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Director of Fund Development
The Alex, Calgary, Alberta
Who We AreThe Alex is a non-profit health and social services organization that has provided integrated and accessible supports and thoughtful, comprehensive care to Calgarians for almost 50 years. With a full complement of health, housing, and community programs, the Alex is a hub of supports and outreach services for people who are experiencing poverty, trauma, social isolation, or health challenges including addiction. What You Will DoReporting to the CFO, the Director, Fund Development will create and implement a robust fund development strategy to develop and foster meaningful relationships with employees, donors, government funders and the community. This position is instrumental in charting the organization’s course in philanthropy and securing charitable contributions to support The Alex’s mission and vision.Collaborate with Senior Leadership Team to develop short- and long-range fund development plans and programs that support the organization’s values, mission, and general objectives.Evaluate, adjust, and develop fundraising strategy, plans and engagement activities to meet financial needs and increase stakeholder support.Designs and implement best/next practice impactful, cost-effective fund development and major gift programs, ensuring solid return on investment.Manage and research donor prospect lists, prepare materials and provide support to staff, board members, and volunteers for solicitations.Ensures there is a communications strategy and work plan to support fundraising and engagement strategies and activities. Provide general oversight of fund development activities and manage the day-to-day operations of The Alex’s development function.Develop and implement project management systems that accurately monitor and prioritize prospect potential & activity, return on investment of events and rate of return on team activity. Provide regular reports to track funds raised, potential prospects, and future activities.Oversee process of communicating reporting requirements to Research and Operations teams to ensure funders receive appropriate data on program/project achievements and statistics in alignment with funding agreements.Create opportunities, both proactively and responsively, to engage in dialogue with community stakeholders to allow The Alex to listen, learn and share information in alignment with organizational goals.Supports attainment of the organization’s fund development goals through the selection, development, motivation, and evaluation of human resources, both professional and volunteer.Works with the CEO and leadership volunteers to enable the board and its members to fulfill their fund development roles. Facilitates the optimum interaction between management and volunteers.Keep informed of changing landscape of government, business and community support for non-profit social service and health initiatives, adjusting strategy and activity to maximize opportunities.Maintain ongoing knowledge of best and emerging practices in philanthropy and fund development as well as the general fields of management and the not-for-profit sector.Practice ethical fundraising, aligned with the mission and values of The AlexWhat You BringMinimum of 5 years (non-profit) leadership experience, demonstrating increasing responsibility to a senior level with significant fund development and community engagement accountabilities with additional 10 years non-profit or fund-raising experience. Social services and/or health-related sector experience is an asset.Degree in communications, business, sales, social sciences, non-profit leadership or related field.  A combination of experience and education will be considered.Certified Fund Raising Executive Preferred. Experiencing achieving fund raising targets of 10 million+ Strong not-for-profit fund development knowledge including: Canada Revenue Agency (CRA) rules and guidelines regarding fundraising in Canada and specifically Alberta;AFP Code of Ethics and Standards of Practice and the Imagine Canada’s Code of Ethical Conduct;Donor management software (CRM), digital fundraising and peer to peer platform experienceCertification in Project Management an asset The position is based out of our Franklin Station main Community Health Centre location. Occasional travel within the city will be required. Occasional evening and weekend hours will be required for special projects, events, and deadlines in service to the organization’s mission.This position will remain open until a suitable candidate is found. We thank all applicants for their interest, however, only those selected for an interview will be contacted.  For further information about The Alex and its programs, we encourage you to visit our website at www.thealex.ca  
Home Support Worker
Aurora Recovery Centre, Gimli, MB, CA
NOC code: 44101 Home support workers, caregivers and related occupationsAbout usAurora Recovery Centre is a leading addiction treatment center that provides comprehensive and personalized care to individuals struggling with substance abuse and related mental health issues. Our mission is to offer a safe and supportive environment where clients can heal, recover, and achieve long-term sobriety.Job Summary:We are seeking empathetic and skilled Home Support Workers who are passionate about making a positive difference in the lives of individuals seeking recovery. The ideal candidates will possess strong interpersonal skills, a caring demeanor, and a commitment to creating a safe and supportive atmosphere for our clients.Responsibilities:Provide one-on-one support to clients in their daily activities, ensuring their comfort and well-being.Assist clients with personal care tasks, including grooming, dressing, bathing, and medication reminders.Collaborate with the care team to develop and implement individual care plans that cater to clients' specific needs.Foster a positive and supportive environment that promotes clients' independence and dignity.Accompany clients to appointments, outings, and recreational activities as needed.Assist with meal preparation and ensure clients' dietary preferences and restrictions are respected.Maintain accurate and up-to-date documentation of care activities and observations.Adhere to infection control protocols and safety guidelines to ensure clients' health and well-being.Qualifications:Previous experience as a Home Support Worker, Personal Support Worker, or in a related role is preferred.Compassionate and patient approach with the ability to establish rapport with clients.Strong communication skills and the ability to actively listen and respond to clients' needs.Understanding of personal care practices, hygiene standards, and safety protocols.Ability to adapt to changing situations and provide assistance based on clients' preferences and conditions.Basic knowledge of medical conditions and the ability to respond to emergencies appropriately.Reliable and punctual with a strong sense of responsibility.Willingness to work flexible hours, including evenings and weekends.First Aid and CPR certification is a plus.
Weekend Support Worker
Native Child And Family Services Of Toronto, Toronto, Ontario
Location: Various Housing Locations hiring. Position: Unionized Classification: Contract Part-Time*9 Positions. Summary:Native Child and Family Services of Toronto strives to provide a life of quality, well-being, caring and healing for our children and families in the Toronto Indigenous Community. We do this by creating a service model that is culture-based and respects the values of Indigenous people, the extended family, and the right to self-determination and through the integration of holistic, culturally based prevention services that are child centred, family focused, and community driven.The Weekend Support Staff are responsible for overseeing the Transitional Houses. This position requires the relief staff to monitor and assist the residents in accordance with Native Child and Family Services policies and procedures. Primary Responsibilities:Assist the residents with day-to-day functioning and routines of the household in a very pro-active fashion.Oversees the safety and security of the house by ensuring the residents adhere to the house rules and expectations.Provides support and information / resources as needed to the residents while on duty.Meets with the house mentor, case managers and other relief staff to debrief and pass on all pertinent information both written and verbal with respect to what transpired during the shift.Maintains all files and documentation as per NCFST policies, procedures and guidelines.Works co-operatively with all NCFST departments to ensure quality care of the residents.Assists with meal planning and preparation.Communicates with all residents and colleagues in a respectful manner at all times.Adheres to strict confidentiality, and all protocols and procedures with respect to job performance.Performs other duties as assigned.Qualifications, Knowledge and Skills:A Post-Secondary diploma in the social service field from an accredited College.Minimum of one (1) year direct experience in the social work field (preferably in a transitional/group home environment). Alternatively an equivalent combination of education and experience in Indigenous family and children issues in a child and family wellbeing context. Extensive knowledge of the history and culture of Indigenous Peoples including First Nation, Metis, and Inuit.Ability to provide an acceptable Child Welfare Check with Vulnerable Sector Check (VSC). Have current CPR and First-Aid certification or willing to complete prior to commencement of employment.High level of knowledge of Indigenous culture and the issues facing young Indigenous women, children and men.Knowledge of the resources available for Indigenous peoples with respect to issues such as homelessness, addictions and mental health.Good oral and written communication skills.Able to function as an effective member in a team environment.Good organizational skills.Ability to accept clear direction and feedback from supervisor.Demonstrated understanding, and commitment to, integrating the Native Child and Family Services of Toronto Mission and values in to practice, service and relationships. Demonstrated understanding of workplace Health and Safety practices and understanding of an employee's responsibility under current legislation. Ability to work effectively with all levels of staff, to maintain effective communication and working relationships, demonstrating strong interpersonal skills, tact, sensitivity and build strong internal relationships.NCFST requires all employees, contractors, students, and volunteers to be fully vaccinated against COVID-19, absent of a valid medical exemption or other reasonable consideration pursuant to the Human Rights Code of Ontario.We thank you for your interest, however, only those applicants selected for an interview will be contacted.
Director of Music
The Shore Church, North Vancouver, BC
Director of MusicA bit about us:Our core values at The Shore Church are evangelism, discipleship, and community. These values flowthroughout all ministry areas, including music. We are praying for a man who is excited to be involved(with his family if he has one) in sharing the gospel, discipling others, and living in community. One wholoves the Lord and has been affirmed in God’s call on his life to serve the church through vocationalministry.Qualifications:● Testimony of faith in Jesus Christ and a growing personal relationship with Him● A passion for music and a humble, team-oriented heart● Skilled instrumentalist and quality vocalist● Knowledge of sound, audio, ability to read music, a firm understanding of music theory, and awillingness to learn● Work in partnership and in harmony with the Lead Pastor● Be able to train and disciple those in your care towards Christlikeness while providing an examplefor others in your personal and ministry life● Be able to develop annual goals and objectives for the ministry area you are responsible for● Lead or commit to being a part of a Community Group within the body of the church (this wouldbe considered volunteer time, but is mandatory as a paid director of the body)● Administrate your team, and church needs that may arise● Commitment to, faithfully and joyfully, financially giving to the ministry of The Shore Church● Seek to protect the unity of the church● Demonstrate a Christ-like attitude through all interactions with congregation, staff, elders andvolunteers● Invest and invite the lost to know Jesus● Commitment to the mission and vision of The Shore Church, moral purity, and excellence inministry● Full agreement with our mission, values and beliefs -https://theshorechurch.ca/our-values-and-beliefs/Responsibilities:● Plan, schedule, coordinate, and lead the music for weekend gatherings, and worship nights. Theprimary music leader on stage (4 out of 5 Sundays)● Develop order of gathering● Oversee all technical/sound aspects of the weekend, special events, and train up a team to beinvolved in this area of ministry as well as recordings for social media outlets● Maintain the music library, instruments, and license agreements● Develop a high-quality music ministry through the recruiting and developing of instrumentalistsand vocalists● Disciple band members to greater maturity in Christ● Oversee the set and stage design● Plan and lead music nights outside of Sunday mornings● Meet weekly with the staff to review past gatherings and plan for future ones● Assist in the responsible stewardship of the music budget, volunteers, and other resources● Direct and lead the weekly planning activities and rehearsals● Set annual goals for the music ministry that align with the overall mission, vision, and church-wideannual goals● Possible future oversight and leadership of other areas within the church based on your spiritualgifting. This could include preaching, teaching classes, etcEvaluation and Compensation:There will be monthly meetings with the Lead Pastor outside of regular meetings with all staff. Themonthly meetings will entail checking in to see how you are functioning within the community, with staff,and with your responsibilities.The annual evaluation will be at the end of each ministry year in June.The Lead Pastor will conduct an annual performance evaluation and review of a compensation packagein consultation with the Elders and/or Finance Committee as needed.Year end meeting: JuneCompensation: Starting $50,000 - $60,000 (room to grow based on desire, talent, skill, and giftedness)Summer Internship: $22,000 (reserved for Bible School student seeking ministry experience)
Radiological Technologist - Mission Memorial Hospital (MMH)
Fraser Health Authority, Mission, BC
Salary rangeThe salary range for this position is CAD $36.69 - $45.81 / hour Why Fraser Health?Are you someone who is passionate about making a difference in the lives of others? Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations.  Our team of 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Effective October 26th, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer. Position Details The Medical Imaging transfer of service to Fraser Health is now completed and we are thrilled to have the Medical Imaging Teams as part of Fraser Health again. Are you interested in learning more and joining us during this exciting time?  We currently have an opportunity for a casual Radiological Technologist at Mission Memorial Hospital.  Come work with us! We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust.   Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care. Connect with us! Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members! You can also visit us on Indeed and Glassdoor. Instagram | Facebook | LinkedIn | Twitter  Detailed OverviewReporting to the Supervisor, Radiological Technology and the Site Coordinator, Medical Imaging, the Radiological Technologist, practices in accordance with the standards of professional practice as well as utilizing a client and family centered care model and the vision and values of the department within Fraser Health (FH).The Radiological Technologist performs diagnostic radiographic/fluoroscopic and medical imaging procedures/techniques and related duties, observing safe radiation protection practices. Duties include receiving and completing requisitions, entering relevant data into the Radiology Information System (RIS), preparing patients for examination, operating radiographic and computerized imaging equipment including processing radiographs and archiving of acquired data, monitoring patient during procedures, monitoring equipment performance and maintaining cleanliness of examination rooms. ResponsibilitiesPerforms all general duty radiographic/fluoroscopic procedures consistent with established standards, procedures, radiation protection practices and protocols. Performs procedures working with radiologists, physicians and other health care professionals.Performs requested examinations observing departmental standards, routines and radiation protection practices during procedure by operating radiographic and computerized imaging equipment.Completes procedures using appropriate equipment, labels permanent records, maintains and updates records in RIS/PACS and checks resultant images for technical quality. Refers problems in image quality to the supervisor. Stores digital images using appropriate equipment.Explains procedures and gives instructions to patients/clients. Answers questions that may arise.Ensures relevant clinical data is collected for the procedures requested by providing documentation of individualized patient care and recording history and clinical information. Maintains and updates records in database accordingly.Prepares contrast agents required for examinations by methods such as filling syringes and mixing barium solutions as required. Prepares tray set-up for procedures, disposes items after the procedure according to hospital policy and cleans instruments for return to Medical Device Reprocessing Department.Monitors patient care and safety by ensuring procedures adhere to department standards and policies.Provides input into quality improvement and risk management procedures and processes.Cleans and tests equipment for status of imaging, viewing, processing and image recording; performs quality control tests and minor adjustments and/or arranges for necessary repairs; cleans technical area and maintains supplies.Performs a variety of clerical duties including those related to patient demographics, histories and data entry.Participates in the instruction of employees and/or students by assisting with departmental orientations, in-service presentations, demonstrating procedures and answering questions.Participates in approved research and special projects in collaboration with supervisor and other health care professionals.Participates in the departmental Continuous Quality Improvement/LEAN programs by using established monitoring and auditing methodologies to perform quality assurance checks such as patient/physician satisfaction or booking protocols.Carries out responsibilities in accordance with health and safety requirements. Immediately reports unsafe situations by notifying supervisor or other appropriate personnel.Performs other related duties as assigned. QualificationsEducation, Training and ExperienceCertification with the CAMRT.Skills and AbilitiesDemonstrated knowledge and practice of safe work procedures with diagnostic radiographic and medical imaging equipment.Demonstrated ability to perform radiographic examinations in compliance with departmental standards.Demonstrated knowledge of evidence-based practice related to designated modality.Demonstrated knowledge of organization policies, procedures and standards of care, including practice of safe work procedures with modality equipment.Demonstrated knowledge of research process and methodology.Demonstrated knowledge of PACS/Radiology Information Systems, i.e. digital imaging, image archiving and retrieval.Demonstrated ability to communicate (orally and in writing) and deal effectively with clients and their families, co-workers, physicians, other health care staff and staff of external agencies.Demonstrated ability to operate related equipment.Demonstrated ability to work independently and in collaboration with others.Demonstrated ability to establish workload priorities in collaboration with others.Demonstrated ability in CPR techniques.Demonstrated computer skills including the ability to effectively use a computerized client care information system.Physical ability to perform the duties of the position.
RN/RPN, Substance Use Services - Abbotsford/Chilliwack/Mission
Fraser Health Authority, Chilliwack, BC
Salary rangeThe salary range for this position is CAD $41.42 - $59.52 / hour Why Fraser Health?Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.  Effective October 26, 2021 all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines).  Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer. Detailed OverviewIn accordance with the British Columbia College of Nurses and Midwives (BCCNM) standards of practice and the Mission and Values of Fraser Health, and working collaboratively and in partnership with the interprofessional care team in the provision of person-centered and recovery oriented care, the Registered Nurse/Registered Psychiatric Nurse provides and coordinates the delivery of nursing care services to clients experiencing problematic substance use, such as assessment, referrals, counselling, client and family teaching and follow-up as required and health promotion activities. Demonstrates nursing expertise and provides clinical leadership in evidence based practice through direct care activities including nursing assessments, crisis intervention, treatment and group facilitation. ResponsibilitiesPlans and provides direct nursing care to clients in compliance with standards of practice by performing activities such as reviewing client/family history, conducting physical/psychosocial assessments, developing a care plan specific for the client and collaborating with other members of the health care team to discuss and review the care plan.Processes physician or nurse practitioner orders through methods such as initiating unit standing orders, administering medications, carrying out treatments and monitoring and documenting the effects.Manages emergencies including drug overdose, heart attack, assaultive behaviour and seizures through methods such as by responding in a manner appropriate to the emergency and in accordance with established policies and procedures such as initiating CPR and/or alerting ambulance and/or police.Consults and collaborates with interdisciplinary team members and other health care professionals/providers in the identification and resolution of a variety of client/family issues by participating in client care conferences, rounds and staff meetings and contributing information.May be required to provide general and crisis counselling to clients who present to the Emergency Department, IPU, and medical wards, including short term follow-up in accordance with approved treatment plans authorized by the Physician, Nurse Practitioner or consulting psychiatrist. Teaches clients and family members as required and/or other care-givers about illness prevention, health maintenance and health promotion strategies by assessing the learning needs of individuals, providing and explaining information, demonstrating procedures and use of equipment, checking the learners use of procedures, techniques and equipment, and evaluating the overall effectiveness of the selected teaching methods and outcomes of learning.Participates in quality improvement and risk management activities such as identifying and reporting high risk situations, evaluating effect of changes in nursing practice, generating recommendations for alternative approaches to nursing practice, conducting safety audits and identifying needs for corrective action and changes to selected practices, procedures or protocols.Acts as a clinical resource/support person to client and family as required and nursing and health care professionals by explaining the theoretical rationale for nursing decisions and providing clinical consultation to Health Care Detox Workers. Participates in the training and orientating and continuing education of nursing staff and students through mentoring, preceptoring and role modelling.Maintains clinical records through methods such as collecting and documenting information including electronic health care information regarding clients and their families, nursing observations, telephone communications, progress notes, interventions, themes worked on during interventions, teaching, care evaluations, patient outcomes and discharge summaries to ensure that client/family records are current and complete.Performs intake functions, conducts mental health assessments, develops, implements, maintains and adjusts comprehensive treatment plans based on client needs and best practices, administers prescribed medications, and monitors and assess client's mental state, response to medications and efficacy of treatment plan to ensure optimum use of resources and to facilitate client-centered care, as assigned.Maintains a safe environment for clients, visitors and employees by adhering to established safety and emergency practices and procedures and reporting any risks and anomalies to the Client Care Coordinator.Participates in program development and in the delivery of clinical services through methods such as actively participating in internal conferences and by participating in the development, implementation and evaluation of new or existing client program activities and treatment approaches.Identifies own learning needs/goals, reviews these with the Client Care Coordinator and engages in a variety of activities to meet these needs/goals.Participates in the development, implementation and evaluation of policies/procedures and interpreting same to clients, other agencies and the public and referring unusual inquiries to Client Care Coordinator.(If applicable) Plans, coordinates, and delivers educational sessions to clients and their family members, other service providers, and community agencies on topics such as detoxification, relapse prevention, stress management, wellness, self care, problem solving and coping skills. Facilitates group sessions utilizing psychodynamic, cognitive/behavioural, interpersonal, and supportive interventions in conjunction and consultation with other interdisciplinary team members.(If applicable) Provides outreach nursing care to clients in their home setting or suitable alternative performing nursing functions such as assessing substance use/dependence, determining physical and mental status, monitoring withdrawal symptoms and evaluating response to medications administered. Formulates and explains plan of care to client/family or supportive care persons. Transports and/or accompanies clients to physician appointments for assessment to determine suitability for program or to designated safe bed for withdrawal management support.Performs other related duties as required. QualificationsEducation and ExperienceGraduation from an approved Nursing Program with current practicing registration as a Registered Nurse and/or Registered Psychiatric Nurse with the British Columbia College of Nurses and Midwives (BCCNM).Completion of approved addictions or substance use training, or substance use certificate program, and one year's recent related experience working in an addictions environment with individuals with substance use disorders, or an equivalent combination of education, training and experience. May require:  current approved Standard First Aid Certificate and current Cardiopulmonary Resuscitation Certificate (CPR) level C. May require: skills and experience in facilitating psycho-educational groups. May require: Valid Class 5 Driver's License and access to personal vehicle with appropriate insurance coverage.Skills and AbilitiesAbility to complete initial and ongoing mental health and substance use client assessment and provide nursing care through appropriate/prescribed technical, therapeutic, safety type interventions including crisis intervention.Knowledge of mental illness and substance use treatment.Knowledge of psychopharmacology (indications and side-effects).Knowledge of counselling and group facilitation skills.Knowledge of legislation and government policies and procedures that relate to mental health and substance use practices.Ability to communicate effectively verbally and in writing with clients, families/care givers, the public, medical staff and members of the interprofessional care team.Ability to promote person-centered care that demonstrates empathy for clients/families/care givers, sensitivity to diverse cultures and preferences, including advocacy for special populations.Ability to educate clients and families/care givers about topics essential to their health care and well-being.Ability to organize and prioritize work.Ability to collaborate with and promote cooperation among members of the interprofessional care team.Ability to use factual information and basic principles and procedures to support nursing decisions and actions with relevant research-based evidence/evidence-informed practice.Ability to operate related equipment including relevant computer applications.Physical ability to perform the duties of the position.
Registered Nurse, Primary Care - Mission
Fraser Health Authority, Mission, BC
Salary rangeThe salary range for this position is CAD $41.42 - $59.52 / hour Why Fraser Health?Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities. Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Learn more. Come work with us! Fraser Health is proudly recognized as a BC Top Employer. Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care.  Effective October 26, 2021 all staff for all positions across health care in British Columbia are required to be fully vaccinated against COVID-19 (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and there are no exceptions. Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring and Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner. Connect with us! Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members! You can also visit us on Indeed and Glassdoor. Instagram | Facebook | LinkedIn | Twitter | TikTok Detailed OverviewIn accordance with the British Columbia College of Nurses and Midwives (BCCNM) standards of practice and the Mission and Values of Fraser Health, works collaboratively and as a member of an inter-professional team to provide direct patient care to clients of the Urgent Primary Care Centre (�UPCC�, "UPCS" or �Centre�) or Primary Care Clinic, which provides both timely and longitudinal primary care to unattached and attached vulnerable clients. Provides initial client consultation, assessment, coaching and teaching, health promotion and intervention, client care services and follow-up based on the client's needs, urgency of request and best practices, to ensure clients, families and caregivers are provided with ease of access to timely, person-centred, continuous and culturally safe quality health services; facilitates and manages client transitions across the healthcare continuum to optimize recovery and adapts to changes in the client's condition to minimize avoidable admission to healthcare facilities; collaborates and ensures linkages with acute, primary and community care healthcare providers including the client's primary care provider (Nurse Practitioner, Physician, other specialists) and family supports regarding client care planning to facilitate the flow of information through a variety of settings including FH and non-FH community services. Provides client and family-centered care through a trauma-informed approach and evidence-informed practice; establishes a dignifying, purposeful and trusting relationship with clients, promoting self-determination and independence; encourages knowledge exchange in day-to day activities, and empowers clients and natural supports to engage and connect within their communities; ensures clients and their family members are supported in navigating the health care system. Responsibilities Provides direct nursing care to clients receiving scheduled or urgent/timely primary care; assesses clients and collects information from a variety of sources using skills of observation, communication, data review and physical assessment; makes a nursing diagnosis of the client's condition and determines whether the condition can be improved or resolved by an appropriate nursing intervention or through interventions and collaboration with other clinical staff. Processes physician or nurse practitioner orders by initiating unit standing orders, administering medications, carrying out treatments and monitoring and documenting the effects. Establishes a therapeutic relationship with the client through the use of interpersonal and interviewing techniques, in person and/or over the telephone, to ensure the client's choice and autonomy in decision-making and care planning including the client's right to dignity and privacy. Screens referrals, provides individualized client assessments, inter-professional care planning and interventions when appropriate and referral services for clients with multiple complex conditions; assists clients to achieve an optimal level of function by facilitating timely and appropriate health services and utilizing a variety of resources and services; collaborates with the primary care provider, client, the family/supports/caregivers, other health care professionals, clinics, hospitals and other community resources to identify and resolve client care issues and coordinate the integration of care and services. Develops a comprehensive shared client care plan, in collaboration with the inter-professional team, primary care provider, client and/or family, other healthcare providers and/or referring clinics; facilitates and supports the transition of the client care plan to the primary/community care provider and/or community agencies. Provides direct planned and unplanned client care and identifies other care services required in accordance with applicable guidelines, policies and evidence-based best practice; provides comprehensive explanations of care to the client and family, as appropriate. Reviews client care plans, in collaboration with the inter-professional team/primary care provider to determine timing and referral to other services and/or interventions to improve client outcomes; initiates, monitors and evaluates the appropriateness and effectiveness of the short and long term care plan to meet specific client goals; develops next steps in collaboration with the client and family; develops and supports a transition process for achieving client care goals across the care continuum. Discusses clinical findings with client/family, in collaboration with the inter-professional team to develops action plans and sets goals directed at clinical needs, self -management, self-care and improved health-related quality of life; accesses system information and resources to review client data such as medical history, progress notes, consultation reports, lab reports and incorporates findings into the care plan; plans, organizes and establishes priorities by using resources effectively and efficiently; responds to unanticipated events and/or changing client or service assignment needs, as needed. Supports clients and their families clinic visits by providing information through their decision-making process regarding treatment options; advocates on behalf of the client/family to support their choices and needs and provides direct care to client as they transition to another program, service or healthcare provider. Arranges and participates in outreach nursing care to clients in their home setting or suitable alternative, as required; performs nursing functions such as assessment, determining physical and mental status, and evaluating response to medications administered; formulates and explains plan of care to client/family or supportive care persons and provides advice to the client and/or caregiver about available community resources. Provides health counselling to clients including education, self-management, self-monitoring and wellness/health promotion/prevention through a combination of clinic, telephone or home/outreach visits; assesses the learning needs of individuals, providing and explaining techniques and equipment, and evaluates the overall effectiveness of the selected teaching methods and outcomes of learning. Maintains clinical records such as intake screens, client assessments, clinical interventions, treatment formulations, care plans and progress notes; maintains statistical information on clients in accordance with established policies, standards, and procedures. Maintains professional practice growth, knowledge and expertise to reflect current standards of practice by reviewing relevant literature, attending educational workshops and in-services, consulting and networking with other health care professionals. Participates in department quality improvement and risk management activities by identifying client care issues and collecting data; participates in research opportunities, as required. Participates in the orientation and ongoing education of nursing staff and students by providing information and acting as a preceptor as appropriate. Provides input in the development and revision of standards of care, policies and procedures and advocates for improvements in clinical practice, health care and health care services; participates in the development, implementation and evaluation of quality improvement initiatives within the program by providing recommendations to the Manager. Performs other related duties, as assigned. QualificationsEducation and ExperienceCurrent practicing registration as a Registered Nurse with the British Columbia College of Nurses and Midwives (BCCNM). One (1) year recent related clinical experience in acute care, urgent/emergency care or related clinical area including assessing and treating children, youth and adults in an acute or community/outpatient care setting, or an equivalent combination of education, training and experience. Valid BC Drivers license and access to a personal vehicle for business related purposes, as required.Skills and Abilities Demonstrated ability to complete initial and ongoing client assessments and provide nursing care through therapeutic interventions Demonstrated ability to communicate effectively, both verbally and in writing Demonstrated ability to integrate and evaluate pertinent data from multiple sources to problem-solve effectively Knowledge of broad health care services, community resources agencies and their role in providing a continuum of care Ability to promote client-focused care including sensitivity to diverse cultures and preferences Ability to independently manage and prioritize clients with diverse healthcare issues Ability to teach clients and others about topics essential to health care, health promotion and care self-management using care management principles Ability to work effectively in a dynamic environment with changing priorities Ability to work independently and as a member of an interprofessional team Ability to operate related equipment including applicable software applications Physical ability to perform the duties of the position
Client Care Coordinator, Urgent Primary Care Centre - Mission
Fraser Health Authority, Mission, BC
Salary rangeThe salary range for this position is CAD $49.20 - $67.08 / hour Why Fraser Health?Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities. Our team of 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Learn more.  Come work with us! Fraser Health is proudly recognized as a BC Top Employer. Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care. Have you heard about the new incentives within the new provincial collective agreement for Nurses that make taking a regular/temporary position much more appealing? The details below outline a few of the perks that would be available to you, take a read through and see why it’s worth it – Your overall compensation is increased  - As part of the new provincial collective agreement, as a regular status nurse, you receive an increase to overall compensation 100% of your benefits are employer-paid with no out-of pocket (i.e. no waiting for reimbursement)You’re immediately enrolled in a defined pension plan (no waiting period)You’re eligible for 87% maternity leave top-upYou can maintain a flexible schedule – As part of the new collective agreement, there are more flexible scheduling options available for regular status nurses. Effective October 26, 2021 all staff for all positions across health care in British Columbia are required to be fully vaccinated against COVID-19 (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and there are no exceptions. Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring and Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner. Connect with us! Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members! You can also visit us on Indeed and Glassdoor. Instagram | Facebook | LinkedIn | Twitter | TikTok   Detailed OverviewIn accordance with the British Columbia College of Nurses and Midwives (BCCNM) standards of practice and the Mission and Values of Fraser Health, and working collaboratively and in partnership with the inter-professional care team in the provision of person-centered, culturally-safe and recovery oriented care, the Client Care Coordinator provides clinical supervision, guidance and support to nursing staff, other clinical team members and support staff within the Urgent Primary Care Centre (UPCC). The UPCC provides timely urgent care to clients and continuous longitudinal primary care to unattached vulnerable clients residing in the assigned region. Responsible for the day-to-day operations of the UPCC including daily patient flow. Supports/participates in research, policy, quality improvement and risk management activities. Performs duties through a trauma-informed approach and evidence-informed practice, ensures clients and their family members are supported in navigating the health care system, and supports program and/or regional activities. Responsibilities Leads, facilitates and guides daily intake and patient flow by applying established criteria in collaboration with the other clinical team members. Supervises nursing, allied and nursing support staff and coordinates the work of the clinical team overall on a day-to-day basis; observes work and corrects where necessary, monitors the quality of care and the safety of patients, assigns and adjusts work assignments, schedules and coordinates staff, monitors and may authorize staff hours of work, including overtime, vacations, leave requests, ensuring service levels and staffing requirements are met. Supports quality patient care and excellence in practice by promoting inter-professional collaboration and team building in part through team meetings and impromptu discussions that capitalize on immediate opportunities to collaborate on client care. Mentors and acts as a resource to staff, role models best clinical practices, assesses clinical skills and coaches staff to help them achieve established clinical performance goals. Identifies learning requirements of staff and, in conjunction with the Manager and other members of the clinical team, provides input into the development of learning objectives; provides clinical support and guidance and evaluates the effectiveness of learning opportunities.  Determines education priorities that meet clinical and learner needs, in collaboration/consultation with interdisciplinary team members. Plans, implements and evaluates educational and clinical programs to meet the learning needs of direct care services staff including orientation, clinical teaching, and in-service; coordinates the development and review of instructional materials and maintains program records. Identifies learning outcomes; provides/delivers educational activities such as teaching, mentoring, conducting formal presentations, demonstrations and lectures. Participates in or leads the investigation of complaints by patients/families; follows up on complaints and implements corrective action as appropriate. Collaborates with Quality Improvement according to established protocols. Participates in quality improvement and risk management activities by methods such as evaluating effect of changes in practice, generating recommendations for alternative approaches to practices, conducting safety audits and investigations. Assists the Manager by attending panel interviews, providing recommendations on the selection of new staff, providing feedback to the Manager on staff performance appraisals, and providing feedback on optimal use of budgetary resources and regarding minor and capital equipment needs as requested. Promotes staff awareness and involvement in research/evaluation activities and special projects and participates in research and special projects as appropriate. Collaborates with internal and external stakeholders, participates on a variety of designated professional or operational committees at the unit, hospital, program and/or regional level. Participates in the review, development, implementation and evaluation of evidence-informed clinical decision support tools/policies. Performs other related duties as assigned. QualificationsEducation and ExperienceCurrent practicing registration as a Registered Nurse with the British Columbia College of Nurses and Midwives (BCCNM). Three (3) years of recent related clinical experience in acute care, urgent/emergency care or related clinical area, including one (1) year of supervisory experience, or an equivalent combination of education, training and experience. Completion of post-graduate course work and/or certification applicable to the designated clinical area as required. Skills and Abilities Clinical proficiency/expertise in the designated clinical area. Ability to supervise and provide leadership and work direction. Ability to coordinate patient assignments, in collaboration with staff. Ability to monitor staff workload and patient factors and adjust patient assignments accordingly. Ability to establish priorities for patient care, patient flow/discharge planning and overall daily operations of the designated unit(s). Ability to monitor the quality of patient care and ensure maintenance of standards for nursing practice and nursing support staff. Ability to monitor, assess and address performance issues based on professional standards of practice and to provide input to the Manager on formal performance reviews. Ability to role model, coach and mentor best practices in patient care. Ability to identify individual or group learning priorities to meet identified program, organizational and learner needs, in collaboration with other clinical staff. Ability to support implementation of education based on changing practices e.g. legislation and technology. Ability to provide input into budgets and minor and capital equipment. Ability to communicate effectively both verbally and in writing. Ability to work independently and in an organized and self-directed manner. Ability to problem-solve and effectively deal with conflict situations. Ability to operate related equipment including applicable software. Physical ability to perform the duties of the position.
Health Unit Aide, Urgent Primary Care Centre - Mission
Fraser Health Authority, Mission, BC
Salary rangeThe salary range for this position is CAD $25.54 - $27.22 / hour Why Fraser Health?Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities.Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.Learn more.Come work with us!We hire great people for excellent jobs and need your help to expand our ability to deliver prompt and professional services. We are currently looking for a Casual Health Unit Aide to join our Urgent Primary Care Centre team in the Fraser East Region located in Mission, B.C. We are looking for a committed and personal person with an eye for detail who is able to juggle numerous tasks in a busy environment and conduct business in a professional manner. You like helping people and you display excellent communication skills while carrying a high level of integrity, discretion, and confidentiality. You will take a thorough, hands-on approach to deliver high quality and precise work with a focused approach to complete routine day-to-day tasks and handle changing calendars, priorities, and timelines.Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.Effective October 26th 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.Curious to learn what it’s like to work here? Like us onFacebook(@fraserhealthcareers), follow us onTwitter& Instagram(@FHCareer), or connect with us onLinkedIn(fraserhealthcareers) for first-hand employee insights. Detailed OverviewReporting to the Manager, Clinical Operations or designate, this position plays an essential role in ensuring the delivery of quality and timely care, including efficient flow of clients through the Urgent Primary Care Centre ("UPCC" or "Centre"), maintaining a focus on immediate aspects of client-centered care such as client comforts, and ensuring a safe and welcoming environment for all individuals. Maintains supply inventories, equipment and clinic rooms for the Centre, and performs duties such as preparing clinic rooms, ordering, maintaining and organizing medical/surgical inventories and supply areas, cleaning equipment and instruments, and delivery and processing of samples and lab specimens. The Centre provides urgent care to clients and longitudinal primary care to unattached vulnerable clients residing in the city of Surrey, to provide clients, families and caregivers with ease of access to timely, person-centred, continuous and culturally safe quality health services. As a member of an interdisciplinary team, ensures clients and their family members are supported in navigating the health care system. ResponsibilitiesMaintains inventories of office, medical and pharmaceutical supplies and equipment by performing duties such as monitoring inventory levels, identifying requirements, processing and receiving orders, verifying invoices match packing slips, documenting, distributing supplies to staff as required, restocking/storing shipments, organizing repair/maintenance of equipment,delivering supplies and equipment to and from the hospital or other supply depot, as required. Communicates with Centre staff, central stores/purchasing, local hospitals and pharmacies and other health departments regarding supplies and equipment.Provides support in clinical settings by performing duties such as setting up and dismantling rooms and calibrating and cleaning equipment such as scales and glucometers.Prepares equipment and instruments for offsite sterilization in accordance with established procedures; cleans and organizes supply areas and prepares clinic rooms; cleans returned equipment and checks for repairs.Delivers and disposes of supplies, biologicals, materials, and equipment by performing duties such as packaging, making arrangements for pickup and delivery, and transporting items such as samples and lab specimens.Processes financial information such as encounter codes and physician billings using a computerized system, verifying information such as basic client details and coding, entering and updating records, calculating billing totals, uploading information for appropriate submission, following up on related discrepancies, and making corrections as directed. Refers complex problems to Manager or designate.Performs administrative support duties byassembling, packaging, organizing and renewing pamphlets/resource information for distribution to the client and/or family.Maintains department resources such as audiovisual and office equipment by carrying out minor maintenance such as loading paper, removing paper jams, cleaning glass and changing toner cartridges. Refersfurther maintenance of equipment required to the Manager.In the course of completing duties to the Centre, assists the clients to feel safe and at ease through a welcoming, client-centered approach, focussing on client comforts.Performs other related duties as assigned. QualificationsEducation and ExperienceGrade 12, plus completion of a Medical Office Assistant certificate plus one year of recent related experience or an equivalent combination of education training and experience.Skills and AbilitiesAbility to communicate effectively, both verbally and in writing.Physical ability to carry out the duties of the position.Knowledge of nursing equipment.Ability to operate related equipment.Ability to type at 40 wpm.Ability to work independently and in cooperation with others.Ability to organize and prioritize.Ability to establish and maintain rapport with clients.Knowledge of medical terminology.Ability to analyze and resolve problems.Conflict resolution and crisis intervention skills.Ability to observe and recognize changes in clients.Knowledge of general office procedures.
Community Licensed Practical Nurse - Mission
Fraser Health Authority, Mission, BC
Salary rangeThe salary range for this position is CAD $32.84 - $44.96 / hour Why Fraser Health?Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities. Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Learn more. Come work with us! Fraser Health is proudly recognized as a BC Top Employer. Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care.  Effective October 26, 2021 all staff for all positions across health care in British Columbia are required to be fully vaccinated against COVID-19 (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and there are no exceptions. Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring and Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner. Connect with us! Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members! You can also visit us on Indeed and Glassdoor. Instagram | Facebook | LinkedIn | Twitter | TikTok  Detailed OverviewReporting to the Manager, Clinical Operations or designate, performs, implements, plans and evaluates nursing care for their own work assignments within the competency and practice guidelines established by the British Columbia College of Nurses and Midwives (BCCNM), current legislative scope of practice and Fraser Health (FH) policies and procedures, within a community health setting. ResponsibilitiesAssesses and monitors client's actual and potential strengths and limitations including physiological, psychological, socio-cultural and spiritual needs on an ongoing basis.Provides a supportive environment for the client; contributes to the development and modification of client's plan of care; attends and provides input into interdisciplinary care planning meetings.Plans, organizes and establishes client care plan priorities when providing care; responds to unexpected events and changing client needs within scope of practice and competency guidelines. Promotes client involvement in health care decisions by facilitating teaching strategies to increase the client's understanding of care plan, chronic disease management, nursing procedures and/or interventions; reviews and evaluates teaching strategies to optimize client understanding; revises teaching strategies in collaboration with the interdisciplinary team.Performs nursing care according to identified policies and procedures, technology and Fraser Health standards; evaluates outcomes, records observations and reports problems and/or changes to designated staff.Documents and updates relevant care and procedures information to ensure client safety. Administers medications and/or provides medication reminders to clients consistent with the established policies and procedures.Assists clients with activities of daily living such as feeding, patient transfers, bathing, dressing, skin care, toileting needs; oversees client exercise routines, as applicable.Participates in quality improvement and program activities to maintain consistent level of care and to ensure that interdisciplinary team members work collaboratively.Maintains a safe working environment for the client and others by adhering to established safety policies; reports unsafe conditions and/or malfunctioning equipment.Assists in the orientation and education of new staff, students and other members of the interdisciplinary team, in collaboration with the Manager or designate.Performs other related duties as assigned. QualificationsEducation, Training and Experience Grade 12, plus graduation from an approved program of Practical Nursing, or an equivalent combination of education, training and experience.  Current practicing registration as a Licensed Practical Nurse with the British Columbia College of Nurses and Midwives (BCCNM) and current certificates in CPR Level C or equivalent and First Aid.  May Require: Valid BC Driver's License and access to personal vehicle for business related purposes.Skills and AbilitiesAbility to communicate effectively, both verbally and in writing.Physical ability to carry out the duties of the position.Ability to work independently and in cooperation with others.Ability to operate related equipment.Ability to organize and prioritize.Ability to establish and maintain rapport with clients.Ability to observe and recognize changes in clients.
Medical Office Assistant/Receptionist, Urgent Primary Care Centre - Mission
Fraser Health Authority, Mission, BC
Salary rangeThe salary range for this position is CAD $25.54 - $27.22 / hour Why Fraser Health?Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities.Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.Learn more.Come work with us!Fraser Health is proudly recognized as aBC Top Employer. Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care.We hire great people for excellent jobs and need your help to expand our ability to deliver prompt and professional services. We are currently looking for a Casual Medical Office Assistant/Receptionist to join our Urgent Primary Care Centre team located in Mission, B.C. We are looking for a committed and personal person with an eye for detail who is able to juggle numerous tasks in a busy environment and conduct business in a professional manner. You like helping people and you display excellent communication skills while carrying a high level of integrity, discretion, and confidentiality. You will take a thorough, hands-on approach to deliver high quality and precise work with a focused approach to complete routine day-to-day tasks and handle changing calendars, priorities, and timelines.Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.Effective October 26th 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.Curious to learn what it’s like to work here? Like us onFacebook(@fraserhealthcareers), follow us onTwitter& Instagram(@FHCareer), or connect with us onLinkedIn(fraserhealthcareers) for first-hand employee insights. Detailed OverviewReporting to the Manager, Clinical Operations or designate, this position provides administrative day-to-day support to the Urgent Primary Care Centre (�UPCC� or �Centre�), and as the first point of contact with clients and their families, provides a key role in ensuring a safe and welcoming environment for all individuals through a positive, customer-service oriented and client-focussed approach. The Centre provides urgent care to clients and longitudinal primary care to unattached vulnerable clients in the assigned area. The Centre provides clients, families and caregivers with ease of access to timely, person-centred, continuous and culturally safe quality health services. Performs duties such as front desk reception interacting directly with clients who have highly complex medical and social needs, registering new clients and booking appointments and referrals, establishing and maintaining charts and chart organization including requests, maintaining database(s) and maintenance of electronic client case load, typing material utilizing word processing software, setting up and maintaining the filing systems, processing incoming and outgoing mail, faxes, reports/records and internal and courier documents, arranging meetings/special functions, and operating office equipment. As a member of an interdisciplinary team, ensures clients and their family members are supported in navigating the health care system. Responsibilities Provides reception services by performing duties such as operating a multi-line switchboard or phone, registering new patients, booking appointments, following up on physician / nurse practitioner orders regarding referrals and diagnostic tests, interdisciplinary team members orders, answering/directing incoming calls for staff, taking messages, answering routine inquiries and providing information of a general nature regarding the Centre, receiving visitors, and referring to appropriate areas. Contacts other hospitals/organizations to obtain information as required. Provides administrative duties such as preparing correspondence, reports and documents from handwritten draft, general instruction or transcribing, inputting client information, and maintaining registers utilizing various software and systems. Prepares various informational/resource packages by designing, updating, photocopying and collating packages/brochures for distribution to the patient and/or family. In the course of completing duties to the Centre, assists the clients to feel safe and at ease through a welcoming, client-centered approach, focussing on client comforts. Collects data from various sources, enters data into computerized systems and ensures data is kept up to date. Gathers, compiles, and retrieves information as required and prints related reports. Sets up and maintains the client and administrative filing system, according to policies and procedures designed to protect confidentiality, for a variety of records such as correspondence, reports, minutes, and directories by performing duties such as creating and labeling files, developing forms, indexing materials and filing. Processes incoming and outgoing mail, faxes, reports/records, internal and courier documents by performing duties such as receiving, recording, date stamping, sorting and distributing mail to appropriate personnel and preparing outgoing mail for pickup or shipping as required. Signs for receipt of packages and shipments. Processes financial information such as payroll, accounts receivable, billing, and/or accounts payable, by performing duties such as entering and updating records using a computerized system, calculating client billing totals, matching documents such as invoices to purchase orders, preparing invoices and receipts, verifying information such as quantities and prices, and preparing payments. Performs general staffing and timekeeping functions such as calling in relief staff from a pre-established list, tracking hours worked, and reviewing timesheets for accuracy. Maintains levels of stationery, office supplies and resources according to pre-determined levels by methods such as photocopying, completing requisitions for signature and forwarding approved requisition to appropriate personnel. Arranges meetings/special functions as directed by performing duties such as booking meeting rooms, arranging catering, contacting appropriate personnel, sending invitations, typing and circulating notices and/or agendas from written drafts, and recording and distributing minutes. Operates office equipment such as photocopiers, shredders and fax machines and carries out minor maintenance such as loading paper, removing paper jams, cleaning glass, and changing toner cartridges. Refers further maintenance required to the Manager. Liaises with staff of health care and social service organizations, as well as general practitioners' offices to provide program-related information. Cleans and organizes office supply areas, clinic rooms, medical equipment and instruments in accordance with established procedures, as assigned. Performs other related duties as assigned. QualificationsEducation and ExperienceGrade 12, plus completion of a Medical Office Assistant diploma plus one year of recent related office/clerical experience or an equivalent combination of education training and experience. Skills and Abilities Ability to type 40 wpm. Ability to communicate effectively both verbally and in writing in English. Ability to work effectively with the multi-disciplinary team and be a self-starter. Ability to deal effectively with others. Effective interpersonal skills. Ability to deal effectively in conflict situations. Ability to exercise sound judgement. Ability to organize work and establish workload priorities in collaboration with others. Ability to take initiative. Ability to work independently and in collaboration with others. Ability to use applicable computer equipment and software at a basic level. Working knowledge of iPHIS. Working knowledge of general office practices and procedures and their application. Knowledge of relevant acts, regulations, programs, policies and procedures. Ability to work within a team and promote a team environment. Physical ability to perform the duties of the position.
Registered Nurse, Medicine - Mission Memorial Hospital
Fraser Health Authority, Mission, BC
Salary rangeThe salary range for this position is CAD $41.42 - $59.52 / hour Why Fraser Health?Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities.      Our team of 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.Learn more.      Come work with us!      Fraser Health is proudly recognized as a BC Top Employer. Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care.      Effective October 26, 2021 all staff for all positions across health care in British Columbia are required to be fully vaccinated against COVID-19 (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and there are no exceptions.      Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring and Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner.      Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members! You can also visit us on Indeed and Glassdoor.      Instagram|Facebook|LinkedIn|Twitter    Detailed OverviewIn accordance with the British Columbia College of Nurses and Midwives (BCCNM) standards of practice and the Mission and Values of Fraser Health, and working collaboratively and in partnership with the interprofessional care team in the provision of person-centered care, the Registered Nurse provides direct patient care by assessing, planning, providing and evaluating nursing care to patients in (an) acute inpatient areas. Responsibilities Assesses patients and collects information from a variety of sources using skills of observation, communication, data review and physical assessment. Makes a nursing diagnosis of the patient''s condition and determines whether the condition can be improved or resolved by an appropriate nursing intervention. Plans, performs and evaluates nursing interventions and care. Collaborates with patients and their families/care givers in developing the care plan and encourages family participation in the development, implementation and ongoing modification of the care plan. Establishes a therapeutic relationship by demonstrating empathy, trust and respect, advocating for the patient's rights to privacy, dignity and access to information, and by ensuring the patient's choice and autonomy in decision making and care planning. Participates in the care and discharge planning process for patients on admission by ensuring the care plan is established and implemented effectively, updating care plan and intervening as appropriate, collaborating with the interprofessional care team to ensure comprehensive care planning and delivery, and collaborating and communicating with the Patient Care Coordinator on issues that will affect the care/discharge plan. Coordinates nursing care for the patient; sets priorities, assigns and delegates tasks to support staff, and makes referrals to the interprofessional care team according to established protocols and practice standards. Collaborates with members of the interprofessional care team including Physicians, Licensed Practical Nurses, Patient Care Coordinator, Clinical Nurse Educators, and other health care professionals/providers in the identification and resolution of issues, adjustments to care plans as required, and in regard to changes in patient condition. Teaches patients and families/care givers about illness prevention, health restoration and health maintenance to help patients accomplish their health care goals.  Assesses learning needs of the patient and family/care giver; provides information and demonstration of care activities to support self-care and the discharge plan. Plans and discusses referral information with patient and their families/care givers and, in collaboration with members of the interprofessional care team, initiates referrals to appropriate health care/community agencies. Documents assessments, nursing diagnosis, observations, interventions, patient/family responses, outcomes/evaluations, and referrals according to practice standards and Fraser Health procedures.  Participates on nursing committees, care conferences and councils as assigned or as agreed to with the Manager. Participates in research and quality improvement activities by identifying patient care issues, collecting data, and identifying needs and recommendations for corrective action and changes to practices, procedures or protocols. Participates in and attends in-services and other educational programs.  Identifies own learning goals and maintains and updates current clinical competence and knowledge within area of practice. Acts as a preceptor or mentor to assigned new nursing staff and students; shares information, demonstrates care activities, participates in orientation. Provides feedback to the Manager/delegate regarding the effectiveness of patient care programs, policy/clinical decision support tools (e.g. clinical pathways, standards, order sets and procedures), and equipment. Performs other related duties as required. QualificationsEducation and ExperienceGraduation from an approved School of Nursing with current practicing registration as a Registered Nurse with the British Columbia College of Nurses and Midwives (BCCNM).Skills and Abilities Ability to complete initial and ongoing patient assessment (clinical and diagnostic reasoning) and provide nursing care through appropriate/prescribed technical, therapeutic, safety type interventions. Ability to communicate effectively with patients, families/care givers, the public, medical staff and members of the interprofessional care team using verbal, written and electronic communication means. Ability to promote person-centered care that demonstrates empathy for patients and families/care givers, sensitivity to diverse cultures and preferences, and patient advocacy. Ability to integrate and evaluate data from multiple sources to problem-solve effectively. Ability to teach and instruct patients and families/care givers about topics essential to their health care and well-being. Ability to organize and prioritize work. Ability to collaborate with and promote cooperation among members of the interprofessional care team. Ability to use factual information, prior learning and basic principles and procedures to support nursing decisions and actions with relevant research-based evidence/evidence-informed practice. Ability to operate related equipment including relevant computer applications. Physical ability to perform the duties of the position.
Registered Nurse, Emergency - Specialty Qualified - Mission Memorial Hospital (MMH)- Cas
Fraser Health Authority, Mission, BC
Salary rangeThe salary range for this position is CAD $41.42 - $59.52 / hour Why Fraser Health?Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of nearly 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. We are currently looking for individuals interested in working casual in Emergency Unit at Mission Memorial Hospital, located in Mission BC.  Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring and Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner. Effective October 26, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.   Detailed OverviewIn accordance with the British Columbia College of Nurses and Midwives (BCCNM) standards of practice and the Mission and Values of Fraser Health, and working collaboratively and in partnership with the interprofessional care team in the provision of person-centered care, the Registered Nurse provides direct patient care by assessing, planning, providing and evaluating nursing care to patients in an emergency department. ResponsibilitiesAssesses patients and collects information from a variety of sources using skills of observation, communication, data review and physical assessment. Makes a nursing diagnosis of the patient's condition and determines whether the condition can be improved or resolved by an appropriate nursing intervention. Plans, performs and evaluates nursing interventions and care.Collaborates with patients and their families/care givers in developing the care plan and encourages family participation in the development, implementation and ongoing modification of the care plan. Establishes a therapeutic relationship by demonstrating empathy, trust and respect, advocating for the patient's rights to privacy, dignity and access to information, and by ensuring the patient's choice and autonomy in decision making and care planning.Participates in the care and discharge planning process for patients on admission by ensuring the care plan is established and implemented effectively, updating care plan and intervening as appropriate, collaborating with the interprofessional care team to ensure comprehensive care planning and delivery, and collaborating and communicating with the Patient Care Coordinator on issues that will affect the care/discharge plan.Coordinates nursing care for the patient; sets priorities, assigns and delegates tasks to support staff, and makes referrals to the interprofessional care team according to established protocols and practice standards.Collaborates with members of the interprofessional care team including Physicians, Licensed Practical Nurses, Patient Care Coordinator, Clinical Nurse Educators, and other health care professionals/providers in the identification and resolution of issues, adjustments to care plans as required, and in regard to changes in patient condition.Teaches patients and families/care givers about illness prevention, health restoration and health maintenance to help patients accomplish their health care goals. Assesses learning needs of the patient and family/care giver; provides information and demonstration of care activities to support self-care and the discharge plan.Plans and discusses referral information with patient and their families/care givers and, in collaboration with members of the interprofessional care team, initiates referrals to appropriate health care/community agencies.Documents assessments, nursing diagnosis, observations, interventions, patient/family responses, outcomes/evaluations, and referrals according to practice standards and Fraser Health procedures.Participates on nursing committees, care conferences and councils as assigned or as agreed to with the Manager.Participates in research and quality improvement activities by identifying patient care issues, collecting data, and identifying needs and recommendations for corrective action and changes to practices, procedures or protocols.Participates in and attends in-services and other educational programs. Identifies own learning goals and maintains and updates current clinical competence and knowledge within area of practice.Acts as a preceptor or mentor to assigned new nursing staff and students; shares information, demonstrates care activities, participates in orientation.Provides feedback to the Manager/delegate regarding the effectiveness of patient care programs, policy/clinical decision support tools (e.g. clinical pathways, standards, order sets and procedures), and equipment.Performs other related duties as required. QualificationsEducation and ExperienceGraduation from an approved School of Nursing with current practicing registration as a Registered Nurse with the British Columbia College of Nurses and Midwives (BCCNM). Completion of applicable post graduate course work in emergency, or an equivalent combination of education, training and experience in emergency.Skills and AbilitiesAbility to complete initial and ongoing patient assessment (clinical and diagnostic reasoning) and provide nursing care through appropriate/prescribed technical, therapeutic, safety type interventions.Ability to communicate effectively with patients, families/care givers, the public, medical staff and members of the interprofessional care team using verbal, written and electronic communication means.Ability to promote person-centered care that demonstrates empathy for patients and families/care givers, sensitivity to diverse cultures and preferences, and patient advocacy.Ability to integrate and evaluate data from multiple sources to problem-solve effectively.Ability to teach and instruct patients and families/care givers about topics essential to their health care and well-being.Ability to organize and prioritize work.Ability to collaborate with and promote cooperation among members of the interprofessional care team.Ability to use factual information, prior learning and basic principles and procedures to support nursing decisions and actions with relevant research-based evidence/evidence-informed practice.Ability to operate related equipment including relevant computer applications.Physical ability to perform the duties of the position.
Social Worker (BSW), Residential Services - The Residence in Mission - Mission Campus of Care
Fraser Health Authority, Mission, BC
Salary rangeThe salary range for this position is CAD $42.27 - $52.81 / hour Why Fraser Health?Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities. Our team of 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Learn more. We currently have exciting opportunities for Casual – Social Workers, Residential Services to join our team at The Residence in Mission - Mission Campus of Care located in Mission, B.C. We hire great people for outstanding jobs and need your help to expand the ability to deliver prompt and professional service. Come work with us! Fraser Health is proudly recognized as a BC Top Employer. Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care.  Effective October 26, 2021 all staff for all positions across health care in British Columbia are required to be fully vaccinated against COVID-19 (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and there are no exceptions. Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring and Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner. Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members! You can also visit us on Indeed and Glassdoor. Instagram | Facebook | LinkedIn | Twitter | TikTok Detailed OverviewReporting administratively to the Manager, Clinical Services and clinically to the Professional Practice Chief, Social Work, the Social Worker, Residential Services uses professional and program standards in providing psycho-social assessment, crisis intervention counselling and specific resident treatment, as well as assisting with tasks that are a cross-responsibility of all team members. ResponsibilitiesFacilitates all admissions to the facility by liaising with Access, Home Health and clients; conducts admission interviews and tours; issues medical forms; completes required documentation; schedules admissions and conducts admission conferences for staff.Assists residents and family members/significant others with financial matters including equipment acquisition, government applications and other matters as appropriate. Liaises with relevant agencies and inter-disciplinary team members as appropriate in this process.Provides counseling, education and support to residents and family members/significant others from pre-admission to death or discharge, as needed.Liaises with inter-disciplinary team members and staff; arranges and chairs care plan conferences.Maintains records, including statistics, and documents social work services, assessments, interventions in inter-disciplinary focus notes.Acts as a resident advocate, maintains confidentiality and practices in an ethical manner, consults with the Professional Practice Chief and other Social Workers on professional practice issues as required.Coordinates and chairs Resident Council and Family Support Group meetings; takes minutes and arrranges speakers.Participates in the development, implementation and evaluation of professional standards and practices by providing input to the Professional Practice Chief, Social Worker and through Professional Practice Committee activities.Participates in continuous quality improvement activities, OH&S and related safety programs, accreditation and regional initiatives as directed by the Manager.Performs other related duties as assigned.  QualificationsEducation and ExperienceBaccalaureate degree from an approved school of Social Work. One year's recent related experience working with the elderly in residential settings.Current full registration with the BC College of Social Workers.Skills and AbilitiesDemonstrated ability to work independently and to contribute to and function within an interdisciplinary team.Demonstrated ability to plan and organize work and set priorities.Demonstrated ability to communicate effectively, both verbally and in writing.Demonstrated ability to establish and maintain positive relationships with residents, family members/significant others, staff and volunteers.Ability to operate related equipmentPhysical ability to carry out the duties of the position 
Recreation Program Coordinator - The Residence in Mission - Mission Campus of Care
Fraser Health Authority, Mission, BC
Salary rangeThe salary range for this position is CAD $31.89 - $31.89 / hour Why Fraser Health?Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities. Our team of 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Learn more. We currently have an exciting opportunity for a Relief Part Time – Recreation Program Coordinator to join our team at The Residence in Mission - Mission Campus of Care located in Mission, B.C. This position is available until July 1st, 2024 or Return of Incumbent. We hire great people for outstanding jobs and need your help to expand the ability to deliver prompt and professional service. Come work with us! Fraser Health is proudly recognized as a BC Top Employer. Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care.  Effective October 26, 2021 all staff for all positions across health care in British Columbia are required to be fully vaccinated against COVID-19 (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and there are no exceptions. Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring and Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner. Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members! You can also visit us on Indeed and Glassdoor. Instagram | Facebook | LinkedIn | Twitter | TikTok Detailed OverviewUnder the direction of the Recreation Therapist, plans, develops, implements and evaluates recreation and social programs to meet the physical, social, emotional, cognitive, intellectual and spiritual needs of the clients for the designated program. ResponsibilitiesPlans, implements and evaluates a therapeutic recreation program involving individual and group activities such as arts and crafts, sports, music, mental aerobics, woodworking, cooking, gardening and exercises to meet the client's social, emotional, intellectual and spiritual needs and interests.Prepares food items with residents by counting, weighing and/or measuring ingredients, mixing beverage and food items and assembling food items.  Portions out and serves food and beverages.Prepares for and accompanies residents on community outings by performing duties such as ensuring residents have appropriate clothing, necessary equipment, and funds for activities.Drives residents to and from outings.  Operates passenger transportation vehicle.Prepares a calendar of events and instructs participants in the techniques and any required adaptations of related activities to meet the needs of the resident.Monitors, evaluates and documents resident progress within the recreation program and reports observations such as emotional well being and social behaviour to appropriate staff as required.  Participates in interprofessional team meetings and care conferences as requested and assists Recreation Therapist by identifying and recommending program improvements.Schedules work assignments and provides direction to designated volunteers during activity programs including demonstrating relevant techniques; determines volunteer resources required and participates in the recruitment, selection and training of volunteers.Maintains a safe environment for residents, families, volunteers and staff by following established emergency and safety practices and procedures; identifies programs related to resident safety and care standards and informs the Recreation Therapist.Coordinates inventory of equipment, tools and materials and makes purchase recommendations.Performs other related duties as assigned. QualificationsEducation and ExperienceGraduation from a recognized recreational program plus one (1) year recent, related experience or an equivalent combination of education, training and experience. Successful completion of the Food Safe Level 1 Certificate. Valid Class 4 B.C. Driver's License.Skills and AbilitiesAbility to communicate effectively, both verbally and in writing.Ability to deal with others effectively.Physical ability to carry out the duties of the position.Ability to supervise.Ability to organize work.Ability to operated related equipment.
Registered Nurse, Transition Line (Specialty Nursing) - Mission Memorial Hospital (MMH)-Cas
Fraser Health Authority, Mission, BC
Salary rangeThe salary range for this position is CAD $41.42 - $59.52 / hour Why Fraser Health?Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Effective October 26, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.   Detailed OverviewIn accordance with the British Columbia College of Nurses and Midwives (BCCNM) standards of practice and the Mission and Values of Fraser Health, and working collaboratively and in partnership with the interprofessional care team in the provision of person-centered care, the Registered Nurse provides direct patient care by assessing, planning, providing and evaluating nursing care to patients.The purpose of this position is to provide qualified registered nurses the opportunity to consolidate their skills by rotating through a specialty nursing unit(s) prior to and/or during the undertaking of post graduate course work applicable to the relevant specialty nursing unit(s). As such, successful applicants will be expected to participate in and successfully complete the applicable post graduate specialty nursing courses/program within the agreed-to time frames. ResponsibilitiesAssesses patients and collects information from a variety of sources using skills of observation, communication, data review and physical assessment. Makes a nursing diagnosis of the patient's condition and determines whether the condition can be improved or resolved by an appropriate nursing intervention. Plans, performs and evaluates nursing interventions and care.Collaborates with patients and their families/care givers in developing the care plan and encourages family participation in the development, implementation and ongoing modification of the care plan. Establishes a therapeutic relationship by demonstrating empathy, trust and respect, advocating for the patient's rights to privacy, dignity and access to information, and by ensuring the patient's choice and autonomy in decision making and care planning.Participates in the care and discharge planning process for patients on admission by ensuring the care plan is established, implemented, and evaluated effectively, updating care plan in a timely manner, and intervening as appropriate, collaborating with the interprofessional care team to ensure comprehensive care planning and delivery, and collaborating and communicating with the Patient Care Coordinator on issues that will affect the care/discharge plan.Coordinates nursing care for the patient; sets priorities, assigns and delegates tasks to support staff, and makes referrals to the interprofessional care team according to established protocols and practice standards.Collaborates with members of the interprofessional care team including Physicians, Licensed Practical Nurses, Patient Care Coordinator, Clinical Nurse Educators, and other health care professionals/providers in the identification and resolution of issues, adjustments to care plans as required, and in regard to changes in patient condition.Teaches patients and families/care givers about illness prevention, health restoration and health maintenance to help patients accomplish their health care goals. Assesses learning needs of the patient and family/care giver; provides information and demonstration of care activities to support self-care and the discharge plan.Plans and discusses referral information with patient and their families/care givers and, in collaboration with members of the interprofessional care team, initiates referrals to appropriate health care/community agencies.Documents assessments, nursing diagnosis, observations, interventions, patient/family responses, outcomes/evaluations, and referrals according to practice standards and Fraser Health procedures.Participates on nursing committees, care conferences and councils as assigned or as agreed to with the Manager.Participates in research and quality improvement activities by identifying patient care issues, collecting data, and identifying needs and recommendations for corrective action and changes to practices, procedures or protocols.Participates in and attends in-services and other educational programs. Identifies own learning goals and maintains and updates current clinical competence and knowledge within area of practice.Provides feedback to the Manager/delegate regarding the effectiveness of patient care programs, policy/clinical decision support tools (e.g. clinical pathways, standards, order sets and procedures) and equipment.Performs other related duties as required. QualificationsEducation and ExperienceGraduation from an approved School of Nursing with current practicing registration as a Registered Nurse with the British Columbia College of Nurses and Midwives (BCCNM).Completion of the applicable post graduate specialty nursing course/program and/or willingness to complete the applicable post graduate specialty nursing courses/program.Current certification in Basic Cardiac Life Support (BCLS).Skills and AbilitiesAbility to complete initial and ongoing patient assessment (clinical and diagnostic reasoning) and provide nursing care through appropriate/prescribed technical, therapeutic, safety type interventions.Ability to communicate effectively with patients, families/care givers, the public, medical staff and members of the interprofessional care team using verbal, written and electronic communication means.Ability to promote person-centered care that demonstrates empathy for patients and families/care givers, sensitivity to diverse cultures and preferences, and patient advocacy.Ability to integrate and evaluate data from multiple sources to problem-solve effectively.Ability to teach and instruct patients and families/care givers about topics essential to their health care and well-being.Ability to organize and prioritize work.Ability to collaborate with and promote cooperation among members of the interprofessional care team.Ability to use factual information, prior learning and basic principles and procedures to support nursing decisions and actions with relevant research-based evidence/evidence-informed practice.Ability to operate related equipment including relevant computer applications.Physical ability to perform the duties of the position.
Registered Nurse/Registered Psychiatric Nurse, Hospice Residence - Mission
Fraser Health Authority, Mission, BC
Salary rangeThe salary range for this position is CAD $41.42 - $59.52 / hour Why Fraser Health?Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Effective October 26, 2021 all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO Detailed OverviewAs a member of a multidisciplinary team, provides direct nursing care to patients of the Hospice Residence at assigned locations according to established policies and procedures by assessing physical, emotional, spiritual and psychosocial needs; plans, documents and implements care plans; evaluates the effectiveness of the care plan and makes recommendations for care plan changes, where necessary. ResponsibilitiesAssesses, plans, implements and evaluates nursing care of assigned patients by assessing actual or potential problems and strengths, plans and performs interventions and evaluates outcomes.Collects information about the patient using a variety of sources such as skills of observation, communication and physical assessment to enable appropriate nursing care.Communicates and consults with members of the health care team about the patient care plan; participates in interdisciplinary conference and explains plan of care to the  patient and/or families.Acts as an advocate to protect and promote the patient's rights to autonomy, respect, privacy, dignity and access to information.Documents timely and accurate reports of relevant observations including patient and family teaching and evaluation of nursing care.Participates on nursing, hospital committees and councils for improvement of patient care and/or work environment.Participates in the orientation and ongoing education of nursing staff and students by providing information and acting as a preceptor, where appropriate; identifies self-learning needs and attends educational programs to maintain and enhance clinical competency.Participates in quality improvement activities by identifying patient care issues and collecting data, evaluating patient care programs, techniques, standards and procedures by providing feedback about effectiveness and patient care outcomes.Maintains a safe environment for patients, families and staff by adhering to established safety and emergency practices and procedures.Performs other related duties as assigned. QualificationsEducation and ExperienceGraduation of an approved School of Nursing and/or Psychiatric Nursing. Two (2) years' recent, related medical nursing experience in an acute care facility, including one (1) year recent related experience in a hospice/palliative care environment, or an equivalent combination of education, training and experience.Current practicing registration as a Registered Nurse and/or Registered Psychiatric Nurse with the British Columbia College of Nurses and Midwives (BCCNM).Skills and AbilitiesKnowledge of nursing practice as it pertains to hospice palliative/residence patients  Knowledge of other healthcare professions and their contribution to the multidisciplinary teamAbility to work independently and as a member of a multidisciplinary teamAbility to communicate effectively both verbally and in writingAbility to organize and prioritize work in a dynamic environmentAbility to develop and maintain rapport with the patient, family and caregiversAbility to operate related equipment including applicable software applicationsPhysical ability to perform the duties of the position.  
Community Health Nurse - Registered Nurse - Mission
Fraser Health Authority, Mission, BC
Salary rangeThe salary range for this position is CAD $41.42 - $59.52 / hour Why Fraser Health?Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Effective October 26, 2021 all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines).  Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer. Detailed OverviewIn accordance with the British Columbia College of Nurses and Midwives (BCCNM) standards of practice and the Mission and Values of Fraser Health, the Community Health Nurse (CHN) - Registered Nurse works independently in the community setting. Works collaboratively and as a member of an interprofessional team in the management of an assigned client caseload including assessments, coaching, interventions, client care services and follow up to enable clients and their families to live confidently and safely at home and/or community; emphasizes the promotion, maintenance and restoration of health such as the treatment of chronic diseases through teaching, counselling and direct client care; facilitates and manages client transitions across the healthcare continuum utilizing the provincial Primary & Community Care model to optimize recovery or adapting to changes in the client's condition to minimize avoidable admission to residential and/or acute care facilities; collaborates and ensures linkages with acute, primary and community care healthcare providers including the client's primary care provider (Nurse Practitioner, Physician, other specialist(s)) and family/supports regarding client care planning; supports clients and families, as client care is transitioned to primary/community care provider including FH and non-FH community services. ResponsibilitiesEstablishes a therapeutic relationship with the client through the use of interpersonal and interviewing techniques, in person and/or over the telephone, to ensure the client's choice and autonomy in decision-making and care planning including the client's right to dignity and privacy.Screens referrals, provides individualized client assessments, interprofessional care planning and interventions including clinical care, when appropriate and referral services for clients with multiple complex chronic conditions; assists clients to achieve an optimal level of function by facilitating timely and appropriate health services and utilizing a variety of resources and services; collaborates with the primary care provider, client, the family/supports/caregivers, other health care professionals, clinics, hospitals and other community resources to identify and resolve client care issues and coordinate the integration of care and services.Develops a comprehensive shared patient/client care plan, in collaboration with the interprofessional team, primary care provider, client and/or family, other healthcare providers and/or referring clinics; facilitates and supports the transition of the client care plan to the referring source, primary/community care provider and/or community agencies.Provides direct client care and identifies other care services required in accordance with applicable guidelines, policies and evidence-based best practice; provides comprehensive explanations of care to the client and family, as appropriate.As required based on the local community model, makes decisions on client specific direct care tasks; assigns direct client care tasks to Community Health Workers and when appropriate delegates client specific direct care tasks to Community Health Workers; provides in-home demonstrations and training to standards of practice for assigned and delegated client specific tasks; ensures that the Community Health Worker has the necessary knowledge, skills and support to perform the delegated tasks within the clearly defined limits; collaborates with the Community Health Nurse - Licensed Practical Nurse in the monitoring of Community Health Workers performing clients specific delegated direct care tasks.Facilitates care conferencing to review client care plans, in collaboration with the interprofessional team and primary care provider to determine timing and referral to other services and/or interventions to improve client outcomes; initiates, monitors and evaluates the appropriateness and effectiveness of the short and long term care plan to meet specific client goals; develops next steps in collaboration with the client and family; develops and supports a transition process for achieving client care goals across the care continuum including discharge and/or transfer to other services, as required.Discusses clinical findings with client/family, in collaboration with the interprofessional team to develops action plans and sets goals directed at clinical needs, self -management, self-care and improved health-related quality of life; accesses system information and resources to review client data such as medical history, progress notes, consultation reports, lab reports and incorporates findings into the care plan; plans, organizes and establishes priorities by using resources effectively and efficiently; responds to unanticipated events and/or changing client or service assignment needs, as needed.Supports clients and their families before, during and after interprofessional conferences and clinic visits by providing information through their decision-making process regarding treatment options; advocates on behalf of the client/family to support their choices and needs and provides direct care to client within the clinic/community/home as they transition to another program, service or healthcare provider.Arranges and participates in joint home visits to clients and/or families with other healthcare professionals, as required; provides advice to the client and/or caregiver about available community resources.Provides health counseling to clients including education, self-management, self-monitoring and wellness/health promotion/prevention through a combination of clinic, telephone or home visits; collaborates with other healthcare professionals in clinics, community programs and services to facilitate the flow of information through a variety of settings within the primary & community care network.Maintains clinical records such as intake screens, client assessments, clinical interventions, treatment formulations, care plans and progress notes; maintains statistical information on clients in accordance with established policies, standards, and procedures.Maintains professional practice growth, knowledge and expertise to reflect current standards of practice by reviewing relevant literature, attending educational workshops and in-services, consulting and networking with other health care professionals.Participates in department quality improvement and risk management activities by identifying client care issues and collecting data; participates in research opportunities, as required.Participates in the orientation and ongoing education of nursing staff and students by providing information and acting as a preceptor as appropriate.Provides input in the development and revision of standards of care, policies and procedures and advocates for improvements in clinical practice, health care and health care services; participates in the development, implementation and evaluation of quality improvement initiatives within the program by providing recommendations to the Manager.Performs other related duties, as assigned. QualificationsEducation and ExperienceCurrent practicing registration as a Registered Nurse with the British Columbia College of Nurses and Midwives (BCCNM).One (1) year recent related clinical experience assessing and treating complex geriatric and/or adult patients with chronic health conditions in an acute or community/outpatient care setting including recent experience in care and discharge planning, or an equivalent combination of education, training and experience.Valid BC Driver's license and access to a personal vehicle for business-related purposes.Skills and AbilitiesDemonstrated knowledge, skills and competence in the areas such as gerontology and adults living with complex frailty and chronic illnessesDemonstrated ability to complete initial and ongoing client assessments and provide nursing care through therapeutic interventionsDemonstrated ability to communicate effectively, both verbally and in writingDemonstrated ability to integrate and evaluate pertinent data from multiple sources to problem-solve effectivelyKnowledge of broad health care services, community resources agencies and their role in providing a continuum of careAbility to promote client-focused care including sensitivity to diverse cultures and preferencesAbility to independently manage and prioritize clients with diverse healthcare issuesAbility to teach clients and others about topics essential to health care, health promotion and care self-management using care management principlesAbility to work effectively in a dynamic environment with changing prioritiesAbility to work independently and as a member of an interprofessional teamAbility to operate related equipment including applicable software applicationsPhysical ability to perform the duties of the position
Registered Nurse/Registered Psychiatric Nurse - Long-Term Care, Assisted Living & Specialized Populations - The Residence in Mission
Fraser Health Authority, Mission, BC
Salary rangeThe salary range for this position is CAD $41.42 - $59.52 / hour Why Fraser Health? Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Effective October 26, 2021 all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines).  Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer. As of May 15, 2020 in order to mitigate the risk of the transmission of Covid 19 among persons in our care, patients, residents and also staff in our long term care facilities, an order under the Public Health Act was enacted to limit movement of staff between long term care facilities. While this order is in place staff will be limited to employment in only one (1) long term care facility. This vacancy is located at a long term care facility and will be pursuant to this order. Detailed OverviewIn accordance with the British Columbia College of Nurses and Midwives (BCCNM) Standards of Nursing Practice and the Mission and Values of Fraser Health, the Registered Nurse/Registered Psychiatric Nurse (RN/RPN) works collaboratively and in partnership with the interdisciplinary team in the provision of person-centered care to diverse populations. This includes promoting resident/client choices, individualized care plans, encouraging resident/client and family involvement in care decisions and supporting continuity and consistency of care. Utilizing an outcome-oriented approach and reflecting evidence-informed practice, the RN/RPN provides direct nursing care designed to meet the needs of residents/clients and their families. Works in partnership with Licensed Practical Nurses and other members of the interdisciplinary team by sharing information, demonstrating and/or providing guidance on clinical care. ResponsibilitiesWorks collaboratively and in partnership with the interdisciplinary team to identify current or potential care concerns and strengths, plans interventions; documents and performs planned interventions and evaluates outcomes, as required.Provides person-centered, direct nursing care (including wound care, dementia care and palliative care) and develops care priorities in accordance with established policies, procedures and standards of nursing practice. Modifies care as needed, initiates immediate treatment if required and communicates changes to interdisciplinary team members in a timely and appropriate manner.Collects information from a variety of sources using skills of observation, communication and physical assessment to enable the provision of quality care.Documents relevant observations, assessments and interventions; including resident/client and family teaching and evaluation of care using appropriate technological tools (for example, InterRai).Communicates resident/client assessments and changes to Physicians, Resident/Client Care Coordinator, and the interdisciplinary team. Participates in care planning supporting decision making and person-centered care.Acts as an advocate to protect and promote residents'/client's rights to autonomy, respect, privacy, dignity, diversity and access to information in accordance with standards of professional practice and philosophy of Residential Care/Acquired Brain Injury Services. Works in partnership with Licensed Practical Nurses and other interdisciplinary team members by sharing information, demonstrating and/or providing guidance on clinical tasks, consulting with staff, reassigning clinical/health related tasks when necessary and providing verbal input into staff performance, when requested.Participates in the orientation and ongoing education of students and others, including LPNs, HCAs and other members of the interdisciplinary team by providing information and acting as a preceptor, mentor and support as requested.Participates in quality improvement activities by gathering information, providing input into proposed policies and revisions of current policies.Provides feedback on clinical pathways, protocols and procedures. Supports advanced clinical practice by identifying research needs and participates in research according to established guidelines.Maintains records, prepares reports, and collects statistical and quality improvement data for research and evaluation purposes, including workload measurement data and quality indicators.Maintains a safe working environment by following health and safety guidelines, ensuring equipment is in safe working condition, reporting unsafe, hazardous conditions and suspected resident/client abuse; completes reports and assists with investigation and follow up as necessary. Complies with WorkSafe BC requirements including completing safety audits at assigned units.Provides input to the Manager/delegate regarding the identification and need for supplies and equipment, future needs of the Program and monitoring of product use.Performs other related duties as assigned. QualificationsEducation and ExperienceGraduate of an approved School of Nursing or Psychiatric Nursing. Current practicing registration as a Registered Nurse and/or Registered Psychiatric Nurse with the British Columbia College of Nurses and Midwives (BCCNM). One (1) year's recent, related gerontological nursing experience or an equivalent combination of education, training and experience. Current Level 1 First Aid certificate.Skills and AbilitiesKnowledge of nursing theory and evidence-informed practice.Knowledge of health care disciplines and their roles in health care.Ability to apply clinical knowledge in practice.Ability to apply critical thinking skills, problem solve and effectively resolve conflict situations.Ability to communicate effectively both verbally and in writing.Ability to provide leadership and clinical guidance.Ability to work independently and as a member of the interdisciplinary team.Ability to plan, organize and prioritize work in a self-directed manner.Ability to operate related equipment.Physical ability to perform the duties of the position.
Lead, Integrated Child & Youth Program, Masters Degree - Mission BC
Fraser Health Authority, Mission, BC
Salary rangeThe salary range for this position is CAD $45.46 - $65.35 / hour Why Fraser Health?Are you ready to make a profound impact on Indigenous health and well-being? We're searching for passionate individuals with Master's degrees in nursing, psychology, or social work, coupled with at least five years of hands-on experience in project management and community development. Join Our Team as a Champion for Indigenous Health!  Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust. Effective October 26th, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.  Detailed OverviewSupporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:Under the Pathway to Hope, the Province has established Integrated Child and Youth (ICY) teams in several communities defined by school district boundaries. Each ICY team supports a cluster of Public, Independent and First Nations operated schools and will include all children and youth within the geographic region, including those who do not attend a school. These community-based multidisciplinary teams coordinate and deliver wraparound mental health and substance use services and supports for children and youth 0-19 and their families. Integrated Child and Youth teams are comprised of team members employed by various organizations and ministries.Reporting to the Director or Manager as assigned, the Lead, Integrated Child and Youth Program is a dynamic multi-functional administrator role that champions integration of service across the team and community, plays a critical role in ensuring fidelity to the ICY model of care, and leads team integration and cohesion to enable effective provision of mental health and substance use supports to children, youth and families in the applicable service area. The service delivery will be flexible and outbound, reflecting the preferences of children, youth, and families. Through the collective impact of partners working together in an integrated way, children and youth with mild, moderate, and severe mental health and/or substance use challenges and their families/caregivers will have timely, equitable access to a seamless system of culturally safe and effective interventions that are based on the unique strengths, needs and risks of children, youth and families. ResponsibilitiesLeadership of TeamProvides leadership and manages integration of all ICY multi-disciplinary team members by methods such as coaching, mentoring, training, developing, and providing practice support. Fosters cooperation, collaboration, communication, and harmonious relationships among all team members.Manages and evaluates performance to improve individual and organizational performance, taking corrective action as needed in accordance with Fraser Health policies and procedures; administers, with support from human resources, applicable collective agreement provisions of staff in direct reporting relationships.Provides expert consultative advice to other health care practitioners and acts as a resource for the assigned clinical operation(s) or service contracts.Communicates regularly with employer organizations for on-going collaboration, integration, issues management, and to ensure the mandate of ICY teams is being met.Develops and maintains fidelity of the ICY model of care, and provides guidance and direction on the interpretation of Acts, regulations, standards, policy, and procedures.Delivers onboarding and orientation to all team members. Assesses training needs and supports training opportunities by methods such as delivering training modules and providing access to available education/training through partners and in community for all ICY team members.Supervises assigned Fraser Health staff including responsibility for hiring, firing and disciplinary actions.Represents the Employer in a confidential capacity in matters relating to labour relations or personnel.Coordination & Monitoring Service DeliveryOversees efficient operations of the service, including equitable workload distribution to ensure that children and youth requesting service receive timely responses from ICY team members.Ensures that practice principles, including building resiliency and innovation, are embedded in ICY team practice, and ensures that team members bring an explicit diversity, inclusion and equity lens to service design and delivery. Ensuring a strengths-based, child/family-centred, culturally safe, and trauma informed approach to care is employed by all team members.Provides oversight to the establishment of the integrated care plan by such methods as facilitating check ins, team meetings, case reviews and overseeing closing reports with all ICY team members, and ensures child/youth and family care plans are appropriate to their needs.Models and ensures that ICY Team staff provide integrated care while demonstrating confidentiality regarding children/youth, their families and treatment programs.Oversees collection of data for monitoring and evaluation, and supports team efficacy in use of ERP / clinical information systems.Develops and maintains an effective service through continuous quality improvement activities such as by leading community involvement in evaluation of ICY teams.Manages and is financially accountable for ICY operational budget and procurement.Ensures compliance with complaint review and audit processes.Coordination with Partner Organizations & Community Establishes and implements program standards of care, protocols, procedures and safety precautions that are consistent with the mission, philosophy and policies of the employer organizations of ICY team members, current legislation and accreditation standards.Oversees and coordinates the day-to-day activities of staff and standards of care; consulting with appropriate clinical leads when necessary.Assesses and arranges admission of children, youth and families to ICY services within the context of a coordinated intake process.Works to ensure an integrated system of care for children, youth and families by methods such as providing oversight and organization of an integrated response around child/youth and family individual cases, through close collaboration with Health Authority leadership, MHSU leaders and programs both internally and externally, and through consultation and collaboration with community partners in mental health and substance use services.Facilitates discussion and consensus building among clinicians and practitioners, bringing in other experts and perspectives as needed.Supports the commitment to embed cultural safety and humility into practice through ongoing collaboration with Indigenous community partners, and internal/external stakeholders including leadership. Ensures optimal utilization of mental health and substance use resources by establishing strong partnership linkages, maintaining regular meetings both within ICY teams and in community, and ensuring that necessary reporting mechanisms and systems are in place.Participates in local committees, internal/external case conferences and planning bodies by methods such as leading meetings and/or providing input, facilitating resolution of issues, and advocating the goals and objectives of mental health and substance use services.Advocates for and promotes public awareness of ICY teams through supporting the development of a public education strategy to the community. QualificationsEducation and ExperienceMaster's degree in nursing, psychology or social work or other relevant health care field, and five (5) years' recent, related clinical consultation/supervision, administration, community development, project management experience including understanding and knowledge of Indigenous Health issues, protocols and health needs, or equivalent combination of education, training and experience.Valid Class 5 Driver's license and access to personal vehicle for business related purposes. Applicable professional designations as required. Current CPR "Level C" Basic Rescuer certificate, as required.CompetenciesDemonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed. Professional/Technical Capabilities:Ability to manage and supervise a professional team including all related human resource functions.Thorough knowledge of a multidisciplinary team approach and the coordination of services in a complex environment and system of care.A strong foundation of knowledge and experience in the mental health and substance use field.Demonstrated knowledge and ability in related clinical health care practice, education and program planning, development, implementation and evaluation.Demonstrated knowledge and understanding of Indigenous cultural practices and beliefs with reference to mental health and substance use.Strong leadership and people management skills with the ability to motivate and lead teams employed across various organizations.Strong oral and written communication skills.Ability to lead and promote team building while understanding that decisive action is required.Ability to find creative solutions to problems and to develop alternative strategies to support quality improvement initiatives.Ability to assess training needs and facilitate training opportunities such as ICY Core Module training as well as other training available through partners.Ability to establish framework and practices specific to ICY within team and with new team members.Positive problem-solving skills in a dynamic work environment.Strong planning, critical thinking and analytical skills.Strong computer proficiency in client/patient information systems, electronic scheduling systems, and office suite software. Extensive knowledge and ability to direct quality assurance processes, professional development and professional competency issues.Background knowledge in the field of addictions and clinical practice including familiarity with trauma informed practice, motivational enhancement and client-directed, outcome informed methodologies.Ability to lead in the areas of program and community development.