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Manager - Youth Treatment Programs
Boys and Girls Club of Greater Victoria, Victoria, British Columbia
 Boys & Girls Club of Greater Victoria’s Mission is to provide safe, supportive places where children, youth and families experience opportunity, overcome barriers, develop skills, positive relationships and confidence for successfully leading their lives and communities. We provide social, recreational and developmental services to children, youth and their families that support all aspects of our Mission. The Agency supports practice through a trauma-informed lens, placing a priority on participant safety, choice, and self-determination. All our programs are approved by the Commission on Accreditation of Rehabilitation Facilities (CARF).Position SummaryThe Manager, Treatment Programs, internally known as the Professional Practice Coordinator (PPC) is responsible for the safe and effective provision of programming and service delivery for at-risk youth (12-19 years old) with complex issues including trauma, mental health and addictions and behavioural issues that require intensive support and engagement with staff. The Manager will work in-program and must be comfortable working with court mandated youth required to attend a treatment program, as well as with youth who volunteer to participate in programming.  The Manager is responsible for the effective planning, implementation, risk management and supervision of staff and volunteers in their portfolio of programs.  Foundational to this role is coaching and guiding staff in their professional practice and delivering programming through a trauma informed lens, placing priority on participant safety, empowerment and skill development. As a key leader in the Agency, the Manager demonstrates the active pursuit of intentional practice with a relentless focus on outcomes and results.  The Manager leads by example adopting the Agency’s Core Values and Code of Ethics to guide decision-making and professional behaviour.Duties and ResponsibilitiesDevelops a staff team with the capacity to provide ongoing youth and family support using the most advanced techniques in the helping fieldWorks in-program as an active team member, role modelling and supporting quality program delivery and best practicesApplies clear expectations about treatment modalitiesAccepts a client centered approach with youth in the application of serviceReviews, monitors and measures program and service delivery objectives against actual contract deliverablesDevelops, monitors implements and evaluates new/existing programs in collaboration with Program DirectorReviews new participant referrals/registration, screens for program eligibility and other information needed for program acceptance decision-makingFacilitates weekly Case Management meetings and service provisionDevelop program objectives and service delivery outcomes with Program DirectorLead the adoption of a mindset and practice of intentionality in program implementation and service delivery maximizing opportunities for participant success and program impact Provides Clinical Supervision and support with a view to develop competenciesComplete Work Plans, Performance Reviews and Training Plan for direct reportsProvides service delivery through the lens of the following evidence-based research: strengths-based, Trauma Informed Practice, & Positive Behaviour Support and experiential learningCommunicates, monitors and ensures compliance of local, provincial, and federal, standards, regulations and legislationMonitors and maintains budget allocations and financial controls recommending alternative expenditure options to ensure “compliance”Prepares and monitors staff schedules; monitors vacation and sick time; approves vacation entitlementsDevelops, cultivates and stewards program relationships with staff, referring authorities, stakeholders, volunteers, etc.Participates as Agency brand champion at community events, committees and other official functions Reviews, monitors, follows and ensures compliance of monthly and quarterly Health & Safety “Schedule” including drills, trainings and Licensing requirementsIdentifies human resource staffing needs and competency development requirementsRecruits, reference checks, on-boards, performance manages and terminates employees in consultation with Program DirectorDevelops and maintains an inventory of Social Media content to support Strategic Plan brand engagement prioritiesQualificationsUndergraduate Degree in Child and Youth Care, Social Work, Criminal Justice, Recreation, Education, or equivalent combination of education, training and experienceMinimum 5 years experience in a formal leadership role in a related fieldCultural humility trainingExtensive experience providing trauma informed clinical supervision support Knowledge of mental health and substance useNon Violent Crisis Intervention trainingMotivational InterviewingEffective verbal, written and presentation/group facilitation skillsClass 5 Driver’s LicenseClean Criminal Record CheckClass 4 Driver’s License Reliable transportationAssetsKnowledge of and experience working in a licensed/accredited program environmentExperience working in a staffed resource providing 24/7 careMental Health First Aid certification Behavioural Intervention training ASIST CertificationSMART Recovery or other recovery focussed programmingPosition TermsWage: $54,600-$63,700 annuallyStatus:  Full-Time, Permanent Hours: 35 Hour per weekBenefits: Extended Health coverage including dental, prescriptions, optical, life insurance, critical illness, long-term disabilityOpportunities: Professional developmentTo ApplyPlease submit your resume and cover letter stating the position that you are applying to and clearly demonstrating how your experience and qualifications relate to the positionEmail:  [email protected] ·         The job posting will remain open until the position is filled. We thank all who apply.  Only shortlisted candidates will be contacted.Important Note Regarding COVID-19This is a front-line position working in direct contact with youth, and it is considered safe according to governmental guidelines for pandemic outbreaks.As an organization we are taking the necessary precautions and adhering to all Provincial Health Authorities’ (PHA) recommendations on sanitization, mask wearing and social distancing in close proximity.·         Please do not apply if you are at risk with underlying health concerns or have your own personal concerns regarding social distancing that go beyond the PHA’s recommendations as we cannot accommodate while adhering to governmental directives The Boys & Girls Club of Greater Victoria acknowledges the Lkwungen, W̱SÁNEĆ, T’sou-ke, MÁlexeŁ and Scia’new people, whose traditional territories we live and work upon each day.
Community Animator
YW Calgary, Calgary, Alberta
As the Community Animator, you will be part of a small but mighty team of creative out-of-the-box thinkers. Your strong leadership and communication skills will help foster and strengthen relationships and engagement with community groups and informal leaders to prevent domestic violence.Working with the YW Leadership, you will support, develop and implement prevention strategies while dealing with the complex issues that arise from prevention work. As the successful candidate for this role, you will possess exceptional attention to detail and provide innovative approaches and best practices in the support of community led activities that encourage healthy relationships and prevention of domestic violence.WHAT MOVES YOU•     You have a positive outlook and enjoy making connections•     You are innovative and enjoy the opportunity to lead change•    You are inspired by the opportunities gained through strengthening relationships•    You believe that advocacy, awareness and cohesive social policy work can bring about positive changeWHAT YOU'LL DO•     Develop, implement, and deliver community- based domestic violence prevention activities.•     Engage and build strong relationships with the community, informal leaders and stakeholders.•     Create action plans to support and develop community capacity.•     Provide support to clients who have transitioned into the community.•     Complete community surveys and assessments.•     Keep up to date on evidence-based practice related to program, i.e. homelessness, domestic violence, mental health, feminist practice.•     Promote the YW and associated programs/services to all stakeholders.•     Maintain records in accordance to program policies and support monitoring and reporting obligations.•     This is a full-time position, working 37.5 hours per week.  Occasional weekends and evening hours may be required.WHAT YOU'VE DONE•     BSW, with registration with Alberta college of Social workers•     3 -5 years of related experience•     Experience conducting community assessments, focus groups and initiative implementation•     Proven record of working with diverse populations, multicultural and Indigenous Peoples•     Strong computer literacy including MS Office suite and able to learn new software•     Must be able to read, write, and deliver services in English. Multilingualism is an asset•     Accomplish activities with an equity, diversity and inclusion lensCompetition Number:  2021028Deadline: May 14, 2021www.ywcalgary.ca/work-with-usApply today with resume, cover letter and salary expectations to[email protected]YW Calgary is committed to providing an equitable, diverse and inclusive workplace where all employees, clients and volunteers, whatever their gender, race, ethnicity, national origin, age, sexual orientation oridentity, education, and/or disability, feel valued and respected. •     You have a positive outlook and enjoy making connections•     You are innovative and enjoy the opportunity to lead change•    You are inspired by the opportunities gained through strengthening relationships•    You believe that advocacy, awareness and cohesive social policy work can bring about positive change 
Employee Communications Specialist - 1 Year Fixed Term
Ledcor, Vancouver, BC
Job Summary: You have successfully partnered with business leaders to develop communication plans and strategies that increase employee understanding of business related programs and initiatives. Your past experience enables you to effectively link employee actions to business goals. In this role, you will plan, draft, deliver and measure communications to employees, while recommending and applying the latest research, technology and tools to engage Ledcor's workforce. This is a 1 Year Fixed Term opportunity, with extended health, dental & vision benefits and paid vacation. Come join our True Blue team in Vancouver or Edmonton today!Essential Responsibilities Support employee communication initiatives from concept through to execution and detailed production, using a structured communication planning approach to ensure objectives and outcomes are clearly defined and met. Build and drive content for internal use, to ensure content is specific to intended audience groups. Provide guidance on developing communication plans in support of business objectives, with a variety of tactics, to encourage greater employee engagement about how their actions support business goals. Ac t as a resource to leaders when rolling out new employee programs, change communications, and other key internal initiatives. Partner with video communications team and business leaders to create scripts and pre-production of video content and presentations for executive communications to employees. Solicit feedback from business community through surveys and other interaction to measure effectiveness of communication. Qualifications Bachelor's Degree in Communications, Marketing or Business Administration 3+ years of experience developing internal communications plans and implementing tactics to drive business objectives and support company cultureExceptional writing skills and demonstrated ability to deliver professional, engaging, and impactful messages through a variety of mediaExcellent interpersonal communication skills and ability to work and build relationships both in person and virtuallySelf-directed, strong planning, organizational and detail-oriented skillset, and ability to manage multiple prioritiesCapable of understanding and communicating actions needed to support Ledcor's business in a meaningful wayExpert knowledge of MS-365 and an aptitude for learning applications; working knowledge of Adobe Creative Suite (InDesign, Photoshop, Illustrator)Customer-focused. Collaborates, works well within teams, can lead a project to successful completion.Additional Information: Company DescriptionThe Ledcor Group of Companies is one of North America's most diversified construction companies. Ledcor is a company built on a rich history of long-standing project successes. But when you work for Ledcor, your experience will go far beyond the project. Do you want a career that means more? Join our True Blue team now!Employment EquityAt Ledcor we believe diversity, equity, and inclusion should be part of everything we do. We are proud to be an equal-opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other identifying characteristic are encouraged to apply.Our True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. We are committed to continuing to build on our culture of empowerment, inclusion and belonging. Date PostedSep 2, 2021 1067 West Cordova Street, Vancouver, BC, Canada
Student Assistant, Douglas International Student Leader
Douglas College, New Westminster, BC
Position DetailsPosition Information Position Title Student Assistant, Douglas International Student Leader Posting Number 01972SA Location New Westminster Campus Grade or Pay Level SA - Pay Level II Salary Range $18.95/hour Position Type Student Assistant Posting Type Internal/External Regular/Temporary Temporary Employment Type Part-Time Posting Category Student Assistants Start Date 09/05/2023 End Date Day of the Week Other Shift See Work Arrangements Work Arrangements The position is located at the New Westminster and Coquitlam Campus. Hours of work: up to a maximum of 20 hours/week. The work terms for this position are:1. Fall 2023: September 5, 2023 - December 17, 20232. Winter 2024: January 3, 2024 - April 24, 20243. Summer 2024: May 6, 2024 - August 18, 2024 What Douglas Offers DO what you love. Be good at it. That's how Douglas College defines a great career. It's a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC's Top Employers. We love what we do. And we're looking for passionate, motivated people to join us in making one of Canada's best colleges even better. The Role To assist prospective, new international students and exchange students transition to life within Canada, BC, and the Douglas College community. Student Leaders working with the ambassador program will support prospective students. Student Leaders working as mentors will support new international students by socially connecting with them, providing information and resources about Douglas College and the surrounding community, and promoting participation in college-wide events. Student Leaders working in Global Engagement will support incoming exchange students and other internationalization at home initiatives.ResponsibilitiesGeneral responsibilities •Review training materials provided prior to the start of becoming a DCI Student Leader •Attend onboarding session •Attend regular team meetings •Help students develop social connections with other Douglas students •Provide support to supervisor to schedule and facilitate meetings, workshops, and/or social opportunities •Assist with creation of promotional materials for the program •Provide a report at the midpoint of the semester and at the conclusion of the program •Assist with creation of content for various social media channels •Assist with various administrative duties •Other duties as required Program specific responsibilitiesMentorship Program:Under the supervision and direction of the supervisor for the program: •Initiating and maintaining contact with new students •Answering new students questions about essential campus services and supporting a peer-to-peer network •Supporting our group of student leaders (mentors) in their position to help orient our new students •Plan, implement and promote events within the program and for DCI Ambassador Program:Under the supervision and direction of the supervisor for the program: •Field questions from prospective students via various social media platforms •Assist Admissions Coordinators with various administrative duties such as databases data entry/filing, compiling reports, and other projects as needed •Support prospective students and Student Ambassadors with navigating Douglas website and provide students with admission-related information such as program, application process, admission requirements, scholarship, etc. via a variety of social media channels and in-person •Assist Admission Coordinators with organizing promotional materials and merchandize inventory •Plan, coordinate and deliver events for student leaders •Support Recruitment & Admission Coordinator in preparing and delivery of online and in-person recruitment events such as information sessions, campus tour, webinar, student fairs, and high school visits Global Engagement: Under the supervision and direction of the supervisor for the program •Assist in planning and implementation of GE events and activities •Promote Global Engagement and their programs around campus and on social media. •Recruit and manage student volunteers for GE student support programming. •Answer general questions about student experiences with study abroad and global citizenship To Be Successful in this Role You Will Need • To maintain a GPA of 2.3 or above• To maintain positive conversations/interactions with prospective and new students through sharing your experiences, stories about your journey in Canada/ Douglas College etc.• Strong leadership skills• A positive, outgoing attitude• Keen interest in working in an international setting.• Keen interest in facilitating intercultural learning and discovery.• Experience with social norms and values of more than one culture is an asset.• To be able to handle sensitive information and maintain confidentiality.• Ability to set and maintain boundaries.• To be a self-starter with the ability to work independently with limited supervision.• Experience in administrative work.• Ability to work effectively in a team-based environment.• Experience with video conferencing services (Microsoft Teams, Zoom, Skype) is an asset.• Experience using graphic design programs such as Canva.• Experience using pages, groups, messaging, and events on social media platforms, including Facebook, Twitter, and Instagram.• To be comfortable being on social media channels promoting initiatives.(Global Engagement position only)• Previously completed a Douglas College study abroad experience is considered an asset.Domestic students must meet ONE of the following criteria, to be eligible to work as a Student Assistant/Student Research Assistant: 1. The domestic student must be enrolled in, and maintain, a minimum of one or more (3 credit) courses at Douglas College throughout the work term; OR2. The domestic student must have been enrolled in, and maintained, a minimum of one or more (3 credit) courses at Douglas College in the term immediately preceding the work term and has indicated an intention to enroll at the college in the term immediately following the work term; OR3. The domestic student must be enrolled in, and maintain a minimum of two or more (3 credit) courses at another accredited public post-secondary institution in B.C. throughout the work term; OR4. The domestic student must have been enrolled in, and maintained, a minimum of two or more (3 credit) courses at another accredited public post-secondary institution in B.C. in the term immediately preceding the work term and has indicated an intention to enroll at the institution in the term immediately following the work term.International students must meet ONE of the following criteria, to be eligible to work as a Student Assistant/Student Research Assistant: 1. The international student is enrolled in full-time studies at Douglas College, throughout the academic year; OR2. The international student, who is not a Douglas College student, but is an international student at another accredited public post-secondary institution in B.C., has a valid Study Permit that has the notation - "May accept employment on or off campus if meeting eligibility criteria as per R186 (F), (V) or (W). Must cease working if no longer meeting these criteria." Proof of enrollment in full-time studies from the other post-secondary institution is required.An original copy of a Social Insurance Number ( SIN ) and an original Study Permit are required by law before commencing work at Douglas College.Qualified Douglas College students meeting the above criteria will be given first preference over students of other qualifying institutions. Link to Full Position Profile Equity Statement Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status. Needs a Criminal Records Check No Posting Detail Information Open Date 08/10/2023 Close Date Open Until Filled Yes Special Instructions to Applicant Quick Link for Direct Access to Posting https://www.douglascollegecareers.ca/postings/11203
101229 - Leader, Indigenous Engagement
Vancouver Coastal Health, Vancouver, BC
Leader, Indigenous Engagement Job ID 2023-101229 City Vancouver Work Location 520 West 6th Home Worksite 00 - Excluded - VCHA Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Community Health Services Salary Grade 08 Min Hourly CAD $45.48/Hr. Max Hourly CAD $65.38/Hr. Shift Times 0800-1600 Days Off Saturday, Stats, Sunday Salary The salary range for this position is CAD $45.48/Hr. - CAD $65.38/Hr. Job Summary Come work as a Leader, Indigenous Engagement with Vancouver Coastal Health (VCH)!We recognize that our places of work and Vancouver Coastal Health (VCH) facilities lie on the traditional homelands of the Heiltsuk, Kitasoo-Xai’xais, Lil’wat, Musqueam, N’Quatqua, Nuxalk, Samahquam, shishalh, Skatin, Squamish, Tla’amin, Tsleil-Waututh, Ulkatcho, Wuikinuxv, and Xa’xtsa Nations.As part of VCH’s deep commitment to cultural safety and humility, the organization seeks to create culturally safe practices and relationships with First Nation, Metis, and Inuit individuals and communities, with an aim to transform care and improve patient experiences and health outcomes for Indigenous peoples in the VCH region.The Leader, Indigenous Engagement, will play a critical role in helping VCH collaborate, consult and communicate with First Nations, Metis and Inuit communities across the region through transparent, respectful, and meaningful engagement. This is part of our continued commitment to the Provincial Declaration of Commitment to Cultural Safety and Humility, the Truth and Reconciliation Commissions Calls to Action, and the United Nations Declaration of the Rights of Indigenous People.As a member of the VCH Community Engagement team, the Leader, Indigenous Engagement, will lead engagement programs that connect Indigenous peoples with VCH initiatives, including the delivery of assets, infrastructure, health care services and programs, as well as the development of resources to support the organization’s journey of listening, learning and advancing reconciliation with Indigenous peoples. Reporting to the Regional Director, Public Affairs & Stakeholder Relations and with a matrix reporting structure to the Director, Indigenous Engagement & Inclusion, this role will collaborate closely with other Communications team members, Indigenous Health, regional project and program teams, Community of Care leadership, and First Nations and Indigenous community partners to help VCH develop engagement programs and business initiatives that reflect the unique needs and considerations of Indigenous partners. The Leader, Indigenous Engagement, will lead the way in helping VCH embrace and adopt Indigenous perspectives and methodologies to guide community engagement work and inform initiatives throughout the health authority. Strong preference given to candidates identifying as Indigenous, including First Nations, Metis, or Inuit. We are striving to build a diverse team that has lived experience with Indigenous communities.It will greatly assist us with screening if you refer in your application to your Indigenous identity. Recognizing the impacts of colonization on Indigenous people, it is your choice whether to volunteer information. We will hold your application in strictest confidence, sharing it only with the hiring panel. As a Leader, Indigenous Engagement with Vancouver Coastal Health you will:Leads and / or supports the design, development, execution, and evaluation of engagement programs that promote the delivery of safe, quality health care at VCH. Serves as a liaison with First Nations, Métis and Inuit and health care leaders to facilitate culturally-safe and meaningful dialogue to improve patient and client experiences and health outcomes for Indigenous peoples.Represents Community Engagement on project panels, working with internal project partners to promote the appropriate level of engagement with Indigenous peoples and ongoing alignment around broader engagement activities. Fosters ongoing relationships with Indigenous peoples to ensure the voice of First Nations, Métis and Inuit are represented across VCH programs and services.Works with the broader Community Engagement team and VCH to embed Indigenous perspectives and Indigenous methodologies into the design and implementation of engagement initiativesSupports the development of protocols and resources to help guide and inform VCH engagement activities that promote cultural knowledge and safe and respectful cross-cultural interactions.Maintains knowledge and understanding of current Indigenous Health and health care system issues, policy, legislation, trends, research, etc.Tracks emerging promising practices around public participation and Indigenous engagement that can be incorporated into VCH engagement programs.Performs other related duties as assigned. Qualifications Education & ExperienceA university degree in community development, communications, public relations, marketing or another relevant discipline. A post-graduate degree and accreditation/certification (IAP2) would be an asset.A minimum of ten (10) years of experience in community engagement and capacity building, or a health-related discipline, or an equivalent combination of education and experience.Indigenous cultural safety training or equivalent lived experience. Trauma informed practice education or experience would be an asset.Pursuant to Section 41 of the BC Human Rights Code, preference may be given to applicants who self-identify as Aboriginal (First Nation, Metis, or Inuit). All qualified candidates are encouraged to apply.Knowledge & AbilitiesDemonstrates extensive experience leading engagement with Indigenous communities around the delivery of assets, infrastructure, services, and / or corporate initiatives.Demonstrates extensive knowledge of Indigenous communities (especially those within VCH region) and resources, and demonstrated skills in the area of Indigenous engagementExpert understanding of relevant protocols, procedures, principles and considerations for engaging with First Nations, Metis and Inuit partners.Demonstrates significant knowledge of the philosophies, principles and practices of community engagement and public participation, including the role of communications in supporting community engagement.Demonstrated knowledge regarding Indigenous facility design considerations would be an asset.Demonstrated ability to effectively mentor and enact cultural humility for cultural safety.Demonstrated leadership and ability to foster a culturally safe, motivating, respectful and encouraging environment.Strong strategic and analytical thinking, problem-solving, project management, organizational, consultative, facilitation, consensus-building and conflict resolution skills.Demonstrated ability to lead the development and implementation of plans, strategies and programs in a deadline-oriented, high-profile and demanding environment.Exceptional ability to communicate effectively and creatively, both orally and in writing, within tight time frames.Physical ability to perform the duties of the position. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
Program/service Specialist
Northern Health, Prince George, BC
Position SummaryAre you someone who has a real passion for helping others? Are you looking to highlight your knowledge, skills, and abilities in a new and dynamic environment? We currently have an exciting opportunity for you to bring your excellent work ethic to our Corporate Office. The Program/Service Specialist is responsible for researching, developing, implementing and continually improving clinical practices, processes, documentation, reporting and clinical data/information to enable effective and efficient care in Northern Health (NH) departments. The Program/Service Specialist provides oversight and facilitates quality improvement changes in collaboration with clinical leaders, Information and Technology Services (ITS), clinical managers and directors, physicians and staff.The Program/Service Specialist serves as the liaison and change agent for clinical care areas, departments and units. They continuously identify opportunities for improvement, and accurately and promptly analyze, prioritize, and translate user needs into more standardized clinical practice, processes and use of electronic medical records (EMR) and other clinical IT tools. They develop options with stakeholders, and then lead consultations with decision makers to implement solutions. The work includes regular engagement with clinical educators and end-users, and travel to NH facilities.As a Data Steward, "sees the big picture" and the impact of processes to data value in delivering care and supporting decision making and outcomes therefore working across the organization when making decisions about data and helping to establish enterprise-wide standards for data quality and usage.In collaboration with site/departmental leadership, the Program/Service Specialist is responsible to lead the coordination, implementation, and completion of Services projects or initiatives. Projects may involve process improvement and work redesign, productivity reviews, and the provision of strategic information to support those processes. Working with stakeholders at all levels, the incumbent inspires others to achieve goals and deliverables through facilitation, effective communication of corporate vision, and ensuring the culture is one in which individual competencies can thrive.Starting salary will be approximately from $88,990 to $111,237 and will be based on education, training, experience, and salaries of similar positions. Prince George has a population of 89,490 (2021) local residents and is a service centre for approximately 320,000. Prince George has all the amenities of a larger city mixed with the charm and friendliness of a smaller town. Check out Prince George for more information on what this community has to offer.What Northern Health has to offer you!• Comprehensive benefit packages including extended health/dental and a municipal pension plan for part-time and full-time employees. Casuals have the option of paying for benefits. • Four weeks vacation with one year of continuous service• Financial Support for Moving Expenses is available for eligible positions• Employee referral program• Employer-paid training and leadership development opportunities• Spectacular outdoor activities and the shortest commutes in BC• "Loan Forgiveness Programs" are offered through the Federal and BC Government for eligible professions.Qualfications• Bachelor's degree in a health care discipline;• Relevant professional development process improvement, change management, information technology/information management, project management, group facilitation, coaching;• Five (5) to seven (7) years in front-line clinical care and related experience working in clinical operations EMR use;• Or an equivalent combination of education, training and experience.Skills and Abilities: • Ability to guide, coach, teach, and promote a learning environment and continuous quality improvement.• Ability to take a "can-do" approach to resolving issues and working with multiple stakeholders• Ability to apply change management and transformation techniques and practices.• Strong documentation skills and demonstrated ability to develop detailed clinical or technical documentation, training aides and how-to documents, and track work activities or issues documentation.• Intermediate computer skills and ability to work comfortably with spreadsheets, presentations, diagramming and word processing software (e.g. Microsoft Excel, PowerPoint, Visio and Word).• Ability to foster innovation throughout complex evolutionary change.• Ability to see connections between issues, events and data points and to think clearly around complex systems, bridging community issues and regional and provincial activities.• Demonstrated strategic thinking and analytical skills.• Proven ability to manage diverse groups and individuals, working in stressful clinical situations, through change initiatives and resolve issues arising throughout the process.• Superior small and large group facilitation skills and individual coaching skills.• Excellent interpersonal and communication skills; ability to foster collaborative partnerships using a team approach.• High level of motivation with a positive attitude and high degree of flexibility in a rapidly changing environment.• Strong organizational skills and experience in project management; ability to organize and prioritize work and balance multiple activities concurrently.• Ability to work independently and as part of a team.• Ability and willingness to travel.• Physical ability to perform the duties of the position.Who we areNorthern Health covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation's communities. We deliver hospital and community-based health care for a population of 300,000.Employing more than 7,000 staff throughout the region, Northern Health provides exceptional health services for Northerners, through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC.There is a wide variety of career opportunities available in our two dozen hospitals, 25 long-term care facilities, public health units and many other offices providing specialized services.
Regional Vice President, Atlantic
Nature Conservancy Of Canada, Flexible (major Atlantic urban centre), Atlantic P ...
ORGANIZATION: Nature Conservancy of CanadaPOSITION: Regional Vice President, AtlanticLOCATION: Flexible (major Atlantic urban centre) POSITION DETAILS: Full Time, PermanentREPORTS TO: Vice President, OperationsDIRECT REPORTS: Director of Development & Communications, Regional Controller, Senior Director of Conservation, Executive AssistantWEBSITE https://www.natureconservancy.ca/en/ THE ORGANIZATION Taking care of our environment has never been more important than it is today. The Nature Conservancy of Canada (NCC) is looking for a Regional Vice President, Atlantic, to join a team committed to protecting our most important natural areas that sustain all life.NCC is the country's leading nongovernmental land conservation organization. As a non-profit, charitable organization we work in partnership with individuals, Indigenous communities, corporations, governments, and other non-profit groups to protect our most important natural treasures and deliver nature-based solutions. We take a collaborative and evidence-based approach to deliver our mission. Since 1962 NCC and its partners have helped to conserve more than 15 million hectares, from coast to coast to coast. NCC has its national headquarters in Toronto and regional offices across the country. The Regional Vice President, Atlantic is responsible for the leadership and oversight of NCC's operations across the Atlantic region.THE POSITIONReporting directly to the Vice President, Operations the leadership position of Regional Vice President (RVP), Atlantic, is an integral member of the Senior Management Team (SLT) and the Operations Leadership Team (OLT) and works closely with a Regional Advisory Board. The RVP, Atlantic, is responsible for providing leadership, direction and guidance for all Atlantic regional staff and operational activities to advance NCC's organizational objectives within the Atlantic region. Working closely with other senior operational leaders and in collaboration with a wide range of internal and external stakeholders, the RVP, Atlantic, will use advanced interpersonal skills to communicate a compelling vision that generates excitement, enthusiasm, and commitment to NCC's mission. They will ensure NCC in Atlantic has sustained growth by raising the profile of NCC with major donors, partners, and the conservation community.With strong thought leadership moved into pragmatic action, the RVP, Atlantic will capably steward the region's budget of approximately $13.5M and lead and engage a team of approximately 40 employees while building and strengthening the organization's relationships with various partners including Indigenous Peoples, government, community organizations, volunteers, donors, and supporters. Through the development and strengthening of key local and regional relationships, you will ensure the ongoing sustainability and success of NCC in achieving strategic priorities. You will serve as a passionate and compelling ambassador for NCC, and you will ensure NCC has a strong presence and voice in Atlantic and beyond.This position may be based remotely or hybrid from a major Altantic urban centre, and requires travel as needed into NCC regional offices, provincial capitals, and other locations across Atlantic and Canada.The RVP, Atlantic is responsible for planning, coordinating, implementing, and measuring operational output and results within a broader NCC-wide context. They will translate objectives into plans and tactics that leverage multiple platforms and channels. As a change agent and inspirational leader, the RVP, Atlantic will be instrumental in reflecting NCC's commitment to equity and inclusion, by ensuring NCC's actions, communications and partnerships reflect the rich diversity of our communities. The incumbent will promote alignment, capacity-building, efficiency and innovation while supporting a culture of transparency, accountability, and empowerment.RESPONSIBILITIESStrategic Planning- Designs and executes annual strategy and planned approach of deliverables to ensure the Atlantic Region continues to deliver high profile conservation actions independently and with partners.- Positions NCC in Atlantic for sustained growth by strategically raising the profile of NCC with major donors, partners, and the conservation community.- Works diligently to foster an ethic and approach both amongst the Atlantic team and across NCC, to drive alignment of messaging across the region to achieve a "One Conservancy" voice in service of consistent brand expression and strategic direction.- In consultation with senior staff, prepares and implements annual regional business plans to support the achievement of NCC's organizational strategic goals within Atlantic.- Directs and has oversight of conservation planning and reporting at multiple scales, leading to conservation of significant natural areas and NCC's active participation as a partner in increasing resiliency across the landscape.- Collaborates across organization (and with cross-functional teams), to leverage and promote key NCC initiatives. - Strategic contributor to cross-functional teams within Atlantic Canada and across NCC.- Builds relationships to seek and leverage opportunities for NCC growth and collaboration.- Actively raises funds for general operations, conservation projects and endowment, including soliciting major gifts and acquiring, stewarding, and developing high-end donors.Public/Government/External Relations- Develops and maintains broad public support from all sectors for the protection of natural diversity in the region.- Collaborates with local, provincial, and federal government agencies where necessary and useful in the accomplishment of NCC's mission.- Provides leadership for NCC's outreach activities in Atlantic including promotion to potential supporters and the public.- Actively develops and maintains an effective Regional Advisory Board by providing staff support, liaising, and seeking advice from the Board.- Represents NCC and its interests in the region to landowners, the media, the public, government agencies and ministries, other non-profit organizations, Indigenous Peoples, individual donors, foundations, corporations, and suppliers.Performance Monitoring- Establishes benchmarks, defines metrics, and measures to chart achievement of NCC's Strategic Plan goals within Atlantic.- Identifies metrics and KPIs related to plan implementation, reporting regularly, quarterly, and annual results.- Leverages data to recommend changes to strategy and planning for Atlantic as needed.- Provides updates to stakeholders with regards to Atlantic operational performance tracking, successes and areas of opportunity for continuous improvement.- Oversees the management and reporting of financial resources, ensuring regional controls and reporting mechanisms are in place and that standards are followed.Coaching & Team Building- In accordance with NCC-wide policies and processes, oversees NCC's regional staffing activities including the hiring, retention, engagement, development, and training of a multi-disciplinary team, and encourages cross-functional collaboration.- Challenges, coaches, and supports team members to develop to their fullest potential and improve their overall contribution and recommends opportunities for skills development.- Communicates effectively to ensure each team member understands their role and contribution in relation to NCC's vision and Strategic Plan.- Regularly connects with direct reports on progress to goals, supporting mitigation strategies.- Models exemplary behaviours related to NCC's organizational values of Big Thinking, Collaboration, Determination, and Empowerment.Delivery Optimization- Provides effective leadership and management to the Atlantic team, and maximizes regional operating efficiencies.- Manages risk effectively and impactfully.- Operates within the policies, procedures, guidelines, and standards of NCC.- Ensures all lands for which NCC has legal responsibility are appropriately and effectively stewarded according to the objectives of property management plans.- Oversees the review and coordination of all regional fundraising proposals for accuracy, consistency, and compliance with funding requirements.- Reviews and provides approvals - within delegated authority limits - contracts, agreements, project commitments and expenditures on behalf of NCC.- Builds trusting relationships with other regional teams, central departments, peers, and vendors.- Recommends improvements and implements innovative strategies to optimize delivery of Atlantic programs and projects, in service of NCC's Strategic Plan.CANDIDATE QUALIFICATIONSAs a proven senior leader and manager, the RVP, Atlantic brings vision, managerial acumen, and exceptional communication and relationship building skills to the organization. They are an exceptional leader of people who has a proven track record of effectively supporting, inspiring, and engaging members of the team. Internally and externally, the RVP, Atlantic communicates with genuine charisma a compelling vision that generates excitement, with a strong personal desire and aptitude for building strategic relationships that drive results.A superb communicator, the RVP Atlantic listens and engages effectively, articulating complex issues clearly and simply, and making a compelling case for support with various partners including philanthropists, volunteers, Indigenous Peoples, corporations and government. Collaborative and consultative, they have a natural ability to bring these audiences together and above all, a passion for the important conservation mission of NCC.Experience and Qualifications- Minimum 5 years' relevant experience in a senior leadership role with a focus on operational delivery of various programs. This should include experience as a team lead managing multi-disciplinary talent.- Progressive experience leading within a similarly complex organization- Strong project portfolio that clearly demonstrates ability to design and implement a communications initiative with measurable outcomes and deliverables.- Bilingualism French / English (oral and written) is an asset.- An undergraduate / graduate degree or experiential equivalent.- Knowledge or relevant experience in the not-for-profit sector an asset. - Strong interest / passion in / for conservation and NCC's mission.CANDIDATE ATTRIBUTESCompetencies and Personal AttributesLeadershipYou are a superb and visible team leader and consensus builder. You communicate with genuine charisma a compelling vision that generates excitement, enthusiasm, and commitment to NCC's mission. You foster collaboration among teams as well as among team members across the region and across NCC. You instill a sense of confidence in the future, foster a climate of innovation, and inspire all to contribute their best. You can make tough decisions. You are organizationally savvy, an excellent communicator with diverse stakeholder groups, and you take pride in building an effective culture.Solutions Focused and Results OrientedYou enjoy a challenge and set high expectations for your performance. With your tenacity, critical thinking, and problem-solving abilities, you can find a way to address complex challenges. You will work with your team to set appropriate goals and objectives that are aligned with NCC's organizational objectives. You are willing to work hard to achieve results and you assume personal responsibility for achieving outcomes and finishing what you start. You take pride in being able to come into a complex situation and find a solution.Strategic and Visionary Thinking- Ability to formulate and articulate a future vision and translate it into strategies and action plans that will enable NCC to achieve its strategic objectives within the region and across Canada. - Prepared to work collaboratively with a team to shape the future of NCC and pursue excellence on an organizational level. - Ability to articulate NCC's mission and vision to develop a strong sense of common purpose in the organization.Relationship-Building Skills- Keen ability to build and manage effective relationships within, across, and outside an organization. - Actively develops relationships that support business goals and use those relationships to facilitate smooth operations. - Allocates time and effort to understanding and meeting the needs of internal or external customers. - Works with a long-term perspective to address donor or business partner problems, perhaps trading off immediate costs for the sake of the long-term relationship. - Activates diverse people and groups to work together and optimize results.Business Acumen- Utilizes an excellent understanding of general business and financial concepts. - Effectively applies general business knowledge to the issues faced in this organization. - Applies an understanding of general business, accounting, and financial concepts well to the issues faced in NCC. - Identifies and analyzes relevant data and then define critical issues and alternatives and adopts best practices from other partners as benchmarks.Highly Effective Communicator- Utilizes exceptional interpersonal and relationship development skills to easily establish productive relationships. - Influences others through well-developed oral and written communications skills.- Constantly creates an atmosphere in which timely and high-quality information flows smoothly.- Actively listens to and communicates effectively and with value, with staff. - Speaks comfortably to partners outside of your own area of expertise and speaks effectively to a broad, general audience and to all levels of the organization. - Ability to synthesize and sell concepts, inspire confidence, and gain consensus.- Ability to utilize effective project management skills and oversight to apply to multiple projects.- Exceptional interpersonal skills; interacts in meaningful way with colleagues, donors, and internal / external partners.- Commitment to continuous learning and improvement.- Humble team builder.- Ability to scale up and down effectively between strategy and hands-on execution.- Personal commitment to nature and conservation.COMPENSATIONA competitive compensation package including base salary (range between $145,000 to $165,000) and encompassing benefits will be provided.
Regional Vice President, Ontario
Nature Conservancy Of Canada, Toronto, Ontario
ORGANIZATION: Nature Conservancy of CanadaPOSITION: Regional Vice President, OntarioLOCATION: Flexible (major Ontario urban centre) POSITION DETAILS: Full Time, PermanentREPORTS TO: Vice President, OperationsDIRECT REPORTS: Sr. Director of Conservation, Legal Counsel, Director of Development & Communications, Executive Assistant, Regional ControllerWEBSITE https://www.natureconservancy.ca/en/ THE ORGANIZATION Taking care of our environment has never been more important than it is today. The Nature Conservancy of Canada (NCC) is looking for a Regional Vice President, Ontario, to join a team committed to protecting our most important natural areas that sustain all life.NCC is the country's leading nongovernmental land conservation organization. As a non-profit, charitable organization we work in partnership with individuals, Indigenous communities, corporations, governments, and other non-profit groups to protect our most important natural treasures and deliver nature-based solutions. We take a collaborative and evidence-based approach to deliver our mission. Since 1962 NCC and its partners have helped to conserve more than 15 million hectares, from coast to coast to coast. NCC has its national headquarters in Toronto and regional offices across the country. The Regional Vice President, Ontario is responsible for the leadership and oversight of NCC's operations across the Ontario region.THE POSITIONReporting directly to the Vice President, Operations the leadership position of Regional Vice President (RVP), Ontario, is an integral member of the Senior Management Team (SLT) and the Operations Leadership Team (OLT) and works closely with a Regional Advisory Board. The RVP, Ontario, is responsible for providing leadership, direction and guidance for all Ontario regional staff and operational activities to advance NCC's organizational objectives within the Ontario region. Working closely with other senior operational leaders and in collaboration with a wide range of internal and external stakeholders, the RVP, Ontario, will use advanced interpersonal skills to communicate a compelling vision that generates excitement, enthusiasm, and commitment to NCC's mission. They will ensure NCC in Ontario has sustained growth by raising the profile of NCC with major donors, partners, and the conservation community.With strong thought leadership moved into pragmatic action, the RVP, Ontario will capably steward the region's budget of approximately $32M and lead and engage a team of approximately 60 employees while building and strengthening the organization's relationships with various partners including Indigenous Peoples, government, community organizations, volunteers, donors, and supporters. Through the development and strengthening of key local and regional relationships, you will ensure the ongoing sustainability and success of NCC in achieving strategic priorities. You will serve as a passionate and compelling ambassador for NCC, and you will ensure NCC has a strong presence and voice in Ontario and beyond.This position may be based remotely or hybrid, but requires travel as needed into NCC regional offices, and other locations across Ontario and Canada. In particular, there is a requirement for regular travel to Toronto.The RVP, Ontario is responsible for planning, coordinating, implementing, and measuring operational output and results within a broader NCC-wide context. They will translate objectives into plans and tactics that leverage multiple platforms and channels. As a change agent and inspirational leader, the RVP, Ontario will be instrumental in reflecting NCC's commitment to equity and inclusion, by ensuring NCC's actions, communications and partnerships reflect the rich diversity of our communities. The incumbent will promote alignment, capacity-building, efficiency and innovation while supporting a culture of transparency, accountability, and empowerment.RESPONSIBILITIESStrategic Planning- Designs and executes the annual Ontario strategy and planned approach of deliverables to ensure the Ontario Region continues to deliver high profile conservation actions independently and with partners.- Positions NCC in Ontario for sustained growth by strategically raising the profile of NCC with major donors, partners, and the conservation community.- Works diligently to foster an ethic and approach both amongst the Ontario team and across NCC, to drive alignment of messaging across the region to achieve a "One Conservancy" voice in service of consistent brand expression and strategic direction.- In consultation with senior staff, prepares and implements annual regional business plans to support the achievement of NCC's organizational strategic goals within Ontario.- Directs and has oversight of conservation planning and reporting at multiple scales, leading to conservation of significant natural areas and NCC's active participation as a partner in increasing resiliency across the landscape.- Collaborates across the organization (and with cross-functional teams), to leverage and promote key NCC initiatives. - Strategic contributor to cross-functional teams within Ontario and across NCC.- Builds relationships to seek and leverage opportunities for NCC growth and collaboration.- Actively raises funds for general operations, conservation projects and endowment, including soliciting major gifts and acquiring, stewarding, and developing high-end donors.Public/Government/External Relations- Develops and maintains broad public support from all sectors for the protection of natural diversity in the region.- Collaborates with local, provincial, and federal government agencies where necessary and useful in the accomplishment of NCC's mission.- Provides leadership for NCC's outreach activities in Ontario including promotion to potential supporters and the public.- Actively develops and maintains an effective Regional Advisory Board by providing staff support, liaising, and seeking advice from the Board.- Represents NCC and its interests in the region to landowners, the media, the public, government agencies and ministries, other non-profit organizations, Indigenous Peoples, individual donors, foundations, corporations, and suppliers.Performance Monitoring- Establishes benchmarks, defines metrics, and measures to chart achievement of NCC's Strategic Plan goals within Ontario.- Identifies metrics and KPIs related to plan implementation, reporting regularly, quarterly, and annual results.- Leverages data to recommend changes to strategy and planning for Ontario as needed.- Provides updates to stakeholders with regards to Ontario operational performance tracking, successes and areas of opportunity for continuous improvement.- Oversees the management and reporting of financial resources, ensuring regional controls and reporting mechanisms are in place and that standards are followed.Coaching & Team Building- In accordance with NCC-wide policies and processes, oversees NCC's regional staffing activities including the hiring, retention, engagement, development, and training of a multi-disciplinary team, and encourages cross-functional collaboration.- Challenges, coaches, and supports team members to develop to their fullest potential and improve their overall contribution and recommends opportunities for skills development.- Communicates effectively to ensure each team member understands their role and contribution in relation to NCC's vision and Strategic Plan.- Regularly connects with direct reports on progress to goals, supporting mitigation strategies.- Models exemplary behaviours related to NCC's organizational values of Big Thinking, Collaboration, Determination, and Empowerment.Delivery Optimization- Provides effective leadership and management to the Ontario team and maximizes regional operating efficiencies.- Manages risk effectively and impactfully.- Operates within the policies, procedures, guidelines, and standards of NCC.- Ensures all lands for which NCC has legal responsibility are appropriately and effectively stewarded according to the objectives of property management plans.- Oversees the review and coordination of all regional fundraising proposals for accuracy, consistency, and compliance with funding requirements.- Reviews and provides approvals - within delegated authority limits - contracts, agreements, project commitments and expenditures on behalf of NCC.- Builds trusting relationships with other regional teams, central departments, peers, and vendors.- Recommends improvements and implements innovative strategies to optimize delivery of Ontario programs and projects, in service of NCC's Strategic Plan.CANDIDATE QUALIFICATIONSAs a proven senior leader and manager, the RVP, Ontario brings vision, managerial acumen, and exceptional communication and relationship building skills to the organization. They are an exceptional leader of people who has a proven track record of effectively supporting, inspiring, and engaging members of the team. Internally and externally, the RVP, Ontario communicates with genuine charisma a compelling vision that generates excitement, with a strong personal desire and aptitude for building strategic relationships that drive results.A superb communicator, the RVP Ontario listens and engages effectively, articulating complex issues clearly and simply, and making a compelling case for support with various partners including philanthropists, volunteers, Indigenous Peoples, corporations and government. Collaborative and consultative, they have a natural ability to bring these audiences together and above all, a passion for the important conservation mission of NCC.Experience and Qualifications- Minimum 5 years' relevant experience in a senior leadership role with a focus on operational delivery of various programs. This should include experience as a team lead managing multi-disciplinary talent.- Progressive experience leading within a similarly complex organization.- Strong project portfolio that clearly demonstrates ability to design and implement a communications initiative with measurable outcomes and deliverables.- Bilingualism French / English (oral and written) is an asset.- An undergraduate / graduate degree or experiential equivalent.- Knowledge or relevant experience in the not-for-profit sector an asset. - Strong interest / passion in / for conservation and NCC's mission.CANDIDATE ATTRIBUTESCompetencies and Personal AttributesLeadershipYou are a superb and visible team leader and consensus builder. You communicate with genuine charisma a compelling vision that generates excitement, enthusiasm, and commitment to NCC's mission. You foster collaboration among teams as well as among team members across the region and across NCC. You instill a sense of confidence in the future, foster a climate of innovation, and inspire all to contribute their best. You can make tough decisions. You are organizationally savvy, an excellent communicator with diverse stakeholder groups, and you take pride in building an effective culture.Solutions Focused and Results OrientedYou enjoy a challenge and set high expectations for your performance. With your tenacity, critical thinking, and problem-solving abilities, you can find a way to address complex challenges. You will work with your team to set appropriate goals and objectives that are aligned with NCC's organizational objectives. You are willing to work hard to achieve results and you assume personal responsibility for achieving outcomes and finishing what you start. You take pride in being able to come into a complex situation and find a solution.Strategic and Visionary Thinking- Ability to formulate and articulate a future vision and translate it into strategies and action plans that will enable NCC to achieve its strategic objectives within the region and across Canada. - Prepared to work collaboratively with a team to shape the future of NCC and pursue excellence on an organizational level. - Ability to articulate NCC's mission and vision to develop a strong sense of common purpose in the organization.Relationship-Building Skills- Keen ability to build and manage effective relationships within, across, and outside an organization. - Actively develops relationships that support business goals and use those relationships to facilitate smooth operations. - Allocates time and effort to understanding and meeting the needs of internal or external customers. - Works with a long-term perspective to address donor or business partner problems, perhaps trading off immediate costs for the sake of the long-term relationship. - Activates diverse people and groups to work together and optimize results.Business Acumen- Utilizes an excellent understanding of general business and financial concepts. - Effectively applies general business knowledge to the issues faced in this organization. - Applies an understanding of general business, accounting, and financial concepts well to the issues faced in NCC. - Identifies and analyzes relevant data and then define critical issues and alternatives and adopts best practices from other partners as benchmarks.Highly Effective Communicator- Utilizes exceptional interpersonal and relationship development skills to easily establish productive relationships. - Influences others through well-developed oral and written communications skills.- Constantly creates an atmosphere in which timely and high-quality information flows smoothly.- Actively listens to and communicates effectively and with value, with staff. - Speaks comfortably to partners outside of your own area of expertise and speaks effectively to a broad, general audience and to all levels of the organization. - Ability to synthesize and sell concepts, inspire confidence, and gain consensus.- Ability to utilize effective project management skills and oversight to apply to multiple projects.- Exceptional interpersonal skills; interacts in meaningful way with colleagues, donors, and internal / external partners.- Commitment to continuous learning and improvement.- Humble team builder.- Ability to scale up and down effectively between strategy and hands-on execution.- Personal commitment to nature and conservation.COMPENSATIONA competitive compensation package including base salary (range between $145,000 to $165,000) and encompassing benefits will be provided.
Mgr, Collection Optimization
Rogers, Toronto, ON
Mgr, Collection Optimization Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and seeking passionate individuals to develop and implement innovative financial solutions and experiences. The bank offers unique cash-back benefits and financing options for Rogers purchases using cutting-edge technology. Interested? Take the next step and consider this opportunity to make a meaningful impact with Rogers Bank.Credit Operations is looking for a dynamic, influential and results driven leader as Manager, Collection Optimization reporting directly to the Sr Mgr Collection Strategy & Credit Ops. This position involves utilizing analytics and PMML models to drive our collection strategy and coordinate the implementation of collection activities (SMS, email, dial) to achieve the best possible outcome.This opportunity is for individuals who like to solve complex trade off problems and thinking outside the box in a fast paced and always evolving market. Our customers are at the forefront of everything we do and the incumbent will be responsible to test new tactics to align "personalized" treatment based on customer behavior. The successful candidate will play a key role in helping our organization achieve our strategic goals while balancing business constraints.What you'll be doing: • Manage all collection strategy execution as designed from concept, development and refinement. • Exploratory A/B testing to improve and deploy treatment that is best aligned to desired outcome. • Continues monitoring to ensure all collection activity is compliant to CRTC WCoC/ICoC requirements and CASL. • Oversee and collaborate with Analyst, Manager and above in the Collection Strategy, Performance, Capacity Planning and Dialer teams to execute desired treatment as per strategy design. • Role is highly dependent on a subject matter expert that understands implications and impact of changes to channel type and frequency. Must be able to balance business constraints and goals (costs, capacity and desired outcome - lower churn/bad debt reduction/dollars collected) to improve collection outcome. • Provide input and support to build business cases that impact collection strategy and present them when seeking approval. • Collaborate on execution of new scores / models in order to optimize target segments • Support end to end loss mitigation campaign process which includes but not limited to monitoring of performance results, maintain optimal target customer segments and adjust communication channel to keep engagement and response high • Knowledge share, expand SME across the team, create backup and continuity in program support.What you'll bring: • 3+ years experience in Dialer/Digital strategy execution within credit operations or risk management in banking/telecommunications industry is required. • 3+ years experience with SAS/SQL and ALI (Contact AI/CallTech and OnQ) is required. • 1+ years of management experience is preferred. • Experience balancing call centre metrics and business KPIs is preferred. • Post-secondary degree in Business, Finance, Statistics, Mathematics or other quantitative field is preferred • Experience with Experian Software (PCCM Dynamic and MarketSwitch Optimization/Power Curve) is preferred. • Ability to distill and communicate complex analytic recommendations to both technical and non-technical stakeholders, both orally and in written presentation • Strategic thinking: capable of providing clear, balanced advice/counsel on a broad range of strategic and complex management, product and go to market issues. • Metrics driven, with strong risk management and analytical capabilities in situations of increasing complexity. • Results oriented. Demonstrated ability to effectively manage multiple projects and priorities simultaneously.As part of the recruitment process, the selected candidate will be required to complete a background check which includes credit and criminal checks. Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 333 Bloor Street East (824), Toronto, ON Travel Requirements: Up to 10% Posting Category/Function: Call Centre Operations & Credit Operations and Fraud Management Requisition ID: 301453 #LI-JC1At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:CorporateLocation: Toronto, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Testing, Call Center, Risk Management, Telecom, Telecommunications, Technology, Customer Service, Finance
Special Projects Officer
University Of Toronto, Temerty Faculty Of Medicine, Toronto, Ontario
Date Posted: 02/16/2024Req ID: 36024Faculty/Division: Temerty Faculty of MedicineDepartment: Office of Access and OutreachCampus: St. George (Downtown Toronto)Position Number: 00056029Description: About us:Home to over 40 departments and institutes, the University of Toronto's Temerty Faculty of Medicine lies at the heart of the Toronto Academic Health Science Network and is a global leader in ground-breaking research and education, spanning clinical medicine, basic science and the rehabilitation sciences sectors.Your opportunity:The Office of Access and Outreach creates pathways for future learners and communitieswho face systemic barriers to connect with Temerty Faculty of Medicine educational opportunities, with the goal of increasing representation in our academic programs. We do this by centering the communities we work with within the development and implementation process of our programs. To do this work, we need to build authentic, transparent, trauma-informed relationships with community. Our work also supports Recommendation Eight in the Temerty Faculty of Medicine EDI Action plan, to expand pathway, recruitment, and retention programming for learners and faculty members across all academic programs.As Special Projects Officer, you will play an integral role in the development of the Black Student Application Program (BSAP) and the Indigenous Student Application Program (ISAP) across Temerty Medicine. Superior planning and consultation skills will be essential for this new role, as you work towards developing pathway committees for Research and Health Sciences and Rehab Sciences, and leading the implementation of BSAP and ISAP pathways in close collaboration with community partners and internal stakeholders, including students, faculty and staff. You will also develop a framework with the intent of sharing wise practices across academic areas to maintain and reinforce a culture of excellence.Your responsibilities will include:Building and strengthening relationships with stakeholders and partners of strategic importanceAdvising on best practices and strategies for effective change managementDeveloping and implementing community engagement strategies and plansResearching, analyzing and recommending solutions to project challengesDeveloping, revising and operationalizing business processes that support unit activities and objectivesPreparing detailed data analysis to support decision making regarding important administrative policyEssential Qualifications:Bachelor's Degree or acceptable combination of equivalent experienceMinimum 5 years of experience advancing EDIIA projects and outreach programsProfessional experience in understanding of EDIIA issues in a higher education or a hospital environment, and proven experience navigating institutions to implement meaningful solutionsDemonstrated experience working with Indigenous, Black and equity-deserving populationsDemonstrated project management experience, including process development, implementation and evaluationExperience developing project plans, reports, and communications and community engagement plansExperiencing supporting committees and acting as an advisory resourceExperience leading workshops and seminars, and presenting to diverse audiencesAdvanced proficiency with MS Office 365, including MS Teams and video conferencing platformsSuperior communication, interpersonal, organizational and problem solving skillsStrong oral presentation and facilitation skillsCritical thinker with solid research and analytical skillsSelf-starter with proven experience managing multiple projects in a multi-stakeholder environmentAbility to analyze and synthesize information from multiple sources and provide recommendationsAbility to develop and maintain effective relationships with executive level stakeholdersEffective tact, discretion and good judgement in dealing with highly confidential and sensitive situationsTo be successful in this role you will be:ApproachableCommunicatorInsightfulOrganizedProblem solverResourceful This is a 2-year term position.Closing Date: 03/06/2024, 11:59PM ETEmployee Group: USW Appointment Type: Budget - Term Schedule: Full-TimePay Scale Group & Hiring Zone:USW Pay Band 13 -- $83,150 with an annual step progression to a maximum of $106,336. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol. Job Category: Administrative / ManagerialRecruiter: Dinuka PereraLived Experience StatementCandidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.Diversity StatementThe University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see http://uoft.me/UP.Accessibility StatementThe University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.If you require any accommodations at any point during the application and hiring process, please contact [email protected].
SAP iXp Intern - Communications Specialist [Vancouver]
SAP, Vancouver, BC
We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now! About the SAP Internship Experience Program The SAP Internship Experience Program is SAP's global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. Three reasons to intern at SAP Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network. Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables. Gain visibility: with SAP Internship Experience Program in your title, you'll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips. What you'll do Position Title:SAP iXp Intern - Communications Specialist Location:Vancouver, BC Expected Start Date: June 2024 Contract Duration: 8 months Work Hours: 40 hours per week The Communications Specialist for SAP Labs Montreal helps to drive local on-site engagement and a sense of pride and identity for employees through creative and consistent communication projects: Serve as the main internal communications support for SAP Labs Vancouver (collaborating with the communications support for SAP Labs Waterloo, and SAP Labs Montreal) Develop and execute a strategy for onsite signage for the Montreal office Contribute to the production of our weekly newsletters across SAP Labs Canada Work with the Managing Director's office, executive team, and employee engagement groups to deliver communications that focus on regular, consistent, and engaging messaging for employees as well as advocating for the information needs of employees Create compelling, and effective graphic design and marketing collateral, including team and event branding. Approach all communications with a visual branding lens where applicable. Create and manage engaging virtual events Support annual marquee events (e.g., all-hands meetings, employee award ceremonies) including marketing materials, agenda content, coordination, and speaker preparation Provide administrative support for Managing Director office as necessary: handling correspondence, receiving visitors, arranging conference calls, calendar scheduling and coordinating meeting logistics, etc. Other communication/administration duties/projects as assigned Create effective and engaging campaigns for our social media channels Take a journalistic approach to find, pitch, and write great stories from SAP Labs Canada to share across internal and external channels What you bring We're looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning. Additionally, you understand that great communication, brand building, and storytelling come from knowing and having empathy for your audience A great relationship builder, face-to-face and virtually Excellent communication skills including: Fluent in both oral and written English is a requirement; fluency in oral and written French is a strong differentiator A great eye for graphic design. Not afraid to make PowerPoints look beautiful Experience with Adobe Illustrator or similar Photoshop and InDesign experience is a strong asset Experience with marketing email tools like MailChimp Experience with Canva and producing dynamic assets Experience with building out campaign plans and pitching ideas Event coordination (online and in-person) Understands how to message across different lines of business and cultures; Approaches writing, design, and storytelling with empathy for audience Able to turn ideas and concepts into visually relevant and effective material Understands and can implement change management/communications initiatives Excellent Word and PowerPoint skills. Basic Excel skills Videography, editing, and production are definite assets Shows initiative to solve challenges and collaborate with others on solutions Exercises mature judgement and handles situations with diplomacy and tact Welcoming of feedback and suggestions Must be able to keep confidences with private and/or confidential information Organized, detail-oriented and can manage time effectively with top-notch prioritization skills Bachelor's degree in (or pursuit of) Communications, Marketing or equivalent This role is best for someone in their second co-op term, or beyond Experience in the tech industry is an asset. Willing to commit for an 8-month, full-time internship Pursuing Bachelor's or Master's in Business Communication or Marketing Meet your team SAP Labs Canada is made up of over 2500 employees who live to innovate! Coast-to-coast, we have research and development Labs in Montreal, Waterloo and Vancouver. Our best-in-class solutions serve more than 9000 customers, in 25 industries and makes up 85 percent of the global fortune 500. This role will report into the office of the Managing Director for SAP Labs Canada. The Labs Canada Team's expertise shines through in their exceptional delivery of strategic operations and communication for their stakeholders, the majority of which are developers across Canada and at times, across the globe. We power engaging events, employee communications, learning opportunities, strategic operations, and much more with the mission to ignite and showcase the amazing employee brand of SAP Labs Canada, share our best practices with our larger SAP network, and foster a culture of innovation across all our locations. By joining SAP Labs Canada, you'll be a part of an award-winning work culture as demonstrated in the 23 awards won in 2023. Some of these awards won are "Best Places to Work in Canada" by Glassdoor and "Canada's Greenest Employers", "Canada's Best Diversity Employers", "Canada's Top Employers for Young People" by Top 100. We build breakthroughs togetherSAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.We win with inclusionSAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.EOE AA M/F/Vet/Disability:Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the hourly base salary rate range applicable for the posted role. The targeted range for this position is 18-36 CAD. The actual amount to be offered to the successful candidates will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. SAP offers limited benefits for employees hired into hourly or like roles subject to appliable plan/policy terms. A summary of benefits and eligibility requirements can be found by clicking this link: SAPNorthAmericaBenefits.com Requisition ID: 387215 | Work Area: Communication | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Intern | Additional Locations: #LI-HybridRequisition ID: 387215 Posted Date: Apr 24, 2024 Work Area: Communication Career Status: Student Employment Type: Intern Expected Travel: 0 - 10% Location: Vancouver, British Columbia, CA, V6B 1A9
Regional Director, Indigenous Anti-Racism And Cultural Safety
Vancouver Coastal Health, Vancouver, British Columbia
SALARYThe salary range for this position is CAD $57.85/Hr. - CAD $83.16/Hr.JOB SUMMARYCome work as a Regional Director, Indigenous Anti-Racism and Indigenous Cultural Safety with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for a Regional Director, Indigenous Anti-Racism and Indigenous Cultural Safety to join the team at the Indigenous Health team.Reporting to the Executive Director, Indigenous Health, the Regional Director, Indigenous Anti-Racism and Indigenous Cultural Safety drives the organizational strategy for Indigenous Specific Anti-Racism and Indigenous Cultural Safety at VCH. The Director has the responsibility for developing, managing, driving and promoting local strategy through a range of activities and programs as aligned to a comprehensive Indigenous specific Anti-Racism Action Plan. They are the key point of contact with programs/departments and leaders across the organization, partnering to educate, advise, guide and champion behaviours and to support and incorporate Anti-Indigenous Racism into core organizational systems and practices, achieving improved results from both a patient/resident/client perspective as well as organizationally.The Regional Director, Indigenous Anti-Racism and Indigenous Cultural Safety will develop a three year strategy and action plan to advance racial equity and will oversee leadership development resources and programs related to cultural safety. The Director will have broad oversight of addressing Indigenous specific anti- racist policy and procedures, strategic coaching, curriculum, training, programs and support for leaders throughout VCH to create an Indigenous specific anti- racist organization that is a safer workplace for staff and medical staff and equitable health care organization for patients, clients and residents.The Director will partner closely with VCH Medicine, Quality and Patient Safety, Regional Programs, People, Regional Director Equity, Diversity and Inclusion and Communications and Regional Director, Communications Projects and Anti-Racism and other leadership across the organization, as well as provincial and national counterparts to advance Indigenous specific anti-racism and Indigenous cultural safety for providers and patients/residents/clients. Apply today to join our team!As a Regional Director, Indigenous Anti-Racism and Indigenous Cultural Safety with Vancouver Coastal Health you will:Lead and directs the development of overall and applicable Indigenous specific anti- racism related initiatives and activities across VCH, in collaboration with the Vice President, along with Equity, Diversity and Inclusion and Anti- racism leadership, ensuring an integrated framework and consistent service delivery in alignment with VCH business needs.Formulate organizational and departmental strategy and policy direction through consultation with the organizational leaders and implements and evaluates the long-term goals, policies and procedures necessary to operationalize the strategic plans. Measures the extent to which annual organizational goals and objectives have been met within a changing environment.Develop the strategic plan for the delivery and development of organization-wide Indigenous specific anti-racism and Indigenous Safety programs and services: workshops, presentations, learning modules, coaching, support and other efforts that promote cultural safety and racial equity.Oversee and coordinates the measurement of Indigenous Specific Anti-Racism program effectiveness by utilizing multiple, integrated approaches to evaluating goals, and makes improvements as necessary.Develop and implements comprehensive strategy initiatives such as leadership development programs/coaching/mentoring/psychological safety supports for Indigenous employees.Engage with and enrolls partners across the organization, including senior leadership team members, to ensure understanding and engagement within the Indigenous specific anti- racism strategy and program's intent, philosophy, outcomes, accountability, and measures of success.Performs other related duties as assigned.QUALIFICATIONSEDUCATION & EXPERIENCEMasters' Degree in Indigenous, equity, anti-racism and diversity studies, psychology, sociology, business administration, and/or organizational behavior, supplemented with over ten (10) years' experience in leading Indigenous specific anti-racism, equity, diversity and inclusion programming and initiatives, or an equivalent combination of education, training and development.Experience will include a minimum of three (3) years working for an Indigenous, Metis or Inuit organization/program.KNOWLEDGE & ABILITIESProven experience overseeing the development and delivery of comprehensive Indigenous specific anti-racism action plans and addressing racial equity in large, complex organizations.Proven experience leading Indigenous specific anti-racism and Indigenous Cultural Safety strategies that address and remove barriers to racial equity.Familiar with planning and aligning to the Global Diversity Equity and Inclusion Benchmark (GDIB).Familiar with planning and aligning to DRIPA, UNDRIP and MMIWGDemonstrated ability to work effectively within a diverse, complex, sometimes ambiguous and decentralized organization to provide leadership for cultural change.Ability to influence and operate in a matrix organization.Ability to be resilient, flexible and creative in approaching complex problems.Ability to assess interventions, measure effectiveness and design tools to evaluate success.Advanced skills in change management education and consultation.Outstanding listening, collaboration and team building skills that facilitate coordination and cooperation with the demonstrated ability to lead with both courage and humility.Displays comprehensive knowledge of project management principles and methodologies and ability to coach team members on these skills.Uses well developed leadership, customer relations and problem solving abilities to lead a variety of complex, diverse and integrated services and initiatives and to achieve desired results within critical timeframes.Demonstrated ability to develop and maintain strong relationships with key internal and external partners including management and staff at all levels, government agencies, other health authorities, and external partners and others as applicable.Demonstrated experience in the effective management and resolution of discrimination and harassment complaints, as well as with patient/client/resident complaints.Demonstrated experience in conducting research studies or publishing papers in academic journals.Demonstrated excellent communication skills, both verbally and in writing, with a variety of audiences internally and externally to the organization.Physical ability to perform the duties of the position.CLOSING STATEMENTAs per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.If you have any questions, please reach out to Harleen at [email protected] JOIN VANCOUVER COASTAL HEALTH? VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2023.Only short-listed applicants will be contacted for this posting.
121797 - Leader, Innovation
Vancouver Coastal Health, Vancouver, BC
Leader, Innovation Job ID 2024-121797 City Vancouver Work Location Admin 601 W. Broadway Work Area Office 903, 601 West Broadway, Vancouver, BC V5Z 4C20800 Home Worksite 00 - Excluded - VCHA Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Leaders & Corporate Support Salary Grade 09 Min Hourly CAD $54.19/Hr. Max Hourly CAD $77.89/Hr. Shift Times 0800-1600 Days Off Saturday, Stats, Sunday Salary The salary range for this position is CAD $54.19/Hr. - CAD $77.89/Hr. Job Summary Come work as a Leader, Innovation with Vancouver Coastal Health (VCH)! Are you passionate about innovation? Healthcare is filled with opportunities: from everyday improvements to game-changing approaches to treatment, opportunities to evolve how we deliver services to stay at the forefront of care abound. Working with our diverse and multidisciplinary teams you’ll contribute to the sustainability of the healthcare system and support the delivery of exceptional care to our communities. This role requires everything from big-picture planning to execution of all tactics to help move our innovation agenda forward. The Leader should be able to proactively identify innovative opportunities to advance the VCH strategic priorities as well as potential risks, and serves as a trusted advisor, demonstrating problem-solving and critical thinking skills, creativity, diplomacy and excellent communication skills. As a Leader, Innovation with Vancouver Coastal Health you will:Provide leadership for key innovation initiatives and priority projects to support the VCH Research and Innovation for Impact strategic priority. Contribute to the growth of a vibrant innovation culture at VCH through the creation and implementation of innovative strategies and engagement of diverse stakeholders and multidisciplinary teams.Be an excellent communicator, facilitator and connector, the Leader will conceive, create and implement innovative, leading-edge strategies for engagement and partnership with internal teams and external groups to create synergies and increase the capacity, resources and expertise for innovation within VCH.Work as part of the Transformation Team to collaborate with specialized teams and be accountable for bringing transformative organizational change processes congruent with the Vision, Values, Pillars and Strategic Goals of the organization.Represent VCH in its working relationships with other Health Authorities, the Ministry of Health, other levels of Government, and industry partnersAs part of VCH’s Transformation team, which supports executive, senior leaders and the Board to establish and cascade strategic and operational plans for the organization, you will be part of a dynamic team responsible for developing and maintaining the planning and execution processes for VCH; strengthening the overall health of the organization; and planning, delivering, monitoring, and reporting on the full continuum of health services, which includes population and public health programs, high quality community-based health care and support services, acute hospital care, as well as improved productivity and performance. VCH is committed to doing things differently. If you want an opportunity to have system wide impact at VCH, come work with Vancouver Coastal Health’s Transformation Team!Who We areVancouver Coastal Health (VCH) is a world-class innovator in medical care, research and teaching, delivering service to more than one and a quarter million British Columbian residents living in Vancouver, Vancouver's North Shore, Richmond, the Sea-to-Sky Highway, Sunshine Coast, and the Central Coast (Bella Bella and Bella Coola.) At VCH, we embrace thinking boldly, taking smart risks, and “going first“ when we believe it will lead to the best possible outcomes for patients, clients, residents and their families. At our core, we are a people-focused organization where entrepreneurial spirit runs deep, and opportunity exists for all those who see themselves in the transformation of health care as we know it.We are guided by our values of We Care for Everyone, We Are Always Learning and We Strive for Better Results, along with our pillars of Indigenous Cultural Safety, Anti-Racism, Equity, Diversity and Inclusion, and Planetary Health. Our values and pillars uphold our commitment to delivering safe, quality care.We are guided by our values of We Care for Everyone, We Are Always Learning and We Strive for Better Results, along with our pillars of Indigenous Cultural Safety, Anti-Racism, Equity, Diversity and Inclusion, and Planetary Health. Our values and pillars uphold our commitment to delivering safe, quality care. Qualifications Education & ExperienceA level of education, training, and experience equivalent to a Masters’ Degree in relevant discipline.Seven (7) to ten (10) years’ recent, related experience including leadership in health care.Knowledge & AbilitiesDemonstrated leadership skills and the ability to lead and inspire staff, and build a team environment that fosters trust and respect.Strong interpersonal, customer relations, communication and facilitation skills to develop and maintain strong relationships with key stakeholders and lead a variety of complex and integrated initiatives.Demonstrated commitment to change and process management and experience in implementing large initiatives and leading change management strategies across complex and dynamic health care systems.Client service oriented and skillfully communicates, advises and liaises with stakeholders and team members to facilitate collaboration and to ensure needs are addressed.Demonstrated understanding of innovation and the translation of new ideas into practice including proactive risk analysis and mitigation.Expertise with health system information, program evaluation, health services operations and the external health care environment to appropriately analyze complex information, research and policy mandates. Demonstrated ability to successfully apply project management methodology and principles.Utilizes initiative, vision, independent thinking and creative problem-solving abilities to implement project plans and realize project completion. Closing Statement As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.Why Join Vancouver Coastal Health (VCH):VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
Chief Executive Officer / Chef.fe de la direction
Canadian Wildlife Federation /Fédération canadienne de la faune, Ottawa, Ontario
Established in 1962, the Canadian Wildlife Federation (CWF) is a charitable, not-for-profit organization dedicated to the conservation of Canada's wildlife and natural habitats. CWF works tirelessly to promote the understanding and appreciation of Canada's diverse wildlife species and ecosystems. Through scientific research, education initiatives, and community engagement programs, CWF strives to address pressing conservation issues such as habitat loss, climate change, and species decline. With a network of 250,000 passionate supporters, volunteers, and partners across the country, CWF advocates for policies and acts to ensure the long-term health and well-being of Canada's wildlife and natural environment. It is within this context that CWF is seeking to recruit its next Chief Executive Officer ("CEO").Reporting to the national Board of Directors of CWF and Trustees of the Canadian Wildlife Foundation, the CEO builds organizational excellence through governance and management action, providing strategic, financial, operational, risk management, and administrative leadership to the work of the organization. The CEO represents CWF externally, strengthens its profile as the leading national voice for wildlife conservation in Canada, and steers the organization's purpose-driven program growth and revenue diversification strategies. As the chief staff officer, the CEO leads a team of 160 motivated and highly accomplished professionals (full time and contract) and fosters a collaborative culture that encourages innovative thinking. The CEO understands 'the big picture', finding creative, strategic, and practical solutions to complex problems and ensures that CWF is properly positioned to meet future challenges.As the ideal candidate, you are an inspiring, respected, and trusted leader with the strategic foresight and growth mindset to position CWF for ongoing success and impact. You have demonstrated personal connections to wildlife, nature conservation, and outdoor pursuit. You offer CWF a bold vision and the energy it needs to achieve its mission, and you will constantly seek to develop new and innovative mechanisms to simultaneously solve conservation challenges and generate revenue. Your personal and professional credibility and national networks will serve you well as you fortify CWF's current partnerships and seek to develop new ones. You are a gifted communicator with exceptional interpersonal and networking skills, and you have a proven track record in fostering collaborations and strategic partnerships with indigenous organizations, private sector, all levels of government, foundations, and NGOs.As a leader, you personify rigour, integrity, compassion, and objectivity. You are politically astute, a relationship builder with superior policy advocacy and influencing abilities, and a strong people manager with excellent team building, mentoring, and coaching skills. You are known as an honest, clear, and inclusive leader who motivates teams to achieve ambitious results, and you champion CWF's values of diversity, equity, and inclusion. Your experience and proven leadership within a comparable membership and program-based not-for-profit organization, or in a senior position in government or the private sector, are essential, and proficiency in both English and French is a strongly desirable asset.To apply for this position, please submit your application and related materials to Eric Lathrop and Alain Pescador at [email protected]. Please include "CWF CEO" in the subject line of your e-mail. We thank all applicants for their interest, however only those under consideration for the role will be contacted. CWF is committed to building diverse, equitable, inclusive, and accessible working environments and welcomes those who would contribute to the further diversification of staff including, but not limited to, women, racialized persons, Indigenous people, persons with disabilities, and persons of any sexual orientation or gender identity to apply. +++Creee en 1962, la Federation canadienne de la faune (FCF) est une organisation caritative a but non lucratif qui se consacre a la conservation de la faune et des habitats naturels du Canada. La FCF oeuvre sans relache pour favoriser la comprehension et la valorisation des diverses especes sauvages et des divers ecosystemes du Canada. A l'aide de recherches scientifiques, d'initiatives d'education et de programmes de mobilisation communautaire, la FCF s'efforce de faire face aux problemes urgents de conservation, tels que la perte des habitats, les changements climatiques et le declin des especes. Grace a un reseau de plus de 250 000 sympathisant-e-s, benevoles et partenaires passionne-e-s dans l'ensemble du pays, la FCF preconise l'elaboration de politiques et de lois permettant d'assurer la sante et le bien-etre a long terme des especes sauvages et de l'environnement naturel du Canada. C'est dans cette optique que la FCF souhaite recruter son-sa prochain-e chef-fe de la direction.Relevant du Conseil d'administration national de la FCF et des fiduciaires de la Fondation canadienne de la faune, le-la chef-fe de la direction assure une excellence organisationnelle par l'entremise de mesures de gestion et de gouvernance en fournissant un leadership strategique, financier, operationnel et administratif, ainsi que dans le cadre de la gestion des risques. Le-la chef-fe de la direction represente la FCF a l'externe, renforce son image a titre de principale voix nationale en faveur de la conservation de la faune au Canada et oriente les strategies de diversification des revenus et de croissance des programmes axes sur les objectifs. En tant qu'agent en chef du personnel, le-la chef-fe de la direction dirige une equipe de 160 professionnel-le-s chevronne-e-s et motive-e-s (a temps plein et contractuel-le-s) et favorise une culture collaborative qui encourage l'innovation. Le-la chef-fe de la direction comprend « la vue d'ensemble », trouve des solutions creatives, strategiques et pratiques aux problemes complexes et s'assure que la FCF est en mesure de relever les futurs defis.Le-la candidat-e ideal-e est un-e dirigeant-e inspirant-e, respecte-e et fiable possedant la vision strategique et la mentalite axee sur la croissance necessaires pour preparer la FCF a une reussite et une influence durables. Vous devez demontrer des liens personnels avec la faune, la conservation de la nature et le plein air. Vous devez offrir a la FCF une vision audacieuse et l'energie dont elle a besoin pour accomplir sa mission et constamment tenter de developper de nouveaux mecanismes novateurs afin de relever des defis de conservation et de generer des revenus. Votre credibilite personnelle et professionnelle et vos reseaux nationaux vous permettront de renforcer les partenariats actuels de la FCF et d'en etablir de nouveaux. Vous devez etre en mesure de communiquer efficacement et etre dote-e de competences exceptionnelles en matiere de relations interpersonnelles et de reseautage. Vous devez egalement posseder une experience eprouvee en matiere de collaboration et de partenariat avec les organismes autochtones, le secteur prive, tous les paliers du gouvernement, les fondations et les OBNL.A titre de dirigeant-e, vous devez etre un exemple de rigueur, d'integrite, de compassion et d'objectivite. Vous devez etre au fait de la politique, savoir nouer des relations et posseder d'excellentes capacites a defendre et a influencer les politiques. Vous devez egalement etre un-e excellent-e gestionnaire de personnel et disposer de grandes competences en matiere de renforcement d'equipe, de mentorat et d'encadrement. Vous devez etre un-e dirigeant-e reconnu-e pour son honnetete, sa transparence et son inclusivite qui motive son equipe afin d'obtenir des resultats ambitieux et vous devez defendre les valeurs de diversite, d'equite et d'inclusion de la FCF. Une experience et un leadership averes au sein d'une organisation a but non lucratif semblable composee de membres et axee sur l'offre de programmes ou a un poste de direction au sein du gouvernement ou du secteur prive sont essentiels. La maitrise de l'anglais et du francais est fortement souhaitee.Pour postuler, veuillez soumettre votre candidature et les documents connexes a Eric Lathrop et Alain Pescador a l'adresse [email protected]. Veuillez indiquer « Chef-fe de la direction de la FCF » dans l'objet de votre courriel. Nous remercions l'ensemble des candidat-e-s pour leur interet. Cependant, seules les personnes dont la candidature a ete retenue seront contactees. La FCF s'engage a creer un environnement de travail diversifie, equitable, inclusif et accessible, et invite les personnes pouvant contribuer a diversifier davantage le personnel, y compris, mais sans s'y limiter, les femmes, les personnes racisees, les personnes autochtones, les personnes en situation de handicap et les personnes de toute orientation sexuelle ou d'identite de genre, a soumettre leur candidature.
120847 - Leader, Transformation & Change
Vancouver Coastal Health, Vancouver, BC
Leader, Transformation & Change Job ID 2024-120847 City Vancouver Work Location Admin 601 W. Broadway Work Area Office 903, 601 West Broadway, Vancouver, BC V5Z 4C2 Home Worksite 00 - Excluded - VCHA Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Baseline Job Status Temporary Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Leaders & Corporate Support Salary Grade 09 Min Hourly CAD $54.19/Hr. Max Hourly CAD $77.89/Hr. Shift Times 0800-1600 Days Off Saturday, Stats, Sunday Position Start Date As soon as possible End Date 5/30/2025 Position End Date - Incumbent Position ends on the listed end date or upon the return of the incumbent. Salary The salary range for this position is CAD $54.19/Hr. - CAD $77.89/Hr. Job Summary Come work as a Leader, Transformation & Change with Vancouver Coastal Health (VCH)! We are looking for a passionate leader to join our Transformation Team for a unique, one-year position that has the opportunity to make a huge impact across VCH. The successful candidate will help create and enable a unified strategy that integrates our VCH pillars: Indigenous Cultural Safety, Equity, Diversity and Inclusion, Anti-Racism, and Planetary Health. This important role will facilitate a coordinated, cohesive and collaborative organizational approach, emphasizing the Pillar interdependencies and interconnectedness. The leader will foster trust through internal partnerships and Pillar leads, leverage change management principles, provide excellent communication and support extensive stakeholder engagement that evolves and adjusts as required. This leader requires a nimble, collaborative, inclusive and open mindset to move this critical work forward. Reporting to the Executive Director, the Leader develops innovative organization-wide strategies and oversees the implementation of culture, organization and people development initiatives and programs that support Vancouver Coastal Health (VCH) strategic goals. Working within the framework and directions of the Senior Executive Team and our Health Services Plan(s), the Leader is accountable to bring transformative organizational change processes congruent with the Vision, Mission, Values and Commitments of the organization. Represents VCH in its working relationships with other Health Authorities, the Ministry of Health, other levels of Government, education, research, and support activities consistent with the strategic priorities of VCH.We are guided by our values of We Care for Everyone, We Are Always Learning and We Strive for Better Results, along with our pillars of Indigenous Cultural Safety, Anti-Racism, Equity, Diversity and Inclusion, and Planetary Health. Our values and pillars uphold our commitment to delivering safe, quality care. As a Leader, Transformation & Change with Vancouver Coastal Health you will:Support the overall strategic direction of Transformation, and promote and instill a need for a positive change climate across the organization.Lead and actively implement opportunities to drive transformational change to influence and affect organizational development and workplace culture.Partner with People and Communications teams to plan programs that strategically embed oneVCH values, pillars and priorities into VCH culture.Work as part of cross-functional teams to help employees commit to VCH’s strategic priorities and successfully navigate change.Provide leadership, facilitation, coordination and support to organizational committees, planning groups and operations implementation groups along with ongoing communication to key stakeholders to ensure successful completion and sustainment of priority initiatives across the organization.Provide supervision, guidance and leadership to designated staff as required, using effective management techniques such as coaching, mentoring, skill development, and performance management. Inspire team toward the achievement of project goals through ensuring the culture is one in which individual competencies can thrive.Oversee, and participate as appropriate, targeted strategic and change initiatives; attend steering committees, track project status, develop work plans and budgets, as required.Create project plans and promotes effective project management including establishing project charters, objectives, timelines and critical path, collaboration with stakeholders, engagement of appropriate resources, facilitation of project activities, progress monitoring, problem resolution, and recommendations to senior management team.Partner with operations and corporate leaders in designing and implementing change processes that engage stakeholders from initiation to integration of changes.Assist Transformation leadership team in the development of proposals for new programs and services, as well as opportunities for integration of existing programs and services, by preparing sound business cases and comprehensive presentations.Prepare reports, graphs, tables, briefing notes, presentations, issue papers and makes recommendations based on sound business cases.Participate and/or acts as VCH representative on internal and external committees and, as appropriate, organizations at the local, provincial and national levels; and prepare reports on behalf of relevant teams and programs.Foster effective relationships across VCH to maintain stakeholder support for initiatives and activities, keep relevant stakeholders aware of project status, and create partnerships and opportunities for development of new projects.Develop and strengthen external linkages with community, various levels of government, education institutes, other health regions, and other health related organizations to promote the exchange of information and ideas.Perform other related duties as assigned. Qualifications Education & ExperienceA level of education, training, and experience equivalent to a Masters’ Degree in Heath Care Administration, Business Administration, Public Health or other related discipline.Seven (7) to ten (10) years’ recent, related experience including leadership in community health care.Knowledge & AbilitiesDemonstrated leadership skills and the ability to lead and inspire staff, and build a team environment that fosters trust and respect.Strong interpersonal, customer relations, communication and facilitation skills to develop and maintain strong relationships with key stakeholders and lead a variety of complex and integrated initiatives.Possesses business acumen and analytical skills to anticipate financial and business requirements and ensure effective use of resources.Demonstrated commitment to change and process management and experience in implementing large initiatives and leading change management strategies across complex and dynamic health care systems.Client service oriented and skillfully communicates, advises and liaises with stakeholders and team members to facilitate collaboration and to ensure needs are addressed.Demonstrated expertise in business case development and analysis including risk analysis and mitigation.Expertise with health system information, program evaluation, health services operations and the external health care environment to appropriately analyze complex information, research and policy mandates.Demonstrated ability to successfully apply project management methodology and principles.Utilizes initiative, vision, independent thinking and creative problem-solving abilities to implement project plans and realize project completion. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
Service Manager - OpenRoad Auto Group
OpenRoad Auto Group, Richmond, BC
UNLIMITED POSSIBILITIES AHEAD.Position: Service Manager Status:Full-TimeLocation: RichmondDepartment:ServiceWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 20 automotive brands across 25 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS:Acura, Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to Discounted Vehicle Purchasing Program, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and External, Training & Development opportunities for skill development and growth Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive Extended Health and Dental plan; tailored toward Associate wellness Recognition and Engagement Events! The Service Manager is primarily responsible for the profitable and efficient operation of the dealership's service department. S/He will accomplish this objective by establishing strong customer relationships, operating the department at maximum productivity, creating a good work environment, and effectively managing department resources.ROLE & RESPONSIBILITIES: Recruit and provide training for service department staff to promote customer satisfaction and high quality service. Ensure that customer complaints and misunderstandings are handled in a fair, timely, and professional manner. Generate and continually strive to increase labour sales by planning and executing ongoing service advertising program. Review performance of service advisors and evaluate and train on an ongoing basis. Ensure that all necessary shop equipment is available, and maintain a safe working condition. Review quality control procedures on an ongoing basis to ensure all staff are complying with policies and procedures. Control department budgets and other expenses. Meet with dealership management routinely to review service department performance, set future performance objectives, plan promotional activities, and discuss additional departmental matters. Must follow Company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 10 years of experience in automotive dealership service department. Strong analytical, organizational and people skills. Working knowledge of automotive equipment parts and accessories. Current knowledge of local sources of supply. Ability to motivate and train department staff. Ability to maintain records and prepare reports using a computerized equipment maintenance system. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to make sound decisions in a manner consistent with the essential job functions. Ability to work constructively with members from all departments within the dealership. We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.https://orag.bamboohr.com/careers/3936 JOIN US AND GROW WITH US!We thank all those that have applied. Only those considered for the position will be contacted.
Community Services Assistant 5 - Public Space Program Assistant
The City of Surrey, Surrey, BC
Overview As one of the fastest growing cities in Canada, City of Surrey is a globally recognized leader in building vibrant, sustainable communities through technology and innovation. City of Surrey employees are talented innovators, inspired by meaningful work and the opportunity to drive our city-and their careers-forward. Build a City. Build a Future at the City of Surrey. Employment Status Union - CUPE Local 402 - Auxiliary Scope The Community Enhancement team within the City of Surrey's Parks, Recreation, and Culture Department works to create vibrant public spaces through beautification and enhancement initiatives, placemaking and community involvement campaigns, and place-based enhancement planning and implementation. The candidate will be familiar with concepts related to public space, placemaking and urbanism. The candidate must enjoy planning, developing and implementing public space improvement programs and campaigns, interacting with the public and working as part of a team. This is an excellent opportunity for someone pursuing a career in public space enhancement, placemaking, or creative public space animation. Responsibilities • Work as part of a team to oversee public space activation programs and projects. • Develop, plan, and implement: • • New programs, partnership opportunities, events, and special initiatives that enhance public space. • Temporary and permanent public space animation programs such as seasonal lights, street pole banners, temporary street furniture and parklets. • Events ranging from pop-up public space animations to small neighbourhood events. • Annual major community engagement and mobilization campaigns. • Support with research and developing new program and project ideas. • Liaise with internal and external groups in organizing city wide programming and events. • Assist in developing marketing materials for Community Enhancement programs, events, public engagements, and campaigns. • Assist in recruiting, training, and the supervision of junior staff and volunteers. • Coordinate staffing support for installation, maintenance, and upkeep of public space assets. • Develop and host engagement opportunities at large special events. • Prepare written materials, as well as complete office work and administrative duties in a professional manner. • Perform other job duties as assigned. • The position will require flexible work schedule to be available to work evenings and weekends, as required. Qualifications • A degree/diploma in recreation or a related field from a recognized post-secondary institution • 2 years progressively responsible experience in community service work or area of specialty, including supervision or an equivalent acceptable combination of training and experience. • a valid class 5 BC Driver's License with a safe driving history • Occupational First Aid Level One Certificate or acceptable equivalent • Have strong interpersonal, planning and organizational skills; strong leadership ability; effective oral and written communication skills. • The ability to work independently and in a team setting; can establish and maintain respectful and effective working relationships with volunteers, staff and the public. • Experience in and knowledge of placemaking or public space activation is an asset. • Previous experience working within a Municipal environment is an asset. Other Information Pay Grade: Schedule D Hourly Rate: $32.04 Conditions of Employment This position requires completion of a Police Information Check with Vulnerable Sector Check. Successful applicants must provide proof of qualifications. Closing Date This job will be posted until May 14, 2024.
Global Engagement Mobility Program Coordinator
Douglas College, New Westminster, BC
Position DetailsPosition Information Position Title Global Engagement Mobility Program Coordinator Posting Number 02175SA Location New Westminster Campus Grade or Pay Level S - Pay Level 15 Salary Range $58,606 per annum (with wage increments to a max of $65,718 per annum), which includes a special allowance of $2,000 per annum. Salary and wage increments are in accordance with the Collective Agreement. Position Type Support Staff - Regular Posting Type Internal/External Regular/Temporary Regular Employment Type Full-Time Posting Category Staff Start Date 06/10/2024 End Date Day of the Week Mondays to Fridays Shift N/A Work Arrangements This regular full-time (35 hours per week) position is available starting June 10, 2024. Regular hours of work are Monday to Friday, 9:00 am - 5:00 pm. Shift days and times may change depending on the Department's need. Occasional evening and/or weekend work may be required. The position is located at the New Westminster campus; however, successful candidate must be available for occasional work at the New Westminster campus. Douglas College is committed to supporting a healthy work/life balance for employees. A modified/flexible schedule and/or hybrid work from home arrangement may be considered, subject to the terms of the College's Work From Home Policy. What Douglas Offers DO what you love. Be good at it. That's how Douglas College defines a great career. It's a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC's Top Employers. We love what we do. And we're looking for passionate, motivated people to join us in making one of Canada's best colleges even better. The Role The Global Engagement Mobility Project Coordinators oversee a portfolio of international projects and mobility programs including international study abroad, reciprocal exchange programs, short-term inbound study projects, faculty/staff mobility, and other international partnerships and projects in order to progress the strategic internationalization goals of Douglas College. Coordinators work as a team sharing leadership and support roles across projects and partnership collaborations. This position requires working closely with faculty, students, administrators, representatives from our global partner universities and colleges around the world, and external stakeholders, such as College and Institutes Canada to ensure the successful development, promotion and implementation of all international mobility programs and projects.To develop a culture of global engagement at Douglas College; including a focus on internationalization of curriculum, intercultural experiences and competencies, sustainability goals, and global citizenship, coordinators organize and deliver a number of Global Engagement events on campus and online for students and employees; such as the international student awards and scholarships, cultural events, and educational event promoting global citizenship and competencies. Global Engagement events and programs often involve student assistants and volunteers whom the Coordinators mentor and supervise while helping them develop their work-related and leadership competencies. The incumbent provides exceptional client-centered service on a consistent basis to all stakeholder groups both internally and externally.Responsibilities1. Mobility Program Development and Operationsa. Works in partnership with academic leaders (Deans, Chairs and Coordinators) in developing international mobility and study abroad programs aligned with strategic goals by providing student demand assessments, partner institution needs assessment, industry trend analysis and researching logistics. Forecasts pro-forma budgets for study abroad or partnership proposals and projects and externally funded contracts. Provides input and ideas for changes to the existing programs in collaboration with faculty.b. Develops, manages, and shares international relationships and partnership agreements through internal communication channels and direct contact with faculty members related to international mobility programs opportunities for faculty consideration.c. Takes a lead role in the implementation of international mobility programs, projects and joint programs. Works with off-shore institutions and organizations to coordinate logistics. Works with faculty and service departments at Douglas College to ensure smooth operation and adherence to College policy.d. Uses project management software, global engagement management software and organizational skills to manage the day-to-day logistics of applications, registrations, travel arrangements, emergency information, medical and travel-related documentation, marketing and promotion and due dates. Maintains a documentation log of activities. Is responsible for budget control of the activities and managing deliverables on schedule.e. Supports faculty and administrator international mobility or project grant submissions by coordinating proposal writing and submissions to external funders; liaises with funders to ensure project requirements are met; plans and organizes project activities involving internal and external participants using project management software and organizational skills.f. Coordinates in-coming international student programs such as exchanges and customized programs; ensures appropriate documentation; liaises with overseas partner institutions and receiving faculties at Douglas College; makes reception and settlement arrangements as required; advises on application and registration procedures; assists students upon arrival with accommodation, orientation, cultural adjustment, facilitates off site cultural activities and workshops; and serves as the primary point of contact during their entire study period at DC.g. Makes independent decisions with respect to emerging problems with students and faculty in all study abroad programs; seeks guidance from supervisor when needed on novel or complex decisions; makes referrals to appropriate and relevant resources internally and externally and follows up.h. Advertises, Interviews, hires, trains, schedules, supervises and evaluates multiple student assistants each semester involved with global engagement events and working as program ambassadors or guides to inbound international student programming.i. Evaluates and reports on international mobility activities, prepares final expenditure reports, and plans and coordinates follow-up special events with participants.2. Study Abroad and Mobility Advisinga. Serves as the primary campus advisor for student and faculty international mobility opportunities. Meets with students to assess appropriate study abroad opportunities with regard to academic, personal, professional, and financial goals for their mobility programs. Provides guidance to students and faculty on Douglas College administrative policies and procedures related to study-abroad programs.b. Works with the Enrollment Services to facilitate credit transfer for students as applicable. Makes recommendations on credit transfer process, and liaises with International Student Advising Specialists to prepare documents related to articulation requests for exchange credit when needed.c. Advises incoming students from international partner institutions on application and registration procedures at DC; serves as the primary liaison between these students and DC academic departments; assists students upon arrival with housing logistics, orientation, cultural adjustment, facilitates course selection, and registration and serves as their primary advisor during their entire study period at DC.3. Training and Developmenta. Develops and maintains an online pre-departure training program for faculty and students engaged in international mobility programs, including information related to travel, culture, preparation, and safety/emergency procedures.b. Develops and delivers orientations and cultural workshops/field trips for inbound international student specialty programs throughout the year.c. Prepares and delivers post-program evaluations with participants to review the programs and make changes to strengthen the experience for future international mobility program participants.d. Documents operational procedures for marketing and managing global engagement projects and partnerships, updates procedures as needed, researches new best practices in the field and sector, and makes suggestions for improvement.4. Partnerships and Collaboration Developmenta. Maintains regular communication about students and programs with internal and external mobility program partners, such as international university partners, domestic university partners co-marketing study abroad programs, and government and non-profit agencies.b. Initiates new communications with potential international mobility partners by arranging meetings at conferences, international events, online and following up with Global Engagement promotional material and agreement development in order to meet strategic internationalization goals.c. Prepares draft agreements for external partnerships and collaborative activities to ensure sufficient breadth of partner locations and subject area interests.d. Provides reports and recommendations on operations of collaborative or joint international programs and makes procedure and policy recommendations based on thorough review.e. Manages and maintains a database of mobility partnership agreements to ensure they are up-to-date; track reciprocal exchanges to identify imbalances; make recommendations and work with partner organizations to correct imbalances; and proactively engages partners prior to agreement expiry.5. Promotion and Outreacha. Provides input to, and executes the annual marketing plan for all study abroad (inbound and outbound) programs. With the Marketing and Communications Office ( MCO ) support, oversees the content, design, publication and posting of mobility programs promotional materials.b. Maintains communications on a pre-determined schedule with faculty related to study abroad & exchange opportunities using email, workshops, DC Connect and in-person communications in order to sustain interest in global engagement and share opportunities for faculty involvement in projects or programs.c. Organizes faculty specific information events and public awareness events to promote study abroad, exchange and Douglas International priorities.d. Writes, develops and manages elements of the Global Engagement and DC Connect websites and social media accounts in-line with the GE/ MCO annual communications plan.e. Works with mobility coordinators at other post-secondary institutions to create joint activities & promotions for study abroad that involves transferable credits and is mutually beneficial to both institutions.f. Schedules and hosts campus visits for representatives from affiliated organizations and partners to promote dual degrees, degree completion, exchange and work-integrated learning opportunities.g. Responds to external requests for information about Global Engagement related activities.6. Global Engagement and Citizenship On-Campus Initiativesa. Leads and contributes to global engagement and citizenship awareness events on campus and off campus including: developing program/event content; marketing and promotions; student assistant supervision and mentoring; implementation of the event; and review and recommendations future events.b. Promotes global citizenship, competencies and mobility in support of strategic goals by updating the Douglas College Global Engagement section of the public website and forwarding key event promotional information to college-wide communication partners such as the Douglas College Student Union, Student Affairs and Services, and MCO .c. Utilizes student global citizenship, competency and mobility awareness and promotion events to engage students in the possibility of study abroad using proven acquisition and retention strategies and tools, such as, promotions, contests, and CRM software where available and appropriate.d. Responsible for organizing the International Program Awards/Scholarships process and ceremony including: organizing application process, then advertising awards to faculty, students, and staff; collecting and analyzing applications and supporting documents; sitting on the scholarship adjudication committee to review applications for final approval; working with the Douglas College Foundation and Alumni Relations and Financial Aid and Awards Office to administer awards.7. Continuous Improvement and Networkinga. Engages in ongoing training provided by Douglas College on service areas, technologies, and policies.b. Engages in ongoing professional development related to international mobility and partnerships.c. Stays current on mobility programming offered to students and faculty offered by peer institutions in BC.d. Represent Douglas International as a contributing member to cross-functional teams and learning communities of practice within Douglas College related to global engagement.e. Participates as an active member in regional, provincial and national associations such as Canadian Bureau for International Education Study Abroad Professional Learning Community, and the British Columbia International Education Association.8. Other duties as required, such as:a. Trains, supervises, assigns work and evaluates student assistant and monitors for Global Engagement.b. Responds to emergent problems using independent judgement.c. Provides orientation and training on global engagement initiatives employees outside of Douglas College International. Performs other duties in DCI or College-wide as required. To Be Successful in this Role You Will Need •Successful completion of a bachelor degree in a related discipline from a recognized post-secondary institution in a related discipline, and a minimum of 3 years related work experience, or a combination of credentials and experience considered equivalent. •Ability to maintain effective working relationships with administrators, faculty, staff and students. •Proven customer service, administrative and organization abilities. •Excellent Chinese (Mandarin) language proficiency in writing, speaking, and listening as well as in depth cultural knowledge of Mandarin speaking countries in the Asian Pacific region. •Excellent project management skills. •Excellent interpersonal and cross-cultural communication skills including written and verbal fluency in the English language. •Experience giving engaging presentations and lead webinars speaking to small and large groups in formal and informal settings, and be flexible in adapting speaking and presentation styles to people of various backgrounds and cultures. •Working knowledge of social medial platforms such as Twitter, Instagram, Face Book, etc. •Ability to identify risk (financial, personal, reputational) related to a proposed activities. •Ability to work with international partners from different cultures and language backgrounds in different time-zones using video-conferencing and email. •Ability to travel and conduct oneself professionally in different cultures, when requested. Out-of-country travel requires a valid Canadian passport. Ability to obtain legal documentation to work/enter Greater China and Asian Pacific region. •Experience marketing events and programs to target audiences such as students or faculty members. •Experience working post-secondary environments. •Experience with planning and coordinating meetings and events. •Demonstrated ability to: •exercise initiative within a team and promote a positive work environment •function effectively when professionalism, confidentiality and sensitivity are required •work independently under minimum supervision to meet deadlines and to establish priorities •apply and work within relevant policies and procedures •coordinate events with multiple stakeholders in person and online •gather, organize, and report on feedback on a program or event •manage project budgets •communicate persuasively, diplomatically and tactfully verbally and in writing •collaborate and seek help when faced with complex or challenging situations •nurture and develop student leadership potential and work-related competencies •critically analyze, reason, problem solve and exercise sound judgment •ensure accuracy of information and enter data accurately •effectively use time management to prioritize tasks for self and groups •effectively lead and support project-based work using planning tools •create and deliver engaging presentations for large groups •effectively engage with large groups of people in workshop or educational formats •work as a team or independently, with a minimum of supervision •organize and manage digital workspaces for working groups and committees •maintain high levels of customer service while under task, time or interpersonal pressure •advocate on behalf of others •retain, organize, and communicate a vast range of information •create and maintain a professional network •International experience and second language skills are assets. •A working knowledge of database management is an asset. •Knowledge of adult educational design principles is an asset. •Knowledge of learning management systems such as Blackboard is an asset. •Technical skills: MS Word, Excel, PowerPoint, Outlook, MS Teams, MS Planer, Zoom, all at an intermediate or higher level Link to Full Position Profile Equity Statement Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status. Needs a Criminal Records Check No Posting Detail Information Open Date 04/24/2024 Close Date 05/01/2024 Open Until Filled No Special Instructions to Applicant Interested applicants must submit their application and all required documents online on the Douglas College Career Site www.douglascollegecareers.ca. Qualified internal applicants shall be given first consideration in filling the position. All internal applications must be received by May 1, 2024. Please ensure your resume clearly explains how you meet the required knowledge, skills and abilities of the position for which you are applying. All candidates selected for interview will need to bring original certificates and diplomas of educational credentials noted on their resume. Quick Link for Direct Access to Posting https://www.douglascollegecareers.ca/postings/12220
116890 - Communications Leader, Indigenous Health
Vancouver Coastal Health, Vancouver, BC
Communications Leader, Indigenous Health Job ID 2024-116890 City Vancouver Work Location Indigenous Wellness Program Home Worksite 00 - Excluded - VCHA Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Baseline Job Status Temporary Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Public Affairs& Communications Salary Grade 08 Min Hourly CAD $45.48/Hr. Max Hourly CAD $65.38/Hr. Shift Times 0800-1600 Days Off Saturday, Stats, Sunday End Date 2/6/2025 Position End Date - Incumbent Position ends on the listed end date or upon the return of the incumbent. Salary The salary range for this position is CAD $45.48/Hr. - CAD $65.38/Hr. Job Summary Come work as an Communications Leader, Indigenous Health with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for an Communications Leader, Indigenous Health to join our Communications team, and partner with our Indigenous Health team. You will use your communications expertise to develop praoctive communications plans and initiatives to promote the work and message of our Indigneous Health team. Vancouver Coastal Health is committed to improving the health and access to culturally safe healthcare of the Indigenous people in our region, and we recognize that we all have a contribution to make in reconciliation and healing. VCH’s Indigenous Health team works with staff and physicians across all programs and departments to provide strategic leadership, partner collaboration and community engagement to assist VCH to become a more culturally competent and safe organization. As an Communications Leader, Indigenous Health with Vancouver Coastal Health you will: Report to the Director, Corporate Communications.Be accountable for developing, planning and implementing strategic communications on behalf of the Indigenous Health Department within Vancouver Coastal Health.Provide leadership and consultation in all aspects of communications to advance organizational strategic priorities while maintaining and strengthening the Indigenous Health Department and health authority’s reputation with both internal and external stakeholders.Be responsible for providing communications leadership for planning and decision-making for the Indigenous Health program across Vancouver Coastal Health and within specific Communities of Care as required, regional networks and numerous corporate initiativesDevelop and strengthen core Indigenous Health communications competencies among VCH leaders. Qualifications Education & ExperienceA level of education, training and experience equivalent to a Bachelor’s Degree in Communications supplemented with industry-recognized accreditation7-10 years of progressive related public relations and change leadership experience, or equivalent combination of experience and education.In-depth understanding and knowledge of Indigenous Cultural Safety and Indigenous cultures within Vancouver Coastal Health’s service region. Preference given to candidates identifying as Indigenous including First Nations, Metis and Inuit.These experiences will include a minimum of two (2) years working for an Indigenous organization/program that includes interacting and developing relationships with Indigenous people and Indigenous communities as well as government agencies and ministries along with extensive understanding and knowledge of Indigenous culture and specifically Vancouver Coastal Health region’s First Nation’s cultures.Valid BC Driver’s license as local area travel requires the use of a personal vehicle. Knowledge & AbilitiesDemonstrated knowledge and understanding of Indigenous Culture and History in BC and Canada.Uses an understanding of the many diverse audiences and unique challenges faced by the department and health authority to communicate across diverse sites and audiences.Demonstrated highly specialized skills in assessing and managing conflict and communication in often cross cultural, emotionally charged, and complex learning environments.Demonstrated ability to work in Indigenous communities and build positive and mutually beneficial relationships.Makes independent decisions using analytical and problem solving skills while remaining calm, alert and high-functioning in stressful situations.Maintains a comprehensive knowledge of complex health care operations, and departments goals and objectives to deliver strategic communications.Applies and shares strategic knowledge about Indigenous culture and priorities to build partnerships, understanding and advance quality improvement.Uses broad knowledge of the Indigenous community’s social, political and economic environment in the provision of strategic advice to stakeholders across VCH relating to government, community and media communications.Applies solid knowledge of best practice business methods to help advance Indigenous culture, executive communications, and executive engagement with frontline staff, corporate business practices and online and in-person communications.Uses advanced skills and experience in journalistic and business writing, as well as the skill to develop compelling written and multimedia presentations to target and engage a variety of external and internal stakeholders.Uses well-developed research abilities to write articles, profiles and verify information.Uses advanced computer skills in a variety of software applications and web-based technologies including content management, to develop culturally appropriate and attractive communications materials. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
11537 - Director of Development, Major Gifts
University of Waterloo, Waterloo, ON
Director of Development, Major Gifts Requisition ID 2023-11537 Department Advancement Employment Type Permanent Time Type Full-Time Hiring Range $108,021 - $135,026 Job Category Advancement Job Location : Location CA-ON-Waterloo Overview Accountable to the AVP Development Programs, the Director is responsible for leading and providing oversight to the major giving unit, driving major gift fundraising and sponsorship activities through the Office of Advancement. The Director works within the framework of Waterloo’s Office of Advancement, and the office of the Vice-President Advancement, to ensure that Waterloo has a coordinated overall strategic advancement plan. The Director is also responsible for overseeing academic support unit (ASU) Advancement contributions to and compliance with Waterloo initiatives. The Director’s overall objective is to enhance the fundraising capability and success at the major giving level. through the strategic planning, development and implementation of development programs in support of priority areas. To this end, the Director is accountable for strategic planning of the ASUs Development Activities, including annual fundraising plans, providing team leadership, overseeing major gifts fundraising activity, managing a personal portfolio of major and principal gift prospects and donors, and overseeing the overall Donor strategy development for the portfolio. The Director, Development provides leadership in developing and evaluating strategic, donor centric fundraising approaches that complement and enhance programs within Advancement and across the university (for example, leadership giving, planned giving, principal gifts, Faculty fundraising campaigns, non-academic support units) as well as advancement service areas (including systems, gift processing, records, donor relations & stewardship, advancement communications and research). Responsibilities Strategic Direction, Planning and Priority Setting for Major Giving Activity:Provides oversight to the development and execution of annual strategic plans across the major giving unit, including projections regarding dollars raised, visits, stewardship activities, and other performance metricsEstablishes and implements coordinated short and long range goals and objectives for Development activitiesEstablishes internal policies and operating procedures necessary to achieve objectivesMonitors and evaluates the development program effectiveness against priorities and performance targets; effects changes required for improvementProvides input to capital and other university-wide fundraising campaigns and project themesEnsures ASU/university-wide development programs are in-line with overall university goals and objectivesDevelops and implements fundraising strategies for ASU/university-wide funding priorities in consultation with team members and counsel, for example for increasing the average gift, for renewing and upgrading donors and for building the major gifts pipelineInitiates and directs research on individuals identified as having significant donor potentialAccountable for the assigned operating budgetTeam Leadership & ManagementProvides direct management, supervisory responsibilities, and establishes priorities for major giving team members as the team grows to meet the needs of the universityDirects management activities and special projects; Directs recruiting, onboarding, training, and evaluation of program staff and ensures resources are in place for ongoing mentorship and professional development of major giving team membersCultivates a ‘One Advancement’ team model, encourages collaboration within the team and across AdvancementSupervises development officers deployed university-wide to support evolving priorities, working collaboratively with leaders in various Faculties or ASUs to support unit fundraising effortsLeads the development and implementation of a multi-year plan to build the university’s donor pipeline, with particular attention to capacity within the major giving unit, to include goal setting, budgeting, and resource plans in support of overall objectivesAssists in the development, implementation and evaluation of operating procedures and policies related to the efficient and effective operation of the major giving team with a goal to maximize fundraiser productivityAssesses and develops staff potential through assignment of responsibilities and formal training opportunitiesFundraising and Donor RelationsWorks collaboratively within Advancement to move prospects through the pipelineInitiates relationships with potentially generous donors, develops and cultivates commitment and works towards its translation into financial and volunteer supportPromotes the needs of the unit at fundraising and other special events through public speaking engagements and personal contactPlans and hosts campus visits for major donors and potential major donorsEstablishes and monitors donor recognition and acknowledgement programsDevelops Terms of Reference for endowment and trust donationsAssumes primary responsibility for a significant portfolio of major gift prospects and donorsDevelops and implements tailored action plans, solicitation strategies and proposals for each prospectMakes face-to-face calls both with and without key volunteers and University leadershipPrepare notes for prospect tracking and clearance systemWorks with AVP EDI, AVP Indigenous Initiatives, Vice Provost, Students, Vice Provost CEE, Director, Athletics & Recreation, Director, Velocity, and others across the university to clarify fundraising priorities and develop strategies to cultivate, solicit, support and manage volunteer and donor involvement with Advancement activitiesBuilds/reinforces base & pipeline for major and principal gifts prospects and donors - collaboratively with colleagues across the University in multi-track & PG prospects (clearance, strategy, stewardship)Alumni RelationsCoordinates with Alumni Relations as needed to leverage engagement activity for Development purposesParticipates in strategy development and promotion of campus-wide alumni outreach, as required/appropriateUniversity RelationsDevelops the infrastructure and linkage to ASUs for fundraising strategies in all priority unitsWorks with Directors, AVPs, and others in advancing individual, corporate and foundation donors in support of their funding prioritiesAdvises Directors, AVPs of established Advancement plans and policies with an aim toward providing consultation for developing appropriate effective programs at the departmental levelPlans and develops strategies and advises on pilot projects for Directors, AVPs to test the effectiveness of new strategies and techniques, recommends new programs Qualifications Undergraduate University degree required, Master’s degree an asset, preferably from the University of WaterlooCertified Fund Raising Executive (CFRE) certification8+ years of progressively responsible fundraising experience with a proven track record of success, including volunteer management, demonstrated major gift solicitations and campaign experience with a proven track record of achievement and success with raising funds at a level in the top 5% for their sector, with a minimum of $1M annually for the team they have led, or $250K individuallyExperience producing strategic plans which consist of measurable objectives and the associated costsExperience monitoring and revising strategic plansManagement experience demonstrating the ability to deal with a diversity of Human Resources related issuesExperience with complex giving vehicles and planned givingDemonstrated experience using planning/project management tools to manage projects, timelines, and communicationsExperience dealing with budget-settingPrevious experience managing high performing fundraising teamsExperience in a university environment is an asset Equity Statement The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is co-ordinated within the Office of Indigenous Relations. The University values the diverse and intersectional identities of its students, faculty, and staff. The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. The University of Waterloo seeks applicants who embrace our values of equity, anti-racism and inclusion. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis and/or Inuk (Inuit), Black, racialized, a person with a disability, women and/or 2SLGBTQ+. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. The University of Waterloo is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources at [email protected] or 519-888-4567, ext. 45935. Options Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com