love PwC We're inspiring and empowering our people to change the world. Powered by the latest technology, you'll be a part of amazing teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about us at http://pwc.com/ca/whypwc . Your Application to PwC We embrace new technology to deliver securely and differently for our candidates. To protect your personal information, apply at http://pwc.com/ca/careers and visit http://pwc.com/ca/applytopwc to learn more about what your recruitment experience could look like. The most connected firm through activity based working PwC Canada is committed to cultivating an inclusive, hybrid work environment - one that is collaborative, supportive and productive. We work in-person and virtually, as is best suited for our clients, teams and people. We want you to be intentional with your work, how you do it and where it's done. PwC offices are hubs of connectivity and learning. We strongly encourage our people to prioritise in-person work, whether it's in the office or at a client site. This means we expect you to be in-person (either with clients or in the office) at least half of your time. We know that hybrid work is all about balance, and capturing the benefits of in-person work is essential to your growth at the firm. Exact expectations for your team can be discussed with your interviewer. At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We're committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.We're committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.
Manager, UX/CX Strategist
RBC, Toronto, ON
Job SummaryJob DescriptionWHAT IS THE OPPORTUNITY?The Strategic Design group at RBCx helps build and sustain innovation from concept through launch and beyond. We are looking for a Manager, CX Strategy to shape products, services and customer experiences.As a Manager, CX/UX Strategist, you will bring empathy, curiosity and collaborative design strategy skills to all aspects of our design thinking process. Through research and ideation to product testing and beyond, you will help shape experiences that provide value to customers and our organization.WHAT WILL YOU DO? Consulting: You will work closely with Venture leads as an internal expert on human-centered design and CX strategy. You will help guide teams as they conduct research and ideation across various different Ventures, and you will build credibility by adding value and helping to shape products towards the sweet spot of customer desirability, technical feasibility and business viability.Strategic Ideation (uncovering future opportunity areas): You will carve our future opportunities with our senior leadership, and collaborate with cross-functional teams and stakeholders to plan the development of innovative ideas leading research and strategy sprints that will uncover strategic and human-centered opportunity areas for future venture ideation. Facilitation: Lead the creation and facilitation of workshops designed to support product visioning, ideation and other co-creative activities that bring cross-functional teams together towards a clear product direction. This may include half-day to multi-day design sprints to discover strategic solutions at the thematic, epic or user story levels.Research: You will help to design,conduct and report on design research activities in an effort to uncoverusers tacit and latent needs. This will include quantitative and qualitative research with users, such as ethnographic research, concept testing,usability testing, surveys and desk research. Storytelling: Communicate researchinsights, knowledge and ideas through compelling narratives to inform product teams and key stakeholders of strategic product direction.Manage: Coordination of logisticsand other administrative activities as it relates to design workshops,research and similar events. Participate in internal dialogue to advance theCX discipline within RBC; be an ambassador of user-centered design,delivering its value internally and externally.WHAT DO YOU NEED TO SUCCEED?Must have:Research Experience conducting qualitative and quantitative research to uncover human insights with a focus on solving business challenges.Presentation and Communication Experience synthesizing research results into strategies and tactics.Stakeholder Management Ability to work with cross functional teams to align on solutions.Strategic Problem Solving Define solutions grounded in human insight.1-3 years in a similar roleStrong skills & working knowledge of the tools of the trade (usability testing, Optimal Workshop, Usertesting.com, etc.)Demonstrated ability to deliver well-thought-out design recommendations based on user research (portfolio)Experience working in fast paced, experimental or start-up environmentsUnderstanding analytics tools (Google Analytics, HotJar, etc.) and incorporating them into research recommendations a bonusNice-to-have:Design ExperienceData Analysis ExperienceProduct Management ExperienceWhats in it for you?This position provides the opportunity to work across business lines and find novel solutions to challenging problems. Our team is focused on keeping a culture of curiosity, growth and support each other. We are constantly looking for new ideas and experimenting with different approaches to our work.A comprehensive Total Rewards Program including bonuses and flexible benefits, and competitive compensationLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamFlexible work/life balance optionsOpportunities to do challenging workJob SkillsAdditional Job DetailsAddress:20 KING ST W:TORONTOCity:TORONTOCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Personal and Commercial BankingJob Type:RegularPay Type:SalariedPosted Date:2024-04-01Application Deadline:2024-04-30Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
IMT Management Consultant, Strategist and Planner
Computer Consultants International, Inc., Edmonton, AB
ONSITE position at Edmonton, AlbertaMust haves:At least 5 years:Experience with implementing enterprise data strategy and/or data governance.  Must show description of projects involving the development and/ or implementation of data strategies and/or or implementation of data governance/ data management. for a program of the size and complexity of the programs scope of work.Experience in the development and implementation of data platforms, governance standards, processes, and mechanisms to enable organizations to manage information through its entire lifecycle.Experience leading and providing consultation and support to clients at all levels of an organization.Experience preparing and implementing government-wide strategies and/or mandates on data transformation initiatives.Extensive experience in the Data Governance discipline.Active professional certification or accreditation in a related discipline from a recognized issuing body.Experience conducting, facilitating and interpreting impact and risk assessments across multiple scenarios.Experience with projects that involved data science , data engineering and / or AI.Experience in quantitative and qualitative analysis of costs and benefitsExperience in the analysis, development, and integration of complex IT systems with a specific focus on the management of multiple data sources , web services, and legacy IT solutions.Experience with data management tools (e.g. data governance tools, BI, analytics, big data, data visualization, etc.)Experience with Information Governance, or records management and information management.Experience working on agile software development and modern, service design based product delivery comparable in size and complexity for a large organization such as state, provincial, or federal government or a private company with 5,000 or more employees or for a startup or small business addressing a complex challenge at scale.
Innovation Strategist, Wealth Management
BMO, Toronto, ON
Application Deadline: 05/30/2024Address: 100 King Street WestJob Family Group:Customer SolutionsInnovation Strategist, Wealth Management Reporting directly to the Head of Wealth Management Innovation Lab, the Innovation Strategist combines strategy and practical implementation of emerging technologies and trends, such as artificial intelligence (Traditional AI and Generative AI). The innovation Strategist will accelerate the strategic objectives of BMO Wealth Management Leadership and help BMO take a leadership position as the industry evolves.The Innovation Strategist provides expertise in the design, development, management and implementation of assigned projects from business case development through to execution. Works across BMO to deliver specific project/program results in alignment with overall group goals.Acts as a trusted advisor to assigned business/group.Influences and negotiates to achieve business objectives.Recommends and implements solutions based on analysis of issues and implications for the business.Identifies emerging issues and trends to inform decision-making.Helps determine business priorities and best sequence for execution of business/group strategy.Conducts independent analysis and assessment to resolve strategic issues.Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.Builds effective relationships with internal/external stakeholders.Ensures alignment between stakeholders.Coordinates the management of databases; ensures alignment and integration of data in adherence with data governance standards.Monitors and tracks performance and addresses any issues.Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.Provides input into the planning and implementation of operational programs.Acts as a relationship manager on assigned projects/programs and ensures alignment to overall enterprise and group goals.Collaborates with internal & external stakeholders to provide business context in the design, develop and implementation of programs & solutions.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Drives cross business/group coordination and logistical support for the implementation of change.Works on initiatives with varied complexity, typically involving multiple stakeholders across BMO.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Provides specialized consulting, analytical and technical support.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently and regularly handles non-routine situations.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 5 - 7 years of relevant experience (financial services or management consulting).Previous business and/or enterprise Corporate Strategy experience leading projects/initiatives to support the company's strategic decisions, strongly desired.Post-secondary degree in related field of study or an equivalent combination of education and experience (MBA, or master's degree in Statistics / Computer Science / Business Analytics / Economics or any other quantitative field)Demonstrated experience leading complex initiatives.Strong PowerPoint and modelling capabilities and ability to articulate complex subject matterBroad knowledge of Bank products, services, and organization.In-depth knowledge of the wealth management and/or the financial industryDeep knowledge and technical proficiency gained through extensive education and business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem-solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.Compensation and Benefits:$68,000.00 - $126,000.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Innovation Strategist, Wealth Management
BMO Financial Group, Toronto, ON
Application Deadline: 05/30/2024 Address: 100 King Street West Job Family Group: Customer Solutions Innovation Strategist, Wealth Management Reporting directly to the Head of Wealth Management Innovation Lab, the Innovation Strategist combines strategy and practical implementation of emerging technologies and trends, such as artificial intelligence (Traditional AI and Generative AI). The innovation Strategist will accelerate the strategic objectives of BMO Wealth Management Leadership and help BMO take a leadership position as the industry evolves. The Innovation Strategist provides expertise in the design, development, management and implementation of assigned projects from business case development through to execution. Works across BMO to deliver specific project/program results in alignment with overall group goals. Acts as a trusted advisor to assigned business/group. Influences and negotiates to achieve business objectives. Recommends and implements solutions based on analysis of issues and implications for the business. Identifies emerging issues and trends to inform decision-making. Helps determine business priorities and best sequence for execution of business/group strategy. Conducts independent analysis and assessment to resolve strategic issues. Supports the execution of strategic initiatives in collaboration with internal and external stakeholders. Builds effective relationships with internal/external stakeholders. Ensures alignment between stakeholders. Coordinates the management of databases; ensures alignment and integration of data in adherence with data governance standards. Monitors and tracks performance and addresses any issues. Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives. Provides input into the planning and implementation of operational programs. Acts as a relationship manager on assigned projects/programs and ensures alignment to overall enterprise and group goals. Collaborates with internal & external stakeholders to provide business context in the design, develop and implementation of programs & solutions. Breaks down strategic problems, and analyses data and information to provide insights and recommendations. Drives cross business/group coordination and logistical support for the implementation of change. Works on initiatives with varied complexity, typically involving multiple stakeholders across BMO. Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus. Provides specialized consulting, analytical and technical support. Exercises judgment to identify, diagnose, and solve problems within given rules. Works independently and regularly handles non-routine situations. Broader work or accountabilities may be assigned as needed. Qualifications: Typically between 5 - 7 years of relevant experience (financial services or management consulting). Previous business and/or enterprise Corporate Strategy experience leading projects/initiatives to support the companys strategic decisions, strongly desired. Post-secondary degree in related field of study or an equivalent combination of education and experience (MBA, or masters degree in Statistics / Computer Science / Business Analytics / Economics or any other quantitative field) Demonstrated experience leading complex initiatives. Strong PowerPoint and modelling capabilities and ability to articulate complex subject matter Broad knowledge of Bank products, services, and organization. In-depth knowledge of the wealth management and/or the financial industry Deep knowledge and technical proficiency gained through extensive education and business experience. Verbal & written communication skills - In-depth. Collaboration & team skills - In-depth. Analytical and problem-solving skills - In-depth. Influence skills - In-depth. Data driven decision making - In-depth. Compensation and Benefits: $68,000.00 - $126,000.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.