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Integration Specialist - Permanent Full-Time
United Way of Calgary and Area, Calgary, Alberta
United Way works to improve lives by mobilizing our community to create lasting social change. We are 100% local and ensure programs are available to support Calgarians when they need them the most. United Way invests in programs and collaborations that tackle root causes of social issues, connecting Calgarians with opportunities that help them flourish. Reporting to the Director, IT Operations, the Integration Specialist is a key member of the IT team.  This role manages all aspects of data integrations.  This role will also manage databases, automation and Azure technology data stack.  What you will do Applications / Technical Specialist + Integrations Specialist Investigate, troubleshoot, and fix integrations Architect, develop, test, deploy, and document integrations changes that meet functional requirementsSupport code reviews for the deployment of integrations Architecture and Solutions DesignProvide solution approaches, roadmaps, technical leadership while partnering across IT, operations, and business stakeholders to drive the development of the end-to-end technical solution architectureIdentify and leverage technologies, tools, principles, and best practices to better support transformational initiatives and future growth strategiesArticulate business needs into logical flow diagrams and data flows Business Analyst skillsLead analysis around business process and translating challenges and opportunities to technical solutionsWork with business teams to understand business processes, and advocate for the best technology solution, ensuring recommendations are efficient, effective and secure Database & Integration Subject Matter ExpertIdentify business processes and translate to technical requirementsProvide input, direction, and execution on data integrations and databases, including definition, deployment, and refinementAdvocate  for adopting industry best practices where necessary or requiredReview and submit change requests that come to the Change Advisory Board Database ManagementDevelop, manage and test backup and recovery plans for databasesMaintain database and applications in production and non-production environments.Communicate regularly with technical, applications, and operational staff to ensure database integrity and securityManage operational responsibility for all production database environments at United Way     What you will bring  Experience Post secondary degree or diploma in IT, Computer Engineering Technology, or related discipline. An equivalent combination of proven training and experience is also acceptable.Experience with Cloud technologies – Azure: DataFactory, Functions, Logic Apps, Data Lake, Synapse, Storage Account, KeyVault, VMs, Data Catalog, DevOps pipelines, ARM templates, boards or similar experience with AWS/GCP,  .NET framework, working with API, working with scripting languages such as Python or similar.  Experience with testing automation is an asset.Experience with business intelligence development and tools such as Power BI or SSRS. A MSCA certificate in SQL 2016 BI development would be an asset.DevOps experience – version control tools and automated deployment (CI/CD) tools.Proven experience designing integrations and managing databases. Attributes Strong written and verbal communication skills, including interpersonal and customer service skillsAbility to collaborate and communicate well with othersAbility to manage and coordinate multiple projects concurrentlyExcellent problem-solving skills both technically and when working with others Remains current with industry best practicesSome hours outside of regular business hours (weekend/evening) may be required for support  United, we make the biggest differenceUnited Way is a not-for-profit organization that has played a vital role in our community for over 75 years. As a social impact organization, our mission is clear: we mobilize communities for the common purpose of working together to create lasting social change. In addition to meaningful work where you can have an impact, United Way also offers a comprehensive compensation and benefits package, and flexible working hours.  Our Commitment to an Inclusive CultureWe are committed to creating an inclusive culture where everyone feels valued and respected, and that reflects the diversity community we serve. We encourage candidates from diverse backgrounds and with a wide range of abilities. To ApplySend cover letter with salary expectations, and resume (PDF) by 4pm – May 13, 2021 to [email protected]Subject Line:  Integration Specialist – Your Name. To learn more about United Way of Calgary and Area, please visit our website at www.calgaryunitedway.org.  We thank all applicants for their interest and effort in applying for this position, however, only those being considered will be contacted.
Family Initiatives – Family Specialist
Hull Services, Calgary, Alberta
About Us:Hull Services is a charitable, multi-service organization that offers a range of evidence-based and evidence-informed programs to support children, youth and families to overcome challenges and build resilience. Hull’s programs and services include prevention, early intervention, in-home support, kinship and foster care, group care, school day treatment, therapeutic campus based care, secure and stabilization programs, supported interdependent living and education and training services. Located in Calgary, we have been serving Alberta’s young people and families for over 50 years, and support over 4000 individuals annually.The Program:Family Initiatives provides in-home support services to families where one or more of their children may be at risk of out of home placement, or where a child is being reunified with their family. The program collaborates with all family members to strengthen, preserve and reunify. By engaging and teaching new skills, families are empowered to improve their own lives.The Position:The Family Initiatives program is looking for a regular, full time Family Specialist.The schedule for this role is mostly Monday to Friday and requires a willingness to work a flexible, non-structured workweek including evenings and weekends when necessary. Family Specialists work to increase functioning and overall familial wellness.Duties and Responsibilities:Provide home-based treatment and support for approximately 5 to 7 families at a time.Engage, assess and develop therapeutic relationships with family members to identify treatment goals, treatment rationales and implementation plans.Develop and implement effective treatment interventions to improve family functioning by providing individual and family-oriented education, counselling and skills training.Advocate for families and children in schools, communities, courts, mental health and social service agencies as needed.Assist families in planning for respite services (when necessary).Arrange and advocate for adjunctive services as needed.Assist each family, as appropriate, in meeting their basic needs for housing, food, transportation, employment, day care, social support networks, etc. Work closely and cooperatively with the family's caseworker (if applicable) and other relevant professionals involved in intake, adjunctive services and follow up.Participate in the evaluation processes and procedures and actively promote quality standards for the profession.Provide on-call support to families as a part of the program’s on-call team.Provide services to families in accordance with the policies and procedures of Hull Services to ensure humane, individualized treatment is planned, sensitive to cultural differences and designed to foster strengths in the family.Participate in a close consultation relationship with the Program Coordinator and work within the policies and procedures outlined for the program.Keep thorough and up-to-date program participant records, develop individualized treatment plans, professionally document treatment and termination reports.In general, behave in ways that promote cooperation and harmony and foster a positive, optimistic environment for children, families, colleagues and others.Skills and Qualifications:Degree or diploma in Human Services or Social Sciences.Relevant experience in working with youths and their families and knowledge of crisis intervention, communication skills and family education.Ability to model appropriate behaviours and exercise good clinical judgment in working with distressed individuals and families.A Police Information Check, which includes a vulnerable sector search, is required (or is in process of being completed) prior to employment.A Child Intervention Record Check.Reliable transportation, valid driver’s license, adequate automobile liability insurance and ability to drive Agency vehicles is preferred (min. 2 years driving experience with a class 5/GDL class 5 license).Completion of ASIST, First Aid, Therapeutic Crisis Intervention and Certified with CYCAA would be considered an asset.Completion of coursework and/or certification in Brain Development or Trauma Informed Care is an asset. Some suggested courses include:   The Brain Story Certification through the Alberta Family Wellness Initiative (AFWI): www.albertafamilywellness.org The Trauma Informed Care E- Learning Modules through Alberta Health Services: https://www.albertahealthservices.ca/info/Page15526.aspx orCalgary and Area Child Advocacy Centre “Being Trauma Aware” online course: https://trauma.respectgroupinc.com To Apply:If interested, please direct your cover letter and resume to [email protected]      Please indicate “Your Full Name – Family Specialist” in the subject line of your email.The deadline for application is Wednesday, May 5, 2021Note - only applicants who have been shortlisted for an interview will be contacted.We are proud to foster a workplace free from discrimination. We strongly believe that a diversity of experiences, perspectives, and backgrounds will lead to a better environment for our employees and better services for our young people and families.
Family Initiatives – Family Specialist
Hull Services, Calgary, Alberta
About Us:Hull Services is a charitable, multi-service organization that offers a range of evidence-based and evidence-informed programs to support children, youth and families to overcome challenges and build resilience. Hull’s programs and services include prevention, early intervention, in-home support, kinship and foster care, group care, school day treatment, therapeutic campus based care, secure and stabilization programs, supported interdependent living and education and training services. Located in Calgary, we have been serving Alberta’s young people and families for over 50 years, and support over 4000 individuals annually.The Program:Family Initiatives provides in-home support services to families where one or more of their children may be at risk of out of home placement, or where a child is being reunified with their family. The program collaborates with all family members to strengthen, preserve and reunify. By engaging and teaching new skills, families are empowered to improve their own lives.The Position:The Family Initiatives program is looking for a regular, full time Family Specialist.The schedule for this role is mostly Monday to Friday and requires a willingness to work a flexible, non-structured workweek including evenings and weekends when necessary. Family Specialists work to increase functioning and overall familial wellness.Please note – this posting is for an additional position from the one posted on April 22, 2021.Duties and Responsibilities:Provide home-based treatment and support for approximately 5 to 7 families at a time.Engage, assess and develop therapeutic relationships with family members to identify treatment goals, treatment rationales and implementation plans.Develop and implement effective treatment interventions to improve family functioning by providing individual and family-oriented education, counselling and skills training.Advocate for families and children in schools, communities, courts, mental health and social service agencies as needed.Assist families in planning for respite services (when necessary).Arrange and advocate for adjunctive services as needed.Assist each family, as appropriate, in meeting their basic needs for housing, food, transportation, employment, day care, social support networks, etc. Work closely and cooperatively with the family's caseworker (if applicable) and other relevant professionals involved in intake, adjunctive services and follow up.Participate in the evaluation processes and procedures and actively promote quality standards for the profession.Provide on-call support to families as a part of the program’s on-call team.Provide services to families in accordance with the policies and procedures of Hull Services to ensure humane, individualized treatment is planned, sensitive to cultural differences and designed to foster strengths in the family.Participate in a close consultation relationship with the Program Coordinator and work within the policies and procedures outlined for the program.Keep thorough and up-to-date program participant records, develop individualized treatment plans, professionally document treatment and termination reports.In general, behave in ways that promote cooperation and harmony and foster a positive, optimistic environment for children, families, colleagues and others.Skills and Qualifications:Degree or diploma in Human Services or Social Sciences.Relevant experience in working with youths and their families and knowledge of crisis intervention, communication skills and family education.Ability to model appropriate behaviours and exercise good clinical judgment in working with distressed individuals and families.A Police Information Check, which includes a vulnerable sector search, is required (or is in process of being completed) prior to employment.A Child Intervention Record Check.Reliable transportation, valid driver’s license, adequate automobile liability insurance and ability to drive Agency vehicles is preferred (min. 2 years driving experience with a class 5/GDL class 5 license).Completion of ASIST, First Aid, Therapeutic Crisis Intervention and Certified with CYCAA would be considered an asset.Completion of coursework and/or certification in Brain Development or Trauma Informed Care is an asset. Some suggested courses include:   The Brain Story Certification through the Alberta Family Wellness Initiative (AFWI): www.albertafamilywellness.org The Trauma Informed Care E- Learning Modules through Alberta Health Services: https://www.albertahealthservices.ca/info/Page15526.aspx orCalgary and Area Child Advocacy Centre “Being Trauma Aware” online course: https://trauma.respectgroupinc.com To Apply:If interested, please direct your cover letter and resume to [email protected]      Please indicate “Your Full Name – Family Specialist” in the subject line of your email.The deadline for application is Wednesday, May 12, 2021Note - only applicants who have been shortlisted for an interview will be contacted.We are proud to foster a workplace free from discrimination. We strongly believe that a diversity of experiences, perspectives, and backgrounds will lead to a better environment for our employees and better services for our young people and families.
Network Coordinator and Training Specialist (HR348)
Carya (formerly Calgary Family Services), Calgary, Alberta
At carya (formerly Calgary Family Services), we know that the strength of our community is rooted in its people.  That’s why we’ve dedicated more than 110 years of service to creating healthier, more connected communities in Calgary.With numerous programs for youth, families, and older adults, we provide a spectrum of mental health and social inclusion services for people of all ages - from babies to youth to older adults - and their support networks. Our highly skilled team encourages thousands of Calgarians each year to discover their full potential and build flourishing relationships with their families and community.This position reports to a Manager and is part of the Multigenerational Wellness in Community department. Position Summary The Network Coordinator and Training Specialist plays a supporting role to The Way In, a long-term collaborative program serving older adults in Calgary that operates as a network of four agencies:  Calgary Chinese Elderly Citizens’ Association (CCECA), Calgary Seniors’ Resource Society (CSRS), Carya Society of Calgary (carya) and Jewish Family Service Calgary (JFSC).  The Way In provides a variety of supports to assist older adults in connecting to required programs and services that promote independence, healthy aging and social wellbeing.  This role also supports the coordination and consultation for relevant social work training programs to carya staff, partners and other stakeholders through carya’s certified Training Institute.Within the The Way In Network, carya is the backbone organization, providing ongoing support for program coordination, professional development and collaborative program initiatives.  The Network Coordinator plays a key role in supporting the network and network leaders in meeting the goals of the network and achieving network objectives.  In order to promote further coordination across the agencies, this position rotates work time between each agency office location.In addition, the Network Coordinator and Training Specialist will act as a social work consultant, involved in the planning, implementation, and monitoring of social work continuing education for approved individual courses/conferences as part of carya’s Training Institute.Network Coordination ResponsibilitiesSupport Aligned Network Activities For the purpose of creating consistent, high quality and integrated services for older adults across Calgary, the Network Coordinator and Training Specialist works to leverage skills, talents and resources across organizations to support each other in creating positive change in a diverse and dynamic community.  The Network Coordinator fosters a cooperative and mutually beneficial relationship within the Network, while acknowledging the distinct mandate of each Member organization.Under the direction of the designated Chair, supports the convening of the Supervisor Table on a regular basis.Facilitates and coordinates the implementation of activities determined at the Supervisor Table – this may involve collecting information, gathering stakeholders, coordinating sub-committees and/or developing communication materials to advance the work of the network.Supports the implementation of strategies or initiatives as directed by the Leadership Committee. Liaison for the network partnership with Distress Centre Calgary and oversight for contract requirements in the operation of 403-SENIORS and related reporting.Coordinates and compiles collective impact data as per established processes.Works with consultants and/or subject matter experts when required for network projects and initiatives.In collaboration with network representatives, develops initiatives that enhance quality and integration of The Way In services across the network.Participates in the promotion of The Way In Network and services at community events.Network Professional Development and Training The Network Facilitator promotes excellent service provision across the Network through appropriate professional development activities and opportunities for sharing of information across teams. In collaboration with network supervisors, develops and implements an annual training  plan for  Outreach Workers across the network – this includes planning topics, coordinating facilitators/logistics, ensuring ACSW credit eligibility, evaluation of sessions and facilitation as appropriate.Maintains standardized training manuals with regular review at Supervisor Table.Supports the development of standardized tools that enhance the delivery of The Way In services across partner organizations (ie. Assessment, Service Plans, Presentation Templates…).Support Policy and System Change Activities The Network Coordinator supports the Leadership Committee in educating policymakers and elected officials about effective and emerging strategies for working with older adults.  Through program measurement and outcome data, the Network Coordinator compiles information that may inform policy and program decisions related to older adults. Supports the implementation of the annual work plan as developed by the Leadership Committee.Liaises with community stakeholders as required and represents the network on committees as determined by the Leadership Committee.Prepares and/or compiles reports and other information as required by assigned projects or requested by network committees.Coordinates community meetings on behalf of the Leadership Committee as required.Training Specialist ActivitiesServes as a social work consultant for approved individual courses/conferences through carya’s Training Institute.Participates in and monitors the planning and implementation of the carya Training Institute courses and conferences. Assesses the educational needs of social workers across the agency (including The Way In Network) to inform course sourcing and development. Reviews or develops learning objectives for each course or conference.Plans, administers and monitors carya’s Training Institute continuing education courses.Works with other designated staff to stay current on the CE requirements in all jurisdictions for which CE credit is offered. Ensures the provider infuses cultural awareness and diversity into courses and the overall program.Resolves grievances related to any training provided by carya’s Training Institute.Evaluates data and consolidates feedback for all courses/conferences offered through carya’s Training Institute. Qualifications and ExperienceAn undergraduate degree and registration as a Social Worker in good standing with the ACSW is requiredA minimum of 5 years experience in the non-profit sector is preferred and experience in project management and working with older adults would be a definite asset.  Strong communication, facilitation and organizational skillsExperience in developing and/or delivering training in an adult learning environment is preferredA positive attitude and the ability to build cohesion across multiple stakeholder organizations is essentialCompletion of the Alberta Wellness Core Brain Story is an asset Please note the successful candidate must successfully complete a Criminal Record Check, including vulnerable sector search, within the past year. Full Time Regular (1.0 FTE, 37.5 hours per week) $54,421 - $65,563 per annum Competitive benefits package, flexible work schedule & supportive work environmentClosing DateMay 23, 2021If you are seeking a genuine challenge in a workplace where excellence is valued and the atmosphere is supportive, please send your résumé and cover letter to:   carya Human Resources at [email protected]caryacalgary.ca Carya is an equal opportunity employer. Persons from diverse groups are encouraged to apply. We wish to thank all applicants for their interest, however, only those selected for interviews will be contacted.
103189 - Clinical Nurse Specialist, Regional Home Health
Vancouver Coastal Health, Vancouver, BC
Clinical Nurse Specialist, Regional Home Health Job ID 2023-103189 City Vancouver Work Location VGH 12th & Oak Work Area 520 West 6th Avenue, Vancouver Home Worksite 00 - Excluded - VCHA Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Nursing Salary Grade 09 Min Hourly CAD $54.19/Hr. Max Hourly CAD $77.89/Hr. Shift Times 0800-1600 Days Off Saturday, Stats, Sunday Salary The salary range for this position is CAD $54.19/Hr. - CAD $77.89/Hr. Job Summary Come work as a Clinical Nurse Specialist with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for a Clinical Nurse Specialist to join the Regional Home Health at Vancouver General Hospital. Apply today to join our team! Reporting operationally to the VP - Richmond Community Services & Executive Director, Regional Home Health, Administration, and with professional accountability to the VCH Vice President Professional Practice, the Clinical Nurse Specialist (CNS), Regional Home Health is responsible for providing leadership and direction in the delivery of nursing care and the formulation of organizational policies relevant to such care. The CNS works within the organization’s leadership framework to foster, facilitate and achieve the highest standards of service delivery and leads in the planning, development and implementation of clinical policies and programs designed for improving patient/client care. The CNS will work collaboratively with Program Managers, Medical Directors, Clinical Educators, Nurse Clinicians, staff nurses, and others members of the interdisciplinary team to pro-actively move nursing practice forward at the regional, provincial and national levels. As a Clinical Nurse Specialist with Vancouver Coastal Health you will:Be responsible for providing leadership and expert advice in the area of nursing clinical practice and advancing the area of nursing clinical practice through professional development, education, communication, consultation and research.Be consistent with the policies, standards and objectives of VCH and the health service delivery area, maintains administrative responsibility and authority while participating in decision-making, goal setting, policy development and program planning designed for improving the quality of Regional LTC services.Be responsible for standards of practice, stays current with literature on nursing practice and promotes the advancement of a research, theory, and evidence-based autonomous practice of nursing.Facilitate the provision of LTC services across the continuum of care collaborating with acute and gerontology care partners through the support for, and participation in, quality and utilization improvement initiatives.Provide leadership and expert consultation to Long Term Care staff, clients and families/significant others.Work collaboratively with Directors, Medical Directors, Managers, nurses and other members of the interdisciplinary team. Qualifications Education & ExperienceMasters degree in Nursing; plus current practicing registration as a Registered Nurse with the British Columbia College of Nurses and Midwives (BCCNM).A minimum of five (5) year’s recent related experience working in a health care setting with a focus in home health and in a progressive leadership role.Canadian Nurses Association certification in a related specialty or membership in related provincial, national and/or international professional association(s) home health preferred.Knowledge & AbilitiesEffectively collaborates to build relationships that promote the achievement of cooperative goals and contribute to an atmosphere of trust and mutual respect.Develops and maintains strong relationships with key internal and external partners to promote and enhance services provided with trauma informed, cuturally safe approach to equity, diversity and indigenous culturally safety.Professionally consults to enable the successful sharing of expertise with caregivers, patients/clients, families/significant others, other members of the public, and colleagues.Proficiently provides and vigilantly evaluates education/orientation on complex advanced practices and abilities to ensure skills levels are acquired or maintained by team members to meet overall practice and care standards.Utilizes expert acute clinical evaluation skills to assess needs of the patient/client and their families/significant others.Skillfully, and in consultation with academic institutions and professional bodies, identifies/develops discipline specific standards for teaching and education.Collaboratively leads in the identification, planning and implementation of ongoing activities to support research initiatives.Effectively leads and directs staff by providing a work environment that fosters motivation and respectful relationships, and enables decision-making.Exhibits advanced verbal, written, and technological communication and presentation skills when disseminating information/advice and/or promoting the use of research findings.Applies knowledge of a wide range of cross-cultural and diversity issues within a health care environment. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
HEALTH AND SOCIAL SERVICES AIDE (Recall List)
Cree Board of Health and Social Services of James Bay (CBHSSJB), Montreal, QC
SUMMARY OF THE POSITIONPerson in a home, residence, group home or other facility of similar nature, who is responsible for a range of tasks aimed at supporting the user and his family or at compensating for his disabilities in performing daily activities or domestic tasks. Must also work at promoting the user's integration and socialization in individual and community activities.In the performance of his duties, the health and social services aide sees to users' hygiene, well being and comfort and meets their general needs. Installs certain devices and provides specific care for which he has been trained. Also prepares meals and performs domestic tasks.Reports his observations on the needs of the users' and his family to the persons in charge and to team members. In collaboration with other workers, contributes to identifying the needs of the user, developing a service or intervention plan and implementing such plan.REQUIREMENTSEducation and Experience: * High School Diploma.Or* DEP in Homecare.* No specific experience.Alternative Profile:No specific diploma and; Three (3) to four (4) years of related experience. Knowledge and Abilities:Ability to write short reports;Excellent listening and communication skills;Sense of accountability, resourcefulness and vigilance;Capacity to establish interpersonal relations;Capacity to work in a multi disciplinary team;Must possess organizational skills and keen sense of observation.Language:Fluent in Cree and English;Fluency in French is an asset.Other:Occasional after hours' availability;Valid driver's permit class 4B meeting the standards of the Société d'assurance automobile du Québec and the Ministère des Transports du Québec.Excellent driving record: Driving Record Request (SAAQ clic online Services - Citizens).
Marketing Specialist
Huatong International Holding Ltd, Toronto, ON, CA
Position: Marketing SpecialistLocation: Torotno, ONJob Type: Full-Time, PermanentKey Responsibilities:Conduct research and analysis on the international students, understanding the needs of potential clients, market trends, and competitive conditions.Develop and implement marketing and advertising strategies to enhance our brand visibility.Engage actively in social media management across platforms like WeChat, Xiaohongshu, and TikTok, ensuring active engagement with our audience.Organize and participate in events and programs for publicity and student engagement.Build and maintain positive relationships with international students, address their inquiries, provide consultation services.Develop and maintain relationships with various partners such as educational institutions, immigration lawyers and consultants, etc., to expand business channels.Regularly write marketing reports, analyze market trends, performance data, and provide improvement suggestions to optimize marketing strategies.Qualifications:Fluency in English.Proven experience in marketing, social media management, or a similar role.Strong understanding of the Canadian education system and university application processes.Excellent communication and interpersonal skills.Outgoing personality, capable of working independently and in a team environment.Salary:$32.50 per hourExpected hours:35 per weekSchedule:Monday to FridayEducation:College diploma or equivalent experience (required)Experience:Marketing 1 year (required)Ability to Commute:Toronto, ON M2H 0A9 (required)Ability to Relocate:Toronto, ON M2H 0A9, Relocate before starting work (required)Work Location:In person
Population Health Program Specialist
Interior Health Authority, Vernon, BC
Position SummaryVernon Health Centre is hiring a permanent full time Population Health Program Specialist! This position is with the Communicable Disease Unit and is onsite at the Vernon Health Centre. The area of specialty is communicable disease investigation and follow up, including sexually transmitted infections and Tuberculosis case and contact follow up.Hours of work are Monday to Friday from 08:30 to 16:30.Interior Health offers a comprehensive benefit package which includes:• 4 weeks’ vacation• Insurance premiums paid by Interior Health• Medical Services Plan• Extended Health Coverage• Dental Health Coverage• Pension PlanAbout the role:The Program Specialist will practice in accordance with British Columbia College of Nurses and Midwives (BCCNM) professional practice and scope of practice standards as well as within a client and family centered care model. The Program Specialist uses advanced and comprehensive knowledge and skills, critical thinking and judgment in the program area to provide leadership through collaboration in the development, implementation and delivery of Population Health Services programs across Interior Health (IH). The Program Specialist applies nursing theory, knowledge transfer through evidence informed best practice and leadership concepts in providing clinical guidance, education and resource support to front line health care providers, Medical Health Officers, and a range of health, social services, education personnel and organizations. The Program Specialist engages and collaborates with internal and external stakeholders to develop and implement programs, guidelines and protocols, monitors for best practice, participates in quality assurance and improvement initiatives such as those promoting maternal, child and youth health (e.g. Healthy Start and Healthy Schools), and ensures timely response to emerging situations (e.g. immunization response to communicable disease outbreaks).About Vernon BC:Vernon is a major vacation destination for those flocking to the Okanagan Valley and is one of those rare cities where unsurpassed beauty and an abundance of recreational and cultural activities combine to create an exceptional quality of life enjoyed by residents and visitors alike. The rocky, forested headlands and sheltered, sandy bays await you on the east side of Okanagan Lake, just a few miles south of Vernon. This is an area of undulating bench land dominated by stands of Ponderosa pine and Douglas fir, set between the rolling hills of the Thompson Plateau to the west and the peaks of the Monashee Mountains to the east. Apply today to join our amazing team!QualficationsEducation, Training and ExperienceGraduate of an approved School of Nursing and holds current registration to practice with the BCCNM.Three years recent experience in public health nursing including experience in area of specialty for specific job role such as communicable disease investigations (e.g. sexually transmitted infections, TB case and contact management, HIV pre- and post-test counselling); and/or immunization of child and adults; and/or Healthy Start/Healthy Schools programs; and recent experience in adult teaching/learning, providing in service or staff development; or an equivalent combination of education, training and experience. Current valid B.C. Driver’s License.
Community Engagement & Social Performance Specialist Indigenous Communities
Hatch, Regina, Saskatchewan
Hatch is currently seeking to recruit a Senior Specialist, Community Engagement and Social Performance to act as the primary liaison for Hatch with Indigenous communities in Saskatchewan, and foster Indigenous engagement, investments, and partnership opportunities on behalf of Hatch. You will be an integral part of a Hatch's business in Saskatchewan, and also be responsible to provide advice, guidance and generate deliverables for clients with respect to their Indigenous engagement and social performance needs. In this role, you will: Engage with Indigenous communities on behalf of Hatch and identify partnership opportunities collaboratively Act as the primary liaison for Hatch with Indigenous communities and coordinate between Hatch project teams and senior leaders and the respective community leadership Build strong working relationships with Hatch teams to provide expert advice for better understanding of Indigenous history, culture, opportunities, and concerns to influence and promote inclusivity of and partnerships with Indigenous communities. Work closely with Hatch legal/commercial in early phases when agreements are discussed; contract negotiation and business acumen are key Update and expand on current Indigenous Engagement Plan, with regular reporting and reviews at key milestones Work with Saskatoon and Regina Office Operations Managers on internal Indigenous relations and awareness initiatives for all Saskatchewan offices Support the development and implementation of internal processes for collection and reporting of Indigenous-related data Conduct research on industry and global developments in Indigenous Relations as needed Deliver Indigenous engagement and community engagement planning and management services, ensuring that a full complement are embedded (e.g., impact assessment and management, agreement making, community engagement and consultation, human rights assessment, local employment and procurement, place-based planning, and social investments) Assist infrastructure, mining, and energy companies as they deliver upon their UNDRIP and FPIC commitments and develop plans to meet industry best practice Engage directly with clients on their social performance challenges, providing creative solutions Develop proposals and bids and support the implementation of pursuits Skills and Qualifications:- Degree in anthropology, social sciences, communications, law, public policy, sustainability, environmental science, planning or a related field; advanced degree preferred- 15+ years' experience across the project life cycle on major projects ideally in complex cultural and socio-political environments with Indigenous engagement- Significant understanding and awareness of Indigenous communities, their unique histories and culture and appropriate protocols and procedures to engagement - Knowledge of the evolving political and regulatory landscape in Saskatchewan - Extensive knowledge of concepts related to Indigenous history, anti-racism, UNDRIP, Free, Prior, and Informed Consent (FPIC) and Truth and Reconciliation Commission (TRC) Calls to Action- Expertise in technical planning, program design and execution- Experience in negotiating similar agreements (IBAs, MOUs, etc.) and executing the programs under these agreements is a significant asset- Hatch seeks to build complementary skills across the team, demonstrating comprehensive practical and advisory experience. Applicants will need to demonstrate their practical experience in the following areas:- Indigenous relations, community and stakeholder mapping and engagement and conflict resolution- International Association for Public Participation certification is an asset- Socioeconomic assessments and reporting- Community development and social investment- Participative engagement, co-creation and co-design experience- Monitoring and evaluating social value metrics and reporting- Program and project management- Place-based, regional, and economic development- Robust understanding of emerging Environmental, Social and Governance (ESG) considerations and deep practical experience applying international performance standards including the IFC Performance Standards and other development finance and project financier, and client requirements preferred, but not essential- Excellent written and verbal communication and presentation skills- A willingness to proactively meet client needs- Creative and approachable with a willingness to recommend innovative solutions- Willingness for both domestic and international travel, as required- Effective, open communication and presentation style with the ability to plan and deliver best in class, high quality deliverables Preferred: "Go-getter" attitude, optimistic and resilient, ability to be flexible, learn and perform challenging tasks outside area of skills and experience Core Competencies: Consultative, entrepreneurial, relationship builder, networker, collaboratorWhy join us? Work with great people to make a difference Collaborate on exciting projects to develop innovative solutions Top employerWhat we offer you? Flexible work environment Long term career development Think globally, work locally Don't meet every single requirement? You don't need to. At Hatch, we are building a diverse, inclusive workplace that fosters innovation. If you're interested in this role, we encourage you to apply even if your past experiences don't perfectly align with the skills we've listed. We're committed to fostering a workforce that reflects the diversity of the communities in which we operate and serve. Hatch is an Equal Opportunity Employer that considers applicants without regard to age, race, color, national origin, citizenship, religion, creed, gender, sexual orientation, marital status, disability, veteran, or any other protected status. If you have any accommodation requirements, please let us know. We'll do our best to meet your needs in accordance with applicable local legislation.
Social Worker Ii
Northern Health, Prince Rupert, BC
Position Summary ** Financial Support for Moving Expenses is available for this position ** We are seeking caring and compassionate Social Worker to join our health care team. If you are conscientious and well organized, with a strong commitment to the care and well-being of others, don't miss out on this rewarding opportunity!In accordance with established vision and values of the organization, the Social Worker provides comprehensive assessment, care planning and treatment coordination for designated clients and their families. Working collaboratively with other health care providers and the multidisciplinary team, the Social Worker provides direct psychosocial care, counselling and group work, system navigation and advocacy, education and linkage to relevant specialized complex care resources while facilitating client self-management. The Social Worker is responsible for providing and developing social work services to maintain or improve the health and social well-being and functioning of the identified population.Shift Rotation/Hours of work: Monday to Friday / Days - 08:30 to 16:30 Prince Rupert Regional Hospital is the largest hospital in northwest BC with 27 acute care beds. They offer emergency services, ultrasound, CT scans, surgery, extended care, pediatrics, radiology, and obstetrics. Additional services such as diabetes education, health heart and rehabilitation, podiatry, orthopedics and other visiting specialists. Prince Rupert is a coastal port city with a population of 12,220 (2021). It is nestled into a mountain and surrounded by the Great Bear Rainforest. See rare wildlife, explore our rugged landscapes, and experience world-class fishing adventures you won't find anywhere else. Check out more on Prince Rupert , known as the halibut capital of the world.What Northern Health has to offer you!• Comprehensive benefit packages including MSP, extended health/dental and a municipal pension plan for part-time and full-time employees. Casuals have the option of paying for benefits. • Four weeks vacation with one year of continuous service• Financial Support for Moving Expenses is available for eligible positions• Employee referral program• Employer-paid training and leadership development opportunities• Spectacular outdoor activities and the shortest commutes in BC• "Loan Forgiveness Programs" are offered through the Federal and BC Government for eligible professions.Qualfications• Bachelor's Degree in Social Work from an accredited university.• Two years recent related experience in a healthcare setting working with medically complex clients with concurrent disorders, or a combination of education, training and experience.• Current registration with the British Columbia College of Social Workers.Skills and Abilities: • Assessment and Treatment: Demonstrated ability to complete initial and ongoing client assessments (clinical and diagnostic reasoning) through appropriate/prescribed technical, therapeutic, safety type interventions. • Teaching: Ability to teach clients and others both one-on-one and in groups.• Knowledge Integration: Integrates best practice and current research evidence to support professional practice decisions and actions.• Communication: Demonstrated ability to communicate effectively with clients, families, the public, medical staff and members of the interdisciplinary team using verbal, written, computer communication means. Ability to effectively apply conflict resolution skills..• Critical Thinking: Demonstrated ability to integrate and evaluate pertinent data (from multiple sources) to problem-solve and make decisions effectively. Applies the problem solving process demonstrating critical thinking and decision making skills using a systems approach.• Human Caring and Relationship Centered Practice: Ability to promote client-focused care that demonstrates care for and with clients and significant others, sensitivity to diverse cultures and preferences, client advocacy and social justice concerns.• Management: Demonstrated ability to organize work, set objectives and establish priorities. Manages time and resources, implements activities to promote cooperation among the interdisciplinary team and collaborates across disciplines. • Leadership: Promotes staff morale, engagement and empowerment. Demonstrates creative planning for change and innovation, implementation of NH policies or other protocols, and ongoing professional development of self and others.• Teamwork: Demonstrated ability to foster teamwork and a commitment to excellence in the provision of client care. • Equipment: Demonstrated computer skills including the use of Meditech and Windows based programs. Demonstrated data analysis skills including appropriate data analysis and reporting tools. Demonstrated ability in the use of e-mail and word processing. Ability to operate other related equipment as required in the specific practice area.• Physical ability to perform the duties of the position.Who we areNorthern Health covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation's communities. We deliver hospital and community-based health care for a population of 300,000.Employing more than 7,000 staff throughout the region, Northern Health provides exceptional health services for Northerners, through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC.There is a wide variety of career opportunities available in our two dozen hospitals, 25 long-term care facilities, public health units and many other offices providing specialized services.
Social Worker Ii, Specialized Mental Health & Substance Use Outreach
Northern Health, Burns Lake, BC
Position Summary ** Financial Support for Moving Expenses is available for this position ** Are you someone who has a real passion for helping others? Are you a registered Social Worker looking to highlight your knowledge, skills, and abilities in a new and dynamic environment? We currently have an exciting opportunity for you to bring your excellent work ethic to our Specialized Services department. Reporting to the Team Lead (and to the Clinical Practice Lead-SW for clinical guidance, where applicable), the Social Worker provides clinical social work counselling services to clients and families with serious, persistent mental illness and substance use in the clinical specialty area within the Specialized MHSU Outreach Services program. Conducts comprehensive social work and psychosocial assessments of clients with mental illness and substance misuse/dependence using a variety of modalities and in accordance with professional standards and clinical policies and practices. Educates and provides support and consultation to clients, families, and healthcare professionals. As a member of an integrated, interdisciplinary team, takes a key role in discharge planning and ensuring optimal continuity of care through activities such as liaison, referral, advocacy, coordination, brokerage, and pre-placement visits. Develops, coordinates, and delivers in-services, presentations, psycho-educational and support groups. Shift Rotation/Hours of work:: Monday to Friday, Days - 08:00 to 16:00 Lakes District Hospital is a 12 acute bed hospital that offers emergency services, laboratory, diagnostic imaging, rehabilitation, pharmacy. There is one labour/delivery/recovery suite and 1 palliative care room. There are provision for public health, mental health and addictions, and home and community care service, as well as local physician and emergency services. Burns Lake has a population of 1,779 (2021) local residents and serves the surrounding areas of the Regional District of Bulkley-Nechako estimating a population of 7,000. Wilderness and some of BC's largest freshwater lakes where sport fishing is a popular activity for both locals and tourists surround Burns Lake. Check out Burns Lake for more information on this family friendly community.What Northern Health has to offer you!• Comprehensive benefit packages including extended health/dental and a municipal pension plan for part-time and full-time employees. Casuals have the option of paying for benefits. • Four weeks vacation with one year of continuous service• Financial Support for Moving Expenses is available for eligible positions• Employee referral program• Employer-paid training and leadership development opportunities• Spectacular outdoor activities and the shortest commutes in BC• "Loan Forgiveness Programs" are offered through the Federal and BC Government for eligible professions.Qualfications• Bachelors or Master's degree in Social Work from an accredited school of Social Work depending on needs of the program.• Two (2) years' recent, related experience in a mental health treatment setting or an equivalent combination of education, training, and experience. • Current full registration with the BC College of Social Workers. • Valid Class 5 BC driver's license with access to personal vehicle for business purposes.Skills and Abilities:• Comprehensive knowledge of Social Work theory and practice.• Demonstrated ability to conduct and document a comprehensive psychosocial assessment. • Demonstrated ability to work with marginalized and culturally diverse populations including those with chemical dependency, mental illness, and homelessness.• Demonstrated listening and information seeking skills that promotes communication and lead to a cooperative approach to problem solving within a multidisciplinary setting.• Demonstrated ability to establish rapport with clients and families in order to explore issues that are beyond the initial presented concerns.• Comprehensive knowledge and understanding of emotional issues related to mental illness and addictions and client and family cultural dynamics.• Comprehensive counseling skills including crisis counseling, brief therapeutic interventions and group work applicable to clients and families.• Demonstrated ability to organize and prioritize workload in a complex environment.• Ability to educate and provide consultation to clients, families, and healthcare professionals.• Ability to provide leadership to the interdisciplinary team in care planning for the effective utilization of client resources.• Ability to make effective referrals, reflecting in-depth knowledge of community resources and strong collaborative skills in working with community health and social agency personnel.• Crisis prevention/intervention and conflict resolution/de-escalation skills.• Working knowledge of harm reduction principles• Proven ability to work independently and collaboratively in a team environment as well as capacity to work in partnership with other community agencies.• Demonstrated ability to communicate effectively both verbally and in writing with clients, families and staff and community agency personnel.• Ability to develop, coordinate and deliver in-services, presentations, psychoeducational and support groups.• Demonstrated skill in CPR techniques and First-aid. • Physical ability to carry out the duties of the position.Who we areNorthern Health covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation's communities. We deliver hospital and community-based health care for a population of 300,000.Employing more than 7,000 staff throughout the region, Northern Health provides exceptional health services for Northerners, through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC.There is a wide variety of career opportunities available in our two dozen hospitals, 25 long-term care facilities, public health units and many other offices providing specialized services.
Social Worker I
Northern Health, Dawson Creek, BC
Position SummaryAre you someone who has a real passion for helping others? Are you a registered Social Worker looking to highlight your knowledge, skills, and abilities in a new and dynamic environment? We currently have an exciting opportunity for you to bring your excellent work ethic to our Opioid Services department. In accordance with the Vision, Purpose, and Values, and strategic direction of Northern Health, patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Under the direction of the Team Lead or designate, the Social Worker works within the organization's framework and standards, and a rehabilitation/recovery harm reduction focused model. As a member of an interdisciplinary engagement and treatment team, the Social Worker provides assessment, harm reduction strategies, intervention, treatment, outreach and/or detoxification and/or recovery consultation and referral for clients experiencing substance use problems and their caregivers/families as client defines. Travel may be a requirement of this position and transportation arrangements must meet the operational requirements of Northern Health.Shift Rotation/Hours of work: Monday to Friday, Days - 08:00 to 16:00 Dawson Creek & District Hospital is a 50-bed hospital that offers full service that includes inpatient care, emergency, respiratory, rehab, surgery, obstetrics & gynecology lab, medical imaging and cancer care. The hospital is the northeastern BC orthopedic and trauma centre. Visiting specialists in urology, dermatology and pediatrics is also available. Dawson Creek has a population of 12,178 (2021) with a youthful and vibrant community that serves as a major centre for the surrounding areas. Come enjoy the beautiful sunrises and sunsets Dawson Creek has to offer. Check out Dawson Creek for more information about this community where the northern lights shine. What Northern Health has to offer you!• Comprehensive benefit packages including extended health/dental and a municipal pension plan for part-time and full-time employees. Casuals have the option of paying for benefits. • Four weeks vacation with one year of continuous service• Financial Support for Moving Expenses is available for eligible positions• Employee referral program• Employer-paid training and leadership development opportunities• Spectacular outdoor activities and the shortest commutes in BC• "Loan Forgiveness Programs" are offered through the Federal and BC Government for eligible professions.Qualfications• Bachelor's Degree in Social Work from an accredited university.• Two (2) years recent related experience working with clients with mental health and/or substance use issues, or an equivalent combination of education, training and experience.• Current registration with the British Columbia College of Social Workers• Valid BC Driver's License.Skills and Abilities:• Assessment and Treatment: Demonstrated ability to complete initial and ongoing client assessments (clinical and diagnostic reasoning) through appropriate/prescribed technical, therapeutic, safety type interventions. • Teaching: Ability to teach clients and others both one-on-one and in groups.• Knowledge Integration: Integrates best practice and current research evidence to support professional practice decisions and actions. Knowledge of harm reduction philosophy and practice; applicable legislation such as Mental Health & Child Protection• Communication: Demonstrated ability to communicate effectively with clients, families, the public, medical staff and members of the interdisciplinary team using verbal, written, computer communication means. Ability to effectively apply conflict resolution skills.• Critical Thinking: Demonstrated ability to integrate and evaluate pertinent data (from multiple sources) to problem-solve and make decisions effectively. Applies the problem solving process demonstrating critical thinking and decision making skills using a systems approach.• Human Caring and Relationship Centered Practice: Ability to promote client-focused care that demonstrates care for and with clients and significant others, sensitivity to diverse cultures and preferences, client advocacy and social justice concerns.• Management: Demonstrated ability to organize work, set objectives and establish priorities. Manages time and resources, implements activities to promote cooperation among the interdisciplinary team and collaborates across disciplines. • Leadership: Promotes staff morale, engagement and empowerment. Demonstrates creative planning for change and innovation, implementation of NH policies or other protocols, and ongoing professional development of self and others.• Teamwork: Demonstrated ability to foster teamwork and a commitment to excellence in the provision of client care. • Equipment: Demonstrated computer skills including the use of Meditech and Windows based programs. Demonstrated data analysis skills including appropriate data analysis and reporting tools. Demonstrated ability • in the use of e-mail and word processing. Ability to operate other related equipment as required in the specific practice area.• Physical ability to perform the duties of the position.Who we areNorthern Health covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation's communities. We deliver hospital and community-based health care for a population of 300,000.Employing more than 7,000 staff throughout the region, Northern Health provides exceptional health services for Northerners, through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC.There is a wide variety of career opportunities available in our two dozen hospitals, 25 long-term care facilities, public health units and many other offices providing specialized services.
Social Worker I
Northern Health, Dawson Creek, BC
Position SummaryAre you someone who has a real passion for helping others? Are you a registered Social Worker looking to highlight your knowledge, skills, and abilities in a new and dynamic environment? We currently have an exciting opportunity for you to bring your excellent work ethic to our Social Work department. In accordance with established vision and values of the organization, the Social Worker provides comprehensive assessment, care planning and treatment coordination for designated clients and their families. Working collaboratively with other health care providers and the multidisciplinary team, the Social Worker provides direct psychosocial care, counselling and group work, system navigation and advocacy, education and linkage to relevant specialized complex care resources while facilitating client self-management. The Social Worker is responsible for providing and developing social work services to maintain or improve the health and social well-being and functioning of the identified population.Shift Rotation/Hours of work: Days - 07:00 to 15:24, 12:00 to 20:24, Rotating Dawson Creek & District Hospital Dawson Creek and District Hospital is a full service community hospital that provides service to Dawson Creek and surrounding communities. It has 31 Acute Care beds and 15 regional adult psychiatric beds. Dawson Creek is the Orthopaedic Trauma and Surgical centre for the Northeast Region of BC. Services include:• Emergency• ICU• Day Surgery• Respiratory Therapy• Primary Care• Acute Care• Diagnostic Imaging• LaboratoryVisiting specialists including:• Urology• Dermatology• Pediatrics• Obstetrics and Gynecology Dawson Creek Wide blue skies and the rolling foothills of the Northern Rockies surround Dawson Creek. The city is also known as the Mile Zero City, as it marks the start of the Alaska Highway, a 2,400 km long highway connecting Alaska and the Yukon to Western Canada and the United States. Dawson Creek has a population of approximately 12,500. It provides primary service to a population of approximately 20,000 and helps serve the larger population of the Peace River Region of 60,000. There are eleven elementary schools, one middle school and one secondary school. The Northern Lights College provides adult education. Check out Dawson Creek for more information about this community where the northern lights shine. What Northern Health has to offer you!• Comprehensive benefit packages including extended health/dental and a municipal pension plan for part-time and full-time employees. Casuals have the option of paying for benefits. • Four weeks vacation with one year of continuous service• Financial Support for Moving Expenses is available for eligible positions• Employee referral program• Employer-paid training and leadership development opportunities• Spectacular outdoor activities and the shortest commutes in BC• "Loan Forgiveness Programs" are offered through the Federal and BC Government for eligible professions.IMPORTANT NOTE:As part of your application process, you will need to upload the following documentation:• Proof of COVID-19 vaccination• Registration number (if you are part of a regulated profession)• Any supporting documents regarding education/qualifications for this position. Examples may include:• Program certificates or diplomas• High school/college/university transcripts etc.• It is also recommended to provide a cover letter and resumeQualfications• Bachelor's Degree in Social Work from an accredited university.• Two years recent related experience in a healthcare setting working with medically complex clients with concurrent disorders, or a combination of education, training and experience.• Current registration with the British Columbia College of Social Workers.• Current valid BC driver's license.Skills and Abilities:• Assessment and Treatment: Demonstrated ability to complete initial and ongoing assessments (clinical and diagnostic reasoning) through appropriate/prescribed technical, therapeutic, safety type interventions.• Teaching: Ability to teach and coach both one-on-one and in groups.• Knowledge Integration: Integrates best practice and current research evidence to support professional practice decisions and actions.• Communication: Demonstrated ability to communicate effectively with clients, families, the public, medical staff and members of the interdisciplinary team using verbal, written, computer communication means. Ability to effectively utilize conflict resolution skills.• Critical Thinking: Demonstrated ability to integrate and evaluate pertinent data (from multiple sources) to problem-solve and make decisions effectively. Applies the problem solving process demonstrating critical thinking and decision making skills using a systems approach.• Human Caring and Relationship Centered Practice: Ability to promote client focused care that demonstrates care for and with clients and significant others, sensitivity to diverse cultures and preferences, client advocacy and social justice concerns.• Management: Demonstrated ability to organize work, set objectives and establish priorities. Manages time and resources, implements activities to promote cooperation among the interdisciplinary team and collaborates across disciplines.• Leadership: Promotes staff morale, engagement and empowerment. Demonstrates creative planning for change and innovation, implementation of NH policies or other protocols, and ongoing professional development of self and others.• Teamwork: Demonstrated ability to foster teamwork and a commitment to excellence in the provision of person centred care.• Equipment: Demonstrated computer skills including the use of Windows based programs. Demonstrated skills in data analysis and reporting tools. Demonstrated ability in the use of e-mail and word processing. Ability to operate other related equipment as required in the specific practice area.• Physical ability to perform the duties of the position.Who we areNorthern Health covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation's communities. We deliver hospital and community-based health care for a population of 300,000.Employing more than 7,000 staff throughout the region, Northern Health provides exceptional health services for Northerners, through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC.There is a wide variety of career opportunities available in our two dozen hospitals, 25 long-term care facilities, public health units and many other offices providing specialized services.
Specialist, Procurement
Aecon Group Inc., Scarborough, ON
Come Build Your Career at Aecon! As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build, connect, power, and strengthen our communities. At Aecon, you can count on: Safety First. Our number one core value. If we cant do it safely, we dont do it at all. Integrity. We lead by example, with humility and courage. Accountability. Were passionate about delivering on our commitments. Inclusion. We provide equitable opportunities for everyone. We lead the infrastructure industry with purpose, and our people are at the heart of everything we do. So, we invest in our people, just like they invest in us! At Aecon we: Ensure you and your family receive the services needed to support your mental, emotional, and physical well-being Believe in helping you build your career through our Aecon University and Leadership Programs Are committed to supporting and investing in inclusive work environments, through initiatives like Equity, Diversity & Inclusion training, our Aecon Women in Trades and Aecon Diversity in Trades programs, and our Employee Resource Groups (ERGs) to ensure we are building inclusion into every aspect of our culture at Aecon. Are a leader in sustainable construction. With a strong commitment to operating responsibility by minimizing our impact on the environment and surrounding communities. Our business success relies on strong execution and continuous improvement driven by the diversity, expertise and teamwork of our people. Were always searching the globe for innovative, collaborative minds to join our best-in-class Aecon community! What Is the Opportunity? Faster. Smarter. Safer. This is how Aecon Utilities is committed to delivering projects. Aecon Utilities is ready to become Canadas #1 utility construction provider and were looking for a Procurement Specialist to help us get there! Reporting to the Procurement Manager, the Procurement Specialist is responsible for all purchasing related activities of these products and for ensuring the delivery of materials/ services to the site occurs on time, at the right price the first time. This position acts as a liaison between the sales team, engineering design team offices and field workers and must possess strong knowledge of products, procurement policies and procedures relevant to our residential product suite. This person will work with the manufacturers and distributors estimating teams for the above noted business units to source materials and negotiate best price for total cost of goods at time of tender. What You'll Do Here: Develop and execute procurement strategies to secure high-quality materials, equipment, and services for green energy projects. Negotiate contracts, terms, and conditions with suppliers to ensure favorable agreements for the company. Collaborate with cross-functional teams to understand project requirements and align procurement activities with project timelines. Monitor market trends, assess supplier capabilities, and identify cost-saving opportunities in the procurement process. Implement sustainable procurement practices, considering environmental and social impacts in supplier selection and sourcing decisions. Accountable for driving toward a zero exception procure to pay process. Ensure that procurement activity is ethical and adheres to the Project Procurement Policy. Adherence to Aecon preferred supplier sourcing footprint. Create purchase orders in SAP, ensuring accuracy in material master usage. What You Bring to the Team: Bachelors degree in supply chain management, Business, or a related field. Minimum of 2 years experience in procurement Strong negotiation skills and a proven ability to secure advantageous deals with suppliers. Knowledge of sustainable procurement practices and a commitment to environmental responsibility. Excellent communication and interpersonal skills, with the ability to build and maintain effective supplier relationships. Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.) Relevant certifications such as Certified Professional in Supply Management (SCMP dedication) is a plus. Self-starter who approaches his/her work with a sense of urgency. Able to handle multiple competing tasks. Strong interpersonal and communication skills. Technical understanding of SAP. What Makes Us Aecon Proud: Engaging and agile workplace culture, collaborative and inclusive teams Commitment to sustainability and to becoming a net-zero company by 2050. Investing in our people through a variety of learning and development programs such as Aecon University, BluePrint leadership program, and Project Management Academy Variety of wellness benefits, access to virtual health care, 100% employer-paid health and dental premiums, Employee Assistance Program, Best Doctors Program, and more Tuition reimbursement opportunities Recognition and rewards through Aecon Accolades, Aecon Achievement Awards and more Employee Stock Options, Short Term Incentive Program, Retirement Savings and Pension Plan Aecon fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply including, women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity. We are committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA), and to meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the ACA and its applicable regulations. If you require accommodation under the ACA during any step of the application process please click here.
Electrical & P&C Engineer Specialist
Ontario Power Generation Inc., Courtice, ON, CA, LE E
Status: Regular Full Time  Working Conditions: Hybrid Working Environment   Education Level: bachelor’s degree in engineering or Applied Science (Electrical engineering - Power Systems preferred)Location: Courtice, ONPosition:  MultipleShifts(s): Days, shifts required during special periodsTravel: 30%  Deadline to Apply: 21 Feb,2024Electrify your career and help build a brighter tomorrow. Every generation has a challenge that defines them. At OPG, we are calling on all innovators, disruptors, thought leaders and change-makers. Join us to electrify life in one generation and build a sustainable future powered by our electricity, our ideas, and our people. Join OPG and make history. Whether you work in the skilled trades or are a business professional, a career at OPG is an opportunity to electrify your life on -- and off -- the job. Now we’ve set our sights on being a net-zero carbon company by 2040 and a catalyst to help the economies where we operate achieve net-zero by 2050. OPG operates a diverse portfolio of generation assets including nuclear, hydroelectric, biomass and solar. We are also a cleantech leader and innovator, offering challenging and unique work opportunities. Help us use our power to change the world. ACCOMMODATIONSOPG is committed to fostering an inclusive, equitable, and accessible environment where all employees feel valued, respected, and supported. If you require accommodation during the application or interview process, please advise us as soon as possible so appropriate arrangements can be made. If you require information in a format that is accessible to you, please contact [email protected] NEW CAMPUS: In mid-2025, OPG is establishing our new campus at 1908 Colonel Sam Drive, Oshawa, Ontario. The new campus will provide a cutting-edge work environment that fosters collaboration and innovation.   JOB OVERVIEWOntario Power Generation (OPG) is looking for a dynamic, strategic, and results-driven professional to join our team in the role of an Electrical and Protection & Control Engineering Specialist at our Courtice location.Reporting to the Plant Technical Support Manager, the Electrical and Protection & Control Engineering Specialist is a member of the Central Engineering team, with a focus on Regulatory Compliance, Electrical Protection, Generator Controls, and Electrical Power EquipmentIn this role, you will be responsible for providing technical advice and guidance on a variety of matters with regards to Regulatory Compliance, and Protection and Control, and Electrical Power Equipment supporting Hydroelectric and Thermal station maintenance, operations, performance, reliability, design, and commissioning. Key accountabilities include providing recommendations on planning, organizing, conducting inspections, installations and testing as well as oversight of servicing, maintaining, and renovating as necessary for the continuous safe, efficient, and economical operations of our hydroelectric and thermal plants.This is an exciting opportunity to work in an environment where you will contribute to OPG’s public outreach, engagement, and education efforts as part of the company’s commitment to growing its social license.  KEY ACCOUNTABILITIES  Provide technical advice and guidance on a variety of technical matters for Hydroelectric and Thermal stations maintenance, operations, performance, design and commissioning.  Plan, organize and conduct inspections as well as provide engineering support for the planning, organization and conducting of installations, tests, servicing, maintenance, and renovations necessary for the continuous safe, efficient and economical commissioning and operation of Hydroelectric and Thermal plant equipment.Perform assessments, recognize technical deficiencies, recommend remedial measures, prepare and co-ordinate design changes for submission and approval as required to remain in compliance with applicable codes and legislative requirements.  Implement and conduct approved scheduled programs.  Participate in staff meetings convened to plan and organize work and resourcing required.  Responsible for the preparation and submission of various technical reports.  Assist in developing work methods or procedures including local technical procedures and implement as approved. As a single point of contact for assigned project work or work programs, support project management activities, co-ordinate necessary inputs from other technical disciplines.  As necessary, prepare investment justifications based on conditions assessments of assigned existing systems and equipment. Arrange and oversee contract work.  Prepare specifications, assist in the evaluation of Requests for Proposals, and recommend awarding contracts.  Work with suppliers to resolve problems affecting equipment performance and recommend design changes based on operating experiences.  Oversee work performed by contractors to ensure conformance to specification, resolving differences related to contract interpretation, and dealing with complaints as required.  Maintain records for reference and payment.  Investigate incidents of failure or unsatisfactory performance of equipment, material and service.  Recommend improvements, review input arising from proposed procedural changes and reconcile conflicting viewpoints from trades or trades supervisory staff.  Complete design changes and corrective measures and implement as approved.Maintain close surveillance over equipment noting situations that require action, recognizing impending difficulties, and exercising effective staff control.  Report major maintenance requirements to Supervisor, otherwise, determine and take corrective measures necessary.Collaborate in studies or investigations conducted under a consortium of design, research, operating groups/utilities, and regulatory bodies concerned with the safe efficient and economical production and distribution of power via hydroelectric and thermal plants and other facilities, where applicable.Oversee and assure conformity to safety, environmental and other relevant regulations, legislative changes and directives governing work within the scope of responsibilities assigned to the business unit.Ensure strict adherence to procedures, standing instructions, safety rules, first aid, and resuscitation practice.Prepare detailed estimates for projects and other activities as directed and assist in the preparation of the Section budget and business plans.Keep abreast of advances in hydroelectric plant design and development in general and the assigned technical field in particular.  Participate in various training programs.  EDUCATION Bachelor's Degree in Electrical Engineering or Science in Engineering (Electrical); andCandidate must be a fully licensed engineer in the province of Ontario, or be eligible to be licensed in the Province of Ontario  QUALIFICATIONS   We are looking for an engineering professional with the following:Minimum of 8 years of progressive experience as an Electrical Engineer. Must have experience working in an industrial/plant environment with electrical power distribution equipment, protections and controls.Ideally the successful applicant has prior experience working in the energy industry; power generation, transmission, and/or energy distribution with a utility, and should have a thorough understanding of:Protection fundamentals and protection systems design.Generator Controls (Exciters and Governors)NERC Standards, IESO market Rules and NPCC DirectoriesStationary Battery Systems.Engineering studies such as short circuit, coordination, arc flash and load flow.This position is part of the Electrical and Protection & Control Department, therefore a high level of understanding and experience with the following is required:Hydroelectric and Thermal station generators.Liquid-filled and dry-type transformers.High and medium voltage switchgear.Hydro and Thermal station electrical auxiliary systems.Generator, transformer, and station service equipment protective relaying.Generator and auxiliary control systems.NERC Standards, NPCC Directories, Transmission System Code and IESO Market Rules.Plant networks and communication protocols.Programmable Logic Controllers and Supervisory Control and Data Acquisition Systems.Process control cyber security.Effective written and oral communications skills, demonstrated in your technical writing abilities to communicate effectively for the preparation, presentation and implementation of procedures, instructions and comprehensive technical reports; and reviewing drawings, Demonstrated knowledge of the Occupational Health and Safety Act and Regulations, especially for Industrial Establishments and various codes and standards associated with electrical engineering and application of their requirements.Strong interpersonal skills and the ability to work collaboratively with various business units and stakeholders.Must be a team player, but as required must be able to work independently with little supervision.Self-motivated, results and detail-oriented individual with ability to work in a fast-paced changing environment and effectively manage multiple tasks simultaneously.Strong problem solving and innovative thinking skills, must be able to provide solutions, ideas and recommendations through effective issue resolution.Proven track record of delivery results.A quick learner, ability to break down complex and technical ideas. Must be able to effectively navigate a highly technical environment in a complex organizational structure.High integrity, upholding company values including Health and Safety, and protection of the environment.Valid Ontario Driver’s License in good standing or a valid Driver’s License in good standing from another Canadian province with intent and ability to obtain a valid Ontario Driver’s License; andWillingness to travel; approximately 25% of timeAbility to work effectively and efficiently in a flexible hybrid office environment.The successful candidate will exhibit uncompromising integrity and commitment to upholding corporate values, and the OPG Code of Business Conduct.   What Makes a Career at OPG Different? As Ontario’s largest clean energy generator, we’re building, expanding, and innovating the equipment and technology that keeps Ontario powered with clean, reliable energy.  At OPG, our values are our strengths.  They are fundamental truths about our organization that don’t change:   Safety – it’s our business. Integrity – always lead with integrity Excellence – never satisfied with good enough  Inclusion – working together for powerful outcomes Innovation - creativity accelerates possibility. Here's why OPG might just be the ideal workplace for you:Exceptional range of opportunities province-wideLong-term career growth and development opportunitiesElectricity is vital to the province and OPG’s clean electricity is helping decarbonize other sectors. Our promise to you:We care about the safety and the well-being of our employees. It is our utmost priority.A supportive work environment where you can be your best every day.Opportunities to stretch and develop.Offer different ways for you to give back to communities where we operate.Partner with Indigenous communities and support local businesses.We support employment equity, diversity, and inclusion. Are you ready to start a career that has the power to electrify life on and off the job? Apply now.    APPLICATION PROCESSPlease submit your application online at https://jobs.opg.com/ by 11:59 PM E.S.T., 21 Feb,2024.  OPG thanks all those who apply; however, only candidates considered for an interview will be contacted. #LI-Hybrid
Specialist, Communications
Aecon Group Inc., Calgary, AB
Come Build Your Career at Aecon! As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build, connect, power, and strengthen our communities. At Aecon, you can count on: Safety First. Our number one core value. If we cant do it safely, we dont do it at all. Integrity. We lead by example, with humility and courage. Accountability. Were passionate about delivering on our commitments. Inclusion. We provide equitable opportunities for everyone. We lead the infrastructure industry with purpose, and our people are at the heart of everything we do. So, we invest in our people, just like they invest in us! At Aecon we: Ensure you and your family receive the services needed to support your mental, emotional, and physical well-being. Believe in helping you build your career through our Aecon University and Leadership Programs. Are committed to supporting and investing in inclusive work environments, through initiatives like Equity, Diversity & Inclusion training, our Aecon Women in Trades and Aecon Diversity in Trades programs, and our Employee Resource Groups (ERGs) to ensure we are building inclusion into every aspect of our culture at Aecon. Are a leader in sustainable construction. With a strong commitment to operating responsibly by minimizing our impact on the environment and surrounding communities. Our business success relies on strong execution and continuous improvement driven by the diversity, expertise and teamwork of our people. Were always searching the globe for innovative, collaborative minds to join our best-in-class Aecon community! The Communications Specialist plays a vital role in sustaining a best practice approach to all project communication, stakeholder relations and community engagement activities, including best-in-class client relations. The Communications Specialist will support the execution of client-approved Project Communication Plans, Community Engagement and Stakeholder Relations Plans, Issues Management and Crisis Communications Plans, where required, as well as Social Media and Media Relations Strategies. The ideal candidate brings understanding of working with elected officials, and has effectively applied the principles, practices, and techniques of communication planning, development, and execution on large infrastructure projects. What Youll Do Here: As a key individual on the project, collaborate with the client and colleagues to lead the development of communications and public information materials to engage, educate, and build trust with stakeholders and community members Ensure timely and transparent communications with local businesses, residents, the public and all stakeholders Assist with the research, planning, development, and execution of communication and crisis plans for various scopes of work, events, and/or for issues management Liaise with the construction team and graphic designer to manage the development of communications and public engagement strategies and materials for print, digital or social media formats (e.g., fact sheets, construction notices, advertisements, digital/copy writing, blogs, newsletters, presentations, signage, Q&A, community letters, etc.) Manage the development and collection of photo and video assets and maintain a digital repository Assist in the planning and execution of special events with multiple stakeholders to mark/celebrate project milestones Attend and support meetings with stakeholders and communities, operations meetings, and communications working group meetings to proactively identify activities to be communicated to affected residents or stakeholders Manage the execution of community outreach meetings, forums, public information centres, tours and other stakeholder meetings, and prepare summary reports from meetings Foster relationships with public and private sector partners, various professional associations and stakeholders Ensure adherence to service standards by effectively mitigating, responding to, and reporting project-related issues, ensuring timely resolution to public inquiries about design and construction activities (including information on construction schedules, transit and traffic impacts, community meetings, etc.) Lead emergency and crisis preparedness in collaboration with the client, ensuring required communications materials are implemented and updated In tandem, liaise with Aecons corporate leads to ensure transfer of best practices and lessons learned for similar projects, on an ongoing basis What You Bring to the Team: 3 5 years experience in communications within the construction industry preferred A post-secondary degree in communications, public relations, or related field Experienced in media relations, crisis communications, issues management, corporate and community relations Experience and understanding of working with elected officials and various levels of government is an asset Customer focused, detail-oriented, responsive and proactive Exceptional written and oral communications skills Highly organized with demonstrated ability to plan and execute multiple priorities with tight deadlines and meticulous attention to detail Thorough grasp of Microsoft Office suite (PowerPoint, Excel, Word) Digital, social, and traditional media savvy Aecon fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply including, women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity. We are committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA), and to meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the ACA and its applicable regulations. If you require accommodation under the ACA during any step of the application process please click here.
Specialist, Compliance
BCLC, Vancouver, BC
Specialist, Compliance Location: Vancouver, BC, CA Job Function: Compliance Investigation and Legal BCLC exists to generate win-wins for the greater good. For our people, our players, our communities, our industry, and our planet. Lottery | Casino | Sports Being a social purpose company, we are not only able to better align our business decisions with our purpose, but more importantly, we are committing to doing our part in creating a better world. We bring our purpose to life by ensuring all our actions, behaviours and decisions create benefits for communities and the planet. Motivated and guided by our social purpose, everything we do must benefit the greater good. And we encourage our employees, partners, players, industry and communities to engage with us on this ambition. We want you to be where you feel you can do your best work. Most of our jobs can be done remotely providing you reside in BC. For those who prefer working in a community with others, we have two beautiful offices in convenient locations: 2940 Virtual Way, Vancouver | 74 Seymour Street W, Kamloops This is a 15 month, Full Time opportunity Expected Salary Range: $70,177.00 - $87,722.00 - $109,652.00 Our typical hiring range will be +/- 5% of the midpoint shown above Factors influencing this decision include qualifications and market conditions for the role The company For over three decades, BCLC has delivered exceptional gambling entertainment for British Columbians. To fulfill our social purpose we have a vision to revolutionize gambling entertainment through engaging experiences that build and benefit communities. We operate national and provincial lotteries in partnership with 3500 retail partners, provide the games, technology & oversight to 37 brick & mortar casinos, and operate a safe secure and 100% legal online gambling presence PlayNow.com. In our recently completed fiscal year, BCLC generated a record $1.6 billion in net income to the Province of B.C. to support First Nations, local host governments, health care, education and community programs across the province. Job Summary: This role is accountable for contributing to the development and refinement of practices used within BCLC's Compliance Program(s) to monitor and report on compliance across BCLC (British Columbia Lottery Corporation) and our Service Providers. The Specialist, Compliance helps develop, refine, and apply methodologies that contribute toward risk-based monitoring and oversight of our core regulatory obligations and proactively advises BCLC and Service Provider Management on regulatory risk, control effectiveness and achievement of compliance outcomes for compliance management. Key Accountabilities: Conducts varied, and moderately complex, and specialized compliance assessments which include analyzing activities to assess risk and levels of compliance relating to the operations of BCLC, including our business lines (Casinos, Community Gaming Centre's, Commercial Bingo facilities, Lottery, and I-Gaming), and assists with making corresponding recommendations, and tracks successful resolutions. Performs detailed testing procedures to assess the adequacy and effectiveness of internal controls, ensuring compliance with relevant regulations, industry standards and or legislative requirements. Collaborate with stakeholders to foster a culture of compliance and risk management. Contributes to the development and continuous improvement of internal control frameworks, policies, and procedures on a regular basis to facilitate knowledge transfer. Monitors compliance and regulatory assessment issues and evaluates the adequacy of remediation plans to ensure risk mitigation is within acceptable tolerances. Ensures compliance by facilitating and documenting internal controls, compliance, and risk management principles. Implements and maintains a company-wide education program related to compliance. Engages with external and internal stakeholders to discuss regulatory risks, non-compliance trends and mitigation strategies. This engagement includes reviewing regulatory reports, compliance assessments, and analyzing other data available from business areas and Service Providers to highlight actual or potential instances of non-compliance. Minimum Required Qualifications: Education and Experience Post-secondary education required: degree or diploma in Business, Social Sciences, Public Administration, or comparable expertise preferred; 3 to 5 years of experience in governance, compliance, risk management, audit, investigations, or related experience in a regulated environment; Related professional designations are an asset (e.g., compliance, risk, audit designations); An equivalent combination of education and experience may be considered. Technical Requirements Strong working knowledge of federal and provincial regulatory guidelines and standards as they pertain to gaming in British Columbia; Strong working knowledge of risk management frameworks; Demonstrated ability to work autonomously from a position of authority as well as the ability to work in a collaborative and cooperative team setting; Ability to recognize and analyze compliance risks; Understanding of regulatory compliance management practices and control concepts; Demonstrated knowledge of interview techniques and ability to obtain thorough written statements; Proven ability to deal with sensitive matters with a high degree of tact and diplomacy; Ability to weigh time, revenue, and cost implications in making decisions and recommendations; Strong relationship management and influencing skills; Excellent attention to detail and accuracy; Developed business acumen; Ability to think analytically with strong problem-solving skills; Strong technical writing skills, and able to write reports and document procedures ; Experienced with Microsoft Office Suite: Word, Excel, Outlook, etc.; Excellent time management, organizational and multi-tasking skills to manage multiple concurrent objectives, projects, groups or activities; Valid Driver's License and use of a personal vehicle; Technical knowledge of slot machine, lottery systems, electronic bingo operations and Casinolink set-up and terminology would be an asset; Understanding of Agile methodology or experience working with a cross-functional team environment would be an asset; Understanding of B.C. gaming industry would be an asset. Working Conditions: Travel within the province. Work evenings and weekends. What's in it for you Robust wellness programs to enhance your physical, mental, social, financial and career well being We pride ourselves on our flexible working model which supports work-life integration and our 37.5 hour work week Our Play It Forward program provides volunteer hours for our people each year See all our rewards here However you identify, or whatever your path in life, if you see something here that makes you excited to get to work every day, please apply. We hire people for skills, capabilities and potential, not just education and experience. We value Respect, Integrity and Community, and we provide an inclusive environment where everyone can feel like they belong . Our social purpose is much more than returning 100% of net income to the province in the form of healthcare & education programs, and community gaming grants. Check it out ! Did you know BCLC is an industry leader in player health and safe & responsible gambling? Find out more ! We are trained in neurodivergent hiring. If you require accommodation so you can be at your best in the interview, please let us know: [email protected] . All candidates must be at least 19 years of age and legally eligible to work in Canada
Service Relationship Specialist
Manulife Financial Corporation, Toronto, ON
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementRemoteJob DescriptionSupportSupport Distribution partners in the acquisition of new business; participate and present in finalist presentations and implementation meetings on the Mid-Market Segments. Assist internal partners in acquiring new business by serving as a liaison; take part as a subject-matter expert in the short-list presentations and ongoing meetings for implementing new business.Respond to benefit plan inquiries and resolve escalated and complex inquiries from Plan Sponsors, Plan Advisors/Consultants, and internal department contacts. Owning and respecting the unique demands of each customer while being considerate of the time frame ensuring a thorough response.Champion for a successful outcome for all involved, the Service Relationship Specialist role is responsible for the successful resolution and negotiation of all service escalations. Advocate for a favorable conclusion for all parties. All service escalations must be successfully resolved and negotiate by the Service Relationship Specialist.Initiate Amendment requests ensuring that information is complete and outstanding requirements are obtained in a timely manner to meet deadlines and meet effective dates of plan changes. Collaborate with our Customer Experience/Operations teams to facilitate information-sharing and identify key issues with our online customer.Assist with general internal initiatives related to Group Benefits services, products, and procedures.Facilitate multiple meetings with our Plan Advisors/Consultants and Plan Sponsors as well as internal teams.Take on special projects and/or research assignments for client needs.AdviseAs the face of Manulife, you build and maintain successful and lasting relationships with existing and potential partners. Understand the intricacies and complexities of each Plan Sponsor's Group Benefits designs and the sophistication of the Advisors/Consulting houses. Prepare and analyze and interpret client reports for review. Generate client reports using web analytics platforms via various reporting tools, requiring analysis and comparison of many reports to ensure we are fulfilling our customer’s needs. Provide expertise on Manulife’s digital experience for group benefits clients (Web, mobile, voice), and highlight key features and functionality.Support group benefits clients in driving adoption of our digital tools and experiences among their plan members Provide reporting on digital uptake/usage to help group benefits clients understand overall plan health and identify areas of opportunity for education/engagement. You drive results by reviewing special requests and helping promote and sell products and services based on client needs and your unit’s business objectives and strategies.Establish and maintain client relationships by identifying current or potential needs and promoting client retention.Providing recommendations on plan design, service options, technology solutions and any ongoing administration needs to the client.Applies understanding of legislative and privacy guidelines to assist in client meetings.EducateDeliver presentations to employee groups to facilitate enrolment and/or introduce their Group Benefits (in person or remote). Meet with plan administrators to train and educate them on effective methods of plan administration.Lead customer workshops and training around product updates & new features Maintain direct contact with clients/advisors, proactively planning your client meetings to ensure regular connections are made.When new products are launched in Group Benefits, take the Lead together with the Account Executive to learn, present and speak to these new services. Become the expert in delivering and educating clients on these services and how it affects their population and what amendments are required to their plans if any.Using our Seismic Tools to put presentations together to present and deliver our services to clients.Clients rely heavily on the Service Relationship Specialist on how to manage new services and products that are launched, or on any new legislative initiatives.Coaching mindset and abilities enabling to define solutions and delivering outcomes. Shared Responsibilities:Works with a Team of Account Executives and collaborates with other Service Relationship Specialists.Assist new Service Relationship Specialists with Job Shadowing and Buddy system to ensure all members of the team can successfully represent Manulife Group Benefits Services.This job description does not represent a comprehensive listing of job duties that are required of the employee performing this role. We reserve the right to change duties or assign additional duties at any time with or without notice.Job Requirements:Minimum three to five years of work experience in Group Benefits. In-depth knowledge and understanding of the Group Benefits products and services.Building and strengthening existing client and consultant/advisor relationships.Proven ability to take initiative, be a strong self-manager and display integrity.GBA designation or working towards the designation an asset.Good knowledge of underwriting concepts. Strong technical and demonstrated analytical skills using Microsoft Office products, Excel and/or PowerPoint, Web Analytics platforms, to arrange and display relevant information during customer business reviews.Excellent presentation skills and the ability to influence decision makers in various areas of organization.Supports, participates, and presents in Mid-Market Finalist Presentations to attain new and keep existing Business out to Market.Strong customer-facing skills including expectation management, communication skills, information management.Ability to work independently and in a team setting, self-starter, innovative thinking with a keen eye for results and driven by quality.Outstanding analytical, strategic, and problem-solving thinking ability - enabling the candidate to recognize issues, outline possible implications and suggest solutions.Relationship-oriented; must be comfortable working with a wide range of individuals at different levels, managing across, up, and down and self-manage to meet timelines of multiple priorities.Capability to determine sensitive client needs or issues.Must have a valid driver’s license and a personal automobile.Competencies:Proven ability to determine business priorities, meet goals, manage high volumes of work.Excellent analytical, problem solving, interpersonal, organizational and time management skills.Negotiation and influencing skills.Strong attention to detail.Champion of superior service delivery and customer service, oral and written communication skills.Good understanding and knowledge of Manulife’s administrative systems.Independent, self-motivated individual with ability to manage multiple tasks and deadlines simultaneously.Strategic and creative thinker focused on finding solutions to unique Plan Sponsor needs.Persuasive communicator with an ability to clearly articulate ideas and present information.Collaborating internally across multiple departments.Ability to be flexible and empathetic and ability to manage conflicts.Proficient in the use of modern technology.Know and understand the growth and persistency strategies.Presenting together with the Account Executives at Client Service Meetings. Taking initiative to prepare and structure these meetings.Service Relationship Specialist attends all meetings for client’s re-enrolment of flex benefits with our Admin Advantage Teams and helps facilitate and ensure all tasks are brought to completion.Attend ongoing service meetings, maintaining and facilitating action logs with head office areas.Excellent planning and project management skills with a confirmed ability to complete projects within tight timeframes.Must be fully bilingual both oral and written (in Quebec only).Decision Authorities: This role directly impacts the Sales, Profitability and Persistency of the overall Distribution offices.Keeping existing clients by ensuring any potential service issues are resolved promptly and putting checks in place to prevent issues from reoccurring.Educating Clients on Manulife’s Group Benefits services that they would benefit from.Key Challenges:Managing high volumes of work within tight time frames and balancing competing priorities.Working with many Advisors/Consultants and Account Executives and balancing their demands, needs and expectations.When a service issue is identified, these could have a financial implication, it is critical that the issue be managed to resolution while ensuring that service and quality are maintained.Working Conditions:Occasional travel will be required within your region to Client Meetings, Wellness Fairs, Employee Sessions.This role will occasionally require working outside traditional business hours to meet client needs. Example - employee sessions for night shift workers.Work Smart options are available.About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationToronto, OntarioSalary range is expected to be between$56,400.00 CAD - $94,000.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.
Client Engagement Specialist at SORCe
Distress Centre Calgary, Calgary, Alberta
Full time Position - Client Engagement Specialist at SORCe Closing April 21, 2021 About SORCe The Safe Communities Opportunity and Resource Centre, or SORCe, is multi-agency collaborative that connects people experiencing or at risk homelessness and/or those with complex barriers such as mental or physical vulnerabilities, or socio-economic need, to programs and services that can help to address their needs. As a partner in the SORCe collaborative, Distress Centre Calgary operates the CAA Housing Strategist program, 211 Information & Referrals program, and Financial Empowerment program at SORCe. In addition, Distress Centre Calgary coordinates the SORCe Client Engagement Specialist role.About Distress Centre Calgary Distress Centre Calgary provides Calgary and area with 24-hour crisis support. We do this through our 24/7 crisis and 211 information and referral phone lines and email. We also provide daily chat and text support (for youth) and professional counselling. All of our services are free and because we do not define crisis anyone can contact us day or night about anything.We support all social issues – homelessness, poverty, depression, mental illness, bullying, addiction, PTSD, domestic violence, abuse, etc.Job Objective The Client Engagement Specialist position is at the core of all client activity at SORCe. It is the initial point of contact for all clients and prospective clients entering the SORCe office and will proactively engage clients to build rapport, provide support with basic needs, assess areas of need, provide information, and connect to resources both at SORCe and in the community.Duties Client Advocate 1. Training and mentoring: o The Distress Centre team takes on practicum students year round. Assist with the supervision, training and development of practicum students. 2. Client Engagement o Greet, build rapport and establish trust with people seeking support at SORCe. o Proactively engage those who do not approach the intake window. o Recognize those who visit frequently but do not access programs and services. o Proactively manage expectations for wait times. o Assess areas of need, provide information, and connect to programs and services at SORCe or in the community. o Create or update client profile and record visit details in the client database.o Use extensive knowledge of resources available at SORCe and in the community to guide clients in addressing their unique and individual needs. o Monitor the lobby, identify potential security issues, and enact security protocols as required. o Ensure that the integrity of data in the client database. o Attempt to de-escalate client emotion and behaviour when required. o Assist with administrative office tasks and other shared office duties. o Ensure that all clients are informed of and consent to the SORCe data sharing policy.SORCe Frontline Service Delivery *All program staff at SORCe share responsibility for portions of the client flow.o Facilitate intake and profile creation for new SORCe clients. o Assess client needs, provide information, and facilitate connections to programs within the SORCe collaborative or in the community. o Build rapport and establish trust with clients over time to reduce the barriers to stable and sustainable housing. o Maintain complete and accurate records in the SORCe database. o Develop and maintain inter-agency relationships and partnerships both within SORCe and in the community to ensure successful connections for SORCe clients. o Provide outreach services in accordance with outreach guidelines as necessary. o Advocate on behalf of clients for programs at SORCe or in the community with the goal of ending or preventing homelessness. o Engage clients as necessary to address behaviour concerns and ensure the safety and security of all people accessing services at SORCe.SORCe General o Collaborate and coordinate with all agencies at SORCe in the effective delivery of collaborative programs and services.*The duties and responsibilities outlined above are representative but not all inclusive. Other related duties as required.Qualifications o Post-secondary education in social work or a related human service field. Skill and Experience o Compassion and respect for all people seeking supports at SORCe. o Demonstrated experience working with highly complex individuals and the ability to maintain composure under pressure. o Demonstrated experience working in an unpredictable and typically fast-paced environment with competing priorities. o Knowledge of and/or experience working with homelessness, addiction, domestic violence, and/or mental health. oKnowledge of community resources both within and outside of the homelessness system of care. o Demonstrated experience working effectively in a team environment and independently. o In depth understanding and demonstrated experience in crisis assessment and interventiono Ability to manage and remain calm in crisis or stressful situations. o Exceptional client service / client engagement skills o Excellent organizational and time management skills. o Excellent computer skills. o Demonstrated excellence in both verbal and written communication. o Able to follow policies and procedures. o Commitment to inclusivity in accordance with SORCe and Distress Centre policy. o Knowledge and experience with Indigenous culture, supporting Indigenous people, and social services for Indigenous people is an asset. o Knowledge of and/or ability to learn client data management systems.Lines of Communication/Accountability Reports to the Team Lead – CAASpecial Working Conditions o General work hours are weekdays from 8:30-4:30pm with a one hour unpaid lunch. o Occasional offsite outreach work. o Not eligible for remote work. o This job is renewed annually based on fundingTo apply for this position, please send resume and cover letter by email to [email protected] and reference the job title in the subject line. * NO PHONE CALLS OR IN PERSON APPLICATIONS Only candidates selected for an interview will be contacted
Environmental Health and Safety Specialist
Siemens, Oakville, Ontario
Change the future with us.We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus together on what's truly important: making lives better with new ideas and the latest technology around the world.Why you'll love working for Siemens!Freedom and a healthy work- life balance- Embrace our flexible work environment with flex hours, telecommuting and digital workspaces.Solve the world's most significant problems - Be part of exciting and innovative projects.Engaging, challenging, and fast evolving, cutting edge technological environment.Opportunities to advance your career and mentorship programs on a local and global scale.Competitive total rewards package.Profit sharing available.Rewarding vacation entitlement with the opportunity to buy and sell your vacation depending on your lifestyle.Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community.Participate in our celebrations, social events and offsite business events.Opportunities to contribute your innovative ideas and get paid for them!Employee perks and discounts.Diversity and inclusivity focused.We are looking for a motivated individual with a broad range of knowledge in environment, health, and safety topics to support all aspects of Siemens Environment Health & Safety (EHS) program. Responsible for ensuring that internal policies, procedures, and practices meet the safety standards established by Siemens Mobility, Customers and Regulatory Authorities.The successful candidate would help our Mobility business to support execution of EHS initiatives and to meet the customer requirements while ensuring compliance with applicable environmental, occupational health and safety, workers' compensation legislation across Canada including Siemens's requirements. This role included 70% travel around the job sites and field representation.This is achieved through monitoring, prevention, and post-incident activities along with the development and review of safety and quality practices. The EHS Specialist is expected to bring unbiased input to Siemens Mobility's Operations and maintenance management team.What will you do?Support various aspects of new initiatives rolled out within Siemens EHS to meet company objectives.Champion the implementation and maintenance of Health, Safety, Environment programs to meet Ontario Certificate of Recognition (COR), as well as mandated customer / project requirements.Develop specialized project safety plans, policies, job safety analysis, safe work practices, conduct hazard / risk assessments, incident investigation as required.Provide support and ensure all employees and contractors comply with established EHS policies and programs.Assist in incident investigations and monitor corrective actions for effective implementation.Collaborate with all levels of organization and assist in executing and promoting companies EHS program.Travel to the various customer/project sites for project meetings, audits, and incident management as required.Liaise with Canada EHS Team and provide support on ongoing company initiatives.Ability to learn and work in high pace environmentPerform Internal safety audits and/or monitoring on rules compliance (PMRC)Assist with the development and preparation of safety communications (e.g. bulletins, safety advisory memo);Act as a facilitator for joint health and safety committees.Accompany the Metrolinx TPO officer during field audit: Address and escalate their concern right away, understand Metrolinx expectation and be proactive. Ensuring field representation to evaluate compliance with organizational, government health and safety, environmental standards and client's requirements.Audit workers in the field for certifications records Identifies opportunities to improve safety and environmental performance and makes recommendations based on findings. Assists with directing accident/incident investigation, reporting and/or facilitation of root cause analysis. Coordinate safe standard work practices with line personnel and monitor conformance through safety inspections. Conduct regular inspections of facilities to ensure compliance with hazards and safety guidelines. Inspections include but not limited to fire extinguisher, first aid, lock out tag out, PPE, equipment. What will you need to succeed?Degree or diploma in Environmental Health Safety program or industry recognized program with EHS related certification is a plus.Minimum 4 years' experience in Occupational, Health and Safety role in area of: railway, construction, transportation, or industrial sector.Experience in Railway is essentialPreference for Canadian Railway Operating Rules (CROR) qualified candidate experienced in conducting compliance audits.Expertise in Ontario Certificate of Recognition (COR) program requirements and COR auditor.Candidates must have excellent organizational and communication skills (both oral and written), customer focus, and agility, with the ability to present and explain health and safety topics;Demonstrated ability to apply advanced skills to resolve complex problems not covered by existing procedures or practices independently and displays a high level of critical thinking in bringing successful resolution to high-impact, complex, and/or cross-functional problems.Ability to analyze and evaluate options, solutions, and exercise judgment in making sound decisions.Experience in incident investigations, root cause analysis, workplace inspections, hazard analysis, risk assessment, safe work and best preventative practices or job safety analysis development, employee relations.Working knowledge of MS Office, excel and other software tools.Self-driven, discrete, diligent with great attention to detailValid driver's license mandatory.About us.We share our ideas and champion the people behind them.Siemens Mobility is a separately managed company of Siemens AG. As a leader in transport solutions for more than 175 years, Siemens Mobility is constantly innovating its portfolio. Its core areas include rolling stock, rail automation and electrification, a comprehensive software portfolio, turnkey systems as well as related services. With digital products and solutions, Siemens Mobility is enabling mobility operators worldwide to make infrastructure intelligent, increase value sustainably over the entire lifecycle, enhance passenger experience and guarantee availability. In fiscal year 2022, which ended on September 30, 2022, Siemens Mobility posted revenue of €9.7 billion and had around 38,200 employees worldwide. Further information is available at: www.siemens.com/mobility.In Canada, Siemens Mobility has been providing solutions to the transportation industry for more than 40 years, including railway infrastructure maintenance services on the rail networks in Quebec and Ontario, light rail vehicles in Edmonton and Calgary, trainsets delivered to VIA Rail Canada, new trainsets for Ontario Northland that will bring back Northeastern passenger rail to Ontario that are expected to be delivered in 2026, an order for locomotives for Montreal's exo and the rail electrification and overall system maintenance of the light rail transit network in Kitchener-Waterloo. Our footprint also includes dispatching services operated from Dorval, Québec, to more than 25 railways across Canada covering over 3,400 miles of track.Today, Siemens Mobility provides customers with full-service capabilities for the entire life cycle of their projects to help evolve our growing cities while supporting Canada's sustainability goals.To learn more about Siemens Mobility, visit our website at Siemens Mobility | Canada | Siemens Mobility CanadaSiemens is committed to creating a diverse environment and is proud to be an equal opportunity employer. Upon request, Siemens Canada will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.By submitting personal information to Siemens Canada Limited or its affiliates, service providers and agents, you consent to our collection, use and disclosure of such information for the purposes described in our Privacy Notice available at www.siemens.ca.Siemens s'engage à créer un environnement diversifié et est fière d'être un employeur souscrivant au principe de l'égalité d'accès à l'emploi. Sur demande, Siemens Canada prendra des mesures d'accommodement raisonnables pour les personnes handicapées, dans le but de soutenir la participation des candidats dans tous les aspects du processus de recrutement. Tous les candidats qualifiés seront pris en considération pour ce poste.En transmettant des renseignements personnels à Siemens Canada limitée ou à ses sociétés affiliées, à ses fournisseurs de services ou à ses agents, vous nous autorisez à recueillir, à utiliser et à divulguer ces renseignements aux fins prévues dans notre Déclaration de protection de la confidentialité, que vous pouvez consulter au www.siemens.ca.Salary: . Date posted: 04/03/2024 08:51 PM