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Technical Support Expert - FortiSOAR
Fortinet, Burnaby, BC
DescriptionFortinet is looking for an experienced Technical Support Expert to join our Burnaby office to provide exceptional customer service and technical help for our loyal customers. You are familiar with the Security Operation Center environment and know well how to deploy and customize SOC tools, including implementing all the integrations required to make the job of SOC Analysts effective. You are able to design scripts to accomplish a wide variety of tasks and are able to implement and customize the automation of responses to security threats. You are able to assess the needs of a SOC environment and provide advice as to what steps should be taken to outfit a SOC environment. FortiSOAR -- Security Orchestration Automation and Response You would provide support as part of two related services we offer to our customers who purchase FortiSOAR - www.fortinet.com/products/fortisoar •Best Practices Service Advise customers on best practices as to how to deploy FortiSOAR in their SOC environment. Show them the general principles by offering demonstrations and guiding to relative best practice information. •Technical Support Help troubleshoot problems that arise as the product is used, be it data ingestion or playbook execution. If a bug is identified, work closely with QA and Development teams to resolve it. Job Responsibilities: •Provide direct technical web and telephone support •Troubleshoot FortiSOAR •Guide customer in assessment of what is needed to effectively use FortiSOAR using best practices based upon an understanding of their environment •Demonstrate product features and design principles •Provide input into the development and improvement of technical documentation •Reproduce customer environments using lab equipment and report bugs •Recommend alternative solutions or workarounds •Manage cases until case closure, taking the initiative to follow up internally as required to obtain changes or solutions needed to resolve the customer's issue •Provide knowledge transfer to peers Job Experience Required: •4+ years' experience in a security analyst, support or SOC role (or equivalent) •Experience interacting with APIs, particularly for automated ingestion of data and triggering responses. Familiar with the use of connectors to integrate with other products. •Strong troubleshooting and problem-solving skills •Previous experience providing technical support, preferably in network security / SOC environment •Comfortable working on and having strong understanding of Unix OS. Preferably Unix/Linux administration responsibilities (e.g., using YAML to update components) and troubleshooting (system files, processes, permissions). •In-depth experience with 1 or more SOAR or SIEM tools •Ability to automate cyber security processes through scripting and tools based upon repeatable workflows by designing playbooks •Know how to tune SOC tools to meet security objectives •Strong English skills both written and verbal. Experience in any of the following areas would be an asset: •SQL Database structure & queries •Python scripting using tools like Jinja •VM/Cloud Environments (preferably VMWare, AWS) •Fortinet product experience #GD #LI-JH1
Tech Services Specialist CAN
Staples Canada, Toronto, ON
PURPOSE OF JOB Tech Services Specialist is responsible to effectively promote and sell Tech services and products, executing both in-store and in-home/business. They will install, configure, upgrade, troubleshoot and repair computer hardware and operating systems, partnering with the Warranty Depot/Matrix teams as required. They are responsible for establishing and maintaining sales and service excellence by assigning the highest priority to customer satisfaction and demonstrating quality in every aspect of work. Provides guidance, training and coaching to associates as required on company initiatives, sales programs and product knowledge. Dependent on store sales volume this role will effectively balance their time in Tech Services as well as direct sales floor activities. PRIMARY DUTIES AND RESPONSIBILITIES • Maximizes sales opportunities with every customer by using current selling techniques and company programs. • Leads and promotes selling of technology services/products and supports a selling culture in order to achieve current goals and targets. • Arranges service appointments, performs In Store/In Home/Business computer upgrades, repairs and setups and follows up with customers. • Ensures high quality execution of all technology services to minimize rework. • Provides training and coaching to associates on technology services and on the sales floor in Capital goods. • Effectively resolves customer concerns and escalates to management when appropriate. • Performs follow up calls to solicit feedback on sales, promote additional products and services. • Facilitates repairs to be done by the Warranty Depot or third party repair facilities to ensure satisfactory customer service standard. • Executes ETS procedures effectively. • Updates management on ongoing work that may require action or follow up in their absence. • Prioritizes time between Tech Services and the sales floor based on business needs and as directed. • Provides coverage and assistance in the technology department where business needs require and as associate training supports. • Understands and adheres to all privacy and information management policies and procedures. • Properly secures company and customer assets and physical inventory and follows all loss prevention procedures. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Checks all sources of communication for information (white boards, bulletin boards, HUB, etc). • Identifies and communicates suggestions for improvements in all areas of business. • Maintains general cleanliness of all tech room and workstations as assigned, according to company standards. • Maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. • Where store market has been approved and sales volume supports, associate may fulfill In Home Service for multiple locations. Associate is required to review and sign off on agreement of the 'In Home Services' Guidebook and ensure their full understanding of this program prior to supporting this. KNOWLEDGE / SKILL REQUIREMENTS • Verifiable and demonstrated skill in performing services/upgrades to all types of computers. • Demonstrates strong selling ability. • Ability to make appropriate product recommendations to customers. • Capacity to communicate with customers effectively using a variety of mediums. This involves the ability to take full ownership of the customer relationship and the ability to resolve customer concerns in a diplomatic manner. • Demonstrates leadership, and the ability to effectively train and coach. • Ability to make appropriate product recommendations to customers and at times do so 'in the moment'. • Ability to make decisions with integrity that supports company guidelines and makes good business sense. • Ability to plan, organize and prioritize efficiently and effectively to handle their daily responsibilities and serve our customers. Ability to deal with multiple priorities and tasks at one time. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. • Able to work flexible schedule. PHYSICAL DEMANDS / WORKING CONDITIONS • Conditions of the work environment are such that minor stress and physical discomfort may occur. • A moderate amount of physical effort is required while handling technology equipment. RECOMMENDED QUALIFICATIONS Experience: • 1-2 years of previous related experience is preferred. • Technical system diagnostic and upgrades/repair experience is preferred. • Valid drivers' license is preferred. Education: • Working towards or successful completion of high school is preferred. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Technical Support Expert - FortiEDR
Fortinet, Burnaby, BC
DescriptionAs a FortiEDR Escalation Support Expert, you will be part of the top-notch technical support organization, working alongside our global exceptional team of professionals in Developing, QA, Security, and Product Support. You will be working as an integral part of the Support team, being the main link between Support and Product Development and developing and maintaining tools to accelerate customer ticket handling. This will involve a wide range of skills, including mentoring Support experts and reading log files/dump files/network traces/endpoint traces in order to track down field related product malfunctions, updating internal tools and writing internal and external Knowledge Base articles. You will be responsible for analyzing and resolving complex and challenging issues, and communicating the methods used to the Support team to help them build on their skills. Where bugs or product improvements are identified, you will be responsible for coordinating with the development organization and prioritizing the required work to ensure that the customers get their issues resolved in a timely manner. Ultimately, you will have a large part in driving the quality of FortiEDR product forward, either by yourself or by coordinating activities of different departments in the business unit. You will also be part of a team building and maintaining tools which allow the Support organization to analyze data and diagnose problems quickly and efficiently. This will require being able to read, write and edit scripts, primarily in Python and Bash. Updating these tools to work with new iterations of our product releases, ensuring the high standards of Support, and that the Support organization is able to carry out their tasks efficiently and accurately. Qualifications: • Demonstrable experience in a technical (CS related) field or B.Sc. • 5 years of experience in Technical Support/Escalation expert/IT-Ops role. • Proven hands-on experience and understanding of operating systems. • Good understanding of Shell scripting, Python scripting and/or scripting in another common language. At least one of: • Extended knowledge and experience with network protocol and structures. • Ability to work with several interfaces in parallel and matrix management skills. • Team player. • Excellent analytical and problem-solving skills with a strong sense of customer commitment. • High level of interpersonal skills. • Proven ability to influence without authority and drive results. Excellent English, both verbal and written. Preferred Qualifications: • GCP or AWS Certifications • Experience with Virtual and/or Cloud based Environments (such as VMWareESXi, or Hyper-V, GCP and AWS.) • Programming skills. #GD #LI-JH1
Tech Services Specialist CAN
Staples Canada, St. Catharines, ON
PURPOSE OF JOB Tech Services Specialist is responsible to effectively promote and sell Tech services and products, executing both in-store and in-home/business. They will install, configure, upgrade, troubleshoot and repair computer hardware and operating systems, partnering with the Warranty Depot/Matrix teams as required. They are responsible for establishing and maintaining sales and service excellence by assigning the highest priority to customer satisfaction and demonstrating quality in every aspect of work. Provides guidance, training and coaching to associates as required on company initiatives, sales programs and product knowledge. Dependent on store sales volume this role will effectively balance their time in Tech Services as well as direct sales floor activities. PRIMARY DUTIES AND RESPONSIBILITIES • Maximizes sales opportunities with every customer by using current selling techniques and company programs. • Leads and promotes selling of technology services/products and supports a selling culture in order to achieve current goals and targets. • Arranges service appointments, performs In Store/In Home/Business computer upgrades, repairs and setups and follows up with customers. • Ensures high quality execution of all technology services to minimize rework. • Provides training and coaching to associates on technology services and on the sales floor in Capital goods. • Effectively resolves customer concerns and escalates to management when appropriate. • Performs follow up calls to solicit feedback on sales, promote additional products and services. • Facilitates repairs to be done by the Warranty Depot or third party repair facilities to ensure satisfactory customer service standard. • Executes ETS procedures effectively. • Updates management on ongoing work that may require action or follow up in their absence. • Prioritizes time between Tech Services and the sales floor based on business needs and as directed. • Provides coverage and assistance in the technology department where business needs require and as associate training supports. • Understands and adheres to all privacy and information management policies and procedures. • Properly secures company and customer assets and physical inventory and follows all loss prevention procedures. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Checks all sources of communication for information (white boards, bulletin boards, HUB, etc). • Identifies and communicates suggestions for improvements in all areas of business. • Maintains general cleanliness of all tech room and workstations as assigned, according to company standards. • Maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. • Where store market has been approved and sales volume supports, associate may fulfill In Home Service for multiple locations. Associate is required to review and sign off on agreement of the 'In Home Services' Guidebook and ensure their full understanding of this program prior to supporting this. KNOWLEDGE / SKILL REQUIREMENTS • Verifiable and demonstrated skill in performing services/upgrades to all types of computers. • Demonstrates strong selling ability. • Ability to make appropriate product recommendations to customers. • Capacity to communicate with customers effectively using a variety of mediums. This involves the ability to take full ownership of the customer relationship and the ability to resolve customer concerns in a diplomatic manner. • Demonstrates leadership, and the ability to effectively train and coach. • Ability to make appropriate product recommendations to customers and at times do so 'in the moment'. • Ability to make decisions with integrity that supports company guidelines and makes good business sense. • Ability to plan, organize and prioritize efficiently and effectively to handle their daily responsibilities and serve our customers. Ability to deal with multiple priorities and tasks at one time. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. • Able to work flexible schedule. PHYSICAL DEMANDS / WORKING CONDITIONS • Conditions of the work environment are such that minor stress and physical discomfort may occur. • A moderate amount of physical effort is required while handling technology equipment. RECOMMENDED QUALIFICATIONS Experience: • 1-2 years of previous related experience is preferred. • Technical system diagnostic and upgrades/repair experience is preferred. • Valid drivers' license is preferred. Education: • Working towards or successful completion of high school is preferred. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Tech Services Specialist CAN
Staples Canada, Etobicoke, ON
PURPOSE OF JOB Tech Services Specialist is responsible to effectively promote and sell Tech services and products, executing both in-store and in-home/business. They will install, configure, upgrade, troubleshoot and repair computer hardware and operating systems, partnering with the Warranty Depot/Matrix teams as required. They are responsible for establishing and maintaining sales and service excellence by assigning the highest priority to customer satisfaction and demonstrating quality in every aspect of work. Provides guidance, training and coaching to associates as required on company initiatives, sales programs and product knowledge. Dependent on store sales volume this role will effectively balance their time in Tech Services as well as direct sales floor activities. PRIMARY DUTIES AND RESPONSIBILITIES • Maximizes sales opportunities with every customer by using current selling techniques and company programs. • Leads and promotes selling of technology services/products and supports a selling culture in order to achieve current goals and targets. • Arranges service appointments, performs In Store/In Home/Business computer upgrades, repairs and setups and follows up with customers. • Ensures high quality execution of all technology services to minimize rework. • Provides training and coaching to associates on technology services and on the sales floor in Capital goods. • Effectively resolves customer concerns and escalates to management when appropriate. • Performs follow up calls to solicit feedback on sales, promote additional products and services. • Facilitates repairs to be done by the Warranty Depot or third party repair facilities to ensure satisfactory customer service standard. • Executes ETS procedures effectively. • Updates management on ongoing work that may require action or follow up in their absence. • Prioritizes time between Tech Services and the sales floor based on business needs and as directed. • Provides coverage and assistance in the technology department where business needs require and as associate training supports. • Understands and adheres to all privacy and information management policies and procedures. • Properly secures company and customer assets and physical inventory and follows all loss prevention procedures. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Checks all sources of communication for information (white boards, bulletin boards, HUB, etc). • Identifies and communicates suggestions for improvements in all areas of business. • Maintains general cleanliness of all tech room and workstations as assigned, according to company standards. • Maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. • Where store market has been approved and sales volume supports, associate may fulfill In Home Service for multiple locations. Associate is required to review and sign off on agreement of the 'In Home Services' Guidebook and ensure their full understanding of this program prior to supporting this. KNOWLEDGE / SKILL REQUIREMENTS • Verifiable and demonstrated skill in performing services/upgrades to all types of computers. • Demonstrates strong selling ability. • Ability to make appropriate product recommendations to customers. • Capacity to communicate with customers effectively using a variety of mediums. This involves the ability to take full ownership of the customer relationship and the ability to resolve customer concerns in a diplomatic manner. • Demonstrates leadership, and the ability to effectively train and coach. • Ability to make appropriate product recommendations to customers and at times do so 'in the moment'. • Ability to make decisions with integrity that supports company guidelines and makes good business sense. • Ability to plan, organize and prioritize efficiently and effectively to handle their daily responsibilities and serve our customers. Ability to deal with multiple priorities and tasks at one time. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. • Able to work flexible schedule. PHYSICAL DEMANDS / WORKING CONDITIONS • Conditions of the work environment are such that minor stress and physical discomfort may occur. • A moderate amount of physical effort is required while handling technology equipment. RECOMMENDED QUALIFICATIONS Experience: • 1-2 years of previous related experience is preferred. • Technical system diagnostic and upgrades/repair experience is preferred. • Valid drivers' license is preferred. Education: • Working towards or successful completion of high school is preferred. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Tech Services Specialist CAN
Staples Canada, Sorel-Tracy, QC
PURPOSE OF JOB Tech Services Specialist is responsible to effectively promote and sell Tech services and products, executing both in-store and in-home/business. They will install, configure, upgrade, troubleshoot and repair computer hardware and operating systems, partnering with the Warranty Depot/Matrix teams as required. They are responsible for establishing and maintaining sales and service excellence by assigning the highest priority to customer satisfaction and demonstrating quality in every aspect of work. Provides guidance, training and coaching to associates as required on company initiatives, sales programs and product knowledge. Dependent on store sales volume this role will effectively balance their time in Tech Services as well as direct sales floor activities. PRIMARY DUTIES AND RESPONSIBILITIES • Maximizes sales opportunities with every customer by using current selling techniques and company programs. • Leads and promotes selling of technology services/products and supports a selling culture in order to achieve current goals and targets. • Arranges service appointments, performs In Store/In Home/Business computer upgrades, repairs and setups and follows up with customers. • Ensures high quality execution of all technology services to minimize rework. • Provides training and coaching to associates on technology services and on the sales floor in Capital goods. • Effectively resolves customer concerns and escalates to management when appropriate. • Performs follow up calls to solicit feedback on sales, promote additional products and services. • Facilitates repairs to be done by the Warranty Depot or third party repair facilities to ensure satisfactory customer service standard. • Executes ETS procedures effectively. • Updates management on ongoing work that may require action or follow up in their absence. • Prioritizes time between Tech Services and the sales floor based on business needs and as directed. • Provides coverage and assistance in the technology department where business needs require and as associate training supports. • Understands and adheres to all privacy and information management policies and procedures. • Properly secures company and customer assets and physical inventory and follows all loss prevention procedures. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Checks all sources of communication for information (white boards, bulletin boards, HUB, etc). • Identifies and communicates suggestions for improvements in all areas of business. • Maintains general cleanliness of all tech room and workstations as assigned, according to company standards. • Maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. • Where store market has been approved and sales volume supports, associate may fulfill In Home Service for multiple locations. Associate is required to review and sign off on agreement of the 'In Home Services' Guidebook and ensure their full understanding of this program prior to supporting this. KNOWLEDGE / SKILL REQUIREMENTS • Verifiable and demonstrated skill in performing services/upgrades to all types of computers. • Demonstrates strong selling ability. • Ability to make appropriate product recommendations to customers. • Capacity to communicate with customers effectively using a variety of mediums. This involves the ability to take full ownership of the customer relationship and the ability to resolve customer concerns in a diplomatic manner. • Demonstrates leadership, and the ability to effectively train and coach. • Ability to make appropriate product recommendations to customers and at times do so 'in the moment'. • Ability to make decisions with integrity that supports company guidelines and makes good business sense. • Ability to plan, organize and prioritize efficiently and effectively to handle their daily responsibilities and serve our customers. Ability to deal with multiple priorities and tasks at one time. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. • Able to work flexible schedule. PHYSICAL DEMANDS / WORKING CONDITIONS • Conditions of the work environment are such that minor stress and physical discomfort may occur. • A moderate amount of physical effort is required while handling technology equipment. RECOMMENDED QUALIFICATIONS Experience: • 1-2 years of previous related experience is preferred. • Technical system diagnostic and upgrades/repair experience is preferred. • Valid drivers' license is preferred. Education: • Working towards or successful completion of high school is preferred. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Wood Processing Specialist
BID Group, Prince George, BC
BID Group is a North American leader in the design and manufacturing of equipment for wood processing mills. The company primarily serves the North American market, in addition to serving international clients. BID Group offers the most comprehensive range of products on the market. Producing everything from mechanical equipment, PLCs and optimization systems equipped with digital vision scanners. Our products also deliver fully automated production lines. The company has over 1500 employees working in our divisions located across North America.The Field Service Technician is a highly motivated professional working in the BID Group Service Division. As a key member of the technical team, you will be involved primarily in the servicing, maintaining and fine tuning of the BID Group Optimization product line of machine vision scanning systems. Most notably the industry leading GradExpert planer mill grade optimizer. The ability to travel extensively to client’s sites and maintain a close working relationship with team members is a must in this role. We empower our people to do their very best and create an environment that will encourage new ideas.ESSENTIAL DUTIES AND RESPONSIBILITIESComplete on-site startups and service visits to ensure equipment meets quality and performance standardsUpgrade optimization systems with advance technologiesQuality control and software technical troubleshooting and problem solvingProvide training to customersSupport customers remotely with software and quality control technical issuesWork irregular hours and overtime as requiredTune optimization systems to maximize lumber values, grade and recoverySKILLS AND QUALIFICATIONSHave a diploma, degree or trade qualification in process control, quality control or the equivalent experienceAbility to travel to mill locations in North AmericaStrong communication skills and customer orientedCapability of working under-pressureElectronics/hardware troubleshooting and problem-solving skills on industrial equipment is an assetHardware and software application knowledge is an assetExperience working in an industrial environment is an assetKnowledge of lumber industry and/or lumber grading ticket is an assetWHAT WE OFFERCompetitive compensation planFull time, permanent position (40 hours/week)Paid overtime hoursHealth care insuranceRetirement savings planWe encourage graduates to apply for this position. Only selected candidates will be contacted.
Senior Quality Assurance Specialist to test COTS and Owned Software
S.i. Systems, Ottawa, ON
Background The National Aerospace Planning Process (NAPP) Integration Project will enhance the operational effectiveness and Command and Control (C2) capabilities for RCAF commanders at all levels by integrating the National Aerospace Planning Process Integration Capability (NAPPIC) application with other RCAF C2 tools, specifically the Unit-Level Tools (FlightPro), the Aerospace Planning Tool (APT), and the Request for Effects (RFE) application. The project will create a software environment where information is entered once as close as possible to its source by the primary and authoritative user, and used repeatedly as required. This reduction in data duplication and multiple data entry will increase data integrity and provide information to decision makers with less staff effort and in a timely manner. To generate this environment, a system integrator (AFMIS) will be developed and will manage the data flow, replication, and integrity between the RCAF C2 systems. Currently, the NAPP and C2 processes are conducted through the use of several isolated and independent systems. AFMIS is a DND-built system that integrates the major applications used in the National Aerospace Planning Process (NAPP). It is a system that is interoperable where DND can manage or interact with other systems (Owned or COTS), that is resilient and flexible with no single point of failure and where data can be replicated scaled in different data centers as needs change. Appendix 2 provides a brief overview of the AFMIS environment. When AFMIS reaches steady state, it will have the following attributes: In-Service Support - “3-Tier Concept”. The AFMIS team will support, configure, test, install and provide training for the AFMIS software, as required, as well as ongoing maintenance software releases. The AFMIS software will consist of various modules as well as some 3rd party software products. The In-Service Support (ISS) services for the AFCCIS capability follows a 3-Tier ISS framework to assure the reliable delivery of services through the life-cycle of the AFCCIS weapon system. The concept ensures a 24/7 on-call response by DND staff to AFCCIS outages anywhere in Canada and around the world, as needed. The resolution of reported outages may also entail travel requirements for the specialized contractor personnel to locations in Canada; Note. Within this 3-tier framework, the ISS organization is the only authorized body that can access Industry for problem resolution through the award of the separate contracts with the OEM, or with specialized Contractor resources. Training Support. A training program will be developed to encompass both the expanded user base as well as upgrading current users of, but not limited to, the APT, NAPPIC, ULTools and RFE applications with increased functionality of the AFMIS system. The AFMIS team will plan for the installation, checkout, and training of a cadre of operations and support personnel from each site. A ''train the trainer'' concept must be utilized through the use of mobile training teams with follow-up training to be based on the operational tempo. The AFMIS team will update existing training materials when there are changes to the AFMIS software. The AFMIS team will provide these updated versions to the operations and support and/or administration personnel within thirty (30) business days; and Procedures. Where appropriate and as approved by the TA, the AFMIS team will utilize and expand upon existing AFCCIS documents, processes and procedures to carry out tasks associated with the following disciplines: Change and Release Management. Change Control procedures must be conducted in accordance with the current Air Force Information Technology Service Management (AF ITSM) Configuration Management Plan and the current AF ITSM Change Management Procedures; Quality Assurance. The Quality Program consists of an established set of standards, procedures and controls to assess compliance with the AFMIS operational requirements; and Configuration Management. AFMIS Configuration Management is an activity that integrates the technical and administrative functions of identifying, documenting, controlling, recording and reporting the functional and physical characteristics of the configuration items throughout their life cycle. All formal AFMIS documentation must come under configuration control after approval and formal acceptance. Apply
Compliance Quality QMS Specialist
Michael Page, Toronto
As Compliance QMS Specialist, you will play a key role in ensuring compliance of the Quality System Manual, policies, processes, standards, and systems for the Company.Develop and Sustain Quality Management System: Establish and maintain the Quality Management System in alignment with industry standards (IATF 16949, ISO 14001, ISO 9001, OHAS 18001, ISO 26262) and business requirements through robust procedures.Regulate and Enhance Process Quality: Regulate, control, and improve the quality of all processes across the organization, ensuring excellence in the final product.Functional Safety Management: Serve as the Functional Safety Manager on NPI projects, adhering to ISO 26262 standards.Audit Management: Lead audits to ensure timely correction of nonconformities identified by certification bodies, with independent verification.Documentation and System Updates: Ensure all in-house systems, procedures, and documentation meet the evolving needs of external certification bodies.MPI ne fait pas de discrimination fondée sur la race, la religion, le sexe, l'orientation sexuelle, l'identité ou l'expression du genre, l'âge, le handicap, l'état civil, ou sur le statut d'un individu dans un groupe ou une classe quelconque autrement protégé par la législation applicable en matière de droits de l'homme. MPI encourage les candidatures des minorités, des femmes, des personnes handicapées et de tous les autres candidats qualifiés.MPI does not discriminate on the basis of race, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, or based on an individual's status in any group or class otherwise protected under applicable human rights legislation. MPI encourages applications from minorities, women, the disabled and all other qualified applicantsBachelor's or master's degree in a technical or related field.At least 3 years of Compliance QMS experience in a high-volume manufacturing environment, preferably automotive.IATF compliance experience is mandatory.Strong knowledge with IATF 16949, ISO 14001, ISO 9001, OHAS 18001, ISO 26262 (will be a plus).Familiarity with automotive product development processes.Strong written and oral communication, presentation and interpersonal skills to effectively communicate complex concepts.Strong planning and organization skills.
Vulnerability and Patch Specialist M&A Ops [OneIT]
WSP Canada, Montreal, QC
TEAM OVERVIEW The M&A Operations team operates within the Global Security Operations and is comprised of engineers from various disciplines including server, storage, backup, network, and security, distributed in various countries throughout the world. The team is responsible for assessing and remediating the IT infrastructure of newly acquired organizations and providing operational support of the infrastructure whilst in a transition and integration periods to steady-state operational support. POSITION SUMMARY WSP is looking to hire an experienced engineer to handle the vulnerability and patch management activities within its M&A Operations team. Qualified candidates must have a proven background within security, vulnerability scanning and pathing fields, handling incidents, problems, changes, and requests for enterprises, both large and small. As WSP acquires organization around the world, the position requires candidates that are able to seamlessly handle multiple projects at the same time and are expected to be able to conduct the below listed responsibilities. MAIN RESPONSIBILITIES Assess and report on the current vulnerability and patching management status and policies of the M&As Document the infrastructure and transfer knowledge to other WSP IT teams. Deploy M&A Ops vulnerability scanning tools, setup reporting, prepare list of vulnerability priorities based on known threat information and risks. Assist M&As in developing policies, action plans and metrics to improve their patching process to ensure proper implementation without any outages. Provide technical guidance and hands-on support to M&As, engage in the problem/change management process. Analyse, anticipate, identify, and respond on vulnerability and patching issues. Help maintain an up-to-date list of M&As inventory of hardware assets with details about operating system versions, patch status, installed applications, and other relevant information. Assist M&As with creating, testing, and managing patch deployment packages. Assist M&A Operations team in developing policies and procedures to streamline the team operation. Help deploy M&A Operations tool set on server infrastructure. Collaborating with other team members to ensure that all new technologies are compatible with existing WSP standards. Coordinate and monitor the deliverables of the 3rd party suppliers. ACADEMIC AND EXPERIENCE REQUIREMENTS The ideal candidate would meet all, or most of the below criteria: Bachelor's degree in information technology, Computer Science, or related field. 5-8 years of relevant experience in engineering and operational support. Excellent knowledge of vulnerability scanning and remediation best practices. Good understanding of standards and best practices for patch management. Good working experience with Tenable (deployment, scanning and reporting). Experience with SCCM, WSUS, Intune and Autopilot. Strong experience with Windows 10 and above. Strong experience with Windows Server 2012 and above. Strong experience with M365 (O365). Working experience with SentinelOne or similar solution. Good overall knowledge of Microsoft's product line-up, including high level capabilities and competitor products. Good overall understanding of networking, server management, backup/storage, identity management Ability to conduct research into systems issues and products as required. Experience of Microsoft collaboration and documentation tools (Teams, PowerPoint, Visio, SharePoint, Power platform). Understanding of Active Directory and Group Policy. Understanding of cyber security and information security best practices. Experience using ITSM systems (ServiceNow, Jira, Zendesk, ...). Experience with Linux based systems is a plus. PowerShell scripting language SKILLS/ COMPETENCIES/ OTHER REQUIREMENTS Excellent (native level) written and spoken English. Additional languages are considered a plus. Experience working for a large global organisation with a multi-vendor environment or experience supporting multiple organisations at the same time. Good experience of working in a customer focused end-user support function covering software/OS deployment and patching and/or vulnerability remediation. Excellent analytical, diagnostic, and problem-solving skills, with the ability of tailoring solutions to identified problems, even with limited inputs. Ability to work independently with low-level supervision and in a global team distributed geographically. Strong organization skills (set priorities, meets deadlines, handle multiple simultaneous projects). Excellent documentation and reporting skills. Demonstrated experience in understanding, designing, delivering, and demonstrating compliance with information security requirements. Knowledge and experience in performing information security practices in the management and delivery of infrastructure and operations. Ability to communicate problems in terms that are understandable to end users at all levels. Ability to follow and promote WSP policies, values, and standards. Willingness to work in different time zones, and on occasion after hour or during the weekend. Foundational knowledge of ITIL Service management practices WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Sr Equipment Specialist - Millwright
Thermo Fisher Scientific Inc., Mississauga, ON
pbuJob Description/u/b/pp/ppAs part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer./pp/ppbHow will you make an impact?/b/ppEnsure process equipment and machinery are maintained in good order under Good Manufacturing Practices (GMP) guidelines for maximum equipment uptime. Provide technical skilled support and guidance to site operations via specialized maintenance services on a timely basis./pp/ppbShift schedule: /b12 hours, Continental shift (Monthly rotation, days and nights)/pp/ppbWhat will you do?/b/ppRepair, rebuild, refurbish machinery and equipment utilizing milling machines, lathes and all machine shop hand tools by performing the following tasks:/pulliPerform general maintenance on production equipment such as: Fluid Bed Dryers, Film Coaters, Tablet Presses, Transfer Pumps, Vacuum Systems, Processing Vessels and auxiliary equipment./liliMaintain production equipment, auxiliary equipment and building maintenance, including operator training on equipment set up and operation./liliArrange with Group Leaders and Production Supervisors to schedule equipment down time for maintenance within the Preventative Maintenance program timeframes./liliSchedule equipment availability to perform preventative maintenance on time, maintain accurate records according to Good Manufacturing Practice requirements./liliParticipate in Operational meetings, Rapids, Root Cause Analysis (RCA), Environmental Health and Safety (EHS) and other as required./liliDocument applicable work activities performed within a CMMS Program/liliMaintain a safe working environment and report potential hazards./liliPerform alternating or rotating shift work as well as requirement to work during maintenance shutdowns./li/ulp/pp/ppbHow will you get here?/b/ppbEducation:/b/pulliHigh school diploma/General Educational Development (GED) Certificate is required College/liliLicensed to practice as Industrial Millwright required/liliCertified Ontario Trades Person/li/ulp/ppbExperience:/b/pulliMinimum 3 years industrial mechanic or equivalent maintenance experience, preferably in food, cosmetic or pharmaceutical industries./lili1 - 3 years millwright experience, preferred./liliExperience reading drawing and schematics./liliMaximo CMMS program experience preferred./li/ulp/ppbEquivalency:/b/ppEquivalent combinations of education, training, and relevant work experience may be considered./ppbKnowledge, Skills and Abilities:/b/ppFamiliarity with Good Manufacturing Practices (GMPs) and Occupational Health and Safety Act (OHSA)/ppRegulations. Proactive and organized approach to completing tasks timely and efficiently. Attention to detail and quality of work. Ability to deal confidently with inside and outside clients. Good working knowledge of electronics and pneumatics is desirable. Demonstrated computer proficiency with Microsoft Office programs. Proficiency with the English Language./ppbStandards and Expectations:/b/ppFollow all Environmental Health Safety Policies and Procedures. Work harmoniously with fellow team members, modelling positive team principles and partnering to meet project and departmental objectives./ppCarry out all duties within strict compliance to Thermo Fisher Scientific quality systems SOPs and Good Manufacturing Practice (GMP). Maintain workspace in a clean and orderly fashion. Actively engage in and adhere to departmental systems in order to maintain a smooth and efficient workflow (visual management, scheduling systems, etc.). Be client and patient conscious at all times. Understand Key Performance Indicators and strive to improve the performance of the team by identifying areas for system improvements and engage in problem solving. Models positive thinking and is open to change, motivating the team to adapt to shifts in priorities and new ways of working. Proactively identify areas for improvement in the execution of procedures. Communicate risks to timelines of deliverables in a proactive manner. Consistently strives to improve skills and knowledge in related field./ppbPhysical Requirements:/b/ppPosition requires ordinary ambulatory skills and physical coordination sufficient to move about manufacturing/office locations; ability to stand, walk, stoop, kneel, crouch periodically for prolonged periods of time; manipulation (lift, carry, move) of light to medium weights of up to 40 pounds; arm, hand and finger dexterity; visual acuity to operate equipment, and read materials for prolonged periods of time; ability to sit, reach with hands and arms, talk, and hear for prolonged periods of time. Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, loud noise, bright lights, fumes or odour. Use of Personal Protective equipment is required and may include any of the following: safety glasses, safety shoes, lab coat, gloves, hair net, beard cover, safety apron, respirator./pp/ppOur Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one global team of 100,000 colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued./ph2Apply today! http://jobs.thermofisher.com/h2p/p
EHS Specialist - Industrial Hygiene
3M Company, Brockville, ON
3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter.Job Description:3M is seeking an EHS Specialist for its Personal Safety Division team, located in Brockville, ON. The successful candidate will make an impact by using their technical skills and knowledge to help the manufacturing facilities reduce hazards and risk in the workplace. The successful candidate will be frequently working closely with the technical support groups to help manage changes, reduce risk, and maintain compliance in a manufacturing environment. The industrial hygiene specialist will work amongst a group of Environmental Health & Safety (EHS) professionals on site and collaboratively with others across 3M North America. *Successful security clearance under the Canadian Controlled Goods Registration program is a mandatory pre-requirement for this position at this location. Please note the following are some (but not all) of the listed requirements for Controlled Goods Clearance:Must be a Canadian citizen normally residing in Canada, or must be a Permanent Resident normally residing in CanadaMust have valid and current identification (i.e.: driver’s license, passport, birth certificate)Must be able to provide a residential address and employment history of the past 5 yearsIf applicable, living outside of Canada during the past five years will require an international criminal name checkMain Responsibilities:In this role you will be part of an EHS Team where you will take the lead on developing and guiding site-specific industrial hygiene programs, activities, and initiatives including:Hearing conservation. Exposure assessmentsPersonal Protective Equipment (PPE)Designated substance control. Ventilation managementSite Radiation Safety Officer. Providing input for the site annual EHS planning cycle related to industrial hygiene.Coordinating activities and improvement efforts for the industrial hygiene elements of the EHS Management System through collaborations with other 3M subject matter experts in the fieldStaying current in trending activities related to the industrial hygiene discipline through attendance of technical conferences, membership in key professional association/trade association teams, and benchmarking activities with peers and/or strategic partners.Monitoring regulatory trends and activities related to industrial hygiene that could have an impact on our site operations.To set you up for success in this role from Day 1, 3M requires (at minimum) the following qualificationsBachelor's Degree from an accredited University, and/or education in Industrial Hygiene or Occupational Health and Safety.Additional qualifications that could help you succeed even further in this role include:Certified Industrial Hygienist (CIH)Equivalent experience as a safety professional in a manufacturing setting would be an asset.Safety professional designation such as CRSPIndustrial Hygiene experience in a private, public, or government environmentExperience in maintaining compliance to the Occupation Health and Safety Act and applicable regulations for industry in Ontario.Subject matter expertise in various technical fields of work such as heat stress monitoring, noise sampling, air sampling, ventilation performance testing, chemical exposure assessments, toxicology, preparing reports per Ontario Regulation for Pre-Start Health and Safety Reviews.Experience in the field of Environmental Health and Safety in a manufacturing environmentStrong change management understanding and leadership skills with the ability to influence others.Able to be a team player willing to develop yourself and others. Ability to work independently and in a team.Proven results in leading technical programs and challengesStrong knowledge of current health and safety regulations and standardsComputer proficiencyStrong oral and written communication skills​Work location: Brockville-ONTravel: In this role, you will be required to travel approximately 5% of the time, which may involve overnight stays.Relocation: May be authorizedWhat We Offer: Comprehensive Benefit Plan, RSP plan, Stock Purchase Plan, Incentive Plan, and Defined Contribution Pension PlanPaid time off over the winter holidaysHealth & Wellness subsidiesIndividual Development Plan and Tuition Reimbursement Program3M Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.We work to reflect the diversity of our global customers, suppliers and channel partners, and build on each individual employee’s abilities.At 3M, we know that inclusion is the key to unlocking the power of our diversity. An inclusive culture is one that supports and appreciates differences, and provides fair and equal opportunities for everyone. It’s a place where people realize they are respected for their whole and unique selves, and that they belong. Inclusion leads to engagement, which in turn fosters the collaboration, creativity and innovation that drive long-term growth - for 3M as well as for our people and our teams.Learn more about 3M’s creative solutions to the world’s problems at www.3M.com or on Twitter @3M_Canada or @3MNewsroom.3M Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.Our approach to flexibility is called Work Your Way, which puts employees first and drives well-being in ways that enable 3M’s business and performance goals. You have flexibility in where and when work gets done. It all depends on where and when you can do your best work.Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.3M Global Terms of Use and Privacy StatementCarefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at 3M are conditioned on your acceptance and compliance with these terms.Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms.
Specialist, Commercial Logistics - Wood Products
Produits forestiers Résolu, Montreal, QC
Resolute Forest Products, founded more than two centuries ago, is a global leader in the forest products industry. Through the years, it has built more than 20 predecessor companies and supported hundreds of communities. The company owns or operates some 40 facilities, as well as power generation assets, in the United States and Canada. Our 6,600+ employees work hard to produce quality market pulp, tissue, wood products and papers that are marketed in over 60 countries. Resolute offers a rewarding and safe work environment with opportunities and challenges that will help grow your skills. The location in Montreal, (Quebec, Canada), is seeking talent to fill the position of Specialist, Commercial Logistics - Wood Products. This job is full-time permanent. Do you want to help set up a contract management process and negotiate over hundred contracts per year? If you are a person who wants to put your negotiating skills to the fore, this position offers many challenges and rewarding opportunities. Your Challenges: You will be responsible for negotiating short, medium, and long-term strategic transportation agreements ensuring to most competitive and service-oriented outcome. You will also be responsible for managing supplier relationships and dealing with any issues that may arise. More specifically, you will focus on the following aspects: Commercial Logistics Oversee and manage existing contractual agreements so that Resolute access the most favorable terms given current and future considerations in the global forest products market, Resolute current and future footprint and changing logistic market dynamics. Continually assess and analyze market information and conditions to find new opportunities to reduce cost or tactically modify existing suppliers base or add new logistics suppliers. Develop and maintain day-to-day relationships with key vendors in specific areas of responsibility, ensuring that Resolute, as a key customer, derives optimal value from these relationships. Collect and analyze key market information supporting the negotiation and implementation of specific logistics programs with rail, trucking, marine and warehousing companies. Interact with the sales team to better appreciate customer needs in terms of service and contracts under negotiations. Provide information to sales and planning departments on strategic and tactical decisions impacting customers and operations. Management of freight rates database claims and reconciliation of payment discrepancies. Prepare expenditure approvals/contract justification for each of our suppliers. Your Team: Reporting to the Commercial Logistics Supervisor, you will be part of a results-oriented team whose members are encouraged to go above and beyond. Your profile : Bachelor’s degree in logistics operation management or production management Experience in negotiating with railways and marine companies, an asset 5 to 7 years of relevant experience working for a large public company in the manufacturing or distribution sector Has several contact within the transportation industry Bilingual (French/English) Strong technical and contract negotiation skills Strong analytical skills and ability to make sound decisions based on experience and Judgement Ability to manage multiple priorities and work collaboratively with others Since January 1, 2022, we have occupied new state-of-the-art, open-concept, collaborative offices at 1010 De La Gauchetière Street West (Bonaventure metro station). Resolute is firmly committed to placing greater emphasis on the principles of equity, diversity and inclusion to empower all employees to reach their full potential. We form a dynamic team whose diverse backgrounds and wealth of perspectives are one of the keys to our success. We offer an inclusive, rewarding and safe work environment with opportunities that will help grow your skills. Four core values influence everything we do at Resolute and help ensure our continued growth and success: Work safely Be accountable Ensure sustainability Succeed together Consult the Resolute Blog and follow us on LinkedIn, Instagram and Twitter to learn more about our company. Resolute Forest Products is committed to the principles of employment equity.
STO-RE 27R - Land and Resource Specialist
BC Public Service, Prince George, BC
Posting Title STO-RE 27R - Land and Resource Specialist Position Classification Scientific/Tech Off R27 - Res Union GEU Work Options Hybrid Location Fort St James, BC V0J 1P0 CAMackenzie, BC V0J 2C0 CAMultiple Locations, BC CA (Primary)Prince George, BC V2N4P7 CAVanderhoof, BC V0J 3A0 CASalary Range $80,652.20 - $91,992.70 annually Close Date 4/2/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Ministry of Forests Ministry Branch / Division Strategic Initiatives and Forest Landscape Planning Job Summary Influence and engage in complex natural resource management issuesThe Ministry of Forests is responsible for the stewardship of provincial Crown land and ensures the sustainable management of forest, wildlife, water and other land-based resources. The Ministry manages these resources in a manner that embraces economic, environmental and social goals of government.The primary focus of this Licensed Land and Resource Specialist is to develop strategic and creative management solutions to complex natural resource management issues, which involve multiple stakeholders and First Nations. This position bridges environmental, social and economic disciplines of natural resource management to advance policy, Ministry priorities and strategies, and operational delivery of stewardship outcomes. In this role, you will lead a diverse project team of multidisciplinary specialists across multiple agencies, responsible for the management, coordination and delivery of strategic initiatives from initiation through to conclusion.This is a great opportunity to work in a collaborative, energetic team environment and to gain valuable experience with diverse land-based ecosystems. If you are ready for the next step in your natural resource career, we encourage your application.Job Requirements: A Bachelor's Degree in a natural resource management related field (e.g., Forestry, Geography, or Natural Resource Management) or an equivalent combination of education/training, plus, three (3) or more years' experience working in a natural resource discipline; or, A Technical Diploma in a natural resource management related field (e.g., Forestry, Geography, or Natural Resource Management) or an equivalent combination of education/training, plus five (5) or more years' experience working in a natural resource discipline. Formal training in project management or an equivalent combination of related training and experience. Significant experience managing multiple projects or leading a component (e.g., sub-project) of a major project or regional initiative. Experience in managing project teams. Experience managing relationships with senior level partners and stakeholders. Experience or knowledge in implementing provincial and regional First Nations' consultation procedures. Experience or knowledge of conflict and dispute resolution principles and practices. Valid BC driver's licence. For questions regarding this position, please contact [email protected] .About this Position: There is currently one (1) permanent, full time position available. This position can be based in any of the following Ministry of Forests' offices: Fort St James, Mackenzie, Prince George, or Vanderhoof. Depending on the successful candidate's location, a bi-weekly isolation allowance may apply. Flexible work options are available; this position may be able to work up to two (2) days at home per week subject to an approved Telework Agreement. Employees of the BC Public Service must be located in BC at the time of employment. An eligibility list may be established to fill future temporary and permanent vacancies. This position is also posted as a Licensed Science Officer (Other) 3 via Requisition 110670 .Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants who self-identify as Indigenous (First Nations (status or non-status), Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award winning employer and offers employees competitive benefits , great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers .How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - A resume is required as part of your application; however, it may not be used for initial shortlisting purposes.Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition.Job Category Leadership and Management, Natural Resource Sector, Policy, Research and Economics, Scientific and Technical
LSO OTHR 3 - Land and Resource Specialist
BC Public Service, Prince George, BC
Posting Title LSO OTHR 3 - Land and Resource Specialist Position Classification Licensed Sc Off Other 3 Union PEA Work Options Hybrid Location Fort St James, BC V0J 1P0 CAMackenzie, BC V0J 2C0 CAMultiple Locations, BC CA (Primary)Prince George, BC V2N4P7 CAVanderhoof, BC V0J 3A0 CASalary Range $75,454.69 - $96,020.36 annually Close Date 4/2/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Ministry of Forests Ministry Branch / Division Strategic Initiatives and Forest Landscape Planning Job Summary Influence and engage in complex natural resource management issuesThe Ministry of Forests is responsible for the stewardship of provincial Crown land and ensures the sustainable management of forest, wildlife, water and other land-based resources. The Ministry manages these resources in a manner that embraces economic, environmental and social goals of government.The primary focus of this Licensed Land and Resource Specialist is to develop strategic and creative management solutions to complex natural resource management issues, which involve multiple stakeholders and First Nations. This position bridges environmental, social and economic disciplines of natural resource management to advance policy, Ministry priorities and strategies, and operational delivery of stewardship outcomes. In this role, you will lead a diverse project team of multidisciplinary specialists across multiple agencies, responsible for the management, coordination and delivery of strategic initiatives from initiation through to conclusion.This is a great opportunity to work in a collaborative, energetic team environment and to gain valuable experience with diverse land-based ecosystems. If you are ready for the next step in your natural resource career, we encourage your application.Job Requirements: Registered, or immediately eligible for registration, as a fully licensed professional with the British Columbia professional association as required by the specialty area (i.e. Forest Professionals BC, BC Institute of Agrologists, Engineers and Geoscientists BC). Note: immediately eligible for registration is defined as being able to transfer a current membership from an applicable jurisdiction to the BC association within six (6) months of employment. Confirmation of registration/eligibility is required before an offer of employment can be made. A Bachelor's Degree in a natural resource management related field (e.g., Forestry, Geography, or Natural Resource Management) or an equivalent combination of education/training, plus, three (3) or more years' experience working in a natural resource discipline. Formal training in project management or an equivalent combination of related training and experience. Significant experience managing multiple projects or leading a component (e.g., sub-project) of a major project or regional initiative. Experience in managing project teams. Experience working in natural resource management. Experience managing relationships with senior level partners and stakeholders. Experience or knowledge in implementing provincial and regional First Nations' consultation procedures. Experience or knowledge of conflict and dispute resolution principles and practices. Valid BC driver's licence. For questions regarding this position, please contact [email protected] .About this Position: There is currently one (1) permanent, full time position available. This position can be based in any of the following Ministry of Forests' offices: Fort St James, Mackenzie, Prince George, or Vanderhoof. Depending on the successful candidate's location, a bi-weekly isolation allowance may apply. Flexible work options are available; this position may be able to work up to two (2) days at home per week subject to an approved Telework Agreement. Employees of the BC Public Service must be located in BC at the time of employment. An eligibility list may be established to fill future temporary and permanent vacancies. This position is also posted as a Scientific Technical Officer (Resource) 27 via Requisition 110671 . Applicants who do not fully meet the required qualifications may be considered for this position, but at a lower classification.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants who self-identify as Indigenous (First Nations (status or non-status), Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award winning employer and offers employees competitive benefits , great learning opportunities and a chance to engage in rewarding work with exciting career development options. On top of the base salary, regular, full time Professional Employee Association members are also entitled to an allowance to cover professional fees, a 7% allowance in Lieu of Overtime Shiftwork and Standby (taken as time or money), and start off with 4 weeks of annual paid vacation. For more information, visit What the BC Public Service Offers .How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.Professional Designation: YES - Please include your registration number in your application. You must be registered, or immediately eligible for registration, as a Professional Forester with Forest Professionals BC; OR, a Professional Agrologist with the British Columbia Institute of Agrologists; OR, a Professional Engineer/Geoscientist with Engineers and Geoscientists BC. Note: immediately eligible for registration is defined as being able to transfer a current membership from an applicable jurisdiction to the BC association within six (6) months of employment. Confirmation of registration/eligibility will be required before an offer of employment can be made. If you do not meet this requirement, apply to the Scientific Technical Officer (Resource) 27 opportunity via Requisition 110671 .Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - A resume is required as part of your application; however, it may not be used for initial shortlisting purposes.Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition.Job Category Leadership and Management, Natural Resource Sector, Policy, Research and Economics, Scientific and Technical
Industrial Engineering Specialist
Maple Leaf Foods Inc., Hamilton, ON
The Opportunity: The Industrial Engineering team at Maple Leaf Foods supports all of Maple Leaf’s manufacturing facilities across North America. The Industrial Engineering team works alongside factory leadership and the corporate head office, located in Mississauga Ontario, to lead disciplined decision making, direction setting, and identification of opportunities to maximize efficiencies across the manufacturing network. We are seeking for an experienced IE specialist to join our team. The successful candidate will be responsible for establishing labour standards and tracking labour performance, identifying opportunities for improvement, as well as working on exciting opportunities to support medium / long-term strategic initiatives within Maple Leaf Foods. You will be partnered with a variety of stakeholders across an expansive cross-functional team (including marketing, R&D, operations, finance, etc…) to develop comprehensive and sustainable plans to meet the company’s objectives, goals, strategies, and measures. Success will be measured in the direct & indirect contributions the team has made in a challenging zero-based budget environment. Any MLF team member interested in being considered for this role are encouraged to apply online by February 28. Applications received beyond that date are not guaranteed consideration. Snapshot of a Day-in-the-Life: Establishment of Labour Standards - Measure, document, track, and update standards to ensure the correct costing of labour, packaging, and raw materials at our production facilities Master Capacity Planning - Lead the planning and management of MLF’s manufacturing capacities with the Supply Chain and the Commercial teams Product Development - Provide manufacturing insight (cost, capacity, capability) on product development / innovation opportunities for all business units Process Optimization - Line balancing, labour optimization, line debottlenecking, and waste elimination using IE tools like time studies, job analysis, and simulations Strategic Initiatives - Provide objective and analytical guidance to support the organization’s sustainable growth Other duties as required What You’ll Bring: Industrial Engineering (or equivalent) degree at a recognized post-secondary institution Professional Engineering Designation (or eligibility) 3 to 5+ years of relevant industrial experience (CPG, Food & Beverage, or high-speed manufacturing preferred), fundamental understanding of manufacturing required Practical experience with Industrial Engineering tools such as Labour Standards, Methods Analysis, Time Studies, and Line Balancing Knowledge of Sales & Operational Planning, Capacity Planning, Economical Order Quantity strategies Organized and capable of working independently while managing multiple priorities Advanced knowledge of Microsoft Excel and data management Experience with dynamic modelling and simulation attitude Technical curiosity and a questioning attitude Developed communication & interpersonal skills Continuous Improvement mindset Experience with SAP and SAP IBP an asset Knowledge of Microsoft Power BI an asset Project management experience and/or certification an asset What We Offer at Maple Leaf Foods: Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America. An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best. Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment. Defined Contribution Pension Plan with company matching that starts on your first day of employment. Learning and development opportunities, including workshops, ‘speaker series’ events, and resources that allow you to develop your skills and progress your career. Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional certification, or trades programs. Supporting our deep commitment to community impact, we offer up to two paid days annually to volunteer at a cause of your choice. About Us: We’re a carbon neutral food company on a purposeful journey to Raise the Good in Food through better nutrition, safer food and workplaces, more humane animal care, and environmental sustainability efforts that protect our planet. We care about our communities and commit to reducing food insecurity in Canada. Join us on the journey. Let’s build a better future, together. We’re passionate about food. For more than 100 years, we’ve made delicious, healthy protein that Canadians love under iconic national and regional brands, like Maple Leaf, Schneiders, and Greenfield Natural Meat Co. We’re on a journey to become the most sustainable protein company - not just in Canada - but on earth. We are carbon neutral. We are one of the only food companies in Canada to set science-based targets. We aim to reduce our environmental footprint by 50% by 2025. We’re a global food company with more than 13,500 team members. We operate sites in 20+ locations across Canada. We also have locations in the U.S. and Mexico, and do business in Asia. A diverse and inclusive work environment Championing diversity and inclusion is a critical component to advancing our collective purpose and vision and living the Maple Leaf Leadership Values. We believe in building, investing in, recognizing, and rewarding remarkable people who value an inclusive workplace, embrace all forms of diversity, and commit to including every voice in our collaborative environment. We’re so much stronger when we know we’re accepted and valued for who we are and what we each bring to the workplace. We embrace a strong, values-based culture Our eight Leadership Values are our north star. They guide the decisions we make for all our stakeholders: our consumers, our customers, our people, our communities, our shareholders, and the environment. Doing What’s Right Shared Value High Performance Diverse and Inclusive Teams Disciplined Decision Making Our Accountability Intense Curiosity Transparency and Humility We thank all applicants for their interest in exploring employment opportunities with Maple Leaf Foods; however, only those selected for an interview will be contacted. Applicants may be subject to a background check and must meet the security criteria designated for the position. Championing diversity and inclusion is a critical component to advancing our collective purpose and vision, living the Maple Leaf Leadership Values, and delivering winning results. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired; please contact our Talent Attraction Team at [email protected]. Disclaimer: Please note that salaries posted on sites other than the MLF Careers Page are not a reflection of Maple Leaf Foods and are an estimated salary range provided by that particular job board. Maple Leaf Foods offers competitive wages and an attractive total rewards package, which will be discussed during an interview with our Talent Team.
OpenText Technical Specialist
Deloitte,
Job Type:Permanent Work Model:Remote Reference code:125990 Primary Location:Toronto, ON All Available Locations:Burlington, ON; Calgary, AB; Edmonton, AB; Fredericton, NB; Halifax, NS; Kitchener, ON; Moncton, NB; Ottawa, ON; Regina, SK; Saint John, NB; Saskatoon, SK; St. John's, NL; Toronto, ON; Vancouver, BC; Victoria, BC; Winnipeg, MB Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Learn from deep subject matter experts through mentoring and on the job coaching. Be encouraged to deepen your technical skills...whatever those may be. Partner with clients to solve their most complex problems Be empowered to lead and have impact with clients, our communities and in the office. What will your typical day look like? By joining our team, you will contribute to our shared success and that of our clients. A key role in our Content Services practice to support clients in the scoping, design and implementation of content services solutions. You'll build lasting relationships with our team, while being integrated into sales cycles, delivery and the growth of our practice. You'll have the opportunity to work with us on various projects, engaging directly with clients, and delivering services with quality. Your passion for emerging technologies for clients will be an asset, driving your delivery as you leverage your skills and experience to adapt to various roles and clients. You will be involved in advancing the business by helping clients identify their needs, craft deliverables, provide recommendations to clients, and participating in practice development efforts.With us, you will lead at every level. You'll deliver client mandates, contribute to end-to-end advisory services, while learning and leveraging industry best practices. With our diverse team of talented professionals, you will contribute to the satisfaction of our clients, while we support your career growth and skills development.Your passion for lifelong learning means you'll continue to expand your knowledge, learn from others, and seek continuous opportunities to grow.About the team Our Content Services practice helps client with their end-to-end journey from upfront strategy through to implementation and operations. In this role, you will be helping to build our sales pipeline, engaging clients to present Deloitte's thought leadership, educating them on the "art of possible" and advising them to implement solutions and business processes that get to desired tangible outcomes. You will have an opportunity to work with industry experts, business stakeholders, and project delivery teams in a fast paced and collaborative environment. You will grow as a leader, as well as mentor others on their career path. We work with different vendors in the marketplace to bring the right solutions and capabilities to the table for our clients. We are a team that values continuous learning, coaching and mentorship, supporting each practitioner to recognize their full potential.Enough about us, let's talk about you You are someone who is: OpenText Content Server/Content Suite/Extended ECM experienced developer, administrator and architect. Experience with one or many: Content Server, xECM for SAP, Info Archive, Document Presentment. Exposure and/or experience in one of the following subject areas is an asset: Content services strategy Data archiving Technology innovation ideation, evaluation, and adoption Enterprise architecture User Experience (UX) 5-7 years of hands-on technology implementation experience, including some or all of: OpenText Script development OpenText Technology: Content Server, Archive Center/Server, Directory Services OpenText application components: web reports, live reports, forms, form templates, workflows SAP ABAP development Object oriented programming, preferably Java or .NET. Front-End (JavaScript, HTML, CSS) development Web Services (REST, SOAP) development Experience with various aspects of technology solution implementation, such as: Technical specification development Feature implementation and unit testing COTS software platform installation and configuration with specific experience around OpenText applications Data / information model development Data / content migration Knowledge of data integration tools and platforms such as Microsoft SQL Server Integration Services (SSIS), OpenText Magellan Integration Center or similar Understanding of relational DB fundamentals including data modelling and design, and performance troubleshooting Understanding of web application technologies and architectures OpenText certifications will be considered an asset. Able to conceive and communicate new ideas and conceptualize innovative approaches and solutions. Bilingualism (English, French) will be considered an asset. College, bachelor's degree or equivalent work experience with specialization in Management Information Systems, Computer Science, Software Engineering or other IT related disciplines Total RewardsThe salary range for this position is $84,000 - $175,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: User Experience, .NET, Test Engineer, Developer, ERP, Technology, Engineering
Technical Support Cybersecurity Engineer
Microsoft Canada, Vancouver, BC
With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we help customers and partners resolve their issues quickly, prevent future problems from occurring, and demonstrate new ways to achieve more from their Microsoft investment. Applications & Infrastructure - the largest and fastest growing group in CSS - provides Microsoft’s commercial customers with timely technical expertise to address their business-critical challenges and partners with them to advance global, cross-cloud solutions that enable their people and empower the world.In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Cybersecurity Engineer you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth by honing your problem-solving, collaboration and research skills, and developing your technical proficiency.Cloud Focus: These customers and products are our future even if they cannibalize our presentCloud Speed: Cloud products change much faster than on-premises products, so readiness requires a new mentalityCloud Ownership: We own the switches, the drives, the servers, and the service code – we should be able to fix anything that happensOne Microsoft: Support boundaries are (almost) obsolete in the cloud, so let’s not use them to negatively impact the Cloud ExperienceCloud Evangelism: The Cloud is new and can seem scary, so we need to encourage customer and engineers to adopt itThis role is flexible in that you can work up to 100% from home within the Vancouver area. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.   Individual Contributor
ADMN O 24R - Procurement and Contract Specialist
BC Public Service, Fort Nelson, BC
Posting Title ADMN O 24R - Procurement and Contract Specialist Position Classification Administrative Officer R24 Union GEU Work Options Hybrid Location Burnaby, BC V3J 1N3 CACampbell River, BC V9W 6Y7 CACreston, BC V0B 1G6 CAFort Nelson, BC V0C 1R0 CAFort St John, BC V1J6M7 CAHope, BC V0X 1L0 CAKelowna, BC V1Z 2S9 CAMultiple Locations, BC CA (Primary)Nanaimo, BC V9T 6L8 CANelson, BC V1L 6K1 CAPort Moody, BC V3H 5C9 CAPrince George, BC V2N4P7 CASurrey, BC V4P 1M5 CAVancouver, BC V6B 0N8 CAVernon, BC V1T 9V2 CAVictoria, BC V9B 6X2 CAWilliams Lake, BC V2G 5M1 CASalary Range $73,855.42 - $84,134.34 annually, plus $53.13 bi-weekly Isolation allowance for Fort Nelson Close Date 4/5/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Children & Family Development Ministry Branch / Division Procurement Branch, Finance and Corporate Services Job Summary Bring your contract management and negotiations expertise to this career opportunityThe Ministry of Children and Family Development provides services that support healthy, safe environments where children and youth are connected to their family and community. The ministry delivers the majority of its services locally through contracted agencies as well as through centrally administered provincial programs.The Procurement Branch supports the Ministry's program areas by providing procurement and contract management services.The Procurement and Contract Specialist is responsible for managing the Ministry procurement life-cycle for a variety of simple to complex procurement and contracting opportunities with some considered high profile and politically sensitive.Job Requirements: Degree, diploma, designation (i.e. CPPB, CPPO, SCMP, PMP, etc.) or equivalent in related field (i.e. procurement and contract management, project management, business administration, commerce, risk management or law). Three (3) years or more of experience in the full procurement life cycle and analyzing complex issues, evaluating options and recommending solutions. Two (2) years or more of experience leading or facilitating projects for diverse client groups. An equivalent combination of education and experience may be considered. Preference may be given to applicants for any of the following : Five (5) years or more of experience in the full procurement life cycle and analyzing complex issues, evaluating options and recommending solutions. One (1) year or more of experience with public sector procurement. Experience with contract and/or financial management. Project Management Professional (PMP) and/or Supply Chain Management Professional (SCMP) designation. For questions regarding this position, please contact Michael Mulder @ [email protected] .About this Position: Two (2) positions available. These positions can be based out of any of the locations listed above. Flexible work options are available; this position may be able to work up to 4 days at home per week as per the Telework Agreement. Employees of the BC Public Service must be located in BC at the time of employment. Please refer to MyHR for more informationon Isolation Allowances . An eligibility list may be established to fill both current and/or future permanent vacancies.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service can help Indigenous applicants (First Nations [status or non-status],Métis or Inuit) interested in BC Public Service job positions.The BC Public Service is an award winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .How to Apply: Your application must clearly demonstrate how you meet the job requirements list above.Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR.If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Administrative Services, Finance
LMS / Learning Specialist
Equest, Toronto, ON
Why is this role so great? The Learning Management System (LMS) Content Administrator is responsible for ensuring effective administration of Teknion's learning management system including, posting new content, troubleshooting administrative and user issues, ensuring accurate audience assignments, developing content and reporting.This individual is an effective communicator and collaborative team member. They are committed to providing our employees and clients with exceptional learning experiences. What is this role responsible for? Facilitate end-user training for internal administrators by providing both technical and administrative support for in-classroom and online learning. Develop and document processes or policies to ensure consistent use of the system. Create and oversee an efficient and effective content management system. Establish and maintain design standards and document version control to increase the effectiveness and efficiency of learning content. Collaborate with sales and manufacturing teams to develop and deliver appropriate learning modules and evaluation tools. Design and upload program content for various audiences across Teknion to support all learning formats. Manage content development strategy, design standards and future roadmap planning efforts. Test all changes to the LMS, posts and modules; ensure accurate audience assignments and assessment scoring. Identify, troubleshoot and resolve problems with course design, LMS new functionality and infrastructure Manage new and existing vendor relationships. Oversee the installation of all system updates, upgrades, integrated tools and other software integrated with the LMS. Compile and communicate performance metrics for online and classroom training courses in order to measure training effectiveness. Make recommendations on future improvements to content management, workflow processes and user experience. Maintain strong competencies related to instructional design and technology based learning. Contribute both ideas and expertise in the development of relevant and value-driven training efforts. Recommend future improvements to content management, workflow processes, and user experience to improve learner experience and business impact. Collaborate with sales and manufacturing team members to fulfil department strategy by proposing and providing training on the best use of the LMS. Build advocacy for the continued adoption of the LMS. What is required for this role? Bachelor's degree in Human Resources and/or Adult Learning Certifications Minimum of three years' experience supporting an LMS such as Docebo (preferred) and working in instructional design Learning development background a plus to include designing programs at the organizational level. Proficient with course development software and technologies such as Articulate, Captivate, SCORM Exceptional project management skills with proven ability to organize plan and execute projects against deadlines Professional and diplomatic communicator with all levels of internal and external stakeholders. Ability to explain instructions, policies, procedures and to present findings and conclusions clearly, concisely and appropriately for the audience Highly self-motivated, driven and works with a sense of urgency A positive and focused approach to work Demonstrated mindset to grow and continually learn Ability to problem solve, identify trends, extract insights from analytics and data, and recommend improvements and actions. Teknion is committed to supporting a culture of diversity and accessibility across the organization, starting with the hiring process. It is our priority to remove barriers to provide equal access to employment. Teknion welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. All information received in relation to accommodation will be kept confidential. By applying for a position with Teknion, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Teknion's employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, credit check and criminal check. You will be notified during the hiring process which checks are required by the position.Why should you grow with us! Competitive Salary Company Paid benefits Group RRSP plan Pension Plan Excellent work environment and culture Corporate perks and discounts year round Our People