Overview of salaries statistics of the profession "Human Resource Admin Volunteer in Canada"

Come work as a Manager, Home Health with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for a Manager, Home Health to join the Powell River Community Admin team at qathet General Hospital. Apply today to join our team! As a Manager, Home Health with Vancouver Coastal Health you will:Be responsible for the effective and efficient delivery of designated home health services within the context of a Primary and Community Care Strategy.Supervise interdisciplinary clinical care and support staff in designated Community Health Centres/sites and is responsible for the operations, human resource management, budgeting, resource utilization, planning, implementation and evaluation of programs.Provide leadership in addressing the ongoing issues/needs of clients, patients, their families/carers and the community ensuring appropriate and accessible care services are in place.Lead an interdisciplinary team and works as a team player with colleagues and co-workers and in collaboration with key internal and external stakeholders to achieve high quality client, family and community-centred care, education and research.QualificationsEducation & ExperienceBaccalaureate (Masters preferred) in a relevant health care profession supplemented with leadership and business management courses.Seven (7) to ten (10) year's progressive leadership experience, including direct supervisory experience or an equivalent combination of education, training and experience.Current registration/membership with a recognized professional association.Knowledge & AbilitiesDemonstrated ability to exhibit comprehensive knowledge and skillful application of home health programs.Demonstrated ability to exhibit comprehensive knowledge and skillful application of relevant departmental policies, provincial and municipal legislative requirements and other programs and processes related to home and community care.Demonstrated excellent analytical and problem-solving skills.Demonstrated ability to collaborate with community partners, internal and external stakeholders to develop, manage and evaluate services that consider client needs, service delivery interrelationship and service potential within a complex environment.Understands available resources in home health and keeps quality in the forefront of all resource utilization decisions.Demonstrated ability to facilitate, collaborate and negotiate for effective resolution of human resource issues.Demonstrated excellent communication skills to function within a complex interdisciplinary environment including ability to communicate with the physician community.Utilizes skill and knowledge in the application of current word processing, spreadsheet and database programs for reporting and business purposes.Demonstrated ability to foster collaborative working relationships and supports the ongoing development of staff.Utilizes skill and knowledge in the application of appropriate software programs.Physical ability to perform the duties of the position.Closing Statement As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Officer Order and the Health Sector Order), as of October 26, 2021, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staffDiversity, equity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2023.Only short-listed applicants will be contacted for this posting.

Quality Leader, Clinical Quality and Safety Job ID 2023-114243 City Vancouver Work Location Admin 601 W. Broadway Work Area VGH VA Offices Home Worksite 00 - Excluded - VCHA Additional Sites VGH, SPH, DHCC Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Leaders & Corporate Support Salary Grade 08 Min Hourly CAD $45.48/Hr. Max Hourly CAD $65.38/Hr. Shift Times 0830-1630 Days Off Saturday, Stats, Sunday Salary The salary range for this position is CAD $45.48/Hr. - CAD $65.38/Hr. Job Summary Come work as a Quality Leader, Clinical Quality and Safety with Vancouver Coastal Health (VCH)! Reporting to the Regional Director, VCH-PHC Regional Cardiac Program, the Quality Leader provides specialized skills in the support of achieving Vancouver Coastal Health’s (VCH’s) organizational and quality improvement strategic direction. The position provides expertise and support to clinical operations, corporate services and unit-based teams directed at improving the safety and quality of care and client experience at VCH. The position ensures that regional cardiac program initiatives are aligned with organizational goals, objectives and improvement priorities and works in partnership with the organizational clinical quality and safety. The Quality Leader promotes the development and enrichment of an organization-wide improvement culture, and works as part of the team to achieve outcomes, provide leadership to specific projects, support the identification of system improvement opportunities, support the development of knowledge, and the use of quality improvement methods and tools to improve work processes. The Quality Leader works collaboratively with regional cardiac program internal and external stakeholders and functions at all levels of the organization, across the regional cardiac program and sites, partners with point-of-care teams (physicians, nursing, and allied care) and interacts with senior leadership, clinical directors, patient and resident care management and corporate and support leaders. As a Quality Leader, Clinical Quality and Safety with Vancouver Coastal Health you will: Quality ImprovementProvide expert advice and support in the preparation of regional cardiac program quality and safety improvement plans, promoting consistency with organizational strategic priorities as well as compatibility with relevant professional and accreditation standards in collaboration with leaders.Provide leadership, facilitation, and coordination as required to organizational committees, improvement groups and operational/implementation groups.Support regional cardiac program leaders and teams in the identification of opportunities to improve the quality and safety as well as the design and implementation of strategies to make these improvements.Identify and support resolution to problems or barriers to ensure success of the project.Identify the information requirements of teams, projects and/or initiatives, and develop strategies to meet those needs.Research regional, provincial, national and international health care trends and innovations.Provide information, reports, analyses, recommendations and sustainment plans to teams, Director, Quality, Safety and Improvement, organizational leaders and Senior Leadership Team as required to support evaluation and decision-making.Maintain expert knowledge related to the methods and tools of continuous quality improvement and their application.Ensure a consistent application of the methods and tools of continuous quality improvement in the organization. Act as a resource and coach to others in this regard. Role model quality improvement principles by promoting staff involvement in decision-making.Project and Change ManagementProvide project and change management expertise to advance the strategic priorities in the organization to achieve outcomes.Ensure a consistent application of change management practices in the organization.Monitor the budgets and human resource needs for assigned projects.Identify risks associated in the duration of the project.Education/TrainingFacilitate learning and deliver educational sessions aligned with quality improvement, successful management and integration of change and quality improvement.Coaching/FacilitationProvide coaching and facilitation as required to regional cardiac program and organizational committees, planning groups and operational/implementation groups.AccreditationPromote and provide assistance in accreditation preparations, and support leaders in the organization to ensure compliance of standards as part of the commitment to continuous improvement.CollaborationBuild strong relationships with key regional cardiac program stakeholders to successfully complete projects and initiatives across the regional cardiac program.Work collaboratively with external stakeholders to successfully complete joint initiatives, both regionally and provincially.Carry out responsibilities in accordance with health and safety requirements. Immediately report unsafe situations by notifying supervisor or other appropriate personnel.Perform other related duties as assigned. Qualifications Education & ExperienceMaster’s Degree in Health Services Administration, Science or Business Administration of related studies.Three (3) to five (5) years recent, related experience with quality improvement, or an equivalent combination of education, training and experience.Expert knowledge and three (3) years’ experience utilizing the methodology and tools of continuous improvement to support process improvement and system redesign.Knowledge & AbilitiesKnowledge of and experience with quality improvement methodologies (Model for Improvement, LEAN, Six Sigma), techniques (measurement, learning models, change management theory, influencing techniques) and tools (e.g., process mapping, workflow diagrams, system monitoring and evaluation, PDSA cycles, data display with run and control charts).Displays comprehensive knowledge of project management principles and methodologies and ability to coach team members on these skills.Utilizes independent thinking and creative problem-solving abilities.Excellent communication and teamwork skills to function within a complex interdisciplinary environment.Works effectively under time pressure to meet deadlines, balance work priorities and resolve problems in a timely manner.Physical ability to perform the duties of the position. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com

Location: Admin - Douglas St Job Type: Full Time myWork Options: In-person, Hybrid Background Screening Requirement: Enhanced Criminal Record Check Credit Check Identity Verification Employment Verification References What's the job? As a Financial Planner you will manage a portfolio of existing members and their families, building long-lasting relationships with current and potential members. You will conduct effective discovery meetings to determine member needs and translate the complex world of investments into effective solutions that help members meet their financial goals and objectives. What you'll get to do: Proactively identify member financial needs and solutions by considering the member's wealth, business, life goals and other objectives; Leverage financial planning tools to prepare customized and effective presentations; acquire new business from both existing members and prospects; Lead with advice, counselling members on investment strategies and other financial decisions; Review and communicate portfolio performance to members and provide education and consultation related to their investment and financial needs; Serve as a resource for members and staff with needs surrounding financial planning, investments, insurance, tax strategies, retirement analysis, estate & succession planning, etc.; Consistently identify opportunities for personal banking, small business and general insurance opportunities and refers accordingly to support business objectives across business lines; Who are we looking for? Self-motivated and a keen listener, you enjoy building and developing close client relationships; you are adept at using multiple forms of communication to great effect - knowing when and how to use each for the best outcome. Key skills required: 3-5 years of relevant experience and post-secondary degree or diploma in a related field of study or an equivalent combination of education and experience; CFP designation required; TEP and/or CPA designation are an asset; Eligible to be registered with the BC Securities commission to sell mutual funds; Canadian Securities course, Wealth Management Essentials (WME) + Conduct & Practices Handbook (CPH); Familiarity with financial planning software, Morningstar & Salesforce programs; Demonstrated sales skills with an ability to self-source business as well as referral business; Advanced knowledge of a variety of investment products; Solid knowledge with life insurance products and administration. Equity, Diversity & Inclusion at Coast Capital Don't meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone - including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you're excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital. At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community. We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact [email protected] or call 778-391-5836. We will work with you to meet your needs. Why join Coast Capital Savings? Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities. Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we're doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive. A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership. Work where you're most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role. Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle. Retirement options. We also take care of our employees once they retire. That's why we offer the choice of a defined contribution or defined benefit pension plan or RSP's. Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits. Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We're human, which means we like to have fun with events, celebrations, and recognition throughout the year. An award winning culture. We're a Platinum member of Canada's Best Managed Companies and are regularly recognized by Canada's Most Admired Corporate Cultures and the BC Top Employers Awards. We reinvest 10% back into the community. When we do well, our communities do well. That's why since 2000 we've invested over $90 million into our member's communities. Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice. D&I at Coast At Coast Capital, we value diversity, equity and inclusion. We're not all the same and we like it that way. We don't just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

Management Support Coordinator, Clinical Programs Job ID 2024-118891 City Powell River Work Location qathet General Hospital Home Worksite 00 - Excluded - VCHA Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Leaders & Corporate Support Salary Grade 06 Min Hourly CAD $34.68/Hr. Max Hourly CAD $49.85/Hr. Shift Times 0830-1630 Days Off Saturday, Stats, Sunday Salary The salary range for this position is CAD $34.68/Hr. - CAD $49.85/Hr. Job Summary Come work as a Management Support Coordinator, Clinical Programs with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for a Management Support Coordinator to join the Program Admin team. Apply today to join our team! As a Management Support Coordinator, Clinical Programs with Vancouver Coastal Health you will:Work closely with the management team to enhance the program’s administrative processes and optimize the human and financial resource utilization within the portfolio.Act as a delegate on behalf of the Manager coordinating the completion of processes and transactional activities related to human capital and financial resource management, and ensure consistent application of directives from Human Resources, Finance, or other organizational service areas.Coordinate employee onboarding and orientation, collaborate with Human Resources teams to develop and optimize staff scheduling, Occupational Health and Safety (OH&S) compliance, and prepare reports, analysis, and background information supporting the Manager with performance management and employee attendance.Conduct benchmarking analysis on human capital and financial resource utilization, patient/client care productive hours and workload activity.Prepare analysis and recommendation for the Manager and leadership team including human and financial resource metrics, such as overtime and vacancy rates, to drive informed decision-making.Act as a point of contact and liaise with Human Resources, Finance, Facilities, IMIT and other organizational partners to exchange information and represent the interests of the program.This work is framed within VCH’s commitments to our pillars of Indigenous Cultural Safety, Anti-Racism, Equity, Diversity and Inclusion, and Planetary Health. Qualifications Education & ExperienceGraduation from a recognized diploma or degree program in business administration, health administration or a related field.Three (3) years recent, related experience in a complex health care environment with progressively more responsible experience in administration, information analysis and benchmarking, human resources or an equivalent combination of education, trainingand experience.Knowledge & AbilitiesDevelops and maintains strong relationships with key internal and external partners to promote and enhance services provided with sensitivity to diversity and indigenous lensPractices the recognition, inclusion and support of all types and aspects of diversity at all stages of engagement, with an understanding of the issues faced by people from equity-deserving groupsDemonstrated negotiation and diplomacy skills combined with a knack for engaging andempowering interested parties.Familiarity with healthcare regulations, OH&S standards, and HR best practices.Exceptional organizational and administrative skills and experience with workforcemanagement software and HR information systems.Proficiency in HR and financial metrics analysis and reporting.Physical ability to perform the duties of the position. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementRemoteJob DescriptionSupportSupport Distribution partners in the acquisition of new business; participate and present in finalist presentations and implementation meetings on the Mid-Market Segments. Assist internal partners in acquiring new business by serving as a liaison; take part as a subject-matter expert in the short-list presentations and ongoing meetings for implementing new business.Respond to benefit plan inquiries and resolve escalated and complex inquiries from Plan Sponsors, Plan Advisors/Consultants, and internal department contacts. Owning and respecting the unique demands of each customer while being considerate of the time frame ensuring a thorough response.Champion for a successful outcome for all involved, the Service Relationship Specialist role is responsible for the successful resolution and negotiation of all service escalations. Advocate for a favorable conclusion for all parties. All service escalations must be successfully resolved and negotiate by the Service Relationship Specialist.Initiate Amendment requests ensuring that information is complete and outstanding requirements are obtained in a timely manner to meet deadlines and meet effective dates of plan changes. Collaborate with our Customer Experience/Operations teams to facilitate information-sharing and identify key issues with our online customer.Assist with general internal initiatives related to Group Benefits services, products, and procedures.Facilitate multiple meetings with our Plan Advisors/Consultants and Plan Sponsors as well as internal teams.Take on special projects and/or research assignments for client needs.AdviseAs the face of Manulife, you build and maintain successful and lasting relationships with existing and potential partners. Understand the intricacies and complexities of each Plan Sponsor's Group Benefits designs and the sophistication of the Advisors/Consulting houses. Prepare and analyze and interpret client reports for review. Generate client reports using web analytics platforms via various reporting tools, requiring analysis and comparison of many reports to ensure we are fulfilling our customer’s needs. Provide expertise on Manulife’s digital experience for group benefits clients (Web, mobile, voice), and highlight key features and functionality.Support group benefits clients in driving adoption of our digital tools and experiences among their plan members Provide reporting on digital uptake/usage to help group benefits clients understand overall plan health and identify areas of opportunity for education/engagement. You drive results by reviewing special requests and helping promote and sell products and services based on client needs and your unit’s business objectives and strategies.Establish and maintain client relationships by identifying current or potential needs and promoting client retention.Providing recommendations on plan design, service options, technology solutions and any ongoing administration needs to the client.Applies understanding of legislative and privacy guidelines to assist in client meetings.EducateDeliver presentations to employee groups to facilitate enrolment and/or introduce their Group Benefits (in person or remote). Meet with plan administrators to train and educate them on effective methods of plan administration.Lead customer workshops and training around product updates & new features Maintain direct contact with clients/advisors, proactively planning your client meetings to ensure regular connections are made.When new products are launched in Group Benefits, take the Lead together with the Account Executive to learn, present and speak to these new services. Become the expert in delivering and educating clients on these services and how it affects their population and what amendments are required to their plans if any.Using our Seismic Tools to put presentations together to present and deliver our services to clients.Clients rely heavily on the Service Relationship Specialist on how to manage new services and products that are launched, or on any new legislative initiatives.Coaching mindset and abilities enabling to define solutions and delivering outcomes. Shared Responsibilities:Works with a Team of Account Executives and collaborates with other Service Relationship Specialists.Assist new Service Relationship Specialists with Job Shadowing and Buddy system to ensure all members of the team can successfully represent Manulife Group Benefits Services.This job description does not represent a comprehensive listing of job duties that are required of the employee performing this role. We reserve the right to change duties or assign additional duties at any time with or without notice.Job Requirements:Minimum three to five years of work experience in Group Benefits. In-depth knowledge and understanding of the Group Benefits products and services.Building and strengthening existing client and consultant/advisor relationships.Proven ability to take initiative, be a strong self-manager and display integrity.GBA designation or working towards the designation an asset.Good knowledge of underwriting concepts. Strong technical and demonstrated analytical skills using Microsoft Office products, Excel and/or PowerPoint, Web Analytics platforms, to arrange and display relevant information during customer business reviews.Excellent presentation skills and the ability to influence decision makers in various areas of organization.Supports, participates, and presents in Mid-Market Finalist Presentations to attain new and keep existing Business out to Market.Strong customer-facing skills including expectation management, communication skills, information management.Ability to work independently and in a team setting, self-starter, innovative thinking with a keen eye for results and driven by quality.Outstanding analytical, strategic, and problem-solving thinking ability - enabling the candidate to recognize issues, outline possible implications and suggest solutions.Relationship-oriented; must be comfortable working with a wide range of individuals at different levels, managing across, up, and down and self-manage to meet timelines of multiple priorities.Capability to determine sensitive client needs or issues.Must have a valid driver’s license and a personal automobile.Competencies:Proven ability to determine business priorities, meet goals, manage high volumes of work.Excellent analytical, problem solving, interpersonal, organizational and time management skills.Negotiation and influencing skills.Strong attention to detail.Champion of superior service delivery and customer service, oral and written communication skills.Good understanding and knowledge of Manulife’s administrative systems.Independent, self-motivated individual with ability to manage multiple tasks and deadlines simultaneously.Strategic and creative thinker focused on finding solutions to unique Plan Sponsor needs.Persuasive communicator with an ability to clearly articulate ideas and present information.Collaborating internally across multiple departments.Ability to be flexible and empathetic and ability to manage conflicts.Proficient in the use of modern technology.Know and understand the growth and persistency strategies.Presenting together with the Account Executives at Client Service Meetings. Taking initiative to prepare and structure these meetings.Service Relationship Specialist attends all meetings for client’s re-enrolment of flex benefits with our Admin Advantage Teams and helps facilitate and ensure all tasks are brought to completion.Attend ongoing service meetings, maintaining and facilitating action logs with head office areas.Excellent planning and project management skills with a confirmed ability to complete projects within tight timeframes.Must be fully bilingual both oral and written (in Quebec only).Decision Authorities: This role directly impacts the Sales, Profitability and Persistency of the overall Distribution offices.Keeping existing clients by ensuring any potential service issues are resolved promptly and putting checks in place to prevent issues from reoccurring.Educating Clients on Manulife’s Group Benefits services that they would benefit from.Key Challenges:Managing high volumes of work within tight time frames and balancing competing priorities.Working with many Advisors/Consultants and Account Executives and balancing their demands, needs and expectations.When a service issue is identified, these could have a financial implication, it is critical that the issue be managed to resolution while ensuring that service and quality are maintained.Working Conditions:Occasional travel will be required within your region to Client Meetings, Wellness Fairs, Employee Sessions.This role will occasionally require working outside traditional business hours to meet client needs. Example - employee sessions for night shift workers.Work Smart options are available.About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationToronto, OntarioSalary range is expected to be between$56,400.00 CAD - $94,000.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

Manager, Clinical Operations Job ID 2024-121526 City North Vancouver Work Location Lions Gate Hospital - NS Home Worksite 00 - Excluded - VCHA Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Leaders & Corporate Support Salary Grade 10 Min Hourly CAD $59.59/Hr. Max Hourly CAD $85.65/Hr. Shift Times 0800-1600 Days Off Saturday, Stats, Sunday Salary The salary range for this position is CAD $59.59/Hr. - CAD $85.65/Hr. Job Summary Come work as an Manager, Clinical Operations with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for an Manager, Clinical Operations to join the Surgical Services Program Admin team. Apply today to join our team! As a Manager, Clinical Operations with Vancouver Coastal Health you will: Be reporting to the Director, the Clinical Operations Manager is responsible for providing clinical and operational leadership to a frontline clinical patient care department or health program that directly supervises, at a minimum, Nurses at the Level 4 or 5 classification/wage rate.Be responsible for delivering services through multidisciplinary teams in an acute and/or community-based setting.Provide leadership and direction for operations management, planning, implementation and evaluation of services and activities related to utilization and risk management, and quality improvement of the clinical program/department.Play a critical role addressing the ongoing issues/needs of clients and their families and to ensure a smooth transition from the acute care environment to appropriate community health services.Lead an inter-disciplinary team, works as a team player with colleagues and co-workers and in collaboration with key internal and external stakeholders to achieve excellence in client and family centred care, education and research within a complex multi-site environment that extends to the community.Work in alignement of VCH’s commitments to our pillars of Indigenous Cultural Safety, Anti-Racism, Equity, Diversity and Inclusion, and Planetary Health. Qualifications Education & ExperienceBaccalaureate (Masters preferred) in a relevant clinical professional areaSeven (7) to ten (10) year's recent, related clinical and progressive leadership experience, including direct supervisory experience.Current registration/membership with a recognized professional association.Basic computer literacy with word processing, spreadsheet and/or database programs and ability to utilize a computerized patient care information system required.Knowledge & AbilitiesDemonstrated ability to collaborate with internal and external stakeholders to develop, manage and evaluate clinical programs considering client needs, service delivery interrelationships and service potential within a complex environment.Develops and maintains strong relationships with key internal and external partners to promote and enhance services provided with sensitivity to diversity and indigenous lensPractices the recognition, inclusion and support of all types and aspects of diversity at all stages of engagement, with an understanding of the issues faced by people from equity-deserving groupsDemonstrated ability to understand available resources for program/department and keeps quality in the forefront of all resource utilization decisions; provides feedback and detailed analysis on budget variances, and makes recommendations for corrective action.Demonstrated ability to facilitate, collaborate and negotiate for effective resolution of human resource issues.Demonstrated ability to foster collaborative working relationships to support the professional practice and ongoing development of staff.Demonstrated ability to promote development of clinical research opportunities to ensure evidence-based practice within an interdisciplinary team-based environment.Physical ability to perform the duties of the position. Closing Statement As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.Why Join Vancouver Coastal Health (VCH):VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com

Come work as an Manager, Clinical Operations with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for an Manager, Clinical Operations to join the Surgical Services Program Admin team. Apply today to join our team! As a Manager, Clinical Operations with Vancouver Coastal Health you will: Be reporting to the Director, the Clinical Operations Manager is responsible for providing clinical and operational leadership to a frontline clinical patient care department or health program that directly supervises, at a minimum, Nurses at the Level 4 or 5 classification/wage rate.Be responsible for delivering services through multidisciplinary teams in an acute and/or community-based setting.Provide leadership and direction for operations management, planning, implementation and evaluation of services and activities related to utilization and risk management, and quality improvement of the clinical program/department.Play a critical role addressing the ongoing issues/needs of clients and their families and to ensure a smooth transition from the acute care environment to appropriate community health services.Lead an inter-disciplinary team, works as a team player with colleagues and co-workers and in collaboration with key internal and external stakeholders to achieve excellence in client and family centred care, education and research within a complex multi-site environment that extends to the community.Work in alignement of VCH’s commitments to our pillars of Indigenous Cultural Safety, Anti-Racism, Equity, Diversity and Inclusion, and Planetary Health.QualificationsEducation & ExperienceBaccalaureate (Masters preferred) in a relevant clinical professional areaSeven (7) to ten (10) year's recent, related clinical and progressive leadership experience, including direct supervisory experience.Current registration/membership with a recognized professional association.Basic computer literacy with word processing, spreadsheet and/or database programs and ability to utilize a computerized patient care information system required.Knowledge & AbilitiesDemonstrated ability to collaborate with internal and external stakeholders to develop, manage and evaluate clinical programs considering client needs, service delivery interrelationships and service potential within a complex environment.Develops and maintains strong relationships with key internal and external partners to promote and enhance services provided with sensitivity to diversity and indigenous lensPractices the recognition, inclusion and support of all types and aspects of diversity at all stages of engagement, with an understanding of the issues faced by people from equity-deserving groupsDemonstrated ability to understand available resources for program/department and keeps quality in the forefront of all resource utilization decisions; provides feedback and detailed analysis on budget variances, and makes recommendations for corrective action.Demonstrated ability to facilitate, collaborate and negotiate for effective resolution of human resource issues.Demonstrated ability to foster collaborative working relationships to support the professional practice and ongoing development of staff.Demonstrated ability to promote development of clinical research opportunities to ensure evidence-based practice within an interdisciplinary team-based environment.Physical ability to perform the duties of the position.Closing StatementAs per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.Why Join Vancouver Coastal Health (VCH):VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staffEquity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting.

Position Profile    Humber River Health Lighting New Ways In Healthcare.   Humber River Health (HRH) is one of Canada’s largest acute care hospitals, fully digital, and serving a diverse catchment area of more than 850,000 people in the northwest Greater Toronto Area. HRH operates 722 acute inpatient beds with 3,400 staff, approximately 700 physicians, and over 1,000 volunteers. HRH currently includes the Wilson site, a 656-bed full service acute care facility that opened in 2015, and the Finch and Church sites, known as the ''Reactivation Centres (RCC)''. The RCCs represent a unique partnership among multiple hospitals in the GTA with a focus on high quality patient recovery as well as housing a community COVID-19 assessment centre. A 356-bed Long Term care facility “Humber Meadows” has recently opened at the Finch Avenue site.   Our vision of exceptional care, healthier communities and our focus on equity and inclusivity is something we share with our partners at the North Western Toronto Ontario Health Team. As Canada’s first digital hospital and home of the first Patient Care Digital Command Centre, a commitment to innovation, research, and academic excellence remains at the core of our organization. We look forward to further development of these core elements through our membership in the Toronto Academic Health Sciences Network (TAHSN).   As an associate member of TAHSN, HRH provides many academic opportunities to all professions. We have established the Schulich Family Medicine Teaching Unit in partnership with the University of Toronto, further strengthening our commitment to academic excellence     EXCELLENT CAREER OPPORTUNITY Right now, we are looking for a: Academic Family Medicine Clinician, Schulich Family Medicine Teaching Unit, Humber River Health Position Summary The HRH Academic Family Medicine Clinician will report to the Chief of Family Medicine at Humber River Health (HRH). We are looking for a family physician with a strong interest in medical education and academic leadership. The Academic Family Medicine Clinician will be expected to establish a full time family practice at the Schulich FMTU (minimum 0.5 FTE). This position will have a combined mix of clinical and non-clinical responsibilities and will depend on the successful candidate’s qualifications, experience, and the needs of the Schulich FMTU, with the main clinical responsibility being that of caring for patients and supporting the supervision of medical students and resident patient practices 1-2 half days a week.   Equity, Diversity, Inclusion, Indigeneity, Accessibility and FairnessRecognized by Forbes as one of Canada’s Best Employers for Diversity (2022), Humber River Health is committed to fostering a culture of equity and inclusion within the diverse community of North West Toronto and within our organization. The Hospital is strongly committed to diversity within its community and especially welcomes applications from racialized persons / persons of colour, women, Indigenous / Aboriginal People of North America, persons with disabilities, LGBTQ2S+ persons, and others who may contribute to the further diversification of ideas. The Hospital is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities. Our search committee is committed to a fair process that will meaningfully reflect these commitments.   Interested Applicants We encourage all qualified applicants to apply in confidence by forwarding a cover letter, curriculum vitae, an EDI statement*, and a brief statement outlining your vision for the role to:   Dr. Zaki Ahmed MD, FRCPC, FCCP, CCPE                                                 Dr. Art Kushner MD, MCFP(LM) MHSc (Health Admin)                                                                                     Chief, Department of Family and Chief of Staff, Humber River Health                                                          Community Medicine, Humber River Health Send via E-mail: [email protected] Application Deadline: October 6th, 2023. *Equity, diversity, inclusion, Indigeneity and accessibility (EDIIA) are important values at HRH & UofT. The search committee would appreciate a brief statement regarding your commitment as Director to the application of these principles. You may wish to mention relevant contributions to EDIIA in areas such as leadership, Quality Improvement, teaching, mentorship, scholarship and/or outreach.     The ideal candidate will: Have certification with the College of Family Physicians of Canada and be eligible for faculty appointment at HRH and in the Department of Family and Community Medicine (DFCM) at the level of lecturer or higher. Possess leadership, communication, organizational, and team building skills, an ability to work well with others, and a strong commitment to students and faculty. Demonstrate an ability to negotiate, mediate conflicts, advocate and resolve problems. Be able to interpret and apply policy and procedure and ensure proper follow up and reporting to appropriate leadership. Demonstrate interest in engaging in scholarly activities relating to family medicine teaching and curriculum. Demonstrate a commitment to continuous learning. Be aware of current best practices in family medicine teaching and curriculum. Have relevant experience as both a clinician and an educator.   Duties and Responsibilities will include: Provide comprehensive primary care to a full time family medicine practice (minimum 0.5FTE) Regular teaching and supervision of undergraduate and postgraduate learners Participation in quality improvement initiatives among other academic activities, including future leadership roles. Possess strong communication, organization and interpersonal skills that enable them to work collaboratively with other physicians, learners, hospital staff, allied health, nursing and administrators. Wellness Ensure that medical students are aware of all appropriate counselling services available through the DFCM and TFOM Office of Learner Affairs. Provide support, encouragement, and resources regarding wellness for medical students. Advocate for medical students locally, departmentally, and interdepartmentally. Program reviews Ensure there is continuous quality improvement of educational experiences to improve the Schulich FMTU. Ensure that competency outcomes are aligned with DFCM and national standards. Accreditation: In addition to ongoing program reviews, as noted above, there are additional reviews for the purposes of accreditation. Collaborate with the DFCM and key faculty members to prepare requisite material for this purpose. Participate in HRH and DFCM accreditation reviews. Liaison Acts as a liaison between the DFCM and HRH and effectively communicate pertinent information to the Hospital, Chief of Family Medicine and faculty.   Reporting Ensure proper follow-up and reporting by providing status reports to appropriate hospital leadership and DFCM Program Directors or his/her delegate regarding all program delivery requirements noted above, so that appropriate action can be taken. Committees Member, HRH FMTU Teacher’s Committee Member, HRH FMTU Business Committee Member, DFCM meetings & subcommittees - as required   Professional Development Attend professional development, including workshops targeted toward program members by the CFPC or DFCM or other approved training providers.   Support The duties and responsibilities of the Academic Family Medicine Clinician will be carried out with administrative support from HRH and DFCM.   Why choose Humber River Health?   At Humber River Health, our staff, physicians, and volunteers are lighting new ways in healthcare. We are proud to be recognized as a part of Greater Toronto’s Top Employers by Mediacorp Canada Inc. We support employees by providing evidence-based leadership and cultivating a culture that consistently wows as a Huron Consulting hospital. We are a member of the Toronto Academic Health Science Network (TAHSN) and are deeply involved in research and academic collaboration. We are dedicated to high-quality patient care and demonstrate our values of compassion, professionalism, and respect.   Attracting and retaining a workforce that represents the diverse communities surrounding Humber River Health, is a priority.  We encourage applicants from all equity-deserving groups, including but not limited to, individuals who identity as Indigenous, racialized, seniors, persons living with disabilities, women, and those who identify as 2SLGBTQ.   Applicants will not be discriminated against on the basis of race, creed, sex, sexual orientation, gender identity or expression, age, religion, disability, medical condition, or any protected category prohibited by the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act.   Accommodations are available throughout the recruitment process as well as during employment at Humber River Health. Please direct any accommodation requests to our recruitment team.   Please be advised that in order to be eligible for employment at Humber River Health, all new hires must have received a complete COVID-19 vaccination series approved by Health Canada AND have received their most recent dose of the COVID-19 vaccine at least 14 days prior to their first date of employment. Medical exemptions or any other kind of requested exemption based upon the Hospital’s obligations pursuant to the Ontario Human Rights Code will be considered on a case-by-case basis.