Overview of salaries statistics of the profession "Volunteer Referral Manager in Canada"

Contract Position – Full time Quality Assurance Team Lead 35hours/Weekly Contract ends December 2021 with possibility of extension Closing: April 24, 2021Distress Centre Calgary provides Calgary and area with 24-hour crisis support. We do this through our 24/7 crisis and 211 information and referral phone lines, daily online services, and professional counselling. All our services are free, and because we do not define crisis, anyone can contact us day or night about anything.We support all social issues – homelessness, poverty, depression, mental illness, bullying, addiction, PTSD, domestic violence, abuse, etc.We believe in providing a compassionate and supportive environment for our staff and volunteers.Applicants from diverse backgrounds are encouraged to apply as Distress Centre is committed to offering a diverse and safe workspace free from discrimination. All applicants are considered regardless of age, gender, race, disability, gender orientation, sexual identity or expression, or religion.Qualifications: + Diploma or Degree in a Human Services related field is required + Naloxone Training Certification + Gender-Based Analysis+ Certification + Brain Story Certificate of AchievementSkills/Abilities + Knowledge and/or work experience in case management, crisis intervention, addictions, domestic violence, suicide risk assessment and intervention, mental health, and/or youth issues. + Experience with vulnerable populations and knowledge of community resources + Experience with supervision of volunteers and /or staff is an asset + Technical skills including contact centre operations, database, and record keeping/documentation experience + Taxonomy knowledge an asset+ Excellent organizational and time management skills + Ability to work effectively independently and in a team environmentJob Objective+Ensure the contact centre is meeting the operational requirements of the agency and needs of the community through quality assurance + Recognize and monitor staff performance and keep Crisis and 211 Team Leads informed through regular updates and reporting. + In conjunction with the 211, Crisis, Volunteer, and Quality Assurance Team Leads, oversee and ensure the smooth operation of the Contact Centre + Coordinate and assist with reporting and quality assurance requirements for the crisis, 211, and volunteer programs in consultation with Crisis and 211 Program Managers, Senior Organizational Performance Analyst, etc. + Identify performance management and training needs in the Contact Centre for CCC/211 staff and Crisis Line Responders, and be present for consultation as required. + Ensure applicable stakeholders are informed regarding any quality assurance changes or concerns within the Contact Centre team.The duties and responsibilities outlined above are representative but not all inclusive. Other related duties as required.Benefit of joining Distress Centre: + Opportunity to be part of a team committed to social impact. + A diverse workplace and great working environment, including the opportunity to participate in wellness activities.+ Ongoing training and skills development, including a staff development fund. + Benefits, matched RRSP plan & competitive salary.+ Generous vacation package.Lines of Communication/Accountability + Reports to the 211 Program Manager + Works closely with the Contact Centre Team Leads, Crisis Program Manager, as well as Senior Organizational Performance AnalystSpecial Working Conditions/Shift Requirement (Open to working on-site and access to remote work station) + General work hours are 9am to 5pm, Monday to Friday however some flexibility is required for program related meetings/committees. + The Quality Assurance Team Lead will be required to work one scheduled shift per week as a CCC/211CSR in the Contact Centre. + On-call coverage: evening and weekend on-call coverage for CCC/211CRS on-call list (as per staff rotation schedule) + Access to a remote work site that ensure security and confidentiality of client informationWorking during the pandemic: + We adhere to the Public Health Measures. + We have a comprehensive On-site and Remote work-site strategy. + We have different platforms aimed at supporting our team. Please submit a resume to [email protected] Please quote ‘Last Name, First Name and F/T Quality Assurance Team Lead on the subject line. We thank all applicants for their interest, only those selected for an interview will be contacted. No Phone Calls Please

 Boys & Girls Club of Greater Victoria’s Mission is to provide safe, supportive places where children, youth and families experience opportunity, overcome barriers, develop skills, positive relationships and confidence for successfully leading their lives and communities. We provide social, recreational and developmental services to children, youth and their families that support all aspects of our Mission. The Agency supports practice through a trauma-informed lens, placing a priority on participant safety, choice, and self-determination. All our programs are approved by the Commission on Accreditation of Rehabilitation Facilities (CARF).Position SummaryThe Manager, Treatment Programs, internally known as the Professional Practice Coordinator (PPC) is responsible for the safe and effective provision of programming and service delivery for at-risk youth (12-19 years old) with complex issues including trauma, mental health and addictions and behavioural issues that require intensive support and engagement with staff. The Manager will work in-program and must be comfortable working with court mandated youth required to attend a treatment program, as well as with youth who volunteer to participate in programming.  The Manager is responsible for the effective planning, implementation, risk management and supervision of staff and volunteers in their portfolio of programs.  Foundational to this role is coaching and guiding staff in their professional practice and delivering programming through a trauma informed lens, placing priority on participant safety, empowerment and skill development. As a key leader in the Agency, the Manager demonstrates the active pursuit of intentional practice with a relentless focus on outcomes and results.  The Manager leads by example adopting the Agency’s Core Values and Code of Ethics to guide decision-making and professional behaviour.Duties and ResponsibilitiesDevelops a staff team with the capacity to provide ongoing youth and family support using the most advanced techniques in the helping fieldWorks in-program as an active team member, role modelling and supporting quality program delivery and best practicesApplies clear expectations about treatment modalitiesAccepts a client centered approach with youth in the application of serviceReviews, monitors and measures program and service delivery objectives against actual contract deliverablesDevelops, monitors implements and evaluates new/existing programs in collaboration with Program DirectorReviews new participant referrals/registration, screens for program eligibility and other information needed for program acceptance decision-makingFacilitates weekly Case Management meetings and service provisionDevelop program objectives and service delivery outcomes with Program DirectorLead the adoption of a mindset and practice of intentionality in program implementation and service delivery maximizing opportunities for participant success and program impact Provides Clinical Supervision and support with a view to develop competenciesComplete Work Plans, Performance Reviews and Training Plan for direct reportsProvides service delivery through the lens of the following evidence-based research: strengths-based, Trauma Informed Practice, & Positive Behaviour Support and experiential learningCommunicates, monitors and ensures compliance of local, provincial, and federal, standards, regulations and legislationMonitors and maintains budget allocations and financial controls recommending alternative expenditure options to ensure “compliance”Prepares and monitors staff schedules; monitors vacation and sick time; approves vacation entitlementsDevelops, cultivates and stewards program relationships with staff, referring authorities, stakeholders, volunteers, etc.Participates as Agency brand champion at community events, committees and other official functions Reviews, monitors, follows and ensures compliance of monthly and quarterly Health & Safety “Schedule” including drills, trainings and Licensing requirementsIdentifies human resource staffing needs and competency development requirementsRecruits, reference checks, on-boards, performance manages and terminates employees in consultation with Program DirectorDevelops and maintains an inventory of Social Media content to support Strategic Plan brand engagement prioritiesQualificationsUndergraduate Degree in Child and Youth Care, Social Work, Criminal Justice, Recreation, Education, or equivalent combination of education, training and experienceMinimum 5 years experience in a formal leadership role in a related fieldCultural humility trainingExtensive experience providing trauma informed clinical supervision support Knowledge of mental health and substance useNon Violent Crisis Intervention trainingMotivational InterviewingEffective verbal, written and presentation/group facilitation skillsClass 5 Driver’s LicenseClean Criminal Record CheckClass 4 Driver’s License Reliable transportationAssetsKnowledge of and experience working in a licensed/accredited program environmentExperience working in a staffed resource providing 24/7 careMental Health First Aid certification Behavioural Intervention training ASIST CertificationSMART Recovery or other recovery focussed programmingPosition TermsWage: $54,600-$63,700 annuallyStatus:  Full-Time, Permanent Hours: 35 Hour per weekBenefits: Extended Health coverage including dental, prescriptions, optical, life insurance, critical illness, long-term disabilityOpportunities: Professional developmentTo ApplyPlease submit your resume and cover letter stating the position that you are applying to and clearly demonstrating how your experience and qualifications relate to the positionEmail:  [email protected] ·         The job posting will remain open until the position is filled. We thank all who apply.  Only shortlisted candidates will be contacted.Important Note Regarding COVID-19This is a front-line position working in direct contact with youth, and it is considered safe according to governmental guidelines for pandemic outbreaks.As an organization we are taking the necessary precautions and adhering to all Provincial Health Authorities’ (PHA) recommendations on sanitization, mask wearing and social distancing in close proximity.·         Please do not apply if you are at risk with underlying health concerns or have your own personal concerns regarding social distancing that go beyond the PHA’s recommendations as we cannot accommodate while adhering to governmental directives The Boys & Girls Club of Greater Victoria acknowledges the Lkwungen, W̱SÁNEĆ, T’sou-ke, MÁlexeŁ and Scia’new people, whose traditional territories we live and work upon each day.

The Transitional Housing team provides relevant information, referrals, and support to women who have experienced housing instability or homelessness. The Supervisor supports the Program Manager in the delivery of these residential services to clients. They oversee day-to-day operations of the department and provide guidance and leadership to Transitional Housing staff.WHAT MOVES YOU • Impacting the lives of women with complex psychological, social and emotional issues.• Achieving results through the development and support of a team.• Knowing that although we might work with people experiencing crisis we don’t work in crisis • Impacting the lives of women with complex psychological, social and emotional issues.• Achieving results through the development and support of a team.• Knowing that although we might work with people experiencing crisis we don’t work in crisisWHAT YOU'LL DO• Provide direction and guidance to staff so they deliver support and services in alignment with professional and program standards.• Monitor and coordinate services including intake, assessment, case planning, intervention, safety planning and evaluation.• Administer referrals, waitlists, records, staff schedules, etc.• Plan and coordinate team meetings, staff development, lead recruitment, and performance management processes.• Identifies and resolves ethical, clinical, and systemic issues.• Provide consistent and thorough communication to the Program Manager with staffing and programming concerns.• Routinely audit client files for quality and adherence to policy.• Schedule relief staff to fill open shifts and participate in the on-call system.Note: This role works Mondays – Fridays from 12:00pm to 8:00pm but might require some evening and weekend work.WHAT YOU'LL DO• Degree in healthcare administration, human services, or social work. Registration with the appropriate regulatory body is required.• At least five years of relevant experience.• Minimum two years working in a supervisory capacity.• Specialist skills working with women who have experienced homelessness, mental health, addictions, trauma;• Strong knowledge of resources specific to mental health and substance use.• Current First Aid and CPR required.• Analytical and critical thinker who is driven by results and able to establish priorities and balance competing demands.• Excellent communication and presentation skillsCompetition Number: 2021032Deadline: May 14, 2021www.ywcalgary.ca/work-with-us Apply today with resume, covering letter and salary expectations to [email protected]YW Calgary is committed to providing an equitable, diverse and inclusive workplace where all employees, clients and volunteers, whatever their gender, race, ethnicity, national origin, age, sexual orientation or identity, education, and/or disability, feel valued and respected. 

Join Canada's TOP Credit Union in Forbes' 2022 World's Best Banks listBe part of a dynamic team, with huge regional or district growth opportunities Be rewarded with a competitive base salary of $93,958 - $117,448, generous bonuses, and top-tier benefitsAbout Servus Credit Union Ltd.At Servus Credit Union, we're building a better world, one member at a time. We've been shaping the financial fitness of Albertans for over 80 years with a full line of secure financial services. We help members manage their finances wherever they are, through more than 100 branches in 59 communities in Alberta. On top of 1,900 no-fee ATMs across Canada, our members have the flexibility to access our services through online, mobile, and our 24-hour Contact Centre. Most importantly, we re-invest our profits in our members and the communities we serve.Did you know that Servus Credit Union is Alberta's largest credit union and is ranked #1 in Canada on Forbes’ World’s Best Banks list for 2022? We are excited to be growing and moving with the times to keep up with the fast-paced, ever-changing financial industry! Through our operations, we strive to make a positive impact on our economy, the environment, and society. We know that our employees are our most valuable assets so we offer ongoing growth and career advancement and we reward employees for their hard work and achievements.To learn more about Servus' services, community goals, and positive impacts within the province, visit our website.About St. Paul, ABThe County of St. Paul is a people-focused, close-knit region with a population of just over 6400, a community of 1200 farms, 32 oil & gas companies, and is located 208km northeast of Edmonton.An outdoor recreation hotspot, the County of St. Paul provides ample opportunity to explore our region. Find your adventure here - whether you’re geocaching, exploring our lakes, visiting the World's First UFO Landing Pad, taking a multi-day trip down Alberta’s Iron Horse Trail, or exploring the many other attractions found in our region.For more information, please visit county.stpaul.ab.ca/.About the OpportunityWe are looking for a full-time Branch Manager to lead our branch in St. Paul, Alberta. Located about two hours from Edmonton, this is a unique opportunity for a purpose-driven individual to be a Servus ambassador and serve a vibrant community!Servus is embarking on a bold new vision that requires transformational change. Gone are the days of the status quo as we build out a workforce of leaders who can take Servus to the next level! If you have been a key stakeholder in leading a team through an innovative approach to growth, we'd love to chat with you.As the Branch Manager in a large, complex branch, your primary focus is to empower and support your employees to reimagine our member's financial fitness. You do this by coming up with strategies to increase productivity and performance levels in order to meet the goals of our members and the business. Your employees expect you to meet them where they are in their careers and help them get to where they want to be. You collaborate with the Business Banking and Wealth partners, you are passionate about the St. Paul community as well as the surrounding communities and you build relationships with ease.More specifically, the scope of your responsibilities will include, but are not limited to:Motivating and coaching employees to find opportunities to reimagine our member's financial fitnessBeing proactive in pursuing new business opportunitiesMonitoring and ensuring financial targets are being met or exceeded for the branchPromoting referrals to our Wealth Management, Business Banking, and 3rd party providersProviding support, guidance, and training to all employees as necessary to ensure performance improvement and cohesive teamworkAbout YouWe are looking for a team leader who can "rally the team" to be passionate about helping our members achieve their financial vision; a senior lender who can underwrite or adjudicate files with ease; and a person with compassion and understanding of the world around us.To qualify, you will need at least 5 years of experience in a progressively senior lending position, along with working knowledge of financial products, policies, procedures, and operations, and proven leadership experience within a large branch. An equivalent combination of education and experience will be considered.Although not required, the following experience/courses are valuable assets:Strong coaching backgroundUnderstanding of change management philosophy Background or experience working in an Indigenous community Certificate in Financial Services Advice which includes:Investment Funds in Canada Course & License (IFIC)Personal Financial Service Advice (PFSA)Financial Planning I (FP1)As a motivated and driven relationship-builder, you will join us with an enthusiastic passion and impeccable communication skills, as you build relationships with all stakeholders within the branch and out in the community. This is a meaningful and impactful role that allows you to make a real difference in the lives of individuals and families, as we provide them with valuable financial resources they need to achieve their goals!Please note that shortlisted candidates will be asked to provide evidence of a recent performance review, and create a business plan.About the BenefitsAs a valued member of the Servus' family, you will be awarded an annual base salary of $93,958 - $117,448, based on education and experience, as well as:Generous annual bonus program!Relocation assistance availableFlexible group benefit planFlexible health and/or wellness spending accountLife and disability insuranceGroup RRSP and Coop Superannuation Pension Plan matched programsProfit-sharing programNegotiable vacation dependent on experience, and vacation purchase programExtensive paid sick days and personal daysOther leaves including parental, emergency days, and critical care daysDiscount on banking products and service ratesEmployee/family assistance programRecognition for years of service Career advancement through mentorship, education assistance, and valuable trainingOpportunities and support for volunteering in local communities and abroadSupport for employee fundraising through our annual corporate fundraising events and through several less formal initiatives led by our employeesAnd many more!As Servus, our employees are also members. This means you'll have all the benefits of being a member of the credit union including profit sharing, voting for the board of directors, and all of the services we provide... with a few additional perks!Imagine working for an organization that values diversity and inclusivity, and where everyone collaborates for your success. Apply now and take the first step towards a rewarding career that truly makes a difference!

Program Assistant, Mental Health & Substance Use (Transcription) Job ID 2023-110783 City Vancouver Work Location Segal: Joseph & Rosalie Family Department Mental Health and Substance Use Administration Home Worksite 01 - Vancouver General Hospital Additional Sites Various sites within MHSU Labour Agreement Facilities Subsector Union 100 - Facilities HEU Position Type Casual Job Status Casual FTE 0.00 Standard Hours / Week 0.01 Job Category Administrative Professionals Salary Grade 18 Min Hourly CAD $28.01/Hr. Max Hourly CAD $28.01/Hr. Shift Times 0715-1515 / 0800-1600 / 0900-1700 / 1000-1800 / 1130-1930 or as operationally required Days Off Rotating Position Start Date As soon as possible Salary The salary range for this position is CAD $28.01/Hr. - CAD $28.01/Hr. Job Summary Come work as a Program Assistant with Vancouver Coastal Health (VCH) in Mental Health and Substance Use!Vancouver Coastal Health is looking for a casual Program Assistant to join the Mental Health and Substance Use Administration team at Joseph & Rosalie Segal Family Health Centre in Vancouver, BC. Apply today to join our team! As a Program Assistant in Mental Health and Substance Use with VCH, you will:Receive verbal/written referrals for new patients/clients, answers telephones and greets clients, coordinates patient appointments and responds to general inquiries.Arrange meetings and attend departmental meetings to record notes or take minutes.Set up and maintain filing systems, maintain timekeeping records and completes on-line purchase requisitions for equipment and supplies.Type/Transcribe a variety of healthcare documentation, medical dictation/consultations, correspondence, reports and presentations utilizing intermediate word processing and spreadsheet software. Qualifications Education & ExperienceGrade 12, supplemented with courses in medical transcription and two (2) years of recent related experience or an equivalent combination of education, training and experience.Knowledge, Skills & AbilitiesAbility to type 50 wpm.Ability to deal with others effectivelyAbility to communicate effectively both verbally and in writing.Physical ability to carry out the duties of the position.Ability to organize work.Ability to operate related equipment. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and ''going first'' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staffEquity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com

Program Assistant, Mental Health & Substance Use (Clerical/Office Administrative) Job ID 2024-116749 City Vancouver Work Location Segal: Joseph & Rosalie Family Department Mental Health and Substance Use Outpatient Services Home Worksite 01 - Vancouver General Hospital Labour Agreement Facilities Subsector Union 100 - Facilities HEU Position Type Baseline Job Status Temporary Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Administrative Professionals Salary Grade 18 Min Hourly CAD $28.01/Hr. Max Hourly CAD $28.01/Hr. Shift Times 1000-1800 Days Off Saturday, Stats, Sunday Position Start Date As soon as possible End Date 2/5/2025 Position End Date - Incumbent Position ends on the listed end date or upon the return of the incumbent. Salary The salary range for this position is CAD $28.01/Hr. - CAD $28.01/Hr. Job Summary Come work as a Program Assistant with Vancouver Coastal Health (VCH) in Mental Health and Substance Use!Vancouver Coastal Health is looking for a Program Assistant to join the Mental Health and Substance Use Outpatient Services team at Joseph & Rosalie Segal Family Health Centre in Vancouver, BC. Apply today to join our team! As a Program Assistant in Mental Health and Substance Use with VCH, you will:Receive verbal/written referrals for new patients/clients, answers telephones and greets clients, coordinates patient appointments and responds to general inquiries.Arrange meetings and attend departmental meetings to record notes or take minutes.Set up and maintain filing systems, maintain timekeeping records and completes on-line purchase requisitions for equipment and supplies.Type/Transcribe a variety of healthcare documentation, medical dictation/consultations, correspondence, reports and presentations utilizing intermediate word processing and spreadsheet software. Qualifications Education & ExperienceGrade 12, supplemented with courses in medical transcription and two (2) years of recent related experience or an equivalent combination of education, training and experience.Knowledge, Skills & AbilitiesAbility to type 50 wpm.Ability to deal with others effectivelyAbility to communicate effectively both verbally and in writing.Physical ability to carry out the duties of the position.Ability to organize work.Ability to operate related equipment. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and ''going first'' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staffEquity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com

Position Summary ** Financial Support for Moving Expenses is available for this position ** Are you someone who has a real passion for helping others? Are you looking to highlight your knowledge, skills, and abilities in a new and dynamic environment? We currently have an exciting opportunity for you to bring your excellent work ethic to our Specialized Services department. The Drug Checking Technician, under the direction of the Manager, assists care staff regarding client care planning, operates a mobile drug checking and harm reduction service which includes implementation and utilization of a range of drug checking technologies, the provision of support to peer staff and the provision of harm reduction education that will assist people who use drugs to understand drug checking results, learn about safer drug use and to connect to community resources. Receives client feedback, and inquiries and responds as appropriate. Completes and maintains accurate and related records and documentation.Shift Rotation/Hours of work: Monday to Friday, Days, 08:30 to 17:00 Terrace has a population 12,700 (2021) residents. The community of Terrace is northern living at its best. Snow-capped mountains, pristine glacier-fed rivers, lakes, and streams all add to the beauty of this community. Check out Terrace where there is always something new to experience.What Northern Health has to offer you!• Comprehensive benefit packages including, extended health/dental and a municipal pension plan for part-time and full-time employees. Casuals have the option of paying for benefits. • Three weeks vacation with one year of continuous service• Financial Support for Moving Expenses is available for eligible positions• Employee referral program• Employer-paid training and leadership development opportunities• Spectacular outdoor activities and the shortest commutes in BC• "Loan Forgiveness Programs" are offered through the Federal and BC Government for eligible professions.Qualfications• Diploma in Community Social Service, three (3) years' recent, related experience in a public health or health services area overseeing a harm reduction program and knowledge of substance use or an equivalent combination of education, training and experience.• Valid Class V BC Driver's License.Skills and Abilities: • Demonstrated knowledge and awareness of harm reduction issues.• Demonstrated ability to remain neutral, non-judgmental and professional to support and provide service to marginalized and vulnerable client populations.• Demonstrated knowledge of substance use, addiction and stigma and their impact on a community.• Demonstrated knowledge of Indigenous Cultural Safety and trauma informed practice.• Demonstrated understanding of the confidentiality and sensitivity of the role and that any breach is cause for termination.• Demonstrated ability to operate related equipment and the ability to learn new technologies.• Demonstrated proficiency with Microsoft Office and current database applications.• Demonstrated ability to communicate effectively both verbally and in writing.• Demonstrated ability to work independently and in cooperation with others.• Demonstrated ability to plan, organize and prioritize.• Demonstrated ability to establish and maintain rapport with clients.• Demonstrated ability to analyze and resolve problems. • Physical ability to carry out the duties of the position.Who we areNorthern Health covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation's communities. We deliver hospital and community-based health care for a population of 300,000.Employing more than 7,000 staff throughout the region, Northern Health provides exceptional health services for Northerners, through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC.There is a wide variety of career opportunities available in our two dozen hospitals, 25 long-term care facilities, public health units and many other offices providing specialized services.

Position SummaryAre you someone who has a real passion for helping others? Are you looking to highlight your knowledge, skills, and abilities in a new and dynamic environment? We currently have an exciting opportunity for you to bring your excellent work ethic to our Specialized Services department. Under the direction of the Team Leader, Specialized Services this position is responsible for assisting mental health and addiction clients with services as outlined in an individual's care plan, with the goal of maximizing independent living. The duties include monitoring of client functions, assisting with medications, personal hygiene, meal preparation, socialization, household management, money management, housing, recreation, transportation, training and vocations skills. This position also monitors client behaviors and reports significant changes to the responsible case manager.Shift Rotation/Hours of work: Monday to Friday, Days - 08:00 to 16:00 Dawson Creek & District Hospital is a 50-bed hospital that offers full service that includes inpatient care, emergency, respiratory, rehab, surgery, obstetrics & gynecology lab, medical imaging and cancer care. The hospital is the northeastern BC orthopedic and trauma centre. Visiting specialists in urology, dermatology and pediatrics is also available. Dawson Creek has a population of 12,178 (2021) with a youthful and vibrant community that serves as a major centre for the surrounding areas. Come enjoy the beautiful sunrises and sunsets Dawson Creek has to offer. Check out Dawson Creek for more information about this community where the northern lights shine. What Northern Health has to offer you!• Comprehensive benefit packages including extended health/dental and a municipal pension plan for part-time and full-time employees. Casuals have the option of paying for benefits. • Three weeks vacation with one year of continuous service• Financial Support for Moving Expenses is available for eligible positions• Employee referral program• Employer-paid training and leadership development opportunities• Spectacular outdoor activities and the shortest commutes in BC• "Loan Forgiveness Programs" are offered through the Federal and BC Government for eligible professions.Qualfications• Diploma in Community Social Service.• Class V BC Driver's License.• Certificates in CPR, First Aid and Food Safe.• Recent, related experience of two years or an equivalent combination of education, training, and experience or other qualifications determined to be reasonable and relevant to the level of work.Skills and Abilities:• Physical ability to carry out the duties of the position.• Ability to work independently and in cooperation with others.• Ability to operate related equipment.• Ability to communicate effectively, both verbally and in writing.• Ability to organize and prioritize.• Ability to observe and recognize changes in clients.• Ability to establish and maintain rapport with clients.• Home management skills.• Ability to instruct.• Ability to analyze and resolve problems.• Conflict resolution and crisis intervention skills.• Advocacy skills.Who we areNorthern Health covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation's communities. We deliver hospital and community-based health care for a population of 300,000.Employing more than 7,000 staff throughout the region, Northern Health provides exceptional health services for Northerners, through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC.There is a wide variety of career opportunities available in our two dozen hospitals, 25 long-term care facilities, public health units and many other offices providing specialized services.

ROLE SUMMARY The Regional Investigations Manager is responsible for leading Asset Protection in internal investigations. The Investigator takes complex investigations head-on through establishing solid partnerships with store and Asset Protection leadership, and law enforcement agencies and utilizes cutting-edge methods to identify and deter internal dishonesty. The Investigator is responsible for assisting with a strategy to combat shortages across our brand within an assigned region and takes a proactive approach to resolving losses within all assigned stores through training and awareness.   This role will also be responsible for monitoring all transactions utilizing available exception reporting software, AP technologies, and programs in our Hudson’s Bay stores to minimize risk. This position will also identify, distinguish, and analyze multiple components of the business that require further identification and investigate of any problem, and provide conclusions using high-level quantitative skills. Responsibilities include querying, reviewing, and understanding shrink, markdowns, returns, and sales/financial data, identifying trends in business and the retail industry, and understanding key operations processes with the stores. The Regional Investigations Manager will also provide support to the DVP of Asset Protection, Sr. District Asset Protection Managers, Inventory Control, and Finance in protecting company assets by communicating and assembling potential cases and/or providing additional data to support the areas in protecting the company assets While the primary focus is to mitigate risk, maintain continuity of operations, and safeguard the organization, this position is also responsible for communicating with and articulating the asset protection vision within the company and serves as an influencer across the industry. KEY RESPONSIBILITIES ● Interview associates in accordance with Wicklander-Zulawski (WZ) and the Company’s best practices. ● Monitor and utilize available software, exception reports, CCTV, AP technologies, programs in our Hudson’s Bay stores, and employee tips to generate cases. ● Identify potential acts of internal dishonesty through behavior observation and internal referrals. ● Work with outside agencies such as Law Enforcement, courts, and legal to bring cases to resolution. ● Thoroughly build and document cases to support findings and resolution. ● Teach fact-finding/investigation techniques to AP Associates. ● Partner with District/Store Management to build AP awareness. ● Utilize market resources to build cases. ● Perform data gathering tasks and analytics to assist in building cases. ● Develop new and innovative queries/research techniques to detect theft, fraudulent activity, and policy violations (i.e. return fraud). ● Produce documents for AP teams and leadership, to review and analyze. ● Offer excellent customer service while maintaining a friendly and approachable demeanor. ● Perform other duties as assigned by Asset Protection leadership. ORGANIZATIONAL LEADERSHIP ● Influences and serves as the main AP Investigations liaison to Store Leadership and Asset Protection Team within the assigned Region. ● Collaborates with: o AP Field Leadership o Inventory Management o HR/AR/Risk Management/Legal o Solution Providers (Executive Leadership) o Distribution & Logistics o Operations / Corporate Offices o Strategic Sourcing o Finance KEY EXPERIENCES ● 5+ years in Asset Protection/Loss Prevention Investigations with a focus on internal dishonesty. ● 2-year College Diploma in Police Foundations or a University degree in a related subject (Criminology/Law) ● Wicklander-Zulawski & Associates Interview and Interrogation Techniques certification ● Strong understanding of all provincial and federal laws (Criminal Code of Canada, FINTRAC, and Freedom of Information Act) ● Multi-store investigation experience preferred ● High-quality analytical skills, management experience, and the ability to influence at all levels. ● Strategic orientation with the ability to lead tactics as required. ● Strong negotiator and consensus builder. ● Strong Excel, Access, and Word Experience with database applications and query tools such as Microsoft Access ● Excellent analytical, organizational, and written/verbal communication skills ● Ability to conceptualize data and create ways to effectively communicate information ● Excellent conceptual and critical thinking skills. ● Ability to work with highly sensitive and confidential information and communicate within strict guidelines. ● Valid BC Driver’s license ● Willingness to Travel as Required 30%+ Thank you for your interest In The Bay. We look forward to reviewing your application. The Bay provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HBC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. The Bay welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.

Application Deadline: 04/28/2024Address:498 rue Principale ouestDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.Identifies customer needs and initiates referrals to BMO colleagues.Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.Contributes to meeting branch business results and the customer experience.Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.Acts as a key member of a collaborative and versatile branch and market team.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.Organizes work information to ensure accuracy and completeness.Takes the initiative to find creative approaches that make each customer's experience feel personal.Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.Contributes to business results and the overall experience delivered in the branch.May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest.Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with legal and regulatory requirements for the jurisdiction.Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.Completes standardized tasks under supervision.Performs initial problem solving within given rules/limits & escalates when required.Broader work or accountabilities may be assigned as needed.Qualifications:No prior experience necessary; post-secondary degree or certification in related field of study is desirable.High-level knowledge of personal, commercial and partner offers, and how each can best serve customers' individual needs.Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.Highly skilled at helping people who don't find digital applications intuitive to gain confidence in how to use them and to understand their benefits.Projects a professional presence.Basic knowledge of specialized sales and business banking solutions to refer to specialists.Passionate commitment to helping customers.A focus on delivering a personal experience to customers.Resourceful self-starter with courage and confidence to approach customers.Readiness to collaborate and work in different capacities as part of a team.Strong interpersonal skills, including the ability to build rapport and connections with customers.An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.Basic knowledge learned on the job.Verbal & written communication skills - Basic (in business environment).Organization skills - Basic (in business environment).Collaboration & team skills - Basic (in business environment).This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Grade:2Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Application Deadline: 04/28/2024 Address: 498 rue Principale ouest Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives. Identifies customer needs and initiates referrals to BMO colleagues. Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch. Welcomes customers warmly and meets their banking service and transactional needs with seamless execution. Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO. Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs. Contributes to meeting branch business results and the customer experience. Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities). Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU). Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements. Acts as a key member of a collaborative and versatile branch and market team. Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice. Organizes work information to ensure accuracy and completeness. Takes the initiative to find creative approaches that make each customers experience feel personal. Looks for ways to contribute to the ongoing improvement of the overall branch customer experience. Contributes to business results and the overall experience delivered in the branch. May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts. Follows through on risk and compliance processes and policies to ensure we safeguard our customers assets, maintain their privacy, and act in their best interest. Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry. Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations. Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering. Complies with legal and regulatory requirements for the jurisdiction. Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements. Completes standardized tasks under supervision. Performs initial problem solving within given rules/limits & escalates when required. Broader work or accountabilities may be assigned as needed. Qualifications: No prior experience necessary; post-secondary degree or certification in related field of study is desirable. High-level knowledge of personal, commercial and partner offers, and how each can best serve customers individual needs. Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications. Highly skilled at helping people who dont find digital applications intuitive to gain confidence in how to use them and to understand their benefits. Projects a professional presence. Basic knowledge of specialized sales and business banking solutions to refer to specialists. Passionate commitment to helping customers. A focus on delivering a personal experience to customers. Resourceful self-starter with courage and confidence to approach customers. Readiness to collaborate and work in different capacities as part of a team. Strong interpersonal skills, including the ability to build rapport and connections with customers. An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges. Basic knowledge learned on the job. Verbal & written communication skills - Basic (in business environment). Organization skills - Basic (in business environment). Collaboration & team skills - Basic (in business environment). This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Compensation and Benefits: $33,850.00 - $44,000.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.

Reporting to the Manager, Counselling Services, the social worker is accountable for providing advanced therapeutic clinical counselling and consultative social work services that facilitate changes in coping styles, behaviours, attitudes, feelings and adaptive responses to an adverse life event. The social worker is also accountable for conducting comprehensive social and psychosocial assessments; providing advice to children, families, staff and community health professionals regarding applicable community resources in order to facilitate and enhance coping abilities; maintaining records and monitoring counselling services to ensure appropriate services are provided.RESPONSIBILITIES Provides comprehensive psychosocial assessments of children and families to identify high risk factors, personal and emotional concerns, areas of coping strengths and areas requiring social work and/or counselling services. Provides individual and/or group counselling services, such as adjustment, crises, support and bereavement to children and their families to facilitate changes in coping styles, behaviours, attitudes, feelings and adaptive responses to an adverse life event. Develops and facilitates support groups, as necessary. Assesses and interprets social, financial, psychological and family situations to physicians and other members of the care team and provides consultation to staff and community agencies with regard to intervention and discharge plans for children and their families. Educates and informs children and their families on issues related to understanding and following medical recommendations to assist in alleviating stress and anxiety resulting from illness and disability. Collaborates with physicians and other members of the interdisciplinary care team by participating in interdisciplinary planning and evaluation of care, care conferences and rounds; reports observations, problems and changes in children's and families' condition, provides input from a social work/counselling perspective on a variety of care issues to ensure proper and effective treatment of the child and family members. Provides advice to children, families, staff and community health professionals regarding applicable community resources and ways to access these resources in order to facilitate and enhance coping abilities. Liaises with social agencies and community resources and makes referrals to provide ongoing support to children and families. Maintains client records by documenting client assessments, charting client information, preparing progress notes and reports in accordance with established standards, policies and procedures. Keeps up-to-date on social work and/or counselling developments by reviewing literature in specialty area, consulting with clinical and community experts within the field and participating in professional development activities. Follows policies, procedures and standards of excellence to ensure a safe environment for children and families, staff and volunteers. Contributes to the CPCH culture by understanding and supporting our Mission and Vision and actively demonstrating our Values. In accordance with the strategic directions of CPCH, patient safety is a priority and a responsibility shared by everyone at CPCH, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Protects the health, wellness and safety of self and others by complying with applicable regulations and standards, safe work practices and procedures established by CPCH. Employees must report any health hazards and unsafe conditions to their supervisor for corrective action. Assumes other related responsibilities, as assigned. EDUCATION AND EXPERIENCE- Master's Degree in Social Work, supplemented with at least 2 years of recent related clinical social work and/or counselling experience in palliative care, including grief and bereavement, and/or pediatrics or an equivalent combination of education, training and experience.- Current registration with the British Columbia College of Social Workers.QUALIFICATIONSWhat you bring to the role:- Knowledge of systems theory.- Knowledge of family, group and change therapy.- Knowledge of counseling skills and clinical practice models.- Knowledge of clinical social work and mental health counselling principles, methods, procedures and standards.- Knowledge of crisis intervention techniques.- Knowledge of psychodynamics of children and adolescents and their treatment strategies.- Knowledge of community health and social care system and resources, including Ministry of Child and Family Development- Demonstrated social and psychosocial assessment, interviewing and psychological/developmental evaluation skills.- Demonstrated ability to understand and influence group and inter-group processes.- Demonstrated ability to establish rapport with children and families in order to explore issues that are beyond the initially presented concerns.- Demonstrated ability to plan, prioritize and organize workload.- Demonstrated ability to work collaboratively as a member of an interdisciplinary team.- Demonstrated ability to effectively deal with conflict situations.- Demonstrated ability to effectively deal with various expressions of grief and despair.- Excellent interpersonal, written and verbal communication skills.- Ability to maintain confidentiality in a work setting.- Ability to listen and to empathize with an extremely diverse group of people.- Ability to establish and maintain appropriate professional and personal boundaries.You have:- High integrity; creativity; balance, good judgment and objectivity; high vision and conceptual capabilities; consultative, facilitate and collaborative; sense of humor.- Excellent time management skills.- Demonstrates flexibility that allows you to work with high energy, creative people.- Able to thrive and effectively manage priorities in a changing, ambiguous environment.

Case Manager (RN) - Facility/Priority Access Liaison Job ID 2024-119533 City Vancouver Work Location 520 West 6th Department Priority Access Team Home Worksite 12 - Vancouver Community Labour Agreement Nurses' Bargaining Association Union 200 - Nurses BCNU Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Nursing Salary Grade L3 Min Hourly CAD $41.42/Hr. Max Hourly CAD $55.91/Hr. Shift Times 0800-1600 Days Off Saturday, Stats, Sunday Position Start Date As soon as possible Salary The salary range for this position is CAD $41.42/Hr. - CAD $55.91/Hr. Job Summary Come work as a Case Manager with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for a Registered Nurse to join the Facility/Priority Access Liaison Case Management team in Vancouver, BC. Apply today to join our team! As a Case Manager with Vancouver Coastal Health you will:Facilitate the placement of clients who meet the criteria required for Priority Access registration into residential care, hospice/palliative care, assisted living or supportive housing for person’s with disabilities.Assess physical, emotional, environmental and learning needs of clients, prioritizes referrals and screens clients for eligibility to continuing care services; reviews the need for, and organizes the transfer of, residents inter-and intraregionally.Collaborate with interdisciplinary team members, hospital staff and care/service providers to ensure appropriate and timely placements and to achieve excellence in health services and education.Act independently, within the framework of regulations, in assessing situations using referral resources and arranging for on-going care.In conjunction with the interdisciplinary team, develop and implement care plans, participate in inter-agency case management and ensures the appropriate placement and level of care for clients.Identifie/assess potential legal, ethical and professional implications of decisions. Qualifications Education & ExperienceCurrent practicing registration as a Registered Nurse with the British Columbia College of Nurses and Midwives (BCCNM).Training in community health nursing and a minimum of three (3) years’ recent experience in community health nursing, including experience in case management or Home Care community nursing or nursing employment in intermediate or extended care and out-patient clinical settings or geriatric assessment centres or an equivalent combination of education, training and experience.Valid British Columbia Driver’s License. Local area travel requires the use of personal vehicle.Knowledge & AbilitiesDemonstrated knowledge of the British Columbia College of Nursing Professionals (BCCNM) Standards of Nursing Practice.Demonstrated knowledge of the geriatric population and associated psychosocial issues related to this population.Demonstrated knowledge of the current long term care service delivery system.Demonstrated understanding of the broad determinants of health.Demonstrated knowledge of provincial legislation, standards and policies and health authority standards and policies related to Residential Care Access Policy.Demonstrated knowledge of facilities and hospital policies, including discharge processes and Alternate Level of Care.Demonstrated knowledge of community health agencies/resources and available services.Comprehensive knowledge of other health disciplines and their role in client care and other health and community resources related to the care of clients and caregivers.Demonstrated ability to communicate effectively, both orally and in writing.Demonstrated knowledge of facilitation, mediation and conflict resolution techniques.Demonstrated analytical and critical thinking and problem solving abilities.Demonstrated ability to independently plan, organize and prioritize work, applying time management skills to schedule activities and complete assignments under deadlines in a manner that optimizes effectiveness and adapts to changes in workload.Demonstrated ability to work independently and collaboratively as a member of an interdisciplinary team.Demonstrated ability to maintain effective working relationships within an inter-disciplinary service delivery model and with a variety of internal/external contacts, including physician and other acute care professionals.Demonstrated ability to deal with others tactfully, effectively and respectfully.Demonstrated ability to adapt to change and adjust to new or unexpected events. Demonstrated ability to apply acquired analytical/investigative skills and the knowledge to effectively gather, maintain and analyze statistics.Demonstrates ability to problem solve using sound judgment and by applying critical thinking skills within safe limits of client care.Demonstrated ability to utilize computer applications necessary for completing day-to-day functions and maintaining client records and ability to operate other related equipment.Demonstrated skill in CPR techniques.Demonstrated physical ability to perform the duties of the position. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and ''going first'' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staffEquity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com

Location: Cottonwood Branch Job Type: Full Time myWork Options: In-person Starting Salary Range: $63,000.00 - $77,000.00 Background Screening Requirement: Enhanced Criminal Record Check Credit Check Identity Verification Education Verification Employment Verification References What's the job? At most Financial Institutions this position is normally called a Senior Financial Advisor, but at Coast Capital Savings, we call this role a Relationship Manager. From identifying lending/credit and investments opportunities, to day-to-day banking needs for our members, the Relationship Manager is a Coast Capital ambassador in our branches, putting members first and finding solutions to their unique financial needs. Through championing Coast Capital's values and purpose, the Relationship Manager will support new member acquisition while deepening relationships with existing members through providing trusted advice. Join a leader in the financial services that provides simple financial help with our innovative products and services. What you'll get to do: Get to know your members on a deeper level by asking the right questions so you can deliver a positive and unexpected customer experience. Use your banking expertise to match your customer's needs with our high-quality core banking, lending, and investment options. Collaborate with other teams in the branch to uncover and refer general insurance, complex investment needs, personal insurance, and small business needs. Engage your customers in the "Where You're at Money Chat" and maximize every opportunity to help customers manage, save, grow, and protect their financial well-being. Help Coast change the way Canadians feel about banking, forever. Who are we looking for? Experience helping customers in either a bank or a credit union for a minimum five years. Post-secondary education in finance, business administration or a related field. Investment Funds in Canada is a requirement. Solid understanding of day-to-day banking, complex investment, and lending products. You are a sales pro and have an x-ray vision to spot sales and referral opportunities. You like to build relationships with a wide variety of people and want to help them with simple financial needs. You are a multi-tasker, able to prioritize and organize what needs to get done coupled with a high attention to detail. Equity, Diversity & Inclusion at Coast Capital Don't meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone - including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you're excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital. At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community. We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact [email protected] or call 778-391-5836. We will work with you to meet your needs. Why join Coast Capital Savings? Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities. Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we're doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive. A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership. Work where you're most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role. Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle. Retirement options. We also take care of our employees once they retire. That's why we offer the choice of a defined contribution or defined benefit pension plan or RSP's. Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits. Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We're human, which means we like to have fun with events, celebrations, and recognition throughout the year. An award winning culture. We're a Platinum member of Canada's Best Managed Companies and are regularly recognized by Canada's Most Admired Corporate Cultures and the BC Top Employers Awards. We reinvest 10% back into the community. When we do well, our communities do well. That's why since 2000 we've invested over $90 million into our member's communities. Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice. D&I at Coast At Coast Capital, we value diversity, equity and inclusion. We're not all the same and we like it that way. We don't just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

Position SummaryAre you someone who has a real passion for helping others? Are you looking to highlight your knowledge, skills, and abilities in a new and dynamic environment? We currently have an exciting opportunity for you to bring your excellent work ethic to our Specialized Services department. Reporting to the Team Lead or designate, the Lifeskills Worker-Specialized MHSU Outreach provides outreach community-based support services, assists in mental health and substance use treatment, provides life skills training, coaching, advocacy, and support to clients experiencing mental health, behavioral, and developmental problems and to their caregivers/families, in accordance with an established plan of treatment/care. Motivates, assists, and instructs clients with the activities of daily living, reports clients' progress and condition, including reactions to medications.Shift Rotation/Hours of work: Days, Evenings, Nights, 19:30 to 06:42, 08:15 to 19:27 (Rotating) Terrace The thriving community of Terrace is northern living at its best. Snow-capped mountains, pristine glacier-fed rivers, lakes, and streams all add to the beauty of this community. The main industries in Terrace are communications, transportation, and natural resources. The population is approximately 12,700. There are nine elementary schools, four secondary schools, and Northwest Community College and a UNBC campus. Check out Terrace where there is always something new to experience.What Northern Health has to offer you!• Comprehensive benefit packages including, extended health/dental and a municipal pension plan for part-time and full-time employees. Casuals have the option of paying for benefits. • Three weeks vacation with one year of continuous service• Financial Support for Moving Expenses is available for eligible positions• Employee referral program• Employer-paid training and leadership development opportunities• Spectacular outdoor activities and the shortest commutes in BC• "Loan Forgiveness Programs" are offered through the Federal and BC Government for eligible professions.IMPORTANT NOTE:As part of your application process, you will need to upload the following documentation:• Proof of COVID-19 vaccination• Registration number (if you are part of a regulated profession)• Any supporting documents regarding education/qualifications for this position. Examples may include:• Program certificates or diplomas• High school/college/university transcripts etc.• It is also recommended to provide a cover letter and resumeAre you an International Applicant? Before applying for a job with Northern Health, please follow these steps on our Northern Health careers page Qualfications• Diploma in Community Social Services, e.g., Mental Health Worker, Community Health Worker, or Social• Services Worker including post-secondary education in counselling skills training.• Two (2) years recent related experience working with individuals with mental illness/ substance use issues• including teaching life skills, or an equivalent combination of education, training, and experience.• Current CPR certificate. • Current Food Safe certificate. • Valid Class 5 BC Drivers Licence and access to personal vehicle with appropriate business insurance coverage.Skills and Abilities: • Knowledge of legislation such as the Mental Health Act and the Guardianship Act.• Knowledge of available programs, their interrelationships, and their function in delivering care in the• community.• Ability to communicate effectively both verbally and in writing.• Ability to deal with others effectively.• Ability to prioritize and organize client demands made and care needs.• Ability to problem solve.• Ability to teach life skills.• Sound judgment and good observation skills.• Ability to demonstrate an appropriate level of initiative and independence.• Ability to work cooperatively as part of a multidisciplinary team.• Ability to promote positive change and independence.• Physical and ability to carry out the duties of the position.• Ability to operate related equipment.Who we areNorthern Health covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation's communities. We deliver hospital and community-based health care for a population of 300,000.Employing more than 7,000 staff throughout the region, Northern Health provides exceptional health services for Northerners, through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC.There is a wide variety of career opportunities available in our two dozen hospitals, 25 long-term care facilities, public health units and many other offices providing specialized services.

Location: Walnut Grove Branch Job Type: Full Time myWork Options: In-person Starting Salary Range: $63,000.00-$75,000.00 Background Screening Requirement: Enhanced Criminal Record Check Credit Check Identity Verification Education Verification Employment Verification References What's the job? At most Financial Institutions this position is normally called a Senior Financial Advisor, but at Coast Capital Savings, we call this role a Relationship Manager. From identifying lending/credit and investments opportunities, to day-to-day banking needs for our members, the Relationship Manager is a Coast Capital ambassador in our branches, putting members first and finding solutions to their unique financial needs. Through championing Coast Capital's values and purpose, the Relationship Manager will support new member acquisition while deepening relationships with existing members through providing trusted advice. Join a leader in the financial services that provides simple financial help with our innovative products and services. What you'll get to do: Get to know your members on a deeper level by asking the right questions so you can deliver a positive and unexpected customer experience. Use your banking expertise to match your customer's needs with our high-quality core banking, lending, and investment options. Collaborate with other teams in the branch to uncover and refer general insurance, complex investment needs, personal insurance, and small business needs. Engage your customers in the "Where You're at Money Chat" and maximize every opportunity to help customers manage, save, grow, and protect their financial well-being. Help Coast change the way Canadians feel about banking, forever. Who are we looking for? Experience helping customers in either a bank or a credit union for a minimum five years. Post-secondary education in finance, business administration or a related field. Investment Funds in Canada is a requirement. Solid understanding of day-to-day banking, complex investment, and lending products. You are a sales pro and have an x-ray vision to spot sales and referral opportunities. You like to build relationships with a wide variety of people and want to help them with simple financial needs. You are a multi-tasker, able to prioritize and organize what needs to get done coupled with a high attention to detail. Equity, Diversity & Inclusion at Coast Capital Don't meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone - including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you're excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital. At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community. We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact [email protected] or call 778-391-5836. We will work with you to meet your needs. Why join Coast Capital Savings? Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities. Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we're doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive. A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership. Work where you're most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role. Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle. Retirement options. We also take care of our employees once they retire. That's why we offer the choice of a defined contribution or defined benefit pension plan or RSP's. Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits. Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We're human, which means we like to have fun with events, celebrations, and recognition throughout the year. An award winning culture. We're a Platinum member of Canada's Best Managed Companies and are regularly recognized by Canada's Most Admired Corporate Cultures and the BC Top Employers Awards. We reinvest 10% back into the community. When we do well, our communities do well. That's why since 2000 we've invested over $90 million into our member's communities. Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice. D&I at Coast At Coast Capital, we value diversity, equity and inclusion. We're not all the same and we like it that way. We don't just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

UNLIMITED POSSIBILITIES AHEAD.Position:Service CoordinatorStatus:Full-TimeDealership:OpenRoad Toyota RichmondDepartment:ServiceWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and external, training & development opportunities for skill-development and growth Be part of a collaborative, friendly and progressive work-culture with an emphasis on transparency, innovation, relationship and empowerment Comprehensive extended health and dental plan, tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Assisting and supervising daily duties of Lot Associate Assisting and supervising daily operations of Appointment Coordinators and communications with the CCC appointment bookings Controlling inputting and outputting of mobility fleet, ensuring the correct number of vehicles are inputted. Ensuring quality control of said vehicles Dispatching working into the main workshop Building and implementing processes. Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 2 years of experience in customer relations. Strong organizational and people skills. Some knowledge of automotive equipment parts and accessories. Good computer skills and ability to maintain records using a computerized appointment system. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to make sound decisions in a manner consistent with the essential job functions. Ability to work constructively with members from all departments within the dealership. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3951 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!We thank all those that have applied. Only those considered for the position will be contacted.

Position SummaryNorthern Health is looking for an experienced, highly efficient, and self-directed permanent part time Office Assistant to support the Primary & Community Care department.In accordance with Northern Health's vision of an idealized system of services where people and their families receive primary care services in Primary Care Homes supported by interprofessional teams, the Tele-Care Office Assistant (TOA) functions as a member of the Tele-Care interprofessional team.As an integral member of the team, the Tele-Care Office Assistant works to support providers and the Tele-Care Interprofessional Team in the delivery of safe, efficient, and quality Primary Services through the use of virtual support services. The Tele-Care Office Assistant provides both operational and administrative support at the virtual Tele-Care clinic setting in accordance with Northern Health policies and procedures.The Tele-Care Office Assistant is responsible for workspace management in MOIS. The TOA primarily cleans up the formatting and sends consultations to primary care providers throughout the Northern Health region and occasionally beyond this region; checks and sends lab requisitions to the various testing locations throughout Northern Health after determining what location is closest to the patient; assists with booking population public health/MHO requests; follows up with questions about lab requisitions and test results from patients/providers/testing locations; sends sick notes to patients and assists the patients with retrieving their secured messages; assists as needed with double checking that all calls are finished or moved to the next provider, as needed. The TOA should also check to ensure that consistency is maintained for appointment bookings so that appointments display on the correct date and daybook and are scheduled or re-scheduled as appropriate. Shift Rotation/Hours of work:: Days, Evenings, 09:45 to 19:57, 12:00 to 22:12 (Rotating)Prince George Prince George is the centre of business, education, health and culture for northern British Columbia and services a rural population of about 300,000. The region's economic growth and diversification strategies are creating outstanding opportunities for investors, employers and employees. Affordable housing, land prices and transportation costs, due to short and quick commutes; result in one of the lowest costs of living for a city of its size in the province. Additionally, wage rates fall above provincial averages, providing residents of Prince George with a high standard of living in one of BC's most beautiful regions. The city itself is the 4th largest in British Columbia and has a population of approximately 82,300 local residents and a service centre for nearly 320,000. It is built on the confluence of the Fraser and Nechako rivers. Prince George is the home of the University of Northern British Columbia - Canada's Green university. The warm, friendly and diverse population attests to a strong and dynamic community spirit. Check out Prince George for more information on what this community has to offer.What Northern Health has to offer you!• Comprehensive benefit packages including extended health/dental and a municipal pension plan for part-time and full-time employees. Casuals have the option of paying for benefits. • Three weeks vacation with one year of continuous service• Financial Support for Moving Expenses is available for eligible positions• Employee referral program• Employer-paid training and leadership development opportunities• Spectacular outdoor activities and the shortest commutes in BC• "Loan Forgiveness Programs" are offered through the Federal and BC Government for eligible professions.IMPORTANT NOTE:As part of your application process, you will need to upload the following documentation:• Proof of COVID-19 vaccination• Registration number (if you are part of a regulated profession)• Any supporting documents regarding education/qualifications for this position. Examples may include:• Program certificates or diplomas• High school/college/university transcripts etc.• It is also recommended to provide a cover letter and resumeAre you an International Applicant? Before applying for a job with Northern Health, please follow these steps on our Northern Health careers page Qualfications• Grade 12.• Graduation from an Office Assistant Course from an accredited Community College plus two years recent, related experience in a health care setting.• Or an equivalent combination of education, training and experience.• Clinical backgroundSkills and Abilities: • Demonstrated MOIS experience.• Attention to detail and ability to follow specific processes.• Awareness of clinical and clinic process.• Ability to organize and prioritize multiple tasks and work roles.• Ability to work as an effective member of an integrated administrative team.• Ability to communicate effectively using both written and verbal communication.• Ability to type 40 WPM.• Ability to operate related equipment.• Ability to follow detailed instruction.• Ability to use a high degree of tact and diplomacy in working with others.• Ability to work in a manner that is in compliance with staff and patient safety practices, policies and procedures.• Demonstrated knowledge of Medical Terminology.• Demonstrated ability to work effectively with others in a fast-paced virtual health care environment.• Demonstrated proficiency in computer word processing, spreadsheet applications, and specialized clinical information systems.• Physical ability to perform the duties of the position.Who we areNorthern Health covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation's communities. We deliver hospital and community-based health care for a population of 300,000.Employing more than 7,000 staff throughout the region, Northern Health provides exceptional health services for Northerners, through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC.There is a wide variety of career opportunities available in our two dozen hospitals, 25 long-term care facilities, public health units and many other offices providing specialized services.

The Business Development Manager role at Chartwell is an exceptional opportunity for an enterprising, self-directed Sales/B2B professional who brings demonstrated experience in sales, a sense of urgency, a drive for results, and who genuinely enjoys interacting with seniors. The Business Development Manager’s primary responsibility will be to drive qualified move-in referrals for a portfolio of properties by building a network of community influencers, increasing participation at regional events, and establishing community outreach opportunities with corporate markets. A dynamic and motivated individual who is able to deliver effective presentations to targeted groups, work independently, and also work within a team environment focused on customer service is required. The Business Development Manager will be responsible for building and nurturing a referral network to support Chartwell properties in the Gatineau, Ottawa, and Montreal areas. A bilingual candidate is required Complexity and Scope of the Position  The Business Development Manager role at Chartwell is an exceptional opportunity for an enterprising, self-directed Sales/B2B professional who brings demonstrated experience in sales, a sense of urgency, a drive for results, and who genuinely enjoys interacting with seniors.  The Business Development Manager’s primary responsibility will be to drive qualified move-in referrals for a portfolio of properties by building a network of community influencers, increasing participation at regional events, and establishing community outreach opportunities with corporate markets. A dynamic and motivated individual who is able to deliver effective presentations to targeted groups, work independently, and also work within a team environment focused on customer service is required. The Business Development Manager will be responsible for building and nurturing a referral network to support Chartwell properties in the Gatineau, Ottawa, and Montreal areas. A bilingual candidate is required.  Key Activities  Create, retain and grow a portfolio of strategic networking partnerships. Conduct business development activities with key referral sources to drive new business and achieve quotas of new initial contacts and permanent move-ins. Develop and foster professional relationships with members of the local healthcare community, real estate community, and financial community. Consistently build up the sales pipeline with qualified prospects from referrals. Source, evaluate and implement strategic sponsorships and partnerships with key groups and organizations to promote brand awareness and achieve determined business outcomes. Prospect and qualify new referral sources through phone, email, and various outreach conduits. Research companies and identify their key decision makers and alignment with Chartwell’s mission, vision, and values. Maintain existing referral relationships with community partners by providing support, information, education, and guidance to increase number of referrals. Maintain and document business development activities in the CRM (Yardi-Senior CRM). Participate and volunteer at local area events and provide information to the public, and community organizations. Coordinate and deliver presentations to groups and organizations. Integrate local Retirement Living Consultants (RLCs) into referral relationships. Identify potential referral sources and educate, nurture, and develop relationships in a defined market. Identify and complete networking activities as per the regional business development plan; maintain and update the plan consistently to reflect activities; ensure adherence to allocated budget. Actively participate in weekly management/leadership meetings to provide updates regarding networking activity, community events and other related information. Practice our corporate values of R.E.S.P.E.C.T. Other related duties, as assigned. Qualifications Experience: A minimum of 3 years previous experience in business development and building community relationships in a results-driven environment in the senior living or healthcare sector. Demonstrated history of success in outside sales with a focus on senior services or healthcare. Established network of professional business development relationships in the Gatineau and Ottawa areas highly preferred. Proven ability to maintain highly effective referral relationships with a large number of professional sources. Experience in senior housing highly preferred. Education: Post-secondary education in related field is considered an asset. Professional sales training is considered an asset.  Skills & Abilities: Excellent communication skills both verbal and written. Solid organizational, planning, problem solving, follow through and detail skills. Ability to multi-task, network and promote services. Results focused in a pro-active busy environment. Ability to plan, organize, and execute business development and community integration plans. In-depth knowledge of the local community and surrounding areas Computer literate with knowledge of related software programs (e.g., Microsoft Office - Excel, Word and Power Point, Google docs). Comfortable with CRM software (e.g., Yardi). Special Requirements Must live within commuting distance to Gatineau/Ottawa region. Must be fluent in English and French. Must possess flexibility to participate in evenings and weekend events and functions. Valid provincial driver’s license required as is access to a vehicle. Criminal Reference Check and Vulnerable Persons Check.

Application Deadline: 06/29/2024 Address: VIRTUAL59 - HomeRes - ON - BMO Job Family Group: Retail Banking Sales & Service We invite all experienced and aspiring First Nations / Inuit / Mtis professionals to apply to roles featured on BMOs Indigenous Careers landing page, as well as all those on BMOs Career Page. Qualified First Nations / Inuit / Mtis applicants applying through these postings will be considered for open job vacancies, where they exist, or added to our Indigenous Talent Network and matched to other upcoming opportunities. This is part of BMOs ongoing commitment to Indigenous applicants. Our recruitment team will reach out to those selected for further consideration. Understands customer needs and provides credit and lending-related sales and service to BMO customers or prospects. Advises customers on lending/credit strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Identifies and makes referrals to other business groups as needed. Integrates marketing promotions and programs into customer conversations when appropriate. Probes to understand customer needs and provides advice related to personal banking and lending strategies in the best interests of the customer. Escalates complex or unresolved customer situations to managers as required. Performs any required activities to ensure customers requests are accurately processed. Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations in a professional manner. Collaborates with internal and external stakeholders in order to deliver on business objectives. Manages all transactional outcomes of customer calls or refers to appropriate internal business groups. Maintains the confidentiality of customer and Bank information. Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering. Adheres to regulatory and compliance requirements, including Anti-Money Laundering and Terrorist Financing reporting requirements, Financial Consumer Agency of Canada (FCAC) consumer provision requirements and Privacy Act provisions. Completes standardized tasks under supervision. Performs initial problem solving within given rules/limits & escalates when required. Broader work or accountabilities may be assigned as needed. Qualifications: High school diploma or equivalent work experience. Knowledge of personal banking products. Knowledge of competitive marketplace and trends in product offerings. Knowledge of contact centre operational processes and policies. Knowledge of call centre technology, processes and metrics. Basic knowledge learned on the job. Verbal & written communication skills - Basic (in business environment). Organization skills - Basic (in business environment). Collaboration & team skills - Basic (in business environment). Compensation and Benefits: $33,850.00 - $44,000.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.