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Technology Consultant CAN
Staples Canada, Toronto, ON
Position Summary: The Technology Consultant delivers on daily financial / non financial goals in Capital Goods (Divisions 1, 2, 3). Primarily a sales position, they will spend the majority of their time with customers, maximizing sales and earnings. The Technology Consultant will work actively with direct supervisor to develop and reinforce the selling culture, leverage customer relationships to drive sales, and maintain high merchandising standards. Responsible to ensure customer satisfaction both in store and post sales. Assists in providing guidance, training and coaching to associates as required on company initiatives, sales programs and product knowledge. Primary Responsibilities: • Maximizes sales opportunities with every customer by using current selling techniques and company programs. • Leads selling in the technology and furniture departments and cultivates a selling culture with associates working in the departments in order to achieve current goals and targets. • Provides assistance to associates in the department through training and coaching with regular follow up. • Partners with direct supervisor (or management) to achieve short and long term goals for the technology and furniture departments. • Effectively resolves customer concerns and escalates to management when appropriate. • Performs follow up calls to solicit feedback on sales, promote additional products and services where applicable. • Ensures proper follow-up on all special orders and transfers placed in the department. • Provides management with relevant sales information, stock levels and communicates any product problems. • Ensures that all security devices (ex. EAS tags, Alpha boxes etc) are placed onto appropriate product as indicated by loss prevention policies as needed. • Maintains company merchandising standards, including current pricing, signage, plan-o-grams, promotional planners, ad set-ups and displays. In D and E Volume stores, this associate will action and maintain these processes. • Prepares quotes on systems and related products when required. • Capable to follow RUSCOMP procedures effectively. • Provides coverage and assistance in all areas of the store where business needs require and as associate training supports, including Tech Services. • Understands and adheres to all privacy policies, coaches others to do so as well. • Properly secures company assets and physical inventory and follows all loss prevention and key control procedures. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Accountable to understand general company policies and provide guidance to staff as needed. • Ensures associates check and understand all sources of communication for information (white boards, bulletin boards, portal, etc). • Identifies and communicates suggestions for improvements in all areas of business. • Ensures the general cleanliness of workstations, lunchroom and washrooms according to company standards is maintained. • Responsible for the safe and proper use of all store equipment and are required to inform management of any maintenance issues regarding the equipment. • Promotes and maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. Basic: • Demonstrates strong selling ability. • Demonstrates leadership ability. • Capacity to communicate with clients effectively using a variety of mediums. • Ability to resolve clients concerns in a diplomatic manner. • Ability to make decisions with integrity that supports company guidelines and makes good business sense. • Ability to plan, organize and prioritize efficiently to effectively to handle their daily responsibilities and serve our customers. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. Preferred: Experience: • Technology sales experience. • 1-2 years in a leadership or supervisory role with direct accountability for achieving sales and service targets is preferred. Education: • Completion of post-secondary education in a technical field is preferred. Additional Information: • Conditions of the work environment are such that minor stress and physical discomfort may occur. • A moderate amount of physical effort is required while placing merchandise, however, you are capable of choosing when to stop and relax. • Movement of freight by use of ladders and stock pickers is required. • Required to work a varying work schedule in order to meet the needs of the business. This would include working evenings and weekends as directed by management. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Technology Sales Supervisor CAN
Staples Canada, Toronto, ON
Who we are Staples Canada is The Working and Learning Company. We are dynamic, inspiring partners to our customers and the communities in which we live. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. Some of what you do As the Technology Sales Supervisor, you ensure that customers derive a sense of inspiration from their shopping experience. You help to ensure the customers' working and learning goals are met by connecting with customers, leveraging digital tools, sharing, working in a consultative manner, partnering with other areas of the business, and partnering with customers for future collaboration. As a technology expert, you learn, adopt, and teach new trends, products, and services to customers and associates. You take a lead role in training and coaching team members. • Maximize sales and margin in the technology and furniture departments, through the coaching and development of the associates. • Maintain all merchandising standards. • Support operational excellence. Some of what you need • 3+ years of technology sales experience • 1-3 years of supervisory / coaching experience • Proven track record of achieving customer service excellence and sales results • Affinity with technology • Be a dynamic, inspiring partner to our customers and for our associates • Curious • Approachable • Passionate • Solutions Finder Other Job Title Suggestions • Retail Supervisor, Technology Sales Additional Information: • Conditions of the work environment are such that minor stress or physical discomfort may occur. • Exposure to moderately disagreeable levels of noise generated by the copy equipment and the ringing of the telephone and internal paging system. • Required to work a varying work schedule in order to meet the needs of the business. This would include working evenings and weekends. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Technology Consultant CAN
Staples Canada, Ottawa, ON
Position Summary: The Technology Consultant delivers on daily financial / non financial goals in Capital Goods (Divisions 1, 2, 3). Primarily a sales position, they will spend the majority of their time with customers, maximizing sales and earnings. The Technology Consultant will work actively with direct supervisor to develop and reinforce the selling culture, leverage customer relationships to drive sales, and maintain high merchandising standards. Responsible to ensure customer satisfaction both in store and post sales. Assists in providing guidance, training and coaching to associates as required on company initiatives, sales programs and product knowledge. Primary Responsibilities: • Maximizes sales opportunities with every customer by using current selling techniques and company programs. • Leads selling in the technology and furniture departments and cultivates a selling culture with associates working in the departments in order to achieve current goals and targets. • Provides assistance to associates in the department through training and coaching with regular follow up. • Partners with direct supervisor (or management) to achieve short and long term goals for the technology and furniture departments. • Effectively resolves customer concerns and escalates to management when appropriate. • Performs follow up calls to solicit feedback on sales, promote additional products and services where applicable. • Ensures proper follow-up on all special orders and transfers placed in the department. • Provides management with relevant sales information, stock levels and communicates any product problems. • Ensures that all security devices (ex. EAS tags, Alpha boxes etc) are placed onto appropriate product as indicated by loss prevention policies as needed. • Maintains company merchandising standards, including current pricing, signage, plan-o-grams, promotional planners, ad set-ups and displays. In D and E Volume stores, this associate will action and maintain these processes. • Prepares quotes on systems and related products when required. • Capable to follow RUSCOMP procedures effectively. • Provides coverage and assistance in all areas of the store where business needs require and as associate training supports, including Tech Services. • Understands and adheres to all privacy policies, coaches others to do so as well. • Properly secures company assets and physical inventory and follows all loss prevention and key control procedures. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Accountable to understand general company policies and provide guidance to staff as needed. • Ensures associates check and understand all sources of communication for information (white boards, bulletin boards, portal, etc). • Identifies and communicates suggestions for improvements in all areas of business. • Ensures the general cleanliness of workstations, lunchroom and washrooms according to company standards is maintained. • Responsible for the safe and proper use of all store equipment and are required to inform management of any maintenance issues regarding the equipment. • Promotes and maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. Basic: • Demonstrates strong selling ability. • Demonstrates leadership ability. • Capacity to communicate with clients effectively using a variety of mediums. • Ability to resolve clients concerns in a diplomatic manner. • Ability to make decisions with integrity that supports company guidelines and makes good business sense. • Ability to plan, organize and prioritize efficiently to effectively to handle their daily responsibilities and serve our customers. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. Preferred: Experience: • Technology sales experience. • 1-2 years in a leadership or supervisory role with direct accountability for achieving sales and service targets is preferred. Education: • Completion of post-secondary education in a technical field is preferred. Additional Information: • Conditions of the work environment are such that minor stress and physical discomfort may occur. • A moderate amount of physical effort is required while placing merchandise, however, you are capable of choosing when to stop and relax. • Movement of freight by use of ladders and stock pickers is required. • Required to work a varying work schedule in order to meet the needs of the business. This would include working evenings and weekends as directed by management. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Network Coordinator and Training Specialist (HR348)
Carya (formerly Calgary Family Services), Calgary, Alberta
At carya (formerly Calgary Family Services), we know that the strength of our community is rooted in its people.  That’s why we’ve dedicated more than 110 years of service to creating healthier, more connected communities in Calgary.With numerous programs for youth, families, and older adults, we provide a spectrum of mental health and social inclusion services for people of all ages - from babies to youth to older adults - and their support networks. Our highly skilled team encourages thousands of Calgarians each year to discover their full potential and build flourishing relationships with their families and community.This position reports to a Manager and is part of the Multigenerational Wellness in Community department. Position Summary The Network Coordinator and Training Specialist plays a supporting role to The Way In, a long-term collaborative program serving older adults in Calgary that operates as a network of four agencies:  Calgary Chinese Elderly Citizens’ Association (CCECA), Calgary Seniors’ Resource Society (CSRS), Carya Society of Calgary (carya) and Jewish Family Service Calgary (JFSC).  The Way In provides a variety of supports to assist older adults in connecting to required programs and services that promote independence, healthy aging and social wellbeing.  This role also supports the coordination and consultation for relevant social work training programs to carya staff, partners and other stakeholders through carya’s certified Training Institute.Within the The Way In Network, carya is the backbone organization, providing ongoing support for program coordination, professional development and collaborative program initiatives.  The Network Coordinator plays a key role in supporting the network and network leaders in meeting the goals of the network and achieving network objectives.  In order to promote further coordination across the agencies, this position rotates work time between each agency office location.In addition, the Network Coordinator and Training Specialist will act as a social work consultant, involved in the planning, implementation, and monitoring of social work continuing education for approved individual courses/conferences as part of carya’s Training Institute.Network Coordination ResponsibilitiesSupport Aligned Network Activities For the purpose of creating consistent, high quality and integrated services for older adults across Calgary, the Network Coordinator and Training Specialist works to leverage skills, talents and resources across organizations to support each other in creating positive change in a diverse and dynamic community.  The Network Coordinator fosters a cooperative and mutually beneficial relationship within the Network, while acknowledging the distinct mandate of each Member organization.Under the direction of the designated Chair, supports the convening of the Supervisor Table on a regular basis.Facilitates and coordinates the implementation of activities determined at the Supervisor Table – this may involve collecting information, gathering stakeholders, coordinating sub-committees and/or developing communication materials to advance the work of the network.Supports the implementation of strategies or initiatives as directed by the Leadership Committee. Liaison for the network partnership with Distress Centre Calgary and oversight for contract requirements in the operation of 403-SENIORS and related reporting.Coordinates and compiles collective impact data as per established processes.Works with consultants and/or subject matter experts when required for network projects and initiatives.In collaboration with network representatives, develops initiatives that enhance quality and integration of The Way In services across the network.Participates in the promotion of The Way In Network and services at community events.Network Professional Development and Training The Network Facilitator promotes excellent service provision across the Network through appropriate professional development activities and opportunities for sharing of information across teams. In collaboration with network supervisors, develops and implements an annual training  plan for  Outreach Workers across the network – this includes planning topics, coordinating facilitators/logistics, ensuring ACSW credit eligibility, evaluation of sessions and facilitation as appropriate.Maintains standardized training manuals with regular review at Supervisor Table.Supports the development of standardized tools that enhance the delivery of The Way In services across partner organizations (ie. Assessment, Service Plans, Presentation Templates…).Support Policy and System Change Activities The Network Coordinator supports the Leadership Committee in educating policymakers and elected officials about effective and emerging strategies for working with older adults.  Through program measurement and outcome data, the Network Coordinator compiles information that may inform policy and program decisions related to older adults. Supports the implementation of the annual work plan as developed by the Leadership Committee.Liaises with community stakeholders as required and represents the network on committees as determined by the Leadership Committee.Prepares and/or compiles reports and other information as required by assigned projects or requested by network committees.Coordinates community meetings on behalf of the Leadership Committee as required.Training Specialist ActivitiesServes as a social work consultant for approved individual courses/conferences through carya’s Training Institute.Participates in and monitors the planning and implementation of the carya Training Institute courses and conferences. Assesses the educational needs of social workers across the agency (including The Way In Network) to inform course sourcing and development. Reviews or develops learning objectives for each course or conference.Plans, administers and monitors carya’s Training Institute continuing education courses.Works with other designated staff to stay current on the CE requirements in all jurisdictions for which CE credit is offered. Ensures the provider infuses cultural awareness and diversity into courses and the overall program.Resolves grievances related to any training provided by carya’s Training Institute.Evaluates data and consolidates feedback for all courses/conferences offered through carya’s Training Institute. Qualifications and ExperienceAn undergraduate degree and registration as a Social Worker in good standing with the ACSW is requiredA minimum of 5 years experience in the non-profit sector is preferred and experience in project management and working with older adults would be a definite asset.  Strong communication, facilitation and organizational skillsExperience in developing and/or delivering training in an adult learning environment is preferredA positive attitude and the ability to build cohesion across multiple stakeholder organizations is essentialCompletion of the Alberta Wellness Core Brain Story is an asset Please note the successful candidate must successfully complete a Criminal Record Check, including vulnerable sector search, within the past year. Full Time Regular (1.0 FTE, 37.5 hours per week) $54,421 - $65,563 per annum Competitive benefits package, flexible work schedule & supportive work environmentClosing DateMay 23, 2021If you are seeking a genuine challenge in a workplace where excellence is valued and the atmosphere is supportive, please send your résumé and cover letter to:   carya Human Resources at [email protected]caryacalgary.ca Carya is an equal opportunity employer. Persons from diverse groups are encouraged to apply. We wish to thank all applicants for their interest, however, only those selected for interviews will be contacted.
Technology Consultant CAN
Staples Canada, St. John's, NL
Position Summary: The Technology Consultant delivers on daily financial / non financial goals in Capital Goods (Divisions 1, 2, 3). Primarily a sales position, they will spend the majority of their time with customers, maximizing sales and earnings. The Technology Consultant will work actively with direct supervisor to develop and reinforce the selling culture, leverage customer relationships to drive sales, and maintain high merchandising standards. Responsible to ensure customer satisfaction both in store and post sales. Assists in providing guidance, training and coaching to associates as required on company initiatives, sales programs and product knowledge. Primary Responsibilities: • Maximizes sales opportunities with every customer by using current selling techniques and company programs. • Leads selling in the technology and furniture departments and cultivates a selling culture with associates working in the departments in order to achieve current goals and targets. • Provides assistance to associates in the department through training and coaching with regular follow up. • Partners with direct supervisor (or management) to achieve short and long term goals for the technology and furniture departments. • Effectively resolves customer concerns and escalates to management when appropriate. • Performs follow up calls to solicit feedback on sales, promote additional products and services where applicable. • Ensures proper follow-up on all special orders and transfers placed in the department. • Provides management with relevant sales information, stock levels and communicates any product problems. • Ensures that all security devices (ex. EAS tags, Alpha boxes etc) are placed onto appropriate product as indicated by loss prevention policies as needed. • Maintains company merchandising standards, including current pricing, signage, plan-o-grams, promotional planners, ad set-ups and displays. In D and E Volume stores, this associate will action and maintain these processes. • Prepares quotes on systems and related products when required. • Capable to follow RUSCOMP procedures effectively. • Provides coverage and assistance in all areas of the store where business needs require and as associate training supports, including Tech Services. • Understands and adheres to all privacy policies, coaches others to do so as well. • Properly secures company assets and physical inventory and follows all loss prevention and key control procedures. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Accountable to understand general company policies and provide guidance to staff as needed. • Ensures associates check and understand all sources of communication for information (white boards, bulletin boards, portal, etc). • Identifies and communicates suggestions for improvements in all areas of business. • Ensures the general cleanliness of workstations, lunchroom and washrooms according to company standards is maintained. • Responsible for the safe and proper use of all store equipment and are required to inform management of any maintenance issues regarding the equipment. • Promotes and maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. Basic: • Demonstrates strong selling ability. • Demonstrates leadership ability. • Capacity to communicate with clients effectively using a variety of mediums. • Ability to resolve clients concerns in a diplomatic manner. • Ability to make decisions with integrity that supports company guidelines and makes good business sense. • Ability to plan, organize and prioritize efficiently to effectively to handle their daily responsibilities and serve our customers. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. Preferred: Experience: • Technology sales experience. • 1-2 years in a leadership or supervisory role with direct accountability for achieving sales and service targets is preferred. Education: • Completion of post-secondary education in a technical field is preferred. Additional Information: • Conditions of the work environment are such that minor stress and physical discomfort may occur. • A moderate amount of physical effort is required while placing merchandise, however, you are capable of choosing when to stop and relax. • Movement of freight by use of ladders and stock pickers is required. • Required to work a varying work schedule in order to meet the needs of the business. This would include working evenings and weekends as directed by management. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Technology Consultant CAN
Staples Canada, Brossard, QC
Position Summary: The Technology Consultant delivers on daily financial / non financial goals in Capital Goods (Divisions 1, 2, 3). Primarily a sales position, they will spend the majority of their time with customers, maximizing sales and earnings. The Technology Consultant will work actively with direct supervisor to develop and reinforce the selling culture, leverage customer relationships to drive sales, and maintain high merchandising standards. Responsible to ensure customer satisfaction both in store and post sales. Assists in providing guidance, training and coaching to associates as required on company initiatives, sales programs and product knowledge. Primary Responsibilities: • Maximizes sales opportunities with every customer by using current selling techniques and company programs. • Leads selling in the technology and furniture departments and cultivates a selling culture with associates working in the departments in order to achieve current goals and targets. • Provides assistance to associates in the department through training and coaching with regular follow up. • Partners with direct supervisor (or management) to achieve short and long term goals for the technology and furniture departments. • Effectively resolves customer concerns and escalates to management when appropriate. • Performs follow up calls to solicit feedback on sales, promote additional products and services where applicable. • Ensures proper follow-up on all special orders and transfers placed in the department. • Provides management with relevant sales information, stock levels and communicates any product problems. • Ensures that all security devices (ex. EAS tags, Alpha boxes etc) are placed onto appropriate product as indicated by loss prevention policies as needed. • Maintains company merchandising standards, including current pricing, signage, plan-o-grams, promotional planners, ad set-ups and displays. In D and E Volume stores, this associate will action and maintain these processes. • Prepares quotes on systems and related products when required. • Capable to follow RUSCOMP procedures effectively. • Provides coverage and assistance in all areas of the store where business needs require and as associate training supports, including Tech Services. • Understands and adheres to all privacy policies, coaches others to do so as well. • Properly secures company assets and physical inventory and follows all loss prevention and key control procedures. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Accountable to understand general company policies and provide guidance to staff as needed. • Ensures associates check and understand all sources of communication for information (white boards, bulletin boards, portal, etc). • Identifies and communicates suggestions for improvements in all areas of business. • Ensures the general cleanliness of workstations, lunchroom and washrooms according to company standards is maintained. • Responsible for the safe and proper use of all store equipment and are required to inform management of any maintenance issues regarding the equipment. • Promotes and maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. Basic: • Demonstrates strong selling ability. • Demonstrates leadership ability. • Capacity to communicate with clients effectively using a variety of mediums. • Ability to resolve clients concerns in a diplomatic manner. • Ability to make decisions with integrity that supports company guidelines and makes good business sense. • Ability to plan, organize and prioritize efficiently to effectively to handle their daily responsibilities and serve our customers. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. Preferred: Experience: • Technology sales experience. • 1-2 years in a leadership or supervisory role with direct accountability for achieving sales and service targets is preferred. Education: • Completion of post-secondary education in a technical field is preferred. Additional Information: • Conditions of the work environment are such that minor stress and physical discomfort may occur. • A moderate amount of physical effort is required while placing merchandise, however, you are capable of choosing when to stop and relax. • Movement of freight by use of ladders and stock pickers is required. • Required to work a varying work schedule in order to meet the needs of the business. This would include working evenings and weekends as directed by management. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Technology Sales Supervisor CAN
Staples Canada, Gloucester, ON
Who we are Staples Canada is The Working and Learning Company. We are dynamic, inspiring partners to our customers and the communities in which we live. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. Some of what you do As the Technology Sales Supervisor, you ensure that customers derive a sense of inspiration from their shopping experience. You help to ensure the customers' working and learning goals are met by connecting with customers, leveraging digital tools, sharing, working in a consultative manner, partnering with other areas of the business, and partnering with customers for future collaboration. As a technology expert, you learn, adopt, and teach new trends, products, and services to customers and associates. You take a lead role in training and coaching team members. • Maximize sales and margin in the technology and furniture departments, through the coaching and development of the associates. • Maintain all merchandising standards. • Support operational excellence. Some of what you need • 3+ years of technology sales experience • 1-3 years of supervisory / coaching experience • Proven track record of achieving customer service excellence and sales results • Affinity with technology • Be a dynamic, inspiring partner to our customers and for our associates • Curious • Approachable • Passionate • Solutions Finder Other Job Title Suggestions • Retail Supervisor, Technology Sales Additional Information: • Conditions of the work environment are such that minor stress or physical discomfort may occur. • Exposure to moderately disagreeable levels of noise generated by the copy equipment and the ringing of the telephone and internal paging system. • Required to work a varying work schedule in order to meet the needs of the business. This would include working evenings and weekends. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Technology Sales Supervisor CAN - Argentia
Staples Canada, Mississauga, ON
Who we are Staples Canada is The Working and Learning Company. We are dynamic, inspiring partners to our customers and the communities in which we live. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. Some of what you do As the Technology Sales Supervisor, you ensure that customers derive a sense of inspiration from their shopping experience. You help to ensure the customers' working and learning goals are met by connecting with customers, leveraging digital tools, sharing, working in a consultative manner, partnering with other areas of the business, and partnering with customers for future collaboration. As a technology expert, you learn, adopt, and teach new trends, products, and services to customers and associates. You take a lead role in training and coaching team members. • Maximize sales and margin in the technology and furniture departments, through the coaching and development of the associates. • Maintain all merchandising standards. • Support operational excellence. Some of what you need • 3+ years of technology sales experience • 1-3 years of supervisory / coaching experience • Proven track record of achieving customer service excellence and sales results • Affinity with technology • Be a dynamic, inspiring partner to our customers and for our associates • Curious • Approachable • Passionate • Solutions Finder Other Job Title Suggestions • Retail Supervisor, Technology Sales Additional Information: • Conditions of the work environment are such that minor stress or physical discomfort may occur. • Exposure to moderately disagreeable levels of noise generated by the copy equipment and the ringing of the telephone and internal paging system. • Required to work a varying work schedule in order to meet the needs of the business. This would include working evenings and weekends. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Warehouse Associate, Shipping Sorter Part-Time (Mon.-Thur. 3:00 p.m. - 9:00 p.m.)
Staples Canada, Calgary, AB
PURPOSE OF JOB Responsible for the timely and accurate daily preparation of customer deliveries on pallets for transport via our carriers to hub locations, as well as handling non-pallet items such as furniture along the same guidelines. PRIMARY DUTIES AND RESPONSIBILITIES Policies and Practices: • Comply with all company policies and procedures. • Maintains general cleanliness of the shipping area, common areas, and other areas as assigned according to company standards. • Responsible for preparation of customer deliveries on pallets, wrapping the pallets, and placing them on the appropriate trailer by delivery hub. Also assists in preparing related documentation to support the shipment. • Ensure the proper loading of trailers in a neat and orderly fashion. • Ensure that trailers are loaded with consideration given to load balancing so as to ensure that the trailer is safe and road worthy. • Responsible for ensuring that all sortation fingers which direct the flow of boxes from QC to shipping are kept clear throughout the day. This requires constant monitoring and clearing of the fingers on an "as needed" basis. You are required to use your judgement in determining which finger requires priority attention. • Required to build cases on pallets in a safe manner which ensures no damage to the shipping carton or to the product enclosed. • Required to wrap the pallet in a manner which ensures that the boxes on the pallet will not collapse in transit. • Required to assist fellow associates with the management of orders as time circumstances are crucial to the operation. • Ensure that the trailers and exterior shipping grounds are clean and esthetically pleasing to the public and surrounding businesses. Information Resources: • Responsible for assisting in the training and cross-training of all associates in all area of the shipping area. • Ensure that all out going product is to be properly documented and labeled according to company standards. Financial: • Perform on the job in the most cost effective manner • Properly secures company assets and physical inventory. Material Resources: • Required to acquire certification to operate material handling equipment in your area. Training will be provided by the company. • Responsible for the safe use of all material handling equipment • Required to wear a full body harness with a retractable lanyard when using material handling equipment other than pallet or lift trucks. • Responsible for informing management of any maintenance issues regarding the equipment, common areas, the shipping area, and the general warehouse area. KNOWLEDGE / SKILL REQUIREMENTS Interpersonal Skills (Internal/External Contacts): • Required to communicate with Outbound and Inbound Associates, Call Centre Associates, and members of the front office team. Communication requires a normal level of courtesy. Knowledge (Education/Experience) • Successful completion of high school. • A preference of one to two years of previous experience. • Requires basic reading and arithmetic skills and strong command of the English language. Problem Solving/ Judgement: • Problems faced on the job tend to be standardized with infrequent new problems. Decisions are made based on company policies and procedures. Problems requiring breach of a policy should be referred to a supervisor. Planning: • The position demands that you follow the schedule of the flow of boxes along the fingers. However, you may be asked or directed by management to focus your attention on specific fingers or areas of the shipping dock. Innovation/ Creativity: • Communicates suggestions for improvements on both administrative and process methods. • Two Wheel Hand Cart • Manual Pallet Truck • Electric Pallet truck • Lift Truck (Fork and Clamp) PHYSICAL DEMANDS / WORKING CONDITIONS • Conditions may cause physical discomfort due to significant exposure to uncontrollable temperature, noise from internal paging and conveyor system, delivery trucks, fumes from trucks, dirt and dust. Due to your direct contact with material handling equipment, there is a high risk of personal injury if not practicing safe working habits. • You can expect to be exposed to multiple demands and constant interruptions from superiors and co-workers. BUDGET ACCOUNTABILITY • n/a RECOMMENDED QUALIFICATIONS Experience: • Previous warehouse experience an asset. Education: • Minimum Grade 12 education preferred.
Technology Sales Supervisor CAN
Staples Canada, Saint-Leonard, QC
Who we are Staples Canada is The Working and Learning Company. We are dynamic, inspiring partners to our customers and the communities in which we live. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. Some of what you do As the Technology Sales Supervisor, you ensure that customers derive a sense of inspiration from their shopping experience. You help to ensure the customers' working and learning goals are met by connecting with customers, leveraging digital tools, sharing, working in a consultative manner, partnering with other areas of the business, and partnering with customers for future collaboration. As a technology expert, you learn, adopt, and teach new trends, products, and services to customers and associates. You take a lead role in training and coaching team members. • Maximize sales and margin in the technology and furniture departments, through the coaching and development of the associates. • Maintain all merchandising standards. • Support operational excellence. Some of what you need • 3+ years of technology sales experience • 1-3 years of supervisory / coaching experience • Proven track record of achieving customer service excellence and sales results • Affinity with technology • Be a dynamic, inspiring partner to our customers and for our associates • Curious • Approachable • Passionate • Solutions Finder Other Job Title Suggestions • Retail Supervisor, Technology Sales Additional Information: • Conditions of the work environment are such that minor stress or physical discomfort may occur. • Exposure to moderately disagreeable levels of noise generated by the copy equipment and the ringing of the telephone and internal paging system. • Required to work a varying work schedule in order to meet the needs of the business. This would include working evenings and weekends. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Retail Technology Supervisor
Staples Canada, Pembroke, ON
Who we are Staples Canada is The Working and Learning Company. We are dynamic, inspiring partners to our customers and the communities in which we live. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. Some of what you do As the Technology Sales Supervisor, you ensure that customers derive a sense of inspiration from their shopping experience. You help to ensure the customers' working and learning goals are met by connecting with customers, leveraging digital tools, sharing, working in a consultative manner, partnering with other areas of the business, and partnering with customers for future collaboration. As a technology expert, you learn, adopt, and teach new trends, products, and services to customers and associates. You take a lead role in training and coaching team members. • Maximize sales and margin in the technology and furniture departments, through the coaching and development of the associates. • Maintain all merchandising standards. • Support operational excellence. Some of what you need • 3+ years of technology sales experience • 1-3 years of supervisory / coaching experience • Proven track record of achieving customer service excellence and sales results • Affinity with technology • Be a dynamic, inspiring partner to our customers and for our associates • Curious • Approachable • Passionate • Solutions Finder Other Job Title Suggestions • Retail Supervisor, Technology Sales Additional Information: • Conditions of the work environment are such that minor stress or physical discomfort may occur. • Exposure to moderately disagreeable levels of noise generated by the copy equipment and the ringing of the telephone and internal paging system. • Required to work a varying work schedule in order to meet the needs of the business. This would include working evenings and weekends. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Technology Consultant CAN
Staples Canada, Rosemere, QC
Position Summary: The Technology Consultant delivers on daily financial / non financial goals in Capital Goods (Divisions 1, 2, 3). Primarily a sales position, they will spend the majority of their time with customers, maximizing sales and earnings. The Technology Consultant will work actively with direct supervisor to develop and reinforce the selling culture, leverage customer relationships to drive sales, and maintain high merchandising standards. Responsible to ensure customer satisfaction both in store and post sales. Assists in providing guidance, training and coaching to associates as required on company initiatives, sales programs and product knowledge. Primary Responsibilities: • Maximizes sales opportunities with every customer by using current selling techniques and company programs. • Leads selling in the technology and furniture departments and cultivates a selling culture with associates working in the departments in order to achieve current goals and targets. • Provides assistance to associates in the department through training and coaching with regular follow up. • Partners with direct supervisor (or management) to achieve short and long term goals for the technology and furniture departments. • Effectively resolves customer concerns and escalates to management when appropriate. • Performs follow up calls to solicit feedback on sales, promote additional products and services where applicable. • Ensures proper follow-up on all special orders and transfers placed in the department. • Provides management with relevant sales information, stock levels and communicates any product problems. • Ensures that all security devices (ex. EAS tags, Alpha boxes etc) are placed onto appropriate product as indicated by loss prevention policies as needed. • Maintains company merchandising standards, including current pricing, signage, plan-o-grams, promotional planners, ad set-ups and displays. In D and E Volume stores, this associate will action and maintain these processes. • Prepares quotes on systems and related products when required. • Capable to follow RUSCOMP procedures effectively. • Provides coverage and assistance in all areas of the store where business needs require and as associate training supports, including Tech Services. • Understands and adheres to all privacy policies, coaches others to do so as well. • Properly secures company assets and physical inventory and follows all loss prevention and key control procedures. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Accountable to understand general company policies and provide guidance to staff as needed. • Ensures associates check and understand all sources of communication for information (white boards, bulletin boards, portal, etc). • Identifies and communicates suggestions for improvements in all areas of business. • Ensures the general cleanliness of workstations, lunchroom and washrooms according to company standards is maintained. • Responsible for the safe and proper use of all store equipment and are required to inform management of any maintenance issues regarding the equipment. • Promotes and maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. Basic: • Demonstrates strong selling ability. • Demonstrates leadership ability. • Capacity to communicate with clients effectively using a variety of mediums. • Ability to resolve clients concerns in a diplomatic manner. • Ability to make decisions with integrity that supports company guidelines and makes good business sense. • Ability to plan, organize and prioritize efficiently to effectively to handle their daily responsibilities and serve our customers. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. Preferred: Experience: • Technology sales experience. • 1-2 years in a leadership or supervisory role with direct accountability for achieving sales and service targets is preferred. Education: • Completion of post-secondary education in a technical field is preferred. Additional Information: • Conditions of the work environment are such that minor stress and physical discomfort may occur. • A moderate amount of physical effort is required while placing merchandise, however, you are capable of choosing when to stop and relax. • Movement of freight by use of ladders and stock pickers is required. • Required to work a varying work schedule in order to meet the needs of the business. This would include working evenings and weekends as directed by management. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Technology Sales Supervisor CAN
Staples Canada, Sainte-Foy, QC
Who we are Staples Canada is The Working and Learning Company. We are dynamic, inspiring partners to our customers and the communities in which we live. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. Some of what you do As the Technology Sales Supervisor, you ensure that customers derive a sense of inspiration from their shopping experience. You help to ensure the customers' working and learning goals are met by connecting with customers, leveraging digital tools, sharing, working in a consultative manner, partnering with other areas of the business, and partnering with customers for future collaboration. As a technology expert, you learn, adopt, and teach new trends, products, and services to customers and associates. You take a lead role in training and coaching team members. • Maximize sales and margin in the technology and furniture departments, through the coaching and development of the associates. • Maintain all merchandising standards. • Support operational excellence. Some of what you need • 3+ years of technology sales experience • 1-3 years of supervisory / coaching experience • Proven track record of achieving customer service excellence and sales results • Affinity with technology • Be a dynamic, inspiring partner to our customers and for our associates • Curious • Approachable • Passionate • Solutions Finder Other Job Title Suggestions • Retail Supervisor, Technology Sales Additional Information: • Conditions of the work environment are such that minor stress or physical discomfort may occur. • Exposure to moderately disagreeable levels of noise generated by the copy equipment and the ringing of the telephone and internal paging system. • Required to work a varying work schedule in order to meet the needs of the business. This would include working evenings and weekends. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Technology Sales Supervisor CAN
Staples Canada, Dorval, QC
Who we are Staples Canada is The Working and Learning Company. We are dynamic, inspiring partners to our customers and the communities in which we live. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. Some of what you do As the Technology Sales Supervisor, you ensure that customers derive a sense of inspiration from their shopping experience. You help to ensure the customers' working and learning goals are met by connecting with customers, leveraging digital tools, sharing, working in a consultative manner, partnering with other areas of the business, and partnering with customers for future collaboration. As a technology expert, you learn, adopt, and teach new trends, products, and services to customers and associates. You take a lead role in training and coaching team members. • Maximize sales and margin in the technology and furniture departments, through the coaching and development of the associates. • Maintain all merchandising standards. • Support operational excellence. Some of what you need • 3+ years of technology sales experience • 1-3 years of supervisory / coaching experience • Proven track record of achieving customer service excellence and sales results • Affinity with technology • Be a dynamic, inspiring partner to our customers and for our associates • Curious • Approachable • Passionate • Solutions Finder Other Job Title Suggestions • Retail Supervisor, Technology Sales Additional Information: • Conditions of the work environment are such that minor stress or physical discomfort may occur. • Exposure to moderately disagreeable levels of noise generated by the copy equipment and the ringing of the telephone and internal paging system. • Required to work a varying work schedule in order to meet the needs of the business. This would include working evenings and weekends. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Technology Consultant CAN
Staples Canada, Pickering, ON
Position Summary: The Technology Consultant delivers on daily financial / non financial goals in Capital Goods (Divisions 1, 2, 3). Primarily a sales position, they will spend the majority of their time with customers, maximizing sales and earnings. The Technology Consultant will work actively with direct supervisor to develop and reinforce the selling culture, leverage customer relationships to drive sales, and maintain high merchandising standards. Responsible to ensure customer satisfaction both in store and post sales. Assists in providing guidance, training and coaching to associates as required on company initiatives, sales programs and product knowledge. Primary Responsibilities: • Maximizes sales opportunities with every customer by using current selling techniques and company programs. • Leads selling in the technology and furniture departments and cultivates a selling culture with associates working in the departments in order to achieve current goals and targets. • Provides assistance to associates in the department through training and coaching with regular follow up. • Partners with direct supervisor (or management) to achieve short and long term goals for the technology and furniture departments. • Effectively resolves customer concerns and escalates to management when appropriate. • Performs follow up calls to solicit feedback on sales, promote additional products and services where applicable. • Ensures proper follow-up on all special orders and transfers placed in the department. • Provides management with relevant sales information, stock levels and communicates any product problems. • Ensures that all security devices (ex. EAS tags, Alpha boxes etc) are placed onto appropriate product as indicated by loss prevention policies as needed. • Maintains company merchandising standards, including current pricing, signage, plan-o-grams, promotional planners, ad set-ups and displays. In D and E Volume stores, this associate will action and maintain these processes. • Prepares quotes on systems and related products when required. • Capable to follow RUSCOMP procedures effectively. • Provides coverage and assistance in all areas of the store where business needs require and as associate training supports, including Tech Services. • Understands and adheres to all privacy policies, coaches others to do so as well. • Properly secures company assets and physical inventory and follows all loss prevention and key control procedures. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Accountable to understand general company policies and provide guidance to staff as needed. • Ensures associates check and understand all sources of communication for information (white boards, bulletin boards, portal, etc). • Identifies and communicates suggestions for improvements in all areas of business. • Ensures the general cleanliness of workstations, lunchroom and washrooms according to company standards is maintained. • Responsible for the safe and proper use of all store equipment and are required to inform management of any maintenance issues regarding the equipment. • Promotes and maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. Basic: • Demonstrates strong selling ability. • Demonstrates leadership ability. • Capacity to communicate with clients effectively using a variety of mediums. • Ability to resolve clients concerns in a diplomatic manner. • Ability to make decisions with integrity that supports company guidelines and makes good business sense. • Ability to plan, organize and prioritize efficiently to effectively to handle their daily responsibilities and serve our customers. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. Preferred: Experience: • Technology sales experience. • 1-2 years in a leadership or supervisory role with direct accountability for achieving sales and service targets is preferred. Education: • Completion of post-secondary education in a technical field is preferred. Additional Information: • Conditions of the work environment are such that minor stress and physical discomfort may occur. • A moderate amount of physical effort is required while placing merchandise, however, you are capable of choosing when to stop and relax. • Movement of freight by use of ladders and stock pickers is required. • Required to work a varying work schedule in order to meet the needs of the business. This would include working evenings and weekends as directed by management. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Technology Consultant CAN
Staples Canada, Chicoutimi, QC
Position Summary: The Technology Consultant delivers on daily financial / non financial goals in Capital Goods (Divisions 1, 2, 3). Primarily a sales position, they will spend the majority of their time with customers, maximizing sales and earnings. The Technology Consultant will work actively with direct supervisor to develop and reinforce the selling culture, leverage customer relationships to drive sales, and maintain high merchandising standards. Responsible to ensure customer satisfaction both in store and post sales. Assists in providing guidance, training and coaching to associates as required on company initiatives, sales programs and product knowledge. Primary Responsibilities: • Maximizes sales opportunities with every customer by using current selling techniques and company programs. • Leads selling in the technology and furniture departments and cultivates a selling culture with associates working in the departments in order to achieve current goals and targets. • Provides assistance to associates in the department through training and coaching with regular follow up. • Partners with direct supervisor (or management) to achieve short and long term goals for the technology and furniture departments. • Effectively resolves customer concerns and escalates to management when appropriate. • Performs follow up calls to solicit feedback on sales, promote additional products and services where applicable. • Ensures proper follow-up on all special orders and transfers placed in the department. • Provides management with relevant sales information, stock levels and communicates any product problems. • Ensures that all security devices (ex. EAS tags, Alpha boxes etc) are placed onto appropriate product as indicated by loss prevention policies as needed. • Maintains company merchandising standards, including current pricing, signage, plan-o-grams, promotional planners, ad set-ups and displays. In D and E Volume stores, this associate will action and maintain these processes. • Prepares quotes on systems and related products when required. • Capable to follow RUSCOMP procedures effectively. • Provides coverage and assistance in all areas of the store where business needs require and as associate training supports, including Tech Services. • Understands and adheres to all privacy policies, coaches others to do so as well. • Properly secures company assets and physical inventory and follows all loss prevention and key control procedures. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Accountable to understand general company policies and provide guidance to staff as needed. • Ensures associates check and understand all sources of communication for information (white boards, bulletin boards, portal, etc). • Identifies and communicates suggestions for improvements in all areas of business. • Ensures the general cleanliness of workstations, lunchroom and washrooms according to company standards is maintained. • Responsible for the safe and proper use of all store equipment and are required to inform management of any maintenance issues regarding the equipment. • Promotes and maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. Basic: • Demonstrates strong selling ability. • Demonstrates leadership ability. • Capacity to communicate with clients effectively using a variety of mediums. • Ability to resolve clients concerns in a diplomatic manner. • Ability to make decisions with integrity that supports company guidelines and makes good business sense. • Ability to plan, organize and prioritize efficiently to effectively to handle their daily responsibilities and serve our customers. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. Preferred: Experience: • Technology sales experience. • 1-2 years in a leadership or supervisory role with direct accountability for achieving sales and service targets is preferred. Education: • Completion of post-secondary education in a technical field is preferred. Additional Information: • Conditions of the work environment are such that minor stress and physical discomfort may occur. • A moderate amount of physical effort is required while placing merchandise, however, you are capable of choosing when to stop and relax. • Movement of freight by use of ladders and stock pickers is required. • Required to work a varying work schedule in order to meet the needs of the business. This would include working evenings and weekends as directed by management. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Technology Consultant CAN
Staples Canada, Sainte-Foy, QC
Position Summary: The Technology Consultant delivers on daily financial / non financial goals in Capital Goods (Divisions 1, 2, 3). Primarily a sales position, they will spend the majority of their time with customers, maximizing sales and earnings. The Technology Consultant will work actively with direct supervisor to develop and reinforce the selling culture, leverage customer relationships to drive sales, and maintain high merchandising standards. Responsible to ensure customer satisfaction both in store and post sales. Assists in providing guidance, training and coaching to associates as required on company initiatives, sales programs and product knowledge. Primary Responsibilities: • Maximizes sales opportunities with every customer by using current selling techniques and company programs. • Leads selling in the technology and furniture departments and cultivates a selling culture with associates working in the departments in order to achieve current goals and targets. • Provides assistance to associates in the department through training and coaching with regular follow up. • Partners with direct supervisor (or management) to achieve short and long term goals for the technology and furniture departments. • Effectively resolves customer concerns and escalates to management when appropriate. • Performs follow up calls to solicit feedback on sales, promote additional products and services where applicable. • Ensures proper follow-up on all special orders and transfers placed in the department. • Provides management with relevant sales information, stock levels and communicates any product problems. • Ensures that all security devices (ex. EAS tags, Alpha boxes etc) are placed onto appropriate product as indicated by loss prevention policies as needed. • Maintains company merchandising standards, including current pricing, signage, plan-o-grams, promotional planners, ad set-ups and displays. In D and E Volume stores, this associate will action and maintain these processes. • Prepares quotes on systems and related products when required. • Capable to follow RUSCOMP procedures effectively. • Provides coverage and assistance in all areas of the store where business needs require and as associate training supports, including Tech Services. • Understands and adheres to all privacy policies, coaches others to do so as well. • Properly secures company assets and physical inventory and follows all loss prevention and key control procedures. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Accountable to understand general company policies and provide guidance to staff as needed. • Ensures associates check and understand all sources of communication for information (white boards, bulletin boards, portal, etc). • Identifies and communicates suggestions for improvements in all areas of business. • Ensures the general cleanliness of workstations, lunchroom and washrooms according to company standards is maintained. • Responsible for the safe and proper use of all store equipment and are required to inform management of any maintenance issues regarding the equipment. • Promotes and maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. Basic: • Demonstrates strong selling ability. • Demonstrates leadership ability. • Capacity to communicate with clients effectively using a variety of mediums. • Ability to resolve clients concerns in a diplomatic manner. • Ability to make decisions with integrity that supports company guidelines and makes good business sense. • Ability to plan, organize and prioritize efficiently to effectively to handle their daily responsibilities and serve our customers. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. Preferred: Experience: • Technology sales experience. • 1-2 years in a leadership or supervisory role with direct accountability for achieving sales and service targets is preferred. Education: • Completion of post-secondary education in a technical field is preferred. Additional Information: • Conditions of the work environment are such that minor stress and physical discomfort may occur. • A moderate amount of physical effort is required while placing merchandise, however, you are capable of choosing when to stop and relax. • Movement of freight by use of ladders and stock pickers is required. • Required to work a varying work schedule in order to meet the needs of the business. This would include working evenings and weekends as directed by management. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Technology Consultant CAN
Staples Canada, Nepean, ON
Position Summary: The Technology Consultant delivers on daily financial / non financial goals in Capital Goods (Divisions 1, 2, 3). Primarily a sales position, they will spend the majority of their time with customers, maximizing sales and earnings. The Technology Consultant will work actively with direct supervisor to develop and reinforce the selling culture, leverage customer relationships to drive sales, and maintain high merchandising standards. Responsible to ensure customer satisfaction both in store and post sales. Assists in providing guidance, training and coaching to associates as required on company initiatives, sales programs and product knowledge. Primary Responsibilities: • Maximizes sales opportunities with every customer by using current selling techniques and company programs. • Leads selling in the technology and furniture departments and cultivates a selling culture with associates working in the departments in order to achieve current goals and targets. • Provides assistance to associates in the department through training and coaching with regular follow up. • Partners with direct supervisor (or management) to achieve short and long term goals for the technology and furniture departments. • Effectively resolves customer concerns and escalates to management when appropriate. • Performs follow up calls to solicit feedback on sales, promote additional products and services where applicable. • Ensures proper follow-up on all special orders and transfers placed in the department. • Provides management with relevant sales information, stock levels and communicates any product problems. • Ensures that all security devices (ex. EAS tags, Alpha boxes etc) are placed onto appropriate product as indicated by loss prevention policies as needed. • Maintains company merchandising standards, including current pricing, signage, plan-o-grams, promotional planners, ad set-ups and displays. In D and E Volume stores, this associate will action and maintain these processes. • Prepares quotes on systems and related products when required. • Capable to follow RUSCOMP procedures effectively. • Provides coverage and assistance in all areas of the store where business needs require and as associate training supports, including Tech Services. • Understands and adheres to all privacy policies, coaches others to do so as well. • Properly secures company assets and physical inventory and follows all loss prevention and key control procedures. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Accountable to understand general company policies and provide guidance to staff as needed. • Ensures associates check and understand all sources of communication for information (white boards, bulletin boards, portal, etc). • Identifies and communicates suggestions for improvements in all areas of business. • Ensures the general cleanliness of workstations, lunchroom and washrooms according to company standards is maintained. • Responsible for the safe and proper use of all store equipment and are required to inform management of any maintenance issues regarding the equipment. • Promotes and maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. Basic: • Demonstrates strong selling ability. • Demonstrates leadership ability. • Capacity to communicate with clients effectively using a variety of mediums. • Ability to resolve clients concerns in a diplomatic manner. • Ability to make decisions with integrity that supports company guidelines and makes good business sense. • Ability to plan, organize and prioritize efficiently to effectively to handle their daily responsibilities and serve our customers. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. Preferred: Experience: • Technology sales experience. • 1-2 years in a leadership or supervisory role with direct accountability for achieving sales and service targets is preferred. Education: • Completion of post-secondary education in a technical field is preferred. Additional Information: • Conditions of the work environment are such that minor stress and physical discomfort may occur. • A moderate amount of physical effort is required while placing merchandise, however, you are capable of choosing when to stop and relax. • Movement of freight by use of ladders and stock pickers is required. • Required to work a varying work schedule in order to meet the needs of the business. This would include working evenings and weekends as directed by management. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Technology Sales Supervisor CAN
Staples Canada, Kingston, ON
Who we are Staples Canada is The Working and Learning Company. We are dynamic, inspiring partners to our customers and the communities in which we live. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. Some of what you do As the Technology Sales Supervisor, you ensure that customers derive a sense of inspiration from their shopping experience. You help to ensure the customers' working and learning goals are met by connecting with customers, leveraging digital tools, sharing, working in a consultative manner, partnering with other areas of the business, and partnering with customers for future collaboration. As a technology expert, you learn, adopt, and teach new trends, products, and services to customers and associates. You take a lead role in training and coaching team members. • Maximize sales and margin in the technology and furniture departments, through the coaching and development of the associates. • Maintain all merchandising standards. • Support operational excellence. Some of what you need • 3+ years of technology sales experience • 1-3 years of supervisory / coaching experience • Proven track record of achieving customer service excellence and sales results • Affinity with technology • Be a dynamic, inspiring partner to our customers and for our associates • Curious • Approachable • Passionate • Solutions Finder Other Job Title Suggestions • Retail Supervisor, Technology Sales Additional Information: • Conditions of the work environment are such that minor stress or physical discomfort may occur. • Exposure to moderately disagreeable levels of noise generated by the copy equipment and the ringing of the telephone and internal paging system. • Required to work a varying work schedule in order to meet the needs of the business. This would include working evenings and weekends. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Shipping Sorter PT - (Mon-Thurs 4-9:30PM, Sun 10:30AM-4:30PM)
Staples Canada, Mississauga, ON
Purpose of Job Responsible for the timely and accurate daily preparation of customer deliveries on pallets for transport via our carriers to hub locations, as well as handling non-pallet items such as furniture along the same guidelines. Primary Duties and Responsibilities Policies and Practices: •Comply with all company policies and procedures. •Maintains general cleanliness of the shipping area, common areas, and other areas as assigned according to company standards. •Responsible for preparation of customer deliveries on pallets, wrapping the pallets, and placing them on the appropriate trailer by delivery hub. Also assists in preparing related documentation to support the shipment. •Ensure the proper loading of trailers in a neat and orderly fashion. •Ensure that trailers are loaded with consideration given to load balancing so as to ensure that the trailer is safe and road worthy. •Responsible for ensuring that all sortation fingers which direct the flow of boxes from QC to shipping are kept clear throughout the day. This requires constant monitoring and clearing of the fingers on an "as needed" basis. You are required to use your judgement in determining which finger requires priority attention. •Required to build cases on pallets in a safe manner which ensures no damage to the shipping carton or to the product enclosed. •Required to wrap the pallet in a manner which ensures that the boxes on the pallet will not collapse in transit. •Required to assist fellow associates with the management of orders as time circumstances are crucial to the operation. •Ensure that the trailers and exterior shipping grounds are clean and esthetically pleasing to the public and surrounding businesses. Information Resources: •Responsible for assisting in the training and cross-training of all associates in all area of the shipping area. •Ensure that all out going product is to be properly documented and labeled according to company standards. Financial: •Perform on the job in the most cost effective manner •Properly secures company assets and physical inventory. Material Resources: •Required to acquire certification to operate material handling equipment in your area. Training will be provided by the company. •Responsible for the safe use of all material handling equipment •Required to wear a full body harness with a retractable lanyard when using material handling equipment other than pallet or lift trucks. •Responsible for informing management of any maintenance issues regarding the equipment, common areas, the shipping area, and the general warehouse area. Knowledge / Skill Requirements Interpersonal Skills (Internal/External Contacts): •Required to communicate with Outbound and Inbound Associates, Call Centre Associates, and members of the front office team. Communication requires a normal level of courtesy. Knowledge (Education/Experience) •Successful completion of high school. •A preference of one to two years of previous experience. •Requires basic reading and arithmetic skills and strong command of the English language. Problem Solving/ Judgement: •Problems faced on the job tend to be standardized with infrequent new problems. Decisions are made based on company policies and procedures. Problems requiring breach of a policy should be referred to a supervisor. Planning: •The position demands that you follow the schedule of the flow of boxes along the fingers. However, you may be asked or directed by management to focus your attention on specific fingers or areas of the shipping dock. Innovation/ Creativity: •Communicates suggestions for improvements on both administrative and process methods. •Two Wheel Hand Cart •Manual Pallet Truck •Electric Pallet truck •Lift Truck (Fork and Clamp) Physical Demands / Working Conditions •Conditions may cause physical discomfort due to significant exposure to uncontrollable temperature, noise from internal paging and conveyor system, delivery trucks, fumes from trucks, dirt and dust. Due to your direct contact with material handling equipment, there is a high risk of personal injury if not practicing safe working habits. •You can expect to be exposed to multiple demands and constant interruptions from superiors and co-workers. Recommended Qualifications Experience: •Previous warehouse experience an asset. Education: •Minimum Grade 12 education preferred.